support

[gloomy prairie]

it doesnt say anything when it jumps back to step 2

AHH

[supple mica]

believe it or not tags used to give some hassle

[gloomy prairie]

how do i fix the buttons

because they're annoying af

and oh great i have to restart it

[supple mica]

I can see why iwl, I know this isn't the first time this has happened.

Can you jump into devtools for me and see if any errors show up in console?

Ah. If it happens again, can you do that please^

[gloomy prairie]

ok im pissed for top.gg bot submittion malfunctioning

[gloomy prairie]

sure

i had no problem trying to submit my bot last month

(only it got denied for a dm command)

[supple mica]

rip

I've notified the team that this issue is happening, and we're going to try replicate it

[stoic socket]

Do you have an ad blocker? That causes issues for me on topgg a lot of the time

[gloomy prairie]

no

i have had the issue like 2 months ago

still there

YEAH SHOULD FIX IT

now im really pissed for having to resubmit my bot renter my bot details fr

now the find bot button doesnt work

wtf

[supple mica]

Seemed to work fine for me. Possibly try another browser or clearing your cache

[marble pivot]

How do I report fake reviews?
(not on my bot page)

[supple mica]

You can use the report button and the moderation will be able to see them 🙂

[marble pivot]

oh...i think the devs have done that, but i still see, i mean, the comments aren't deleted

[supple mica]

Sounds good! Unfortunately we can't get through reviews immediately, but I can assure you we will get to them

[marble pivot]

Maybe I can provide evidence that the review is fake?

[supple mica]

Shoot me a dm.

[marble pivot]

Where is report button?

[supple mica]

Only the bot owner can report reviews

[gloomy prairie]

why is the 'Next Step" button grayed out

i filled everything out

wait nvm

[marble pivot]

I want to know what is this and why is it showing 0? User number?

And why my name is Pingable Name ?

[wise sierra]

when i click vote it says 403 error can someone help me please

[rigid valley]

Can I get the bot ID or the URL to the bot

[wise sierra]

970054330864525403

wait what bot

thats a server

thats server id

[rigid valley]

Oh, I'm dumb. Server ID

It works for me, try clearing your cache

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[wise sierra]

k

[marble pivot]

Why do other bots show numbers but mine is 0?

This error occurs when using the translate webpage feature
text: Application error: a client-side exception has occurred (see the browser console for more information).

[coarse bough]

wheres the reply button for my reviews on my bot gone

[sharp narwhal]

You have to use the API to post your bots server count #topgg-api

[sturdy swan]

me and a friend are working on a bot that we submitted to top.gg but we both wanna have access to the bots page
andd editing

[cobalt sleet]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[sturdy swan]

thx

[sturdy swan]

youll have to post your server count, #topgg-api

[marble pivot]

🤔

Still not showing after posting the announcement?

Why my name is Pingable Name?

[sturdy swan]

How can we add Top server using this bot on bot page description

[marble pivot]

This in server and it can see bot

[sturdy swan]

Cant understand

[dreamy abyss]

It is added automatically

[sturdy swan]

But how it appear on page

[dreamy abyss]

Your name contains characters that’s not possible for most people to type on their standard English keyboard, so the bot changes your name

[sturdy swan]

....

[marble pivot]

no need, just need @ooxx and choose me.

[dreamy abyss]

You can’t define the list of servers your bot is in yourselves. The Top.gg bot will add servers to that list for you

[sturdy swan]

Okay

[marble pivot]

ooxxe04（anonymousbot｜Asia｜GMT+8）

[dreamy abyss]

Did you fill in the announcement content too?

[sturdy swan]

I just need to invite bot on those server or bot support server

[marble pivot]

The first picture has no content, the second picture has been filled in

[dreamy abyss]

Yes, the server owners need to add their server on Top.gg and have that bot invited

[sturdy swan]

Oh understand now

[spare flame]

does the vote count automatically reset at every beginning of a month or why does it reset without making me able to claim the credits before

[dreamy abyss]

Yes it resets the votes every month. Did you get 101 votes or more?

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[spare flame]

I'd say yes

[dreamy abyss]

Humm… weird. I haven’t heard about this issue before.
Could you open your browsers developer panel and try again. If it fails once more, take a screenshot showing the page content and the developer panel console

[dreamy abyss]

And you don’t see the vote credit on the bots vote page?

[spare flame]

indeed

[dreamy abyss]

What’s the botId?

[spare flame]

I mean I was sure that it was at least 100 but if it is up to the 1 vote then idk

hold on

774817392509190154

[marble pivot]

Which do you want to see?

[spare flame]

could also be the delay of the votes being counted

[dawn rain]

When will my bot approve

[dreamy abyss]

Could it be that you only made it to 99? https://dblstatistics.com/bot/774817392509190154

If you are certain you made it to 101 feel free to open a ticket for the team

-ticket

[wild stone]

Need more advanced support?
Open a support ticket

@dawn rain

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[spare flame]

May I know how long it takes that a vote gets counted

[dreamy abyss]

Should be instant. But due to cache, the visual side may take 30min before it shows

[spare flame]

understandable

then hope I get the 1 vote more next time

[dreamy abyss]

Good luck 🤞
Gave you one vote now to help

[spare flame]

[marble pivot]

#commands bot not work.
Please change my name to:
ooxxe04（anonymousbot｜Asia｜GMT+8）
Hello?

@real laurel

bye

[clear goblet]

hello

i need a help

@toxic zephyr

[stoic socket]

What do you need help with?

[clear goblet]

hello

i am not able to make team

on topgg site

[stoic socket]

Any errors?

[clear goblet]

not able to select any user

[stoic socket]

You need to create the team first

[clear goblet]

infact the option doesnt opening

[clear goblet]

how do i do that

[stoic socket]

Lemme check, 2 secs

[clear goblet]

sure

[stoic socket]

https://support.top.gg/support/solutions/articles/73000510559-teams-overview

[clear goblet]

i got same link from a guy

but not able to understand it

oh i got it

here

i have top paste the name and the 4 digit number

or the whole id

662568663311843330

this?

@stoic socket

[stoic socket]

Enter the whole user ID

[clear goblet]

this one

right?

it says transfer ownership

why so?

[stoic socket]

you don't want to transfer ownership

you just want to add a new member

[clear goblet]

when i select this team

[clear goblet]

i get this popup

[stoic socket]

Oh yeah

do that

the team becomes the owner

I just misinterpreted the question, my bad

[clear goblet]

team becomes owner?

of server?

[stoic socket]

Yeah

that will show the team as the owner, and admins in the team can control the server listing

[clear goblet]

but when we come to discord

who will have the owner ship?

[stoic socket]

WHoever the current owner is

[clear goblet]

oh

[stoic socket]

the team only become the owner on the Top.gg website, not the Discord server

[clear goblet]

means the ownership transferred , gets transferred ony on the site right

[stoic socket]

Yeah

[clear goblet]

oh

[sturdy swan]

hello, how can i unlist a bot from top.gg

<@&817055174613794826>

[long ferry]

There's currently no way to temporarily unlist a bot apart from you making the application private. If you want to delete your bot from Top.gg, you can do so through the delete button within your bot page

[sturdy swan]

okay thanks, where is the button tho?

[long ferry]

Should be on your bot page on the creator controls

[sturdy swan]

Found it, thank you 🙂

@long ferryfor some reason, the delete button doesnt unlock, even after reload

[long ferry]

make sure there's no bots/servers within your team anymore, may take a bit to actually update

[sturdy swan]

it's still showing up the bot i've deleted

[long ferry]

yup then may take a bit to actually update

[hushed raptor]

I have servers from a year ago that still show up

[azure whale]

Hello I can get help???

[long ferry]

Sure! What do you need help with?

[azure whale]

Sorry my problem is cleared very sorry

[long ferry]

No worries

[azure whale]

[spare lintel]

How do i delete my page¿

[spare lintel]

<@&817055174613794826> ^

[long ferry]

You should be able to through the delete button within your bot page

[spare lintel]

i dont see the button? where whould it be

[long ferry]

should be right on your bot page

[dawn rain]

Go to bot page and tap on bot info and you will see it

[spare lintel]

i only see the preview and save page

[dawn rain]

Go to your bot page and tap on the info and you will see it

Or wait

[dawn rain]

Go do it

[long ferry]

as i mentioned, directly on your bot page

not bot page settings

[spare lintel]

ohhh thanks

it would make sence for it to be in the settings

[wispy walrus]

Can i disable the "More like this" section in my bot page

[long ferry]

As of now, no

[sturdy swan]

hey @cobalt sleet vu que tu sais parler francais je te ping mais je voulais savoir sa prend toujours 2 semaine la vérifications ?

[cobalt sleet]

Ça peut prendre 1 à 2 semaines environ

[sturdy swan]

Ok merci

[cobalt sleet]

Pas de soucis !

[real tinsel]

Not getting creator control

[long ferry]

are you logged into the correct account?

[real tinsel]

Yep

At first when added server, was unable to edit.. But now am unable to do

[upbeat merlin]

Good afternoon,
i'm having some issues with my Bot on Discord.
Is there a way to contact someone who is able to help me?
Thank you.

[real tinsel]

Fixed-

[long ferry]

We're not an official server for discord, please consider reaching out to https://support.discord.com to reach someone from discord itself.

[upbeat merlin]

Im so sorry. I meaned my Bot on Top.GG 😦

[long ferry]

What issue are you experiencing?

[upbeat merlin]

Users can vote and everything seems to work but:
The User Image cannot be changed
The Username is: Deleted User

[long ferry]

what user image and what username?

of your bot?

[upbeat merlin]

Yes exactly.

[long ferry]

seems like the application associated with the bot was deleted, please note that you're not allowed to add the oauth link of another bot.

You will need to submit the new bot in this case as the application was deleted.

[upbeat merlin]

Oh than its because discord declined the first verification and i had to redo it with a new one.
I throught as the Bot is 100% the same, that it works but thats good to know.

Thank you for your help.

[long ferry]

The name and avatar should then work on the new one 👍

[upbeat merlin]

Your bot is now in verification queue. Estimated waiting time is around 1-2 weeks.

Is there a way to speed this up, as its 1:1 the same bot as before and the current one already has a good amount of votes.

[long ferry]

Unfortunately not, no

[upbeat merlin]

Oh alright. Thank you alot for your time.

[tawny fossil]

So the role I want to add as a reward will not show up at a thing

[rigid valley]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rigid valley]

All good!

[weary ocean]

I cant log in top gg ;-;

[stoic socket]

What error are you getting?

[weary ocean]

i keep logging in

but it doesnt log me in

[stoic socket]

What browser?

[weary ocean]

google chrome

[stoic socket]

Any ad blockers?

[weary ocean]

yeh

[stoic socket]

Disable them for now

[weary ocean]

okay i did tried logging in again still cnat

;-;

[stoic socket]

Odd

hmm

[stoic socket]

Try another browser?

[weary ocean]

[weary ocean]

oka

[weary ocean]

tried using another still cant log in

[stoic socket]

Ah, not sure then. Sorry

[weary ocean]

@stoic socket a question where do u log in?

is it here?

[stoic socket]

Try https://top.gg/login

[weary ocean]

okay tried that still cant log in

[sturdy swan]

@rigid valley

Bro can you tell me if my bot is published or not

[rigid valley]

-notified

[wild stone]

@sturdy swan

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Wooooo

[sturdy swan]

Oh if my bot gets approved.

K

-_-

[orchid jay]

Dont know if this has been reported yet but the reviews for my bot are sticking arround for other bot pages now as well instead of switching to the bot that I am viewing's reviews.

[last silo]

Hi, everyone! So we have started using Tatsu to give a particular level-up role to gain access to some channels. So far it has gone well however, in channels other than gen chat, they are very slow to gain xp. And Tatsu has perms in all channels & doesn’t have any disallowed channels on our end. Did we do something wrong? (Plz ping me)

[cobalt sleet]

-wrongserver

[wild stone]

@last silo

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

@toxic zephyr @hallow sphinx

Please can anyone verify my bot

Let it publish pls

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

Beuh

@long ferry how much time it can take?

[long ferry]

Read above

[bleak ledge]

How do I fix this?

[long ferry]

Read the pins within #auctions-support

[bleak ledge]

Which one would I click on?

[long ferry]

The text should tell you that

[steel bobcat]

hey there, is there some feedback form or such for the new "More Like This" feature on topgg

basically because of the tags, or maybe your algorithm, the same 2 or 3 bots show in all top bots, using most of the 4 slots
(since they are the most popular bots on one or more of those tags, which aren't given priority)

essentially, it's pointless if it just recommends the already biggest bots, and helps advertise them even more

[hasty zenith]

Basically discourages people to try smaller bots^

[steel bobcat]

not even smaller bots, it encourages people on every page to go to half a dozen largest bots
a negative feedback loop

[worldly coral]

May i ask if it's possible to see who's voted for our bot on Top.gg?

Or the owners can only see the number of votes they've gotten

[steel bobcat]

even for music bots, with completely unrelated bots

[cobalt sleet]

Please put your feedback on https://feedback.top.gg

[hasty zenith]

You can check by querying the api

[steel bobcat]

gotcha, done
but are bot owners or users actively encouraged to vote on these, is there visibility
cause I barely saw votes going up for even the most important issues

[cobalt sleet]

Yes we do encourage people to upvote suggestions there. We have it pinned here and also in #getting-started

[rapid arrow]

hello

pressing preview in editing bot info does not render the latest update of my long description.

[sturdy swan]

Error

https://www.youtube.com/watch?v=ymEuiHY7__k

its from this video

[stoic socket]

#development

[noble talon]

how can i delete this server?

[long ferry]

Type in delete, press wastebasket

[noble talon]

:9

[long ferry]

In caps

As the placeholder you can see

[noble talon]

ah yeah me being dumb

[floral coral]

why i cant reply to comments ?

[long ferry]

Currently an issue, no ETA when it's fixed

[floral coral]

[heavy granite]

Why does top.gg not show my own servers here when I want to add it?

[gray kernel]

this is an issue that is being investigated at the moment. what's your server ID? if you don't know how to fetch it, you can find out here: https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

[old wyvern]

Is there any bot which will remind me to vote my server after 12 hours?

[gray kernel]

-how2search

[wild stone]

@old wyvern

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[neon summit]

bump reminder

[old wyvern]

Can I dm you?

[neon summit]

Sure

[harsh zealot]

you can set an alarm clock for it???

[sturdy swan]

Yo why can’t i vote?

[shell inlet]

it says "you will be able to vote after this ad"

[sturdy swan]

Yh but there is no add

So i can’t vote

[shell inlet]

refresh your website and re-open the link

[sturdy swan]

Wdym refresh

[shell inlet]

if you swipe from top to bottom the website refreshes, or just clear phone cache and re-open the app

[sturdy swan]

I did alrady

Ok one sev

Nah

Dosent work

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

?

[rigid valley]

Try clearing your cache

[sturdy swan]

Im on iPhone

Rn

Can someone help??

[long ferry]

Use a different browser instead of safari

[scenic bough]

Exactly the same issue, why do only the top bots are displayed everywhere, even on the page of the same bot, it is itself displayed in more bots like this. I have already upvoted the feedback regarding this, and I would request to remove this from my bot page as it only gives exposure to our competitor on our expense.

[cobalt sleet]

The bots that are shown are probably bugged. We'll escalate your feedback to the team.

[scenic bough]

Thankyou mac

[sturdy swan]

When my bot name and picture will change in top.gg?

Because I just changed my bot name and pfp

[gray kernel]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[sturdy swan]

Okay

Thanks

[gray kernel]

np

[sturdy swan]

Hello

I am having an error

[frozen atlas]

Why can’t I add more than 1 server???

I can’t add my discord server bc I have a server on it already

[stoic socket]

You can add more than one server

[frozen atlas]

Nvm I found it

[frozen atlas]

On my phone it wouldn’t let me lmao

[cobalt sleet]

Yes and yes

Role is after 13h though

But you can vote after 12h

[balmy herald]

How to Transfer Ownership to another user?

[cobalt sleet]

You'd have to code your own bot and manage webhooks yourself

[balmy herald]

Help

[cobalt sleet]

Nope but you can look for help developing a bot in the pinned messages in #development and learn how to use the API in the pins in #topgg-api

[balmy herald]

@cobalt sleet can you help pls?

[cobalt sleet]

Not possible with a team. You have to delete the bot and have the other person re-apply

[balmy herald]

Its a server

Not possible?

[cobalt sleet]

The person needs to have ownership of the server

12h

On the 1st of each month

[balmy herald]

Yeah the person have, now how can I give ownership to that person on the top.gg page

[cobalt sleet]

Delete it and they re-add it

[balmy herald]

Oh, not possible in it?

[long ferry]

Ownership referring to owning the actual server. If the server was added to a team, it is not possible without deleting the server

[balmy herald]

I added the server in topgg, now I want the actual owner should have the owner role, so should I delete the server and ask him to add it?

[cobalt sleet]

-how2search

[wild stone]

@sturdy swan

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[long ferry]

Yes, the owner role within a team is only given to the user who created the team.

In order to actually change that, you'd need to delete it and have them re-add it. They should then (if they want to) re-add it to a new team.

[balmy herald]

The topgg url will be changed right?

[long ferry]

It should always be the server id, unless you have a vanity URL, which I don't think is a thing on servers anyways

So top.gg/servers/theserverid

[balmy herald]

Hmm, thanks

[sturdy swan]

How do I remove my bot from a Team, or is it still locked like when Teams Released (I know I've waited a while) I just wanted to make sure I can

[cobalt sleet]

You can't. Teams are replacing creators.

[sturdy swan]

Thanks for the fast reply, alright

[cobalt sleet]

No problem!

[heavy granite]

941068402959720448

[dreamy abyss]

He is just sleeping 🛌

Jokes aside, tagging the support team to have them take a look 😊
cc; <@&817055174613794826>

[dreamy abyss]

The team has started looking into it 👌

[half robin]

Uh i tried logging in and gave me this

[stoic socket]

That means the authorization code the site recieved when you logged in was invalid. Try relogging in, that should fix it

[slate flower]

Is it possible to change my Top.gg bot name? Since I'm currently trying to rebrand it

[stoic socket]

Change on https://discord.dev —> “Refresh Data” button on bot page

[inner meteor]

If i am implementing slash commands and formerly did not have application.commands in the authorization URL, will all the servers who invited my bot with that old URL have to re-authorize the bot in order to use the slash commands?

[candid mica]

yes

[inner meteor]

ah that's unfortunate

thanks though

[sturdy swan]

min how many commands should be in bot to approve in top.gg

[inner meteor]

my bot only had like three when it was originally approved

[sturdy swan]

kk

[alpine marsh]

I added my discord server thrice and for no reason this shows up

Anyone?

<@&817055174613794826>

[somber marsh]

Hello

I want to add my bot in top.gg , How?

[rigid valley]

-addbot

[wild stone]

@somber marsh

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[somber marsh]

I know but I'm filling in all the blanks , but I can't Passing the second stage

[rigid valley]

Can you send a screenshot

[somber marsh]

ok wait

[somber marsh]

Look I can't

[rigid valley]

Is there anymore on that page you can get a SS of?

[somber marsh]

A page top.gg server URL I left empty

and Note for reviewer

[rigid valley]

If you are on step 2 like I think you are make sure you have the following
Headline (<140 character)
Long Description (>200 characters)
Prefix
and atleast one Category

[somber marsh]

ok thanks

[rapid arrow]

hello

pressing preview in editing bot info does not render the latest update of my long description?

[rigid valley]

I just tested it myself and have found the same issue. I will make sure that gets to the devs

[rapid arrow]

how can I preview my stuff now?

actually ima add a new bot and try previewing it

but not sending the application

[rigid valley]

Unfortunately there isn't a way right now since that is messed up. I have made a note of it for our team tomorrow

[rapid arrow]

yup that works

[rapid arrow]

alright thanks jay

[rigid valley]

No problem!

[rigid valley]

It does that from time to time. I am not fully sure why myself but it would be the one you used for 2FA

[cobalt sleet]

Yes servers with 2FA moderation require that now

[rigid valley]

Like your google authenticator assuming you used that one

[cobalt sleet]

It's the same as when you log in if you have 2FA activated

If you've lost access to it we can't help you'll have to contact Discord

Yep

You'll have to look at the Discord support articles. This is top.gg support.

[echo lava]

HI

I HAVE AN ISSUE WITH A BOT

someones bot duckyybot

is an unmodified instance of botghost

they just turned on a module or something

u must remove this bot

<@&817055174613794826>

it got accepted THOUGH

https://top.gg/bot/920269582671966228

THATS THE BOT

U MUST DELETE IT

[long ferry]

As I've previously mentioned, we allow botghost bots if they have at least 5 custom commands. If you believe it does not, feel free to use the report button within top.gg.

[echo lava]

IT DOESNT HAVE CUSTOM COMMANDS

WELL IT HAS ONLY 1

WHICH IS THE HUG ONE

[long ferry]

Feel free to use the report button then

[echo lava]

ok

u will remove it right

but what if they ask for proof its just here ill tell them to just go here

[long ferry]

If it is not modified, yes. If it is, no

[echo lava]

well its not

SO YES HAHAHAHAH

is this right

[cobalt sleet]

It's the same. You have a problem with 2FA so please contact Discord. We can't help you with that.

The same kind you use while logging in or moderating your server

We're not asking for it, to be clear. It's a Discord feature.

So we can't help you with it

[cedar wind]

The 6 here are from your google auth, or respective auth app you may have used.

[long sequoia]

Hello

[cobalt sleet]

You need to get the code from your authentication app

The one you set up when setting up 2FA

[cedar wind]

You're going to lose your account if you don't have your 2fa app.

[cobalt sleet]

As I said, Discord might be able to help guide you through the process of setting it up again.

[cedar wind]

You can use the backup codes to disable 2fa and then redo it for your account to be safe.

Don't you have to put in your 2fa to get your backup codes? 🤔

[long ferry]

no lol

That's why it sucks

[cedar wind]

And they still wont give me my account back (:

[long ferry]

Anyways what max said, we cannot help

Mac*

Thanks autocorrect

[cedar wind]

Correct.

hope just accept the fr :/ (this is my support request)

[long ferry]

I again note, use #general for off-topic discussions, we cannot help with discord related things

Any continuation of the 2fa topic will get muted

[cobalt sleet]

The desktop client saves your backup codes on your disk when you set up 2FA iirc

[cedar wind]

You have to manually download them when setting up.

[long ferry]

[idle tundra]

When I'm about to vote for a bot, it is written "You will be able to vote after this ad" but no ad appears and I can't vote
(I've waited 2 minutes)

[alpine marsh]

?

[timber summit]

@somber parcel

[long ferry]

What browser are you using?

[idle tundra]

firefox on mobile

I am going to try on chrome

[alpine marsh]

I think y'all blind to not look at my message

[idle tundra]

it worked after waiting 30 seconds

thanks

[brazen wadi]

what happend if I get api ban?

connection lost?

[long ferry]

We're not, some of us cannot look into issues right now

[long ferry]

Your API key won't work anymore

[worldly coral]

May I know where I can get ads support?

[long ferry]

#auctions-support

[brazen wadi]

for hour?

[long ferry]

Oh you're referring to getting ratelimited

Refer to the ratelimit under https://docs.top.gg

[long ferry]

Have you tried clearing your cache after adding it?

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

Also, which server are you referring to? Seems like none of the servers added to our site are giving me a 404

[alpine marsh]

How can i do it?

[alpine marsh]

I'll send u ss

It's working now ty

[light salmon]

js can be used along with html and css?

[stoic socket]

Not in descriptions no

[sturdy pasture]

if the settings command of my bot requires members to have admin perms to use it, is it allowed?

pretty sure yes right?

[shell inlet]

yeah, if it requires members to have admin perms to use it it's allowed but if bot itself needs admin perms it's not allowed

[sturdy pasture]

hmm ok thanks

[sturdy swan]

Hello! So I’m trying to add my server to top.gg and when I finish step 2 and go on step 3 and press confirm it sends me back to step 2 and when I try to go back to step 3, The confirm button in step 3 is loading, I have tried to kick the bot and invite it again and it still won’t work.

[long ferry]

Are you an admin on the server instead of the owner?

[sturdy swan]

If I want to change the image of my bot on the site, do I have to re-upload the bot to the site?

[gray kernel]

nope, you just have to use the "refresh data" button after uploading it to the dev portal

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[sturdy swan]

ah it works, Thank you 👍

[wet sigil]

One message removed from a suspended account.

[gray kernel]

you can resubmit your bot and then it'll have to go through the review process

[wet sigil]

One message removed from a suspended account.

[ashen tinsel]

quick question, if my bot already been verified on Top.gg, and i decided to fully change the bot's identity or features from old one

i dont need to re-verify rite

like fully transform it to new bot

[gray kernel]

you'd have to resubmit it for review since it's essentially a new bot

[ashen tinsel]

aight. thanks, i just decided to discontinued my moderation bot and tryna to make/changed it to be "fun" bot instead

also how do it submit again

[gray kernel]

ahhh, isee

yeah, it'd definitely have to go through submission again

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[gray kernel]

if you have any questions after going through the guide, feel free to reach back out here

[ashen tinsel]

sure

thanks again

[sturdy swan]

Admin

[orchid crow]

In what can I use them

[gray kernel]

-credits

[wild stone]

@orchid crow

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

its more than 4d i didn't got reply

i sent my boy fot verification

[orchid crow]

Why does Discord not accept Arab IDs? How do I verify my bot?

[hasty zenith]

Will leaving this server cause my bot to get removed?

[long ferry]

-notdiscord

[wild stone]

@orchid crow

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long ferry]

No it doesn't, though we may not reach out to you in regards to your bot and may end up getting deleted when we cannot get you to fix issues that is against our guidelines

[hasty zenith]

Hmm

Is there an easy way to subscribe to such notifications?

Perhaps via email?

[long ferry]

There's not, except adding a permanent way to contact like your support server or an email

[sturdy swan]

can someone reply

[stoic socket]

You have to wait for your bot to be reviewed

There is a queue, at the moment its around 1 week long

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

[hasty zenith]

so putting my support server on my bots topgg site is good enough?

[long ferry]

As long as you're constantly making sure it's up-to-date, sure

[wooden pumice]

how to make a message format to follow discord so like everyone has to follow a message format and if they dont it gets deleted, is there a bot

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[hasty zenith]

alr thanks, bye now!

[graceful crest]

Yup

[coarse bough]

whyyyyy

[graceful crest]

idk i cant reply on my bot comments too

[sturdy swan]

Hello! So I’m trying to add my server to top.gg and when I finish step 2 and go on step 3 and press confirm it sends me back to step 2 and when I try to go back to step 3, The confirm button in step 3 is loading, I have tried to kick the bot and invite it again and it still won’t work.

[rigid valley]

@coarse bough @graceful crest that is something that was removed for the time being. Expect to to come back in a future update

[long ferry]

Not actually removed, just an issue right now

[thick blade]

@wild stone

hello!
i'm need help in this

-help

[stoic socket]

That seems to be caused by Ad blockers a lot of the time

Try disabling any possible tracking blockers

[thick blade]

ok.

I disabled all the possible ones (I didn't have any enabled) and it still has the error

[long ferry]

Try a different browser

Not brave or opera gx preferably

[sturdy swan]

I need help with fixing a glitch that happens when I try to add a server, When I press confirm in Step 3 it goes back to Step 2 and then when I do it again and go to Step 3 again the confirm button is loading.

[long ferry]

It's a known issue with admin, ask the owner to add it

[thick blade]

ok

[stoic socket]

Hey! This isn’t the tip.cc support server. To get help there, join discord.gg/tipcc and they can help you.

[orchid olive]

Hey what can I do

I'm unable to register

[steel sinew]

what?

[orchid olive]

See the photo

I gave

[steel sinew]

yeah, what's wrong?

[orchid olive]

My server isn't published

Then how to publish

[steel sinew]

did you add the bot?

[orchid olive]

Yeah

[steel sinew]

try readding

clear cache?

[orchid olive]

Ok

[orchid olive]

Ok

@steel sinew

Same issue

[candid mica]

https://top.gg/servers/add/YOUR_SERVER_ID

[sturdy swan]

How to add multiple contributor to my bot?

[hollow folio]

voting still broken?

[shell inlet]

-team

[wild stone]

@sturdy swan

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[shell inlet]

nope

[hollow folio]

I think my server is still locked idk why ik I’ve been asking a lot

But I want my votes fixed

[hollow folio]

Hi- there is an issue currently with unlocking servers that are marked as mature. We are looking into this on our end and I can make sure to update you when it is resolved.

This issue idk if it’s been fixed yet

Sorry

[shell inlet]

give me your server id

[hollow folio]

543268307692814337

[shell inlet]

https://top.gg/servers/543268307692814337/vote

works fine for me

[hollow folio]

Yeah but when you search for it it’s not visible

Says (1)

on both safety on and off

[hollow folio]

Please lmk Tysm

[shell inlet]

unsure why that's happening will let you know soon

[blazing bison]

Is it possible to choose the channel that Top.gg creates an invite for? It keeps creating an invite for a private channel, and I'd like it to create an invite for the public welcome channel instead. (pls ping on response - thank u!)

[candid mica]

yes by creating invite on your preferred channel, instead of pressing create invite button

so you put your own invite

[blazing bison]

ahh i already have an invite for that channel to post elsewhere, i was hoping to separate them for logging purposes ^^; thank u!

[supple quarry]

1. can nsfw bots exist on top.gg?
2. if they can what are the guidelines for promoting them?

[candid mica]

1. yes it can exist, although the nsfw feature must be locked only on nsfw channel

2. you can promote them but you cannot promote/mention it in your top.gg bot page

[supple quarry]

can you be a bit more specific about what I can't promote in my bot page?

the bot is mostly nsfw so am I suppoed to mention only the sfw part of it on my bot page?

[candid mica]

yes including tags and etc.

[supple quarry]

alright gotcha

[long ferry]

As we've mentioned several times by now, your server is unlocked but we're experiencing issues with it on search, there's no eta

[hollow trellis]

Why can I no longer reply to any reviews

I am logged into the right account

[long ferry]

We're aware of that issue right now

[hollow trellis]

Also reporting is also not available lol

[long ferry]

Same goes with that, if there's a review that is heavily breaking the review guidelines lmk

[hollow trellis]

Well I wouldn't say heavily

But it does violate the review guidelines because it is a question about how to use the bot lol

Furthermore, reviews not relating to a product’s current feature set are also removed as of this category; e.g. suggestions and questions.

[steel bobcat]

Bots can still have themselves in the "More Like This"
I don't know if anything is being worked on for that algorithm, but seeing as it's officially launched now, might as well release it only when it works properly
Other info/flaws of the system can be found on your feedback page
I saw the post update that it was fixed, but doesn't appear to be fixed

[weak elbow]

Hey!

How do they do this type of descriptions?

[steel bobcat]

hey there, if you go to bot info, you can add html/css to style the page

[weak elbow]

oh

alr

thanks

[restive pond]

I found a bug: I can review my own bot

[stoic herald]

Hey

Which bot can to add reaction on image/video in a specific channel?

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[long ferry]

Yeah that's known, perhaps intentional

[restive pond]

okay

[night bridge]

bot passed 101 votes how do i use it

[long ferry]

-credits read

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[night bridge]

How do I withdraw my offer?

[long ferry]

Read the full message

[autumn zenith]

A friend group which never joined our server spammed our reviews. While some of the negative reviews are genuine and we're making improvements on them, the ones i am attaching below aren't. Same group who liked each others reviews to get them on top as well. It looks more of a harassment towards us. All reviews at the same time.

[long ferry]

Handled, removed these reviews

lmk if someone decides to continuously raid your reviews

[autumn zenith]

Sure, thanks for the quick support. I had some other reviews as well which i am unsure of if they are violating your guidelines or not? Can i attach them below?

[long ferry]

Checked through the other ones, the ones that are still present do not violate our review guidelines

[autumn zenith]

Thanks for everything, have a great day/night!

[median hedge]

Hello, I want to talk to Aurel#0001

[dreamy abyss]

Feel free to DM them

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[median hedge]

I already sent you and you don't answer

[dreamy abyss]

I haven’t gotten any message from you. So I haven’t answered because there is nothing to answer

[wooden kestrel]

Hi! I need help

I wanted to know how I put my server on the topgg website

[shell inlet]

-addserver

[wild stone]

@wooden kestrel

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[rustic root]

Hello, the servers where my bot is located are not visible. Even though I refresh data, it stays the same.

[wooden kestrel]

Thanks!

[shell inlet]

clear sitecache and try editing the bot's page again

[wooden kestrel]

on that server?

[shell inlet]

wym on that server?

[wooden kestrel]

Do I send this command on that server or on the website?

[shell inlet]

no, head to that link and follow the guidelines https://imgur.com/NELDsYh

[wooden kestrel]

Okay, tsym

[wary patio]

how long does it take for my bot to appear in search results?

[shell inlet]

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[wooden kestrel]

The problem is that the servers do not appear...

[shell inlet]

clear your sitecache

-sitecache

[wild stone]

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[shell inlet]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[wooden kestrel]

Ok

[wary patio]

Its been more than 4 day's but my bot doesnt appear on search results

[wooden kestrel]

-sitecache

-cacheclear

So?

[shell inlet]

we might be experiencing issues search indexing, will let you know if the problem persists. Sorry for the inconvinience

[wary patio]

ok cool, thanks!

[shell inlet]

your cache won't clear if you run those commands, follow the hyperlinks in the embed

[shell inlet]

no problem!

[wooden kestrel]

Worked, thank you! <3

[rustic root]

I cleared sitecache but still the same

[shell inlet]

try using different browser

[rustic root]

okey i am trying

same

is there any other method?

[long ferry]

What is the context of this again?

whats the issue you're facing

[sturdy swan]

[long ferry]

Because it is not clear what you're referring to in this case

[rustic root]

I can't see how many servers my bot is on.

another bot

my bot

[long ferry]

which bot are you referring to

aka which of your bots?

950403923687133254 has never posted stats itself, please note that we do not fetch your servercount ourselves and you need to post it yourself

[rustic root]

oh sorry i didn't know that. So how can I do it myself?

[long ferry]

https://docs.top.gg read through our docs to learn how

[rustic root]

Thank you

[weak elbow]

Hey!
My server isnt showing the icon
https://top.gg/servers/871060972532559962

how to fix?

[long ferry]

Make sure the Top.gg bot is in your server. If it is not, it cannot fetch the servers icon

[weak elbow]

oh

[long ferry]

https://top.gg/servers/invite

[weak elbow]

alright

[brave harness]

The month of May shows "Mar" instead of "May"

[stoic socket]

(ignore what i said, I just realised what you meant)

[sturdy swan]

Lol

[potent rapids]

This will break growth

Beacuse there will be always big bots showed

[stoic socket]

I feel like that should be shown under reviews

[sturdy swan]

Why is the vote thing not increasing??

[long ferry]

Caching likely

[noble talon]

I changed my bots pfp but it hasn't got updated on top.gg

Does that takes time

Or I have to do it manually

[shell inlet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[noble talon]

I did that nothing happened

[shell inlet]

give your bot's id

-cacheclear try clearing your website's cache and do it again

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[noble talon]

960381632471240744

[shell inlet]

i can see it's logo

[noble talon]

I updated it's logo to -

[noble talon]

Wait wth I see the wrong one I removed all cache with cookies stuff tho

Ohl might be by problem

[rigid valley]

What chart is this so I can properly add it to our list

[stoic socket]

https://top.gg/bot/BOTID/analytics and https://top.gg/servers/SERVERID/analytics

[brave harness]

Analytics of users adding a bot

[sturdy swan]

He probably won’t

[rigid valley]

I have let the devs know

[sturdy swan]

I cleared my cache still not working

[long ferry]

its not a cache you can clear, its serverside cache

[tawny delta]

Recently, when I log on top.gg and try to vote a bot, it doesn't let me. To elaborate, whenever I go to a bot's top.gg page, it shows a "You can vote now!" for about 2 seconds and changes to "You will be able to vote after this ad." then it freezes, as in not showing any ads, in turn, making me unable to vote the bot. I've tried logging in and out of top.gg, cleared my browser's cache, repeatedly refreshed the page but nothing happens. I use Brave with adblock so I know why the ad doesn't show up, though it always let me vote until now.

[sturdy swan]

just add a long description , since a user , won't scroll down and read everything

[dapper spoke]

do i have to set the profile picture of the bot? i thought i remembered it just pulling the pfp of the bot before

[sturdy swan]

no servers are showing when i am trying to add a server to top.gg

[dapper spoke]

still is just the default O

[stoic socket]

give it some time for cache to clear

[long ferry]

-refreshdata

[wild stone]

@dapper spoke

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[knotty parcel]

How do you delete a server on Top.gg? I tried making the server private but it asks me for an application form, but I want it completely deleted. Figured it out.

[haughty oak]

I had a bot once and that was a verified bot by both discord and top.gg but for some reason I had to disable that bot but now I have a bot like that with the same name and logo with more advanced features. So, now the question is can I again apply for the same logo and named bot for verification?

<@&817055174613794826>

[supple mica]

Yes, you will need you re-add that bot to topgg for approval

[stoic socket]

@robust quartz #development

[robust quartz]

what abt it

[stoic socket]

Ask there

We can't help with stuff like this in this channel, as its specifically for help with the Top.gg website

[robust quartz]

ah k

sorry but @stoic socket do ypu know why that happened

ik this isnt right channel

but no one is helping me

sorry

[stoic socket]

wait for someone to help you there

i can't help rn

[robust quartz]

ok

[halcyon vault]

How does top.gg rank bots when it is sorting by top? How does it weigh factors like server count, votes stars etc? (see the example in image)

[rich patio]

I've changed my bots name, how can I update its name on top.gg?

[cyan palm]

-refreshdata

[wild stone]

@rich patio

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[rich patio]

Thanks, I thought it only updated the bots icon

[shut raven]

Hi, i cant seem to add my server to top.gg

Nothing shows up and refreshing doesnt bring anything up either despite being logged in

[candid mica]

are you the owner of that server?

[shut raven]

Yes

[candid mica]

is using this link works? https://top.gg/servers/add/YOUR_SERVER_ID

[shut raven]

No don’t work

[dreamy vessel]

I also have the same error

[candid mica]

hmm, okay how about adding the top.gg bot first to your server

look at your right sidebar and click the top.gg bot icon and press "add to server"

[shut raven]

Thank you all set up now

[toxic topaz]

Remove captcha from voting it's irritating

🤬

[dull dragon]

Hi! I'm an Admin on a team on top.gg, but I cannot reply to any reviews on a bot owned by that team. Is there something I can do (or the team owner can do) on our end to change this?

[shell inlet]

that's a known issue rn, you cannot reply

[halcyon vault]

does anyone know anything about the top.gg rating algorithm?

[digital canyon]

number of votes maybe

[halcyon vault]

but like see the original screenshots

its some weighted average of several factors, but id just like more info about the details

since my bot has been dropping down for no reason

[digital canyon]

Its because they are new bots. New bots should come up imo

You are seeing New Bots Page right ?

[halcyon vault]

no just searched

"study"

and sroted by the default one

[digital canyon]

ohh

[sturdy swan]

how do i remove a bot from my top.gg page?

[digital canyon]

on the bot's main page

[potent rapids]

But they wont see reviews

[long ferry]

It's the same as having a larger description, most users likely focus on the star count below your bots name and if further interested, check the reviews

[long ferry]

using html

[ionic hinge]

Hello

How are you all

I am facing a problem, please solve it

Now he is offline

[slow plaza]

Hello Mods,
I want to file a takedown. Stupid Bot (922088280034541619) has completely ripped of my bot's website that's RILP BOT.

The copied version is https://stupid.gg/ and they copied from https://rilp-bot.tech
So it's a humble request to please remove the bot from Topgg and I have also filed for Google DMCA and asked their hosting service to take down the website.

Hoping cooperation from your side

[dreamy abyss]

-wrongserver

[wild stone]

@ionic hinge

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dreamy abyss]

-htmldesc

[wild stone]

@sturdy swan

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[slow plaza]

<@&817055174613794826>

It's a little urgent

[dreamy abyss]

Looking at the two descriptions https://top.gg/bot/718501137484873748 and https://top.gg/bot/922088280034541619 the descriptions are different.

Did he clone the source code of your Discord bot? Or did he just take the website source?

[slow plaza]

The website

and used the logos even

Left one is the copied one

and the right one is the real one

[long ferry]

Hi! Thanks for reaching out.

Unfortunately we do not act on things that are not on our site. Please consider reaching out to them with a DMCA if you have the legal rights to that content (not from a template or anything that was bought through, unless license has been given)

[slow plaza]

I do have legal rights and have filed a DMCA takedown but as the website can be reached from Topgg also so I thought it would be good if I ask you to take it down from there even

[long ferry]

We do not host their site, nor do they embed it. Nothing for us to do there

[slow plaza]

They do have the website link in their info of Topgg

[long ferry]

We still do not moderate the content from their website nor will act on that, consider reaching out to them for that

Just because they decided to clone your website, we cannot take down their bot due to that. You need to figure it out with them

[slow plaza]

Okay understood thanks though

[spark warren]

Pressed submit on a bot and it took me back to filling in my details for the bot
any way to check if it has actually submitted or i need to redo

tried it again and it worked, think it was because i didn't select a language

[dreamy abyss]

There is one bot added today that’s currently in queue

[spark warren]

oh that's good thanks. didn't wanna submit it twice by accident and annoy people

[dreamy abyss]

Nah it’s all good 😊
A bot reviewer will look at the bot soon, queue is about a week at the moment

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[spark warren]

cool cool, this my second one, i think the last took two weeks or longer in the queue. you guys getting faster

[zenith pumice]

Why can't I delete comments/raitings?

And why can't I reply to it?

[spare lintel]

So I am working in a team of developers and i am wondering if i can add the bot even tho im not the bot owner?

[winter walrus]

comments can only be deleted by moderators, feel free to report comments that might violate our guidelines. Replying is a known issue, which is being worked on by the devs

[orchid dove]

Lol I got a similar issue I cant even login to vote for GZ Global
I guess the api is down or sth?

[winter walrus]

Yes, you can add the bot to the site

[spare lintel]

could i use the same descriptions and information?

[zenith pumice]

Where can I report this, a person just wrote a bad review because he did not follow our Tos and thus received a ban.

[winter walrus]

what do you mean by "same description and information" ?

[spare lintel]

this

[winter walrus]

If the bot is already on the site, you cannot add it again

[spare lintel]

that's what i thought just asking

[winter walrus]

Use the report button on your bot's page

[zenith pumice]

There is nothing

[orchid dove]

Or is it a discord error?

[winter walrus]

Could you send a screenshot here, along with your bot ID

[zenith pumice]

https://top.gg/bot/702535364325146645

[candid mica]

cant replying and reporting a review is a known issue rn

[long ferry]

See above

[tender hornet]

hey um, i changed my bot name, and i click refresh data button, and its still same. i have that issue for month alr

[radiant turret]

Hey, quick question, i for like 1 week now can't upvote any bot on the website, it says "You will be allowed to vote after this ad" but there's no ad, it just stays with that message permanently (this only happens in cellphone, I have to vote on pc)

[winter walrus]

The comment has been removed as it violates our guidelines.

[zenith pumice]

Thanks

[winter walrus]

Remove adblockers if you have any. If it still doesnt work, try a different browser

[long ferry]

-refreshdata

[wild stone]

@tender hornet

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[tender hornet]

oh

[sand shoal]

hello?

im trying to add our server in top.gg but

the next button just keeps loading

idk if this a bug or what

but it's been for a while now

and I tried to redo everything again but didnt work

pls ping me if someone knows what the problem is

[cursive pine]

same problem here ^

[long ferry]

try a different browser

[cursive pine]

aight

[sand shoal]

aight

[sand shoal]

still not working..

[long ferry]

Is it a bot you're trying to add?

[sand shoal]

our server

[long ferry]

Why does it say bot guidelines lol lemme check really quick

[cursive pine]

im trying to add a bot, even tried to check if i had any ad-blocker/tracker-blocker and disabled it and it persists too

[sand shoal]

no thats not mine

[long ferry]

ohhh

[sand shoal]

this mine

[long ferry]

yeah on the server one it may be due to you not being the owner, we're currently experiencing an issue with admins trying to add a server

[sand shoal]

ohh

so if the owner does, it might work?

[long ferry]

And if you do get that error, only way to fix that is why restarting chrome or closing the entire tab

Yeah it should then

[long ferry]

Yeah refer to above, "And if you do get that error, only way to fix that is why restarting chrome or closing the entire tab"

[sand shoal]

wait uh

[cursive pine]

yhhyyh gotchu

[sand shoal]

okay hold on

okay now it worked, I tried it with my own server

thank you so much

wait

no im wrong

it didnt work

lol it says it's not yet published but I can preview it

???

[long ferry]

give it a few seconds and try again

[cursive pine]

i switched from browser to browser on pc, tbh i just went on mobile and did it and it worked, thnx 🤝

[sand shoal]

yeah worked for me too, thanks!

[tulip jungle]

Is that working for long description of bots? >

[long ferry]

?

Not sure what you're referring to

[sturdy swan]

How do I embed an image into my Top.GG bot profile?

I want to link it to my patreon

[tulip jungle]

if > is possible in markdown

[long ferry]

yes, the description supports markdown

using html tags or the markdown tags, you could likely refer to what this user said @sturdy swan

the patreon one with javascript will likely not work if you're trying that

[sturdy swan]

Okay, thanks

[sturdy swan]

How i can add a Server to Top.gg ?

[shell inlet]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sturdy swan]

my server is not there

[zinc oracle]

if the "refresh servers" button isnt working try this
https://top.gg/servers/add/SERVERIDHERE
replace "SERVERIDHERE" with your servers ID.

[sturdy swan]

it works, thank you

[grizzled gulch]

same problem here

tried it with me server ID in URL and still same issue

[terse knot]

Hello, how do I check my bots status?

[long ferry]

Well you have not replaced the text in the url

[long ferry]

You cant

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[grizzled gulch]

i did now

still nto working

[long ferry]

add the bot directly: https://top.gg/servers/invite and then go to the add url replacing it with your servers id

have you tried the refresh servers button though, then cleared cache and logged out and back in?

[grizzled gulch]

yes i just did

[grizzled gulch]

will try this now

[plain sinew]

hi i accidentally logged out of my top gg and when i logged back in, i tried to vote on mudae and i simply never get an ad to pop up? idk if its a bug or what. ive tried everything, logging in, logging out, adding the actual top gg bot to my server etc. idk how to fix it and get the ad to load. i tried both mobile and pc

like when i try to vote on anything the ad never pops up…

[grizzled gulch]

keep getting this error

[grizzled gulch]

i cant select the role i want

[long ferry]

Make sure the role you're trying to set is below the bots highest role

[long ferry]

Also unrelated to top.gg

[grizzled gulch]

thanks

[deep badger]

how can I start a new line in the bot's long description?

just a new line or <br> doesn't work

it just look's like this then

[robust gorge]

Hello, sorry to ask you the question because we have to ask you often but how long does it take about for a bot to be approved?

[long ferry]

-upto

[wild stone]

@robust gorge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[robust gorge]

ok thx

[dapper spoke]

is this server count?

[deep badger]

it is

[median marsh]

Hello

how do i add my server

[sturdy swan]

buradaki botun davet komutu falan yok mu

eklersin oradan

[median marsh]

Nasi

@sturdy swan eklicem

Yardım edermsn

[sturdy swan]

bakayım bi

[median marsh]

@sturdy swan bekliom

[sturdy swan]

burdan ekleyemiyor musun

birde pardon

[median marsh]

Modlu

Dc

Sin

Sne

[sturdy swan]

hayır

link atayım

sana

[median marsh]

Hmm tamam

[median hedge]

I want to talk to someone from the staff

[fluid birch]

Sure thing! How may I help you?

[sturdy swan]

Hangi bottan bahsediyorsun eğer top.gg botundan bahsediyorsan @small lantern ye tıkla "Add to server / Sunucuna ekle" ye bas

[median hedge]

I sent the request for my bot but the host was bugged and it did not turn on, you can check it again

[fluid birch]

You can reapply on the site and it will get checked again once it has passed queue

[long ferry]

Please resubmit and make sure your bot host properly works now

You'll need to wait again

[median hedge]

ok

[vernal swan]

Hey my fellow nerds

Anyway to change our main Top.gg Usernames?

[stoic socket]

Your Top.gg username is your Discord username, so change on discord then https://top.gg/logout and https://top.gg/login

[vernal swan]

Real MVP! Thank you :)

Man... know I feel dumb. Cool

[sturdy swan]

how do i check how long its been since my bot submission

[zinc oracle]

you submitted 4 days ago

[sturdy swan]

.....

[zinc oracle]

what? https://i.imgur.com/9CqyFlN.png

[sturdy swan]

where is that?

[zinc oracle]

staff only channel

[sturdy swan]

ok

i have another quetion

for the bot dev role will i get it if my bot is approved?

[stoic socket]

yes