#support

1 messages · Page 18 of 1

neat coral
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yes

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ive made an appeal

raven mist
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Im afraid you'll have to wait untill the banning admin reviews it

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You will receive a dm if its either denied or accepted

neat coral
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how long does the process take on average

wooden plinth
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How do i report a cheater, and yes i done the f7

raven mist
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1-3 days

wooden plinth
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its getting kinda redic here

raven mist
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/ticket

marble mantleBOT
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Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental dagger
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@wooden plinth you don't. Admins don't care.

raven mist
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Please check the above command

neat coral
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Thank you

raven mist
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Dubbs, if you have nothing usefull to say, head over to #general

neat coral
#

/ticket

marble mantleBOT
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Hey, @neat coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
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You're clearly not reading what we are saying.

mental dagger
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I'd like to get 3 hackers spectated, but ya'll are apparently too busy to actually look at someone while they're online.

minor pier
raven mist
upbeat hemlock
raven mist
mental dagger
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I'll just wait for my "they're not online so we can't do anything" response, about 12 hours from now. Awsome support ya'll got here.

minor pier
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Also I donated last night and I dont have my donator role

upbeat hemlock
steel wagon
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994038194318348288

upbeat hemlock
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I don't really care for it

raven mist
raven mist
steel wagon
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gl sir

narrow radish
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when you sever boost how do you get the kit

thin plover
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try /auth maybe, then try the kit

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/kit

runic marlin
marble mantleBOT
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Hey, @narrow radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

cold dove
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Help I've been banned for hacking again for the 4th time. I've already explained to 2 or 3 admins months ago that I'm using Geforce Now and that it's impossible for me to run hacks

raven mist
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Whats your steamid?

cold dove
normal dome
timber raven
ionic turret
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It's funny to me that the admins here won't ban someone botting auto clicking a vending machine 24/7 saying they can't tell for sure... dudes been doing it for since the server wiped

cold dove
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Worked

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Imagine wanting someone banned so you can slide in to do the same

timber raven
ionic turret
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Can't use a vending machine automatically means you want to bot and autoclick? k

noble moss
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how do we report in game players for racism?

rough moss
marble mantleBOT
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Hey, @noble moss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber raven
brazen bobcat
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how do you reply to ticket ingame

shell pawn
brazen bobcat
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ok then how do i respond to the ingame message

runic marlin
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You can't

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It's either make a new one or contact an admin

brazen bobcat
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lol

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I get a message saying to provide you guys with specific names.

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How do i get that information to you

runic marlin
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Make a new ticket then

brazen bobcat
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okie dokie

runic marlin
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😄

south crypt
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I need some help

spare widget
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Maybe myself or someone can help direct you

narrow pecan
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Is there a way I can make a ticket about the website rustoria?

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I’m trying to unlink my stuff connections and it’s been like 2 days and no response

south crypt
# spare widget What do you need help with?

i just got banned for playing with hacker and my friend got banned for cheating, we have been playing since first thursday on this server and we killed one sar kid who was chasing a naked

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so i thinkit was a false ban maybe

marble mantleBOT
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Hey, @south crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

spare widget
narrow pecan
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So I’ll have to load into rust and make a ticket from there?

spare widget
narrow pecan
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Cause I was on twitch and all of a sudden I was whispering to people scam rust links and this is the only rust server that has my twitch

raven mist
narrow pecan
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Yes please

raven mist
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Can you please provide me your steamid? Ill do it quickly

narrow pecan
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All of my stuff steam,Twitter,discord, and twitch

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For sure

spare widget
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It'll be something like 7656118308103810

raven mist
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Checking

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Should be all unlinked now

narrow pecan
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Yeah my Twitter was tweeting stuff and like it’s got me paranoid thank you very much appreciated

raven mist
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No problem heartoria

narrow pecan
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Fast help amazing fr

spare widget
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Would recommend changing your passwords - doubt it has to do with a Rustoria vulnerability but hope you don't have any other problems in the future

thin plover
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^

narrow pecan
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Yeah I have changed all my passwords yeah I wasn’t sure either

thin plover
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change your passwords yes 🙂

tired gulch
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How to know im muted or not

spare widget
tired gulch
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Yes

spare widget
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Do people respond to you?

tired gulch
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But when i send nothing happens

runic marlin
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muted :d

tired gulch
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Everything dissapears(

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And how i can see a reason?

spare widget
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Hmm did you say any racial or homophobic slur perhaps in the near past? Or bait people to get muted by asking them to say something specific?

tired gulch
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I was arguing with some russian guys or russian language

runic marlin
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Or perhaps wrote in a foreign language 3 times and got a 10 minute mute

spare widget
runic marlin
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Yeah probably that then

spare widget
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Might be what Trashy said or something

tired gulch
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And when i will get unmuted?

thin plover
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somebody will look at the mute then and will make a decision

tired gulch
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Ok

sonic summit
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good any administrator that we can talk in voice channel please
??

clear wave
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I have vip and it doesn't apply what should I do ?

clear wave
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ty!

timber raven
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😄

clear wave
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I filled out the form as it was, but the original processing is late?

timber raven
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if you filled it you will have to wait untill the person who can help you take a look

clear wave
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ok!

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💯

floral ember
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sorry for the late reply... but exactly its as if whoever added this feature and yes i call it a feature the barricades. to encourage scripting/autoclicking its rediculous unless i have a scrip as well i cant sell anything at all. thats just unfair. Brisky on this server is also now complaining about it too. i dont understand why we cant at least push them away.

wooden plinth
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Hello, I reported this cheater all the people around here complain about him he legit was aiming one of the guys through the wall trying to kill em

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can someone have a look

shell pawn
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Have you made a ticket?

marble mantleBOT
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Hey, @timber raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sonic summit
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you can talk through a voice channel with an administrator about a topic ??

wooden plinth
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yes i did report him ingame

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and he is still going on its getting kinda annoying here

atomic vine
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completely different process

wooden plinth
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Both !?

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like least 2 times the f7

gilded flower
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do do the social media still not properly apply for the time based rewards? I followed the twitch and it did not register

atomic vine
south crypt
wooden plinth
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@atomic vine
Fair enough lad, but its been a while and I do understand the load but afaik he is getting spam reported this should be some kind of indicator something is going on

atomic vine
atomic vine
wooden plinth
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Question so i dont poop it myself

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is there gonna be a pop up in the screen or what cause i have chat disabled too much spam and random bs

thin plover
atomic vine
atomic vine
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type /ticket in-game and it'll show you how to read your own ticket

wooden plinth
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ye saw its /ticket list

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and it prints on f1

sonic summit
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good I needed to know the information of a group ban due to a cheto that we had in the group some players put their ban aspires in hours after spending the 7 days that they were supposed to be I would like to know why other players do not put their ban you pray

atomic vine
atomic vine
elfin barn
young birch
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can someone get ban this guy?

thin plover
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please make a ticket

young birch
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how

thin plover
marble mantleBOT
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Hey, @young birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elfin barn
young birch
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/ticket

marble mantleBOT
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Hey, @young birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elfin barn
young birch
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ticket id 57, please check

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asap

thin plover
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an admin will check as soon as they can

young birch
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ok please do

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thank you

atomic vine
gilded flower
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/ticket

marble mantleBOT
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Hey, @gilded flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gilded flower
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!ticket

marble mantleBOT
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Hey, @gilded flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sand granite
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i linked my steam on the website but its not actually picking it up on the website so i cant redeem my points in game

elfin barn
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/verify @south crypt

marble mantleBOT
#

Hey, @south crypt

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

dusky ermine
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.

fiery quest
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.

wooden plinth
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/verify drinsane

marble mantleBOT
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Hey, @wooden plinth

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

unborn eagle
#

/verify RavenG0d

marble mantleBOT
#

Hey, @unborn eagle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

wooden plinth
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Is this working now ?

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Do i need to do all the things listed there to get verified ?

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link discord follow twitter boost server ?!

echo venture
near halo
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/wipe

marble mantleBOT
#

Hey, @near halo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

mossy hazel
#

!appeal

marble mantleBOT
#

Hey, @mossy hazel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

mental marsh
#

!report

marble mantleBOT
#

Hey, @mental marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

floral ember
#

Is it for real that Rustoria allows scripting for the selling of fertilizer? im legit upset about this if it is allowed.

shut kelp
#

im banned only on rustoria servers , it happened months ago and want to get it appealed, im not sure what i am banned for , i need help

marble mantleBOT
#

Hey, @shut kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

elfin crescent
#

hey i have been stuck on downloading world for 4 times now can i get help?

timber raven
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if your stuck it might be a pc problem have you restarted your pc?

elfin crescent
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yes

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and undated all my steam files and window files

timber raven
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have you verifyed the game files?

elfin crescent
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yes

dawn ice
#

Is anyone on to help with payment support had a ticket open for an hour and a half

dawn ice
#

yea.... im there

timber raven
atomic vine
timber raven
#

varmen are you good with pc stuff?

elfin crescent
atomic vine
elfin crescent
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i have logged in to the server like 4 times and waited in que all 4 times

elfin crescent
#

@ me if you guys can help me

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ill stay stuck because i dont have anything to do to get me in

young birch
#

please view my ticket

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!ticket

marble mantleBOT
#

Hey, @young birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

young birch
#

Like holy, its not a cheater

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its in chat

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and yall cant do a simple job and kick him out

livid tapir
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can u dm me a screenshot, their steam ID and the server you found whatever this guy is on @young birch

deep kernel
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hi

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admin plsss?

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bug Us small

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adminnnnnnnnn

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plssss

livid tapir
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make a ticket

deep kernel
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I can not stop the ground my connection was silent in office and after queuing and reconnecting I can not move or stop

marble mantleBOT
deep kernel
#

I'm bug

buoyant knot
#

whats the bug i ma can help?

wooden plinth
#

Question do I need follow all steps to get authorized myself in discord or just link the steam account ?

marble mantleBOT
#

Hey, @wooden plinth

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

livid tapir
#

link your discord and steam with the link provided above

green briar
#

I'm stuck in underwater labs I got trapped by an opening door at red room. Can someone help me out?

wooden plinth
#

ye but i have a question regarding

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it says that needs to give it perm to be able join other severs on its own

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whats the deal with that ?

timber raven
livid tapir
green briar
#

okay

livid tapir
#

this is a problem for you to fix

wooden plinth
#

sure thing in DM?

livid tapir
#

if you want it to be private i believe my dms are open

brazen bobcat
#

can you tell me how close you are to responding to ticket 1401

wooden plinth
#

did just now

atomic vine
cloud pilot
#

how do i check replies on my ban appeal>

atomic vine
cloud pilot
#

does this mean it got denied or am i missing something

atomic vine
cloud pilot
#

i submitted it yesterday and it said my appeal was under review

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i check it today and now it says i can submit another one

atomic vine
#

hmm idk then tbh

cloud pilot
#

guess we just submit another one

simple topaz
#

Hey I made an appeal and it’s been sitting for around five days, anything I should do besides wait?

ocean schooner
#

hola

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donde abro un ticket?

thin plover
atomic vine
languid void
#

is spamming n word bannable

atomic vine
#

Yes

simple topaz
#

Kraket

#

Go to website to open a ticket

languid void
#

bet

atomic vine
languid void
#

some kids are sitting on my roof yelling it

simple topaz
#

Varmen

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Where do I check on the website

atomic vine
atomic vine
marble mantleBOT
#

Hey, @simple topaz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

languid void
#

😦 ok

atomic vine
thin plover
languid void
#

ok

thin plover
#

but like Varmen said, just mute him as well

simple topaz
#

Varmen it just tells me to wait 1-3 business days

#

Although it’s been five

shut plinth
#

Hey, my buddy is in the server and legit cannot move.

He tried DCing and coming back, he can type, do f1 commands, but just can't move

#

Can an admin help unstick him?

atomic vine
pseudo veldt
#

US small is down

atomic vine
shut plinth
atomic vine
#

Huh

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Tell him to verify his game files

zealous kettle
#

Aware of US Small

shut plinth
#

Will do

near halo
zealous kettle
#

Hard to give one at the moment- but I'd like to say around ~10-15minutes

near halo
#

👍

zealous kettle
#

US Small is booting.

#

US Small is up.

brazen sky
#

I was killed by us medium. Can you tell me why

rare wasp
#

can i get some help in waiting for support

agile sierra
#

<@&274971100184576010>

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i need help my shit is gone

shell pawn
agile sierra
#

I was crafting 3 guns and it rolled back to when i was crafting them

#

the recources are gone

shell pawn
#

Ahh okay please refrain from pinging roles

agile sierra
shell pawn
agile sierra
#

alr my bad

#

no but fr is there anything that can be done?

shell pawn
#

no sorry we do not interfere with game play

agile sierra
#

taht ducking sucks

#

how long was the roll back?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

agile sierra
#

Bro my horse dung is also gone

#

this is some bullshit

#

bro is there actually nothing that can be done?

brazen sky
#

How can I contact the administrator of us medium

marble mantleBOT
#

您好, @brazen sky

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

agile sierra
#

this server reset bull shit ruinned my wipe

cedar wraith
#

where do you go to report someone

slim glacier
marble mantleBOT
#

Hey, @cedar wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic karma
#

Hey, have a crew of people DDOS'ing players on your 5x no BP server

#

SYMP clan, player name Dewieee

#

!ticket

marble mantleBOT
#

Hey, @atomic karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vague sable
#

i was kicked for netspl0it how do i reconnect

slim glacier
timber bridge
#

I will be with you shortly.

mossy hazel
#

!is

#

!id

near halo
#

How can I check if my chat moderator application got declined or accepted?

mellow tundra
#

@near halo You should be DM'd by the bot

near halo
#

Ok thanks.

unkempt cairn
#

Доброе утро Я бы хотел уточнить где я могу увидеть ответ по поводу ответа на мою апелляцию по поводу бана

timber bridge
# unkempt cairn Доброе утро Я бы хотел уточнить где я могу увидеть ответ по поводу ответа на мою...

Вы можете просмотреть ответ на обращение @ https://bans.rustoria.co если вы не получили ответ вы можете связать свой аккаунт с нами через https://rustoria.co/link для получения ответа с нашей автоматизированной системой в личных сообщениях в дискорде.

Link your accounts to get special rewards in-game.

jovial frost
#

!appeal

marble mantleBOT
#

Hey, @jovial frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

hoary lantern
#

how can i report racism, i have a clip of him and his name

marble mantleBOT
#

Hey, @hoary lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen fern
#

yo this guy sending me scam links ไตเติ้ล#5534

livid tapir
#

Awesome, just need the ID

keen fern
#

ไตเติ้ล#5534

livid tapir
#

@ไตเติ้ล#5534

livid tapir
#

Can you find the person? I can’t

keen fern
#

He quit

true thorn
#

Hi all,when group limit on x2?

#

@stiff widget

#

@livid tapir

raven mist
#

There is no group limit on 2x @true thorn

true thorn
#

@raven mist

#

Nolimit?

ancient dune
#

Nolimit :)

true thorn
#

thx

near rampart
#

бля рапзбанте на моем аккаунте читак играл меня взламывали очень давно а поиграть щас хочу но не могу (помогите

marble mantleBOT
#

Привет, @near rampart
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

Link your accounts to get special rewards in-game.

indigo ibex
#

help?

#

admin help

#

plz

#

i need help on the us no bps 5x

ancient dune
indigo ibex
#

so yall banned a group on the 5x no bps and i was wondering id yall could delete the base and i cound have my stuff thay took from cheatying??

#

the 911 clan

#

cin and pixle i think

ancient dune
frail maple
#

do anybody know how long till youtbe will be working so i can connet it

ancient dune
coarse egret
livid jackal
#

how much is group size on 2x Vanilla EU Main just map

sonic summit
#

Well, after 7 days after we were banned by a player in the group called, some players were unbanned and another one is still banned. We cannot appeal since the appeal was made on the first day. Any solution?

stark grove
#

where can i check my vip purchase history?

sonic summit
tired gulch
#

I got muted and there is no reason or duration of mute what is this

marble mantleBOT
#

Hey, @tired gulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

Why did i get banned for 1 hour?

#

"auto chat filter" for what? Please

#

76561198014262329 that is my ID. Please tell me what i wrote

atomic vine
#

we won't tell you what you wrote, you should already know

near halo
#

you kidding? I answered a guy in swedish cause he wrote to me in swedish.

atomic vine
#

well there is no human error there mate it's auto ban

#

you must've wrote something that triggered the bot

near halo
#

Ye show me what then?

atomic vine
#

idk retype it in swedish in my dms and perhaps ill tell you

near halo
#

Not the first time you seen people get auto chat filter ban for maybe just a weird typo

atomic vine
#

idk about that i mean to get banned you must've wrote something like the N word or P country, etc and first u get banned for 10m then it increases

#

so it's probably not your first time either

near halo
#

Hahaha

atomic vine
#

anyways Stitches, i have no access to those kind of bans but you should just wait it out since it's only 1 hour anyways not worth the appeal imo

#

but up to you

#

and be careful what you type in the future

atomic vine
late frost
#

Well, after 7 days after we were banned by a player in the group called, some players were unbanned and another one is still banned. We cannot appeal since the appeal was made on the first day. Any solution?

near halo
#

Aint my fault the chat filter is faulty.

atomic vine
atomic vine
ancient dune
atomic vine
#

so like your whole group was banned, everyone got unbanned except for 1 guy or what?

ancient dune
near halo
#

It takes how long time until appeal? Xd

late frost
#

half desbaned and half baned why?

atomic vine
ancient dune
near halo
#

It is faulty? It think that "Ni jiddrar" is NWORD but its "you arguements"

atomic vine
near halo
#

Like ? How is that even poossible?????

atomic vine
late frost
#

all appeal and appeal is denied

near halo
#

Its not accidental? it is the chat filter that is faulty that belives its the n word when its not even close to it

atomic vine
#

like i said, we as chat mods don't have access to bans so we can't help you with that

#

we don't know what you said mate

ancient dune
near halo
#

Its a joke just.

humble smelt
#

i need support, i have no freinds to play with😢

neat pumice
# near halo Its not accidental? it is the chat filter that is faulty that belives its the n ...

Hello, I've unbanned you, it does appear that the chat filter has incorrectly flagged. Having said that, you're on a server where the only language allowed in chat is English, so whilst the chat filter has incorrectly flagged your sentence as a slur, this wouldn't have been an issue had you been typing in English - given your playtime on that server, this is something you're fully aware of - please stop doing it PepeOk

drowsy basin
#

<@&274971100184576010> hello. I brought vip for wrong steam account. Can I change that to right one?

drowsy basin
#

Sorry

atomic vine
neat pumice
#

Remember to fill in all the required information 🙂

hexed nimbus
wind parcel
#

bruh this shit lagging out the server

near halo
#

@hexed nimbus come then 😘

drowsy basin
#

What is the average time of payment-support ticket response?

thin plover
#

We can't put a time on it, it will be answered when an admin can

#

Only few admins have acces to payment support

wind parcel
#

is there a limit on how big the base can be?

bold zenith
#

how can i use /skinbox guys i join dc and link my steam account

bold zenith
open wraith
#

lol

tulip rain
#

i need help

#

need to talk to an admin

atomic vine
novel frost
#

i need help

#

When is the wipe on rustoria Eu medium Moscow time

tulip rain
#

i got banned for association a week ago at 8pm but my ban lasts till like 3 am so could i get unbanned a bit earlier so i could play tonight

novel frost
#

@atomic vine please tell me

thorny dune
thin plover
waxen yarrow
#

why im getting disconected for hacking when im not hacking?

marble mantleBOT
#

Hey, @waxen yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

atomic vine
waxen yarrow
#

nah

atomic vine
#

yeah then appeal

zealous marlin
#

me and i my teammate took the vagabond treasure quest and each time it guided us to an electrical station where there was no treasure,any ideea?

hexed nimbus
#

should be a stash somewhere close zoom in on your map to see the almost exact location

echo sable
#

there are two teams teaming up on the us 5x trio i would like some help if possible we have already made a ticket but its not stopping them

wide plover
#

yo so quick question, am i ever gonna get unbanned, i remember getting banned 2 years ago for apparently hacking but has never hacked on this game or any game at all lol.. all i remember is pummel raiding on a x10 and getting banned for absolutely no reason

wide plover
#

yeah and if i recall i got into a big arguement with a mod and the owner i think because apparently you guys are 99% right, but the craziest part is i never hacked and now im banned from the largest server in rust

atomic vine
#

if Ryan himself told you that you won't get unbanned then you won't get unbanned

wide plover
#

lol so ill never get unbanned because of a false ban?

atomic vine
#

it's not a false ban

#

if your appeal has been denied then we have solid evidence

wide plover
#

it is though lol, i had what 1k hours at the time?

#

now im at 3k hours and still wondering why im banned from the biggest server

atomic vine
#

well i've already answered you mate

wide plover
#

all im saying is theres plenty of people that have accused rustoria mods of falsely banning people and not looking into it sufficiently but if thats my answer then i wont try again i already tried years ago

atomic vine
wide plover
#

might as well have gave it a try cuz its been some years

atomic vine
#

if you're able to appeal again you're welcome to but if you can't then you have to go elsewhere

wide plover
#

well all i remember is the mod getting an attitude and closing out my appeal forever so idk what i can do about that

atomic vine
#

it was an admin

wide plover
#

mod/admin whatever its unappealable because they didnt like what i said in my appeal

keen carbon
#

How can I find out if I have a ban in rustoria eu medium?

atomic vine
atomic vine
keen carbon
#

i cant see public chat but it goes to general public chat

wide plover
#

essentially getting banned for nothing but whatever

atomic vine
wide plover
#

can u quit tagging me now

atomic vine
wide plover
#

dont need you to tag me to say good luck

atomic vine
keen carbon
#

it's been like this for about a week

hushed finch
keen carbon
#

all open

dawn sedge
#

<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632> <@&393554009799000064> <@&692817764573773856> Hey can u respond on my ban appeal? i want to play with friends "1-3 days" arleady 5 and nothing. I only wanted to have fun with friends on your server and u wont let me play wtf

raven mist
raven mist
atomic vine
drowsy maple
atomic spindle
#

So I see people get association banned, how are other players supposed to know random people looking for group aren't cheaters when they join them? I was invited to a group just to help them set up a farm. Seem like cool people and I still play solo, but I wonder what the scope of those bans are if someone is found to be a cheater?

boreal gazelle
uncut imp
#

read Wester 🐸

pure vector
#

Urg

pure vector
#

How coukd he forget us😔

atomic vine
uncut imp
#

damn

atomic spindle
atomic vine
#

you don't need to tag an entire role

drowsy maple
atomic spindle
#

I have never been banned

#

I am asking to avoid that.

#

Association bans seem kind of strange, considering average players don't have access to the tools you guys have. So I am trying to get clarification.

drowsy maple
atomic spindle
#

Hrmm. I see a dude in here asking for help and 5 days later still hasn't received an answer.

#

I appreciate your response, I am just trying to understand this.

drowsy maple
neat pumice
# atomic spindle So I see people get association banned, how are other players supposed to know r...

There's no way to make yourself invulnerable to association bans I'm afraid, the best you can do is be careful and selective with who you play with, and if you see anything in game that you find strange or that seems a bit fishy, the best you can do is report and distance yourself from those players. The vast majority of players never experience this - I wouldn't spend too much time worrying about it 🙂

near halo
#

how to save attachments in FFA AK?

atomic spindle
#

I see it says it was resolved, but I don't see a response to him directly about it other than "it has been resolved" ... you can also see my group history and battlemetrics and see I have never played with the guy so it is absolutely not about that.

I just saw someone get association banned like 15 minutes ago and it concerned me because I am frequently invited to groups to help build bases/farms and I don't want that to become an issue. You can also see by my history that I don't raid or PvP haha

atomic spindle
atomic vine
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

viral fog
#

so if you are authed on someones tc but you didnt build the base can you /remove the base

raven mist
#

Depends on what server

dire fog
#

so the vodka bottle for the luber jack at out post is in side someones base wtf can i do (us small)

raven mist
#

Make sure to f7 this

dire fog
#

one of you guys cant noclip in a grab it or smt

shell pawn
dire fog
#

bruh

atomic vine
# dire fog bruh

i know i know but rules are there sadly we can't do anything about it mate :/

#

this is a glitch from facepunch

bright sigil
#

i need an admin

#

stuck in a glitched spot on oil rig need let out

shell pawn
warm turret
#

how can we get a in game admin

atomic vine
near halo
#

what is 10x wipe time cant find it

bright sigil
#

even tho im stuck ina spot i legit cant get out of

warm turret
#

my friend is stucl

near halo
#

@atomic vine what is 10x wipe time cant find it

raven mist
bright sigil
rough moss
#

Oop

raven mist
bright sigil
#

no accepting you can just come boost me out or anything been playing for houirs to coem to oil just to get stuck and not enough stuff to come back

raven mist
#

I'm afraid we cannot help you there.

bright sigil
#

even tho im stuck ina spot i legit cant get out of

atomic vine
#

we can handle it please head over to #general if you don't need help

drowsy maple
bright sigil
#

then hell be stuck lol are you watching this

warm turret
#

we are on oil rig and if i boost him then i get stuck

drowsy maple
atomic vine
#

let him depot loot, come back and boost u out

#

naked

atomic vine
#

or throw your loot to your friend and f1 kill

mental badger
#

It said i got banned for exceeding group limit in zues 5x but we are only a 5 man, others have 6, im confused

marble mantleBOT
#

Hey, @mental badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

mental badger
#

thanks ig

raven mist
# mental badger thanks ig

Hi V0rtex, to give you a little bit more context. One of your teammembers was clearly teaming with SHTR clan. Which results in being alot more than 6 in a group.

mental badger
#

Im not trying to argue. but that was me and, there was 3 of them at the time and one of me, is that still not allowed, i cant help a fellow ally out by giving them boom to take back their base

raven mist
#

Correct, you're not able to be more than 6 offline and online members

#

You accept the rules at the start of the wipe which clearly explains this rule

mental badger
#

oh, okay i get it, i guess i didnt read all the rules to one hundred percent, mb, am i perm banned then

raven mist
#

No no, its not perm. Untill next wipe

mental badger
#

oh, okay thank god i really enjoy these servers

faint lily
#

im apart of SHTR clan do we get banned on all rustoria servers?

raven mist
#

Glad to hear that and it sucks this has happened 😦

frosty mural
#

when doers the us no bps wipe?

past oasis
#

Hello, my game friend whom I met on your server got banned from your server. You kicked me off your servers too. But I don't have vac ban in any game. I've never been kicked out of any game. And I love your servers. Could you help me? Thank you.

faint lily
#

so i tried getting into another rustoria server and it says im banned also so..... is it perm ban on all servers? or what?

past oasis
#

I just can't get into rustoria servers

neat pumice
faint lily
#

but its not perm banned and im un banned on monday correct?

raven mist
#

Next wipe on zeus yes

past oasis
#

So is there anything I need to do to clean up? I got kicked because of someone I met in-game and I can't join the servers.

neat pumice
violet minnow
#

Hi, my friend OBI Paul got banned from the server for "playing with a hacker", could you check if there is no any misunderstooding in that situation?

atomic vine
atomic vine
violet minnow
#

My friend didn't know he was playing with cheater, now he got banned on appealing

atomic vine
violet minnow
#

He can't, It says he is not permitted to appeal anymore

atomic vine
#

did his appeal get denied already?

violet minnow
#

3 months ago

#

That's what he's saying

atomic vine
violet minnow
#

Can you check into it more?

#

To find something possible

#

We really want to play on rustoria

atomic vine
#

i'm afraid not mate. if your friend has been banned + his appeal got rejected then it's our final decision and he's no longer welcome here on Rustoria.

violet minnow
#

Don't everyone deserves second chance? He didn't know he was playing with the cheater, and since it's been 3 months, he wouldn't do it again

boreal gazelle
violet minnow
#

Aight, give me sec

wide dove
#

Hi, I'm Szal's friend

atomic vine
#

no more chances i'm afraid.

#

you'll have to look for another server to play on

boreal gazelle
wide dove
#

But I didn't know I was playing with a cheater,

toxic shard
marble mantleBOT
wide dove
#

I only played with them on your server once, and I didn't konw they were cheating and I got banned with the person I was playing with without konwing he was cheating until after we got banned.

#

Getting it atm,

#

76561198965431091

#

I am appeal banned and only sent 1 appeal, wasn't a troll appeal either I told my whole story but it got denied.

atomic vine
wide dove
#

Alright thank you

toxic shard
#

based on the circonstance surrounding your ban it has been flagged as permanent, no more appeal is possible

#

(and I will not enter in the details you know exactly what are those circontances)

wide dove
#

Welp so no more playing on rustoria.

#

Even though I didn't know they were cheating I'm still pbanned?

violet minnow
#

Flagging a permament for a person who didn't know that a guy was cheating

toxic shard
#

you just got your second appeal and got denied again, there is nothing more to say

toxic shard
wide dove
#

I didn't do a second appeal though I just didn't the one

toxic shard
violet minnow
#

its been 3 months

#

like 3 months

#

that's bit awkward denying it, by still trying say he is still guilty

toxic shard
#

yeah I agree it's like it happend yesterday

violet minnow
#

for a thing he didnt know

thorny mica
#

im following yalls twitter youtube and twich but when i type auth it doesnt say its there

wide dove
#

Was I flagged for cheating?

toxic shard
rough nova
#

2x Vanilla EU
The safe zone was blocked by hot air balloons. Can't buy mini anymore.

toxic shard
#

that's part of the game, you can most certainly move it

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

any mod I can talk to?

#

hello?

thin plover
#

what can we help you with

near halo
#

hello

#

I just started the game but there is a warning called disconnect hacking zeus 5x

thin plover
#

well you were banned then I would say

thin plover
#

if you wonder why or would like to contest the decision feel free to use

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

I started the game 2 hours ago

thin plover
#

still make a ticket please

near halo
#

ok i sent

thorn onyx
#

I need help with a friend

thin plover
thorn onyx
#

I got him banned for doxxing and I want to get him unbanned

#

It was wrongful ban and I dont feel he should have to wait his remaning 2 days

thin plover
#

...

#

he would have to make an appeal then

thorn onyx
#

he did

#

It said it was accepted and then he was still banned for the full amount

thorn onyx
thin plover
#

well you admitted to him doxxing

thorn onyx
#

It was a public photo

thin plover
#

even if it is as a joke, if you call out somebody number, address, etc it is still bannable

thorn onyx
#

It was just a photo i sent him

#

Doesnt deserve to be banned for it I was just being an idiot

lofty copper
#

it was a picture

thin plover
#

but anyway, I'm not here to argue, all I can say is to make an appeal, if it was accepted then he should be unban, if not he will have to wait

lofty copper
#

it was a picture

thorn onyx
#

It was a picture

#

He made an appeal and it was accepted, but he was still banned for the full amount?

thin plover
#

I think Mono here will answer

neat pumice
thin plover
#

^ thank you

frosty schooner
#

hello i need a help admin on rustoria x1 medieum EU

im stuc at smoil rig and my boat dispawn

#

im stuck for 35 min and cant swim i am in the cold so if i swim im gonna be dead

thin plover
frosty schooner
#

so im gonna stay here the rest of the wipe?

thin plover
#

no you can F1 kill and try to make it back to your body

frosty schooner
#

k

thin plover
#

I'm sorry but it is part of the game

frosty schooner
#

yeah i know but its not my fault if the boat dispawn but its good im gonna stay here

thin plover
#

I'm sorry but it is part of the game

livid tapir
#

real

humble vessel
#

cant join US Main, always timed out, server seems down

#

im in queue cuz it crashed KEKWait

minor pier
#

US 10x 76561199020751290

hexed nimbus
eager barn
#

I have a question is there any group limits on the 2x Vanilla?

eager barn
#

Yeah just saw that ty

pallid wyvern
#

Hello, I played on your servers, there have never been third-party programs, now I can’t log in, the reason is "banned, hacking" What should I do? How to enter? There were never any cheats, at the very 4k hours

hexed nimbus
near halo
#

yo

#

i joined with a vpn and i got banned lmao any admin not busy rn?

marble mantleBOT
near halo
bronze pike
#

it said i exedeed group limit but i did not play

frail wadi
near halo
#

all good

#

admins are top g ty for fixing my issue 🙂

knotty tree
#

was muted for no reason

bronze pike
#

when ever u guys get a chance to help me can u please at me thank u

west mica
marble mantleBOT
quick plaza
#

Hello me and my team wondering if it's possible to loot a grenade launcher on x2 vanilla. I mean we did almost 15+ oilrig/large and we're not able to loot once a grenade launcher.

fickle badger
atomic vine
hexed nimbus
bronze pike
hexed nimbus
bronze pike
#

this

hexed nimbus
#

did you appeal yet ?

bronze pike
#

how

hexed nimbus
# bronze pike how

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

bronze pike
#

thnks

hexed nimbus
gray echo
#

how do i receive the kits for youtube and steam and twitch after subbing to the yt following the twitch and joining the steam group?

willow coral
#

hi i want help

#

i buy kit god but i bought in the worng acc can u help ?

#

?

elfin barn
thin plover
young birch
#

can anyone help me with my rust

#

I get to the one behind warming prefabs and my game just crashes

#

nothing is taking up memory, it happened after i updated my windows 11 and then I also did that because i was lagging before

#

i get to spawning world and crashes

fickle badger
#

have you verify your game files in steam

young birch
#

i did

#

i also uninstalled and downloaded again

#

also tried running as administrator

fickle badger
#

are your graphic card drivers up to date

young birch
#

yes

maiden meadow
#

yo wont let me link my discord

thin plover
#

please do not tag roles

thin plover
maiden meadow
#

yes

#

just says error and contack suporty

young birch
#

it just let me load into ukn

#

but rustoria 2x it just crashes

thin plover
maiden meadow
#

just want the kits bru

thin plover
#

try to dm one of the admin see if they can help you with that

willow coral
#

no oone talk with me in paayment support !!!!

atomic vine
gilded jay
#

i have a 180 day gamebanned rust account can i play rustoria US long?

#

just hit 180 day mark today

gilded jay
#

perfect thank you

atomic vine
gilded jay
#

yeah long story short, tried to download free scripts at 5 am to use in ukn against a friend lmao i was sleep deprived

#

thats my excuse anyways lol

atomic vine
#

yeyeyeye

#

make sure not to be sleep deprived on Rustoria then :p

gilded jay
#

will do lmao

neat onyx
#

My F7 key is broke and i desperately need to report this cheater on US Small, what should I do. Hes rage cheating and is so blatant.

marble mantleBOT
#

Hey, @neat onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic vine
#

don't need to press f7 at all

neat onyx
#

Done, thank you

elfin crescent
#

Hey
I have send this before and didnt get any help but i have been stuck on downloading world for a long time and this happened to me yesterday too and this is the only server that happens to me and i spend time last wipe to get bps and play the server and now im not able to join the server can a admin please help me

#

i will be in waiting room if that helps

atomic vine
dense swan
#

How do i get discord kit

atomic vine
marble mantleBOT
#

Hey, @dense swan

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

fallow lava
#

when does the 5x no bps wipe

sleek hearth
#

I am having trouble with my steam linking. I auth everything and discord is the only thing it gives me. Just wanted to check out the /s but its becoming a hassle lol

torpid adder
#

p

near halo
#

i cant join a server my friend is on, ots not showing up anywhere and it wont let me direct connect. How can i fix that

torpid adder
#

my b

near halo
#

i cant join a server my friend is on, ots not showing up anywhere and it wont let me direct connect. How can i fix that

near halo
thin plover
sleek hearth
thin plover
#

I know it sound dumb but did you enter information correctly and right account?

#

maybe just wait a little bit, if its still wont let you, try to dm an admin so they can figure it out with you

thin plover
heavy pulsar
#

rustoria 10x keep getting disconnected, its says "disconnected: come to discord.gg/rustoria - spoofy"

thin plover
#

you will have to message spoofy then

heavy pulsar
#

who is spoofy

atomic vine
#

One of our admins

thin plover
#

one of our magnificent admin

heavy pulsar
#

must i dm or @ him

atomic vine
thin plover
#

^

atomic vine
#

Only spoofy tho

#

Usually bans like that means that admin needs to speak to you

#

So whenever both of you have time to talk

heavy pulsar
#

ok

pure mantle
#

wtf is up with the west coast servers on us main? laggy af

#

last night and still going on today

pure mantle
#

ty

atomic vine
#

Haven't seen anyone else complain about it so it might be an isolated issue

latent shell
#

yoh varmen can i dm you bout a problem with a player?

vast glade
#

hey i need a mods help

heavy pulsar
#

meat ridin mods?

vast glade
#

i need help with an issue

heavy pulsar
#

meat riding issue?

vast glade
#

yes

slim glacier
opaque mason
#

there is a issue on zeus 5x

thin plover
thin plover
opaque mason
#

there is a 6 man limit but there is a group of 7 and they are alies with a 4 man

#

they raided together as a 11 man

marble mantleBOT
#

Hey, @opaque mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thin plover
#

this is your best way my friend if you have proof its even better

rotund bobcat
#

!appeal

marble mantleBOT
#

Hey, @rotund bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

languid frigate
#

ctrl kids hacking on 10x no bp's na deeped us two wipes in a row in less than 5 min have proof that he cheats and they are cross teaming

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

mossy marsh
#

Is it possible to be on a 1on1 dm with an admin ?

tawdry eagle
#

Is anyone there? I need help

#

My VPN is disabled and I can't access the server right now

fathom folio
#

I NEED HELP ADIM?

swift lichen
#

any chance I can speak to an admin?

tawdry eagle
#

Is there a caretaker here? I need you

near halo
#

hi

mellow tundra
#

?appeal @vagrant finch

marble mantleBOT
#

Hey, @vagrant finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

mellow tundra
mellow tundra
near halo
#

aden best admin ong

mellow tundra
#

VPN bans have been fixed

tawdry eagle
#

I can't appeal because that's what it looked like a year ago

mellow tundra
#

It's resolved

tawdry eagle
#

Is it resolved? Can I try to access the server

mellow tundra
#

yes

tawdry eagle
#

Okay. Thank you

swift lichen
#

hey aden can i use VPN for the SEA servers?

maiden oasis
#

admin ,I got vpn banned too

#

ID:76561198975613283

vagrant finch
#

!appeal

marble mantleBOT
#

Hey, @vagrant finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

maiden oasis
#

I have launch an appeal ,admin

#

@mellow tundraI have launch an appeal ,admin.ID:76561198975613283

#

I got VPN banned.

near halo
#

don’t use a vpn then CatTwerk

maiden oasis
#

It's impossible not to use it

#

ping so high

near halo
#

where are you from?

fathom folio
#

japen

maiden oasis
#

?

#

Japan

near halo
#

fair enough

maiden oasis
#

ignorance

near halo
#

wym?

swift lichen
#

is there a way to get whitelisted to be able to use VPN on the SEA servers?

maiden oasis
#

All admins are offline?

#

.

#

...

#

I have launch an appeal ,admin have launch an appeal ,admin.ID:76561198975613283
I got VPN banned.

#

I have launch an appeal ,admin have launch an appeal ,admin.ID:76561198975613283
I got VPN banned.

thorn topaz
#

Note: Standard response times are 1-3 days but can be more or less based on the situation.

maiden oasis
#

I need to be quick

thorn topaz
#

石の上にも三年

maiden oasis
#

It hucts when you can't get in the game when the team needs you.

#

I'm really worried

#

I even just bought a VIP and booster.

fiery quest
#

how long does it take for some one to respond to my ticket to become chat mod

outer karma
#

I have launch an appeal ,admin have launch an appeal ,admin.ID:76561198373908145
I got VPN banned.

#

Is there a caretaker here? I need you

coarse tusk
#

just got a 1 hour ban and im not entirely sure what i did

pure vector
marble mantleBOT
#

Hey, @outer karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

outer karma
#

I have launch an appeal ,admin @pure vector

pure vector
outer karma
#

OK, thank you!

coarse tusk
pure vector
coarse tusk
pure vector
coarse tusk
pure vector
coarse tusk
marble mantleBOT
misty glacier
#

how do i make a report

coarse tusk
marble mantleBOT
#

Hey, @misty glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

slim glacier
#

my bad

slim glacier
marble mantleBOT
#

Hey, @misty glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

misty glacier
#

your the best ty

coarse tusk
#

!appeal

marble mantleBOT
#

Hey, @coarse tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

maiden oasis
#

Within half an hour ,Iwas banned from the VPN again.

mint aurora
#

where do you file a report?

rotund nexus
#

i cant type in chat for some reason and im not muted

mint aurora
#

you prob have chat off, options > user interface > then toggle show chat

slim glacier
marble mantleBOT
#

Hey, @mint aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

leaden ingot
#

is us long down ?

proven mulch
#

!appeal

marble mantleBOT
#

Hey, @proven mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

glass vigil
#

Are there any Mod or admins I can talk to in a voicechat?

junior heart
#

!appeal

marble mantleBOT
#

Hey, @junior heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

junior heart
#

why i'm banned?

calm yarrow
buoyant ridge
#

so im on an alt account i was banned a year ago is there a way i can disconnect my linked accounts

buoyant ridge
#

thanks

near halo
#

how do you get scopes in the 1v1 section

subtle harbor
#

na main unplay able

#

server is lagging its balls off

raven mist
raven mist
fiery warren
#

staff i need you right now pls

#

i found a cheater

marble mantleBOT
#

Hey, @fiery warren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

spiral flame
#

i changed discords and i still have old one linked and i would want this discord to be linked instead... ive done unlink requests weeks ago but nothings happent is there anything you guys can do about it admins 😄

thin plover
#

Please do not tag admins

spiral flame
#

uh who tagged so rude

thin plover
spiral flame
#

rules tagged them?

#

jenxbo how do you know its not extremely urgent...

valid zealot
#

any admins here???i need help...

thin plover
#

Nothing is urgent enough to tag admins, if we were to let people tag admins their phone/pc would blow up

thin plover
valid zealot
dim breach
#

hey can i get admin help pls

valid zealot
#

why i got banned?

thin plover
#

Berch is the one that issued to message so try to dm him

#

He is one of our admin

dim breach
#

hey can i get some help pls

thin plover
dim breach
#

im on the main sever for us and this guy has been sitting in dome for three hours just despawning loot and killing anyone with questionable angles and is putting some very contrivesal things in chat

thin plover
#

Please make a ticket my friend

marble mantleBOT
#

Hey, @dim breach

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dim breach
#

ok i did

thin plover
#

No you will have to wait for an admin to be available and see it

burnt hinge
#

Sent an appeal three days ago still no reply, connected discord to steam. But when i need help to buy vip i get immediate response from admins in my dms

#

And the website for appealing is so shit that it doesn't even show the past appeals, directly takes you to new appeal.

jaunty pelican
#

huh? I kill everyone I see that's not in my clan

burnt hinge
#

76561199121531687

raven mist
raven mist
jaunty pelican
#

Okay will do. Not sure who was teaming in this case but it doesn't seem fair to ban the entire clan for one persons mistake?

#

Cheating... fair enough.

raven mist
jaunty pelican
#

Thank you

burnt hinge
raven mist
#

no problem

raven mist
#

/auth

marble mantleBOT
#

Hey, @raven mist

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
#

steps to link your discord ^

jaunty pelican
#

No short term unban?

burnt hinge
raven mist
raven mist
jaunty pelican
#

Ah fair - Thanks

cedar wyvern
#

hello bro im rustified server banned hacking friend why me rustoria banned

austere tree
#

!appeal

marble mantleBOT
#

Hey, @austere tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

atomic vine
#

i don't really understand your question

cedar wyvern
#

im not hacking

#

3ki never used cheats on my watch

#

I'm speaking in translation, so what I said is not very clear

austere tree
#

I have a question, who is banning people?

native monolith
#

Hello. How do you get to speak with someone of support ?

toxic shard
graceful crag
#

hello, I was banned for hacking, how can I figure this out, because I'm not a hacker, if I'm writing in the wrong place, sorry, tell me where to write. EU long
steam id76561198398501089

marble mantleBOT
#

Hey, @graceful crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

graceful crag
#

thx

fading thicket
#

ALIJAHS PIANO IS CHEATING HE JUST WENT THREW WALLS AND REMOVED MY DOORS ON US 10X