support

[uneven bloom]

yes

[long ferry]

I'm not seeing them within the team, is the team called "Vip"?

[uneven bloom]

yes

[long ferry]

Aight, then just have them wait a bit

perhaps clear cache

[uneven bloom]

ok

[cobalt sleet]

1st day of the month at 12am UTC

[sturdy swan]

how much time will it take to approve a bot?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

alright

[ashen crown]

Ok 100 votes = how many vote Cradits?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cobalt sleet]

Hop

[sturdy swan]

1 week

[tranquil ridge]

so i have changed my bot name but didn't applied in top.gg why?

[cobalt sleet]

-refreshdata

[wild stone]

@tranquil ridge

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[magic wedge]

Hi, my bot doesn't have the updated Avatar, i clicked "Refresh Data" but doesn't work. Of course in my dev panel I have changed the avatar also in the bot page. Can anyone help me?

[long ferry]

see above

[magic wedge]

I've already done that.

[long ferry]

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[magic wedge]

the avatar is changed since 1 week ago

[candid mica]

did you press the refresh data button 1 week ago?

[magic wedge]

ah, no

[long ferry]

thats what that message is referring to

wait for 30 minutes to an hour for it to update

[candid mica]

^

[potent rapids]

Aye Hope, they published reviews again from diffrent accounts and also now someone says i break discord tos about music but music is disabled so technically i dont break anything beacuse its disabled (cant be used)

help

pls

Bro @long ferry please help me, they got too many accounts

They gonna shutdown my bot.

Fake info should be against guidelines

[restive portal]

no but the owner transfered the server to a team and im in the team

[potent rapids]

Thanks anyone who reviewed these reviews ♥️

Welp that aint over

[quasi pike]

Hi! Can I ask a question here?

In my server one of my members is unable to see the question

[long ferry]

-wrongserver @quasi pike

[wild stone]

@quasi pike

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[quasi pike]

O sorry! Thank you 😊❤️

[restive portal]

uh anyone?

[upbeat pasture]

and I got proof that you are using alts to leave good reviews

ID is 922194280599154808 Created At: 19 December 2021 18:30 (a month ago)

[long ferry]

Would honestly say to you both

stop doing kindergarten-fighting within reviews

Thanks

[restive portal]

how much time will it take for the server to appear in my manage section ;-;

[long ferry]

You should be able to access the server itself than through your manage servers section

[restive portal]

how

[long ferry]

go to the server page and try editing it

[restive portal]

ook its there txh

[drowsy atlas]

@long ferry Sorry i png you can u tell me How much Bot Take Time to Approved

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[upbeat pasture]

you can't talk, this account's ID is 915908134571245618 Created At: 2 December 2021 10:11 (2 months ago)

[drowsy atlas]

Thanks

[long ferry]

Again, stop with the kindergarten fighting within reviews, if you're having some drama within eachothers bot communities, consider resolving it within direct-messages than reviews on top.gg

[grave loom]

did top.gg take time to add bot cuz bot is approved

but not showing on web page

[long ferry]

search may have issues at the moment

[grave loom]

k

[digital hamlet]

How to add images in bot info

[long ferry]

What bot info? Are you referring to your long description?

[digital hamlet]

yes

[long ferry]

You can use either markdown or html to add images to your bot page

[digital hamlet]

do you have any example

[long ferry]

There's a bunch of cheatcheets on the internet to check out

[digital hamlet]

okay Thanks for help bro

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[surreal glacier]

bruh

bot got declined for incorrect prefix which doesnt make sense since it is correct

[boreal carbon]

sus

[tulip solar]

Hi, I have 2 teams im in but for some reason, I am unable to leave either team. Can someone help me out? this is what im referring to

[proven oxide]

Is there a minimum "age" that the bot must be to be added to top.gg?

[tulip solar]

your age or your bot age?

I did not read the entire thing my bad

[proven oxide]

bot age

[dreamy abyss]

No

[tulip solar]

I dont think there is an age requirement. It just has to follow bot guidelines

what johand said

[proven oxide]

ok thanks

[dreamy abyss]

My pleasure

[restive portal]

how to do something like this in server description ?

[tulip solar]

#support message

not sure if it will work for servers

but you can try

[long ferry]

The prefix on your bot page was different than the one used within your bot, contact the reviewer for help

[surreal glacier]

it isnt tho

i did

that is untrue

[tulip solar]

ok then contact your bot reviewer

[surreal glacier]

i did

theyre offline

[tulip solar]

ok so wait

[heavy granite]

I have a question concerning my bot application as it was declined due to it being offline.

This is because my bot is hosted on AWS Lambda, thus actually very optimized and computationally friendly. How do you handle such bots on your platform?
Because I think this will be the case for many bots in the future particularly because application commands and interaction allow serverless models now

[dreamy abyss]

If your bot is application command only, it should be possible for you to have it not show any status at all. Example of one of the bots I have

It says online even tho it has no connected server

Also worth adding it to your bot description page. Like a disclaimer that it may not have a online status due to it being serverless, so commands will still answer
Reviewers should read and respect that if the bot shows as offline

[heavy granite]

The weird thing is, this is actually the case for my bot

Ah yes, maybe will try your second suggestion, thanks!

[dreamy abyss]

Seems like a possible reviewer mistake. Send a DM to the reviewer and have them check it out again or explain the decline in more detail 👌

[boreal carbon]

how do i setup voterewards with my bot like dankmemer has. is there any youtube tutorial?

[cerulean ember]

You need to make it manually by using topgg api, more info pinned in #topgg-api

[heavy tundra]

[harsh barn]

Hey, do top.gg and discord approve music bots?

[surreal glacier]

when is nekomaki generally online? i have a bad feeling we are opposite time zones

[heavy tundra]

I can't add my bot to top.gg

[harsh barn]

Like how

[heavy tundra]

when i click find bot, it didnt happen anything

[surreal glacier]

u need to wait for approval

[heavy tundra]

i already wait like 3 months?

[harsh barn]

No like top.gg can't find the bot

[surreal glacier]

Ohh, make it public? make sure its a bot and not just an application

[heavy tundra]

its public

[valid parrot]

ok so.

does a vote not count if the vote comes from a bot's owner?

cause I just voted for my bot and it said it has 0 votes

even though its supposed to be 2 for the weekend

[cerulean ember]

Clear cache@valid parrot

[valid parrot]

ah ok

thanks

what is the ttl for the cache?

if u know

[quartz willow]

bot pages are cached server side you can't clear cache to solve it

you can probably see the updated count if you edit your bot page

[valid parrot]

hm

what's the ttl?

[surreal glacier]

its actually upsetting how overlooked my bot was

ive pulled in more than 50,000 ad views for top.gg, think id deserve a little more thoroughness for additional bots I submit

[valid parrot]

@quartz willow can you please answer my question?

what's the ttl of the cache?

sorry for ping

[quartz willow]

I don't remember and I'm not gonna open my editor on a sunday to answer this

[valid parrot]

oh sorry lmao

thought u would know

:p

[topaz bough]

I uh,

I only just opened the server to Top.GG

Are these bots or demo reviews?

[valid parrot]

probably demos

[cerulean ember]

Known issue, reviews are not working properly rn

[topaz bough]

Ah, thanks for the confirmation

[cerulean ember]

Np

[valid parrot]

\🪙

[spare badge]

Why not working??

Why error ?

While adding my server

[sturdy swan]

tried the "edit" button?

[spare badge]

Ya

It also shows error

[crystal marlin]

Could someone provide docs for vote tracker(python)

[stoic socket]

https://docs.top.gg

[crystal marlin]

okk

[north blade]

Hi

any support available?

needed help

@gloomy shell

??

[crystal marlin]

@north blade ask it away already?

[north blade]

wdym?

[livid glacier]

ask your question

[north blade]

ohok

[livid glacier]

rather than pinging all of the staff

[north blade]

i am setting up vote tracker on my server for my bot

[supple mica]

@north blade what's up

[north blade]

it then gives me a topgg webhook link

but then there is an error in the website

[supple mica]

Which is?

[stoic socket]

Are you putting in a Discord webhook?

[stoic socket]

I think its because your Bot is not approved yet

[north blade]

ohh

so it needs to be verified for voting?

[stoic socket]

yes

[north blade]

oh alr

[supple mica]

Affirmative. Your bot needs to be approved for you to view those pages

[north blade]

thanxx

[supple mica]

bun got brain >>

[crystal marlin]

where do I get my top.gg bot key

[stoic socket]

https://cdn.discordapp.com/attachments/412006692125933568/906910253579403294/topggtokentut.mp4

[slow jacinth]

this is a bug?

[stoic socket]

no

you spelt levelling wrong

https://top.gg/tag/levelling?page=1

wait shit i'm stupid, you spelt it right. i had a look and the tag is showing the homepage bots not the tag's bots. I think this is a known issue?

[wind schooner]

Will my acc get a ban if my bot does not approves in 3 try

[stoic socket]

no

only if you fail to fix the decline reason 3 times

[dreamy abyss]

Only if it gets declined for the same exact reason. Except if it’s offline. We allow infinite re-attempts for offline declines

[wind schooner]

Aah, k

[spare badge]

Why not working??

[torpid field]

How long is the waiting process plz

[stoic socket]

1 week or more

[torpid field]

Ohhhh

[dreamy abyss]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[torpid field]

Ok thx

[stoic socket]

I reported this issue too - Not sure if it was ever reported to the devs

[torpid field]

Johand sir is software engineering to do with coding anything or is there certain things?

[abstract narwhal]

The section to edit my bot does not load, I have already tried from the computer and cell phone and also from other browsers, but nothing works, I have had the error for 1 week

[stoic socket]

ask in #general

this chat is for top.gg support

[stoic socket]

try clearling cache

[abstract narwhal]

already

[ancient pier]

On welcome bot, all of the autoroles exept welcome are greyed out. I assumed it was because I didn't give welcome bot the option to change roles. I have update this but it hasn't updated on dashboard. Is this because it takes time to update or is it something else?

[cerulean ember]

-wrongserver

[wild stone]

@ancient pier

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[abstract narwhal]

@cerulean ember Please

[spare badge]

Old one fixed now there's error

[cerulean ember]

Ah I'm sorry idk what causing that ig mods can help u with that @fluid birch ^^

[abstract narwhal]

Ok

[cerulean ember]

You getting error because of long tags

[long ferry]

That's something a dev has to fix

[abstract narwhal]

And when would they?

[spare badge]

Pakka ?

[delicate lichen]

can someone check if i applied my bot like 2 days ago?

888493210077384735

[long ferry]

added yesterday

[delicate lichen]

oh bet

[potent rapids]

Is there channel where i can report review with proof? Beacuse these reviews arent against guidelines but i have proof why they should get deleted

[void gate]

I reviewed your bot with 2 stars because it didn't really have original features and you are kinda toxic, and you got it deleted, I don't see a valid reason why it should be deleted

It'd be very nice if you could tell me the reason

[potent rapids]

Fake info ig

[potent rapids]

What about chatguard? And im not toxic, only mushroom made me piss off and i had enough

I just want peace

[stoic socket]

No point arguing here - Hope replied with a valid answer yesterday

[potent rapids]

Theres no sense in it, top.gg mods will keep delete these reviews and i will just get more positive reviews from people that support me

[void gate]

tell me where the fake info is

[upbeat pasture]

*from your alts

[void gate]

Sorry, didn't see that

[potent rapids]

Re iews look kinda fake, owner is toxic

[sturdy swan]

@long ferry prob mute time

[potent rapids]

Bru, dm them. They are actual people

Welp bye, we cant argue here.

[long ferry]

[weak willow]

💀

[weak willow]

i thought mods get hyped up when they get a chance to mute/ban/kick someone

😳

[long ferry]

gonna give each 3 of you the last warning @void gate, @potent rapids, @upbeat pasture

Stop fighting eachother within your reviews, stop creating alt accounts to try to break eachothers reputation, stop kindergarten-fighting in the reviews and stop bringing it onto top.gg.

[potent rapids]

tbh i want peace cuz that's nonsense

[long ferry]

The peace is that everyone of you stops fighting eachother in reviews and deal with it in a more professional manner within dms than doing it through reviews

[void gate]

This was actually my first time asking here, I posted a review because someone else showed me the bot and it got deleted, saw the bot owner was talking here and asked him

But okay I won't ask him about it here anymore

[long ferry]

Thank you for understanding

[void gate]

👍

[long ferry]

#memes-and-media

[round hedge]

Hi, could you please remove the Dribble bot because the former owner of the bot added it.

[long ferry]

Have you asked them to delete it?

Also what's the bot id

[round hedge]

704765552861904936

[round hedge]

His account is banned

[chrome smelt]

https://cdn.tazhys.gg/i/GvZ1hpIX.png

er?

[long ferry]

Are you able to prove you own the bot through something like an eval for example?

[long ferry]

what are you editing it from? a team?

are you admin within that team

[chrome smelt]

no

well

yes

[long ferry]

You'll need to be the admin within that team to made edits to it

[nocturne sparrow]

hello my bot's avatar is not updating 1 week ago I changed it I pressed refresh data but the bot's avatar is not updated in top gg
my bot https://top.gg/bot/725793260643025016

[round hedge]

I can send you some word like apple on a private message

[chrome smelt]

I am admin

[long ferry]

-refreshdata

[wild stone]

@nocturne sparrow

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[long ferry]

try through the main account then instead

[nocturne sparrow]

I pressed it it is not updating

[chrome smelt]

i uyhhh added it to a team before

and deleted the team

;-;

[long ferry]

And the bot is now in the void?

aka no team, but a team?

[round hedge]

@long ferry ;-;

[long ferry]

again read the message I sent

[chrome smelt]

yes

any chance u can get an admin to sort this for me lol?

[long ferry]

cant help then, only a cm can do that

[round hedge]

hope please write back if I can do that

[long ferry]

I cannot do multiple things at once

[round hedge]

OK I understand

then how?

@long ferry

[amber ocean]

Is this channel where I can ask for bot suggest?

[supple mica]

This is for topgg support (:

[amber ocean]

so where can I ask?

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[supple mica]

Refer to this^

[round hedge]

Can anyone remove my bot because the former owner was banned from discord?

[supple mica]

You will need to contact a moderator regarding that. Make sure you've proof etc. at hand.

[dreamy abyss]

If you got a way to prove you own the bot, contact a online moderator in a DM

[round hedge]

Okay thanks

[tulip solar]

Hi, so I have 2 teams I am in but I cant leave them for some reason. Can a mod remove me from all the teams I have on my account?

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[supple mica]

also explains removing/leaving^

[clever idol]

@long ferry If you have time can you update my name? - sirReborn

[cobalt sleet]

You could just un-hoist your username so we can reset it

[clever idol]

My username also contains (!) i don't want this to happen straight from sirReborn

[cobalt sleet]

Yes. Remove the hosting character so we can just reset it

[clever idol]

Can you reset it now, I've removed the hosting character :)

[cobalt sleet]

Done!

[clever idol]

Thanks :)

Rate limit :(

[drifting thistle]

any way to customize markdown so its not this ugly :d

[long ferry]

using css

[cobalt sleet]

-css

[wild stone]

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[surreal glacier]

does anyone know what time Nekomaki is usually active?

[long ferry]

they're canadian

[surreal glacier]

So around the same as me, okay

[drifting thistle]

i'd have to rewrite it in html tho

[cobalt sleet]

EST timezone

[surreal glacier]

so its like 11am for them rn?

[cobalt sleet]

Inside style tags yes

[cobalt sleet]

EST my bad

[surreal glacier]

3pm for them then

[cobalt sleet]

But he just might not be available right now. Just be patient.

[surreal glacier]

I know, I am, just awaiting a response

[delicate lichen]

How do i move that up there?

[cobalt sleet]

-css

[wild stone]

@delicate lichen

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[surreal glacier]

@cobalt sleet so, most of my bot's commands are disabled until the guild owner sets the role for them to be used, is that an issue in the verification server?

i see iara is the guild owner

[cobalt sleet]

As long as you explain the process in the long description that's fine

[surreal glacier]

I did, but it got declined for what I presume is that they didn't know that

[cobalt sleet]

Bot reviewers can test in their own testing servers too

[surreal glacier]

We shall see, thank you

[drifting thistle]

so i rewrote it in html and added my own css, however the css doesnt works on the bot page (https://srcb.in/yuocmUNynG)

[tulip solar]

I followed it but I am still unable to leave

[noble fable]

@cobalt sleet I do not agree with the reason for the refusal of my bot

#mod-logs

[supple mica]

DM the reviewer, @fluid birch

[noble fable]

This is not a copy of the Ali bot because I modified a lot there are so many more commands

Ok thx bro

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[noble fable]

@supple mica He does not accept dm

[long ferry]

-dm

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[long ferry]

#announcements, there should be a message about it

needs a bit of scrolling up

#announcements message

[digital dagger]

why i cant submit?

i didnt get any error

[long ferry]

Make sure all the fields are meeting the requirement

[digital dagger]

Okay now just page auto refreshed and all my work just gone

:()

[long ferry]

@acoustic wren

please dont ping them though

[digital dagger]

Women ?

well i am monkey

[drifting thistle]

any way to get rid of those unexisting margins (cant with css)

[long ferry]

looks fine to me

[drifting thistle]

probably just preview bug

[digital dagger]

My overview awfull

[stoic socket]

this is #support so keep questions related to Top.gg support

[silver lichen]

Does topgg have a minimum command count to become verified?

[stoic socket]

you need at least 1 functioning command

[silver lichen]

Okay thanks

[digital dagger]

1command?

[stoic socket]

Yeah

excluding help and ping

[digital dagger]

How bot can be verified with 1comand

[silver lichen]

You may be shocked, but some bots offer good a feature in one command

[digital dagger]

I put 50commands in 1command

[stoic socket]

@digital dagger @sturdy swan

keep questions related to Top.gg support

[digital dagger]

Ok ok soory

[stoic socket]

its turning into a conversation rather than a question needing an answer

[silver lichen]

An example would be a captcha bot which has one setup command to create a channel where people can verify them selves with buttons

[amber tinsel]

Hey, is there an issue with search? As my bot was added a while ago but still can't be searched for.

[silver lichen]

takes up to 3 days

[amber tinsel]

It's been like 5 days

[long ferry]

Known issue right now

[amber tinsel]

Okay thank you ❤️

[long ferry]

-team

[wild stone]

@sturdy swan

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[long ferry]

#502193464054644737 message

[cinder citrus]

I got a msg saying my bot was approved but it says on the website it is not? does it take time to load onto the website?

[long ferry]

may take 30 minutes or so

[cinder citrus]

ah k

[wintry mist]

924383079575994408

Scam spamming

[long ferry]

ah not again

thanks

[wintry mist]

np

[long ferry]

-b 924383079575994408 carding scam

[wild stone]

Something went wrong when trying to ban this member

[wintry mist]

oof

[long ferry]

@spark ivy

nah worked

[wintry mist]

already yeeted

[long ferry]

luca just bad

[wintry mist]

[stoic socket]

the bots auto leave - i recommend using discords native /ban

[wintry mist]

[long ferry]

oh there's a /ban?

[stoic socket]

yes

its new

[long ferry]

I cant ban myself

fuck

[dreamy abyss]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

Oh sorry

getting told that by a br

ok am gone

[blissful harbor]

Can u ban me too?

[long ferry]

sure

#general tho

[fickle estuary]

Is search broken?

[long ferry]

Search may not show your server/bot on it, we're aware

you should still attempt editing it and seeing if that does anything

[fickle estuary]

Damn no new bot boost then rip

[patent quarry]

Fix?

[long ferry]

waiting for your bot to be approved

[patent quarry]

It just got approved.

[long ferry]

wait 30 minutes or so

[patent quarry]

Alright.

[agile prism]

Can't find it on the website .

[supple mica]

Known issue

We are working on solving it

well the devs, not me :v

[agile prism]

Thxx

[fickle estuary]

Does the no search bug fix itself after a while?

[long ferry]

Refer to this

[stoic socket]

#development

[slow jacinth]

wrong channel

[sturdy swan]

Hi, it is possible to manage here

[stoic socket]

what do you mean

[sturdy swan]

Is there a solution to not receiving the vote from the site

[stoic socket]

what issue are you facing

[sturdy swan]

The issue I'm facing is that when I vote for the bot, I can't receive the daily gift. Will you solve the captcha problem?

[long ferry]

What exactly are you experiencing?

[stoic socket]

if you get a captcha that means you're either marked as suspicious (abusing voting) or you have a really old browser you need to update. Majority of people who vote do not even see captchas (quoting xet)

[long ferry]

An error message on the site or the bot not giving you rewards

[sturdy swan]

Is there a solution to the captcha?

[stoic socket]

^

[wanton meadow]

is it possible that the voting system not working at moment?

[stoic socket]

What issue are you facing

[sturdy swan]

There is another problem when I click on the vote, the credit does not come to me?

[wanton meadow]

votes are not countet in the total votes of bot

[stoic socket]

Thats a caching issue

The vote count is increasing but it is caching and showing the old number on the site

[sturdy swan]

Yes in deed

[stoic socket]

Contact the developers of that bot

[wanton meadow]

ohhh, okay

[stoic socket]

they are counted

just cached

[wanton meadow]

? What you mean?

[sturdy swan]

They told me that they have nothing to do with this thing, and this is from you

[stoic socket]

Probot?

[long ferry]

Again, are you seeing an error message on top.gg?

[sturdy swan]

yes

[stoic socket]

they keep sending people here - its their issue if its not giving you credits from THEIR bot

[sturdy swan]

I don't see any error message, but I want a solution for this

[long ferry]

So it does say "thanks for voting" on top.gg, correct?

As well as getting the confirmation message on probot that you've received your credits?

[wanton meadow]

i think the votesystem of your website is down at moment

[sturdy swan]

You have to find a solution, otherwise this problem will only set you up and make you lose the people who love you, and this is all because of something trivial, so you have to solve this and discuss with the developers of the pro bot

[long ferry]

That is what I am trying to confirm

[stoic socket]

I just voted for my bots - all went through

[wanton meadow]

are you kidding

[stoic socket]

What issue are you referring to

[long ferry]

We cannot find a solution when we can't confirm if that issue is on our behalf or not

[wanton meadow]

i know of 4 people who votet and the counter doesnt go up

[long ferry]

Do you get a message from probot saying you voted?

[stoic socket]

Again, caching

[sturdy swan]

When I voted, he says thank you and he tells me that they have sent me the daily gift, but nothing came to me and that's the problem

[long ferry]

That's a caching related thing, it does get counted internally, may take a bit to display on the site

[wanton meadow]

hmmm,.... okay

[sturdy swan]

no

[long ferry]

Yes, that's something related to their end, that message confirms that they have received the vote from top.gg

[sturdy swan]

Ok thanks, you will go talk to them but the last thing, when are you going to remove the captcha because it is really annoying and sometimes the speed is weak and I can't solve it

[long ferry]

If you're continuously getting captchas, try a different browser, perhaps try voting later on

That's a protection towards votebotting, you were likely Flagged by it

[sturdy swan]

The captcha appears in all browsers

[long ferry]

Which will not be removed either, you were likely caught by one of the factors on that

We can't disclose what these are though, you can try voting again or on another browser

[sturdy swan]

ok Thanks ❤️

Anyone able to help fix my 404 error?
Top.gg bit added to server 4 days ago, still can't edit the server to configure it but iv no idea what to do to fix it.
ID: 929469722720886855

Tried, adding to another server, same issue. Tried different computer, different browser, tried from my phone, all experience 404.

If I add /edit to the URL I get to a configuration page but can't create an invite even thought the bot has permission. Because of that i can't save any edits, am not sure if it's like that because of the 404 error.

Thanks

[long ferry]

I again don't see anything submitted onto our site, if you're experiencing issues trying to create an invite link, create one yourself and paste it in

[undone tide]

my bot was approved a few minutes ago (12:37 am) but on the website it still says this, why?

[candid mica]

wait

10 - 30 mins

[fickle estuary]

The issue with bot not appearing on search seems to sort itself out after about 12h

Thank you for the help

[candid mica]

yw even though i dont help

[median remnant]

@Nicole#5562

Huh

Wtf

[sturdy swan]

It won't save, validation errors but not telling me what's wrong (first it would say you must have long description, I entered and it went away but the message on save keeps coming up)

[long ferry]

Are you perhaps using tags longer than 25 characters?

[long ferry]

@vagrant wigeon

[median remnant]

@vagrant wigeon

[sturdy swan]

I was 👌

It was a predefined one, if there a way to create my own?

[candid mica]

you can

[sturdy swan]

It doesn't seem obvious, I can't see an add button just the search box which says no results found when I put what I want?

[long ferry]

Seems like creating tags is currently disabled, you can normally create tags yourself

[sturdy swan]

Ah ok no worries, hopefully it'll be easy enough to find with the right search criteria

Are you able to see it in the queue now pending approval?

Saving it has solved the 404 error by the looks of it

[long ferry]

Servers are not required to be approved like bots do

[worldly field]

Hey hope, I'm a little worried with my current situation in auction support, do you think any Team members will be on to solve it anytime soon?

[stoic socket]

try opening a private thread

[worldly field]

With who?

[stoic socket]

in #auctions-support

[sturdy swan]

Thanks for the help @long ferry

[stoic socket]

https://uwu.solutions/bfl8IkbA

[worldly field]

Alright, I moved it to a thread, thanks.

[pliant blaze]

Hello! It is necessary to keep the Top.gg bot in my server in order for my server listing to remain on the website?

[zinc oracle]

Yes

[pliant blaze]

Okay, thank you!

[kind ether]

Is there the posibillity, that I can receive notifications if someone leaves a comment in my bot page?

[long ferry]

There's currently not no

[kind ether]

Will that Feature come in the future?

[zinc swallow]

Hey guys, the site keeps saying my form has validation errors. I'm pretty sure it's ok, any idea why? (This is the long description : https://pastebin.com/x7bn2Q9F)

[cerulean ember]

Check tags, long tags can cause that error

[zinc swallow]

Yea, I checked them all, kept it fairly simple, only titles and paragraphs

[cerulean ember]

No I'm talking about tags

[zinc swallow]

ooh

I see

[cerulean ember]

Ye

[zinc swallow]

Yea one of my tags had a space in it, thanks 😄

[fluid gate]

I need help

[dreamy abyss]

Heyo, with what?

[fluid gate]

Well

I'm trying to add my discord server to top.gg but the server I want to add isn't showing up and I've tried clearing cookies etc... but it's not working

Do you understand what I'm saying?

[dreamy abyss]

Are you the owner of the server? Also check if the account you are signed in on Top.gg is the same account as the one that owns the server

[fluid gate]

Yes it's the correct account and yes I'm the owner of the server but for some reason the server isn't showing even though I've tried refreshing it multiple times.

[dreamy abyss]

Try inviting the bot https://top.gg/servers/invite

Then go to https://top.gg/servers/new and do a cache clear and click the refresh servers button

[fluid gate]

Oh makes sense.

Thanks mate, have a good one.

[harsh barn]

Hey i am getting this while i am adding members to team

Okai done i just clear the cache

[fluid gate]

I need help

Create invite link isn't working when bot is above and has create invite link perms

[dreamy abyss]

Can you create your own invite and just paste that in there?

[fluid gate]

I did

Ok I'll try again ig

K it worked thanks.

[sturdy swan]

hello

when searching for my server

i noticed it doesnt come up

the name has one emoji at the end of it

but its normal text

always used to come up

[candid mica]

known issue known bug

[sturdy swan]

alright thanks for the response

[prisma phoenix]

Hey @vagrant wigeon,

Hope you're doing good.

My bot was rejected by you for using unnecessary permission.

I haven't changed any permissions since the last time my bot was approved on top.gg

Which permission are you talking about?

My bot is YouLive.

I was unable to send you a DM, hence writing here.

Thank you. 😄

[peak cairn]

i came here for a bot called skyflower but im not sure how to find it

[chrome smelt]

@cobalt sleet can you please sort this, I accidentally voided my bot... Just read through what me and hopes convo here

[ashen lava]

Hey there. How long before a verified bot appears in the search? Its been 24+ hours by now, but I still cant find it using search 🙁

[chrome smelt]

Log out of top.gg and try searching it via the url

top.gg/bot/id

[ashen lava]

the page opens yeah

https://top.gg/bot/813092740270260235

but I cant get it in the search

[tall spoke]

yup same but for me its been weeks

[ashen lava]

Whoa

[chrome smelt]

Probably a bit

Bug*

[ashen lava]

So uh, where / how to report it

[chrome smelt]

Just wait for a mod to come in here

[ashen lava]

is there a way to see who has voted on my bot?

[chrome smelt]

Yea

Via webhooks

[ashen lava]

I see

[chrome smelt]

They said it's a known issue.

Just he patient

[tall spoke]

[sturdy swan]

how do I remove my bot from top.gg?

[weak willow]

there should be a delete button in edits options of ur bot page i believe 🤔

[sturdy swan]

Thank you

Guys a question

how many my bot have to join server

for get bot verify

and when I got a verified bot

[weak willow]

100 guilds ig

[sturdy swan]

I can have developer badge?

[weak willow]

probably not

[sturdy swan]

How to get it

[weak willow]

u cant

https://support.discord.com/hc/en-us/community/posts/360049352973-Bot-Developer-Badge-New-Restrictions-TURNAROUND

read this

[sturdy swan]

thanks

ok

[sturdy swan]

75 to request the verified and maximum to which you can join without being verified 100

[weak willow]

[sturdy swan]

Ok i want to know how to get badge

[weak willow]

u cant get the badge bruuh

[unborn heath]

I can't put banner on my profile :-:

[cobalt sleet]

-notdiscord

[wild stone]

@unborn heath

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[unborn heath]

I refer to the bot profile

[cobalt sleet]

Ah that's a known issue. It doesn't work right now.

[unborn heath]

a

[weak willow]

banner is working ig

[weak willow]

i think the link should be like this https://i.imgur.com/BXZ7aWA.jpg

[sturdy swan]

So we can't have discord developer badge

[weak willow]

no

[sturdy swan]

So how to get it

[chrome smelt]

You can't

[weak willow]

bruh u cant

lmfao

[sturdy swan]

Ok i said we can't have

You said no

[weak willow]

u cant get it discord is not giving anymore developer badges

[sturdy swan]

who can have

[weak willow]

no one now

it just verifies ur bot

[sturdy swan]

What's Conditions

[weak willow]

wdym

[sturdy swan]

oh

F

ZiroToxic took L

[silent ember]

Hi I vote for things & it tells me I’ve voted but then I go back to the server I was voting from & it says I haven’t voted?

[long ferry]

Does it say "voted successfully" on top.gg's end?

[silent ember]

Yhhh

But then it tells me I’ve not voted on the other servers end, but like it’s more than one server it’s doing it on

[long ferry]

Then that might be an issue on the bot/servers end, you should reach out to them

[wooden leaf]

bruh

[long ferry]

?

[silent ember]

Hmm maybe but it’s two different servers

Thank you though 🙂

I guess it’s just me lmao

[wooden leaf]

whats the recommended size for a banner?

[weak willow]

prolly 1280*720

[obtuse whale]

when voting once at least 10 webhook post requests are sent

is it cuz top.gg is retrying until given a response?

and if so, what response is it waiting for

it stopped after 10 tries

[sturdy swan]

a 200 code response

how much does it take for the bot to appear on the website after getting verified

[obtuse whale]

tankz

[long ferry]

Should be 30 minutes to an hour, may not appear at all at the moment

Or appears extremely later

[sturdy swan]

well its been 18 hours

[long ferry]

Then it might not appear

Until the issue is fixed

[weak willow]

sed

[vagrant wigeon]

hi, my dms should be open! i believe your bot required manage role permissions/ mention everyone perms which seems unnecessary to be required in the case of what the command did. feel free to follow up in dms if you have any additional questions

[slender mortar]

hello, I already added my bot once and it was rejected, I added it again and I'm still waiting for tell me if it was accepted or rejected

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[ashen crown]

@long ferry what is use of vote Cradits?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[stoic socket]

1 week or more

[shy carbon]

when going to the next page of a review it doesn't work, and the url shows NaN

[stoic socket]

I believe this might a known issue - I reported it a while back

[torn saffron]

DBL statistics is broken

[cobalt sleet]

That's not an official top.gg product. You should go to their server for help.

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[runic sentinel]

If we use brave browser to vote we will not get ads.

[weak willow]

💀

[candid mica]

thx for the info mr.administrator

[weak willow]

fr

[stoic socket]

Ads are blocked by ad blockers anyways

[sturdy swan]

Where to apply for partnership?

#partner

[cerulean ember]

Server partnership? We don't do partnerships

[sturdy swan]

Ew
I have a bot list....
I wanna partner that

[stoic socket]

Top.gg don't do partnerships

[sturdy swan]

Ok

[stoic socket]

And you can't list it on the site because its promoting other bot lists

[sturdy swan]

Ok

Ik

That

[stoic socket]

Yep

[tidal scaffold]

why?

[cerulean ember]

Your bot is not approved yet, please wait for approval then it'll be available.

[wooden leaf]

itll probably be denied because of the similar icon and name to tickettool

[tidal scaffold]

thanks

[wooden leaf]

well atleast i told you

[unborn badger]

hello, I want to open my server for discovery, all conditions are suitable, but it does not continue when I press the next option.

[long ferry]

We cannot help with that, contact discord support

[unborn badger]

OK thanks

[wooden leaf]

is there a way to see what date i submitted my bot to top.gg?

[long ferry]

Normally through logs, which are currently hidden

What's the bot id?

[wooden leaf]

933709307667697664

[long ferry]

Added 2 days ago

[wind schooner]

when my bot will be approved

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[unborn badger]

nickname pls Rellax

[wooden leaf]

thanks

[river smelt]

Hello, i got issues with the TOp.gg website for months
first of all the when trying to add a role reward it lsit does ping pong left and right and seems buggy
and when im finally able to add the role it never added after voting

now i have kicked the bot, compeltely deleted the server, cleared my cache from my browser
readded everything (steps to publish the server)
added the Bot and now it shows me when i picked the role and want to save it
Your form contained some validation errors
i refreshed and tried without adding a role
and jsut saved and it gives me the same issue

would be great if someone could help.

[long ferry]

Id?

[soft wharf]

why isn't there a invite button?

@somber parcel@lone anvil@cobalt sleet@gloomy shell

pls help

I asked this before also

no one gave me a reply

[long ferry]

Not sure why you're pinging staff for that

[soft wharf]

I need to fix this

[long ferry]

It is not related to us

We are top.gg, not discord

[soft wharf]

then where can I get help?

[long ferry]

Can tell you you do not have permissions to create an invite

[soft wharf]

can you give me the link for discord's discord server?

[soft wharf]

how do I enable that?

[long ferry]

Ask within #development or #general

[river smelt]

of ?

[long ferry]

The server

[river smelt]

898113443826135070

[livid widget]

Hi

[urban zinc]

how can i color my bot view page? like the buttons and that? to a custom color?

[livid widget]

My bot has been accepted, but when I search I can't find it

[long ferry]

Known issue

[long ferry]

-css

[wild stone]

@urban zinc

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[urban zinc]

thanks

[long ferry]

Do you perhaps see any marked fields?

[livid widget]

Is there a solution for it?

[river smelt]

no thats the thing which confuses me

[long ferry]

Edit it and wait, possibly works

[long ferry]

Are you perhaps using tags longer than 25 characters?

[river smelt]

see that could be it, let me try

[livid widget]

?

[long ferry]

No, edit something on your bot page through the edit button

[livid widget]

I have edited and there is no

[long ferry]

Check back in 30 minutes or so

[livid widget]

thank you

[wooden leaf]

is the bot's information page HTML?

[candid mica]

yes

[river smelt]

That works now but still the Bot doesnt give out the role reward

[long ferry]

Have you set the role you wish to reward, does the bot have the permission to manage it? Remember that role hierarchy is important

[river smelt]

he has the standart permissions he joined with which should be the ones no ?

[long ferry]

Does it include manage roles?

[river smelt]

yesir

[long ferry]

What's the vote role called

[river smelt]

Voted (12h)

[long ferry]

And that role is below the highest role of top.gg?

[river smelt]

Top.gg role all the way at the top all other roles below

It works now, i appreciate the quick help with everything ❤️

[hot jetty]

After promoting my bot it joined 30 guilds across a few days. The bot is fully functional and people who I've seen using it - love it. The usage is clear and theres a greeting message when it joins. However i see almost no usage by the guilds from the promotion period (only 2 guilds).
The rest of the guilds are just adding a bunch of bots. I'm starting to suspect there are bots adding bots from top.gg.
Anyone seen the same behavior?

[loud sorrel]

how can i verify my bon in your server

[stoic socket]

Bots aren't tested here

Bots join the Top.gg verification server, and are reviewed there. Bots usually don't join this server

[loud sorrel]

not like that

i know

but when i got the verification

[stoic socket]

What is your question?

[grand ravine]

probably "how do I approve my bot"

[stoic socket]

Ah

[loud sorrel]

yes

[stoic socket]

Bot Approval Timeline

1. You submit your bot
2. It waits in queue for it to reach the point where it is being reviewed
3. The reviewer reviews it
   If approved, it becomes live on the site (caching applies, may take a few hours)
   If declined, read the decline reason and fix the errors from there. Having it declined more than 3 times for the same reason (Excluding for being offline) will result in a ban.

Current approval times (Minimum wait time before review) : 1 week or more

[loud sorrel]

thanks for the details

[hot jetty]

You already helped me once maybe u know the answer to this phenomenon?

[hot jetty]

This

[grand ravine]

expected behavior

[hot jetty]

It's so weird that it looks almost staged. Suddenly mass leaving after having the bot for like a week

[grand ravine]

you know, in discord there are 2 kinds of servers

those who are legit, and those who for some reason "farm" bots

higher exposure means higher odds of such servers finding u

sadly u just hit the bad ratio

[hot jetty]

That makes sense really. But why o_O

[grand ravine]

there are also odds that those are newborn servers, where the owner is inexperienced and trying to figure out how everything works, in this case you MIGHT see higher usage futurely

[grand ravine]

I don't really try to understand anymore, it's the internet after all

[hot jetty]

I guess so haha.. thanks again for clearing up :]

[supple beacon]

i am unable to add my bot

nothing happen clicking submit

[sick garden]

So bots no longer get added to the server right?

[stoic socket]

Correct

[supple beacon]

oh

[stoic socket]

Could you send a ss of your tags

[supple beacon]

well i refreshed the page D:

[supple beacon]

i used #chat bot #ai chatbot #chatting

[mortal wing]

@sturdy swan holy shit i forgot

happy birthday

<3

sorry im a day l;ate

late

[jolly fox]

Hey so I cannot JOIN this server in my main acc

[untold bramble]

Probably banned?

[fluid birch]

What’s the id of your main?

[jolly fox]

903265512463675454

[fluid birch]

That’s strange, I don’t see any reason why that account shouldn’t be able to join

[jolly fox]

When i try to join it just doesnt lets me join

[sturdy swan]

you’re good bro thx

[fluid birch]

What happens? Does it say the invite is invalid?

[jolly fox]

Nope

[untold bramble]

If none of those are the problems then it could be ratelimit

It has happened to me once before

[jolly fox]

So can i join it later? Or?

[untold bramble]

Maybe wait for some days and try again. The easiest way to confirm it is by opening inspect and then joining the server again. You might see an error message in the console saying rate limit reached or something by cloud fare

[fluid birch]

Could you try from a browser?

[young geyser]

how do i fix my bot's pfp? its always purple with a white K refresh data doesnt fix

[stoic socket]

Refresh Data

takes 30mins -1 hour

[long ferry]

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[sturdy swan]

One message removed from a suspended account.

[long ferry]

Caching

[sturdy swan]

One message removed from a suspended account.

One message removed from a suspended account.

[pliant depot]

If your bot needs additional permissions to work, it should ask the executing user to give the bot those permissions, or give an appropriate error message.
If you would like to dispute your decline, please DM Johand.

And when I send it to him in private, he doesn't reply like the past reviewer right?

[long ferry]

They should reply to it, please give them time to do so

Also, a simple "hello" and nothing else won't give you any luck, state why you're dming them right away

[cerulean ember]

So your bot was offline and it was not mentioned in bot page that it'll on maintenance or something like that.and You already submitted your bot

[hollow trellis]

What does the safety filter toggle do

on the top.gg website

[silver lichen]

Should votes not have reset by now?

[fluid birch]

iirc that hides servers that has been deemed mature

[hollow trellis]

Ok

[cerulean ember]

1st date of month 12am utc

[silver lichen]

oh fuck i thought it was the 1st

Lmfao

[sturdy swan]

anyone know how to make a webhook send a message to a channel when someone upvotes?

[slender mortar]

Can someone help me?

[sturdy swan]

you have to wait awhile. like a week or 2

[slender mortar]

Ok

[zinc oracle]

#topgg-api you can use webhooks(not directly compatible with discord webhooks)
https://docs.top.gg/resources/webhooks/

Get the webhook event and send a message using your bot

[sturdy swan]

ok ty

[native sphinx]

question dose top.gg allow JmusicBot to be added to the bot list?

[cerulean ember]

Unmodified clones are not allowed.

[native sphinx]

okay i was just asking before i added it

[stoic socket]

@sturdy swan try not to ghost ping anyone

poor buino

[south herald]

Ok i need some help with something

[dreamy abyss]

-ask2ask

[wild stone]

@south herald

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[south herald]

Thank you

[weak willow]

[dreamy abyss]

What do you need help with?

[south herald]

Oh so top.gg isn’t showing a server i want to add

[dreamy abyss]

Are you the owner of the server?

[south herald]

Head admin, but the owner also said it wont let them add it

[dreamy abyss]

You need to be the owner of the server to be able to add a server.
Get the owner of the server to invite the bot https://top.gg/servers/invite
The server owner can then go to https://top.gg/servers/new and click the refresh servers button

[south herald]

Ok will do

[uneven heath]

How can I become a bot reverwer

[cobalt sleet]

-apps

[wild stone]

@uneven heath

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[uneven heath]

Oof I am 13 but a good dev tho 😄

[native nymph]

cool

[uneven heath]

How to get bot dev role?

[native nymph]

Create a bot and get it accepted

[cobalt sleet]

Have an approved bot on the site

[uneven heath]

Submitted one today

[native nymph]

It can take some time

[cobalt sleet]

No ads pls

[native nymph]

oh yea

[uneven heath]

Srry

Just telling

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[surreal glacier]

so my bot got declined and doesnt show up on top.gg for me anymore either?

is that supposed to happen?

lost all my html and stuff lol

[fluid birch]

That is normal, you'll have to re-submit it Sadly you will have to enter the HTML and details once more

[uneven heath]

How to use @hidden root

[surreal glacier]

i dmed the reviewer because i believe it was wrongfully declined, and no response...

[fluid birch]

watcher is used in this server only and it handles logs and such

[uneven heath]

Oh ok

[fluid birch]

When did you contact the bot developer? Also did you state why you were contacting them?

[surreal glacier]

I made it pretty obvious it was for why my bot was declined. I contacted @real laurel over 24 hours ago. I get he can be busy, just want to make sure it'll be looked at

[fluid birch]

gotcha

[surreal glacier]

How long should I wait?

[fluid birch]

bot reviewers / moderators do this on their free time so that depends on when nekomaki gets back to you I don't recon it'll be too long, just be patient

[surreal glacier]

Ok, lets say it flips the decision, would I still need to resubmit?

[fluid birch]

yea you'd need to resubmit the bot for us to review it again

[surreal glacier]

and the queue again?

[fleet dagger]

My bot doesn't show up when searching for it. It's been like that for several days

[fluid birch]

that depends on if nekomaki accepts the appeal. If that is the case you wont have to wait in queue

[surreal glacier]

But i'd still have to resubmit?

[fluid birch]

that is a known issue. You might be able to fix that by clearing your browser cache

[fluid birch]

yea

[surreal glacier]

ok

[fleet dagger]

I've tried both that and and tried using an incognito tab, to no avail

[cedar wind]

No.

Just collect evidence and inform a mod.

[weak willow]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

o

how much time does it take for a recently approved bot to come up in searches?

[pliant depot]

Can I Type Bold Text In Bot Description ?

[stoic socket]

yes

[dark rain]

how can my bot be a certified one

[stoic socket]

<span style="font-weight: bold">text here</span>

[stoic socket]

The certification program no longer exists

[dark rain]

oh ok

cause i found that when you looking up a bot using the api v

[pliant depot]

in long description ..!

[stoic socket]

ah - its because some bots are still certified

[stoic socket]

yes

[pliant depot]

Can I Type CSS ?

WOW

[dark rain]

you can also use markdown

[stoic socket]

yes

[stoic socket]

this ^

[pliant depot]

• Can I Import Fonts From Google Fonts ?

[wind schooner]

can we change icon of our bot after it gets verified?

[pliant depot]

<style>
@import ....
</style>

[coral dawn]

why does a bot in a team not show in my promotables list in https://auctions.top.gg/create

[weak willow]

when u click on share video there should be an embed option

[mortal wing]

pretty sure you can

[weak willow]

copy the html code and paste

[mortal wing]

@stoic socket

am i correct

[stoic socket]

hi

2 secs i'll go text

[weak willow]

i answered u man

🤨

[stoic socket]

right click the video you want to embed, then click "Copy embed code"

[weak willow]

@tall terrace

should have replied my bad

[pliant depot]

[stoic socket]

Hey! I just tested this and I can confirm that works :) https://uwu.solutions/OKV1rfZg

[mortal wing]

thats cool

[heavy tundra]

I can't add my bot to top.gg

[mortal wing]

why is that?

[ivory path]

Hi guys can maybe someone help me with my problem? I can not update my bot page everything I change there is bot saved.

[sturdy swan]

i’m trying to add my server to the top gg page and it’s not showing up, it’s showing old servers i used to be in and deleted

[cobalt sleet]

Click the refresh servers button on your top.gg profile

[sturdy swan]

i did but it didn’t change, a few months back we had top.gg and then my server got raided so i revoked all invites and kicked certain bots, i readded it back maybe in september and i was in here, had cleared my cache and everything but the bot that tracks when people vote wasn’t working so one of the co owners kicked it, i want to try again for the third time 😭 and when i go to https://top.gg/servers/me it says 404 not found or something

[cobalt sleet]

Do you own any servers? Or are you just admin on them?

[sturdy swan]

Mac

Every mod is offline

So can u break rules?

i*

[cobalt sleet]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

Ah ok

[sturdy swan]

i have admin in it on this account and ownership on my alt

[weak willow]

@cobalt sleet is recently approved bots not appearing after searching known bug or?

[cobalt sleet]

You might need to be the owner to add it

[sturdy swan]

oh okay thx

[cobalt sleet]

It can take up to 48h to get indexed in search, but I believe there are currently issues with search.

[weak willow]

o

oki

[stoic socket]

@lone anvil

all mods are offline

[cerulean ember]

@cobalt sleet

[sturdy swan]

Is there any recording for the bot developer panel yet?

[grand ravine]

@fluid birch porn up there

[somber parcel]

removed thanks

[pliant depot]

[stoic socket]

[somber parcel]

hi, will be uploading today / tmr

[sturdy swan]

is there a bot that tracks votes? the old one is offline

[undone basin]

Hey im trying to give a role award for my server as in if they vote, they get the "voted" role

But it says "Your form contained some validation errors"

[stoic socket]

yes

a bot called Vote Tracker

[undone basin]

Whats the problem

[sturdy swan]

this?

or is there a new one

[stoic socket]

There are many

[sturdy swan]

oh ok

[undone basin]

@stoic socket can u help with my problem as well?

@cobalt sleet @fluid birch ?

[sturdy swan]

i only lose the $5 if i actually get a thousand impressions?

[cobalt sleet]

#auctions-support

[slender marten]

Why this happened??

[cobalt sleet]

Are you using a VPN?

[slender marten]

No

[cobalt sleet]

Or public wifi?

[slender marten]

No using my sister phone wifi

[cobalt sleet]

Try a different network if you can

[slender marten]

Uhh not possible as idh recharge on my sim

How it will be solved??

[cobalt sleet]

Cloudflare is blocking you so there isn't really any other solution right now except maybe wait and try again later.

[slender marten]

But i need to cg bot rn

😞

[cobalt sleet]

Well try a different network

[slender marten]

If i change browser

So will it work?

[cobalt sleet]

I mean, try, but I doubt that'll help

[slender marten]

Atleast can i get reason getting banned?

[cobalt sleet]

It's a Cloudflare ban. We didn't ban you.