support

[gloomy rune]

just created one still no luck. what could it be

[sturdy swan]

@long ferry hey like i have added games and utility functions soo will this time my bot get verified ?

[long ferry]

On the last option, the force theme one, could you set it to "no preferences"? Perhaps you have previously changed it when it was still working.

[long ferry]

If that follows our rules, sure

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[long ferry]

Otherwise lemme actually check myself to see what issue it might be

[gloomy rune]

it's super late and maybe I am missing it but I don't see any option related to force theme.

[long ferry]

Oh yeah was removed, seeing that now

Gimme a sec

[gloomy rune]

okay np np

[long ferry]

To confirm, https://top.gg/servers/845561659468808192 right?

[gloomy rune]

yes

[potent horizon]

One Of The Bot Devloper Added My Bots Into Fake Servers I know Who It Is

I Have All The Proofs

[long ferry]

We cannot do anything about competing bot developers adding your bot to other servers

[potent horizon]

@Alex Music#9788

[long ferry]

We as top.gg cannot do anything about that, you can freely moderate these servers yourself by blacklisting them

[long ferry]

Seeing the issue yeah, I'll inform one of our devs about it. Seems to be something interfering with a change that was made recently

So you won't be able to edit that server right now

[gloomy rune]

sure thing. I appreciate you looking into that for me. have a good night and thanks again.

[crystal marlin]

I have a bot on top.gg

but no role

[shy carbon]

why were my vote reminders enabled?

[wanton drum]

previously server reminders were not working but have been enabled, may be related

[shy carbon]

yeah! it says I have them enabled even tho I never did it

[long ferry]

Hey hey, coming back,

was fixed according to the Dev, seems to also work on my end now, feel free to continue editing

[crystal marlin]

@long ferry hey could you give me my role of bot developers, I have a bot but didn't get the role

[long ferry]

Nicole already did

[tacit vault]

I see.

[crystal marlin]

Oh alr ty

[broken pulsar]

Um- so why is there a picture of ||a man ejaculating into someone’s mouth|| as one of the recommended servers for #gay under my server

Should I send a screenshot or…

[candid mica]

send it to mods i think...

[long ferry]

no need to, one sec

[broken pulsar]

Ok : )

[long ferry]

Yup locked thank you

[broken pulsar]

So it won’t appear anymore?

[long ferry]

May take 30 minutes for cache aswell, the actual server should not be accessible anymore

thanks for making us aware

[broken pulsar]

No problem : )

[stoic socket]

945616281569226762 obvious crypto scam

Yep knew it

[wanton drum]

automated typos ftw

[stoic socket]

Ikr

Gotta love a Bitcoin scam

[past urchin]

it is still not updated after 14hrs

[shy carbon]

got it too

@sturdy swan

[stoic socket]

@cobalt sleet

[long ferry]

-b 945616281569226762 dming multiple users trying to advertise some nft or smth

[wild stone]

TextUSER#5601 was successfully banned.

[coral crypt]

Can I get the the role to I have a proof

[long ferry]

No bots on our site, no approved ones either

[long ferry]

No bots on the account you're talking through

[coral crypt]

Ok

[rigid yacht]

@sturdy swan hey now u can check my bot now its online :)

i have applied again

[sturdy swan]

Unfortunately we do not do that.
You need to resubmit your bot and it will be added back to queue, then you'd need to wait.

[rigid yacht]

I have sir

[sturdy swan]

Then you will need to wait ^^

[rigid yacht]

Okay sir ^_^

[sturdy swan]

Thanks for your understanding and have a great day

[rigid yacht]

You too

[wintry mist]

Be happy with the fast verification times on top.gg, current Discord's verification queue is 5 weeks lmao

[rigid yacht]

True

[untold bramble]

5 weeks 🪦

[cerulean ember]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[dawn rain]

@cerulean ember I wanna know if my bot go offline will it be removed from top.gg?

I just wanna know fast

[cerulean ember]

If your bot is offline when br invite it for testing then it'll be declined right away. But if you have any maintenance you can mention that in bot page with time duration

[dawn rain]

What bot page ? What is bot page

[cerulean ember]

In long description

[deep panther]

I'm not sure why my bot is not showing up in the search function, I'm not sure if it's a time required thing or not any help would be great

[hot finch]

i wish discord's verification was that short lol took me several months

[cerulean ember]

Search system is broken rn

[deep panther]

Ah thx

Do you guys need help with that or are you good

[cerulean ember]

Devs are already working on it!

[deep panther]

Alright

[potent horizon]

-help

[long ferry]

-botcommands

[wild stone]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[deep tapir]

for some reason, the site is applying some weird filter when i search for music bots

[long ferry]

Am not sure what you're referring, could you show me what you mean?

[deep tapir]

only 5 bots are shown

when i reload, it shows more bots, bot after a few seconds (1 or 2), they disappear

[long ferry]

yeah thats normal in search, it is applying the default filter on the left

on the right*

[deep tapir]

but when i access using a virtual machine (tutturu) it doesn't happen

and all the 5 bots shown are in portuguese 🤔

as if it were filtering the bots by my machine language or location

turned off javascript, fixed the weird filter but now i can't see images

;-;

help

[wraith citrus]

hmn

[long ferry]

Javascript is required for site usage

[deep tapir]

thats the problem

is there a way to turn off the location (?) filter?

[long ferry]

Its likely a search bug

[deep tapir]

tried searching in anonymous mode, same happened

[long ferry]

Its likely a search bug

[deep tapir]

;-; will it be fixed today?

[wanton drum]

There is no location filter for searching

This is either a bug or a caching issue

[past urchin]

Is a scammer

He should be on this server

[deep tapir]

oh ;-;

[sturdy swan]

he goin crazy lmao

945619160967311390

[hoary basin]

i lost access to my account and had to make a new one. the old account had ownership of my bot on top.gg, how do I switch that? i can't reply to any reviews now

[shut copper]

hey could someone here convert a image of mine to the supported format for the background image

[gloomy shell]

-b 945619160967311390 scams in dms

[wild stone]

Dr Donis#1952 was successfully banned.

[sturdy swan]

I would like to report them, a random user is dming me stuff (probably scam, telling me to link my wallet)

[gloomy shell]

just banned them!

[sturdy swan]

Ohh

ty

[shut copper]

pushing it to the top

[cerulean ember]

You can dm any moderator with proof that shows that your are actual owner of that bot like eval command or any owner command. They'll be able to help you.

[hoary basin]

ok

u sure i can dm? wont get me banned?

[cerulean ember]

No there's nothing like that, just explain them everything!

[shut copper]

to the top again

[long ferry]

#development

not for support

[shut copper]

mb

[sharp hinge]

Hey there, i had a bot on top.gg but unfortunately my account got disabled & i need to delete my old bots on the top.gg website can you please help me out.

[cerulean ember]

@sharp hinge ^^

[sharp hinge]

okay

old 444636120550998028
new 487190339543629824

old @sturdy swan
new @sharp hinge

[long ferry]

dm any moderator

And that's not valid proof

[sharp hinge]

????????????

[long ferry]

You can prove you own the bot

by an eval for example

[sharp hinge]

join my steam

Check

@long ferry

[opaque nest]

I want to object to the rejection because the person accepting and rejecting did not write the order correctly

[sturdy swan]

Social networks are not valid proofs.

[opaque nest]

@sturdy swan

[sturdy swan]

Feel free to DM me

I will answer when I am available again ^^

[sharp hinge]

Guide like what?

How do I get proof that the account is disabled and can't log in?

[sturdy swan]

As Aurel said, prove it via an eval for example.

[sharp hinge]

be realistic?

[sturdy swan]

Realistic?

[sharp hinge]

EVAL ?

[sturdy swan]

It's a command.

[sharp hinge]

EVAL ?>?????????????????

[sturdy swan]

That you add to your bot via code.

[sharp hinge]

I did not understand

[gloomy shell]

We cannot accept any "proof" that the previous account is yours- what we require proof of is that you own the bot itself. You need to change something about the bot that only the owner would be able to change.

[sturdy swan]

The "About me" section of your bot's profile should also be fine I guess?

[sharp hinge]

okay

[gloomy shell]

They wouldnt be able to change the about me section without logging in to the developer portal

[sharp hinge]

i have email

[gloomy shell]

something like changing the bots status would be easier

something that proves you have the bot's token and you are the bot's owner

[opaque nest]

You rejected me unjustly @Krypton#7331

[gloomy shell]

feel free to dm a moderator for assistance with that Yazan

[sturdy swan]

Again, feel free to DM me.

[opaque nest]

@sturdy swan You rejected me unjustly

[sturdy swan]

Woops wrong reply

[sturdy swan]

Again, feel free to DM me.

But you can also DM me Xiuh

[elder needle]

Top.gg says my bot is on 0 Servers but the bot is on 137 Servers why?

[sturdy swan]

Post the data using the #topgg-api

[elder needle]

How?

or what for data?

[sturdy swan]

Using the #topgg-api

See the channel topic for the documentation

[sharp hinge]

https://top.gg/bot/9384722062996078603

The property from the sass has been deleted

[gloomy shell]

If the bot's already been deleted then theres nothing else we can do for you

[sharp hinge]

I made a new bot, the old one, I deleted it, after that the account was deleted, I have no evidence other than that. I have a gmail account

pro

????????

[gloomy shell]

You can submit the new bot like normal then? No need for us to do anything with the old one if its already deleted

[sharp hinge]

What do you want to do with the deleted bot on the site?

lock

[gloomy shell]

You can submit the bot again as long as it belongs to you

[sharp hinge]

-info 444636120550998028

-infobot 444636120550998028

[gloomy shell]

If the bot isnt on our website, Luca won't be able to tell you any information about it.

[sharp hinge]

Enough guide to communicate with the social, but with my new account, this is enough

[gloomy shell]

You can submit your bot with your new account yes

[sharp hinge]

I want to delete the old bot page, because the new page has been accepted, do you understand?

[gloomy shell]

https://top.gg/bot/9384722062996078603 - is this the old bot page?

[sharp hinge]

https://top.gg/bot/938472062996078603

old

new
https://top.gg/bot/944945838038351922

I can't send you enough evidence because the account I can't log in. How can I prove that to you? I deleted the bot and created a new one.

[gloomy shell]

Okay- then what you need to do is you need to dm a moderator and work with them to prove to them that you own the old bot, by showing them something that only the owner would be able to do. Such as changing the bot's status to something that they tell you to.
If you cannot access the old bot's code to do this, then we cannot remove it for you as we do not have enough proof.

[shut copper]

is it possible to block someone from your bot

[gloomy shell]

that sounds like a #development question (but yes, you can blacklist people from being able to use your bot)

[sand roost]

how do i make the owners actually show up on the bot page and not the team?

see this as an example:

Team as creator

multiple people as creator

[gloomy shell]

Having multiple "users" show as creators is something that cannot be done anymore- its a legacy leftover from before teams were a thing. Now, you can only have one person (the owner) or the team show up under the Creators section.

[sand roost]

Aw, that's sad. Thank you

[sturdy swan]

My bot got rejected and i need to resubmit it but my bot is still listed on the website

I'm unable to reapply my bot

[stoic socket]

Ah

They’re already banned

[gloomy shell]

hi! this may be because of the server side cache- please try waiting a few hours and then trying again

[sturdy swan]

It's already 2 hour

[gloomy shell]

Then I would recommend clearing your browser-side cache and trying again

[glass nova]

oh

[sturdy swan]

@long ferry hey I need help

[long ferry]

Hey im unavailable, ask here and wait for someone else to help

[sturdy swan]

Whom to ping sir

[long ferry]

Ask here and wait for someone who can help

[sturdy swan]

Okey thanks

@gloomy shell hey there

[stoic socket]

What do you need help with

[sturdy swan]

Help regarding my bot on top.gg

[stoic socket]

What kind of help?

[sturdy swan]

The member who had the top.gg ownership his account got deleted

I have the ownership the bot so can they transfer the ownersh or remove it so I can apply

Contact a moderator in DMs to prove you own the bot.

It’s been a month I texted 2 mods but they didn’t reply

[sturdy swan]

Whom to mate pls ping

There are multiple moderators.

[sturdy swan]

Ya like whom to tag who is free

I won't tag them.

Wait until you see moderators or higher ups online.

Note that DMing multiple moderators or community managers will just bring mess so it won't help you.

Thanks buddy

@long ferry when you get free , please look after it . thanks

Just DM, they will answer when they have time.

Pinging them here multiple times and DMing them multiple times won't bring anything. It mostly annoys the person you're trying to contact

After A while I’ll text him he said he is busy with something

Ya I won’t do that

You just DM them once and be patient ^-^

[lyric haven]

There isn't any commands channel anyways

[zinc oracle]

#commands

[gloomy rune]

ayy it works! Thank you!

[tulip jungle]

i clicked on accident on submit

do i have a problem now?

a nvm i thought i deleted my profile

[long ferry]

Submit doesn't delete your account, just saves changes

"here" redirects you to an article explaining how to

[sharp hinge]

How to make the bot give the member the role of a voting bot

[shut copper]

Can you block a user from seeing your bots profile

[long ferry]

no you cannot

[long ferry]

webhooks

[sharp hinge]

how ?

[long ferry]

https://docs.top.gg

[torn saffron]

Hello

[long ferry]

#topgg-api

[sturdy swan]

My bot was rejected yesterday but it still there in the website

I'm unable to resubmit it

@long ferry i need your help

So. my main account is @shadow ridge and it is currently 2fa locked i cant get it back

so could i get the bot dev role and remove my bots from top.gg

[cerulean ember]

Clear cache or try diff browser

[cerulean ember]

You can dm any moderator with proof that shows that your are actual owner of that bot like eval command or any owner command. They'll be able to help you.

[sturdy swan]

oh sure

[ivory cliff]

[ashen trout]

is top gg announcement thinkgs busted

i made 2 announcements and i dont see either of them

[cerulean ember]

-sitecache @ashen trout

[wild stone]

@ashen trout

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[sturdy swan]

xetera clear your server cache

[severe robin]

Hi I have a problem on getting show our server on the top.gg website we listed it but when we try to search it, it's not showing on the list

Can you help me?

[candid mica]

so the problem is it doesnt appear on search but you've listed it?

[severe robin]

Yes

[candid mica]

search bar is a known issue, it may takes some time for it to show up

[severe robin]

I think so? Because it's already been 2 days since listed it

[random thicket]

Hello, do i need anything else rather than my bot python script to check if someone voted for my bot? any link to any usefull tutorial?

[shadow shadow]

Api

[rocky condor]

Hey. What does vote credits mean?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[knotty acorn]

How can I make my bot go for approval?

[shut copper]

is there a suggestions channel'

[rocky condor]

Can I directly redeem the credits into my account or payment method?

[long ferry]

No

[rocky condor]

Oh

[long ferry]

https://feedback.top.gg

[rocky condor]

So it's for advertising the server or promoting my product?

[shut copper]

ty

[long ferry]

Yes

[rocky condor]

Cool

[long ferry]

-upto

[wild stone]

@knotty acorn

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[knotty acorn]

Thanks

[shut copper]

can you get site notifications when someone votes or leaves a reveiw

[tidal meteor]

Why this didn't shows on bot page

[exotic hull]

Hi, one question, why is my bot in top.gg, but when searching for it it doesn't come up?

[candid mica]

bots/servers not showing in search is a known issue, they might takes some time to appear in the search bar

[exotic hull]

how long does it take approximately?

[candid mica]

there is no exact time, it might takes 30 min to a week or so

[exotic hull]

oh, ok, thanks

[cyan dirge]

can you change ownership of a bot from team to a member?

[long ferry]

once transferred to a team, cannot be transferred to a user unless the bot is deleted and resubmitted

[dawn rain]

@cerulean ember I wanna know that my bot is approved but I can't find him when I search for him in search.

[candid mica]

bots/servers not showing in search is a known issue, they might takes some time to appear in the search bar

[neon goblet]

hello can someone please explain me how this auction works?

[long ferry]

-cpm

[wild stone]

What is CPM bidding?
Top.gg Support Article

[sturdy swan]

Hello..
I have submitted my bot and how can i know whether it is qualified or disqualified?

[zinc oracle]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[dawn rain]

Oh ok thx for your information

👌

[neon goblet]

thank you so much!

[sturdy swan]

hi

I'm not able to transfer my bot application to a team in top.gg

everytime I select the team from the team dropdown and click accept, it automatically resets after a while

[midnight kernel]

when ever I go to my profile it's only saying to authorize and I can't go to my profile in the website..

nvm I figured it out.. lol

[tough oxide]

i wish that there is custom votepage like top.gg/mudae so i can vote for bot much easier

[grand ravine]

that was certifying

no, you can't get it anymore

[gloomy shell]

@woeful bridge #memes-and-media

[stoic socket]

@gloomy shell

[woeful bridge]

Where am i?

How did i get here

[stoic socket]

@gloomy shell

[gloomy shell]

-support @woeful bridge

[wild stone]

@woeful bridge

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[merry pulsar]

My bot can't see his profile picture anymore, how can I fix it?

[gloomy shell]

click on the refresh data button on your bots page and wait approximately 30 minutes for caching to show it! :)

[merry pulsar]

wait where?

[woeful bridge]

Wher is #genrenal?

[stoic socket]

#general

[woeful bridge]

Thanku fren

[gloomy shell]

underneath "creator controls" on your bots page there should be a button called Refresh Data

[stoic socket]

https://capy-cdn.ams3.digitaloceanspaces.com/rOiypXDG.png

[gloomy shell]

yep that one!

[merry pulsar]

Done thank you very much

[gloomy shell]

click that and then wait approximately 30 minutes and then check back

[merry pulsar]

Thank you

[random thicket]

hello my bot its verified 1 day ago and it isnt appearing on the search bar

[molten owl]

hello, my server's on top.gg, how do i invite top.gg bot there?

[cerulean ember]

https://discord.com/oauth2/authorize?client_id=422087909634736160&permissions=1&scope=bot
If you want to invite top.gg bot in your server^^

[molten owl]

thanks

also, how does the member count on the website update?

it's not getting updated

[cerulean ember]

To update member count in server you just need to invite top.gg bot, ig you recently invited bot so it should be appearing in few mins like 30m-1h, also clear browser cache

[molten owl]

oh okay, got it, thanks

[sturdy swan]

pls adv

[stoic socket]

?

[tacit vault]

wait so i have the bot dev role, is my bot accpeted?

it ain't approved tho

[zinc oracle]

you have another bot listed on the site.

[placid knoll]

just a little question. In the long description for the bot, what markup language are we supposed to use? HTML or Markdown?

[sturdy swan]

You can use both

[placid knoll]

Ah, okay! Thanks!

[cinder cove]

How to sign up your server to top.gg if you are a co owner but your real owner is stupid

[safe kelp]

If the "report" button re-appears on a review, does that mean the report has been declined? If so, is there provide additional proof as the review advertised another bot and contained misinformation

[zinc oracle]

only the owner may submit a server

[cinder cove]

Then am done, my owner is very stupid

😭

[zinc oracle]

99% of the time yep, if you can re-report a review it was denied.

[safe kelp]

Oh, no way to send any proof? because it might not be clear at the first look for a moderator

[pine olive]

Hello is it possible to transfer bot ownership on top.gg site ?

[gloomy shell]

You can transfer the bot to a team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[pine olive]

can team ownership be transferred ?

[gloomy shell]

I do not believe so, but an Admin can transfer the bot off the team onto another team.

that the original owner does not have access to

[pine olive]

Oh ok thanks

[safe kelp]

Like how does that not count as advertising (https://cdn.discordapp.com/attachments/867420300781813776/946090837719269406/Screenshot_467.png, https://cdn.discordapp.com/attachments/867420300781813776/946090837442461726/Screenshot_465.png)

[sturdy swan]

bumping this again

Hey, i need help with this article https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

Im trying to set up role rewards on a server, but the link to the servers' page does not work in the forums article

[gloomy shell]

Hi there! Thanks for bringing this to our attention. The url has been updated to your profile page, which you can access by clicking on your profile picture in the upper right hand corner and selecting "Profile". I will make sure that this gets fixed on that article!

[sturdy swan]

tysm

[sturdy swan]

By the way, im also clicking on my profile

It seems like I dont have any servers there

Is there any possible way of accessing the server im trying to set up?

[gloomy shell]

I assume you are not the server owner? In that case- you will need the server owner to create a team on our website and move the server over to the team- and invite you to the team so that you are able to access the server

here's some information about teams:

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[sturdy swan]

Ah... Alright then

Thank you for the information

And no, im not the server owner 😅
Im a moderator there

[gloomy shell]

you are welcome
yeah, by default (for security purposes) only server owners can edit their server unless its on a team

[sturdy swan]

Ah, also, ive got another question

I apparently created my account with Japanese writing
Is there any possible way to change my account username?

[stoic herald]

Im clicking regenerate token

It doesnt do anything...

@gloomy shell can u pls help?

Its my fault i did a mistake

I have to regenerate top gg token

Im clicking but it doesnt works

uh

okk nvm

-regenerate token

-token

-regenwrate

-regenerate

👌

[sturdy swan]

You need to click on regenerate and then reload the page.

[stoic herald]

I did

More then 5 times

And reloaded the page more then 3 times

[sturdy swan]

^

[stoic herald]

Token is the same

Never mind i changed i thought it didnt change because few number and letter was the same at the start, ty.

[steep hollow]

Is there an in-server name change?

[random thicket]

hello my bot its verified 2 days ago and it isnt appearing on the search bar

[sturdy swan]

It can take up to a week to appear.

[random thicket]

oh ok thanks!

[stoic herald]

Guys

Is it possible to add a video with voice effect in top gg's bot description?

[thorny orchid]

HTML coding i think is possible idrk for now]

[stoic herald]

If anyone knows and this is possible let me know how to do it like where can i put my video link to be shown in bot description

Ty nayeon tho

[thorny orchid]

np call me cayden btw its my prefered name

[stoic socket]

<video src="video link">

[stoic herald]

[primal berry]

In my bots description, whats the minimum of words/characters?

[gloomy shell]

300 characters

[primal berry]

ok...

but i have 450

and i get "Your form contained some validation errors"

and the only thing i've changed is the description

nvm

apparently the problem was that i couldnt have dark theme as a theme preference

[stoic herald]

Wow its weird only shows the video as a screenshot

[stoic socket]

try <video src="video link" controls muted autoplay>

[sturdy swan]

why is it taking too long to load?

I'm trying to add my server on top.gg

[small frigate]

how do i remove a role from rewards

[stoic socket]

uhh

pls no ghost pings

idk what you're asking for help with?

[small frigate]

i mention

[stoic socket]

yes you mentioned me then deleted the ping

[small frigate]

^

[stoic socket]

vote rewards?

[small frigate]

yes

never mind

what are teams

[stoic socket]

@gloomy shell -teams

[hushed flame]

About 9 hours ago my bot was approved, I still don't get it when I try to search for it, it can only be accessed through the link with its ID, what happens?

[gloomy shell]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[small frigate]

mhm

OMG

i did not want to create a team

i asked

[gloomy shell]

Sometimes bots take a few days to appear in search, it is a known issue that we are trying to work on

[small frigate]

what is teams

like whats the purpose

[hushed flame]

Ok thx for answer

[stoic socket]

click the article

its the first bit it mentions

[small frigate]

i dont want too

i asked nicly and you give me this bs

[stoic socket]

???

[gloomy shell]

Don't be rude

[stoic socket]

also xiuh, is the default @everyone role meant to be an option?? https://capy-cdn.ams3.digitaloceanspaces.com/LmaYrKRW.png

[small frigate]

smh dont give me links then just tell me whats the purpose of it

[gloomy shell]

The article explains it perfectly there's no need for someone here to say it again

[small frigate]

OMG

nvm then ima go on my day

[gloomy shell]

Not sure, probably not. I'll flag this for an engineer to fix

[stoic socket]

alrighty

[fervent leaf]

Hello

I but my Ied in top gg and it does not come out

bot id
946164443795058689

@somber parcel

hello

[stoic socket]

no need to ping iara

and based on the error, you've already submitted your bot. Go to https://top.gg/bot/946164443795058689

[candid mica]

bots/servers not showing in search is a known issue, it may take some time for them to show up

[stoic socket]

bot isn't approved yet

[candid mica]

owh just fyi then

[fervent leaf]

I finished the bot, but why does it come out like this?

@stoic socket

[stoic socket]

??

[stoic socket]

#developmentas its a non support question

[fallen canopy]

not related to any discord codes, but this can be given for someone else right?

[stoic socket]

#general

[fallen canopy]

ahk

[wooden leaf]

dude how do i regenerate my topgg token 😭

i have clicked a thousand times on click here to regenerate

nothings changingg

[stoic socket]

regenerate --> refresh --> clear cache if not changed --> refresh

[wooden leaf]

i already did that

its still th e same

ok im dumb

i thought it didnt change because the first set of characters is the same

[silver lichen]

Hey, my bot only has one feature. It's a captcha bot to prevent bot raids. This wont be able to be ran inside of top.gg test server, because it needs required permissions to run the main command of the bot. Can it still be verified?

[long ferry]

What permissions does the main command require?

[silver lichen]

manage channels and manage roles

The bot fully works and it has a good purpose, even though it only has this one command. And as much as it may seem like a rushed bot, there was quite a bit of work that had to go into it, for example hooking up front end with backend, allowing people to fill out captchas on the website and the assigning the users roles if they successfully completed the captcha on the site

[long ferry]

Yeah likely fine, we might test it in another server if that's needed

[silver lichen]

Yep thats fine, thanks!

[exotic wagon]

Hey so, how long does it usually take to review a bot reviewer application?

[long ferry]

There's no ETA regarding these, if you haven't been contacted up to the applications being refreshed, you likely didn't made it

A community manager would contact you if we wish to interview you

[exotic wagon]

ok cool

[haughty hollow]

what are the uses of credits?

[cerulean ember]

-credits @haughty hollow

[wild stone]

@haughty hollow

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[haughty hollow]

thx

[sturdy swan]

I have a question about security:
For private servers when you apply and get accepted does topgg send you the default infinitely usable invite or does it generate a new one time use invite? I could just send the invite to someone else right?

[elfin sphinx]

Are u affiliated with discord?

[sturdy swan]

nope

[elfin sphinx]

Not to u

Is top.gg affiliated with discord?

[sturdy swan]

topgg isn't affiliated with discord

[elfin sphinx]

Ohkk

[long ferry]

There's currently nothing that actually sends the user that, was actually one of my suggestions lmao. You can send the invite to that user outside of top.gg

[buoyant trellis]

will i lose my role if i delete my bot which is verified on top.gg

[long ferry]

If you do not have any other bots, yes

Might need to be removed manually

[hollow dagger]

ျူစ

[civic smelt]

appreciate if someone reset my bot token, id:807543126424158238

[low stag]

hey I Added a bot just now to top.gg, so till when would it be reviewed

[gentle garnet]

What does this message exactly mean, and why do I get it right now?

[cerulean ember]

-upto

[wild stone]

@low stag

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[low stag]

okie

[civic smelt]

look at the right side of the screenshot..

[cerulean ember]

It's for all those bots which does not appear on search bar. If your bot does not appear then you can wait for 1-3 days, if it's already working fine then you can ignore that message.

[cerulean ember]

Did you tried refreshing page after generating token?

[civic smelt]

yep

the request fails every time

its a bit urgent as we finally went open source and its in our commit history

this is the only api left we need to regenerate, the rest we did before as this kept failing

i found the res {"translationId":"errors.invalid-csrf-token","message":"Invalid CSRF"}

[gentle garnet]

It was in the search all the time lol

[cerulean ember]

Hm, ig Moderator can help you out better with this, i only know that if you face any issue with token then regenerate it refresh page and copy it.

[cerulean ember]

Yup then you can ignore it, it's new feature so maybe a bug

[gentle garnet]

Alright

[cerulean ember]

@civic smelt maybe try logout and login, or clear cache?

[long ferry]

Yeah that's caching, clear your cache

You have the old csrf token cached

Though can assure you that the only thing they can do with that token is to mess with the servercount or getting it ratelimited for an hour, nothing long term

[civic smelt]

yeah we dont really use any of that type of stuff, just better safe than sorry.

ill try reseting the cache now

[sturdy swan]

what this means?

[gentle garnet]

#support message

[sturdy swan]

oh ok thanks

yes it is

[sturdy swan]

#development would be more appropriate

[stoic herald]

Ty i will

[shut copper]

what does this mean

[long ferry]

See above

[shut copper]

and how is it achievable

[long ferry]

Might as well pin it

[shut copper]

how do you get it

do you need to do anything?

certain amount of votes?

[long ferry]

The pinned message explains it

[shut copper]

It's for all those bots which does not appear on search bar

[long ferry]

Correct

If your bot hasn't appeared in search yet, wait up to 3 days

If it has, you can ignore that message

[shut copper]

how do i know if it has

does this mean my bot is on the search list

my bot is cade btw

[long ferry]

Just ignore that message then

[shut copper]

ok thanks

[shy carbon]

whats this??

nvm

read up

[low stag]

hey, I added a new Bot in top.gg so how would I know whether it's reviewed or not?

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

What does this message mean?

[long ferry]

See above

Aka pins

[sweet obsidian]

Where can i report a bot developer for using alts to farm votes?

[long ferry]

You can report their bot using the report button on their bot page, providing proof along with it

[sweet obsidian]

great ty

Is there a way to attach screenshots? 🤔

[sturdy swan]

You can just upload your screenshot to something like imgur and paste the link.

[sweet obsidian]

ah ok

Hopefully I've submitted sufficient information

[vital lintel]

Hello guys hope you're well.

There seems to be a couple of who's that Pokémon discord bots. Mine is the 1 currently on most servers. But for some reason I'm unable to even search for it through the search bar, only the other one appears and never shows mine unless I click the link directly. Any ideas?

Thanks

[hollow trellis]

Why you search for Pokémon and not Pokemon

You searched with an é but ur bot uses an e

[long ferry]

Also, click the search icon, the first bots you see before that are suggestions and will very likely not include your own bot

[obsidian locust]

Is that possible to fake votes?

Because that's a little bit strange to see bots with 1k servers having 100K votes

And idk how to explain that

This bot had ~30 votes/hour and without reason +300 in an hour and then it resumes at 30/hour

[grand ravine]

07:00 is near wake up time

maybe people voted to grab daily or something

that'd explain a spike

[sturdy swan]

How allow this?

i cant see any button for allow

[grand ravine]

that's saying "please wait 1-3 days"

[sturdy swan]

aaa okey

thx

[carmine zinc]

what should i do guys???

[sturdy swan]

wait

[carmine zinc]

you mean doing not thing?

[sturdy swan]

yes

[carmine zinc]

ok lfmao

[torn saffron]

my bot is on top.gg since 2 years

[magic hamlet]

Just ignore the message then

[haughty kernel]

I need some help, how can I delete my bot from topgg page ?

[tulip jungle]

Can someone explain this, does this first appear after a certain amount of votes or what?

[cerulean ember]

@tulip jungle check pins

[tulip jungle]

ah okay thanks

[cerulean ember]

Go to bot page there you can see delete option on creator control

[haughty kernel]

Alright! Thanks!

[gentle birch]

https://uploadi.ng/qcdmuzjn

what is this ? can anyone explain? please

i see. thanks

[gray kernel]

seems like multiple bots have received this message today across the platform despite the bots already being live. it's been flagged already, so don't worry too much! if your bot has recently been approved, then simply wait 1-3 days and you should see it on the platform then

[gentle birch]

i already see it when i search it. All Good 👍

[gray kernel]

sweet, thanks for confirming

[kind ether]

I've got a question. Actually, you can manipulate the server count on the bot page quite easily by simply not transmitting the correct server count but some random number, or do you have a check in there to see whether the server count is the real server count? If not, then I would recommend including such a check.

[neon thistle]

am i able to post a new server on top.gg?

[stoic socket]

Yes

[neon thistle]

great last time i asked they said they didnt add it yet

but how do i add my server?

[winter walrus]

I don't think there is a way to check a bots guild count. And posting fake count is against top.gg's api rules

[stoic socket]

I remember a mod saying a while ago they check for sudden jumps in server counts etc

[winter walrus]

Yes, but there is no possible way for an external application to get a bot's server count by itself like they asked for

[stoic herald]

it works thank you eva chan

[quaint escarp]

I still have confusion what is private entities I saw in #announcements

Please ping when anyone replies

[sturdy swan]

what does this mean
https://novasy.is-pretty.cool/7ZhFuNx.png

[sturdy swan]

See the pinned messages.

hm sure thx

[cobalt sleet]

If you want to list your server on top.gg but you don't want just anyone joining and you want to be able to filter who can join your server if you have an application form, then you can use a private server page. It'll still appear in search results publicly but instead of "Join" which links to a Discord invite, you'll have "Apply" which links to your Google form, airtable form, or whatever you use to manage people applying to join your server.

In this situation it would be up to you to manage your application form and send invite links to the people you approve.

[quaint escarp]

But how to attach a google form to my server and how to accept or decline the google form submitted?

[cobalt sleet]

That's up to you

Usually it involves someone manually going through the applications and sending invite links to people you approve

We can't help you with that.

[subtle dust]

How can I get detailed information/ reason for declining the bot that was submitted?

[spring cedar]

@cobalt sleet

how can I report bot which are doing fake votes?

[wild stone]

@subtle dust

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[long ferry]

you can reach out to the reviewer for more information

[cobalt sleet]

Please DM @lone anvil with the bot ID

[subtle dust]

Can I just DM the reviewer with my Bot id and info?

[cobalt sleet]

Yes

Remember to be patient and allow up to 24h for them to respond before messaging them again

[subtle dust]

Ok

[quaint escarp]

Ok then how to add google form to that

[cobalt sleet]

Follow the instructions in the help article in #announcements

[quaint escarp]

Ok thank you

[potent viper]

How to make text bigger in description

[wild stone]

@potent viper

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[potent viper]

alright

[lost crag]

What does it mean

[cobalt sleet]

-botlive

[wild stone]

@lost crag

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sand roost]

Is it against the rules to rate your bot with your alt?

[lost crag]

oh if we search it again and again in browser then it will appear in search results you mean that

[lost crag]

yeah I think so

[cobalt sleet]

No

[lost crag]

then

please explain in details

[cobalt sleet]

Read this

[long ferry]

yes https://support.top.gg/support/solutions/articles/73000502504-review-guidelines#:~:text=do not abuse the review system.

[sand roost]

Can I report someone who did this?

[sturdy swan]

what does this mean

[cobalt sleet]

Yep just shoot me a DM

[cobalt sleet]

-botlive

[wild stone]

@sturdy swan

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sturdy swan]

ok

ill ingore

cause its been almost 2 weeks

[cobalt sleet]

Yep

[stoic socket]

will that always appear there? my bot was approved in July/August and it shows it

[cobalt sleet]

Mine was approved 2 years ago I've asked the dev team already

[stoic socket]

You can't withdraw credits

you can use them on auctions (advertising)

[tribal kernel]

whats this 🤔

seems new

[stoic socket]

@tribal kernel

[tribal kernel]

oh

alright

[patent tundra]

#mod-logs dead?

[cerulean ember]

Nope

[brisk obsidian]

what does this mean

[shy carbon]

ignore it

[brisk obsidian]

I won't

I wanna know

[shy carbon]

read up then

#support message

[brisk obsidian]

oh

ok

[ashen trout]

im shocked youre allowed to vote for your own bot with your own account, is this intentional? For example my bot is linked to this discord and I'm allowed to vote for it normally like everyone else can every 12 hours. I mean this isn't the worst things because I still use my bot and it actually let me vote / give me rewards like everyone else gets so it doesn't put me further back in the economy. I just was wondering if this is allowed or if this is a bug since i'm on my main account?Im not referring to alts https://xbb.speedygoat.net/dUJU7/JoWIvuqi98.png

[cyan linden]

Hi i have this error

[cobalt sleet]

This is intended

There's nothing wrong with that

[ashen trout]

Thought so I just wanted to make sure I wasn't breaking Top.gg TOS

[cobalt sleet]

If you don't want to vote for your own bot then don't.

[ashen trout]

good feature though, as I said it helps out bot owners who actually uses their bot because they can still get rewards like everyone else does!

[patent tundra]

perfect

i found you

you

the another weeb

[stoic socket]

#general

[cyan linden]

?

[long ferry]

what exactly are youdoing

[cyan linden]

add server

[long ferry]

ID?

[cyan linden]

867455568300736522

[long ferry]

was recently deleted by you, thats why its saying the resource wasn't found

go through https://top.gg/servers/new after clearing cache

[harsh barn]

My bot got approved weeks before but how I am getting this now…

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[torpid hollow]

i think its a bug and it show this for all bots.

[cobalt sleet]

We're aware and have flagged it to the dev team

[fallen lynx]

um my bot was reviewed by a Deleted User. does that mean they left a review and then deleted their account?

[long ferry]

possibly

[hollow gyro]

guys how can i change colours like this one

[long ferry]

the description supports html, thus being able to take advantage of css

[hollow gyro]

were can i find all of this html or css cmds

[fallen lynx]

seems sort of malicious to do that and then delete your account straight after. can i report it for someone to look at?

[long ferry]

If that review does not violate our review guidelines, it will not be removed

even when the account is deleted

[fallen lynx]

i see ty

[stoic socket]

Look up on google how to use HTML/CSS

[hollow gyro]

ok

[small frigate]

why is the bot not giving member roles?

[fringe drum]

why this not working

[zenith pumice]

My bot has been on top.gg for quite some time but....

[stoic socket]

known issue

[zenith pumice]

Okay, just wanted to let you know ; )

[sturdy swan]

Which bot?

[sturdy swan]

Works for me, maybe reload once?

[sturdy swan]

Yeah, you can see pinned messages for that

[slow jacinth]

or clear your cache

[sturdy swan]

No, that's 5xx; won't always work

[slow jacinth]

explain to me on the #general channel

[fringe drum]

Don’t work for me

[fringe drum]

How

[sturdy swan]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[fringe drum]

Didn't work

[opaque lotus]

??

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[weak jasper]

Is this any problem with top gg Website because it can’t fetch my bot profile image

[dreamy abyss]

Have you tried to refresh data then waited 30min?

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[weak jasper]

I am waiting for last 42 hour

🙂

[long ferry]

Then you likely did not change the correct thing, make sure you're not changing the application icon/application name

The site fetches from the bot, not the application

[weak jasper]

I know ,,, i did the correct things that why i am here it can’t fetch from my bot

[long ferry]

Your bot has an avatar, not sure what you're referring to

Have you perhaps tried clearing cache on your end

[weak jasper]

I tried all

[long ferry]

What is your avatar supposed to be? Something blue?

[weak jasper]

Yess wait let me refresh my bot data again .

[long ferry]

I am seeing the correct one then, refreshing data again doesn't do anything

It's on your end, clear your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[weak jasper]

Okk thank btw i know how to clear cache haha but thank you ,thank you very much

[keen yew]

Hello where can i get a graphic of my server's bot during time

[stoic socket]

?

[cobalt sleet]

https://dblstatistics.com

[keen yew]

ok thnx

[potent rapids]

Lmao why i got it

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[potent rapids]

This was added for every owner of bot?

[cobalt sleet]

Yep

[potent rapids]

Okay

[karmic wind]

What does voting for a bot do?

[sour nimbus]

How long it will take to get bot approved on top.gg?

[grand ravine]

move it slightly upwards (if you surpass the next bot's votes) in the list and give you voting credits

[stoic socket]

Up to a week atm i believe

It says in pins

[sour nimbus]

Thanks

[karmic wind]

Is it possible to make bots and code them on mobile?

[stoic socket]

#general

[candid mica]

credits will expire after 31 days after you claim them, so i think you would have to gain 100 votes again to claim the 15$ for the next month

you'll get 15$ every month for 100 votes regardless if you have claimed them or not

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[candid mica]

thx johand

[delicate flint]

Wuts this?

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[delicate flint]

But my bot is approved a month ago

[cerulean ember]

-botlive @delicate flint

[wild stone]

@delicate flint

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[cerulean ember]

Oh ok

You can ignore it

[delicate flint]

Hmm

[spark warren]

got the same bug with mine

[serene eagle]

@toxic zephyrhow to add images of commands in bot page in top.gg

[toxic zephyr]

You need to use an image tag of html

[tulip cliff]

hey

why don't I have an avatar?

[long ferry]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[long ferry]

If you're referring to your top.gg profile, logout and back in, aswell as clear cache

Then wait a bit

[tulip cliff]

fixed

thanks 😁

[steady quest]

Does this server still have a queue line?

[sturdy swan]

If you mean a bot queue, yes it has and always will.

[white smelt]

??

[candid mica]

read pins

[white smelt]

ohh yea
my bot was not appearing before

thanks

[serene eagle]

thanks

[steady quest]

What is the command to check your bots queue

[candid mica]

you cant

[subtle bolt]

your bot page is live!
Please allow 1-3 days for your bot page to appear in search results.

what does this mean?

[candid mica]

read pins

[subtle bolt]

ty

[stable marten]

How do i change my bot name in the website

[candid mica]

press refresh data button and wait 30 min to an hour for it to change

[stable marten]

I'm waiting from 5 days

for it to change

[candid mica]

would you mind pressing the refresh data button again and wait 30 mins for me?

[stable marten]

Where is the button j

Button*

[long ferry]

Then you haven't pressed it yet

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[stable marten]

I'm on phone currently

[long ferry]

Info tab

[stable marten]

Ok

[ashen trout]

question

isWeekend boolean Whether the weekend multiplier is in effect, meaning users votes count as two.

[sturdy swan]

#topgg-api would be more appropriate for your question.

[ashen trout]

Does this mean for example, my bot has 35 votes, someone vote once i have 37 votes/

[long ferry]

Yup, double votes weekend

The isWeekend parameters can be used to return double rewards for your users because of that

[ashen trout]

oooh thank you

[stoic socket]

Is 845153824742440991 abusing the new page by resubmitting several times? They have 1.74k votes and many 4month old reviews yet they are on the new page again (seen them before)

[heavy sedge]

What are vote credits and how do we get them?

[long ferry]

Added mid 2021, nothing else

[long ferry]

-credits

[wild stone]

@heavy sedge

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[stoic socket]

It’s on the new page 😂

[long ferry]

Not seeing it

Nevermind thanks

Bot was previously deleted for being a clone, guess the owner decided to resubmit it and get it approved

The votes staying isn't correct though

[stoic socket]

Ah

[rugged brook]

i found this message on my bots page.. what does it mean?

[long ferry]

Read pins

[rugged brook]

uh but my bot isnt a "new bot" tho.. so is it like the search bar is being renewed or smthg?

or is it smthg related to ads? 🤔

[long ferry]

Read the last part

[rugged brook]

ok 👍

thx

[valid gust]

what does this mean

oops

nvm

[ashen crown]

wht is vanity of top.gg ?

[long ferry]

dbl

[sturdy swan]

what is the current wait time like?

1-2 weeks

[broken pulsar]

Why are all my reviews gone???

[covert veldt]

is there a way to remove my bot from a team back to a personal account?

[fluid birch]

You can do that by removing the bot and re-submitting it

[fluid birch]

What’s the id of your server/bot?

[covert veldt]

is there any other ways?

[sturdy swan]

when does monetization become active after
https://novasy.is-pretty.cool/L28DyqN.png

[broken pulsar]

891665780050100235

[cerulean ember]

-credits @sturdy swan

[wild stone]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[sturdy swan]

what does voting credit do

[broken pulsar]

You can spend them on topgg ads

[cerulean ember]

Please read whole message it's there

[sturdy swan]

https://novasy.is-pretty.cool/jpPDrq8.png
turkish numbers are not accepted

[long ferry]

They are accepted, they have to be typed in an international format

For example, a German phone number would internationally be [phone], the 49 into the country code field, the rest into the other

[sturdy swan]

My man leaked his phone number

@long ferry can you delete the message cuz phone number leak

[long ferry]

That's the example phone number there

[harsh barn]

This one @long ferry

[long ferry]

That's the example phone number there

[sturdy swan]

oh

[long ferry]

See

[autumn barn]

Hello,

I have recently created a top.gg account by accident, i have also emailed support on how to get my account deleted. I got a response saying to reach out to the discord server (I only just joined). Then I got told to DM a account called "uglyAvocado#3113" with a ticked ID, my main question is where do I get my ticked ID to verify my account?

[long ferry]

The support associate in question is @gray kernel, reach out to them through direct messages, they can help you about it.

[autumn barn]

Ok thanks

[broken pulsar]

Can I have my reviews back please 🥲

[cyan niche]

Is it just me or the music tag is not working? https://top.gg/tag/music?page=1

[stoic socket]

same with new tag

[fluid birch]

I can see your reviews. Could you try viewing your bot in another browser?

[broken pulsar]

They seem to be back, I had alerts from users a few hours ago that all reviews were gone - good thing they're back now

[balmy kiln]

Hmm

[west ember]

discord.py is still supported? I mean, for bot vote check etc..

[grand ravine]

top.gg supports python itself, it'll work regardless of lib

"support", with a grain of salt because iirc the maintainer doesn't contribute to it anymore

[west ember]

ok thanks

[hollow raft]

im trying to re-submit my bot but it give me this error

[sturdy swan]

What is this?

[cerulean ember]

-sitecache @hollow raft

[wild stone]

@hollow raft

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[stoic socket]

currently broken i believe

[patent tundra]

<

[past mist]

How to get backpack

[stoic socket]

@zinc oracle -wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[celest river]

Is the voting role reward bug being worked on? I asked multiple times the last months, but it still doesn't display all of the roles and so I can't pick a particular role I want. I was just wondering...

The server ID: 789566193811718225

[zinc oracle]

what role do you want selected?

(team is aware of it, in the meantime I can select it for you)

[celest river]

That would be great, I want the " farmer" role, it didn't show up on there for me

[zinc oracle]

I dont see farmer in the list at all, strange.
are you sure the role still exists?

[celest river]

Yea, one second:

[stoic socket]

make sure top.gg is above farmer

[celest river]

Ohh okey I will do that and then it should be updated on the website right after?

[zinc oracle]

it should be shortly after, remind me in like 30 minutes to select it?

or you can control + mouse wheel down to zoom out and select it.
kind of the work around right now.

[celest river]

I also enabled this for the top.gg role now:

[celest river]

I will tell you, yes!

Tried it with zooming the times before as well, but I will see if it works this time

[sturdy swan]

how do i add a website to bot description like this bot? https://top.gg/bot/368362411591204865

[stoic socket]

iframe

[celest river]

Okey it worked perfectly now, such a simple solution. Thank you so much!

[stoic socket]

<iframe src="website url"></iframe>

[sturdy swan]

oh i can use html in the description?

[stoic socket]

yep

and markdown

[sturdy swan]

ohh i didnt know that thank you

and how do i make it save with lower than 200 characters?

[stoic socket]

invisible characters

[sturdy swan]

okaay

thank you again

[ashen trout]

i updated my bot around avatar around an hour ago and it only shows the new avatar on the "votes" page

where you can see your vote credits

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[ashen trout]

tried that will wait and see what happens

Also question why does it say I have invites 35 on my analytics page im going to mean thats how many people invited my bot to their server? If so that's very wrong as I'm only in 22 servers currently

[glass nova]

top.gg

i didn’t get accepted yet😔

[tacit grotto]

yooo can someone help me, does somebody know how to put my website on my bot's description?

[tacit grotto]

Ohh tysmm

[sturdy swan]

Hello, I sent my discord bot for verification for the 3rd time, and for the first time there is such a text, "Your hung bot is now in the verification queue, the estimated waiting time is around 1-2 weeks." I wonder why?

[stoic socket]

Thats because there is an approval queue

[sturdy swan]

I got it, thanks

300 characters you mean?

[alpine turtle]

why is friday considered a weekend?

[steep lantern]

Your bot page is live!

Please allow 1-3 days for your bot page to appear in search results.
``` Why am I getting this? My bot is for months on the site! 🤨

[stoic socket]

Known issue, just ignore it

[steep lantern]

Okay

[inner meteor]

Yeah same thing happened to me but it's all fine

[jaunty panther]

it's since 5 hours that there is the server caching problem, this is influencing my bot servers growing 'cause I have won a spot 😕

[obsidian locust]

idk

[obsidian locust]

You ask for a refund if you didn't get how much impressions you paid for

[jaunty panther]

ok thanks

[obsidian locust]

But yeah, there's definitely a site issue

[alpine turtle]

why respond then lol

[jaunty panther]

prob the timezone

[alpine turtle]

still friday for me and it said weekend

so no

[jaunty panther]

in other states it's saturday