support

[sturdy swan]

Thanks man

[dreamy abyss]

You upload it on a public image host and use the URL they provide

Aha, thats not the .png URL thats just the imgur gallery URL
It should look something like: https://i.imgur.com/<theID>.png

Should be called direct link on imgur

[cobalt sleet]

Just right click on the image and "copy image location"

[dreamy abyss]

Here is the link: https://i.imgur.com/x0gOE0T.png

[teal grotto]

thank you, I dmed you!

[lethal cedar]

Report: "I created a game"-scam
UserID: 840997812720107530

[dreamy abyss]

Yeah, thats the success message letting you know it worked 👌

- but the bot does not have any commands
It's just on the server to keep stats updated and create invite codes

You could try CSS on your bot page to edit

<img alt="Background banner" src="https://i.imgur.com/x0gOE0T.png" class="chakra-image css-1yb2nwh" role="banner">

to be more visible. But yeah it is meant to be that dark. Its just to add some extra spice in the background without being too distracting

No. We are not a server bump list
You can encourage users to vote for your server to get higher in search, or advertise using auctions to be on the top of certain tags

[ripe berry]

It wasn't an error but I couldn't just type it
Now, I have submitted the bot so I don't think I really need support. Although, I really appreciate that you replied!

[grand ravine]

Oh that's the guy I busted yesterday

[cobalt sleet]

-b 840997812720107530 game scam

[wild stone]

Lisaaa#0001 was successfully banned.

[cobalt sleet]

Thanks for the reports

[grand ravine]

He refused to answer after I showed him I could get the source code of his scam

[nimble plover]

Hmm my bot got approved 1week and its not showing in search bar

[wild stone]

@nimble plover

Thanks for reporting this bug!

This is a known issue that our engineering team will be looking into. Unfortunately, there's no estimated time for when this will be fixed at the moment.

If needed, you can also report bugs by submitting a support ticket.

[neon summit]

-b help

-bhelp

[lost dagger]

hello, I just changed the name of my bot, I pressed the refresh my bot's data button on top.gg page and the name hasn't changed, when will it change?

my bot id 873192637438496768

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[lost dagger]

yep

thanks

🙏🙏

[teal grotto]

@long ferry Could you check DM please! It's in regard to my situation yesterday!

[long ferry]

I am not available

[plush talon]

Hey i have a question.

While my bot has 3 votes and other bots has 1, my bot is at the very bottom and the bots with the 1 vote is at the start. Why is this happening?

[sturdy swan]

How am i suppose to list my server info if the link that bot gave me is incorrect and it says error?

@long ferry

@zinc oracle

@steady finch

[cobalt sleet]

Please stop pinging staff

[sturdy swan]

Then how am i supose to fix my problem ?

I need a quick answer

[cobalt sleet]

Try logging out and back in

[sturdy swan]

How?

So i should kick the bot and invite back?

[cobalt sleet]

No. You log out of our site and back in.

[sturdy swan]

Oh ok

Ill try that

https://top.gg/servers/add/964235190086033498?botAdded=true

This is the link

[agile estuary]

Anyone know why my bot isn't showing up when I search it (I cleared cache and yes it's been more then 3 days)

[sturdy swan]

It doesnt works

[cobalt sleet]

Try kicking the bot and re-inviting it

@agile estuary @plush talon

[agile estuary]

Ahhh ok thanks hopefully it's fixed soon ୧( ˵ ° ~ ° ˵ )୨

[sturdy swan]

hey i deleted my server off the list so the owner can add. But it shows im the owner of the server still

[cobalt sleet]

It's unpublished so it won't be visible to others

[sturdy swan]

and when it is will it update?

[cobalt sleet]

They should be able to add it

[sturdy swan]

ok ty

[plush talon]

my bot is listed in top.gg one year now. It used to be working back in the old site with the amount of votes a bot has.

[sturdy swan]

how do i publish?

[sturdy swan]

it is published

[sturdy swan]

its public and still not the person who added it shows its name

[cyan blaze]

My main account is hacked

Can I transfer the ownership of my bot

Pls help the hacker has full access to topgg

[gentle garnet]

Why am I getting some webhook events twice??

https://us-east-1.tixte.net/uploads/cdn.waya.one/1650041086.png

[zinc oracle]

are you failing to respond before the first retry?
https://docs.top.gg/resources/webhooks/#retrial

[cyan blaze]

Anyone

[gentle garnet]

I have no errors in the console, the bot always respons in time with a 200 status code. The api code hasn't changed at all since November 2021

[zinc oracle]

can you prove ownership via eval?

[cyan blaze]

Eval?

What's that

I have it in my team

And can edit it's code

[zinc oracle]

is it possible your server isnt responding within a second?
we retry to send the webhook after a second of no response.

if so, try ignoring the request if you just posted a user vote recently.

[gentle garnet]

I mean, the api always respons after 2.2 seconds lmao

[zinc oracle]

ah that would be why

[gentle garnet]

And it **always **worked with that

[zinc oracle]

well, it never should have

[cyan blaze]

"await wait"

[cobalt sleet]

Transfer it to a team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[gentle garnet]

But it did for 5 months ¯_(ツ)_/¯

[cyan blaze]

Can I recover the bot

[zinc oracle]

I'm not really sure what you want me to say, retrial has been a thing for awhile.
https://docs.top.gg/resources/webhooks/#retrial

best not to wait. ideally you would respond before doing anything else.

[zinc oracle]

yeah sure dms.

[forest vigil]

Hello, I was wondering if I could report a site bug here? Nothing site breaking

[frosty frost]

Y dosent my bot show in the search bar when it got accepted 5 days ago

[static venture]

search bar doesnt work

[frosty frost]

...

What

[vague mango]

it does work, but search takes up to a week to reindex generally. we are working on that specifically

[gloomy shell]

we ask that you report bugs by opening a ticket at https://support.top.gg :)

[forest vigil]

Ok thanks!

[iron star]

Help

@gloomy shell

[gloomy shell]

please do not ping specific staff members

[iron star]

How do I find my server with gg./

[gloomy shell]

just ask your question and someone will answer

[iron star]

Sorry:;

[gloomy shell]

thats not a top.gg question, please ask in #general

are you talking about server invites?

or your top.gg url

[opaque wing]

I cannot bid my bot?
https://cdn.ch1ll.tk/r/top.gg_ads_no_work.mp4

Nothing shows.

[gentle garnet]

#auctions-support

[opaque wing]

oh lol

[vale sand]

My bot doesn’t have any NSFW content, it was legit already approved but I deleted it to change the name?

@shell inlet ^

[stoic socket]

does your play command show thumbnails?

[shell inlet]

your /play command shows thumbnails which contain nsfw content

[stoic socket]

Yep what I thought ^

[vale sand]

Am guessing that depends on the song you play… my bot was previously called Auxy and was approved I deleted it to change the name?

[shell inlet]

read the reason

If your command uses an API or searches the web please use features such as safe search to filter the content if you wish to have it available in non-nsfw channels.

[gloomy shell]

You're allowed to have the thumbnail of the video in the "thumbnail" section of the embed. If its in the larger "image" section of the embed or simply embedded into discord, we do not allow it

[vale sand]

Yes that’s fine I was just wondering why it was previously approved?

[gloomy shell]

it was probably approved before we made that change.

[frosty frost]

Ok, so in 2 days?

[vague mango]

i would just check in a private tab every now and then for the next couple of days yea. you can bring it up here again if it doesnt show up, but this is something we have our backend devs looking at specifically and it still needs some time

[vague mango]

what term are you searching specifically btw?

[frosty frost]

just my bot's name

[brave harness]

how do I claim the $15?

[cobalt sleet]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[brave harness]

ah, so I just wait until April 30th?

[cobalt sleet]

Yep

Well, May 1st

[brave harness]

gotcha

thank you 😁

[cobalt sleet]

No problem!

[gloomy shell]

HI blizz! Are you having a problem with the actual search bar itself? Or the results from searching?

[proper sentinel]

how do i add a server to top gg ?

tried to search for it and follow the steps that way but cant find the server on there

[slate slate]

Where am i supposed to change the list of servers using my bot, it used to be a simple field where i can enter IDs, but it seems to be gone?

[gloomy shell]

you cannot edit it, its done automatically now

[slate slate]

What is it based on then?

[gloomy shell]

if our bot @small lantern is in the server

[slate slate]

It seems to be practically the same as the list i entered myself a while ago

and its most definitely not the biggest servers using my bot

even though bigger ones are listed on top.gg and are using my bot

[gloomy shell]

try logging out and logging back in again

I dont know the exact specifications of it

[slate slate]

There's no way to have it manually edited anymore?

[gloomy shell]

No there isnt

[slate slate]

Thats sad

the list isnt even filled up

[gloomy shell]

If you want to leave a suggestion on https://feedback.top.gg - your suggestion can get upvotes if people like it and we may take it into consideration

[proper sentinel]

ok so figured it out did all the steps clicked finish and took me back to step 1 with everything blank again? idk if that added it or what

[stoic silo]

hey how long does it take 2 verify

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[stoic silo]

tysm!!

[proper sentinel]

ive added my server, however if you search for the server it doesnt come up, if you go from “edit” server it says error 404 server cannot be found

also where do i find the link for people to vote it?

[dreamy abyss]

What is the server id? I am not able to see it in any of our logs

[proper sentinel]

where do i find that ?

[dreamy abyss]

Is it KaKuna MaTata?

[proper sentinel]

yeh

lol

[dreamy abyss]

This is the vote link: https://top.gg/servers/942703363240374272/vote

And the bot page is here: https://top.gg/servers/942703363240374272

[proper sentinel]

so i just copy that link and it will be permanent

[dreamy abyss]

yep

If you are still getting a 404, clear cache 🙂

[proper sentinel]

awesome thank you for the help!!

[dreamy abyss]

Regarding search, it is a known issue. It may take up to 2 weeks or more for the server to show up. The engineers are working on improving that 🙂

[proper sentinel]

that’s absolutely fine atleast i know i didnt set it up wrong 😂

[green oak]

I cant vote

[cobalt sleet]

Log out and back in again

[green oak]

When i try to log in it sends me to that page

it only happens to me on the cell phone, on the computer I have no problem

[cobalt sleet]

Try clearing your browser cache and cookies

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[green oak]

Ok

It work, thanks

[sturdy swan]

is that a bug that i cant log out on top.gg??

[stoic socket]

https://top.gg/logout

try that

[lucid echo]

Every time I vote for a server it doesn't seem to go through, can someone help?

[honest sparrow]

My voting is not working

For some reason

Can please have a look

Thank you

[stoic socket]

Contact their support

It registered your vote on Top.gg’s side

But obviously not on Poketwo’s side

[noble badge]

i am having problems editing my bot info

[honest sparrow]

Thank you

[lucid echo]

It doesn't work

[clever juniper]

Its the problem within the api then

[dire pike]

May I know how long ago you posted the bot on Top.gg

[opaque wing]

Top.gg staff cannot help you here. It's most likely a problem with TacoShack's API. You should join their Discord server and talk to them about it there.

[deep summit]

Hi if i had a quiry about my account would i explain it or talk about it here or would i have to make a ticket for that subject?

[noble badge]

hey, I am not able to edit my bot idk why https://cdn.discordapp.com/attachments/714045415707770900/964689921262649384/unknown.png

[deep summit]

You will need to go to this website top.gg and go to profile and click edit on the server

@noble badge

[noble badge]

already done that

[noble badge]

it a discord bot not a server

[deep summit]

Are you able to invite your bot to the server?

[noble badge]

yea

i just not able to edit it

[modern sleet]

Can I ask why there are bots advertised on the search term for my bot?

https://i-love.wickbot.us/meso7/TarOdure34.png

[noble badge]

wydo

wdym*

oh

i seee what you meant

[modern sleet]

The search is for wick, it's showing other bots as promoted.

[noble badge]

#Promoted onces will go to every page but other bots i saw idk

see

[modern sleet]

Used to show for tags, which I get, now it seems to show on any bot that fits that tag?

https://i-love.wickbot.us/meso7/depOwAXu80.png

[noble badge]

the ones on the bottom no idea

[modern sleet]

bottom ones have the word in them at least

[noble badge]

mhm

[modern sleet]

Unrelated question, do the vote credits continue as you get into the hundreds of thousands and millions of votes?

[noble badge]

idk why but i am not able to edit my botinfo I am just waitting on this point

[lean lark]

Hi guys

Am created my own bot

How much verification progress time?

[fallow hemlock]

U need to go to the website and add ur bot first

And it should take 2-3 weeks

[lean lark]

I already added

[fallow hemlock]

Ok

Noice

Then wait

[lean lark]

Ok

[sturdy swan]

Is the website usually really slow?

[sturdy swan]

uhm.. im gonna sound real dumb but how do i bump my server with the top.gg bot

[sturdy swan]

Why my bot is not showing in search

And it is not visible

Why my bot is not coming

But it's showing live in my profile

[cobalt sleet]

Please stop ghost pinging staff

[sturdy swan]

Okay

Say me reason sir

Please

[lean lark]

You need to wait verification process.

[sturdy swan]

It's done bro

It's Live showing

[lean lark]

Strange

[lean lark]

Is there any warnings in bot page?

WWWhen bot isis got verified?

You need wait some time to get it displaying on search

[sturdy swan]

No

6days went

[sturdy swan]

Still happening

[lean lark]

Hmmm

I can't help you, sorry

Never got that error

[zinc holly]

Same

I also can‘t update the tags

[junior pebble]

Yay, the website is down.

[zinc holly]

Yay

[sturdy swan]

These getting bad

[junior pebble]

I think it's back alive.

[sturdy swan]

I don't

I can't search my bot

[junior pebble]

Well, it's horribly slow.

Site slow/Down
Our site is slow again/down again. We brought cookies!

We need this. 😂

[sturdy swan]

cookies for what ?

[dreamy abyss]

Thanks folks. I reported it to the team

[onyx minnow]

Hiis the website down

[dreamy abyss]

Yeah. The site is currently experiencing some issues

[onyx minnow]

Ah i see

thanks

[dreamy abyss]

The team is have been notified 👍 No ETA for fix at the moment

[thin ridge]

Slow for me too

[sturdy swan]

topgg down?

[dreamy abyss]

Please read my messages above

[sturdy swan]

oh bm

mb

[onyx minnow]

hi if i changed my bot pfp and name . does automatic change in top gg website

[thin ridge]

yes it does but it will take time so the database changes

[onyx minnow]

ah i see thanks

[thin ridge]

np

[low sparrow]

egg

oops wrong channel lmfao

[maiden plank]

hi i want to know why my bot keeps getting rejected even though ive tried twice, im not sure if its a bug on the website but i open the website to check if my bot is verified or not and it vanishes

[long ferry]

You should read the decline reason

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[maiden plank]

ok ill check

ok thanks i know now, i did not know i had to join this server

[obtuse shell]

i have a question so my bot is life on top.gg's website but the button of the bot which shows add bot to your server is still not working and i would ask how i could fix this

[cedar orchid]

Ok

[ashen rose]

Hi, so I changed the name of my bot, but I can't change it on top.gg, could you help me?

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[ashen rose]

Thanks

[cinder crypt]

https://top.gg/bot/956872126462300234

Hi! This bot is heavily faking reviews and has all their friends giving upvotes. It is not fair for them to take business by using fake reviews, quite upsetting.

[alpine garnet]

uhh so my bot was recently denied cause of so apparently the cog has 3 more commands, i.e., manga, user and character, do i need to mark all of them nsfw as well or no?

[gloomy shell]

Use the report button on the page to report it so that our moderators can look into it. Make sure to include all of your proof in your report. Or you can submit a ticket via https://support.top.gg

[gloomy shell]

your bot cannot send any nsfw from any category

(unless in an nsfw channel)

[cinder crypt]

have done so, haven't heard back/seen any action, it is hurting us in the meantime

[alpine garnet]

i didn't knew that anime commands are considered nsfw

[gloomy shell]

the thumbnail can be

[alpine garnet]

so my question is, do i need to mark all of nsfw or no?

i mean mangas can also have nsfw thumbnails ig?

so can characters

[gloomy shell]

so then yes, you just answered your own question

[alpine garnet]

alright, so i just re-submit after refactoring them?

[gloomy shell]

yep!

[left turtle]

Hello

[alpine garnet]

alright ty

welp now i gotta wait again for the approval sed

huh? am i doing something wrong here?

that's my old bot btw

[stable basin]

Why not check on your profile?

[alpine garnet]

that's my profile, isn't it?

[gloomy shell]

Our site caches things, so you may need to wait an hour or two for it to be not cached anymore

[alpine garnet]

RIP

[sturdy swan]

@long ferry Hey Bro i did dm you because someone told me to
but can you pls check my server and unlock it i have made the necessary changes

[long ferry]

I am not available

[sturdy swan]

When ever ur freee maybe

[glass igloo]

Ehm can someone explain me why my discord listing is still blocked?

[gentle garnet]

I have a question, what is the difference from the tag antiscam and anti-scam lol, and why are there different bots listed

[long ferry]

Because I haven't had time to unlock it yet

[long ferry]

You can actually add your own tags, some people decided to just have anti-scam instead of antiscam

[glass igloo]

ok sorry

[gentle garnet]

I entered Antiscam as tag, as I hit enter it was anti-scam lol

[dire pike]

Can someone mention "Krypton#7331"?

[stoic socket]

@sturdy swan

[spring saddle]

help

[dire pike]

Thank You ♥

[cyan palm]

Clear cache and try a different browser

[light rampart]

Hello, I cant give ads

And I dont know why

Can you help me?

[cyan palm]

@light rampart Hello, you have successfully bid and you can see your server on the right side of the auctions page. Auctions ends in 2 days, your ad will be on after auctions end.

[agile estuary]

Once the bug with new bots not showing up when being searched is fixed can I be pinged or will it be mentioned in #954488568967995472 anyway?

[noble badge]

I am not able to edit my bot info

[agile estuary]

I'd clear cache and try again (Trying another browser may aslo work)

[noble badge]

I tired that

but I did not clear cache

[agile estuary]

defo try clearing cache site has problems with dat all the time

[noble badge]

it a ownershit problems

[agile estuary]

Is it part of a team or directly owned?

[noble badge]

directly owned

[agile estuary]

If clearing cache doesn't fix the problem just wait for an actual staff member to help you because I don't know this stuff

[noble badge]

I tried that last night nothing is working

[cyan palm]

@noble badge could you try to edit again?

[sturdy swan]

@cyan palm Can you pls unlock my server from the website please i have made the necessary changes. I

I've been on this for 3 days and no response man pls

[noble badge]

alr

[noble badge]

Thanks!

[cyan palm]

Anytime

[cyan palm]

You should contact with the mod who locked your server

[sturdy swan]

Done that but he aint doing it for the past 3 days
Saying he busy

:\

hello

[cyan palm]

I'm sure they will handle it when they become available

[sturdy swan]

Alright

[zinc oracle]

no, also #development

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[glossy light]

How do I add another creator to this list?

[modern drum]

i trying send webhook to my guild channel but webhook url returns error "Invalid webhook token"

No, you cant

[sturdy swan]

#development

[sturdy swan]

you cant

[broken pulsar]

So I report a review that breaks TOS multiple times and it’s still up… I feel like reviews are very broken and never get sorted, especially when personally identifying info can be used to make false accusations against someone which are seemingly ignored by reviews moderators

Server ID 887888239480934450

[modern drum]

topgg den göndertmeye çalışıyorum kanka

ondan buraya yazdım

[sturdy swan]

still #development

[modern drum]

peki

[glossy light]

How come I see dyno bot can have more then one creator?

[sturdy swan]

its deprecated

[stoic socket]

you used to be able to add multiple owners, but that feature was removed in favour of teams

[glossy light]

Oh well I dont want to take credit of me owning the bot

Since the @sudden viper help me code the bot

So I would love to add her to the creator list

[stoic socket]

That is why I would recommend adding to a team, and then the team becomes the owner rather than you

[glossy light]

Ah

Okay thank you

[glossy light]

How long does it take to show that the team is the creator

?

[stoic socket]

You just need to wait for cache to clear

Might take an hour or two

[sudden viper]

Why are you constantly pinging me here Lucky.

You don't have to ping me every time.

[glossy light]

k

[glossy light]

Sry <3

[sturdy swan]

Who is crypton?

https://discord.com/channels/@me/962703873137573938/962703875511574608

[stoic socket]

@sturdy swan ?

[rigid valley]

BTW, we cannot access this link

[wintry oriole]

there is a tag i cannot add to my servers tags, it is called c++. although it is listed as a possibility, you have a regex on the tags that disallows it, giving the error 'please correct the fields highlighted below' but highlights nothing. i had to look in the console to find this:

[supple mica]

The regex allows characters a-z and numbers 0-9. No special characters

[lone anvil]

there wasnt a restriction initially so its probably a tag that was added prior

[wintry oriole]

yes, there are tags there that dont match that restriction though, you should probably get rid of all non-conforming tags, or allow existing tags that dont match the pattern

also, this error doesnt correctly highlight the tags field

so that needs fixing 😄

[patent tundra]

https://discord.com/oauth2/authorize?client_id=909386289789423667&permissions=1644971949559&scope=bot applications.commands

can anyone tell me if this invite link is working for them

it works for me but for some other peeps it doesnt

does it show invalid two factor code?

[long ferry]

that error is due to them entering a wrong 2fa code

nothing related to you

[patent tundra]

i want to disable it

[sturdy swan]

I want to rush to the references of the private bot, but because the bot is close to completing the 100 servers, and we want to apply for documentation, but I am waiting for your response. Thank you

[long ferry]

its not possible

[long ferry]

-verifybot

[wild stone]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[patent tundra]

bruh

ok

[sturdy swan]

I don't understand, I want to check the bot quickly, but it's close to 100 servers and it took a long time

[long ferry]

-upto then

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

since you had an approved bot already

[hollow folio]

top.gg still down?

[long ferry]

Seems to be working

[sturdy swan]

??

[long ferry]

Top.gg uses ads, these ads may track you

If you do not agree to that, you can purchase premium to remove the ads, otherwise you cannot use top.gg

[sturdy swan]

What do you mean, the first robot did not take all this time in references?

[long ferry]

Queue times change

[rare spade]

why does my widget not show up?

Bot is approved

[long ferry]

Try refreshing your bot avatar

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[rare spade]

thx

worked

[sturdy swan]

Yes.

[fallow hemlock]

how do i find the bot that i added(not approved)

cuz their bot is more related to ur search?

[tiny knoll]

how do I add the top.gg bot to my server

[cerulean ember]

Add to server button

[tiny knoll]

O

ok

[outer shuttle]

I changed my bot name but top.gg didn't want to change it

[slow jacinth]

-refreshdata moment again

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[outer shuttle]

I refresh data, but nothing has changed
@slow jacinth

But l changed the name of the bot and the picture

[slow jacinth]

now wait a few minutes

or hours...

[outer shuttle]

Ok thx

[slow jacinth]

[runic spruce]

Yo ik this is for tech support but is there one for moral support

[long ferry]

No

[runic spruce]

Damn

[fallow hemlock]

how to find my submitted bot in top.gg

i need the page ;-;

[sturdy swan]

Anyone know
which bot will log bulk message

[fallow hemlock]

?

[sturdy swan]

When you purge 10 message in server

the bot will save 10 message

to logs

[fallow hemlock]

erm

i mean

where do i search for my submitted bot

in top.gg website

but its not approved yet

[long ferry]

you cant find your bot if its not approved yet

also your bot seems to have been declined in 2021

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[ionic junco]

total votes or 101 monthly votes?

[long ferry]

monthly

[untold spindle]

i didnt use autocode

This is stupid

[long ferry]

Please contact the bot reviewer, they should be able to help you

[sturdy swan]

@long ferry Can you pls unlock my server now i have mad the necessary changes

[fallow hemlock]

i cant re-apply?

its rejected cuz of bugs

now i fixed them all already

[sturdy swan]

you can reapply

[long ferry]

what is the bot id

[fallow hemlock]

i add my bot edi

at the top.gg website

[fallow hemlock]

905427623780442142

[long ferry]

submitted by someone else

@sweet prism submitted the bot

user 894722935816863785

-ui 894722935816863785

[wild stone]

» Username

skem ur mama#5498

​

​

» ID

894722935816863785

» Nickname

None

​

​

» Highest Role

None

» Badges

​None

» Joined Server

Not in guild

» Creation Date

Mon, Oct 4, 2021 11:09 PM (6 months ago)

Aurel#0001 · Apr 17, 2022, 5:53 AM

[fallow hemlock]

oof

thats my brother's gmail

🤦‍♂️

can i revoke it

[long ferry]

Login into that account and delete it

[fallow hemlock]

ok

thanks

:D

[serene iron]

Hi guys

[sturdy swan]

hi! i've searched high & low for my server on the site under every tag, searching by name, googling, scrolling down through like 1k+ servers down to tons of 0 votes ones and can't seem to find my server? ( https://top.gg/servers/643639133255761931 )

the only way i got a link to my servers page was through the "view" option while logged in as owner

and I know joins arent to be expected quickly but I have about 800 votes in 3 days and 0 joins at all, but my friend who uploaded their server the same day/the day before me has gotten about 10 joins and comes up when I google their server name + topgg and is visible when I scroll down on servers ( https://top.gg/servers/763920338789597185 )

is my server shadowbanned?

[ornate junco]

is that your server?!?!1

[sturdy swan]

kittens is, blush is my friends's

why?

when i search "blush topgg" blush comes up, when i search "kittens topgg" nothing pops up

[ornate junco]

you can make the name easier to search than making it look good

[sturdy swan]

when i scroll down for like 20 mins kittens is nowhere to be found

blush and a ton of others are

[ornate junco]

its just how the search works

my bot doesnt show either

[sturdy swan]

i know topgg's visibility is wacky with that but i still feel that something else is broken

like i may have set something up wrong

[ornate junco]

if others can view your server then its not banned

you could try vote your server and see if that helps

[sturdy swan]

they can't find it on the website using searches, they can vote for it with the link from server owner dashboard and view it from the link from owner dashboard but

can't navigate to find it on the site

[long ferry]

consider setting a more normal name then

an emoji and a bunch of weird unicode wont help search at all

[ornate junco]

yeah i think there is a limit

[sturdy swan]

but it doesn't even pop up based on votes? or am I like going past a character limit for it to normally pop up at all

[long ferry]

as I said

you will likely not even find it in the first place seeing the emojis and the unicode in there

[ornate junco]

change it to something simple and search for it

[sturdy swan]

done

how long will it take to update?

[ornate junco]

it should take a few mins

[sturdy swan]

Same problem for me

[sturdy swan]

does your server have a bunch of text & symbols too?

[sturdy swan]

No

[ornate junco]

well i have the same problem

[sturdy swan]

[sturdy swan]

You should only say what's the reason behind this

[ornate junco]

my bot is animal but it shows anime

[long ferry]

as I said, emojis in the name will likely not have it appear in search aswell

[sturdy swan]

No emojis bro

[long ferry]

𝕴 𝖆𝖒 𝖓𝖔𝖙 𝖘𝖊𝖆𝖗𝖈𝖍𝖎𝖓𝖌 𝖋𝖔𝖗 𝖙𝖍𝖎𝖘, 𝖘𝖔𝖒𝖊𝖙𝖍𝖎𝖓𝖌 𝖚𝖓𝖘𝖊𝖆𝖗𝖈𝖍𝖆𝖇𝖑𝖊

we're experiencing search issues nonetheless, so it might not show up at the moment

[sturdy swan]

also question

what made ya'll gear towards bots more then servers?

[ornate junco]

they already have bots on the site

[long ferry]

because Top.gg's userbase is larger on bots than servers

aswell as Top.gg being the largest botlist afaik

[sturdy swan]

oh, but I heard that top.gg used to be the main source of growth for notable servers like Paradise Isle & a crumb of serotonin pls & e-girl paradise

what made it drop out of that level of numbers for servers?

[long ferry]

Top.gg is not the largest site regarding servers, there's larger ones

[sturdy swan]

outside of disboard, what is?

[long ferry]

[sturdy swan]

but basically my question is were ya'll more server-shifted at some point?

[ornate junco]

they started with bots

[sturdy swan]

My bot is not showing in top.gg search

known i s s u e

What Is the problem

[sturdy swan]

this

[sturdy swan]

My bot and server both are not showing

[long ferry]

read what I said

[sturdy swan]

But it is live showing in my profile

Both

🗿

But search nothing is showing bro

[sturdy swan]

read this

[sturdy swan]

https://top.gg/bot/962686686192631868

[long ferry]

read what I said

[sturdy swan]

Okay

[sturdy swan]

When it will get solved

[long ferry]

no eta

[sturdy swan]

Okay

[long ferry]

7head

[unique tartan]

what can i do with vote credits?

i mean these

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[unique tartan]

i still dont understand pretty much but ok

[steep lantern]

Is it planned that we can set different description for different languages?

[cobalt sleet]

-auctions @pearl plover

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1650394800:F> (<t:1650394800:R>) to <t:1650913200:F> (<t:1650913200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1650394800:F> (<t:1650394800:R>)

Next Auctions Ending: <t:1650913200:F> (<t:1650913200:R>)

Apr 17, 2022, 9:02 AM

[sturdy swan]

Hello is html work on top.gg long description?

yes

[toxic topaz]

what

🥲

[sturdy swan]

Is js <h1>Getting Started</h1> is this work?

[stark hornet]

Yes

[sturdy swan]

Kk

[stark hornet]

Yes

[muted quest]

Why does top.gg is laggier than the old top.gg

[stark hornet]

As so many bots are added to the site daily, it makes the site slower. This is the reason why newly approved bots don't appear in the search. The team is working on it to make the site more stable.

[sturdy swan]

nope

they are talking about the frontend, not the backend

[stark hornet]

Backend data affects frontend resulting in slower performance of website. As Top.gg has immense data of Discord Bots, auctions, servers etc, it often gets lagged. This can be resolved by improving the stability of the site using different debugging tools or handlers or packages.

[sturdy swan]

💀

you call this a "backend issue"?

[ornate remnant]

Hello my bot is not showing up in search results after 7 days after being approved

[winter walrus]

We are currently facing issues with the search system.

[ornate remnant]

ohkay

thanks

[summer patrol]

Is there anyway I can delete a bot page? 👀

[shell inlet]

go to your bot's page and you'll have an option under creator controls to delete it https://imgur.com/xwOlALG.png

[summer patrol]

[sacred charm]

Can you delete my bot's team and just transfer it to me

904055548050300939

[sturdy swan]

youll have to delete the bot and resubmit ti

and you cant delete teams

[sacred charm]

nevermind then thx

[exotic token]

I can't edit my bot What is the reason

[stark hornet]

This is a frontend issue. But he was asking about search results which is a backend issue.

[stark hornet]

Sign out and sign in to your account and then try.

[fringe surge]

Is there any way i can delete all comments made under bot? // who i contact for this?

[sturdy swan]

Why does top.gg is laggier than the old top.gg
doesnt like a search issue

[sturdy swan]

nope

[stark hornet]

Not possible. You can just report the comment.

[exotic token]

did not work. I've been getting this mistake for a long time. it's almost 1 year

[stark hornet]

👍

[fringe surge]

then i'd be reporting every single comment since i repurposed the bot then it originally was

[stark hornet]

Only report if it has offensive content. You shouldn't report to get them deleted.

[fringe surge]

i know that, thats why i'm here

lol

[stark hornet]

@cobalt sleet Can you look on this issue?

[stark hornet]

It's good you know that.

[exotic token]

Can't Anyone Help Me?

[stark hornet]

I have told the staff. They will look on this as soon as possible.

[muted quest]

how??

[exotic token]

thanks

[stark hornet]

Welcome :)

[sturdy swan]

its not a backend issue, its a frontend issue

[muted quest]

well I know but I rather want low details option if top.gg makes it too laggy

[stark hornet]

Yes. You can resolve it for your web browser by clearing the caches!

https://support.google.com/accounts/answer/32050

[sturdy swan]

clearing cache wont help it

[stark hornet]

Maybe

[stark hornet]

Pls shift the conversation to #general channel as this channel is for providing support.

[low sparrow]

maybe not mini mod this hard

[arctic whale]

And what they're doing is providing support, so maybe getting a hang of reading comprehension would help you

[scarlet topaz]

BDFD user detected, opinion rejected

[stark hornet]

Maybe

[stark hornet]

I used it. But now I use djs.

[vernal plaza]

i updated my bots profile picture and now the picture on top.gg has disappeared, how do i make it appear with my new profile pic for the bot?

[scarlet topaz]

https://media.discordapp.net/attachments/895454140665311272/922323276464812042/caption-28.gif

[stark hornet]

Click on Refresh Data Button.

[sturdy swan]

click refresh data button on your bots page

[stark hornet]

👍

[vernal plaza]

still shows up with

[sturdy swan]

wait up to 1 hr

[stark hornet]

5-6 mins

[low sparrow]

this has been a known issue for ages my guy

[stark hornet]

It appears in 6 mins in my case.

[low sparrow]

thats just your case

[long ferry]

Yup, it varies on how long it takes for it to show up

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[long ferry]

Generally just refer to this

[low sparrow]

i miss being able to use luca commands :(

[brave stirrup]

Hey does top.gg send a webhook when a user can vote again?

[long ferry]

It does not, no

[brave stirrup]

Aw that's sad

[exotic token]

Has the problem been fixed?

[stark hornet]

I don't know. I have just reported to them.

[exotic token]

This problem has not been solved for a long time, no one cares. Someone has to be a helper.

[fast reef]

yeah

top.gg is shit

[arctic whale]

Is the fucking /me endpoint gone

[long ferry]

Nope just moved http://top.gg/user/me

[arctic whale]

Oh nice

[exotic token]

No

[arctic whale]

@exotic token Which profile do you get when visiting that link?

[exotic token]

I'm still having the same problem please help

[arctic whale]

Are you sure it's the same profile that's listed as the owner of the bot?

[exotic token]

Yeah

[arctic whale]

I assume your bot is also listed in the Discord Bots section there?

[exotic token]

Yes but I keep getting errors

[fast reef]

fuck u bozo

[long ferry]

What URL are you on when getting to your bot page

-support @fast reef

[wild stone]

@fast reef

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[fast reef]

what

freedom of speech my friend

[exotic token]

https://top.gg/user/8397973335203053568

[fast reef]

shit bot

cringe

[arctic whale]

Can this guy get muted already

[fast reef]

german scammer

[long ferry]

https://media.discordapp.net/attachments/264445053596991498/508644061343645696/free_speech.png

[fast reef]

bro

[long ferry]

-m @fast reef

[wild stone]

Drabmarker#5870 was successfully muted

[long ferry]

Watch me violate freedom of speech

[arctic whale]

Thanks, he's more annoying than Karens

[exotic token]

please help with my problem

[arctic whale]

Fuck your rights and back to the topic at hand

[arctic whale]

Do you press View or Edit on your bot?

[exotic token]

Yes but I'm getting an error

[arctic whale]

It's not a yes/no question

Which button do you press to get the error?

WHICH one of these?

[exotic token]

I'm getting this error when editing

[arctic whale]

HAHAHAHAHA don't tell me it's the same shit I get

Oh it's even better

[exotic token]

how do we solve this

[arctic whale]

So he's listed as the sole creator and doesn't have access to edit his bot

[zinc oracle]

ngl, I thought that issue was fixed.

[arctic whale]

Mine never was

Doubt this would be

[zinc oracle]

you're getting a 403 too?

[candid mica]

does using another browser fixed the issue?

[exotic token]

No it is not resolved

[arctic whale]

I'm getting a listed bot on my profile that I don't own

[exotic token]

Yeah

[exotic token]

No

[arctic whale]

Which is lib dev one that's owned by a team which I'm not in

So I've had this since teams were introduced

(or forced, as far as I recall)

[exotic token]

can't you help

[zinc oracle]

I dont have access to that, I'm not a site dev.
I'll see if we can reopen the issue

[exotic token]

How do we fix it it's been like this for a long time

[arctic whale]

Only site developers can fix it

And Woo will notify them, as you can probably tell (if you have some common sense left)

[exotic token]

okey

[zinc oracle]

do you just want to delete it and re-add it? potentially will fix the issue.

[exotic token]

I can't delete because I can't edit

[zinc oracle]

I can delete it

[exotic token]

of course it would be great

[muted quest]

how to change colours in top.gg

wow déjà vu

[vernal plaza]

how do you add the server count to your bot page?

thanks

[shut bison]

hello

[vernal plaza]

after posting stats to topgg how long will it take to update the server count on the bots page?

[long ferry]

?

[long ferry]

Give it an hour or so

[vernal plaza]

alright thanks

[shut bison]

How can I fix the creative person looks different on the home page of my bot?

[long ferry]

What do you mean

[shut bison]

Why does the creator of my bot look different?

You should check my profile link
https://top.gg/user/3798227394578022400

[long ferry]

Not sure what you're referring to, do you mean that's s different user

Edit the bot page and save

[shut bison]

yeah

[long ferry]

Yup then read above

[shut bison]

It isn't happening

[long ferry]

The user on the bot page is a different one

An entirely different user, it's not you seems like

[shut bison]

yeah

my english is bad i apologize for that

I mean on my bot page the producer appears to be someone else

[long ferry]

that's a different user, are you perhaps in a team with them?

[shut bison]

No we are not on a team, how can I fix it?

[shut bison]

And she doesn't see any bots on that person's page

[long ferry]

-ui 733408374451994714

[wild stone]

» Username

✢ Yusuf Gt#1990

​

​

» ID

733408374451994714

» Nickname

None

​

​

» Highest Role

Bot Developer

» Badges

​:Bravery:

» Joined Server

Tue, Apr 12, 2022 3:27 PM (5 days ago)

» Creation Date

Thu, Jul 16, 2020 7:43 PM (2 years ago)

Aurel#0001 · Apr 17, 2022, 3:09 PM

[long ferry]

This is the bot owner

[sturdy swan]

@shut bison Your top.gg profile doesn't appear to have a bot

[shut bison]

What? I'm the owner of the bot must be a reciprocity

[shut bison]

It's not on that person's profile, mine does.

[long ferry]

Then you were added to a team

Can't help you otherwise, perhaps ask them to delete it for you to re-add

[shut bison]

But the bot doesn't appear on that person's profile?

[long ferry]

It was added by them, can't help otherwise

[shut bison]

That bot belongs to me but how can it be fixed

[muted quest]

I'm not on pc

[zinc oracle]

it seems to be in the same spot on mobile

[muted quest]

But hiw

But how

[cinder crypt]

How do I edit my bot's title on TopGG?

[shell inlet]

that's not an option, your bot's username will be registered as it's title on the bot page

[shell inlet]

just tap on it and change

[muted quest]

Ohh

my pov is laggy

one time it got crashed

[shell inlet]

first you have to submit your bot on out site

wait patiently for a bot reviewer to review and submit your bot, you'll get a dm if it's accepted

you'll get a ping in #mod-logs with the reason of decline

you can fix the issue based on the reason given by the reviewer

[west crest]

Is my server banned from top.gg? I haven't been able to search my server on the website for several months now. Not sure what happened

#support message

[shell inlet]

i can see it https://imgur.com/SiOyteC

https://top.gg/servers/741151746403074070

[west crest]

@shell inlet what did you type to find it? When I search via server name or tags, it doesn't show up. I can access via direct link, but can't seem to find on the website search function

[shell inlet]

your server name seems to have cancerous characters, if you type puffcord it won't appear pretty sure and it's not showing in tags probably because your server only has 3 votes so far this month https://imgur.com/IMgCy68

[west crest]

@shell inlet ah ok thank you. Yeah haven't been promoting the top.gg cause people are saying they can't find us on the website. Votes are nice but useless if people can't find you on the website

[shell inlet]

no problem at all!
just there's the link of your website and if you aren't able to find your server next time just follow this https://top.gg/servers/<any server id you are looking for> it'll show you the page if the server exists

[west crest]

Cool thanks!! Just to confirm though, were you able to locate my server without the direct link?

[shell inlet]

i'll try once

yep if you enter the cancerous characters in the search bar you can find it https://imgur.com/V9K7wVC

[west crest]

Thanks for testing that!! Good to know

Appreciate the help @shell inlet

[shell inlet]

thank you and np

[sturdy swan]

trying to grab or hack account by misleading users 😕
ReviveSupreme#1234
238179053683736576

[hybrid current]

34 or 93 or 99 ?

[shell inlet]

afaik the votes you see in analytics are per week's votes

[hybrid current]

oh ok

@shell inlet

how can i claim it

[shell inlet]

https://imgur.com/teIdXAw

[shell inlet]

read this part and check the links https://imgur.com/nBBF2P8

[mighty heart]

where do you see those vote credits again?

[hybrid current]

can i transfer it to my paypal account ?

[shell inlet]

you can see them under https://top.gg/bot/<your bot id>/votes

[shell inlet]

no you cannot

[barren bay]

Anyone know a bot where once i give a member a role theyll get ghost pinged in a channel?

[shell inlet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[buoyant cliff]

@sturdy swan ID: 965224555264237568

Theres no mod report channel, and I dont know if i should dm a mod directly

so ill just put this here

[long ferry]

-b 965224555264237568 carding scam

[wild stone]

PPtheBoii#3407 was successfully banned.

[buoyant cliff]

:)

[stoic socket]

Vote notifications now send twice

as of this week

[cobalt sleet]

-ticket

[wild stone]

@exotic token

Need more advanced support?
Open a support ticket

[mighty heart]

Its for a server, not bot. i did https://top.gg/server/879346945611681823/votes and it says invalid?

[long ferry]

serverd

servers* instead of server

Also /votes is not a thing

[shell inlet]

do you own this server? 879346945611681823

yes i just checked, im sure it should work

[shell inlet]

as they said above ^ https://top.gg/servers/879346945611681823/votes

[sturdy swan]

965301206618632232

@zinc oracle

[supple mica]

-b 965301206618632232 card scam

[wild stone]

xFalkoo#4246 was successfully banned.

[sturdy swan]

Thanks

[dreamy abyss]

Sometimes discord API is returning outdated data. Could you turn it to private, save, then make it public again, after that try again on our site?

[zinc oracle]

If you recently changed it it can take an hour to update

[mortal pine]

okay.

[mortal pine]

i tried i got again error :/

[dreamy abyss]

Yeah, may also need to wait 30-60min as Wgg mentioned

[sturdy swan]

What do I have to do after uploading my bot?

[modern drum]

I changed my bot name and photo but its not updated on topgg

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[sturdy swan]

@long ferry When u get time pls check again thx brother

What do I have to do after uploading my bot?

[sturdy swan]

Someone Help me Understand.

Don't you want only Admins to make Announcements?

nvm

lol

[low sparrow]

its saying that your bot was asking for administrator perms, but no bot is expected to even need admin perms

[sturdy swan]

yes i realized that

thank you

lol

[distant walrus]

How do I add server to sight?

[supple mica]

https://top.gg/servers/new

[supple mica]

-addserver

[wild stone]

@distant walrus

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[distant walrus]

Thanks to the both of you

@wild stone it is asking for an application number where do i obtain that?

[rigid valley]

Are you trying to add a server?
A server would be added via
https://top.gg/servers/new and wouldn't need an application ID

[distant walrus]

yes that is what i am looking to do

[distant walrus]

seems as is safari does not like the site

[rigid valley]

Hmm, I am not aware of any issues with a specific browser. Try clearing the cache

[distant walrus]

Seems I needed to finish my profile.. Thanks for the help

[rigid valley]

No problem!

[radiant edge]

Hi, I received a payment request of $ 17 for a weird promotion that I think did not get any exposure at all and I didn't bidden on.
Can anyone help me check this out? thanks.

[supple mica]

ID?

[sturdy swan]

965351294376247349

[supple mica]

-b 965351294376247349 Carding scam

[wild stone]

Sparox#4991 was successfully banned.

[sturdy swan]

thank you

[amber finch]

my bot was approved like 4 days ago, but when I put the name into the search bar it still isn't showing up. is this normal?

[distant walrus]

Server now added thanks for the quick help

[amber finch]

okay

how long is it going to take?

the page said 1-3 days

[hollow folio]

my server isnt coming up?

[amber finch]

same issue?

[hollow folio]

its been like this for 2 months now

[amber finch]

weird

[hollow folio]

doesnt come up when you search but i see the (1)

[amber finch]

wait yeah

same thing is happening to me

it says "Discord bots (9)"

but only shows 8

I'm assuming the missing ninth one is mine?

so why isn't it showing

[raven cairn]

I cant find my bot

[long ferry]

We're experiencing search issues nonetheless, your bot might not show up at the moment

[white tangle]

https://cdn.inphect.gg/i/nZa6PN0p.png

ID: 965374927320518656

[cobalt sleet]

Thanks for reporting

-b 965374927320518656 Carding scam

[wild stone]

ShyShadows#8697 was successfully banned.

[odd flume]

how can i update my bot picrute in top.gg

anyone ?

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

[stable basin]

Can i purchase a custom page for my bot? Not the number but an custim route

[cobalt sleet]

No. Vanity urls are deprecated and no longer available at this time.

[raven karma]

It wouldnt let me pay and add money to my account it told me to contact support to add money to my account

[fleet kindle]

how do i open support?

[jade wedge]

hi

[shell inlet]

if you meant ticket

[shell inlet]

-ticket

[wild stone]

@fleet kindle

Need more advanced support?
Open a support ticket

[jade wedge]

I cant find my bot

[shell inlet]

what is your bot's id?

and if you had submitted just few hours ago for verification you should wait for a reviewer fo test and verify it

[jade wedge]

but there is no reply about my bot

[viral horizon]

What's the process for deleting a bot? I remember there used to be a button in the settings, but I can't seem to find that anywhere.

[long ferry]

There's no button in the settings, it is on the bot page itself

[viral horizon]

Thanks, dunno how I missed that.

[shell inlet]

you will get a reply once it's been accepted/declined. you'll get a dm if it's accepted and a ping in #mod-logs if it's declined

with the reason

[long delta]

i voted for a bot but didnt get rewards, do i contact the owner of the bot or yall?

[long ferry]

The bot owner, we merely provide the necessary tools to allow bot developers to reward users

[noble talon]

hey guys does webhook-vote thingie takes time?

[long ferry]

Depends on your host (latency etc), should work fine

[long delta]

welp there goes another 400 day streak i guess

[noble talon]

No i mean like it takes 3 days, or as soon as bot is approved it starts working?

[long ferry]

You should reach out to the bot Dev in this case then, nothing we can help with

[long ferry]

Have you actually setup a voting webhook after the bots approval

[noble talon]

yeah i mean ofc

[long ferry]

Then your webhook might not be properly working, test it using a request maker tool for example

You can ask in #topgg-api and wait for someone who can help

[noble talon]

okay thanks :))

[heavy pike]

whenever i sign a server up, filling up all the requirements, at the end, when it says all done, it just loads forever and doesnt add the server. idk why

[long ferry]

Are you possibly only an admin on the server you're trying to add?

[heavy pike]

well yh, cause the server owner lost his acc

[long ferry]

There's currently an issue with adding servers as a non-owner, there's no ETA for a fix

[heavy pike]

damn

am i allowed to use a redirect server?

[gritty tangle]

ummmm, i dont believe im supposed to be able to give everyone the everyone role for voting?

[mighty heart]

yes. it just gives me an error 404 not found ?

[shell inlet]

im unsure about that, are you able to open the server page?

[shell inlet]

is there a role named everyone and im pretty sure you can change it easily

• it's optional

[gritty tangle]

no, we dont have a role named everyone, im just pointing it out

[shell inlet]

in your server scroll down to the end, discord will show you @everyone role https://imgur.com/YlmCjfU

top.gg triggers roles in your server and displays it on the website

[long ferry]

Yeah that's a bug, the everyone is technically a role but one that can't be added

[fringe vault]

hey, why my bot is not showing up when I search in the top.gg

[shell inlet]

what's your bot's name?

[sturdy swan]

I am currently making the code for my bot skittles.exe and i havent set up the full command bar yet i am new to this and i will like to add it to my server for testing is that posible by chance?

[shell inlet]

what do you mean by add it to "your server"

[sturdy swan]

I have a bot test server where me and my head admin to my discord server

Wants to set the bot up

[shell inlet]

your bot?

[sturdy swan]

Yes

Skittles.exe

[shell inlet]

i didn't get you, are you asking us whether you can add your bot to your server for testing?

[sturdy swan]

Yes please?

[long ferry]

Hi hi, not sure what you're referring to

[sturdy swan]

My bot is in top.gg but i never added it i also have no control over it

[long ferry]

Could I get the bot ID?

[sturdy swan]

917174113276145684

[long ferry]

This bot seems to have been submitted on the 6th of March

-ui 932819252996624455

[wild stone]

» Username

Milk`#0001

​

​

» ID

932819252996624455

» Nickname

None

​

​

» Highest Role

None

» Badges

​None

» Joined Server

Not in guild

» Creation Date

Tue, Jan 18, 2022 2:10 AM (3 months ago)

Aurel#0001 · Apr 18, 2022, 6:56 AM

[long ferry]

by this user

If that is not you or anyone you know, I can remove the bot for you if you wish to re-add it yourself

[sturdy swan]

yes that is the co owner of my support server

[long ferry]

You could ask them to remove the bot from our site if you wish to submit on your own, please attempt doing that before I'd act on it

[sturdy swan]

he dont know how

[long ferry]

They should be able to access the bot page through Top.gg under https://top.gg/bot/917174113276145684 and press the delete button on that page

They can also go directly to https://top.gg/bot/917174113276145684/delete to get to the delete page right away

[sturdy swan]

got confused for a sec lol

[sturdy swan]

if you do check the socials in my website on the staff page u will see this

anyways it wont matter

[long ferry]

Yup, still best to have them attempt to delete it first, we only delete it on our behalf if access was lost to the account of the user does not want to delete it

[sturdy swan]

i see

[glacial depot]

Is it possible to remove your bot from top.gg and add it back later

[shell inlet]

i suggest to just edit it

and it is possible but the bot has to go through the verification process again

[glacial depot]

How long does it take?

The verification process, is it still 2-3 weeks

[cobalt sleet]

That depends on how long queue is when you re-apply but hopefully up to a week or more.

Currently it's a few days

[glacial depot]

Okay, but it’s not punishable in any way?

[neat furnace]

Is there a way to change the bot ID so it updates the name?

[cobalt sleet]

You have to re-apply with your new bot and delete the old one https://top.gg/bot/new

[neat furnace]

Will there ever be a change for that?

because all I want to do is remove "©"

[split nacelle]

this extra?

[cobalt sleet]

Just rename your bot in the Discord Developers portal?

[neat furnace]

I have already done so and yet it has not updated on the website

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.