support

[mellow tundra]

We're aware of the issues with US & EU Long, as well as US Main

[halcyon gate]

i heard the admin on dc can give us the reason why we got banned

76561199193177993

[mellow tundra]

It says the reason when you are disconnected.

[keen fern]

@mellow tundra don't lie, this problem has been repeated for 3 weeks

[mellow tundra]

False

[sterile dagger]

/ticket

[marble mantle]

Hey, @sterile dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mellow tundra]

https://files.rustoria.co/aden/13cbbab4-8b54-43ed-b638-0a4556852626.png

[sterile dagger]

!appeal

[marble mantle]

Hey, @sterile dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[keen fern]

why are you lying?

[mellow tundra]

Read above

[echo venture]

3 weeks? you been playing other servers

[mellow tundra]

Any issues as of recent have been ordinary unity/server crashes. Unfortunately as noted by Ryan, this is different.

[keen fern]

Im talking about US MAIN connection problem

[atomic vine]

it's the same as explained above

[wispy loom]

You have not been reaching out via the proper channels at least

We can't smell individual problems

[keen fern]

Bro 3 weeks same problem to ppl from EU

[teal acorn]

is there anyone who can help?

[keen fern]

"individual" 6 ppl from my groups got kick in the same moment

[atomic vine]

how can i help you? :)

[near halo]

CAN I GET A REFUND

[fleet root]

im on us med and there was a guy flyinh around outpost

[atomic vine]

have you reached us for help? or you just saying all this now for the first time?

[near halo]

FOR MY VIP

[keen fern]

I know that some ppl from different group have the same problem

[fleet root]

i put f7 report in

[keen fern]

3 times ticket

[teal acorn]

i got banned from eu mid 2 i don't know why i don't use any cheats

[reef bluff]

Can you guys unban @DrUgEz he's account was hacked but he got it back

[atomic vine]

!refund

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ancient dune]

He was muted here anyway

[atomic vine]

!appeal

[marble mantle]

Hey, @teal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[reef bluff]

It won't let him join discord

[atomic vine]

no.

[ancient dune]

He will not be unbanned
He was permanently muted in game and on discord

[atomic vine]

^

[reef bluff]

Makes sense...

[atomic vine]

he's not coming back. End of discussion

[ancient dune]

Well why does he need to be in the discord if he can't do anything lol?

[reef bluff]

Can u explain the ban?

His discord was hacked

He has vip

[ancient dune]

Not sure what he was in game muted for. But he was permanently muted here for spamming every single staff member to unmute him daily and getting the same response

[reef bluff]

Like I said he was hacked

[atomic vine]

Sorry but we've already answered you

[reef bluff]

Great guess I'll take my 20 man elsewhere next wipe

[atomic vine]

Good luck

[reef bluff]

Good luck to yall if this how you treat your players

[near halo]

how long is long gonna be down for?

[empty herald]

andmin say full wiped now for us long

[near halo]

His discord was hacked he also sent that to us too.

[reef bluff]

Cant even keep your server online

[teal acorn]

@atomic vine guess when it opens because my friends have started and they are waiting

[ancient dune]

He wasn't hacked when he was asking every staff member for an unmute every single day.

[atomic vine]

if you wanna chit chat you can head over to #general as this is not a support issue.

[atomic vine]

End of discussion.

[near halo]

+1 please unban him his discord was hacked, legit hacked, we, his friends got the message to

[solid panther]

our clan leader just insided us a 11yr old toxic racist kid smh

[atomic vine]

if you've appealed then you have to wait 1-3 days until you get a response

[teal acorn]

Do you have a chance to open today?

[atomic vine]

not against our rules sadly. sorry can't help there :/

[near halo]

do we have an ETA when Rustoria US Long will be up?

[atomic vine]

we go through dozens of appeals each day. you have to wait your turn sadly :/

[solid panther]

ffs okay

[atomic vine]

we've already answered this multiple multiple times. further discussion about it may result in mutes.

[teal acorn]

okey thx

[atomic vine]

im sorry

[solid panther]

he was saying the n word and shit

[atomic vine]

in voice or text?

[solid panther]

being inappropriate to muslims aswell

[near halo]

wow um what? I just got in here, trying to help out a friend.

[solid panther]

voice

[fresh slate]

is long down?

[near halo]

then I get threated with mute?

[atomic vine]

unfortunately we don't moderate voice chat as we can't have any record of it

[near halo]

ya long is down...

[solid panther]

fuck sakes

[ancient dune]

Sorry man

[orchid bison]

bring the damn server up

[fresh slate]

my tm8 waited in q since wipe

[atomic vine]

we've answered you and your mate multiple times. we have given your banned friend so many different chances to stop and he didn't. he wasn't hacked and his ban will remain. now no more discussion about this

[teal acorn]

@atomic vine understand but i have been waiting for the queue for hours and when im finnally join it kicket me and told me that i was banned

[atomic vine]

@near halo what's up?

[vernal wharf]

long server sell more vip please

[atomic vine]

i know but i'm sorry you'll have to wait your appeal :/

[near halo]

@atomic vine are you a volunteer or paid support tech?

[atomic vine]

!vipstock

[marble mantle]

Hey, @vernal wharf

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[atomic vine]

#general

[near halo]

ok

[vernal wharf]

It's sold out T .T

[orchid bison]

whys the sever down

please fix it

[atomic vine]

you can refresh the page frequently until it's restocked

[fresh slate]

fix long

[ancient dune]

NONONONO

[teal acorn]

So is the removal process 100%?

[near halo]

whats wrong man

[atomic vine]

no. they will have a 2nd look at your account and you may or may not get unbanned.

[atomic vine]

?

[orchid bison]

reply to me bitch

[whole crown]

take my $10 and fix the server asap pls lol

[fresh slate]

varmen why long down

[atomic vine]

?

[vernal wharf]

thank you !

[orchid bison]

ran on top of the line hardware btw

[atomic vine]

DDOS attacks. Being fixed rn

[ancient dune]

NOOOOOOOOOO

[orchid bison]

whens it gonna be up

[near halo]

YESSSSSSSSSSSSSSSSSSSSSSSSSS

[regal estuary]

can I get my rockets back?

[modern forge]

he is

[boreal gazelle]

Soon

[modern forge]

prove it

[orchid bison]

how soon

[solar lynx]

mg

[modern forge]

my pizza sticks are gonna burn

[vernal charm]

stop watching porn on the rust servers

[solar lynx]

fr

[regal estuary]

lol

[tacit vortex]

how long is the rollback gonna be

[ancient dune]

CHUMPRUST😭

[near halo]

YEWSSSSS

[solar lynx]

we getting raided

[atomic vine]

lads

[gusty tartan]

guys...I left some bear meat on the grill. I don't want it to burn yo....fix this

[atomic vine]

if you have no support issue head over to #general for chit chat. thanks

[orchid bison]

no

[near halo]

i have support issue

can i transfer vip to a diff server

[solar lynx]

im crafting 50 tcs

[atomic vine]

whats up

[orchid bison]

me too

[atomic vine]

#payment-support

[orchid bison]

ur gay

[atomic vine]

we've already answered that multiple times

[solar lynx]

sry how much longer

[pseudo plover]

Is there a 6 man server with wipes like once a week or monthly

[lunar hazel]

is it a wipe tommorow on 3x eu even if its was a wipe today?

[atomic vine]

guys

#general unless you need support for an in-game issue

[solar lynx]

oh sry abt

forgive me

[solid panther]

hes the kid being racist and insided us

[atomic vine]

we don't moderate DMs

[fresh slate]

varmen do people get banned if they say something racist in vc or only in chat?

[teal acorn]

how do i learn the opening

[solid panther]

fuck sakessssss

[atomic vine]

we don't moderate vc.

[hybrid sonnet]

hello UN4 IS CHEATING on rustoria small

[atomic vine]

on our website

[lilac solstice]

HOW LONG FOR RUSORIA LONG HOLY SHAG

[atomic vine]

!ticket

[marble mantle]

Hey, @hybrid sonnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic vine]

as soon as possible :)

[kind basin]

can admins on rustoria /remove stuff for players?

[ancient dune]

r u banned?

💀

[atomic vine]

we don't interfere with gameplay

[kind basin]

okay just wondering

[mellow tundra]

#announcements

[teal acorn]

where exactly are you

[near halo]

@real wren BRO I LEFT THE OVEN ON IN MY BASE

[near halo]

ye

[atomic vine]

??

[near halo]

i need to appeal a ban @atomic vine

[atomic vine]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i cant, im gamebanned

[ancient dune]

💀 💀 💀 💀 💀 💀

[teal acorn]

Where exactly will it appear on the site?

[atomic vine]

within 1-3 days

[teal acorn]

5

[teal acorn]

No, you don't understand, I'm not asking the day, from which part of the site will I learn that my ban was opened?

[atomic vine]

from your appeal page

[teal acorn]

I can't see such a place

[atomic vine]

!appeal

[marble mantle]

Hey, @teal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

head over to that link

look at your appeal

[royal beacon]

@gleaming hound let me speak

[visual holly]

hey man can you unban my friend doqc on discord he got banned for spamming but he is very sorry mans

rustoria is his favorite server he vips and prays to allah every day that you unban him

[proven sapphire]

quee stack

[visual holly]

Doqc.#4507

[proven sapphire]

its 15 for 1 hour

[regal estuary]

it's up noobs

[mellow tundra]

#announcements

[celest patio]

How does one get the QA role

[cold locust]

I kicked from the server every 30 minutes and I can't connect it for an hour!

[tired dirge]

<@&274971100184576010>

[nimble wind]

did 3x no bp wipe today?

[near halo]

its bcs the server blows

[oak trench]

Where can I see the objection response?

[tired dirge]

can help me

[dark dust]

Getting constantly dced and unable to reconnect for 10+ mins every time. This blows

[atomic vine]

what's up? pls don't tag staff.

[celest patio]

yes whats up

[tired dirge]

VPN ban'

[celest patio]

yes it is force wipe

[tired dirge]

Can you help me

[atomic vine]

you've been VPN banned?

[wary kelp]

us long shit

[tired dirge]

yes

[wary kelp]

vip for nothing

[tired dirge]

Can you undo it for me

[atomic vine]

alright head over to https://discord.com/channels/274965952116817920/368790610783764480 and wait for admin support please

[atomic vine]

<@&874995535881326632> i know y'all busy rn but whenever you have a sec please check him out he got VPN banned while loading in <3

[near halo]

EU Long is lagging

[mellow tundra]

@atomic vine This player needs to make a ban appeal

[wary kelp]

you don´t like zerg action on the server? what is the problem...

[atomic vine]

!appeal

[marble mantle]

Hey, @tired dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tired dirge]

How do I undo it

[wary kelp]

why not 800 pop? over 200 in que

[flat needle]

@mellow tundra bro fix this shit it is so ass

[mellow tundra]

What do you think we've been working on nonstop?

[atomic vine]

submit an appeal.

[flat needle]

cant move eu long is so fucked

[teal acorn]

@atomic vine I can't login from other accounts.

[wary kelp]

[terse kraken]

i keep timing out of toria long

[fiery quest]

come on guys there trying there best

[vital arrow]

!ticket

[marble mantle]

Hey, @vital arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[reef bluff]

I need my money back

[plucky parcel]

!refund

[marble mantle]

Hey, @plucky parcel

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[wary kelp]

too

[vital arrow]

!refund

[marble mantle]

Hey, @vital arrow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

!refund

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[reef bluff]

Why do I have a temp ban

[atomic vine]

!appeal

[marble mantle]

Hey, @reef bluff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proven sapphire]

@mellow tundra i want to talk

[opal fog]

#LET ME SPEAK

[lusty void]

how do I check my hours on a server

[pure vector]

./playtime

[tired dirge]

How long it takes to appeal

[lusty void]

thx

[keen fern]

@mellow tundra How long to fix connect problem

[pure vector]

1-3 days

[tired dirge]

OMG？

[pure vector]

There is no ETA YET

[hexed talon]

fishing village bug on 5x

[tired dirge]

Will it take that long

[pure vector]

Whats wrong?

[hexed talon]

theres a trash pile blocking boat spawn

[tired dirge]

My team is waiting for me

[pure vector]

It’s hard to say, progress is definetly being made tho

[reef bluff]

So when I go to appeal ban it says I'm not banned

[hallow ginkgo]

admin god please give me a pass I've been sitting for 5 hours due to timeouts my server is crashing

[pure vector]

Have you made a ticket about it?

[hexed talon]

no

[pure vector]

Are you sure you have made the appeal with the right steam account?

[pure vector]

!ticket

[marble mantle]

Hey, @hexed talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[reef bluff]

Considering I only have 1 yes

[hallow ginkgo]

admin god please give me a pass I've been sitting for 5 hours due to timeouts my server is crashing

pls admin

[pure vector]

Wait 5 minutes and try to connect then

[barren tangle]

bro the server is lagg oll time

all

[reef bluff]

Bruh I buy vip so I do I need to wait

[near halo]

Rustoria better lawyer up

after this terrible wipe, it's over for yall

[hallow ginkgo]

WHY MY CLAN COMES IN AND PLAYS AND I SIT IN LINE FOR 5 HOURS FOR WHAT

[near halo]

I demand a refund

[mellow tundra]

#payment-support

[pure vector]

We do not treat donators in a special way when it gets to bans

[mellow tundra]

!sm 60

[marble mantle]

:ok_hand: The slowmode delay was changed from 10 seconds to 60 seconds in this channel.

[near halo]

you can't play i demand my refund

[reef bluff]

Yall had no reason to ban me

[mellow tundra]

#payment-support

[hallow ginkgo]

HE DOESN'T EVEN ANSWER BECAUSE HE DOESN'T FEEL ALL THESE

[tired dirge]

aden Can you check my VPNban for me

[pure vector]

Have you made an appeal yet?

[abstract rose]

i cant link my discord or boost the server on the site any fix?

[near halo]

To those of us who are Spanish, can you tell us a solution?

[supple gust]

how do i make an appeal ?

[hallow ginkgo]

OH HE JUST IGNORE ME WHAT THE ADMINS ARE HERE

[tired dirge]

yes @pure vector I have appealed

[reef bluff]

Still waiting for an explanation on why I was tempted banned

[hallow ginkgo]

@pure vector you are a cool adin no jokes

[tired dirge]

@pure vector I just filed an appeal

[pure vector]

Appeals can take 1-3 days

I’m sorry i was busy

[pure vector]

If you log into the servers you should see the reason as to why you were banned

[sage lion]

@mellow tundra can i speak

[pure vector]

I dont understand??

[pure vector]

!appeal

[marble mantle]

Hey, @supple gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[reef bluff]

ESC Temp Ban pls explain

[tired dirge]

Didn't they say administrators can solve it quickly online

[sleek shard]

speak abt smthing

[hallow ginkgo]

BRO WHY AM I STANDING IN QUEUE TO THE SERVER FOR 5 HOURS DUE TO TIME OUTS AND MY TIMA PLAYS QUIETLY

[pure vector]

Unfortunately we could not prevent the server from going down. Ddos attacks are hard/impossible to predict

[pure vector]

Eac or esc?

[reef bluff]

Yea that

[hallow ginkgo]

I understand, but when the queue does not move in an hour and it is no longer a dudo

[grizzled smelt]

@mellow tundra let me speak fr g

[pure vector]

That has nothing to do with us, you got temp banned by Easy anti cheat. Which is nit affiliated to rustoria

[tired dirge]

I was wondering if you could help me speed this up To solve the appeal

[raven holly]

Where can i find eu small map ?

[pure vector]

Unfortunately i do not hold the power to look into your case, and the admins are busy aswell due to several servers being down but they will look into it when they have time

[soft kernel]

!appeal

[marble mantle]

Hey, @soft kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pure vector]

You can connect with rustplus and see it

[raven holly]

but if im not on pc ?

[tired dirge]

Oh, that's too bad

[pure vector]

I don’t think it get’s released

[tired dirge]

It was a rough day to open the land

[pure vector]

Perhaps there is a third party website that shows them

[plucky grail]

have a playerr who i an my tea think is hard cheating

[pure vector]

!ticket

[marble mantle]

Hey, @plucky grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure vector]

Please make a ticket on the suspected cheater

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glad ether]

@mellow tundra

[tawdry marten]

I love being banned for hacking because kids cry that I’m a cheater for being a better player than them. Hilarious

[atomic vine]

we don't ban players based on other player's opinions.

If you've been banned it's because we've seen evidence of you hacking.

[tawdry marten]

How am I cheating? 😂 like I’d really like to see it

[atomic vine]

You're more than welcome to appeal on our website however if you feel like it was a mistake

[atomic vine]

we don't disclose any information about our bans

[atomic vine]

!appeal

[marble mantle]

Hey, @tawdry marten

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawdry marten]

I did. I sent an appeal. I just would really like to see the evidence. I’m very curious on how I cheat lol.

[tardy flame]

Hi, i no speak inglish, I need to speak to an administrator

[vivid ledge]

I need help

[shell pawn]

With?

[shell pawn]

With?

[tardy flame]

My friend bought 2 vips, and he wants to offer me one, is that possible?

[shell pawn]

We do not provide evidence on bans.

[shell pawn]

yes

[pure vector]

Make a ticket in #payment-support

[near halo]

i cannot use the code lock on my doors in Rustoria 3x when i hover over the code lock in the menu nothing happens

[tawdry marten]

@shell pawn ok

[shell pawn]

We do not do it because it could lead to more ways to avoid bans. Not cause we dont want to

[near halo]

can i show anyone with a stream or smth? cause i cannot play

[shell pawn]

Are you sure someone didn't steal the code?

[tawdry marten]

@shell pawn fair enough. One kid showed me game clips of me absolutely rocking his team last wipe. None the less I am very satisfied with it. They kept calling me cheater and it felt good 😂

[near halo]

my friend just made the code and i cannot use it , i can show you in stream , all my friends are fine except me

[shell pawn]

That is weird .. im sorry that i cannot help you i do not know much about modded servers. Might be a server issue.

[real wren]

ANY ADMINS ON? NO ONE MF RESPONDS TO TICKETS? THIS BS JUST GOT BANNED FROM A TRIO SERVER FOR HAVING 3 MFS IN THE CLAN AND BASE LMFAO

[shell pawn]

appeals can take 1-3 days

[real wren]

bullshit mfs .. wilder tell the admins they need new glasses old mfs

[plain trail]

Just got kicked or banned i think for exceeding group limits when me and my trio absolutely werent?

we had a previous teammate we kicked from the team but we think maybe he had a sleeping bag in the base still?

shits ridiculous

[tough bane]

?banappeal

[marble mantle]

Hey, @plain trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hazy compass]

Are these guys using autoclickers to buy fertilizer breaking rules?

[tough bane]

Not as far as I know

[hazy compass]

Isn't it in FP rules that you can't use a third party software to input commands? It's scripting but the script doesnt control recoil it spams a resource thats limited

[tough bane]

Do me a favour then and create an F7 report and write it in there.

[wooden lily]

!appeal

[marble mantle]

Hey, @wooden lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell pawn]

[kindred stratus]

is an admin able to skip me while i wait for someone to open my ticket, my eu long vip doesnt work and im not tryna sit through a q that doesnt move

[shell pawn]

no sorry

[kindred stratus]

its been done before

[shell pawn]

Did you go to #payment-support

[kindred stratus]

read my 1st message again

[magic skiff]

Can we get an admin on main, hacker just reported on a ticket.

[solar nexus]

is there a way to reset sound without restarting my game? unable to hear doors, gunfire and other things.

[shell pawn]

then wait for it to get answered

[kindred stratus]

no shit

[agile comet]

3 days for a ticket response

[knotty lantern]

hey i got banned a few wipes ago and i dont know why but i did an appeal to get unbanned and it was approved my now im still banned

[rocky parcel]

<@&274971100184576010> dude his vip isn't working is not his fault why does he have to wait a queue can he get a queue skip? he's our base builder we're fucked without him

[tough bane]

#payment-support

[knotty lantern]

it says i need to talk to nat but i swear hes never on

[agile comet]

^

[rocky parcel]

@tough bane

[proud cedar]

What was the reason for https://steamcommunity.com/id/imadethistoplayrust 's kickban , he now has queue

[agile comet]

you can queue skip content creators but cant queue skip people that actually pay for VIP

[proud cedar]

What was the reason for https://steamcommunity.com/id/imadethistoplayrust 's kickban , he now has queue

[shell pawn]

Where you hear that from?

[cedar bridge]

sorry ur a chat mod u dont know, over ur head

[agile comet]

wait you didnt know?

[shell pawn]

[tough bane]

I made the admin aware that you are here in discord. Please be so nice already and create a banappeal on the website: https://bans.rustoria.co

[proud cedar]

thank you

[stiff widget]

is this your friend or you?

[proud cedar]

teammate

[stiff widget]

tell him to come to discord and speak to me 🙂

[manic condor]

hey its me the teammate where can i join to speak to you

[quaint pulsar]

someone doxxed me in chat how do i report ?

[marble mantle]

Hey, @quaint pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[manic condor]

i joined the waiting for support channel when youre available

[shadow notch]

hello, I gave a vip gift for entry, not everyone came,help solve the problem

[tough bane]

You have the name of the server and the playername / steamid? Then I can already take a look

[quaint pulsar]

yeah i do have it

[tough bane]

send me a dm please

[turbid lotus]

Is an admin able to message me about my friends ban, he got banned around 2 years ago and got denied, maybe they could look at it for him?

[shell pawn]

Has your friend made an appeal?

[brazen cedar]

can a admin help me in waiting for support

[turbid lotus]

Yh, around 2 years ago...

[shell pawn]

Was it denied?

[brazen cedar]

one of my team troll reported another member on my team and they actually banned him for no reason, what should we do lmaoo because it’s like a dumb ban the guys that’s banned is awful

[turbid lotus]

It did, but it got denied before the website was around, however it got denied when the website got put up for appeals.

[shell pawn]

Tell him to appeal on our website

[brazen cedar]

but it’s a troll ticket and them things take days, it’s not exactly a OMG he’s cheating lmao my other mate is just a dick head and kinda just fucked up do u think we could speak in vc as it would be easier

[livid tapir]

What is his ban message

[brazen cedar]

cheating but he’s really not lmao he’s like started playing about 3 days ago and he was camping like a gas station with a p2 lmao they hadn’t even got into a fight for a while

[livid tapir]

Have him appeal

A false ticket was not the reason for his ban

[brazen cedar]

? what do you mean he literally has only DB kids and water pipe them lmao it’s like first time he’s had a sort of gun, please could you just hop in a VC with me and him please so we can sort this properly maybe with a admin or the admin that banned him ?

[livid tapir]

No submit a ban appeal

[ionic agate]

He was not banned for cheating on the servers, his ban reason has been updated as the first one was a mistake. He can submit an appeal via https://bans.rustoria.co/

[brazen cedar]

could you let me know what the van reason was ? so i can let him know timmy ?

[tough bane]

He can see the reason when he tries to connect

[livid tapir]

Just have him load back in

It’ll kick him and give the ban message

[brazen cedar]

thank you

[livid tapir]

@kindred stratus how can we help you

[livid tapir]

No worries

[brazen cedar]

thanks for the support

[kindred stratus]

ik an admin can q skip me, vip doesnt work not tryna sit in this q that doesnt move

[atomic vine]

you've been answered already.

[kindred stratus]

like i said i wanna talk to an admin not a chat mod

[livid tapir]

Hey friend

We don’t move people up the queue unfortunately

Buy vip if you want to skip queue !

[modest smelt]

how do i put a comment in the steam group

[agile comet]

^

[livid tapir]

When have we done this

[cedar bridge]

why are the chat mods piping up

[livid tapir]

Who do you expect to speak

[peak plume]

Second wipe day I log in to "Disconnected: Hacking". I just appealed but why does this keep happening? Something weird with anti cheat or is my laptop too shitty?

[livid tapir]

Do you use a VPN

[agile comet]

whenever i play with the content creators they get teammates queue skipped @livid tapir

[livid tapir]

I believe certain partnered content creators have vip allowances

[kindred stratus]

i donate 10$ towards ryans lambo and my vip doesnt even work

[peak plume]

I use a cell modem in the middle of nowhere. No vpn.

[livid tapir]

That sucks doesn’t it 🌝

[rocky parcel]

yikes bad look server been fucking up for 2hours and if you buy vip you need to wait a fucking queue

[livid tapir]

Create a payment support ticket ( #payment-support)

[agile comet]

3 days for a ticket response

[livid tapir]

If you have vip problems make a #payment-support ticket

[cedar bridge]

watch who ur talking to with the attitude buster, I have 100k on youtube @livid tapir

[livid tapir]

Then act right

[zealous kettle]

#general if you don't need anything

Huh?

[nimble wind]

<@&274971100184576010> can we get some admins on 3x no bps? theres a full team cheating lol

[cedar bridge]

a paying customer needs yourh elp

[zealous kettle]

!report

[marble mantle]

Hey, @nimble wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zealous kettle]

#payment-support

[nimble wind]

we have @zealous kettle

[livid tapir]

Then wait

[nimble wind]

we have been lmao? what we just supposed to sit here and get doorcamped by them lol @livid tapir

[willow onyx]

I have been falsely banned i loaded into the server and while i was sleeping i got banned

[zealous kettle]

!appeal

[marble mantle]

Hey, @willow onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sharp flame]

can i get like unbanned

[atomic vine]

!appeal

[marble mantle]

Hey, @sharp flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

whats up with being a vip user, it not working on your guys end and you cant que skip them? Nobody has a problem que skipping the content creators, please get another person that handles VIP, support should not be like this. Unbelievable

[stiff widget]

can you join #368790610783764480

[eager vine]

Hello Dear Rustoria Support!
Today, after a wipe, I went to play on the US Main server.
I only had a knife, a spear and a stone, an hour later I got the message "Banned: Hacking"... I have never used cheats in my life, I hate cheaters. It's too bad that Rust is played by cheaters, but I hate them, and have never used any cheats!

My Steam account: https://steamcommunity.com/id/randomkey/

It's upsetting to me!

Thank you for your attention.
Sincerely.

[atomic vine]

!appealru

[marble mantle]

Привет, @eager vine
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[nimble wind]

whats the point in making reports and tickets if nobody does anything ab em lol

[zealous kettle]

Every ticket gets a reply.

[river fern]

/ticket

[marble mantle]

Hey, @river fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sharp flame]

can we get a admin in support vc tho

[thin plover]

There are thousands and thousands of report everyday, it is hard I'm sure for the admin team to respond to all of them in short time

[brazen cedar]

FACTSSS

[azure iris]

anyone know why the rustoria server wont let me in the server even tho i have vip

[zealous kettle]

#payment-support

[azure iris]

do you know when there will be more vips in stock for 30 days?

[brazen cedar]

wait cuz he took the piss out of someone’s dead mom he gets a PERM BAN it’s been a year wtfff

known cheaters get unbanned after 180 days, people that took the piss out of a guys dead mother 365 days + still doesn’t get a unban ??

[zealous kettle]

!vipstock

[marble mantle]

Hey, @azure iris

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[brazen cedar]

yo spoofy can we talk in private dms

[icy marsh]

the drone shop hasnt opened up for over 5 min

[zealous kettle]

You can DM me if you'd like

[brazen cedar]

i tried it just said some random shit lmao could u reply back ?

[brazen cedar]

u have like friends only on or something

[zealous kettle]

Try now

[azure iris]

!vipstock

[marble mantle]

Hey, @azure iris

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

Hey, @fast cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[main meadow]

is there a way i can change all my door codes or make sure and old teamate doest have any easily so i can bring in someone new without getting banned

[dark radish]

Best and Safest way to do it is to manually remove all locks and replace them

[main meadow]

dang on

[dark radish]

as well as deauth TC from everyone

[upper sky]

@dark radish

[atomic vine]

?

[upper sky]

I would like to report a cheater he is currently active

[jade pollen]

Does anyone have insight on why my game client crashes either as soon as my character loads onto beach and I go to press button to stand up. Or I stand up and walk a few steps and it'll crash. There seems to be an issue every force wipe. I validated my files, drivers are up to date, tried restarting computer. Tried force closing steam to reset it too. Only thing I haven't tried is running steam/rust in admin mode. But seeing as I've sat thru queue 3 times now I'm good for the day.

[brazen stirrup]

VPN blocked Steam ID：76561198825274814

[atomic vine]

!ticket

[marble mantle]

Hey, @upper sky

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic vine]

!appeal

[marble mantle]

Hey, @brazen stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fast cosmos]

/ticket https://cdn.discordapp.com/attachments/954172499883622410/1004930928340107345/cheating.mp4

[marble mantle]

Hey, @fast cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brazen stirrup]

I can't open that page

[upper sky]

I dont know how to report I cant even check ticket @atomic vine

[atomic vine]

!ticket

[marble mantle]

Hey, @upper sky

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic vine]

read what it says

it explains everything there

[jade pollen]

Does anyone have insight on why my game client crashes either as soon as my character loads onto beach and I go to press button to stand up. Or I stand up and walk a few steps and it'll crash. There seems to be an issue every force wipe. I validated my files, drivers are up to date, tried restarting computer. Tried force closing steam to reset it too. Only thing I haven't tried is running steam/rust in admin mode. But seeing as I've sat thru queue 3 times now I'm good for the day.

[open isle]

cheater in rustoria 3x no bps, doubled our entire team through the dark

[marble mantle]

Hey, @open isle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[eager vine]

Какие вы конченные! Я хакеров ненавижу и никогда не пользовался читами, а сегодня после вайпа 1 час побегал с камнем и копьем и меня забанили на всех серверах рустории! Скоты! Я всю ночь ждал очереди 5 раз. Горите в аду вместе с читерами!

апеляция пишет что у меня нет бана, подождите 5-10 минут, а сервера после очереди пишут что я хакер. Скоты, испортили мне всю ночь, уже рассвет за окном..

!appeal

[marble mantle]

Привет, @eager vine
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[elfin mural]

yo helloo

[ivory blaze]

!verify

[marble mantle]

Hey, @ivory blaze

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[shell pawn]

hello

do you need help

[elfin mural]

can you dm real quick my friend

[alpine dust]

Hey if i boost the discord server can I get queue skip please ?

[shell pawn]

no..

[alpine dust]

Why not

[robust pivot]

how do i get banned it said taking a break

[shell pawn]

banned or muted?

[shell pawn]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[shell pawn]

You can boost the server and get rewards on modded 🙂

!boost

[marble mantle]

Hey, @shell pawn

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[robust pivot]

how do i appeal a ban. the funny thing is i got banned for stream sniping but it isnt in the rules or anything i checked the website and the discord before doing it and i get banned it is not fair for the admins to ban me just bc i am stream sniping a famous streamer

[marble mantle]

Hey, @robust pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upper sky]

@atomic vine this is kinda serious Admin he is abusing real hard

[shell pawn]

Harassing streamers is bannable

[shell pawn]

Admin abusing?

[regal estuary]

RIP Long

[upper sky]

No sir the cheater

[marble mantle]

Hey, @upper sky

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[obtuse yoke]

@robust pivot whos streaming?

[robust pivot]

coco people said it in chat thats how we knew

[obtuse meteor]

how do u guys fuck up 2 times

[near halo]

so its our fault he talked in game and we knew it was him and looked at his stream so we get banned?

[sweet vine]

make sense

[robust pivot]

@shell pawn i appeal on the website but it is so greedy of the admins for banning me for nothing all it said was take a break

[shell pawn]

If you believe you were wrong fully banned please go ahead and make an appeal on our website

[shell pawn]

All you can do now is wait. Appeal can take 1-3 days maybe less.

[robust pivot]

ok so the admins are just gonna ban us so the streamers have the chance to offline and we cant do anything makes sense like put stream sniping in the rules if its ban able

[alpine dust]

when is the server goingto be back

[regal estuary]

I'm loading in

[shell pawn]

Its up

[near halo]

that’s bullshit that my teammates are getting banned because a person is a streamer, we never once used their stream to our advantage. they just want to be the only group at launch

[shell pawn]

^

Only thing you can do as of now.

[near halo]

stream sniping isnt even in the rules as well it makes 0 sense

no way for it to be appealed earlier than a day?

[shell pawn]

It is possible if the admin isnt busy

[daring wigeon]

I was crafting gp when US long just went down.. Everything in my crafting queue disappeared..... help any admins?

[celest crescent]

^ same with meds

[daring wigeon]

<@&274971100184576010> ^

[shell pawn]

I do not know if an admin will be able to help since it is a Vanilla server.

[shell pawn]

Do not tag the roles please

[atomic vine]

We don't interfere with gameplay

if you were crafting anything, we're sorry we can't help

[shell pawn]

^

[west osprey]

Unfortunately this isn't something we can assist with.

[grim mica]

this some bullshit

[regal estuary]

no but you do

[gleaming ruin]

Wheres the admins

[grim mica]

the only guns i had gone cause this shit

[small flicker]

will 10x be wiping again tm

[robust pivot]

server is gonna go down hill if there is this much lag and if admins are banning people just to favor streamers and not doing there job its sad

[gleaming ruin]

There was just 2 Fking cheaters that sypder climbed on my roof - how do i contact a admin

[regal estuary]

/ticket in game

[marble mantle]

Hey, @regal estuary

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[grim mica]

give me my shit back you fat discord mod

[nocturne gale]

the fuck am i banned for

it says take a break

[shell pawn]

Should have given you a reason

[grim mica]

hey wilder can you give me my shit back if i show you a screenshot

[sonic cave]

Wtf im banned for hacking when im shit at the game

[shell pawn]

No, we do not interfere with game play

[marble mantle]

Hey, @sonic cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[grim mica]

bro u just did u fucked my wipe

[nocturne gale]

Disconnected: Unban in 5H 34M | Take a break

[shell pawn]

You can go ahead and appeal on our website or wait it out.

[shell pawn]

!report

[marble mantle]

Hey, @gleaming ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[exotic jungle]

I’ve been in a queue for an hour and I always get timed out before I get I

[nocturne gale]

What is the ban for

[shell pawn]

If you appeal the admin will help you out. Thats not my position to answer

[nocturne gale]

Can you link me to the RUSTORIA Rules?

[zealous kettle]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[shell pawn]

^

[nocturne gale]

!appeal

[marble mantle]

Hey, @nocturne gale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[steep sluice]

Hello, I've come to ask why Noble got banned to take a break

[shell pawn]

Hi

[shell pawn]

He can appeal at our website.

[regal estuary]

I love it when their lawyer friends do the follow up investigation

[steep sluice]

some kid said a streamer is playing in chat and we didnt believe him but yk noble the silly guy he decided to troll and spammed it! Then some admin who is no fun gave him a break. @regal estuary I have to type for him cuz hes muted in here because a certain specimen

[shell pawn]

Yes it tends to happen when they are toxic and spamming chat

more like a timeout

[robust pivot]

<@&274971100184576010> how can someone get banned for stream sniping when it is not in the rules can u explain that instead of favoring the streamers

[nocturne gale]

1-3 buisness days when my ban is only 6 hours.. 💀 💀 💀 💀 💀 💀

[steep sluice]

Admins are a special type of dickriders sometimes

[regal estuary]

gotta be, have you met Rust players?

[brazen cedar]

shit admins honestly, my mate is perm banned for mocking some kid 1 year ago lmao and they unban cheaters and not a legit guy silly fucks

[atomic vine]

is that your ban reason when you load into the server?

[atomic vine]

when did we "unban cheaters"?

do you actually have any solid proof or you just accusing out of nothing

[nocturne gale]

@atomic vine "take a break" isnt a reason to ban for 6 hours...

[steep sluice]

Why do I have to "request" to unlink my steam from my discord on your site? YOU GUYS ARE HOLDING MY INFO HOSTAGE!!!

[shell pawn]

"Take a break" tends to happen cause you were being toxic. Look at it like a timeout.

[brazen cedar]

after 180 days but won’t unban a kid that got banned for mocking a kid that’s mums dead

[robust pivot]

no but it said take a break but i wasnt toxic racist or anything all i did was say coco ik its u

[atomic vine]

so when you're loading in you see banned : "take a break"?

[nocturne gale]

@shell pawn There's no rule for being toxic

[shell pawn]

Good reason why he wont be unbanned

[robust pivot]

@atomic vine i have a my full game recorded of everything i did u can see i didnt break any rule what so ever and yes thats what i see

[atomic vine]

i assure you, that's not why you were banned :) you must've done smth else

[brazen cedar]

so u unban people with game bans after 180 days ? but won’t unban a legit kid even tho he said u can perma mute him lmao

[steep sluice]

How long is the take a break ban

[atomic vine]

no mate we allow people with game bans to play on our servers if it has been 180 days. we don't UNBAN cheaters that we banned from our servers. it's perma.

[nocturne gale]

yes @atomic vine it says take a break

[shell pawn]

It should say when you try to reconnect

[robust pivot]

yes it is i can send u my full recorded game the admins are just favoring the streamers just cause the fact they are famous and there streamers its complete and udder bs

[brazen cedar]

if they have a game ban they obviously cheated lmaooo and prolly cheated on your server just never got caught, people don’t get game banned for nothing ?

[atomic vine]

we don't ban for that reason. you must've done smth else mate

i'm not interested in watching anyone's gameplay, it's not my job to ban/unban. i'm just telling you that you must've done smth else

[zealous kettle]

You already have your answer. Please move to #general

[brazen cedar]

shit fucks, ur mum dead that why u deep it ?

[zealous kettle]

huh

!mute 695263590399082497 👋

[marble mantle]

:ok_hand: muted GHOST!!#7897 (👋)

[steep sluice]

@zealous kettle @stable crescent is waiting for support! 🙂

[shell pawn]

[atomic vine]

that's a perma mute 😳

[devout egret]

bruh why did i get banned

[nocturne gale]

No rules say no toxicity

[robust pivot]

what is the point in lying coconut b said in his stream i can get them banned for stream sniping so ur making ur self look stupid not u but the admins

[atomic vine]

!appeal

[marble mantle]

Hey, @devout egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

you do get banned for excessive toxicity/homophobia or racism depends how sick it was.

[atomic vine]

we've already answered you. unless you wanna join your friend @brazen cedar

[robust pivot]

guess what i had my first mute td for saying wiggeradASDAds so no

[nocturne gale]

there was nothing sick said, and the whole team got banned

[atomic vine]

whole team got banned because 1 guy was toxic? lmao

that doesn't make sense whatsoever mate

i promise you that was not the reason for your ban.

go appeal on the website

[robust pivot]

admins really love admin abusing and varmen the admins are not smart and ban ppl for no reason

[atomic vine]

#noreason

[steep sluice]

Personally I believe bliss

[zealous kettle]

Get out of #support

Thanks

[nocturne gale]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[robust pivot]

hey spoofy do ur job instead of banning ppl for no reason and favoring streamers, thank you do ur job right

[zealous kettle]

I don't even know what your situation is. I just know you no longer need to be in this channel

[obsidian ice]

spoofy come help me pls

[upper sky]

@zealous kettle I would like to know how long would it normally takes to ban a cheater?

[nocturne gale]

when they get enough proof

[zealous kettle]

Make a ticket and it will be reviewed ASAP

[foggy hatch]

Sorry to bother you but how long does it take for a ticket about vip issues to be reviewed?

[zealous kettle]

Limited staff members are able to assist you. I am sorry but you will need to be patient

[upper sky]

Thankyou! Spoofy, but the cheater alr send 2 of my team m8 to sleep it was really rough on us he keeps on griefing. Hope justice will be serve soon.

[atomic vine]

i promise you if they are cheating, they will get what they deserve as soon as we possibly can

we have the best admins here

chadmins

[obsidian ice]

@zealous kettle if i have a clip of something where do i put it

[upper sky]

Btw they also griefed tc will the admin of the server despawn the TC?

[atomic vine]

sadly not :/ we don't interfere with gameplay

[atomic vine]

cheaters?

[upper sky]

@atomic vine plus he was on 5k hours acc but his shot is way better than coco and posty..... Its okay we will deal with the TC

[obsidian ice]

teamers but i could be wrong

[atomic vine]

they will be dealt with asap <3

[atomic vine]

!ticket

[marble mantle]

Hey, @obsidian ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upper sky]

Thankyou ❤️

[shell pawn]

@devout egret What do you need help with?

nvm

[atomic vine]

i'm so sorry you had to deal with that

[obsidian ice]

@atomic vine is there any way i could screen share the clip idk how to get the linkm from medal

[atomic vine]

idk you have to figure it out

[sterile dagger]

Is it even possible to appeal a pwc Ban if evidence shows you didn’t even know the person that was cheating and haven’t played with them before??? Just bought vip and lost it because some guy we tried teaming up with decided to be a cheating scumbag

[obsidian ice]

@atomic vine could i get in a call with an admin or nah np if cant

[wanton walrus]

us long apppull very sketchy knows a little to much of where people are at

[nova hare]

!ticket

[marble mantle]

Hey, @wanton walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nova hare]

!appeal usually you would be able to appeal these bans unless theres specific evidence of you knowing

[marble mantle]

Hey, @sterile dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vital wadi]

@zealous kettle

why i cant connect this serve by VPN

[sterile dagger]

Yeah I submitted appeal, would just like to know if I have a chance of getting unban, if the admins assess the situation instead of just saying something like it’s our own fault or that we should have known he was cheating or something like that

[austere storm]

!appeal

[marble mantle]

Hey, @austere storm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

you fear could u shoot me a dm real quick

[shell pawn]

Appeals take 1-3 days

[somber haven]

anyone else crashing? I've waited in the q twice just to crash

[shell pawn]

Many people have

[tepid scarab]

how do u use sil?

bc i write /sil then the url and it says syntax error

[wraith condor]

/ticket

[marble mantle]

Hey, @wraith condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wraith condor]

!appeal

[marble mantle]

Hey, @wraith condor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

You might want to ask that community as this is not one of our servers

[leaden latch]

SEA server is boom

[upper quest]

do these cars despawn over time?

<@&274971100184576010>

[pure vector]

Please do not tag the whole team

[upper quest]

mb

[pure vector]

And im not sure, im looking into it tho

@upper quest i’m not sire if they despawn but i think they do

[upper quest]

Ok thx

[trim kelp]

I’m fairly sure they don’t despawn these are the cars that don’t spawn comp barrels and not pickable my junkyard magnet

[upper quest]

god damnit

[trim kelp]

You could make your multi tc around it thought

[upper quest]

nah i need to build my wide gaps there

[trim kelp]

Try hitting it and check combat log what does it show up as?

[crimson drift]

one of my friends ahve been waiting 4+ hours for his VIP

[trim kelp]

I’m not 100% sure if they despawn or not but I think I’ve had the same issue in the past

[upper quest]

doesn't pop up as anything

[peak plaza]

I can't connect to server

[pure vector]

you can make a ticket in #payment-support

[pure vector]

solved yet?

[crimson drift]

no one has responded to him so like im finna make one for him at this point

[peak plaza]

nvm i got in

[pure vector]

please don't as this won't speed up the procces

only a limited amount of admins have acces to the payment support tickets and they go trough them as fast as they can

[upper quest]

Are these objects removable by admins?

[peak plaza]

but at first, I tried like 10 times but can't attempt failed

[pure vector]

no they are not, admins do not interfere with gameplay

[blissful walrus]

i have linked all socials except twitter which wont let me. auth wont work for twitch or yt. comes up with a failed to link when trying to link twitter

[crimson drift]

L pick better spot next time

[upper quest]

lmao

[pure vector]

@blissful walrus twitter should work, it does for me, are you clicking this (for you it should say 'follow' instead of 'followed')

[ancient dune]

cant you just raise the foundation

[upper quest]

nope

[ancient dune]

or build around it and build back with an equal amount of foundys

[onyx gale]

how do you trade

[dark radish]

/trade [player name]

[onyx gale]

thanks

[upper quest]

Does this despawn. Nobody has an answer

[ancient dune]

Nope

build a triangle square and then do an extra triangle on way back

[upper quest]

the wide gap is different its only 3 build out then triangle

[ancient dune]

yeah I know

triangle and then square to the left

[blissful walrus]

i press follow on the website and it says authorize on twitter then just redirects me back it wont even let me link

[ancient dune]

and do an extra triangle on the build back

it'll work

[dark radish]

uh I honestly dont know

[upper quest]

its double wide gap too. the second wide gap goes were the car is

[dark radish]

is it a normal trash pile? With barrels and shit?

[pure vector]

no

[dark radish]

rip

[blissful walrus]

@pure vector

[pure vector]

and it doesn't say followed now?

[icy oasis]

i cant do anything

[slow birch]

Looks like your twitter is linked mate

[pure vector]

all yo ucan do is build around it

[icy oasis]

.I was on cargo and took off and now I can't do anything

[pure vector]

can't do anything about what?

[barren moon]

yo there is a cheater and im confident hes cheating, admin support also have clip of sus stuff

[icy oasis]

come discord please fast bro, i can show u only

[pure vector]

i can't right now, you can send me screenshots if u want

[pure vector]

!ticket

[marble mantle]

Hey, @barren moon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure vector]

@barren moon you can also link clips in your ticket

[icy oasis]

i cant ticket cause im sleeping and i cant do anything

[pure vector]

could you please tell me what the problem is? are yo u stuck in the sleeping screen?

[icy oasis]

please i can show stream

[pure vector]

join waiting for support

[icy oasis]

i need fast sup

[pure vector]

join then...

[barren moon]

i cant add clip and i think it successfully reported him

[pure vector]

you can upload the clip to a 3th party website like youtube nad put the link inthe ticket

[barren moon]

can i just show you through stream cuz dont know how to do thaty

[pure vector]

no sorry you can't

[icy oasis]

@pure vector i sent you a screenshot in private messages

[unreal blaze]

I need chinese support ticket.

[pure vector]

and i responded already 😉

[pure vector]

for a ban appeal?

[barren moon]

well did it at least report him cuz hes blatant not worried about showing clip cuz you can tell by watching him

[pure vector]

!appealcn @unreal blaze

[marble mantle]

您好, @unreal blaze

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[icy oasis]

@pure vector sent you a screenshot in private messages

[unreal blaze]

i need a second ticket.
Some misunderstandings I need to explain in the form.

[icy oasis]

admins?

[pure vector]

You can only appeal once

[pure vector]

I’ve already explained to you that your issue is not rustoria related and multiple ways to fix it

[brazen stirrup]

VPN blocking Steam ID：76561198825274814

[blissful walrus]

do u need keycards on 5x servers?

[brazen stirrup]

Steam ID：76561198825274814

VPN blocking

[near halo]

is there a way u could remove a wall for me pls

[pure vector]

admins do not interfere with gameplay i'm afraid

[thorny dune]

Hey you should now be able to reconnect if you haven't already

[robust pivot]

so i had a take a break ban and the time is up but it still says take a break

<@&274980199668645888> does that mean its a perm ban or what

[calm yarrow]

please dont @ all chat mod

[slow birch]

Please don't tag staff roles over these things but if you could provide me with your steam ID

[white cloak]

me and my friend just got banned for zero reason

[slow birch]

!appeal

[marble mantle]

Hey, @white cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[robust pivot]

here it is 76561198992559558 and sry for the @

[white cloak]

can i not talk to a admin right away?

[slow birch]

That is not how it work's you will need to place an appeal and then the admin that issued the ban who has all the information will review it along with any new information you provide to ensure the ban was correct.

[spiral flame]

Admins I need help with a discord rank problem :D

[robust pivot]

jamie did u see my steam id

[white cloak]

whats the point of me waiting 3 days on a ban i know isnt correct, i got banned for exceeding 3 people, but we were only a 3 man?

[thorny dune]

Hey your ban has indeed expired, give it a few minutes to sync with the server and try again and you should be fine to reconnect.

[slow birch]

As Berch posted he is quicker at typing than I

[thorny dune]

Then is a given estimate of time, it can sometimes be quicker or sometimes longer, but this is the first stage of getting unbanned if you feel your ban is incorrect.

[slow birch]

Still Love you

[astral estuary]

these people using esp at night are insane

[near halo]

Jamie is the goat he unbanned me once

[ripe sierra]

Me and austin were in a clan but some one asked me to tp to them so i had to leave the clan and join their clan to tp

[robust pivot]

ok ty i needed to restart my rust as well ty for ur help mhave a ggoof night

[spiral flame]

Is it possible to change dedicated player rank to other discord account :)

[thorny dune]

If you feel someone is cheating then please submit a ticket and add information using in-game /ticket add information and we will look into it as soon as possible.

[white cloak]

base is going to be gone by the time im unbanned, might as well play a different server if im going to be banned out of nowhere for zero reason

[near halo]

I have the same ban as bliss do you need my steam ID or is it the same deal with the server sync?

[slow birch]

It will be the same Spooky

Give it 5 or 10 minutes and the sync should have caught up

[near halo]

Ok thanks.

[thorny dune]

I'm sorry you feel that way but this is the process that everyone has to follow that gets banned and wishes to appeal. I understand your decision if you feel that's what you need to do though and wish you good luck.

[slow birch]

I just want to give you some feedback and draw your attention to a rule you might have missed on the Trio

Do not give away your bases on this server, it is not permitted and may result in a ban.```

https://rustoria.co/rules/modded The rules are all here if you wish to have a read of them.

[near halo]

mate pls i need 1 wall that my retarded teammate placed

[slow birch]

Sorry as Wester said we are not able to interfere in game play you will need to softside the wall or boom it.

[near halo]

ya its chill

its armord i aint softsideing it thats why i was assking

[slow birch]

Yeah I feel your pain

[dull timber]

My friend was banned from VPN when he re-logged in and asked the administrator for help.

steam id 76561199373575316

[slow birch]

This is not correct your friend will need to appeal the ban.

[near halo]

any admins can come on 3x eu?

[verbal gust]

@slow birch 76561198975048883 is vpn ban plz help me

[gusty quail]

Where and how can I buy a VIP?

[fiery jolt]

i have just sat in que for 2 hours and the server crashed and now im in a 80 player que it also happend 3 times yesterday fix ur server

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[proven sapphire]

NOW WE TIMEOUT ON A fuckin raid or what

[frail mauve]

i brought the pvp pack and now i cant use skin box in game even eough it comes with it

[forest pelican]

@slow birch can you unban this acc 76561198315268744 its been 5 months

[toxic shard]

!appeal

[marble mantle]

Hey, @forest pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gusty quail]

How to buy VIP if I'm from Russia?

[toxic shard]

Russian are welcome to buy vip if they have a solution of payment that is not impacted by the internal sanctions

[serene swan]

marc

[near halo]

Is there an administrator to help me solve ban

[slow birch]

!appeal all bans are solved using this site.

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

My above is prohibited

I'm on the ban accelerator node when I play the game normally. Can you please ask the administrator to cancel it? My website is forbidden above

[forest pelican]

/auth

[marble mantle]

Hey, @forest pelican

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[cinder cradle]

Is there a way to fix not getting timed out or smthing

[steel willow]

Some admin can help me? Im bugged on EU Long, im like freeze, cant open crates, inventory or even move, and my connection is well

[rich turtle]

can i appeal a mute?

[toxic shard]

Usualy it means you left the server

[toxic shard]

!appeal

[marble mantle]

Hey, @rich turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[steel willow]

I didnt left the server

[toxic shard]

From a server point of view you are online with a good ping

[steel willow]

I know, but im like if some admin froze me

[toxic shard]

there is no such thing (on our server)

Did yu tried to kill yourself ?

[steel willow]

And if i restart the game i will get a very long queue, can i DM you? I have to wait 1 min to talk

I killed myself 3 times

[formal iron]

i appealed when my last acc was banned at 160 days but now it is 180 days old how do i apeal again?

@toxic shard

[toxic shard]

Same way

[formal iron]

but it just says appeal denied

@toxic shard

[toxic shard]

I reopened your appeal, the admin responsible of it will check it as soon as possible

[formal iron]

thx uu

[forest pelican]

@toxic shard can y see mine its legit an unban plz

[hexed nimbus]

just be patient as appeals can take up to 3 business days to get handled

[haughty sand]

why is it kicking me out of the server just like that, yesterday the same thing happened with my friend, what kind of nonsense? and does not let the server then some time

rustoria medium classic

[ancient dune]

Does it give you a message after?

[haughty sand]

Nothing

[forest pelican]

damn

[robust pivot]

is stream sniping bannable

[haughty sand]

@ancient dune

[ancient dune]

I genuinely have no idea

@hexed nimbus help

[robust pivot]

hey cats

[hexed nimbus]

just got disconnected nothing more verify gamefiles and try again

[ancient dune]

no but it lowers the fun for everyone so we dont recommend it

[hexed nimbus]

its up to streamers to conseal whats needed to be consealed to prevent getting streamsniped ( hide map streamermode on stream delay and so on )

[robust pivot]

ok sounds good well ik it lowers the fun but i got banned earlier for stream sniping so now i will do it even worse and i will screen shot this so if i get again i have proof of me asking

[haughty sand]

I don’t know, everything seems to be fine with the files, this was not before the update

[ancient dune]

What server did you get banned off for streamsniping?

[robust pivot]

us long my ban is up now but just making sure

[ancient dune]

We don't ban for stream sniping, what did it say you were banned for upon connection?

[robust pivot]

it was a take a break ban but i got when i didnt break any rules the streamer said i can get them all banned for stream sniping rn

[ancient dune]

Take a break bans usually mean you have said something innapropriate or racist in chat

We don't ban off streamers words

[robust pivot]

oats i had my first mute ever on the server td and it was a automatic mute cause i said wiggerasdasdASD it was just admins favoring streamers it ok just was frustrating and well it happend so i dont know if i can believe that

like that was my first mute ever in my 600 hrs of playing on toria servers

[hexed nimbus]

well you know what you said apparently and trying to bypassing filter that way wont work

[ancient dune]

I can assure you admins dont favour streamers. If you say extremely toxic, homophobic or racist things in chat you may get take a break banned, this is me assuming as i do not have access to see your ban reason however it would not be for stream sniping

[robust pivot]

mighty i didnt know i would get muted for in the first place and i got mute 1 hr into wipe and i got banned 7 hrs later so

[hexed nimbus]

send me your steam id ill take a look

[robust pivot]

u guys can say what ever u want about the admins not favoring streamers but i have my whole gameplay recorded it just makes me mad how somone who is famous can get me banned like that cause i am stream sniping im unbanned alr just makes me mad that they said they would get us banned for stream sniping then offline and they did just as they said

sry if im sounding or acting like a dick im just mad

[hexed nimbus]

well since your unbanned allready then this is no longer a support case and i would like to ask you to head over to #general please TY if you feel its unjustified feel free to send a message to our staff manager about this situation as this will lead to nowhere this way @robust pivot

[near halo]

hi i need help of reporting a cheater

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[analog garnet]

Can you somehow fix Rustoria EU medium? TOTAL lag every 2 hours

[torpid carbon]

I better get my scrappy back on US long server crashes and it blew up

[patent crescent]

Eu Long down ?

[cold dove]

I'm kicked from long and I can't even find the server or client connect but my friend is still in the server and able to play just fine

[vernal wharf]

US LONG

[radiant grotto]

Server back up

[shy osprey]

Hello, can I buy VIP from Russia, if yes HOW?

[pure vector]

you can pay with creditcard, debit card, paypal and stripe

[shy osprey]

creditcard, debit card, paypal not working in Russia

Anything else?

[hexed nimbus]

thats it im afraid

[shy osprey]

Maybe you should add cryptocurrency deposit?

[steel willow]

Hey can i get a skip queue if i had to restart bc of a bug?

[atomic vine]

no sorry

[steel willow]

plz 🥺

[atomic vine]

like i said, we don't offer that i'm afraid :/

you're more than welcome to buy vip on our website tho

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[steel willow]

i have been waiting 2 hours and all bc of a bug :((((((

dude, i bought steam on rusia so it cost cheaper, i cant afford that xD

[boreal gazelle]

Hi m8 could you dm me your steamid64 and i can buy you q skip as i know how annoying it is to lose ur progress to rust bugs and can propably donate you a vip

^^as far as they are in stock obv

[steel willow]

GIVE @boreal gazelle A salary increase rn :DDD

[hexed nimbus]

well he gets non so ill increase it to 1 cent / month

[steel willow]

something starts

[boreal gazelle]

wait forreal????

lessgo

[native field]

I was banned by the admin on the server for the fact that I have few hours on my account, without any checks, I have never played with a cheat in rast in my life. I would like to solve this problem. Because I specifically bought a new account so that I could play on your servers due to the fact that I have a VAC in scp on the main one

[marble mantle]

Hey, @native field

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[native field]

I have already filed an appeal, but I am more than sure that I will be rejected just because I have few hours on my account. I do not understand why it is so difficult to follow the player to understand that he is playing without a cheat

[chrome gulch]

excuse me i cant log onto the server it keeps crashing and its only on your main server it wont load fully

[atomic vine]

what's the crash message?

[lunar agate]

Did a scheduled server restart happend or anything? My Bunker lost its needed stability and wasnt functioning anymore. Had to softside a wall do get the desired stability back. Any chance u help out in this case?

[native field]

where will the response about the appeal come from?

[near canyon]

This may be a bit much to ask but can someone link me the things to get points, like discord, YouTube and twitch

[neat pumice]

Assuming that your discord account is linked up to the correct Steam account - the bot will DM you your appeal response

[marble mantle]

Hey, @near canyon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[brazen venture]

how can i see the status of my staff application

[chrome gulch]

rustclient.exe crash

[hexed nimbus]

you will get a interview invite from a Hmod like myself if accepted or you will get a dm from the bot if its denied

[hexed nimbus]

!gamefiles

[marble mantle]

Hey, @chrome gulch

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[native field]

I linked my discord and steam from which I played on your website, do I still need to connect this steam in the discord profile?

[upper lark]

any admins on by chance on us main

[sinful pecan]

!help

[hexed nimbus]

hi whats up

[brazen venture]

ty

[chrome gulch]

i have verified, everything is up to date, ran game in administrator upped even my memory for the game and closed out of all apps, last thing is to reinstall

[frail mauve]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[chrome gulch]

does anyone think it might be the update crashing

[languid crane]

where can i report people?

[tired swallow]

/report

[marble mantle]

Hey, @tired swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tired swallow]

@languid crane

[toxic shard]

A VAC on the main account is not a problem if it's not rust related, also if it was an issue (which is not the case) we consider people not accounts, if you have an account banned all your accounts are banned, buying a new account is blocked as explained under the "Ban evasion" rule

[proven sapphire]

i need help

[upper sky]

@vestal viper

[toxic shard]

I love when the message history is not good and you get the update when posting a message ...

[toxic shard]

Well explain your issue ... otherwise it will be complicated to help you

[woven frigate]

i need to appeal here for an unbann

[marble mantle]

Hey, @woven frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[woven frigate]

@west osprey

[west osprey]

Hey whats up

[woven frigate]

you just banned me in 3x no bp ? 🙂

[west osprey]

Yeah

I did

You and your friends can join waiting for support if you'd like to speak about your ban @woven frigate

[celest stag]

Hello

[proven sapphire]

@toxic shard check my ticket

[woven frigate]

im there

[west osprey]

Your teammates

?