#spiderman 2 soft lock (pc)

11 messages · Page 1 of 1 (latest)

zinc nymph
wicked olive
#

Hi there - we are looking into this! If you're able to send us your game log file then this would be super helpful:
Go to your Documents folder. Here you will find a folder named Marvel's Spider-Man 2, that holds the "Marvel's Spider-Man 2.log" file (text file)

wicked olive
#

Hm, do you have compatibility mode active on Steam? Are you able to disable that and see if the problem still occurs?

zinc nymph
#

i have it turned off and the problem still occurs

wicked olive
#

OK, thanks, good to know 🙂 That log file mentions that it's on, was that from a run before you disabled compat mode?

zinc nymph
#

yes

wicked olive
#

ok nice 🙂

#

We have had some reports that dropping to complete lowest settings works for some players. Are you able to try that for now?

zinc nymph
#

ok will try

#

ok thank you so much it worked