#support
1 messages · Page 569 of 1
server id?
I would like to report a user who spammed the MD
Dbl addserver
@shadow ridge
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
k thz
Hey, how long does it take for a server’s info to be removed from top.gg’s servers after it’s deleted from the page?
I became a admin for a server that had originally submitted to top.gg ages ago, and I wanted to try and update their page but because transferring a server to a team is bugged, I had them delete the listing so I could recreate it and update it
Every time I add it back I get a 403 from the website
Hey is there a way to update my bots pfp on your website as it happens on the website the bot image is still just a name. The bot image have now been the same for a bout 4 months if not more.
This looks really great, when I enter an imgur url it says that only png or jpg allowed and when I enter a png or jpg url it says only imgur allowed 😂
dbl refreshdata
@bitter gust
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
try https://i.imgur.com/a/adfasdfasdf instead
ty
hello when i am adding the vote role its automatically getting disappear
?
sorry, remove the /a
you can use css to add background to your bot's page
alright haha finally works, thanks!!
np!
Can I use the top.gg option?
umm help me too?
The url one
that's for your bot's bg card
Yeah I need for my bot
you can use the option from the edit page then
not sure I can help you with that
btw this is what I meant about bg card
omg
its showing this
when i add
first it shows all rolels
then it just shows everyone
Bot's role is highter than the reward role?
Then idk.
?
that may be an issue with the site
use i.imgur instead
this?
.com
Try refreshing the page and using that url
Oh account page.
That currently doesn't function
Try logging out of the site and back in.
If that doesn't work clear your cache
the imgae you are using does not exist @zinc oracle
did both the things still not working
try a different browser
already did with 2
are you the server owner?
well I have administrator on it
ask the server owner to do it.
this still comes up
When will my bot be checked
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
console.error(error);
return attentionembed(message, https://media.discordapp.net/attachments/880721991106199592/892749201295933510/design-a-logo-with-only-a-letter-that-is-eyecatching.pngget the thumbnail
let thumb = "https://media.discordapp.net/attachments/880721991106199592/892749201295933510/design-a-logo-with-only-a-letter-that-is-eyecatching.pngng.thumbnail === undefined) thumb = "https://cdn.discordapp.com/attachments/778600026280558617/781024479623118878/ezgif.com-gif-maker_1.gif";
else thumb = song.thumbnail.url;
//if there is a server queue send that message!
Please help
I accindently copy and paste link
And this happen
My bot not responsing
kindly ask in #development
Anyone?
U can see 3 dot option tap it and then you see edit option
Yes but I don't see a section where to edit the bots that are present on the server. It only shows DSL bot
2 questions:
-
Does top.gg support markdown (when editing your bots/servers page)
-
Am i able to add another creator after the bot is added and approved?
yes and no
correct
Ait tysm
well any other tips or just wait
server id(sorry if you already said it)
871606184854056961
apparently if a mod edits it, the 403 issue may go away.
I am going to fill in some information just so I can submit an edit, then it hopefully will work.
if not, then you can dm me what to fill in for now.
Is that okay with you?
yep sure no problem
submitted an edit, clear your cache and try again
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
cleared my cache tho still the same error
alright, ill dm you the fields that you can fill in
Can I know the submission date of this bot 891625784635162655
asking third time
no reply
we are not obligated to answer this.
frankly youve edited it so much its hard to find the submit date, and I really only find it for those who are having trouble understanding the queue process.
Ill take the time to find it, but please understand its not our job to find the submit date of your bot
ok no worries
but I didn't that much to that bot
submitted on September 27th
okay thanks
so, music bots are allowed right?
asking before submitting to make sure im not wasting time
yeah, totally fine still.
ok, thx
only time we probably will start denying them is if discord makes an official stance against them, or youtube does(so far its only been a few specific bots)
youtube has a stake against any music bots that make money using their service without providing any income to youtube itself
also i should say alphabet has this stake but same thing
my bot has no premium, so i guess its fine
even then, we are still approving bots with premium features
yeah, i inderstand that
you dont need to decline until discord makes it official
oh yeah, uhh is there a policy on names
like can i call my bot anything
checking pins lmao
as long as you are not impersonating another bot, or racist/sexist/etc
ok, so its name (Virtual Waifu) is ok?
.
should be(we have no rule against it)
do you need support with your bot being approved
@sturdy swan my first bot taked 1 week only
we used to have an 8 week wait time.
my first bot took 6 weeks
the wait time is currently increasing, it changes over time.
and then it was offline 
8 week?
yep
Where can i change the social links that appear on the bot page?
how to use webhook on top.gg?
https://top.gg/bot/:yourbotid/webhooks why this link not working?
Hey, how long does it take for a server’s info to be removed from top.gg’s servers after it’s deleted from the page?
I became a admin for a server that had originally submitted to top.gg ages ago, and I wanted to try and update their page but because transferring a server to a team is bugged, I had them delete the listing so I could recreate it and update it
Every time I add it back I get a 403 from the website
I believe the entity data gets kept indefinitely in the interests of logging etc to keep the site safe. You can submit a request to have your data permanently deleted by sending an email to support@top.gg.
From our privacy policy:
Data retention
We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
https://top.gg/privacy
I think you may be misunderstanding me. I dont want it permanently deleted. I asked them to delete the page so I can recreate it and update it since transferring servers to teams is not possible
Have you tried following these steps?
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
I can try that, but the issue is that when I add the bot, the edit page for the server gives me a 403
forbidden error as I wasn't on the server team when it was originally made
which means I can't edit the server page for it
its been 5 days since my bot verification.
How long does it averagely take to verify a bot onto top.gg again?
About 2 weeks or more currently
ok
Is it 3x longer due to school starting? cus before it was average 3-5 days
The queue time dropped because iara did a crazy bot reviewing sprint which brought the queue from like 2k bots down to 0. But there are more bots being submitted than we can review in a week so the queue does gradually get longer.
ok
lol iara lmao
13+ days
My bot exactly reviewed on 13th day
the bot vote reminder sends me notifications while i'm still on the 12h cooldown, which completely ruins its point
well, that's an issue on the bot's side
Where can I have my bot or bots tested?
Could you elaborate?
really? at the time when i submitted mine i had to wait 2 months
Queue times tend to change depending on time availability and current staff amount
Um, I loaded two bots online today but it says the bot is not verified
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
!Bann
Can you use Html image tags in your bots description?
yes
dblinvitebot
It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.
Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged, then we cannot help you. Reach out to the bot developer for these issues by going to their support server.
You need DSL for that
sure, once you are banned your bots are also banned.
so submitting a banned bot is a ban itself.
otherwise we may have to deal with hundreds of bots which are banned from the site weekly
@velvet solstice
but he is the owner of the bot and why he will submit his bot with other id
serious man
How do I appeal?
For more information about how to appeal you can view this article.
hey, one of my bot creators account got hacked and he has no access to it is there any way to remove his account from bot creators?
move your bot to a team
would that make me able to remove him?
how to publish my server on top gg
ok
waht
no
i wanna change my bot photo in top.gg
yea change it in the dev portal and then hit refresh on top gg
They said bot
Integrate your service with Discord — whether it's a bot or a game or whatever your wildest imagination can come up with.
update it here
my bot profile photo on top.gg
whats the bot ID?
https://discord.com/developers/applications > yourbot > click on bot on the left side > left click on the profile picture
Integrate your service with Discord — whether it's a bot or a game or whatever your wildest imagination can come up with.
why?
so I can see if its showing me it
bro i already did that
then send your bots id
dblrefreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
btw your support server invite is invalid
already did
isnt
what?
yea
not the refresh on your browser
"If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal."
when i hit profile it tells me to auth or whatever and i do, and it brings me back to the home screen, i've done it like 20 times and still the same
happening yesterday as well
clear your caches/cookies
👍
How long does the Auction request takes to process?
There’s no exact time afaik. Most people I know received a response 2 - 4 weeks after they requested
Jesus 💀
@coral reef
Hi
Does anyone know why I can't post bot announcements?
Because it's a known issue right now
525091437377749002
pretty sure dsl doesn't have mechanics to leave the server on its own, someone likely kicked it
check mod logs
This is all I got
Can you check audit logs?
And the thing is, when we invited it back, nobody was able to vote given the screenshots I posted before
it will say if anyone kicked
DSL doesn't just leave servers, its not a function
Someone had to have kicked it, I would check audits instead of just logs from a bot.
But if DSL was kicked then you need to re-list your server
correcting myself here
DSL does have the function to leave
but only when deleting a server
from top.gg through the delete
So I checked audit logs, and there is no trace of anything DSL related around this time and day
Someone very likely deleted the server off of top.gg for whatever reason, which caused dsl to leave
That's why i'm wondering if the server was de-listed by a developer for whatever reason
Just want to get that resolved.
Either someone from your server decided to delete it or it was deleted upon having an invalid invite
I guess we'll hopefully find out
If you can review these things, the server ID is a short scroll above
525091437377749002
thats your serverid
It is
is it tamed dust?
sus
Correct!
It works? Hold on, let me try again
Okayyy- So the voting works now, that's awesome!
I think I may need to replace the invite link
Hi, me again. Quick thing, how does one add more people as "creators" of a server
dbl?votes
oops
what was the credits or voting ones
the ones which help you with credits and votes
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
thanks
Hello! I was told that my bot was turned down because it didn't have a function aid command, while it does have one
What must I do?
DM Extreme, who reviewed the bot
How can I see how many bots got added and stuff?
You can't at the moment
Hm Okay
I added my bot like 7-8 days ago maybe less I forgot how much time it gonna to take review? Any idea?
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Hm thanks
@long ferry hey sorry for the ping but could you possibly help me
ask
so basically this same person keeps making alt accounts with offensive names aimed towards me and my bot and leaves a 1 star review on my bot, all because i exposed their friends bot for being abused and breaking discord tos so he goes over to his page and leaves a 5 star review there to try and increase its reputation
feel free to report these reviews
i have but its happening often now
plus is creating multiple alts to leave 5 star reviews on a persons bot even allowed?

nah that's not allowed
well how can i report them?
Report the reviews
i cant because its not my bot
youll need to contact the owner of the bot to report the reviews
if they falsely accused me of sexual harassment and used their bot to ban me in 1,000+ servers do you really think they would listen to me?

so what am i meant to do

guess theres nothing then 
is the reply function got fixed?
Hey sorry I've been afk, can you give me the bot id of the bot with this issue.
I dont think so.
783306479721512960
When I'm at my desk I'll take a look
ok
if you need any proof that they used the bot to break discord tos feel free to ping me
few days or few months
dbl upto
@peak nymph
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
is there a setting or something that doesn't auto log me out
Hi, I uploaded my bot a week or a little more ago and I still have no answer 
Wait times currently 2+ weeks
Oh, thanks
why is my bot not verifying?
^^ @sand lichen
Trust me guys, the review team are getting to it, just be patient 🙂
Its been 3week for me but I think they're backed up on applications
I don't really mind the time just hope I don't have to Re-sign up if I get denied
It will take a long time
lol
i am just like wtf when staff said:8 days, then 10, 12,14
wtf?
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
There is no exact time for how long bot approval will take.
Thanks👍
you'll get the Auctions Tester role and access to auctions channels
are commands like the moderator command warn permission suitable?
Welcome! How can I assist you?
As long as your bot doesn't ask for administrator
I made a bot in top.gg and you see what's error of my bot it is showing error
but if invites want bots to access everything, they can receive administrator permissions
invites can have admin
i provide 2 permissions in command like must have administrator or manage message
I mean if you want to activate the permission, if you can't disable it
What's the error?
Fine
Then i ask
what permissions are suitable for the warn command?
which can only be used by the server admin
I tried to invite him its not going to invite section
where
Are you trying to invite your bot that is unapproved?
if the bot isn't approved you can't use the invite button
See
Hey
Manage messages, Manage guild
Link
Yes but for bots what?
Not yet approved
How to approve
I mean by bot is a given role
If it needs to give a role then do MANAGE_ROLES
Not a pleux role like a Bot role on a server that has access
dblzendesk How your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Okay so for user and bot need to have MANAGE_MESSAGES for warn command?
bot shouldn't require manage_messages for warn command
For a user you can require whatever whenever, its up to you
User id means the admin sure i will give manage_guild for can run the command
And i will fix the link disable the administrator perms
Just as long as the bot doesn't ask for admin or unnecessary permissions
Okay
can someone tell me the commands for top gg
You need people to vote for it
I am not able to announce anything on my bot page of topgg
known issue
okay 👍
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
how do people vote ?
They press the vote button on your servers page
The one next to the join button
Like on the website ?
Is there a command that they can vote with from within the server ?
No
Is it ok to close my DMs here, since a lot of people dming me randomly but how do I find out that my bot got accepted.
Ok
Hi, when I pressed invite in my bot’s page it shows up this
Is there any documentation that someone can refer me to or a youtube video or something im kind of lost here
Your bot needs to be approved first
There is a "vote" button on your servers page
How do you get your bot approved?
dblzendesk How your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Thanks !
bot permissions suitable for command mute what?
You can ask these questions in #development
Okay
y'all should like make a visible bot queue so that we can visually see where the bots are
Queue is kept private
How to verify bot
Already responded to you about this
dblzendesk How your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
get your bot to 76 server, make sure that 76 server is owned by 38 discord accounts
dblpublish
dblzendesk
Can someone say how do i publish my server?
it is not showing in top.gg
dbl addserver
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
@shadow ridge
I wanted to remove one of my bot from the top gg
how do I do it ??
ping me and reply :))
hey
dbl issues
@shadow ridge
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
There should be a delete button on your bot's page
i have the bot developer role but my bot is not even on top.gg? i requested for the bot to be removed a while ago as i lost access to my account, i did apply again but it says this:
just a bit confused to why i have the role lmfao thats all
There's an issue with watcher about giving users the Bot developer role
ahhh
So will I loose the role if I delete it ??
But I'll apply for one more bot soon
yeah you do
correct
Oh ok
oki
how can i have Certified Developer role
dbl addserver
@silent spire
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
Alright thanks m
np :)
@pliant mauve same error ☹️
Cosmic is bot reviewer I don't think he can do anything
He can as he has staff panel ▶
Why
not sure why
How much time
I don't know
Cloudfare timeouts are weird
2min , 5min, ??
Not certain
I don't know
Ig site is not working
bruh
let's be patient, devs are probably working on it.
522 error
Not bein impatient but just wanna ask if someone can tell me the queue position
Are you kidding me?
No I am sure 2 months
queue position is private
dies
whistles
Oh ok atleast you can tell me whether it is in queue
Maybe some glitch due to which it was removed or sum?
yep it is
@pliant mauve
Site down ?
yes
When it will back ?
I didn't even tell you the name 😑
not sure yet
lol
its mitsuha
uhh
yeah the website is down
Easier said than done
I AM WAITING FOR A MONTH TO VERIFY MY BOT
Same
Website is down
Yup
why site is down?
lol that guy almost showed his ip
why you vote for dank?
bruh....
4 coins
oh
Failed to post server count
ServerError: (status code: 522):
Everyone having that
:D
Already notified the team, no eta yet
I HAVE NEARLY WAITED 1.5MONTHS
So wait
Is the site down?
oh is that why my bot was crashing when trying to send requests to the api?
25 September was 2 weeks ago. Please be patient, your bot will be reviewed soon.
ya
I cant Open the website
The site is down right now. We've notified the dev team. No ETA. It'll be back soon. Please be patient.
oh thats why my bot kept crashing
idk why it crashes when it cant ping a website thats weird
yeah gonna implement that now lol
or just use nodemon
suprisingly theres no billions of people here coming and spamming "site down"
It's early in the morning for Europeans, will probably get more in a bit
It's not that early in middle Europe 
Around 8-12am I'd say?
Yes, we're aware
10:19 am
ohh
you should lock this channel before this channel is full with "site down"
yes, top.gg is down
:-(
The site is down right now. We've notified the dev team. No ETA. It'll be back soon. Please be patient.
<bot src location>\node_modules\dblapi.js\src\index.js:114
response.body = res.headers['content-type'].includes('application/json') ? JSON.parse(response.raw) : response.raw;
^
TypeError: Cannot read property 'includes' of undefined
got some error
1 why are you still using dblapi.js
2 site is down
Yesterday my bot got approved after 13 days and today
But the support subdomain is working
😭
That's working on Zendesk
Ah
its hosted on vps and I got an error causing my site down as well as my bot XD
docs.top.gg might be down depending on what they use
You won't get support for an outdated Library version, update it
handle your errors and stop using dblapi.js
use @eternal star-gg/sdk
That one's working
I think it's a github page not quite sure
i cant open the website
The site is down right now. We've notified the dev team. No ETA. It'll be back soon. Please be patient.
ok
there u go site is up
Don't think so, it's the cloud flare cache
the site already is down
o.o
we're aware
yus
still haven't gotten any info from the devs
site down?
..no?
oh yup it is lmao
Understandable 
he mean web's dev
Queue time is currently 2 weeks or more
ok ty
veld is sleep? 
veld is on holidays
Veld is vaycay
but yeah ngl, **veld sleeps?
**
Imagine the problem is just a crashed nginx on the server
you dont get it
you add it
how?
Webhooks are not usable yet when a bot isn't approved
ah ok

and yea this
is the website down?
the site is currently down and the devs are aware
aw cmon
what exactly is happening? ddos attack or smth?
prob not
We cannot confirm anything right now, we haven't gotten any response from the devs yet
ohh
site down?
sigh
r u blind
no
r u gay?
ok
someone could make an announcement ig cuz everyone here have been asking the same thing
i agree
yeah
you try
If it doesn't get resolved soon there will be an announcement
the devs cant fix something in 5secs
But not yet
kay
and you know its weekend too right
patience idiot
It just happened now
Oh trust me server software can be a pain in the ass
Hi! is there any brazilian here?
indian present
dblsupport
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Drop it
the skull isnt getting attenton
Anybody here speaks Portuguese?
dblsupport @marsh widget
@marsh widget
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
change channels
Then! I'm asking for help from someone who speaks Portuguese
i can translate
Olá
just speak in portugese regarding your concern. We can use google to tranlate
If it isn't related to top.gg though, use #general-int
;-;
kk
-m @sturdy swan
@marsh widget talk
It's just that I put my bot on the top gg 3/4 days ago and I still haven't got my answer
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
spook
Site still down?
yes
yeah
Uff
Some friends told me it's because he doesn't have English commands, but I'm not sure, that's why I came here
Queue time is currently 2 weeks or more. We review bots in all languages.
That's where the problem lies.
My other friend put his bot on the top gg and it was approved in 3 days
queue times change
That was probably in August
mine was approved in 1 hour but that was months ago
Can I say the bot's id?
What difference is that going to make?
I think you don't need. Your bot will be approved anyways
we're aware
Yes, I think so
its giving a 522 error
ah, ok ok
it's been about 2h
Wait top gg is down ?
yep yep
yes
We're aware of the ongoing site issues
OHHH so that's why it's gave me this
@long ferry do i get dmed if my bot get accepted?
dblnotified
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
yes chill now
...
Ok I was panicking cuz I need to vote for poketwo
someone wake up the devs
Can I ask you a few questions about the site?
Thank You for letting me know this information
sure go ahead
What do you get if they vote for your bot?
Ig yes. The question is will you get answers 😂
You can get auction credits
:0
We're aware of the site issues @barren aurora
ooof
Ok
hmm
But you need to apply for auctions
yea
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
if you wanna read up
actually now that i think about it i should do that
same problem
oh shit, forgot that the site is down lmfao
I already have auction access :)
Website is dead
we're aware
Can one of the mods please pin a message that the site is currently down?
Thinking about locking the channel
So that the people don't ask everytime
9% 😰
You are not the first
thank you very much for your attention @long ferry
please do
😐
What's going on with the site?
- We're currently aware that you're experiencing errors on top.gg, the devs were already informed and are looking into it
(https://cdn.discordapp.com/attachments/714045415707770900/896317045216522270/Screenshot_20211009-094317.jpg)
The channel has been locked for now, if you have any other questions regarding top.gg and not this above, ask in #general
The site seems to be back!
Thank you for your patience!
yes
yay
yuy
Hmmmmm
Something isn't right
try using a different browser
Ok
Thanks for helping me :D
np :)
is remove bot re added?
?
any one respond please
What do you mean with it
You have to wait in queue again
oh okay
this rate limited my bot cuz iz kept crasshing and trying to reconnect 😐
Properly handle ratelimits then, not an issue on our end
You don't, we do
dblzendesk how your bot
How to use Top.gg
How your bot gets reviewed
is there a common problem that makes the site shows a white screen?
a bad browser
or proxy ?
Okay
im trying to add my server to the top.gg server but it wont appear. can someone help me out on this one
@crimson timber
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
ty
can you edit ccs?
nope
wdym?
nvm
yes, you can use css to edit your bot's page
I searched my bot, and it doesn’t show up, does it need something?
dbl issues
@wintry musk
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
@long ferry can i add the server under the team?
how to fix white screen?
white screen? could you elaborate
We can delete it and you can re-submit with your new account if you like
on Samsung tab a6 i log in to vote for a bot , the site appears for few seconds then turns to a white screen
might be an issue with your browser. Try a different one
even with chrome?
not certain
ok thx
hi! i opened top.gg to find the page in another language... i reloaded it and it translated to another language. i dont use vpn and neither do i use auto-translate page. please help
you probably changed the language in the profile
i didnt
i dont even know how to do that
ok wait
@long ferry what is this
can u send the ss of whole page... i cant see the option to click it
on home page it is... when i open the page for my bot i dont know which language comes
There’s something wrong..It won’t show up the roles of my server
Make sure the role you wish to set is below dsl
Okay
It is below dsl but it still won’t show up
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
??
how
how to make a floating pfp
@long ferry
do you know how?
css, learn how to use it
where to put code in
you can use style tags in your long description
bot's long description
ok ty
is this correct ccs <style> .entity-header-image{ board-radius: 50℅ !important; boarder: 3px solid gold; animation: float 5s ease-in-out infinite } @keuframes float { 0℅ { box-shadow: 0 5px 15px 0px rgba(0, 0, 0, 0.6); -webkit-transform: translatey(0px); transform: translatey(0px); } 50℅ { box-shadow: 0 25px 15px 0px rgba(0, 0, 0, 0.2); -webkit-transform: translatey(-30px); transform: translatey(-30px); } 100℅ { box-shadow: 0 5px 15px 0px rgba(0, 0, 0, 0.6); -webkit-transform: translatey(0px); transform: translatey(0px); } } </style>
WHEN CAN I GET MY ITEMSSSSSSSS
wrong server
top.gg doesn't control what a bot gives when you vote
@stoic socket oh......
plus what bot are you on about?
@nimble tree ?
dbl notdiscord @sturdy swan
@sturdy swan
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Does it work for mobile?
see the embed below
i changed the pfp of my bot, will it automatically change or do i need to change it on top.gg (if so how do i do that)
dblrefreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
thank you!
Check if your code is correct, ask in #development for help
it is
Check if the selectors are correct
i cant
i am using phone
can u get me the pfp selector name pleas
Because I'm not available
Markdown is fixed in bot desc?
Why is my bot missing in top.gg? it was still in verification
ID?
804644743005863948
nvm, I refreshed page and its fixed
May I know why the bot pfp is not there.. I'm telling this since 6 months
Can I delete and re-add the bot to top.gg or something ?
dbl refreshdata
@merry harness
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
a while ago
Oh I see.. I have been reporting this for 5-6 months and no one said abt it lol
Thanks 
No problem!
hello, how do I make my discord server accepted? it just says that it has not been published yet
help pls
When i click profile it bring me back to oauth page
clear cache and cookies
you need to wait for them to accepte
i did, but nothing happens
servers don't get accepted
server do not go through a queue
@stable token use a different browsert
then you did not clear it correctly
browser*
dont tell me tell @modest halo
pain
huh
tell @modest halo
kk
Well you responded
servers don't need accepting // No queue for servers
ok, so how do I get it published?
What happen to auction
what
when microsoft edge didn't work for top.gg, i switched over to opera to see if it would work and yes it did
sounds like a your device issue
@toxic zephyrCAN YOU REVIEW MY BOT 853583833747161091
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Why it's not showing my bot? The link is redirecting me to add bot but i already have bot added on top.gg
publishing an announcement returns this
known issue
Just asking if it’s okay, to review and vote your own bot?



let's not fight

