Not responding opon startup, white screen of the game, nothing happens.

[wild mesa]

Booting up a fresh install, or an install with GenPatcher, produces the same result. The game opens, instantly going into a "Not Responding" state, and stays that way. I have -no- idea why it would be this way. Tested installing C&C Red Alert 2, along with Yuri's Revenge, and worked just fine. Don't really know what to do here.

[wild mesa]

Gonna post this for reference ^

[charred elbow]

verify files on steam

mybea there is an issue with the files themself

if not that it might be the regestry

[wild mesa]

Heya, I do not have it on steam. I have the game on EA, or what then was Origin, before they transferred everything over.

If I we're to have to check through the Registry, how would I go about that?

[charred elbow]

regedit

search that up

[wild mesa]

Right.

[charred elbow]

it should come up

[wild mesa]

Got it.

Guessing "Local_Machine" somewhere

[charred elbow]

and find "EA Games"

it should be there with the rest

[wild mesa]

I found it, yea.

"Generals" is there

[charred elbow]

there should be zh too

if not then thats the issue

[wild mesa]

That's what I have.

[dull crystal]

GG @wild mesa, you just advanced to level 1!

[charred elbow]

hmm

clean instal ZH then

it will generate a new registry

[wild mesa]

I mean it is cleanly installed as of right now.

I can't open the game.

Like, as soon as I launch it, it just stops responding.

[charred elbow]

you cant open the game by itself or throught the cnc online launcher

[dull crystal]

GG @charred elbow, you just advanced to level 20!

[charred elbow]

https://tenor.com/view/skeletor-youve-tried-my-patience-you-witch-youve-tried-my-patience-he-man-and-the-masters-of-the-universe-masters-of-the-universe-gif-23928775

[dull crystal]

Sorry, this request does not comply with MEE6 content policy. Modify it and try again.

[wild mesa]

I have not tried no other client, apart from uh, That one mod launcher. But same results there.

Lemme see what I can do.

[charred elbow]

ok so you try and open the game

and it just doesnt want to open

it stays in indefinet state

[wild mesa]

You know that pre-screen before the actual game boots up?

The titlecard?

[charred elbow]

do you get any error?

if you dont do anything

[wild mesa]

No, just frozen.

[charred elbow]

mybea going into the options will do something

so

there should be a file named "Options.ini" in your ZH folder in your Dockuments

[wild mesa]

There is, yea.

[charred elbow]

so open it

now tell me the resoltuion its on?

[wild mesa]

I did find a similar post to it, telling me to copy settings and replacing the .ini

[charred elbow]

no, dont

i just need to tell me what is the resoltuion

cuz some people do have a problem of there game not opening

and the reason was the resolution wasnt good

[wild mesa]

Sry discord decided to crash.

[charred elbow]

happens to the best of us

[wild mesa]

Resolution is set to 1024 768

[charred elbow]

ah

well, i recommend setting it first to 800x600

if that doesnt work

try 1920x1080

then save the changes

and boot the game up

and tell me the results

[wild mesa]

Aight, give me one second.

Btw, something that struck me as strange, is how it's only c&c generals/ZH that's having issues.

Red alert 3 , and 2 + Yuri's revenge works fine.

[charred elbow]

well, its not a coindience

ea app has its stupid moments

[wild mesa]

Fair.

[charred elbow]

and we know this

[wild mesa]

Was honestly considering getting a cracked version of Generals/zh just to see if it does anything different 😂

But figured I'd give this spot a try first, see if that can help.

[charred elbow]

the best i can do is help you NOT consider the first option

[wild mesa]

Hehe, true.

[charred elbow]

anyway

the thing about ea play is that alot of stuff can just go wrong

lucky for you it wasnt the launchers

its just ZH being dumb

or it didnt instal correctly

[wild mesa]

Just gonna send step by steps so you can see what I see.

[dull crystal]

GG @wild mesa, you just advanced to level 2!

[charred elbow]

alr

[wild mesa]

Clicked ZH

[charred elbow]

and now wait

dont click anything

anything?

[wild mesa]

I set up Task manager on the side to monitor how fast it goes into "Not Responding state"

as soon as the black bot popped up, task manager said this:

[charred elbow]

hmm

[wild mesa]

And it's still in that state as of right now.

[charred elbow]

ok just close the game

[wild mesa]

Which is strange, cause I've played this game on this computer before.

With no flaws.

Even played abit of Contra.

Worked.

But this was maybe, half a year ago?

[charred elbow]

oh i understand that, its just ea play isnt the most optimal launcher for games

[wild mesa]

Yeah.

[charred elbow]

when you have the hole collection for CHEAPER on steam

[wild mesa]

How much is it?

actually I can jsut check 😂

[charred elbow]

its 10 euros less then ea plays

and you get ZH for a euro

with other games included

[wild mesa]

Sucks that you can to pay for the entire bundle

[charred elbow]

yeh ik

[wild mesa]

I have to pay 18€ for it all

It's testing me with showing ZH/Generals for 1.49..

[charred elbow]

atlest it isnt 30 like on ea play

[wild mesa]

That's true. But the thing is I had the original box copy of the game

But sicne disc readers vanished, that was also useless.

So I contacted EA Support, and they went out of their way to add it to my library 😂

[charred elbow]

lmao

oh well

that is fair

since you bought the game

and now you cant play it cuz of old tech being obsolite

[wild mesa]

Yup.

Aight, so you want me to install a fresh installation of the game?

Just so we can maybe go step by step?

Make it easier to problemshoot

[charred elbow]

so just clean delete the game

[wild mesa]

Now that I'm checking through my Documents folder, where zh stuff is, I do see a couple of modded maps from back when

Maybe that's causing a loading error or something.

[charred elbow]

you can go to your control panel

[wild mesa]

Yup

[charred elbow]

and clean delete everything realted to the game

[wild mesa]

Want me to go over and beyond and re-install EA ?

[charred elbow]

yeh

that can be a problem too sometimes

[wild mesa]

Will do 🫡

[charred elbow]

inform me when you do

[wild mesa]

You got it boss.

[charred elbow]

https://tenor.com/view/aloarmy-alo-daniell-ok-donald-trump-gif-25764458

[wild mesa]

I believe everything is removed, I haven't touched Regedit, don't know if i do? but everything else is uninstalled.

@charred elbow Yo, EA re-installed, fresh install of Generals/ZH done.

Haven't touched anything after that.

[charred elbow]

ok try booting the game

[wild mesa]

Same result.

[dull crystal]

GG @wild mesa, you just advanced to level 3!

[wild mesa]

As previous.

Black screen, and non-responsive.

[wild mesa]

Not really sure what I should do at this point 😂

Could it be some Direct X issue?

[charred elbow]

ye

might be

[wild mesa]

Yeah uh, I don't know what could cause this to happen. Not sure where to go at this point 😂

[charred elbow]

idk either

[ocean atlas]

@wild mesa go to game folder and delete dbghelp (or file with almost similar name) and then try?

Also, change compatibility to xp and run as admin

[wild mesa]

Just a heads up, everything thats been mentioned in this chat has not worked, and I have given up on trying. Thank you everyone for trying though ❤️

[tired karma]

So you can post political things like this?

[charred elbow]

that isnt political

it is trump yes

but im not advocating any political message with him in a gif saying "ok"

[tired karma]

https://tenor.com/view/kamala-harris-ok-mmkay-mkay-gif-18725794

[charred elbow]

this is fine

just cuz it is a political figure