support

[trail yarrow]

just happened a few mins ago

[light hill]

ywa

[trail yarrow]

76561198851115589

[shell pawn]

Hm then its better if you leave your steam ID's here and a admin will take a look

[light hill]

76561198961943831

[wide nymph]

Getting 404 Clan not found when clicking on my clan via the website

[oak fossil]

76561199361536500

[shell pawn]

I will try to get an admin to help

[trail yarrow]

thanks man, we are all ingame with loot on our bodies

if our loot is missing in game cuz this false ban what happens?

just gone??

[shell pawn]

Nothing. Admins do not interfere with gameplay so they wont be able to give you your stuff back.

[wide nymph]

https://gyazo.com/7a03321cb139822efd718c55b71bf450

[trail yarrow]

jeeez thats so rough

well our gameplay was interfered :((((

[shell pawn]

If your loot is gone, admins will not be able to give it back to you.

[light hill]

sickkkkk

[raven mist]

Its not a false ban, please appeal on bans.rustoria.co

[light hill]

we did

[oak fossil]

what did I do?

I litterally been dying 24/7 and gaining no loot wtf?

[noble vigil]

one question abour a ticket in game, where do u give me a answer ?

[oak fossil]

I look at someone in outpost and then get banned

????? what?

[shell pawn]

Since you arent verified, you should see a response on the same page you appealed at.

If you do verify your discord, you will get a DM once it has been answered

Much better if you verify your account @noble vigil

[noble vigil]

i had vip, many months ago, this is not enought?

to stay verify

[shell pawn]

Wait are you talking about a in-game ticket?

Like reporting someone?

[noble vigil]

yes yes, in game ticket

yes, i did a report in game, with "/ticket"

[shell pawn]

Oh okay sorry, you should hear a little notification in-game which means your ticket has been answered

[noble vigil]

in rustoria eu medium

[shell pawn]

Or you can go to the f1 menu and see a message saying it has been answered aswell as the ticket ID

[oak fossil]

are my teammates permenantly banned?

[noble vigil]

nah, sry about my english =S

[shell pawn]

it is okay. You said it right i just read your message wrong

[noble vigil]

ticket in game are realy a pain in the ass 😅

[oak fossil]

are my teammates permenantly banned?

[shell pawn]

Has your team made an appeal?

[oak fossil]

they "played with hacker" and yes they did

I dont even understand

!appleak

!appeal

[marble mantle]

Hey, @oak fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

They will have to wait for the appeal to be answered. Those kinds of bans are usually 3 or 7 days if i am correct

[noble vigil]

https://www.youtube.com/watch?v=tZHhs8yfcHw

[oak fossil]

hmm nice theres goes the wipe.

[shell pawn]

Cuando tu hagas un ticket en el juego, porfavor pon el link de este video

[noble vigil]

lo hice, pero no se como me respondeis, es dificil al verdad

[trail yarrow]

wild, what a waste of time and money.

would love to see the proof for my " hacking teammate"

[noble vigil]

y los chetos estos que no se callan 😂

[shell pawn]

Tu sabes si te respondieron cuando tu escuches un sonido extrano. Si hace clic en f1, debería poder ver si su ticket también ha sido respondido.

[noble vigil]

ya, pero si no estoy in game_

[oak fossil]

^!^!^!^!^

[shell pawn]

Admins do not release proof :)\

[shell pawn]

La próxima vez que inicie sesión, debería poder verlo en el chat si ha sido respondido.

[trail yarrow]

wilder can i dm u?

[shell pawn]

Ofcourse!

[sour rapids]

Should be fixed.

[noble vigil]

ok, ahora lo veo. tenia automaticamente que me saltara el battlelog al pulsar f1 y no me salia nada

[shell pawn]

jaja esta bien

[noble vigil]

no se si has visto de casualidad el video... pero eso no es desync, ahi hay algo raro

si vas pausando, se ve como aun no ha aparecido el, y ya estoy muerto

[lusty garden]

umm i got kicked for "hacking" but im on geforce now and ive played on the server so many times ( US 10X )

wasnt actually hacking

[light hill]

welcome to the party

my teammate jus got banned and we got banned for association

[lusty garden]

u got kicked too?

[light hill]

on us medium

[lusty garden]

damn

is ur t8 on geforce now?

[oak fossil]

LMFAOo

[shell pawn]

Si es muy raro. Yo creo que el si esta aciendo trampa

[lusty garden]

what

[shell pawn]

Have you made an appeal?

[lusty garden]

no

[oak fossil]

why should someone appeal

if they were falsely banned

[lusty garden]

ye

[shell pawn]

Please go ahead an make one over at our website https://bans.rustoria.co/

[shell pawn]

So they can get unbanned

[oak fossil]

ye okay 😆

[lusty garden]

it says im not banned

when i clicked apply

[light hill]

again welcome to the club

[lusty garden]

yea

[shell pawn]

Umm give it a bit... and try again

[oak fossil]

crazy because I was streaming the whole time

[lusty garden]

it warked

[lusty garden]

what

[oak fossil]

I was streaming when I got banned

LMFAOOOOO dude like what

[lusty garden]

on twitch?

[oak fossil]

yep

[lusty garden]

i didnt get unbanned but it submitted @shell pawn

[shell pawn]

An appeal on average take 1-3 days to be responded to.

[lusty garden]

bru

[shell pawn]

Could take less

[lusty garden]

whats ur twitch

[shadow nimbus]

i cant log, "ban evasion" yet rustoria appeal system tell me "error im not banned try again"

[shell pawn]

Wait a bit and try again later

[shadow nimbus]

ok.

thanks!

[shell pawn]

[wide nymph]

It worked for a minutes then we started seeing the following error when inviting members -

[radiant sonnet]

ive paid for vip how do i get the que jump?

[wide nymph]

Link your account

[shell pawn]

It should automaticly be put into your account if its linked

[radiant sonnet]

how mate?

[marble mantle]

Hey, @radiant sonnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[shell pawn]

Click that link ^

[radiant sonnet]

i have to follow twitter and twitch and youtube?

[shell pawn]

No

Connect your steam

[radiant sonnet]

ah ok done

[shell pawn]

and discord (I recommend it)

[radiant sonnet]

hmm still got 90 ahead of me?

[shell pawn]

hmm.. if it isnt working please make a ticket over at #payment-support

[nova shard]

yo if i accidently griefed myself with an armored floor in a spot that doesnt effect the game but effects how cool my base looks can an admin come fix it or is that not going to happen

[shell pawn]

Admins do not interfere with gameplay sorry. You have to destroy it on your own.

[nova shard]

cringe

my RP base is ruined

[hoary swan]

Can we get some active admins on Rustoria US Long?

[shell pawn]

What seems to be the problem?

[mossy iris]

who can I write to about the ban on the server, if the ban was issued 2 years ago, for an unknown reason

[shell pawn]

Have you made an appeal previously?

[light hill]

nah dw you can wait the 1-3 for tickets @hoary swan

[hoary swan]

about 30 people were banned this morning, which is a good thing, and yet a lot of the other players using the same hacks are still there, causing havoc on players gaming experience

[mossy iris]

no, I was too lazy))

[shell pawn]

Please head over to #general if you do not need any help.

[shell pawn]

Please go ahead and make an appeal then 🙂 https://bans.rustoria.co/

[light hill]

oh i need help

just not gettin it

[shell pawn]

If you see a cheater in game please do the /ticket command in-game

[shell pawn]

You have made an appeal. You will have to wait now.

[trail yarrow]

@hoary swan bro my whole team just got banned falsely lol they are banning legit players. There was a sar hacker yesterday and he played for hours with no ban

[mossy iris]

thanks

[shell pawn]

Please head over to #general

[shell pawn]

No problem!

[hoary swan]

I just learned the hard way, and I won't be wasting anymore of my money donating when I can't play in any Rustoria server it seems that does not have people hacking.

[light hill]

same i love spending money and then getting banned for no good reason and having to wait until server is dead to get an unban

[shell pawn]

I am sorry for the inconvenience. Im sure the admins are trying their best to resolve the hacker situations

[mossy iris]

and one more question : how long can an appeal be considered

[shell pawn]

Like i said please head over to #general

[hoary swan]

I literally don't play the game for the win mentality, i'm a slower shooter, very friendly, but when it's half the day server complaining about the same group of dudes hacking and then it finally happens to me, I get why people get annoyed.

[shell pawn]

Appeals on average take 1-3 days.

[shadow nimbus]

been trying for like 45 minutes, ban evasion, no dice.

[shell pawn]

It says you arent banned?

[shadow nimbus]

on the rustoria website "B26314F2-856B-4BF1-82DE-DA6A411D71BF"

big "ERROR"

on top of the message

[shell pawn]

Does it still say you arent banned?

[shadow nimbus]

does what say?

[shell pawn]

Does it say that you dont have a ban

[shadow nimbus]

it said im not banned and to try again in 5-10 minutes

[shell pawn]

Give it 2 more times then come back to me okay?

[hoary swan]

The best thing i've seen today was a kid sitting outside of a bush INFRONT of fishing village. He head shots us ( with a REV ) while we are literally INSIDE fishing village ( NEXT TO AN NPC ) buddy literally walks inside the village loots and leaves. lmao.

[shell pawn]

Have you reported this player?

[hoary swan]

I've reported everything i've seen that's weird, and they are still running around day 2 causing chaos.

When your not in some big goofy clan these are the events that ruin a wipe for players

[shadow nimbus]

you got it boss

[hoary swan]

How does one loot a player in fishing village after killing him right outside of the zone, that's insane to me. shouldn't be able to enter.

[restive oasis]

yo is anyone able to help me on sea long iv been spiking randomly to 8k ping+ then completely lag out, its not all the time just randomly happens

[shell pawn]

Do you believe that it's your own wifi?

[restive oasis]

nope

its not my wifi cos im fine on everything else

[shell pawn]

Try making a ticket over at #network-support-old

[restive oasis]

cheers mate

[weary summit]

my friend every time he loads in to the us 10x no bps he gets disconnected for hacking and to my knowledge he isn't hacking

[shell pawn]

Did your friend make an appeal?

[tiny topaz]

i didnt make an appeal

[weary summit]

well he isnt hacking

[light hill]

welcome to the party

[tiny topaz]

but i keep on getting kicked for hacking

[shell pawn]

Please make an appeal at our website :)https://bans.rustoria.co/

[tiny topaz]

k

[shadow nimbus]

no dice, tried restarting my pc and, rust. still same "ban evasion"

[shell pawn]

Can you send me your steam id? https://rustoria.co/getmyid

[shadow nimbus]

absolutely, one moment

[shell pawn]

[tiny topaz]

wilder

[shell pawn]

Yes?

[tiny topaz]

i sent an appeal

i can sc if i have to

[shadow nimbus]

76561198400449062 < my steam wilder

[shell pawn]

Appeals on average take 1-3 days. Maybe less

[shell pawn]

Thanks, i will let an admin know.

[shadow nimbus]

slick thanks.

[mental smelt]

Is the Hardcore server down? Not showing on server list for me

[shell pawn]

I let them team know. They will get to you if they arent busy 🙂

[shell pawn]

try connecting by the IP #oldserverinfo

[tiny topaz]

wilder i was just getting kicked over and over so im not sure a appeal will do much

[shell pawn]

What was the reason to why you were kicked?

[tiny topaz]

hacking

[shell pawn]

So it seems that you were banned

An admin will look over your appeal

[tiny topaz]

but i have 56 hours i neevr played on rustoria

never

[shell pawn]

I understand 🙂 An admin will look over your appeal and make the best decision.

[mental smelt]

@shell pawn It hasn't been updated to add the hardcore, unless Im blind

[atomic vine]

do you use vpn?

[hoary swan]

Is there a way to get a notification if action has been taken against certain players? I Don't feel safe going back into the server and being right next to the same group of cheaters.

[tiny topaz]

no

[shell pawn]

What server are you looking for.

[atomic vine]

ye then wait for appeal in that case

[tiny topaz]

i have no vpn

[mental smelt]

Rustoria US hardcore

[shell pawn]

You should be notified on the server by the f1 menu

[shell pawn]

connect hc.rustoria.us:28015

Sorry it wasnt on the thing

[versed isle]

can any admin help me?

[mental smelt]

thanks!

[shell pawn]

Hey what do you need help with?

[versed isle]

I found a bug i think or something else

[shell pawn]

If you found a bug try reporting by using the /ticket command in-game

[versed isle]

so i was in outpost and i quit the game and when

i came in i died

[shell pawn]

Thats not a bug. Thats part of the game

[versed isle]

in outpost and cant find my body

[shell pawn]

Do not sleep at safe zones

[versed isle]

??

[shell pawn]

If you log out at a safe zone you will end up dying

[versed isle]

oo really?

[shell pawn]

Yeah

[versed isle]

wtf didnt know that i thought i will be there with all my lott

[shell pawn]

@shadow nimbus Hey you should be able to join now!

[versed isle]

loot*

[shell pawn]

Let me know if anything else happens

[versed isle]

thank you very much!

[shadow nimbus]

trying now! thanks for getting back to me

[shell pawn]

No haha

[shell pawn]

No problem!

[shrewd current]

so i’m loading into rustoria us long and i’ve been stuck on “your next” in the q for 35 mins, is there anything y’all can do to help me?

[oak canopy]

hello I got gamebanned 212 days ago and would like to play again, I read the rules and it states that after 180 days you are allowed

[shell pawn]

Are you banned on our server?

[shell pawn]

hmm

[oak canopy]

Not specifically no

[shell pawn]

You do have VIP correct?

[shell pawn]

Then you should be able to play on our servers.

[oak canopy]

do I have to state what account I'm using or am I fine?

[shell pawn]

Is the account you on the one with the game ban?

[oak canopy]

no obviously

[shrewd current]

i have bought it previously but i haven’t purchased it this wipe. i was going to but it’s sold out, i just need help because i’ve been stuck on “your next” in q for 35 mins

[shell pawn]

You can still play im pretty sure.

[oak canopy]

you can't load into any servers with a gb

[shell pawn]

So the server you trying to join you dont have VIP for?

[shrewd current]

no i don’t

[shell pawn]

You will sadly have to wait it out. There isnt much that we can do.

[shadow nimbus]

@shell pawn thanks homeskizzy

im in

[shell pawn]

No problem

[oak canopy]

Wilder are you eating I can play on my gamebanned account?

[shrewd current]

do you know like why i’ve been stuck on your next in q for 35 mins?

[oak canopy]

Saying* I love autocorrrct

[shell pawn]

You should be able too if its over 180 days

[oak canopy]

Interesting, I'll try

[shell pawn]

No i do not know sorry.

[patent radish]

why does it say im banned for ddos threats

[shell pawn]

Have you been saying threats in chat?

[patent radish]

No

i mean i swear in chat but thats it

[shell pawn]

Can you send me your steam ID @patent radish

[icy oasis]

wilder why on rustoria eu long 100 queue go for 7 hours

[shell pawn]

Seems like there is a lot of people trying to join

[icy oasis]

no, just because of the VIPs, no one can come in normally

[shell pawn]

You can always buy our VIP and skip the queue

[icy oasis]

why it is impossible to increase slots, with each wipe they are reduced

[marble mantle]

Hey, @icy oasis

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[shell pawn]

Our slots are dynamic

[near halo]

it wont let me boos server thriought website

and im not getting kit when boost through discord

[shell pawn]

Give it like 10-15 minutes

For what server are you trying to get the kit for?

[near halo]

eu rustoria 3x no bps 6 max

[icy oasis]

his is a lie in the last wipe at 116 there were 500 slots, in this vape at 140 there were 400 in the afternoon

[shell pawn]

Give it a bit.

[near halo]

k

thx

[shell pawn]

I can confirm that it isnt a lie.

Admins have no control over the slots

[icy oasis]

then why didn't the number of slots increase to 500 during this day?

[hidden bluff]

Im lonely

Might aswell just end it all

[near halo]

lolö

[patent radish]

76561199245941420

[hidden bluff]

Can i get unbanned

[patent radish]

@shell pawn

[shell pawn]

Have you appealed

[near halo]

no

💀

[icy oasis]

it is impossible to enter because of VIPs

[shell pawn]

If you believe you were wrongfully banned please make an appeal https://bans.rustoria.co/

[shell pawn]

You can always buy VIP

[near halo]

tru

[icy oasis]

to skip the queue for 3 days?

so good

[shell pawn]

Yes.

🙂

[icy oasis]

servers have been made dynamic so that people buy vip

everyone knows that rustoria can withstand 600 people on the server

[hidden bluff]

Can i get unbanned

[shell pawn]

Sorry the inconvenience. There isn't much we can do from our side.

[hidden bluff]

Please

Im sorry

[shell pawn]

Have you made an appeal?

[hidden bluff]

Im making one right now

[shell pawn]

Great!

[hidden bluff]

Can you not see?

[shell pawn]

oh

[hidden bluff]

I didnt do anything i think

It mustve been a mistake

I think you got the wrong guy

[icy oasis]

let's say I've been waiting for 90 of the queue for 5 hours already

[hidden bluff]

take it to general fat fuck

[mellow cliff]

[shell pawn]

Please head over to #general

[hidden bluff]

fat fuck

[shell pawn]

What do you need help with?

[hidden bluff]

I got kicked

[shell pawn]

For?

[hidden bluff]

and i promise you that im not hacking

[icy oasis]

due to the fact that separate slots are made for VIPs, players cannot enter the server when someone leaves

[hidden bluff]

Fly hack violation

[shell pawn]

Please head over to #general

[hidden bluff]

i promise im not fly hacking it was a jump off of cargo ship

Im being deadass right now

[shell pawn]

💀

[mellow cliff]

rejoin...

[shell pawn]

You are not banned...

[mellow cliff]

💀

[hidden bluff]

Ill send my steam id

[shell pawn]

Youre not banned

[hidden bluff]

Yes i am

[mellow cliff]

[shell pawn]

No you are not rejoin

[hidden bluff]

Dont fucking tell me what to do ill talk to your senior admin

get you fired real fast

[shell pawn]

Please head over to #general

[hidden bluff]

Shut the fuck up

[mellow cliff]

pipe

[near halo]

Karen moment

[hidden bluff]

I want to talk to an admin FALSE BANNING ME AND MAKING ME WAIT A QUEUE?????

[near halo]

Karen moment

[mellow cliff]

enjoy the que

[tardy basin]

A1 steak sauce it blantly running around with speed hacks killing people with a p2

[near halo]

Karen moment

[shell pawn]

Please do not call out cheaters in chat. Make a report in-game by using the /ticket command.

[ionic mortar]

!appeal @zinc arch

[marble mantle]

Hey, @zinc arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

Please head over to #general this will be the final time i tell you.

[mellow cliff]

💀

[near halo]

@shell pawn

[shell pawn]

Yes?

[near halo]

???
trying to link discord

througfh website link

[shell pawn]

Your discord seems to already be linked...

it says youre verified

[near halo]

how do i unlink it

cause it might be on the wrong acc

i have 2

[shrewd current]

bro there has to be something y’all can do to get me out of this q i’ve been stuck on “your next” for an hour

[oak canopy]

Wilder you can't use a gbed account to play btw, I have to buy another

[shell pawn]

https://rustoria.co/link/requests

[near halo]

thanks

[shell pawn]

Are you eac banned from rust?

[oak canopy]

yea

[shell pawn]

And you say you arent able to join any server?

[oak canopy]

yea...

[shell pawn]

Even other servers that arent Rustoria?

[oak canopy]

that's how it works

[shell pawn]

Well it seems that you cant play.. sorry

[tiny topaz]

how do i see when my appeal has been seen??

[shell pawn]

You should be able to check the same website you appealed at OR you can verify your discord and get a DM once it has been answered

[near halo]

it says i have no discord acc linked when i try to unlink it just says my twitch as the only option
cause i havent linked my discord to that steam acc yet

[tiny topaz]

bru can u just unban me pls

[oak canopy]

https://cdn.discordapp.com/attachments/837212049007837241/1014860477089730560/unknown.png

[shell pawn]

I do not have the power to do that.

[oak canopy]

Don't have pic perms but look at that

[shell pawn]

Yeah i do not know how to resolve your situation.

[near halo]

it says i have no discord acc linked when i try to unlink it just says my twitch as the only option
cause i havent linked my discord to that steam acc yet

[shell pawn]

If its not letting you have access to other servers than there isnt much that i can do

[oak canopy]

what...

I don't think you understand

that's fine can I just speak to another mod/admin?

[shell pawn]

It doesnt let you link?

[near halo]

no

[shell pawn]

There isnt much i can do if you arent able to join our servers..

That would have to be an admin

[near halo]

doesnt let me link to this discord bc its linked to a acc that i dont have access to and i cant unlink cause i dont have it linked to my current acc

is there any way i can unlink my acc w out having access to the acc linked to it?

[oak canopy]

alright how can I speak to an admin

[shell pawn]

Give me a sec

[shell pawn]

can you send me your steam id

[shell pawn]

Send me your steam ID

[near halo]

ok

[oak canopy]

There's no point, you realise I'm gamebanned from rust right

it's been 180 days, so I'm gonna play on another account

As the rules state this should be fine no?

[near halo]

this one????

[shell pawn]

Yes can you copy and paste it here

[near halo]

76561199383968384

[hybrid sapphire]

hello is there any adm I have a problem with the vip

[shell pawn]

I let an admin know.

[near halo]

thx

[shell pawn]

What seems to be the problem?

[oak canopy]

@shell pawn can I speak to an admin?

[shell pawn]

An admin will get to you when they come around

[near halo]

approx how long would it take till my alt steam is disconected from this discord acc?

[oak canopy]

just a question, do you understand how gamebans work?

[shell pawn]

All i know about game bans is what its in our rule book

[shell pawn]

I do not know

[near halo]

k

[hybrid sapphire]

it turns out that yesterday you paid the vip you can enter with the vip you buy, and today you cannot access with the vip 76561198069650895

us long

[shell pawn]

Go ahead and make a ticket over at #payment-support !

[oak canopy]

alright that makes sense then

[shadow jay]

There is a bug right now were people can get endless of scrap...

[near halo]

there is nothing that the appeal was written, they checked it for 1-3 days, and I wrote the appeal on September 1, and I already have 3

[hybrid sapphire]

If I have already made the ticket and nothing, nobody answers

[ionic mortar]

admins that can answer payment support are very busy they will answer as soon as possible.

[shadow jay]

Are Admins aware of the scrap dupe going on atm?

[shell pawn]

It could take a bit, its not instant

[calm spire]

Who do i contact regarding cheaters?

[shell pawn]

You can make a ticket in-game by doing /ticket in chat

[late pilot]

damn im curious why i got in game muted lol, wasnt even on when i did

[shell pawn]

If you believe you were wrongfully muted you can appeal it at our website https://bans.rustoria.co/

[late pilot]

damn 1-3 days

[rotund dirge]

how bout you open up US medium queue times

[marble mantle]

Hey, @rotund dirge

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[paper pine]

how long do we have to wait for auth?

[shell pawn]

I would wait 10-15 mins

[paper pine]

ok thanks

[shell pawn]

The admin said you should be able to link your discord just fine

[paper pine]

so i got authed for steam but not discord or boost

what should i do?

[shell pawn]

Verify your steam account 🙂

[marble mantle]

Hey, @paper pine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[paper pine]

and what about youtube?

[shell pawn]

Don't worry about youtube. It doens't work.

[hexed anvil]

where do i go to report a cheater?

[marble mantle]

Hey, @hexed anvil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle valley]

!appeal

[marble mantle]

Hey, @subtle valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[unkempt jewel]

https://medal.tv/games/rust/clips/zja4HwBvtbgAf/d1337mYR3lTe?invite=cr-MSxpVTYsMzExNDUwMTAs

[marble mantle]

Hey, @unkempt jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallen widget]

!appeal

[marble mantle]

Hey, @fallen widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

ive made a appeal apt 4 days ago how do i know if

im unbanned or not

[shell pawn]

Check the website you appealed at

Or

you can verify your discord and you should get a DM

[near halo]

it says m

how you do it

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

!verify

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

it dosent say that its un

underreveiw

it says make appeal like a new one

[shell pawn]

Are you sure you appeal?

You always make a new one i guess.

[near halo]

im unbbaned

[ionic mortar]

!appeal @topaz widget

[marble mantle]

Hey, @topaz widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[brisk perch]

Yoo how i get banned for playing with a hacker? but my entire sqaud is dog shit

[shell pawn]

Please go ahead an appeal at our website https://bans.rustoria.co/

[brisk perch]

i already did thank you i was just curious if they is a glitch

or trigger happy admin

[lament valve]

It will not verify me on the website even though I joined the server and boosted

[rare falcon]

cheater goofy gilbert

[marble mantle]

Hey, @rare falcon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[barren mirage]

!appeal

[marble mantle]

Hey, @barren mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ionic mortar]

!ticket

[marble mantle]

Hey, @ionic mortar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[barren mirage]

guys

is a 10m ban 10 minutes or months

[grand moth]

Only 10 minutes. If it's been over 10 minutes and you're having trouble connecting still can you please send me your SteamID

[prisma ruin]

I need help asap please!

[indigo sequoia]

!appeal

[marble mantle]

Hey, @indigo sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[languid bison]

why us main underwater refresh so slow

has something change at this wipe

669POP online ,but slow refresh

[minor sonnet]

am i able too transfer my vip too a different server?

[minor relic]

where do i report players

[tough minnow]

<@&393554009799000064>

banned again wtf

[acoustic spoke]

we got raided while we were false banned nj

[tough minnow]

@grand moth

says join back in 7 days for me

[grand moth]

Just give it a second

and try again

[tough minnow]

all good

we got raided btw lmao

kids that f7ed us knew we got banned earlier and reported us so they raided us

both guys got banned got raided i cant with this bullshit

first time fair enough but banned again cos someone f7ed so they can come raid

[neat shale]

someone on the 10x cycling team members

[pure vector]

!ticket

[marble mantle]

Hey, @neat shale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lofty copper]

someone on the 10x cycling team members clan name ww

[light grotto]

Hey could anyone help me out- I have an active VIP subscription but im still waiting in que. and I double checked im connected to the correct server. My VIP was active earlier today in game but now its not. On my Rustoria account I can clearly see it active and the money out of my bank account. I am having an issue creating a ticket

please assist =/

[pure vector]

Please respond to my dm 🙂

[light grotto]

@pure vector Thank you so much- I am so sorry im so clueless I just wanna play XD

[lusty dock]

who is the admin going around on the hardcore server skinning boxes?

i dont have that skin, and i crafted that box yesterday. i logged off earlier, came back, now its skinned with something i dont even own

such a weird thing to do to abuse admin powers

[near halo]

bruh

[willow magnet]

bro, enjoy it. thats not smth to make a complaint about, but be happy he used 5 sec of his day to try and make urs better.

[raven mist]

Admins are not going around skinning stuff lol, not sure why we would spend time doing stuff that like

[near halo]

i need help

[lusty dock]

how do you explain my box, placed day 1, being skinned

[raven mist]

Whatsup @near halo

[near halo]

i cant get unbanned

[lusty dock]

id bet 3 months of VIP that if you were to check who skinned this box, it was an admin

[raven mist]

No clue man, but i can ensure you. We are not spending our time going around skinning stuff randomly

[near halo]

i did everything too

[lusty dock]

you're speaking for everyone else

when its incredibly obvious someone ghosted into my base to reskin the box

[near halo]

bruh its just a skin

[willow magnet]

its a fucking skin bro LMFAO

[raven mist]

I know that we're not doing stuff like that

[lusty dock]

i could care less if someone came in and placed a single seed, its fucking weird

[raven mist]

@near halo did u make an appeal?

[near halo]

yea

its been like one week

can you join call?

[raven mist]

Believe what you want to believe. I can ensure you that we"re not spending our time to skin stuff

[raven mist]

I cannot im afraid, whats your steamid

[lusty dock]

are you the head admin and capable of checking logs? or are you just talking out of your ass because you refuse to believe you have a weirdo that skins peoples boxes

[prisma ruin]

@raven mist I beg for your help

I've dmed you!

[willow magnet]

bro, im laughing so goddamn hard

[near halo]

frs

[light grotto]

@raven mist Can you PLEASE look at my VIP ticket

When you get a second it would mean alot to me

a lot*

[raven mist]

Oh god, rustoria wont be doing such stuff since we have high standards, especially on a official server where we dont interfere within gameplay at all. Like i said, believe what you want to believe. But i"m like i said, 100% sure

[lusty dock]

ive had to report admins because i thought they were fly hackers, but they forgot to go invis when they were spectating people, yet you find it so hard to believe that someone would be skinning boxes?

[light grotto]

Vip-7978 @raven mist

[raven mist]

You will have to wait for the the correct ppl to look into that im afraid

[lusty dock]

im not FUCKIN crazy man

a mother fucker came into my base and did that

[prisma ruin]

@raven mist Please help brother!

[raven mist]

Please post your steamid64

[raven mist]

Ill check, one min

[light grotto]

@raven mist Is there anyway you could poke around and see if someone could assist me with that issue tonight? Its kind of why I buy VIP a few days early =/

I appreciate it man/lady lol

[near halo]

76561199235505634

[willow magnet]

i forgot, what benefits does vip have?

[light grotto]

Its just que skip but its the only reason I want it

@raven mist Sorry for tagging you're just listed in that ticket group! Sorry to bother you XD

[raven mist]

I'm afraid you'll have to wait. Only a few people can help you with vip stuff

[prisma ruin]

@raven mist dmd all details! Thank you!

[raven mist]

You'll have to wait untill your ban appeal has been replied to

[raven mist]

Checking in a few mins

[near halo]

yo

@raven mist

can i call u and show u these clips i have a guy who is blatently cheating

[near halo]

they did but it was denied idk why

@raven mist

plzzzzzzzzz this guy is blatently cheating

[prisma ruin]

YOOO THERE IS NO WAY I'VE BEEN TALKING TO ADMINS FOR 4 HOURS FOR NOTHING PLEASE ANY ADMINS ON THIS SERVER? JESUS BRO

[umbral garden]

on rustoria us main smoil wont respawn mili crates

[pure vector]

How long has it been?

[prisma ruin]

HOW IS THERE NO ADMINS????

BRO HOLY SHIT

<@&274971100184576010>

[grizzled scarab]

I got a vpn ban do I need appeal a ticket?

[prisma ruin]

<@&274971100184576010>

<@&274971100184576010>

@dark radish

@toxic shard

@raw lily

@stiff widget

@hushed finch

@dark radish

@dark radish

@dark radish

@dark radish

@dark radish

@dark radish

[grand moth]

@prisma ruin As I said in DM's you will need to contact the Twitter account and speak with them there.

There no need to ping all the admins

[near halo]

waiting in support I just need to ask you a few things

tysm if you can make time

[prisma ruin]

I did years ago. Its been 5 hours already with this

There is no way no one can do a single thing

[exotic token]

https://steamcommunity.com/profiles/76561199023856463/ I need the white list lifted vpn ban !

[prisma ruin]

This is actually embarrassing

[exotic token]

How do i find an administrator ?

vpn ban

[prisma ruin]

They dont have any

[raven mist]

Hi there, whats your steamid?

[exotic token]

https://steamcommunity.com/profiles/76561199023856463/ @raven mist

Can you help me lift the ban ? @raven mist

[raven mist]

Should be good now

[exotic token]

ok have a rest ! @raven mist

[west scarab]

cry ab it

grown ass man sat there begging another man lmfao

[exotic token]

@raven mist TIP:i was banned for one day

Can you help me lift the ban !!!@raven mist

[raven mist]

you are already unbanned sir

[tribal forum]

my friend is banned idk why he got banned a while ago and he cant appeal bc he did while he was still banned im pretty sure he play with a cheater on 1 of the 5x servers

[exotic token]

ok

[raven mist]

Your friend will have to wait for his appeal to be reviewed

[tribal forum]

his appeal got rejected

but it was months ago

[fossil igloo]

feel free to dm me his id

[tribal forum]

profile or steam64

[fossil igloo]

either

[noble vigil]

my ticket havent answer =S

[raven mist]

ingame ticket or vip?

[frank jolt]

can i do a appeal?

[marble mantle]

Hey, @frank jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lapis tapir]

Can anyone help me with something

[hexed nimbus]

Hi there what can I do for you ?

[granite shadow]

w admin bans someone for association when he wasnt even playing with me while im evading

w w w w

[sly kernel]

thats cool exho

[granite shadow]

cheers hearn

keen for some dayz or what

[sly kernel]

shouldnt be banned but its whatever

uh maybe if i can be bothered

[granite shadow]

ong

free me up

[fossil igloo]

I feel like if we ban someone for playing with you, and you come in here complaining that its a false ban and you werent playing together, you most likely were and we got the right people

[wild vigil]

Hello

[hexed nimbus]

[small badge]

hello

[wild vigil]

This guy kickbanned on server

by playing with hacker

but he never played on this server

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[hexed nimbus]

using a vpn or gforcenow ?

[wild vigil]

No

[hexed nimbus]

then do as above and make a appeal

[wild vigil]

Okey

Ty

[granite shadow]

the person was in my team for the first 2 hours of force. He was under the impression that i was unbanned. I told him that i wasn't he left and played with a new group for more than 12 hours and then they banned him 😂

told the admin he can go and check if hes not playing with me annoying and the admin just egod

W admin

[fossil igloo]

So he did play with you

Thanks

[granite shadow]

for an hour, then i told him i was evading. He left and played with a new group for more than 12 hours

???

and he was given a 3 month ban for that

[fossil igloo]

If you wanna get all your buddies banned before you stop evading feel free to do so

[granite shadow]

😂 your admins suck at catching evaders

took a whole year to get caught when i was using the name "exho" and making yt videos on ur server

9 months to be exact

[fossil igloo]

We seem to be doing just fine considering you are in here every other day at this point, anyway, you are not welcome on our servers. Good luck.

[granite shadow]

You are a random zzzz

4 mutuals

[sly kernel]

huge L for exho

[fossil igloo]

If he was ban evading for 9 month he could have just appealed after 3 months and not even get banned in the first place lol

[near halo]

stay banned off toria random 🍆

@fossil igloo

what do you agree on sulfer or medal

[pastel ibex]

Admins can you make 400 slots on Eu Log?? too much on queque

[runic marlin]

!slots

[marble mantle]

Hey, @pastel ibex

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[noble vigil]

in game ticket

[small flicker]

Hey so I need an answer to something do hardcore servers bp weekly or monthly bc the server description says monthly but in the discord it say’s weekly

[runic marlin]

Weekly

[small flicker]

Ok cool can you get an admin to change the server description would be awesome

[runic marlin]

I’ll have a look at it 🙂

[frosty saddle]

yo i cant faind my trasure its broken

yo i cant faind my trasure its broken

[signal robin]

why i have time out?
small e

eu

[gusty meteor]

i think it chrashed

[frosty saddle]

yo rusttoria sucks its so bad they made me quit rust

you guys never help pepole

fuking pussys

iv fuking dm you for so long come on fucking bad serveer

am gonna sue your ass

just wait

[runic marlin]

What do you mean bazzi? What's happened

[steady latch]

I didn't want to continue, the money was withdrawn automatically, what should I do? <@&274971100184576010>

[runic marlin]

Hey there, please make a ticket in #payment-support

[frosty saddle]

yo rusttoria sucks its so bad they made me quit rust
[12:17 PM]
you guys never help pepole
[12:17 PM]
fuking pussys
[12:18 PM]
iv fuking dm you for so long come on fucking bad serveer
[12:18 PM]
am gonna sue your ass
[12:18 PM]
just wait

[raven mist]

#announcements @near halo

[steady latch]

Is it possible to return the keys if they were removed without your knowledge?

[runic marlin]

This should be fixed after next server restart 🙂

[small flicker]

Cool thanks

[bright beacon]

hello, commands doesnt show up in chat on eu10x, i need help

[runic marlin]

Does /commands not work?

[runic marlin]

What keys? door key?

[bright beacon]

only /s works, nothing else

[runic marlin]

Alright I'll have a look for you, thanks for letting me know 🙂

[valid pollen]

whats happened to eu small?

[runic marlin]

#announcements

[valid pollen]

thx

[dawn jetty]

Heyo, what are the rules for removing a member of a clan on the trio us 5x server. Are you able to play with a completely new person once that one is removed?

[runic marlin]

Yes but you are not allowed to invite the player you kicked again.

[dawn jetty]

Oh, why would we have been auto banned then once the new person auth on tc? Maybe forgot to deauth all the tcs or?

[raven mist]

If you invite someone new you.need to be 100% sure you remove anything from that other player

[dawn jetty]

Ah, thought I had. Only way to go about being unbanned is through the website? How long does that process take?

[raven mist]

Im afraid so yes, depends. Can take up to 3 days, but it'll be quicket

Quicker*

[dawn jetty]

Ah darn. Thanks!

[hybrid sapphire]

some adm, I have 1 problem with the vip and I've been trying to get them to answer me for 1 day!

[raven mist]

Im sorry to hear that@hybrid sapphire only a few ppl can help you with these tickets. They'll get to you asap

[runic marlin]

Could you try doing this in F1?

[marble mantle]

Hey, @bright beacon

To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4

[runic marlin]

See if rustoria is muted

[drifting void]

go fix rustoria eu small server its down for over 30minutes now

[steady latch]

a refund is possible if they were withdrawn automatically without my knowledge?

[bright beacon]

ty ❤️

[raven mist]

Please make a #payment-support ticket @steady latch

[runic marlin]

Glad it worked 😄

[raven mist]

#announcements for further updates

[median echo]

need a chat mod plz!

[runic marlin]

What's up

?

[median echo]

chat mod ABUSE

[runic marlin]

I'll have our staff manager contact you.

[feral fox]

How many people is the team limit

@runic marlin

[runic marlin]

Depends on what server you are on. On our vanilla servers there are no group limits only UI limit. As for our modded servers, please do /rules in-game and see what group limit there is for the server you're playing on.

[valid tide]

Can you open slots on Eu long? We've been waiting for 4 hours but the queue has dropped from 90 to 70. Please no longer exclude regular players to be able to sell VIPs. We tried yesterday, but the queue does not progress and we cannot enter the server

[grim forum]

почему меня не пускает на сервер по причине haking при том что я не использую читы ?

why am I not allowed on the server because of hacking , despite the fact that I do not use cheats ?

[zealous kettle]

!slots

[marble mantle]

Hey, @valid tide

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[brisk warren]

Проверьте пожалуйста на читы https://steamcommunity.com/profiles/76561198208198953/

Please check for cheats https://steamcommunity.com/profiles/76561198208198953/

/ticket

[marble mantle]

Hey, @brisk warren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marsh finch]

!appeal

[marble mantle]

Hey, @marsh finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[worldly meadow]

When is Eu small going to be up

[near halo]

cheaters on eu medium

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i made ticket in game

[upper cargo]

When will eu small be online again

<@&274971100184576010>

[tired raft]

Where is the slot expansion on rustoria eu long? Queue of 100 people to forget the server. Need to expand the slots.

<@&274971100184576010> <@&415898423460626432>

[fossil igloo]

#announcements

[tired raft]

<@&393554009799000064>

[fossil igloo]

No more slot expansion

[upper cargo]

👍🏻

[tired raft]

Now 400 slots and a maximum of 750.

@fossil igloo

Why can't you expand the slots, do you have to wait at least 3 hours to enter?

[fossil igloo]

Because we are at max capacity for long 🙂

[tired raft]

Expand at least 50 slots please.

[runic oxide]

Hi, I'm having a problem with connecting to your servers. Reason: "EAC: Authentication timed out (1/2)". This happened after a global wipe on the Rustoria.co EU long server.

[runic marlin]

Please try this

What usually fixes it for me is verifying game files.

[runic oxide]

Ok, thanks

[tired raft]

Expand at least 50 slots please. @fossil igloo

[marble mantle]

Hey, @tired raft

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[valid pollen]

are the servers hosted in a house or something how does it work if eu small is a hardware issue

?

XD

[raven mist]

Hosts?datacenters?

[valid pollen]

ahhhhh

[raven mist]

Where do you think servers are hosted 😁

[valid pollen]

not sure ive never done anything like that so i was clueless 🙂

XD

[raven mist]

Fair enough haha

[dark parcel]

Hello, i was wondering wy EU small is down, anybody knows?

[raven mist]

#announcements @dark parcel

[dark parcel]

Thank you very much

[raven mist]

No problem sir

[near halo]

How can I buy VIP status for 1 week?

[pure vector]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[pure vector]

@near halo its only possible on a few servers tho, not all of them have it

[near halo]

So there is no VIP pass for 1 week at Rustoria Eu Long?

Ты еблан?

у меня нет прайма

[shell pawn]

As players VIP expires, it becomes available on the website.

[near halo]

не, я в кс не гоняю

Сука я заебался, я живу в ебаном Херсоне, у меня инет крашит каждый день

если вылетел с сервера

все пизда ховайся

[pure vector]

No

[near halo]

ебать норм

Я ебал ээту расторию

какого хуя на еу лонге не расштряют слоты?

[marble mantle]

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[near halo]

хз

я не нуб, не играю на комбате

))

[toxic storm]

what is bann time for stream snipping

[shell pawn]

You get banned for stream sniping depending how hard the impact is and if the streamer reaches out. I do not know how long the ban would be but I am sure it's not a perm ban.

[toxic storm]

ok i go find that out

[shell pawn]

[toxic shard]

is your case it's premeditated, you know it's bad, therefore this will be taken into consideration too

[toxic storm]

ok ok sorry man

[violet lake]

is there a glitch to place and repair during raidblock?

[shell pawn]

I do not know. I've never heard of one.

[violet lake]

well we just had a dude doing it so either he glitchin or cheatin

I told em to send in the clips of it

[shell pawn]

If you believe he is cheating please make a ticket in-game via the /ticket command !

[violet lake]

I did

its been an hour then a fuckin crack addict grubbed us

unsure if he was cheating or not but had sus lag switch seeming moments that the dudes I was with are gonna report

[toxic storm]

but what about streamer is at oil but i build near oil the whole wipe and i want to counter and i kill him at what point you say that was stream snipping and when not ?

[shell pawn]

Well, you clearly know he is at oil right?

[ember sorrel]

getting this everytime i try and join. only on rustoria servers

[ionic mortar]

try erasing the map from your files, and re connect.

[ember sorrel]

wdym?

[atomic vine]

!mapfile

[marble mantle]

Hey, @ember sorrel

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[atomic vine]

that's what u do

if you're having trouble doing it, feel free to join https://discord.com/channels/274965952116817920/368790610783764480 and ask for a staff member to help you while you share your screen

[ember sorrel]

have managed to delete the map. will try reconnect and try again.

thx for help sexys

[atomic vine]

good luck friend

[next hill]

i was timed out and cant re connect i have tried everything

[shell pawn]

Is there a reason?

[next hill]

no

[shell pawn]

It just times you out?

[next hill]

yes and now i can not reconnect and when i reconnect it says cinnecten atempt failed

[shell pawn]

If that's the case please head over to #network-support-old and make a ticket.

[shell pawn]

Wait

what server are you trying to join

[next hill]

hardcore eu

was playing for 3 hours juat fine

[shell pawn]

Ah okay then proceed with #network-support-old

[river patrol]

i cant seem to find rustoria eu small

in the server list

[shell pawn]

#oldserverinfo

Try logging in via IP

[hollow swallow]

yo when will the scientists be fixed on us long?

[shell pawn]

I do not know. Maybe after a server restart.

[lyric narwhal]

can i report someone for using night filters to your admins ?

[shell pawn]

What makes you think theyre using them.

[river patrol]

tried that and in console it says disconnected - returning to main menu

[lyric narwhal]

hitting 4/4 crossy shots inside a building during pitch black night ?

[shell pawn]

Also night filters is up to face punch/EAC. Admins wont be able to do anything about it.

[shell pawn]

Night vision goggles exist

[lyric narwhal]

he is hazi

[shell pawn]

Well admins will not be able to do anything if he is actually using them

[lyric narwhal]

bruh never seen anyone get ban for them

[shell pawn]

If the problem continues please make a ticket over at #network-support-old

[hollow swallow]

are the scientists brokem on us mediujm to?

[shell pawn]

I do not know. If they are, they will probably be fixed on restart.

[rain dove]

Is US main down?

[shell pawn]

No, it restarted

Should be up in a bit.

[rain dove]

ah alright

[sweet whale]

<@&274971100184576010> I use VPN to play games, not to play games with hackers 76561198350561646

[shell pawn]

Where are you from?

[sweet whale]

china

[hybrid sapphire]

I made a mistake and took the vip from eu long, is there a possibility of changing it to us long?

[marble mantle]

您好, @sweet whale

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[shell pawn]

Yes of course! Make a ticket over at #payment-support

[lilac nova]

You are good to connect now

[sweet whale]

thanks

[hybrid sapphire]

yes but they don't answer me I've been waiting 13 hours

[shell pawn]

There are only a few admins that are able to check those kinds of tickets. It could take a bit for it to be reviewed

[red widget]

hello can you help me pls ?

[shell pawn]

Hey, what do you need help with?

[red widget]

YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
6 days have already passed

[shell pawn]

On average it takes 1-3 days. Your appeal should be answered under 7 days if im correct.

[red widget]

I can’t upload a screen here, it’s written from 1-3

[red widget]

Can you call the administrator to help please?

[shell pawn]

An admin will get to your appeal as soon as they can.

[red widget]

76561199199419557 Did you pass on the information?

[red widget]

If so, thank you very much, I really want to play xd

[median spindle]

hey i got banned from chat?

[marble mantle]

Hey, @median spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

Appeal your mute over at our website 🙂

[red widget]

You did not transfer to the administrator?

[shell pawn]

If the admins haven't checked your appeal that means that they are very busy.

[red widget]

😭

no

net

[jovial gull]

why im getting every 30min kickd out

[tough minnow]

how can i make a complaint

[shell pawn]

About?

[near halo]

the fact our team keeps getting fucked with

[surreal marten]

how long are association bans

[thick hearth]

About 180 days

[surreal marten]

didint ask

[thick hearth]

and I didn’t even know

[ionic mortar]

!appeal @lime thistle

[marble mantle]

Hey, @lime thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal marten]

FREE MY MAN KEZZA

INNOCENT UNTIL PROVEN GUILTY

FRICK THE SYSTEM

[pure vector]

First time usually 7 days

[tough minnow]

@shell pawn #]

we got banned and it got resolved and then we got false banned again

and both times we got banned we got raided

[shell pawn]

Have you appealed your recent ban?

[tough minnow]

yh

we are unbanned dw

[shell pawn]

Ah okay

[tough minnow]

its the fact we got banned we got unbanned

and then banned again 7 hours later for it to be another mistake

first time was cos some lfg monkey in our team started hard cheating and then we got banned before we could kick him

and then second time idk tbh

[shell pawn]

Well it seems like the first time you got banned wasn't a false ban.

You we banned for playing with a hacker

was there a reason for your 2nd ban?

[tough minnow]

yh but we proved that we didnt know him

[shell pawn]

Then you got unbanned correct?

[tough minnow]

yes

and then we got banned 8 hours later went to support vc and they said it was a mistake

[shell pawn]

And you were unbanned again?

[tough minnow]

yh

[shell pawn]

So whats the problem?

[tough minnow]

bcs it was a mistake or something

we got raided second time when we were banned by mistake

like its just annoying

first time fair enough cos yh association

im happy we are unbanned and grateful

[shell pawn]

I understand and I am sorry for the inconvenience. False bans tend to happen sometimes and our team tries their best to get rid of the ban as fast as possible. Seeing as your problem has been resolved there isn't much that you can do.

[tough minnow]

yh its all good

[unreal ravine]

EU 2x server down ?

[shell pawn]

Seems like it. The team is working on it.

[unreal ravine]

ok

[pulsar spruce]

will the server roll back?

[autumn tide]

admin eu long i need help?

[shell pawn]

With what?

[shell pawn]

Most likely.

[autumn tide]

with the autoclicker abuser

at fertilizer shop

[shell pawn]

Please f7 report them. Admins are not able to do anything.

[autumn tide]

hes been there for 12 hours

[languid bison]

Dears,
VPN ban approval.
cloud you pls help my VPN bans approval ,hacker guys use the same VPN address as me.so i am been baned ,pls check.
Many Thanks
76561198363023836

[tacit root]

hi, make a ticket in #network-support-old

[shell pawn]

Are you banned?

[pulsar spruce]

says disconnected: hacking

[marble mantle]

Hey, @pulsar spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[languid bison]

baned

[languid bison]

Thanks,have done

[shell pawn]

Then please appeal at our website https://bans.rustoria.co/

[languid bison]

[tacit root]

u need to make an appeal first

[languid bison]

i have made ticket

[tacit root]

yes but, u got banned so first u need to make an appeal here https://bans.rustoria.co/

and then u can make a ticket for ur vpn issue

[languid bison]

Ok,Thanks

[white crystal]

guys

i have a serious problem

[tribal wind]

GOT MUTED

FOR SAYING 2 THINGS

g25 cloth shop and teas

[white crystal]

me and bap just got targeted by the teams below us for showing our support to the server my selling our fresh made teas and cloth so i need a unmute and an apology

[tribal wind]

^

[valid pollen]

my teir 3 isnt placing in core can an admin come and try and place it because it says not enoph space but its blue and i think it might be something to do with the server

and there is no other space to put it

[tribal wind]

💀

[valid pollen]

its a 1st world problem bro :/

[white crystal]

i expect quick help as i am a loyal rustoria supporter

[tribal wind]

💯

[white crystal]

where are all the dc mods, its not looking good in the support channel

[valid tide]

guys i can farm 1 box sulfur for VIP xd im seriously

[white crystal]

Silent back for chat mod ?

[tribal wind]

ill bag you

[tacit root]

it looks like u spammed the chat

[white crystal]

how is that then

[tribal wind]

nope

[valid pollen]

???

[white crystal]

you know false accusation is a crime right

[tribal wind]

g25 cloth shop and teas all i said

[white crystal]

as u check my logs now for spamming you can see it was not a spam

as its a free channel to speak it i was allowed to promote my online bussiness

[tacit root]

yes but many times, at least bap spammed 3 times in this ss

[tribal wind]

2 times

[white crystal]

im not bap as you see

im silent

[tacit root]

i was not there so i didnt read everything

[white crystal]

so check my logs and i want an unmute 🙂

[tacit root]

i know jajajajajaja

[tribal wind]

unmute

@tacit root drag us

[white crystal]

tez mate i really dont wanna speak with ryan but your giving me no choice

look into my case 🙂

[tacit root]

im not in my pc right now

[tribal wind]

ok getting raided then

[white crystal]

45 chat mods only tez here ?

[tribal wind]

gl

[white crystal]

tez needs a raise