#I guss its has been answerd but i tried every thing

101 messages · Page 1 of 1 (latest)

grizzled stormBOT
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GG @limber bough, you just advanced to level 8!

limber bough
prime vine
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@limber bough I see the original message was deleted

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Do you still require our assistance?

limber bough
limber bough
prime vine
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Are you sure you are using the proper credentials and not just the Revora login?

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For Generals, Zero Hour and Red Alert 3, log in with the e-mail address you used to register, your server password and a nickname of your choice.

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And you have GenTool and GenPatcher installed?

limber bough
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in cnc online

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I have genpatcher installed with gentool

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revora asks for ID

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not email

prime vine
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Ok, I trust you on this

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Wait, doing something too rash here; jumped to the conclusion of this being a account issue, while it might just be a networking issue

rough pierBOT
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You are encountering network-related issues. Please provide the following info so we can help you in the very best way possible (feel free to ignore any question you have already clearly answered):

  • Do you have Tacitus/C&C:Online installed?
  • What country do you live in?
  • What anti-virus do you have installed?
  • Do you know how to login into your router?
    • If so, do you know how to do port-forwarding?
  • Are you on a network that is outside of your own control like a network from university/work, hotspot etc.?
prime vine
limber bough
prime vine
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Please uninstall kaspersky

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Microsoft Defender/Security should be enough

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More than enough

limber bough
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it delete my stuff

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i hate it

limber bough
prime vine
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Kaspersky could possibly cause issues

limber bough
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I use some stuff that defender hate so much

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but kaspresky love it

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somehow

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and it work for me

prime vine
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Where did you download the game from btw?

limber bough
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  • it used to work
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so its not a defender problem

limber bough
prime vine
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Ok, so, wanna try port forwarding (will require you to login to your router and me explaining some things) or do you want to go for the VPN solution (you have to enable it every time before you play online)

limber bough
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i can try the vpn first

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as a debug

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is it just enabling a vpn and call it a day?

rough pierBOT
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Privado VPN Instructions
​
Getting the VPN and setting it up:

  1. Go to https://signup.privadovpn.com/free
  2. Select the "10 GB limit" plan
  3. Enter the E-Mail address you want to use with your account
  4. Click "Create Your Free Account"
  5. Verify your account with the link sent to your email
  6. The website will now display you your password for the love of god save these credentials
  7. Click the "Download PrivadoVPN for Windows" button beneath your login credentials (in case you cant find it)
  8. Install the program and run the set-up
  9. Now you can choose between taking the tour or just starting the app, up to you
    ​
    Setting the app up correctly:
  10. Select the "Settings" button (bottom left of the window that opened)
  11. Select the "Bypass" option (NOT the tunnel option!)
  12. Now add all applications on your device that you know are eating much of your internet data, like browsers and Steam. This way, you will prevent going over your 10 GB limit too fast. Make sure NOT to add any of the Command & Conquer games to this list, otherwise they won't work
  13. Set the location the VPN connects to, to "The Netherlands" to assure its functionality
  14. Exit the settings
  15. Enable the VPN by clicking on *"Click to Connect" * within Privado

What to do in game:

  1. Open "Settings/Options"
  2. Go to "Network"
  3. You will find alternative IP-addresses in a drop down menu. Select a different one. Know that these IP-addresses are NOT the same as the one shown within Privado
  4. Now try to connect to multiplayer
  5. If it still doesn't work: go back to step 1 of this section and try any alternative IP-addresses that are still left in the dropdown menu.
  6. Let us know whether any of them worked.

Let us know whether this worked for you or not. If you encounter any issues, also please say so.

C&C:Online isn't affiliated with any of these VPN services nor do we receive money or any other form of compensation for recommending them

limber bough
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I have a vpn

prime vine
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Did you disable it before going online with Generals?

grizzled stormBOT
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GG @prime vine, you just advanced to level 35!

prime vine
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Many don't support the features needed for generals

limber bough
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no i mean i have a vpn app

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nordvpn

prime vine
limber bough
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and kspresky vpn

prime vine
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We know Privado works if you apply the above instructions

limber bough
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I will try

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tm

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its still weird tho bc it used to work

prime vine
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Then something on your end likely changes regarding, router, ISP, firewall etc.

prime vine
limber bough
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no bypass option

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nvm

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found it

limber bough
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what shall i use

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it did work with the 100

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one

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hmm

prime vine
limber bough
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ok so its not a software aka defnder problem

prime vine
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One will work

limber bough
prime vine
limber bough
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can i get the fix

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for router

prime vine
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Please try joining or host a match

limber bough
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ok

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wait

prime vine
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if that works for sure, we will focus on port forwarding to get rid of the VPN if possible

limber bough
prime vine
limber bough
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hmm can u join?

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to test

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also no players? :(

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I guss i will stay with gameranger

prime vine
limber bough
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np

prime vine
limber bough
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I mean idk if its a me problem

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but i only saw 3 players

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and no games

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hosted

prime vine
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Shows 28 online, likely already in matches

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30 now

limber bough
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Maybe

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Ok when u come back

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Maybe u can help

limber bough
# prime vine 30 now

I wont be here for a wihle u can close this ticket be back in 10 days

I have a quick q tho since am going to uni soon is there a way to install gentool on mac?

prime vine
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I'll close this ticket then