#Launcher don't work

1 messages · Page 1 of 1 (latest)

left timber
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When i try to open launcher, he don't open but i see launcher in the processes.

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tired hemlock
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That's unusual And is this is the new launcher?

left timber
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Yeah, it's a new launcher

tired hemlock
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Any idea what might be happening? @dapper grove @finite venture

dapper grove
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What is the OS?

left timber
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Windows 10

dapper grove
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How many times have you tried to kill the process and start it again? And pc reboot?

left timber
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Like 50 times or more

dapper grove
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Does the old launcher do the same?

dapper grove
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Do you have a multi-monitor?

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Have you tried with anti-virus turned off?

left timber
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Yeah i tried it all

dapper grove
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Okay, have you tried on any other pc or laptop or just on the same one? Just to find out if its specific somehow

gaunt stirrup
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I have the same trouble.
Process is in tasks manager, but is not accessible as window.

dapper grove
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Can you check if it works on another machine?

gaunt stirrup
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Sorry, don´t have any.

atomic bay
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I have the same problem, hub in task manager but no window

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At launch, window flashes for 0.1 second and disappears

dapper grove
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I have no idea what the issue is.

atomic bay
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I installed AR and I'm getting "shared.dll" error as well, how do I fix this? Clearly I'm missing a prerequisite program but what is it...

dapper grove
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How did you fix the window not appearing issue? I cannot fix it because I cannot reproduce it.

atomic bay
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I can't even start the launcher.
I also downloaded AR from modb but still doesn't work and missing loads of dlls.
Can some dev please help

tender willow
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Uninstall the game

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Delete the folder "C:\Users\Administrator\AppData\Local\com.w3dhub.launcher\package-cache"

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Once you have all of the above, close the W3D Hub Launcher program and re-download and install the game

tender willow