support

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fickle estuary]

1 week ago XD

[surreal glacier]

exactly 1 week?

[fickle estuary]

In 2h it will be exactly a week yeah. I don't care about the wait thoe

[snow arrow]

Okay. My bot has been waiting for about 3 1/2 weeks now so figured I'd check

[sturdy swan]

I can't view my profile

[surreal glacier]

i see, i am around the same. exactly 1 week today but idk the exact hour

[surreal glacier]

3.5 weeks :OOOO

[snow arrow]

no, one week or more. Like I'm over 3 weeks

[long ferry]

Have you perhaps decided to check on your bot within Top.gg? Seeing your logs, your bot was already approved

At least the bot with the ID you previously mentioned

[fickle estuary]

pain

[long ferry]

was approved on the 12th this month

[surreal glacier]

LEL

the mans spreading misINFO

[surreal glacier]

why doesnt he have bot dev role

[long ferry]

because they did not submit the bot

[sturdy swan]

@median carbon

[long ferry]

What are you trying

[sturdy swan]

to find someone

[long ferry]

at least the bot they stated on one of their previous messages was approved

[cinder citrus]

Any chance an admin could lmk what position my bot SafeTide is in the queue? It has been a while since i applied (not denied).

[zinc oracle]

queue positions are not public info

[cinder citrus]

Alright then, Can you at least tell me if it will take a while or soon?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

and that bot is indeed in queue

But again we cannot disclose the exact position

[cinder citrus]

hm k

[thorn rover]

https://cdn.discordapp.com/attachments/877605273068511232/936739842304385054/unknown.png

https://cdn.discordapp.com/attachments/877605273068511232/936739901016248330/unknown.png

are there any filters in top.gg that stop people saying things like this?

[crystal lagoon]

@long ferry

^

[long ferry]

Report the review

[crystal lagoon]

oh figured u could just remove it mb

[thorn rover]

ok thanks reported

btw is this a valid review?

I host a server that discusses crypto/nfts

and obviously that brings out the anti crypto/nft trolls, but someone has given a 1 star review because they don't like NFTs, is that fair or not, could I report it?

[soft chasm]

When will the issue be fixed, that the bot doesnt show up in the search list after he was approved (days -weeks ago)

[grand ravine]

probably not a valid review

things like that would be discussed ON the server, not as a review

[upbeat arrow]

what does the bot do

[surreal glacier]

it pings you

[upbeat arrow]

this @small lantern

[potent rapids]

Can i get review deleted beacuse theres impossible suggestion to do and tells problem that isn't my fault/its problem on user side? (They are 1 star so it lower my rating alot)

[stoic socket]

Updates server data on the Top.gg website

[stoic socket]

Report it, if it goes against https://support.top.gg/support/solutions/articles/73000502504-review-guidelines it will be deleted

[upbeat arrow]

Thank you (:

[potent rapids]

It isn't there but thing in review doesnt exist anymore

Like someone gave me 1 star because bot was on mainteance and i even said that in bot status

And another 1 star to make slash commands with options instead of subcommands which is impossible for my purpose

And another one that interaction failed but that's problem on user side because i didnt got any reports from other users and it didnt happen to me

[long ferry]

Doesn't sound against our review guidelines, these are reflecting the experiences the users had and won't be removed

[potent rapids]

But like, bot on mainteance and give 1 star? I showed in status that bot on mainteance. And last one is problem with user connection. Cant do anything about it

And they aint online on discord anymore

[real laurel]

would still not be against our guidelines

[long ferry]

Still doesn't violate our review guidelines

As again, that's the experience that specific user had

[potent rapids]

I guess i will have these nonsense reviews forever

If these people would be online on discord i would probably have 5 star only rn

[real laurel]

looking at your reviews on your bot page, looks like they're all about failed interactions

which suggest an issue on the developer's side

and not from the user or top.gg's side

discord gives you a failed interaction state if it's not been properly handled on the bot's end

(afaik)

[upbeat arrow]

the bot has a team

[real laurel]

so you stating "don't have any better way of doing slash commands" just means you didn't wish to implement them better

[potent rapids]

I tested it multiple times, none of other people have these problems. And one 1 star is cuz bot on mainteance so it gave interaction failed

[long ferry]

Reviews are mainly there to see how well your bot is doing within your users/customers, to then improve upon them.

A user trying to use your bot during maintenance might be a great indicator on trying to improve on when you can make maintenances within your bot and when not

[potent rapids]

It happens beacuse user have poop internet and bot doesnt reply in enough time beacuse before user client will get request 3 sec will pass

Even when i defer reply it still wont go to bot in 3sec

[long ferry]

That's again towards the users experience, you can change stuff within your bot to avoid having users experience that

[potent rapids]

nope i cant, bot doesnt get request that someone wanna use command in 3 sec

So even when i defer it wont work beacuse bot wont get request in 3 sec

[real laurel]

am i misunderstanding something or are you basically blaming a bot's slow response times on a user's internet?

correct me if im wrong here but afaik the request from the user to the api (and the bot) doesn't even send if the user has a bad internet connection

so that shouldn't be an issue on the user's end?

[potent rapids]

bot reply instant when user internet work. It isn't problem on my side

[zinc oracle]

Discord bots do not connect to a user at all, only with discord.

[potent rapids]

bruh

[zinc oracle]

Discord then sends that data to the user, which has no affect on the bot

[potent rapids]

When user has poop internet then when he will use command it wont even get to bot to reply in 3 sec

[zinc oracle]

That has nothing to do with the user.

[potent rapids]

And i know its nothing i can do beacuse i tried. I also never got interaction failed, same with lots of people

[zinc oracle]

Sounds like you have another issue going on, best to ask in #development

[potent rapids]

So it has to be user problem

[real laurel]

just because it works with one group of users doesn't mean it'll work with another

there's always edge cases that you'll have to account for

and you can't go blaming that on your users

[zinc oracle]

Users do not connect to the bot directly ever

[potent rapids]

You dont understand...

[real laurel]

either way, the reviews are completely justified from what it looks like, and top.gg will not be taking any action towards the reviews as we've deemed them completely fitting of our guidelines

thank you, and have a nice day

[zinc oracle]

I really suggest asking for help with your issue in #development. As the issue you are describing doesn't exist with slash command bots.

[potent rapids]

bruh.

[potent rapids]

They said the same thing im saying

[zinc oracle]

👀

[inland cave]

still not showing up 🤷‍♂️

[long ferry]

What's the issue again? Guild count doesn't show up?

Check the API stats endpoint on your bot with a get request, if that says the correct amount, it was posted correctly

If not, then not

[wintry condor]

Hello can I get some help? my bot got rejected for literally no reason I already meet the requirements and the rejection message ask for a feature that is already in the bot

🙏

[dreamy abyss]

If this is the bot decline you are referring to, you can contact the reviewer in a DM to dispute the decision

[wintry condor]

Oh, I already did that, but she gave me no answer and didn't solve the issue

the message says that I have to implement safe search, a feature that is already in the bot

AI's aint perfect so theres no 100% "safe" safe search, the bot got accepted before I just re-submitted the bot on the queue because I cannot change the owner of the bot to my main account (this one)

[empty lance]

@dreamy abyss I don't get messages from the bot after the update

[wintry condor]

I just want to submit the bot again ☝️

thanks for your attention

[empty lance]

....

[dreamy abyss]

If there isn’t a 100% guarantee the content will be safe for work, it should be locked down to a NSFW channel, or use a dataset you feel confident does not contain any NSFW

[empty lance]

@dreamy abyss hey

[dreamy abyss]

Please give me more than 10 sec to reply

[empty lance]

ok

[dreamy abyss]

What bot message are you referring to?

[empty lance]

vote

[wintry condor]

works 99% of the time

[dreamy abyss]

What vote? Is it about a bot you have added to your server

[empty lance]

I used to get private messages and now I don't

[dreamy abyss]

From what bot? What is its name?

[empty lance]

@dreamy abyss no

probot

[dreamy abyss]

-wrongserver

[wild stone]

@empty lance

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[empty lance]

what ia this

[dreamy abyss]

We are not probot. We are a service that allows bots to advertise, list and show off their services

[wintry condor]

so please can I still submit the bot? you reviewers have already accepted the bot on the webpage before

[stoic socket]

https://discord.gg/probot

[empty lance]

When I vote, I don't get messages @dreamy abyss

[wintry condor]

:/

[empty lance]

Tell me the problem here

[dreamy abyss]

Contact probot support. We are not able to assist. If the site successfully shows you voted, it would be up to their support team to look into it

[stoic socket]

Join that server and ask there, as Johand said "We are a service that allows bots to advertise, list and show off their services" and not ProBot support

[dreamy abyss]

I would recommend locking it down is there is any chance of showing NSFW.
It is definitely not worth risking having your bot banned by discord for showing NSFW content if some users are abusing that 1% likelihood

[wintry condor]

Then I will implement a whitelist for the command, the reviewer said that I have to implement safe search so I already did that

theres no 100% fool-proof nsfw filter

[long ferry]

If you're aware that it might send nsfw content, you should lock it behind nsfw

[wintry condor]

it works most of the time but if you continue in the queue then it of course will throw you nsfw results, remember the algorithm is not 100% strict with nudity because nudity is not nsfw

[long ferry]

Again, if you're aware that it returns nsfw content, it should be locked to nsfw channels

[wintry condor]

then I will lock it but your reviewer asked for a nsfw filter

then whats next

[long ferry]

A nsfw filter may work, depending on what API you're using and how reliable it is

But I really suggest locking it behind a nsfw channel

[wintry condor]

its the search engine search engine bruh ☠️

[empty lance]

If the account is new, I can vote for it @long ferry

[wintry condor]

but nudity is not nsfw so its less restrictive to nudity

maybe your reviewer found a penis which is normal its not nsfw

[long ferry]

That is nsfw

[wintry condor]

not really I searched for the exact same queue the reviewer said and I found medical stuff

[long ferry]

Nsfw stands for not safe for work, would you have an image of a penis up on your monitor at work?

No

[wintry condor]

I said medical stuff

[empty lance]

reply @long ferry

[wintry condor]

like when you open your cience book and shows penis anathomy

lmao

thats not nsfw

[long ferry]

Please limit that command to nsfw commands only, we otherwise cannot get your bot listed within our site as it does not follow our guidelines

[long ferry]

Not sure what you mean by that

[wintry condor]

Yeah I will but then I have to wait another 2 months for you guys to review it

[long ferry]

Queue is currently a week or longer

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[wintry condor]

can you just solve it and accept it if I lock the command now

[empty lance]

Is there account requirements for voting?

[long ferry]

No, your bot was declined and you'll have to wait in queue again

[long ferry]

There's not, but using multiple accounts to artificially vote is not fine

[empty lance]

Age or number of servers @long ferry

[wintry condor]

you guys did your job incorrectly

you're asking for safe search that is already on the bot

a bot that has already been accepted

[empty lance]

2 accounts

[wintry condor]

but yeah, whatever

thanks anyways

[long ferry]

If you're seeing a bot that is generating nsfw content outside of nsfw channels, feel free to report it

[wintry condor]

the bot is not doing that of course

and you cannot implement a 100% fool-proof safe search

[long ferry]

But we're staying with that stance, nsfw content, does not matter if educational, medical or whatever, doesn't matter what form, should belong within nsfw channels, which discord enforces aswell

[wintry condor]

AI's are not perfect

if you're a programmer then you already know that

but yeah whatever

[hot finch]

don't implement a search feature then

[long ferry]

I do understand what obstacle you're working through, you can't reliably filter something, thus should not rely on it

That's why only posting it within nsfw channels

[empty lance]

@long ferry Before the update, I was getting these messages, and now I don't

[wintry condor]

then why the bot has already been accepted with the exact same thing

bruh

[long ferry]

Sure thing tell me the id and I'll check it out

[long ferry]

Did top.gg say you voted successfully

[wintry condor]

same id

same command

[empty lance]

yes

[long ferry]

Was declined, not sure what you mean

[wintry condor]

again the message

[wintry condor]

the bot was accepted

[wintry condor]

this is asking for a safe search

[empty lance]

@long ferry

[long ferry]

It wasn't accepted, I'm seeing no logs of any of your bots submitted being approved

[wintry condor]

I have safe search

[wintry condor]

no it was accepted

see removed bot logs then

[long ferry]

It wasn't

[stoic socket]

As said several times before, join discord.gg/probot and ask there, as its not a Top.gg issue

[long ferry]

I can see logs, no bots approved

[wintry condor]

maybe search for my alt's id

[buoyant crown]

hello

[long ferry]

Sure thing what's the id?

[wintry condor]

830318264907202561

[buoyant crown]

server probot tell me the proplem in top.gg dont send credit

[wintry condor]

my account's id

I removed the bot in that account

and re-submitted

[long ferry]

Not related to top.gg, if you're getting the probot message, it's related to them

[empty lance]

They told me the problem is not from here

[buoyant crown]

aha but they told me go to top.gg

i dont know what i can do

[long ferry]

Then the reviewer in question did not properly review your bot and we would've acted on reports made in regards to that

[long ferry]

Again, did you get a DM from probot saying you voted successfully?

[buoyant crown]

No

[wintry condor]

then the one reviewing it now also did not properly review it

[buoyant crown]

in top.gg thanx for voting and in Dms no message for pro bot and no credit

[empty lance]

@stoic socket

[long ferry]

Related to them then, if top.gg states the vote was successful

[wintry condor]

at least reject it correctly in the message, that's literally a copy-pasted message that is not related with my bot features

🙏 thanks anyways

[stoic socket]

Well as a Moderator has said maaannyy times, its not a Probot issue. ProBot is the bot not sending you the vote messages, so it's a probot issue

[long ferry]

They did correctly review it. Will again tell you that

If you're aware of your bot generating nsfw, you should limit it behind a nsfw channel. If your bot does not do so, we cannot help you get your bot listed on our site and this is just repeating itself.

[empty lance]

Why did it come to some people?

[wintry condor]

again, nudity and medicine books aint nsfw

theres no 100% fool-proof ai for that kind of thing

[stoic socket]

Well as its happening to multiple people, its clearly a ProBot issue. I've tested and its logging votes on my bot so its clearly not a Top.gg issue

[wintry condor]

so you're asking for an impossible thing here

:/

[ancient trail]

how do i remove my bots from top.??

[empty lance]

ok pro

[long ferry]

I again tell you, it does not matter if medical, education or whatever, this is what discord goes by and thus what we go by, anything so called not safe for work that is considered nudity, explicit content or how the name suggests, something you would not want to view while at work

[stoic socket]

Delete button on bot pages

[ancient trail]

thanks

[wintry condor]

send me the link where discord says that

[long ferry]

Will cut of this discussion here, it's not going anywhere, thing is you won't get your bot listed

Oh sure thing

[wintry condor]

if im wrong then tell me how to submit the bot again

thanks

without the search stuff

[long ferry]

Quote from https://discord.com/guidelines

You must apply the NSFW label to channels if there is adult content in that channel. Any content that cannot be placed in an age-gated channel, such as avatars, server banners, and invite splashes, may not contain adult content.

And since we go by that, aswell as stating that within our own rules, we cannot get your bot listed

[wintry condor]

yeah but medicine books and things the bot scrapes aint nsfw I searched the exact same keywords your reviewer told me to search

[long ferry]

Still applies, is nsfw content

[wintry condor]

its not

[wintry condor]

^

[long ferry]

Aight not going anywhere, feel free to resubmit once you have decided on what you wish to do

[wintry condor]

with the description and stuff that I submitted

please

[wintry condor]

tell me how for sure

np

[stoic socket]

https://top.gg/bot/new

[wintry condor]

and change the copy pasted messages the bot sends that don't relate with my bot and makes it more confusing

[wintry condor]

can I submit it with the same description and markdown?

or I have to write it again

[stoic socket]

yes

just make sure it follows guidelines to save you from having to resubmit later on for bad description etc

[wintry condor]

I meant to say, can I send it again without description or something and it will take the last one?

[stoic socket]

No, you have to re enter that

[wintry condor]

I don't have that

do you log that stuff?

[stoic socket]

Nope

[wintry condor]

-.-

[inland cave]

A get request was returning an empty shard array, I did a post request manually and then another get and the server count started showing up, I just copied code from another bot so I'm thinking the newer version of the library I'm using is messed up 🤷‍♂️ thank you 👍

[long ferry]

Likely an issue with the Library then yeah

[dreamy abyss]

Feel free to upvote the feedback to keep descriptions around after a decline https://feedback.top.gg/5

[ancient trail]

what languages can i use in the long descriptions?

[stoic socket]

HTML and markdown

[ancient trail]

thanks again lul

[wintry condor]

or you can just accept the bot on the fly instead of bringing back bots to the queue

but yeah too much work (unironically)

thanks anyways

[ancient trail]

it wont let me add a new bot

does it take time or something?

[tribal prairie]

has the ability to use html been removed from the bots info page?

[dreamy abyss]

Should still be allowed. You having any problems?

JavaScript is not supported, so make sure that’s not present

[spark hearth]

Will requiring that the user have administrator permissions for a command be any issue when my bot is being reviewed? It's so that random users can't change the bot's settings

[long ferry]

The user requiring administrator is fine, the bot itself cannot require administrator for itself

[spark hearth]

Ah ok. That's what was the issue when you were reviewing it, although it was erroring when trying to send the message because I had some wrong code for it

I'll just resubmit and wait again

[tribal prairie]

yeah im trying to preview some small changes i made and im just seeing the plain text http://bisot.xyz/!invalid-user/vPFWaWQWm.png

[dreamy abyss]

Humm weird. Mind posting the raw content you are trying to add there?

[long ferry]

Through pastebin preferred, not just posting it in here

[tribal prairie]

http://va1.snakecrafthosting.com:25570/uvuzidisiw.xml

[tribal prairie]

yeee so many people give you a nice wall of pain

[dreamy abyss]

Not seeing anything obvious 🤔
Could you try this? https://pastebin.com/CC0AzFMs Just formatted, nothing special

If that has no luck, I'll leave it to someone else to give their opinion on it
(I wonder if the preview does not support HTML? anyone able to confirm?)

[delicate lichen]

does top.gg support colored texts?

[dreamy abyss]

You can use CSS to style it however you like
By the way, if this is your bot, you should remove the mention of nsfw as we do not allow mentions of those kinds of features on bot descriptions

[delicate lichen]

oh fs my bad man

oh so ik there is not an estimated time in how long the bot is going to get reviewed

but

how long does it take to test a bot?

im just curious

[dreamy abyss]

-upto

[wild stone]

@delicate lichen

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy abyss]

Depends on how large the bot is. If the bot is offline, maybe 5sec, if it is a massive multi-functional bot, 10+ min

[delicate lichen]

bagag right

ok i got a question

is this allowed?

[dreamy abyss]

From the stuff I can see on that image, it would seem fine to me

[delicate lichen]

oh awesome

i still gotta add a lot of stuff

modules desc

is going to take some time

is just a test.. running from vsc

well alr awesome

i will upload my bot asap

[dreamy abyss]

just remove NSFW from that one 👌

[delicate lichen]

alright

yea i got it dw

removed

even red is just a test

oh yea

1 more question

am i able to change the color background?

from the body

or top.gg wont allow that?

example

[dreamy abyss]

It is fine as long as it does not break site functionality 👍

[delicate lichen]

alright awesome

[tribal prairie]

oh looks like it was just a formatting issue thank you

[hollow pasture]

I got a website template wanna use it?

Its uhh not much

But i think it will look good for your website

[delicate lichen]

Oh sure

[hollow pasture]

And u can change some stuff too

[delicate lichen]

that would be great man

ofc ofc :D

[hollow pasture]

Okay

Lemme just get it

[delicate lichen]

Sure

i suck at html n css tbh

[hollow pasture]

Ur in editing in replit right?

[delicate lichen]

but im trying my best

no

[candid mica]

#development

[delicate lichen]

im using vsc

[hollow pasture]

Oh oof

[candid mica]

dont chat here

[delicate lichen]

But should be fine

[hollow pasture]

I made my website in replit

[cerulean ember]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hollow pasture]

Sorry

#general lets swithc

[delicate lichen]

@dreamy abyss

is this fine?

also how can i separate em ? like some space

found out

[tribal prairie]

use margin

[delicate lichen]

how?

[tribal prairie]

in the css

[delicate lichen]

ion know almost anything about html

[tribal prairie]

style="margin: 5px"

[delicate lichen]

oh alr

[dreamy abyss]

I recommend asking in #development about how to style it using CSS and HTML 👍
More developers hanging out there. I’m heading to bed, so won’t be able to assist more in support

[tribal prairie]

put that in the tag for the box

[delicate lichen]

Oh alr

[heavy hedge]

here you can also ask about bot?

[delicate lichen]

@dreamy abyss

wait lemme go to #development

[digital hamlet]

How to add images in bot info

anyone here to help out

??

[worldly field]

It says 21 votes here, yet my bot has 107 votes, I'm a bit confused.

Like from here, it says 107.

[cerulean ember]

-refreshdata @worldly field

[wild stone]

@worldly field

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[cerulean ember]

Clear cache too

[uneven heath]

hi i need some help anyone here

[worldly field]

Already done that about 20 times in the past 2 days.

That's why I'm so confused.

Which one do I go off of?

The 21? Or 107?

[cerulean ember]

This one is for last 7 days

[cerulean ember]

Nd this for entire month

[worldly field]

Ah, alright.

Thanks!

[cerulean ember]

Np!

[cerulean ember]

Yup say

[sturdy swan]

hi what's the server called that's affiliated with top.gg? the server has like every discord bot that's on top.gg added to it, and i couldn't find it on your website anymore

[finite cliff]

Hey, guys! Can you help me figure out the best bot combo for 50K+ crypto channel?

[sturdy swan]

this is top.gg support

[robust canopy]

It does not accept any form of photography. Can anyone give an example of how I should upload a photo?

[sturdy swan]

discord.gg/discord-developers

ask the question here

[sturdy swan]

anyone know

[sturdy swan]

thats sounds like a bot farm

and top.gg isnt affiliated with any other servers

[sturdy swan]

its a server with like 300k members

they test bots with topgg or sum

[stoic socket]

This is the official server

Any bot mass adding bots is against TOS as it is likely API abusing and/or a bot farm

[crystal lagoon]

whats purpose of a bot farm

[stoic socket]

Rate limiting bots, ability to spam, ability to crash clients and servers, abuse

Many purposes, discord delete them all the time. The most annoying thing is when bots cache this, as when I reload my bot now I get many “Left server” notifications because it’s still caching the Discord deleted server

[crystal lagoon]

kek

[covert garden]

how does one check their rank in a server

when they use it, it works but when i do, it doesn't

[fluid birch]

-wrongserver

[wild stone]

@covert garden

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[covert garden]

oh i didn't know the website i was on for arcane wasn't arcane's website sorry

thanks anyways

[knotty glade]

hey, my bot has been approved almost a week ago by now but when you search for it it still doesn't show up

how long does it usually take?

[long ferry]

Known issue, no eta for a fix

[sturdy swan]

how can i bump my own server with the top.gg bot?

[stoic socket]

You can’t

[sturdy swan]

oof

[stoic socket]

You can only vote on the website

[sturdy swan]

hmm okay

Is it possible to automatically give rewards to users who voted for the server?
I saw something like that on bots like Dankmemer but not on servers so far.

[stoic socket]

Yes, but you have to code it

There are bots that give roles on vote tho

[sturdy swan]

i know a bit how to code. where do i find the api for it?

[honest lynx]

@median dune can you copy the user ID

[median dune]

Ok

[meager osprey]

So i am not able to see my servers

manage existing servers in that i am not able to seee any servers

[long ferry]

Clear cache, use the refresh servers button and logout and back in

[meager osprey]

Still...

[long ferry]

Try later then

[meager osprey]

Trying from yesterday

😕

[long ferry]

Can't help then

[sturdy swan]

user's from my server cant leave a review and votes dosen't list on the site?
can anyone help me thanks :)

[stoic socket]

What issue do they face?

Votes take a while to update due to caching

[sturdy swan]

and reviews think?

[stoic socket]

What issue do they face when trying to review

[sturdy swan]

when you click on post review nothing happen

[stoic socket]

Clear cache maybe

[sturdy swan]

also not working

[long ferry]

Id?

[sturdy swan]

911309275631091723

[long ferry]

Server doesn't exist on our site, you decided to delete it recently

[sturdy swan]

https://top.gg/servers/911309275631091723

it listed

and votes worked

[long ferry]

Is deleted according to our logs

Which explains why you cannot edit it

review it*

[sturdy swan]

i deleted it because it was buggy and showing the false server

and i created it now a few minutes ago

[long ferry]

Try reviewing again

[toxic yacht]

How long does verifying bot take atm?

[blissful harbor]

I need help

banner link no worki

top.gg broki

[cerulean ember]

One week or more

[toxic yacht]

Thank you

[long ferry]

Doesn't help much, define not working

[blissful harbor]

it no worki 1 sec

HEEELP @long ferry if i don't fix this i die

[delicate lichen]

try to change .png into .com idk

[blissful harbor]

lmao no

[delicate lichen]

or use just

[delicate lichen]

remove that i

[blissful harbor]

i tried everything

[delicate lichen]

https://imgur.com/...png

[blissful harbor]

is top.gg's fault

[delicate lichen]

idk tbh i have never used a banner

[long ferry]

Known issue

[shadow frigate]

I've been trying to set my bot's page theme preference but every time i choose one and save it simply goes back to having none picked

[long ferry]

That's known right now

[shadow frigate]

Also, i've been trying to report three reviews but they keep getting un-reported.
I know it has to be an error or something because one of them is a review for a bot but that was posted in our server's page
Wondering if it's an actual bug or something, cuz i've tried quite a few times already

[long ferry]

The review you decide to keep reporting is not violating our review guidelines, thus why they're always getting unflagged

At least the review on your bot

[shadow frigate]

What about the one on the server page?

[long ferry]

Review is related to the server as the server seems to be about your bot

Aka being your bots support server so not removable either

[wintry mist]

935554719433240576

Pls ban

Sending illegal shit in DMs

[fossil jay]

@cerulean ember

Hey!

How much time does it take to verify the bot

[toxic yacht]

1 week or more

[sturdy swan]

I've already pressed the delete button on my top.gg page and check on the question. But why isn't deleted yet?

[long ferry]

Id?

[ancient trail]

how long does it take to submit a bot?

I've tried adding a new bot today and yesterday but it hasn't added it yet

[drowsy atlas]

Can Someone Tell Me How much topgg take time to Add Bot on His Site

[stoic socket]

1 week or more

[drowsy atlas]

Oh Thanks

[sturdy swan]

not working :(

and not all bots listed here

[sturdy swan]

how is my bot not approved when it is?

[sturdy swan]

wait a few mins / clear cache™️

[crystal lagoon]

ctrl shift r if on chrome

[sturdy swan]

already did and cleared cache..

ill try again in 30m

[sturdy swan]

I'm still getting this when trying to access and configure my server, it's been added over 24hrs now. ID 929469722720886855
Any ideas?

[long ferry]

Never added to top.gg

https://top.gg/servers/new

[sturdy swan]

If I click that, I can see the server listed

When I click the server it takes me to the 404 page

[ancient trail]

im trying to add my new bot but it doesnt submit it 😐

no errors nothing

[cerulean ember]

Make sure tags are not long

[ancient trail]

i have 4 tags, helper, pokemon, game and utility

[cerulean ember]

@ancient trail There might ne an error check it thoroughly, nd if possible can u provide ss

[ancient trail]

i dont see any errors, and yes ill send a ss

[torn saffron]

https://dblstatistics.com/

[supple mica]

Works fine for me now?

[inner sonnet]

average waiting time to get verified tick??

[supple mica]

Not related to topgg. However it depends how fast Discord gets through the applications queue.

[inner sonnet]

oh ty

[ancient trail]

@cerulean ember

[cerulean ember]

Ig mod can help you out better with this, everything seems fine in ss tho.

[long ferry]

using js?

[ancient trail]

no html

[long ferry]

inline js included, do you use any form of js within the description

[ancient trail]

wait, i dont get what you mean, i took some help from my friend for the format of long desc

[sturdy swan]

Could I make like a support ticket or something on the website/discord with staff to sort out all my missing impressions/money for auctions?

[long ferry]

Are you using any javascript, as that

[ancient trail]

ohh nah im only using html

[long ferry]

Create a thread within #auctions-support and ask your question

[ancient trail]

to like resize the text and stuff

[long ferry]

send your description through pastebin and then here

[ancient trail]

ok

[sturdy swan]

Done, thank you!

[ancient trail]

https://pastebin.com/tZerQ7Vg

[long ferry]

open your inspect element consle, go to the network tab, try saving something on your bot page and check the failed request there

on there, check the response tab

[ancient trail]

ok

[ancient trail]

it raises a 403 error for type fetch

by saving you mean submit right?

[wintry terrace]

@lyric drum

[long ferry]

403 meaning you dont have access

are you the owner of the bot you're trying to edit?

or is it in a team

[ancient trail]

in a team

its in a team

should i try it from the other acc thats the team owner?

[long ferry]

what role are you within that team

[ancient trail]

admin

[random plume]

sorry for the dumb q but how do I put my websites widget on the top.gg website

[wind schooner]

how can i check when was my bot submitted to top.gg?

[sturdy swan]

Calendar

[supple mica]

#logs CTRL + F and search for your ID

[wind schooner]

k thanks!

[wind schooner]

you mean #mod-logs

right?

[sturdy swan]

what's your bot name

[wind schooner]

Ticket Bot

[fervent fractal]

Hi

[wind schooner]

#logs is not visible to me

[supple mica]

Oops

[wind schooner]

yea

[sturdy swan]

Only u can see it

[supple mica]

One moment

[sturdy swan]

What....

[long ferry]

If you're asking since you're trying to vote on multiple accounts, we'd kindly ask you not to

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

i agree

[long ferry]

and we will not give any information about that

[fervent fractal]

No ?!

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Btw hope @long ferry

Its me do u remember

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

LilForce

[long ferry]

They're referring to on how many accounts you can vote at once on a bot

[sturdy swan]

How can I move my old bots from old acc to this one

[fluid rapids]

One message removed from a suspended account.

[long ferry]

if you're able to access the bot, you can delete it yourself to resubmit on your new one

[sturdy swan]

...

[fervent fractal]

All right, thank you, but I could not mean that

[sturdy swan]

too much time and work

Nah, bye

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

💀

[winged stream]

is there a discord bot that will delete a duplicated messaged? like if i post a youtube link, then my friend copies and paste the youtube link, it will delete my friends link?

[supple mica]

This isn't the place to ask! We only provide support directly linked to topgg. I would recommend searching through the moderation tag for what your'e looking for

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[ancient trail]

@long ferry so are there any ways i can add my bot?

[cobalt sleet]

https://top.gg/bot/new

[ancient trail]

@cobalt sleet

[cobalt sleet]

Try this

[ancient trail]

ok

[ancient trail]

it worked, thanks for the help!

[paper granite]

Im trying login in my discord account for vote in top.gg but this mensage appears when i try autorize my account

[long ferry]

Use a different browser

[prime ether]

is that a big problem if the last 10h the bot posted the wrong guild count? (i broked something and he countent 2 times)

[long ferry]

As long as it was below your actual guild count, no problem

[prime ether]

thats the problem

[long ferry]

if above, just make sure to fix it 👍

[prime ether]

it did guilds + guilds xd

[long ferry]

yeah not a problem if you revert it

[prime ether]

next post it is

ok thx for the help ❤️

[loud lava]

anyone else seeing this?

[long ferry]

Yup thanks notified our devs

[sturdy swan]

yup i just got notified the API went down

[loud lava]

T_T

[thin ridge]

Site down?

[long ferry]

We're aware, see above

devs already informed

[dapper onyx]

What happen?

[long ferry]

We're aware, see above
devs already informed

[dapper onyx]

Ok

[stoic socket]

@dapper onyx Site seems to be back up now

[sturdy swan]

site and api seem to be back up 👍

[primal berry]

just a quickie

if i transfer the ownership of a bot to a team

can i later transfer it back?

[long ferry]

back to a user only, not that I know of

once transferred, you can transfer it between teams

[vague mango]

[primal berry]

alr

[wintry mist]

bump

Someone is sending friend requests and them malicious link + NSFW shit in DMs

[stoic socket]

cc @long ferry

[long ferry]

thanks

[sturdy swan]

hello, my bot has been waiting for approval for 5 days, still no progress, when will it be concluded?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[potent rapids]

Can fake reviews get deleted?

Pls

They mass review with fake reviews

help

[long ferry]

the reviews I'm seeing are not against our review guidelines

[rapid kiln]

I’m on the wrong 😑 site. Sorry, new to all of this.

[potent rapids]

But they say fake info

That should be against

[long ferry]

which ones?

[potent rapids]

Sharing fake info

[potent rapids]

The ones i just reported

Saying that ping fake and that i use api for images

[long ferry]

one is fine, again experience from the user

second one debatable

third one breaks our guidelines

[limber parrot]

Can i put html in the long description when adding a bot?

[potent rapids]

Can you tell which one?

[long ferry]

Yup the description supports html

[limber parrot]

okay great

[long ferry]

the one from Anmol, claiming that its stolen from dank member, reporting violations through reviews

[sturdy swan]

its actually a skid trying to keylog you (just open the exe in notepad )

[potent rapids]

How can something be stolen from something that is closed source...

And alot bots have like that..

[stoic socket]

I wouldn't suggest people even attempt to download it, knowing what has happened to several members here

[long ferry]

Cant confirm if it is actually stolen or not, it still is reporting a violation through reviews

aka removable

[wintry mist]

not downloading shit, sent straight to gulag

[potent rapids]

kk, i actually used npm package so that's legal to use

But in future i will make it on my own

I just need more time for that

[cyan barn]

What is the comment?

[stoic socket]

?

They left

[long ferry]

guess we'll never know what the comment is

[wintry mist]

[bold tusk]

I had submitted my bot about a month ago and it was denied because it wasnt verified but now it is verified and I am trying to submit it on the website but its not letting me do, what are my next steps?

[stoic socket]

What error?

[bold tusk]

believe it or not i am not getting an error

its just keeps letting me click submit

[stoic socket]

Could you send a ss of your tags?

[bold tusk]

Nevermind fixed it lol

thx

[potent rapids]

Eh.. another fake review. Saying that commands dont work but they clearly do...

[sudden knoll]

Hey, I'm still facing this issue.

[long ferry]

experience from the user, not removable

[potent rapids]

But commands reply

Tf is wrong with top.gg

[sudden knoll]

I would guess it needs some developer attention cus it's obviously bugged; it happened when I moved my bot from one team to another. I manage both teams btw

[potent rapids]

Users can just basically go and say something that doesnt even exist in bot and say it doesnt work

[long ferry]

There's nothing wrong with us, that's how reviews are moderated. We dont remove reviews that are just bad

[sturdy swan]

OH, then wouldn't this mean the owners of the server are trying to say they are partnered with top.gg and lying abt it to satrt stuff?

[sturdy swan]

it still is a valid review so they cant do much about it

[potent rapids]

That arent "just bad" that's just fake

[stoic socket]

Afaik it won't be legit

[potent rapids]

You can try yourself. Commands reply.

[stoic socket]

Top.gg doesn't own a bot server with 300k members

[long ferry]

Its not about the for you working, the users had the experience of your bot not functioning properly

[sturdy swan]

Are you saying adding tons of bots to your server from top.gg that you may like/want in your server for example 70+ maybe for anime, memes, moderation, util, etc. This is causing issues to top.gg and discord API?

[long ferry]

whats the context again?

[stoic socket]

No, people having 3000 (an example) bots in a server would be classed as API abuse

[long ferry]

Unless these reviews are really really similar, literally bot-like/spam like

[stoic socket]

context

[sturdy swan]

OHH

alrr tyyy<3

[long ferry]

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[long ferry]

fyi, thats the only servers we may invite your bot to in context of top.gg

[potent rapids]

Bro @long ferry they are gonna destory my bot. Sry that i ping

[long ferry]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[potent rapids]

And they couldnt have any experience cuz even that Mushroomcraft guy said he tell his friend to review my bot 1 star

So ig it should be deleted

Proof

[long ferry]

only see 2 reviews removable as per our review guidelines

[agile estuary]

Does anyone know why my bot won't use my custom emoji in its embeded message?
This is what I am putting as the emoji ⬇️
<a:Nine :937089466986819625>

[long ferry]

likely the bot not having access to that emoji

ask in #development

[potent rapids]

Is this vaild? Cuz he literally said that he ask his friend to review my bot 1 star

[potent rapids]

Hope?? Dont wanna ping you again

And btw, what about the same person reviewing from 2 accounts? (Pixey)

[sturdy swan]

I’m wondering why my bot Fireofeternity was removed off of top.gg site

[long ferry]

The bot was deleted due to the user submitting a banned users bot, are you the user that previously owned the bot?

[long ferry]

Could be an issue within the site you're using, ask their support first

[torn saffron]

https://dblstatistics.com/bot/684773505157431347

[sturdy swan]

No I am not my friend gave me the bot when he quit discord and I just starting working on it again and got it on top.gg and didn’t know he was banned

Is there anyway I can get it unabanned or is it perm?

[long ferry]

They can appeal if they wish to

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[sturdy swan]

They quit discord and I don’t have contact with them anymore can I appeal?

[long ferry]

You're otherwise ban evading if you're the user that was banned through that, they'll have to appeal or have you appeal and resubmit an entirely new bot

[orchid rover]

Hey how would I publish my server on top.gg

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[orchid rover]

Hey does Top.GG actually promote your discord server at all or advertise it?

[long ferry]

we list servers, somewhat advertising it. If you wish to promote it, consider using auctions

-auctions

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[orchid rover]

are auctions for free

[long ferry]

They require money to be used, can also be used by using credits from voting

[orchid rover]

how much $ is it

[long ferry]

depends on how much a certain tag goes for, refer to the message above

[orchid rover]

slash your vanity url for ur server correct?

[long ferry]

you can either use a generated one or your vanity if you have one

[delicate lichen]

@dreamy abyss can i ask u something?

so ik the long desc needs atleast 300 characters

but

what if im using pictures?

like this

u get it

[potent rapids]

You need to type

Just use some of markdown/html

It will be ez

[supple mica]

If you have that many screenshots demonstrating your bot, I am sure you can type 300 words out about it.

Just reuse some of those screenshots

in text

[delicate lichen]

idk how to

i am ass at html

i just tried doing smth for top.gg desc

[supple mica]

You got this !

[dreamy abyss]

You could try adding some alt text describing the images for people using screen readers 🤷‍♂️

Example of alt text property:
<img src="pancakes.png" alt="Stack of blueberry pancakes with powdered sugar">

[candid mica]

use html comment code

[tulip solar]

Hi, I have 2 groups but I am unable to leave either group. Can someone help me out?

[fickle estuary]

I swear I just saw you in discord developers

[tulip solar]

cause you did

I was asking about verification

[fickle estuary]

Small world

[tulip solar]

very

[fickle estuary]

How long is a bot on the new page for?

[tulip solar]

wdym by new page?

[fickle estuary]

The tab thats says new :skull:

[long ferry]

What are you referring to

[dusk robin]

Hello! I am a Discord server owner. I own a server called Crypt's Lounge and it used to be called Lighting's Community and it was listed on TopGG before and the server name isn't changing on top gg for the voting page. I tried deleting the server off TopGG but that didn't help.

What should I do

[tulip solar]

the teams at the bottom

[sweet grove]

So my bot has been waiting approval and now when I try to go to bot it showing 404

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[sweet grove]

Then why didn’t I get notified

And why is it still there

[long ferry]

You weren't in the server when it was declined

[sweet grove]

Thanks

[high igloo]

846852403521257492

@real laureldm ads 🥴

[stoic socket]

Not DM ads, they’re trying to get you to download a virus. Make sure you do not download ANY file you are sent unless you know and trust the person sending you them, even then proceed with caution

[high igloo]

same diff

[high igloo]

unless you know and trust the person sending you them
Specifically chatting to them via irl or something else to know they arent compromised

[stoic socket]

Yep

Tldr; always proceed with caution when receiving this type of message

[high igloo]

yeah ik 🥴

get them every 1-3 days (not usually from this server though)

[stoic socket]

It’s because you have the developer badge, so your account is high value to them

[high igloo]

yeah ik if its not games its buying my account for way to many bitcoins

[harsh barn]

Hey guys,
İ am a bot developer and i am having one of my bot on top.gg. it's already verified but somehow i losse access to my previous account through will i added it on topgg. İs there any chance that i can transfer the ownership to my this account. Please can someone help me with this.…?

[ivory path]

Hi I am a Discord bot developer and I have the following problem I can no longer update my page from my bot all the changes I make there are no longer saved.

[cerulean ember]

If you have access to old acc, you can delete the bot from it and resubmit bot from this acc.
Edited- didn't saw u lost access, so i this case if you have any proof that shows you that you are owner of that bot you should dm any moderator with that.

[harsh barn]

Like i have the eval cmd and some owner cmds can we use them for proof

[cerulean ember]

Yup! You can dm any mod @harsh barn

[harsh barn]

Okay thanks for helping me

[surreal glacier]

can someone check the date and time i submitted bot

[surreal glacier]

thanks 😄

appreciate it

[soft rune]

@somber parcel help

pls

it'S saying like these

[winter walrus]

You need to wait for verification

[soft rune]

@small lantern

[soft rune]

how much

how do i verify

pls tell me

[winter walrus]

All bots go through the queue, You just need to wait for it and it will be reviewed.
https://support.top.gg/hc/en-us/articles/4405633793043-How-your-bot-gets-reviewed <- for more info

[soft rune]

So my bot has been waiting approval and now when I try to go to bot it showing 404

[cerulean ember]

Your bot is submitted, current wait time is 1 week or more

For more info

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[worthy wadi]

Is there a way to withdraw money from 1,000 votes that my bot has?

[hasty zenith]

right so how do i move my bot out of a team

[abstract narwhal]

It comes out like this when I want to edit the bot and from the computer I've still had the problem for 1 week

[cerulean ember]

-credits

[wild stone]

@worthy wadi

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cerulean ember]

Try different browser

[hasty zenith]

^

[worthy wadi]

But the money can be withdrawn to PayPal for example, or is everything within top.gg?

[cerulean ember]

This is credits, and can only be used for bidding in auction @worthy wadi

[worthy wadi]

Oh, ok

[worthy wadi]

So for having 1000 votes you don't get paid with real money?

[abstract narwhal]

I already tried it from, google, centbrowser and opera

[cerulean ember]

Ye you won't get irl money

[cerulean ember]

It maybe a login issue, so try login acc on site again.

[abstract narwhal]

It didn't work I just logged out and logged in again I've been getting this error for 1 week

[tacit crater]

how do I make my bot more relevant in the search for 'valorant' ?

[trim swallow]

help

i cant pick a server to bid for

[wind schooner]

it's around 5- 6 days my bot still not approved?

can i know how much time it will take

thanks

[sturdy swan]

3 weeks i think

[cerulean ember]

One week or more

[tulip solar]

Hi, so if I type my bot name in the search tab but it does not show up and I wanted to know why. Cause my bot is on the new page so it should be showing up. Instead, I am getting random fake bots almost exactly like mine with the same name and very similar logos

which leads me to my second question, how can I report a bot?

[candid mica]

about the search bar its a known issue and a known bug

[tulip solar]

oh ok

is there an expected fix date?

[candid mica]

no eta unfortunately

[ashen lava]

Hey guys, my bot just got verified (Thanks!), but I don't see it when I search top.gg. Any ideas why?

Ah

alright

[cerulean ember]

I don't get it wdym by search command? Like help command or smthg?

Or like

Google or Wikipedia search command?

So, if bot sends image in embedd like with anime poster or ss from anime, then there are chances that it can show nsfw too, so use safe search for it.

Or maybe lock it too nsfw channel only.

[cerulean ember]

You can use safe search, or remove thumbnails from embeds, or limit these commands ( which uses nsfw image) to nsfw channel only. @sturdy swan

Ye you need to wait again after re-applying

[sturdy swan]

Why when I try to log in to top.gg does it give me the error code 500?

[cerulean ember]

Try dif browser

[sturdy swan]

Ok

[potent rapids]

Thanks top.gg moderation for deleting 3 1 stars in few hours but i got proof that most of them should be deleted (Mushroomcraft telling his friends to 1 star my bot)

[cerulean ember]

Pls report the reviews, if they really violates our guidelines they will be deleted..

[potent rapids]

Well only the ones deleted violated them but rest are sharing fake info + it was told to them to 1 star my bot

Theres only one 1 star that isn't from Mushroomcraft friends

So theres 4 more reviews by him and his friends

3 got ignored the one made my Mushroomcraft is still as reported

[hollow marlin]

@cerulean ember ho is Woo

What happened 🤔

[cerulean ember]

@ Woo#3304

[mortal wing]

@zinc oracle

[harsh barn]

@cerulean ember they not responding till now can ya tell them to

[cerulean ember]

Mods are offline so they'll reply once they are on just wait for time.

[harsh barn]

Hn okay

[harsh barn]

None from india?

[hollow marlin]

I am from India 🇮🇳

[cerulean ember]

I don't think mods any mods are from india. But if your need any help you can dm me in hindi I'll forward your message.

[harsh barn]

Ya okai just asking like if anyone in main lead from south asia would be great like at different time they would be available

[harsh barn]

Ya #meee too

[cerulean ember]

They'll be available after sometime, if you don't get any reply till tomorrow let me know.

[harsh barn]

Okai done . I have dmed Odin

[tacit crater]

how do I add an updates tab to my bot page?

[tacit crater]

and also ^

[tacit crater]

^ got that one to show up after clearing my cache

[cerulean ember]

-support @sturdy swan

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[cerulean ember]

If by relevant you mean on the top, there are only two ways. Bid for top slots or bot votes.

[sturdy swan]

When bot will be listed again by vote count?

Hey

6lack said my bot was off while testing

but uptime is 6 days

my bot wasnt offline

Did he provided a screenshot?

on the decline msg

#mod-logs message

idk how now offline bot is handled, but before they have to provide a screenshot of the bot status

so maybe ask SuniL if it's normal

¯_(ツ)_/¯

@young tusk

[cerulean ember]

You can dm them for ss.

[sturdy swan]

ok

[fickle estuary]

Did you get a response lowkey interested

[cerulean ember]

Go to edit, then go to announcement.

[tacit crater]

Oh, no not the ones advertised

I mean when searching

[cerulean ember]

It actually depends on your bot name and tags ig

[tacit crater]

oh the bot name? dam

[cerulean ember]

I maybe wrong, coz i didn't know exactly how search works

[tacit crater]

gotcha

[sturdy swan]

?

[harsh barn]

Convert this link to Imgur link

[sturdy swan]

alright

[harsh barn]

Maybe that will work

[sturdy swan]

Nope

[harsh barn]

This is glitch I guess

[sturdy swan]

yea

[coral cosmos]

I believe this is a known issue.

[cobalt sleet]

Yeah it's a known site issue

[sturdy swan]

Alright

[cobalt sleet]

If this is for a bot or server page, you can achieve the same thing using CSS

[sturdy swan]

Its for my profile

[cobalt sleet]

Ah ok

[sturdy swan]

ye

[harsh barn]

Hey @cobalt sleet
I want your help

[cobalt sleet]

Just ask your question, don't ask to ask

[harsh barn]

İ am having one of my bot on top.gg. it's already verified but somehow i losse access to my previous account through will i added it on topgg. Can you transfer the ownership of that bot to this account of mine. İ have access to the eval cmds and other owner cmds of it.

[cobalt sleet]

Yep

Please DM me the bot ID and link to the bot page

[harsh barn]

Oh okay

[hushed bough]

how to become a bot reviewer?

[sturdy swan]

... my bot is public

[candid mica]

clear cache

[sturdy swan]

#announcements and you need to be over 18

[north haven]

why i cant put the image link to my bot info?

[cobalt sleet]

-apps

[wild stone]

@hushed bough

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[cobalt sleet]

That's a known site issue right now. Please leave that field empty. You can achieve a background image using CSS.

[north haven]

ok! thank

[hollow marlin]

Ping ?

-snipe

[stoic socket]

@hollow marlin there’s where you were pinged

[hollow marlin]

I got onther ping.

[stoic socket]

Not sure then

[hollow marlin]

Kk

[restive portal]

how to give admins perms to manage server settings for top.gg?

[hushed bough]

How many days on average do bot reviews take for a bot?

[cobalt sleet]

Transfer your server to a team, then invite your server admins to the team with the permissions you want to grant them.

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[cobalt sleet]

-upto

[wild stone]

@hushed bough

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[restive portal]

the owner did that but i still cant manage it

[cobalt sleet]

How long ago did you accept the invite?

[restive portal]

the team was made days ago but she moved the server recently

[cobalt sleet]

I'm not sure what you mean. She only recently transferred the server to the team?

[restive portal]

yes

[cobalt sleet]

How long ago?

Minutes, hours or days?

[restive portal]

30 mins

approx

[cobalt sleet]

Yeah it could just be site cache. Try again later!

[restive portal]

oki

[sturdy swan]

Hey mac do you mind reading my dms ?

[restive pond]

hello. I wanna switch from discord.py to nextcord. But this doesnt work because I import topggpy and this import requires discord.py and discord packages
is there a alternative? PING ME ON REPLY PLS

[cobalt sleet]

#topgg-api

[restive pond]

ok

can you answer there<?

[cobalt sleet]

I don't know py so I can't help

[floral grove]

how can i make my solana bot to show only solana price?

[cobalt sleet]

-wrongserver

[wild stone]

@floral grove

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[ashen crown]

Vote Reset Date?

@cobalt sleet

[restive portal]

i still cant see the server in the list

[uneven bloom]

how to give my developer access to top.gg webhooks

[long ferry]

using teams to give them access to your bot

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[long ferry]

Are you the user with the ownership of that server

[uneven bloom]

yes

[uneven bloom]

alll done but my dev not getting access its showin https://media.discordapp.net/attachments/935755433694605342/937317197393592330/unknown.png

[long ferry]

is the bot moved to that team aswell?

[uneven bloom]

yes

[long ferry]

are they in the team aswell

[uneven bloom]

yes

[long ferry]

do they have the admin role within that team

[uneven bloom]

admin rank