support

[uncut imp]

+1

[tribal wind]

<@&274980199668645888>

[tribal wind]

unmute us

[shell pawn]

?

[tribal wind]

unmute me can silent

[gritty wigeon]

Can you not ping whole roles.

[long wren]

?

[tribal wind]

we got muted for saying 2 things

[white crystal]

then help my friend 🙂

[shell pawn]

I do not have the power to do that

[tribal wind]

cap

[white crystal]

u dnot have to be smart to know you do

sadly i was one of you before

[gusty stirrup]

why did u @ the whole team?

[shell pawn]

Are you talking about voice mute?

[tribal wind]

because its wrong for me to get muted

[shell pawn]

Or serve?

[tribal wind]

server

[shell pawn]

What server?

[tribal wind]

eu long

[white crystal]

eu long

[shell pawn]

Sorry i thought he meant in discord

[white crystal]

no its in game

[shell pawn]

Can you send me your steamid

@tribal wind

[tribal wind]

76561199122132486

[white crystal]

76561198355587160

[tribal wind]

he said bap not silent

[shell pawn]

I let a staff member know.

[shell pawn]

Are you also muted?

[white crystal]

yes

for no reason

[tough bane]

Your mute is valid and will stay.

[tribal wind]

its not

[tough bane]

Same here

[white crystal]

yo nuclear my boy you know mine is a false

WHAT

nuclear lad yk thats cap mate

[tribal wind]

SHOP G25 CLOTH AND TEAS

[shell pawn]

Please head over to #general

[tribal wind]

would say it in server chat but you know

[tough bane]

You said it often enough. You even said it that often, that you have been muted. Can @shell pawn help you with another topic. If not I wish you a good wipe guys.

[near halo]

ive made multiple tickets in game about a blatant cheater, he is still not banned, i have clips of it happening will someone please help?

[red widget]

can you help me ?

[proud hamlet]

disconnected connection attempt failed what a mistake

[shell pawn]

You can always create a ticket and add a link to the proof that you have.

[tacit root]

what u need?

[red widget]

YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

It's been 6 days😢

[tacit root]

did u link ur discord account?

[near halo]

i can not upload it with a link for some reason. it only saves to my folder i would be more than happy to send it someone over discord and you can verify if possible.

[red widget]

No, I think

[shell pawn]

You can do it by going to streamable or posting the clip on youtube

[tacit root]

the better way for me its using streamable, i always upload my vids there

[red widget]

Done

[tacit root]

thats why, make another appeal and make sure to link ur discord account

!appeal @red widget

[marble mantle]

Hey, @red widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[red widget]

When I click to submit an appeal, it shows the same thing. Can't write new

[tacit root]

mmmm

check dm

[hexed nimbus]

You can’t make another appeal if it eighter got denied or it is still under review. Appeals can take up to 3 business days and as it’s weekend the will be looked at again as of Monday @red widget

[near halo]

just a heads up im not spamming tickets, i just have multiple clips from yesterday alone from this person.

[red widget]

So I filed on Monday, 5 days have passed. Tuesday Wednesday Thursday Friday. It's been 4 days already.

[hexed nimbus]

And if I recall correctly you asked yesterday aswell and I think a admin said it was 2 days wassent it I’m not a 100% but I’ll look back at it

My bad he said it was 3 days at that point about 19,5h ago so not 6 days and he also said it would be a 7 day temp ban anyway so even if you would got a answer you would not be able to play until Tuesday. @red widget

[red widget]

#general message

[red widget]

31.08

[hexed nimbus]

#support message 19,5h ago

[red widget]

oh ye sorry just didnt see this

[hexed nimbus]

Contact me if you haven’t heard anything around this time on Tuesday

[sinful badge]

can u check the dm i sent plz

[hoary hornet]

Good evening, tell me please - wipe on this EU Hardcore server once a month?

[shell pawn]

Sorry?

[ionic mortar]

Wipe Schedule: Thur @ 3PM UK / 4PM CEST
Blueprint wipe: Thur @ 3PM UK / 4PM CEST

[hoary hornet]

Wipe happens every week or once a month? EU Hardcore

[ionic mortar]

what I understand is every week

[hoary hornet]

Thanks

[strange current]

Any staff available for a quick question?

[ionic mortar]

sure ask

[thorn garden]

Help, need to submit ticket because of hacker

[ionic mortar]

!report

[marble mantle]

Hey, @thorn garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[strange current]

I have never once been "timed out" on a server but I am being routinely kicked from the server, and there is no grace period to rejoin. Would it be possible for this to be looked into on the backend?

It's a basic kick message of "timed out" this is my first wipe playing rustoria long, and with a force, I don't know if either are the issue, but this is a first for me and I keep getting put back into a queue

[sand sinew]

can't check my ticket in game

[ionic mortar]

wdym

[drifting pond]

how do i report a discord user?

[sand sinew]

i've got a rec as proof that someone is cheating (esp) they are all the time preshooting

[ionic mortar]

the msg of the kick just says time out?

[sand sinew]

and when i perma crouch at night to go to their base they speak in game cause they know i m here

[strange current]

Correct, have been kicked several times in the past few days and continuously am being put in queue

[ionic mortar]

you should load the video into gizo or youtube and post the link in the ticket.

[drifting pond]

@ionic mortar who do i report a discord user

[hexed nimbus]

Feel free to dm me

[cyan mauve]

I am just wondering if I can still play on your servers as I have been vac banned for cheating on csgo it is understandable if you say no

[ionic mortar]

!report @sand sinew

[marble mantle]

Hey, @sand sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hidden bluff]

DRAG ME INTO THE SUPPORT CHANNEL IMMEDIATLY

[strange current]

Can I get some help please?

[shell pawn]

With?

[ionic mortar]

yes you can play

[strange current]

What I posted earlier, I am getting continously kicked for the error message "timed out" I have over 3k hours on rust and have never had this issue. It started this force wipe, and this is my first time playing rustoria long

I have been kicked and timed out 4-5 times now and put back into a queue

[shell pawn]

Try making a ticket over at #network-support-old

[cyan mauve]

Thanks

[shell pawn]

Please do not call out the cheaters

[sand sinew]

they will not come here to check if they are reported dw but check it fast guys , ik they are cheating as hell , 750h preshooting 24/7 and the other guy got a vac ban since 16 days

[shell pawn]

An admin will get to it ASAP

[hybrid sapphire]

can any adm answer me? I've been 1 day and no one answers me I made a donation and I haven't been able to use the vip on the server for 3 days I want a refund

[sand sinew]

kk , lmao i don't like this word "ASAP" guys with this name clan were cheating on this server too and all got banned (zerg like of 12 people) xD

[shell pawn]

#payment-support

[hybrid sapphire]

if I have already sent a ticket 17 hours ago ... and nobody answers me

ticket vip 7971

[next cypress]

yo

any admins online

[ionic mortar]

what do you need help with joshy?

[shell pawn]

There is only a few admins that are actually able to check those types of tickets

[next cypress]

yo mateo ive been in rustoria us long que for 2 hours

im at 13 que it hasnt moved for 30 mins'

[marble mantle]

Hey, @ionic mortar

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[shell pawn]

There isnt anything we can do about that

[hexed nimbus]

Technically you on 17 in line as it’s over cap. It has to dip below before the line starts moving again.

[sand sinew]

we really need active admins on eu medium , too much cheaters on it

[next cypress]

what

[marble mantle]

Hey, @sand sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[next cypress]

can a admin push me through que

[sand sinew]

i already did multiple ticket nobody's answering

[shell pawn]

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[next cypress]

i already bought it for main and eu long

[hexed nimbus]

We have 28 servers atm can’t be on all 24/7. We do our best to handle tickets as fast as humanly possible

[sand sinew]

ik but it's since this morning bro , someone must had check already , it's humanly possible if you're are multiple admins

[sturdy grove]

28 servers atleast minimum 3-10 tickets every hour. Thousands of players. Do the math.

[hexed nimbus]

If so you might have missed the message. You can see it by typing /ticket view ( ticket number )

[sand sinew]

i checked it's already done

[hexed nimbus]

There you go

[sand sinew]

i will wait but this guys are literally living next to me and they bully us , as i said not that hard when u got a wallhack and a aimlock to kill people as fast as they do

[hexed nimbus]

Take a break for a bit the prob get bored and move on

[sand sinew]

they don't lmao , they are connected since this morning , they are always here it doesn't matter where we go

[subtle valley]

Can anyone help me? I joined rustoria 2x and i got banned for hacking, couldn't even play and i found it weird since i played for a month in rustoria us main i didnt get any problem since im playing with Geforce Now

[marble mantle]

Hey, @subtle valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hybrid horizon]

bro i got a hour ban and its up but i still cant join

[shell pawn]

Wait a bit and if it still doesnt let you let me know

[hybrid horizon]

ive been waiting for like 10 mins im restarting rust

[shell pawn]

Let me know if the problem continues

[hybrid horizon]

we are good! Sorry for bothering.

[shell pawn]

[hexed nimbus]

Can take about 15/20 min to sync data so any time you should be able to join. I would say give it another 10

[hybrid horizon]

yup im loading in now

[subtle valley]

brooo https://media.discordapp.net/attachments/1015695024660418561/1015695280341000352/unknown.png?width=841&height=473

[shell pawn]

Have you made an appeal?

[subtle valley]

yesterday, but i cant check the status of it for some reason

[shell pawn]

Considering that you are verified, you should get a DM once it has been responded too.

[subtle valley]

yeah i just verified

should i send another one just in case it didnt get the first one?

[shell pawn]

If it lets you then yeah

[subtle valley]

ok thx

[strange saffron]

any admins that could help on Zues EU

its lagging way to much

[late pilot]

bruh i sent an appeal it just disappears

[potent dust]

hello

how do i appeal

[shell pawn]

!appeal

[marble mantle]

Hey, @potent dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ionic mortar]

!report @dense oriole

[marble mantle]

Hey, @dense oriole

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[potent dust]

it says appeal denied from my last ban

[shell pawn]

Appeals are final... if it has been denied then there isnt anything you can do now

[coarse topaz]

need admin support for EU hc quick

[shell pawn]

Whats the problem?

[potent dust]

no it said denied but they still unbanned me

[coarse topaz]

Full on blatant cheater at rig, got clips and all. He is actually walking over water 😂

[potent dust]

then i got banned for something separate

[marble mantle]

Hey, @coarse topaz

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[coarse topaz]

yep, did it... well gg

[shell pawn]

it's also good if you add the clip to the ticket,

[raven scroll]

i want to report LENIN

[peak roost]

!report

[marble mantle]

Hey, @raven scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[coarse topaz]

i did, he got banned.. his friend still running here tho... shooting 600 eoka shots 😂 can't find the body sadly enough

All banned

they despawned our loot in the sea -,-

fucking dogs

[vague fiber]

<@&874995535881326632> please drag

[peak roost]

Please do not mass @ admin roles.

[vague fiber]

my b

Kura can you drag me

[noble mountain]

can i get help with payment?

[zenith tartan]

/ticket

[marble mantle]

Hey, @zenith tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

What do you need help with?

[noble mountain]

can i decline my subscribe and got money back?

[shell pawn]

Did you already use the VIP?

[noble mountain]

it was donated wihout my agree

my bad

it continued my subscribe

[shell pawn]

If you havent used the VIP, please make a ticket over at #payment-support

[shell pawn]

Do you know how to cancel it?

[noble mountain]

i didnt

nope

[marble mantle]

Hey, @noble mountain

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[shell pawn]

#payment-support

[nova citrus]

what are gameban rules

[shell pawn]

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have 2 gamebans on other accounts within the last year.
• You have 3 gamebans on other accounts in total.
• You have an account that is banned on our servers and are playing on another account.

[coarse topaz]

I am guessing we are not gonna get anything back after getting shredded by 3 hackers?

[noble mountain]

i canceled it

[sturdy crag]

I need support, there is a cheater in rustoria Main

[noble mountain]

will i got money back?

[sturdy crag]

I have a video also, but i can't attach that in game

[shell pawn]

Make a ticket #payment-support

[shell pawn]

No sorry, admins do not interfere with gameplay

[zenith tartan]

hi can any admin help us ? we got a cheater on our base with eoka killing us all the time

[shell pawn]

!report

[marble mantle]

Hey, @zenith tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zenith tartan]

i already did it

[coarse topaz]

Understandable.. but i am here spending my time, pay for vip to than get fucked.. have all the proof and not getting anything back :p

kinda fckd..

[zenith tartan]

10 mins ago and no1 answer , we cant play 😭

[shell pawn]

Im sorry for the inconvenience..

[shell pawn]

There are 24 servers that admins are looking over. It could take time.

[zenith tartan]

ok

thx

[coarse topaz]

Its whatever man, i understand it

[fast kettle]

there are no 2 stores on Rustoria Main in a large fishing village in square J26

🥲

<@&274971100184576010>

[shell pawn]

Please do not tag roles. What seems to be the problem?

[noble mountain]

How fast they will answer?

or maybe i doing something wrong

[shell pawn]

Since their is only a few admins available to review those kinds of tickets, it could take a bit amount of time.

[noble mountain]

ok np

ty

[shell pawn]

[fast kettle]

the problem is that there are 3 stores marked on the map, but in fact there is only 1

[shell pawn]

I do not think a admin can do anything about it.

[idle flower]

/report

[marble mantle]

Hey, @idle flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zenith tartan]

still w8ing for help with a cheater outside the base fuck this shit admins

[ionic mortar]

!report @pseudo parcel

[marble mantle]

Hey, @pseudo parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[potent bloom]

how long ago does my vac have to be to play

[ionic mortar]

vac ban doesnt block you in playing only bans and eac.

[potent bloom]

ok

it wont let vacced joind

@ionic mortar one of my groups members has a vac from cs 400+ days ago but it wont let him join server

[ionic mortar]

what does the ban msg say?

[potent bloom]

one sec

[viral helm]

can sum1 help me unlink my steam acc from rustoria.co

it wont let me

[ionic mortar]

!unlink

[marble mantle]

Hey, @viral helm

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[plain sage]

do you get banned for stream sniping ?

[shell pawn]

Depending on the impact of it yes

and if the streamer reaches out

[plain sage]

ok ty for ur time

[timber raven]

eu x5 no bps lagging like hell

[near halo]

<@&274971100184576010> is cargo glitched on the trio

[shell pawn]

Please do not ping roles.

[near halo]

im gonna ping your mom

like suck my dick is cargo glitched yay or nay

[timber raven]

Do not ping an role just ask here and an admin will give you a respons when they have time.

[left pond]

Pattern up

[violet lake]

Insiding is against rules right?

[gleaming hound]

No

[violet lake]

WHAT

Thats fuckin horse shit that insiding isnt against rules

[gleaming hound]

Insiding is not against any of our rules on official or modded.

It's part of the game sadly, just be careful who you play with.

Not something we moderate though unfortunately.

[late pilot]

can i know why i got muted on main whats goin on

[honest oxide]

i got muted for know reason

can it be looked into 76561198799184998

[shell pawn]

US?

[shell pawn]

US?

[lyric smelt]

sure

[late pilot]

yea

[honest oxide]

eu

long

[shell pawn]

Send me your steam id

[late pilot]

76561198255850294

[shell pawn]

when were you muted??

[late pilot]

like friday morning

or thursday night i honestly dont know why tho

[shell pawn]

The mute will remain.

[late pilot]

why

and for how long

[shell pawn]

You know what you did. 3 days

[late pilot]

i dont but alriught thx

[near halo]

wilder is it bannable to play w cheaters???

[west mica]

Hey, Just took a look at this for you, You tried to bait other players to say a word in chat. This will stand and your mute will expire on Monday morning.

[near halo]

cause i saw someone playing w cheater and cheater got banned but not guy on same team

[lyric smelt]

Yes, it is ban able

[lyric smelt]

make a ticket with their names

[near halo]

ye thats what i did

[late pilot]

ah didnt know a guessing games not allowed maybe u should add that to the server rules

[earnest furnace]

i followed all the accounts why cant i get the kits

[nova karma]

could a admin help out inviting me to clan, or is that a no go? eu 10x

[hexed nimbus]

What do you mean ? You want to know how to make a clan ? @nova karma

[hexed nimbus]

What do you mean exactly

[late pilot]

did u not see the other messages we were asking people to name countries,

[hexed nimbus]

Cant see everything bet you asked something that would be muting others if the would answer it, that is called baiting

[late pilot]

ah gotcha still dont see that in the rules my fault

[earnest lily]

i didnt cheat and i got banned again wdym ??? can someone help me please ?

[marble mantle]

Hey, @earnest lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[earnest lily]

i did this 2 days ago and i got banned again

[hexed nimbus]

Its common sense

[lyric smelt]

make another

[earnest lily]

i cant because it says APPEAL UNDER REVIEW

[late pilot]

ah yes common sense having someone type a country is muteable pog

[lyric smelt]

you will need to wait nothing to do about it they take 1-3 days

[shell pawn]

You know what you were doing. If you dont need anymore help head over to #general

[earnest lily]

you guys ban me 2nd time and i didnt send my 2nd ticket

[late pilot]

ok

awesome support

[lyric smelt]

theres nothing that i can do about it you will need to wait for your appeal to be reviewed

[earnest lily]

you guys banning me for no reason and i'm waiting 2nd time

its unfair

[late pilot]

thats what im saying i got muted bc i was having fun in chat like what

[shell pawn]

Please head to #general

[late pilot]

whats in there

[nova karma]

@hexed nimbus Nah, if u can invite me to my clan. I've been off to vacay for a week, and the current leader is offline drunk af, and he ofc forgot to promote any of the other bois

[hexed nimbus]

We do not interfere in general gameplay im afraid

[nova karma]

Well, i have someone to vouche me in ofc, does that make a difference? Or u dont help out with such things at all?

[earnest lily]

please check me correctly i don't wanna 3rd time ban if i'm cheater why you guys open my acc 1 times@lyric smelt

[mystic steeple]

Wanted to ask why on x2 server furnace only left side works not right side?

[severe rock]

why does it say i cant link my youtube even though im subbed? i like my points

[lyric smelt]

as ive said before there is nothing i can do you will need to be patient now.

[shell pawn]

Youtube doesnt work 🙂

[earnest furnace]

What does boosting the server get you

[marble mantle]

Hey, @earnest furnace

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[earnest lily]

Thank you for answer, but my server weekly. You saying to me "you gonna wait 3 days." It's really funny bc i just want to play my game and you guys banning me for no reason. have a nice day @lyric smelt

[lyric smelt]

Please head to #general

[coarse topaz]

Need fast check on oil...

EU HC, rig is bugged..

got a screenshot.

[sharp mesa]

hey, this is probably a pc problem, but on normal servers i get 120 fps + but any hardcore server i get 30 max any clue why?

[lyric smelt]

please contact #network-support-old

[shell pawn]

It could be fixed next time the server restarts.

[near halo]

my map aint got no grids on it

[shell pawn]

Top left

[lyric smelt]

click grids

[vagrant pond]

can somebody undo my ban one of my friends on discord put in our codes when we had 3 people on the 5x solo duo trio and we got banned can somebody review it please

[lyric smelt]

ban appeals take 1-3 days

[vagrant pond]

i got banned and did a appeal and they undid it but im banned for the rest of the wipe and me and @crisp drum got banned for my friend on discord came to out base and we got banned can we not get banned for the rest of the wipe
please

[lyric smelt]

https://discord.com/channels/274965952116817920/368790610783764480

@vagrant pond

[marble mantle]

Hey, @lyric smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

ty

Rastoria skins can be obtained for free in some other way besides twitch drops?

[vagrant pond]

@lyric smelt it wont let me do another one i did one saying what happened but not we are banned for the rest of wipe

[lyric smelt]

they take 1-3 days to process you will have to be patient

[vagrant pond]

ok

[lyric smelt]

im pretty sure they are the same as other twitch drops

[near halo]

I mean no, or am I misunderstanding?

[jovial trout]

Why can’t I paint on the solo duo trio on a medium sign

[lyric smelt]

could be a bug that will be fixed next wipe

or server restart

[near halo]

Hello guys, someone know why i timeout while trying to connect ?

[lyric smelt]

i would say no.

[lyric smelt]

contact #network-support-old

[near halo]

ty

[proud gate]

What we get in-game for boosting the server ?

[marble mantle]

Hey, @lyric smelt

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[proud gate]

thx xx

[frank jolt]

How do I see my appeal like the notifications

[shell pawn]

You will get a DM

Or you can check the same website you appealed at

[frank jolt]

Ah alr Ty

[slender plank]

I've got a clip with an obvious cheater. Can I make a ticket and post it and get this dude banned? 🙂

[shell pawn]

You can make a ticket and add a link to the clip

[slender plank]

I may be stupid. Where do I make a ticket?

Can't find it

[shell pawn]

!report

[marble mantle]

Hey, @slender plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[versed iris]

My account got banned for "playing with hacker". I literally never played with a hacker in my life that I am aware of. Either they were hacking and I did not know, or there is a mistake. Please help I wanna play this server because it is the most consistently populated server with probably the best discord server/community. Hacking is cringe af and I would never partake in such a scummy act.

[shell pawn]

!appeal

[marble mantle]

Hey, @versed iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

why is my ping so high on the us servers i usually have low ping but its 100+ now

[shell pawn]

Please make a ticket over at #network-support-old

[versed iris]

alright i sent it, hopefully this gets fixed soon ;-;

[honest oxide]

WILDER

why am i muted

idk what i said or done

[zinc phoenix]

can we get a restart on Sea long its laggy af

its not ping either

[proud cedar]

Why is Us Medium capped at 300, will you guys be opening more slots? REspawn times are noticeably slower

[shell pawn]

What server?

[honest oxide]

eu long

76561198799184998 idk when it was

[shell pawn]

When was this?

[thorn lodge]

admin i gotta report something

[shell pawn]

What do you need to report?

[thorn lodge]

ok ik u guys don’t deal with “in game” stuff but sewer branch since wipe has not reset. the green card door stays open

like it’s literally just not fair

is there anything u can do

[shell pawn]

Might be fixed once the server restarts

[thorn lodge]

alr

[proud cedar]

Why is Us Medium capped at 300 popped, will you guys be opening more slots? REspawn times are noticeably slower

[marble mantle]

Hey, @proud cedar

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[proud cedar]

2 weeks ago cap was 400 or 450 now it is 300 WITH queue, meaning the hard limit was modified

[strange meadow]

admin can u unban me i got banned for no resson??

[shell pawn]

Have you made an appeal?

[strange meadow]

where

[shell pawn]

https://bans.rustoria.co/

[strange meadow]

i made a thing now

[shell pawn]

Great! Appeals take 1-3 days on average to be reviewed.

[jade pollen]

Someone on US small is saying in global chat that I'm grooming children and spreading this constnatlly

Can someone mute this trash?

[shell pawn]

what is there steam id?

[jade pollen]

How do I look that up?

[shell pawn]

click their name in chat and view their steam profile

[jade pollen]

76561198100055627/

This?

[shell pawn]

yes

ill let an admin know

[jade pollen]

Thank you

@shell pawn Actually nevermind, he apologized just now

I told him it's messed up, and he agreed

[shell pawn]

I still let the team know

[shell pawn]

Make a ticket in-game reporting this user

[jade pollen]

I'd rather not, since I just said they apologized and I'm not trying to get into it right now.

[shell pawn]

[jade pollen]

Why is me asking to not do this anymore such an issue to you?

[shell pawn]

We do not tolerate that behavior in our community.

No matter if you say sorry.

[jade pollen]

There's a lot worse tolerated to be entirely fair. As someone who's okay this server for over 1000 hours

I'm over it, life goes on. They apologized and I told them to mute me and I'll mute them in game.

[brisk perch]

denying a ban appeal because i played for a few hours with someone ive never played before such a bad decision.

[shell pawn]

How long are you banned for?

[brisk perch]

I even told admin to check you will see ive never played with that suspected kid but i joined a group and played for first time and got temp banned bad call imo

[gleaming hound]

I am not the admin who dealt with your appeal but you are unbanned in 5 days.

[shell pawn]

Well since your appeal has been denied there isnt much you can do now.

[brisk perch]

a week. but I wasn't even online when the ban happen. and you can check i never played with any of them before. i get admins dont really care its just a game and all but atleast be fair.

thanks

[shell pawn]

Your appeal has been denied... there isnt much you can do now.

[brisk perch]

thanks

[tough minnow]

i cant seem too cancel my vip subcriptino

[marble mantle]

Hey, @tough minnow

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[honest oxide]

wilder

[shell pawn]

Yes?

[honest oxide]

can you look into my mute

cuz i diddnt say anything

[shell pawn]

When were you muteed

[paper nexus]

plz unban ill suck dick 🙏

[shell pawn]

Appeal

[honest oxide]

idk

i think like 7 pm uk time not really sure

[shell pawn]

well it seems you werent muted for longer than a day

if you believe you were wrongfully muted you can always appeal it

[honest oxide]

i dont know why tho

[shell pawn]

appeal 🙂

[honest oxide]

link

[shell pawn]

https://bans.rustoria.co/

[mental badge]

does toria ban for night fliters?

[calm spire]

Rust bans for filters.

[warm zodiac]

someone mute chat

kid is spamming it so hard his name is "Hows the Rebuild" banana suit picture. His teammates were doing it too

US Long

https://gyazo.com/02f699b733b20e9e20b5be8aa531cb7b

[celest dew]

dude saying n word any chat mods?

[cold stirrup]

hey homies, whenever yall get the chance I need some help in support

[gaunt vector]

there are no chat mods rn kekw

[cold stirrup]

I dont need a chatmod I need a admin or regular mod

[shell pawn]

make a ticket

[shell pawn]

make a ticket

[cold stirrup]

@shell pawn any admins or mods on that can help me with something? If yall busy I dont mind waiting.Just wondering homie

[shell pawn]

Im pretty sure theyre busy right now

[cold stirrup]

All good bro

[shell pawn]

[wraith harbor]

MEDIUM JUST CRASHED

[queen hatch]

yea

got kicked too

[undone garnet]

can you get people banned for using night filters

if they post a clip or soemthing

[sullen dagger]

how to close translator sea long

[shell pawn]

Thats a facepunch/eac thing

[sullen dagger]

chat mods 😦

[queen hatch]

any news on why medium crashed?

[shell pawn]

booting back up

[shell pawn]

yes?

[sullen dagger]

how to off chat translator on sea long

[shell pawn]

@ionic mortar do you know how?

[ionic mortar]

Nope no idea sorry

[chrome flare]

US medium downgrade

[sullen dagger]

got it

[ionic mortar]

Isn’t there a commands list?

[sullen dagger]

"/translate off" in-game

[tidal juniper]

is rustoria mediumu us restarting

[shell pawn]

yes

should be up

[vernal charm]

where do i report a cheater

[marble mantle]

Hey, @vernal charm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[chrome gulch]

does the hardcore wipe weekly or monthly

thank you

[livid tapir]

Weekly

They wipe weekly @chrome gulch

[bitter ridge]

I got fertilizer form a dung baze where to trade it in its not in the merged bandit outpost

[broken cobalt]

@livid tapir server description differs from this, any chance we can get a poll on weekly vs monthly?

[livid tapir]

No idea

[strange meadow]

no way i am banned

[shell pawn]

have you appealed?

[untold chasm]

Is it possible to see how many shop points I have?

[worthy apex]

i clipped a guy saying the n word is that baneable

?

[shell pawn]

we do not moderate voice chat

[vernal charm]

in other words be as racist as you want in VC but keep it clean in WC

[shell pawn]

The reason why we do not moderate VC is that it could be easily faked.

[vernal charm]

thats fair, i was just trolling LOL

[pastel timber]

i dont cheat in rustoria long

wtf

i have vip and you kill me

i dont cheart bro

wtf

??????

[shell pawn]

Have you made an appeal?

[pastel timber]

i dont have cheat

yo hablo espa-ol puerto rico

[shell pawn]

https://bans.rustoria.co/

[mossy rock]

!appeal

[marble mantle]

Hey, @mossy rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough minnow]

@pastel timber bro

you get banned on eu longcheck dms

[shell pawn]

clic el enlace que te mande

[potent bloom]

getting raided by cheaters rn

[restive hatch]

i need a admin

[potent bloom]

admins no good

on mondays

[shell pawn]

Hey how can i help

[potent bloom]

alreadylost everything

[restive hatch]

eu long full team of cheaters just got banned and they logged on a different account

[split oar]

!appeal

[marble mantle]

Hey, @split oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

What do you need help?

[tough minnow]

vortex

[restive hatch]

eu long full team of cheaters just got banned and they logged on a different account

[potent bloom]

cheaters on monday

[marble mantle]

Hey, @potent bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Have you created a ticket?

[tough minnow]

where they built

[restive hatch]

no

[marble mantle]

Hey, @potent bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[restive hatch]

like t4

[tough minnow]

they killed me roaming

[shell pawn]

Please report them via the /ticket command.

[tough minnow]

t4?

they killed me roaming j16

[potent bloom]

/ticket

[marble mantle]

Hey, @potent bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough minnow]

you sure aha

[chrome gulch]

wait i was just told HC BP wipe is weekly is this true?

[potent bloom]

how will i know if cheaters get banned

[tacit root]

if u reported him with F7 and he got banned by anticheat, u will see a msg in game, in the menu

[chrome gulch]

can i get confirmation of HC BP wipe is weekly from an admin please

[fossil igloo]

That is the current plan

[signal stone]

sea long fuse bug delay 10s+

[fossil igloo]

will take a look

[ocean parrot]

my vip just went invalid

[arctic vapor]

/ticket

[marble mantle]

Hey, @arctic vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[arctic vapor]

!appeal

[marble mantle]

Hey, @arctic vapor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fossil igloo]

Should be fixed, let me know if it goes bad again

[potent bloom]

how should I submit clips of cheaters

[tacit root]

u can use streamable for that, and sending the link in the /ticket in game

[potent bloom]

how long should i expect a ban to come if the cheating isnt super blatant

[signal stone]

ok I try

[tacit root]

u need to wait for the answer, they will do asap ^^

[buoyant trellis]

is there a ticket system?

[tacit root]

for what?

[buoyant trellis]

reporting

[tacit root]

!ticket

[marble mantle]

Hey, @buoyant trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[buoyant trellis]

thx

[pastel timber]

I need mi backban back to mi list

[jolly elm]

!appeal

[marble mantle]

Hey, @jolly elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[torpid summit]

!appeal

[marble mantle]

Hey, @torpid summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fossil igloo]

yo

[exotic plaza]

any admins on

??

[grand moth]

What's up?

[bright path]

Did 10x No BP server just crash?

[crisp wagon]

dead server
?

[umbral reef]

My discord link doesnt work

I asked a while ago but it dodnt work

[tough bane]

Are you still having issues. What is exactly not working there?

[umbral reef]

Everytime i try to connect the discord to the thing

it would see invalid or somethibg

[stiff tiger]

i got a question

so im raiding a base and another team comes by and starts raiding them we cant get banned because we didnt team right

[thin plover]

if you are fightint them then its fine but if you start "teaming" or not killing them on purpose then its teaming

[stiff tiger]

ok

@thin ploverwe cant kill them and were not teaming but if we shoot them there gonna kill us and take are boom

but if there next to us when we go to loot or see them we will kill them

just wanted to make sure ty

[thin plover]

yeah if you make an alliance then its teaming

[stiff tiger]

ok

[near halo]

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

[stiff tiger]

i think they got people helping them tho because randoms are starting to raid are raid base

[wraith harbor]

medium just crashe dagain

[pulsar stirrup]

ALL rust servers crashed

[tough bane]

Guys first of all thanks for letting us know. Admins are already on it and try to find the issue with the EU servers. Please stay tuned and sorry for the inconvenience.

[stiff tiger]

ok why we gettin banned

literally we killed each other

[tough bane]

If you want to appeal your ban please visit https://bans.rustoria.co

[stiff tiger]

and there teaming wit a guy named stinky

[sweet whale]

.co All servers crashed

[tough bane]

We are aware: #announcements

[near halo]

why we get banned for team limit? we didnt team and were killing each other. how do i make an appeal

[fiery quest]

do you know how long it take

for eu main come back

[pale wave]

ggs fuckin idiot

[tough bane]

If you want to appeal your ban please visit https://bans.rustoria.co/

[tough bane]

I am afraid, no ETA

[fiery quest]

so it can be now or hours from now?

[pale wave]

gotta love it when cross teamers get banned

[stiff tiger]

bro stfu

[tough bane]

We sadly don't know. Best would be if you check #announcements and keep updated there.

[pale wave]

XD

[stiff tiger]

we never cross team

[pale wave]

tell that to that ban list

[stiff tiger]

your a clown

[fiery quest]

damn man i was raiding lmao

[tough bane]

Dear @stiff tiger and @pale wave, this is the wrong channel for this. If you need help besides the banappeal let us know. If not > #general

[stiff tiger]

nuclear i sent a ban appeal it says im not banned

[tough bane]

If you have been banned recently please give it up to 30 minutes for the system to recon that you have been banned. Sorry about this.

[queen hatch]

yo theres a cheating on medium

[lucid frigate]

Rustoria Us Main not showing up for me ! Need help

[tough bane]

#announcements

[nocturne iris]

Server's are down just w8

[next garden]

how can i talk to support

[tough bane]

You can send me a dm or join Waiting for Support

[peak roost]

If you join waiting for support I can help you out:)

[compact hedge]

how long are servers down for?

[tough bane]

No ETA, sorry

[compact hedge]

no problem

[pure vector]

!ticket

[marble mantle]

Hey, @queen hatch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[distant sphinx]

I was disconnected from EU Long. It looked like the server was down for a bit but now it seems to be back up when i check the website, but the server doesnt show up in game. When I try to connect by clicking the link through the website or through battlemetrics link, steam says that the server isnt responding. I have VIP btw.

[hexed nimbus]

connect long.rustoria.uk:28015

@distant sphinx 👆

[distant sphinx]

I put that in the rust console?

[hexed nimbus]

Yes

[distant sphinx]

tyvm

[hexed nimbus]

[woven frigate]

rustoria EU 3x down ?

[glass tulip]

I have filed an appeal and I want to know its results, how do I do it?

[pure vector]

You can go back to the appeal site and login, it’ll tell you the status of your appeal

[glass tulip]

I went to the website, but they offer me to appeal, I don't know where to see the results of the appeal

[hexed nimbus]

Since you are verified you will get a dm but you can always check back manually on the same page

Take not all appeals from yesterday and today won’t be handled untill Monday as it’s between 1 and 3 business days response time

[glass tulip]

The appeal was filed by me more than a week ago. and I never found out the result, I only know that it was accepted for consideration when Rustoria Bot wrote to me

Tell me what to do ;p

[tough bane]

You should be good to play again.

[hexed nimbus]

Accepted dus not always mean you can join again it could be reduced to a temp ban but that you can see when you try to join you will see a timer then if that’s the case

[manic cliff]

we cant i connect to eu long? even tho its not down

ah nevermind now it is

[distant sphinx]

what is going on with eu long? down 3 times and 1hour rollback

[crude thunder]

https://steamcommunity.com/profiles/76561199142321304/
kick:hacking

Who can help me?

[frail wadi]

!appeal

[marble mantle]

Hey, @crude thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frail wadi]

#announcements

[fossil igloo]

should be good to join in ~10min

[mortal sky]

why cant i see serv on list

[frigid salmon]

cant see 2x vanilla eu on server list

[mortal sky]

even if frend is on i cant see it through friend either

[celest stream]

can admins do something i got insided

[runic marlin]

It’s not against the rules I’m afraid

[lyric sand]

@thorny dune it says you just banned me

i dont think i was breaking any rule

litterally just sitting in my base for 1 hour and 30 minutes

then im banned...

[celest stream]

oh ok but u should make sum rules like that cuz its super unfair i farmed and did everything

[long badger]

why im banned from hacking iv never hacked in my life?? admin pls fast reply

[raven mist]

Whats your steamid

[long badger]

76561198237814662

[raven mist]

Should be good to join again

[long badger]

ok i try

[lyric sand]

man i wish i could join again

but i cant even figure out the reason i was banned

🛒

[raven mist]

Whats your steamid@lyric sand

[lyric sand]

76561198279693098

[long badger]

still cant

[raven mist]

Dm @thorny dune

[long badger]

Disconnect:hacking

[raven mist]

Checking again

[lyric sand]

alrighty, i already did, just gotta wait for him to respond

[raven mist]

Correct

[raven mist]

Try now

[lyric sand]

i cant wait to hear what rule i broke

[raven mist]

Think about what you've wrote in chat. I think thats self explanatory

[lyric sand]

no racism or homophobia?

[final cedar]

i need someone to check my ban reason aswell

[lyric sand]

which i didnt post at all

[final cedar]

cuz i got banned and i have no clue why

[raven mist]

Posting porn websites and stuff.

[lyric sand]

I DID WWW.XVI**.com AND YALL BANNED ME FOR THAT

[raven mist]

But you'll have a talk with Berch' just wait for him to reply

[lyric sand]

are you fr

[raven mist]

Not only that, but it counts up

[steel vale]

How long will my next ban be?

[raven mist]

hi there, whats your steamid. Ill take a quick look

[final cedar]

sec

76561198322270085

[raven mist]

Checking

[raven mist]

Should be good to join again sir

[final cedar]

what was it

[raven mist]

Most likely due to your vpn

[final cedar]

vpn?

are bans ip attached aswell?

bc i dont play rust with a vpn my brother def has tho idk why tho

[stiff tiger]

am i un banned

@tough bane

[hexed nimbus]

If you try to join and you can’t you are not unbanned yet

[sweet whale]

I use VPN to play games, not to play games with hackers 76561199387930959 <@&274971100184576010>

[vivid ledge]

/TICKET VIEW

[marble mantle]

Hey, @vivid ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vivid ledge]

/TICKET VIEW 814

[marble mantle]

Hey, @vivid ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vivid ledge]

/TICKET VIEW 808

[marble mantle]

Hey, @vivid ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nocturne bluff]

/ticket

[marble mantle]

Hey, @nocturne bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nocturne bluff]

/ticket

[marble mantle]

Hey, @nocturne bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glass tulip]

:d

[runic marlin]

Your ban appeal was accepted yeah? @glass tulip

[glass tulip]

yeah 😭

[runic marlin]

I'll try and have a look for you.

[glass tulip]

Thx ❤️

[marble mantle]

Hey, @glass tulip

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Can you send me your steamid please? 🙂

@glass tulip

[glass tulip]

836215007

[runic marlin]

Please copy it from this website https://rustoria.co/getmyid

supposed to look something like 76561198124818111

[glass tulip]

76561198796480735

Take, sry ;p

[runic marlin]

Thanks! no worries 🙂

@glass tulip Please try connecting now 🙂

[glass tulip]

Kk

omg

thx broooo ;p

^.^

[runic marlin]

no worries, glad I could help 😄

[glass tulip]

😛

[vivid sapphire]

how to make a ticket outside discord please

outside the game i mean

[runic marlin]

I'm afraid that is not possible, only way to make a ticket is in-game.

[vivid sapphire]

okay well without reporting as i have already done, there is a scripter at outpost using a scrtipt to buy up all resources. done it for the last 2 days, his movements havent changed

a jump, a slight move to the side, and a circle

meanwhile, everything gets purchased

[wary temple]

/ticket

[marble mantle]

Hey, @wary temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven abyss]

!appeal

[marble mantle]

Hey, @raven abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raven abyss]

/ticket

[marble mantle]

Hey, @raven abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven abyss]

/ticket

[marble mantle]

Hey, @raven abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven abyss]

Could some of you guys give me a minute ? I need to get in touch with admin.

[vivid sapphire]

Any admin would clearly see this. its so blatant

[runic marlin]

What's up?

[wooden plinth]

/ticket

[marble mantle]

Hey, @wooden plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven abyss]

Hello man, i was banned on Rustoria servers like a year ago, it was a temp ban for 1 month for ban evasion, but i decided to quit rust. Now when i came again, im still banned.

[runic marlin]

Have you appealed your ban?

https://bans.rustoria.co/

[raven abyss]

yea, but i tried to appeal it when i was banned for the month

so they closed my appeal permission

[runic marlin]

!steamid @raven abyss

[marble mantle]

Hey, @raven abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven abyss]

76561199055160962

[runic marlin]

!cancel

[marble mantle]

Hey, @near halo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[runic marlin]

I'll have an admin look at it

[bold venture]

76561199044431501 vpn ban please help me to check out this steam id

[bold venture]

i neede help

any admin free?

[runic marlin]

Please make an appeal at https://bans.rustoria.co/

[bold venture]

not vpn ban?

[grand moth]

Fixed

[runic marlin]

[bold venture]

what?

[grand moth]

Try joining in 5-10 minutes

[bold venture]

can i connect server?

[grand moth]

Yes

[bold venture]

thanks my brother

[runic marlin]

Please try to appeal your ban now at https://bans.rustoria.co/

[patent mirage]

@grand moth yo brother

can you fix the bugged card rooms on eu long i got my body despawning with 1k scrap and like row of guns inv of comps at airfield

[rich slate]

what to do if rust freezes on loading cleaning up

[ionic mortar]

what i usually do is wait.

[rich slate]

the game freezes completely

[patent mirage]

bro where the fuck the admins

my shit gonna despawn soon

15 mins left help me pls

[ionic mortar]

yes its probably because of the ram overloading, from what I understand, I think there is not much to do unless wait.

[rich slate]

You're right, but I'm waiting, and there's no point

[patent mirage]

@ionic mortar can u get admin pls

[ionic mortar]

you could close the game and then close all the background apps and things you are not using.

[patent mirage]

bro 9 admins cmon please one help

dont want my 1k scrap and row of guns to despawn

[ionic mortar]

admins are occupied at the moment from what I can see.

[patent mirage]

eu long is their busy server cmon

[tacit root]

sometimes i type unload in console, will freeze ur game for like 4-5 seconds but then it can be better, u can try if u want

[rich slate]

which command?

[tacit root]

i dont know the entire command, i just type "unload" and then press enter

[noble mountain]

can i got help with vip payment?

[patent mirage]

PLEASE ADMIN
ALMOST WORKED DOOR STILL WONT OPEN

[tacit root]

yes! #payment-support

[noble mountain]

get scammed there btw

[noble mountain]

there yea

[patent mirage]

BROOOOOOOOOOOOOOOOOOOOOOOO

please admin on eu long fix cards

[tacit root]

rahzoul pls, stop spaming

[patent mirage]

my shit gonna despawn in 2 mins

bro your not abouta lose 1k scrap row of gun

cause of server bug

[near halo]

eu long electric is fucked

switches dosent work

[patent mirage]

bro ik

my body is despawning with fucking juice

[noble mountain]

can i speak with someone main?

[tacit root]

just make a ticket in #payment-support and wait

[noble mountain]

ticket limit reached(

[tacit root]

check dm for a sec

[patent mirage]

yo admin

[grand moth]

How exactly are the bugged?

[patent mirage]

i saw you i beg fix cards ps

the switch dont work quick mate my body depsawning

with 1k scrap eu long airfield

row of guns ]

switch dont work

bro pls at least tp me to my body

[grand moth]

I'll look into it, but there's a chance its just a Rust glitch

[patent mirage]

if my shit despawns can you transfer my vip

[noble mountain]

if ticket complete will someone answer me more?

[patent mirage]

cause thats so bs honestly i make a play finally solo 1v5 and i cant even leave the card room cause of server side bug

[noble mountain]

@grand mothcan you help me with payment support?

[patent mirage]

still bugeed

my bodies deffo gone

can you tell me if my body has depsawned at least so i can ALT f4 off the server

[lyric smelt]

payment support is down to Luke no one else handles it please make a ticket in #payment-support

[noble mountain]

Warning: Ticket limit reached, You already have 1 tickets open of the 1 allowed for this panel

if its complete

[patent mirage]

@grand moth

[noble mountain]

can he see my text more?and answer then?>

[lyric smelt]

then you will need to wait for a reply

[noble mountain]

how long?

[near halo]

switches are bugged too caant turn off turrets on eu long

[patent mirage]

...

[warm kestrel]

whta is Ban Evasion?

[patent mirage]

gg my loot

[warm kestrel]

i need help

[lyric smelt]

If you are caught on an alt account you will be banned for evasion

[patent mirage]

...........................

[lyric smelt]

please move to #general now as there is nothing we can do.

[warm kestrel]

but im not chating,i dont know what happen

[lyric smelt]

make a ban appeal

[marble mantle]

Hey, @lyric smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[patent mirage]

alright ima despawn and alt f4 off eu long transfer my vip to eu med pls

[grand moth]

Switches should be fixed

[patent mirage]

nope still broken

[near halo]

Hello, I need the help of the manager. Who do I need

[patent mirage]

and you see if my body is gone so ik whether to alt f4 or not

at airfield puzzle

[tacit root]

yes? what u need

[near halo]

Can I send you a private message

[tacit root]

sure

[warm kestrel]

Can you guys help me check the exact reason why I can't play?

[grand moth]

Your body is fine and switches are working again

[lyric smelt]

i have already stated what ban evasion is now you will need to make a ban appeal and wait while it gets sorted.

[warm kestrel]

I'm here to remind my account that everything is fine

[patent mirage]

my god

[grand moth]

I can't help unfortunately. You'll have to wait until Luke's online

[patent mirage]

i love you bro

[warm kestrel]

I think I don't understand what is ban evasion

[lyric smelt]

playing on an alt account while one account is banned

[limber brook]

hello

[lyric smelt]

hi

[limber brook]

how many i need to wait about review my appeal

10 days ago i wrote

[warm kestrel]

what should I do

[grand moth]

All fixed. try joining in 5-10 minutes

[runic marlin]

1-3 days usually.

[limber brook]

10 days ago

i wrote the appeal

[runic marlin]

You sure you haven't gotten a response?

[warm kestrel]

thanks uys

[runic marlin]

Go on the website and check the status

https://bans.rustoria.co/

[near halo]

I need this server administrator to help me, who can I ask

[runic marlin]

I might be able to assist you, what's up?

[near halo]

Can I send you a private message

[limber brook]

check dm

[runic marlin]

Sure go ahead

[warm kestrel]

Is my account problem resolved sir, can I play?

[limber brook]

when i write

[lyric smelt]

sometimes it can take a while as admins are busy.

[grand moth]

Yes, you should be able to connect to the server again

[warm kestrel]

thanks bro

[near halo]

I need your help, sir

[spare hornet]

is there an admin on?

[pure vector]

what do you need help with? @spare hornet @near halo

[spare hornet]

ı have been banned and ı dont even know how

[ionic mortar]

!appeal

[marble mantle]

Hey, @spare hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare hornet]

how long is the ban appeal queue

[pure vector]

`1-3 buisnes days

[lyric smelt]

1-3 days

[spare hornet]

does the moderators ban you or auto ban?

[lyric smelt]

moderators

[spare hornet]

how did ı even get banned its my first time in the server and my friends are waiting for me

[runic marlin]

What did you get banned for?

[spare hornet]

playing with hacker

[near halo]

hey

where do i report hackers

[lyric smelt]

hi

[near halo]

for us long

[lyric smelt]

in game do /ticket

[spare hornet]

can ı know who banned me?

[runic marlin]

That is not something we disclose.

[spare hornet]

can ı talk with anybody that can unban me?

[lyric smelt]

you will need to make an appeal and wait

[marble mantle]

Hey, @spare hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare hornet]

it doesnt even make sense why ı got banned in the first place

[lyric smelt]

you were banned for playing with hacker as you have said you will need to make an appeal and wait while its processed now please move to #general

[pure vector]

@spare hornet are you playing with a VPN?

[spare hornet]

alright

[spare hornet]

no sir ı have not

[dim forum]

are admins aware of the electric lag on toria eu long? switchs are off but its not registering for 5 mins straight its weird af

been like this for past 30 mins was just hopin it fixed itself

[lyric smelt]

yes

[oak vortex]

cant do puzzles rn because of that

[dim forum]

so admins are aware and lookin for a fix?

[lyric smelt]

i have mentioned it to them hopefully should be fixed soon.

[dim forum]

alright thxs

Base cords is p23 idk if this is a general issue on whole server or specific in areas with more entities or somethin cuz i aint seein any1 else fuss bout it, just sayin encase it helps

[oak vortex]

encountered it aswell so...

you're def not alone

came here to say that

[dim forum]

ah fair enough atleast its not just a me typa problem

[lyric smelt]

if you would continue your conversation in #general that would be appreciated

[timber raven]

Thank you for the info the admins will look in to it as soon as they can ?D

😄

[neat pumice]

Should be getting better with the electrical stuff on EU Long now 🙂

[hallow pike]

hello how to make a ticket?

[lyric smelt]

do /ticket in game

[fresh spear]

hello

[lyric smelt]

hi

[fresh spear]

please may i have some help

[lyric smelt]

yes whats up

[fresh spear]

right ive been banned for a year now

and i cant appeal my ban cause i made one a long time ago

when i didnt play vanilla so i just fucked about but now im a vanilla main

[marble mantle]

Hey, @lyric smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lyric smelt]

check the website for a response.

[fresh spear]

i cant cause it was denied years ago

wont let me make another

[lyric smelt]

if it was denied then you will remain banned sorry.

[fresh spear]

well some of my friends got denied and then unbanned

[lyric smelt]

it could be due to severity or time.

[fresh spear]

no they were perm just like me

[lyric smelt]

was it for the same reason?

[fresh spear]

ye

[lyric smelt]

do you have any past bans on other servers?

[fresh spear]

no

[lyric smelt]

i dont know why then if you want to try to make another request you can but there is nothing i can do sorry

[fresh spear]

how do i make another requesrt

[lyric smelt]

be going to the website

[fresh spear]

still says i cant

cause its denied

[lyric smelt]

then you are perm banned sorry.

[light hill]

question is there a way to talk to an admin

[lyric smelt]

making a ticket in game

[fresh spear]

i cant make a ticked in game if am banned

[lyric smelt]

darnell if you could move to #general that would be appreciated

[fresh spear]

why if i want support

[sinful axle]

yo i made a ticket ingame but i have a clip that i can show

[light hill]

nah thats not the issue me and my team got banned for "cheating" and ive seen both of my friends play the game and ive played for months with them and never gotten 1 ban im so lost as to why we got banned now he streams his game to us all the time and nothing has ever shown to be cheats

[sinful axle]

which is really obviouswhere do i submit it

[tacit root]

u can use streamable and send the link there

[sinful axle]

do i make a 2nd ticket now?

[light hill]

and we submitted the ticket but it got denied and i just want to talk to an admin

[sinful axle]

or can i edit it

[lyric smelt]

because i have told you the answer and there is nothing i can do about it

[tribal falcon]

Bro t Tf is wrong w toria long