support

[marble mantle]

Hey, @vital wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

you need to fill an appeal

[olive pilot]

@stiff widget

[atomic vine]

what's up?

[olive pilot]

tell him to dm me back been banned for fuck all

[analog plank]

Im trying to appeal my ban but it say that im not banned

[atomic vine]

!appeal

[marble mantle]

Hey, @olive pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

if you have just been banned, please wait a few mins

[safe rock]

I got Vac banned but i never hacked wtf is this

[shell pawn]

We cannot do anything about vac bans

[slow terrace]

need help can i talk to an admin

[shrewd basalt]

got banned for playing with hacker WTF

[uncut pelican]

yes tell us your problem, we will help

[hallow jewel]

I get ban for play with hacker too, and I have not played with any hacker xd

[spare widget]

http://bans.rustoria.co

and @shrewd basalt ^^

[hallow jewel]

I have already created the ticket on that page

[slow terrace]

<@&274971100184576010>

[shell pawn]

For?

[marble mantle]

Hey, @shrewd basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @hallow jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[slow terrace]

cheater on 2x vanilla

[marble mantle]

Hey, @slow terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slow terrace]

i already did all that stuff

[shell pawn]

then wait for a respond

[crystal cape]

i need help admin

!appeal

[marble mantle]

Hey, @crystal cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[full kite]

#admins suck ass

[tawny ore]

!appeal

[marble mantle]

Hey, @tawny ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[full kite]

@shell pawn what is the max team limit for us 10x

[minor pier]

6

[shell pawn]

#oldserverinfo

[full kite]

yeah well i can be invite to a 5 man team

[shell pawn]

I do not fully know the rules to modded

so here are the rules for you to read

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[full kite]

yeah it says six is max but there is only 5 on team

[shell pawn]

then you can join the team

[full kite]

it wont let me join

it says its max team

[cosmic bough]

need to speak to a admin about queue skip that i bought

[shell pawn]

What is wrong with it?

[cosmic bough]

its not working

[shell pawn]

#payment-support

[zenith prairie]

need to report someone

[mental moth]

!report

[marble mantle]

Hey, @zenith prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[paper nexus]

!APPEAL

[marble mantle]

Hey, @paper nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tame saddle]

are fireworks disabled on this server?

[stuck warren]

still banned but not banned on medium made an appeal for both the ban and it says error not banned so i made a ticket for mute as instructed by an admin but its still doing the same thing says im banned in game but not when i log into the ban appeal

[mental moth]

no

[tame saddle]

so why my firework not go up 😭

[tame saddle]

^

[mental moth]

not sure but they should be working

[atomic vine]

!ticket

[marble mantle]

Hey, @marble sierra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slim glacier]

@stiff widget

[cedar bridge]

LOL SERVER IS PISS

[atomic vine]

<@&874995535881326632> EU long down

[flat needle]

what is this the 15th time today

[atomic vine]

it's fine we're aware of it and it'll be up asap

[fiery quest]

yo

[limpid token]

wont let me cancel my vip

[shell pawn]

!refund

[marble mantle]

Hey, @limpid token

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fiery quest]

will it go down again

[atomic vine]

can't answer that question but most likely since most of those crashes are out of our hands. They're related to unity/facepunch

it just happens sometimes

[fiery quest]

damn ok

[opal hornet]

EU LONG DOWN

[stiff widget]

thank ya

[fiery quest]

why am i server muted lol

[stiff widget]

!steamid?

[fiery quest]

what does that have to do with me being server muted

[stiff widget]

!steamid

[marble mantle]

Hey, @fiery quest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic vine]

Worst thing you can ever do against cheaters is call them out. Please use our ticket system to report the cheater with any evidence you got

[subtle sandal]

alrdy did

[atomic vine]

Then no point calling their name out

Makes it 100 times harder for us to catch them

I appreciate your ticket and i assure you that if they are cheating, they'll be dealt with asap

All you have to do is create a ticket to notify our admins and just wait for a ticket response

You did the right thing by making the ticket

[subtle sandal]

i deleted my messages

[violet helm]

WHY I GOT 6 HOURS MUTE FOR PROMOTING MY INGAME SHOP

[mental moth]

If you believe you were wrongfully muted you can appeal at https://bans.rustoria.co/.

[hazy compass]

Just submitted a ticket about a person I b elieve is cheating, I have a clip to show him pre aiming me before I came around walls 3 times in a row. If anyone is available/interested can I share?

[mental moth]

If you have made a ticket you need to be patient also you can add evidence in the ticket by uploading the video to YouTube or Streamable.

[hazy compass]

how do you add it/edit the ticket?

[mental moth]

You cannot edit them but you can make a new one with the evidence.

[winter tartan]

/appeal

[marble mantle]

Hey, @winter tartan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber mica]

can a mod help me pls

[verbal gust]

plz help me 76561198975048883 vpn ban

who help me

[pure vector]

What do you need help with?

[pure vector]

!appeal

[marble mantle]

Hey, @verbal gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[verbal gust]

@pure vector vpn ban

[pure vector]

As i just told you, it is best to appeal the ban

[verbal gust]

@pure vector thank you

[near halo]

<@&274971100184576010>

[stiff widget]

hello

[raven mist]

@near halo

[near halo]

prodigy help me thank you shenzyyy

[silver tapir]

Can I cancel my subscription and get a refund for VIP?

[pure vector]

have u used the vip yet?

[normal meadow]

How can i report a player?

[pure vector]

!ticket

[marble mantle]

Hey, @normal meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[bold phoenix]

where are the admins at man

[raven mist]

Whatsup@bold phoenix

[bold phoenix]

May I DM you?

[raven mist]

Sure!

[silver tapir]

no, I didn't use it

[silver tapir]

Steam ID: 76561198816741801

[boreal gazelle]

Could u make a #payment-support ticket :)

[buoyant granite]

hello

[boreal gazelle]

helo

[stark grove]

!appeal

[marble mantle]

Hey, @stark grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[misty finch]

support

[brazen stirrup]

VPN blocking Steam ID：76561198825274814

VPN blocking Steam ID：76561198825274814

[thorny dune]

You should now be able to reconnect

[brazen stirrup]

@thorny dune Thank you

[ruby mango]

why ban Evasion

[thorny dune]

If you feel your ban is incorrect you can head over to https://bans.rustoria.co/ and submit an appeal!

[ruby mango]

I just reconnected, and I was killed by ban Evasion

[marble mantle]

Hey, @pure vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[late rune]

is it normal for your base to decay 5-6 walls when you accidentally remove a tc and put it back down in less than 5s in the same spot. Pretty silly that i had that much decay in less than 5s.

5x trio

[calm yarrow]

decay may be increased on 5x

[ancient estuary]

76561199273188818 he is hacking aimbot and fly hack

[toxic shard]

!ticket

[marble mantle]

Hey, @ancient estuary

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fringe hinge]

Yoo I got banned accidentally I think by switching steam accounts mid game how can I find out if this is true or not

[toxic shard]

!appeal

[marble mantle]

Hey, @fringe hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fringe hinge]

!appeal

[marble mantle]

Hey, @fringe hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

good here I leave the evidence that I have already boosted this server and when I get into the game it does not let me claim my kits
It won't let me send a photo of the evidence

[ancient dune]

You do not currently have an active boost on this server

[near halo]

yessss

[near halo]

go where the people who have boosted come out and a little for ariva yesterday I boosted the server

[ancient dune]

Did you remove this boost?

As your boost is not currently active because you would automatically have the booster role

[near halo]

but there is something that boosts it, you understand the problem is that I left the server and I don't know if I could recover it because theoretically I boosted the server

[ancient dune]

You can re boost the server in your settings, however currently your boost is inactive meaning you cannot claim the kit

[near halo]

but brother please I have no more impulses please bro

[ancient dune]

You still have the boost, it's just not boosting a server

you can change this here

[near halo]

It tells me that in 6 days they give me one ns if it's true?

[ancient dune]

Please send a screenshot in my dms 🙂

[solemn ruin]

can some support join call pls¿?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fringe hinge]

Why tf did my appeal get denied I am not playing with more than 3 teammates and I have proof that all I did was switch steam accounts on my own computer. If you guys don’t care about your players just say that I can have a better experience by playing icefuse server

[weary timber]

guys got banned again with cheating i need help

[atomic vine]

!appeal

[marble mantle]

Hey, @weary timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[weary timber]

We will lose everything until we do what you say.

[atomic vine]

!steamid

[marble mantle]

Hey, @weary timber

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic vine]

leave your steam id here and perhaps an admin will have a look if they have time

that shouldn't stop you from submitting the appeal however

[full folio]

Why did Eu rustoria long just say server nuclear

[atomic vine]

?

oh that's a server message

i suppose one of the admins sent it by accident? idk xd

don't worry about it tho

[blissful siren]

hey admin why I am not cheater but I get hackingban?

[atomic vine]

!appeal

[marble mantle]

Hey, @blissful siren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[blissful siren]

I have appealed done please check my steam64id 76561198844767444

[atomic vine]

have you received an appeal response?

[frail sequoia]

Could someone tell me how many days I'm banned?
My appeal has been denied and does not set a date

[blissful siren]

Where can I receive the appeal response?

[atomic vine]

!steamid

[marble mantle]

Hey, @frail sequoia

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic vine]

on our website

[blissful siren]

ok ty

[frail sequoia]

76561198271385912

[blissful siren]

no appeal response yet

[hexed nimbus]

If it would be a temp ban you would see a green text showing how long you are banned after you got a appeal response. If you did not get a response yet you need to wait for the appeal to be reviewed

[hexed nimbus]

1 to 3 business days. Appeals will be looked at as of Monday again so 3 days as of tomorrow

[pure vector]

Why did this happen?

[hexed nimbus]

If this is the first time you be looking at 7 days

[frail sequoia]

This is what they replied to me

So will this be permanent or is it temporary?

[blissful siren]

If you can, please hurry up, My friends are waiting for me 。

[hexed nimbus]

Try and join server in 15 min to check if it has become a temp ban you will see a timer otherwise it is possible a perm

[opal hornet]

maybe just dont play with dog hackers

[hexed nimbus]

Monday appeals will be looked at again

[frail sequoia]

Couldn't you check it? do you have my steam id

[frail sequoia]

you shut up, nobody called you

[opal hornet]

haha little guy salty

[hexed nimbus]

#general please if you don’t have support questions ty

[night trellis]

so I got banned by playing with hacker......but I was not online for weeks,and now website denied my appeal,can anybody tell me why?

76561198356550635

[pure vector]

If you got banned for playing with a hacker and then your appeal got denied that means you were playing with a hacker even if you didn’t know it

[night trellis]

but I asked my teammate they are all fine and dont have any clue about my bans

[coral karma]

VPN

[night trellis]

I think it's because I switched VPN line lead to my bans

[pure vector]

Did you get banned, then switched vpn, and then appealed?

[vivid niche]

rustoria long is dead, all teams banned

[night trellis]

I'm using a vpn that auto switch line every time when I boost

[pure vector]

I’m sorry but the decision to deny your appeal is final and you are just goin go to have to wait out your ban

[night trellis]

@pure vectorcould you tell me how many days I need to wait? 1 month?

[coral karma]

admin i need help I was banned using a vpn

[atomic vine]

!steamid

[marble mantle]

Hey, @coral karma

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic lichen]

any admins here?

[coral karma]

It has been done

[errant edge]

Any Admins?

[snow spade]

Hello i got banned for this Cycling clan members and i dont do nothing.

I never type on chat, this happend on EU rustoria XX10

[blissful siren]

admin i need help I was banned using a vpn why still no have appeal response

[uncut imp]

Admins are working to review all requests

[errant edge]

Love it when admins don't repsond

[neat pumice]

We're a busy bunch 😄 What seems to be the problem? 🙂

[next cypress]

how do i make a ticket

[marble mantle]

Hey, @next cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[next cypress]

i alraedy did it says come back in 180 days my gameban and it just reached 180 days

[neat pumice]

Send me your current steam account's steam ID and the gamebanned account's steam ID in a DM please, and I'll look into what your options are as far as appealing goes

[glass eagle]

Hello, I just found out i was banned and i don't know the reason. Its just says "come to discord - Hypse" can i get some help?

Its kinda sad that i have to wait 3 hours in queue to find out i was banned without any reasons

[neat pumice]

Hello, this means that you'll need to speak to the admin Hypse when they're around, if you send me your Steam ID, I'll pass on the info 🙂

[dark dust]

Just to clarify, US Monday BPs wipe on force thursday, and monday wipes are always map right? So we can farm bps today

[neat pumice]

Correct, it will map wipe tomorrow, you can always check out wipe times in #oldserverinfo if there are any question marks about this sort of thing 🙂

[dark dust]

[austere cedar]

I was banned for hacking on your servers , although I didn 't play with any cheats .

[shell pawn]

Please go ahead and appeal on our website

[marble mantle]

Hey, @austere cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[next cypress]

hey admin on my ticket was denied but it said to come back when my gamebanned account reaches 180 days and it just did

not on my ticket on my appeal and i cannot make another appeal so i dont know how im goiung to be unbanned @neat pumice

any admins online?

[timber bridge]

What is your SteamID?

[snow spade]

Admin, i need help please.

i got banned from cycling clan members.

[timber bridge]

You will need to appeal @ https://bans.rustoria.co

[next cypress]

can i send it to u

[timber bridge]

Thats fine :)

[next cypress]

i sent both of them

[snow spade]

Ready I appeal.

[next cypress]

hey

[somber sigil]

hey i keep crashing and evrry time i join i ghet a 50 player queue can i stop thiss in anyway

[atomic vine]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[atomic vine]

crashing might be because of your pc, we can't help you with that

[gloomy mountain]

where can i submit sus hacking activity?

[tough bane]

?ticket

[marble mantle]

Hey, @gloomy mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gloomy mountain]

/ticket

[marble mantle]

Hey, @gloomy mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mighty sorrel]

When do unlink requests get reviewed

?ticket

[marble mantle]

Hey, @mighty sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[compact hamlet]

!appeal

[marble mantle]

Hey, @compact hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[compact hamlet]

bro i just want to know how long i am banned when i played with a cheater

[weak niche]

!appeal

[marble mantle]

Hey, @weak niche

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[weak niche]

!appeal

[marble mantle]

Hey, @weak niche

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass eagle]

I've been banned the whole day without reason, stayed in the "waiting for support" voice channel for 3 hours straight and still no help. I don't know why i have been banned, the admin who banned me still not online. Ban reason just says "Come to discord - Hypse". Why do i have to wait for 12 hours to hear from an admin who banned me with out giving a reason?

[atomic vine]

@grand moth

[wispy sail]

why am i getting EAC Authentication 1/2?

[glass eagle]

Is there any other admin to resolve the issue? I don't think he's gonna be online very soon. I've got banned while im offline.

[raven mist]

Im afraid you'll have to wait untill the admin who banned you comes online.

[thin goblet]

hey

[raven mist]

Whats your steamid?

[thin goblet]

why do i keep getting disconnected from hacking? I just logged into the server for the first time after buying a pass

76561198957907316

i think this was an issue when i played the server two months ago and other people were having the same issue and they sent their 64's to an admin and he fixed it somehow

[glass eagle]

STEAM_0:0:95575628

[thin goblet]

@Shenn

[raven mist]

Can u give me the steamid64?

[thin goblet]

@raven mist i think i got vpn'd is that a permanent ban?

[glass eagle]

76561198151416984 (Dec)
11000010b64bc98 (Hex)

[raven mist]

U should be good to join again

[thin goblet]

awesome thanks, love u

[raven mist]

You'll have to wait for hypse im afraid. He'll be on soon

[thin goblet]

Wait it still disconnects me.

[raven mist]

Checking.

Try again @thin goblet

[thin goblet]

worked, ty love u have a good day ❤️

[craggy pecan]

Hello! Could use some support!

[atomic vine]

Hi! How can we help you?

[craggy pecan]

I need help in VC please with my account

[atomic vine]

give me a moment i'll come help

[night trellis]

@raven mistI think I got a vpn ban, I got disconnected saying playing with hacker,, but i haven't joined rustoria for two months

[craggy pecan]

https://steamcommunity.com/id/DaddyIsHomeSZN/ Can any admin help me!

[atomic vine]

!steamid

[marble mantle]

Hey, @night trellis

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[night trellis]

76561198356550635

@atomic vine could u help me?I m pretty sure it's vpn ban

[hexed nimbus]

you can join again in 23 h 40 min mate

[raven mist]

Thats not a vpn ban @night trellis

And you're also perm banned from our server.

[night trellis]

@raven mistbut I asked my teammate,and they are fine=. =

[raven mist]

You've had too many chances and you'll be perm banned now unfortunatly.

[night trellis]

GREAT@raven mist

[craggy pecan]

Hey

[normal kettle]

!appeal

[marble mantle]

Hey, @normal kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i accidentaly muted the server so i dont get messages anymore

[pure vector]

do you mean you dont see the messages in chat anymore?

[shadow blade]

Guys.. on 3x. There is a clan that has a member banned each wipe.
They buy a new account and come back and then get banned again.
Why are you not banning the team?

[pure vector]

if he actually gets banned the team would get banned for playing with cheater

[near halo]

is there a way to unmute it? I had muted another player, but he started to PM me messages, so i muted that and now I dont get any server messages

[shadow blade]

Nope.ive argued this before. He gets banned. Sometimes (banned hacking) .. but no. The team don't get banned.

[near halo]

i see chat. but messages like i dont have enough resources and stuff like that doesnt show

[raven mist]

It might be a vpn ban and not an actual ban

[shell pawn]

Right click the server and there should be a notification option

[raven mist]

Shows up as hacking sometimes

[shell pawn]

wait

[pure vector]

@near halo if you type "mutelist" in console you can see who you have muted in chat

[shell pawn]

nvmm

[shadow blade]

He then comes back with a 10hr profile and they all carry on.
If it's vpn. Why does he come back with same.name.but new steam profile. It's becoming a joke. Eveey wipe. Same cheater.

[pure vector]

if you want to unmute them you just type "unmute (steamid)" in console @near halo

[raven mist]

Provide me all info you have and dm it to me, i'll happily look into it@shadow blade

[grave valley]

i cant craft certain items?

[pure vector]

which items can you not craft and on what server?

[grave valley]

US rustorio.co 8/7 5x no BPS

[dawn sedge]

<@&274971100184576010> I wanted to play with friends but i get random ban for nothing "ban evasion" i have no vac on steam and never cheated in rust + im not using chat in game wtf is going on?????? i hope its just joke

[pure vector]

what can you not craft?

[pure vector]

!appeal

[marble mantle]

Hey, @dawn sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raven mist]

U need a wb for some items

[pure vector]

@raven mist could you maybe disable slow mode in this chat?

[pure vector]

fixed already

[raven mist]

Should be changed again @pure vector

[pure vector]

ty

[keen surge]

hello, tell me plz, who can help with an unfair ban? was banned about a year ago
Steam ID: 76561199112097200

[marble sierra]

Someone in that group probably pays for vip or something.

[keen surge]

I was banned by the Sprunt admin, but he never answered me, for what, how and why, I think that I killed his friend several times, that's why I got a ban

[pure vector]

!appeal

[marble mantle]

Hey, @keen surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pure vector]

VIP does not give you special threatment

[marble sierra]

U never know

[keen surge]

I filed an appeal a year ago and it was finally rejected, my game is clean, as well as my account, a lot of money has been invested in the RAST inventory, I blame the Sprunt admin for unfair bans and helping his friends, please help me get unbanned, you can check my computer by video link

[atomic vine]

if your appeal has been denied then it was our final decision and you'll have to look for another server to play on

[dreamy sable]

can an admin help me i bought vip for toria medium on wipe with my store credit, but the purchase took my money but didn't give me the vip

[pure vector]

#payment-support

[dreamy sable]

thx

[keen surge]

but they didn’t explain to me what the ban was for, I didn’t write nasty things in the chat, I didn’t use cheats, help me figure out what was my mistake, or is it still the admin’s mistake?

[atomic vine]

we don't disclose any information regarding our bans. if you have been banned + your appeal got denied then it's our final decision

[keen surge]

help me get unbanned and figure out why I was banned, we are people, not a computer system, I wouldn’t write to you if my game was not clean

[atomic vine]

i've already answered you twice mate

[keen surge]

So the thing is, I didn't do anything forbidden! I couldn't even play this game years ago! now I want to play on your server because my friends play here

[keen surge]

you undermine the reputation of the server with this, since you can’t figure out the player’s problem, tell me who I can contact, maybe there are more competent admins here?

[atomic vine]

that's why we have appeal system so if it was a mistake or if you'd like to have something to say about your ban then we have a 2nd look. That's why it's our final decision.

[keen surge]

Russian Nazis who write immoral things in a chat about Ukrainians and their mothers, you don’t ban them, I was banned for no reason! this is complete absurdity!

[atomic vine]

i promise you if anyone says those things, we do deal with them accordingly.

you'll have to look for another server to play on sadly

[keen surge]

buddy, you know, I never had cheats on my computer, I'm an honest player, I didn't write anything in the chat that would be the reason for the ban, I built my wooden house and shot from a crossbow, hit 10 times 2-3 times, Out of principle, I wonder what your prohibition I violated? I believe that I killed the admin's friend, a little schoolboy who cursed in voice chat, and immediately I get a ban!

[normal kettle]

!APPEAL

[marble mantle]

Hey, @normal kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

I've already answered you 3 times. We don't ban because you "killed admin's friend".

[real canopy]

Good afternoon. I was banned about 2 months ago for chittering to me and some other random guys about the house, of course we didn't know who he was. I wrote an appeal but was denied, the admin wrote that there could be no mistake, but the next day a couple more people got banned for the same reason. Can I get a review of my appeal?

[keen surge]

then explain to me why you ban if the player did not use cheats and did not insult anything in the chat? get me right

[wraith loom]

Some1 have roblox cheats?

[pure vector]

you can appeal your ban at https://bans.rustoria.co/

[normal kettle]

hello i need help bc i cant appeal and i never did a ticket, i was banned about 2 weeks ago and admin didnt dm me, need help rn please

[shell pawn]

[wraith loom]

Well do you?

[shell pawn]

!appeal

[marble mantle]

Hey, @normal kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[real canopy]

I wrote that I wrote earlier and got a rejection. APPEAL DENIED

[pure vector]

us chadmods do not have acces to that kind of information, and we also have a policy not to share how we caught rulebreakers to prevent them from avoiding the mistake they made next time

[shell pawn]

thre isnt much we can do once you get denied

[pure vector]

if your appeal got denied that decision is final

[hearty flower]

I was banned for no reason unban

[oak trench]

My appeal was denied. Why can I get information about the details of this? I didn't really use anything and I didn't cheat. Can someone at least explain why I got banned?

[marble mantle]

Hey, @hearty flower

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[real canopy]

Why? What's my fault, it's not like it says who he is or what he's done previously on the players.

[pure vector]

!appeal

[marble mantle]

Hey, @hearty flower

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pure vector]

as we told you many times, we do not disclose that information

[pure vector]

we do not share that kind of information

[keen surge]

I'm not asking you to explain to me how you banned me, I think logically, 1. the player did not use cheats. 2. the player did not swear in the chat. 3. the player does not have a prohibited mouse and there are no third-party programs, even if you watched the recording of the game, video, then I remember my wipe, I built a house out of wood and played with a crossbow, I shot very badly, for which the ban, God only knows, maybe I cut down a tree that is listed in the Red Book of the Rast?

[real canopy]

What information? What are you talking about? Can we hear from a competent person? Getting banned because you just gave away the house and you banned 3-4 people completely random is absurd

[pure vector]

so what do you want me to explain to you?

[oak trench]

Cheat on another server They said I did it and they banned me. Again, they did not give details. I got banned on your server because of my old ban. My computer 2 weeks ago I ordered parts from different places and collected them. If they can provide details, if I know what's wrong, I'll fix it and play it. I have 120 hours of game time and for the first time I got banned on the other server. And in yours. I was able to play for 2 hours on both servers. Maybe I got banned because of Nick, even if it's pointless. Pixel

[marble mantle]

Hey, @pure vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure vector]

so you you got banned, then ban evaded and are wondering why you are banned on your second account?

[oak trench]

No, I don't have a second account. I am not permanently banned. I got banned from the server.

this is my first account

[pure vector]

and you want to know why yougot banned?

[keen surge]

I want to be an exception and get unbanned because I am a decent and honest player, I will gladly pass any test of my computer or my skill

[pure vector]

if you join the server you should get to see the reason as to why you got banned

[oak trench]

Yes. Totally true. I have watched the videos of the publishers on the internet for 3 years and I love the game very much. However, the team I met plays on your servers. If I know what I got banned for, I can fix this situation. I'm trying to fix it. It's really not my fault, I'm just playing and trying to learn.

[pure vector]

okay👍 , remember if you want to appeal your ban you can do that at https://bans.rustoria.co/

[oak trench]

yes I already created an appeal and got a negative response.

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[atomic vine]

it says it there "final"

nothing we can do to help you here

[oak trench]

they say that.

[atomic vine]

well it's the final decision

if it's a temp ban then wait it out, if it's perm then you'll have to find elsewhere to play

[oak trench]

So who will I get the information from? I didn't make any changes to my computer even if it was a temporary ban. When I start again, I will be banned for something I don't know why. And the same scenario will continue. There is injustice here, at least it can be said why I was banned. I didn't say a single bad word to anyone. I continued according to the rules, but still got banned.

[pure vector]

if you want to know why you got banned, you= should try to join the server and it should tell you why you got banned

[oak trench]

ı try . and I'll be back here to find out what it means.

[mild steeple]

yo what happened with [eu] rustoria.co 5x that shit is dissconnected everyone and its not coming back up

[pure vector]

it is down, please give it a few minutes to automaticly reboot

[north oxide]

ive linked on the website but using the auth command doesnt seem to do anything on 5x no bps US

[hexed nimbus]

how long ago was that ?

[north oxide]

5 days ago but the issue still persists

[hexed nimbus]

steam id please

[north oxide]

one sec

76561199007584960

[hexed nimbus]

try /auth again in 15 min please i tried something on our end but prob needs to sync with server first

[north oxide]

alr thanks

[near halo]

Next Wipe: Monday, August 8, 2022 1:00 PM (in 20 hours)
Wipe Schedule: Mon @ 3PM EST

Im central timezone, so is the wipe at 2 PM EST or 1:00 bruh

[north oxide]

it worked now, thanks

[normal kettle]

it tell me APPEAL DENIED but i didnt made a ticket...

[blazing slate]

Yo there's a scientist underneat my base that shoots me every time I get out, where do I get help I'm on EU Main

[compact parcel]

Do you mean there is a scientist under the map?

Or just at your front door

[blazing slate]

under the map but right infront of my door

so once I come out it shoots at me.

[compact parcel]

Dms

[normal kettle]

.

need help pleaseeeee

[pure vector]

Have you never appealed your ban before @normal kettle ?

[normal kettle]

no

didnt

[oak trench]

hey me again

[oblique barn]

using auto clicker on out post reason to ban right ?

[oak trench]

Ban Evasion

It says this when I try to log into the server.

[hexed nimbus]

no way to check it for us if you expect them of using it report the player to EAC with F7 please TY

[hexed nimbus]

Ban evasion is doing anything to prevent yourself from being banned, or simply joining on other accounts after being banned.
You were banned for a reason. If it was temporary, wait for it to expire.

[oblique barn]

i cant find name

he have russian name

[hexed nimbus]

shift tab and look for the current players on server list and scroll trough that or just look trough the list if you press F7

[oak trench]

How can I do this when I have only one account? Where can I check if it's timed? I also want to ask one more question. There are 2nd hand parts on my computer, may I be getting banned because of this? What if the previous user did something?

[hexed nimbus]

did you make a appeal yet ?

[oak trench]

yes i objected and got this answer

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[hexed nimbus]

well then im afraid its final mate and you need to find another server to play on

[near halo]

anyone got a clan discord template?

i got dced for something really weird and i would like to dm it to an admin can an admin please dm me and i can respond with the picture

[oak trench]

But no reason is given. Details of the situation are not provided. Although it is not my fault, I do not know why this decision is made.

[hexed nimbus]

hi what seems to be the problem

[hexed nimbus]

reason is ban evasion and we dont provide any proof as per EAC and facepunch TOS

[near halo]

i dced at outpost how long do i have to wait in the q will i die to outpost

[hexed nimbus]

i cant tell you how long a q will take that can be a min but can also be hours depends on how fast people leave so the q moves

[near halo]

no no no how long does it take for like outpost to kill me if im sleeping in it

[hexed nimbus]

30 min

[near halo]

fuck i guess im prolly going to lose all my shit

[compact parcel]

Even after you die your loot has a set despawn time based on the highest tier item you had on yourself

[normal kettle]

!APPEAL

[marble mantle]

Hey, @normal kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

the best thing was probably a sar i just finished train tunnels

[feral grove]

Hello, where can i see answer for appeal?

!APPEAL

[marble mantle]

Hey, @feral grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

when did you make it ?

[feral grove]

4 days ago

[hexed nimbus]

then you prob will hear something within the next 24 hours as we dont do appeals on weekend

[feral grove]

Ok, when i can see it next 24 hours

[hexed nimbus]

https://bans.rustoria.co/

[oblique barn]

dude its so cancer

using auto clicker in outside since like 1 hours

i cant do anthing cuz him i only report him but not sure he got ban or something

[severe cairn]

y does it say im banned when ive never loaded into dis server b4 lol

[hexed nimbus]

what is the ban reason it should say that there

[finite robin]

i have bot on offi before me

admin online ?

[hexed nimbus]

got no clue what you mean

[finite robin]

yes i have

[severe cairn]

it just said ban come to the discord server

and i tried 2 load in ag and it just said come 2 the discord server

[hexed nimbus]

then there must have been something said or dont that admin would want to speak to you about it should also say a name there

[severe cairn]

well ive never joined this server

it says luke at the end

[finite robin]

need admin on us monday right now

[hexed nimbus]

@balmy cypress "come to discord banned " please wait for a reply he is now made aware

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

in gamechat mate

[ember acorn]

ui need a 5x mod

a whole team is cheating

kiled my enitre team

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[near halo]

theres a whole team cheating on rustoria 5x

HU clan

blatant cheats aswell

[atomic vine]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

well no use for a admin now to check as you just called them out and the prob read discord aswell please read above and use that and dont callout any names ty

[near halo]

i have already made tickets in the server

whole can did

we need them gone

[atomic vine]

thank you for making the tickets but calling them out only reduces the chance of them "gone"

you're supposed to not callout anything and just create tickets

[graceful needle]

Can I get a staff member to check my lockers to see who in my team is insiding? I dont need a ban or anything but I just need to know who to kick

[hexed nimbus]

then please be patient as admins go trough tickets as fast as humanly possible

[near halo]

they hit straight mp5 headshots, whole clan opened console it was all headshots not 1 miss. We rechecked through and realized that his bullets were full straight and did not move. ALSO his steam account is level 1 with 1 badge!!!!! thats a cheat account

we didnt call them out in cht

[hexed nimbus]

we do not interfere in general gameplay mate sorry

[atomic vine]

we don't interfere with gameplay

[atomic vine]

well you're calling them out here mate

there is no point explaining your ticket here

just include everything in your ticket and an admin will have a look at it

[slim glacier]

eu long down

time out for all

[flat needle]

so shit lol 15th time this wipe

[minor pier]

who do I message for dedicated player role

[ancient dune]

pretty sure it's auto

[shrewd current]

how do i make a ticket?

[ancient dune]

but you can dm one of the admins to check

[ancient dune]

!ticket

[marble mantle]

Hey, @shrewd current

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shrewd current]

preciate it

[minor pier]

I have 2001 hours on 1 server Ill just message som1 and check

[dark radish]

tehere ya go

[minor pier]

dope thanks

[ancient dune]

poggers

[livid tapir]

It isn’t you gotta message admins

[ancient dune]

whoops

[severe cairn]

@balmy cypress

[near halo]

admins

[atomic vine]

who do i talk to for Director role?

[near halo]

approximately how long does it take to review

2 of my members also have clips

[livid tapir]

@echo venture

[near halo]

and we have combat logs

[atomic vine]

can be few mins or few hours it depends how many admins are active and how many tickets they have to go through

[atomic vine]

you did not just do that

[livid tapir]

Goodluck my brother 🔞🔞

[jade pollen]

<@&274971100184576010> Spin hacking N10 Rustoria small NA

[mellow tundra]

@jade pollen name?

[jade pollen]

123

[abstract epoch]

hello i need help cab someone dm me mod for unban

[near halo]

oh and <@&274971100184576010> his name is G in HU clan he's lag walking aswell

[jade pollen]

Juyst died to emBottomr ight N10

theyre on a rooftaking a mini

There was 2 and they're spin hacking aim hacking

I watched them both spin hacking and aim hacking up the side of a tower hahahahahha

@mellow tundra Nice shot

[gleaming hound]

Should be sorted 🙂

Next time please make a ticket in game with the /ticket command.

[jade pollen]

you banned the guy that killed me yea

This seemed MUCH faster hahahah

[near halo]

WTF

[abstract epoch]

@gleaming hound dms please

[near halo]

HES ALREADY BANNED AND THERES A CLAN OF AIMBOTERS I REPORTED 30MIN AGO THATS STILL GIEFING PEOPLE

[atomic vine]

mate, we've answered you numerous times. please stop spamming this channel

and don't tag staff again

[near halo]

so he can tag staff but i cant tf???

[plain dock]

good evening, I am creating a server in the region of Brazil and one of my inspirations is rustoria 2x, I would like to know how I can implement a custom map with fps ++ existing in 2x main

[atomic vine]

same goes for you. please don't tag staff and next time you wanna report cheaters use our ticket system in-game

[jade pollen]

@near halo I did it once with two actual 1000$ hackers.

[near halo]

did what?

[atomic vine]

if you wanna chit chat pls head over to #general

chill mate.

[jade pollen]

That's my bad LOL

[near halo]

admins

the cheaters are raiding us

[cosmic oyster]

can someone help me? i got banned for team limit but i only had 3 people? it said i was allowed to remove people from the team as long as i dont invite them back and i didnt?

[compact parcel]

Heya! If you believe a user is cheating you should ensure you make a ticket using the /ticket command!

!ticket

[marble mantle]

Hey, @compact parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

!appeal

[marble mantle]

Hey, @cosmic oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[compact parcel]

Heya! If you swap players you need to ensure that you break all bags, clear TC, change all codes, and clear turrets! You are able to appeal your ban at the link above

[ancient dune]

NAT I WAS MID TYPING THAT

😠 😠 😠 😠 😠 😠 😠

[atomic vine]

Nat's just better

[ancient dune]

Heya! If you believe a user is cheating you should ensure you make a ticket using the /ticket command!

[compact parcel]

Please do not call out the suspected cheater's name as they may see it and toggle off!

[near halo]

IDC if we are getting raided by cheaters and they are trying to take a full day worth of work from us with some dirty cheats

[hexed nimbus]

Try F7 then maybe that would be quicker, but i tell you the way to get it resolved the quickest is by making a ticket as mentioned above

[near halo]

you guys hopped on the other server and banned them instantly what about this server ffs im sorry im getting impatient but its generally annoying haveing a whole day of work nearly taken away from us by cheaters

[atomic vine]

for the 100th time, there is nothing we can do to help you there. you're basically just wasting time here instead of defending your base.

[near halo]

WE CANT BLOODY DEFEND

ITS HEADSHOT AFTER HEADSHOT AFTER HEADSHOT

[atomic vine]

and we can't help you here either

craft HVs, those are more practical against cheaters

[near halo]

But u were able to help the other guy instantly?

[atomic vine]

please don't compare. nobody said he was helped instantly. he only got told "it should be sorted"

[ancient dune]

hv roket

[hexed nimbus]

please understand we are all volunteers here we have irl things we have our normal day jobs and still are here 24/7 for support also we have 24 server to look after hundreds of tickets and appeals a day so sometimes its quick and sometimes it take a bit longer it all depends on the situation and staff available TY now please head over to #general.

[atomic vine]

i'm yoinking this message for copy-paste purposes

don't peek him

let him push into your base then hv

i wish i could login and deal with the cheaters, but i can't

[compact parcel]

Have you submitted a ticket yet?

[hexed nimbus]

yeah im sorry cheaters aint interested in lowpop un popular servers to cheat on

[atomic vine]

sorry mate but you'll just have to wait

[ancient dune]

criminal

[compact parcel]

As soon as an administrator is available they will look into your situation. If you have any clips feel free to upload them and link them in a new ticket!

[hexed nimbus]

1 dollar per use mate

[ancient dune]

change 1 word

[atomic vine]

pay me first

[ancient dune]

gg new paragraph

[hexed nimbus]

here have some peanuts

[atomic vine]

🥺

[compact parcel]

#general

[hexed nimbus]

https://tenor.com/view/peanuts-peanut-factory-nuts-gif-13787679

[hexed nimbus]

NOOOOOOOOOOOOOOOOO

not you 2 Nat

[glass eagle]

Its been another 5 and half hours :/ Dude just did not get online for 20 hours since he banned me while i was sleeping : D and i still don't know why i've been banned.

[mystic siren]

How do I report cheaters in Rustoria Discord

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

not on discord but ingame mate

[atomic vine]

mike with the copy-paste can't beat that

[hexed nimbus]

** work smarter not harder**

[mystic siren]

This guy is using Aimbot and Flyhack

crazy

[atomic vine]

!ticket

[marble mantle]

Hey, @mystic siren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mystic siren]

tyty

[near halo]

admin thanks for hv idea

[atomic vine]

not an admin but you're welcome

HV > hackers

like you will still most likely die when you peek to HV but at least you take the mf down with you

[near halo]

they came to raid us with scrappy so 3 of us HVed the heli and killed em all

[ancient dune]

molotovs work fucking well now too

[atomic vine]

ggwp

[atomic vine]

the hitbox on molotoves is fucked

[ancient dune]

it does 50 dmg on hit and like 50 per second after

[atomic vine]

i tried throwing 2 molotoves and they exploded on the railing in front of me...and yeah almost died to a crossy kid as a full kit AK thanks to that

[ancient dune]

bahahhha

[near halo]

w admins!!!!!!!!!!!!!!!

ADMINS LETS FUCKING GO

THANK YOU SO MUCH

U LOT ARE LEGENDARY

[atomic vine]

banned?

[near halo]

yh their whole clan

[broken tiger]

!appeal

[marble mantle]

Hey, @broken tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

see? sometimes you just need to be patient :)

[near halo]

yh

thanks so muc

W Server

[dire shuttle]

Where do I appeal a ban

[dark radish]

https://bans.rustoria.co/

[atomic vine]

even fear is faster than me 😭

[ancient dune]

zoom

[atomic vine]

L chatmod

[dark radish]

it was posted above

[atomic vine]

cheating

[hoary reef]

Should make a ticket on him then 😳

He will review a ticket on himself

[atomic vine]

yes unbiased

[mellow tundra]

We're aware of SEA Main. Working on it currently.

[covert shuttle]

how do i auth the youtube?

[marble mantle]

Hey, @covert shuttle

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[covert shuttle]

so i cant get the loyalty til then?

[turbid lotus]

Yo can an admin look at an appeal for me for a friend. He got banned around two years ago and got denied and wanted to see if an admin could look at it again for him.

[ancient dune]

Steam id please

[turbid lotus]

Should be this - 76561198812954486

[tender sonnet]

i believe the rule is you can use the kit as long as you get 5 points every hour

[sand sage]

/ticket

[marble mantle]

Hey, @sand sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slow coral]

can any admins check my appeal rq
steam id-76561198994022752

[raw sedge]

Rustoria Eu Main- 76561199006863728 - no nickname/ 16.1 hrs last 2 week, aim/wh - check pls

[atomic vine]

!ticket

[marble mantle]

Hey, @raw sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[orchid knoll]

a cheater just tped to my roof and killed me

great server u guys have

hes been on their for 30 mins now

look near water treatment on main

[graceful needle]

Ddossers are threatening us after we raided them on rustoria US long

[marble mantle]

Hey, @orchid knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Please make a ticket in game with all the details you can provide

[marble mantle]

Hey, @graceful needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gray pewter]

how do i see what account my discords linked too

i just made an appeal for my account that got banned for ban evasion, and im not sure if this account was linked too that account or the other banned one.

[boreal gazelle]

holdup wait a second, wdym by "the other banned one"?

[simple topaz]

Sorry, on my other discord that my current accounts linked too, the other banned one is the one that was banned prior to the ban for "ban evasion"

The old account was banned a while ago.

And i just now got banned for ban evasion after around a week of playing rustoria 5x

[simple topaz]

so when i say that, im talking about the older account

i figured it out though

is there anyone to have a direct chat with one of the admins when the see my appeal?

anyway*

[brave raven]

Getting raided by a cheater on Rustoria Long

Great game 🙂

[atomic vine]

!ticket

[marble mantle]

Hey, @brave raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[boreal gazelle]

so basicly if i understod right ur saying that you got banned on one account and because of that u got banned you went on another account which wasnt banned?

[simple topaz]

Well, when u put it that way it sounds like i JUST got banned...

[livid tapir]

🦟

[simple topaz]

I got banned before this recoil update was even thought off

[livid tapir]

Seems pretty reasonable to me

[simple topaz]

What?

[livid tapir]

Ban evasion is ban evasion my friend

[simple topaz]

i just came back to the game since that ban.

[livid tapir]

And you just openly admitted to it

[simple topaz]

dude

[livid tapir]

Wait out your appeal

[simple topaz]

thats why im appealing it

[livid tapir]

Then wait it out

[simple topaz]

thats what im doing... i just need the help too find my linked account

[livid tapir]

What

[simple topaz]

i needed* my bad,

[rain matrix]

how can I turn my vip from this long wipe into credit

I had just heard about it

[radiant sorrel]

help

/ticket

[marble mantle]

Hey, @radiant sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[radiant sorrel]

!appeal

[marble mantle]

Hey, @radiant sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

smh solen

cant believe you

[rain matrix]

<@&692817764573773856>

[livid tapir]

Idk

Are we doing that?

Who said, any screenshots so I can refer you the right place

[radiant sorrel]

???

[shell pawn]

i saw u get ban

[radiant sorrel]

it was a group that lived in the area and they were in our team

im appealing rn! they didnt live in our base

[livid tapir]

GL

[radiant sorrel]

._.

[shell pawn]

smh my head

[boreal gazelle]

shaking my head my head

[livid tapir]

I am also smh my head

[robust badger]

does anyone know who to fix coulndt download level i cant load in to many server without this issue

[shell pawn]

yes

[rain matrix]

idk a homie was telling me that but idk if im being trolled tbh lol

[livid tapir]

He might have been, I haven’t seen anything about that

Wilder did I miss that?

Are we refunding long vip

[boreal gazelle]

Have u tried verifying your gamefiles?

[robust badger]

yeah

[boreal gazelle]

hmmmmmm

whats the exact msg ur getting?

[twin thicket]

how do i make an appeal

[marble mantle]

Hey, @twin thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ancient wharf]

how i see the map of rustoria us medium?

[livid tapir]

@near halo how can we help

[near halo]

i just got randomly kick banned and it said come to discord so here i am

[atomic vine]

Does it say the name of the admin next to that?

[near halo]

prodigy?

[atomic vine]

@stiff widget

[livid tapir]

@stiff widget

[stiff widget]

@atomic vine thank you

[livid tapir]

Undeserved

Well done @atomic vine

[atomic vine]

I should be green+ already

[livid tapir]

@raven oxide how can we help you.

[atomic vine]

"Keep"💀 💀

[livid tapir]

I think you should be purple

[atomic vine]

Pls

[livid tapir]

Listen man autocorrect is having a rough time with my words

[raven oxide]

i need to talk to a admin

or soeone

[livid tapir]

What about

[atomic vine]

Not worse than texting my ex "oki" but autocorrected to "Olivia" cuz i typod "Oli" instead

Was a long long day ^

[livid tapir]

What hell beast did you torture

[raven oxide]

i just join a clan and got banned with playing with hacker

[livid tapir]

Just appeal via our website https://bans.Rustoria.co

[raven oxide]

i wasnt even a hacker even know i was just a farmer

[atomic vine]

No comment

[livid tapir]

@stuck arrow how can we help you

[twin thicket]

@livid tapir

i need to talk to someone

[livid tapir]

What about?

[stuck arrow]

looking for tasty is all

[twin thicket]

i need support

not an appeal

[stuck arrow]

not game rel;ated

[atomic vine]

What u need?

[stuck arrow]

hes a bud of mine and stuff

[twin thicket]

im having issues with this server

[atomic vine]

What issue

[livid tapir]

Who’s tasty

[twin thicket]

...

can i just talk to someone

will take 1 minute

[raven oxide]

same

[atomic vine]

New trial mod

Trial admin**

[atomic vine]

I'm not able to be in vc rn and if no other mod can help you over vc then you're more than welcome to DM me

[livid tapir]

I’m about to sleep tbh so maybe dm varmen

[livid tapir]

Can you @ the new admin? I can’t find them

[atomic vine]

Ye

Well he said it wasn't game related so i won't tag the admin for that

Unless he needs urgent support

[livid tapir]

Valid

[small harbor]

l

[atomic vine]

?

@shrewd zodiac @narrow vector how can we help you?

[atomic vine]

What is that supposed to mean? Xd

[narrow vector]

we don't need help

[atomic vine]

Oh shoot my bad i thought it was waiting for support channel

[tawny ore]

why cant i make another ticket

ban appeal

[narrow vector]

everything is fine

[atomic vine]

Was it declined?

[tawny ore]

yes long time ago

i got banned cuz i ihad a gameban but its over the time limit now

[full spire]

i got unbanned by steam but i still vant get in your servers?

what do i do?

[sudden lava]

have you made a appeal

[marble mantle]

Hey, @full spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[full spire]

im doing that now thank you.

[livid tapir]

GL

[paper nexus]

If my appeal is denied will I ever be able to re appeal later on in the future?

[tawny ore]

how do i appeal i already made one a long time ago but it got denied now im tryna make another cuz my game ban is above the 180 days

[drowsy maple]

!appeal

[marble mantle]

Hey, @tawny ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawny ore]

already made one

[wanton hemlock]

!appeal

[marble mantle]

Hey, @wanton hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hollow stone]

i join the group steam

but in game the /kit steam dont work

[unique fossil]

No one has clearly answered this question looking at the history, but can i use an autoclicker for vending machines or am i gonna get got for it?

Someone in game told me its a 2 week ban

[honest heart]

I just got banned on 5x no BP for exceeding group limit even though I did not

[pastel sentinel]

same

i added 01000100 01001010 to my team when i was the only one in it and we got banned

[honest heart]

please help...

[pastel sentinel]

!appeal

[marble mantle]

Hey, @pastel sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[honest heart]

just filled out the form, can yall please review?

[edgy gale]

when does 10x us wipe?

[shell pawn]

#oldserverinfo

[edgy gale]

ty

[shell pawn]

appeals can take 1-3 days

[honest heart]

Man, all that work for nothing

@shell pawn

[shell pawn]

I am sorry

[honest heart]

Can you please review it right now??? I did not break any rules and I dont have work tomorrow

My one night to really play

[ionic prairie]

How do i transfer vip

[shell pawn]

Only admins are able to review them.

[shell pawn]

What do you mean?

[honest heart]

okay, let me just call them on my flip phone

[ionic prairie]

Can i transfer my vip from eu long to na long

?

[shell pawn]

Only if you bought it for the wrong server on accident

[ionic prairie]

Yes i meant to buy it for na

[shell pawn]

#payment-support

[tawdry eagle]

I needed help and the server restarted causing me to be banned from the VPN

https://steamcommunity.com/profiles/76561198046012300/

I need help

[shell pawn]

!appealcn

[marble mantle]

您好, @shell pawn

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[tawdry eagle]

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[shell pawn]

Then there is nothing that you can do now i am sorry.

[tawdry eagle]

This appeal was like this a year ago

I was just playing normal games, now I need the administrator to help me

[swift solar]

Help me

I was hacked by VPN

@marble mantle

[shell pawn]

!appeal

[marble mantle]

Hey, @swift solar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawdry eagle]

I need help

[slim glacier]

on what?

[swift solar]

@shell pawnMy steam ID is：76561199106550082

please help me

[fossil igloo]

You should be good to join again @swift solar

@tawdry eagle you too

[tawdry eagle]

yes

[fossil igloo]

join

[tawdry eagle]

https://steamcommunity.com/profiles/76561198046012300/

[fossil igloo]

you can play

unbanned

[tawdry eagle]

I have been waiting for an hour. No one has helped me

[fossil igloo]

You are unbanned, you should be able to join

[swift solar]

@fossil igloo@shell pawnThank you very much for your help

[shell pawn]

[shy palm]

I was hoping to speak with someone that can see message logs, regarding a incident.

[tough bane]

Sure. Feel free to send me a dm

[shell creek]

I need help its about a false ban

Im like confused

Idk how i got it

Just says banned

[toxic shard]

!appeal

[marble mantle]

Hey, @shell creek

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hearty flower]

ban

[terse juniper]

Whats up?

[frail maple]

Why can i not Connect youtbe

[pure vector]

Youtube currently doesn’t work, if u connect the rest you should still get the award tho

[void gyro]

!appeal

[marble mantle]

Hey, @void gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frigid oyster]

!wipe

[marble mantle]

Hey, @frigid oyster

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[velvet patio]

@stiff widget holle

help

[pure vector]

hey what do you need help with?

[velvet patio]

vpn ban

us 2x

[velvet patio]

you can help me？

[pure vector]

!appeal

[marble mantle]

Hey, @velvet patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jaunty otter]

any admins alive

[neat pumice]

Just about!

What's up?

[jaunty otter]

im in waiting for support?

[steady radish]

i think this is a bot account using the cloth trade in outpost https://steamcommunity.com/profiles/76561199108744253/

[hexed nimbus]

F7 report for sales scripts

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[unique basin]

im i have been disconnected for playing with a hacker but as far as i can remember last few times i have played on the server i was solo

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[unique basin]

ok sure thing

[lone basalt]

How do i write a ticket in discord here

[hexed nimbus]

FOR ?

[lone basalt]

already did ingame now

[delicate fog]

Hello, where can i ask something about a server? Thanks

[hollow lichen]

can a admin help me in waiting for support I really ned help

[wary wave]

does any1 know why i cant access the shop in game

[hexed nimbus]

did you do /auth ingame ?

[delicate fog]

Does exist a server with limit to play in a day? For example only 2 hours in a day

[raven mist]

Not sure, not seen one yet

[delicate fog]

Thanks

[wary wave]

@hexed nimbus ye i all ready did that

[hexed nimbus]

what server you on ?

[wary wave]

5X EU NO BPS

[raven mist]

Do you get a error message when u try to do /s?

[hexed nimbus]

ill have a look

[wary wave]

thanks

[exotic jungle]

/ticket

[marble mantle]

Hey, @exotic jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

shop works for me did you get any error msg when using /s ?

[wary wave]

no just says i need to link it

[hexed nimbus]

try again now

[wary wave]

nope

[unique basin]

If u are banned on 1 server are you banned from all?

[hexed nimbus]

banned on 1 Rustoria server you banned on all Rustoria servers

[unique basin]

Ok

I did the ban appel btw

[dreamy gale]

i vouch against Kumi's unban

[fathom whale]

HOW CAN I REPORT HIM

[marble mantle]

Hey, @fathom whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[viral fjord]

<@&274971100184576010> drag

[gusty pendant]

mighty mike did they still never respond?

[serene moon]

please let me contact the administrator of the Rustoria servers in a personal account

[compact parcel]

What seems to be your issue?

[serene moon]

This morning when I went into the solution to continue the game on the server.I was banned for playing with a cheater.That is, my friend was banned for cheating.But he's not a cheater in any way because we didn't have resources in the house.I went to the gas station and took the scrap home, but it flew out and I was banned for playing with a cheater.I wrote to the admin in a personal account to which he answered me only about my friend, and everything I wrote about myself (I asked him to unban me), he does not answer me and ignores me.

this is all in short, but I wrote the same text to the admin and he ignores me

I can tell the full story, just unban me please, we really didn't cheat

[compact parcel]

If you wish to appeal a ban you would need to head over to bans.rustoria.co and to create an appeal. An administrator will look into the appeal once they are available

[serene moon]

I have already sent the application, now my friends have sent me this.What does it mean?

как прикреплять файлы?

I don't have the rights to send you what my friends sent me

but why was only me blocked, in addition to my friend who was blocked allegedly for cheating, we had 2 other friends who were not blocked

[near halo]

Или ты не это имел ввиду?

How can I send images?

It wont let me

[compact parcel]

You need to link your account!

!link @near halo

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

I'm trying to unlink my old discord account

Should I wait now?

[compact parcel]

If you submitted an unlink request you will have to wait for the unlink request to be processed before you are able to link your new discord account to your steam account. Once you are linked you should have permissions to send images!

[karmic burrow]

any way to make a ticket

[shell pawn]

For?

[karmic burrow]

ban appeal

[marble mantle]

Hey, @karmic burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[karmic burrow]

i kinda wanna talk to a mod if possible

just have some questions

[wary wave]

i still cant access the shop in game

[sour violet]

help

[shell pawn]

with?

[sour violet]

my codelock is red and i cant unlock the door

both of the things on the lock is red

[near halo]

https://gyazo.com/fa8696513f33416f82360d00b0429582

What i have marked why does it only apply to SOME people? Reported a team doing that multiple times but only get answer back they are not breaking a rule?

[sour violet]

i got acces to the door but i cant unlock it

[shell pawn]

code lock or key lock

[sour violet]

Code lock

[shell pawn]

ahh my team has been having that problem aswell lol

[wary wave]

can any1 help me

[shell pawn]

i do not have a actual fix for it sorry

[shell pawn]

with?

[sour violet]

oh ok

[wary wave]

i cant access the shop

[sour violet]

can any admin or mod come and remove the door?

[shell pawn]

We do not interfere with gameplay sorry.

[sour violet]

well what am igonna do???

[wary wave]

ive done everything

@sour violet maybe restart your game

[sour violet]

everyone else says its red aswell'

[near halo]

Do you even have Tc Manly Joe or only the door

[sour violet]

igot tc

my other door isnt like that

[near halo]

if its modded to /remove on the base

door*

I mean not base haha

[sour violet]

its 2x vanilla

[tender sonnet]

remove the lock and open the door and it can then be picked up

[sour violet]

thats the problem...

i cant unlock it, its only knock and open

but i can open the door

i put the code in myself

[tender sonnet]

wait so what exactly is the problem with the door btw?

[sour violet]

I cant unlock the door