support

[proven junco]

<@&274971100184576010> help please.

[stiff widget]

https://tenor.com/view/tag-kitten-dog-youreit-gif-21943852

[proven junco]

Thank you

[stiff widget]

!steamid

[marble mantle]

Hey, @proven junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proven junco]

76561198065942241

@stiff widget

Is there anything else you'd like me to do? @stiff widget

[left onyx]

I need help please

I was banned for exceeding the team limit, but we followed every rule in replacing a team member for the rest of the wipe.

76561198065422012

[atomic vine]

Wait for Prod to check your steam id and get back to you. That's all you have to do for now

[atomic vine]

!appeal

[marble mantle]

Hey, @left onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

!appeal

[marble mantle]

Hey, @proven junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proven junco]

Just did it @stiff widget

Will I Really have to wait 3 days for something I didn't do wrong?

[left onyx]

Anyone able to help? We were in the middle of being raided and all 3 of us are banned now for exceeding team limit.(We replaced a player earlier who is no longer with us) Pretty terrible timing, and seems a little unfair. Anything you can do is super appreciated. Thank you!

We followed all the rules on rustoria.co when doing so, not sure why we got flagged.

<@&274971100184576010>

[clever gale]

!appeal

[marble mantle]

Hey, @left onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[left onyx]

I already did

[clever gale]

And please don’t @ all the admins

[left onyx]

My apologies

[left onyx]

Yea I made an appeal already, wondering if someone can look at the appeal

[clever gale]

The standard repsons time is 1-3 days

[trim swallow]

AU Odd what time wipe

[small flicker]

take a look at server wipe times and dates in #oldserverinfo

[stiff widget]

we dont have AU odd, wrong community

[trim swallow]

AU Odd

Not in your series?

[clever gale]

Rustoria have AU long AU main AU ukn

[trim swallow]

okay sorry

[untold compass]

rly why rustoria dont have monday servers:D

[grand moth]

We have US Mondays?

@bitter torrent

[thorny dune]

Hello there. I’m not at my PC at the moment but if you’d like to DM me the details to go along with your appeal then I will take a look as soon as possible.

[left onyx]

Perfect, thank you! I will right now

[patent goblet]

!appeal

[marble mantle]

Hey, @patent goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tulip ledge]

any active admins can spectate?

really need admins help ASAP

nvm they got banned

[clever gale]

!ticket

[marble mantle]

Hey, @tulip ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[naive lake]

how long till i get unbanned for my false ban?

[small flicker]

Have you made an appeal

[naive lake]

yes

do you know anything about the process of appealing "hacker association" cause i find it very odd how i got banned in the first place.

[small flicker]

It can take up to 3 working days to get a reply on your appeal

[patent goblet]

hello, can Admin help me?

[runic marlin]

What’s up?

[patent goblet]

I was banned with my teammates for playing with hacker, i made my appeal. but i don't know how long my ban is, can please help and tell me? My ID: 76561198015967269

[runic marlin]

You need to appeal it for it to be reviewed and then a time will be set

[marble mantle]

Hey, @patent goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[patent goblet]

I have a text . YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED, but it is my first ban, and i didn't, get it why?

[runic marlin]

Does it not say if it’s gonna end

[patent goblet]

nope

[near halo]

admins sometimes may help u to know the reason of a ban

[patent goblet]

no

[near halo]

if its ur first ban its gonna be like 7 days i think

[runic marlin]

Check DMs for a rustoria bans bot, it might say it was denied but if/when you’re going to be unbanned

[patent goblet]

how i can chek that?

[runic marlin]

Actually lets do this

!steamid @patent goblet

[marble mantle]

Hey, @patent goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[patent goblet]

!steamid 76561198015967269

[marble mantle]

Hey, @patent goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[patent goblet]

76561198015967269 My ID

[runic marlin]

Thank you, one sec please

[patent goblet]

thank you

[patent goblet]

!steamid

[marble mantle]

Hey, @patent goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eternal slate]

hello! i want to ask is only the first ban for playing with hackoer for 7 days or everytime is 7 days?

[ancient dune]

its the first one 7 days. after that it gets longer until permanent

[eternal slate]

how many until permament?

[toxic shard]

can be the first one, depend on the situation

[patent goblet]

Hello.
Have you managed to find out what could be the problem

[toxic shard]

you need to appeal on https://bans.rustoria.co

you never did from what I see

[patent goblet]

hello marc, but i see only that

i see this

[toxic shard]

Oh yeah, this ban is permanent

just double checked something and found it, you case is "special" and doesn't follow the 7 days rule

[patent goblet]

may i ask why?

[toxic shard]

I will not enter in the details or disclose them, but we have proof you were knowingly and willingly playing with a cheater

this kind of situation, even if you are not the cheater end up in a permanent ban

[patent goblet]

Okey , here i don't agree, but i understand. Because i'm very sad for ban. i Realy don't know who was cheating, but we don't play with half of that team, from that day

[toxic shard]

When you play in a team you share part of the responsabilities of the actions of the team

[patent goblet]

i can't even play no more on your server, with new account?

[toxic shard]

We ban people not accounts, you as a player is not welcome anymore on our servers what ever account you are using

[patent goblet]

thank you good day to you

[trim umbra]

Hello, I entered the rustoria server for the first time today, but the server prompted me to playing with the hacker

[tacit root]

!appeal

[marble mantle]

Hey, @trim umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[toxic shard]

You played in january and got banned then, you need to appeal it

[trim umbra]

Thanks, I have already appealed.

[inland hawk]

I noticed often people ban playing with hacker, I have the same problem now but I only play with one friend, I've never been with others, my friend plays and I'm waiting for these days...

[proper pond]

!ticket

[marble mantle]

Hey, @proper pond

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

The issue a lot faces is when they think : oh he is really good I must play with him, it's better to found players of your level and evolve of found a team on the server you are playing (interacting before hand)

[inland hawk]

I just dont understand how can get a ban if havent played with anyone other than one person who is currently playing.

[toxic shard]

you may want to ask your friend if he didn't invited someone else

I see 3 people in your group, we do not consider the team as the team UI but who you interact with

[inland hawk]

i play through geforce now, when i got banned, i thought it was a mistake and i got a cloud server with a ban, i made bans.rustoria to which i have not been answered yet, i had an old account on which i played a little and also got playing with hacker. who is this hacker? my friend who is not currently blocked? I have known him for 5 years, he is not a hacker

[near halo]

just wait admins to reply ur appeal

[ionic pelican]

Hello, I can't understand why I was banned. I play honestly, I don't use cheats or macros, but when I log on to your server, I got this: "playing with hacker". I've never played with cheaters or macro books. I always play solo. Can you figure it out somehow? I have filed an appeal, I am waiting for the results.

[timber raven]

!appeal

[marble mantle]

Hey, @ionic pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[clever gale]

Standard repsons time is 1-3 days

[pure vector]

He already appealed he said

[timber raven]

ye saw that too late my bad

[pure vector]

Are you plying with a vpn?

[ionic pelican]

No

I played on your server quite rarely, today I decided to come in for the first time in September and test new boxes and stoves) I will be glad if this situation is resolved. I don't use VPN.

[clever gale]

The best way to get unbanned is to wait until you got an answer on ur ticket

[ionic pelican]

Thank you

[timid swan]

When does the Rustoria 2x vanilla?

[clever gale]

#oldserverinfo

[hushed meteor]

I wrote my appeal 3 days ago and i still didnt get any response 😦

[clever gale]

it's not 100% your appeal is gettting looked into 1-3 days its maybe more

[fallow sentinel]

toria main is unstable as hell

[atomic vine]

haven't seen anyone else mention that. it could be an isolated issue so if you still have network issue related to the server feel free to submit a ticket in #network-support-old

[toxic shard]

We are aware of it, there is no technical incident

[atomic vine]

oops

[pure vector]

Standard response time is 1-3 buisness days, since it was weekend the past few days they are not business days

[fallow sentinel]

please kick this streamer that's telling all of his viewers to join the server, it's lagging toria main so bad

[hazy tide]

idea, ban this streamer fuck so your server isn't dog shit on US MAIN

[fallow sentinel]

actually unplayable like why is this allowed

[lyric smelt]

i dont think its against the rules to tell viewser to join the server but you can report them by using /ticket in game

[marble mantle]

Hey, @fallow sentinel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lyric smelt]

<@&393554009799000064>

[hexed nimbus]

we are already aware and people been notified. Technically there is no rule for them to not be on the server but we also understand the issue it can cause please bare with us.

[hazy tide]

If lag traps are a bannable offense this should be too

[ebon girder]

us main lagging so bad rn

apparently some Japanese streamer has a 200 man zerg in one square and its making the whole server lag

[surreal kelp]

It has been answered above #support message

[ebon girder]

my b

[surreal kelp]

No problem at all just pointed out that we are aware and has been responded by a Headmod 🙂

[errant iron]

why was i banned?

[atomic vine]

should tell you when you try to load into the server

[obtuse scaffold]

How do I request a ban review?

[errant iron]

hacking?

i wasnt

[atomic vine]

!appeal

[marble mantle]

Hey, @obtuse scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[obtuse scaffold]

!appeal

[marble mantle]

Hey, @obtuse scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

!appeal

[marble mantle]

Hey, @errant iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[errant iron]

thx

[obtuse scaffold]

the link to request a review is not working.

404 not found message appears

[errant iron]

same

404 not found?

[obtuse scaffold]

yes

[atomic vine]

@sour rapids appeal page

[errant iron]

ex u know why u were banned?

cus idk why i was

[shell pawn]

There should be a reason when you try to join.

[errant iron]

hacking

i dont tho thats the thing

[shell pawn]

Did you appeal?

[errant iron]

site down

[atomic vine]

@shell pawn

[errant iron]

im really sad cus this is my fav server

[shell pawn]

Oh it’s down?

[errant iron]

yes

[thorny dune]

We are looking into the bans website at the moment

[errant iron]

k

is there a way u could do my ban manule

in like 2 hours?

[thorny dune]

You should now be able to reconnect

[final jetty]

I've already put in a ban request but it says Im banned for ban evasion. Could that be caused by me playing with a VPN all the time? Dont think ive ever been banned before.

[thorny dune]

You should also be okay to reconnect now

[final jetty]

Oh nice. Should I avoid playing with a vpn in the future? I always forget to turn it off lol

[shell pawn]

We allow VPN’s on our servers 🙂

[final jetty]

Nice. Ty 👍

[dreamy lodge]

How do i link discord? it still says i havent linked it, im in the server tho

[tacit root]

!link

[marble mantle]

Hey, @dreamy lodge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[verbal ridge]

!appel

!appeal

[marble mantle]

Hey, @verbal ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[errant iron]

so im unbanned?

and why did i get banned?

is it cus of vpn?

like was someone eaced?

[dull bobcat]

Is rustoria

Main up ?

It’s been 9 min

Still not back up

[odd coral]

Looks like you should be able to connect now

[storm sonnet]

yo

what happend to eu mondays?

[thorny lily]

!appeal

[marble mantle]

Hey, @thorny lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[unkempt bone]

!appeal

[marble mantle]

Hey, @unkempt bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[strong hornet]

please read my appeal wipe just happened i dont know who was hacking

[atomic vine]

since you're verified, you should be able to receive a DM from Rustoria BOT once your appeal has been answered

[strong hornet]

is it possible for me to receive an accept today?

i sent the appeal 6 hours ago

[blazing mortar]

how long after my ban ends do i got to wait to load into server

[runic marlin]

Appeals usually take 1-3 days

[runic marlin]

Should be good to go 5-10 minutes after it's ended I believe.

[blazing mortar]

alright ig ill keep waiting

[empty herald]

hy why i am banned

[clever gale]

!appeal

[marble mantle]

Hey, @empty herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[runic marlin]

It should say when you try to connect

[empty herald]

i am banned connect and i am banned

[runic marlin]

Does it not say a reason

Send screenshot please

[empty herald]

the reason is because my frends bulding one hause in one stone

[flint forum]

aimbotter in eu zeus 5x who do i turn to

[runic marlin]

!ticket

[marble mantle]

Hey, @flint forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[runic marlin]

If you feel like you were falsely banned then please feel free to appeal your ban at https://bans.rustoria.co/

[empty herald]

so i need w8 one weack for play?

[hexed nimbus]

if you try to login and see a timer then thats the time you need to wait

[empty herald]

now say 1 or 3 day

[hexed nimbus]

thats the time you have to wait for a appeal reply yes

[empty herald]

ok ty

[young ivy]

I went to play with a random person for the first time on this server. Everything was fine, but he was banned, and I was banned for playing with a cheater. Excuse me? Why and for what? And how much have I been banned? Yeah, because of some idiot, I won't be able to play on this server now.

[hazy hull]

im in support

[clever gale]

!appeal

[marble mantle]

Hey, @young ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[young ivy]

are you me?

[hazy hull]

?

[young ivy]

well, thank you

[hazy hull]

any support?

[runic marlin]

I'm not available for voice chat right now unfortunately, could you type it instead please?

[hazy hull]

Do you get ban association for a player that was ban evading and got banned?

We have a team next to us that is all sus af and one got banned but not the rest

Be nice to have it fixed cuz tehy wiping the snow

[misty scroll]

This depends on if the team was knowingly playing with a ban evader, or if they did not know, as well as other factors.
We cannot go into details about the situation, however you can always create a /ticket add ingame if you believe somebody should be banned 🙂

[mental slate]

hello can someone come to support please

[scarlet loom]

/ticket add

[marble mantle]

Hey, @scarlet loom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[scarlet loom]

@runic marlinhello

[runic marlin]

Hey there

[scarlet loom]

how can i get skin perm?

[runic marlin]

Skin perm? Sorry

[scarlet loom]

skinbox

you don't have permission to use the skinbox says

@runic marlin

[runic marlin]

It is a perk that lasts a month and then you have to renew it

[tough bane]

What server are you playing on?

[scarlet loom]

3x eu no bps

I want to make weapon skins in game but I can't

@tough bane

[runic marlin]

https://donate.rustoria.co/packages.php?game=3&server=20#

You get it from hero, legend & elite

[scarlet loom]

ha okey tx

[celest geode]

where can we report players or something?

my guy raided us while spinning in the air

Justised EU long

[ancient dune]

!report

[marble mantle]

Hey, @celest geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

Hi

[calm yarrow]

what's up?

[analog nymph]

Hello how do i check on the ban status that ive appealed, been more than 1-3 business days

[shell pawn]

You will get a DM once it has been answered OR you can go back to the same website you appealed at (https://bans.rustoria.co/).

[analog nymph]

website still stating 1-3 business days but its past approx 1week, do i continue waiting or

[shell pawn]

If it has been one week you can post your steam 64ID here and wait for an admin to get to you. https://rustoria.co/getmyid

[analog nymph]

here it is 76561198385552560

[ancient dune]

@pure mantle there is no rule against doing this so I'm not sure how or why we would enforce this

[frigid ferry]

just got banned for nothing, "take a break" what am i suppose to do?

[rugged python]

Take a break

thats what you're supposed to do

[rugged python]

what did u guys do lol

[frigid ferry]

nothing

[shell pawn]

Usually happens when you have been really toxic.

[frigid ferry]

we were sitting in base crafting spear guns

[shell pawn]

Can you send me your steamid?

https://rustoria.co/getmyid

[frigid ferry]

we arent being toxic or anything tho i dont get it

getting my steam id

76561198212296820

[iron kestrel]

56296325ol5690

[shell pawn]

Have you made an appeal?

[frigid ferry]

how do i do it

[shell pawn]

https://bans.rustoria.co/

!report

[marble mantle]

Hey, @sleek echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frigid ferry]

im in server queue rn does that mean i can play?

cause none of my trio did anything

[sleek echo]

i can't do it in game

i am trying to ban someone who is ban evading

/ticket

[marble mantle]

Hey, @sleek echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fossil igloo]

Your group was banned for a 1 day @frigid ferry

[shell pawn]

You will have to make the ticket in-game

we do not have a discord report system

[frigid ferry]

it says im not banned now

[severe edge]

!appeal

[marble mantle]

Hey, @severe edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[severe edge]

Why were we banned tho

[frigid ferry]

but we all got banned but now we can load in

so now were sitting in queue for no reason 😦

[fossil igloo]

Will DM

[severe edge]

Ok

[shell pawn]

Huh.. well hoppel says you were banned..

[frigid ferry]

why are we banned tho? we were just preparing for labs...

@shell pawn

[shell pawn]

I do not know the reasons since i am not an admin so i cant give you an actual answer on that.

DM Hoppel

[fleet gust]

why have me timed out ?

only EU LONG

@shell pawn

[shell pawn]

Are you able to rejoin?

[remote adder]

I NEED A ADMIN OR MOD NOW

[pure vector]

What do you need help with?

[remote adder]

TWO CLANS TEAMING AND CHEATING ON TRIO 5X IN NEED THEM TO BE WATCHED

[pure vector]

!ticket

[marble mantle]

Hey, @remote adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[remote adder]

its gonna be over by thenwe have all made many tickets

[pure vector]

@remote adder for the future, making a ticket is the best thing to do. Calling them out in a public space like this discord will only slow the ban since they might read here that they have been seen breaking the rules and they’ll be more carefull then

[remote adder]

no ones saying anything in chat

i have 3k hours on the server i know this no admins are watching any cheaters at all anymore

[raven mist]

Thats not true at all@remote adder

[remote adder]

can someone plz just view this

[raven mist]

We have admins constantly handling ticketd.

[remote adder]

they have made 4 accounts to hide it all

its time they get caught

[raven mist]

Be a little patient, also please stop.spamming our ticket system. Wont help us at all

[deft sphinx]

hello, is there an admin I can speak with about my ban appeal? It was denied for some reason. Thanks!

[topaz estuary]

Can anyone help me

[pure vector]

What do you need help with?

[topaz estuary]

Why are all my options automatically set to 0

My master volume and my mouse sensitivity went to zero

Every time I try to adjust it, it automatically goes down to zero. Any parameter is the same

[gleaming flare]

why remove tool say too close to box 😮

[timber bridge]

#payment-support

[fluid moss]

where do i contact an admin about a cheater

[misty scroll]

Ingame through the command /ticket add

[sleek echo]

hope my ticket is viewed soon

[hexed cedar]

/ticket add

[marble mantle]

Hey, @hexed cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Your ticket will be viewed as fast as humanly possible 🙂

[shell pawn]

IN-GAME 🙂

[fossil igloo]

who

20$

[winged shale]

https://tenor.com/view/penguin-working-hat-suitcase-cute-gif-14667480

[gleaming hound]

all done

[winged shale]

Good one Samuel

[gleaming hound]

thank you, proud of that one

[fossil igloo]

I got you @icy crater

[echo venture]

dam you're a recruit! washed @icy crater

[fast cloak]

yo i keep getting kicked for hacking?

[spare widget]

Quit hacking

[fast cloak]

i just got my brothers pc and im not using his steam account

i dont even know how to cheat on rust

[spare widget]

http://bans.rustoria.co

Log in there and submit an appeal

[fast cloak]

how long does that take

[spare widget]

"1-3 days" but it's often much quicker

[fast cloak]

i wanted to play with some friends from school and im just getting kicked i dont really know why

[spare widget]

The admins are always resolving any issue as soon as possible. If it says you're not banned then you can submit as. "Mute appeal" most likely

For sure- just need to follow the appeal process. Hopefully if it's in error then it's fixed up for you and you get to play 🙂

[fast cloak]

alright cool

[agile quest]

i need a admin in the 3x server

they are killing everyone in sight from 100 meters away thru trees and prefireing before even seeing us

[shell pawn]

Please do not call out the hackers in chat 🙂 Instead make a ticket in-game being as detailed as possible and the reason why you think they are hacking.

[agile quest]

alrighty i did i didnt know if there was one in discord so i put it here

thank you for the help

[shell pawn]

Its okay 🙂

Hi! How can i help you?

Have you made an appeal on our website ?

[fast cloak]

wont let me link my discord account to track the appeal

is that the only way

[shell pawn]

Great, you will now have to patiently wait for an admin to review it. This can take 1-3 days on average, maybe less.

You will get information on your appeal on the same website you appealed at OR you can verify your discord and get a DM instead.

I understand but you will have to wait until an admin views your appeal.

[winged shale]

I need support asap rocky

[tacit root]

hello, what do u need?

[winged shale]

I need support from anyone except vvs members

[tacit root]

?? ok whatever

[atomic vine]

i'm not vvs memeber, what do you need help with?

[winged shale]

Varmen hahaha

[sharp beacon]

where do i link m steam

[tacit root]

!link

[marble mantle]

Hey, @sharp beacon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[sharp beacon]

thanks

[warped patio]

can we get a admin on US medium to check out suspicious i've already f7 reported as well

[glass wadi]

im playing rustoria us medium and when i put hqm in the tc to top off the stacks it just takes all the hqm even if it doesnt fit

it just gets rid of the extra hqm

[ivory sierra]

im sad i need moral support

[shell pawn]

Did you make an in-game ticket though? Using our /ticket command?

[warped patio]

no i just used f7 report

[shell pawn]

Please make a ticket in-game.

[marble mantle]

Hey, @warped patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Follow this guide ^

[ivory sierra]

how do i make a ticket if i need moral support

[shell pawn]

If you dont need actual rust help please head over to #general.

[ivory sierra]

sir yes sir !!!!!!

[warped patio]

submitted

[shell pawn]

Great, an admin will get to your ticket as fast as humanly possible 🙂

[warped patio]

thank you 🙂 much appreciated

[shell pawn]

No problem, if you need any more support i will always be here OR another chat mod will get to you.

[warped patio]

awesome thank you.

i just know that guy is scripting he did the same thing on rustopia an was banned for cheating there

[shell pawn]

If he is, an admin will quickly get rid of him.

[lost birch]

Just got both pvp and hero, but its not giving me the permissions

[shell pawn]

Give it 15 minutes. Make sure you're doing /kit hero or /kit PVP. If the problem still persists, make a ticket over at #payment-support.

[warped patio]

👍

[lost birch]

thank you!

[wicked night]

How do I appeal for someone who is banned on the server and discord?

[shell pawn]

Well.. if he was banned from the server and DISCORD there must be a very good reason why.

[wicked night]

"there were hackers and they wouldnt do anything about them so i said the admins suck dick on that server and they banned me" this is what I'm told haha

[shell pawn]

Admins do not ban for that reason unfortunately.

[wicked night]

Okay, thanks. I'll just leave it be

[shell pawn]

!verify @wet oasis

[marble mantle]

Hey, @wet oasis

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[shell pawn]

https://rustoria.co/getmyid @wet oasis

[shell pawn]

Hey Kream! Can you send me your friends Discord ID?

You can do this by turning on developer mode on discord then right clicking your friends name and going all the way down where it says "Copy ID"

[torn parrot]

can i speak to a staff member

[shell pawn]

Hey, what do you want to speak about?

[torn parrot]

im trying to figure out why i was muted in the 3x us server my name is wesnawyt

[shell pawn]

Can you send me you steam id?https://rustoria.co/getmyid

[torn parrot]

is it safe to send that number in here im new to this lol

[shell pawn]

It is. Unfortunately the mute will remain. It was for something you said in chat.

[shell pawn]

@wicked night Hey whenever you have time add me and DM me to resolve your friends issue

[torn parrot]

can i see what i said i dont recall saying anything mean or insulting

[next cypress]

Ban him

[atomic vine]

!ticket

[marble mantle]

Hey, @next cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[next cypress]

Alr

[dreamy prawn]

!ticket

[marble mantle]

Hey, @dreamy prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[onyx bloom]

!appeal

[marble mantle]

Hey, @onyx bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[snow wadi]

2x is filled with cheaters rn just full blatant

[tacit root]

pls dont call cheaters in public

make a report ingame with /ticket

[snow wadi]

made 3 today not a single one opened

unlucky i guess

[echo pier]

i need an admin i got some guys being extremely racist

[tacit root]

they will check it asap, they are probably busy

[echo pier]

We're on SEA Main

[tacit root]

are they typing in chat?

[echo pier]

Voice chat

[tacit root]

we do not moderate voice-chat

[echo pier]

oh

there like contenisly saying the nword rn

[snow wadi]

and hes banned lol

[tacit root]

he just got banned?

[snow wadi]

idk just says thank you player has been banned

[tacit root]

oh, nice!

[snow wadi]

only 2 minis scrappy and 8 ak kits down!

no worries!!!!!!!!!!!

[stiff widget]

Hi there, One of the guys you made a ticket on logged off about 7 mins after you made the ticket and you only just made your other ticket 10 minutes ago

[normal magnet]

Long just crashed

[trim pendant]

Rustoria US long just went down

[barren talon]

What if I haven't heard back after 3 days?

[hidden lintel]

free my boy roje

[tacit root]

u mean in a ticket?

[barren talon]

no, I was banned, I wrote in support

[clever gale]

!appeal

[marble mantle]

Hey, @barren talon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tacit root]

u need to wait 1-3 business days

and could be more, it depends

[barren talon]

I have already written an appeal, it has been 3 days and I have not received an answer

[tacit root]

thats what i said, 1-3 business days, or maybe more, it depends

[barren talon]

ok

[barren talon]

Is it okay if I wrote everything there in Ukrainian?

[tacit root]

i think so

[barren talon]

could it be that I was banned by anti-cheat?

[near halo]

Rustorial long is down?

[barren talon]

I was just at home for about an hour and went out and talked to the Chinese 2 and jumped on some bullshit and got banned for cheating

[tacit root]

US or EU?

[near halo]

US

[tacit root]

is booting up right now, maybe in 1-2 mins should be up

[near halo]

cool ty

[tacit root]

oh, so u got banned by anticheat or by an admin

[barren talon]

and how to find out?

[tacit root]

mmmm

[barren talon]

And if I was banned by anti-cheat, could it be a mistake?

[barren talon]

and I still used VPN when I was in the Netherlands and sometimes in Japan and the USA

[barren talon]

but I live in the USA, but I play on EU

[tacit root]

cand u send me your steam id? if u want u can do it via DM.

[barren talon]

I misunderstood

[tacit root]

?steamid

[marble mantle]

Hey, @barren talon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren talon]

I was banned simply because VAC did not work on the server

[barren talon]

76561198992574931

[tacit root]

thanks

[barren talon]

How will this iD help me?

[barren talon]

How will this iD help me?

[tacit root]

u are not banned by anticheat/VAC

u need to wait for your appeal

[barren talon]

v

and then what?

[barren talon]

Anticheat banned me?

[tacit root]

as u are verified, u will receive a dm from rustoria about your appeal

if was accepted or denied

[tacit root]

nonono

[barren talon]

admin?

[tacit root]

what appear when u try to join the server?

[barren talon]

I did not understand what DM is and what it will give me and where it will go and what is confirmed

[tacit root]

oh sorry

direct message

DM means Direct Message

[tacit root]

yes, was an admin

[barren talon]

direct message to where?

[tacit root]

discord

[lone aspen]

EU 2x Vanilla is offline?

Until when?

[tacit root]

maybe daily restart? not sure

[lone aspen]

its offline like 15 mins

does it take that long?

[barren talon]

where will i receive the message?

[barren talon]

and I was banned by the admin?

[tacit root]

can you talk to me in private?

[barren talon]

and what will this help me

[hushed finch]

!steamid

[marble mantle]

Hey, @barren talon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren talon]

yes

[tacit root]

76561198992574931 here ^^

[lone aspen]

Still 2x vanilla offline more than 20 mins guys

[hushed finch]

VPN/Internet issue, fixed.

[tacit root]

thanks bengly

[hushed finch]

Let our server team know, thanks

[barren talon]

Thank you very much because I have never played any game with cheats

[barren talon]

ДЯКУЮ

[slow birch]

2X should be booting up now

[red rover]

whats team limit on us medium

[tacit root]

Team UI: 12

[gray jewel]

me and my boy got ban for a stuiped reason someone insane us and u say we break clan limit

[small flicker]

!appeal

[marble mantle]

Hey, @gray jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic steppe]

theres a cheater

can anyone help me ?

[ancient dune]

!report

[marble mantle]

Hey, @atomic steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wary sluice]

!appeal

[marble mantle]

Hey, @wary sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wary sluice]

admin

[tacit root]

hello, what do u need?

[wary sluice]

hi
i got ban : hacking

[tacit root]

did u made the appeal?

[wary sluice]

https://bans.rustoria.co/ at this link?

[tacit root]

yes!

[wary sluice]

yes i do

[tacit root]

ok, you need to wait 1-3 business days for a response

[wary sluice]

How do I prove that I am not use hack

[tacit root]

if u link your account to rustoria, you will receive a DM about your appeal, if it was denied or accepted

https://rustoria.link/

with this link 👆🏼

[wary sluice]

ok ty

[fast violet]

hello, can you unban me for the reason of mouse x7, because I changed the mouse

[tacit root]

what do you mean?

[atomic steppe]

is that allowed?

[small flicker]

yes as he is not breaking any of the rules

[rancid arrow]

any moderator in here I could a quick DM conversation with?

have

[tacit root]

maybe i can help you, tell me

[main quiver]

Thanks for making the water change. I love not being able to play the game completely vanilla and use whatever water components I want because your servers are so shit that I lag them out with a simple 10x10

[analog nymph]

Can anyone help, been approx 1week still no replies on the appeal yet

[ancient dune]

it is not a rustoria issue, this has been a rust bug for a while now that has not been patched

[ancient dune]

<@&874995535881326632> please take a look 🙂

[main quiver]

oh right so instead of letting facepunch handle it you must make our gameplay worse

make my render distance change again too

[ancient dune]

again, not something we have any control over

[ancient dune]

Me personally, I would rather people be made to have farms closer to water than server crashes

[main quiver]

I could care less as long as I get to play the game vanilla

its your job to fix bugs and add rules to vanilla i guess tho

[ancient dune]

Yeah, it does inconvenience some people but this is essentially a band-aid until facepunch can find a fix

[toxic shard]

Actually that an optimisation that must come from FP, until then we don't have much choice but to limit it

your water system is not working correctly either, as it's affected the same way as the rest of the electricity

[main quiver]

take vanilla out of your server title.

or take the modifications out

[toxic shard]

I will take the option 3

[main quiver]

continue to be a shit community

✅

[small flicker]

[ancient dune]

As I have explained earlier, this is the only hot fix option available

there is no modification to actual gameplay people just can't build their farms as far from water

[toxic shard]

You would do the same on the FP server with the same pop, same condition it would end up the same way

[main quiver]

how is that mod a modification

youre saying I cant build somewhere

[toxic shard]

this is something that must be patch by FP in the server, until then to allow everyone to play in the best condition there is no other solution

it's not about you, it's about the accumulation of people doing it

[ancient dune]

Not really no, it's saying people can't bring water 10 squares to their base anymore

[fossil igloo]

What water change are you on about?

[ancient dune]

2 squares of transfer thingy

[main quiver]

I understand its a FP issue

[fossil igloo]

Ah yeah, you rather have it not working at all lmao got it

[main quiver]

so why have you implemented a temp fix?

yes 100%i would rather have the bug exist

they do regardless

every wipe

[fossil igloo]

Because we prefer electricity to be working

[main quiver]

and im sure FP does too

[fossil igloo]

You seem very unhappy, there are tons of other monthly servers you can play on that don’t enforce something like that

[main quiver]

yea yea, ive heard it before

i get it rustoria admins are cool irl

[fossil igloo]

You’re complaining that we don’t allow you to freeze electricity on the server so you can exploit it for raids etc lol

[main quiver]

sure add in the other shit too idc, I really just want to transfer water to my main simple as

[toxic shard]

Move your main next to the water ?

[main quiver]

oh sick idea !!!! WOWOWOW

[ancient dune]

Or make a farm base closer to there

[main quiver]

name 1 server that also enforces this rule please

[fossil igloo]

Majority of the players prefer their electricity working and are happy to follow that rule or are not affected by it as they build close to water anyway/don’t use farms

[fossil igloo]

Read my message again, I said there are tons of servers that don’t enforce that rule, simply because they don’t have that issue.

[glad rover]

@fossil igloo @toxic shard it will kill the middle of the map for pvp and bases it, everyone will just be living on the edge of the map making server boring 🤪

[main quiver]

you are saying "tons of server" but its all of them because only toria pulls these retard moves

[toxic shard]

people build farm bases for the snow, they can build farm bases for the berries/cloth too ?

[main quiver]

and how could they not have the issue? better servers? hmm

[fossil igloo]

Our long servers are the most popular monthly servers in the game currently, so we encounter issues that other servers may never have to deal with. However I know that RustyMoose had similar issues as well in the past.

[glad rover]

bro you clearly dont play rust thats all im saying

[main quiver]

FR LMAO

[glad rover]

i agree that they are fun i have most fun on them, but changes like this could chnage how aldreay bad groups play for their boxes looking nice and full of crafted aks

[toxic shard]

you called me out the wrong week, I'm actually refreshing my recollection of rust this week

[fossil igloo]

Again, the majority of the players prefer their electricity to be working, just because you wanna pump water through 12 grids the rest of the server should suffer?

[main quiver]

how the fuck are you staff if you dont know what youre administrating

[glad rover]

lol, i mean i didnt call you out you made the comment 😂

[main quiver]

this is why most developers release shit game

[glad rover]

were saying more like 4

[main quiver]

yes because its vanilla

[glad rover]

its like vital rules

[main quiver]

they 100% should suffer or raid us

its literally just vanilla gameplay why are you obstructing it

[glad rover]

i understand 12 grids but is 4-5 a massive problem @fossil igloo

[main quiver]

^^^^^^

why 2 man

[fossil igloo]

#announcements message

[main quiver]

its actually so hindering

[fossil igloo]

Read the announcement again

You can do 20 grids for all I care, just know the second there are issues it will be removed

[main quiver]

youre all blocked I cant read announcements

oh so now Im gonna get offlined by the admins

[fossil igloo]

Good to know you’re clicking on the little pop up for every message I send

[main quiver]

if i create lag

[toxic shard]

then you won't see when the rule will be removed

[glad rover]

the announcement says 1 grid, at least add more snow rivers if you are going to do this

to balalnce it out becuase if you are doing removing stuff then you can edit maps to make it work for your server

[fossil igloo]

The announcement also said it won’t be enforced unless there are issues. Feel free to do your 10 grid water setup, if it causes issues it will be removed.

[fossil igloo]

Feel free to post that in #feedback-suggestions

[main quiver]

literal bait right there

just cause u know I will and want to see my face when u foundy wipe it

cringee ee e e e ee e e ee e ee

[glad rover]

bro, i dont want a 10 grid water system because that is absurd im suggesting 3-4 grids and some extra rivers like you are exaggerating on what i said to make your point.

[fossil igloo]

You're actually just here to cause drama, no base would be "foundy wiped" would simply remove the TC's that carry the connection across the map.

[main quiver]

...

[fossil igloo]

Again, if you wanna do your 3-4 grid setup, feel free to do so, if it causes issues it will be removed

simple as that

[glad rover]

can you tell specifically what parts are causing issues to the server?

[fossil igloo]

Just the water passing through a million pumps/splitters or whatever they are called

It creates more updates than the server can process as for every passthrough it finished a new one is queued right away, therefore its just a huge loop that just grows and eventually stalls the processing queue

[glad rover]

i will add the river suggestion to the feedback channel and i hope it gets considered

[fossil igloo]

Its a good suggestion and definitely makes sense to add more rivers or see if we can even make them longer perhaps to cover more range

[glad rover]

thanks

i will add it so it doesnt get swept up in the support channel

[ancient dune]

double connected rivers

[past verge]

hey, I would like to know, why am I getting BAN EVASION on rustoria Medium, when I haven't played there for 4-5 months and I even didn't play rust for the same ammount of time. Noone of the plp I played with got banned, cause I always play with same team. So please, someone investigate

[stiff widget]

!steamid

[marble mantle]

Hey, @past verge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[past verge]

76561198088693746

[past verge]

76561198088693746

[stiff widget]

you can connect now

[languid forum]

is there any reason why i cant connect back to us long? i just randomly disconnected and now i cant see the server in server list

[gleaming hemlock]

Im having the same issue ?

[past verge]

can u tell me the reason why I had Ban evasion?

[gleaming hemlock]

Im trying to connect via client connect and no luck

[small flicker]

im connecting just fine

[gleaming hemlock]

I was just in and got booted out my friends are on still @small flicker

[sterile garnet]

same issue for all US servers

[languid forum]

ye my mates are still playing but i got booted, cant even connect via console

[sterile garnet]

throw a gpn on and youll be fine

WTFast is an example

[languid forum]

did that work for you?

[small flicker]

restart your game and steam and retry because i just loaded it up when you said something

[sterile garnet]

@languid forum dont listen to ATP he has no idea what hes talking about, Put a GPN on and youll be fine. Theres a clear network issue at the moment for certain routes.

[little flame]

i restarted it also for both and nothing, cant even search it or join off server ip/steam friends list (US Mondays)

[sterile garnet]

bruv ive literally told you the solution

[little flame]

thats a bandaid not a solution

[gleaming hemlock]

exactly

[sterile garnet]

best youre going to get until the network engineers get on

[ancient dune]

#network-support-old if you are experiencing routing issues please 🙂

@little flame @languid forum

@dim holly

also yes it is possible a VPN may help

[sterile garnet]

Its a network routing issue it appears, a GPN or VPN will solve the solution until theyre awake

[ancient dune]

most likely:)

[dim holly]

fuck

taht im logging out rustoria always be trash like that lmfaoooo

[tacit root]

?? what do you mean

[wheat flame]

wait wtf is rustoria down

[ancient dune]

Routing issues are a common occurrence on most servers

make a ticket in #network-support-old please

[gleaming hemlock]

installed the GPN and nada lol $10 thrown away lol

[languid forum]

servers been getting worse these last 2 wipes

[wheat flame]

lol dam i had an amazing start

[ancient dune]

You could have used exitlag which is 3 day free

[wheat flame]

there goes my 3 hours lol

[dim holly]

yeah i was gaming

[ancient dune]

Please read above 🙂

[wheat flame]

what do i read

[dim holly]

bro no one is gonna buy a vpn to play that shit is a busted fix

[ancient dune]

minor routing issue, installing a VPN or gpn will fix in the short term but also please make a #network-support-old ticket to notify admins

[solemn pine]

Im having same issue with not seeing any rustoria servers on the list..

[wheat flame]

relax lmao

[dim holly]

never

[wheat flame]

its just a game lmaooo

why you that mad?

[dim holly]

you dumb huh?

[ancient dune]

?

[dim holly]

you can see my emotion through letters?

[ancient dune]

Please take this argument to dms here is not the place for it

[wheat flame]

yeah bill

[ancient dune]

Also head to #network-support-old if you haven't already :))

[wheat flame]

how long might this take?

[ancient dune]

Not sure, depends who's online

[wheat flame]

ok thanks

[gleaming hemlock]

and you stood by and didnt say anything smh

[ancient dune]

I'm sorry 😞
I was tryna type it but I was responding to others as well

you could probably refund it or cancel idk

[near halo]

where is rustoria US small? i dont ee it popping up

[ancient dune]

#support message

[finite escarp]

!appeal

[marble mantle]

Hey, @finite escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[versed mauve]

bout to lose all of cargo loot cos of networking issue

[near halo]

why would i need a vpn to join the server. im US based?

[ancient dune]

Routing issue, just a bandaid for now

I'm notifying network techs now

[near halo]

yeah ill just switch servers i guess

[gleaming hemlock]

same

[dim holly]

sameeee

[gleaming hemlock]

smh and the first time I joined

[versed mauve]

admins doing his best bruh

[ancient dune]

Issue is being looked into now, please stand by 🙂

[gleaming gulch]

cheater

[marble mantle]

Hey, @gleaming gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dim holly]

how long you think?

[ancient dune]

Depends on how widespread the issue is, hopefully not too long

[versed mauve]

@ancient dune hey man youre doing your best good job keep up the great work

[ancient dune]

thanks 🙂

also to everyone who wants to use the "bandaid" fix while this is being investigated please head to http://exitlag.com/

[near halo]

im not dl bloatware

i appreciate it

[ancient dune]

there's a 3 day free trial so shouldn't be an issue for many

[versed mauve]

exitlag legit

[near halo]

still gonna be active in the background

[ancient dune]

you can toggle it etc
I'm Austalian so I personally do recommend it for routing
but again, only a bandaid

[upbeat quiver]

Why I can't play? https://cdn.discordapp.com/attachments/818941378947842108/1019212075890900992/unknown.png

[near halo]

yeah i get it but i dont like having unnecessary software on my computer. appreciate it but im not too invested that ill dl something else to temporary fix

[ancient dune]

#support message

[ancient dune]

Fair enough 🙂 I'll ping you to keep you updated

[near halo]

dope thx

[upbeat quiver]

ok

[ancient dune]

🙂

[wispy loom]

Should be sorted

[near halo]

it is thx

[wispy loom]

Third-party maintenance

[near halo]

nice

[versed mauve]

man these mods are actual chads

[fading igloo]

Why are you pushing Exitlag? This does not resolve the current situation with Rustoria US Long not being available.

[ancient dune]

Should be fixed now.

Only reason I was recommending a VPN is it was a temporary fix

[languid forum]

yo can a admin help? i was on cargo when i got that DC from the network issue and now im just in the sky, cant awake from my sleep. on US long

[fading igloo]

US long still not showing in my Rust GUI.

[ancient dune]

hmm odd
please open a #network-support-old ticket asap if you havent alreadh

[ancient dune]

could you press f1 and type ping please 🙂

[languid forum]

yep done it

[ancient dune]

what number does it say?

[languid forum]

176

i can ss it for you if you like

[ancient dune]

hmm
please also make a #network-support-old ticket thank you 🙂

[languid forum]

im in the game, i just cant awake

[zinc prairie]

Why did I get banned on the 5x no BPs America

Went offline to sleep now I’m banned

[ancient dune]

!appeal

[marble mantle]

Hey, @zinc prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ancient dune]

is this on us long or us main?

[languid forum]

us long

[ancient dune]

I have the epic network tech looking into both issues currently, will be fixed as soon as possible

[toxic storm]

hello why is eu main crashing every wipe like you see pop is going down frome eu main pls fix

[wispy loom]

It's a game issue on cargo unfortunately

[languid forum]

but it was caused by your server issue tho?

[ancient dune]

admins are looking into it currently

[toxic storm]

ok

[wispy loom]

I can kill you if you like but I can't guarantee if you will be able to find your loot

[languid forum]

my mates are saying im off the map

[wispy loom]

The disconnect was caused by third-party network maintenance, but not being able to wake up is a known Rust issue when you disconnect on cargo

[wispy loom]

Have you tried connecting through console?

[near halo]

BRO I ALL MY LOOT IS GONE WTF

[clever gale]

Admins can’t do anyting about it sadly😢

[near halo]

GIVE MY LOOT BACK

[shell pawn]

Admins do not interfere with game play, so you will not be receiving any loot lost back.

[limber peak]

but they will delete your base if they dont like it :((

[ancient dune]

?

what do you mean?

[twin kindle]

Banned on 5x?

i was offline bruh

[ancient dune]

!appeal

[marble mantle]

Hey, @twin kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[twin kindle]

How long do appeals actually take

[ancient dune]

1-3 days is standard

[twin kindle]

Better off waiting out my ban

At that point

[inland glen]

I hope even one day is on the high side of time to take. Its for playing with a hacker and I have zero clue what or who they could be referring to. I play solo 90% of the time and the 2 people i play with both spend the majority of their time getting clowned on, i can’t imagine either are hacking with how often we whiff shots and miss loot lol

[surreal kelp]

Did you get banned for association or something?

[inland glen]

Yeah 7 days for “playing with hacker” when all I did in my like 6 hours on after map wipe was farm resources and give my buddies a couple waterpipes :/

[surreal kelp]

Well in that case the only option you have is to appeal your ban. As long as there was someone cheating in your extended group it is enough to get you in trouble.

[surreal kelp]

!appeal

[marble mantle]

Hey, @inland glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[inland glen]

Ive submitted my appeal, i just hope that the review comes sooner rather than later as I have limited time per week to actually play and would much rather spend my VIP status actually on the server rather than banned for something outside my control

[surreal kelp]

We do understand your point and our admins try their best to review appeals in a timely manner. Normally within 1 to 3 days from the appeal if not sooner. But the general principle here is that within a group you share the consequences of someone cheating. That is why you should try your best to ensure that your group is solid and they are not breaking any rules.

[inland glen]

While frustrating, i do understand the policy. Thank you for your time and consideration.

[surreal kelp]

Anytime. That is why we are here for 🙂 you will be notified by our discord bot on your appeal if you have followed the link process. In the future try selecting groups that you can somehow "vouch" for not breaking the rules 🙂

[hallow axle]

Hi, I joined the server using a VPN and I think it got my steam ID banned.

I submitted an appeal I just wanted to know if vpns aren't allowed?

[wispy loom]

Will take a look

Could you get me your SteamID please?

[inland glen]

I had used the link on rust that came with the initial message stating my ban, what format will my message be sent to me in that case?

[hallow axle]

76561198170908701

Appreciate the help

[surreal kelp]

If you did not link your account you will just need to visit the appeal page from time to time to get the info on your appeal.

[wispy loom]

Should be good to go again

[surreal kelp]

You could retroactively link your account and you should receive a message from our discord bot. To do that follow the instructions here

[hallow axle]

Thank you kind sir :)

[surreal kelp]

!link

[marble mantle]

Hey, @inland glen

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[eternal cypress]

autoclicker nickname Ayman66, changes fertilizers from any distance, stands at the exchange shop for many hours without moving, does not react even if you push him far away, the nickname in the database does not find something to file a complaint against him. Server rustoria.co

[hexed nimbus]

F7 report please

[wispy loom]

We have a fix for force wipe for this

[eternal cypress]

I can’t use the report because the nickname is not found in the database

[hexed nimbus]

tab and go to friends , seen and there he will be

[eternal cypress]

I filed a complaint against him, it looks like your autocorrect does not work)

[eternal cypress]

yes thanks, this method helped me, add to the list of enemies and then file a complaint from there

[hexed nimbus]

[eternal cypress]

How quickly are such characters checked and banned? if I have a video of how he changes fertilizers with the help of a cheat at a great distance from the machine, I can give a link if necessary

[misty scroll]

Unfortunately, it is extremely difficult for us to moderate something like an autoclicker when using vending machines. I can totally understand your frustration, however there is not realistically a way for us to tell if someone is using an autoclicker and it would be quite the challenge to actively moderate it across all our servers.
Therefore it's up to Facepunch to moderate this area. I recommend creating an F7 report both regarding the specific person using an autoclicker, however I also recommend creating another F7 report in the bugs or suggestions category, encouraging them to moderate this.
Like Caelifera said, we will have a fix for this issue after the force wipe on our servers.

[eternal cypress]

thank you, I will do so, I will make an offer

[surreal kelp]

you should receive a message when you try to connect

You will receive a response to your ticket

then you have received your response 😄

This is up to the admins to decide upon review of the ticket.

you can always DM me in the future 🙂

[oak vortex]

Im kinda involved with this situation and it does suck if someone, that may have been cheating on an alt acc, just get banned for evasion but his mates can play on...

[surreal kelp]

in principle Alt or Main account does not matter

a ban is related to a person and not to an account

[oak vortex]

So he got banned for cheating once, now he's getting banned for ban evasion. And afaik you guys ban teammates for association if he's actually cheating. So why they can play on?

[surreal kelp]

This would be better explained by a headmod or an admin. The concept here is that if you have been banned in our servers you are not welcome to play anymore no matter how many accounts you change

[oak vortex]

He cheated once, prolly cheated this time on a new acc aswell but yet they not banned

[surreal kelp]

that is what i meant with we ban the player and not the account

[shell pawn]

Have you made a ticket?

[oak vortex]

I did

But the reply was "we do not ban his mates bc he was banned for evading and not cheating"

[shell pawn]

Well if that's the response you got on your ticket then there isn't anything that i can do now. An admin concluded that the player was evading their ban instead of cheating.

[modest swan]

how do i report a cheater

[surreal kelp]

!ticket

[marble mantle]

Hey, @modest swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[surreal kelp]

follow the instructions above in game 🙂

[glacial rock]

!ticket

[marble mantle]

Hey, @glacial rock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glacial rock]

!appeal

[marble mantle]

Hey, @glacial rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[oak vortex]

I guess i'll have to accept that and hope he's right about that. If he gets banned by eac in the future i wont be happy with that.

[glacial rock]

Where can I get a ticket to use vpn?

[shell pawn]

!appealkr

[marble mantle]

안녕하세요 @glacial rock

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://bans.rustoria.co/

당신의 디스코드가 https://rustoria.link/ 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[modest swan]

Ok i made a ticket reporting a cheater

ban

[surreal kelp]

perfect! it will be reviewed by our admin team 🙂

[modest swan]

i also know where he lives cuz he might just log in a new account

can i add that to my ticket somehow?

rustoria us monday

[shell pawn]

If you suspect that he came back in a new account, you can also make a ticket on that account saying that he is ban evading after cheating.

[modest swan]

i suspect that he will keep coming back with new acconts after you ban him

[shell pawn]

Unfortunately, you will just need to keep on making tickets and f7 report them.

[glacial rock]

THX

[modest swan]

Hello rustoria! reported another cheater!

[proud ember]

Cheater on EU LONG called Saaneuiyte

[marble mantle]

Hey, @proud ember

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

yo admins do you remove hacker bases?

<@&274971100184576010>

[surreal kelp]

please avoid tagging a role directly.

you can ask your question without tagging a role and when someone can respond to that they will. As also this is not an urgent question that needs a response as well as not a support related question, i would post similar questions to #general that is more suitable

[proud ember]

How long for tickets to be answered

[surreal kelp]

depends on the workload

[proud ember]

Chaeter on EU long, literally can't play the game its so boring

[surreal kelp]

can not give a straight answer to that. Normally they do not take long and you have a response withing few hours

[surreal kelp]

we understand your frustration but due to the large number of tickets we receive we can not provide a standard time for responses.

[near halo]

instead of typing all this coulden you just answer my question

[surreal kelp]

You asked for an admin and i am not.

[hexed nimbus]

no we do not you are free to raid it tho

[near halo]

anything who can answer

why dident you ban his m8ts

[hexed nimbus]

could be various reason for us to do or not to do that it all depends on the situations, and we do not share any info regarding to bans i'm afraid

[near halo]

okay

but dont you get assosiation ban on here?

[hexed nimbus]

yes but depends on the situation.

[flint thicket]

good afternoon, I have bad English for this, sorry, this is the first time I've logged into your server, and it shows me that I've been playing with such a scammer

[surreal kelp]

have you been banned?

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[flint thicket]

writes that yes

[surreal kelp]

follow the instructions above by @hexed nimbus #support message

[flint thicket]

thank you very much

[flint thicket]

thank you very much

[surreal kelp]

Anytime. If you need further assistance just write back here or DM me.

[flint thicket]

ok

[tacit root]

one more thing, if you link your discord account on the rustoria website, you will receive a private message about your appeal, if it was accepted or denied.

https://rustoria.link/

this one 👆🏼

[modest swan]

is there someone here i could talk to directly rn for a false stream sniping ban

i dont have a lot of free time and would still like to play the game today

[modest swan]

@fossil igloo i have now written to you

[twin kindle]

!appeal

[marble mantle]

Hey, @twin kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[twin kindle]

For I have appealed my ban

[clever gale]

Do not call cheaters out in the public like discord👍🏻

[runic marlin]

!ticket

[marble mantle]

Hey, @bold venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy loom]

Hi I really need an admin to help discuss what's going on?

I am in support call for awhile now.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[naive lake]

!appeal

[marble mantle]

Hey, @naive lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[nocturne turret]

i legit got game suspended for 3 days what is the reasoning

[atomic vine]

you get the reason for your ban when you try to connect to the server

[nocturne turret]

yeah its says gamebanned but its a temp banned

can you msg me privately

[surreal kelp]

Can you send me a screenshot of your the message you get?

[nocturne turret]

in steam or rust

[surreal kelp]

on Rust

if it is a VAC/EAC ban we can not do anyhting about that

if it is Rustoria you should appeal

!appeal

[marble mantle]

Hey, @surreal kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal kelp]

This is beyond our reach

[nocturne turret]

but idk why it would give ,e a temp ban

[atomic vine]

there is nothing anyone can do about that. you'll have to wait until the game ban is lifted

[nocturne turret]

wierd init

[atomic vine]

Rustoria did not ban you. That's a game ban which is done by EAC

[surreal kelp]

Unknown what the reason might have been but for sure you did something wrong

[nocturne turret]

okay fair can you unban me in 3 days?

or is that automatic

[nocturne turret]

fair

[surreal kelp]

Game suspensions are not given with a light heart

[nocturne turret]

right but i dont cheat...

[slow birch]

Appeal it in 3 days and we will look into it then.

[nocturne turret]

thanks ttyl

[hasty berry]

how many hours on server for dedicated role?

[shell pawn]

2k

[hasty berry]

all servers combined or on one specific?

[timber raven]

on 1 server i belive

[hushed canyon]

why i m banned

[runic marlin]

When connecting to one of our server a reason will come up saying why you were banned.

If you feel like you were falsely banned please free to appeal your ban at https://bans.rustoria.co/

[hushed canyon]

hacking

[near halo]

что тебе пишет?

[mossy tundra]

can anyone explain me pls why I was banned? it says ban evasion but I have no idea what is the ban reason
I played solo and never had any other acc on my PC
here is my id 76561198216287987

[tacit root]

did u made an appeal?

[mossy tundra]

yeah, a week ago and it was denied today which is surprising af for me because I have no idea why I even got this ban

[tacit root]

do u use vpn?

[mossy tundra]

I do but not for rust, I'm pretty sure I didn't use it in rust but who knows, now I'm not sure

[near halo]

try appeal again, or wait for the admins, maybe they can help u and say what the reason of ur ban

[obtuse flint]

when i load rust there are only facepunch offical server(s) that show up

about one server and 5 community servers

[hexed nimbus]

anybody else in the house that plays rust ?

[mossy tundra]

nope

[hexed nimbus]

well then if your appeal was denied i'm afraid that's it as its a final decision

[mossy tundra]

but what is the ban reason? isn't it weird?
I'm sure I didn't break any rules, I didn't even chat lol
regarding vpn and all this stuff, maybe the thing is that my IP changes automatically at certain time because of my provider. it happens at 23:05 CET usually
and yeah, I could forget to turn vpn off, idk what else it could be

[hexed nimbus]

ban evasion means you trying to bypass a Rustoria ban or have a previously banned rust account that is not older then 180 days

[mossy tundra]

and how to prove that I didn't have any?
I've never had any other acc on my pc

[hollow sail]

Hello, I have been banned for "playing with hacker" however no further information has been given. Please don't take 1-3 business days to respond to the appeal I submited. Will someone reach out to me, please?

[shell pawn]

If you appealed you will have to wait patiently for an admin to get to you. On average, it take 1-3 days.

[hollow sail]

Thanks wilder. What can the process possibly be for appealing this ban? Would there not be sufficient evidence that I wasn't playing from the start? I'm just upset because I "donated" for a month, and now the 2nd week I'm banned for this. Doesn't this ban affect my account across other servers? There's people like you, thanks, for being here, but not any other form of support for discussion? Will the admin respond with an email letting me know I'm not banned? I have so many damn questions and just upset this has even happened

[shell pawn]

There is nothing to worry about Bonk 🙂 If you weren't hacking, you will get unbanned and it will not affect you. I do not know how the ban appeal process works since I am not an admin but i can tell you that you will receive a message if your appeal has been accepted or denied. You can check this on the same website you appealed at OR you can verify your discord which will result in you getting a DM once your appeal has been answered. I will send you a link so you can verify your discord.

https://rustoria.link/

[hollow sail]

Can you tell If I have or haven't linked? Not sure where to double check but I thought I did

[shell pawn]

You will have the "verify" role in the server.

[hollow sail]

Thanks

[velvet eagle]

can i get an admin to talk to

[ancient dune]

!ticket

[marble mantle]

Hey, @velvet eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[velvet eagle]

!ticket

[marble mantle]

Hey, @velvet eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[velvet eagle]

!appeal

[marble mantle]

Hey, @velvet eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[velvet eagle]

can i talk to an admin please not the appeal stuff

[shell pawn]

Hey, not an admin but i can try to help.

[velvet eagle]

i need to talkt o an admin about a ban

[ancient dune]

Well if you were banned and you want to be unbanned you'll need to appeal using the process above. If you have already appealed and it was denied, you will not be unbanned

[torn parrot]

how do i / remove one of my homes on the 3x server

[light cedar]

on toria main the team limit it's 16 right ?