#support
1 messages · Page 27 of 1
what do you need help with?
Hi there, Do you have the correct server or steamid? You are not banned from our servers, nor have you connected in 3 months.
and we got banned cause another of our teammate loged in
in the sv x5 solo/duo/trio
we are 3 only
I haven’t tried to log into Rustoria in a long time cause I remember I was associate banned and don’t remember ever logging in to appeal it I will try to log in now and see
can you help us?
I am playing on Rustafied Main server I last logged in yesterday
hey, we are Rustoria and not Rustafied, I'd suggest you try to get in contact with them about your ban. We are not associated with them thus we cannot help you.
!appeal
Hey, @fresh juniper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
try to explain the situation to the best of your ability in your appeal
ok, but how much time is gonna take
1-3 days i think
cause we have loot outside
usually 1-3 buisnes days
But I am certain it was the Rustoria server was the only one I couldn’t connect to should I try and connect now ?
@fresh juniper are you playing on the trio server?
yes try it
yes
the thing is
we didnt now
that we cant have 4 in the tc
well, in total you had 4 members. next time try to avoid it
because another guy
the rules of the server clearly state that you can only be 3 people in total
is in the base
yes but we didnt know that a friend, add another ramdom
to the tc
@fresh juniper i do not hold any power to look at your case and take the appropriate actions. the best thing you can do right now is appeal your ban over at https://bans.rustoria.co/ and make sure to describe the situation to the best of your ability
ok thanks
It now just says “hacking”
in that case you've been banned for "hacking"on our servers, these bans are usually perm
I haven’t play on Rustoria since 2020 and I never used hacks
Isnt cloudxyz a hack menu? xd
@near halo could you send a screenshot of when you get this message?
What do this means ? @brittle mango
xD
@near halo previously you have provided us with the wrong steam ID: 76561198180859779
the steam ID of the account you sent before is : 76561197985008421
this is probably the reason why we havn't been able to figure this out
let me try again now i am on PC i was using phone before
I have been playing on Rustafied servers for past few months and someone in my team want to try Rustoria now so i am trying appeal
if this is your account you've been banned from our servers for hacking, feel free to appeal the ban over at https://bans.rustoria.co/
? but this is impossible ? i didnt use any hacks the last time i log in to rustoria me and our group get ban for hacker association
can you join #368790610783764480
Rustoria US Medium Crashed
it's booting
TY
Help does not let me on Rustoria Us Main, they accuse me of cheating. I have not used cheats and bugs and will not use them. popogite solve the problem
Have you been banned?
Yes
!appealru
Привет, @vagrant night
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Link your accounts to get special rewards in-game.
BRO WHAT I GOT BANNED FOR PLAYING WITH A HACKER
someone tell me who on my team was cheating
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
What’s up?
i am new on the server x3 EU and i didnt know because the remover tool i need to remove a wall please
i was playing before on the x5 and there wasnt any problems
sorry for that
as far as i know, you can only remove entities that you've placed
^
yes but on the x3 server they say its to near on box because on the other server x5 there wasnt any problmes like that
Yeah that's a thing on 3x, it can't be too close to a box. Unfortunately there is nothing we can do to help you I'm afraid.
okay thank you
Is there an admin that can DM me? I have a quick question. (if this isnt the right spot for this, let me know where to go)
@timber bridge I hope you don’t mind, I did unfortunately change steam accounts and am back in the server…
Why admit to ban evading
“Force wipe is soon, I don’t care anyway”
Don’t
I meant why ban evade
But I’m back😃
Why not
At least try to follow the rules this time
I will
🌛🌛


Is that THE jamiejos ?!?
where do i create a ticket
!ticket
Hey, @tawdry cairn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @tawdry cairn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @tawdry cairn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
how do i appeal in the discord
because ik no ones gonna get back to me for like a year
You appeal your ban through https://bans.rustoria.co/
It usually takes 1-3 business days.
thats crazy
they need to fix there group limit shit
im solo and was banned for exceeding the limit
i bagged my friend and was banned
I was on a team before then left
An admin will review your ban thoroughly, if you are innocent you will be unbanned.
yo how do yk if u have been banned
it says
if you were playing 5x no bp I think the server went down
i had like 3 boxes of aks
ohhh
lmaoo
im on the 5x lmao
did tha shi crash?
think so
Server seems to have crashed, yeah.
i thought i was abt to lose my loot in tunnels
What's up @pine marten ?
Have you made a ban appeal?
Ban appeals usually take 1-3 business days for a response but sometimes may take a bit longer as the admins are really busy.
how can i send an appeal
You haven't made one?
ok lol
i havebnt
Oh okay. Please go ahead and make one at https://bans.rustoria.co/
#looking-for-group Please 🙂
thanks
anyone got n ETA for the trios 5x to be back up?
^
<@&274971100184576010> 5x US trio down ❤️
No ETA atm but will be back up as soon as possible!
betttt
i made a appeal
can we make reports here
!ticket
Hey, @half shoal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
34456459
ticket ui broken
guess ill just log
cant stand hackers man watch server more close please
It's broken?
My teammate had code access and then the server crashed and now he cant use a single door, box, anything
We are on the Trio 5x
Question, does us medium have shortened night cycles?
all vanilla servers have the same day/night cycles
but he can re-enter the codes, right?
Yes but we dont have code because of AutoLock
Ok thank you for answering 🙂
It depends on What you bought
legend on 10x
I believe the cooldown of every kit is shown when u display the kit at the shop
Kit legend is once every wipe
Yeah 😄
cus its not showing on /kit, but if its once every wipe then thats cool
/s is no cd, use it freely.
another question, how do you get points for the shop? do you just get it for playing for certain period?
-of time
Yeah it gives you points while playing. Exactly how often it gives you point I don’t Really remember at the top of my head. You get more points the more social medias you have linked to the server
great great great
Hey, @livid tapir
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
^
My teammate had code access and then the server crashed and now he cant use a single door, box, anything
We are on the Trio 5x
could a admin or support help me in support chat
is there no admin on today ?
!appeal
Hey, @charred idol
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
i’m so mad my teammate was cheating and didn’t even tell me 💀 now i’m banned
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
where can i find the map for tomorrow on 2x vanilla??
When the server wipes. You can't see it beforehand
oh so i cant see it like rn?
Nope. Only official Long maps can be seen roughly 24h before wipe
okay
Why you chatmods so sus tho
unban me pls
y u cheatin tho?
!appeal
Hey, @fleet bison
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
how do i check the status of my vip
Hey there. If you login to the store at https://donate.rustoria.co/ and then click Account at the top right you should see a list of active subscriptions or kits 
thank you
You are NOT allowed on our Modded servers if your situation is one of the following:
- You have a gameban on another account within the last 180 days.
- You have an account that is banned on our servers and are playing on another account. So can i play or..
which quo prio should i get for thursday wipe tomorrow
the two options are confusing
You just quoted the rules without saying your situation so it's hard to respond on the "so can i play or..." question
oh mb i have 181 day ban
and i just got unbanned from stevious and bloo lagoon on my alt
they say i can play with a alt account
There is also one more rule that says 3 bans in total that you did not post
So with the bans that you posted you in 3 total bans. so my guess would be no but a moderator for Modded servers would be the best to answer that. I am Moderating Vanilla servers so no expert on all the cases for Modded servers.
you mean the VIP?
^
one is for 1 month (so it is good for almost 4 wipes) and the other one is for 5 days (almost 1 wipe)
it's up to you to decide. If you are hopping servers then maybe the VIP for the Wipe is best for you. If you are looking for a server to play wipes on for a long period of time, then maybe the 30 days VIP is better for you.
so what do i do then
So i looked into it and you should be good to connect. Since you are 181 days you do not fall under the 180 days rule
and only Game bans are counting for the limitation. Had to look it up as modded is not my domain 🙂
steam link
nah should be fine. If you experience any issues just write in this channel again and ping me @surreal kelp
alr thx man
Anytime enjoy the server
am i good on the vanilla too?
Rules and guidelines for Rustoria vanilla servers.
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
so you should be fine for Vanilla also but make sure to go through the rules as there are differences in the rule sets for Modded and Vanilla
thx
!appeal
Hey, @solar cradle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
!appeal
Hey, @solar cradle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
No
whyyy
Hey, can I transfer my VIP from one server to another?
If you have already used it unfortunately not
Hey, do you atleast have a little bit of storage left on your hdd or sdd? Depending which one rust is downloaded on, if not that could be the problem. Verifying game files can never hurt either
/add
!Gamefiles @near halo if you verify game files here’s how
Hey, @pure vector
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
@gloomy pulsar@pure vectorThankyou so much! ❤️
I can't join the server downloading world 0.0% why ?
check the response above you might be facing the same issue
Thank you
anytime
Not working :<
Me too 😭
Who do I contact in terms of the shut down that just occured.
It is not working for me too:((
Not Shrek 2.0 lol Rustoria Small. Shut down with 0 warning, killed my buddy and then made an obstacle that literally should not be there.
@near halo @polar whale @grizzled spoke you can download the map files and place them into your files and then play normally
i got chat banned for no reason on 5x trio
!appeal
Hey, @fathom dragon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
<@&274971100184576010> Hello?
!ticket
Hey, @glossy compass
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Marc 🙏
wait miss read sorry
Ok, how do I report the server for shutting down with 0 warning and making me pay for it?
u dont
honest is a good song
Crashes happen and they are unavoidable
Sorry if it inconveniences you but there isn't much we can do about them
Is there any way I can get what I died with back??
Are you speaking about the daily reboot or a crash ?
A crash
Sorry but no as we don't interfere with gameplay
did u die to a player after it was back up?
i died to a scientist who was staring me down as soon as i woke up in the world.
I'd say this pretty much interferes with my gameplay. Pretty heavily.
Crash are a known issue in rust, there a 2 (at least) bug in the server that can make any server crash, we as admin/... have to live with it until the game get patched
we suffer from it as much as you
Its annoying I know, but we can't do stuff like spawn in loot etc to help people get stuff back, this includes bugs cheaters etc
whatd u lose
only just a few hours of my life. no biggie.
no like lootwise
rocket launcher, thomy, full kit, recyclable items. and my buddy died as soon as he booted in.
ain't this the same server that hosted Rivals? crazy.
How to download it ?
As Marc said, this isn't a hosting issue, all servers undergo these crashes
Click on a map, then you have a download button on the right
So Exactly I can't download this map file : rustmaps_53fc84e2-0f73-4574-8e8b-3c2d893448b5_4001
in this website
@ancient dune I'm not gonna sit here and bitch and moan for my loot back. Just annoying and sayin the admins "deal with the same issue" sounds like you're reading from that script they cc'd everyone on.
Empathize. Don't sympathize.
Well please move to general chat, this channel is not the good place to "bitch and moan"
I do empathise with you situation, servers crash all the time including the ones I play on. I'm sorry that you lost your stuff but we literally can't do anything to help you 😔
all this map download?
I took one random link, you need to get the good one, just providing the procedure
@ancient dune that's what sounds like you're not reading from a script. all I needed. thanks.
u are a joke
No problem 🙂
@toxic shard you must be higher up if you're talkin like that.
take some notes from @ancient dune on how to handle a problem. goodnight.
he is and as he said not a good place to chat 🙂 this is only for support
not much support here anyway. i'll move.
Can we please stop injecting your self into a situation you are not a part of and trying to trigger a reaction from another player seeking help/support.
should i delete the old map or just place the new map?
@haughty canopy please move this to another chat, as this has nothing to do with support.
Hey, @indigo cosmos
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
i think there might have been a misconception on fixing the issue that your are facing in Rust.
you are stuck in the downloading map in the game launcher correct?
did you follow the process Marc told you about? (not with the actual link he provided but with the one that is appropriate for you)
yeah
Ok then apologies for me interfering as i thought you might have just copied the exact link mark sent and that might have been the issue. If you applied the process he described with the correct map then it needs further troubleshooting that i can not help you with
I have the problem just like him exactly
@near halo @grizzled spoke please be patient and i will try to get a higher level support to look into it
will keep you posted
Thankyou
thanks
@near halo @grizzled spoke to make sure we are on the same page i would like from you to go over the process again and make sure you are downloading the correct file
please also send me the link of the file you are downloading via Direct Message
just to make sure that you are doing the process correct
It is okay. I ask Marc and send my screenshot to him
perfect
I can't upload any ss here which is little bit hard ngl
-- Issue fixed
It's said every time I join the server played with hacker
!appeal
Hey, @crisp field
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Thanks mate
how to report
!Ticket
Hey, @turbid sphinx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I'm not playing games, but I know the live broadcast of two cheaters playing on the server
The only way to report a cheater is through being on the server and making a ticket.
Hello Rustoria team. For half a year they have charged my debit card for the VIP of one of the servers and on their website I cannot unsubscribe. I need urgent help please.
!cancel
Hey, @onyx oak
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Do a #payment-support ticket and u might be able to get a refund if u didnt play during that time
how to whitelist
There is no whitelist. People are allowed to use VPN on our servers
Hmm strange, after this wipe it says I need to link steam again?
Do I need to be joined to the steam group
unfortunately it is not supported
you can see the supported options on our website https://donate.rustoria.co/
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
This sometimes happens and you should just be able to write /auth again to fix it!
im having trouble setting home on a foundation for some reason can anyone help?
you can make a video of it and post it in a ticket
!ticket
Hey, @unkempt flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
just looking for a quick solution really
ok hit it send a screenshot and the error you receive in chat 🙂
you should be getting a build error
like socket not free, close to xxxxx monument
Try moving around and if you can stand on an other foundation. Usually fixes it for me
how do i report some1 using some kind of bot for selling stuff in outpost?
!ticket
Hey, @brave condor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Yeah my suggestion usually fixes that error.
ive moved to 3 other foundations man
does it matter that its on a the flat ice lake
Shouldn't be an issue. A foundation is a foundation afterall
kind of cant do much without it :/
!mapfiles
Hey, @pure vector
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
@dusk oyster ^^
he was close finding it 🙂
Yeah I understand. I can't come up with any other solutions than the ones I've named unfortunately. Keep trying :d
bit of a stretch but can you hop in game and try?
What server are you on?
EU zeus 5x
How many are you in your group?
1
Aight I'll come online and see if it works for me

try to jump around and do the set home
if it still don't work put a box on the floor and put your home on it
^ try this and if it still don't work I'll come
still doesnt like it im afriad
Yo, dunno if I can talk to an admin about it, but Im banned from the server for 'hacking', I got the ban I think nearly 2 years ago for joining the server on a VPN since my university didnt have the ports open to play rust and that was my workaround, Ive never actually cheated.
!appeal
Hey, @harsh flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
thanks, submitted it👍

Thank you for liking our designs. This is not a support question though and i'm not aware of this information. You can ask that in #general 🙂
Sorry
no problem 🙂
where can i apeal a ban?
!appeal
Hey, @deep fern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
it says i dont seem to be banned
Did you link the correct steam account?
yes
Try making a mute appeal then but say you were banned etc.
Ok i did i told my freind same thing but its not working for him
What does it say when he submits an appeal?
he just got it after the 3rd try

hey
i appealed
and they said it was accepted but it says im still banned for 3 days
Appeal accepted doesn't means insta unban, it means not permaban/end date applied
ah
Have they sent the EU main map?
Will be in #wipe-feed once it wipes.
Only servers that have map votes are @torn bronze & @compact wyvern
aight
!appeal
Hey, @hoary igloo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
!slots
Hey, @nocturne tundra
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
thanks
he got kick from server lol
what if my dad forbids me to play rust
can anyone send me a ss of rustora eu smalls map
any updates on when sea long VIP is coming out i want to buy it
I would assume it would come out ~24 to 48 hours prior to wipe
Hey! im just wondering when the US rustoria 2x wipes? if so where is the map voting poll?
Do i just dm an admin if i need help from them?
what kind of help ?
says im banned from a server but dont remember doing anything wrong
#oldserverinfo and no you can only see/vote for Long maps ~24h before wipe
!appeal
Hey, @worthy bramble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
hey @toxic shard if you could just answer like 2 questions thatd be great!
go for it
The rustoria 2x wipes today right? if so where is the map poll for it? thanks!
#oldserverinfo and no, only long has a voptemap
is says every tuesday and thursdays though
From a FP point of view we are still thursday
FP?
facepunch
okay hold up lets back up for one moment lol sorry, does it wipe today or no? the US one
#wipe-feed you will have the time on your local timezone
yeah this one 🙂
oh shit im so sorry marc!
Nothing to be sorry about
thank you so much!! i was totally confused lol thanks!
sometimes with sea, AU playing on EU or even US , .,.. it's complicated, refering everyone to this channel make it more easy
will i get a dm when I get unbanned?
if your discord account is linked, which is currently not the case
can't find where to link
!auth
Hey, @worthy bramble
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
ty for the help
is any admin online ?
What's up ?
can someone re check this account ? i talking with battlemetric admins how it is possible someone can "ghost " me ? https://www.battlemetrics.com/players/932681155?servers[9590123]=1M
I dont live EU ? but why this account seem like it is connect to me ? https://steamcommunity.com/profiles/76561199131563000 i dont even play CSGO i think they got ban from rustoria recently say he played it 10 days ago
if you don't have a paid version of battlemetrics the data you can see is not really relialable
what you see and what we see is not the same
zuet is admin in this battlemetrics website can i bring him to here ?
i get this information from them
We do not provide battlemetrics support, therefore I don't think it's the place for that
but i think this person is reason why my ban change from hacker association to hacker i think i have false ban i tell this to another admin yesterday i just find out about this person when i check the other discord
i havent play rustoria server since 2020 but this person played it 10 days ago it says in battlemetrics and got banned
but i am try to explain we are not the same person this guy is from EU or something just using my name ? ?
Again the public information or using a free subscription in BM are not relialable
we do not use them, nobody does
This is the FIRST TIME I log in to this server and disconnected playing with hacker won't let me
in. why can't I log in?
pls help me
Also I wouldn't consider ghosting an account when you name is cloudxyz, it's a name that is used by multiple people
!appeal
Hey, @deft ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
i just mean it is somehow link to my account when BM admins looked me up how is it possible ? i can ask my friend to come maybe he can show you better proof from his website if it will help
Admins can differentiate players, what admins can see is not what you see
Different admins can see different things dependent on their organization access
but if it is true they can see that this player is not me ?
Yes
i have been playing rustafied main only
Yee
this player was banned on rustoria 10 days ago
That wouldn't affect you
i will try talk with maybe different admin in battlemetric or owner or some thing and see if they can have better information and come back
HOW I CAN BUY VIP?
https://donate.rustoria.co then select your server
You need to wait at least 4 more days
can someone tell me what SEA servers are
South east asia
@toxic shard what about EUS
EU = European servers & US = USA servers
Hello! will the slots on the Main EU be increased?
!slots
Hey, @lean nacelle
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
rustoria eu small down?
no ?
Can someone check if I’m still banned from the server
Try to connect
just timed out and cant rejoin everything else works fine
I’m at work
And have a squad im playing with and needing to confirm 76561199278717348
connection attempt failed
the server is still up and running, you my want to connect via IP from #oldserverinfo
I got banned for playing with cheater and they said 2 weeks ago I would be unbanned in a week so I should be wanting to confirm
not showing on server list now
your ban expired the 19
Okay thank tou
why cant i connect to EU 3x no bp??
Looks like a network issue, I would reboot your connection and if it still doesn't work open a #network-support-old ticket
everyother server but that one
same as my previous message
still not showing
3x EU MAX6 wipe ???
is anyone online that can help with network tickets
If you've made a network ticket an admin will get back to you as soon as possible.
hey guys , i wanna talk with ur support , who responsible for bans, thats annoying , my friend got ban for hacking , but we never used em , we are 30y.o , we are playing this game for fun , we are not trying to cheat or do any shit on the server cuz it losing the poing of this hardcore game, the wipe will start in one hour, can i talk with a guy who can unban him ?
Hi, tell him to make a ban appeal over at https://bans.rustoria.co/
he did already , but its take 1-3 says which is again , doesnt make any sence , ur guys didnt even call him to check on bans ...
ah man big q for me now
Yeah ban appeals usually take 1-3 days before being reviewed. Our admins are very busy and work as fast as they can, please be patient while waiting for a response.
do we get map for rustoria 2x US before it wipes?
maybe u have to recheck ur policy on bans ? you cant give ban before u check account , otherwise i ll claim everybody who kills me ?
You don't I'm afraid.
Unfortunate thanks anyway
every kid who got killed can claim me , so will i get a ban too ? just wondering , trying to understand ur position
I understand your frustration but please know that admins do not hand out bans here and there, they are very thought through. As I said, tell your friend to appeal his ban and an admin will get back to him as soon as possible.
wtf
fookin ell fam
eu main fuck
fuck main eu
Hello, I get kicked because of "IRL Threats" and i dont understand why. Its my second time on this Server when it was my first time playing on this Server i didnt had an mic so i dont know why i getting everytime disconnected.
Did it give a name also or no
Like IRL threats - “Name”
no
If you feel you haven't done anything wrong appeal your ban at https://bans.rustoria.co/
its just "IRL Threas"
Then just appeal normally^ with the link provided above
How long does it take?
Between 1-3 days
so egal was ohr hier schreibt geht schlafen ihr ratten
We know about this, wait please
Server is going to get booted up asap.
Booting right now infact.
is there a big backup on tickets rn? put in an appeal 3 days ago and no message from bot. no rush just curious (:
Yeah admins are very busy so sometimes might take a little bit longer. Thanks for being patient 🙂
No problem, I figured they were busy. And ofc! Just hope I can get unbanned LOL
Appeals typically take 1 to 3 buisness days on average so you are still within the normal margin of response times
!slots
Hey, @livid terrace
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
it's not instant, it will over a short period of time
You can always purchase a queue skip to bypass the queue 😄
it is unfortunate but nothing we can do anything about I'm afraid
wtf I am connected server rustoria 2x vanilla and I am ban from hacking wtf ?
Appeal your ban at https://bans.rustoria.co/ if you think you were unfairly banned.
!appeal
Hey, @cerulean sapphire
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
so.... remove the biweekly description, as you just wiped this server?
error in the schedule, it will be fixed and the wipe continue
right on, thanks
yo admin i need help
What's up?
i dropped some of my armor in my base and it glitched through the floor. i can’t get it
u can pull up and see inside this stone floor
it’s in there
I am sorry but there is nothing we can do to help you, admins do not interfere with gameplay.
bruh
so u can’t join the server, see that i’m telling the truth, and get my stuff back?
I'm afraid not.
why do you guys have the weirdest most confusing que prio options
im all for options but....not if they prevent someone from purchasing...
What do you mean exactly?
lemme pull it up i dont understand the two options, tried asking last night
VIP vs Wipe VIP
Oh I get what you mean.
its just a 5 day plan vs a 30 day plan?
Wipe is a 5 day vip
we only offer a limited amount of vip to give others a chance to join aswell its like 15/20% of total player count
Yes exactly.
Normal vip is for 30 days
ayee aight cool cool sorry - thank you
@lime prairie
No worries! We're here to help afterall 🙂
Well half my msgs sent after others loaded oof my bad
bad kitty
Sorry for the late ping m8
you slacking Nat should come back you losing your skills
^ come back
do i have to leave the server for prio update
You're in queue right?
Did you have to reconnect or it took you out from the queue while connecting?
didnt need to reconnect (:
dear admins, please see my appeal) bought premium. I want to play. the day has already passed. nickname E100. banned by the hardware. I don't use cheats. help solve the problem!
actually it did boot from que in case anyone was wondering
I'll buy a VIP, just solve the problem with the ban
admins take a look at every single appeal, it can take 1-3 buisness days. keep in mind that donating to our servers does not give you a priority with banappeals
how to buy vip in russia?
i think the options are limited, but maybe you can use stripe?
does not accept cards
wrong chat
I live in america ))
Yeah. not the place.
there is no way to buy in Russia?
i'm afraid that you can't buy vip then unless you try to bypass certain sanctions
Yes
why do i get kicked for vpn proxie service when i dont even have a vpn
What's your steam id and what server were u wanting vip for
!steamid
Hey, @compact parcel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
what is the message you get when trying to load into one of our servers?
Are you loading into rusticated or rustoria 🤔
Any admins here?
i might be able to help, what do you need help with?
was a quastion, when i join the Steam group, sub to the YT and shit do i get 1+ point an hr or 1 time?
where can i find whens wipe on eu long
pretty sure it is +1 point per hour
It's the first Thursday of the month every wipe
you can find wipetimes of all our servers in #oldserverinfo
and how do i know when i got it like working (did it right) ?
well, you have verified roll in game so it should be working.
and you can go back to the linking page (https://rustoria.co/link) and if it says linked with the correct ones then it works
Link your accounts to get special rewards in-game.
!youtubelink @near halo
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
can i send screenshot that i subed?
Any chance I can get a little 1on1 chat with an admin?
What do you need help with?
Im not an admin but im sure i can help
well, i can give it a go
im playing in a group of 5-6 guys. This wipe a real life friend of one of my usual teammates downloaded rust to come play with us
today, he got a gameban for some kind of hacks..
Has he appealed?
no, and I dont care if he does. I dont believe u get gameban for no reason
i am a cheat-hunter. I report and get people banned. i dont play with cheaters. until he gets unbanned he is not someone I will speak too
Well he couldve been wrongfully banned
only thing i am worried about is that i have like.. 13k hours in this game. always been cautious about who I play with. and now im afraid I can get association cause he was with me for 2-3 weeks in the team
hey i was banned for "hacking" and i dont even hack 💀
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
If you do end up getting banned for the association you can always appeal it. Association bans are usually like 3 days.
ok thanx. never experienced anyone in my team getting that shit before so this is brand new for me
but Rebel, if you say its possible - then its up to him to appeal. I just told him to contact admins and that unless he gets unbanned - he is not someone I will play with for a second
Glad you're being careful 
hehe yeah thanx. its important imo.. Cheaters ruin the game for everyone else. people "invest" so many hours into online games - they shouldnt have to play against cheaters.
vip does not let the queue pass ?
It does
Head over to #payment-support 🙂
then why don't I go ?
There could be some other VIP stuck in que as well depending on the game slots i think. But if you don't think it is working you could always make a ticket over at #payment-support.
hi, I was mistakenly banned on your server for playing with a cheater, but I don't play with a cheater, I'm an honest player.unban me please
Head over to our website and make an appeal https://bans.rustoria.co/
7 days if it was first time
Ah my mistake.
It's fixed
give it a couple of minutes and you should be able to join
thank you, you can skip me through the queue, I just stood in line and got kicked with this reason
unfortunately no, we do not manualy skip people
well okay
Can you /remove a base you take over? Or does the plugin not let you
Guys, why on Vanilla x2 limited fertilizer selling? its very bad decision, now many ppl will change the server, many of us played here only because of that, it gives us (duo/trio guys who have work and play 3-5 hours) chance to oppose big clans, and now it is impossible as on many other servers, we don't wanna change server, please return it as was previously!
/ticket
Hey, @rancid barn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
yall r fire firstly, secondly i have another question if I may
It was a change to balance the method of obtaining loot to be in line and comparable to other methods. Rust implemented a limited stock originally to prevent users from abusing it and all rustoria has done recently was disable one of their plug-ins to balance it as intended. You can always leave your suggestions and feedback in the channel oat stated above and im sure if a majority of users dislike the change they would revert it
us monday wipes on mondays 3pm est. bp wipe thursday on 9/1.
does that thursday wipe also include a map wipe?
or will the map be the same, keep what is built, but ur bps get wiped mid week?
Yes
if thats true id think itd force scrap saving til thurs?
Full wipe on force
force = 9/1 ?
aye full wipe = build + bp
Yes
lol, last one lol
It'll wipe Thursday and then again on Monday
And continue to wipe every Monday until the next force wipe
aww i cant react fire on all ur yess 😦 you're incredible, ty.
❤️
ima sub for like 6 homies for thursday lol
- wifey actually. shes gonna f@#^@n hate me for bringing her here.
yall ban stream snipers?
shit ill read the full rules, ty ty
My friends wife loves to boat farm
Yo! any plans to merge EU and US together when Rust adds the ferry so that you can take it between two servers? talking about US and EU long. would be awesome!
Stream sniping isnt banable.
They do not ban snipers but you can do the following to avoid snipers
Private steam acc
Unlink all social media to ur discord
Different steam name/url
Disable chat
Streamer mode
Private battlemetrics ($5 a month)
Map cover/chat cover
yall tooooooo fire
Why i dont get Steam Point? ive joined the steam group?
Try writing /auth
Does it say you linked with steam now?
Did you join the steam group just now?
@toxic shard I still haven't been unblocked
@toxic shard I still haven't been unblocked
No need to tag him again.
okay
no, i joined it same time i Followed on twitch and i got the twitch one
well i did both like 1-2 hrs ago
but i got the twitch one
Have you made a ban appeal?
Hmm that is strange. Steam group one usually takes 5-10 minutes for it to register but not an hour
Mind going to https://rustoria.co/link and doublecheck if it says you've joined the steam group?
Link your accounts to get special rewards in-game.
yes, and they wrote to me that I was not banned on your server, although this is not the case, I am kicked for playing with a cheater from the server and I did not play with a cheater
like 45 min ago
When you appealed your ban did it say you were going to get unbanned?
2/10 times i open my chat, my browser opens to rust.facepunch.
It just said that I wasn't banned
Hey, @old token
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Mind sending me your steamid from that link?
i waited in mains queue for an hour 30 and it kicks me out of it
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
@shell pawn what does that mean? r u telling me to buy vip on ur server cause it kicks me out for a problem that only happens w rustoria servers???
VIP would resolve all your problems 
BRUH HOW DOES THAT MAKE SENSE
IT WOULDNT BE A PROBLEM IF UR SERVER DIDNT KICK ME OUT HALF THE TIME
You wont be in que no more
I WOULDNT BE IN WUEUE IF UR SERVER DIDNT KICK ME OUT
I first applied for an appilation 1 hour ago, but they wrote to me that I was not banned and I have now applied for an appilation again and now they have written to me that they will consider
Hey there @old token,
we are currently looking into your issue. Will respond pretty soon 🙂
What server did you actually try to play on?
Okay, thanks
Rustoria eu main
Ok, thanks. Will look into it. Please give me a few minutes.
@old token Issue should be resolved. Please connect again in 10 minutes. Not earlier. Thank you and have a nice time.
okay thanks a lot
Hello DungeonMaster,
please be a little patient. Our admins are pretty busy as it is wipe day for a lot of servers and they are working hard on getting all these tickets taken care of.
why i get disconnected Reason: Come to discord.gg/rustoria prodigy
Prodigy will reach out to you shortly
Who is prodigy? xD
An admin
Hello dismay, can you already post your steamid?
no
Ok then, keep your secrets. It is for our admin prod so he can help you quicker.
Hey, @candid goblet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199173074481
how do i mkae a ticket for a cheater?
?ticket
Hey, @glass torrent
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Thanks @stiff widget will be with you soon.
/ticket
Hey, @obtuse silo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is there a way to change my vip and change it to rustoria main ? and how to i cancel my subscriptionit wont let me when i click on it
Hi, if you've already used your VIP it is non-refundable.
Hey, @thick blade
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
thats not what im trying to do
Oh I get you, get the remaining days over to another server?
I am afraid that it is not possible unfortunately.
I thought they use to do it tho ive had it done in the past...
the site is giving me this error code when i try to get the que pass: Invalid Steam ID entered. It should look something like 76561198134262586 and NOT STEAM_0:0:86998429.
!steamid
Hey, @obtuse garden
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
The steamid you get there is the one to use.
sorry im an idiot lol thank you
Don't worry! 😄
!ticket
Hey, @sturdy grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @latent tendon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
tickets arent working still waiting for a blatant cheater to be banned on 2x US
Sorry man they don’t moderate insiding, it’s a part of the game
/ticket
Hey, @cerulean forum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ive seen people get banned for it in chat
Hello, I believe that RJ DOWDING LTD is invading my privacy and sharing my personal information with third parties. I tried to contact you by other platforms but couldn't get a respond. May I please know whom should I speak to get more information?
I just got banned as named Mad Lad
Please appeal on our website https://bans.rustoria.co/
i got told to come to the discord
What was the reason?
idek wanted to find out
I just got banned wtf
@west osprey banned me
I'm Mad Lad
😄
I got insided and I was talking shit to this asshole and I get banned? Are you fucking kidding me?
Wait until lorie gets to you.
ofcourse
What was the reason?
@shell pawnwhom should I talk about my privacy rights?
I said send addy and I'll kill you, but who's actually going to kill someone over Rust?
Y'all losing your Liberal minds
What do I do now?
I have all bps for my squad
That is considered irl threats.
@hexed nimbus do you know someone who can help him on this? I do not know who to tag.
thank you for the help.
He literally kept lying in chat saying I insided him and I fucking lost my mind
If you believe you were wrongfully banned please appeal https://bans.rustoria.co/
Imagine getting insided
And then the dude starts lying about you in all chat
How would you feel? I need to be unbanned now I have all bps for my squad
Please appeal 🙂
@hushed spireif I were you, before I say even more wrong stuff in here, I would go outside and take a deep breathe my friend. They are accusing you for something really serious 😄
Ye sure I fucked up for talking back to him and lsoing it but banning me?
I know exactly what I said to him, my bad I was heated
IRL threats is a serious offense.
I need to appeal this what do I do my teams waiting on me
That person who insided you can literally file a report against you 😄
But it's cool that he insides me? Then lies saying I insided him
Your teammate will sadly have to start farming scrap 
Yes, insiding is not against our rules.
Cool bro so actions mean nothing but angry words get you banned
Hey, I know you do not know how to address my issue but is there a way to speed up this process. I read your privacy policy with my paralegal and she confirms that you are violating my rights. I will have to ask you stop this immidiately.
Where do I appeal?
I do not know how to speed up the process since ive never been in this situation 
Right to object: You have the right to object to the processing of your data.
As it states here, I have right to object my data being processing. I already sent an email explaning the situation to your email address listed on your website. But didn't get a respond
Also, as you can read here
Right to erasure: You have the right to request that we delete your data. There are some circumstances where we may need to keep your details, for example, if we are legally obliged to do so or to manage an ongoing account or business relationship with you. If this is the case, we will explain and discuss these circumstances with you.
Im just a chat mod man
Hi there @latent rapids can I ask for your geographical location in the world
I feel you
United States
Okay, so you are not in the EEA which is what the right to object appeases to, have a nice day!
Yes but that doesn't mean that you can share my personal information to third parties
We do not process your personal information either! 🙂
Yes you do
This is stated clearly in our privacy notice, which your paralegal apparently read through
Okay what is your personal information?
How does this appeal work? How am I contacted?
Can I DM you?
For legal matters you can reach our legal department at admin@rustoria.uk -- please research these things next time, thanks
If you verify your discord on our website you will receive a DM once its been answered, OR you will see a response in the same website you appealed at.
i recommend verifying your discord, its much easier to see a response.
Hey, @hushed spire
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
hey how do i use skins if i purchased vip
./skin
yaa it just takes me to the loot menu
Drag the item you're trying to skin into the top left hand box of the menu
@echo ventureI recently address another issue requesting refund but didn't get a respond.
Nice now my team doesn't have bps and I stayed up bp farming for last 2 days for nothing, over words, because I was angry at a dude who insided and lying about me in all chat
Because you are banned
You being banned doesn't constitute a refund, as per our TOS
@echo ventureYes but there is no reason for me to be banned.
Yes there is
Good thing I didn't get VIP
yoo
@echo ventureNo there is not, you can't simpily ban someone, and refuse to refund them without giving a solid proof.
could i talk to some1 abt my ban LMFAOO
I understand muting me for a day, but banning me after? Joke
What were you banned for?
shi apparently over 3
We reserve the right to ban anyone we believe has broken our tos, as Director I have personally reviewed your case and can tell you, you have indeed breached TOS.
could i like priv dm someone
I can try to help with your issue 🙂
bet dm me
Do you mind providing me evidence so that I know why I was banned? I was told to wait for a little bit on deafen then all of a sudden I was banned. I tried really hard to get back into the Discord server so that I can ask questions.
Evidence is only for internal usage and we do not disclose evidence as that would jeopardise how we gained the evidence to help people evade bans next time
Again, we reserve the right to not share evidence for these reasons
I am not asking you to tell me how you obtained it, I am simply asking which rule I violated to be banned.
You know why
For god sake, if I knew why would I be here asking for my rights.. jesus
I was only told that I was banned because your admins wanted to talk to me. I have proof of it
These are not your rights, we're a privately operating entity, in another country to you for starters
Not going to debate this with you any longer, you can have fun playing other servers
!mute @latent rapids
:ok_hand: muted Elephant#0370

Ryan could you please review my appeal rn? If I'm banned for good we just want to know
I'm sorry for what I said, I won't use side chat anymore, mute me forever idc
I just need to get back on
Join waiting for support
Ty
Rustoria doesn't moderate voice chat since there can be no logs of it and it's easy to tamper with so sadly they won't ban that player who yelled the N word. You'll have to mute those kind of players yourself sadly and as of the cheating part,
!ticket
Hey, @rancid tinsel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i think it was his team using slurs
i think that video was just for the "cheater"
not sure but if that's the case then it's big L. It clearly sounds like it's in-game voice so 
yeah that was his team 💀
I'd delete that clip if i were you
nothing to prosecute him for varmen
suspected it but didn't realise someone would actually post smth like that so i assumed it was a kid outside the base 💀
make a ticket for the cheater @rancid tinsel
but that looked like someone with good headphones
you were stomping around right up until he peaked you
how many hrs do you have goldfish
rust players man
any admin can help me?
i was only running while he was shooting
you can try explaining the reason as to why you need an admin, perhaps a moderator can help you or smth
the n word was a soundboard my friend has, sorry about that
how do i fix this where it doesnt display how many points i have
just got a racist guy screaming the N word outside my base 24/7 got clips and eveything just want him gone
no clue tbh
sorry man they dont moderate that, just turn voices off
not quite what i said
then if it aint allowed surely a mod can help me?
Absolutely not. However, it's not possible to keep logs or smth of voice chat compared to text chat and it's easy to tamper with such clips so can't mute/ban people for it. It'll has to be up to you to mute those players yourself
not enough hours in the day, not enough admins in the world
fair enough mate wont be playing here again then
no where else moderates it to my knowledge but up to you
yeh they do normally on chat support with sufficent evidence
atleast a month ban
for screaming N word outside my base for 3 hrs
Make your game bigger

