support

[sturdy swan]

oh my bad

[cerulean ember]

Not edit lol

[neon summit]

my bot name and avatar isnt changing after i refresh data

[long ferry]

make an edit on your bot page afterwards

[neon summit]

wdym

[long ferry]

edit your bot, press the save button

to make an edit

[neon summit]

i did but the name and avatar arent changing

changed now

[cinder citrus]

What is the estimated queue length atm? I cant find the message that says it.

[neon summit]

there is no message that says it

[long ferry]

-upto

[wild stone]

@cinder citrus

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cinder citrus]

There was last time i was here

[neon summit]

only available to bot reviewers

[cinder citrus]

there we go

[long ferry]

just something within the pinned messages here

[cloud star]

I just noticed that installing the topggpy package from pip installs discord.py along with it. This ends up being a huge problem for people like me who transitioned to a dpy fork, like py-cord, for example. Is there any way to not install dpy while installing topggpy? Or are there plans to drop that requirement in favour of users who use forks?

[long ferry]

#topgg-api best to ask that there

[cloud star]

thank you

[rich current]

hi

i need help

[long ferry]

Sure, what do you need help with?

[rich current]

my other account is ban seven on this server

[long ferry]

Whats your other accounts id? I can check on why it was banned here

[rich current]

#mod-logs message

544876260556275714

[long ferry]

Yup lemme check what that ban is about, one sec

[rich current]

I didn't understand.

google translate problems

[long ferry]

There is no reason on that ban, I have to check it internally why that ban occurred

[rich current]

okey

I don't know if you've noticed, but can there be an auto ban that has no reason to ban previous and subsequent users before me?

[cinder citrus]

Hey @long ferry My bot i just added to the queue, BuddyChat needs to be able to create channels, Is that given by default?

It is required for the core command

[long ferry]

Yeah that's what we're thinking right now, will get back to you once I know more

And you are getting that error that you cannot join?

[rich current]

How long does it take

[long ferry]

Could you try joining with that account now? We're not able to determine why you were banned here

[granite ether]

hi @long ferry

[long ferry]

Yeah not sure what the reason was

[rich current]

how long have you been in charge maybe there was an attack on the server before you and that's why I got banned

[long ferry]

Yeah I guess you were one of the users that were unintentionally banned along with it

[long ferry]

Hey! Sure thats not a problem. If your bot has certain features that requires extra permissions, you should either mention these on your bot page or an error message on the corresponding feature. Please make sure that these permissions are indeed required though.

More on that here: https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[balmy kiln]

Help @long ferry

[long ferry]

I am not available in dms for non disputes

[rich current]

can any other official know the reason for my ban ?

[balmy kiln]

Okay...

Help

Me pls

[long ferry]

We're assuming it was an accidental ban during a so called ban wave with raiders

[long ferry]

State your question

[rich current]

i'm in no hurry, you can help others @long ferry

[balmy kiln]

||Its private||

My bot is not getting added

[balmy kiln]

@long ferry

[cobalt sleet]

@rich current

[opal portal]

Can any <@&817055174613794826> members pls ping/dm me with the reason my bot got decline (It only used perms it needed etc.)

[cobalt sleet]

-sitecache

[wild stone]

@balmy kiln

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[rich current]

so is my ban lifted or is it banned

[balmy kiln]

Why is it happening tho

[cobalt sleet]

Read the embed

[balmy kiln]

Okay...

[opal portal]

oh

ok

thx

[cobalt sleet]

You've been unbanned. It was a mistake.

[balmy kiln]

Why is it happening tho?

[cobalt sleet]

The issue you're experiencing is due to server-side caching.

[balmy kiln]

Ok...

[opal portal]

@cobalt sleet If I change up some stuff in the bot code it should be approved?

[cobalt sleet]

You can Google server side caching if you don't understand what it is

[rich current]

my other account has been silenced @granite ether

[cobalt sleet]

Cloned repos require at least 1 new feature (not command) to be approved. So you need to add a game / music feature etc.

[opal portal]

alr thx

[cobalt sleet]

-um 544876260556275714 Luca stinky

[wild stone]

! Scream4UrLife#8934 was successfully unmuted

[cobalt sleet]

Fixed!

[granite ether]

thx

[rich current]

thank you for solving my problem @cobalt sleet @long ferry

[cobalt sleet]

No problem!

[rich current]

[granite ether]

ah @cobalt sleet

[cobalt sleet]

Try logging out and back in again. Also clear your browser's cache and cookies.

[rich current]

thanks again

[frail maple]

hello! i voted for the “Mimu” bot 13 hours ago, but top.gg said that i had already voted when it was past 12 hours (12h cooldown between each vote). i can send a screenshot if needed! yes i can vote now, but i had to wait 13 hours instead of 12.

@long ferry ^^

[valid jasper]

^^

[long ferry]

Currently not available

[valid jasper]

Okay

[frail maple]

ah, sorry!

[valid jasper]

No problem

hey bro I m fine!!

[old axle]

Help

[valid jasper]

okay

okey

[old axle]

I need link add Paisley

[cobalt sleet]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[valid jasper]

Hmm...

[frail maple]

^

[valid jasper]

I don't know this bot

sorry

..

[cobalt sleet]

We don't provide support for any bots

[old axle]

It bot from JoJo bizarre

[valid jasper]

미안합니다

[cobalt sleet]

I'll pass this on to the devs. Thanks for reporting.

[frail maple]

okay! thanks for your response.

[frail maple]

i apologize, i realize what the issue is now. sorry for bothering!

[drowsy gyro]

hey

are you giving support for discord.js

[supple mica]

Only topgg related support can be provided here, head to #development for djs questions :)

Or contact their official server

[drowsy gyro]

okey thanks

[glass plank]

Hello I’m having issues with voting for mimu server and I think it might have to do with daylight savings for USA (lose one hour of sleep) might have to wait one hour longer? So normally I would have votes around 9:20 but It said I already voted do you think I have to wait until 10? Never done this for daylight savings before I don’t think

[gray kernel]

i believe this might be the case. someone else mentioned having to wait an hour longer earlier but then said they figured it out

[glass plank]

Ohh ok that makes sense thank you!

I miscalculated thought I’d do it an hour earlier

[gray kernel]

ohhhh.. ngl, daylight savings always confuse me. if you're still unable to vote in an hour's time, please get back in touch and i'll see what i can do to help

[glass plank]

Thank you!

[robust quail]

what is CPM in bidding?

[gray kernel]

-cpm

[wild stone]

@robust quail

What is CPM bidding?
Top.gg Support Article

[robust quail]

ahhhh now I see

thanks

[gray kernel]

np!

[robust quail]

wish I could withdraw that money but we can't

😭 if only that was possible

[small sphinx]

hey Im the developer of "Tlixxi Bot 1" discord disabled my account for unknown reasons i would like to ask if its possible to add my new account on my bots page (creators) so people can contact me over my new discord account and so that people know that i sitll own that bot, i can provide proof that its my account with the mail from discord or connections

[long ferry]

Hey! Are you also able to prove you own the bot? Such as being able to run an eval command which is only doable by the owner of the bot?

If you do not have access to the bot itself/the token, then nothing much to do for us.

[stark knoll]

Hello, my bot was approved two weeks back but it is still not visible in the searches, why is that ?

[small sphinx]

yep I can do that

[long ferry]

Sure thing then feel free to DM me

[long ferry]

We're aware of search issues currently

[stark knoll]

Oh its still there, alright thank you

[carmine zinc]

my bot just got serious scammed, how can i change bot id on top.gg?

[long ferry]

You cannot change the bot id, you'll have to delete it instead and submit a new one if you wish to

[carmine zinc]

aw men so i will lost all my votes ;-;

[toxic hill]

hi i need to talk with “Dylan” because he decline my bot with a invalid reason, who is he ?

[sturdy swan]

It's @supple mica

[toxic hill]

Thanks

[sturdy swan]

You can just use @<Name> next time

And it will appear

[lethal forge]

i have a question about deleting bots off of top.gg

i have a bot that is offline that i want to remove, but i plan to bring it back in a while, but i dont want people inviting an offline bot

i havent used top.gg in a looooong time and i noticed this live thing, if its not live does it not appear in search results?

and if i do happen to remove it, can i add it back once the bot is ready?

[cerulean ember]

There no option where you can set your bot private on site, though you can make your bot private from developers portal so no one can invite it and maybe try posting updates regarding that in announcement on page.
The bot live is showing up for all bots if you bot already got approved 1 week or 1-2 months ago you can ignore it it's for recently approved bots which were not showing in search.
Last thing you mentioned is upto you if you want you can remove or add it later Totally depends on you!

[lethal forge]

aight thank you 👍

[old axle]

Ok we need reset bot Dio

Because it make glitch

[long ferry]

?

[old axle]

We need reset Dio because glitch error

[long ferry]

I am not sure what you're referring to though

[old axle]

I got error too

[long ferry]

???? I am still not sure what you're referring to, could you be more clear?

[old axle]

Reset the Dio bot and fix fight

[gloomy shell]

-wrongserver

[wild stone]

@old axle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[old axle]

Ok

[mossy tartan]

👋 Apologies if this is the incorrect place to bring this up.

I submitted a bot to the site roughly 2 days ago and of today I no longer see the bot in my profile page. Before I had seen it there in a pending state. Does this mean it was rejected? I have not received and notifications regarding it. Thanks in advanced.

[obsidian locust]

What can I do?

[sturdy swan]

#mod-logs message

@mossy tartan

[mossy tartan]

Thank you Reis!

Last question and I'll stop bugging you. Is there a way for me to resubmit without having to redo it entirely? I'd rather not write up the novel I did last time in the description.

[sturdy swan]

sadly no

[mossy tartan]

No problem. Thanks again for the quick responses.

[dreamy abyss]

Feel free to upvote the suggestion to put it into draft instead of deleting the content on decline https://feedback.top.gg/5 😊

[sturdy swan]

Hi

[mossy tartan]

Done and done. Also provided a no-db approach should that be a concern.

[sturdy swan]

Can I know what is use of top.gg

[mossy tartan]

Thanks again.

[mossy tartan]

Go look at the website. Should be pretty clear 🙂

[sturdy swan]

My bot have been approved also

Now I want to know what is use of it

Does it help us

[dreamy abyss]

Basically a bot and server discovery platform

[sturdy swan]

Kk

[old axle]

Ummm

Welp

[dreamy abyss]

Approved by discord or by top.gg
We are not affiliated with discord verification process

[old axle]

Bot Dio can't do anything

[tired lion]

Can I change my bot name in top.gg

[mossy tartan]

Pretty sure bot name comes from your configuration in the discord development portal.

[dreamy abyss]

Rename it in discord dev portal and refresh data

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[old axle]

Hey mrjohand

[tired lion]

Ok

[gentle void]

Hey! Everyone, I need help with my server voteing

[dreamy abyss]

What Is a bot dio?

[gentle void]

I mean I want to know,

[dreamy abyss]

What do you want to know?

[tired lion]

Ok thx

[gentle void]

I want to know how do I put my server in for voteing in tog.gg?

I mean how you vote for bots

You can vote for server too right?

How do I do that?

[dreamy abyss]

Do you want to add your own server, or vote for someone else’s server?

[rain stream]

^^

[dreamy abyss]

Here is how to add your own server https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[old axle]

It a bot it like many people say it was error

[gentle void]

Ok thx so much, have a great day

[dreamy abyss]

-wrongserver

[wild stone]

@old axle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[old axle]

Uh ok

[dreamy abyss]

We are just the platform to help bots be discovered, so we don’t deal with bot issues/bugs unfortunately

[radiant inlet]

My bot's page doesn't have a profile image/logo. I've had the bot on top.gg for over a year now, and I somehow just now noticed. How can I fix this?

[sturdy swan]

click refresh data button on your bots page

[radiant inlet]

Still did not work. Can I send the link here?

[sturdy swan]

it works

you just need to wait up to 30m-1h

[radiant inlet]

Ah okay

Thank you

[plucky trail]

I can't access my server settings on the site while it's already in there months ago and actively voted:

I also used the correct accounts

[sturdy swan]

Otherwise you can edit something in your bot's long description, should refresh your bot's profile picture

[radiant inlet]

I did do that 🙂

[long ferry]

refreshing data, then editing

has the correct avatar per API, so is likely cached

[runic phoenix]

I got a dm my bot was denied but i never resubmitted it?

[white echo]

Your bot can be stucked in queue

That happened to me 2 times

I can't get on my profile

[gloomy shell]

there is a bug that causes profiles to take a long time to load

like

a few minutes

[white echo]

Oh then how to get on my profile?

[long ferry]

by waiting

[white echo]

Ok how can I apply to be reviewer?

I rlly want to be one and apply.

[gloomy shell]

-apply

[wild stone]

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

[white echo]

Sure ty

Also will i be dm result,

?

[gloomy shell]

you are contacted if you are asked to interview

[white echo]

Thank you so much.

[cobalt sleet]

If we don't contact you within 2 months then your application was rejected.

[tidal meteor]

How I can make vote tracker, for example:

[gloomy shell]

#topgg-api can help you

[tidal meteor]

okey

[vale nacelle]

Hello how I need to do te resend my bot ?

Because he was reject for a problem

[cobalt sleet]

Once you've fixed the issue, feel free to re-apply: https://top.gg/bot/new. Queue time is currently 24 - 48h.

[vale nacelle]

Thanks'

[placid depot]

Hi my bot got added to the verification server a few hours back but never got approved/declined. Is this normal?

[zinc oracle]

bots can be in the vc for awhile. sometimes bots have additional review.

[placid depot]

oh ok

[strong mist]

Hello, em well, I am the creator of the bot GlitchBot#5899, a few minutes ago they denied me the bot because it was offline, I have no problem with that, it is understandable that they want the bot to be online, I understand that, it happens that I already turned it on to upload it again, but it won't let me upload it again, what's next? (The bot was offline because I was fixing a bug in the economy's dep command)

what comes?

[long ferry]

yeah we seem to experience issues right bots not being able to be re-added right now

[cobalt sleet]

-sitecache

[wild stone]

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[strong mist]

Oh, I understand, and as for that, how long does it take to solve that problem?

[long ferry]

currently no eta

[strong mist]

eta?

[long ferry]

estimated time

[strong mist]

Oh yeah, well I'll wait patiently for that issue to be fixed :>

[cobalt sleet]

Just try again in about 30 minutes to an hour.

[long ferry]

yup we're aware right now

[rapid bolt]

They already rejected me due to a host problem and I want to add it again, but it won't let me

[long ferry]

give it 30 minutes or so

[rapid bolt]

aaaaaaaa

good to wait
ok to wait

the host turned off when they were going to test it and f

[fickle cedar]

help me

i created one server

but...

isn't showing

[long ferry]

are you on the account you created it on?

[tidal meteor]

@fickle cedar re-login

If didn't works, delete cache

[fickle cedar]

oke

[fickle cedar]

yes

[long ferry]

refresh servers, clear cache, logout and back in

[fickle cedar]

ok

[thorny sable]

I reported this dude before but yall never banned him. 797592824693522462

[long ferry]

We only ban on multiple reports from different users

feel free to block them

[thorny sable]

Oh ok

[versed grove]

I'm struggling with setting up the vote logs and a message for when people vote with vote tracker, the video on it is outdated, can anyone help me?

[cobalt sleet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

try a different browser than opera gx or brave

[fierce musk]

My bot was accepted by top.gg, When is it published to the Website?

[versed grove]

This server is listed on the bots support server idk why tho thats why I asked here. Thank you

[long ferry]

2-3 days, if that doesnt happen then known issue

[fierce musk]

ok thanks

[cobalt sleet]

We don't provide support for any bot even if it uses our services. It's up to them to help you set it up.

[vale flint]

Hello

How much time bot takes ?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[rapid bolt]

I still can't add my bot

[long ferry]

Yup already informed a support associate about it

cant give any eta

[gloomy shell]

Its currently still the weekend, but I will make sure someone takes a look at it as soon as we can spare the time.

[fathom inlet]

My bot's pfp/icon is not appearing on auction.top.gg, or it's profile
(@EconomyX)

[stoic socket]

Try refreshing data

[radiant saddle]

Hi, I need help with this, It says I don't have permission to make changes on my server configs on Top.gg, what should I do?

[long ferry]

are you the owner of that server, aka the user with the ownership?

[radiant saddle]

yes I am, but I'm having problems to configure the settings ;-;

if you want I could send screenshots proofs, if it's necessary 🙂

[long ferry]

what exactly are you changing

[radiant saddle]

What you think about that issues? (sorry about my English, I'm a portuguese speaker)

[long ferry]

what are you changing on the server page

[radiant saddle]

I'm trying to change server's invite, coz the current one is timed out, so I want to change it. And I want to update the description and tags

[long ferry]

what have you changed on the tags (categories)

[radiant saddle]

everything that I try to change and then click on save, it says I don't have perms

[long ferry]

will check in a bit

[radiant saddle]

tags

[radiant saddle]

oh okay, thanks

[long ferry]

was your server previously in a team?

[radiant saddle]

yep, in a old account

[long ferry]

so was previously deleted and re-added?

if so, then we're experiencing an issue with that right now, can not give you any estimated time when that is fixed

[radiant saddle]

here it is, the team

[long ferry]

yeah then known issue right now

[radiant saddle]

the old account?

[long ferry]

no I mean the server

[radiant saddle]

oh the server no

[long ferry]

so the team was deleted?

what is the server id

[radiant saddle]

nope, coz it was created in old account so I can't connect to and delete the team ;-; unffortunately

[radiant saddle]

just a sec

Server's ID: 715911059302645802 - Anime's Night

[long ferry]

you dont seem to be part of the team, so you likely wont be able to edit it

are you the user with the ownership on that server or is it still your old account

[radiant saddle]

I'm the ownership with this account

but my old account is still on server, I can send the ID if you want to

Even though I own the server I can't even delete that post from the site's server and create a name? Only if I was on the team that is linked to the server?

[fathom inlet]

Didn't seem to work

[fierce musk]

How does the voting work?

[fathom inlet]

Nvm, i think its just taking a while to update

Ty bun

[rigid valley]

Can you send the bot's link please

[rapid bolt]

I was rejected by the bot but in top.gg it is still pending xd

[long ferry]

see here

[rapid bolt]

are you going to test it again?

[gloomy shell]

once we fix the issue, yes we can test it again

[versed grove]

Idk what happened, but I reclicked the support server and it took me to the right server

[rapid bolt]

ok

[rigid valley]

Okay, maybe just a small bug then, who knows🤷🏼‍♂️

[radiant saddle]

Hi, sorry for late. Did you find any solution for that? I was trying to find my old account login, but I didn't find it

[long ferry]

Otherwise have no idea what the issue is, are you sure you're trying to edit it from your owner account

I am again referring to the user with the crown on your server basically

[tender hornet]

I really need help im getting 1 stars on reviews saying bot is unable to invite, and i cannot manage how long discord takes with verification, what should i do....

Its lowering my bot rate

[rain stream]

uh

is it supposed to say this ? @cerulean ember

[cerulean ember]

Use this https://i.imgur.com/a/1RgK538

[rain stream]

kk

[cerulean ember]

If this doesn't work then try using html css

In long description

[rain stream]

alright

[crude tendon]

is there a way to temp remove a bot from the website?
i wanna move hosts and it may take a little while

[rancid delta]

I still cant. I tried chrome, firefox and edge but the same problem happens

is there a discord setting that might be causing this?

nothing happens when i click authorize

and it doesnt display as a button

like my mouse doesnt turn into a hand

[gloomy shell]

do you have your email address verified on your account?

[rancid delta]

ya, my email address is verified

[sturdy swan]

Hi

[gloomy shell]

im not sure what else could be the issue- it would be on discords end tho i believe :(

[sturdy swan]

Hey can anyone tell me why my bot is not added here after being verified in website

[rancid delta]

i figured it out

[gloomy shell]

we dont add bots to this server anymore

[rancid delta]

there was an invisible box on my screen and my mouse is unable to interact with anything in it for some reason
I minimized the screen and moved it to a separate area and it worked

[gloomy shell]

thats weird

glad you figured it out tho!

[toxic topaz]

is ssl expired?

[gloomy shell]

i dont get that

[toxic topaz]

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[toxic topaz]

I got it

dont worry

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[rapid bolt]

It already let me send the bot again

[gloomy shell]

it did?

good

[rapid bolt]

now to wait for your test

[trim pumice]

how to update bot name ?

[feral pawn]

What does this mean?

[wild stone]

@feral pawn

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[feral pawn]

Alr cool

[candid mica]

press refresh data and wait 30 min

[trim pumice]

thank

[azure quartz]

I got a question, Im aware discord bots can't really use youtube as a music service, what about soundcloud? is it the same?

[cobalt sleet]

You'd have to read soundcloud's tos

[sturdy swan]

To my knowledge it's exactly the same. Just like any other music streaming service.

[raw zealot]

@cobalt sleet bro how can I delete my bot from top.gg

[winter walrus]

Go to your bot page and click on delete

[tender hornet]

I really need help im getting 1 stars on reviews saying bot is unable to invite, and i cannot manage how long discord takes with verification, what should i do....

[winter walrus]

There is nothing that we could possibly do with this. You can get more info on verification process in the developers server |
https://discord.gg/discord-developers

[cobalt sleet]

We'd generally recommend only submitting your bot once it's verified by Discord but we don't prevent you from doing so before it's verified. As Vision said above, there's nothing we can do in this case.

[tender hornet]

I mean can't you do something about those reviews like remove them as reason is absurd

[cobalt sleet]

The review doesn't break our guidelines

[tender hornet]

It doesn't but it makes bot bad reputation

Maybe if i delete and resubmit?

[cobalt sleet]

Deleting your bot will not remove the reviews. Reviews stay upon resubmitting. I highly recommend you don't do that as this can be seen as trending abuse or spamming the queue.

[candid mica]

should there be a disable invite button, so devs that are waiting for verification can disable invite and re enable them after they are verified?

[cobalt sleet]

https://feedback.top.gg

[candid mica]

okay imma make one

[cobalt sleet]

I think there's been some suggestions of a way to unpublish your bot page which would hide it from search etc.

[hybrid stag]

hiya how do i submit my bot for top.gg verification?

[cobalt sleet]

https://top.gg/bot/new

[long ferry]

https://feedback.top.gg/9

[hybrid stag]

Alr thank you!

[cobalt sleet]

@candid mica

[candid mica]

imma vote that

[raw zealot]

It's saying 404 error

[tender hornet]

Well is there any way at all to fix that, it would be appreciated

[cobalt sleet]

As I explained already, there isn't.

[fallen lynx]

good idea with the long waiting time atm

[gray comet]

[candid mica]

you can vote the suggestion here https://feedback.top.gg/9

[cobalt sleet]

If it's not here there's nothing we can do

ID?

Hacked account

Thanks for reporting!

[radiant saddle]

Yes, that's the unique account I have access 😔
I can go to dashboard and see my server there, and it shows a button "Review" and "Edit" so I clicked in edit, I can see everything that's possible to edit and I can change, but after editing, when I click to "save" the edit it says "You do not have the permission to do this". I think If I was logged in another account that wasn't ownership, I won't able to see the edit tab, right?

Heres serverinfo, there where says "Dono" means "Owner" in Portuguese. 😅

[radiant saddle]

What do you thinkmy problem should be? Any idea? We're trying to find a solution :)

[viscid solstice]

Hello everyone!
Yesterday I added my Discord bot to Top.gg and it went under verification, but today it totally disappeared from my profile and I didn't receive any email or message about it.

[stoic socket]

Your bot was declined

https://capy-cdn.xyz/kHDe34HK.png

[viscid solstice]

Oh well, thank you

I'll have to update the help command 😅

[sturdy swan]

hi, my bot have more than 100 votes, but it says 78, it's a glitch or what?

[dreamy abyss]

The votes you see on the bot page is for the month, the stats page is weekly

[worldly pond]

How to find my top.gg user ID?

[sturdy swan]

okey, thanks

[dreamy abyss]

When you go to your profile, it’s in the URL

So click your profile pic, and click profile
The URL will look like https://top.gg/user/3532973027580641280
The numbers at the end is your ID

[cyan dirge]

is it possible to edit "servers using this bot" section?

[midnight wharf]

How to remove a creator from web?

<@&817055174613794826>

[cerulean ember]

Transfer it to team

[midnight wharf]

i dont understand

[cerulean ember]

Transfer bot to team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[midnight wharf]

it is server

[cerulean ember]

Oh it'll be same for server to afaik

[midnight wharf]

are you telling this?

[cerulean ember]

Yes

[midnight wharf]

i have to click it?

[cerulean ember]

Read this on how to create team

[midnight wharf]

ok

[long ferry]

try opening the voting page on your actual browser, not through clicking a link on discord

also what browser is that to begin with

then try it outside of discord

what bot are you trying to vote for

have you perhaps installed any extensions that might interfere with it such as adblockers

including applications that might interfere with the site (adblock vpns, dns server changes etc)

does the bot page itself still load though

and when does it happen? does the vote page not load at all or after you doing something such as pressing vote

as I'm not able to reproduce it on my end with a phone around android 12 and chrome

then was likely something that failed in the background for a short time

then the redirect likely failed and just showed you that blank page

or have you perhaps aborted the loading? such as being redirected and pressing the x during that

[midnight wharf]

Thanks for the help

[sturdy swan]

are all new submissions hidden until reviewed?

[long ferry]

yes

you cannot access a bot that is currently in queue unless you're the owner of that bot

[sturdy swan]

oh... I am the owner and still cant see it

[long ferry]

what exactly are you seeing?

also what ID

[sturdy swan]

Just my other bots and servers

693520703894323201 - Alyx

[long ferry]

bot 693520703894323201 was recently deleted by you

[sturdy swan]

I readded it back i swore about recently

it even said i had to wait

[long ferry]

Not seeing anything in logs about that, latest log about that bot is from the 25th December

basically all

[sturdy swan]

I'll readd it then. I been waiting some long time thinking it was just hidden for everyone but site mods.

[long ferry]

If you are able to access the bot under https://top.gg/bot/yourbotid and it does not say 404, it is added

if it says 403, you dont have access to it

which shouldn't happen

[sturdy swan]

I got a not found (404). but maybe a session error occured or I forgot to actually click submit? either way. thank you.

[long ferry]

then it wasn't submitted likely

if you get this page, it was definitely added

[sturdy swan]

[muted elbow]

Umm, how to become a bot reviewer?

[long ferry]

-apply

-apps

[wild stone]

Top.gg Bot Reviewer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator.
Applicants for Moderator must first be recruited as Bot Reviewers.

Feel free to [apply here](#announcements message)!

[valid jasper]

ㅎㅎ

안녕하세요

인공지능입니다

[modern orchid]

I am geting error when i take my server vote link. So help me

?

[long ferry]

무례하지마

[modern orchid]

Any one help

Lol

[gray kernel]

what's the link to your server page?

[modern orchid]

https://top.gg/servers/950386305278304327

I thing this

https://top.gg/servers/950386305278304327/edit

[stark knoll]

Try again listing it on top.gg

[gray kernel]

your server doesn't seem to be listed. try either relisting your server or ensure that all the server details are filled in via your profile page

[modern orchid]

When i setup server bot sent one link that link i clicked this error showing

I contact bot support thay say to contact here

[cobalt sleet]

We require multiple reports before we take any action

[gray kernel]

yes, it appears that your server is not listed on our website. if it is not listed, you will not be able to access the edit / vote page either.

when i try to access your Top.gg server page, i get a 404 error, meaning that your server is unlisted. please doublecheck that you have fully listed your server on our website

[magic sundial]

Will my Bot get a verified mark after its name if it gets listed here?

[cobalt sleet]

-verifybot @magic sundial

[wild stone]

@magic sundial

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[magic sundial]

Aight thank you

[cobalt sleet]

Commands are staff only

[hidden stirrup]

https://top.gg/servers/new takes me to a 500 error page, any ideas?

Why is that a Discord embed

[long ferry]

because it redirects to the oauth page if you're not logged in, since discords webcrawlers arent logged in they get redirected to that and get all the social stuff from that

anyways, perhaps try logging out and back in, aswell as clearing cache

[buoyant tinsel]

https://top.gg/bot/863419048041381920/webhooks um the reset token button doesn't work here, can someone please help me reset it some contributor accidentally committed our token kek

[hidden stirrup]

I have quite a few times, can try a different browser I suppose

[long ferry]

refresh the page after pressing regenerate

[hidden stirrup]

Yeah different browser still takes me to the something went wrong page

[buoyant tinsel]

ok nice

it worked thanks

[hidden stirrup]

https://kanin.boob.bot/2022/03/14/GYzJ

So firefox and brave (chromium) both seem to have the issue, with cache cleared

[long ferry]

recently deleted a server?

[hidden stirrup]

I do not believe so, no

I didn't delete one, it's possible I got banned/kicked from one of the many I'm in I suppose

[long ferry]

Check back later then

[hidden stirrup]

Any eta? Have work soon lol

[magic sundial]

How to see the page again where I submitted my Bot application

Yk the page that comes after the submission

[cobalt sleet]

Go to https://top.gg/bot/BOT_ID

[magic sundial]

Thanks

[inland ibex]

If i add "Gaming" tag to my server tags, and then I get enough votes to appear on the main page of top.gg. Does this mean I will appear in that list?

Or appearing on this list is handled differently?

[white echo]

I am allowed to submit my friend bot and i'll add co-owner and I also can manage premium add premium and etc...??

And for what is @hidden root

[zinc oracle]

yeah, front page categories list the top voted servers/bots.

[long ferry]

If you have their consent, sure

[inland ibex]

okay, i just made some changes so I should appear in some extra spots. How frequently is the lists updated?

[white echo]

I have consent

[long ferry]

then you can add it

[zinc oracle]

I'm not actually sure how frequently its updated.

[inland ibex]

Thats alright, my question remains answered. Thanks for your help.

[tired lion]

-refreshbot

-refresh

-refresh

[gloomy shell]

luca tags can only be used by BRs+

[tired lion]

do that

[gloomy shell]

-refresh

-refreshbot

[tired lion]

i wnt to refresh my bot

[gloomy shell]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[gloomy shell]

there we go

[tired lion]

theres nothin like that

[gloomy shell]

make sure youre logged in and its actually your bot

[tired lion]

logged inside bot ?

what can i do man

oh yes got it

its on home page

[inland ibex]

man top.gg slowed right down for me just now

[gray kernel]

any page in particular?

[inland ibex]

home page

[gray kernel]

oh

it's loading okay for me

[inland ibex]

viewing servers

[gray kernel]

rn

[inland ibex]

okay

[gray kernel]

lmk if it persists!

after a while

[tawdry sky]

Hey

[tight tangle]

sigh ive been trying to change my bot picture for months

😂

[gray kernel]

-refreshdata

[wild stone]

@tight tangle

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[fair latch]

so uh if I reported a review on my bot page by accident does it just get ignored?

[gray kernel]

the flagged review gets put into a moderation queue. if it is found to not be in violation of our review guidelines (https://support.top.gg/support/solutions/articles/73000502504-review-guidelines), then it'll all be fine and the review stays on the page

[fair latch]

e, well I didn't mean to flag it so uh you can remove it if possible

[sturdy swan]

Why when I type my sever it doesn't show up it's on public

<@&817055174613794826>

[gloomy shell]

What do you mean it doesn't show up?

[sturdy swan]

please don't ping mods unless it's an emergency

[gloomy shell]

Users can ping support team

[gray kernel]

it's ok, the ping is fine for support

[gloomy shell]

its not moderators

Its only me and elle

[gray kernel]

[sturdy swan]

so Stinky Team

[sturdy swan]

I added my server and when I type the name on the website it doesn't show up

[sturdy swan]

Cache issue

Wait a few days

[gloomy shell]

Searching takes a few days to show results- especially for new servers

[sturdy swan]

oh okay

Ty ig

[sturdy swan]

Since when does server side cache issue take DAYS to be fixed

[gloomy shell]

Its our searching indexing, not a cache

[sturdy swan]

if it stores data temporarily, it's a cache

Okok stop arguing lol

[hidden pier]

Once you give a server to a team, how do you revoke their ownership?

[stoic socket]

there is none

the top option is showing you the already selected option

[slow plaza]

A bug ig

It's not sending the successfully voted msg

Or stopping the loading btn

[modern orchid]

i am geting this error when i vote server i sent one test it work but when i take link it not working

[cerulean ember]

Link?

[modern orchid]

server link ?

[cerulean ember]

Vote link

[modern orchid]

https://top.gg/servers/950386305278304327/vote

this

i sent test it working

[gray kernel]

have you checked that it is listed?

since we last spoke?

[modern orchid]

that was other error

[gray kernel]

when i view the server page itself, it doesn't show up

[cerulean ember]

Ye it's not there

[modern orchid]

i add

why not coming

i sent test it work

[cerulean ember]

There's no log of you adding server

You delete server yesterday

[modern orchid]

ya then add again

[cerulean ember]

Pls add again

It didn't got added

[modern orchid]

oh i reset and try

when i adding server no tags are found ?

[gloomy shell]

you have to type something in it

[modern orchid]

oh ya

i add my server still it geting error in voting

this

[modern orchid]

help me pls

[gloomy shell]

What is the issue youre having exactly

youre trying to vote?

Is your server fully added?

like you've done all 4 steps

[modern orchid]

ya i done 4 steps

[dark epoch]

hey! is there a way to set role rewards using @small lantern rather than using the site? (just asking)

[modern orchid]

all done

when i click vote

not comming

[gloomy shell]

no- its all done through the website

[gloomy shell]

when you click "vote" you get a 403?

[modern orchid]

ya

[dark epoch]

its a bit hard to find the role im trynna find 🤏 anyways tysm!

[gloomy shell]

can i have your server ID

[modern orchid]

950386305278304327

[gloomy shell]

I just voted for your server and it worked

[modern orchid]

for me error

[gloomy shell]

try logging out and logging back in

or clearing your cache

[modern orchid]

0 vote still

[gloomy shell]

yes it takes a while for votes to show up

[modern orchid]

k wait let me try

[keen nimbus]

I'm not adding to my bot

[modern orchid]

that mean ?

[cerulean ember]

-cacheclear @modern orchid

[wild stone]

@modern orchid

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[modern orchid]

logging out and logging back

[modern orchid]

ya it work thx

[cerulean ember]

[gray kernel]

could you provide a bit more detail on this?

[calm solar]

even though it is listed, it shows this

https://dblstatistics.com/bot/760027263046909992

the link to the page

[gray kernel]

is this the bot? https://top.gg/bot/760027263046909992

[calm solar]

yeah

[gray kernel]

where did you get the other link from?

[calm solar]

the other link?

[gray kernel]

the dblstatistics one

[calm solar]

oh, wait it isn't top.gg's own website?

[zinc oracle]

nope

[gray kernel]

that's one of our CM's projects iirc

[stoic socket]

Its a service provided by Marco and Luke (i think)

[calm solar]

someone told me "to check my bot's statistics from top.gg's own statistics website"

oh, alright

thanks

[calm solar]

so well it doesn't matter right?
like it still shows all the statistics the same way, except for that

[gray kernel]

i would probably get in touch with the devs on that 😅

[calm solar]

oh, right, thanks.

[toxic topaz]

what is this

[gray kernel]

that is a support article on how to use auctions

[calm solar]

you didn't have to ping the staff for that 🙂
and there's a separate dedicated channel for it too #auctions-support

[toxic topaz]

no this is my bot link

[gray kernel]

pinging support team is fine - that's what we're here for

[toxic topaz]

but its opening action plan

how?

see

[gray kernel]

can you please send me your bot link

[toxic topaz]

https://top.gg/bot/802812378558889994

[toxic topaz]

I know i am since 2020 in topgg

[gray kernel]

this is your bot?

your Top.gg bot page shows up for me, when i input your link

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[calm solar]

oh dang, i pinged a support staff a while ago and almost got muted iirc

[gray kernel]

i could try to provide an explanation if you want to direct me to the conversation?

[calm solar]

lemme fetch it

oh damn i think it was in another bot list

sorry for that

[gray kernel]

LMAOO it's ok

[calm solar]

[gray kernel]

you won't get bonked for pinging @.support team - we're here to help our users out

[calm solar]

🛐

[zealous sleet]

It is not showing my bots PFP

[sturdy swan]

@gray kernel hey is there a way to give more roles for people that voted

More than 1 role

[cerulean ember]

-refreshdata

[wild stone]

@zealous sleet

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[white echo]

Then why my friend got banned for pinging staff role?

[sturdy swan]

<@&817055174613794826> is there a way to give more roles the 1 role to people that voted

[zealous sleet]

i havent changed it thought its been the same for months]

[gloomy shell]

Not with our Top.gg bot- you can set up your own bot to do it though

[cerulean ember]

You can still go for it and clear cache

[cobalt sleet]

Probably excessively pinging the mods or atraid role

[sturdy swan]

Oof there is any bot that is ready to do it idk how to code

[white echo]

Ok he also telled me his appeal got denied :/

[gloomy shell]

Not that im aware of, but you can try searching for one on our website

[zealous sleet]

how do i clear cache

[grand ravine]

votetracker maybe

if its still alive

[cerulean ember]

-cacheclear @zealous sleet

[wild stone]

@zealous sleet

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[gray kernel]

i can check up on it if you'd like - appeals are handled by a group of people rather than just one person, so usually they are pretty well-reasoned

[sturdy swan]

Okay lemme check

[white echo]

But he got already respond

Btqw

Btw

[white echo]

Why so long taking the profile load?

[gray kernel]

it's an issue that our devs are currently looking into

[white echo]

Oh when I will get results?

I applyied for bot review

[gloomy shell]

I already told you the answer to that

[gray kernel]

i was gonna say, i'm sure this has previously been answered LOL

[gloomy shell]

You don't get contacted unless you are asked to interview, which can take weeks/month ish

[white echo]

Lemme check e-mail

[gloomy shell]

If you are contacted itll be through discord DMs, not email

[white echo]

Oh+

then why it asked for my e-mail?

[gloomy shell]

because we use your email for internal documentation

[white echo]

AYO-

Isn't that illegal?

[gloomy shell]

no?

Internal Documentation like rule books

and guidelines

[white echo]

Oh

Ik

Ok

Btw

Can I ask for favor?

[rapid bolt]

#mod-logs already agree

First some commands don't work, I fixed them

after the say needs permissions, I remove them

[gray kernel]

please ask your question straight away without asking if you can ask as it makes it easier and faster for relevant staff to help you out

[rapid bolt]

after the host was turned off, that's not his fault

and right now they tell me that the warn does not use those permissions -_-

[solar turret]

It won't lemme vote

It just consistently does "Voting...."

[white echo]

Can I be in the testing server and see how they test bot? Pls Its my wish PLS i promise i won't share to anyone invite i promise.

Pls I just wanna see

[grand ravine]

inb4: they'll say no

[gray kernel]

no, sorry

[white echo]

Ik ;(

[zinc oracle]

the testing server is private

[white echo]

I promise i won't send invite to anyone

I promise

[zinc oracle]

if you want to know more about how testing is done we have a support article for that

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[wintry mural]

is topgg down?

[cerulean ember]

Bot's don't need manage roles permission to warn someone, also if you want to dispute regarding your decline you can dm me!

[rapid bolt]

when they test, say all the errors, they only say 1 x1

[gray kernel]

any page in particular?

[wintry mural]

I tried to vote a bot but i cant

[white echo]

Ctlr + b + win key + f?

To reset drivers

I think

[rapid bolt]

my bot has an autowarn , and auntomute if you want

[zinc oracle]

we test bots until we find an issue, it probably would be easiest to read the bot guidelines and fix all the issues beforehand.
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[white echo]

My bot got accepeted

By luca

[rapid bolt]

I already fixed the warn

Now I wait and they don't come up with anything else

[white echo]

But i got approve message by @wild stone but didn't i should get by @hidden root

Try ctrl +b + winkey + s

Ik ita somehow

[grand ravine]

@sturdy swan win + ctrl + shift + B

[white echo]

To reset drivers

[white echo]

YE

[grand ravine]

it wont solve it

[white echo]

It will bc it resets drivers and screen

[gray kernel]

which error are you receiving? could you also please send the Top.gg bot page?

[grand ravine]

check your RAM usage, if browser keeps crashing it's probably insufficient memory

[wintry mural]

in dm?

[zinc oracle]

luca is now watcher. they are the same bot, the article just hasnt been updated yet.

[gray kernel]

no just send it here

[white echo]

AYO HELP

[wintry mural]

https://karuta.xyz/vote

[white echo]

KARUTA.xyz?

You think we fall for scams?

[grand ravine]

siti, need anything else regarding support?

[wintry mural]

-_- dude its a official bot of top gg bruhh

[white echo]

No I here and waiting to see if someone need help-

[gray kernel]

ir redirects to top.gg 😐

[white echo]

Oh didn't know

[wintry mural]

🤣

[white echo]

Then how u typing?!

[gray kernel]

i am able to access the vote page perfectly fine on incognito

[white echo]

BRUH

[gray kernel]

-cacheclear @wintry mural

[wild stone]

@wintry mural

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[wintry mural]

when I try it says smth went wrng try again later

[wintry mural]

ok

[gloomy shell]

If someone is already being helped by a staff member, please let the staff member help and don't clog the channel

[gray kernel]

np bro

[wintry mural]

donw I got my tix

tysm @gray kernel

[gray kernel]

good stuff - glad it's working guys

[grand ravine]

@gray kernel just an idea, but isn't it possible to set a custom cache-keep time for sites?

[white echo]

I can't vote my bot and its like loading page but all blank and cleared cache and not working

[grand ravine]

like, make the browser not hold the cache for so long

[white echo]

it doesn't

[grand ravine]

I remember some sites having varying cache times

[gray kernel]

i'm not sure, but if you want to submit this as feedback / a suggestion to us, we'd really appeciate that! the website is https://top-gg.nolt.io/

[solar turret]

It's still "Voting...". Is top.gg just slow to vote?

[white echo]

How this innaporation bot name got accepeted?

[cerulean ember]

#topgg-api

[grand ravine]

that's a normal name, nothing THAT bad

[white echo]

Name idiot is normal?

[sturdy swan]

We do not moderate this, see the bot guidelines here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[white echo]

ALSO HOW THIS WUMPUS BOT GOT ACCEPTED doesn't it impresonating wumpus?

Oh sh-

[sturdy swan]

No it doesn't.

[white echo]

I didn't read name

Srry

[true bolt]

cant bid on auctions, i got 'select a promotable' and i cant choose a bot to promote

[zealous sleet]

the site is barley loading it take like 2 minutes

[gray kernel]

is this what you get after waiting for it to load?

[zealous sleet]

yeah

[gray kernel]

gonna check if other people are experiencing this

[stoic socket]

I'm having same issue when trying to invite bots

and bot pages - stuck loading

[cobalt sleet]

No issues on my end

[stoic socket]

inviting bots is taking a while - seems to be fixed now tho

[sturdy swan]

Any bot that counts votes and give more than 1 role ping me pls (vote tracker not working)

[gray kernel]

i think you might be better off trying to search our website to find something

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[sturdy swan]

Idk what to search

@gray kernel any idea for what to search

[gray kernel]

search some keywords relating to the kinda bot you're looking for

[warm sapphire]

I suddenly don't see any promotables after being outbid

[gray kernel]

our website is being slow, so i'd give it some time to load

[warm sapphire]

Sucks that it's during the last few minutes of the auction

[sturdy swan]

Wumpus isn't even a real bot

[left yew]

Why isnt my server showing up when trying to select a promotable, i am using a server category aswell

oh nevermind i saw the previous response

that should explain it

[radiant knot]

That's not fair at all , ur platform dont see my server , i just lost auction coz of bad synchronization between them

So bad , so sad.
<@&817055174613794826>

[stoic socket]

https://capy-cdn.xyz/reIlLops.png

#auctions-support pins

[radiant knot]

I was logged in and , isn't first timw i bit , but like this never happened, disappointed

[radiant knot]

Was waiting 5 min , nothing

[radiant knot]

Thx for answering

[obsidian locust]

Any eta for the api being very veyry laggy?

[gray kernel]

currently looking into this with the team - no ETA just yet

[obsidian locust]

Alr, thanks for the fast answer 👌

[languid geyser]

Why do some tags not even load me? I use Opera

[supple mica]

Loads fine for me, try clearing your cache or another browser.

[zealous sleet]

can i still enter an auction if my bot has an NSFW command but it sonly for NFSW marked channels?

[sturdy swan]

#auctions-support

[uncut iris]

[sturdy swan]

Please use this channel for actual support

[uncut iris]

The bot should be removed.

[sturdy swan]

No it should not, we do not moderate names like these, feel free to read the bot guidelines.

[warm sapphire]

I've paid for the auction from before the rollback

but now it's charging me again

[sturdy swan]

same happened to me

[west silo]

How can my page display the number of servers my bot is in?

[gloomy shell]

#auctions-support

[gloomy shell]

-servercount

[wild stone]

@west silo

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[west silo]

ty

[past jungle]

hi

/shard

[rugged knoll]

If I add back a deleted bot, do the outdated reviews stay?

[long ferry]

Reviews retain after a bot deletion, if you wish to resubmit your bot with no reviews, consider creating a new application

and we do not remove outdated reviews either

[rugged knoll]

Why?

I can't create a new application because I don't want to lose my servers

[long ferry]

then you'll have to deal with reviews that may no longer apply to your product. These reviews are not against our review guidelines since they did apply to your product

[rugged knoll]

Nah, ok i understand

I would like to add the bot after the biggest update, and I just don't have contact with some people anymore

[hidden pier]

Hey there, I'm here to state that top.gg does not manage permissions properly!
I have made a team and added a member as admin. He however, cannot edit my server, even after transferring the ownership to the team

And neither server admins can edit the server, but only me, the owner

Top.gg does not have any button to revoke the team ownership either

This issue has also been reported days ago, yet I still struggle with it

So I ask, please, is any <@&817055174613794826> help possible at all?

Pardon my disturbance

I'm annoyed by this, however

[sturdy swan]

@rigid valley hi my bot is online tho?

it shows as such for me

[rigid valley]

https://i.imgur.com/QNyPEB5.png

[sturdy swan]

mhm

online

[rigid valley]

OHSHIT

Readd it to queue and ping me @sturdy swan

[sturdy swan]

alright

[rigid valley]

My mistake

LMK when you re add it and I'll review it right away

[sturdy swan]

uh how would i resubmit then?

it doesnt show on my profile

[rigid valley]

Weird

Try clearing your cache?

[sturdy swan]

wait, ok i cleared cache and it shows the page but no resubmit

[rigid valley]

Still not letting you?

[sturdy swan]

do i just edit it? or make a delete attempt and then readd?

[rigid valley]

I see it @sturdy swan. Give me a minute to review it, my apologies for the first denial

[sturdy swan]

no problem.

[rigid valley]

Done!

[sturdy swan]

thank you

[fringe umbra]

What if someone adds a bot that has the same name as my bot? Can I report that

[gloomy shell]

If a bot is directly trying to impersonate you, you can report it. but otherwise, no, names can't really be copyrighted

[lunar ravine]

Question: smoogle translate free, does it have a limit of translations or time, for its use?

[wild stone]

@lunar ravine

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

why am i always log out while trying to vote for mimu bot

[cerulean ember]

Try different browser

[sturdy swan]

wait

[sturdy swan]

didnt work-

i mean

when i vote for the other bots im still log in

[cerulean ember]

It's asking you to login again and again when trying to vote right?

[sturdy swan]

it keep showing this .-.

i can still vote for the other bot without need to log in again

[cerulean ember]

Try this, first go to return home logout and login then try voting, also clear browser cache too.

[sturdy swan]

i think its becuz of da link-

[cerulean ember]

Link?

[sturdy swan]

the bot use the discordbots.org link instead of the top.gg idk

ik its the same thin

[gloomy shell]

that shouldnt make any affect no

[sturdy swan]

[cerulean ember]

Did you tried^^

[sturdy swan]

i can still vote for the bot, but is there any reasons why am i always need to log in again when i want to vote for mimu

[cerulean ember]

I got it what you are saying but did you tried that?

[sturdy swan]

yep

[cerulean ember]

Ic

[sturdy swan]

||i dont think u understand me lol||

[cerulean ember]

I got you, it's weird tho how you facing problem with mimu bot only

[gloomy shell]

It then might have something to do with the link

I can flag it for someone to look into

[sturdy swan]

ok

ig

[gloomy shell]

the best thing i can recommend is going to the top.gg site first and finding mimu that way instead of using the discordbots.org link

[sturdy swan]

ok :))

[rare berry]

what is unmodified clones of a bot

[gloomy shell]

a bot that someone took from somewhere (github, for example) and just downloaded the code and tries to submit it without adding anything themselves

we require bots to be modified from any source you download/copy from elsewhere

[rare berry]

how about giving credits to the owner

[gloomy shell]

I'm not sure what you Mean by that

Voting credits?

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[rare berry]

not that