support

[sturdy swan]

and it gives me error

[long ferry]

Go to top.gg itself, don't click it through the link

You should see your server on your overview under https://top.gg/servers/new

[sturdy swan]

It still shows me this

[long ferry]

Press refresh servers, logout and login

[sturdy swan]

If I add the bot from another account and then I take the role off, is my server gonna disappear on top.gg?

the owner role

[long ferry]

? Are you referring to transferring your ownership of your server?

Not sure what you mean otherwise

[sturdy swan]

I am gonna add the bot from my another account which has the owner role rn, then after adding my server i'm gonna transfer the owner role to my main account

because it says that I have to be the owner to be able to add my server

and if I transfer my owner role after adding my server, is my server going disappear on top.gg?

[long ferry]

It won't, no

Depending on your permissions on your server, you may lose access to edit it on your previous account after transferring

[sturdy swan]

Okay thank you

When I click confirm details it takes me back to server deatils

nvm

[cyan hinge]

Hii

[untold steeple]

I am the owner of the server.

<@&817055174613794826>

[fathom inlet]

dm ad kid

[supple mica]

user ID? got it

[fathom inlet]

Ty

[keen onyx]

so when do you guys plan on updating widget icon lol

[brittle orbit]

The devs will get around to it

[wet path]

Question, how do I update my bots website avatar?

[brittle orbit]

I don’t think you can

[wet path]

awe man, cause rn, my bots page lost it's avatar because i updated the bots avatar

so rn, it's just using an acronym T>T

but thanks for the answer ❤️

[sharp narwhal]

You can try the refresh data button but if that doesn't work then there isn't a way to

[wet path]

sadly it doesn't exist anymore

[sharp narwhal]

The button should?

[wet path]

Where did you find this?

cause i see nothing related to that

[shadow idol]

I got "We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance." while paying with paypal. Please help <@&817055174613794826> @real laurel @zinc oracle

[sharp narwhal]

You are on the edit screen, that is why you don't see it.

Go to your bot page (not edit)

And it should be on the right side

Right below the edit option.

[ivory kindle]

is this possible to fix that

[sharp narwhal]

Disable push notifications either for the site entirely or for that specific bot.

[ivory kindle]

i need it but why it send it 4 time ?

[stable basin]

how do i reply in comments?

[wet path]

im signed in too mind you

oh wait

found it

my bad for the trouble, and thanks for the help!

[sharp narwhal]

Np

[stable basin]

How can i reply to comments undermy bot?

[sharp narwhal]

You know reasking the question 4 minutes later doesn't get it answered faster right?

[stable basin]

yea, i do i just thought it would get lost above all the messages above

[candid mica]

there is an issue with replying or reporting comments right now, no eta for fix

[stable basin]

I see thanks

[toxic flicker]

<@&817055174613794826>

Why by bot got declined and i can't see why bot in #mod-logs

[cobalt sleet]

Please contact @shell inlet

[toxic flicker]

Ok

[toxic estuary]

hey guys while tryna setup reminder this comes

[long ferry]

Likely related to your browser, perhaps doesn't support it. Can't help with it

[barren arch]

how can i add / remove owners?

[cobalt sleet]

The owner is the person who created the team and cannot be changed. You would have to make a new team, delete the bot and re-submit it then transfer it to the new team.

[candid elm]

This is a very inconvenient way of handling it. Why must this be done?

[toxic estuary]

alright

[cosmic beacon]

how can i put my server in top.gg ?

[cosmic beacon]

<@&817055174613794826>

[candid mica]

https://top.gg/servers/new

[cosmic beacon]

thanks

[vital lintel]

Hey guys since changing the profile picture of our bot a week ago how does update on the website as its only showing initials now. TIA 😊 <@&817055174613794826>

[fluid birch]

-refreshdata

[wild stone]

@vital lintel

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[vital lintel]

Where do I find the creator controls? @fluid birch

Thanks mate I did it but its still not updating the profile picture

Thanks all done 🙂

[silver lichen]

is the issue with referals ever going to be fixed?

[cobalt sleet]

Not any time soon

[silver lichen]

sadge, thanks anyway

[west nacelle]

How/where do I get notified about whether they accept the bot I submitted or not?

Could a <@&817055174613794826> member help me please? Thx 🥺

[cobalt sleet]

Your bot hasn't been reviewed yet

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[west nacelle]

Thanks!

[west nacelle]

Is it mandatory to keep my DMs open then?

[cobalt sleet]

It's best to yes

[distant dome]

Can we not reply to reviews anymore?

[cobalt sleet]

It's a site issue

[distant dome]

Thanks

[keen onyx]

So what factors go into the order. How come TikToker is at the bottom?

I thought it was star rating and votes

[distant dome]

Afaik its only votes

[hushed quail]

How can I reply to a review on my bot? I can't manage to find the option

[long ferry]

read above

[hushed quail]

ooh thanks, that explains

so it should be there but there's a temporary issue?

[fluid birch]

Yes

[hushed quail]

👍 Thanks

[visual adder]

i have noticed a few things

i changed my pfp and i can not sync top.gg

after re logging in this image ^ changed

but its still wrong in the nav bar and my bots page

[stoic socket]

https://top.gg/logout
https://top.gg/login

then clear cache

[visual adder]

it also appears that the reply to comment button is gone

[stoic socket]

Known issue

[visual adder]

i have logged out, clear cache and all data, then ogged in and the same thing

[stoic socket]

then just wait it out

it will change eventually

[versed tulip]

There is a problem, I can't reply to my bot's reviews. And when I click on my profile, it opens this link (with my tag and my bot), but with this id: 223423792158310400

https://top.gg/user/223423792158310400
my id is: 880143303364980767

For example, I can't answer this one (nor the others) reviews

[long ferry]

Known issue no eta

[granite sequoia]

I have tried 3 different types of payment, all being suffice on funding for my payment

[stoic socket]

#auctions-support message

[rancid grotto]

How can I delete announcements? I click the delete button and it does nothing

[tawny field]

I need help getting a reward command to work when we are voted for.
I have a “baby bot” that was made for my server from the mother server -mimu- and at first when voting you were able to use the ar .clickmallow to receive a currency reward but it has since stopped and mimu doesn’t know why.
I did bring top.gg to the server and connect my bot to see if creating that link would help however it also did not.

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

We do not provide support for that bot here

Perhaps try voting in another full cycle, seeing the message that you have already voted, the vote might've gone through

[tawny field]

You… don’t provide support for top.gg here?
I mean this has been an ongoing issue through a week of vote cycles so

[neon anchor]

Hi, our and a couple of other server's gm bot is offline and not responding

Has been all day

[tawny field]

Ah that makes sense! Thanks much

[cobalt sleet]

-wrongserver

[wild stone]

@neon anchor

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

We do provide support for our site of course, though seeing how the vote has been successful, nothing that seems to be visibly broken on Top.gg's end. Could probably try voting on a few bots to see if it is the case there as well.

Have you perhaps experienced some sort of weird behaviour during your last vote (ad not loading/weirdly loading, site crashing etc)?

[tawny field]

Yes it says I’ve already voted when I try to go to top.gg but then it clearly says my vote didn’t go through so my vote isn’t being counted for the server I just voted for

[long ferry]

The error message you're getting when voting again indicates that voting was successful on top.gg's end.

[midnight pebble]

962635613172006964 is claiming to be a Discord Academy Moderator in their profile, but their account is barely a month old

[stoic socket]

Did they DM you?

[midnight pebble]

Yes, though they haven't said anything harmful or an indication of hacking yet

[stoic socket]

If they do, feel free to send it here and a moderator will step in

[supple mica]

@midnight pebble Feel free to dm me or post a screenshot here pls

[glad nimbus]

904296128663662642 is trying to perpetuate the hypesquad events revival scam in my dms, attaching a screenshot below

[sturdy swan]

hello guys can some supporter help. i got a question. i would like to change the account to this account on top.gg because i applied on different account but the bot is addet on this account

is it possible to change somehow ?

[shell inlet]

you should delete the bot on your old account and re-add it on this account

[sturdy swan]

problem is the other account did not exist anymore so i cant login to it

it have to be managed from the devs i think in the database or something

[cerulean ember]

Dm a moderator with proof shows you are actual owner of bot, such a eval command or any other owner command

[sturdy swan]

sure i can also live proof it on stream if you want

[sturdy swan]

i dmed some mods thanks.

i want now for an answer

[cerulean ember]

Oh you don't need to dm some, just dm one and wait for their response. Make sure to mention everything in starting to prevent confusion

[sturdy swan]

ok

[modern lichen]

Can we add other members in our top.gg page?

@cerulean ember ^

[cerulean ember]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[west nacelle]

Can I somehow get an ETA about when my bot is going to get reviewed?

[candid mica]

eta is 1-2 weeks

[steel bobcat]

if it's not a known issue, seems your servers are down

[long ferry]

Yup were made aware in general

Engineer should be on it

[slow plaza]

Topgg is not working

[dense tundra]

why can't I login?

[sacred light]

site down?

[long ferry]

Please refer to the message above

[shut halo]

yep it’s not letting me log in either

[sturdy swan]

Same

[hearty hull]

same

[tall canyon]

Same

[gritty tangle]

I am logged in, but loading takes a long time, and fails sometimes, i turned off adblocker even

im guessing site is just slow/down?

[sharp cobalt]

Pointing back to this because it got flooded out

[cobalt sleet]

-ticket @regal prism

[wild stone]

@regal prism

Need more advanced support?
Open a support ticket

[regal prism]

How to find my top.gg user ID?

Found it

[solid tartan]

@spare prawn 853004472530894848

Saw this "bot" in mutual servers

[cobalt sleet]

They're banned

[agile spindle]

is it possible to have some reviews of my server removed if they tell me to k*ll myself?

[slow sentinel]

Hi

Uhm

I wanna add vote rewards to my bot

How do I do that?

[long ferry]

Id?

Of your server

[sacred current]

Hey I have currently listed a bot of mine
https://top.gg/bot/834843896579489794
However this bot got verification denied because of "unorganical growth" and I build up a second instance which finally got verification approved.
I wanted to ask if it is possible to change the application ID of the bot by a supporter or do I need to run through the verification process of top gg again with an exact same bot who got approved already?
The application id of the new verified bot is 871322553698906142

[long ferry]

It is not, you cannot replace the application id, nor would be allowed to link a different bot. Only way is to submit an entirely new application

[agile spindle]

shouldve included it my b
847002430456594482

[sacred current]

I wont get problems if I simply just copy the old stuff I wrote back then for the verification submission I hope?

[long ferry]

Removed

[agile spindle]

thank you 👍

[shy hound]

how long do i have to wait for this to be released?
https://top.gg/bot/967490374367084636

[candid mica]

1-2 weeks

[shy hound]

I think the 2 weeks are already over

[cobalt sleet]

It's been 7 days. You submitted it on May 10th

[shy hound]

Ok then I made a mistake, sorry & thanks for the quick reply

[cobalt sleet]

No problem!

[sturdy swan]

I am unable to reply to comments

[shy hound]

[cobalt sleet]

-knownissue

[wild stone]

@sturdy swan

Thanks for reporting this bug!

This is a known issue that our engineering team will be looking into. Unfortunately, there's no estimated time for when this will be fixed at the moment.

If needed, you can also report bugs by submitting a support ticket.

[sturdy swan]

k thanks

[shy hound]

then I'll wait^^

[wooden mirage]

My announcements aren't posting 🙃

I received a Toast notification that said my changes were saved successfully.

[slow sentinel]

please help ;-;

[stoic socket]

they take time to appear

[wooden mirage]

Copy! So I posted duplicates in my attempt to post announcements. Is there a way to remove them?

[long ferry]

https://docs.top.gg

[modern lichen]

how to add teams on topgg

page

[gloomy shell]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[gloomy shell]

read this support article linked above and itll walk you through it step by step :)

[kindred pier]

hey, why my bot's icon don't show in my bot's page?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[cobalt sleet]

-refreshdata

[wild stone]

@kindred pier

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[kindred pier]

i tried it several times

[cobalt sleet]

Follow all the steps above

[modern lichen]

I couldn't find way to add team to page

:c

[gloomy shell]

you put a bot or server on a team, you dont add a team to a page. what exactly are you trying to do?

[modern lichen]

I was having a page

Now i made a team

[gloomy shell]

what "page"? Do you mean a bot page or a server page?

[modern lichen]

And want to invite my team to old page

[modern lichen]

Bot

[gloomy shell]

Go to your bot, edit it, and there is a section called "Team" - select the team you want to put the bot on

and then save that will give your team members access to the bot page

[modern lichen]

I can't find

Wait let me send ss

[gloomy shell]

go to "bot info" and scroll down until you see this:

then select the team you want

[remote bear]

hi

Whenever I try to edit my server desc in top.gg

and save it and refresh it

it doesnt work!!

[modern lichen]

Oh thanks finally found it :)

[gloomy shell]

hi @remote bear - are you receiving any error message when editing your server?

[nova sentinel]

there seems to be an issue with voting. The votes still go through, but then this pops up:

[sturdy swan]

same

[zealous hare]

why i cant edit the description of my server on top.gg website

[gloomy shell]

hi! I will flag this to our engineers

[stoic socket]

do you have an adblocker?

[nova sentinel]

I do, but it's disabled for top.gg

[stoic socket]

Try temporarily disabling

Fully

[gloomy shell]

It happens for me too when I vote and i dont have an adblocker at all

ive flagged it so someone can look into it

[stoic socket]

Ah ok, I just voted and it went through

[wheat fable]

i need to fix this Application error: a client-side exception has occurred (see the browser console for more information).

[gloomy shell]

did you get the error message?

[stoic socket]

Nope

[nova sentinel]

yeah, it works for some bots but not others

[gloomy shell]

did you vote for a bot or a server?

[stoic socket]

Bot

[gloomy shell]

interesting

[zealous hare]

does anyone know?

[stoic socket]

https://capy-cdn.xyz/nHo2ZSq7pm0E.png webhook went through too

[gloomy shell]

I can vote for servers fine but ive voted for like 5 bots and got the error every time

@zealous hare do you get any error message when trying to edit?

[zealous hare]

i dont see an edit button

[gloomy shell]

go to your bots page and append /edit in the url bar

maybe the edit button doesnt appear but you can still edit

are you an admin on the server or the discord owner?

[wheat fable]

how to fix this Application error: a client-side exception has occurred (see the browser console for more information).

[gloomy shell]

did you get the error when voting? if so, thats a known issue as stated above

[zealous hare]

im owner of the server

[gloomy shell]

were you the user that added the server to top.gg ?

[zealous hare]

yea

[gloomy shell]

does appending /edit at the end of the URL allow you to edit it?

[zealous hare]

it says 403 forbidden

[gloomy shell]

did you put the server on a team at all?

could i have the server ID

[zealous hare]

nope and sure

[sturdy swan]

500

An unknown error occurred while attempting to authorizing your account

when trying to login with my discord account this shows up

[zealous hare]

631866953237266443 here

[gloomy shell]

try using a different browser - this happens a lot on brave and opera

[sturdy swan]

ah yeah im using opera

[gloomy shell]

236570856124317696

537512382663098368

[gloomy shell]

you aren't the owner of this server - it says that @unborn escarp is the owner of the server

did you add it on a different discord account

[zealous hare]

that was my main acc

[zealous hare]

yea, on this acc

[gloomy shell]

your discord ID and the discord ID of the owner on top.gg are different - so different discord accounts

[zealous hare]

oh

so...i cant edit?

or can i reupload the server?

[sturdy swan]

Application error: a client-side exception has occurred (see the browser console for more information).

im using chrome now

[gloomy shell]

you got this when logging in?

[gloomy shell]

you'll need to log in to top.gg with your other account

[sturdy swan]

when trying to vote for a bot

[gloomy shell]

okay yes, that is a known issue and we're looking into it right now

[sturdy swan]

fair enough

[zealous hare]

okay gotcha, tysm!

[knotty parcel]

The following occurs attempting to vote for any bot.

[gloomy shell]

hi! thanks for reporting - we are aware of this issue and are working on fixing it :)

[knotty parcel]

Thank you! I appreciate it. :)

[ancient shore]

I don't know what caused this problem .

[sturdy swan]

see console for more

although doubtedly will help

ignore me I read things and say the first thing I think

[gloomy shell]

@ancient shore

[ancient shore]

ok thanks <3 .

[slow sentinel]

Hi

So am adding the vote event to my bot

and am referring the code in docs

But```py

This example uses topggpy's webhook system.

bot.topgg_webhook = topgg.WebhookManager(bot).dbl_webhook("/dblwebhook", "password")

The port must be a number between 1024 and 49151.

bot.topgg_webhook.run(5000) # this method can be awaited as well

can't understand this particular syntax

[gloomy shell]

hi! You should ask in #topgg-api - someone will be able to help you better there

[slow sentinel]

oh ok mb

sorry

and ty

[gloomy shell]

no worries!

good luck

[slow sentinel]

ty

[slow sentinel]

Hi

Actually no one is there to help in #topgg-api

so can someone help me?

am doing the voting system

and am getting an error

Task exception was never retrieved
future: <Task finished name='Task-4' coro=<WebhookManager._run() done, defined at /home/container/.local/lib/python3.10/site-packages/topgg/webhook.py:144> exception=ValueError('path should be started with / or be empty')>
Traceback (most recent call last):
  File "/home/container/.local/lib/python3.10/site-packages/topgg/webhook.py", line 146, in _run
    self.__app.router.add_post(webhook["route"], webhook["func"])
  File "/home/container/.local/lib/python3.10/site-packages/aiohttp/web_urldispatcher.py", line 1167, in add_post
    return self.add_route(hdrs.METH_POST, path, handler, **kwargs)
  File "/home/container/.local/lib/python3.10/site-packages/aiohttp/web_urldispatcher.py", line 1094, in add_route
    resource = self.add_resource(path, name=name)
  File "/home/container/.local/lib/python3.10/site-packages/aiohttp/web_urldispatcher.py", line 1071, in add_resource
    raise ValueError("path should be started with / or be empty")
ValueError: path should be started with / or be empty

can someone help?

pls?

[long ferry]

Wait for someone in #topgg-api who can help

This channel is not for technical API support

[zealous hare]

@gloomy shell i loged out and logged into this acc on the site but i still cant edit

[remote bear]

ill show u

and its back to the same thing

although i changed it

look at all the screenshots

[gloomy shell]

If you provide a valid invite and save, it should actually save

make sure its an invite to your actual server

[long ferry]

Aswell as the Top.gg bot being on it. It can otherwise not verify it

[sturdy swan]

Received any email about more impressions charge. I didn't bid on that section? Who do I speak too

[long ferry]

create a thread in #auctions-support

[zealous hare]

these two buttons keep loading and wont add my server to the site

[remote bear]

k

[long ferry]

Are you the owner of the server you're trying to add (aka using the account with the ownership on the server)

[zealous hare]

yea but my main acc got disabled and added it with this acc

[remote bear]

And how do You also make vote reward roles

so for like

1 vote

5 votes

10 votes

30 votes

and 50 vots

send ss pls 😊

[long ferry]

the Top.gg bot only does for vote durations, you'd otherwise need to code your own webhook to handle that

[zealous hare]

yea but my main acc got disabled and added it with this acc

[long ferry]

Due to an issue right now, only the owner can actually add it

[stoic socket]

https://capy-cdn.xyz/uRvFt73IVg9R.png https://capy-cdn.xyz/vSm5UNPiFqbE.png 897370501616369716 @gloomy shell

bot created an invite and the owner joined

[gloomy shell]

can ihave the id of the bot

[stoic socket]

942301388170461185

[gloomy shell]

ty

[cobalt sleet]

That bot isn't on our site 🤔

[stoic socket]

realised it was in queue on site (403) so thought i'd report here so it doesn't happen when its approved

[cobalt sleet]

Yes ok

[zealous hare]

oh ok, is there an estimate time of when it will be fixed?

[long ferry]

There's none

[sturdy swan]

what is this ?

[supple mica]

An error Have you tried refreshing the page/clearing your cache?

[sturdy swan]

nah !

what is this erors ??

[stoic socket]

Known issue for voting

@sturdy swan too ^

[sturdy swan]

it,s today

i got it today

[stoic socket]

Yeah, its an issue that seems to have arisen today

[sturdy swan]

yeah i think so too

[stoic socket]

Nothing we can do at the moment, Xiuh has already let the developers know so now we just have to wait

🙏

[scarlet kernel]

help

[stoic socket]

@scarlet kernel known issue

[sturdy swan]

any moderator online? i dmed a moderator from yesterday but he not replied to me

@supple mica @zinc oracle

[supple mica]

Greetings

How can I help?

[sturdy swan]

hello

wait

[craggy plume]

same issue with voting but the vote still went through‐ it just popped up after the vote:/

[sturdy swan]

i got question yesterday lemme show

#support message

[supple mica]

Pinged mods but wasn't ready

Let me take a look

[sturdy swan]

yep

and someone said i should send to a moderator to dm but this moderator was not answering me

[supple mica]

You'd like to transfer your bot to your @sturdy swan account?

[sturdy swan]

i can send the video to you if you want

[sturdy swan]

YES

[supple mica]

Alrighty, shoot me a dm and I'll take you through the process

[sturdy swan]

i made proof thats the bot from this account

[sturdy swan]

ok

[sturdy swan]

i still got this proplem what's wrong !!

[stoic socket]

the voting problem?

[sturdy swan]

@stoic socket yea

This

[stoic socket]

@gloomy shell any update?

[gloomy shell]

We are still working on it - it's a bit bigger of an issue than I originally thought

[sturdy swan]

it happens to me

but some of it worked

[grand walrus]

Same problem

I can't get karuta tickets bcz of this

[woven thunder]

In how much time does the bot approve

[sturdy swan]

i hope this gets fixed quickly

[kind halo]

h

[candid mica]

there is a issue with voting currently, the devs are aware of this

[obsidian locust]

Any way to disable this shit on my bot page?

[cobalt sleet]

Hey! This is a new feature. You can leave your feedback on https://feedback.top.gg

[obsidian locust]

Done. btw these bot are absolutely not like my bot

So when an user is on a music bot page top.gg tells like this: Mudae

[sturdy swan]

i deleted my team but in creator it is showing my team name and saying I'm unauthorized

[cobalt sleet]

Yeah I'm pretty sure that's been reported on our feedback page already

[long ferry]

You should've not been able to delete the team with your bot being in it

If your team was actually deleted, then your bot is basically lost in the void until a moderator deletes it

[sturdy swan]

I didn't know that you should give a warning @long ferry

Not you top.gg

[long ferry]

It did give a warning about transferring the ownership to the team

[sturdy swan]

Should

@long ferry but not for deleting even a bot is in it

[long ferry]

It wouldn't allow you to delete it in the first place

[sturdy swan]

It allowed me

First thing

[long ferry]

Ask a moderator to delete it then, I'm not available right now

[sturdy swan]

@long ferry you are a moderator

[long ferry]

"I'm not available right now"

[unborn knoll]

LMAO

[sturdy swan]

@long ferry if I say a mod to delete my bot and then say then it would take more time to verify my bot

Pls

I'm literally cruying

[long ferry]

There's no other way sorry

[sturdy swan]

Pls

There should be a way it's top.gg web fault that I can delete team even bot is in it

[west nacelle]

Hi! I’m trying to update the pfp of my bot in the queue. How can I do that?

The site still shows the old one

[sturdy swan]

@west nacelle click refresh data

[west nacelle]

I tried but it didn’t work 😦

[long ferry]

Nothing to do there

[long ferry]

-refreshdata

[wild stone]

@west nacelle

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[west nacelle]

Thanks for the help @sturdy swan and @long ferry 🙂

[sturdy swan]

Hey sir I'm respecting top.gg as a dbl but for its bug why I'm getting punish

i deleted my team but in creator it is showing my team name and saying I'm unauthorized @real laurel

[long ferry]

As already mentioned, you deleted your team that your bot was in. We can't help you otherwise apart from deleting the bot and have you resubmit it

Yes it will reset your queue position but nothing we can do about it

[sturdy swan]

ITS NOT MY FAULT

Sir

We should be given warning

<@&817055174613794826>

[sudden surge]

why am i getting this error ?
i got that yesterday thought a random issue but i got this today tooo

[sturdy swan]

@long ferry sir pls delete my bot I will apply again

[long ferry]

We're aware about that right now, there's no ETA for that though

[sudden surge]

okay

[sturdy swan]

@long ferry sir delete my bot

[long ferry]

"I'm not available right now"

[sturdy swan]

Sir pls

It will take you just some 5 minute

@long ferry can you ping someone who can delete

@real laurel can you delete my bot

@long ferry pls do that sir

I want to apply

[fair mural]

nvm, i made a mistake

[old wyvern]

Y does this comes when I vote on topgg?

[torpid ridge]

How are invites from topgg marked as? or they're just vanity invites

cuz I wanted to know if it works or not

[long ferry]

you cannot differentiate from where someone was invited from when using a vanity invite. You could create an extra invite and have that tracked

[torpid ridge]

theres no dashboard with stats ?

like nothing at all?

insights, something

[long ferry]

There is something under your server page settings -> Analytics, though am not 100% sure if its functional right now

[stoic socket]

Known issue @sturdy swan @old wyvern

[old wyvern]

So, it's ok to see that?

[stoic socket]

The site team are aware of the bug and are working to fix it. Voting is meant to work, but as its not working, its showing that page instead.

[sturdy swan]

@long ferry hey delete my bot

Pls

@supple mica

[stoic socket]

Please be patient for a mod to reply

[sturdy swan]

@stoic socket yes I'm patient since morning

[stoic socket]

https://capy-cdn.xyz/j5qWraypUBkb.png https://capy-cdn.xyz/8DUKAMhxZxGg.png https://capy-cdn.xyz/WUmiBx7g5qfA.png

constatntly asking won't help

be patient

[sturdy swan]

@stoic socket I'm really crying I'm not even punished for my fault

[stoic socket]

they will help when they can. theres not someone here 24/7 to help, so just wait until they get time to do so. repeatedly pinging them will likely lead to a punishment like a mute

[sturdy swan]

@stoic socket hey sir, I respect you but if I'm crying for not even my fault I'm gonna scream

[stoic socket]

Nothing that can be done right now. I know you **really ** want it deleting, you'll need to wait for someone who has the power to do so to help. Aurel and Dylan are both on Do not Disturb mode at the moment, which means theyre likely busy

[sturdy swan]

@stoic socket I'm respecting everyone I'm also saying them sir

I am not even saying any thing wrong as I'm crying since morning

[stoic socket]

And like I've said, please wait until someone who can help is available. You're repeatedly pinging Aurel, who on numerous occasions has said they're unavailable

I never said you did anything wrong, please just be patient and wait

[long ferry]

969558840926437406 / Zeon is owned by you, not a team anymore

can I work in peace now

[sturdy swan]

Thanks sir

thanks and sorry for disturbing you

[sturdy swan]

How can i make a only if you vote command?

I want to implement the votes into a command for my bot

<@&817055174613794826>

[gloomy shell]

Hi there! You will need to use one of our API libraries for this. You can ask for more info in #topgg-api and check the pins there for assistance

[sturdy swan]

Ok thanks

[floral loom]

Hey just a question, may I know if the Top.gg teams function would be improved over time (like allowing Team members to reply to reviews etc?)

[hollow trellis]

Currently its not possible to reply to reviews but the top.gg team is working on fixing that

At least as far as im aware

[topaz scarab]

Hello,, I’ve been having this problem since 8 hours ago, which causes the discord login screen to go blank when I click “login to vote”

I am trying to vote for Sofi Bot, and I’ve see a few others from the main sofi server having similar problems

Still the same

[gloomy shell]

That doesn't seem like it would be an issue on our side, as its the discord screen that is causing problems. Have you tried another internet browser?

[topaz scarab]

I’ll try on chrome ^^ thank you for the reply

[gloomy shell]

let me know if that works!

[topaz scarab]

Still the same problem

[gloomy shell]

thats weird - are you going directly to discord.com or are you being redirected there by our website? you might try going directly to discord.com to log in first and see if that helps

[topaz scarab]

I tried both going to top.gg website and searching for the bot that I wanted to vote for, as well as doing the bot command for the bot on discord and clicking the link

But neither seems to work

The login thing is definitely there as it gives me the prompt to automatically use my keychain to enter the details

But I cannot see it at all

[gloomy shell]

try going directly to discord.com and logging in then come back to top.gg

[topaz scarab]

Okii

[stoic socket]

Looks like you’re in incognito mode too, try disabling that as I’ve had issues with Discord and incognito before

[topaz scarab]

Ohh okii

Will do

Going out of incognito didn’t do the trick either 0.0

And I don’t think I can directly log into discord on mobile

[gloomy shell]

you should be able to - try going to discord.com/app

i think thats the actual application

[topaz scarab]

Okii

Thank you for your time

It automatically directs me to this site

And it’s blank again

I’ll try restarting phone

[gloomy shell]

yeah, im not sure what the issue is. it looks like it might be an issue with the actual discord login page, and I can't really help with that.

you might want to reach out to discord support

[topaz scarab]

Yeah still the same

[topaz scarab]

Ohh is there a server for that 0.0

Or is it by email

[gloomy shell]

its by email, one second

[topaz scarab]

Or Twitter

[gloomy shell]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[topaz scarab]

Okii thank you ^^~

[gloomy shell]

should be the second or fourth link

[sturdy swan]

Hello, i have a little problem, my bots profile picture is not shown on top.gg what can i do?

[rigid valley]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

i tried many times but it doesnt fixed it

[rigid valley]

What's your bot's ID?

[sturdy swan]

i have to bots wait i send you:
811733599509544962
815703582123884555

this are my bots id's

[rigid valley]

Hmm, weird. Try logging out, clearing your cache, and trying the trick above again

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

ok i will try

for one bot it worked thanks

[teal copper]

hi

why?

[sturdy swan]

!

[junior pebble]

I was pinged at #logs but can't find the message?

[long ferry]

Read the pins in #general

[left yew]

why is top.gg creating invite links for an admin only channel instead of a #welcome channel

[junior pebble]

O.o.

[long ferry]

Thats likely the channel the Top.gg bot sees first, which it does for when you wish to have it create an invite to use

[left yew]

odd

[rigid valley]

There is a way you can specify a server invite so it doesn't use the one the bot makes

[left yew]

I know, just did

but it would be easier to track member joins through their own invite instead of my own

[rigid valley]

If you make it so TopGG can only see/create invites in the Welcome channel and then on the edit server page, have it generate it's own invite

[left yew]

that could work

[wintry oriole]

why did I get a ghost ping in #logs and what's with the mass deletes?

[rigid valley]

Check the pins in #general

[frosty siren]

hello, is the review reply fixed yet or is it still broken?

nvm disregard my question above

[uncut ermine]

My discord bot application isn’t on my profile anymore. It said pending, but now its just gone.

I dont know if my bot application got accepted or denied, and if denied, for what reason

[cobalt sleet]

Search ID in #mod-logs

[sick raven]

Doğum günü rolünü nasıl alabilirmiş?

Bir de

Şu oy verdiğimizde tarayıcı sorunu ne zaman çözülecek?

[stoic socket]

doğum günün olduğunda bir moda ping at, rolü verecekler

geliştiriciler oylama sorununu biliyor, üzerinde çalışılıyor

#googletranslate

[sick raven]

Thank you bro

[sick raven]

@cyan palm

[stoic socket]

doğum günün olduğunda bir moda ping at, rolü verecekler

might not be perfect turkish, but its easier than waiting for odin to respond (because DND)

[sick raven]

The translation translates Turkish language properly, i understand what you said. ( I used translate )

[cyan palm]

it was a perfect turkish sentence tho

[sick raven]

Baya iyi konustu harbi djslfjspf

[cyan palm]

Bugün mü doğum günün?

[sick raven]

Evet

Teşekkürler.

[granite sequoia]

heyo, need some help with trying to save my webhook for votetracker

I am not the server owner (crown holder) but have all access

I am also the owner of the top.gg account that owns the top.gg display page

[barren dirge]

Whenever i try to vote for dank memer on top.gg, it says im not logged in but there isnt a log in thing

[charred lintel]

I get a 503 error after trying to do anything on the website as well, related to above

[cerulean ember]

Site down
Please be patient, already flagged issue to devs.

[sturdy swan]

Just joined the server to report this lol

[barren dirge]

Whenever i try to vote for dank memer on top.gg, it says im not logged in but there isnt a log in thing

[tribal peak]

I have a question.

Looking for a bot that I can add names and certain information to the bot and be able to use a command to pull that specific information up anytime

like a database of people. But one that we have to manually add

any bots like that?

[cerulean ember]

-how2search @tribal peak

[wild stone]

@tribal peak

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[bleak shore]

Can someone explain how I can use the raidbot in my server, I tried using it but nothing happened.

[barren dirge]

Whenever i try to vote for dank memer on top.gg, it says im not logged in but there isnt a log in thing

[cerulean ember]

-wrongserver

[wild stone]

@bleak shore

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cerulean ember]

Try using different browser or login before trying to vote

[sturdy swan]

Has the issue been resolved where the server name wasnt popping up in the search bar even though it had more upvote then the others

[long ferry]

If your server was previously locked, then no

[ashen trout]

are we allowed to tell users if they leave a review for my bot on the top.gg site i'll give them a reward within the bot? (would specify to give an honest review)

[cobalt sleet]

You're not allowed to incentivise users to leave reviews at all (positive/negative/honest)

[ashen trout]

thought so, arent we supposed to be able to comment on current reviews? Cause I dont have the option to

[cobalt sleet]

You can ask them to leave a review, but that's all. Yes the reply feature is currently broken. The devs are aware and will fix it but no ETA for now.

[drifting tinsel]

When will my bot get approved

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[drifting tinsel]

It’s been a week

[cobalt sleet]

Search your bot ID in #logs and #mod-logs

[drifting tinsel]

It says I edited the bot 2 times and submitted it

[cobalt sleet]

Then it's still in queue

[drifting tinsel]

Ok

[signal marsh]

-search

@wild stone

[long ferry]

Doesn't have a search feature

[cedar valve]

How to add or remove developers from bot info? On top.gg

[sturdy swan]

change https to http

and delete those pics

[trim apex]

Not sure if this is happening to anyone else but i cant login to top.gg since it just shows me a black screen when i want to put my login details

[cobalt sleet]

Maybe try clearing your browser cache or trying a different browser

[echo lava]

this bot, https://top.gg/bot/920269582671966228 is an unmodified instance of Botghost. "No they have 5 or more custom commands blah blah blah, etc." NO they don't. They only have 2 custom commands which are: "/hug" and "hello". I checked their commands, and you can too. I also checked a default bot and their bot has all the default ones. You can just turn on the module on the website. I went to that website to look for proof. I would like this bot to be deleted from the website, since it is an unmodified instance of Botghost.

<@&817055174613794826>

I have been trying to get it off for how many days, it's still on the website.

[trim apex]

Cleared my cache and still the same problem

[cobalt sleet]

Have you submitted a report using the report button?

[echo lava]

Yes

[cobalt sleet]

Then a moderator will investigate soon

[echo lava]

Bro

its been a month

where is that moderator?

@cobalt sleet

<@&817055174613794826> \

unresponsive asf

[cobalt sleet]

I'm confused. Why is this so important to you?

If you've reported it and it breaks our guidelines, a moderator will remove it.

[trim apex]

Idk how to fix this, def a client side thing since my other devices work, if anyone knows ping me please c:

[echo lava]

Because its unfair.

[echo lava]

Bro its been a month IT DID BREAK THE GUILDELINES

I NHAVE PROOF

PROOF IFR THERE

PROOF IS ALIVE

🧍‍♀️

[sturdy swan]

just stop trying to report this one bot that no one even uses

just because its a unmodified clone of botghost

[echo lava]

ITS STILL UNFAIR

REMOVE IT

[cobalt sleet]

Again ^

[echo lava]

Its been a month. IT TOLD ME TO WAIR SHORTLY

[cobalt sleet]

We won't even tell you if we do or don't remove it

We don't respond to reports

[echo lava]

bro

[cobalt sleet]

We just deal with the report itself

[echo lava]

☠️

[echo lava]

I know

Its not an error.

So it's not removed.

I checked it.

Okay? 😊

[echo lava]

ive been waiting

[cobalt sleet]

I'm not saying it is. I'm just telling you to be patient.

[echo lava]

ive been patient for a month btw! 😊

[cobalt sleet]

Thank you for your patience

[echo lava]

ok

so

its been a month

[cobalt sleet]

Mods are volunteers and handle your reports in their spare time. Please be patient and allow them to get through the reports that were submitted before yours as well as deal with the other tasks they manage at Top.gg.

[echo lava]

ok but

i dmed a mod

and

they said

they will review it

cause they said

[cobalt sleet]

Yes

[echo lava]

they were free

its not

deleted

[cobalt sleet]

Maybe something else came up or maybe it just didn't break our guidelines at the time. I don't know the answer to that only the person you contacted does.

[echo lava]

IT DID

[sturdy swan]

why i cant delete the team

[echo lava]

I HAHVE PROOF

[sturdy swan]

and how i can set a pfp on top.gg

[cobalt sleet]

@echo lava please stop spamming support about this. I have already answered you

[echo lava]

i didnt spam

☠️

[balmy chasm]

Hi, as I have seen on your vote credits support page, I should be able to claim that credit.
I don't see the button.
Does it happen at the end of the month or something?
Thanks

[deep badger]

whats the webhook auth?

token or authorization field?

[sturdy swan]

authorization field

and delete the ss

[slow sentinel]

The credits earned on 101 can be claimed in paypal right?

[winter walrus]

No, vote credits are not redeemable as real money.

[slow sentinel]

oh

[willow steppe]

I guess they did the honors of purging their own messages 852789928273510402

[long ferry]

20-30 ish minutes

Unless another mod wants to handle

[long ferry]

Yup thanks got it

[frosty remnant]

how does the voting on top.gg works?

[long ferry]

https://support.top.gg/support/solutions/articles/73000548596-what-is-voting- could likely help with that actually

[remote tapir]

hello

[long ferry]

Hello, need anything?

[remote tapir]

Support Arabic?

[frosty remnant]

oh okay, is there any official guide (in JavaScript) about making your bot's commands accessible only for people that have voted for it on top.gg?

[long ferry]

yup, there's an api docs https://docs.top.gg

[remote tapir]

Was the bot accepted?

<@&817055174613794826>

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[remote tapir]

Hello is there anyone

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[remote tapir]

مرحبا

في دعم فني عربي

Hello

[cerulean ember]

@remote tapir please read this message, your bot was declined for not following our guidelines. i.e- https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[remote tapir]

What are the instructions?

[cerulean ember]

Instructions for what?

[remote tapir]

What are the things you broke?

@cerulean ember

[cerulean ember]

I still didn't got what you mean, please explain clearly what you want to say. If you are not comfortable in English you can use other language.

[remote tapir]

ما الأشياء التي خالفتها؟

[cerulean ember]

لم أفوت شيئًا ، لقد تم ملء وصف صفحة الروبوت الخاصة بك من البريد العشوائي والمعلومات الغامضة / غير ذات الصلة ، يرجى ذكر كل شيء عن الروبوت في الوصف

[remote tapir]

لقد كتبت الوصف باللغة العربية

[cerulean ember]

نترجم وصف الروبوت إذا كان مكتوبًا بلغات أخرى

[remote tapir]

إذا يجب الترجمة بالإنجليزي صحيح؟

[terse ore]

Hello! I have a question, I'm filling out an application for a bot on top.gg and was wondering what you guys mean by this section

[cerulean ember]

لا ، يمكنك استخدام أي لغة ولكن يجب أن تكون مرتبطة بـ "لا" وهي ميزة

[cerulean ember]

Support server link, add your support server to top.gg and paste it's server page link in that field

[remote tapir]

ماذا؟

[cerulean ember]

أنا آسف ، أعتقد أنه خطأ في الترجمة ، ما أعنيه هو أنه يمكنك استخدام أي لغة ، ولكن أيا كان ما تكتبه في الوصف ، يجب أن يكون مرتبطًا ببرنامج الروبوت وميزته

[remote tapir]

حسنا

[terse ore]

oooh ok

[remote tapir]

شكرا لك

[cerulean ember]

[crisp swan]

Why are the votes no longer counted, or at least half counted, is that a bug ?

[long ferry]

you may experience delays in votes visually showing on the site, though they are counted in the backend

[crisp swan]

That's why some bots with 1 vote are above bots with like 3, 4+ votes ?

They have more votes but it's not visible

[long ferry]

oh nah thats search being broken

[crisp swan]

lmao

[crisp swan]

Also, since we can't report comments anymore on the website, how can I do it for now ?

[dreamy abyss]

You can contact any mod here on discord 🙂

[west nacelle]

My bot reaches 100 servers pretty soon and is in the queue. What if the reviewers wont be able to invite it?

[dreamy abyss]

If the bot gets restricted by discord, we won’t be able to test it. We will just decline it, but you could submit it again when it’s been approved by discord

[west nacelle]

Thanks! One more thing btw. How long is the estimated queue these times? I've been waiting for a long time with no response 😦

[dreamy abyss]

-upto

[wild stone]

@west nacelle

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy abyss]

It’s a bit long atm. I don’t have an exact number as I’m travelling. Check the link on the message above

[west nacelle]

Ok ty

If there is an exact number of waiting time, may another Reviewer provide it please? It would be very important for me.

[dreamy abyss]

My best tip is check #mod-logs for the last declined bot, then search for when it was submitted in #logs

You can then see an estimate how many days the queue is. However it isn’t 100% accurate, but a decent estimate

[west nacelle]

Oh thats very clever lol 😄

Tysm!!

[dreamy abyss]

No problem ☺️

[rigid valley]

I am also traveling but I just looked and there are 805 in queue. I cannot state where your bot is in queue but it shouldn't take longer than 2 weeks to get through

[west nacelle]

Thanks!

[knotty yarrow]

Yo I cant login on top.gg website

and my account IS verified

please help

@zinc oracle

@real laurel

[zinc oracle]

contact discord support

[knotty yarrow]

ok

thanks

[cold crest]

how do we get the server count to appear on our bot's page

[cerulean ember]

For posting server count stats

You need to post stats to api

Yes

[cobalt sleet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cold crest]

thank you

[autumn obsidian]

is there a way to make a webhook for a server so that the website posts in a channel when someone votes.

[zinc oracle]

top.gg doesn't natively support sending vote messages, our webhooks are also not compatible with discord webhooks.
youll need to code that or use a third party tool
https://docs.top.gg/

[inner cosmos]

how do I invite the discord bot

[rich violet]

Hellow :)

where can I apply to be a bot reviewer?

[cobalt sleet]

https://top.gg/servers/invite

[cobalt sleet]

-apps

[wild stone]

@rich violet

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

-apps

@cobalt sleet

how can i sumbit

[sudden viper]

I'm trying to set a background for my bot's top.gg page. I used an imgur link and it and pressed save. Went back to my bot's page/reloaded and it's not eve changed.

[autumn obsidian]

they may have to accept it so that its not nsfw? idk

[sudden viper]

Oh...

Tbh, that makes sense.

I believe they tell you if you're denied in #mod-logs. And @wild stone dms you if accepted..

Correct me if I'm wrong

[frosty siren]

That is correct

[west nacelle]

If you need to resubmit your bot, because my bot is not verified yet (has 100 servers) and the reviewers can’t invite it, do I have to wait the entire queue again from the beginning?

[zinc oracle]

yeah

[west nacelle]

Is there no way to get it reviewed asap after verification by Discord?

[zinc oracle]

we always review bots in the order of submission

so not really no

[sudden viper]

May I ask why my bot pfp isn't showing on here?

It's not just appearing this way for me, but everyone in my bot's server.

[shell inlet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[steel bobcat]

if not a known issue, many bots aren't appearing on tags

or perhaps the order is all messed up

[remote tapir]

Hello
Was the bot published?
مرحبا
هل تم نشر البوت؟

[fervent raptor]

I just noticed something weird on the site, I am not sure if it's ever mentioned but when your bot is still Pending and you go to the Widgets pages, it states that the bot is live (see screenshots)

(also not sure if I should/could post it here)

[long ferry]

nah shows both live on my end, possibly caching

[fervent raptor]

I have seen this before, when I was sure it wasn't approved yet

Also, when I go to the bot in a browser I am not logged in to the site, I still get a 403 forbidden. For me, my bot seems to be still "Pending"

[stoic socket]

Doesn't seem to show as approved in logs

[fervent raptor]

Aside from that, would this be the correct place to report this?

[stoic socket]

Yes! One of the mods will let the team know

[hollow folio]

any luck on my server being unlocked

[long ferry]

still not fixed

[fervent raptor]

Thank you

[wintry acorn]

hello, how long is the average bot approval time for the site?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy vessel]

his guy send mi a spam ._. id(974406545918033981) he is on this server

[stoic socket]

@zinc oracle

[zinc oracle]

-b 974406545918033981 carding scam

[wild stone]

metanft90l#7098 was successfully banned.

[candid mica]

try manually adding top.gg bot to your server

[olive hedge]

The top.gg bot isn't showing the server I am staff at except it's showing old server (who already got deleted/ I left a year ago

https://top.gg/servers/add/971757046959591496?botAdded=true it gives error page

[tranquil lantern]

When i go to vote for a server with topgg, it wants me to sign in everytime. This happens time to time but this time when i go to sign in the screen goes blank and black. Is there a reason behind this issue? Ive tried with multiple devices and same thing

[valid root]

Question! For the invite link is bringing the user to a quick link question page okay? The user will be prompted if they want to use text or slash commands and then it will give them a normal invite for their server. Is something like this okay or does the invite link have to resolve to a discord invite URL

[lone estuary]

I vote but I am not getting any boxes. Yet I am using the same account I always have

[sturdy swan]

I paid for this

But it still comes up as unpaid?

[autumn obsidian]

How long roughly would it take for a bot to be accepted/declined?

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[stoic socket]

Yes that would be ok, but it makes more sense to have both application.commands and bot in the invite link

So both work and they get the choice

[long ferry]

As long as that's the same bot of course

[coarse finch]

Hi, how can I apply for a bot approval in here?

[cobalt sleet]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[coarse finch]

I meant this last sentence: "so if you believe you have what it takes, feel free to apply in our Discord Server!"

[cobalt sleet]

Oh you want to apply to be a bot reviewer?

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[valid root]

From my understanding if you do invite it with app cmds and you disable it for @ everyone admins can still see it thus possible adding confusion

[coarse finch]

Thank you

[sand juniper]

I need to contact staff about a member of this server.

Anyway I could reach out?

[stoic socket]

Either DM one or drop your question/concern here and they'll help

[long ferry]

Hey hey, am here if you need something

[sand juniper]

I messaged Nekomaki but I can message Aurel since Neko ain't responding

[stoic socket]

Alrighty

[short spoke]

hi, i want add my server to top gg but i can't

already tried refresh servers and logout on site but it didnt help

[lilac falcon]

why haven't my bot get verified? its like 2 weeks already

[short spoke]

ah, okay i fixed it with clearing browser cache

[gloomy shell]

hi! you submitted your bot 7 days ago - the current wait time is 1 week or more, so you just need to be patient and it should be soon!

[lilac falcon]

o wow

i thought its 2 weeks already

[agile spindle]

i have another comment from the same user telling me to k*ll myself
id of server: 847002430456594482

[stoic socket]

@gloomy shell ^

[gloomy shell]

@random path

-b 946829030521454624 leaving reviews on servers telling users to "kys"

[wild stone]

Something went wrong when trying to ban this member

[gloomy shell]

The Review has been removed and they shouldn't be able to leave any more now that theyre banned

[agile spindle]

thank you so much

[remote tapir]

Was the bot accepted?

[gloomy shell]

hi there! the current wait time for testing bots it 1 week or more - you submitted just yesterday so you'll need to wait a little longer! You'll get a ping in #mod-logs or #logs about the result as well as a DM if your dms are open

[jaunty bolt]

I can't see any of the other tabs like the webhook tab, I refreshed the page and it was gone

now I get

its back now

the websites being glitchy

[sturdy pasture]

when will my bot get verified, its been 10 days,

at least that means my help command is working or else it will get declined in the first few days xd

[stoic socket]

You’ll be notified when it’s been approved or declined, via a ping in either #mod-logs or #logs

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[floral field]

Hey there is the function of voting rewards right. So is it like that if you voted once you get the role forever or can you configure this?

[gloomy shell]

hi! if you use the @small lantern bot the role stays for 13 hours - they can vote again after 12 hours (so there is an extra 1 hour for flexibility).

This isn't configurable besides what role the bot will give. If you want to have more configurability, you will need to use another bot for this purpose or write your own

[floral field]

Thenks

[gloomy shell]

youre welcome!

[floral field]

Help I forgot where I can add this lmao

ah found it

[simple stump]

Tiny Games (878580419736506388) has a bug that allows you to mention @everyone

[gloomy shell]

hi! please report that to the bot developer - we cannot really assist with that

[simple stump]

alright

[pale berry]

Is the only person who can use the dashboard is the person who added the server?

[gloomy shell]

By default, yes. However, what you can do is have the person who added the server put the server on a team and then invite you to the team - then you both can edit the server page/access the dashboard! You can read more about teams here:

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[pale berry]

thanks

[gloomy shell]

youre welcome!

[sturdy swan]

Could be that tag results are bugged?

somehow not showing bots, which have the tag

[gloomy shell]

could you explain what you mean by that? like, you're searching a tag and its not showing bots that have that tag on it? or you see bots that don't have the tag?

[obsidian locust]

ranking is broken

for music tag

I have 14k votes and my bot ins't showing up

[ripe depot]

Are updates/announcements/whatever they are called now still broken?

[stoic socket]

Nope, but they do take a bit of time to show up

[karmic otter]

Brought to a blank screen when voting for soccer guru after attempting to log in. Cleared cache and also tried on chrome with same result. Any idea how I can resolve ?

[stoic socket]

Got an Adblock on? That can cause issues

[zinc oracle]

hey! I had another report of something similar yesterday.
Are you getting the blank screen as soon as you try to login?
or after this page https://i.imgur.com/uI0wBTQ.png

[long ferry]

Could you provide a full screenshot if possible?

Yup, I need a full screenshot from the chat if thats possible

With the username

is what I mean

the whole header on top

Yup thanks

[hollow folio]

can you see my server 543268307692814337

[long ferry]

refer to my last answer

[opal copper]

IDK if i should ping the admins, but it seems this user had their account stolen: https://i.imgur.com/hKwIltg.png

clockworkb#7445

[candid mica]

@zinc oracle

[zinc oracle]

-b 974402981787217920 card scam

[wild stone]

Something went wrong when trying to ban this member

[zinc oracle]

(they are banned, luca is just not having a good day)

[sturdy pasture]

How long will a bot review takes on average?

My bot is pending for 11 days

[pallid wharf]

am i able to change the desc of a pending bot? i changed something about the bot and need to update it (please ping me with response)

[candid mica]

1-2 weeks

[shell inlet]

you can, just visit the current pending bot page and edit it

[pallid wharf]

is it just top.gg/bot/the_id? i cant find it

[shell inlet]

well, i might be wrong so let me confirm and get back to you. sorry.

[pallid wharf]

alright, thank you

[cerulean ember]

You didn't submitted any bot

[pallid wharf]

im pretty sure i did- maybe it didnt register the click ;-;

[cerulean ember]

Ye, you will get ping in #logs once you successfully submit it

[pallid wharf]

alright, thanks

[cerulean ember]

[desert gale]

it says an error every time i try to vote or there would be a loading screen forever. Is there a quick fix to this?

[west nacelle]

How can I delete my pending bot?

[long ferry]

By using the delete button on your bot page

[idle salmon]

hey if music bot uses yt api will it be verify on top.gg

??

[long ferry]

We currently do not decline bots using YouTube as a music provider

[velvet vortex]

Hi guys this is the link to my server, we recently banned 2 trolls around a day ago now they’ve left troll reviews on our server. I got the link and two screen shot below

https://top.gg/servers/969486142049239050

[radiant knot]

hello <@&817055174613794826>
i need some help with my **Vote credits **
i didnt get any credits for last month ( april )and idk what to do!!!!
last reedem was for March (03 april )

[wooden mirage]

How long does it take for a Vimeo video to embed on Bot profile?

[cosmic flower]

uhm
the widget
my name is Clyde and not mr.falcon

[waxen dune]

@cerulean ember hey sorry for pung but i am not able to edit my bot at top.gg

[cerulean ember]

Any error?

[waxen dune]

Error 403 forbidden

[long ferry]

with which account are you trying to access that?

[waxen dune]

my own

on which bot is

[long ferry]

go to https://top.gg/user/me and then copy-paste the url you're being redirected to

[waxen dune]

https://top.gg/user/319789907612205056

[long ferry]

could you try a different browser?

if that doesnt work either, then I cant help

[waxen dune]

tried but not worked

[long ferry]

try now perhaps?

[waxen dune]

just now tried with edge

@long ferrygot the access just i logout and login again

[remote tapir]

Was the bot accepted?

[cerulean ember]

Hey you submitted bot 2 days ago and current wait time is one week or more so please be patient, asking again and again won't do anything.

[wild summit]

hi where is the webhook section in the server settings

doesnt show for me

nvm got it

[wooden mirage]

How long does it take for a Vimeo video to embed on Bot profile? <@&817055174613794826>

[tulip jungle]

Can't see an ad, ad blocker are both disabled

[remote tapir]

ok

[plucky crypt]

How do I get the bot developer role?

[zinc oracle]

submit and have an approved bot on top.gg

[plucky crypt]

have 2

[zinc oracle]

I see one bot submitted on your account, and it was denied

https://i.imgur.com/DPcHAak.png
#mod-logs message