🔒 python ssl problem

[karmic atlas]

@shy gazelle

Python help channel opened

Remember to:

• Ask your Python question, not if you can ask or if there's an expert who can help.
• Show a code sample as text (rather than a screenshot) and the error message, if you've got one.
• Explain what you expect to happen and what actually happens.

:warning: Do not pip install anything that isn't related to your question, especially if asked to over DMs.

Closes after a period of inactivity, or when you send !close.

[shy gazelle]

hello could u help me to fix this

https://paste.pythondiscord.com/AO7A

thiss is the problem that i get when i run the bot

File "C:\Program Files\Python312\Lib\site-packages\aiohttp\connector.py", line 1027, in _wrap_create_connection
raise ClientConnectorCertificateError(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorCertificateError: Cannot connect to host discord.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1000)')]

the bot is not working

i keep get this

[wind cosmos]

Are you using some kind of proxy or vpn?

What operating system it is? I tried to google and it seems in the past a lot of people had this problem on Mac

[buoyant torrent]

This issue is not with your bot or with python at all. This is an issue with your OS's ssl certificates (python cannot use them, or they are invalid). This can happen for many reasons really, please specify:
What OS are you using?
Are you running this on your personal or work (company-provided) PC?

[shy gazelle]

its vps im using a vps

[buoyant torrent]

What OS?

[shy gazelle]

windows

@buoyant torrent what i must do

[buoyant torrent]

I don't really know where ssl certificates are on windows and how to update them. Windows seems like a strange choice for a server

Can you access discord.com from the vps?

[shy gazelle]

lemme cheack

[buoyant torrent]

Without python?

[shy gazelle]

worked

from google

[buoyant torrent]

What library are you using? discord.py?

[shy gazelle]

yup

its discord.py

like is there any way to fix

by telling vps owners

to do

smth

[buoyant torrent]

I don't really know, this is an issue with an OS component and i don't know what's causing it. You may try to use non-system certificates, but this is kind of a hacky solution

[shy gazelle]

i will contact them

fr rip money

[buoyant torrent]

You can try pip install certifi and adding

import certifi
import os

certfile = certifi.where()
os.environ["SSL_CERT_FILE"] = certfile```

[shy gazelle]

lemme try

[buoyant torrent]

This may or may not work (discord.py, as any other library, may choose not to respect this setting)

Also this isn't recommended, as now the OS cannot update certificates for you, so you may need to
pip install -U certifi manually in the future

[shy gazelle]

worked!!!!

u are legend bro

[buoyant torrent]

Remember, this is kind of a security issue

So either update the package once in a while

[shy gazelle]

oh

tysm broo

[buoyant torrent]

Or find another way

No problem, have a great day!

It's !close to close

[shy gazelle]

!close

[karmic atlas]

Python help channel closed

This help channel has been closed and it's no longer possible to send messages here. If your question wasn't answered, feel free to create a new post in #1035199133436354600. To maximize your chances of getting a response, check out this guide on asking good questions.