#failed to join the error code is 0

125 messages · Page 1 of 1 (latest)

warm swallow
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Has anyone found a solution to this? (kw)

i have ruled out network and firewall, i have a laptop on same network that is able to host games without issue and i can connect to it from my desktop with online, vice versa gives the error for me and anyone trying to connect.

out of frustration i reinstalled my desktop with defender turned off though unattended install file, turned off the firewall and reinstalled the game and tacticus, i reverted it to 1.2 and i still cannot host games, i can join no issue.

the difference between laptop vs pc is it has win 11 23h2 and desktop 24h2, the laptop has the firewall on even, the game is configured the same when i check skudef files.

what am i missing?

wary forum
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Ex... Ex... Ex-ter-mi-nate

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how did you rule out your network and firewall?

warm swallow
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tested with laptop on same network

wary forum
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Doesn't per se rule it out honestly

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Where did you buy the game from?

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What country are you living in?

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What anti-virus software do you have installed besides Defender?

warm swallow
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It’s the ea version, I live in Sweden but tried the alternate port anyway just to test (in tacticus) no antivirus, living life on the edge :b

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No defender

wary forum
warm swallow
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And the laptop working in same network rules out my router/fw box

wary forum
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Not having any AV is extremely risky

warm swallow
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I’m aware

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I’m an It nerd that can’t type :b

wary forum
warm swallow
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No portforwarding set

wary forum
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Btw, two devices on the same network trying to play online can cause issues

warm swallow
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I’ve tested through my freshly installed opnsense router as well just to verify, my usg pro 4 has no portforwarding

warm swallow
wary forum
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Tried to select different ip-adress in the in-game options menu?

warm swallow
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I have only one

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Aka no choice

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When I switched to the opnsense router it had already selected the correct ip

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And also did not give a pulldown

wary forum
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Does a VPN work?

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Can you show the issue througha screenshot?

warm swallow
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Failed to join the error code is 0

wide summitBOT
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GG @warm swallow, you just advanced to level 2!

warm swallow
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I’ll make a pic in a few

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I did not test with von but a buddy of mine also on same os version (I suspect the issue is in some ms change) did try with vpn and I couldn’t connect to him and he not to me all resulting in same error

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Desktop connected to different network with its own wan connection and ip

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Laptop on my normal client nw

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Other way around it works fine

wary forum
warm swallow
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Okidoki

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Any idea what it is?

wary forum
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you live in the UK?

warm swallow
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Sweden

wary forum
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oh yeah

warm swallow
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No isp hardware if that was the thought

wary forum
warm swallow
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I have multiple networks and wan connections

wary forum
wary forum
warm swallow
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My wan comes in directly to my hardware without any isp nonsense

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I have 5 connections, own pub ip’s

wary forum
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you mean your have no router between the ethernet cable coming into your house and your computer/laptop?

wary forum
warm swallow
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I mean I don’t have isp boxes to deal with, my isp wan goes straight to my routers yes

wary forum
warm swallow
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I have 4 firewalls, one has two wan connections and the rest have one (I do some hosting) and I have for example my gaming router isolated on its own vlan and only my gaming pc can access it

warm swallow
wary forum
warm swallow
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Think fiber connection coming in, but instead of going to an isp modem they are plugged into my firewalls

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The networking is not the issue so that’s ok

wary forum
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Again, not sure

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Reinstalling the game after wiping everything

  • Go into the installation folder of the game.
  • Wipe EVERYTHING in it from existence, delete ALL the files thus of the game by hand.
    • Simple uninstall through EA or Steam might not help!
    • No registry cleaner needed.
  • Reinstall the game then through EA or Steam. Or validate/verify installed files.
  • Then boot the game once.
warm swallow
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I formatted my drive and reinstalled windows this morning, does that count?

wary forum
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Try this, otherwise with you describing so many firewalls and that I don't know your networking config, I don't know how to help you

wary forum
warm swallow
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I reverted it to 1.2 and installed the Big Bang mod thing

wide summitBOT
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GG @warm swallow, you just advanced to level 3!

warm swallow
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Whiiii

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Oh and the 4K mod

wary forum
warm swallow
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So I should remove those and reinstall the game and try again

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Rgr

wary forum
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uninstall all mods

wary forum
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never ask for support when you are not running the vanilla game

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Standard troubleshooting I would do normally:

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Five options for network issues, try from top to bottom, test after each step:

  • Select a different IP-address from the dropdown in the network settings of the in-game options menu.
  • Switch the 6667 port to 16667 in the Tacitus overlay. Countries like Maleysia, other Asian countries and universities might block those.
  • Port forwarding (only if you know how to login to your router, ask me for assistance)
  • Correct Firewall entry (known issue for Steam version at least, ask for assistance)
  • VPN (quick and dirty workaround)
warm swallow
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Tacticus is ok to have I gather?

wary forum
warm swallow
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:b

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Preferred vpn?

warm swallow
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sorry, i used proton and it somehow worked now, trying to see if i can figure out where it goes wrong, looking at the data in wireshark

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also not surprised the port is blocked in some countries :b

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im not seeing anything blocked or so, nither in firewall, i do see a couple resets 3 come by but no explanation

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oh and one http 404 :b

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do you have the ports for me so i can forward them and test that?

warm swallow
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TCP: 4321, 28900, 28910, 29900-29901
UDP: 13139, 27900-27901
Both: 1900 (UPnP), 16000 (C&C:Online)

TCP: 3783, 6660-6669
UDP: 6500, 6515
Both: 18840

Are these the correct ports?

warm swallow
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@wary forum can you please check if those are the correct ports?

wary forum
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Have been away for a while to focus on a personal friend of mine who was in trouble

wary forum
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The second part should be:

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KW-Specific
UDP: 8088, 65000, 65535
Both: 18760

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And then thus indeed that other part:
TCP: 4321, 28900, 28910, 29900-29901
UDP: 13139, 27900-27901
Both: 1900 (UPnP), 16000 (C&C:Online)

wary forum
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Status update?

warm swallow
raven ice
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I think this may be is a windows version issue. Pro vs Home specifically, and yes that is super strange.

I have this same issue on one computer, while another one of mine can host kw games.
Both run the same game versions and on the same network with the same firewall rules / port forwards etc. The pattern is consistent in my gamerfriendgroup (3home/2pro), the once with home edition windows versions can host, and the once running a pro windows version get the error code 0 when they try to host.

wary forum
raven ice
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Yeah, it may be a coincidence. But all the usual troubleshooting (☝️) have not given any results. While it may be a correlation and not a causality this is the only pattern I have found.

Also I know I don't have router /VPN issues since my home edition computer can host.

wary forum
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Have you done the port forwarding? with the ports as I provided them?

wary forum
wide summitBOT
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GG @raven ice, you just advanced to level 1!

wary forum
raven ice
# wary forum Wait, the one you want to join, is it on the same network?

no... I only have one copy of the game, but I do have two computers on the same network.
I only use one of them at a time.

attaching the port forward rule as requested, I'm aware UDP 65535 is missing (router won't allow it), but it still works fine for the home machine (they use the same internal ip) so I don't think that is the issue.

wary forum
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And how can two devices possibly have the same ip?

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Local ip I meant

raven ice
wary forum
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Can you send a screenshot?

raven ice
wary forum
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But is it now working?

raven ice
wary forum
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It is fixed?

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You can play online now?

raven ice
wary forum
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Sounds like the situation is still the same?

raven ice
wary forum
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Actually, if you want to do more troubleshooting, maybe best to make a new topic as I realize we are now polluting the topic of Dalek haha

wary forum
wary forum
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As @warm swallow admitted to being quite busy and some probably confusing "pollution" in this topic, I'll ask one more time; do you still want our help? 🙂