#support

1 messages · Page 637 of 1

long ferry
#

If the new owner has the ownership over that discord server, they should be able to delete it

sturdy swan
rotund relic
#

Can I talk to the person who reviewed my bot

sturdy swan
#

@tawdry grove

stoic socket
sturdy swan
candid mica
#

fast support

tawdry grove
rotund relic
#

I cannot

stoic socket
#

open your dms

#

that is usually the cause

sturdy swan
#

Is there any reason why bump central is down?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

ok, thanks

fathom wind
#

Sorry for late im mobile i have just chrome

long ferry
#

Still try a different browser

#

Such as firefox

fathom wind
#

I don't have

#

I don't have Firefox

quiet ivy
#

registered a server, added top.gg bot to it. top.gg bot still has the option to invite to server but it is already on the server. server registered says not approved yet?

candid mica
#

server should be approved automatically

#

as it doesnt need approval

#

could you give me the screenshot of the problem?

quiet ivy
quiet ivy
long ferry
#

Thats always there, that's out of our control

quiet ivy
long ferry
#

I have never seen a bot that does that as that's not possible

quiet ivy
sturdy swan
#

Why does this appear to me?

long ferry
#

What page are you trying to view?

#

URL please

tribal swan
#

How do i report a user here? sip

candid mica
long ferry
#

Who's viewing it

sturdy swan
#

يبدو هنا ، لكنني أدخلته ويظهر خطأ

tribal swan
# candid mica because of?

i am admin of a server and some user is like raiding it just coz they got banned for their own behavior/creating controversy

long ferry
#

We do not moderate what happens outside of our server, consider contacting discord instead

candid mica
#

no

long ferry
sturdy swan
long ferry
#

Doesn't answer my question

#

Who is viewing the bot page, you or someone else

sturdy swan
#

me

long ferry
#

Clear cache

#

-cacheclear

wild stoneBOT
sturdy swan
long ferry
#

Are you logged in?

#

Try a different browser

sturdy swan
#

1m

sturdy swan
long ferry
#

Can't help then

sturdy swan
candid mica
#

are you using the correct account?

sturdy swan
candid mica
#

try logging out and logging in again

sturdy swan
candid mica
#

thats weird

sturdy swan
#

Who can solve the problem?

fathom wind
long ferry
fathom wind
#

Bro i don't have different browser

#

Wait i will download fire fox

sturdy swan
long ferry
#

Deleting does not work right now

fathom wind
calm ether
#

Just wanted to know, I had updated my bot's username in developer portal. But the name change didn't show up in TopgGG. Been 3 hours
Also clicked the Refresh Data button
How much time will it take to show up the name changes on the TopGG site?

long ferry
#

whats the name

calm ether
long ferry
#

Yes

calm ether
#

ABLETON

long ferry
#

anything else?

#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

calm ether
#

it was ABLETON [BETA] before

long ferry
#

and you are sure you changed the bot name, not the application name?

calm ether
#

lemme show you

#

1 sec

long ferry
#

check back in 30 minutes

calm ether
#

alr

tall moss
#

the bot says my bot is verified but it still says your project has not been approved on top.gg what do I do?

#

ok now it says approved

#

ok thanks

long ferry
#

Feel free to contact them through direct message

#

messages

bleak kraken
#

Oki

sturdy swan
#

Is it possible to give rewards such as an role when a user has voted for my server?

sturdy swan
zinc oracle
#

it is not, its removed 13 hours after voting

teal scroll
#

@candid mica its not updated till now

sturdy swan
#

I am dead topggJoy

cerulean ember
cerulean ember
wild stoneBOT
#

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

-bot

wind schooner
#

@fluid birch dm please

dapper spear
#

Anyone know how long the wait is right now for your bot to be verified?

wild stoneBOT
#

@dapper spear

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

dapper spear
#

Is this for approval to be on top gg? I was asking about being verified, like the little blue check

wild stoneBOT
zinc oracle
#

A way for a user to opt out of a feature.

Ie I don't want to participate in a feature, so I can select to not be included.

queen temple
#

uhh... im getting an 500 (Internal Server Error) when trying to add a server on list

zinc oracle
wild stoneBOT
zinc oracle
#

Yep

shy carbon
queen temple
#

❤️

sturdy swan
#

same ._.

shy carbon
mighty temple
#

guys im getting this
Received code 429: Too Many Requests (on api) is there any fix?

mighty temple
#

ohh topgg down rn?

sturdy swan
#

and dont make a lot of requests

mighty temple
#

well one of my command checks for votes ;-;

sturdy swan
#

use webhooks for that

mighty temple
#

i use webhook when user voted not at the time when he use vote cmd

sturdy swan
#

add your voter to the db and the expire time

mighty temple
#

yeah i do that

#

I'll remove the api thingy from the command

summer sable
#

hi , i am not able to add a server , its not showing in the list

cerulean ember
#

Are you server owner?

summer sable
cerulean ember
#

You need ownership to add server

summer sable
sturdy swan
cerulean ember
#

It's recently changed, before admins were able to add, but now only owners can add or delete

sturdy swan
#

now for security reasons only owners can add the servers

cerulean ember
summer sable
summer sable
#

umm help

#

@sturdy swan

sturdy swan
#

then noone can add it

summer sable
sturdy swan
#

if the server owner gets deleted by discord then all of the servers that the account got deleted wont be deleted

summer sable
#

what?

#

i dint get that

stoic socket
#

First to say site down lul

feral topaz
#

Any idea when the server will be up?

stoic socket
summer sable
scarlet topaz
stoic socket
grand epoch
#

is it down?

grand epoch
stoic socket
#

its down again

grand epoch
stoic socket
grand epoch
stoic socket
#

I'm aware

stoic socket
grand epoch
final phoenix
#

How can i delete a bot from top.gg? The Button at the Page doesn't work

#

nvm

raven talon
#

Hello, I have a problem with the bot, it is on the server and I do not respond to commands and sometimes it comes out

supple mica
#

@raven talon Are you referring to the Topgg bot?

raven talon
#

Yes

supple mica
#

The bot doesn't have any user functionality.

raven talon
#

okay

fresh finch
#

my bot was approved in top gg but it seems not approved on the site why

supple mica
#

It can take a bit of time for cache to catch up.

fresh finch
#

okey thx

supple mica
#

Your bot was approved 30 mins ago, give it another bit and see if anything changed thumbsUpCat

fresh finch
#

okey

sturdy swan
#

hw can i bid

stoic socket
wild stoneBOT
teal scroll
long ferry
#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

wicked carbon
#

Crédit

lofty gyro
#

what are all the description syntax that help a lot to highlight out things , like ">" or "```"

long ferry
#

Look up a markdown cheatcheet

obtuse juniper
#

Are there dutch support employs here?

solar geyser
#

would be cool to know when you start to accept server submission again

#

it doesn't work since months

long ferry
#

Servers are not going through an approval process, they're added to the site once submitted

#

nor are we currently pausing any submissions

supple mica
tribal rain
#

rip my server on top.gg, completely unsearchable due to unprecedented caching issues, adding a new server works and can be searched after several days but it has been a little over a month since my server was able to be searched through the search bar and/or be seen on the top list while having the relevant votes

supple mica
#

Are you saying your server used to be searchable, but now isn't suddenly?

tribal rain
supple mica
#

Issue has been noted on our end thumbsUpCat Thank you

young fjord
#

Hi, everyone! I'm having trouble adding my server to Top.gg I was able to add the official bot to the server, but it's still not listing my servers when I try to add a new one

supple mica
#

Hey there @young fjord - Once you've added the bot to your server you should be able to move onto the next step of the process. Have you gotten that far?

young fjord
long ferry
young fjord
feral echo
#

i cant access topgg website
"DDoS protection by Cloudflare"

long ferry
#

Aka the user with the ownership

long ferry
young fjord
long ferry
#

Yup, refer to the first warning on that support article I sent

young fjord
feral echo
upbeat nymph
#

Here to delete my account, in the email it said dm Iara but the account is private

gloomy shell
#

What

#

Where does it say that?

supple mica
upbeat nymph
#

I sent both of you the the screenshot

#

But both of you are private

long ferry
#

-dm

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

supple mica
delicate sorrel
#

this is still hapenning

stoic socket
lean pine
#

help

#

all my bots slash commands are no longer showing up

#

nothing was changed

brazen geyser
proud gyro
#

Bot Prefix?

long ferry
wild stoneBOT
#

@proud gyro

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

proud gyro
long ferry
#

The bot itself does not have any use/commands, it is merely to track stats

proud gyro
#

Oh ok

proud gyro
long ferry
#

The bot itself does again not have any features, you can use webhooks that track voting to then reward users for that

proud gyro
#

OK

#

What will happen if I kicked the top.gg bot? @long ferry

long ferry
#

Then stats on your server page are no longer tracked, aswell as not being able to re-create the invite if it becomes unavailable, possibly causing it to be deleted

candid mica
#

using autorole

proud gyro
proud gyro
delicate sorrel
stoic socket
#

Now clear cache and wait 30+ mins

proud gyro
stoic socket
#

Code is there, it returns the user id on vote

proud gyro
#

I don't know howAC_shit2

sturdy swan
proud gyro
long ferry
#

We do not ban users for that, not sure what you're trying to spread here

long ferry
sturdy swan
proud gyro
spare forum
#

@gloomy shell Unlock me

#

One MP

#

Dm

spare forum
#

@gloomy shell I tested and I removed the bot the admin permissions and everything it can do the backup I have plans

#

@brazen geyser and @cyan palm Watching

#

Everything works for me

#

It's her

winter walrus
sturdy swan
#

My bot unfortunately went offline for 1 hour in that time they reviewed my bot
Now what I need to do now

plain lantern
#

hello

#

did togg change its same-origin policy?

#

nvm site caching issues

wild stoneBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

lofty gyro
#

-botinfo 848561799132741652

wild stoneBOT
#

A general purpose bot that provides you with 35+ commands including music commands and fun commands

ID

848561799132741652

Username

Oznic

Prefix
Server Count

64 servers

Monthly Votes

1 monthly votes

Total Votes

6 total votes

Tags

Free, Fun, Games, Meme, Moderation, Music

Owners

@lofty gyro

lofty gyro
#

-botinfo 848561799132741652

wild stoneBOT
#

A general purpose bot that provides you with 45+ commands including music commands and fun commands

ID

848561799132741652

Username

Oznic

Prefix
Server Count

64 servers

Monthly Votes

1 monthly votes

Total Votes

6 total votes

Tags

Free, Fun, Games, Meme, Moderation, Music

Owners

@lofty gyro

gloomy shell
grand ravine
sturdy swan
#

Hey why does it say please verify your e mail

#

it won't let me add a bot to my server

#

can anyone give me the site link where we can view bot statistics

grim pulsar
#

Can I use CSS to edit my bot's page? Or is it just HTML

sturdy swan
grim pulsar
#

got it

cobalt sleet
blazing swallow
#

Hello

#

When ever I type *vote

#

in your bot

#

Vote Trackee

#

Tracker*

cobalt sleet
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

blazing swallow
#

please listen to me

#

The Bot Is Not Showing Problem

#

But whenever I open the voting sites url

#

it comes some sort of error

#

with my server

cobalt sleet
#

What top.gg url are you trying to vote on?

blazing swallow
#

Let me show

#

One sec

cobalt sleet
#

What's the bot ID?

blazing swallow
blazing swallow
cobalt sleet
#

That server isn't published on the site

#

Which would explain why you can't vote for it

blazing swallow
#

but

#

I published it

#

And I used to vote

#

also

#

It automatically got removed or smth?

cobalt sleet
#

According to our logs there's no record of it ever being listed on our site.

sturdy swan
#

I think my bot should here

#

Why there is a need of laugh

long ferry
sturdy swan
#

👍👍

fallen lynx
#

what are "Votes" exactly and are they independent of reviews for a bot?

sturdy swan
#

-botinfo 930367996365533234

wild stoneBOT
#

High quality Discord music bot with volume controls, audio effects and 24/7 playback!

ID

930367996365533234

Username

Fission

Prefix
Server Count

0 servers

Monthly Votes

55 monthly votes

Total Votes

57 total votes

Tags

24/7 music, discord music bot, Music

Owners

@inner sonnet

sturdy swan
#

Can anyone tell me how can i show server count here?!

wild stoneBOT
#

Hi, I'm Asca (Antiscam Bot).

ID

930922882886934588

Username

Asca

Prefix

/

Server Count

0 servers

Monthly Votes

11 monthly votes

Total Votes

11 total votes

Tags

antiscam, banning , Message Deletion, Moderation, slash, #Timeouts

Owners

@fallen lynx

real laurel
#

could you not do that here

fallen lynx
#

sure sorry

sturdy swan
#

^^ sorry for ping

white smelt
#

why doesnt it show my bot even tho it is approved

dire socket
#

can we change invite link of bot we given?

cerulean ember
cerulean ember
dire socket
#

can we remove reviews

cerulean ember
dire socket
#

alr

white smelt
cobalt sleet
cobalt sleet
#

Users can vote every 12h and votes count double from Fridays to Sundays UTC

fallen lynx
#

ty for the explanation

quaint seal
#

My bot just got approved but when I click on " vote " its renders a 403 page

cobalt sleet
#

Please wait for up to a hour for cache to clear! Congrats!

quaint seal
#

Thanks! And ok

slow plaza
#

After 100 votes how much money is given for every 1000th vote

#

$15? Or $5

cerulean ember
#

-credits @slow plaza

wild stoneBOT
#

@slow plaza

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

slow plaza
#

👍

timber hedge
#

What is problem my bot working condition

cerulean ember
cobalt sleet
#

@tawdry grove

quartz willow
gloomy lichen
#

hello my girlfriend can't vote for my bot she has a 500 error why does it say she is banned from the discord server so she never joined it

cobalt sleet
#

What's her Discord ID?

gloomy lichen
#

650272827416510499

cobalt sleet
#

Apparently her account was banned because it posted nitro scam links

#

In October 2021

gloomy lichen
#

how can i request an unban ?

cobalt sleet
#

If she's regained access to her account I can unban her now

gloomy lichen
#

yes she has regained access to her account

cobalt sleet
#

Ok

#

She's been unbanned!

gloomy lichen
#

thank you very much

sturdy swan
#

is discord-together abusing discord tos?

fossil jay
#

-botinfo 866956216420007946

wild stoneBOT
#

A Discord Music Bot With Stage Channels, Slash Commands, Spotify, 70+ Commands, DJ System And Bot Channels!

ID

866956216420007946

Username

Soul Music

Prefix

/

Server Count

253,548 servers

Monthly Votes

22,010 monthly votes

Total Votes

167,125 total votes

Tags

24/7 music, Media, Music, Social, Stream, YouTube

Owners

@celest spire

fossil jay
#

wtf

hollow gyro
#

-botinfo 802115714726887424

wild stoneBOT
#

This project was made in just 1 hour, If this receives a good amount of support I will keep the bot up to date with more features!

ID

802115714726887424

Username

𝙋𝙧𝙤𝙛𝙚𝙨𝙨𝙤𝙧 𝟒𝟕 ✓

Prefix

None

Server Count

0 servers

Monthly Votes

123 monthly votes

Total Votes

316 total votes

Tags

Chat bot, chatbot, Chatting, Fun

Owners

@hollow gyro

fossil jay
#

-botinfo 910792227591163945

wild stoneBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

fluid birch
#

@fossil jay @hollow gyro use commands in #commands

fossil jay
#

sorry sir

fossil jay
fluid birch
wild stoneBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

fluid birch
twilit vine
#

Sorry

#

I cannot read

fathom wind
#

Someone help

fluid birch
fathom wind
#

Upvote my bot

candid mica
#

who is viewing that?

fathom wind
#

Me

fluid birch
#

Your bot was approved a quarter of an hour ago which means it has not been updated in cache yet. Check again in about half an hour

fathom wind
#

Ok thanks

fossil jay
fluid birch
fossil jay
#

Dylan reviewed my bot

fossil jay
fluid birch
#

I’ll ping him topggHappy @supple mica

#

Send him a message if you want to appeal

long ferry
#

Your bot might not be approved then

fossil jay
long ferry
#

I meant the user above

#

Not you

fossil jay
#

Ohh Sorry

fleet umbra
#

@long ferry hlo

#

Iss real or fake

candid mica
#

real

fleet umbra
#

I check on top.gg is not approved

cerulean ember
cerulean ember
candid mica
#

server cache

#

wait 10-30 mins

fleet umbra
#

In image approved

candid mica
#

yes....

grim pulsar
candid mica
#

it needs time as sunil said

fleet umbra
#

🥲

#

Bruh

grim pulsar
#

patience bruh

fleet umbra
#

Check

cerulean ember
#

Haha ggs

fleet umbra
#

Again

#

Iss not see

cerulean ember
#

It's there no need to worry

fleet umbra
#

Ooo

#

Iss approved

candid mica
#

clear cache then

fleet umbra
#

Thanks

#

Bruh

#

Vote can't

#

@cerulean ember

cerulean ember
fleet umbra
#

Bruh

cerulean ember
#

It's given to the one who submits bot.

tawdry grove
#

And got approved.

cerulean ember
#

Only owner get's developers role, your this id is admin in team

fleet umbra
cerulean ember
#

Pls try diff browser@fleet umbra i checked myself it's working fine.

candid mica
cerulean ember
#

Yes it's working too

tawdry grove
#

It is the other acc when ur bot got approved and u/the other transferred to this acc. The bot trigger to give the developer role only when it is approved.

candid mica
fleet umbra
#

Is work

cerulean ember
fleet umbra
#

Wot

candid mica
#

ow yea it works

#

cache

cerulean ember
#

Yes clear cache, or try in diff browser

long ferry
#

Feel free to suggest it on https://feedback.top.gg if you wish to see such feature in the future

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

🤦‍♂️

sturdy swan
#

Anyone have discord developer server

#

Link??

#

Ty

pliant depot
#

<@&695153281105920070>
id : 366486262808444928

sturdy swan
white smelt
#

My bot was approved around 5hrs ago but till now i did not see it on the new page?

wet mauve
#

How can i remove my bot from queue?

sturdy swan
candid mica
white smelt
candid mica
#

uhh its fine for me]

#

oh the new page

white smelt
candid mica
#

i cant really checked because it has been 5 hours

white smelt
white smelt
#

just realized. 7 hours sorry

candid mica
#

bots are getting approved quicker so even if it was there, it really doesnt get you anything since new bots will replace your bot

#

and about the search bar

#

it is a known issue rn

spiral frigate
#

where can i remove my bot out of the site?

untold bramble
long ferry
#

May not work right now due to issues

tawdry sky
#

When my bot will be on Search Bots?

untold bramble
lean pine
#

when will the ability to add "Servers your bot is in" be fixed

wet mauve
small vortex
#

Uh.......How to delete or retrieve pending bot discord post?

Because I'm trying to get it back due to some problem?

untold bramble
stoic socket
stoic socket
#

What are you trying to do?

#

Delete a bot?

sturdy swan
#

any mods here i want to report a phishing account

stoic socket
#

just post here

#

and ping Aurel (they blocked me, they won't see my ping)

wet mauve
#

in queue I wanna remove it

stoic socket
#

then click "Delete" on the bot page

small vortex
sturdy swan
#

@long ferry yo dude that person that ghost pinged yesterday sent me a phishing link

long ferry
#

screenshot in dms

stoic socket
small vortex
stoic socket
#

click "View"

#

then click "Delete"

small vortex
#

Btw thanks

obtuse juniper
#

What is this. I made 1 stupid fould and my bot gets instantly denied. Why??? It’s literally a fould in my command file what I can change in 2 seconds what is this??

sturdy swan
obtuse juniper
#

Uhh

#

Why can’t the think about that selfs

brazen geyser
#

Have you talked with the person who declined it?

hollow gyro
#

how to add servers

cerulean ember
#

-servercount @hollow gyro

wild stoneBOT
#

@hollow gyro

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

hollow gyro
#

am...

obtuse juniper
#

I have add my bot again but now i do neet to wait again

#

wathte

brazen geyser
#

Luckily queue is pretty low right now, so shouldn’t take too long

obtuse juniper
#

I hope so

junior zealot
#

I have a DM Advertising report for a change.org petition

sturdy swan
#

How do I upload my server on gg can someone help please

brazen geyser
#

Maybe, my phone is being screwy

obtuse juniper
sturdy swan
#

1 week+

bronze sky
#

I applied yesterday and it got done today so it must be very low

brazen geyser
#

At this point no more than 4 days, could be less, could be more. I can’t give a definite time because it’s always apt to change.

brazen geyser
stoic socket
#

?

craggy nimbus
#

how do i add a server to top gg

#

i’m so confused lol

zinc oracle
urban zinc
#

Is this a bug or?

stoic socket
#

Doubt it - they probably won both slots

urban zinc
#

Ahh

steep hollow
#

How many ages are required when we apply to remove the 100 server limit on discord?

obsidian locust
#

Is the reset token button broked?

vale adder
#

For some other discord server listings we have to give command like !bump. For Tog.gg do we need to do something similar?

stoic socket
#

You can only vote on the site

steep hollow
vale adder
#

only voting will help to get my server on top? no option for bump

stoic socket
#

Bump is the same as vote

stoic socket
vale adder
#

Okay thank you

steep hollow
#

How to find public vote link of bots approved by top.gg

supple mica
#

You can go to the website https://top.gg/ and search for a bot, and vote there

lean pine
#

when will the ability to add "Servers your bot is in" be fixed

supple mica
#

No ETA right now, however it's definitely in the planning.

steep hollow
#

I changed the profile picture of my bot, but the picture is not updated in the bot list, is there a solution?

stoic socket
#

Refresh data

solemn egret
supple mica
#

try .jpeg at the end

solemn egret
#

i did

cobalt sleet
#

That's a known issue. It has been flagged to the dev team. No ETA for a fix.

sweet violet
#

759719229154525284

supple mica
#

cc. @long ferry / @fluid birch

vagrant wigeon
#

deleting your server doesn't work at the moment i believe

vagrant wigeon
#

-b 759719229154525284 dm ads

wild stoneBOT
#

upvote DUMI•BOY#9014 was successfully banned.

supple mica
#

That doesn't look like a topgg error. What did you click to get there @sturdy swan ?

#

Are all the details on your bot page correct/valid?

#

Can you send me that client ID please?

#

Thank you thumbsUpCat Discussing with devs now

#

And you clicked "find bot" right?

#

Did you click this after entering your ID?

#

Can you try on a different browser for me? Such as DuckDuckGo, Safari or Google depending on your browser

thin loom
supple mica
#

If you're unable to scroll or zoom to get to the role, try moving it in the hierarchy in your server temporarily so you can select it 👀

#

Ok, one moment

thin loom
#

thank u 🙂

supple mica
#

No problem thumbsUpCat Sorry it's not long enough

vague mango
#

i can't reproduce this with your client id for some reason on any device i try

#

im curious if you have another device to use?

#

just want to know if it happens for you there as well

#

no worries

#

are you getting the error when you click 'find bot', or when you click 'submit'?

supple mica
#

Was the error when you clicked Find Bot Button, or the Sumbit button?

#

Did you fill out the other options, invite URL, prefix, tags etc.?

#

Alrighty

warm flame
#

hi, can I make two editors for my server on top.gg

sturdy swan
#

Hi

#

I have a question

#

I can add a command to my bot for send dm to mentioned user but putting the author of the message?

warm flame
supple mica
#

Put in where the message came from, (Author + Server) and add a feature for any user to opt out of getting dm's sent to them @sturdy swan

supple mica
runic vessel
#

hello
how do i delete announcements on the top.gg page?
the delete button may not work that well

warm flame
#

oh @supple mica how do u get credit

#

from people voting?

supple mica
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

hot mango
#

how long does it take to get the answer if my bot is accepted or declined?

candid mica
#

no estimated time, but its about 1 week+

hot mango
#

okay c:

dreamy abyss
nocturne widget
#

The remove button on the site is working ?

gray flax
#

How many max products can we have by a team?

supple mica
nocturne widget
#

Oh ok

mortal walrus
#

Hey so I used to get notifications/messages when I voted for bots like for when the timer resets but one day I turned off my notifications for like 2 days then turned it back on and ever since it always says “we would like to send push notifications but ur browser doesn’t allow it” or something like that do u know how I can’t fix it I have had my notifications on for a very long time now and it still doesn’t work

sturdy swan
#

It says it was approved, but the site doesn't reflect it.

crude lion
candid mica
sturdy swan
#

ok

young fractal
pliant hill
#

Why does the top.gg page for my bot say that its not been approved right after i got the message

pliant hill
#

Ah i see

#

Thanks

worldly atlas
#

I submitted a bot and it got rejected, I fixed the error and when i try to re apply it says its already submitted

cerulean ember
worldly atlas
#

oki

worldly atlas
#

I fixed the issue right after declining

#

so ig thats why

fallen lynx
#

I've noticed links to bot pages are not delivering an embed payload, don't think it's related to channel permissions. Any possible cause of this?

#

They used to, just suddenly changed.

#

e.g.

#

(Dank Memer)

desert vessel
#

I accidentally clicked reported, how do I get the remover to report it?

#

I was going to press comment and puff I clicked report

#

@real laurel help?

#

@gloomy shell please help

supple pasture
#

just added a server but unable to access vote page.

candid mica
fossil jay
#

I Need Help

#

THIS TIME MY BOT GOT REJECTED FOR A DUMB REASON SAID IT'S AND UNMODIFIED VERSION OF TOMATO#6966/ MILRATO LAVAMUSIC VERSION

#

I CAN SHOW PROOF

brazen geyser
#

There's no need for the edited text. Just say it.

#

What's your bot's ID?

fossil jay
#

can't the reviewers compare them

sturdy swan
#

How many time we can submit our bot in top.gg ???

#

infinite times

#

unless you get declined for the same reason again and again and again

sturdy swan
#

then you get banned

fossil jay
sturdy swan
#

thats okay

fossil jay
#

every time i fixed that

#

but now they found a new reason

#

that it's a copied bot

#

can't they say at first time

sturdy swan
#

My Top.gg page submit button is not working

#

I tried in PC and mobile phone

#

clear your cache

worldly atlas
#

my bot was approved around an hour ago and when i try to vote it says the page doesnt exist

worldly atlas
#

ok

bold tusk
#

When you guys say that the bot is tested using permissions=0 what do you mean exactly, how is the bot fully tested then?

#

for example a bot with slash commands how will it operate without admin rights

candid mica
#

it can work without admin

#

no bot need admin perms, if you need to kick member just use kick member perms.

#

and etc.

worldly atlas
#

is there a place to report users?

candid mica
worldly atlas
#

someone dmed me

#

a sussy file

#

telling source code of smth

candid mica
#

from this server?

worldly atlas
#

yep

candid mica
#

screenshot and id

worldly atlas
#

941552392938336368

candid mica
#

@zinc oracle

worldly atlas
#

he sent friend req so i asked who are u

candid mica
#

he impersonate @chrome smelt

worldly atlas
#

who is taz

#

ok that was scam

#

for sure

#

100%

candid mica
#

yes

worldly atlas
#

when i said i dont want

#

he deleted file

#

thinks hes smart

tall moss
#

hey

#

who changed my name :/

#

lol

#

mentionable?

worldly atlas
#

lol

tall moss
#

xD

obtuse juniper
#

Waarom doen ze hier zo ** moeilijk over jongeo????D???!?!!?!

worldly atlas
#

@ + 8 was able to ping u

tall moss
#

mention mE hahahaha

#

;)

candid mica
tall moss
#

wha?

cobalt sleet
#

-b 941552392938336368 Impersonation, ban evasion and sending zip files in DMs.

wild stoneBOT
#

cross Something went wrong when trying to ban this member

obtuse juniper
#

Guys! Can i speak to some1 in dm from the team?

obtuse juniper
#

Cuz i have a question

#

for in a dm

candid mica
#

why not mods?

obtuse juniper
#

that is the team

candid mica
#

thats not the team... anyway just dm any mods

obtuse juniper
#

i dont have a question for mods

#

just for approvers

candid mica
obtuse juniper
#

bot

worldly atlas
#

now that my bot is approved on top.gg how do I make vote command?

#

any packages or smth

obtuse juniper
#

use the api

worldly atlas
#

ok ty

candid mica
obtuse juniper
#

something like that but not full

cerulean ember
#

You can dm cm or any moderator

candid mica
#

if it is specifically about the declination of your bot you can dm your bot reviewer, if it is about bot submission in general you can dm any mods like sunil said

chrome smelt
#

@worldly atlas yeah don't download it, it's a skid.

worldly atlas
#

hm

fallen lynx
#

does the Servers your bot is in feature work or require verification via the API?

when I set the servers IDs, the bot page does not show them

i tried the case of a single server and multiple comma separated server IDs

#

tried a different browser, doesn't display anything

long ferry
#

It may not work right now

fallen lynx
#

ty

chrome patrol
#

My original account was hacked. This includes all servers and the discord bot I had approved. User ID: 171576345090981888

#

@ruby meteor

sturdy swan
#

Hello, can we show the bot library on the site, if we can, how can I show it?

#

@zinc oracle

cobalt sleet
#

No that's deprecated

sturdy swan
#

I understand, thanks for the help

#

where will u see ur announcement u did for ur bot on top.gg

cobalt sleet
#

It'll appear at the top of your bot page and also in the Updates tab of your bot page where you can also find your previous announcements.

sturdy swan
#

hmmm

#

where is updates tab

#

i dont see it in my bot page

#

and i also not see the announce at top of the page

sturdy swan
cobalt sleet
#

You may have to wait for site cache to clear. Takes about an hour.

sturdy swan
#

ok

#

i will wait for 2 hours

#

and see

chrome patrol
#

I don’t have access anymore

cobalt sleet
#

DM any mod to prove ownership

chrome patrol
cobalt sleet
#

I can't deal with it for another 2h at least so unless you want to wait...

chrome patrol
#

That’s fine

#

Been dealing with this for nearly a week few hours is fine

shy carbon
#

if user is not in this server will their bot be denied?

candid mica
#

i dont think so

shy carbon
#

ok

sturdy swan
#

hi

#

i need support

#

2 hrs ago i apply my bot it havent checked yet

#

Radio 24/7

grim pulsar
#

usually takes upto a week, though mine got approved within 2 days since apparently the queue isnt that much

sturdy swan
#

ohk

#

bruh waiting

#

they are now inactive

#

Hi, I just had my bot reviewed and it got denied saying the command d+anime is nsfw and I have to make it in nsfw channels only

#

The thing is that command is not nsfw

#

i have face the same it is nsfw

cerulean ember
sturdy swan
#

Ok thanks

#

if u search d+anime like come nsfw word

#

suil

#

nil

#

they says that by bot is approved and but i can tvote

#

Anime is a nsfw word? It’s just a command that tells people about anime like d+anime attack on titan lol

#

yes

#

sis

#

no

grim pulsar
sturdy swan
#

nsfw

#

and anime also content nsfw

sturdy swan
#

i also make chnages

#

to nsfw

sturdy swan
cerulean ember
sturdy swan
#

ok

cobalt sleet
#

-ticket @chrome patrol

wild stoneBOT
sturdy swan
#

@cerulean ember sir 30min

#

from 30min i am waiting not is not working vote

cobalt sleet
#

Please wait for up to an hour for site cache to clear

sturdy swan
#

ok

#

now it is

devout barn
#

if i made a bunch of auctions and onle one of them gets filled will i get my money back?

shrewd current
#

Hi, I got a dm from the bot saying my bot has been approved. However, the website still says this.

cobalt sleet
#

Please wait for 1h for site cache to clear

shrewd current
#

okay, thank you!

mellow furnace
#

what are the restriction that we devs should follow when advertising a nsfw bot
I forgot where I read the guidelines any info is much appreciated

cobalt sleet
#

-guidelines

mellow furnace
#

Thanks!

hollow moat
#

How to remove the servers and bots which are listed in our profile

#

@cobalt sleet

cobalt sleet
#

Currently the delete button doesn't work but once it's fixed, that's how.

hollow moat
#

Uhh but i want to remove all the servers which are shown

#

😕

cobalt sleet
#

Go to the server page > edit > delete and follow the instructions there

hollow moat
#

Ok

cobalt sleet
#

But it's broken right now

hollow moat
#

No, i can delete the servers but not bots

primal dawn
#

How to reset dc's settings

#

I think i messed up with the things

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

primal dawn
gray flax
rich heart
#

@cerulean ember

#

helo

#

bro

cerulean ember
#

Yes?

rich heart
#

is my bot copy of lavamusic

#

@cerulean ember

cerulean ember
#

Yes, you can dm me if you want to appeal with proofs.

ember snow
#

How do I add an extra owner to my bot?

cerulean ember
#

By teams

#

-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

ember snow
#

Hum, ok, ty

split nacelle
#

uhm

dreamy abyss
shy haven
stoic socket
#

known issue

supple pasture
cerulean ember
#

Clear cache@supple pasture

supple pasture
#

cleared, still no sign of success

sturdy swan
#

When can I see my bot in top.gg site ?

wild stoneBOT
#

@sturdy swan

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

sturdy swan
#

If I edit bot long description
I need to resubmit it ??

dreamy abyss
#

If you need to edit it an approved bot or if it is in the queue, no you don’t need to resubmit

cobalt sleet
frigid wadi
#

Mac sir how much max to max time it will take to tell result approved or declined

cobalt sleet
frigid wadi
hollow marlin
#

@cobalt sleet dm

sturdy swan
cobalt sleet
hollow marlin
#

@cobalt sleet can you check dm

supple mica
#

He'll see your dm when he's the chance

cobalt sleet
#

-sitecache @sturdy swan

wild stoneBOT
#

@sturdy swan

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

sturdy swan
#

Look

frigid wadi
dull basin
#

Hello,
I add a Bot and now in my Profile is no Projekt is this normal and they are a Projekt, when the Bot is prof?

zinc oracle
dull basin
#

oh

#

but i add it today...

lucid sonnet
#

Hello, ¿how do I get my topGG token?

zinc oracle
zinc oracle
#

try submitting again

dull basin
#

ok, i do

hollow marlin
#

@zinc oracle change my name

dull basin
zinc oracle
hollow marlin
#

🤔

zinc oracle
rich heart
#

@lone ether

#

hlo

lone ether
#

hello

#

please dm me if it's related to your bot

dull basin
zinc oracle
zinc oracle
dull basin
eager drift
#

how do i know when my bot gets accepted or not?

cerulean ember
#

-notified @eager drift

wild stoneBOT
#

@eager drift

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

eager drift
#

like do i still get the dm if i leave this server?

long ferry
#

No

dull basin
zinc oracle
#

nope, being declined one time will not result in a ban.

dull basin
#

hmmm

#

I do it again...

wintry needle
#

I'm new here and I'm not entirely sure if I talk about the issue I'm experiencing?
I voted for the Pokétwo bot to receive one of the daily gift boxes, but didn't get the gift and was marked as voted. Is there a way to reverse the bot vote?

fresh fable
#

Hi there. How do I unreport a review? I accidentally clicked report on a review, but I can't find a button to undo it.

zinc oracle
#

we do not have a way to unreport a review.
a mod will look at it and unflag it

fresh fable
#

Alright then, thanks

wild stoneBOT
#

@wintry needle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

formal epoch
#

bot is active what should i do now?

long ferry
#

Resubmit and wait again

formal epoch
#

Ok thanks

supple mica
#

The queue should be relative short right now aPES2_ThumbsUp

formal epoch
formal epoch
supple mica
#

Give it 10-30 mins, or try another browser.

formal epoch
#

I solved it, thanks for your help!

rich heart
#

@fluid birch

#

hi

jade portal
#

Hey people, I'm getting 503 error

#

Is known?

#

Nvm, automatically solved

river palm
#

When will it will be verified

stoic socket
river palm
ionic junco
river palm
#

Hmm

dreamy abyss
stoic socket
#

lol

#

13

dull basin
#

@zinc oracle can you see it now?

sturdy swan
river palm
river palm
#

@sturdy swan

sturdy swan
#

Today queue is too low

river palm
#

Where can you see queue

sturdy swan
#

I can't view queue last time it take 2 days but today with in one hour @river palm

river palm
#

Hmm

dreamy abyss
eager drift
#

ye i got my first review within 1 hour, however now i re-applied it takes longer

river palm
#

Done

#

@dreamy abyss

#

Tanjiro Music

stoic socket
#

they'll review when it reaches the top of the queue

river palm
dreamy abyss
river palm
#

Ok

eager drift
#

does re-applying makes your time to get verified longer?

dreamy abyss
#

No. It’s added to the same queue in the same order as everything else

river palm
#

Thx for help btw

rare willow
#

what are these two values?

river palm
#

Where will I get notified in discord??

wintry mist
#

auction support m8

dreamy abyss
wild stoneBOT
#

@river palm

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

wintry mist
dreamy abyss
wild stoneBOT
eager drift
rare willow
stoic socket
#

views

#

basically

rare willow
#

ah okay

dreamy abyss
autumn vault
#

Hi can I make a voting for a.server

#

Like if sombody votes once they get a reward

zinc oracle
#

like a reward role?

autumn vault
#

Yes

#

So If they vote the server they willget a role

zinc oracle
autumn vault
#

If they vote twice then vet another role

#

K

zinc oracle
#

we dont offer that

#

just one role

autumn vault
#

Oh

#

Ok

eager drift
wild stoneBOT
#

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

autumn vault
cobalt sleet
# autumn vault

It looks like a site issue. We've escalated it to the dev team.

autumn vault
#

K

#

Can I make it so if somebody votes it says in a channel that somebody voted

zinc oracle
#

Youll need to program that, or use a third party tool

autumn vault
#

Does somebody have one

quartz willow
autumn vault
sturdy swan
#

Why do u make memes out of me...

#

I just want to do some open source stuff everyone could use to make their discord experience better
Its not like its easy - its time expesnive

river palm
#

What's the bot queue when will my bot will be verified??

stoic socket
#

same as i said before

obsidian locust
#

why is the website so unstable?

stoic socket
#

hasn't changed in 5 mins

obsidian locust
#

Like it's going down every day

stoic socket
#

had a lot of ddoses recently

#

20m requests broke their redis

toxic zephyr
river palm
#

What the queue?