🔒 SSL issue discord bot

[high oar]

I cannot run my bot in command prompt.

[twin crater]

@high oar

Python help channel opened

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• Ask your Python question, not if you can ask or if there's an expert who can help.
• Show a code sample as text (rather than a screenshot) and the error message, if you've got one.
• Explain what you expect to happen and what actually happens.

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Closes after a period of inactivity, or when you send !close.

[umbral niche]

send code

and any tracebacks

!paste

[twin crater]

Pasting large amounts of code

If your code is too long to fit in a codeblock in Discord, you can paste your code here:
https://paste.pythondiscord.com/

After pasting your code, save it by clicking the Paste! button in the bottom left, or by pressing CTRL + S. After doing that, you will be navigated to the new paste's page. Copy the URL and post it here so others can see it.

[umbral niche]

!code

[twin crater]

Formatting code on Discord

Here's how to format Python code on Discord:

```py
print('Hello world!')
```

These are backticks, not quotes. Check this out if you can't find the backtick key.

For long code samples, you can use our pastebin.

[umbral niche]

!traceback

[twin crater]

Traceback

Please provide the full traceback for your exception in order to help us identify your issue.
While the last line of the error message tells us what kind of error you got,
the full traceback will tell us which line, and other critical information to solve your problem.
Please avoid screenshots so we can copy and paste parts of the message.

A full traceback could look like:

Traceback (most recent call last):
  File "my_file.py", line 5, in <module>
    add_three("6")
  File "my_file.py", line 2, in add_three
    a = num + 3
        ~~~~^~~
TypeError: can only concatenate str (not "int") to str

If the traceback is long, use our pastebin.

[high oar]

import discord

class MyClient(discord.Client):
    async def on_ready(self):
        print(f'Logged on as {self.user}!')

    async def on_message(self, message):
        print(f'Message from {message.author}: {message.content}')

intents = discord.Intents.default()
intents.message_content = True

client = MyClient(intents=intents)
client.run('')

[twin crater]

Hey @high oar!

Please edit your message to use a code block

Add a py after the three backticks.

```py
print('Hello, world!')
```

This will result in the following:

print('Hello, world!')```

[umbral niche]

please read these embeds carefully then proceed :3

[high oar]

import discord

class MyClient(discord.Client):
    async def on_ready(self):
        print(f'Logged on as {self.user}!')

    async def on_message(self, message):
        print(f'Message from {message.author}: {message.content}')

intents = discord.Intents.default()
intents.message_content = True

client = MyClient(intents=intents)
client.run('')

[umbral niche]

amazing

[high oar]

obviously didnt put my token in

[umbral niche]

any errors?

[high oar]

C:\Users\georg>py -3 example_bot.py
C:\Users\georg\AppData\Local\Programs\Python\Python313\python.exe: can't open file 'C:\Users\georg\example_bot.py': [Errno 2] No such file or directory

[umbral niche]

you should use a different file to store you token but lets not discuss that right now

[high oar]

thats my error from command prompt

[umbral niche]

first, navigate to the directory

[high oar]

how do i do such?

[umbral niche]

if your in

[high oar]

yeah

[umbral niche]

open the folder which example_bot.py is in

[high oar]

i am in that folder

[umbral niche]

then open a terminal, and it will automatically be in the folder

[high oar]

this is what i see

[umbral niche]

you can also use cd <path> to change direectories in the terminal

[umbral niche]

aight, try again

[high oar]

what do you mean?

[umbral niche]

do this again

[high oar]

ohh okay

[umbral niche]

hi grice!

[high oar]

C:\Users\georg>py -3 example_bot.py
C:\Users\georg\AppData\Local\Programs\Python\Python313\python.exe: can't open file 'C:\Users\georg\example_bot.py': [Errno 2] No such file or directory

[umbral niche]

the terminal is in the wrong directory... mmm, can you send a screenshot of the error?

[sand siren]

When you call py example_bot.py, it's looking for the file example_bot.py in the directory shown to the left of the prompt, C:\Users\georg.
But, the file is not located in that directory.

From your screenshot, if looks like the terminal is opening in E:\DiscordBot, and I'd guess the file is located there, instead?

[umbral niche]

no, use the integrated vscode terminal!

[high oar]

My DiscordBot is my fresh file containing the venv and Example_bot.py

[umbral niche]

im i too mean ;-;

[high oar]

what should i type into vscode terminal?

[sand siren]

Right. So use the integrated terminal in VS Code to call the command, not a separate terminal window. 🙂

[umbral niche]

here, in the "PS E\...." type out the py launching command

[high oar]

sorry i see people using cmd

[umbral niche]

it can work, but in this case, vscode is better

[sand siren]

VSC's integrated terminal just wraps around either PowerShell or CMD (or any other terminal on the machine, like bash, zsh, etc.). It's not a different terminal program.

[high oar]

what should i type into the terminal

[sand siren]

The same command you've been trying in CMD. py example_bot.py

[umbral niche]

the same thing as before!

[high oar]

okay

just this

[sand siren]

Have you saved the file?

[high oar]

let me try that

[sand siren]

Python cannot read the content from the editor window in VSC: you must save the changes into the file on disk first.

[high oar]

oh no...

[umbral niche]

i use autosave to get rid of that problem

[sand siren]

New error means progress 🙂

[umbral niche]

EXACTLY

[high oar]

this is a VERY long error message

[umbral niche]

WE ARE HAPPY TO SEE ERROR

[umbral niche]

average discord.py error traceback

[sand siren]

SSL wrong version number? 🤔 odd

[umbral niche]

@sand siren i have no idea lol

[high oar]

what does that even mean

[umbral niche]

^^^^^^^^

[high oar]

whats SSL

[umbral niche]

lemme google

secure sockets layer

mmmmm ok interesting

[high oar]

wtf is that

please dont be something to do with network layer protocols 😭

[umbral niche]

idek

[sand siren]

SSL or rather TLS is an encryption layer for web traffic. You may be used to accessing websites at https://: the s stands for "secure", which implies TLS/SSL

Anyway, reference: https://github.com/aio-libs/aiohttp/issues/3829
Something on your machine seems to be out of date?

[umbral niche]

grice, how do we even debug

[high oar]

IT IS NETWORK PROTOCOLS 😭

[high oar]

oh jesus what do i even need to do to fix this

[sand siren]

What OS version are you using?

[high oar]

Windows 10

[umbral niche]

mmmmmm ok

im win10 and its fine

[sand siren]

Are there updates you need to install for Windows?

[high oar]

i think itll make me install windows 11

not by the looks of it

[sand siren]

Eh. I have a gaming desktop that's on Win10, the hardware won't permit Win11 for some reason. But it still gets updates.

[high oar]

I have a pretty slow laptop that I just use for fun stuff

[sand siren]

Well, you're on Python 3.13, Win 10, the code you're running doesn't look too crazy... I really think it's just down to the machine's updates, if you're able to install latest without pushing to Win11 if you're trying to avoid it.

[umbral niche]

i wish thread names would like change, this is no longer help with a very basic bot, its an SSL issue

[high oar]

how do i push an update hahah

[umbral niche]

look in your windows settings app

and check for updates

[high oar]

SSL issue discord bot

[sand siren]

Start menu, type "updates", click into the settings for updates and such

[umbral niche]

👍

[sand siren]

Heck this icon even points to it (bottom right of the screen)

[high oar]

i mean i guess this is something?

oooo .net framework

Greetings from my phone, laptop is restarting

[sand siren]

firmware too, oy.
You should iterate on the update process for a bit. Install, restart, check again (they're annoying about that, you don't always get everything in one check)

[sand siren]

Hopefully with that settled, you might be able to just start up the bot without issue.
The error itself pointed to here (link to issue in the one I'm replying to), and they suggest it's from a low level, the ssl module in Python; but even that depends on the certificates on your machine.

[high oar]

Uhhh wtf

[sand siren]

Yes

[umbral niche]

gg

[high oar]

I’m terrified

Is my computer done for

[umbral niche]

C shawp :3

[high oar]

My BIOS is upgrading

[sand siren]

Ah you're fine, like I saw you got a firmware update via MS Update.

[high oar]

what does this mean

[umbral niche]

"homework" folder... gone

[high oar]

jesus i thought i had a virus

[sand siren]

Not yet 😉 /s

[high oar]

i’ve installed many sketchy minecraft mods in my time

thought malwarebytes would’ve saved me

[umbral niche]

remove sarcasm, be truth

[high oar]

clearly not

this has never happened on my laptop EVER

maybe it’ll stop running like crap now?

[sand siren]

That firmware update was released Aug 2023, btw

[high oar]

Jesus christ

Pretty sure I reverted from Windows 11 to Windows 10 in 2024 so I don’t know how I missed that

Okay we back on laptop

[sand siren]

Alrighty, let's see if the thing works any differently now

[high oar]

what code did i need to write again to run it lmao

oh for fuck sake

[sand siren]

New round of updates?

[high oar]

apparently so

there was one update

still not fixed

[sand siren]

Out of curiosity, can you run py -m pip show urllib3?

[sand siren]

Probably not the reason, then 🤔

[high oar]

i just dont know what to do

why has everything got to be so difficult

[sand siren]

It's a unique problem, so it's hard to say.

How did you install Python on this machine? Download from python.org?

[high oar]

Yeah

But it might be overlapping with python from microsoft store

i uninstalled my microsoft store version

[high oar]

I've put up a reddit post, ill see what happens

[lean pasture]

The bot runs with venv (see right bottom in vsc), but the venv is not activated in the powershell, hence pip doesn't see urllib3

[high oar]

Ill hire an SSL expert instead 😂

I’m so stumped on what to do

Might buy a new laptop at some point anyway, something more beefy

[twin crater]

Python help channel closed for inactivity

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