#support

1 messages ยท Page 638 of 1

obsidian locust
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oof

stoic socket
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not public

obsidian locust
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But cloudfare is not enough?

stoic socket
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as also said before

river palm
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Oof

stoic socket
toxic zephyr
#

When you submit a bot to the site it gets queued for review (bcz there are other bots that have been submitted b4) and we (the reviewers) review all bots in the order that they were submitted (first to last)

stoic socket
#

you can tell the ddoses aren't as bad now

sturdy swan
stoic socket
river palm
sturdy swan
stoic socket
#

not really

sturdy swan
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Okay

river palm
#

Yep not really you are bad

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You are good

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-notified

cobalt sleet
# sturdy swan But it makes me look Bad ๐Ÿ˜”

It was just a meme. I don't think anyone took it seriously. I appreciate the work you put into open-source projects but they also do fill up our review queue quite a lot, making our lives and other bot devs who've invested more time developing their bot than git clone a bit more stressful! dog_Joy The problem isn't with you, it's more with lazy people (I won't call them devs) who just clone open-source repos and then change their Discord bio to "Developer". No hard feelings against you, keep it up! dog_Happy

rare willow
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i smh cant put my information in there

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like

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i click on the field

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nvm got itt

stoic socket
rare willow
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๐Ÿ‘Œ

quaint linden
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Hi, full dm @sturdy swan

zenith goblet
#

this same as that

Hey hey, just reporting @sturdy swan 941508790728130580 for phishing

zenith goblet
#

I did I clicked the report spam button

quaint linden
#

Nice. Me too

crimson pebble
#

941506192163876925 (bot spammer)

orchid dove
#

Same report but diffrent user id:
941505075015192576

lethal cedar
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UserID: 941514228127387690

calm solar
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hi there's this bot on topgg with 2 instances

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the owner is leeching servers through the trending page

safe wigeon
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@sturdy swan ban please

calm solar
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it's the same bot

quaint linden
#

hide links

orchid dove
#

@cyan palmSry for ping you might take a look at the reports.

zenith goblet
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Yeah looks like a bot raid

lone anvil
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I think we got all

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for now that is

quaint linden
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Happy day. Ty for all

calm solar
# calm solar

please get this removed xqct
the owner made 2 pages for the same bot

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and got it into trending

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to leech servers
he got around 2k servers with that

modest kelp
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@cyan niche

calm solar
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they both have the same invite links

cobalt sleet
#

Ty we will investigate

calm solar
#

ty

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he used the same name as our bot wtfman

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and that dude infiltrated our support server to insult us

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for using our own bot name

cobalt sleet
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We don't moderate what happens outside this server.

calm solar
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the dude's on another level

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yeah, sorry my bad. i vented it out

sturdy swan
cobalt sleet
#

Thanks

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-b 941079447111614484 Carding scam

wild stoneBOT
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upvote lam#4148 was successfully banned.

iron lark
#

hey, I've just tried transferring ownership of a team to another member of the team, but the only option that comes up from the three dots is delete member. Is the transfer ownership button somewhere else now?

cobalt sleet
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The transfer ownership button hasn't actually been released yet

iron lark
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Oh I see, thank you.

ripe depot
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941438931772248075

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This is the only mutual server

zinc oracle
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-b 941438931772248075 card scam

wild stoneBOT
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upvote Wraรฏth#6478 was successfully banned.

iron lark
#

Can admins of teams edit information on the bot's top.gg page? I've just added someone as an admin and apparently they can't change anything

shy carbon
quartz willow
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yep I'm looking into it

junior bone
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Currently for adding a server

long ferry
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known issue right now

junior bone
turbid sedge
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User id: 941523525376811068

rain kestrel
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random guy#1679
id: 941435163534061609

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mention: @sturdy swan

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more proof

long crest
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Hey @zinc oracle may wanna ban this lad

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941529688407441408

rain kestrel
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ban the one I sent as well please

long crest
#

Screenshot (11.02.2022 19:32:27)

terse fulcrum
livid agate
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941531113820655616

green wagon
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Received the same from 941521079527149620

long ferry
#

thanks, handled it already

rain kestrel
rain kestrel
long ferry
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-b 941435163534061609 carding scam

wild stoneBOT
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upvote random guy#1679 was successfully banned.

wintry mist
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727282746614874113

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Another one

cobalt sleet
sturdy swan
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Solve the problem?

long ferry
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we're aware of that, no fix yet

proud hawk
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Love it, saw y'all handled it already

obtuse juniper
#

Guys

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How can i delete an bot from top.gg?

long ferry
#

using the delete button, may not work right now

obtuse juniper
#

...

fathom inlet
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727282746614874113

stoic socket
#

another report

cobalt sleet
#

Thanks

#

I was already looking at it

fathom inlet
#

๐Ÿ‘

stoic socket
#

they friended me, so was gonna suspect me getting it any minute

cobalt sleet
#

-b 727282746614874113 Promoting their bot list in DMs

wild stoneBOT
#

upvote ๏ผฆ๏ผง๏ผ‘ใƒป R4MOx#8182 was successfully banned.

fathom inlet
#

2 other bot servers too

long ferry
#

works on my end

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could you try a different browser

crisp crane
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i need help keeping my bot online it wonโ€™t stay on 7-7

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also iโ€™m tryna figure out how to put images on my username, any help is appreciated.

eternal sparrow
#

hey, i'm trying to put my server into the website but it just apears the servers who doesn't have the bot, can someone help me?

crisp crane
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@small lantern

eternal sparrow
eternal sparrow
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but the server doesn't appears

shut beacon
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TY!

dark rain
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is it allowed to delete a bot then add it again?

cobalt sleet
dark rain
# cobalt sleet Why do you want to do that?

i was told when your bot is new and getting a lot of votes, it could be featured on the start page, and currently i get around 50-100 votes per month but its not on the start page

fluid rapids
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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

cobalt sleet
fluid rapids
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One message removed from a suspended account.

stoic socket
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yeah my point was that someones already been banned for it today

quaint escarp
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Hi

onyx wigeon
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I'm suprised. Why is there no bot for Anti Spam Join/Leave voice channels?

stoic socket
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you never knw

onyx wigeon
wild stoneBOT
#

@onyx wigeon

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

signal orchid
#

hi small question normally how much time does it take for your bot to be verified by discord

wild stoneBOT
ancient trail
#

what are is the widgets tab for on our bots profile?

long ferry
#

thats for getting html widgets to put on social media stuff like a github readme for example or your website

ancient trail
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ohk thanks

sturdy swan
#

when will the votes be reset

long ferry
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end of the month

sturdy swan
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Ah k thank you

bronze token
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Ew topgg doing crypto stuff

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Well then

meager fable
stoic socket
meager fable
long ferry
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That might be the reason

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You need to add at least 1 tag

meager fable
#

Oh alright

long ferry
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Check all your fields for errors otherwise

meager fable
long ferry
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What tag have you added

meager fable
#

The long description still supports HTML right?

meager fable
long ferry
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It does, just not js if that's what you're using

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Scroll all the way up

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Check every field, there has to be an error

meager fable
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Welp nope ;/

long ferry
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Are you using js anywhere

meager fable
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I don't think so but I will re-check

long ferry
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Inline js also falls under that

meager fable
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Removed the JS and it worked, thanks!

sturdy swan
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Guys help

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Im trying to add my friends server to top.gg

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And it wont show

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:(

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Because if it doesnt re active again that server gets deleted

stoic socket
sturdy swan
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Pls help

stoic socket
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or edit

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server owner*

sturdy swan
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Oh

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Alt

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Alr*

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Thanks

stoic girder
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the votes/invites on my bot analytics aren't showing up properly?

candid mica
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known issue rn

stoic girder
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๐Ÿ‘

wide kestrel
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with top.gg what if it doesn't have a prefix as it's just fully slash-command based

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should i just put / or sm

supple mica
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Yep! just put /

wide kestrel
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alright thanks

hollow mesa
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I don't know if I can get such support here, but I need support. How do we ensure that the slash and context menu commands are refreshed? Days passed and it still hasn't changed.

long ferry
hollow mesa
stoic girder
#

i accidentally reported a review ๐Ÿ‘€ what's the worse that could happen?

wanton drum
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it will probably get unflagged if i ts a normal review

stoic girder
#

i see i see

humble geyser
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How do you get this counter near to your bot?

long ferry
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-servercount

wild stoneBOT
humble geyser
humble geyser
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oh maybe i know why, i think i put my bot token instead of the webhook auth ๐Ÿคฆ

primal rune
#

Okay so, I really want to put my 1.5k server bot on Top.gg, the only problem is that it's mainly an NSFW bot. Is this allowed on Top.gg and if so, what would be the best way to do it?

lean pine
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How can I give someone else owner of a bot (ping me)

candid mica
primal rune
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And yes, nsfw features are only usable in nsfw channels

humble geyser
candid mica
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thats true^, though you cant add any desc in the bot page

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people wont know what your bot does

uncut adder
zinc oracle
uncut adder
zinc oracle
#

we do not accept nsfw focused bots.

candid mica
sick acorn
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where can i see the bot i put on top.gg?

lean pine
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guys pls reply. how can I give someone owner perms on my bot?

cerulean ember
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-team @lean pine

wild stoneBOT
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@lean pine

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

cerulean ember
#

You need to create team and give that person admin, you can't transfer ownership if you're asking for that

stoic socket
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i can't access my profile

coral reef
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Seems to be working fine for me

stoic socket
#

infinite loading

coral reef
#

Try going directly to it

stoic socket
#

nope

coral reef
#

O wait yeah yours isnt loading for me either

stoic socket
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i can't reach yours

coral reef
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Weird, I reached it fine but not yours

stoic socket
#

@quartz willow is the site broken

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i get 524 timeout when accessing my profile

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or others

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wait its working again now

fallen lynx
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โš ๏ธ Scam

Report of user @sturdy swan

stoic socket
#

@zinc oracle carding again pain

fallen lynx
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good thing i make a anti scam bot Liz_Giggle

lean pine
#

no owner

cerulean ember
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You want to transfer you bot to another person? @lean pine

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Or just wanna give them owner permissions.

lean pine
cerulean ember
#

Wait a sec, I'm not sure about auction

mortal marsh
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i am the co developer of a bot that got approved and i did not get the role

cerulean ember
cerulean ember
mortal marsh
lean pine
#

when will it be fixed

cerulean ember
#

No eta, but ig devs probably working to fix it.

lean pine
#

there is so many bugs on this site :/

lean pine
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this is getting extremely frustrating

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@cerulean ember

mortal marsh
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is there a way to give someone access to edit the bot on top.gg?

lean pine
#

@zinc oracle please help me.

zinc oracle
lean pine
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yes, we are trying to give ME owner so I can do the auctions

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I just wanna spend money ๐Ÿ˜ข

zinc oracle
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I dont think they can transfer a bot to a team they do not own

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last I checked atleast

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only to teams they do own

lean pine
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Okay, then how does one use auctions if I am not the owner>?

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like fr, for a company it sure is hard to spend money.

zinc oracle
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it may be possible for them to transfer the bot to a team they own, then transfer the team to you.

lean pine
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how do you transfer a team

zinc oracle
lean pine
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ok

lean pine
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all there is is delete member

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your own support articles are wrong :/

zinc oracle
#

the teams system has changed many times in the past few months

lean pine
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so, what do I DO

zinc oracle
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Your best bet is probably just to have them delete the bot from the site, and you submit it. The old school method ๐Ÿ™‚

lean pine
#

bruh

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yes, let me loose all our votes

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and wait many days again

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thats not a good option

zinc oracle
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votes reset monthly anyway

lean pine
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thats a stupid option

zinc oracle
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then do nothing

lean pine
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to bad its early in the month

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can I open a ticket to get it moved?

zinc oracle
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If transfering doesnt work

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for you, it doesnt work for the devs either

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You're more than welcome to try though

lean pine
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how tf can it not work for the devs? they are literally the developers
it should be perfectly possible for them to transfer a team

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glad to think I almost spent money here ๐Ÿคฃ

zinc oracle
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are you saying the developers should do a manual input on a live database? ๐Ÿ‘€

lean pine
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im saying, yall should have a better option then "delete it and wait a few days, and loose your votes and reviews"

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especially when you have top.gg support articles saying it is possible

zinc oracle
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we do, its just not currently functioning

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its a low priority issue, as transfers only happen a few times a week

lean pine
#

seems like all issues are low priority

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cough cough "servers your bot is in" has not been working for the last ever now

vague mango
#

hey, you should just open a support ticket for this as suggested

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yes a developer could theoretically go in the database and change it for you. are we going to do that? no

lean pine
#

he literally just said "for you, it doesnt work for the devs either"

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so why would I open a ticket and wait a long time to be told no lol

vague mango
#

we have team members who work on support, and part of that can be updating things like this, etc. theyre not available 24/7 in the discord channel, so the support ticket is probably your best bet

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it's also friday night though so if you want this to be done right now, right away, you have the options above

zinc oracle
#

@vague mango do you know if votes reset on bot deletion?
they dont right?

lean pine
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then what does the bot deletion do

vague mango
#

we track votes, etc separately from your discord application data

lean pine
#

there is still the issue of how do i transfer it??

the votes and reviews would still be owned by the same person would they not?

zinc oracle
#

queue for most of today was under 4 hours long for newly submitted bots.

its going to probably remain under 24 hours for the next few days.

deleting and submitting on your account isnt that bad.

vague mango
#

i would, again, just submit a ticket

lean pine
#

he literally said it can not be done

zinc oracle
#

cassie is above me

vague mango
#

ok

lean pine
#

it does not matter anyway, Im not gonna spend money here

zinc oracle
#

no problem, let us know if you need anything else.

ashen trout
#

im using python, how do I check if a user has voted?

dark wigeon
#

i do have a verified bot but my application is still pending since 2-3 months

zinc oracle
dark wigeon
#

yeaa

zinc oracle
#

bot id?

dark wigeon
zinc oracle
#

that was approved 40+ days ago

dark wigeon
zinc oracle
#

do you have dms disabled?

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

๐Ÿ’ก Please make sure you have your DMs activated for this server.

dark wigeon
#

so i didn't knew

dark wigeon
zinc oracle
#

that bot is already listed

dark wigeon
#

@zinc oracle ok thanks for ur help bruhh

umbral goblet
eager drift
#

after you approved the bot, do you keep the bot in your verrfication server?

young fractal
#

um, I am the owner of the bot ( https://top.gg/bot/888799185623736350 ) i want to get it removed from top.gg or please can anyone transfer it's ownership to this id, i am the owner: @Hอกcอก โ™ช โฅห™wilted_roseโƒŸโƒ๐‡๐ข๐ฆ๐šโƒŸ๐ง๐ฌ๐ก๐ฎ*#0772

eager drift
gloomy shell
#

We have a bot do it automatically when the bot joins the server so we know who invited it

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In case someone invites a bot and forgets it or two people try to invite the bot at the same time

eager drift
#

oh ye, thats usefull lol. thx

eager drift
gloomy shell
#

You'll need to change it on the developer portal, then come to top.gg and click the "refresh data" button on your bots page. Then wait 30 minutes to an hour for it to update

eager drift
#

okay thankyou

eager drift
gloomy shell
#

Yep!

eager drift
#

oki, thank you

river palm
#

Why doesn't it get submit??

gloomy shell
#

One of your tags is too long

river palm
#

Ok let me remove

gloomy shell
#

The page doesn't error correctly for this error

river palm
#

It got submitted ty

gloomy shell
#

Yw!

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Also please don't send flashy emotes as they can hurt people's eyes

sudden knoll
#

I have a bug where I can not edit my bot's profile. It's been going on for weeks. I was suggested I should contact support.top.gg, and it's been 12 days with no response.

cerulean ember
#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

๐Ÿ’ก Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

sudden knoll
#

That's what I get

cosmic pasture
#

Would it be possible to remove a co-owner from a bot?

mighty temple
#

my topgg webhook stopped working for no reason I've changed nothing in the code but it stopped sending any webhook can you guys help me with it.

obsidian rapids
#

Hi ppl can vote but it's not increasing in top.gg

cobalt sleet
wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

cobalt sleet
wild stoneBOT
#

@obsidian rapids

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

obsidian rapids
cobalt sleet
#

-cacheclear

wild stoneBOT
obsidian rapids
cobalt sleet
#

That's because of site cache. See first response.

fallen lynx
#

if you get a 100 votes within a month, do u get the credit the 1st of the following month?

cobalt sleet
#

Yes

fallen lynx
#

ty

primal forum
#

How do i use topgg-autoposter with eris?

obsidian rapids
white smelt
#

Is the new tab page broken??

obsidian rapids
#

hi how to make a beautiful embed from vote tracker when someone votes

cobalt sleet
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

shy haven
#

hum, I accidentally reported a comment ๐Ÿ˜…

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is it okay ?

#

how to cancel ??

fair oriole
#

is this bot approved or deleted?
918017474249752586

cerulean ember
candid mica
cerulean ember
#

Ye

candid mica
#

okay sunil

jagged turret
#

hi

keen rampart
#

What's the prefix of top.gg bot

#

And can I add vote reward through it ?

candid mica
#

prefix is "-" but top.gg bot has no commands

keen rampart
#

Ok

#

And can I add vote reward through it ?

candid mica
#

about vote reward you can use the built in autorole, if not use vote tracker bot or make your own using webhook

keen rampart
#

Ohh

candid mica
#

autorole gives the user who voted a special role

sturdy swan
#

hi

crude aspen
#

I added my bot today how much time it takes for accepting

sturdy swan
#

it can be offline after approval

sturdy swan
crude aspen
sturdy swan
#

not answering to you

crude aspen
#

But today it's not

#

I'm in support server

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Of that bot

sturdy swan
#

i mod in taht

#

lol

sturdy swan
crude aspen
cobalt sleet
#

It'll probably be reviewed this weekend

sturdy swan
#

^^

sturdy swan
#

my bot is online 24/7 noone can tell offline

crude aspen
#

Noone

#

?

sturdy swan
#

one

crude aspen
#

Lol

cerulean ember
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

crude aspen
#

Huh

#

I'm first time applying for top.gg will the bot dm me if it's accepted ?

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

๐Ÿ’ก Please make sure you have your DMs activated for this server.

cobalt sleet
#

-notified

crude aspen
#

Ty

sturdy swan
#

i am bot dev

fresh birch
#

the refresh data is not seen anywhere, is this issue fixed?

cobalt sleet
#

Not yet afaik

fresh birch
#

any ETA?

cobalt sleet
#

Unfortunately not

fresh birch
#

hmm ok

hollow marlin
stoic socket
primal rune
#

I once tried to upload it with explaining all nsfw content

#

Then just with the text "+ various nsfw commands"

#

Both got rejected

long ferry
#

Yup, as thats against our rules PomuWink

primal rune
#

But why

long ferry
#

as we wish to keep our site accessible to users under 18, having nsfw features mentioned within descriptions isn't good for that

pallid needle
#

Does anyone know how to change the bot name to top gg

long ferry
#

Yup, change the name on discord's end, then use the refreshdata button

#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

๐Ÿ’ก Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

pallid needle
#

ok thanks

primal rune
fallen lynx
#

is the regenerate token button known to not work atm?

long ferry
long ferry
fallen lynx
#

i could get my initial token, but it bugged when i tried to overwrite it

sturdy swan
#

here you have the rating and the members how can i make it show member count or server count

#

like there how can i get the servers

fallen lynx
#

u use the API to post guild count

sturdy swan
#

ok

#

ill check it out

#

what happens if i share mz top.gg token for my bot

fallen lynx
#
function Fr() {}

yep the click event doesn't do anything currently in Click here to regenerate this token

restive pond
#
/home/container/.local/lib/python3.9/site-packages/discord/__init__.py:47: UserWarning: 
Traceback (most recent call last):
    import topgg
    from .client import DBLClient```
I got this error while starting my bot
restive pond
#

idk

#

but its working now

#

i just deleted cache

sturdy swan
#

remove that entire line

#

and just keep

#

import topgg

restive pond
sturdy swan
#
    import topgg
restive pond
#

i know

sturdy swan
#

u dont need to import dblclient

#

and .client

restive pond
fallen lynx
#

or

from topgg import DBLClient
restive pond
#

from .client import DBLClient was only in the error

long ferry
restive pond
#

but its working now

sturdy swan
#

and if i did something wrong iam sorry bcs thing is did by my 1 team member

long ferry
#

I am not seeing any patterns regarding your bot getting false comments, there is one review you flagged, which does not violate our review guidelines

sturdy swan
#

na i reported old comments

#

this guy always said to me that that i copy my bot name from bot named uzox and my bot name is muzox

#

this is the guy 941751094973956096 who comes on my bot support server and write wrong comment he also raided my server everytime by alts

long ferry
#

Thats outside of top.gg and not moderate it

sturdy swan
#

ohh okay thanks

young fractal
#

um, I am the owner of the bot ( https://top.gg/bot/888799185623736350 ) i want to get it removed from top.gg or please can anyone transfer it's ownership to this id, i am the owner: @Hอกcอก โ™ช โฅห™๐Ÿฅ€โƒŸโƒ๐‡๐ข๐ฆ๐šโƒŸ๐ง๐ฌ๐ก๐ฎ*#0772

long ferry
#

We currently cannot delete bots due to site issues

young fractal
#

Ohk, can you transfer the ownership of it?

long ferry
#

We cannot, the only way to do so is deleting it for the new owner to resubmit it

young fractal
#

Ohk

alpine plume
long ferry
#

known issue

alpine plume
#

oh, thx

young fractal
long ferry
#

We currently cannot delete bots due to site issues

young fractal
#

Umm.. i guess i have to go to that id for some minutes then i have to send request to this id for ownership.

long ferry
#

Or just wait until deleting bots works again

crude aspen
#

Can I ask replit helps here ?

#

Ayyo man my name

eager drift
#

how many credits do you get for votes?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

young fractal
eager drift
crude aspen
#

Is there any way I can do without credits spoonfeed

long ferry
#

read above

#

wdym

crude aspen
#

Edited

#

I don't want credits XD

eager drift
long ferry
#

correct

eager drift
long ferry
#

?

#

Where are you entering payment stuff?

eager drift
long ferry
#

Thats when you're planning on spending actual money on auctions

#

as you can use both credits and actual money

eager drift
#

oh, so if you use credits, you don't have to add paymethods?

long ferry
#

correct, as long as you're only bidding what you have as vote credits

eager drift
#

why does underneath wallet states 2 amounts of money

#

$323.06 and 194.22

long ferry
#

you can pre-load your wallet on auctions for automations stuff, the other one is your credits

eager drift
#

if i turn on automatically payment, does its automattically remove the credits from my account after i won a bidding?

eager drift
#

why do each of these places say different things?

river palm
#

Idk

potent horizon
#

@potent horizon

stoic socket
stoic socket
eager drift
#

so which one is the amount of votes i got?

#

@stoic socket ?

stoic socket
#

The one Luca shows

eager drift
#

oki thank you

toxic topaz
#

can we add my bot at topgg server

gloomy oasis
#

Hello

toxic topaz
long ferry
#

we do not add bots into this server

candid mica
#

no

toxic topaz
gloomy oasis
#

When I try to add my bot to top.gg I get this, what do I do?

long ferry
#

no, we again do not add bots here

long ferry
gloomy oasis
#

I try and let you know

#

it worked!, thanks

thorny orchid
#

how can i get a features page on the overview part of my bot

example:

winter walrus
thorny orchid
#

alr ty

tranquil hill
#

for some weird reason i cant upload my bot on the site

gloomy oasis
#

Another question, when I click invite or vote this appears, is it because they haven't verified my bot yet?

cerulean ember
cerulean ember
tranquil hill
cerulean ember
#

You can try clearing cache, or use different browser.

zinc saffron
#

i don't really need support it's just a question, i didn't find an other channel to post it.
i noticed that when you add your bot on the website, when you insert your app ID, the field "short description" is autocompleted with your app's description, i'd like to know how to get the description of a user or bot using the discord api or an other method

cerulean ember
#

Oh yea

cerulean ember
#

Tags should not be long

zinc saffron
tranquil hill
zinc saffron
#

ok thx

tranquil hill
#

@cerulean ember thanks bruv it helped

eager drift
#

how long does it usually take for a discord bot to get verified by discord self?

#

you know after it reaches 75 servers

wild stoneBOT
cerulean ember
#

Or join developers server

feral pawn
#

What does this mean?

dull basin
#

I add 3 times a bot but i had no projeks in my profile...

long ferry
#

You still don't have any bots added to our site

dull basin
#

But I have... Also I must use the Button Supmit right?

long ferry
#

Yes

#

But you never submitted anything that is still in queue

modest frost
#

Hello

river palm
stoic socket
#

โ€ฆ

thorny orchid
cerulean ember
#

.gg/discord-developers

thorny orchid
#

ty

tulip jungle
#

why is the website taking so long to load when i try to go to my profile?

thorny orchid
#

quick question on the old top.gg (when it didnt have the updated stuff) why did they remove the html backrounds stuff like floating avatars, moving backrounds?

zinc saffron
#

is it normal that after clicking on submit to submit a bot, nothing happens ?

stoic socket
#

I did it on my new bot

#

It has css animations

tulip jungle
thorny orchid
#

how? i tried alreaddy

thorny orchid
#

wdym?

zinc saffron
stoic socket
tulip jungle
stoic socket
thorny orchid
zinc saffron
#

wdym ?

tulip jungle
#

what that

stoic socket
#

Cc @somber parcel as you can probably see if itโ€™s a known issue

sturdy swan
#

hey can i ask why i can't update my announcements on my bot page?
it just says that Your changes have been saved when i press Publish Announcement but it doesn't do anything.

sturdy swan
#

ohh okay

zinc saffron
thorny orchid
stoic socket
#

Iโ€™m on mobile so canโ€™t type it, lemme try get my description rq

thorny orchid
#

alr

stoic socket
#

Ah on second thoughts, Canโ€™t access my profile

thorny orchid
#

k

#

@stoic socket you done yet?

stoic socket
#

Still canโ€™t access

thorny orchid
#

rip

silver summit
#

hi guys

#

can someone help me please?

thorny orchid
#

what with?

silver summit
#

so with the voting stuff

thorny orchid
#

yh

silver summit
#

im trying to let people vote in my server

#

but idk how to add it

#

and ive been searching for hours now

thorny orchid
#

wdym?

silver summit
#

so yk like the voting to vote for a discord server

thorny orchid
#

is this a server or a bot voting are u talking about?

#

o

silver summit
#

yeah

thorny orchid
#

can i see your profile?

silver summit
#

my profile?

thorny orchid
#

like that

silver summit
#

i dont think i did that..............

thorny orchid
#

did u even add your server to top.gg

#

?

silver summit
#

well i added the bot to my server i think

#

right?

river palm
#

Why doesn't my bot get verified and I had no dms too

#

About noifs

river palm
#

Notifs*

#

Why my bot is not verified its 1 day now

thorny orchid
river palm
#

!!

silver summit
thorny orchid
silver summit
#

profile i mean u wanted

thorny orchid
silver summit
thorny orchid
silver summit
#

so i need to add a bot to my server?

thorny orchid
#

press that button

silver summit
#

alr

#

discord bot or sevrer?

#

server*

thorny orchid
#

depends on what you want your server to vote on

#

cause im confused

silver summit
#

lol

thorny orchid
sturdy swan
#

really bruh โ€ฆ. A bot needing admin perms to use anti-raid

sturdy swan
#

The bot literally requires it in the link. You want a bot to setup anti-raid and auto-mod with no perms?

thorny orchid
thorny orchid
thorny orchid
sturdy swan
#

@zinc oracle

silver summit
zinc oracle
#

hi, we always invite every bot with permissions=0

thorny orchid
#

?

silver summit
thorny orchid
#

a bot

#

or a server

silver summit
#

i think

thorny orchid
silver summit
#

yes

thorny orchid
#

click discord server from there

silver summit
#

do i need to be founder of the server to add it?

thorny orchid
#

admin+ perms i think

silver summit
#

alr im co-owner

#

but it does not show the server

#

for some reason

thorny orchid
silver summit
thorny orchid
#

or tell the owner to give u ownership (as in switch ownership) then u give it back

silver summit
#

yeah

#

thanks so much for the help bro ๐Ÿ™‚

#

heres some nitro since u were so nice @thorny orchid

thorny orchid
#

back n lol it looked like a scam bcs of the quality @silver summit

#

u need better quality ngl

sturdy swan
thorny orchid
zinc oracle
sturdy swan
zinc oracle
sturdy swan
#

yea bro i changed on the both

zinc oracle
#

bot id?

#

also please dont ghostping

river palm
#

@zinc oracle

sturdy swan
sturdy swan
zinc oracle
sturdy swan
#

Bro Dj Comes The Front

zinc oracle
#

Oh i see

zinc oracle
#

๐Ÿ‘€

#

I refreshed the data just now, check again in an hour or so.

tropic jetty
sturdy swan
zinc oracle
#

@river palm no ads

river palm
#

K

#

But they added my bot

river palm
zinc oracle
#

we generally have stricter rules than most botlists, yes.

#

still, ads are against our rules.

river palm
#

Ok

#

Sry

#

But they are better

#

I will add my bot again

#

@zinc oracle I have doubt

#

If you rejected the bot then why it's in queue and why doesn't I can reapply this bot

zinc oracle
river palm
#

Hmm

#

After 1 hour

#

I will submit my bot

#

But

#

If you reject again

zinc oracle
#

If you submit the bot the same way it is now, it will be denied again

#

you need to add features

river palm
#

Uhhh

sturdy swan
#

Hello, I want to ask a question. I want to apply to Discord Developer Portal my bot in order to be verified. Now its says a message "All apps must have a Terms of Service." Where can I make one?

river palm
#

What to do

wild stoneBOT
zinc oracle
river palm
#

Hmm

#

I did

#

I added some features by my own

sturdy swan
#

@zinc oracle (Sr for Ping) If you can answer my question

zinc oracle
#

better to ask discord, I dont know the answer.

river palm
#

LoL

#

Mod don't know ans

zinc oracle
#

I'm not trained to answer discord support questions

river palm
#

Hmm

zinc oracle
#

I am just a topgg mod

sturdy swan
#

Maybe can tell me one who have already their bot verified

river palm
#

You are just trained to reject people bots

#

@sturdy swan

#

Can tell

sturdy swan
#

Because i live in Greece, and i think that the bot guidelines is different

river palm
#

Ok

zinc oracle
#

please dont ghostping

river palm
#

K

river palm
zinc oracle
#

I've approved a ton of bots today

river palm
#

Hmm

#

Then your mood gone off and then rejected my bot

#

Nice bro

cedar wind
zinc oracle
#

your bot broke our guidelines as previously discussed

sturdy swan
#

I think that only Community Manager can help me because all the Mods don't have a verified discord bot badge

river palm
#

WhT

zinc oracle
coarse vault
#

๐Ÿ˜‚

river palm
sturdy swan
frosty sigil
#

what should I do

zinc oracle
#

Scroll through and see if anything is highlighted.
If nothing is, check If you have any tags over 24 characters in length, long tags do not work.

fervent fractal
#

๐Ÿ˜„

sturdy swan
#

I have sent a help request in Discord, I hope help me

#

Otherwise, some must help me

gentle garnet
#

I have a question, are announcements not working? Since it's not saving it after I click Publish announcement

coarse vault
#

smh @gentle garnet

thorny orchid
#

how can i style my backround for my bots top.gg profile?

grand ravine
#
<styles>
  // Put your css here
<styles/>
#

that in longdesc

thorny orchid
#

alr ty

thorny orchid
grand ravine
#

...that's already the example

#

you just need to add your css inside

#
<styles>
  aclass {
    background-color: #ff0000;
    color: #0000ff;
    font-size: 100vw;
  }

  // other css
<styles/>
#

something like this

visual pilot
#

โŒ Bad top.gg Vote Request, please try again later, if this issue continues please reach out

#

Fix please?

grand ravine
visual pilot
#

No

grand ravine
#

using vpn?

#

like brave or something

visual pilot
#

I use chrome browser

#

@grand ravine

grand ravine
#

any adblocker?

visual pilot
#

No

grand ravine
#

then idk, that error usually happens in one of those 3 cases

#

try clearing cache and trying again

empty dune
#

why the page doesnt display the bot's avatar?

grand ravine
#

press "refresh data" and wait 30-60 minutes so the page does a cache reload

cobalt lance
#

how can I get my server (2.4k+) on top.gg?

grand ravine
grand ravine
#

"Refresh data", literally that

visual pilot
#

I did

grand ravine
#

then wait 30/60 minutes

visual pilot
#

Done

empty dune
#

ah, youre talking to another?

queen stag
#

How do I add note to multiple characters at once with mudae

grand ravine
#

ye

queen stag
#

Or my entire harem

grand ravine
#

wrong server to ask, we don't give support for any listed bot

#

try asking on its support server

silver summit
#

hey guys

#

the website takes a long time to load

#

is that normal?

grand ravine
#

not really

#

what browser ur using?

silver summit
grand ravine
#

no it shouldn't take too long to load

silver summit
#

wierd

#

weird

#

This thing @grand ravine

fair oriole
#

@rigid valley
when u try my bot
i got missing permission error

silver summit
#

Take 2h to load

grand ravine
#

maybe u don't have enough ram to handle all those tabs at the same time

#

or ur bandwidth is not enough

rigid valley
silver summit
#

This shit now

cobalt sleet
#

It could be due to heavy load. Please try again later!

grand ravine
#

error 5xx, definitely heavy load

silver summit
#

Alr

#

thanks for the fast help!

stoic socket
#

Same issues yesterday too

junior pebble
#

Ah, here we go again.

stoic socket
#

I looked at networks tab, itโ€™s the api not functioning correctly

cobalt sleet
#

Yeah it's due to heavy load on the site.

stoic socket
#

Ah ok

cobalt sleet
#

We flagged this to the dev team yesterday.

junior pebble
#

I can't wait for the...

#

** neutral Site is down**
Our site is currently down and we are looking into it. I brought cookies.

shrewd current
#

Hello, I just changed my bot's name and avatar, will top.gg be automatically updating it or is there a process?

stoic socket
#

On bot page

shrewd current
stoic socket
#

Wait 30-60 mins

shrewd current
#

okay

ashen trout
#

i read I can apply for the bot to be reviewed in this server how do i do so
so if you believe you have what it takes, feel free to apply in our Discord Server!

wild stoneBOT
#

@ashen trout

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

stoic socket
#

how have some new bots got 30+ votes already sus

#

they must have a lot of friends

fair oriole
stoic girder
#

๐Ÿ˜ƒ

stoic socket
#

yeah

#

how KEKW

stoic girder
#

i guess i made the best bot ever or smth idk ๐Ÿ™„

#

what's your bot?

stoic socket
#

Super Awesome and Epic NFT Bot

stoic girder
#

SAENB

shy haven
stoic socket
#

Yeah it's due to heavy load on the site.

wet mauve
#

What's the queue time right now?

shy haven
stoic socket
#

approved today

wet mauve
#

Oh thanks for info

stoic girder
#

since i sent at like midnight and got response at 2 am

#

might be remembering wrong tho

stoic socket
#

@zinc oracle might wanna update the approval time message at some point, its no longer 1 week

zinc oracle
#

Our lowest official time is 1 week or more

stoic girder
#

the approval on discord bot list is what takes a year jesus christ

zinc oracle
#

As bots may be held for review

stoic girder
#

thank you for not holding mine for review ๐Ÿฅณ

zinc iron
#

I'm hear!

stoic socket
cloud glacier
#

Someone do something with @sturdy swan

#

Got massed dm

supple mica
#

@cloud glacier Can you post a screenshot please?

cloud glacier
#

Yes

mighty hinge
#

Hello, why i can't find my server to add it to Top.gg

supple mica
mighty hinge
#

No but i'm an admin

cloud glacier
supple mica
#

You need to be an owner to add your server to topgg at the time being!

supple mica
mighty hinge
gloomy shell
#

-b 940685875967320064 mass dm scam ads (new to server/discord)

wild stoneBOT
#

upvote Carbone#1920 was successfully banned.

cloud glacier
timber anchor
#

Hello

daring sparrow
#

Where can I report someone whose sending scams to people?

#

Their ID Is 940679414444884059

supple mica
#

Send a screenshot here with their user ID and we will ban them!

#

grrrr

daring sparrow
cloud glacier
#

Its the same company

daring sparrow
#

ID at the end and I posted it above

quasi marsh
#

@sturdy swan

gloomy shell
#

-b 940679414444884059 dm scam ads (new to discord and server)

wild stoneBOT
#

upvote ำ€ฮปสาีชฤ…#5635 was successfully banned.

brisk obsidian
#

the main bot page shows a diffirent amount of votes than on the edit/analytics section
which one is more accurate

minor karma
#

how long does it take for top.gg to respond to an add bot?

supple mica
#

Queue times are currently up to a week.

rare willow
#

how 2 prepare best for member flood?

stoic socket
clear fulcrum
#

@sturdy swan

stoic socket
#

@fluid birch

rare willow
clear fulcrum
#

941802801560944671

rare willow
#

-userinfo 941802801560944671

wild stoneBOT
#
ยป Username

Vigilz#6362

โ€‹

โ€‹

ยป ID

941802801560944671

ยป Nickname

None

โ€‹

โ€‹

ยป Highest Role

@everyone

ยป Badges

โ€‹None

ยป Joined Server

Sat, Feb 12, 2022 10:21 PM (2 minutes ago)

ยป Creation Date

Fri, Feb 11, 2022 9:08 PM (a day ago)

stoic socket
rare willow
#

context

stoic socket
long ferry
#

-b 941802801560944671 carding scam

wild stoneBOT
#

upvote Vigilz#6362 was successfully banned.

stoic socket
#

thanks aughel

sturdy swan
#

Lmao all this time Iโ€™ve uploaded my old bot that is offline thatโ€™s why it kept getting declined, this time I did the proper one lol

robust birch
#

Good evening why can't I find my robot with the top.gg link on the internet please?

stoic girder
#

is there a way to change my bots name on top.gg?

stoic socket
robust birch
stoic socket
robust birch
#

๐Ÿ‘

stoic girder
#

yeah i kinda imaged it was that, thanks :)

#

then refresh data
wdym by this tho?

robust birch
stoic socket
zinc iron
stoic socket
#

????

robust birch
stoic socket
#

hmm

long ferry
#

google indexes*

stoic girder
robust birch
robust birch
#

will he ever be on it?

stoic girder
#

oh i see

long ferry
#

as we're not google, nor can control what they show

robust birch
#

Alright, good evening

minor karma
#

was reading the guidelines and found this rule, and i dont get what it means

long ferry
#

stuff like the report button or literally ads on our site

minor karma
#

also how do i know when the bot is being reviewed so i can turn it on?

wild stoneBOT
#

@minor karma

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

long ferry
#

make sure your bot is online 247

candid mica
minor karma
#

last thing, does this mean i have to pick every individual permission the bot may use?

candid mica
#

in a command yes

#

for example: you have a kick command, you should only require kick perms and not admins

minor karma
#

oh

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guess i have to rewrite my permission system