support

[dreamy abyss]

That sounds like a great idea! 😄
It is not possible right now, but you can suggest it at https://feedback.top.gg/ !

[delicate sorrel]

I will but I just saw this. Does that mean it's already possible then? https://feedback.top.gg/215

[dreamy abyss]

No way that I am aware of unfortunately. I have linked to your specific issue in the issue as well, so hopefully they have everything needed to resolve it as soon as possible

[cosmic flower]

okay

[dreamy abyss]

Not sure how thats possible, but that should not be a thing

[sturdy swan]

can i use the amount i got from voting for biding

[wild stone]

@sturdy swan

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

uhh

is it possible to draw out the auctions

[sacred grove]

i need to change my bot id in topgg

[dreamy abyss]

If you have a new bot/application ID you would need to delete your old bot, then submit a new one 🙂

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sacred grove]

where i can delete my old bot?

[dreamy abyss]

When you go to the bot overview page, it is on the right side

If your on mobile, it is under the info tab

[dreamy abyss]

Click on view

[sacred grove]

ok

[dreamy abyss]

Then look on right side

[dreamy abyss]

Ah, nice. Site may be rebooting or down. Refresh in a minute or two

[sacred grove]

ok

[dreamy abyss]

Try now

[sacred grove]

I see it.

[dreamy abyss]

Nice, then you can delete the bot with the old application ID, you can then submit a new one

[sacred grove]

Thank you very much.
@dreamy abyss

[dreamy abyss]

Here is the bot description if you need it for your new bot:

This bot is designed to give the best status to fivem servers so you can get the most excellent status.

Advanced Fivem Public Programming A powerful bot without crashes A team of programmers at a high level Experience in high programming language invites you to save a lot of money on expensive bots and pay programmers just the bot is on all day with extra strong storage The bot has many options

[sacred grove]

what am I doing here?

@dreamy abyss

[dreamy abyss]

just type "DELETE" and click the bin icon

[small forum]

Top.gg bot is always offline in my server can u help me

[sacred grove]

I sent the bot
@dreamy abyss

[sacred grove]

Click "F5"

[small forum]

nothing is working

[sacred grove]

Is that what you see?
@small forum

[small forum]

no

[sacred grove]

take a picture of what you see

[small forum]

The top.gg bot is offline in my server only

[sacred grove]

... @small forum

[small forum]

@sacred grove

what can I do

[sacred grove]

kick the bot and wait two minutes and then add it back

[small forum]

done more then 10 times

who is the bot developer

of top.gg

bot

[gloomy shell]

I am investigating the bot being offline in certain servers

please be patient while I do so :)

[small forum]

ok thanks

[median stream]

Any moderators here?

@sturdy swan attempted spamming my DM with long advertises from his/her server. which really disturbed me.

[dreamy abyss]

That person has been banned already 😊

Feel free to block them

[median stream]

@supple mica did that. Thank you

[cunning meadow]

Can someone please answer that?

[supple mica]

Depends how you sort your results, it can vary.

There also may be a slight issue with result sorting.

[gloomy shell]

There is a bug with sorting by top/ votes right now that we are aware of i dont have an eta on when it will be fixed but we are working on it!

[tawny phoenix]

Is it normal to leave some feedback on my own bot?

[scarlet kernel]

web down

[cobalt sleet]

Yep

[scarlet kernel]

why

[cobalt sleet]

Not sure. I've notified the devs. Thanks for reporting!

[scarlet kernel]

[cobalt sleet]

Looks like it's back

[obtuse whale]

Fix dashboard display for administrators when™️

[craggy sedge]

Has there been any action on this ticket today?

[dreamy abyss]

Hey, it will probably not be fixed today. I was told it was going to be a priority. However I cant give an ETA D:

[craggy sedge]

Thank you

[terse sail]

Where to report users in this discord server?

[cerulean ember]

Report for what? If it's about scam just provide ss and user id here

[terse sail]

988768786150744114

[cerulean ember]

-b 988768786150744114 carding scam

[wild stone]

Cloud.✧#6214 was successfully banned.

[terse sail]

Thanka

Thanks

[median stream]

again one of them...

[midnight shadow]

I'm trying to click the next step option in top.gg server application and its not working

im on step 2 currently

and i've filled everything else out

[median stream]

fully scroll down and try again

[midnight shadow]

still didnt work

no errors abt not doing required fields are showing

[median stream]

change your browser. chrome recommended

[midnight shadow]

im on chrome

[median stream]

Firefox

Update your chrome

[median stream]

Hmmmm

@little jay What is it?

[little jay]

what?

ahh it is probably bug on the top.gg

[median stream]

Help?

Mhm

[little jay]

you can either try to refresh the browser or ... if it is top.gg bug, u can only wait for devs to fix problem

[little jay]

ahh...it is just EMOJI lol

[median stream]

Help is help

Xd

[little jay]

xd

[midnight shadow]

i refreshed 😔

[median stream]

Try again later

[little jay]

are you sure that you complted all steps?

[frozen crow]

manacidos

[midnight shadow]

yes

i can send the ss

[little jay]

aight

[little jay]

and is button like disabled or just not clickable?

[midnight shadow]

i can click on it but it doesn't do anythin

[little jay]

does loading in tab appear?

[midnight shadow]

no

[little jay]

like in these tabs

[midnight shadow]

no

the butotn just darkens when i hover and the clickable sign appears on my cursor

when i click nothign happens

[little jay]

huh...happened few times on diferent sites

lemme try

huh, works for me, sooo try to:

Delete browser cache

Restart Pc or Router...may help

idk

[sturdy swan]

how do i update the role rewards list?

for servers

<@&817055174613794826> is the bot down? role rewards won't update properly even with the role above and manage roles turned on

[gloomy shell]

There is a known bug with role rewards , we are working on a fix for this asap

[sturdy swan]

ah i see

thnx

[supple mica]

Hey there! Can I have their user ID please?

[fervent harbor]

Sending

[supple mica]

Can you send me their user ID please, right click and hit "copy id"

[fervent harbor]

conker19to212965#9502

[acoustic hearth]

Good evening! I'm here to report a phishing scam sent via DM's from a fellow top.gg server member. I will be reporting the member to Discord as well, and then blocking/reporting DM as spam as soon as all parties have the information they need. Is there anything further that you need me to provide in this report?

Their discord information:
copy ID: 990518173197545532
handle: lilstar#7728

[supple mica]

Just got their ID, thank you.

[fervent harbor]

Oh you getting the same thing

[supple mica]

thank you

[fervent harbor]

Out of interest how many of these do you get a day?

[supple mica]

Both banned thank you

[supple mica]

As we're a large server with upwards of 180k users, we become subject to a lot of these.

[hollow aspen]

Are approvals for servers also 1 week?

[supple mica]

Servers don't need to queue for approval 🙂

[hollow aspen]

Oh?

[supple mica]

Affirmative

[hollow aspen]

Nevermind for some reason it suddenly worked

I thought my server had to be manually checked

Anyways thank you lmao

[supple mica]

No worries

[cobalt sleet]

-apps @quiet skiff

[wild stone]

@quiet skiff

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[obsidian musk]

I've received the same thing through DMs.

@supple mica, may I ask your help? ^

[supple mica]

Do you have their user ID and a screenshot?

Yes of course

[obsidian musk]

Oh, I didn't notice you're typing.

Rip.

Yes, one moment.

990167861064527883

[supple mica]

Thank you

[obsidian musk]

There's this too. ^

[supple mica]

perfect thank you

[quiet skiff]

Thanks

[median stream]

Too many scammers

[cobalt sun]

Hello, my server was locked by Dylan on the Top.gg site for "Server operates in a manner that violates Top.gg's or Discord's Terms of Service." I would like to ask if this can be elaborated upon? I have taken great care to keep my server in line and have had no similar issues anywhere else.

I would like to know if there is any way I can rectify this.

I reviewed both and was unable to find anything that my server had violated, as it was not made clear what had been done wrong.

[gloomy shell]

Please reach out to Dylan @cobalt sun you can dm them

[cobalt sun]

Thank you

Is that the same #DeclineDylan?

[gloomy shell]

Yep!

[solemn hull]

hello, I am going to apply for a bot, but what should I write in the bot NSFW description section?

[long ferry]

You cannot mention nsfw in the description, your bot will be declined

[alpine garnet]

Hey i'd like to request access to this bot on top.gg as a bot owner - 633336606375411723
Unfortunately the person who initially uploaded the bot on top.gg is no longer active on discord ( no longer uses discord ) so it's most likely impossible for me to ask them to transfer ownership to me
Here are all the proofs stating that i'm legitimately one of the owners/devs of the bot
here's the top.gg link for this bot - https://top.gg/bot/633336606375411723
well the reason why i'm asking for this is bc the bot works completely different from what's shown in the top.gg description + i need the api keys to work with voting

[cerulean ember]

hey we don't do ownership transfer for existing bot on sir. though if you can prove that you are the owner/dev of bot then you can dm me with the proofs i can delete your bot, and than you need to re submit bot with your account.

[mellow tiger]

don't mention nsfw in description

[cold gazelle]

I changed the bot logo and name, and I don't see any changes on top.gg.

[dreamy abyss]

-refreshdata

[wild stone]

@cold gazelle

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[cold gazelle]

this can only be done on the computer or on the phone too?

[long ferry]

on mobile, you should be able to find it under the info tab

[sturdy swan]

Can a member of staff please delete my Top.gg account? I have deleted every team and project but for some reason, cannot delete my account.

[dreamy abyss]

Hey, to request account deletion, you would need to contact the support team by opening a ticket

[wild stone]

Need more advanced support?
Open a support ticket

[sturdy swan]

Alright, thank you.

[balmy herald]

I applied to become a contributor and a bot reviewer many days earlier

[long ferry]

if it had been several months from when you've applied and we've already taken in new bot reviewers, you may have not made it through. You can try to reapply again once the apps refresh

[obsidian locust]

Reset token is not working and api same, i can't post stats

[sturdy swan]

Reload page after resetting the token

[sturdy swan]

The bot has been down since yesterday?

I see it’s online here but not in my server.

[cerulean ember]

reinvite bot

[sturdy swan]

Where can I get a bot invite link?

[candid mica]

https://top.gg/servers/invite

^

[sturdy swan]

Thanks. The bot is still offline though.

[balmy herald]

What are the requirements

[alpine garnet]

i did send all the screenshots proving that it's my bot also this.

[cerulean ember]

hey pls dm me for further

[alpine garnet]

done.

[long ferry]

There's no direct requirements we'd disclose, apart from the one that should be obvious

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

How can i delete my servers and bots from top.gg i cant do it.

Any support ?

@sturdy swan

Ahh I'm brusting

[dreamy abyss]

On the right side of the bot / server overview, there is a delete button you can click.
On mobile, the delete button is under the info tab

Looking at logs tho, you dont seem to have any bots/servers submitted on this account

[balmy herald]

Is the apps open now?

[long ferry]

they're always open, they occasionally get refreshed to allow re-applying

[balmy herald]

Ok

How many days it takes to get result of the apps?

[long ferry]

there's no eta for a response on applications, though can again tell you that you wouldn't have made it if the apps were refreshed and you werent contacted by a cm

[balmy herald]

Ok

[zinc isle]

Hi I am a owner of a bot

recently I have renamed the bot

and I cannot find a button to rename my bot in top.gg

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[zinc isle]

ty

[zinc isle]

I did it still I am not able to rename

[cerulean ember]

Please wait for some time as mentioned in above message

[zinc isle]

and when I was adding my bot to top.gg I added the image but still it hasn't showed up yet

[cerulean ember]

After using refresh data button you need to wait 1-2h it'll be fixed.

[zinc isle]

Oh ty

[long ferry]

or press edit and save cc @zinc isle

[zinc isle]

cc?

[long ferry]

read the message above

[zinc isle]

ok

[long ferry]

you did not edit it after using refresh data

[zinc isle]

I first like refresh data then i clicked on edit

[long ferry]

then press save after going to edit

[zinc isle]

ok

Ty it updated

[wooden owl]

Hi, just using your awesome bot, I want it to assign a rank upon vote but no roles are showing on the website for the settings

[zinc isle]

First, Thank you for using my bot. But I quite didn't understand what that means

So, can u make it a bit more clear?

[sturdy swan]

can u elaborate on that?

[wooden owl]

I'm using it in regards to minecraft server votes

[dreamy abyss]

Hi, thats a known issue at the moment. It has been marked as a high priority issue, so hopefully should be fixed soon

[sturdy swan]

@dreamy abyss can i dm u an issue?

[dreamy abyss]

Sure

[sturdy swan]

thanks

[obsidian locust]

When will api get fixed?

And reset token button?

[dreamy abyss]

What is wrong with the API?

[wooden owl]

Oh I see, at least I'm in the right place xD so hopefully when you guys work to a fix, it will show my discord roles and give them the selected role upon vote?

[dreamy abyss]

Thats correct! 😄

[sturdy swan]

dmed you

[obsidian locust]

I've sent 10 requests to update server count, all status 200 and didn't updated anything

[wooden owl]

thats lit, I hope you guys can crack the code. thank you so much for the quick replies fr!

[dreamy abyss]

It may take a little while before it updates. How long ago did you submit the stats?

[wooden owl]

However I am slightly confused how another server with top.gg has the auto assign function, did it recently bug out so newer users cant assign?

[dreamy abyss]

That should work. Just tested and it refreshed my token
Please note that the first part of the API token does not change, only the last part

The trick could be to:

1. Sign in
2. Go to the bots webhook settings
3. Click the regen token link
4. Sign out
5. Clear cache
6. Sign in and the new token should be there

[zinc isle]

is this in top.gg?

[wooden owl]

the server is listed on top.gg, if thats what you mean

[zinc isle]

no is this pic from top.gg?

[wooden owl]

oh yah

[dreamy abyss]

I am a little bit confused. What feature are you referring to when it comes to "auto assign"?

[wooden owl]

Role Rewards

[dreamy abyss]

Ah yes, as I mentioned to the user above, it is currently a bit broken. The top.gg bot is not in sync with the site
After a chat with the Top.gg team, they have made it a priority issue to fix. So hopefully should be resolved soon 🙂

[wooden owl]

okok sorry to re-ask that, I'll keep a close eye on it, thanks again

[iron sable]

is the top.gg SEO fixed yet

[dreamy abyss]

Nono you are all good 😄
Ill try to make sure they update #954488568967995472 when its fixed

[wooden owl]

oh that;s lit, makes it easy, I didnt spot it so awesome!

[dreamy abyss]

What issue are you referring to?

[iron sable]

servers with 0 votes above servers with more than 20 votes

[zinc isle]

@wooden owl

[dreamy abyss]

That is something the engineers are aware of, however it has not been fixed.
Feel free to monitor #954488568967995472 🙂

[zinc isle]

but we didn't add our bot server in top.gg

u will get a automatic role

[dreamy abyss]

@zinc isle please dont advertise joining your server here

[zinc isle]

i wasn't

i was clearifying his doubt

[wooden owl]

I believe @dreamy abyss understands and has settled my issue with the bot

[vale minnow]

Can I show votes number ?

[cobalt sleet]

#development

[dry finch]

There is someone who is promoting an illegal business via this server, the person is @neon wadi

[cobalt sleet]

Screenshot please?

[zinc isle]

hmmmm.....which language is this?

[dry finch]

https://imgur.com/eL5Um2b

https://imgur.com/EdyxClN

https://imgur.com/eeXYlEk

https://imgur.com/AACiNf1

@cobalt sleet

[cobalt sleet]

Thanks

[dry finch]

np

perhaps u could even do an announcement or something like that

[cobalt sleet]

We get this all the time. I'm going through the logs and banning now. Looks like a raid.

[sturdy swan]

HI!
I am searching for a bot which let my server-users enter the location manually or automatic into a map and in result shows all user-locations on a worldmap.

does anyone has an idea which bot can do this job?

i´ve found this one here: https://discordmapper.com/
but it is out of order.

[wild stone]

@sturdy swan

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sturdy swan]

i did. but couldnt find somehting

If you still haven't found a bot that suits your needs, then try searching on Google for it.

did as well 😉

Then we can't help

ok

[sturdy swan]

#topgg-api / #development

[iron sable]

when is the vote reset

[cerulean ember]

00:00am UTC 1st day of every month

[iron sable]

is there any rewards for 40 votes

there should be because those votes went into no use since the website was broken 😟

[cerulean ember]

Not every part of site is broken, votes are working fine. Also from votes you can only get auction credits which you get after 100votes.

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[cerulean ember]

For more info^^

[iron sable]

but i dont have 100 votes

[iron sable]

so there is no rewards for 40 votes

[cerulean ember]

Yep there are no reward for 40votes

[iron sable]

-auction

-auctions

how do i add server to a new auction

[cerulean ember]

checkout #auctions-faq and links there for more info

[unkempt creek]

Hi, I have this message on the page of my bot While the bot was validated more than a week ago.
Does anyone have an idea of the reason ?

Thanks in advance

[stoic socket]

That stays there regardless of length of bot being approved

My bot was approved last august and its there

[unkempt creek]

Oh okay, thank you for your answer 😉

[sturdy swan]

hola,disculpen le toque al botón de refresh data y no actualiza el nombre D:, que hago?

[cerulean ember]

Oye, después de usar el botón de actualización de datos, espera de 1 a 2 horas, lleva tiempo actualizar el nombre y la imagen de perfil del bot.

[sturdy swan]

muchas gracias :3

[dreamy abyss]

I am sorry, but I dont speak Spanish 🙈
To get the data to refresh, you need to first click the refresh data button as you did, but right after you need to make an empty edit and save
From my logs i dont see that you have made any edits 🙂

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[cerulean ember]

[sturdy swan]

okis😊

[vivid surge]

Is it that u get the verified bot role from discord when u get verified in top.gg, or is it a whole different thing

[cerulean ember]

-notdiscord @vivid surge

[wild stone]

@vivid surge

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[cerulean ember]

Discord verification and top.gg verification both are different things

[gentle flame]

Hi, my money are gone for no reason.

I redeemed 15$ from the 100 votes and paid 7$ yesterday at the auctions. Now i have 0$ and i don't know why

[gloomy shell]

answered in #auctions-support , please only ask in one channel next time

[cobalt sleet]

-apps @modest shuttle

[wild stone]

@modest shuttle

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[long ferry]

-apps 523266430708219910

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[long ferry]

next time, ask only one staff member, not everyone

[modest shuttle]

Ty , but i have a question

[long ferry]

sure whats your question

[sturdy swan]

what does that mean?

[long ferry]

seems like you're going trhough the crowdin one, unless you're applying as a translator

which form have you clicked?

[modest shuttle]

I sent a request to become a bot reviewer five months ago or more, and I haven't received a response yet.

[long ferry]

there's no eta for a response on applications, though can again tell you that you wouldn't have made it if the apps were refreshed and you werent contacted by a cm

[modest shuttle]

And i am changed my username and discriminator recently

[sturdy swan]

https://forms.gle/xiAKd88yPsb8TUgE8

[long ferry]

yes thats our proofreader applications for the top.gg translations, crowdin is the platform we#re using

[cobalt sleet]

If it was 5 months ago your application was likely rejected.

[long ferry]

if you have provided your userid, that shouldn't be an issue, though if you're saying you applied long ago, you were likely declined

[modest shuttle]

More than five months already.

[cobalt sleet]

Yep it was likely rejected then if you didn't hear from us.

[modest shuttle]

I think so , Can I apply again ?

[long ferry]

if applications were refreshed since then, sure

[modest shuttle]

Or is there another way to applying

[long ferry]

thats the only way of applying

[modest shuttle]

So can i apply again , or it once

Sorry for ping be reply

[long ferry]

everytime the apps refresh

[modest shuttle]

Ok special Thanks ✨

[shrewd valley]

Hi! I have a private bot and i wanted to make a way to track votes of a server on top.gg with the api , for get the token of the bot i need to have the private bot on the top.gg approved ? Thanks!

[long ferry]

Top.gg/servers does not have an API, you can use webhooks on servers as that won't require submitting your bot

https://docs.top.gg

[shrewd valley]

oh , idid read this so i though i needed to register the bot on top.gg to then get the authentication token thanks!

[median stream]

@cobalt sleet Hello. I want to know sth to be sure about it

If I put a YouTube link player to my bot, Will I get warned by discord or top.gg? I know I asked this before but I wanna make sure that nothing is going wrong with my bot

pls mention me. thanks

[cobalt sleet]

We don't decline for using YouTube for your music bot. Discord probably won't verify it though.

We're not Discord though so you'd have to ask in the ddevs server

[median stream]

Okay thanks

[maiden crane]

Insanely frustrating process trying to verify my email. your link just doesn't work.

in email:

[supple mica]

Seems to work fine for me. Please make sure you're logged in with the correct Discord account, people sometimes have their alts logged in etc.

[maiden crane]

(Confirms email; opens in Default Browser [in which I opened my Email])

No, it only is "verified" in the browser in which I verified the email

When I try to go there from Chrome (not the browser in which I verified) - it does not work. Still says to Verify Email.

I've refreshed Chrome since Verifying Email in Safari, won't work.

Maybe I'm an idiot, but I am pretty sure it just isn't working

this is what I see on Chrome still, after refreshing, after Verifying via Safari

Safari, where I verified email:

And I have confirmed that both browsers/instances open of top.gg are logged into the same Discord Account

Oh well - maybe just a weird error!

[sturdy swan]

@cobalt sleet Is this possible to send stats of my bot via webhook from top gg ?

like how many clicks and invites my bot got daily

[tall quarry]

My bot Siyuu(https://top.gg/bot/985933417193570355) was recently accepted and got live in top.gg. I have changed the profile pic of my bot, but still it isn't changed in the top.gg's page. What should I do?

[wild stone]

@tall quarry

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[balmy herald]

I want to add someone to my top.gg bot's control team, means they can do necessary changes in the page. Can I?

[wild stone]

@balmy herald

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[balmy herald]

Can I transfer my bot to a team?

[sturdy swan]

In the article

How to Transfer Ownership of a Discord Bot to a Team

Need help with anything?

Because this is the support channel, #general would be for general conversations

[candid blaze]

I'm really sorry, I confused the channels

It will not be repeated

[median stream]

What is bot's vote page? Is it sth that can be in our bot?

[long ferry]

It is not something you can implement in your bot

[median stream]

@long ferry What can I do with it??

[long ferry]

Your users can vote for your bot, allowing you to possibly rise in the search and/or receive voting credits to use in auctions

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1656442800:F> (<t:1656442800:R>) to <t:1656961200:F> (<t:1656961200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1656442800:F> (<t:1656442800:R>)

Next Auctions Ending: <t:1656961200:F> (<t:1656961200:R>)

Jun 29, 2022, 8:24 AM

[median stream]

Thanks

[low bobcat]

-help

[sturdy swan]

@sturdy swan

[covert field]

i need moral support

this is past 30 days

[zinc oracle]

👀

Uploading clips?

[long ferry]

also #moral-support

not #support

[median stream]

What da

How much do you pay for internet?

[covert field]

no just gaming lmao

uses like 5gb/hour

[covert field]

$80 a month

[zinc oracle]

#general

[covert field]

OH

i stg this was general

[solemn hull]

hello everyone

I will apply for a discord bot

but my bot is nsfw

I have prepared a text for this that I will write in the description section, can I share it with you?

@dreamy abyss

[narrow hound]

i'd like to top up my bid account with crypto

also, is it possible to get my bot listed faster, if i pay a service fee?

[neon pine]

hi i want add a bot but i dont find top gg sites

[sturdy swan]

The description must not contain any words related to NSFW content

If it contains one, it will get declined

[sturdy swan]

#auctions-support would fit better

[sturdy swan]

https://top.gg
You just wrote it :D

[solemn hull]

then what do you expect me to write

.d

[sturdy swan]

Something that doesn't contain NSFW

[solemn hull]

How can I explain what the function of my bot is then :D

[sturdy swan]

You don't

Or you add other functions to your bot

The long & short description, avatar, name, etc. must not contain any NSFW content - that applies for every bot.

[cosmic flower]

@dreamy abyss the voter roles are now working

[devout root]

How do i make These things?

[shell inlet]

those are modals, unrelated to top.gg. read channel description

[gloomy shell]

(wrong thing)

you can ask in #development @devout root

[devout root]

Ty

[near island]

How can I have the server count enabled on my bot Top.gg page?

[shell inlet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[near island]

I only have this?

[shell inlet]

head to #topgg-api if you need more help regarding it

[torn saffron]

Hello

there is a problem my bot appears at the bottom in all the tags that are assigned to it, please fix it

[sterile lily]

Refresh it

[torn saffron]

it changes nothing

[gloomy shell]

as i stated in the #auctions-support channel - we currently have a bug with search results not appearing in order, its a known issue we are trying to fix

[torn saffron]

but I think it's a database problem because my bot was deleted from top.gg because a moderator made a mistake and now it's not indexed since a week

[gloomy shell]

Theres not much we can do then except wait for it to be indexed.

[median stream]

What is your host? thanks

[torn saffron]

https://shiftek.fr/hosting/-flavibot

[stoic socket]

@torn saffron @median stream #general for non Top.gg related questions

[median stream]

Okay okay won't be repeated

[torn saffron]

One thing you could do is put back my total number of votes

[gloomy shell]

We do not do that

[cobalt sleet]

That's a third-party website. Top.gg doesn't count total votes anywhere on the API.

You'd have to contact @lone anvil

[torn saffron]

https://docs.top.gg/api/bot/

yet here in the results there is a total number

[compact mist]

My bot has an obvious point of entry (command !help which is also a slash command) and the reviewer has not responded to my appeal...

[gloomy shell]

If they haven't responded in a bit, feel free to message them again and be like "hey, just checking in on this"

[compact mist]

It's been 2 weeks and their Discord user is in "do not disturb" mode so I can't reach them.

[supple mica]

Your message is still getting through, they just weren't pinged about it

[sturdy swan]

My discord bot have +90 votes, but it has not been invited by anyone

[steel mulch]

Does anyone know how to fix this i havent been able to authorize since last year april

[cobalt sun]

My message got ignored

[supple mica]

What are you doing to get this? Logging in?

[steel mulch]

Mhm

It authorizes me but it doesnt log me in

So i cant vote or anything

[supple mica]

And you're logging in with the account you're messaging with, right now?

Which browser are you using? If it's OperaGX, please try use another browser as there's a known issue with that.

[steel mulch]

Imma try it

[steel mulch]

And yes.

@supple mica worked

Thx

[supple mica]

Sounds great 😄 I'm glad

Let me know if you run into anything else

[craggy sedge]

Has this been fixed yet? 🙂

[dreamy abyss]

Hey. I am not sure. Been extremely busy the last two days. Someone earlier today mentioned they got their reward list updated.
Try kicking the bot, wait 30min, invite it back again and see if it is on the site

[craggy sedge]

Ok

[craggy sedge]

how do i reinvite the bot, i don't see it on the website

[dreamy abyss]

http://top.gg/servers/invite

Make sure to move the Top.gg role above the reward role 😊

[craggy sedge]

You know there is another top.gg bot on your website that might be a scam? it says its on 0 servers when i do a search

i think i invited it by accident, its been kicked

[craggy sedge]

so i assigned the role, it appeared now. Everything is all set. Not I just don't see the server at the top of the search list due to my 37 votes yet

[dreamy abyss]

That’s great!
Xiuh mentioned the other issue earlier today #support message
So it’s something that’s being looked into

[craggy sedge]

Okay thanks, I'll follow-up tomorrow hopefully its resolved by then 🙂 Thank you!

[hollow grove]

can i ask for some help on poll master here?

[stoic socket]

You'll need to ask in the Poll Master support server

[hollow grove]

trying to find it

[stoic socket]

https://discord.com/invite/Vgk8Nve

[hollow grove]

you rock thank you

[dim hinge]

My bot: https://top.gg/bot/948242943595147325
I have yet another received yet another review from the Butter bot owner's friends. The name even is similar to the last one (https://top.gg/user/759080239761457182) 759080239761457182
The person wrote a review as if they actually have used the bot, but they did not. In order to view to get the info about a tiktok you need to send a tiktok first (which I save to a database) then click the button that they are talking about. For a bit more context I replied to my report for similar report. <#support message>
I am asking for this review to be removed because it is breaking the review guidelines, specifically:

artificially manipulating reviews through the vote or rating system

imma ping you since you got it last time 🙂

[supple mica]

Hey Puff, give me a moment to check this.

[dim hinge]

Oh and no, they are not in the Opted out list.

[supple mica]

Unfortunately I can't remove this review for violating our ToS as I can't confirm if they have or have not used your bot for certain. As the review does talk about a specific feature in your bot, it follows our guidelines.

[dim hinge]

http://share.boredman.net/BJHRZFqz.mp4 here is a video showing how the feature is used. You must send a tiktok first.

and then the video is added to the db

http://share.boredman.net/gBNwTFUT.mp4

Would this help make you reconsider?

[cobalt sleet]

Looks like a legitimate review

[dim hinge]

I hate people, not you guys. But people who just fucking go to competitor bots and leave a shitty review even though they may have had the bot in their server for 10 seconds. BUT THEY DIDNT EVEN cause they have never converted any fucking video. I'm upset that you cannot help, but I understand from your perspective. Have a nice day

[median stream]

Hello. Autorole for top.gg bot doesn't work . Why?

[supple mica]

The review states "i dislike that you need to vote for info on a specific tikok" - This is a feature in your bot, and this is their opinion/experience with said feature. Along with "but it does what it advertises" - Hence saying your bot is working as intended to.

What you should do in these situations is reach out to the user and see if you can make amends or get further information on why they feel that way. Unfortunately as it stands, the review follows guidelines.

[supple mica]

Hi there! May I ask what feature you're referring to? Voting?

[median stream]

@supple mica Autorole

for servers

Someone joins to my server doesn't get the Member role

[supple mica]

That's not a feature of the @small lantern bot I'm afraid!

The bot doesn't have any functioning features or commands, other than ping

[median stream]

@supple mica that was on edit page of the server. btw, how can I reply to a comment. I cannot XD

[supple mica]

Currently replying to reviews is disabled whilst our engineering team fixes the backend!

Apologies

[median stream]

Okay Fine

@supple mica Thanks for your help. Specially for your warn which stressed me out XD

[supple mica]

Don't worry, wasn't a warning but a reminder 👀 You're doing great

[median stream]

Thanks

[keen onyx]

well, time to adding usage logs to the button now lol @dim hinge

[dim hinge]

ig I can

[long ferry]

Am sure we wont moderate supposedly wrong usage and/or no usage at all on reviews, as there's always the risk that it could've either been faked etc. You'll have to accept and possibly improve from these reviews to perhaps make the documentation easier for people to understand?

[dim hinge]

I just don't know how I could change their mind. They said the bot does what advertised, but dont like that a button is vote walled. I don't see what I can do

[supple mica]

As Aurel said, unfortunately those people will be around. Almost every TrustPilot, Google Reviews, Welp etc. will have negative reviews for a stellar company.

I deal with it myself

[dim hinge]

ig we will see how this goes

[supple mica]

good luck

[dim hinge]

I can't change their mind, they "dont use the bot anymore" and use their friends lol. 🙃 ¯_(ツ)_/¯

[long ferry]

yup, still not a removable review then, you can try to use their review to improve your current bots features, perhaps implementing a trial feature that allows users to not be required to vote for 10 minutes?

thats what reviews are for, improvement for the creator, feedback for other users about to use your bot

[frozen imp]

im voting for my bot but for some reason the vote button keeps getting enabled after i vote

[keen onyx]

make sure any ad blockers are off. that has fixed similar issue for me

[frozen imp]

so i load my vote page then vote
then i reload it says i voted
like 5 sec after reload it says i can vote

[misty oxide]

how do i reply to a review about my bot?

[sturdy swan]

hi, why doesn't my bot avatar appear?

[zinc oracle]

-refeshdata -d

I can type

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

I did that but it still doesn't show up

[cunning zenith]

960419670169645096 (doing scam dm advertising)

prolly mass dm in this server

[shell inlet]

-ui 960419670169645096

[wild stone]

» Username

tak930b#1901

​

​

» ID

960419670169645096

» Nickname

None

​

​

» Highest Role

@everyone

» Badges

​None

» Joined Server

<t:1656553000:F> <t:1656553000:R>

» Creation Date

<t:1649052293:F> <t:1649052293:R>

Fellintron#0001 · Jun 30, 2022, 2:10 AM

[shell inlet]

@cobalt sleet

not yet bonked

[winter walrus]

-b 960419670169645096 Carding scam

[wild stone]

tak930b#1901 was successfully banned.

[craggy sedge]

Any Update on when the search function will be fixed yet for my server?

[shell inlet]

there's currently a bug with search indexing, no ETA

[craggy sedge]

My Server:

Not at the top

Come on man

[shell inlet]

read what xiuh said here

[cobalt sleet]

-apps @red hinge

[wild stone]

@red hinge

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[knotty parcel]

It doesn't seem like votes for bots are going through.

I attempted to vote one time and it said I already voted within the past twelve hours, but it was a few minutes (approx. four minutes) after the twelve hour mark.

[floral pagoda]

Works fine for me. Try to clear your cache or open the site in Incognito mode to see if it’s a caching error

[knotty parcel]

Still doesn't seem to be working. Maybe I will wait it out and vote in the next twelve hours. Thank you for the help, though!

[dusk osprey]

I cant vote because i need to log in and then i want to log in this happens

[long ferry]

That issue is related to discord, you'd need to reach out to them

Perhaps try a different browser

[median stream]

Switch to Chrome

[graceful dock]

Hi I have listed my DAO on top.gg for a few days. But I still could not search for my DAO on the directories. What should I do next?

[dusk osprey]

Still dont work

[median stream]

Go with desktop

[solemn hull]

Hello, I applied 20 minutes ago. Some commands of my bot are not working because there is a top.gg vote requirement, but my bot is not added to top.gg yet. Do you mind if I didn't write this in the note section during the application?

@cobalt sleet

I hope it is not rejected

😩

[cobalt sleet]

Edit your bot page and add a note for the reviewer

You'll need to whitelist either the reviewer's ID or the verification center ID.

[solemn hull]

Note place is not visible in edit section

[solemn hull]

how is he doing

[cobalt sleet]

It should be?

[cobalt sleet]

In your code / database

[solemn hull]

I found

[solemn hull]

Do I need to add it in the code?

[cobalt sleet]

Yes

[undone quest]

Why my bot doesn't shows ("top discord servers using this bot:")

[dreamy abyss]

It may come after some time. It is automatically populated by servers with the Top.gg + your bot bot added and the server is listed on Top.gg
So it may just not had time to index your server yet, or it does not have enough data

[patent anvil]

@supple mica

[supple mica]

Yo, how can I help?

[patent anvil]

You Denied My Froggy Bot

[supple mica]

It would appear so, if you wish to dispute shoot me a dm!

[patent anvil]

When You Were Testing My Bot At That Time I Was UPDATING MY BOT CODES]

;/

[supple mica]

[patent anvil]

THATS Why You FACED tHAT PROBLEM

no handler found

so now you made me submit my bot again

😢

[supple mica]

The queue won't be long Should be up to a week or more

[patent anvil]

I Don't Need Any Excuse Please I Am Going To Tell Your Head As Directly Jumped On Decision Of Unapproved😢

😢 You Made Me Cry

[supple mica]

You should resubmit your bot to the site, then we can review it fully and properly. Make sure you don't do big changes to your bot.

[patent anvil]

Then Again I Have To Wait 2-3 Weeks

[valid root]

is there no place to put your github url?

[supple mica]

Doesn't look like it 👀 Feel free to provide the suggestion here; https://feedback.top.gg/

[formal epoch]

My bot's profile picture is not visible and I can't reply to the comments from the bot, can you help?

[valid root]

seems like a super silly thing to not include

[wild stone]

@formal epoch

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[valid root]

oh there is a thing for it unless its legacy and just doesnt do anything (on an older bot thats already added)

I dont see it listed anywhere on the page

[formal epoch]

So how do I respond to comments made on my bot?

[shell inlet]

currently you cannot

[supple mica]

If you need to report a review, please contact a Moderator

[patent anvil]

I Have Submitted The Bot Again

[supple mica]

Sounds good

[patent anvil]

[undone quest]

Ummm

[dusk osprey]

Im mobile

[fallen ginkgo]

I'M UNABLE TO ACCESS WEBHOOK IN top gg

<@&817055174613794826>

[shell inlet]

wym by you cant access?

[fallen ginkgo]

I'M UNABLE TO SEE ANY OPTION RELATED TO WEBHOOK IN MY EDIT PAGE

[chrome mountain]

Pls Support Team

[shell inlet]

which page is giving that error?

site is working fine for me

[chrome mountain]

https://top.gg/bot/990375522271903744?s=045327e0b67e0

[fallen ginkgo]

Can you help me please ?

[shell inlet]

your bot is still in the queue, you can't access it until it gets submitted

[shell inlet]

please wait patiently until it gets approved/declined

[chrome mountain]

okay

[shell inlet]

if you provide info regarding your issue i surely can

[fallen ginkgo]

@shell inlet

in edit option

[shell inlet]

https://top.gg/bot/<your bot's id>/webhooks

[fallen ginkgo]

i'm using vote tracker

so i suppose to add vote tracker id ?

[shell inlet]

please follow the steps the bot provides you, we don't provide support for vote tracker bots

[fallen ginkgo]

i know

but

[shell inlet]

go to the bots' respective servers' for support

[fallen ginkgo]

on the edit page

i'm unable to find

any option to add web hook

[zinc oracle]

server id?

[fallen ginkgo]

874324586005680211

[zinc oracle]

try visiting https://top.gg/servers/874324586005680211/webhooks

[zinc oracle]

are you the owner of the server?

[fallen ginkgo]

ohh so i suppose to access through my owner id

[fallen ginkgo]

i gave owner role to this id still i'm unable do it

[zinc oracle]

Not the owner role, actual ownership

https://i.imgur.com/NDSzEJu.png

[fallen ginkgo]

thankyou so much

done

[inner jolt]

Hey, i'm having trouble adding my server to the site

It doesn't appear in my projects when my account has ownership in the server

[supple mica]

Log out and log in again usually works!

[inner jolt]

Tried that already 🥲

[supple mica]

What browser are you using?

[inner jolt]

chrome

[supple mica]

You've tried clearing your cache?

[inner jolt]

Yee

Tried it on safari too

same thing

I was having issues with my server appearing in search results so I tried removing and readding it

And now I can't readd it 😭

[supple mica]

You're definitely owner of the server, right?

[inner jolt]

yeah

[soft copper]

how long should i wait

@zinc oracle

[long ferry]

That may take a few hours up to a full day. Consider doing less actions on the site to avoid that happening again.

[soft copper]

Tysm

[umbral ibex]

Is there anyway for me to transfer ownership of my top.gg bot to another account through the website?

[heavy spoke]

@supple mica can you turn on your dms so i can tell you something about the bot you declined

[supple mica]

My dms are always open Feel free to shoot me a dm

[heavy spoke]

its saying your dms are closed

i just send you a message

[supple mica]

I've sent you one, try to reply!

[little juniper]

Whats that mean

Your bot page is live

[steel sinew]

It means that the bot page is now publicly visible on the top.gg website

[little juniper]

I know this but telling me to allow something

[steel sinew]

What? No.

[little juniper]

1-3 days whats that

[steel sinew]

The time you have to allow for your bot to appear in search results

[little juniper]

Oh ok thank you

[steel sinew]

🤷‍♂️

[ionic lintel]

is logging in broken?

[supple mica]

Normally occurs if you're using Opera GX. What browser are you using?

[ionic lintel]

nvm it worked after a few tries

using chrome

[supple mica]

Ah ok, just a smol problem then

[covert field]

because nobody has invited it

theres no real reason for that other than nobody has wanted to invite it

[torn saffron]

the votes are reset in how long?

[tacit grotto]

heyy, i cant reply to my bot's reviews 🤔

[supple mica]

Known issue at the moment!

[tacit grotto]

oh alrightt, thanks

[mystic plank]

Hii Someone in Spanish?

[supple mica]

How can we help? 🙂

[mystic plank]

I’ve tried everything, the bot is all up, he has permission to admit and permission to create an invitation

[supple mica]

I'm going to delete the screenshot as it contains auth tokens. However, if you follow those steps I'm sure it'll do what you're looking for. However, it's not an issue with topgg I'm afraid.

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mystic plank]

Question, the server must be public or not.

[tranquil thunder]

Hi, im trying to add my bot and it keeps saying "your application is not public" but:

[supple mica]

Give it some time to update on Topgg.

Try again in 15+ minutes or so

[tranquil thunder]

Okey, thank you

[torn saffron]

if you like a review it is not displayed anymore

[mystic tinsel]

Hi

[thorn edge]

If i don't claim my votes credit last month, so is it gone on will be added with vote credits of this month?

[regal bluff]

I need know how many vote to my appears in top results ?

[uneven obsidian]

when my vote count will be getting reset?

[long ferry]

Once a new vote has occurred after the month overlap

[sweet briar]

Why does it say only I can view the message when I create a poll?

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[uneven obsidian]

i need to report a user how can i cause he is using our bots name with our permission

his bot id 949729465653657681

[long ferry]

What's the bots name?

[ebon knoll]

Musify, I guess

[long ferry]

Seeing how it might resemble Music and ify, if you have a trademark on it then you could reach out to discord about it

Unless there's a clear impersonation intent there, nothing we can do

[uneven obsidian]

yes

[uneven obsidian]

i tried to join his discord but the link is invalid

[ebon knoll]

how can i add the server count?

[magic sundial]

Hi guys
So this guy wrote a really negative review about my Bot and never explained what he faced. I've been trying to contact him on discord but he isn't accepting my Friend request
Also just to be safe my bot doesn't have any Commands that can mess any server. I don't know if it's fake comment made to defame my bot

[ebon knoll]

you should contact someone from top.gg staff i guess

[magic sundial]

Yea

[magic sundial]

<@&817055174613794826>

[ebon knoll]

They really should add an option to remove comments like this, I don't know.

[magic sundial]

Agreed

[cobalt sleet]

-servercount

[wild stone]

@ebon knoll

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[wary hinge]

If you would like to dispute your decline, please DM Vision.``` Its already been 9 days i received this message. Can I Dm vision now?

[ebon knoll]

I guess so, try to send it as soon as possible.

[wary hinge]

but sadly my bot now getting recoded. My old code got deleted as my Pc got restarted

If not, can i reapply it in top.gg?

[ebon knoll]

I suggest that when your bot is almost ready you publish it again so that it can be accepted

[cobalt sleet]

It's better to wait until you've finished and your bot is working. Queue time is short (less than a week) so it's best to finish it to avoid getting declined again.

[wary hinge]

ok

[wary hinge]

ok thank you. so that i can re-apply my bot right? thank you

[cobalt sleet]

Yes

[magic sundial]

Umm <@&817055174613794826> can you guys please delete that Review?

[delicate sorrel]

Most likely you'll be stuck with it. I also have a fake review from an account that was made on the day it left that review. I was told it they wouldn't delete it.

[magic sundial]

[long ferry]

Doesn't violate our guidelines seeing it, seems like that user experienced that with your bot

[magic sundial]

According to the guidelines you need to specify the problem right?
In this case he/she didn't and when i am trying to contact them they aren't even responding

[long ferry]

They aren't required to do so, nor do they need to specify what exactly they faced

[magic sundial]

Bruh fine
But do you guys have any guidelines or rules against fake reviews?

[wild stone]

@magic sundial

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[hollow walrus]

Hello

How to delete Bot

From Top.gg

[neat badge]

Hello.
This is the 3rd month that my bot has more votes than other bots but the rankings per votes are disjoint.
This directly affects my bot, and gives the notion that more votes are useless since you'll be ranked below other bots regardless.

[sturdy swan]

Which one is your bot

[neat badge]

Tofu.

[long ferry]

Search sorting might still not be functional

[neat badge]

It's been a very long time, which has resulted in lost traffic.
Yet the votes still grow higher and higher.
Is there any ETA on a fix? Would greatly appreciate this restoration of basic functionality.

[long ferry]

There's no eta

[gusty sleet]

I need help. How can i remove a Bot from a Team and add the Bot only to my Account?

[long ferry]

Once transferred to a team, it cannot be transferred back to a user, only by deleting the bot

[gusty sleet]

Okay

And i cant contact support and they do it manually or something?

[long ferry]

Possibly, though that might take longer than deleting the bot yourself, resubmitting it and getting it approved

[gusty sleet]

I could transfer it, to my team. Thank you

[long ferry]

You can transfer it between teams, yes, but not directly to your account

[gusty sleet]

How long do you have to wait for bot approve?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[gusty sleet]

Okay thank you

Do you know if Discord Bots need a Datapolicy before i publish them to you?

[long ferry]

We do not specifically require them, no. It is recommended though if you have some sort of special data processing that might be a privacy breach normally (such as a serverlist command)

You may require these for getting your bot verified by discord though

[gusty sleet]

Okay, but normally i dont need a privacy police right?

[long ferry]

Correct

[gusty sleet]

Okay thank you. Than i am not going to make a data policy for my bot 😉

[thorn edge]

If i don't claim my votes credit last month, so is it gone on will be added with vote credits of this month?

[craggy sedge]

Hello, has this issue been resolved yet with the votes not showing the highest ranked servers?

[lone dock]

I'm having a problem with top.gg where it says i've already voted but in the bot it says I still havent

[quaint pewter]

vote directly from webhook-top.gg.com came but i put auth code nd saved nd press send webh. it doesnt came

[zinc oracle]

Hey, webhook-topgg doesnt provide support here.
You can join the support server here https://discord.com/invite/tUSjPNp7R9

[sturdy swan]

how can i remove this team on My bot ?

[wild stone]

@thorn edge

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[thorn edge]

So if i have to redeem now and spend it now(until 30 days)
It won't add up next month?

[vague cipher]

How can I customize the text in my bot's description?

[sturdy swan]

someone can help me about that?

[regal bluff]

I need to know when my bot shows top results?

[cobalt sleet]

When you have the most votes for the search term you've typed

[shell inlet]

it hasn't been resolved yet

and as i said, there's no ETA

[wild stone]

@vague cipher

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[feral frost]

Is there any way to get the last time that a user voted? I checked the docs and couldn't find it but I was wondering if it was just undocumented or smthn. Ping on reply please

[long ferry]

the API does not provide such data, you'd need to store that yourself using webhooks

[heavy mural]

I don't seem to find the Vote Credits option though my servers crossed 200+ votes
Did I not enable something? I'm not sure

[thorn edge]

Crossed when?

[shell inlet]

https://top.gg/servers/<your server id>/votes

[patent anvil]

Because Of You I Am Waiting This Much I Losed My Patience, Before Unapproved My Bot When I Was Updating My Codes! You Are Nerd Who Jump On Decision Very Fast !

@gloomy shell

[wild stone]

@patent anvil

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[supple mica]

Yout bot wasn't working at the time of the test, there's nothing I can do about that unfortunately. You will need to wait until it gets to the top of the queue once again. Waiting time is up to 1 week or more.

[patent anvil]

☹️

[heavy mural]

Thank you!

If I redeem the vote credits, do I have a deadline within which they should be used up or can it accumulate over time?

[wild stone]

@heavy mural

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[icy wind]

hey top.gg team, is there a way to transfer ownership on top.gg of a bot? I was working on a short term role for a company which created the bot and want to transfer ownership to them on the marketplace

[shell inlet]

you should delete the bot from our site and re-list it with the account you want it to be associated with

[icy wind]

okay. no way to transfer ownership from my account? Only reason id rather do that is because I have a higher maximum budget for advertising and the new account wont

[supple mica]

As mentioned above, you can delete your bot entirely from the site, and once logged in on your new account you can resubmit it.

Make sure you contact a moderator to give you a hand with this

[icy wind]

okay will do. Is the maximum bid amount connected to the bot or the account?

[icy wind]

also, how do i delete the bot from the site?

[supple mica]

As the owner, you should see a delete button on the right hand menu towards the bottom.

[icy wind]

i see thanks

[turbid summit]

@unborn talon

[iron sable]

is this even possible 150 views but 0 joins or its a problem

and im guessing the review system is still broken and the search page too

[cobalt sleet]

It could be possible. Also, the analytics page shouldn't be relied on. The stats aren't accurate. You should also check your invite link is still valid. Reviews and search aren't broken. What do you mean exactly?

[iron sable]

ive complained about that and they said they r working on it

[cobalt sleet]

Working on what?

[iron sable]

reviews not sending for anyone and servers with 0 votes are above servers with more than 50 votes

[cobalt sleet]

Reviews should work. That's the first time I've heard of people not being able to post a review. As for search results, they are sorted in order of most votes at the time they were last indexed.

[iron sable]

its still not working some mod said that they r working on it and it will show in #954488568967995472 when its done

[cobalt sleet]

Mods don't work on the site. The only known issues for reviews are not being able to reply to reviews and not being able to report them.

[iron sable]

its not working just for me i asked other ppl to test but they still couldnt review

[iron sable]

what about search results

[cobalt sleet]

@iron sable

[iron sable]

im showing u proof bro its not working 😭

[supple mica]

Reviews are working fine on our end

Just tested

You might have client-side issues

[iron sable]

this is with my alt account if u still dont believe me try sending a review in my ad it wont go

[shell inlet]

it's working fine for me too just tested, refresh your site

[iron sable]

also if i search my server name it wont show (searching from an alt account)

[iron sable]

still no reviews

[shell inlet]

that's probably because your server is a private server and has less than 100 votes, the first word "the" is used by 100s of public servers

[iron sable]

its public

[shell inlet]

your server has less than 10 members and less than 10 votes

[iron sable]

i tried searching just "gen z" and tried scrolling far down but all i could see was servers with 0 votes (my server had 40 votes)

[iron sable]

it doesnt

[shell inlet]

if I'm not mistaken the screenshot you provided says that it does ^ 😀

or could you give me the server id ?

[solemn hull]

Topgg auth, where can i learn this?

[dreamy abyss]

I am also unable to get review to work for his server. What browser did you try?
i have tried Chrome and Safari

[dreamy abyss]

https://docs.top.gg/api/@reference/#authentication

[shell inlet]

just got off pc 😦, it was on brave afaik

[solemn hull]

ok i asked auth

[dreamy abyss]

I got the issue logged in our internal tracker that I created a few days ago. I think it is best if we wait for someone internal to reply maybe

[dreamy abyss]

That is auth. Auth is short for authentication
What where you thinking about?

[solemn hull]

I'm currently looking for these

[solemn hull]

you webhooked me

is it the same thing?

[dreamy abyss]

From the link I sent:

Your token can be obtained from your bot page settings under Webhooks (https://top.gg/bot/:yourbotid/webhooks replacing :yourbotid with the ID of your bot).

So generate the Top.gg API token there 🙂

[solemn hull]

https://top.gg/bot/986340659009044561/webhooks

[dreamy abyss]

Yeah, in that section there should be an API section

[solemn hull]

can you wait i will send another ss

will it be like that

@dreamy abyss

What should I write in the post_channel section?

[dreamy abyss]

You would need to ask the author of the code. We dont manage those env variables names
Feel free to ask in #development

[solemn hull]

ok can you just answer this, did i do the topgg_auth part correctly?

[dreamy abyss]

No idea. We did not code the variable name, so I dont know in what context it is used
If I where to take a guess, it could be the Authorization section in the Webhook section for incoming webhooks

[solemn hull]

Ok thanks Johand

😋

[iron sable]

is it fixed i just wanted to buy some credits but everything is broken

[long ferry]

wdym credits? Are you referring to auctions?

[iron sable]

yes

[thorn light]

how do i setup roles awards???

were is the moderation tab in the profile???

@gloomy shell
@lone anvil

[shell inlet]

add @small lantern to your server

[thorn light]

done

and then???

[shell inlet]

https://imgur.com/OznGwsR.png

[thorn light]

i don't see an option for it

[shell inlet]

https://top.gg/servers/<your server id>/edit > scroll down

[cunning meadow]

Can someone please tell me why’re servers with 5 times less votes than other servers are ranked higher? (yes they have less ratings too)

Like many servers with less votes

[shell inlet]

currently there's an issue with that which devs are working on, no ETA

[cunning meadow]

Alright, thanks

[shell inlet]

np

[thorn light]

thamks

[supple mica]

What's happening at the moment @cunning meadow is that the servers are organised by votes at the time of indexing. It's a known issue and the devs are looking to fix it

[elfin obsidian]

Sa

Türk var mı

[cunning meadow]

Oh i see, good luck with it

[elfin obsidian]

@solemn hull

Puşt

Az yardım et

Yardım dediğim

[shell inlet]

head to #general if you wanna text and have a chat with others

[elfin obsidian]

Sorum var

[shell inlet]

#general-int if other langs

[floral pagoda]

Sorunu sor

[iron sable]

why did a manager said its fixed

[supple mica]

I don't believe anyone mentioned that search organization was fixed.

[cobalt sleet]

If you're referring to me, read my message again.

[elfin obsidian]

Bi bot arıyorum bu bot top.gg botuma destek olanları sunucumda bi kanala atıcak

[floral pagoda]

Başka bir kanalda sormak en iyisidir ( #general-int )

[elfin obsidian]

Bana yardım gerek

Vote tracker botunu kullanmamda

@cyan palm edersen çok sevinirim

[shell inlet]

oy izleme botlarıyla ilgili destek sağlamıyoruz, lütfen yardım için destek sunucularını ziyaret edin

[elfin obsidian]

Atar mısın

Dm

[cyan palm]

Selam

Biz sitemizde olan botlar hakkında destek sağlamıyoruz. Aynı Fellintron'un da dediği gibi.

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[elfin obsidian]

Bu ne

[cyan palm]

Sitede nasıl bot arayabileceğini gösteriyor, ihtiyacına göre araman için yardımcı olabilir

[elfin obsidian]

Bana

Vote tracker botunun

Yardım sunucusunu

Atar mısın

[cyan palm]

Sitede mevcut olması gerekiyor

eğer yoksa elimizde olan bir şey değil

[elfin obsidian]

Kendin

Kişisel olarak atabilirsin?

[cyan palm]

Botu kullanmıyorum ve destek sunucularını da bilmiyorum

[elfin obsidian]

@cyan palm bey

Rahatsız ediyorum ama

Webhook ile yapma var mı

[cyan palm]

Herhangi bir yarımcı dökümandan mı bahsediyorsun?

[cyan palm]

Ayrıca bu sunucuda böyle tavırlara yer yok. Lütfen tüm kullanıcılara karşı saygılı ol, arkadaşın olsa bile

[elfin obsidian]

Evet

[cyan palm]

https://docs.top.gg/resources/webhooks/

[elfin obsidian]

Yabancı

Dil anlamıyorum

:((Üzgün

[cyan palm]

Google translate yardımcı olabilir

[elfin obsidian]

Bu

Webhook kurup discordan ayarlama

Şeyi mi

[cyan palm]

Webhook olayını tam olarak ne için istediğine göre yardımcı olabilirim

Oy verenleri mi görmek istiyorsun

[elfin obsidian]

Oy verenleri 1kanala atmasını istiyorum

[cyan palm]

O zaman attığım dokümantasyonda sol taraftaki library kısmından kodlama yaptığın dili seçmen gerekiyor. Daha sonra webhook kısmında sana örnekleri ile gösterecek

[elder drift]

a

[vale wyvern]

Top. gg ye yüklenen botların sunucu sayısının en az kaç olması lazım

[mental stream]

What happens if I don’t have a working mix and I’ve been accepted for bit reviewer?

@gloomy shell

[gloomy shell]

you have to talk in the interview, so if you dont have a working mic you wont be accepted

[mental stream]

Ok

[steel sinew]

just use your phone 🤷‍♂️

[last veldt]

My bot was declined but I don’t understand. It does not have promotion commands

I’m so confused

[steel sinew]

It's not promotion commands. It's citing a service such as discordbots.com or something similar in one of its commands. To be fair I don't really understand this rule and I believe it should be removed.

[gloomy shell]

not in commands

it literally says bot page

We dont allow mentioning of other sites / competitors on your page

you can mention them all you want in your commands

[last veldt]

The site I have my bot invite link is another site that is not mine it’s just another site I advertised from

[gloomy shell]

yeah and we dont allow any mentioning of other sites

so we dont allow links to other sites

use the default discord invite link

[last veldt]

Ok

[low badge]

I can't add my bot from the site

[long ferry]

What issue are you facing?

[low badge]

i can't click

[steel sinew]

oops. didn't know 🤷‍♂️

[long ferry]

Have you filled out the required fields? Make sure that all fields not marked as optional is filled out

[low badge]

what is missing?

After turning off the ad-blocker, the problem was solved, thanks for your support.

[long ferry]

Then your adblocker was likely blocking an essential script

[low badge]

exactly 👍

@long ferry how to create team

[long ferry]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[low badge]

thx

[last veldt]

@gloomy shell if I change the links on the site and use discord developer portal Oauth link and the discord support server link and not use other people site and the wix.com/DJ-Player-website is my website

[next tusk]

Hi, i just got a message from a strange account in this server, please one of the staff contact to me to show them

and eventually ban it because its inapropriate

[dreamy abyss]

Hey, feel free to DM me

[next tusk]

ty man

[last veldt]

For some reason my bot applied two times when I wanted one

[steel sinew]

This sentence makes no sense. What's the issue?

[steel sinew]

Try refreshing the website and clearing your site. If it appears twice again, maybe you could try deleting one?

[last veldt]

the site had something that top.gg did not allowed on the site

[dreamy abyss]

Known issue at the moment 🙂

The team has been notified

[last veldt]

ok

[steel sinew]

Ok and?

[last veldt]

promotion