support

[floral pagoda]

Which language do you speak then? French/Spanish/Portuguese/Turkish…?

[solemn hull]

Turkish

can someone post this message here it's not being copied

[floral pagoda]

Hangi sorunuz var?

[solemn hull]

Kendi dilimde konuşan birini görmek beni mutlu ediyor

Dostum sorunum şu mesajın kopyalanmaması

Bana bu mesajı çevire bilir misin?

Bunu

[floral pagoda]

Türkçeyi çok iyi konuşamıyorum, belki bir moderatör sizden gelen mesajı hemen kopyalayabilir

Maybe @long ferry can send you the copied message! 😅

[long ferry]

Auctions Information
You can find out more about Top.gg auctions by reading this support article.
Current Auctions Stage
We’re currently in the stage of Auctions Bidding. This stage runs from Tuesday, July 5, 2022 9:00 PM (2 days ago) to Monday, July 11, 2022 9:00 PM (in 4 days). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.
Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: Tuesday, July 5, 2022 9:00 PM (2 days ago)

Next Auctions Ending: Monday, July 11, 2022 9:00 PM (in 4 days)

https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

use with translator

this is important

[floral pagoda]

Thanks!

[solemn hull]

thanks even if i don't understand something

[wild owl]

Hello I am under the water

[wild stone]

@wild owl

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[rich oak]

Hey everytime when I invite the bot he immediately lefts
Doesnt even happen with new-created accounts from normal people

<@&817055174613794826>

[vagrant wigeon]

is another bot kicking it?

[floral pagoda]

Looks like you server is maybe banned/locked? Otherwise check out your AuditLog

[rich oak]

ah fuck yes Bleed
he never kicked bots before, thats sus

[rich oak]

thx didnt think of that since it never happened with any other bot before

[vagrant wigeon]

No worries!

[last veldt]

Uhh

I’m not true my bot DJ player 2 is not a duplicate! It is a second edition of it

[vagrant wigeon]

Dm Enigma to dispute your decline, theyll be able to explain to you

[last veldt]

I did and he won’t talk to me

[vagrant wigeon]

They may be busy, give them some time to respond if you just messaged them

[last veldt]

When I sent the info to him his status went from online to offline

He is ignoring me for 5 minutes

Already

[vagrant wigeon]

be patient, they will respond when they can

[last veldt]

This is the second time I had to talk to a reviewer

[vagrant wigeon]

it can take hours for some to respond. our reviewers come from different areas of the world so some may be sleeping or just simply busy

theyll get back to you when they can

[last veldt]

First @supple mica and now I have to talk to @next kestrel

This is litterly stupid

You guys are better than this

[vagrant wigeon]

its just a matter of being patient sadly, please just wait and stop complaining here

[last veldt]

How

[cobalt sleet]

We don't allow second editions of bots unless they replace the one already on the site (you delete it). We recommend linking to other editions from your help command on your main bot.

[supple mica]

@last veldt I explained to you yesterday that you can't have duplicate editions of your bots .

Oh I sent after mac

[cobalt sleet]

Well that just proves the information has definitely been passed on

[last veldt]

This is why I don’t like top.gg! Because you guys juge what see and don’t think to your self

It’s really stupid

[supple mica]

Both times, both of your bots were invited and proven to have the same features. There's no need for that.
If you feel it's absolutely necessary, then as Mac said you should list it in your bots internal features. Not on Topgg unfortunately.

That's the way our ToS are, and we can't just change that for one developer.

So I'm sorry, but everyone budge oblige

[last veldt]

DJ player 1 has no leveling commands and DJ player 2 does. So tell how that is the same commands

[supple mica]

They both have the same moderation and music feature

Feel free to make the leveling bot separate, or add it to the one bot.

[cobalt sleet]

We have guidelines and rules and they're applied the same way to everyone. I understand some other bot lists might allow it, but we have a strict set of guidelines to uphold the quality of the bots on our site. The hard work our bot reviewers do every day is what makes top.gg the leading bot list.

[supple mica]

Not to mention the sheer amount of bots we list on the site^ Having duplicates takes up unnecessary listing slots.

[last veldt]

That does make them the same they have to have all commands the same.
It discord new rule that coming to discord

I know that because i have a server from discord website

[cobalt sleet]

Discord standards ≠ top.gg guidelines

[last veldt]

That against discord rules

[cobalt sleet]

Then please complain to Discord about it if that's the way you feel.

[last veldt]

I will

[cobalt sleet]

We gave you the reason for why your bot was declined 3 times from 3 different people including a moderator and a CM. If our guidelines aren't clear to you then please read them again before considering re-applying.

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[neon loom]

I need help with something important

[cerulean ember]

Yes say

[last veldt]

Rhythm did and had 4 editions of bots

I’m in there server rn

[neon loom]

I want to make a bot from my server but I don't know

[cerulean ember]

Hey we can't help in that case, this server is support server of top.gg bot list. Though you can learn coding or hire a developer to make bot for your server.

-needdev

[wild stone]

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

[supple mica]

@last veldt There's no need to send screenshots for proof etc. We're aware Rythm has numerous versions, they also operate in 20 million servers. However, they only list one bot on Topgg, and that is their main one. (As you can see below) So they abide by our ToS just fine with no issues.

[viral agate]

<@&817055174613794826> I want to complain about a spam bot that hasn't been approved yet

Id bot : 630813253798199296

[supple mica]

Hey there! We can look into this for you. Thank you for the report

[viral agate]

No thanks to duty

[supple mica]

[last veldt]

I sended a complaint to discord.com support issues

[supple mica]

As we aren't Discord there's not much we can do. However, if you have any other questions or concerns about our guidelines please don't be afraid to ask.

[last veldt]

And the category was bot reviewing issue and I told them that you were about what you said about this

[supple mica]

-notdiscord

[wild stone]

@last veldt

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[supple mica]

I just want to remind you that we're not affiliated with Discord in any way. We just use their services, and allow other to grow while using their services.

[vagrant wigeon]

• their "bot reviewing" section is for discord verification and not top.gg verification so i dont belive theyll be able to help there

[last veldt]

I sent them photo and I’m not able to undo what i done

So, good luck getting out of this

[vagrant wigeon]

Okay thats no worries, hopefully theyll be able to help you from there Please try to refrain from continuing this conversation here though as its becoming a little offtopic

[viral agate]

Connie did not click on the link is not necessary to hoof right?

[last veldt]

Connie did not click on the link is not necessary to hoof right?

[cerulean ember]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[cerulean ember]

Hey, the bot id your provided is not there in que or on our site. We can't do anything in this case so it's better if you reach out to discord support and report bot. Also if you clicked of the link i would recommend you to change password as soon as possible.

[viral agate]

No I didn't press

[cerulean ember]

Good for you then!

[viral agate]

Thanks 🥳❤️

Another question:ban my account was approved by Discord, I had a bot that connected more than 44 servers. Can I recover the bot via the token?

[supple mica]

You will need to contact Discord with a question like that!

[cerulean ember]

Yes^

[viral agate]

I have spoken to them and they have not responded

[viral agate]

How ?

[cerulean ember]

I said "yes" for Dylan's message.

[wild stone]

@viral agate

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[viral agate]

oh okay

[viral agate]

I want the link to apply for Sport

I speak Arabic, French and English

⁦^_^⁩

[supple mica]

You're looking to apply for Support if I understand right?

[wild stone]

@viral agate

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[viral agate]

I want to be a support

[supple mica]

Sounds exciting 😄 Refer to the above message by Luca to see how to apply!!

[viral agate]

Okay thanks 😊

[covert eagle]

I made a payment but it isn't registering and still says I owe.

[viral agate]

what 😂 ?

what do you say

[vagrant wigeon]

if this is referring to auctions its probably best to ask in #auctions-support !

[storm minnow]

Hello

I'm a member on one of the servers on top.gg, and I vote every day

It says “you can vote after this ad"

But no ad shows up, I just wait until it lets me vote

Is this normal?

[cobalt sleet]

Your browser might have a built-in adblock?

[split summit]

You can ban this as well

[supple mica]

What's their user ID?

[split summit]

Uff, that's rough, sorry. I already reported as Spam. It deletes them from the PM 😦 Just search his name in "members" on the Discord server settings

[supple mica]

Just had to make sure it's the same user 🙂

[split summit]

My bad 😦 I'll make notice to copy the user id in the future 🙂

[supple mica]

All good I've banned them

[storm minnow]

No it's chrome on Android phone

[wheat snow]

huh 960422864220209152

[supple mica]

-b 960422864220209152 carding scam

[wild stone]

LoopSanj#8993 was successfully banned.

[supple mica]

thank you

[raw ridge]

why is his bot avatar not showing on my bot page?

[cyan palm]

Hi, please try to use Refresh Data button on the bot's page

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[raw ridge]

ok thanks

[sullen narwhal]

@supple mica
I got my account back after a day

[sturdy swan]

Server down !

[long ferry]

Hey, I'm not sure what you're referring to

[sullen narwhal]

<@&817055174613794826>
I restored my account, but I want to transfer the ownership of the bot to my second account, how?

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

A dumb staff member of mine left a 1 star review, but now can't remove it. Is there anyway to change reviews of servers

[dreamy abyss]

The deletions of reviews are broken atm. If you want, he could DM one of us moderators with the link to the bot/server and screenshot of what review he wanted deleted, and we can delete it for him

[smoky falcon]

how do u make it where when a member votes they get a role automatic?

[sturdy swan]

After 1 year of forgetting bot developing i need help, why is the bot not booting up?

help me

[hexed yarrow]

Hello

I have seen that my bot has been rejected because it contains emojis, why is it just for decoration?

[sturdy swan]

Can someone help me

[steel sinew]

You provided an invalid token. The error cannot be more clear. Simply re-check the token and make sure you pasted it correctly

[sturdy swan]

Ive pasted it correctly 20 times now wth is happening

[long ferry]

reset it, refresh the page, then copy it

[sturdy swan]

Ive done that 20 times now

[steel sinew]

That doesn't help us help you. Just give us more information on what you're using and doing.

[sturdy swan]

Well look

I literally cannot provide more than this

i have no idea why it aint working

@steel sinew

[steel sinew]

Ok. Try storing your token in the environment variables and call it from dotenv

[sturdy swan]

I’m sorry i can’t understand ive just gotten back to bot dev after 1 year

[steel sinew]

Use the dotenv package to store your variables in the environment process. Like a .env file?

[sturdy swan]

It’s a package?

do i download it

[steel sinew]

Also "Alive" takes only one l

[steel sinew]

Yes. npm install dotenv I think

[sturdy swan]

which alive?

[steel sinew]

The one logged on the webpage.

[sturdy swan]

im sorry im super confused i just came back

[placid trail]

Also @sturdy swan, #development is for development support, just saying

[sturdy swan]

yeah ik

[steel sinew]

That too indeed. #support is for support concerning the top.gg website and documentation

@placid trail go back to #development :) lol

[placid trail]

😉

[sturdy swan]

@steel sinew i have dotenv

[steel sinew]

#development

[ebon knoll]

this has nothing to do with the topic but I recommend you hide the token, there is a script that can get the token and raid the servers where it is

[sturdy swan]

how do i hide it

@ebon knoll

[ebon knoll]

md

[sullen narwhal]

<@&817055174613794826>
The bot has been approved, but so far it appears on your site that it is not doing

🙂

[cerulean ember]

It takes time for newly approved bot to appear on search bar.

[sullen narwhal]

How much time a day?

[cerulean ember]

2-3 days

[sullen narwhal]

Okay

[hexed yarrow]

emm

@lone ether

[floral pagoda]

The reason for this is stated

[lone ether]

Seizure

wrong chat my guy

[sullen narwhal]

Invalid token😂

[sullen narwhal]

<@&817055174613794826> Question: If I upload my bot to repilit, will it be rejected from Discord?

[valid root]

this number doesnt display the correct number

there is like over 20 lol

[cerulean ember]

hey we are not discord so we can't ans that question tho i never saw someone getting decline because of hosting site. also do not ping support team role for such question if u want help just say it someone from staff will def reply you

[dim hinge]

this happening for anyone else?

nvm, its working now

[dim hinge]

ehh I lied. My vps in europe in having issues with timeouts when requesting the api

[ionic mortar]

Thanks sunil any everyone here who helped me. Because my bot is approved.

[elder kraken]

I want to talk to someone from the founder private

[long ferry]

You may not be able to talk directly to someone from the management, you can try reaching out to a moderator or community manager if you wish to

[elder kraken]

can i talk to you

[long ferry]

Sure sure, feel free to DM me, might not be able to respond right away though

[grim moth]

If I no longer have access to the discord account that was used to list my bot will I have to relist it?

[shell inlet]

yes you have to re-list it

with a new account, dm an online moderator first to delete the existing bot from our site. provide sufficient proofs that you own the bot, when deleted you can re-list it

[grim moth]

Alright thanks

[ionic mortar]

I filled a form of bot reviewer 2 days ago.
I havnt got any reply

Till now

[long ferry]

Please read the information associated to the message that redirected you to the form

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[ionic mortar]

You mean I will be informed after 3 4 months?

[long ferry]

there's no ETA on when to receive a response, if you do not receive one within 3-4 months, you likely did not make it through

Also note that we will reach out to people when we see fit for more bot reviewers

[ionic mortar]

Ok

[viral jackal]

how can I enable creating slash commands for my bot?
When I invite him I can't see his commands

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[viral jackal]

I'm sorry

[mellow tiger]

@viral jackal come dm

will tell u

[viral jackal]

ok ty

[edgy lake]

my server is not on top.gg .. can you help me

i tried refreshing

the server that im trying to like post on top.gg is not showing up

just maybe all the other ones

[simple meadow]

Hey, a tag for which I want promotion is not available in the advertise section. How can I still get it?

[sturdy swan]

No 😂

[mellow tiger]

my friend is voting for my bot

but this error is coming

can anyone pls help?

[cerulean ember]

tell them to logout and login again if that doesn't work they can try clearing browser cache or use diff browser

[mellow tiger]

@cerulean ember kk

and I need to ask 1 more thing can I/

[cerulean ember]

sure

[mellow tiger]

@cerulean ember in #commands it is showing 80 votes monthly

but I used webhook also

and it is showing 51 there

so which vote shall I consider??

[cerulean ember]

there? idk what do you mean by the you mean on top.gg site?

[mellow tiger]

nope

on my server

I used webhook

see

[cerulean ember]

problem with webhook probably for not logging all votes correctly

[mellow tiger]

@cerulean ember so my bot's monthly vote is 80 right?

[cerulean ember]

what you see on site is correct yes

[mellow tiger]

@cerulean ember okay thanks alot sir!

[hazy sparrow]

https://top.gg/bot/347265035971854337 this bot is hacked and on your site 347265035971854337

[brittle orbit]

@cerulean ember

[cerulean ember]

ty for reporting i'll take a look at it, but from the next time please use report button on site.

[hazy sparrow]

ok

didnt realise there was a report button sorry

[cerulean ember]

np

[sturdy swan]

wtf is that

who:s bot is that

how can bots even do that

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[iron sable]

still no patch updates damn

[sullen narwhal]

Cela signifie que mon bot n'apparaît pas encore sur le site, n'est-ce pas ?

[shell inlet]

non, si votre bot a été approuvé au cours de la semaine dernière, il y a des chances qu'il n'apparaisse pas encore sur le site. S'il a été approuvé il y a une semaine, il devrait apparaître sur le site

[fading berry]

Hello, when the votes will be reinitialize ?

My bot has again the votes of June

[shell inlet]

every 1st day of the month the votes are reset

[fading berry]

Mes votes n'ont pas été reset le 1 juillet alors

[shell inlet]

pourriez-vous me donner l'identifiant de votre bot?

[fading berry]

Yes, pas de soucis, tiens : 885140543426924564 au passage, cool qu'un Français soit dans le staff, bravo !

[shell inlet]

vous savez ce qui est drôle? J'utilise google traduction pour te parler

[fading berry]

Ok, so, I thought you're french, so I spoke you in french x)

I'm not bad in english, so we can speak in english

[shell inlet]

looks like the votes weren't reset in july

I've flagged the issue, i'll get back to you soon if i get more info regarding it

[fading berry]

Np, thanks you

[mossy lichen]

what can i do when dont appears for me to login and i can't vote?

[long ferry]

Heya could you further elaborate what you mean by that @mossy lichen ?

[mossy lichen]

i try to vote for a server and a bot, and it says i have to be logged into my account, but when i go to that thing that looks like a person, on the upper right side, (to login), don't appears nothing related to do Login.

[floral pagoda]

Are you re-directed? Maybe you’re logged in automatically
Also check if it’s a caching error by using a private tab or similar (This happened for me often too)

Not really relevant but are you German by any chance?

[mossy lichen]

how can i see if im using a private tab?

[mossy lichen]

portuguese

[floral pagoda]

Right click on Chrome and select that you want to use an Incognito tab

(If you use Chrome)

[mossy lichen]

where that?

[floral pagoda]

On the icon itself. If that’s not working out, try to use another browser. What you can also try is to refresh the page after you clicked on „Log in“

[mossy lichen]

there's the problem, the option of "Log In" dont appears for me

[pallid shard]

Hey guys imma trying to vote on top gg imma log in when voted imma cannot vote again but rpg not won t get notif I have voted ? Help pls

[floral pagoda]

Oh, I see, maybe misunderstood you there… Is there no pop-up at all? Maybe you’re blocking this or something

[floral pagoda]

Hey, you can vote every 12 hours. Is there any problem that occurred after those 12 hours?

[mossy lichen]

what do you mean pop-up?

[pallid shard]

GuY I told I can vote on your site imma logged in but too gg don t sent message to rpg bot that I have voted when I try revoting it says I have already

[mossy lichen]

i removed the pub blocker on the top gg site and one, ty

[long ferry]

is it just a gray screen?

Oop nvm

[floral pagoda]

If you need help with the API, head over to #topgg-api

[mossy lichen]

xd

ty for u 2

[floral pagoda]

Works now? Great!

[mossy lichen]

yeaaa

[pallid shard]

What api if imma logged in I never used api to vote for boys

Bots

[floral pagoda]

If you’re talking about a specific bot I’d advice you to reach out to the developer. The API works fine when it comes to votes, must be something bot related then

[pallid shard]

Okay I join rpg server thx

[floral pagoda]

-wrongserver

[wild stone]

@pallid shard

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[floral pagoda]

Thanks for cooperating and good luck! :)

[pallid shard]

Bruh

Thx too have a nice

[grim creek]

Hey,

I don't no if it's my fault, but my bot's profile picture is not displayed.
Tks in advance

[wild stone]

@grim creek

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[grim creek]

tks mac

[sullen narwhal]

Hello support

Je veux obtenir le lien VOT pour mon robot

992811048174366801

Id bot

[shell inlet]

https://top.gg/bot/992811048174366801

[earnest pewter]

Hello, I can not edit my bot on the site, this error pops up:

ID Bot: 834597583271755846

[viral jackal]

How to add html to my bot's description please?

[long ferry]

Heya are you trying to edit through an account that does indeed have permissions to edit said bot?

[long ferry]

The description supports the direct use of html, so you can just get started by typing it.

[viral jackal]

And can I use css too?

Or just html

[last veldt]

I go to Luca bot on the website and click the support and it brings me here

[long ferry]

CSS works too

[viral jackal]

Okay thank you

[long ferry]

Yes that is correct, Luca is not a usable bot anyways

that is intentional

[earnest pewter]

Yes

[long ferry]

What happens when you directly go to https://top.gg/bot/834597583271755846/edit

[last veldt]

So why do you want us click the bot support server when we’re actually in it

[long ferry]

? I'm not sure what you're referring to

were you redirected towards the support of another bot?

[last veldt]

No, I clicked Luca bot support server and it brings me here

[earnest pewter]

Now it's working normal

[last veldt]

If I audio called you I would of showed you

[long ferry]

Yes that is normal, that is essentially an example

[long ferry]

Yup I made a quick edit on it, hoping it would do something. Glad it helped!

[earnest pewter]

Thanks for the support!

[last veldt]

So why are you telling us to go to Luca bot support, if we’re in the server already, makes no sense

[long ferry]

We arent telling that, I'm still not sure what you're referring to

[long ferry]

Are you referring to this?

[last veldt]

This

[long ferry]

That message is not stating anything about joining a support server

[last veldt]

I ment this

[viral jackal]

I tried to add my bot on top.gg but when i clicked submit button it bring me back to edit page and everything is loading, what is wrong please? I don't know if It's added or not.

[long ferry]

As the message that comes along with the text explains, that's an example on how to find the support server on a bot. Luca is one of the example bots we often use to demonstrate that

[viral jackal]

Logs are quiet too

[long ferry]

You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for.

[long ferry]

try a different browser

[viral jackal]

Ok thanks

[last veldt]

Ok, I was just confused

@supple mica I’m sorry that way I acted yesterday

I tend to over react when I’m confused

You too @cobalt sleet

[viral jackal]

It happened again :/

[last veldt]

@next kestrel same to you

[long ferry]

Could you elaborate the steps you're taking to face said issue?

[viral jackal]

I fill the things about the bot and when I click "Submit bot" button it brings me back and when I click it again everything is loading and I need to fill everything again.

[next kestrel]

I’m sorry, what are you talking about?

[last veldt]

The issue about the my duplicate bot

[next kestrel]

Oh it’s alright, no worries, just read the chat above

[long ferry]

Make sure you're not using any extensions that might interfere with your submission, such as adblocker extensions that may block important scripts on the site

could you otherwise provide me your Bot ID? I'll check if I can replicate it on your particular bot.

[last veldt]

If I change the command names would it be approved or is there something else I have to fix as well @next kestrel

[viral jackal]

ID is 994525774243700796, I'll also try disabling adblocker.

[long ferry]

Changing command names is not sufficient if you're referring to a decline about a bot being a clone. We consider acceptable changes things like features (not only one commands, unless that one command is large enough to be considered a new feature) that are not already present on the original clone

[long ferry]

Yup! Let me know when you have tried that

[last veldt]

Ok @next kestrel

I’ll try to add commands

[viral jackal]

Same thing...

[teal ridge]

if my bot got rejected, do i have to reapply?

[long ferry]

Could not reproduce the issue you're facing. Could you perhaps try it again later?

[long ferry]

Yes, you'll have to reapply if you wish to give it another go

[solemn hull]

I want to add this to the description of my bot in topgg, how can I do it?

@long ferry

[long ferry]

That is a feature called widgets: You can find it under the "Widgets" section on your bot page settings

It should give you html data you could then embed on either your bot page or a website

[solemn hull]

Ok

[solemn hull]

What should I do after placing the code?

[long ferry]

that should work then, nothing else needed

[sudden knoll]

hoss

[sturdy swan]

How can I delete bot from top.gg?

I am owner of the bot

[shell inlet]

you can see a delete button on your bot's page

[sturdy swan]

Ye thanks!

[shell inlet]

np!

[sturdy swan]

It's very pain to delete the bot

Is it possible that when someone vote my server he/she/they get the role for 12 hours?

[sturdy swan]

Then bot will take out role?

[cobalt sleet]

After 13h

[swift garnet]

I can't vote do you know why?

no, when I want to log in to vote it tells me that the account is incorrect, I tried many times and it does not let me

[sullen narwhal]

The best sites that you can upload your bot to and it is accepted by Discord?

[sullen narwhal]

Your project

Yes

[swift garnet]

Ok

[sullen narwhal]

free sites

Can you send the link dm

[proper grail]

.:

[little sandal]

Hi it wont let me log in whenever i try to it just stayed blank what do i do

[rose vale]

I cannot open an account on the site.

I've been trying at intervals for 13 hours but it doesn't work.

[sturdy swan]

Why I can't upload background url on the website is png and from imgur?

[wild stone]

@sullen narwhal

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[upbeat grove]

for top.gg vote webhook, I have coded a webhook, now the thing comes is Hosting it.

I have a VPS, and has bot on it, shall I host the webhook on that same VPS and how to get those entries like Webhook URL, Port and stuff.

Any tip and guide would be appreciated. Kindly ping while replying

[cerulean ember]

You can ask in #development this channel is only for support related to site

[upbeat grove]

kk

[sturdy swan]

Why I can't upload background url on the website is png and from imgur?

[shell inlet]

put https://i.imgur/<rest of the link here>

[waxen moon]

yo anyone know of a currency bot thats only for ur server

[sturdy swan]

where can i find my ads?

@vagrant wigeon ^ welp

[lavish gale]

Ummm so I got my first 100 votes and got 15 credits so now I can get 1 credit by getting 1k votes right?

[shell inlet]

yep

it's $15 for first 100 votse and $1 for every 1k votes

[sturdy swan]

hi for some reason when i try to add a bot to the site. When i verify and click next it went back to the information screen and now im stuck on that screen. Did my review go through?

[supple mica]

Sometimes due to the information you provided during the setup. You can also try logging out and back in again.

Or clearing your cache

[sturdy swan]

and would of been submitted?

[supple mica]

Once you do that you can try again and it should submit fine, yes.

[sturdy swan]

so do i have to enter all the info again?

[supple mica]

You will need to yes.

[sturdy swan]

now do i need to be online for the review? or does dnd count?

[supple mica]

Your bot will need to be online, you don't need to be 🙂

[lavish gale]

Okay

[sturdy swan]

what happens if rate limit makes it offline during it? is that rare?

[supple mica]

If your bot goes offline for rate limiting it will be declined

[sturdy swan]

lmao sorry for the questions its my first time

[supple mica]

Don't worry, it's what we're here for

Add cooldowns if your bot is being ratelimited

[sturdy swan]

Hi! How can i change this to my bot's picture?

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

oh thanks

[wild owl]

how to get a gf

[wild stone]

@wild owl

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

Why top.gg is spamming?

It supposed to send notification one time

[ivory path]

Is it normal that when I edit my page that nothing is changed and everything remains as before?

[cobalt sleet]

-cacheclear

[wild stone]

@ivory path

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[ivory path]

This is not only with me so but also with other users I can update there generally nothing more

[long ferry]

you have not made any edits on your bot since September 2021

Make sure to use the save button after making the changes

also not made any edits on your account since said date

[sturdy swan]

hello! when i try to add a new server, i seem to be stuck here and can't add it https://gyazo.com/c41c0856834e18f5b7ce56db4e7c04a4

these buttons keep loading endlessly

[little sandal]

Hi whenever i try to login on phone it sticks to the loading screen

[long ferry]

Heya are you perhaps an administrator submitting that server?

we're experiencing an issue with that, have the owner submit it instead.

[long ferry]

if it's a gray screen on discord, that's not related to us and we cannot help with it

[little sandal]

Oh ok

[sturdy swan]

hey! i'm the owner actually

[long ferry]

using the account with the ownership on the server you're adding?

[sturdy swan]

i went back on my profile, edited the server again and it works now, thank you for your time though!

[uneven charm]

Hi, is there a way to know when will a bot be tested? I know that "the time for each bot varies" and it's typically 2-3+ weeks, but I see lots of bots being approved in a matter of few hours/days after being submitted and I'm starting to feel like my bot has been forgotten.

[shell inlet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[ivory path]

I even press save several times somehow this is no longer applied

I have even written some new code, but it is not uploaded when I press save.

[hasty zenith]

hey guys

why is the add server flow looping

loops back one page then gets stuck on this

[long ferry]

like I said, not seeing any edits made by you

try a different browser maybe

make sure you're also meeting the requirements

[ivory path]

I have also tried in the Tor browser where there is no cache it is due to Top.gg

[long ferry]

Well tor is getting blocked by cloudflare so no luck on that

as tor is often used to maliciously attack sites

try a normal browser

[signal grove]

@long ferry hi, i am changing my bot token but no change.

I have a video that I prove.

[long ferry]

The first part of the token does not change, as that is associated with your token

reset your token, refresh the page, then you'll have your newly generated one

[signal grove]

I am trying.

[long ferry]

dont use the token that is seen right away after pressing regenerate

use the regenerate button, refresh the page yourself, then use that token

[signal grove]

trying

[stoic socket]

also are you referring to your Discord bot token or the Top.gg API token

[sleek lark]

When you report a discord server to topgg how do you get a response 🤔
Through email or discord I really don't know

[long ferry]

We do not disclose actions made against servers, if any. Deletions and such will be publicly logged within #mod-logs

Feel free to read more about reporting bots or servers here: https://support.top.gg/support/solutions/articles/73000537674-how-to-report-a-bot-server

[hazy zealot]

<@&817055174613794826> why isnt the role rewards working?

its very important as my bot dev isnt online for long

[floral pagoda]

As mentioned: They are working on it, please be patient

[unborn laurel]

I've found a suspicious bot. Where should I turn to?

[hazy zealot]

i was just checking jeez

[floral pagoda]

Report it to a moderator

[unborn laurel]

Here or on the site?

[floral pagoda]

You can use the button on the website so the whole Moderation team will see it

[unborn laurel]

Alright, I've sent it in

[floral pagoda]

Thanks for reporting! They will look at it in time! :)

[cunning meadow]

Can the site fix the bug where it’s listing servers with 600 votes above servers with 1.4k votes-
there are a million servers with less votes, members & rating listed above mine which’s really annoying :c

[unborn laurel]

You're welcome 🙂

[supple mica]

Being worked on

[foggy cloak]

Hey trying to work with the bot for the roles assignment

but it's still on work cause it won't work

[floral pagoda]

There are currently known issues with it. Can you please state what exactly is not working?

[hazy zealot]

hes with me

its my bot dev

i pick a role to add

and i press save

[floral pagoda]

Do not see a reason why both of you have to state it but yeah, as mentioned: Known! :)

[hazy zealot]

and then refresh and it isnt saved

[hazy zealot]

i didnt ask him too lol

i pick a role to add
and i press save
and then refresh and it isnt saved

[long ferry]

Are you referring to role rewards for voting?

[foggy cloak]

yep

[long ferry]

What's the server ID you're trying to set role rewards on?

[foggy cloak]

976587267432923197

[long ferry]

Yup, lemme check

[foggy cloak]

cause on the server page i can add the roles

but then hitting the save button other than resetting the field

it just won't assign anything on vote, just checked also with a webhook to see if it got anything

[long ferry]

Which role is the one you're trying to set?

[foggy cloak]

this one

990553260286939187

the top.gg voter one

[long ferry]

It seems like your server invite is invalid. Retry and see if you get an error on your invite link

saving will not work until the invite link has been fixed

[hazy zealot]

thanks so much @long ferry !!

[long ferry]

[foggy cloak]

tysm i was like figuring out with a friend

and when u told the link was invalid

lmao

xD

have a great day

[hazy zealot]

ur the best x

[long ferry]

Always make sure to check the other fields such as descriptions and stuff

[hazy zealot]

:)

[wraith mirage]

My bot lose its avatar on Top.gg

What can I do with it?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

<@&817055174613794826> Soo uhh can you help me with something?

Its about top.gg and its serious

Sooo uhh, an old colleague who was developing a bot with me launched the bot on top.gg, how do I remove it from his command and go to mine?

he kind of freaked out and he's trying to harm me in some way

I am the bot owner

[long ferry]

Heya Feel free to reach out to me to handle it!

[feral frost]

I'd like to report a fake review for my bots top.gg page. The user left a 2 star review on the bot however they never ran any commands on it and as far as I can tell didn't even add it to their server. I believe it was done to promote TradeHub and reduce my bots ranking, so could you please take the review down? Here's the link to my bot: https://top.gg/bot/958046938245234778

[long ferry]

removed, considered ads

but we do not remove reviews that express the users experience

[feral frost]

Thanks!

[feral frost]

Yeah, I know, it's just that the user didn't even use the bot before leaving the review nor did they invite it to their server

[sturdy swan]

is there a time limit on when i can submit my bot again after a decline?

or is it when i have fixed the page?

[long ferry]

Once you have fixed what your bot was declined for, you can resubmit it

[crystal ivy]

I keep getting "error 500" when trying to login. Any reason why?

[long ferry]

Heya which browser are you using?

It may happen with using browsers such as brave or operagx. If you're currently using any of these browsers, try a different browser.

[crystal ivy]

Ah ok thx

[upbeat grove]

My bot [Raiden] has a significant amount of users [410k] and servers [500+]. It is even getting 200+ Votes/ Month on Topgg, but when I Google my bot's name, other bots with same name comes as a result by topgg on Top [these bots aren't having significant use] and they have a impact on me.

Though this search error only exist for Topgg, other bot list shows My Bot only. Can anything be done regarding this thing ?

[long ferry]

Top.gg does not have any influence on what google indexes and what not.

[upbeat grove]

damn

[languid lily]

this is a really dumb question but how do you post a bot update? I posted one a bit ago but can't seem to find it (how to post another) on my bots page now

[cerulean ember]

You mean stats like shard count, server count?

It auto updates in every 30mins to top.gg api

[solemn hull]

when does the auction start?

Tag when answering this question.

[cobalt sleet]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1657652400:F> (<t:1657652400:R>) to <t:1658170800:F> (<t:1658170800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1657652400:F> (<t:1657652400:R>)

Next Auctions Ending: <t:1658170800:F> (<t:1658170800:R>)

Jul 10, 2022, 6:23 AM

[timber orchid]

um

there's a fake Wick bot out there that scams people

[cobalt sleet]

Feel free to click report on the bot page and a moderator will investigate

[timber orchid]

idk the page. i just know this bot has the same avatar as Wick and it's unverified

Wick#6750

[cobalt sleet]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[cobalt sleet]

Or go to https://top.gg/bot/BOT_ID

[timber orchid]

i don't think it's on Top.gg

who should i report it to?

[cobalt sleet]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[cobalt sleet]

Use the links above

[quaint pewter]

i have changed bot logo but it's not being updated in website its been 5 6 days

bot logo changed

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[quaint pewter]

yes i have changed the bot logo not the application

[cobalt sleet]

Please make sure you follow all the steps described above

[quaint pewter]

yes followed both steps not changed yet

you can check #logs

can u show me the exact location of creator controls @cobalt sleet

[cobalt sleet]

In the sidebar on the right hand side of the bot page

[quaint pewter]

ok

[quaint pewter]

where

[cobalt sleet]

On mobile it's under the info tab

[quaint pewter]

ok

[quaint pewter]

invalid csfr token

??

🤔🤔

[cobalt sleet]

Refresh the page

[quaint pewter]

refreshed page 4 5 time s

doje done thanka

*dome tanks

[lilac python]

So i have a bot on topgg but i am banned from discord and my bot is going to be deleted i am thinking of duplicating it , can i also apply for topgg tho ?

[cerulean ember]

Even if your bot is deleted from discord it won't delete top.gg page, you need to proove ownership of that bot so that we can delete it.

[lilac python]

how can i proove it

i cant access my bot

just token

[cerulean ember]

you have token right?

[lilac python]

yes

@sturdy swan

its my banned account

[cerulean ember]

aight dm me bot id i'll tell you what to do next

[lilac python]

i cant dm you

[cerulean ember]

do you have dm open?

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[lilac python]

yes

i just did

[cerulean ember]

np i dmed u

[heavy pike]

how do i change my bots pfp on the website?

[wild stone]

@heavy pike

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[heavy pike]

that shows me what?

[long ferry]

That allows your bots avatar to refresh on our site

[heavy pike]

this helps me how?

i asked how to change the pfp, refreshing the page is after the fact

i clicked the refreshed data and nth happened

let me try the edit

nope

[long ferry]

It is the way on how you refresh your bots avatar

Refreshing means re-fetching data from discord, such as your bots avatar on name

[heavy pike]

oh, well i just restarted the website like 3 times then it started showing lol

[raw ridge]

Why is this message displayed?

[dreamy abyss]

Because the bot is already on the site https://top.gg/bot/821795249348411393

[raw ridge]

yes but i want promote my bot

[dreamy abyss]

Ah, you would need to use auctions for that, not add bot functionality

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1657652400:F> (<t:1657652400:R>) to <t:1658170800:F> (<t:1658170800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1657652400:F> (<t:1657652400:R>)

Next Auctions Ending: <t:1658170800:F> (<t:1658170800:R>)

Jul 10, 2022, 12:34 PM

[dreamy abyss]

https://top.gg/advertise

[raw ridge]

ohh true 🤣

[dreamy abyss]

Feel free to reach out in #auctions-support if you need help creating your first ad/placing your first bid 😄

[ivory path]

I have now tried it with 4 different browsers the only thing that comes out is this and on the main page nothing is changed:

[spare lintel]

try a text version

[languid lily]

like the announcement tab on topgg for a bot ^^ idk how to make another announcement for my bot

[cerulean ember]

Oh if you made announcement then you can see it after 30m-1h takes time to appear. Make sure to clear browser cache too.

[languid lily]

I don't know how to make another announcement, the last one was a week or two ago

[long ferry]

there seems to be an announcement on your bot

[rotund plume]

I have a quastion why the luca bot says that i coppyed a bot or a creator named musicium

I didn't i just wanted to make a bot for music whit high Quality

[long ferry]

Heya we do not allow the submission of bots that were cloned from other existing bots

You can reach out to the corresponding Bot-Reviewer for more help

[rotund plume]

Ok

I just modify mine

[long ferry]

Modifying is not enough, you need to add at least one sufficient enough feature that is not present on the original clone. That could be for example a playlist feature if thats not a thing already.

[rotund plume]

Ok

can my music bot get scanned again or do i need to do everythin again

[long ferry]

You will have to resubmit and wait in queue again

[hard apex]

Opa

[ivory path]

Same result

[long ferry]

you're ratelimited or your browser dies when trying to save

operagx or brave is both a nope

[sturdy swan]

Can you help me?

[long ferry]

I cannot right now

[long ferry]

are you using js?

[dreamy abyss]

If possible, could you send a pastebin of the content you are trying to add

[long ferry]

ask your question and wait for someone available

[spare lintel]

@long ferry how do i re submit a bot that has been denied

[long ferry]

by submitting it the way done previously

[spare lintel]

so create a new one?

[long ferry]

the same way previously submitted yes

[vapid shore]

hello

i add my bot to top.gg & i sell my other account & i can't edit the bot can someone delete thebot?

[spare lintel]

i cant remember what i put for the description
do i have any records?

[long ferry]

no there's not

[vapid shore]

@long ferry hello?

[long ferry]

selling accounts is against TOS, so not gonna help you with that

[vapid shore]

i dont sell the account got hacked

& i cant recover it

i contact the discord support but no response

[sturdy swan]

hey guys i filled out a helper / mod/ bot reviewer application about a a week ago? but my discord name and numbers are switched. do i refill it out?

[cyan flint]

as long as you put your account id it should be fine

[sturdy swan]

i had to go on a new discord because it got locked 🔒

[cyan flint]

oh if you don’t have access to your old account then yes, you should fill it out again

[ivory path]

No HTML

[ebon canyon]

Dont know if i should write this here, but what happens if my bot got denied and the message said that i can dispute it with the person who denied it but there dms are off? Because the person's dms are off.

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[ebon canyon]

My dms are on, i checked but theres must be off.

[cyan flint]

go ahead and ping them if you cant dm them for whatever reason

[ebon canyon]

oh wait now it lets me dm the person

strange...

[sturdy swan]

where can i refill the app again?

[stoic socket]

Do you mean resubmitting?

[supple mica]

https://top.gg/bot/new

[sturdy swan]

that’s not where i fill out the app?

[supple mica]

What app are you referring to?

[cyan flint]

br applications

[supple mica]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[supple mica]

@sturdy swan

[long ferry]

Heya what exactly are you referring to with verifying your email?

We cannot help with that, that is something related to discord and not Top.gg. You can reach out to discord through the following link: https://dis.gd/contact

[gaunt dock]

yo, does anyone know how to grab the server icon using the icon id ? is it a cdn link ? the cdn link works for users but not servers i guess ?

[tranquil marlin]

If someone is advertising in my DMs from this server, where should I report it (other than Discord's support page)?

[long ferry]

Feel free to contact a moderator who's available

[long ferry]

likely something for #development

[gaunt dock]

aight 👍

[tranquil marlin]

In DMs or in a specific channel?

[long ferry]

DMs, not me though I cannot take reports right now

[tranquil marlin]

Okay

Thanks!

[hasty granite]

got a spam as well so i report it

[vapid shore]

hello

anyone here?

[long ferry]

ask what you need

[vapid shore]

i want to recover my bot, i add my bot with another account & the account get hacked but i have the bot ownership. so i want someone to delete the bot from top.gg

@long ferry here ..?

[long ferry]

I cannot help with it right now

[restive nova]

How can I reply to people who commented on my bot?

[floral pagoda]

You currently can’t

[restive nova]

When will it be possible?

[pallid adder]

It says my bot was reviewd by Johand and there is no one by the name of that here

[hallow sphinx]

@dreamy abyss

[pallid adder]

Thank you!

[hallow sphinx]

My pleasure.

[pallid adder]

By the way, how do I re-submit my bot without entering everything again on Top.gg?

[hallow sphinx]

If your bot was declined, you will have to re-add the bot the same way you initially did.

Apologies for any inconveniences caused!!

[pallid adder]

Ah, okay thank you, again haha

[hallow sphinx]

No worries! If you have any further questions, don’t hesitate to ask.

[pallid adder]

Do you mind accepting my friend request? I have more of a personal/business question not related to Top.gg

^ And my DMs are closed so I have to add you haha sorry

[valid axle]

Hello Dominik !

I Saw Your Image It Appears The Bot Is Missing Perms Or Cant Able To See The Chat Or Sent Embed The Bot Has No Prefix Problem I Checked Several Times And Got Declined 2 Times For The Same Reason

[pallid adder]

@hallow sphinx

[hallow sphinx]

Sure!

[sullen narwhal]

G

[winter walrus]

Bots invited have all the needed permissions for a help command and should work perfectly in that chat. Also please DM the staff ( @floral pagoda ) directly for more information

[ionic mortar]

How can I bind a command to vote , I mean it requires vote to use command

[valid axle]

@ionic mortar ur talking abt using the cmd u need to vote or vore for rewards?

[ionic mortar]

suppose I have a command named snipe I. You want to use it but my bot tells you that you need to vote my bot on topgg then only you can use this command

[valid axle]

i never really coded for a certain cmd but if ur adding a vote cmd / reward im pretty sure u need to add id / token in config first

for me i have created a channel for certain voters where in the channels they can only use those cmds but yeah

[ionic mortar]

I mean how to check if a user has voted me or not on topgg

Pls help

@real laurel

[valid axle]

@ionic mortar use a webhook

[wild stone]

@ionic mortar

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

<@&817055174613794826> there’s this guy from this server sending me sexual images and pictures of dead bodies and said that I should sucide and I don’t deserve to live i have screenshot i can dm you if you want the proof
This is his id : 995924410206785577

[long ferry]

given id never joined this server

https://dis.gd/report them instead

[sturdy swan]

He left this server

[long ferry]

Nope, never joined it. Cannot find any mentions of said ID in this server

[sturdy swan]

@sturdy swan

[sturdy swan]

This one @long ferry

850951040085262377

[long ferry]

DM me the proof

[sturdy swan]

Should i dm you the ss ?

[long ferry]

Yes

[sturdy swan]

I think you’ll need to add me first because it’s not going

@long ferry can you ban them fors trying to scam and phising

[long ferry]

id

[pallid adder]

How long does bot reviewing take?

ETA?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[neat badge]

Is there any update on search sorting, any ETA?
Soon it'll be the 4th month as far as I know without adequate, basic functionality.
Resulting in lost advertising even if we have almost 1.5* the votes of bots ahead of us.

[long ferry]

there is still no ETA

[neat badge]

For the 14th most voted bot on top.gg that directly means losses of potentially thousands of servers.
Which in turn means fewer votes, less incentive for us and money for you as well.
It's highly disappointing and would appreciate it being looked into or at least having some ETA.

[floral pagoda]

@real laurel ^

[shell inlet]

handled

[hot stone]

My friend @fallow dagger is having this problem

He cant type in the server

[sturdy swan]

Your friend doesn't meet the requirements for the moderation level of the server.
A verified phone number on your Discord account is required to talk.

[hot stone]

He says he can't but that dosent matter

He can't vote

[dreamy abyss]

Have them try using a different browser. Make sure not to use any VPNs or adblockers

[long ferry]

site-banned

should check back in 24 hours

[hot stone]

He has already tried Safari and google chrome

[hot stone]

Ok

[long ferry]

changing the browser wont do anything

[rose plaza]

How can i remove my bot from top.gg? I delete my bot and it keep on Top.gg

[rose plaza]

where is it?

[dreamy abyss]

Right hand side when your on the bot overview page

On mobile, under the info tab

[rose plaza]

ho thanks

[quick pollen]

I cant vote for a bot because it keeps giving me "You can vote after this ad" but there is no ad and it won't go away. No adblock on.

[zinc oracle]

try waiting on the page for 20-30 seconds.

[quick pollen]

I have, its been doing this since last night. Ive left it for over 30 minutes.

[zinc oracle]

try another browser

[wispy walrus]

will replying to reviews ever be fixed? Dont know why such a crucial feature of a bot list has been broken and not fixed for months

[vagrant wigeon]

it will eventually be fixed yeah, there just isnt an eta at the moment sadly

[sturdy swan]

hello,my server got locked for promovating cheats but now is not a cheating server,is just a shop where you can buy skins,accounts with games etc. can someone unlock it please? locked by @long ferry,this is the message from top.gg support:

[floral pagoda]

Pretty sure that selling accounts/skins etc. is also not allowed, just saying

[empty basalt]

How to add a discord Server in the official website

?

[gloomy shell]

Please reach out to the moderator in dms

I didnt say whether or not it would be unlocked, only that they need to reach out to the mod that locked it

[past hearth]

Are there any commands for @small lantern ? I mistakingly deleted the post that is sent when the bot joins your server.

[cerulean ember]

No, it only update your server member count to site, and reward users with role if you set it.

[past hearth]

OK cool. Thank you. Wasn't sure if I missed anything. It posted that original message in an obscure channel. Thanks for the clarification.

[sage night]

heya, the twitter button in the Footer is redirecting to the Twitter Account

[gloomy shell]

ill flag this to an engineer, thanks!

[sage night]

No Problem 😄

[sturdy swan]

Why are my servers not showing up?

I have many servers

Some of them I own

[languid lily]

yes I can't find how to post another, how do you post an announcement? I can't find the option to make one

[dreamy abyss]

https://top.gg/servers/:botId/announcements replace :botId with your own bot id

Also found on the left hand side when your editing your bot

[dreamy abyss]

Try signing out, back in again, then click the "Refresh Servers" button you see on the top right there

[urban trench]

Is this supposed to be offline?

[gloomy shell]

We are investigating why the Top.gg bot is offline in certain servers!

[wild owl]

what is the eta?

kk got it nvm

[sand sphinx]

My bot got declined because my prefix didn’t match a “valid” one. I use slash command (eq /help, /about etc). What prefix should I give up?

I gave up / but as I said it was declined

[supple mica]

If you use slash commands your prefix should either state "Slash commands" or "/"

[sand sphinx]

Yeah I already tried just / but I’ll try giving up Slash commands

[sturdy swan]

@supple mica hey Why Is My bot rejected from Top.gg with my code

[supple mica]

You had / as your prefix and your bot was declined for a mismatched prefix? Feel free to reach out to the reviewer and ask what prefix they used.

@floral pagoda ^

[supple mica]

Your bot was flagged to be a known clone. If you want to dispute this, please reach out to the reviewer

[sturdy swan]

Bro I delete code can you verify

[supple mica]

If you want to resubmit your bot you can, but you will need to wait in the queue once again.

Try to fix the reason it was declined first.

[sturdy swan]

But I made description in 4hours Or Not Accept

[supple mica]

You will need to write your description out again.

I would advise keeping a backup of it if its a detailed one.

[sturdy swan]

@supple mica ok thanku

[sand sphinx]

I found the thing that was wrong… Dominik was totally right for declining me. I didn’t register the commands on join. My bad

[supple mica]

Ah that makes sense! No problem at all, good luck on reapplying

[sand sphinx]

thanks

[copper lark]

Why doesn't my bot's photo appear on the site?

[wild stone]

@copper lark

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[copper lark]

what is it for?

[shell inlet]

try it and see

[copper lark]

I won't pay and then I may not like it

[floral pagoda]

You can remove ads for example

https://top.gg/subscribe

[rose vale]

I cannot open an account on the site, what should I do?

[cerulean ember]

can you send ss of what it's showing you?

[rose vale]

I'm sending right now.

[long ferry]

try a different browser

you will also need to click on login to vote then

[strange pond]

Could I get the auction notification role removed please.

[long ferry]

done

[rose vale]

i know dude, i tried it in another browser too. I'm empowering, but this keeps popping up.

[kindred laurel]

Hi, mimu support send me for this problem. It says i already votes in 12 hours but as you see on the time picture its already been 12+ hours and it still says i already voted (the first screen is the last time i voted!)

[long ferry]

Check back in a bit, it should be in 12 hours

[kindred laurel]

i already waited 2 hours

[strange pond]

Thanks

[sturdy swan]

@floral pagoda 👋

[cursive root]

Why?

?

[wild stone]

@cursive root

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[supple mica]

Your bot was submitted into the queue. Our Bot Reviewers will review your bot soon

[dreamy abyss]

All bots are reviewed by humans, it may take up to a week before it is approved/declined 🙂

[cursive root]

Bro bot your project has not approved?

[dreamy abyss]

That is not my project. That seems like your bot

[cursive root]

How is the create approved

[dreamy abyss]

A human will review your bot in a few hours to days, and make sure it follows guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[cursive root]

How to add project

[dreamy abyss]

https://top.gg/bot/new

[cursive root]

Creat new bot

[dreamy abyss]

I am sorry, could you clarify what you mean?

[cursive root]

Bro how to create this

[dreamy abyss]

You cant. Someone from our staff team will review it

Just sit back, enjoy life, and one of our bots will reach out with the outcome of the review

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[cursive root]

Ok thnx bro 1-2 week createing

[wild owl]

Lmao how did my bot get approved so flicking fast, like on 5 hours

[dreamy abyss]

Queue is really low atm. So its pretty fast right now 🙂

[kindred laurel]

3 hours later and still cant do shit

[cursive root]

Why?

[supple mica]

Feel free to dm the reviewer for more information or if you want to dispute your decline

@cyan flint

[cyan flint]

[cursive root]

Dm

Dm to @cyan flint

Send photo to @cyan flint

[cyan flint]

AJAHJKFDS so many pings

[supple mica]

@cyan flint make sure you have your dms open

[sleek siren]

dm @cyan flint

[cyan flint]

GFHDKSJFSDFSD

😭

[sleek siren]

cry more

[cursive root]

@cyan flint

[kindred laurel]

@long ferry

[long ferry]

Seems like the bot told you that message at a wrong time somehow

just try it again in a full 24 hours then

[supple mica]

#mod-logs

You should receive a ping if declined

#logs you'll get a ping when approved

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[supple mica]

You submitted 20 minutes ago

[long ferry]

see my message

your bot was declined

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[long ferry]

See above

[dreamy abyss]

Here is a screenshot if you can’t get discord search to work

[supple mica]

You can use the report button if you feel that way.

[dreamy abyss]

Top right of the bot overview page. Under the three dots

[cursive root]

@dreamy abyss

Adding

[kindred laurel]

it already been 24 hours tho-

[verbal fractal]

How do people format their bot page like this?
Long description seems to only have plain text...

[visual adder]

They use markdown or HTML (idk if HTML is supported but I know markdown is)

[gloomy shell]

html and markdown are both supported yes

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[verbal fractal]

Oh

why thank you

[hollow root]

**@desert plover
sir,
My bot was declined with a reason of

Reason: bot's command (&lock) is requiring more permission than it actually should need.

But it just required permissions to work perfectly
Like -

manage_channels : to lock the channel from the role.

send_messages : to send the confirmation message to the channel

manage_messages : to purge the authors message to clean the channel.

That's it, why did my bot declined?**

[frozen crest]

can sombody clarify "Must not be in competition with top.gg"

in bot guildlines

does that mean it can't be listed on any other bot lists?

[shell inlet]

other bot lists like disboard

[cerulean ember]

hey this isn't right place to dispute regarding bot decline, dm the reviewer. also manage_channel is not required for locking channel, manage_role can be used for locking channel

[shell inlet]

yeah

[frozen crest]

ohh

ok

thanks

[shell inlet]

no it doesn't mean that

[frozen crest]

im receiving conflicting information

[shell inlet]

if your bot promotes stuff like bots and servers, the main aspect of top.gg. we won't be considering it to be on our site as it competes with top.gg acting as another bots and servers list for discord

[frozen crest]

oooh

ok

so it's allowed to be on other bot lists?

[crystal zephyr]

My bot is getting declined for no exact reason on top.gg, music bot

[shell inlet]

yeah it is

[frozen crest]

whats the reason

[shell inlet]

you can dm the bot reviewer who declined it

[crystal zephyr]

They say they get a error but i tried 100s of times, didnt get one

[crystal zephyr]

They say to apply again

…

[frozen crest]

apply again

[shell inlet]

yeah then you have to do what's told by them

[crystal zephyr]

Applied 2 times

[frozen crest]

do it again

[shell inlet]

highly appreciated to not talk unnecessarily

[crystal zephyr]

Bruh my bot works fine then why they say it dont works…

[shell inlet]

fix the error and re-apply it, clarify with the reviewer once again regarding the error

[crystal zephyr]

Already fixed

Before i applied

[shell inlet]

then re-apply it

[crystal zephyr]

Can you check it real quick

[frozen crest]

why'd you delete my message

i was tryna help

[shell inlet]

no, it should get into the queue and our reviewers will have a look

[crystal zephyr]

They all get same problem

Which they only get!

They dont even explain exactly

[shell inlet]

when one is already doing it no need to give other information, you're most welcome to help a user when no one is around and the user who seeks for help is waiting for long

[cerulean ember]

bot id?

[crystal zephyr]

Ight

[frozen crest]

ok

[crystal zephyr]

961847581674197082

https://media.discordapp.net/attachments/996261914726375485/996262030359146517/image0.jpg

They dont even give detail of the problem

Its even working i tried many times

I even tried different perms

Still not problem

[cerulean ember]

the decline reason itself is explaination, if you see prev decline reason it also attached link of ss

[crystal zephyr]

Yeah but i dont get any problem

I tried every way

[cerulean ember]

https://i.imgur.com/GFA2n3s.png

[crystal zephyr]

Ik i even talked to him

Check yourself and you will find no errors…

[cerulean ember]

do your bot require any external perm to play song?

[crystal zephyr]

When you invite with the given link, it have all essential perms to be checked

[cerulean ember]

we don't invite with the link you provide

[frozen crest]

i did it with perm 0 and it worked

[crystal zephyr]

Bruh…

[cerulean ember]

we invite bot with perm=0

[crystal zephyr]

Admin?

[frozen crest]

no perms

[crystal zephyr]

Bruh…

[frozen crest]

admin is 8

[cerulean ember]

if yoiur bot req. external perm it should state in error

[cerulean ember]

no bot require admin perm to work

[crystal zephyr]

Yeah i guess, imma fix it

[crystal zephyr]

Mee6

Btw thanks for telling

[cerulean ember]

nope, i don't think ther's any command where mee6 req bot itself to have admin

[crystal zephyr]

Ight

[cerulean ember]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines