#support

1 messages · Page 27 of 1

fresh juniper
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a admin pls

pure vector
fresh juniper
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emm my discord team had a issue

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we are 3

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but another guy is in our tc

stiff widget
#

Hi there, Do you have the correct server or steamid? You are not banned from our servers, nor have you connected in 3 months.

fresh juniper
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and we got banned cause another of our teammate loged in

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in the sv x5 solo/duo/trio

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we are 3 only

near halo
#

I haven’t tried to log into Rustoria in a long time cause I remember I was associate banned and don’t remember ever logging in to appeal it I will try to log in now and see

fresh juniper
#

can you help us?

near halo
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I am playing on Rustafied Main server I last logged in yesterday

pure vector
fresh juniper
#

wester can you help me?

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pls

pure vector
marble mantleBOT
#

Hey, @fresh juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

pure vector
#

try to explain the situation to the best of your ability in your appeal

fresh juniper
#

ok, but how much time is gonna take

raven remnant
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1-3 days i think

fresh juniper
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cause we have loot outside

pure vector
near halo
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But I am certain it was the Rustoria server was the only one I couldn’t connect to should I try and connect now ?

pure vector
#

@fresh juniper are you playing on the trio server?

fresh juniper
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the thing is

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we didnt now

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that we cant have 4 in the tc

pure vector
fresh juniper
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because another guy

pure vector
fresh juniper
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is in the base

fresh juniper
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to the tc

pure vector
#

@fresh juniper i do not hold any power to look at your case and take the appropriate actions. the best thing you can do right now is appeal your ban over at https://bans.rustoria.co/ and make sure to describe the situation to the best of your ability

fresh juniper
#

ok thanks

near halo
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It now just says “hacking”

pure vector
near halo
#

I haven’t play on Rustoria since 2020 and I never used hacks

brittle mango
pure vector
near halo
#

What do this means ? @brittle mango

brittle mango
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xD

near halo
pure vector
#

@near halo previously you have provided us with the wrong steam ID: 76561198180859779
the steam ID of the account you sent before is : 76561197985008421
this is probably the reason why we havn't been able to figure this out

near halo
#

let me try again now i am on PC i was using phone before

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I have been playing on Rustafied servers for past few months and someone in my team want to try Rustoria now so i am trying appeal

pure vector
near halo
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? but this is impossible ? i didnt use any hacks the last time i log in to rustoria me and our group get ban for hacker association

rigid umbra
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Rustoria US Medium Crashed

toxic shard
rigid umbra
vagrant night
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Help does not let me on Rustoria Us Main, they accuse me of cheating. I have not used cheats and bugs and will not use them. popogite solve the problem

vagrant night
ancient dune
marble mantleBOT
#

Привет, @vagrant night
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

Link your accounts to get special rewards in-game.

near halo
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BRO WHAT I GOT BANNED FOR PLAYING WITH A HACKER

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someone tell me who on my team was cheating

pure vector
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

pure vector
marble mantleBOT
bronze ore
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hello i need help please

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is a admin there ?

west osprey
bronze ore
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i am new on the server x3 EU and i didnt know because the remover tool i need to remove a wall please

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i was playing before on the x5 and there wasnt any problems

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sorry for that

atomic vine
runic marlin
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^

bronze ore
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yes but on the x3 server they say its to near on box because on the other server x5 there wasnt any problmes like that

runic marlin
bronze ore
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okay thank you

fickle patrol
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Is there an admin that can DM me? I have a quick question. (if this isnt the right spot for this, let me know where to go)

night nest
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@timber bridge I hope you don’t mind, I did unfortunately change steam accounts and am back in the server…

night nest
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oh

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Why not, always good not to lie

west osprey
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“Force wipe is soon, I don’t care anyway”

night nest
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Don’t

livid tapir
night nest
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But I’m back😃

night nest
west osprey
night nest
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I will

livid tapir
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🌛🌛

runic marlin
fickle badger
west osprey
livid tapir
tawdry cairn
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where do i create a ticket

runic marlin
marble mantleBOT
#

Hey, @tawdry cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry cairn
#

/ticket

marble mantleBOT
#

Hey, @tawdry cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry cairn
#

!appeal

marble mantleBOT
#

Hey, @tawdry cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

tawdry cairn
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how do i appeal in the discord

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because ik no ones gonna get back to me for like a year

runic marlin
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It usually takes 1-3 business days.

tawdry cairn
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thats crazy

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they need to fix there group limit shit

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im solo and was banned for exceeding the limit

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i bagged my friend and was banned

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I was on a team before then left

runic marlin
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An admin will review your ban thoroughly, if you are innocent you will be unbanned.

hidden trench
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yo how do yk if u have been banned

tawdry cairn
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it says

hidden trench
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oh alr

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shitting myself thinking i was banned

analog kelp
tawdry cairn
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i had like 3 boxes of aks

hidden trench
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ohhh

tawdry cairn
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and was banned

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so im kinda mad

hidden trench
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lmaoo

tawdry cairn
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im on the 5x lmao

hidden trench
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did tha shi crash?

analog kelp
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think so

runic marlin
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Server seems to have crashed, yeah.

hidden trench
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i thought i was abt to lose my loot in tunnels

runic marlin
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What's up @pine marten ?

pine marten
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yes

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uh i got banned for no reason

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like 4 days ago and im still banned

runic marlin
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Have you made a ban appeal?

pine marten
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yes

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me and my teamates did

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we got bamnned for no reason

runic marlin
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Ban appeals usually take 1-3 business days for a response but sometimes may take a bit longer as the admins are really busy.

tawdry cairn
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filip

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whats your team name

pine marten
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how can i send an appeal

runic marlin
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You haven't made one?

pine marten
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nothing just my name is apple sauce

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my team has]

tawdry cairn
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ok lol

pine marten
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i havebnt

runic marlin
near halo
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yo

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anyone wanna play

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?

runic marlin
near halo
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thanks

waxen herald
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anyone got n ETA for the trios 5x to be back up?

remote adder
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^

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please mid raid

limber peak
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<@&274971100184576010> 5x US trio down ❤️

runic marlin
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No ETA atm but will be back up as soon as possible!

waxen herald
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betttt

pine marten
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i made a appeal

half shoal
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can we make reports here

runic marlin
marble mantleBOT
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Hey, @half shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

half shoal
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34456459

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ticket ui broken

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guess ill just log

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cant stand hackers man watch server more close please

runic marlin
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It's broken?

plucky mango
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My teammate had code access and then the server crashed and now he cant use a single door, box, anything

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We are on the Trio 5x

finite sparrow
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Question, does us medium have shortened night cycles?

atomic vine
atomic vine
plucky mango
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Yes but we dont have code because of AutoLock

finite sparrow
terse owl
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hey, how long do donator kits reset

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4hrs?

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or once a day

runic marlin
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It depends on What you bought

terse owl
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legend on 10x

runic marlin
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I believe the cooldown of every kit is shown when u display the kit at the shop

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Kit legend is once every wipe

terse owl
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oh i see i see, that makes sense

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also cooldown on /s? or /kit

runic marlin
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Yeah 😄

terse owl
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cus its not showing on /kit, but if its once every wipe then thats cool

runic marlin
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/s is no cd, use it freely.

terse owl
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another question, how do you get points for the shop? do you just get it for playing for certain period?

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-of time

runic marlin
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Yeah it gives you points while playing. Exactly how often it gives you point I don’t Really remember at the top of my head. You get more points the more social medias you have linked to the server

livid tapir
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Every hour

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you get an extra point for every social media you have linked

terse owl
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great great great

marble mantleBOT
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Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

livid tapir
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^

terse owl
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dont wanna make it too op now

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fantastic thanks

livid tapir
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with everything linked on 10x is about an ak/hr

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or a rocket

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6-7 points per hr^

plucky mango
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My teammate had code access and then the server crashed and now he cant use a single door, box, anything
We are on the Trio 5x

remote adder
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could a admin or support help me in support chat

charred idol
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ban

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who banned me

remote adder
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is there no admin on today ?

frail wadi
marble mantleBOT
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Hey, @charred idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
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i’m so mad my teammate was cheating and didn’t even tell me 💀 now i’m banned

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

final cave
#

where can i find the map for tomorrow on 2x vanilla??

atomic vine
final cave
atomic vine
final cave
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okay

leaden flame
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Why you chatmods so sus tho

fleet bison
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unban me pls

leaden flame
near halo
marble mantleBOT
#

Hey, @fleet bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

frozen sierra
#

how do i check the status of my vip

thorny dune
oblique charm
#

You are NOT allowed on our Modded servers if your situation is one of the following:

  • You have a gameban on another account within the last 180 days.
  • You have an account that is banned on our servers and are playing on another account. So can i play or..
lime prairie
#

which quo prio should i get for thursday wipe tomorrow

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the two options are confusing

surreal kelp
oblique charm
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oh mb i have 181 day ban

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and i just got unbanned from stevious and bloo lagoon on my alt

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they say i can play with a alt account

surreal kelp
oblique charm
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it doesnt says that on the website on the modded

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but i don t have 3 gamebans

surreal kelp
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So with the bans that you posted you in 3 total bans. so my guess would be no but a moderator for Modded servers would be the best to answer that. I am Moderating Vanilla servers so no expert on all the cases for Modded servers.

surreal kelp
lime prairie
#

^

surreal kelp
# lime prairie ^

one is for 1 month (so it is good for almost 4 wipes) and the other one is for 5 days (almost 1 wipe)

#

it's up to you to decide. If you are hopping servers then maybe the VIP for the Wipe is best for you. If you are looking for a server to play wipes on for a long period of time, then maybe the 30 days VIP is better for you.

oblique charm
#

so what do i do then

surreal kelp
oblique charm
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thx man

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do you need my alt account

surreal kelp
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and only Game bans are counting for the limitation. Had to look it up as modded is not my domain 🙂

oblique charm
#

steam link

surreal kelp
# oblique charm steam link

nah should be fine. If you experience any issues just write in this channel again and ping me @surreal kelp

oblique charm
#

alr thx man

surreal kelp
oblique charm
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am i good on the vanilla too?

surreal kelp
#

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
surreal kelp
oblique charm
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thx

solar cradle
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hey can I get unmuted on us 5x no bps

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Im carterpcs

pure vector
marble mantleBOT
#

Hey, @solar cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

solar cradle
#

!appeal

marble mantleBOT
#

Hey, @solar cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

solar cradle
#

its only for 10 mins tho

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just unmute plllzzzzzz

ancient dune
solar cradle
#

whyyy

lucid coral
#

Hey, can I transfer my VIP from one server to another?

pure vector
near halo
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help

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stuck downloading world 0.0

pure vector
# near halo stuck downloading world 0.0

Hey, do you atleast have a little bit of storage left on your hdd or sdd? Depending which one rust is downloaded on, if not that could be the problem. Verifying game files can never hurt either

steep lintel
#

/add

gloomy pulsar
marble mantleBOT
near halo
#

@gloomy pulsar@pure vectorThankyou so much! ❤️

polar whale
#

I can't join the server downloading world 0.0% why ?

surreal kelp
surreal kelp
polar whale
glossy compass
#

Who do I contact in terms of the shut down that just occured.

grizzled spoke
glossy compass
#

Not Shrek 2.0 lol Rustoria Small. Shut down with 0 warning, killed my buddy and then made an obstacle that literally should not be there.

ancient dune
#

@near halo @polar whale @grizzled spoke you can download the map files and place them into your files and then play normally

fathom dragon
#

i got chat banned for no reason on 5x trio

ancient dune
ancient dune
marble mantleBOT
#

Hey, @fathom dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

glossy compass
#

<@&274971100184576010> Hello?

toxic shard
marble mantleBOT
#

Hey, @glossy compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
#

Marc 🙏

toxic shard
#

wait miss read sorry

glossy compass
#

Ok, how do I report the server for shutting down with 0 warning and making me pay for it?

glossy compass
#

honest is a good song

ancient dune
#

Sorry if it inconveniences you but there isn't much we can do about them

glossy compass
#

Is there any way I can get what I died with back??

toxic shard
glossy compass
#

A crash

ancient dune
neat granite
glossy compass
#

i died to a scientist who was staring me down as soon as i woke up in the world.

#

I'd say this pretty much interferes with my gameplay. Pretty heavily.

toxic shard
#

Crash are a known issue in rust, there a 2 (at least) bug in the server that can make any server crash, we as admin/... have to live with it until the game get patched

#

we suffer from it as much as you

ancient dune
glossy compass
#

I'm at a loss for words.

#

Thanks for...thanks.

neat granite
#

whatd u lose

glossy compass
#

only just a few hours of my life. no biggie.

neat granite
#

no like lootwise

glossy compass
#

rocket launcher, thomy, full kit, recyclable items. and my buddy died as soon as he booted in.

#

ain't this the same server that hosted Rivals? crazy.

polar whale
ancient dune
toxic shard
grizzled spoke
#

So Exactly I can't download this map file : rustmaps_53fc84e2-0f73-4574-8e8b-3c2d893448b5_4001

grizzled spoke
glossy compass
#

@ancient dune I'm not gonna sit here and bitch and moan for my loot back. Just annoying and sayin the admins "deal with the same issue" sounds like you're reading from that script they cc'd everyone on.

glossy compass
#

Empathize. Don't sympathize.

toxic shard
glossy compass
#

ha. aren't you funny.

#

unprofessional, but comedic.

ancient dune
near halo
toxic shard
#

I took one random link, you need to get the good one, just providing the procedure

glossy compass
#

@ancient dune that's what sounds like you're not reading from a script. all I needed. thanks.

glossy compass
#

@toxic shard you must be higher up if you're talkin like that.

#

take some notes from @ancient dune on how to handle a problem. goodnight.

surreal kelp
glossy compass
#

not much support here anyway. i'll move.

slow birch
near halo
glossy compass
#

@haughty canopy please move this to another chat, as this has nothing to do with support.

indigo cosmos
#

@appeal

#

!appeal

marble mantleBOT
#

Hey, @indigo cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

@toxic shard

#

u have time?

#

can u join me here in Chitchats channel

surreal kelp
#

you are stuck in the downloading map in the game launcher correct?

surreal kelp
#

did you follow the process Marc told you about? (not with the actual link he provided but with the one that is appropriate for you)

surreal kelp
# near halo yeah

Ok then apologies for me interfering as i thought you might have just copied the exact link mark sent and that might have been the issue. If you applied the process he described with the correct map then it needs further troubleshooting that i can not help you with

grizzled spoke
surreal kelp
#

will keep you posted

surreal kelp
#

@near halo @grizzled spoke to make sure we are on the same page i would like from you to go over the process again and make sure you are downloading the correct file

#

please also send me the link of the file you are downloading via Direct Message

#

just to make sure that you are doing the process correct

grizzled spoke
grizzled spoke
#

I can't upload any ss here which is little bit hard ngl

toxic shard
#

-- Issue fixed

near halo
#

It fix! thankyou so much ❤️ @grizzled spoke

#

see u in battlefield ❤️

crisp field
#

It's said every time I join the server played with hacker

marble mantleBOT
#

Hey, @crisp field

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

crisp field
#

Thanks mate

turbid sphinx
#

how to report

runic marlin
marble mantleBOT
#

Hey, @turbid sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

turbid sphinx
#

I'm not playing games, but I know the live broadcast of two cheaters playing on the server

runic marlin
#

The only way to report a cheater is through being on the server and making a ticket.

onyx oak
#

Hello Rustoria team. For half a year they have charged my debit card for the VIP of one of the servers and on their website I cannot unsubscribe. I need urgent help please.

marble mantleBOT
boreal gazelle
onyx oak
#

Ty

#

So fast support

limber sundial
#

how to whitelist

runic marlin
limber sundial
#

oh

#

ok, thanks

jaunty pelican
#

Hmm strange, after this wipe it says I need to link steam again?

#

Do I need to be joined to the steam group

noble sky
#

hello

#

can i buy vip with paysafe card

surreal kelp
surreal kelp
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

runic marlin
unkempt flower
#

im having trouble setting home on a foundation for some reason can anyone help?

surreal kelp
marble mantleBOT
#

Hey, @unkempt flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unkempt flower
#

just looking for a quick solution really

surreal kelp
#

you should be getting a build error

#

like socket not free, close to xxxxx monument

runic marlin
brave condor
#

how do i report some1 using some kind of bot for selling stuff in outpost?

marble mantleBOT
#

Hey, @brave condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
unkempt flower
#

ive moved to 3 other foundations man

#

does it matter that its on a the flat ice lake

runic marlin
#

Shouldn't be an issue. A foundation is a foundation afterall

unkempt flower
#

kind of cant do much without it :/

dusk oyster
#

!files

#

!map files

#

What to do when your map file don’t load

pure vector
#

!mapfiles

marble mantleBOT
#

Hey, @pure vector

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

pure vector
#

@dusk oyster ^^

surreal kelp
#

he was close finding it 🙂

dusk oyster
#

@nimble flax

#

There

#

I just forgot the command PepeShrug

runic marlin
unkempt flower
runic marlin
#

What server are you on?

unkempt flower
#

EU zeus 5x

runic marlin
#

How many are you in your group?

unkempt flower
#

1

runic marlin
#

Aight I'll come online and see if it works for me

unkempt flower
#

cheers

#

name is 'rug pull'

runic marlin
toxic shard
#

try to jump around and do the set home

#

if it still don't work put a box on the floor and put your home on it

runic marlin
#

^ try this and if it still don't work I'll come

unkempt flower
#

still doesnt like it im afriad

harsh flame
#

Yo, dunno if I can talk to an admin about it, but Im banned from the server for 'hacking', I got the ban I think nearly 2 years ago for joining the server on a VPN since my university didnt have the ports open to play rust and that was my workaround, Ive never actually cheated.

marble mantleBOT
#

Hey, @harsh flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

harsh flame
#

thanks, submitted it👍

runic marlin
main solar
#

Who makes the profile pics for the rustoria admins

#

I wanna know cause they look sick

surreal kelp
main solar
#

Sorry

surreal kelp
deep fern
#

where can i apeal a ban?

runic marlin
marble mantleBOT
#

Hey, @deep fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

deep fern
#

it says i dont seem to be banned

runic marlin
#

Did you link the correct steam account?

deep fern
#

yes

runic marlin
#

Try making a mute appeal then but say you were banned etc.

deep fern
#

Ok i did i told my freind same thing but its not working for him

runic marlin
#

What does it say when he submits an appeal?

deep fern
#

he just got it after the 3rd try

runic marlin
tawdry cairn
#

hey

#

i appealed

#

and they said it was accepted but it says im still banned for 3 days

toxic shard
#

Appeal accepted doesn't means insta unban, it means not permaban/end date applied

tawdry cairn
#

ah

timid swan
#

Have they sent the EU main map?

runic marlin
#

Only servers that have map votes are @torn bronze & @compact wyvern

timid swan
#

aight

hoary igloo
#

!appeal

marble mantleBOT
#

Hey, @hoary igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

nocturne tundra
#

Hello! Is it planned to expand to 800-850 players today?

#

or is it impossible?

marble mantleBOT
#

Hey, @nocturne tundra

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

nocturne tundra
#

thanks

idle rampart
#

he got kick from server lol

limber sundial
#

what if my dad forbids me to play rust

lucid lintel
#

can anyone send me a ss of rustora eu smalls map

low drum
#

any updates on when sea long VIP is coming out i want to buy it

compact parcel
near halo
#

Hey! im just wondering when the US rustoria 2x wipes? if so where is the map voting poll?

worthy bramble
#

Do i just dm an admin if i need help from them?

toxic shard
worthy bramble
#

says im banned from a server but dont remember doing anything wrong

atomic vine
marble mantleBOT
#

Hey, @worthy bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

hey @toxic shard if you could just answer like 2 questions thatd be great!

near halo
#

The rustoria 2x wipes today right? if so where is the map poll for it? thanks!

near halo
#

is says every tuesday and thursdays though

toxic shard
#

From a FP point of view we are still thursday

near halo
#

FP?

toxic shard
#

facepunch

near halo
#

okay hold up lets back up for one moment lol sorry, does it wipe today or no? the US one

toxic shard
#

#wipe-feed you will have the time on your local timezone

atomic vine
toxic shard
#

yeah this one 🙂

near halo
#

oh shit im so sorry marc!

toxic shard
#

Nothing to be sorry about

near halo
#

thank you so much!! i was totally confused lol thanks!

toxic shard
#

sometimes with sea, AU playing on EU or even US , .,.. it's complicated, refering everyone to this channel make it more easy

worthy bramble
toxic shard
worthy bramble
toxic shard
marble mantleBOT
#

Hey, @worthy bramble

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

worthy bramble
#

ty for the help

near halo
#

is any admin online ?

toxic shard
near halo
toxic shard
#

if you don't have a paid version of battlemetrics the data you can see is not really relialable

#

what you see and what we see is not the same

near halo
#

zuet is admin in this battlemetrics website can i bring him to here ?

#

i get this information from them

toxic shard
#

We do not provide battlemetrics support, therefore I don't think it's the place for that

near halo
#

but i think this person is reason why my ban change from hacker association to hacker i think i have false ban i tell this to another admin yesterday i just find out about this person when i check the other discord

#

i havent play rustoria server since 2020 but this person played it 10 days ago it says in battlemetrics and got banned

#

but i am try to explain we are not the same person this guy is from EU or something just using my name ? ?

toxic shard
#

Again the public information or using a free subscription in BM are not relialable

#

we do not use them, nobody does

deft ridge
#

This is the FIRST TIME I log in to this server and disconnected playing with hacker won't let me
in. why can't I log in?

#

pls help me

toxic shard
#

Also I wouldn't consider ghosting an account when you name is cloudxyz, it's a name that is used by multiple people

marble mantleBOT
#

Hey, @deft ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

i just mean it is somehow link to my account when BM admins looked me up how is it possible ? i can ask my friend to come maybe he can show you better proof from his website if it will help

compact parcel
near halo
#

yes i understand

#

but my information is from admin ? so i am just confused lol

compact parcel
#

Different admins can see different things dependent on their organization access

near halo
#

but if it is true they can see that this player is not me ?

compact parcel
#

Yes

near halo
#

i have been playing rustafied main only

compact parcel
#

Yee

near halo
#

this player was banned on rustoria 10 days ago

compact parcel
#

That wouldn't affect you

near halo
#

i will try talk with maybe different admin in battlemetric or owner or some thing and see if they can have better information and come back

light canyon
#

HOW I CAN BUY VIP?

echo venture
toxic shard
#

You need to wait at least 4 more days

near halo
#

can someone tell me what SEA servers are

toxic shard
near halo
#

@toxic shard what about EUS

runic marlin
lean nacelle
#

Hello! will the slots on the Main EU be increased?

marble mantleBOT
#

Hey, @lean nacelle

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

hushed vapor
#

rustoria eu small down?

toxic shard
south crypt
#

Can someone check if I’m still banned from the server

toxic shard
hushed vapor
#

just timed out and cant rejoin everything else works fine

south crypt
#

And have a squad im playing with and needing to confirm 76561199278717348

hushed vapor
#

connection attempt failed

toxic shard
south crypt
#

I got banned for playing with cheater and they said 2 weeks ago I would be unbanned in a week so I should be wanting to confirm

hushed vapor
#

not showing on server list now

toxic shard
south crypt
hushed vapor
#

its not up

#

eu small not showing and ip dont work

feral kernel
#

why cant i connect to EU 3x no bp??

toxic shard
hushed vapor
#

everyother server but that one

toxic shard
hushed vapor
#

still not showing

rocky yew
#

3x EU MAX6 wipe ???

thin plover
hushed vapor
#

is anyone online that can help with network tickets

runic marlin
#

If you've made a network ticket an admin will get back to you as soon as possible.

peak jolt
#

hey guys , i wanna talk with ur support , who responsible for bans, thats annoying , my friend got ban for hacking , but we never used em , we are 30y.o , we are playing this game for fun , we are not trying to cheat or do any shit on the server cuz it losing the poing of this hardcore game, the wipe will start in one hour, can i talk with a guy who can unban him ?

peak jolt
#

he did already , but its take 1-3 says which is again , doesnt make any sence , ur guys didnt even call him to check on bans ...

hushed vapor
#

ah man big q for me now

runic marlin
bright egret
#

do we get map for rustoria 2x US before it wipes?

peak jolt
#

maybe u have to recheck ur policy on bans ? you cant give ban before u check account , otherwise i ll claim everybody who kills me ?

runic marlin
bright egret
#

Unfortunate thanks anyway

peak jolt
#

every kid who got killed can claim me , so will i get a ban too ? just wondering , trying to understand ur position

runic marlin
noble sky
#

wtf

#

happend

#

rustoria eu main

near halo
#

wtf

supple karma
#

fookin ell fam

near halo
#

eu main fuck

supple karma
#

fuck main eu

near halo
#

Be patient guys, we working

#

o my good

foggy grove
#

Hello, I get kicked because of "IRL Threats" and i dont understand why. Its my second time on this Server when it was my first time playing on this Server i didnt had an mic so i dont know why i getting everytime disconnected.

livid tapir
#

Like IRL threats - “Name”

foggy grove
#

no

runic marlin
foggy grove
#

its just "IRL Threas"

livid tapir
#

Then just appeal normally^ with the link provided above

foggy grove
#

How long does it take?

livid tapir
#

Between 1-3 days

iron rune
#

so egal was ohr hier schreibt geht schlafen ihr ratten

noble sky
#

guys wtf eu main

#

i was stacked full invnetory what if naked take everything

near halo
runic marlin
#

Booting right now infact.

earnest turtle
#

is there a big backup on tickets rn? put in an appeal 3 days ago and no message from bot. no rush just curious (:

runic marlin
earnest turtle
#

No problem, I figured they were busy. And ofc! Just hope I can get unbanned LOL

compact parcel
#

Appeals typically take 1 to 3 buisness days on average so you are still within the normal margin of response times

livid terrace
#

are you gonna increase pop on main'

#

?

runic marlin
marble mantleBOT
#

Hey, @livid terrace

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

toxic shard
#

it's not instant, it will over a short period of time

livid terrace
#

kinda unfair that I was loaded in and now I'm in a 250 player queue

#

js

compact parcel
#

You can always purchase a queue skip to bypass the queue 😄

runic marlin
#

it is unfortunate but nothing we can do anything about I'm afraid

cerulean sapphire
#

wtf I am connected server rustoria 2x vanilla and I am ban from hacking wtf ?

runic marlin
marble mantleBOT
#

Hey, @cerulean sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

grim thicket
#

so.... remove the biweekly description, as you just wiped this server?

toxic shard
grim thicket
#

right on, thanks

thorn lodge
#

yo admin i need help

runic marlin
thorn lodge
#

u can pull up and see inside this stone floor

#

it’s in there

runic marlin
#

I am sorry but there is nothing we can do to help you, admins do not interfere with gameplay.

thorn lodge
#

bruh

thorn lodge
runic marlin
#

I'm afraid not.

lime prairie
#

why do you guys have the weirdest most confusing que prio options

#

im all for options but....not if they prevent someone from purchasing...

runic marlin
#

What do you mean exactly?

lime prairie
#

lemme pull it up i dont understand the two options, tried asking last night

#

VIP vs Wipe VIP

runic marlin
#

Oh I get what you mean.

lime prairie
#

its just a 5 day plan vs a 30 day plan?

compact parcel
#

Wipe is a 5 day vip

hexed nimbus
runic marlin
#

Yes exactly.

compact parcel
#

Normal vip is for 30 days

lime prairie
#

ayee aight cool cool sorry - thank you

compact parcel
#

@lime prairie

runic marlin
#

No worries! We're here to help afterall 🙂

compact parcel
#

Well half my msgs sent after others loaded oof my bad

compact parcel
#

Sorry for the late ping m8

hexed nimbus
runic marlin
#

^ come back

lime prairie
#

do i have to leave the server for prio update

runic marlin
#

You're in queue right?

lime prairie
#

yeah

#

WTF

#

i just skipped 180 ppl lmfao, holy hell.

runic marlin
#

Did you have to reconnect or it took you out from the queue while connecting?

lime prairie
#

didnt need to reconnect (:

runic marlin
#

Perfect, thanks!

#

Enjoy VIP 🙂

vagrant night
#

dear admins, please see my appeal) bought premium. I want to play. the day has already passed. nickname E100. banned by the hardware. I don't use cheats. help solve the problem!

lime prairie
#

actually it did boot from que in case anyone was wondering

vagrant night
#

I'll buy a VIP, just solve the problem with the ban

pure vector
topaz mulch
#

how to buy vip in russia?

pure vector
topaz mulch
tiny nebula
#

wrong chat

vagrant night
#

I live in america ))

runic marlin
#

Yeah. not the place.

topaz mulch
#

there is no way to buy in Russia?

pure vector
vagrant night
heady pasture
#

why do i get kicked for vpn proxie service when i dont even have a vpn

compact parcel
#

!steamid

marble mantleBOT
pure vector
compact parcel
near halo
#

Any admins here?

pure vector
near halo
tender frost
#

where can i find whens wipe on eu long

pure vector
compact parcel
#

It's the first Thursday of the month every wipe

pure vector
near halo
pure vector
#

!youtubelink @near halo

marble mantleBOT
#

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

near halo
#

can i send screenshot that i subed?

boreal gazelle
maiden sparrow
#

Any chance I can get a little 1on1 chat with an admin?

shell pawn
#

Im not an admin but im sure i can help

maiden sparrow
#

well, i can give it a go

#

im playing in a group of 5-6 guys. This wipe a real life friend of one of my usual teammates downloaded rust to come play with us

#

today, he got a gameban for some kind of hacks..

shell pawn
maiden sparrow
#

no, and I dont care if he does. I dont believe u get gameban for no reason

shell pawn
#

Well if he believes he was wrongfully banned he can always appeal on our website.

maiden sparrow
#

i am a cheat-hunter. I report and get people banned. i dont play with cheaters. until he gets unbanned he is not someone I will speak too

shell pawn
#

Well he couldve been wrongfully banned

maiden sparrow
#

only thing i am worried about is that i have like.. 13k hours in this game. always been cautious about who I play with. and now im afraid I can get association cause he was with me for 2-3 weeks in the team

near halo
#

hey i was banned for "hacking" and i dont even hack 💀

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

shell pawn
maiden sparrow
#

ok thanx. never experienced anyone in my team getting that shit before so this is brand new for me

#

but Rebel, if you say its possible - then its up to him to appeal. I just told him to contact admins and that unless he gets unbanned - he is not someone I will play with for a second

maiden sparrow
#

hehe yeah thanx. its important imo.. Cheaters ruin the game for everyone else. people "invest" so many hours into online games - they shouldnt have to play against cheaters.

loud hollow
#

vip does not let the queue pass ?

shell pawn
tranquil jay
#

yo

#

i got the wrong vip i think

shell pawn
loud hollow
#

then why don't I go ?

shell pawn
old token
#

hi, I was mistakenly banned on your server for playing with a cheater, but I don't play with a cheater, I'm an honest player.unban me please

shell pawn
toxic shard
#

give it a couple of minutes and you should be able to join

old token
#

thank you, you can skip me through the queue, I just stood in line and got kicked with this reason

toxic shard
#

unfortunately no, we do not manualy skip people

old token
#

well okay

pulsar rapids
#

Can you /remove a base you take over? Or does the plugin not let you

lost kernel
#

Guys, why on Vanilla x2 limited fertilizer selling? its very bad decision, now many ppl will change the server, many of us played here only because of that, it gives us (duo/trio guys who have work and play 3-5 hours) chance to oppose big clans, and now it is impossible as on many other servers, we don't wanna change server, please return it as was previously!

rancid barn
#

/ticket

marble mantleBOT
#

Hey, @rancid barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lime prairie
#

yall r fire firstly, secondly i have another question if I may

compact parcel
#

It was a change to balance the method of obtaining loot to be in line and comparable to other methods. Rust implemented a limited stock originally to prevent users from abusing it and all rustoria has done recently was disable one of their plug-ins to balance it as intended. You can always leave your suggestions and feedback in the channel oat stated above and im sure if a majority of users dislike the change they would revert it

lime prairie
#

us monday wipes on mondays 3pm est. bp wipe thursday on 9/1.

does that thursday wipe also include a map wipe?

or will the map be the same, keep what is built, but ur bps get wiped mid week?

compact parcel
#

Yes

lime prairie
#

if thats true id think itd force scrap saving til thurs?

compact parcel
#

Full wipe on force

lime prairie
#

force = 9/1 ?

compact parcel
#

Yes

#

All servers have to wipe the map every month

lime prairie
#

aye full wipe = build + bp

compact parcel
#

Yes

lime prairie
#

lol, last one lol

compact parcel
#

It'll wipe Thursday and then again on Monday

#

And continue to wipe every Monday until the next force wipe

lime prairie
compact parcel
#

❤️

lime prairie
#

ima sub for like 6 homies for thursday lol

#
  • wifey actually. shes gonna f@#^@n hate me for bringing her here.
#

yall ban stream snipers?

#

shit ill read the full rules, ty ty

compact parcel
#

My friends wife loves to boat farm

maiden sparrow
#

Yo! any plans to merge EU and US together when Rust adds the ferry so that you can take it between two servers? talking about US and EU long. would be awesome!

shell pawn
compact parcel
# lime prairie yall ban stream snipers?

They do not ban snipers but you can do the following to avoid snipers

Private steam acc
Unlink all social media to ur discord
Different steam name/url
Disable chat
Streamer mode
Private battlemetrics ($5 a month)
Map cover/chat cover

lime prairie
#

yall tooooooo fire

near halo
#

Why i dont get Steam Point? ive joined the steam group?

runic marlin
#

Does it say you linked with steam now?

near halo
#

it only says Discord, Twitch

#

@runic marlin

runic marlin
old token
#

@toxic shard I still haven't been unblocked

#

@toxic shard I still haven't been unblocked

runic marlin
#

No need to tag him again.

old token
#

okay

near halo
#

well i did both like 1-2 hrs ago

#

but i got the twitch one

runic marlin
#

Hmm that is strange. Steam group one usually takes 5-10 minutes for it to register but not an hour

near halo
old token
# runic marlin Have you made a ban appeal?

yes, and they wrote to me that I was not banned on your server, although this is not the case, I am kicked for playing with a cheater from the server and I did not play with a cheater

echo venture
near halo
runic marlin
lime prairie
#

2/10 times i open my chat, my browser opens to rust.facepunch.

old token
marble mantleBOT
runic marlin
#

Mind sending me your steamid from that link?

old token
#

76561198990688652

#

I submitted an application, I was told that they would consider

severe swallow
#

i waited in mains queue for an hour 30 and it kicks me out of it

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

severe swallow
#

@shell pawn what does that mean? r u telling me to buy vip on ur server cause it kicks me out for a problem that only happens w rustoria servers???

shell pawn
runic marlin
#

@old token When did you make your ban appeal?

#

How long ago?

severe swallow
#

BRUH HOW DOES THAT MAKE SENSE

#

IT WOULDNT BE A PROBLEM IF UR SERVER DIDNT KICK ME OUT HALF THE TIME

shell pawn
severe swallow
#

I WOULDNT BE IN WUEUE IF UR SERVER DIDNT KICK ME OUT

lime prairie
#

$4.12

#

or w/e lul. fk that que

old token
tough bane
tough bane
old token
tough bane
tough bane
#

@old token Issue should be resolved. Please connect again in 10 minutes. Not earlier. Thank you and have a nice time.

old token
#

okay thanks a lot

tough bane
#

Hello DungeonMaster,

#

please be a little patient. Our admins are pretty busy as it is wipe day for a lot of servers and they are working hard on getting all these tickets taken care of.

candid goblet
runic marlin
#

Prodigy will reach out to you shortly

candid goblet
#

Who is prodigy? xD

runic marlin
#

An admin

tough bane
candid goblet
#

no

tough bane
# candid goblet no

Ok then, keep your secrets. It is for our admin prod so he can help you quicker.

marble mantleBOT
candid goblet
#

76561199173074481

glass torrent
#

how do i mkae a ticket for a cheater?

tough bane
marble mantleBOT
#

Hey, @glass torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
obtuse silo
#

/ticket

marble mantleBOT
#

Hey, @obtuse silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thick blade
#

is there a way to change my vip and change it to rustoria main ? and how to i cancel my subscriptionit wont let me when i click on it

runic marlin
marble mantleBOT
thick blade
#

thats not what im trying to do

runic marlin
#

Oh I get you, get the remaining days over to another server?

thick blade
#

ye

#

i have 22 days of vip left on us medium but i wanna change it to us main

runic marlin
#

I am afraid that it is not possible unfortunately.

thick blade
#

I thought they use to do it tho ive had it done in the past...

obtuse garden
#

the site is giving me this error code when i try to get the que pass: Invalid Steam ID entered. It should look something like 76561198134262586 and NOT STEAM_0:0:86998429.

marble mantleBOT
runic marlin
#

The steamid you get there is the one to use.

obtuse garden
#

sorry im an idiot lol thank you

runic marlin
#

Don't worry! 😄

sturdy grove
#

!ticket

marble mantleBOT
#

Hey, @sturdy grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

latent tendon
#

/ticket

marble mantleBOT
#

Hey, @latent tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rancid barn
#

tickets arent working still waiting for a blatant cheater to be banned on 2x US

thin plover
tawdry trench
#

ive just been insided on 2x

#

can they be banned

livid tapir
cerulean forum
#

/ticket

marble mantleBOT
#

Hey, @cerulean forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry trench
latent rapids
#

Hello, I believe that RJ DOWDING LTD is invading my privacy and sharing my personal information with third parties. I tried to contact you by other platforms but couldn't get a respond. May I please know whom should I speak to get more information?

obtuse aurora
#

I just got banned as named Mad Lad

shell pawn
obtuse aurora
shell pawn
obtuse aurora
#

idek wanted to find out

hushed spire
#

I just got banned wtf

obtuse aurora
#

@west osprey banned me

hushed spire
#

I'm Mad Lad

obtuse aurora
#

my steam names Mad Lad

#

wtf Papi

latent rapids
#

😄

hushed spire
#

I got insided and I was talking shit to this asshole and I get banned? Are you fucking kidding me?

shell pawn
obtuse aurora
#

ofcourse

latent rapids
#

@shell pawnwhom should I talk about my privacy rights?

hushed spire
#

I said send addy and I'll kill you, but who's actually going to kill someone over Rust?

#

Y'all losing your Liberal minds

#

What do I do now?

#

I have all bps for my squad

shell pawn
hushed spire
#

Bruh

#

It's fucking Rust he insided me I was heated

#

Y'all kidding me?

shell pawn
hushed spire
#

He literally kept lying in chat saying I insided him and I fucking lost my mind

shell pawn
hushed spire
#

Imagine getting insided

#

And then the dude starts lying about you in all chat

#

How would you feel? I need to be unbanned now I have all bps for my squad

latent rapids
#

@hushed spireif I were you, before I say even more wrong stuff in here, I would go outside and take a deep breathe my friend. They are accusing you for something really serious 😄

hushed spire
#

Ye sure I fucked up for talking back to him and lsoing it but banning me?

#

I know exactly what I said to him, my bad I was heated

shell pawn
hushed spire
#

I need to appeal this what do I do my teams waiting on me

latent rapids
#

That person who insided you can literally file a report against you 😄

hushed spire
#

But it's cool that he insides me? Then lies saying I insided him

shell pawn
shell pawn
hushed spire
#

Cool bro so actions mean nothing but angry words get you banned

latent rapids
# shell pawn Yes, insiding is not against our rules.

Hey, I know you do not know how to address my issue but is there a way to speed up this process. I read your privacy policy with my paralegal and she confirms that you are violating my rights. I will have to ask you stop this immidiately.

hushed spire
#

Where do I appeal?

shell pawn
latent rapids
#

Also, as you can read here

#

Right to erasure: You have the right to request that we delete your data. There are some circumstances where we may need to keep your details, for example, if we are legally obliged to do so or to manage an ongoing account or business relationship with you. If this is the case, we will explain and discuss these circumstances with you.

shell pawn
#

Im just a chat mod mansadge

echo venture
#

Hi there @latent rapids can I ask for your geographical location in the world

latent rapids
#

I feel you

echo venture
#

Okay, so you are not in the EEA which is what the right to object appeases to, have a nice day!

latent rapids
echo venture
latent rapids
echo venture
#

This is stated clearly in our privacy notice, which your paralegal apparently read through

#

Okay what is your personal information?

hushed spire
#

How does this appeal work? How am I contacted?

latent rapids
echo venture
shell pawn
#

i recommend verifying your discord, its much easier to see a response.

marble mantleBOT
#

Hey, @hushed spire

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

compact vigil
#

hey how do i use skins if i purchased vip

echo venture
compact vigil
#

yaa it just takes me to the loot menu

zealous kettle
compact vigil
#

got it...thanks so much

#

love the servers btw

latent rapids
#

@echo ventureI recently address another issue requesting refund but didn't get a respond.

hushed spire
#

Nice now my team doesn't have bps and I stayed up bp farming for last 2 days for nothing, over words, because I was angry at a dude who insided and lying about me in all chat

echo venture
#

You being banned doesn't constitute a refund, as per our TOS

latent rapids
#

@echo ventureYes but there is no reason for me to be banned.

hushed spire
#

Good thing I didn't get VIP

hidden trench
#

yoo

latent rapids
#

@echo ventureNo there is not, you can't simpily ban someone, and refuse to refund them without giving a solid proof.

hidden trench
#

could i talk to some1 abt my ban LMFAOO

hushed spire
#

I understand muting me for a day, but banning me after? Joke

shell pawn
hidden trench
#

shi apparently over 3

echo venture
hidden trench
#

could i like priv dm someone

shell pawn
hidden trench
#

bet dm me

latent rapids
echo venture
#

Again, we reserve the right to not share evidence for these reasons

latent rapids
latent rapids
#

I was only told that I was banned because your admins wanted to talk to me. I have proof of it

echo venture
#

Not going to debate this with you any longer, you can have fun playing other servers

#

!mute @latent rapids

marble mantleBOT
#

:ok_hand: muted Elephant#0370

shell pawn
hushed spire
#

Ryan could you please review my appeal rn? If I'm banned for good we just want to know

#

I'm sorry for what I said, I won't use side chat anymore, mute me forever idc

#

I just need to get back on

hushed spire
#

Ty

atomic vine
#

Rustoria doesn't moderate voice chat since there can be no logs of it and it's easy to tamper with so sadly they won't ban that player who yelled the N word. You'll have to mute those kind of players yourself sadly and as of the cheating part,

#

!ticket

marble mantleBOT
#

Hey, @rancid tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
#

i think that video was just for the "cheater"

atomic vine
#

not sure but if that's the case then it's big L. It clearly sounds like it's in-game voice so PepeShrug

rancid tinsel
#

oh shit were they really yelling the n word XD

#

my bad

atomic vine
#

I'd delete that clip if i were you

livid tapir
#

nothing to prosecute him for varmen

atomic vine
livid tapir
#

make a ticket for the cheater @rancid tinsel

#

but that looked like someone with good headphones

#

you were stomping around right up until he peaked you

#

how many hrs do you have goldfish

cerulean forum
#

any admin can help me?

rancid tinsel
#

i was only running while he was shooting

atomic vine
rancid tinsel
#

the n word was a soundboard my friend has, sorry about that

quiet vortex
#

how do i fix this where it doesnt display how many points i have

cerulean forum
#

just got a racist guy screaming the N word outside my base 24/7 got clips and eveything just want him gone

livid tapir
cerulean forum
#

racism is allowed?

#

damn xd

livid tapir
#

not quite what i said

cerulean forum
#

then if it aint allowed surely a mod can help me?

livid tapir
#

nope

#

they only moderate in chat stuff

atomic vine
# cerulean forum racism is allowed?

Absolutely not. However, it's not possible to keep logs or smth of voice chat compared to text chat and it's easy to tamper with such clips so can't mute/ban people for it. It'll has to be up to you to mute those players yourself

livid tapir
#

not enough hours in the day, not enough admins in the world

cerulean forum
#

fair enough mate wont be playing here again then

livid tapir
cerulean forum
#

yeh they do normally on chat support with sufficent evidence

#

atleast a month ban

#

for screaming N word outside my base for 3 hrs

raven bison