#support
1 messages · Page 17 of 1
awh that makes me kinda sad... you would still have to box in the high external gate / pool to protect the tc... but i would totally surround an area with triangle foundations with turrets on them next wipe >_>;
would be busted as shit
... yes
how do I appeal a 6 hour ban?
Hey, @nimble silo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
been 3 days and i have yet to hear back from my appeal
ooof.
yeah i know
so no mods/admins able to help me rn?
Have you checked the website?
yeah what would i see on the website?
If your appeal has been answered
Also if you verify your discord on our website you would've receive a DM regarding your appeal.
I checked the wrong website my b but my appeal was denied it says
which doesnt make sense bc someone on my team was unbanned
Appeal denials are final, unfortunately.
there an admin i can talk to
I do not know. You could join "Waiting for support" VC but i cant guarantee an admin is able to talk at this time.
can i @ them and just wait for a response?
i tried msging fear but cant cuz not friends
@dark radish can i dm u
can i open a ticket somewhere
logged on and got this message for literally no reason
i get this message when i try to appeal 
How long ago were you banned?
maybe an hour ago?
- Please put your steamid here
- Please try again now and see if it has changed :)
how do i find my steam id
https://steamcommunity.com/id/spacemanscam/ this is my profile url
could it be because i had my vpn on when i tried to connect to the server
i only had it on cuz i was gambling i didnt realize itd ban me if thats the case
!steamid
Hey, @keen hull
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198121398804
Have you typed /auth in game?
What is it for "./sil" in game ?
<@&874995535881326632> I was banned for hacking apparently lmao ??? Can I get some help please
<@&274971100184576010> ill be in the waiting room for whenever one of you become available
<@&274971100184576010>
!appeal
Hey, @neat star
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
I was wrongly banned for hacking. Feels pretty urgent to me
i was suspended for 6 hours, i dont want to wait 1-3 days for a reply lmao
Already did that. Says on the website that I’m not banned but when trying to load into server says I’m banned for hacking
This is the way to talk about a ban. That is the process in place.
If the site is saying that then please use the mute appeal / unmute request and add as much info there as you can.
We look into the appeals often but only the issuing admin can deal with there own bans.
will there be a chance to speak to someone? i want to know why I was suspended.
The message on the screen should give you some idea of the ban.
i wasnt given a reason other than "take a break"
LMFAO AINT NO WAY
i swear
Banstoria
i have 208 hours since Thursday
on US Medium and I get banned for 6 hours
now do you understand why I wish to speak to someone? lmao
What were you doing right before getting this?
i walked into the snow
well what were you thinking
ikr
unbelievable
someone called for help at V9 for a raid that was going on
and I get disconnected the second I get there
I am not so sure you are being fully honest here. How long before you got there did they call out in chat?
like 10-15mins before
i was killed I started running back and died
if you come in chat I can explain exactly what happen
The outcome is not going to be changing I have told you how you can appeal the ban and it will be looked at.
I am not free for any voice support at this time.
No problem, ill continue waiting because I deserve an explanation
@nimble silo Take a break bans are (i think) majority of the time due to excessive toxcicity, racism, homophobia etc.
this may have been triggered by something you said in chat
How long ago were you banned?
2 hours ago ish
you can check all the logs, i dont think i even spoke in chat today
lmao
when was server restart?
what region
EU long
EU restart is 10am BST i believe
not bst
whatever 10am in england is i think
hello how do i get the box Rustoria
You could’ve gotten it in earlier twitch drops, those have bren discontinued so there is no way of getting them anymore
hey, im a chatmod but might be able to help
I’m still waiting to speak to someone myself
if it is still about your mute, the best thing is to create a mute appeal
or you can wait in the waiting for support channel
It’s not about mute, I was banned for 6 hours after doing nothing
And I sat in that channel for over an hour with no help
well you can also make a banappeal at https://bans.rustoria.co/
Already have mate, it’s only a 6 hour ban am I to wait 1-3 business days for someone?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Rustoria us medium wipe is tomorrow?
!wipe
Hey, @lyric bone
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
ok ty!
How do you get points in game if youtube doesn't link? Manual verification?
Been subbed like for months
!youtubelink
Hey, @ancient dune
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
yo. keep getting banned on servers i play on. i got banned on ukn.gg and rustoria and stevious 2x. i also got banned on the ukn discord so i dont know what is happening. could this be someone using my account or im not sure. i got banned on stevious 2x for ban evading but i only have 1 account. i got banned on rustoria and ukn.gg for hacking but ive never hacked on rust in my life
are you playing with a vpn?
nope
do you have a brother or sibling
that plays rust
and is a big cheater
nah. my brother plays games but he doenst play rust
Hi! my 6 hour ban is over but I still cannot log onto the server.
its usually 15-30 minutes more than the listed ban time
takes some time for the servers to recognize your ban being lifted
ah, so I submitted the appeal will I still receive an answer as to why I was suspended for 6 hours?
because nothing was done and no one has been helpful the past 6 hours
I have nothing more to provide to you at this time
99% of the 6h bans are automatic chat violations bans
if you reached 6h it means it was not your first one
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i did it alr
Do not call out cheaters publicly, it's counterproductive
im trynna pick up a wooden sign rn but the only options are edit or lock/unlock edits
fr spent like 2 hours on a beautiful painting just for me not to be able to pick it up
!appeal
Hey, @nova karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Hey, @fresh sand
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
Hello there, feel free to join #368790610783764480 to talk about your ban if you wish
eu main wipe
👌
how do you access early map?
you can see only long map before wipe
theres a cheater on long how do i get a hold of an admin
If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
ive done f7 reports like 20 times the guys still here i will try this
F7 reports go to EAC that can take days / weeks sometimes this as above goes directly to our admin team
thankyou so much mike had no idea, i will try wot u have suggested
when is wipe? in an hour for eu main?
I've been banned from one of your servers. Can you help me why and when? I haven't played it in about a year and now I can't log in because it says I'm banned. ---[EU] Rustoria.co 11/8 - Zeus 5x---
hey
can you send me your steamid?
any admin thr ? , i want to report a hacker , i have clip.
76561198292613111
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
make a ticket in game with /ticket, and put the clip link in it :)
thanks 🙂
YOU BLOCKED ME WRONG DUE TO CHEATING I didn't even start the game
stean id 1021057120
Do you use vpn?
Also that's not a steam id
i am not currently using
Hello. I got banned for playing with a cheater. Although we played as a clan and I got banned. I don't know what to do. Is it possible to unban me somehow?
!appeal
Hey, @oblique herald
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
!appeal
Hey, @remote trout
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Try joining in about 5-10 mins, should be resolved. Let me know if their are any issues
Thx pal.
i am steam id 76561198981322848
is there a problem right now on toria sea main with EUs? me and my other EU friend are trying to play
but constantly getting like 300-6000 ping
for no apparent reason'
Try making a #network-support-old ticket
same for me
ill make a network support ticket see if it helps somehow ig
i cant
steam id 76561198981322848
I didn't use cheats + I couldn't even enter the game
why cant you ??
When wipe on RUSTORIA EU - MAIN
its the only way to appeal and its all safe to use if you deside to doubt it all good but then im afraid the ban will remain choice is yours
thanks
Can I see what the map will be after the wipe ?
yes
Where ?
I don't see what the map will be after the wipe on EU MAIN
after the wipe
you can see it on server after it wiped we do not have any previews
I got it, thanks
WTF ADMINS????
Why you Wipe EU Medium??? WTF
Its 2 Weeks Server Admins!
^ this needs an explanation
Wtf Why wipe medium
???
major server lag?
Checking it now
why did medium wipe wtf is going on
medium map wipe?? what
wtf
Petition to keep medium wiped
are u kidding me
Checking EU Medium now.
whens eu main going up
seriously bro wtf is this, i thought this was a serious server, i just joined today had a free day thought i'd spend it here and u just wasted 5 hours of my life
all that progress for fkn nothing man
You pay money for VIP so that the servers are properly administered and then something like that happens....
it wiped like this again!
stop crying
i dont think its a wipe, i hope not, i just built a base
i hope admin trying be clown 🤡
is eu main down?
WTF
eu main down?
im on a us server but it said it wasnt a wipe
<@&274971100184576010> is eu main down?
eu main wiping?
lets fucking go
fuck this man never again this server
Admins wiped Medium, not Main
Looking into the server issues now
lol
@pure vector help us out big man!!
my G
no, they are wiped be-weekly server (Medium)
@lilac nova can you check eu medium? it wiped rn. you need to load it back
my nan fell down the stairs
eu main glitched
MEDİUM WİPE 😄
Checking it now
the 5x just got wipedddd brooooo i just built a baseee

Holy Eu Small is lagging very hard, insanely hard.
eu main went down?
is eu main fortnite?
maybe
medium wiped
ok
why did medium wipe
v bucks or something idk
can eu medium load?
can you open eu main please
EU Main is wiping now
gif didnt go through but the link says enough
why did medium wipe @lilac nova
xddddddd
we are looking into it
Are you looking into why EU small is lagging hella hard
because it is actually insane we can hardly move without tping
:d
@lilac nova 多久能搞好?
😄
can u say something when eu main open?

快了
open server
is there a way to revert the wipe?
main is up

Yo please man stop this lag on eu small its killing me
open slots eu main pls
my game stucked HERE idk what to do
raise slots plsss
any update on medium? will it just stay wiped or will it revert?
What server are you on?
Hi, when whipe of vanilla main US?
3pm EST, or #oldserverinfo
damn actually really well done admins!
didnt think it would be possible to revert! much respect and love to you

good dev team is half the solution
my vip and complete but I still have the queue
I made a ticket but I don't know how long it takes
only some staff can handle those ticket, they are reviewed as fast as possible
i hope thank you 😦
EU Main lag
It's normal given the pop
can the admin open space in eu small??
!slots
Hey, @solar loom
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
srryy
but the queue in small its more than 100 people and the slolts are not being open
There is a hard limit on small, at the end of the day it's a small server
why is eu main not on 800?
i am next in queue for over 15min now
Marc c'est possible que je te montre mon ticket je sais pas si j'ai fait sa correctement
the server just wiped, the queue goes slower now as the chance of people leaving right after joining are low
c'est all good
Ok nickel
WHY MY VIP DOSENT WORK???
be patient and make a ticket there are a lot of people
I myself have a problem but it's not just us
10K +
13k+
Could you DM me please @nocturne tundra @stoic shale @gritty zenith
Looks like a very isolated issue
I can't move on the server lol, 12k+ ping
!appeal
Hey, @red flare
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
11k ping on second wipe, its not normal 😦
Hello there, please open a #payment-support ticket to get this resolved if it's still an issue
looks like a lot of people are having that issue
i mean eu main
@atomic vine my elite kit is not showing up
Berch already answered you mate
ah thx didnt see
np
i just got kicked for hacking but i was in queue and i was stuck at 7 people for 20 mins then at 6people for 10mins could i get back in to server without waiting for queue?
you using a VPN ??
no
https://bans.rustoria.co/ in that case
i didnt get banned im back in queue waiting or did i
"hacking"message is a ban mate
ok thanks
Hey, @placid marlin
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
I see "11011" ping value in the game although there is no problem with my internet
@atomic vine idk if i did it right lmao
what?
the ticket
what do u think u did wrong
Are Eu Main Maps and Us Main Maps the same?
Rustoria
Shit server tıme out
no no ethernet very good me
admın me kıcked ... server
About ?
I can't pay with a Russian vip card
im in waiting for support if you would have 5 mins to talk
That's up to the international santions, nothing we can do about it as for now
With a payment that is not blocked with international sanctions
how do i get my skin box admins?
a
<@&415898423460626432>
What server?
eu main
EU main doesnt have skin box
omy
please dont tag staffroles for no reason Ty
scam

@shell pawn so is there a wipe tomorrow at 3 est on the us medium server?
I do not know. They are currently working on fixing it.
@hexed nimbus its shows on wipe feed as it is happening
@hexed nimbus conflicting info between that and the server info
clearly says 7 days
Rustoria
BOT
— Yesterday at 1:53 PM
Vanilla Small is wiping tomorrow at 8PM UK time / 3PM EST.
[1:55 PM]
Vanilla Medium is wiping tomorrow at 8PM UK time / 3PM EST.
4
[1:58 PM]
clearly your bot says otherswise @hexed nimbus
that was EU as there was something wrong with it as that one should not be wiping and that has been corrected
so eu got a wipe not the us

#oldserverinfo if what you need to look at
i have looked at that
but it said the same for the eu servers and wiped
thats why i asked
but has been reverted back as it was a error again WIPE WILL BE NEXT THURSDAY
that sucks i was hoping for a wipe
Main wipes today 
hey guys how to get VIP if im from RUSSIA
map and BP and map on forced
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
oh nice so a fresh start
our banks banned
no no i know how to get, idk how to pay for it
any other ways? not through pp
well tbh thats not something we can fix im afraid
ok thx
do own crypto? fa1x
you could find a way to get a coinbase account
can i pay through cb on rustoria?
cb to paypal
ohh
are the same company
ok ok i got it thx bro <333
my i got disconnected because of Unknown wire type
i have a clip of it
from eu main
!gamefiles
Hey, @young frigate
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
do i have to wait in q again?
afraid so if you dont have Qskip
bruh
Have you appealed?
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
@sonic mantle add me
when i load into any rustoria server, i get "Disconnected: Hacking" im not cheating, and i havent played rust in the past year +, is there a specific reason why?
@sonic mantle add me
could be a VPN ban
Please go ahead and appeal https://bans.rustoria.co/
alright
admin
a eat 150 of queue and when i was entering tha game quit me off of the server and now i have 90 of queue
i was 2 hours waiting
where do we see the appeal response
no men
same page
it quit me off with the message of disconect
Nothing but "Disconnected"?
yes
The game doesn't just randomly quit you off. You either lost connection, game crashed, pressed quit, etc.
The only time you'll get that message is if the server crashes or if you click it
men my conexion was good and the message was disconect
i cant eat 2 hours of queue another time men
this cant be true
Sorry to break it to you but we can't push you through a queue
you cant do anything really?
It wasn't a server side issue so no sorry.
i have to eat 2 hours of queue another time?
I got muted for polish not bad words please check that,
it wasnt my problem my conexion and all was good
/ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@solar loom What server did you get kicked from?
dm me your steamid
If you want to skip the que buy VIP 🙂
how can i bye vip in russia
no men i eat 2 hours of my live for nothing?
It's not a problem on our end mate @solar loom
if your banks been blocked not much we can do about that
as we do not block them ourselfs
how can i buy the vip
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
because im not aeting 2 hours fo queue
hello, i have a guy that keeps being racist in a very shit way, its in voicechat but the guy is already muted and continues. is there any way I can join support and share my screen?
@drowsy palm Please make a report and supply as much info as possible. I suggest in the meantime disabling voice chat through rust settings.
We do not monitor voice chat
ok, yh.
How can I know the admin who banned me?
you are free to mute voice chat in the game options, unfortunately there is not much solution
also not after being muted?
This info is not public
we only monitor written chat
How can I contact him privately?
Either you have a "come to discord ban" which include the name of the admin, or you won't know who did banned you and you just need to appeal on https://bans.rustoria.co
ohh ok shit, ty for ur help I just thought maybe there is something possible cuz of he is muted but all ok. have a good one
Nah unfortunately managing voice is almost impossible, and easy to fake even with screensharing, ...
if I appeal for "playing with a hacker" my friend gets 12h and I don't get anything.
ohhh 😦
Youtube rewards dont work 😅
Rustoria Shit Server
Sorry you think that.
Admins dont kick for that
Please don't blame our server for your internet issues.
Admins need a little help. I was playing the map wipe of SEA main in the afternoon with my friend, we are a duo, now in the night when i log in it says "banned: playing with Hacker" and my friend is still playing in the server. So who is hacking a invisible 3rd guy?
Hey, @barren onyx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
We are playing 70 People admin what is this error
What exactly did it say?
Tıme Out
so I have to wait 3 days without playing when i genuinely dont know the reason the admin decided to ban me
My Internet is good, man ..
Appeals can take 1-3 days
I'm sure you internet is good but no internet is perfect. This is a client side issue. Not a server issue sorry.
i will withdraw my team because of this mistake @tired swallow
This is not a mistake on our part. Sorry you think this.
banned for playing with a hacker, when we are just a duo and my teammate is still on the server, total BS
anyway thanks
you owe me a vip, man @tired swallow
LOL
😱
Dude, I can't get it because I live in Turkey, otherwise I wouldn't have written to you from here, damn it
we need a person who knows a way to buy VIP from a Russian card
нужен человек который знает способ как купить вип с русской карты
Russıan Galabashian
)
@steel chasm dıscord addme
I am really not sure if it is possible but you can try to make a ticket with #payment-support
is there a processor on your server in the fishing village?
my buddy is trying to join a server but back then when his older brother played he cheated cuz hes weird but now hes on the same ip trying to join thwe sevrer and hes ip blocked can i please get an admin to do a script check and backgrouind check on his steam account we rly wanna play wipe today and he needs his ip unbanned please man he has 1.3k hours and has never been banned besides these servers because him and his brothers use the same ip
Please make an appeal /appeal
no mate u dont understabd read it my friends brother got banned a few years ago and now my friend started playing rust but cant join the server cuz same ip
!
thank you should i make the ticket or should he
He should make the ticket
okay his name is mabu that guy hes making it right now thank you for ur help and time
we need a person who knows a way to buy VIP from a Russian card
[20:17]
нужен человек который знает способ как купить вип с русской карты
No problem, just make sure that he put all correct information on the appeal or it will be rejected
Hey jenx it will not let him make another one
he did this last night and the admins put no consideration into helping him ouit
@near halo please don't call out cheaters. if you suspect someone is cheating please use our /ticket in-game to report them
we need a person who knows a way to buy VIP from a Russian card
[20:17]
нужен человек который знает способ как купить вип с русской карты
he has proof hes not cheating and he cant make a server
If he already got an answer from an admin then idk what else to do for you my friend
well the admin didnt even care to ask for prrof
we have proof hes clean and the admin who looked at the ticket did not give any effort and just put a no
I am sure the admin did investigate and had his reasons to refuse the appeal, whoever it was
may we have another admin take a look i understand where ur coming from but he cant even make another ticker when will he be able to wipes in an hour and we wannna play
The admins wont overstep someone else decision, it was looked at by an admin already and rejected, end of disscusion
we did the same thing with andy servers we had another admin look and he approved bc the first did not care i promise u he is clean and the admin did not care to chewck any files or even cript check him
this is him its mabu the guy whos ip blocked
Thats on andys server but we dont work that way.
The reason i got banned is cause my brother scripted and since we have the same ip i got banned too i have proof of this
but i got scriped checked and pc checked for everything
i know but im trying to tell u the person who looked at his ticket didnt ask for proof or anything
I had my brother join the call too
lads
and he told them and was an ass and showed all his cheats
varmen u cannot let us down with a huski as ur pfp
if you've appealed and your appeal has been denied then it's our final decision. now please head over to #general as this is not support related anymore
Dont attack his husky pfp
don't bring my puppy into this
hes a very cute puppy
Like Varmen said
appeal my boy 😦 we wanna play a wipe u can file check and everythingg
you've been answered
how do i check status of my appeal?
on our website
it just goes to new appeal screen, cant view appeal which is in review
Well its still waiting to be seen by an admin
us small took a shit
then your appeal has been handled, try to reconnect to see how long until unban
so admins can just deny a appeal without giving any reason to the person raising the appeal?
The reason is shown when you try to login to the server
thats the reason you appeal because you think that you were banned for a wrong reason
no use seeing the same BS the admin gave you in first place when you know its not true
Yes and then if the appeal is denied, that means the reason was not wrong
wow democracy
I like your transparent policies
Well the policy is pretty simple, we don't give information to the player
simple this is what i call admin abuse
Okay
You can believe that, that is your opinions
However it's the admin who gets to decide as long as you are playing on Rustoria
If you disagree with our opinions and decisions, you don't need to play here
what the fuck, no need to be so arrogant to people who actually play on your server
/appeal
Hey, @weak pumice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Just because you are an admin doesnt mean you can talk to people who use your servers this way
If my appeal is not genuine then call me out
We appreciate that you play our server, however you need to follow our rules when playing here
If an admin had banned you for breaking the rules and you do not agree with it, that doesn't mean you weren't breaking the rules
so if a person appeals even though he may have been banned wrongly you will still treat him lowly like this?
or do you think your admins are bots who dont commit errors?
If somebody is wrongly banned, the admin will of course unban and admit that they made an error
Everybody makes mistakes
This is why we have the appeal system
agreed
I was falsy accused of writing bad words in chat because I put "***" promoting my shop. I created a ticket in game but i was hoping i get unbanned before wipe as i need to type in chat to get bagged
My ban reason says i was playing with a hacker , infact we are only a duo and my teammate is still on the server now. So its getting on my nerve. any Human with a brain can see logic to this
!appeal @weak pumice
Hey, @weak pumice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Have you appealed?
Yes, and I will wait. Just mad coz of someone's error i am missing wipe day
!appeal @fiery quiver
Hey, @fiery quiver
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Hey, @fiery quiver
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
@misty scroll can you check my dm
Am i able to see the map of the us 2x vanilla before wipe?
you've been answered yesterday btw if it's about your ban after your appeal has been denied, i doubt you'll get the answer you're looking for
No, we do not show the maps beforehand
I was just asking who was hacking
And it was the person I thought
Was just curious
ah alright no worries
AH okay thanks @misty scroll
do you guys ban all steam accounts from a IP, whats the case when you have mutiple persons playing on same router
u suck
#general please your case has been explained we are not giving any info about that ever
you gonna wipe us main or what
nah
does vip have skinbox on us small
no as official can not have any mods
any min
still aint wiped lmao
impatient people...
^
@fiery quest happening with every1
exactly
is it happenimng to you to
The ip is bugging
mine too
explained where?
same
Just keeps connecting
does anybody have vip and is in?
i will be ban evading this wipe
lmao
snich
so like wassup with the ip
fr
i fucking hate u fat bitches
they blocked all ban evaders
@hexed nimbus any idea?
cant join server if u are banned
admins of this server are too rude
i agree
except the guy with kitty pfp
k warned you mate
watch out im ban evading this wipe
are yall opening more slots
Hey, @fiery quest
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
READ ABOVE
VIP not working... sitting in Q with vip
Hi, Looking to Join the server right now and I have a proxy internet service. Do I need to be whitelisted to be able to join or will I not be kicked for having a proxy internet?
we allow vpn so you can just join no whitelist
Awesome Thank you!
help me i already bought vip but not apllied
already i chat that but not read
you have to wait then as only a handful of staff can see payment tickets
be patient as there is lots of tickets and only 2 people that deal with these the working hard atm to reply and fix all issues
can i talk to a high ranking staff?
what is your problem? if there is anything i can help you with?
no cause u just turn me down everytime so i go above u
hi what up
cause i gave up for 2 months
can i dm u?
sure
send me your steam id
how do i make a ticket for cheating
!ticket
Hey, @tame quartz
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hi admin are we able to talk about my ban please as im confused about the reason
make an appeal my friend
i cant thats why i have to talk to and admin
why cant you make an appeal?
dealt with dus need more then me
what he said
i was told to come here from the rustoria us 5x serer
What does the kick message say?
it just says come here
It will also say a name
prodigy
@stiff widget
so do i message @stiff widget
Feel free to message him. Not sure if he is online at the moment.
@stiff widget i was disconected from the server what do i do
awz3 anyway you can find out for me
please wait for Prod to reply he might be busy atm he will see the tag
Hey, @hollow notch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
i did appeal
trying to get vip says need to input email but have no clue where to do that ?
i did the appeal you think theyll take a look
never mind im an idiot
why im w8 4 days and no one respond me? wtf i get ban for nothing and cant play for long time
!appeal
Hey, @dawn sedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
arleady did it "2-3 days" arleady more than 4 and 0 reaction
if you got to https://bans.rustoria.co/ what does it say?
"YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK."
almost 5 days.
"1-3"
** but can be more or less based on the situation.**
ye based on the situation i have no vac, never cheated, used like 2-3 times global chat, no using voice, no offense name and if i have to wait 5 days im not sure if the rest get a response after a year
what was the ban reason ?
"ban evasion"
that can take some more time
but why me? i only wanted to play with friends
If you are truly innocent it's possible someone on your IP has used cheats previously and been banned for it.
well banevasion means you where currently banned on rustoria or have a gamebanned alt thats under 180 days and you come back on another account to try to bypass the ban
in my house im only 1 player + have mobile internet so every PC reset got another IP
Just trying to help 😄
not needed i can handle it mate🤣
I am sure you can, was not my intention to ruin anything 😛
im not sure if have game ban cause im getting twitch rewards + can play on NORMAL OFFICIAL servers + no VAC + was playing on yours 15 min + i from PL so havent got cash for another Rust so idk hope administration will quickly apologize
I mean not every cheater gets eac’d
If they did, admins wouldn’t exist
Listen on EU medium theres someone scripting and at the fertilizer, this should not be allowed... i litterally cant even sell a single time i cant click fast enough and its BS.
we do not moderate this, you can however make a ticket for facepunch using F7
eac temporary server face ban for a bug in ruins that goes to 9,000 ping.... is this serious?
we are not affiliated with EAC bans
Why i cant save holo on Rustoria.co - RTG (UKN) in FFA AK?
!link
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
I bought the vip and I can't get in Can someone help me
why dont you guys moderate this this is absolute bs.
I pay VIP every month for several months now and im paying for this?
not any more.
and you litterally adjusted the fertilizer vending machine to protect afk scripters with the barricades what a joke.
?
what we do?
back back
send screenshot
What was the ban for?
Hmm small chance but you're always allowed to apply #staff-applications and wait for the outcome
Every staff application is being reviewed
ok
So no, its not autodenied
How do i send a screenshot?
!verify
Hey, @floral ember
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
You will need to verify your discord
oh you cant push him away
@dawn sedge you should be good to join again
ok i applied to be a mod how do i know if i get accepted or not
You will get a dm
will i get a dm or do i have to go to the website
On discord
ok thanks
It can take a while tho
like how long
Could take up to 7 days , maybe longer
weeks?
ok

Hey, I did the treasure quest on main. But, the chest doesnt seem to be here?
I think it might be like under the ground or something
I'm right at the icon
Is it possible for an admin to like pull it above ground lol
Dont think thats possible tbf
Yeah I sort of figured nothing could be done about it lol.
All good I guess, I just think you only get one per wipe, so thought I'd at least ask
Fair enough, make sure to f7 this tho!
Oh right, good point. Thanks!
the next wipe on the eu main will be global?
no
!wipe
Hey, @dense girder
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
i maked a miss buy, and my vip was to EU and i need to US MAIN
my id 76561199012612242
@thin plover too slow

I already sent but they don't answer me
you have to wait
yes
@atomic vine too slow
but i've waited over an hour
wait more my friend sorry, only few people have access to payment support
one will answer you when they are available
There is a road scientist below the ground right in front of my base
or he is invisible... can an admin remove that or no?
I can't see it but he can shoot me
Chat mods out here tryna set standards then u come ban evasion 😂
There's always hope though
lmao
You will have to avoid it somehow
How can I report a botter? Theres an asian farmer bot standing at the fertilizer vendor infinitely selling so you cant use it
?ticket
Hey, @runic marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
need help
if i left a team and then joined another one and left that and join another one gaain can i get ban for it on 5x us
You can't rejoin the original team members
is it the trio server?
no
That would be cycling. Otherwise you'd be fine
And yeah, like JenxBo said, if it's on Trio then auth's to bases can get tricky so you have to be super careful
you have to clear auth and destroy bag and all that
i have
But you're more than welcome to leave a team and join another as long as it's new players. It's just once you leave a team or kick someone, you can't rejoin or have them return until the next wipe
I think you would be alright
main down?
ok
rust+ enabled on 2x Vanilla ?
any admins available?
what can I help you with
ok if DM you?
@thin plover rust+ enabled on 2x Vanilla?
I mean you can explain here if u want
I'm not 100% familiar with rust+ but try to see if it works
if you're raided and it's very obvious that the raiders used hacks to get in, what are the chances we can get them perma banned right now?
you would have to make a ticket my friend
already did
the last time we created tickets however, they were reviewed 6-12 hours later and got messages stating "sorry, XYZ player wasn't online.. so we can't do anything"
my friends and I have enjoyed playing on your servers, but we are likely done after this if there isn't immediate attention to this
admins have to go through so many tickets and report, I am sorry that it takes a while but they are looking at all of them I'm sure
are you IP banned or your account is banned maybe?
make an appeal
no i joined and it said that im ban ? my account is bran new and so is my pc lol i just got done downloading lol
how do i make an appeal?
i got home 3 hours ago with this pc XD
yeah.. I can't say I envy the poor admins
i changed some of my components and im now banned
any suggestions ? Jenx
Hey, @thin plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
thats all I can recommend I'm sorry
np
@thin plover Can my team go ahead and request a refund of VIP status since we no longer have interest in playing on Rustoria servers?
I'm sorry to hear that you want to leave Rustoria servers but if you wish to you can go ahead to #payment-support
not if youve used it
and try to talk but idk
if youve used your vip it will not be refunded
well there you go ^
chargebacking in any form will also result in a perma ban
Hacker on 2x eu, how do I report?
Hey, @topaz thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Why would we be concerned with permabans if we have no intention of playing on servers that are not being adminstered? How can you expect players who play in good faith and pay money to want to continue to play with cheaters who face no consequences?
ive told you how it is, up to you to make your own decisions
excellent.. thanks for your time
Why did US long nerf horses and buff auto clickers?
FWIW, I would consider having admins available who can verify suspected cheating real-time for paying customers in the future. That would be a good business decision as all this has done is resulted in loss of revenue, and future revenue.
Auto clickers going crazy now that we cant push them with horses
Is auto clicking allowed?
All players are given equal amount of support, feel free to create a ticket in-game for an admin to spectate and catch a potential cheater
Have you made use of our in-game ticket system? We review and reply to every single ticket
im stuck on downloading work 4.2 for 10 mins now what do i do?
What was changed exactly?
Try reconnecting
If the server has a queue yes
@runic marlin My team has done that in this case, but our tickets will not be reviewed in a timely fashion like before I'm sure. If someone is suspected of using ESP for example, they need to be spectated real time to determine that, but they will be offline most likely by the time anyone looks at these tickets. It is for this reason we're likely done with Rustoria servers sadly.
Sometimes happens with Rust unfortunately...
can you skip me i have waited the que 2s? and i tryed that
you can check logs
Agree with @tidal dew. The hacking on these servers is not addressed by admins. How do I request a refund on my VIP access? I'm done with Rustoria servers.
if you have used your vip it cannot be refunded like Suiting Ape explained
The admins do there work as good as they can.
Well don't you think they should do a better job, especially since you have paying customers?
Fine. I'm still done with Rustoria servers. And no they don't. They don't look at the people hacking in real time and instead wait until they are offline to investigate. Ya'll are useless.
Remember to stop recurring payments
<@&274971100184576010>
you can check logs
I get my tickets reviewed pretty quickly. You also have to understand the admins have a life outside of rust and all may not be available at all times
better yet I think I'll charge back
What if you went to McDonald's and asked for 2 big macs and all they gave you was one and gave that excuse they did the best they could...
alright guys take the chatting to #general
this chat is for ppl who need help and not for normal talk.
we need help. We need hackers banned. Hackers who are active RIGHT NOW
we needed help but apparently cant do that
kevswe can you help me?
?ticket @mental dagger
Hey, @mental dagger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
did that
WE DID THAT
Sorry im only a chat mod
Then wait patiently
please do not tag roles
and 12 hours from now we will get a DM that they are not online and nothing can be done.
than you need to wait for the admins to give you a respons.
Complaining wont make the process any quicker. Like all other players, make a ticket and wait for the player to be spectated.
I'm not able to get you through the queue unfortunately...
I think I'll just find another server with active admins who give a crap. Enjoy my $10 this month. That's the last subscription you're getting from me. These servers are a joke.
No one is making you to stay
I am sorry to hear you have come to that conclusion
However I can guarantee we have a full team of admins who are doing their best at responding to tickets and banning rulebreakers, including hackers
If you had an insight in the amount of hackers that got banned without tickets and the once that got banned from tickets, you would be amazed at the work we're doing behind the scenes
you guys have to keep in mind that the admins have alot of tickets and other stuff to deal with
There is no average wait time as it's hard to say
cannot put an exact time on it
An admin will get to your ticket as soon as they can
sounds like there are not enough admins then doesn't it?
You don't make anyone admin
another reason to not use Rustoria
someone can ban apap .sedak he cheating
We're always recruiting and training more admins, which is a constant process, but realistically there will never be a 100% full coverage considering admins do this next to their jobs and have their own lives
?ticket @fleet wing
Hey, @fleet wing
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @fleet wing
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We on the rustoria staff team do everything we can to help everyone in this community
As mentioned before, feel free to play on another server
Just know we're always doing the best we can to counter rulebreakers, including hackers
!appeal
Hey, @trim oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Link your accounts to get special rewards in-game.
Please use /ticket add in-game next to F7 reporting
@timber raven does that include comments like "no one is making you stay"?
thanks for the help with command
🙂
Be patient 😄
Whats the issue?
@neat coral this channel isn't for getting hackers looked at. They clearly DGAF
I was wondering if anyone could review my case, and help me play on the servers again
We do clearly care. Or else we wouldnt be discussing this with you.
Like i said take this in #general
Thank you admins for being awesome. I don't have a problem but figured might as well let you know that you're appreciated 
Ban appeal case?
can you redirect me ?
Are you talking about a ban appeal?