support

[stiff widget]

why cant you open it? feel free to send me a screenshot

[unique estuary]

like this

I don't want to bother the administrator, but I don't know why I really can't open it

[normal dawn]

Refresh the flux capacitor

[grizzled prism]

WHAT WAS BANNED FOR as.melehin06

WHAT WAS BANNED FOR as.melehin06?

WHAT WAS BANNED FOR as.melehin06

@clever badger

[zinc flame]

WHAT WAS BANNED FOR mi

[grizzled prism]

@hybrid sage

@jolly solstice

@barren hatch

WHAT WAS BANNED FOR as.melehin06?

[zinc flame]

WHAT WAS BANNED FOR MI

[near halo]

@zinc flame@grizzled prismstop @ staff

[silent iris]

because dalbajobs

thats ur answer

[grizzled prism]

why ban ordinary players for nothing?

[grizzled prism]

shut your mouth

[near halo]

Stop it, just make appeal

[near halo]

!appealru

[marble mantle]

Привет, @grizzled prism
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[woven frigate]

why didnt i get any respond on my bann appeal, my team mate has been unbanned already

<@&274971100184576010>

[raven mist]

Because you are not your friend

Appeals are being reviewed case by case

[woven frigate]

high iq answer

[raven mist]

Indeed

[woven frigate]

<

[raven mist]

Please be patient , it will get reviewed

[woven frigate]

alright 🙂

[grizzled prism]

it's just that you will answer for now, all vypes will pass because of a meaningless ban

[river pilot]

is it possibel to join, even if my frind is banned?

[boreal gazelle]

Depends what your friend is banned for u mightve gotten accosiation banned but not sure, if you try to connect you will see if ur banned or not

[river pilot]

its vac ban, he hacked in another game and opened rust right after, and then got banned for cheating

[boreal gazelle]

Did he get game banned from rust? Or was it a ban from rustoria, has he made an appeal for the ban?

[river pilot]

banned from rust i think, its said van ban on steam account

yes he have wrote to easyanticheat

[boreal gazelle]

Hmm, i cant really help with that but you can see if ur banned or not by trying to connect

[river pilot]

yes okay, but thanks 🙂

[plain sage]

are rust bots allowed

[languid forum]

!report

[marble mantle]

Hey, @languid forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[languid forum]

russian cheaters on us long

any admins

[balmy cypress]

Make a ticket in game and admins will review it as soon as they can

[oak cargo]

!appeal

[marble mantle]

Hey, @oak cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[plain sage]

@upper escarp are rust bots allowed on the server

[upper escarp]

What do you mean by rust bost?

[plain sage]

like rust + and rust link

[upper escarp]

I do not believe that we allow 3rd part applications with Rust+ as an exceptio

since that is made by FP

[floral ember]

Hi when is rustoria EU medium wiping? today or next week?

[spare widget]

I would guess today since force wipe was 2 weeks ago

[rough moss]

#oldserverinfo

[plain sage]

ok ty

[balmy cypress]

Hey @stable hornet

Please accept my friend request

[inner stump]

Hi , where i can check map for next wipe rustoria eu main ?

[balmy cypress]

The maps are private until the server wipes and the map is live

[rough moss]

They don't show the maps before wipe

[umbral wagon]

Hello, how long are appeals for an incorrect ban considered, I really want to catch the wipe, which will be in an hour

[rough moss]

Usually they're 1-3 days but could be shorter or longer

[balmy cypress]

Just had a look and its most certainly not an incorrect ban, your teammate was gamebanned 8 months ago which caused your ban.

Pushing that to the side, it has been a long time now and you've more than served the ban length so I've unbanned you. Should be good to connect in 5 minutes time. Be careful who you let into your team.

[atomic vine]

^

[runic marlin]

Nice guy luke

[umbral wagon]

And you can find out the nickname of a friend, my teammates and I really don’t know who played with cheats...

[uncut harbor]

Hey, sorry for the general question. Just wondering if US Main has a daily restart and if so what time? TYVM

[atomic vine]

are you asking who in your team was cheating that got you banned?

[stable fractal]

+\

[umbral wagon]

I ask who played with cheats.

[stable fractal]

I got banned with him, we played together

And also got unbanned later

[balmy cypress]

Their name was bo6ix - it was 8 months ago and for a short time so perhaps one teammate brought them in and the others didn't know.

[umbral wagon]

got it, thank you, you are the best admin.

[near halo]

good afternoon, I am writing to you because of the ban on rastoria eu small, I was banned because I played with a cheater, I changed teammates many times in that wipe because there is no permanent one and I did not know that I am playing with a cheater, so I ask you to consider my problem

[runic marlin]

?appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

thank u

[hexed nimbus]

give a example

[boreal gazelle]

#support message 💀

[surreal kelp]

Rust + is an app developed directly by facepunch so by all means you can use that. Rust link is a discord bot integration for that app

[near halo]

Why is there no reasoning with a denied appeal?

How many times can I put in an appeal

[elfin barn]

If an appeal is denied I’m afraid there is no amount of other appeals which could help

[maiden mirage]

Hello, yesterday I applied with my problem and filed an appeal on the site, and today I received such a message from rustoria discord "Our administration has considered your appeal and it has been accepted." where can I see the response of the administration or something like that? as I understand it, I can now play on rustoria servers or not

[rough moss]

Yes, you should be unbanned if it was accepted.

[surreal kelp]

Your ban should have been lifted. You can try to connect to our servers. You can review the response of your ticket by the /ticket option ingame

[sonic cradle]

Is anyone gonna look at my appeal? Put it in like 4 days ago

[surreal kelp]

Also you can check at the same webpage you performed the appeal

!appeal

[marble mantle]

Hey, @surreal kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal kelp]

You will be notified. Please be patient.

[sonic cradle]

Ok

Just wondered whole team got there appeal done 2 hours

[burnt jewel]

force wipe it is bp wipe or map?

[frozen bone]

Hi, support team, I have VIP subscription for rustoria eu medium and is not working

[runic marlin]

#payment-support

[pure vector]

!force

[marble mantle]

Hey, @burnt jewel

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1662055200:F> (your local time) is the time of the next force wipe and it will happen <t:1662055200:R>.

[rough moss]

#payment-support

[pure vector]

Have you made sure you bought it for the right account,

[frozen bone]

thanks

[frozen bone]

yes, I have automatic renew for almost a year now

first time facing issue

[pure vector]

Did it write money of your account this time?

[sharp lotus]

<@&874995535881326632> need an admin. i am in Waiting for support

[frozen bone]

yes, 14 days ago, and it worked during the forced wipe

[toxic shard]

check in your profile on the donate website if the vip is still active

if it's the cave open a #payment-support ticket

[frozen bone]

it is

[pure vector]

I cant call right now but might be able to help you over text, what do you need help with?

[frozen bone]

rustoria team answered the ticket really fast and fixed the issue, thanks!

[frail cedar]

admin

admin！！！！！

[toxic shard]

what's up ?

[brazen venture]

EU MAIN RAISE SLOTS PLS

[frail cedar]

i get vpn ban can u help me

[toxic shard]

!appeal

[marble mantle]

Hey, @frail cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frail cedar]

i cant open..

I can provide you with my 16-digit number and then you can help me？

@toxic shard

[toxic shard]

post it here

[frail cedar]

76561198431668266

@toxic shard

[toxic shard]

please don't ping me 50 times ..

it's fixed

[crude lark]

When will the slots increase?

[frail cedar]

ok ty

[toxic shard]

!slots

[marble mantle]

Hey, @crude lark

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[crude lark]

tabi efendim

[burnt jewel]

was bp wipe?

on main

[rough moss]

no map only

[charred ferry]

hello my friend has his tail which comes from this restart at more than 500 player he was at 30 how do we do

[hexed nimbus]

eighter get VIP or wait thats all you can do

[bronze gazelle]

hey i bought wrong vip can i transfer it ?

[burnt jewel]

why in #oldserverinfo force wipe?

[hexed nimbus]

only if it is unused and the server that you want it transferred to still has vip available if its sold out then dont think so way he needs to make a ticket in #payment-support

[brave epoch]

@balmy cypress Hi bro, i have to talk with you

[balmy cypress]

Hey, what’s up?

[brave epoch]

but i dont really know why

[floral ember]

Hi guys i just got DCed from rustoria EU medium and trying to reconnect just says failed to connect.

not able to reconnect.

[slim glacier]

its crash

[floral ember]

ah thank you

[slim glacier]

will open

[winged knoll]

i have accidentally purchased EU main VIP instead of VIP EU Medium, is there any chance io can have the VIP transferred over?

[rough moss]

#payment-support

[winged knoll]

ty

[rough moss]

If you haven't used it and the VIP isn't out of stock on that server they should allow it

[hexed nimbus]

#payment-support and make a ticket

[solid cedar]

how long will it take for meddium to restart

[toxic shard]

a couple of minutes

[solar socket]

is it a restart or rewipe?

[toxic shard]

no rewipe

[rough mulch]

Rewipe eu medium

[barren tangle]

Rewipe eu medium!

[solemn ruin]

REWIPE EVERY SERVER

[rare herald]

<@&274971100184576010> RUSTORIA EU server issues

[bronze wind]

How do you cancel a sub? I've tried to cancel but when you put the reason and hit the red button nothing happens

[hexed nimbus]

!cancel

[marble mantle]

Hey, @bronze wind

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[bronze wind]

maybe its just broken atm

[hexed nimbus]

type the exact words in the reason bar

" i wish to cancel "

[winged knoll]

how long does it take for tickets to be resolved?

[hexed nimbus]

depends but usually pretty fast

[winged knoll]

ah ok, im not supposed to click claim am i? because it does not allow me to

[hasty copper]

ths rustoria for wb lvl 2

[hexed nimbus]

dus not work

[hasty copper]

nice restarting

[opal hornet]

wtf is with EU main

[elfin coral]

i want to buy vip

but out of stock

[opal hornet]

everyone just casually gets kicked and now in queue

[topaz tusk]

yea its bullshit

[ancient dune]

buy vip earlier

im solving problems here im too skilled

[bronze gazelle]

ur so smart

[amber notch]

need support pls

[hexed nimbus]

With ?

[regal raptor]

Hello

i need help

[pure vector]

What do you need help with?

[hexed nimbus]

So fun ask for help and then don’t respond 😂

[regal raptor]

I stood in queue got kicked. My friends didn't get kicked out. I don't have much time and would like to request a one-time entry without a queue

[pure vector]

Unfortunately we do not give those out

[near halo]

"one time entry without a queue" 💀

[regal raptor]

But this is no fair

[pure vector]

It is something that happens on all servers, it is not a mistake on our end, since there is nothing we can do about it we do not give out free queue skips

[rotund bobcat]

At how many days with no response to an appeal should I start comming here asking for an admin

Cuz it’s been 6 days now

[hexed nimbus]

Have you checked back on the bans page ?

[misty scroll]

I've messaged the admin who is handling your appeal

[hexed nimbus]

👆

[rotund bobcat]

I did last night

[rotund bobcat]

Yea thanks

Also

[misty scroll]

You'll be unbanned now, give it a few minutes

Sorry for the wait

[rotund bobcat]

Wait

Plz

Cuz it’ll happen again

[misty scroll]

What do you mean?

😄

[rotund bobcat]

It happened twice now

Exact same way

Both times upon crashing

[misty scroll]

I'm optimistic

[rotund bobcat]

I’m worried it’ll happen again

[rotund bobcat]

Can I dm u

[misty scroll]

Well if it happens again, we'll have to look further into it I suppose

Sure

[rotund bobcat]

If it happens again

[misty scroll]

Yes

Absolutely do that

[rotund bobcat]

Sry on phone rn so hard to type

[hard kestrel]

whats the ranking system in ukn

[rotund bobcat]

Tysm

[misty scroll]

Are you referring to the ELO scrims on RTG?

[hard kestrel]

ye

[rotund bobcat]

Am I allowed to ask if it was an automated ban

[misty scroll]

It works like any other ELO ranking system, if you win you'll gain more ELO, if you lose your ELO will decrease

[hard kestrel]

yeah like whats the ranks i mean

[misty scroll]

I cannot give out any information about the cause for the ban, sorry

[misty scroll]

Oh like that, well to be honest I don't remember it all off the top of my head

I believe it is shown ingame though

[rotund bobcat]

Ah just cuz I am just assuming cuz of the scenario happening twice exactly the same way that it was automated

But ok thank you

Hopefully I won’t have to come back 👌

[hard kestrel]

also can i see my stats?

[misty scroll]

What type of stats are you trying to see?
You will see your stats for different gamemodes when you enter them.

[hard kestrel]

like my scrim stats

[misty scroll]

Which RTG are you on?

[hard kestrel]

eu

[misty scroll]

And what's your SteamID?

[hard kestrel]

76561199345865138

[untold compass]

time out 😄

second one

[misty scroll]

Your stats are:

https://twitter.com/rusthackreport/status/1557502282811510785

Rust Hack Report (@rusthackreport)

TERRY was banned https://t.co/iFRQqNnzJZ

Twitter · Aug 10, 2022, 11:00 PM

[regal raptor]

just now so many people were kicked from Rustoria eu main

[hard kestrel]

there is no rule for ban evasion on rtg

i looked

[regal raptor]

and admins said me, that it is my problem

[wispy loom]

We're looking into EU Main

[hard kestrel]

no ban evasion rule

@misty scroll

[nocturne tundra]

the second time throws out from the server with a timeout error...
and sit in line again

[atomic vine]

#network-support-old

unless the whole server went down, it might be an isolated issue for you

[hexed nimbus]

hard reset your router ( take power out for 60 sec ) and reconnect to the server

if that dus not work use the option Varmen gave you

[grim kite]

eu main long went completely down

[atomic vine]

is it down now?

[grim kite]

check ur dms please

[nocturne tundra]

I see that throws out half of the server. because you look at the status - online 400\750 at the time of the error

[hexed nimbus]

could be several reasons that happend our team is working hard to check what the cause moight be but some things are out of our control

[nocturne tundra]

I understand this, but it's not pleasant to queue for a server that lasts for hours

[atomic vine]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[atomic vine]

like Mike said, some things are out of our control but feel free to buy queue pass so you can hop back into the server as fast as possible when crashes like that happen

[nocturne tundra]

Buying VIP on a server with constant departures is not very cool)
If I flew out because of my problems, then you could think

But that's my personal opinion

[rare herald]

<@&274971100184576010> RUSTORIA EU MAIN IS LAGGING AS FUCK

[shell pawn]

Dont tag roles please

[pure vector]

Admins are aware

[atomic vine]

every server does. like we said, it's mostly related to unity crashes which is out of our hands

[queen moth]

BRO I JUST BOUGHT VIP ON RUSTORIA EU MEDIUM AND I LOADED IN AND IT SAYS IV BEEN BANNED FOR PLAYING WITH HACKER BUT IV NEVER PLAYED WITH A HACKER ON RUST

[marble mantle]

Hey, @queen moth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

are you using a VPN by any chance

[queen moth]

nope

[stark fractal]

could someone tell me where I make the whitelist to play with vpn?

[hexed nimbus]

then use the above mentioned method and make a appeal

[queen moth]

ok

[hexed nimbus]

we allow vpn no whitelisting needed

[stark fractal]

thanks

[queen moth]

How long wil it take for them to read the appeal could it take shorter than 1 - 3 days because i really wanted to play this wipe

[shell pawn]

Could take short, could take longer

[queen moth]

ok

will the email me for the appeal?

[shell pawn]

You can verify your discord and get a DM once its been answered or you can check on the website.

[pulsar rapids]

How do i get kit discord

[quiet scaffold]

ive followed all of there accounts but it saus i havent

[shell pawn]

/kit discord

i think

[safe mica]

Server keeps crashing and i keep getting sent to the start of queue

[shell pawn]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[safe mica]

Is it back in stock?

[shell pawn]

Which server

[neat pumice]

Hello there, I've fiddled with some stuff on our end now - try and do /auth in game, and tag me if it's still not working, thanks for reaching out 🙂

[south gulch]

I bought a VIP, I go north, the queue is still 300, what could be the problem?
@neat pumice

[neat pumice]

Hello, you'd need to create a ticket in #payment-support for all issues relating to VIP 🙂

[rain swallow]

i cant upgrade 2 foundations because it says #upgrading_blocked but i can upgrade everything else around it

[hexed nimbus]

heli close or a box on it or TC ?

[rain swallow]

no

[atomic vine]

@hazy compass need smth?

[hazy compass]

I was checking if he was an admin before I quote him. Couldn’t see him in members list, think he’s offline and it’s too long

[atomic vine]

do you need something from admins?

[hazy compass]

Well could you clarify this issue at all? https://imgur.com/a/qeY4r8N can’t upload pic

[atomic vine]

there is nothing we can do about that. you'll have to report those players to facepunch directly through F7 in-game

[misty scroll]

Unfortunately, it is extremely difficult for us to moderate something like an autoclicker. I can totally understand your frustration, however there is not realistically a way for us to tell if someone is using an autoclicker and it would be quite the challenge to actively moderate it across all our servers. Therefore it's up to Facepunch to moderate this area. I recommend creating an F7 report both regarding the specific person using an autoclicker, however I also recommend creating another F7 in the bugs or suggestions category, encouraging them to moderate this.

[lusty silo]

is there a way to see maps early?

[atomic vine]

only long

[lusty silo]

ahhh ty

[jovial vortex]

I did all subscriptions on twitch, steam and the rest. even the nitro sub. but i can't get the kits in the game. can anyone help me with it?

[neat pumice]

Hello, have you joined our steam group? 🙂

[near halo]

On Us 5x 8 man, being on a higher resolution than 2560x1440 somehow makes /s not show the amount of points that you have

[boreal gazelle]

helped him out in #general 😄

[neat pumice]

Are you playing stretched resolution, or is your monitor just bigger than 2560x1440?

[near halo]

my monitor is exactly 2560x1440

native res for my monitor and in game

[neat pumice]

Which display mode are you using?

[near halo]

exclusive

[neat pumice]

Try borderless

I also have 2560x1440 native, no issues here

[near halo]

hmm still not working, could it be my user interface scale?

[neat pumice]

What do you have it set to?

[near halo]

0.6

[next atlas]

I was false banned for hacking on long 8 days ago and got it lifted. I went to log into medium just now and it said i was banned again. Can i please get help with this before wipe. I just put in a ban appeal

Fear helped me out with this issue last week

[neat pumice]

try 1.0

See if it makes a difference

[next atlas]

Any admins available, please?

[neat pumice]

Hey, this has been resolved, should be good to connect in 5 minutes, apologies for the wait

[next atlas]

Thank you so much!

[blazing agate]

Question for the vip if i buy the 30 day does it means 30 days starting now or is it just for the days remaining of the month

[boreal gazelle]

30 days starting from when u bought it

[blazing agate]

aight ty!

wasnt sure

[spare widget]

@blazing agate Hey Robert, did you buy it yet?

[blazing agate]

nope

[spare widget]

I'll get it for you

Which server?

[blazing agate]

Us main

[spare widget]

I'll DM you

[near halo]

think u could buy it for me?

plz

[pure vector]

Dm

[orchid meteor]

sOME ONE CAN ATTEND ME?

Im in waiting supp

[stable tundra]

LOL I been stuck at 3 players in queue

for at least 15 minutes

[orchid meteor]

Wanna report a player with Video

[pure vector]

!ticket

[marble mantle]

Hey, @orchid meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure vector]

You can paste the link to the video in the ticket

[mild lake]

@balmy cypress hello could you tell me how to solve problem with vip ticket which i received from @tough bane ? he sponsored it and it doesnt work

[uncut imp]

open a ticket using ./ticket

[pure vector]

Make a ticket in #payment-support

[pure vector]

…

[spare widget]

Which server?

[stable tundra]

is us medium pop stuck or is it just taking that long?

[unkempt vale]

Is it possible to switch my vip if i didnt mean to get it on this serv?

[pure vector]

Already tried buying for him but he doesn’t repond

[unkempt vale]

its a bug

[pure vector]

It’s probably taking a while since it just wiped

[spare widget]

Ah, oh well, oh well lol

[stable tundra]

hmm I been stuck at 3 players

[spare widget]

Thank you

[mild lake]

thx

[pure vector]

Make a ticket in #payment-support if you havn’t used your vip yet

[orchid meteor]

I have rported, is there any stimated time to answer

[pure vector]

No sorry, admins go trough allot of tickets and will get to yours eventually

[rose wagon]

EU main was blueprint wipe today?

[pure vector]

No

Our vanilla servers only blueprint wipe on forcewipe @rose wagon

[rose wagon]

Thanks 🙏

[untold zephyr]

yhanks

[minor relic]

anybody here i can talk to rq?

[steel loom]

Brother, I logged out earlier and when I entered I'm still inside a base, could you help me? @pure vector

[pure vector]

What exactly seems to be the problem? You spawn back where you logged offline unless you got killed

[minor relic]

wester any admins able to talk rq about payment support

[pure vector]

I can talk over text

[steel loom]

I wasn't killed, but they built a base over my body.

And now I'm inside the base of an unknown x-x

[pure vector]

You can make a ticket in #payment-support regarding that

[minor relic]

how do i cancel subscriptions bc i should have canceld my medium but i keeps goign

[pure vector]

Hmm thats weird, shouldn’t be possible

What server are you on?

[steel loom]

@pure vector Do you have a suicide command?

[pure vector]

!cancel

[marble mantle]

Hey, @minor relic

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[steel loom]

US

[pure vector]

Yes. Open consolse (press F1), and type “kill” and press enter

[steel loom]

Thanks ❤️

[pure vector]

This works on all servers @steel loom

[steel loom]

Ok

[minor relic]

yeah its canceled but i still have vip??

makes no sense

[pure vector]

If u cancel your subscription that means it will stop automaticly buying new vips, but your old one still uses the time left

[minor relic]

its been reacurring tho

[pure vector]

So say you bought the last one 14 days ago, you still have 16 days left and you don’t have to pay extra for that

[minor relic]

everytime i log onto med i have vip

[pure vector]

Has it been writing money off your account?

[minor relic]

i can check

no....?

[pure vector]

What i assume that has happened is that uou bought several vip’s, say you buy 2 then you will have vip for 60 days left

So it will keep using the days you have left on your package untill it runs out of days that you have paid for

[minor relic]

last medium charged was 4-17

[lyric bone]

I want Rustoria US Medium to have 500 players on the server🙏

[pure vector]

!slots

[marble mantle]

Hey, @lyric bone

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[lyric bone]

oh

[slender badge]

Need help

bought VIP for wrong account

[pure vector]

Please make a ticket in #payment-support

[slender badge]

I did whats wait time?

[pure vector]

Only a few people have acces to those tickets since money is involved. They will look at the tickets asap tho

[slender badge]

ok good

[pure vector]

No eta

[slender badge]

is @balmy cypress in charge of payment support?

[split vine]

how do i use the vpn?

[bright dragon]

bought vip, q broken

[sick knot]

anyone in support

[atomic vine]

whatchu need?

[sick knot]

was to contact admin about a ban

[toxic shard]

!appeal

[marble mantle]

Hey, @sick knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[olive cape]

why isnt there any admins replying about my ticket? 🤣

[atomic vine]

when did you submit your ticket?

[olive cape]

40m ago

the ticket is stil openm

[orchid meteor]

hOW CAN A Send a link to a reply on a ticket?

[atomic vine]

usually takes longer than that. Bear in mind it's wipe day + 24 servers we have to look after and thousands of people. Please be patient

[atomic vine]

you see ticket response in-game

[orchid meteor]

Yh but i need to send a link+

The evidence that I have

Varmen?

[toxic shard]

Add a new ticket

[rotund bobcat]

It happened again

I need an admin

are any avalible

the one i discussed this with isnt on

i had talked with schaadt

[rotund bobcat]

bro it happened again

same way on crash and now it says it again

3rd time now fml

[radiant sandal]

https://steamcommunity.com/profiles/76561197961385999/

[rotund bobcat]

can i please talk to an admin this has happened 3 times now

[atomic vine]

what's wrong?

[lilac nova]

Hey, I'm sorry that this happened again. We are looking into this issue, and to prevent this from happening again, we need up to 10 days to fully investigate the situation. In the meantime, I'd suggest you to make an appeal at https://bans.rustoria.co/ so you will get a message from our bot once you get unbanned. Thank you and hope you can understand it.

[rotund bobcat]

are you saying that it will take 10 days to get unbanned

idk how to put what im trying to say tbh

[lilac nova]

Unfortunately yes, please allow us to do a full investigation so hopefully this will not happen again.

[rotund bobcat]

allright thank you

[lilac nova]

No worries.

[rotund bobcat]

hopefully after that i wont have to keep doing this

[rotund bobcat]

could it be because I play on my vm?

[elfin crescent]

Hey @echo venture sorry for the @ but I’m having the same problem loading in to 2x vanilla US if you can send me the map again I would appreciate it thanks

[lilac nova]

Yeah could be

[rotund bobcat]

well

i use linux and i need it for school*

so hopefully you guys can fix it on ur end but hopefully that might help with identifying the issue

[lilac nova]

Thank you for providing this information!

[toxic shard]

All our active maps are available on https://github.com/Ryan-J-D/Rustoria.Maps

[elfin crescent]

oh thanks a lot

um

which one is the 2x Vanilla?

[toxic shard]

I'm on my phone I can't check but you should be able to found a couple of possible maps that correspond based on the modification date

[ancient dune]

if map sizes are listed it should be one that says 3750

[elfin crescent]

ok ill download a few thanks

[zealous kettle]

Also, depending on your issue it should say the name of the map in your disconnect message.

[elfin crescent]

ok

[toxic shard]

I would recommend you to go on Nvidia or any cloud gaming solution, running on a VM is really edgy even if you have a good computer

Out of curiosity what is your average fps ?

[rotund bobcat]

100

i have a 3080ti

and a 5800x

[ancient dune]

my Brain hurts comprehending this

[rotund bobcat]

i can swap the parts tho

[toxic shard]

oO quite strange wouldn't expect that this card was such supported on Linux moreover with a virtualisation layer

[rotund bobcat]

thats why i have swaps

[rough moss]

Y'all do anything about racism in vc or nah

[rotund bobcat]

i use a 5800xt oc

in rust specifically

for vt idk how to explain it well sry

[ancient dune]

sorry we don't moderate voice chat :(

[rough moss]

Ah shame

[hexed nimbus]

no logs so no way to check

[rough moss]

Got a clip (:

[hexed nimbus]

can be anybody's voice thats why we cant mod it mate hope you understand just mute the player or turn voice of completely

[toxic shard]

Still I would recommend dual boot or cloud gaming, working on virtual machine will always cause you issues (at least in the way you are doing it)

[rotund bobcat]

yea sry tbh i had a more knowedgeable friend help me set this up

im stupid ignore me

[rotund bobcat]

ill look into cloud gaming

[echo venture]

Here you go: https://github.com/Ryan-J-D/Rustoria.Maps/raw/master/rustmaps_cd7d4de0-83dd-42db-be02-f1a62c80af23_3751.map

[gleaming turret]

where I can report about cheaters if I can't find player's name ? but player it is

[hexed nimbus]

hard to report if you dont have a name tbh

[gleaming turret]

I have name ? but IO cvan't find

[silk flower]

can someone ban these kids they haven’t left a roof scence wipe some how got our tc through a wal and shop fronted a fron door

[gleaming turret]

can;t find

[hexed nimbus]

as we cant just look into every single player on the server

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[gleaming turret]

just now two players in outpost uses auto clicking in vwnding macine

[hexed nimbus]

F7 report those to facepunch /eac

[silk flower]

might can you get banned for being a bitch

[coarse tapir]

how to report someone for racisam

[hexed nimbus]

in global chat or Voice

[coarse tapir]

I have the clip can I send it to someone?

[hexed nimbus]

again in global chat or voice ?

did the person type it or say it

[coarse tapir]

in voice

[near halo]

my friend cant move can someone help he doesnt have vip

[hexed nimbus]

then im afraid we cant do anything as we do not moderate voicechat

[coarse tapir]

ok

[hexed nimbus]

he needs to wait

[near halo]

for what

in que?

[hexed nimbus]

yes

[near halo]

your servers at fault tho

[hexed nimbus]

how is that

[near halo]

just let him get 5 min to rejoin

[hexed nimbus]

sorry dont have that as these are official servers not modded.

[silk flower]

is grieving and messing with clans grieving there base bannable

[atomic vine]

no

[shell pawn]

No

[atomic vine]

not against our rules

[silk flower]

this@is the most gay whit i’ve ever played

they got tc through a wall and place shop fronts all over are base

[shell pawn]

US MAIN???

[silk flower]

yes

[shell pawn]

LMFAOOOO

THAT WAS US

[silk flower]

please stop

i will pay you money to stop

[atomic vine]

i mean if you're a new player that is coming from certain modded servers where they moderate these kind of stuff then i understand but if you've played vanilla rust then you'd know none of any official server has any rules against that

[silk flower]

we’re raiding you soon btw

[atomic vine]

hey hey take it to #general please

i've answered your question

[green sable]

my friend just made a tier one and it disappeared from his inventory on us medium we have the clip

[ancient dune]

BRUH

[atomic vine]

can't help with that sorry

[shell pawn]

who deleted my gif

[green sable]

bruh

[atomic vine]

we don't interfere with gameplay sadly

if you believe it to be a bug then please F7 report it to facepunch. It has absolutely nothing to do with Rustoria in that case

[mellow bronze]

hack for sure 2x vanilla

[atomic vine]

please don't call out cheaters.

[atomic vine]

!ticket

[marble mantle]

Hey, @mellow bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic vine]

calling out cheaters makes it much harder for us to deal with them as they can just toggle off

[green sable]

feels bad

[atomic vine]

i'm sorry but anyways it was just a T1 so thankfully you didn't lose THAT much progress to a bug

[silk flower]

@shell pawn go shuve you dick up your grandpas ass

[shell pawn]

Please head over to #general

[green sable]

true

[silk flower]

stfu

[ancient dune]

💀

[atomic vine]

please don't misuse support channel. I understand you're angry but feel free to argue in #general as long as you don't break any of our rules

[ancient dune]

it begins

[shell pawn]

help

wifi went out and this happened

[hexed nimbus]

restart steam and start rust again

[ancient dune]

turn it off

and turn it back on again

gg

[wooden sable]

When can we get more VIP tickets available to buy?

[timid dew]

Can i change my vip to a different server

[wooden sable]

is yours for medium?

[hexed nimbus]

if it is used you cant

[wooden sable]

How about adding more VIP's?

[hexed nimbus]

it will become stock once a current one runs out we wont be adding on to existing amount

[wooden sable]

alright ty ty

[atomic vine]

@karmic oak hey can i help you with smth?

not able to be in voice rn

[wooden sable]

Mighty Mike, do you accept bribes?

[karmic oak]

@atomic vine its just a guy being super toxic racial and stuff like that

[atomic vine]

!ticket

[marble mantle]

Hey, @karmic oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic vine]

over voice or chat?

[karmic oak]

voice pretty much

and he also gave me a note once and then shot me lol

[atomic vine]

we don't moderate voice chat sadly

nothing we can do about that

[karmic oak]

lol why

[atomic vine]

we are unable to track voice chat/have logs of it like we do with text chat and having "recordings" or "clips" can be very easily tampered with so we can't really use them as solid evidence. That's why we can't take action against voice chat

[karmic oak]

but if i have his voice recorded saying it and he proceeds to talk to you guys then you can clearly hear it

[ancient dune]

bruh

[atomic vine]

like i said, we can't take action on voice chat sadly. You'll have to mute that player

[wooden sable]

I see you Oats. how much brother

[ancient dune]

10 billion dollars for 1 sold out vip

[atomic vine]

i do with cute cat/doggo gifs

[ancient dune]

gg

[wooden sable]

bet 10 billion rupiah.

[atomic vine]

but we can discuss that in #general

[fickle basin]

#support when will vip for us medium be back in stock

[ancient dune]

!vipstock

[marble mantle]

Hey, @fickle basin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[stable tundra]

/ticket

[marble mantle]

Hey, @stable tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @stable tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wooden verge]

could any staff team help me with a couple questions

[shell pawn]

What do you need help with?

[wooden verge]

I dont think I have ever been banned on this server but I have a game banned alt that is over 200 days old

[shell pawn]

If its more than 180 days you should be fine

[wooden verge]

I dont want to get banned for ban evasion if I did get banned on my other account is there any way I can check so I dont get banned

[shell pawn]

Have you appealed on your other account?

[strong helm]

do people get banned for saying n word in chat

[shell pawn]

Or is your other account the one with the ban?

[shell pawn]

You get muted

[strong helm]

not in chat but in voice chat

[shell pawn]

We do not moderate voice.

[strong helm]

i clipped it

[wooden verge]

my other account has been game banned from rust but I dont know if I got banned of your server

[shell pawn]

If the ban is greater than 180 days then you should be fine

if you get banned you can always appeal

[wooden verge]

alright cause I really dont want to get banned after waiting in a 130 player q

[shell pawn]

You wouldve been banned already im pretty sure

[wooden verge]

im still in q

[atomic vine]

I think you see the ban message after the queue

[shell pawn]

Ahh okay i didnt know

[atomic vine]

#feedback-suggestions

[vast canopy]

I need help

@shell pawn

[shell pawn]

With?

[atomic vine]

You need an admin like i said

Wilder can't help you

[dim tundra]

i have my discord and steam linked but its not giving me the kits

[vast canopy]

where 'admin' is

[shell pawn]

Could take a bit wait 10-15 mins

[lucid mountain]

admin

[atomic vine]

?

[vast canopy]

@stiff widget I am frequently banned for using VPN for playing with hacker

[atomic vine]

@worthy yoke hey can i help you with smth?

[chilly thunder]

Hi, does Us Medium get new stock for priority in a couple of days or per wipe?

[worthy yoke]

can u join vc rq faster to explain

i got kicked from the serv idk y

[vast canopy]

he is not there

[worthy yoke]

<@&274971100184576010> help pls

i got false kick banned

[shell pawn]

Do not tag roles please

You were kicked from que?

[atomic vine]

I've spoken to him already but he needs admin help

[near halo]

when does vip come back in stock

[worthy yoke]

i was in game and 8 people got banned for playing with cheater and i said jokingly "admin u forgot about me" and i got kicked

[atomic vine]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[worthy yoke]

now im in 148 q

[spring silo]

#support

[thin plover]

please do not tag admins

[rigid fable]

why is it an option

but also mb

[worthy yoke]

jenxbo can u please relate a message to a active admin please

[thin plover]

what is it

[atomic vine]

For extremely urgent cases.

[worthy yoke]

i was in game and unfairly and randomly got kicked

[rigid fable]

well this is 1

[thin plover]

what did you get kick for

[worthy yoke]

and im not tryna wait 4 hours in queue

[atomic vine]

What's urgent?

[worthy yoke]

for jokingly saying "admin dont forgot to ban me" when admin was banning cheaters

[thin plover]

well it wasn't the best time to say that...

[worthy yoke]

ik but they shouldnt have kicked like that

[thin plover]

well unless an admin want to do something about it, I'm afraid you will have to wait in queue

[worthy yoke]

they had no idea who i was nor had proof i was playing with them

ik can u at least relate the msg since i cant @ an admin

also dont see a support ticket so cant msg them

[thin plover]

try to dm one of them see if they notice your message, but I'm not sure on that my friend

[mellow cliff]

why can't I fly things at all, the heli's are just stuck to the floor

[atomic vine]

Have you tried pressing W?

Without pressing CTRL

[mellow cliff]

funny fucker

[atomic vine]

Check if your CTRL key is stuck

[mellow cliff]

it's not

other people can't fly them either

[atomic vine]

Hm and ur sure the tail isn't stuck somewhere?

[mellow cliff]

I've bought multiple heli's from outpost

[atomic vine]

Oh wtf

And none of them can fly?

[mellow cliff]

None at all

[atomic vine]

What server?

[mellow cliff]

10x EU

[atomic vine]

It's weird that you're the only one reporting this tho

[mellow cliff]

-_-

[atomic vine]

Nobody else on the server can fly or what?

[near halo]

my entire team got banned for playing with a cheater im trying to get ahold of an admin can anyone help ?

[thin plover]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

or who can i dm ?

[atomic vine]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[thin plover]

too slow

[atomic vine]

It's the lag

[vast canopy]

@slow birch I need help

[near halo]

ty

[vast canopy]

@west osprey I need help

[thin plover]

don't start tagging all the admins

[rancid lily]

there is cheater in co us mondays

[thin plover]

!ticket

[marble mantle]

Hey, @rancid lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tranquil orchid]

!APPEAL

[marble mantle]

Hey, @tranquil orchid

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[terse cloud]

!appeal

[marble mantle]

Hey, @terse cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[little glacier]

!appeal

[marble mantle]

Hey, @little glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rapid acorn]

If we were banned for ban evading almost a year ago are we able to get unbanned or is the account permanently banned? I already tried to make an appeal right now but since I had made one a year ago it won't let me do so.

[fair depot]

any admins i can speak with

[mental moth]

If your last appeal was denied no you will not be able to appeal again.

[near halo]

any help ?

we are all in call

[mental moth]

What's up?

[rapid acorn]

So the account is permanently banned? Is there anything I can do about it or no?

[cold night]

One message removed from a suspended account.

[mental moth]

No you cannot do anything you will need to find a new server to play on.

[mental moth]

Not an admin but might be able to help what's up?

[cold night]

One message removed from a suspended account.

[near halo]

we were all banned for association few minutes ago is there anyway we can speak to an admin ?

[mental moth]

!report

[marble mantle]

Hey, @cold night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

Your team will need to make an appeal at https://bans.rustoria.co/

[near halo]

they all did

[analog pumice]

100% cheater on small oil on rustoria main

[mental moth]

Your gonna have to be patient then until it is reviewed.

[mental moth]

Have you made a ticket?

[analog pumice]

yes our whole team has

but dude is hard cheating and getting away

[mental moth]

You need to be patient an admin will look at the ticket asap, please also do no not call out the cheater in chat.

[analog pumice]

Imma call it out when u nerds are beating off not looking

its w/e hes gone

[mental moth]

Admins look at tickets you just need to be patient.

[thick beacon]

yo frosty bro they should upgrade you to admin status since your the only one actually on

[thin plover]

[mental moth]

!appeal

[marble mantle]

Hey, @left fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quick sorrel]

!ticket

[marble mantle]

Hey, @quick sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[solar moon]

!appeal

[marble mantle]

Hey, @solar moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

I was kicked out by the server saying I was kicked for association and how should I appeal

[slate zodiac]

Hello, Is the Recycler room on Large oil bugged?

[quick sorrel]

how do i report somebody???

[mental moth]

What's wrong with it?

[timber bridge]

You know why you are banned. It will be staying at this time, feel free to appeal.

[mental moth]

./ticket add (info)

In game

[slate zodiac]

Put the Fuse in and hit the button and it's not opening

[mental moth]

Yea its glitched sometimes like that.

[umbral escarp]

in support

[sharp rock]

<@&274971100184576010> i need support

[umbral escarp]

<@&274971100184576010>

[thin plover]

please do not tag admins

[mental moth]

Please do not ping staff what's the problem?

[umbral escarp]

i got banned off the server i need support

[mental moth]

!appeal

[marble mantle]

Hey, @umbral escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sharp rock]

i got banned and need to appeal

[solar moon]

type !appeal

[thin plover]

well !appeal

[solar moon]

but its not ready pharoh

[mental moth]

Both make an appeal and an admin will take a look asap.

[thin plover]

!appeal

[marble mantle]

Hey, @thin plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sharp rock]

idk how this works lmao

[thin plover]

everything is written there, it should be really easy to do 🙂

[solar moon]

!appeal

[marble mantle]

Hey, @solar moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sharp rock]

appeal was sent. thanks for advice

[thin plover]

no problem

[near halo]

my rust crashed on us medium

can i get a queue skip or no

i waited 4 hours today for the queue lmao

[royal bane]

what about the server??? why did you fall again, finally do something ....

[mental moth]

No you will need to buy VIP if u want to skip queue.

[near halo]

dammit

[smoky mirage]

why i lose my vip?

[reef torrent]

I have the vip but I enter the queue... it happens to me since the recent restart of the server... how can I solve it?

[sharp rock]

can i talk to sm ab my ban appeal?

[mental moth]

#payment-support

[livid tapir]

Sure

What specifically

[plush dust]

Hello i bought wipepass today, and it worked earlier

doesnt work now

[sharp rock]

when will someone look at it? or talk to me so i can explain what happened

[atomic vine]

#payment-support

[atomic vine]

What's up with your appeal?

[solar moon]

yo can i get my appeal looked at i was wrongfully ban!

[sharp rock]

i want to talk ab why i got banned so i can start playing the server again

[atomic vine]

Have u not sent an appeal?

[atomic vine]

Do you use vpn?

[livid tapir]

I talked to his teammate in dms I believe

They just want their appeal process expedited

I said no doesn’t work that way

[stark jungle]

could anyone figure out why my entire squad got banned for no reason.

[atomic vine]

Yep

[solar moon]

no i do not use a vpn

[fiery slate]

Hello, dear administrator! Why did my VIP purchase expire?! There is also a queue to enter the server!

[atomic vine]

Were you part of the 8man that got banned for playing with hacker?

[atomic vine]

#payment-support

[livid tapir]

Why do you have a picture of a child as your pfp

[stark jungle]

yeah we all was in that squad. who was even the hacker

[atomic vine]

Then you'll have to appeal and wait for it to process.

[stark jungle]

thats my kid @livid tapir

[livid tapir]

Why is your kid your pfp bro

[solar moon]

who cares ape?

[stark jungle]

that an issue?

[livid tapir]

It’s a strange thing to do

[atomic vine]

You do have the right to ask about the cheater but you'll have to get in contact with an admin. You all should submit appeals however

[sharp rock]

i sent the appeal but its been over an hour and i got nothing back

[solar moon]

no its not when your an adult and you have kids dont be a child...

[livid tapir]

They have to figure that out on their own

[stark jungle]

@atomic vine who was the cheater then?

[livid tapir]

All of you hop in a call, stream your ban message to each other

[atomic vine]

They can ask an admin it's okay (confirmed)

[solar moon]

i have submit a appeal already @atomic vine

[stark jungle]

we all got banned for cheating. no cheating with association so that makes no sense.

[atomic vine]

I'm not an admin. You'll have to speak to one

[solar moon]

gotcha^

[atomic vine]

Then you'll have to wait for it

[livid tapir]

The voice of reason

[stark jungle]

lmfao we didnt have no cheater. one of guys who has 11k house dropped 5 kids and right after we get banned

hours

[atomic vine]

@upbeat hemlock none of your business please take your temper elsewhere.

[sharp rock]

do you know on estimate how long itll take to get the appeal seen?

[upbeat hemlock]

its in a public discord my dude

take it to tickets if you dont want people to read it

[livid tapir]

It’s in #support tbf, try keeping this channel clear of discussions

[solar moon]

yeahhh takeeee ittt to the tickketttttsssss

[vivid ledge]

I need help with my VPN done thanks

[solar moon]

😉

[atomic vine]

Like i said, take your temper elsewhere please as this is not the place for arguments. You've no idea about their situation and no right to pass judgement.

[livid tapir]

Harsh

[atomic vine]

Are you vpn banned?

[sharp rock]

.

[livid tapir]

1-3 days

[atomic vine]

Usually within a day but can take up to 3 days depending on the case

[upbeat hemlock]

...... they got banned for cheating lmao its pretty easy to pass judgment

[sharp rock]

no shit bruh. so i find these dudes on a beach and because two of the people have a ban they said nothing about. i get punished for it. thats not right

[livid tapir]

Honey feel free to speak your opinions in #general lol, not the right place

[atomic vine]

Are you the admin who banned them? Do you have proof of anything or just prejudice? Please get out of this convo

[sharp rock]

but yall wont read it

[livid tapir]

That makes sense lol

We didn’t choose for those people to be on your team but anyways, wait for the result of your ban appeals boys

[sharp rock]

who i have to pay for this to go faster

[livid tapir]

Nothing else to be discussed here

We don’t take bribes

You wait like everyone else

[sharp rock]

bruh so there goes my wipe because i was being friendly? and an appeal takes 3 whole days?

[livid tapir]

Yea

Be careful who you choose to play with

[sharp rock]

have you ever played rust?

[atomic vine]

Gotta be careful who u team up with. So many weirdos in this game atm

[livid tapir]

I have 3k hrs so a little

[sharp rock]

i played with these people for 4 hours and i get banned from it

no looking into if i do know these people or not. they have never been on my friends list even now

[terse cloud]

dosent matter if you dont play with a cheater cause either way you get banned for cheating

[livid tapir]

🌜 how many hours do you think is a fair number to be banned for association

Let’s take this chat to #general boys

[sharp rock]

i have 4k hours in this game and this has never happened to me

[solar moon]

same^

[wet needle]

76561199103765766 i get vpn ban

[livid tapir]

Again let’s continue this in #general

[tired dirge]

ADMIN

CAN HELP ME'

[atomic vine]

?

[solar moon]

how do i know when im unban

which i will be....

[wet needle]

<@&274971100184576010> bro i get vpn ban hacking 76561199103765766

[vivid ledge]

Hello, I've finished VPN. I need help

[wet needle]

pls

[tired dirge]

My friend has been banned by VPN. Could you help him solve it

[atomic vine]

Pls dont tag admins. I'm trying to reach admins for u

[near halo]

dont use vpn

[wet needle]

ok

@atomic vine thanks

i must use vpn too high ping

[atomic vine]

Spoofy got you sorted you should be good to connect in 5-10mins

[near halo]

admin u wanna unban my group?

[atomic vine]

What's up?

[solar moon]

yeah mine 2 admin

[wet needle]

wait 5-10min to connect ?

[atomic vine]

Why are y'all banned

[atomic vine]

Yes pls

[wet needle]

ok thanks

[solar moon]

knowingly playing with ban evader.....

got invited to group 2 hrs later im ban....

[atomic vine]

Wait for your appeal please

[near halo]

team got banned for association but no one cheating

[solar moon]

....make 100% since right...psh

[atomic vine]

Nothing else we can do here

[livid tapir]

Guys wait for the result of your appeals

Nothing else to or can be said

[solar moon]

3 days wait and ruin my wipe

after i just paid for vip

[near halo]

team8 is just good and they made the game easier. hes gonna shit on kids

[solar moon]

this how yall treat vip members?

[agile cargo]

keeps banning me when i enter, says hacking, how do i send a ticket

[atomic vine]

Vip doesn't buy you any extra privileges whatsoever. You paid for a product, you received the product.

[atomic vine]

!appeal

[marble mantle]

Hey, @agile cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[agile cargo]

thanks

[cobalt steeple]

i just got autobanned for having a vpn on, i submitted an appeal but figured id send a message in here too

[torpid summit]

i got send ticket

pls this ❤️

see*

[prime pumice]

i boosted and didnt get airdrop

[jagged coral]

i know this isnt the place to say it but there is a cheater on the 5x no bps and hes kinda gay

[echo venture]

Hey please make sure to make a /ticket in game about this player, their sexuality has nothing to do with it

[jagged coral]

its just he clearly likes men bc hes fucking my team💩

[sonic cradle]

Anyone know wen appea tickets will be reviewed ? It’s been like 4-5 days

[silk flower]

omg

i’m done

[echo venture]

why are you done rat

[worldly mist]

I'm so confused rn

[worldly mist]

Hey would you be able to answer something for me?

[echo venture]

what can i help you with

[worldly mist]

so every time i try to load into the 5X zeus server i just get auto banned for "Cheating" i'm not cheating i already submitted a appeal with a clip i get to "Cleaning up" when loading in i get kicked then it just says you were banned for cheating when i didn't even get into the game? this is only server that does this i can play every other server fine would you know what's happening here?

[echo venture]

if you have submitted an appeal please wait patiently for a response to it while we review and get back to you, since you are verified you should get a discord dm with the updates.

[worldly mist]

ok ok but would you know why that's happening?

[echo venture]

if you're getting kicked for cheating then a ban has been issued against you for that reason. as i said since your appeal has been submitted you have done all you possibly can to correct this situation and we'll review everything as soon as we can to give you the fair and thorough appeal opportunity that everyone is entitled to getting here at rustoria.

[worldly mist]

Ok thank you

[lusty silo]

@wispy loom it’s doing the freezing again

it’s actually making it unplayable

[verbal perch]

i just got banned for ban envasion and my ban has been 200 days

[timber bridge]

Hello there, feel free to appeal @ https://bans.rustoria.co

[tawny ore]

igot banned over 180 days ago for a game ban but now its over 180 days so i can get it appealed already appealed my ban when it wasnt over 180 days old and now i cant make a new appeal

[ancient dune]

!steamid

[marble mantle]

Hey, @tawny ore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny ore]

you want my new account or my banned account id

[ancient dune]

both if possible

[tawny ore]

k one moment

[harsh berry]

!ticket

[marble mantle]

Hey, @harsh berry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tawny ore]

https://steamcommunity.com/profiles/76561199075334942/ this is my new account

https://steamcommunity.com/profiles/76561199131802722/ this is my old account

[ancient dune]

<@&874995535881326632> can one of you please look into this :)

[timber bridge]

I have re-opened the appeal for you, Please connect your account with us(https://rustoria.co/link) and you should receive a response in DMs.

[tawny ore]

k one second

[timber bridge]

You can also check the site @ https://bans.rustoria.co

[tawny ore]

on my new account it says appeal under review

did you send that in

[timber bridge]

Yes.

[tawny ore]

ok thanks 🙂

[timber bridge]

It will be reviewed by the proper admin.

[ancient dune]

splooty 🙏

[near halo]

my card is being declined on the website

im using 2 different cards

they are not frozen, they seem to be working at the moment

[upper lark]

any admin on?

[ancient dune]

Whats the issue?

[silent iris]

when are you gonna fix underwater labs in 2x vanilla eu?

[upper lark]

question is it possible for people to have TP cheats anymore?

We got a guy watching our main base then all the sudden this dude is 5 doors deep in our farm base playing piano with no doors opened to it....

like legit no way in there and all the sudden is 5 doors deep by themselves playing piano in our base

[fiery pecan]

<@&874995535881326632> i need help think someones cheating

[ancient dune]

!report

[marble mantle]

Hey, @fiery pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

whats the issue?

[ancient dune]

TP cheats are not a thing but i believe there are ones to hit objects through walls. please make a ticket with /ticket add ingame 🙂

[upper lark]

@ancient dune Can u please load in

to our base this dude is in our base

[ancient dune]

im only a chat mod i have no in game perms 🙂

[silent iris]

more than half of the crates doesnt spawn, this issue been like 3+ months

[ancient dune]

That's a rust bug not caused by us, also may have been due to the nerf to labs recently

[silent iris]

nah elsewhere its spawning normally

like it used to be even after the nerf

[fallow niche]

is insiding bannable

[stiff widget]

nope! sorry its part of the game, even though it may be very shitty

[ancient dune]

What server is this on and could you send a screenshot of the room(s) that it is occuring in

[silent iris]

will do when i do the run, do i send here or in pm?

[ancient dune]

Either or 🙂 here would be preferable though

[silent iris]

alr

[last plume]

/ticket

[marble mantle]

Hey, @last plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[charred ferry]

hi how do you warn a cheater

[summer grove]

Hello. Pls look at this guy MONTE-CARLO SIMULATION

he use aimbot 100%

[near halo]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[summer grove]

SERVER RUSTORIA EU MAIN

[charred idol]

I was banned by mistake

[boreal gazelle]

?appeal

[marble mantle]

Hey, @charred idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

!steamid

[marble mantle]

Hey, @charred idol

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solar moon]

yo any admins on?

[boreal gazelle]

Always ideal to say what you need an admin for instead of just asking if an admin is online

[solar moon]

are u admin?

[boreal gazelle]

Nope

[toxic shard]

Still what he is saying is right

[frail rune]

How do I open a support ticket?

[boreal gazelle]

Regarding?

[frail rune]

I want to add more information to an appeal.

[toxic shard]

We don't have such an option

[frail rune]

Okay, that's such a shame. We had a team mate whos appeal was approved almost instantly when it happened 2 days ago but the rest of us are still waiting for a reply. We are all donators and play solely on Rustoria and believe that the reason we got a ban was due to a mistake where we also have video evidence. We had to abandon the last wipe and would like to get a new chance to play the 3x wipe that starts today.

[toxic shard]

From what I can see all your teamate will have their ban expiring at the same time

but only the admin responsible of your ban can review the situation and make decision

[robust veldt]

Why am i banned

[frail rune]

@toxic shard, that is correct. Is there anyway to talk to the responsible admin? Sending an email maybe?

[toxic shard]

No the appeal website is the only way, we do not disclose the name/... of the admin. If he wish to speak to you he will do so

[slow birch]

Hey there when you login to the server it will show you why you are banned

[robust veldt]

He said I cheated