#support

1 messages · Page 568 of 1

last vine
#

uh

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

cobalt sleet
#

It's like a week

sturdy swan
#

BRUH

last vine
#

mine took 2 weeks to get approved

dull frigate
#

I have one I just need a domain

sturdy swan
dull frigate
#

But I can’t get one because I’m broke as a joke

sturdy swan
#

DMs

vital mirage
#

in the waiting time for the bot to get approved, we cant see int on top gg website right?

cobalt sleet
#

Correct

vital mirage
#

m ok

spiral fulcrum
#

help

cobalt sleet
#

You'll need to tell us what your problem is instead of just saying "help" in order for us to help you.

lament jacinth
#

Whats the Max time of bot being reviewed?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

There's no max time

light shard
#

My Bot was decline?
But it work to 100%

#

Maybe you dont understand the settings

sturdy swan
#

Hey. I don't know why but my bot is not visible on top.gg

ashen niche
versed silo
#

I already logged in and I want to open my account profile, it keeps redirecting me to the login url

lucid nacelle
#

When using an iframe, I see the contents in a preview, but not when viewing the actual page. Any ideas?

sturdy swan
cobalt sleet
cobalt sleet
last vine
#

Deleting the bot will be removed from the queue right

cobalt sleet
#

Correct

trail crown
#

hey is editing the css of a bot removed ?

gentle garnet
#

This basically happens every time when I try to vote ._.

long ferry
#

@gentle garnet use Chrome instead

#

Not safari

strange steeple
#

hm

gentle garnet
#

I don’t have chrome installed ._.

merry latch
#

Does anyone know how will my bot be approved?

low sparrow
supple mural
#

I can't edit my server on top.gg
Server ID : 741298876610379869
Account with which I added the server : pRonak#8387 | 632593971104841728
The account has admin perms

I just added the server on top.gg but it won't let me access the edit page, i.e, https://top.gg/servers/741298876610379869/edit and says Forbidden

Even on the overview page, I can't see any option to edit + the creators' are wrongly shown

#

ping me when any of you replies

coral lantern
#

It's showing already voted but didn't get the players

#

Followed all the steps of sg but they told me to contact u

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Ok sir

#

Got it

low sparrow
#

but why are you on icognito

long ferry
#

You have already voted in the past 12 hours

untold python
#

how do i pick the role, istg

long ferry
#

Scroll

sturdy swan
#

I cant login my acc

last vine
#

Clear cache

#

Try again

untold python
# long ferry Scroll

idk how, but the roles like 200+ and overflowing the page, i can't even access the 1-100 role

sullen breach
#

these people aren't in my server, but why are they creators of my server?

#

Please Help!!

kind halo
#

i redeemed the money, how do i get it?

hidden rootBOT
#

@sullen breach

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

mellow river
#

i need help
my bot is running on a server but when i use its commands it doesn't respond
python1 from something.xyz sevrer to be precise

stoic socket
#

@sturdy swan

#

No problemo

sullen breach
#

Can we edit the Creators of the Server??

summer radish
#

how to i make the server count of my bot show on the voting page thingy

#

like that

stoic socket
summer radish
#

my bad

sturdy swan
limpid axle
#

hi @cobalt sleet

#

do bot have fancy font name will be declined

#

hi?

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wheres support

royal coral
#

you are in support

#

you have to be patient sometimes, the support team are busy doing other things also

last vine
sullen breach
long ferry
#

No, consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
last vine
fringe remnant
#

wait- wherd the progress-bar for the bot queue go?

zinc oracle
limpid axle
#

hi

#

can i ask

sturdy swan
#

my bot is not approve yet but how can i vote my bot now 0_0

limpid axle
#

can i ask @cyan flint @cobalt sleet ?

#

that

#

which statement determine that the bot should be in this server or not?

last vine
sturdy swan
#

yes ik

#

but my bot not approve and i can vote

#

is it a glitch

last vine
#

not a glitch but u can vote

#

and nobody can see it until it's approved

pliant mauve
#

@limpid axle

#

Third related question

limpid axle
#

like

#

getting more vote?

#

abcadabara

dense summit
#

hello i have been getting error 500 on my phone for a few days now

#

on pc its fine its just on mobile

sturdy swan
#

dblteam

surreal crest
#

Hi how do I add my server to top.gg ?

compact nebula
pliant mauve
limpid axle
sturdy swan
#

How to send bot for approval

pliant mauve
pliant mauve
limpid axle
#

and can online 24/7

sturdy swan
#

Command

#

List

#

???

limpid axle
fringe relic
#

i'm pretty sure known issue, but clicking my profile on top.gg on the right top corner just puts me through a login loop

sturdy swan
limpid axle
hidden rootBOT
#

@fringe relic

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

I have

limpid axle
#

a beautiful help commands

sturdy swan
#

Yes

#

I am devloper at Facebook

#

Ohk

#

I know

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Wht

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Do

limpid axle
#

and not a clone of other bot

pliant mauve
#

let's move over to #general if you no longer need support :)

sturdy swan
#

Ohk

#

I know

#

Everything

#

@pliant mauve when my bot will approved

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

fringe relic
pliant mauve
sturdy swan
#

Where is verification center

#

???

#

@pliant mauve

pliant mauve
#

dbl verification

hidden rootBOT
#

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

pliant mauve
#

it's a discord server

sturdy swan
fresh relic
#

hey

sturdy swan
#

These

#

And add my bot for testing

#

???

#

@pliant mauve

pliant mauve
#

only bot reviewers are allowed in that server

sturdy swan
#

Ohk

pliant mauve
#

your bot will be reviewed once it reaches the top of the queue

naive meadow
#

How to open song

long ferry
#

?

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Can you elaborate?

last vine
#

do bot needs alteast 10+ commands?

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is it compulsory?

long ferry
#

No, as long as they're functional

last vine
#

okay

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because one of my bot has only 3 commands

long ferry
#

If your bot has one command and that one doesn't work, it would get declined

last vine
#

and those are enough

limpid axle
pliant mauve
#

that's not what he was talking about

lament jacinth
#

Dbl upto

pliant mauve
hidden rootBOT
#

@lament jacinth

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

lament jacinth
pliant mauve
#

np :)

lament jacinth
#

^^

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Btw was there become a reviewer form?

pliant mauve
#

you mean bot reviewer application right?

lament jacinth
#

Yes

pliant mauve
#

Here ^

lament jacinth
#

Thanks

pliant mauve
#

^_^

lament jacinth
#

Rip looks like im too late

pliant mauve
#

I think that's the wrong form

#

try this one

sick gorge
#

Hi. I can't create announcements right now, how to fix?

zinc oracle
#

There is no fix currently

sick gorge
#

ok

stark furnace
#

is 100 votes = 15 credits??

pliant mauve
#

dbl credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

trim carbon
#

why does topgg shows error when I trying to find bot

zinc oracle
#

try clearing your cache

hidden rootBOT
stoic socket
#

there are seizure inducing emojis on a pinned message

long ferry
#

Which one

stoic socket
#

i can't find it now lmao

zinc oracle
#

cleared it

stoic socket
#

it had a quick flashing emoji

stoic socket
trim carbon
desert ocean
#

How to get token if there no webhooks

#

And it say this when i add /webhooks to the link

rich depot
stoic socket
zinc oracle
trim carbon
zinc oracle
trim carbon
#

yes

zinc oracle
#

try a different browser then

trim carbon
#

I only know how to use chrome

sturdy swan
#

about how long should i receive the bot confirmation ?? I've been waiting for 2 weeks

desert ocean
#

Oh kk

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

limpid axle
#

hi

#

dblupto

last vine
fierce star
#

is there a way now to edit the creators?

long ferry
#

no, consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
fierce star
#

Okk

#

thx

clear agate
#

Bruh i keep getting this

#

Help

#

I cant login

long ferry
#

Clear cookies and your cache

sturdy swan
#

because those "embeds" no longer appear?

long ferry
#

doesn't seem like an issue on top.ggs end

sonic forum
#

Umm I can't create teams , when I enter team name and description then when I click on submit it loads on the button and just becomes normal and no team is created...

sturdy swan
#

Whenever I try and edit my server I get this error

last vine
#

@sonic forum clear cache

sonic forum
#

Still not working

gleaming void
#

13 days such a huge time they are taking to approve my bot

cobalt sleet
#

It should get reviewed this week if it's been 13 days.

sturdy swan
#

it was even longer

#

it was 2 months

#

so compare that to this lol

cobalt sleet
#

I have a dreadful feeling we won't be able to make that comparison soon dog_Joy

sturdy swan
#

i do not want that to happen

last vine
#

My another bot was submitted 9 days ago

cobalt sleet
#

Btw if anyone wants to be a bot reviewer feel free to apply 👀

last vine
#

I applied 👍

sturdy swan
last vine
#

But I will be ready from next week

#

This week my exams gonna complete

cobalt sleet
dawn charm
last vine
#

@sonic forum which browser u r using?

sonic forum
#

Chrome

last vine
#

Pc only right?

sonic forum
#

currently in phone

last vine
#

Once try from pc

sonic forum
last vine
#

Desktop mode actually doesn't help

#

But

#

If you do it from pc it may work

#

Once try when ever u turn on u r pc

primal berry
#

Idk if this counts as support, but am i allowed to use an infinite loop to update my bots stats on the website, or will it cause problems?

primal berry
#

idk

long ferry
#

like is there a delay?

primal berry
#

the while (true) {} thing

long ferry
#

then you'll get ratelimited pretty fast

primal berry
#

ah

#

How would i delay it then?

long ferry
primal berry
#

ait ty

sturdy swan
#

setInterval exist

primal berry
#

ah

primal berry
long ferry
#

Global, 100 per second

#

Bots endpoint 60 per minute

#

But you won't need to post the same server count every second

primal berry
#

yeah

long ferry
#

So just keep it at posting stats every hour

primal berry
#

i was thinking more like once per hour

unborn lodge
#

Hello. is it possible to remove the creators page from the server? I added the server when there was still the "other owner" option. now these are no longer owners and I would like to remove them. I tried to remove the server from the list and put it back but it didn't work out. can you help me please?

last vine
#

Omg your taskbar

unborn lodge
last vine
#

;)

fair fiber
#

k

cosmic tapir
#

If someone says I am not allowed to use their discord bot, and it is on top.gg, can i use it?

last vine
#

wdym?

sterile wasp
#

how i can get my top.gg discord bots token

last vine
cobalt sleet
sterile wasp
#

bruh no

last vine
#

oh

#

u were talking about that

wind anvil
#

is there a way to change owners in the server page in topgg?

quick fern
#

I’m trying to add my server to Top.gg, I added bot but it always gives me a 403 forbidden Error while I should be able to add it

cosmic tapir
long ferry
#

I mean

#

definitely up to them who they wish not to use their bot

last vine
long ferry
#

they can blacklist you from it

#

It's their bot and nothing you can do about it

frigid turtle
#

Hello every time I try to vote (this has been going on for days now) It freezes and doesn’t let me vote until I use a vpn or data anyone know why?

zinc oracle
frigid turtle
#

I have done b4 yes but not anymore just this one now

cosmic tapir
#

I have a question

#

My tag on discord and top.gg tag is different

sturdy swan
cosmic tapir
#

someone is saying i don't own my discord bots

#

Why is it different?

zinc oracle
frigid turtle
#

Is there a way to get it unflagged ?

cosmic tapir
#

They are threatening to report me to top.gg

#

Can someone please help me.

zinc oracle
zinc oracle
cosmic tapir
frigid turtle
#

Ok t’y

cosmic tapir
#

Also, nice new picture!

zinc oracle
cosmic tapir
sturdy swan
#

Good luck jone

cosmic tapir
polar totem
#

Announcement cannot be deleted, it just sends the error message

long ferry
#

there's issues with announcements at the moment

polar totem
#

Oh ok, thank you. I'll bear with it

trim carbon
#

what time I need to wait for applying/declining my bot?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

trim carbon
#

ok ty

long ferry
#

It is not

#

Consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
#

hello.
i dont understand the bot verification center.
can someone explain how i do this?

cobalt sleet
#

Dbl verification

hidden rootBOT
#

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

cobalt sleet
#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
sturdy swan
cobalt sleet
#

If you've sent your bot application then just wait

#

Queue is about 2 weeks or more

#

Dbl notified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

sturdy swan
trim helm
#

This guy try to scam people by fishing ( steam account ) ( i can send screen if need )

sturdy swan
#

Help me.

#

@toxic zephyr

toxic zephyr
#

Hi, how can i be of help?

sturdy swan
toxic zephyr
#

dbl wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

toxic zephyr
#

I would suggest going the the bot's support server

sturdy swan
#

No luca.

#

Bloxlink.

#

@toxic zephyr

toxic zephyr
#

@sturdy swan Read the embed contents

#

search up the bot and click support

sturdy swan
#

how can i add extra creators to my bot bc i don't see it as an option

zinc oracle
sturdy swan
analog roost
#

Hello, I have a question if I transfer ownership to another user, in how many minutes is the change reflected?

zinc oracle
sturdy swan
#

is it gonna come back

trail crown
#

hey is editing the css of a bot removed ?

near stump
#

How to invite my new Music bot here for Verification?

#

Sorry for the question...

zinc oracle
#

bots are not added here

near stump
#

Yeah but is this server right?

zinc oracle
#

no, we do not invite bots here for verification

near stump
#

Btw, my name is MiniKLK, if someone can change it, cause I have no name

near stump
shrewd trail
#

I get this error from time to time. I don't know is there any way to fix it?

opaque wing
#

Some random guy DM advertised.

stoic socket
rigid viper
#

Which language are you using for backend?

#

||Pls ping when reply||

bleak charm
#

Same i got DM ads from that dude too 504423728478683157

pearl summit
#

is the invite button supposed to give 403 error when the bot hasn't been verified?

pliant mauve
#

yes

pearl summit
#

alright thanks

pliant mauve
#

Puede hacer preguntas relacionadas con top.gg aquí

#

deberías apelar

#

other languages can be spoken

#

details of your banned account and why you should be unbanned

fervent garden
#

is putting a vote requirement on a nitro giveaway fine?

sturdy swan
#

i even refreshed page several times

#

but still: Something went wrong error is poping up every time

#

💀

#

help pls (i hope there is no character limit or anything like that, if there is; please inform)

#

ping me when u reply

rigid viper
fervent garden
#

yeah thats a known issue

sturdy swan
#

i see

#

alright then

#

thanks for informing

frigid flame
#

Hello, is adding servers to top.gg still bugged? Keep getting a 403 error when trying.

peak nymph
#

I hope tomorow I have a respond for my bot

#

Idk if has some issues

urban sundial
#

I have waited over a month and no one has seen my bot
like why?

peak nymph
#

2 weeks me aprox

urban sundial
#

bs

#

it has been over a month

#

like why have they not look at it?

pastel arrow
#

didnt you add your bot 6 days ago lol

urban sundial
pliant mauve
sturdy swan
frigid flame
#

Hey, how do I transfer my server to a team?

urban sundial
austere jolt
#

@pliant mauve i have sumit for my bot 14 + days ago can you check what status

pliant mauve
paper valley
austere jolt
bleak charm
#

Selfbot maybe, idiots most likely

cobalt sleet
#

@bleak charm @opaque wing thanks for your reports! They got banned.

pliant mauve
austere jolt
pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

austere jolt
pliant mauve
#

yea it may take longer than 14 days

mental sonnet
#

i need helo

#

i waited 3 week but my bot is not approval

austere jolt
pliant mauve
violet tapir
#

You might wanna try it out right now!

cobalt sleet
#

The announcement bug isn't in the pins

sturdy swan
#

E

violet tapir
cobalt plaza
#

If we add a server on top.gg what profit we get?

leaden basin
#

You get free advertising

#

By being on the site.

cobalt plaza
#

Oo cool

#

Ok then i add

kind oyster
#

Heloo

smoky oriole
#

how long will it take for my bot got reviewed, i am sorry nu hurry, but its about a month

sturdy swan
#

245549572867358720 scammer

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

woven ferry
#

how do i make my bot send messages in my server when someone votes it?

sturdy swan
#

💀 help please

#

nvm its solved.

#

PT-BR
Porque estou com 2 contas?

#

Isso está me complicando

#

Poderiam me ajudar?

pliant mauve
sturdy swan
#

Não

cobalt plaza
#

Anyone know how to make js bot "online only" on repl

sturdy swan
#

Why does my friends bot have its pfp, but mine doesnt?

pliant mauve
hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

sturdy swan
#

Oh, thank you

cobalt sleet
#

Sorry cosmic

pliant mauve
#

no its ok ahfdhahahhah thAnks

sturdy swan
#

Works, ty 👍

wispy walrus
#

Wasnt there a channel here that tells you when your bot was submitted for review?

#

i cant seem to find it now

leaden basin
#

It got removed from public view a while back due to some issues

wispy walrus
#

oh um

thin oriole
#

Check this out

cobalt sleet
scarlet frigate
#

why this?

stoic socket
#

check this

glass elk
#

Day 9 , waiting for response

cobalt sleet
glass elk
#

I don't post everyday

long ferry
ivory cliff
#

How to know the status of my bot?

cobalt sleet
#

Oh a DM response? lol

long ferry
#

Just come back in a week or two, no need to continuously say "day X waiting for response"

cobalt sleet
glass elk
#

spongery can they help me in email? If I leave from here? Or nah

long ferry
#

Again they're on break

glass elk
#

After break

ivory cliff
glass elk
#

Nvm

cobalt sleet
ivory cliff
#

Thanks

frigid flame
#

hey is there any way to add a server to a team?

long ferry
#

Yes, through settings -> transfer ownership

rain oar
#

i voted for a bot but i didnt got the rewards like it still shows from the bot that my vote cd is ready i havent voted yet but when i go to the website it shows i have voted already

hidden rootBOT
#

@rain oar

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

Very likely an issue on the bot

rain oar
# long ferry Very likely an issue on the bot

i opened a ticket and talked to them they told me some ways to get it fixed but it didnt worked so they said it should be a problem from the website's side so they asked me to tell my problem here

long ferry
#

Top.gg provides the necessary features for servers/bots to receive voting events, if you're not being rewarded on the bot, it's an issue on their end

rain oar
#

ok

keen dust
#

hey i have a question regarding bots using emojis with flashing colors, would this emoji be allowed or not? musicnotes

#

pls ping me if u have an answer

pliant mauve
keen dust
#

ok, thanks for the reply

unreal patio
#

Where do I report because someone raided so many servers but I don't have proof. I only have the proof that he raided my server.

#

pls ping me 2 times if u replied

balmy juniper
#

what should I do ?

rotund dragon
#

wait

balmy juniper
#

okey

patent tangle
patent tangle
low sparrow
#

is a known issue

last vine
low sparrow
#

oh yeah it needs to be appoved

#

didn't see that bit as well

remote sundial
#

denounce :))

hidden rootBOT
#

@supple mural

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

versed silo
#

Will top.gg have this in the future, just curious

long ferry
#

Doubt it will ever be as queue is confidential

sturdy swan
#

Can anyone approve my bot and Aurel has told me as he is kinda busy so my bot id is 894872913310806016

You can ask Aurel

#

no

#

You don't know what happened...

zinc oracle
sturdy swan
#

Yesterday night

#

There

#

Proof

zinc oracle
#

I dont think any mods are home/properly on right now.
Mac might be(top mod on the list).
It's work hours right now for me.

sturdy swan
#

Oops

#

Ok

#

When you are home / free

#

you can approve it!

sonic ledge
#

hey all, my bot is approved but still doesnt show up in searches, yes i deleted cache. Is there anything i need to take care of in description or add a tag or anything similar?

hidden rootBOT
#

@sonic ledge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sonic ledge
#

oh well

subtle nest
#

What makes someone a 'creator' of a server when it comes to top.gg, one of my mods has come up but not the others, they all have diffrent perms, thanks

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

grave loom
#

Dblpins

#

@hidden root

grand ravine
#

only staff can use it

grave loom
#

kk

#

my bot not aprove yet

grand ravine
#

queue time is around 12 days

grave loom
#

12

#

days

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

grave loom
#

but it is more than 12 days

long ferry
#

Read above

grave loom
#

kk

long ferry
#

See above

#

You can't

last vine
#

@sturdy swan you can't but refer to this

#

Just shows graph

sturdy swan
#

I can get stuff like this removed right? This person mistaked my bot for a different one.

#

Maybe its rlly a scam

low sparrow
#

and just wait and it will eventually be removed by whoever reads it

sturdy swan
#

Alright ty

low sparrow
#

np

sturdy swan
#

How can I update my servers member count on the website?

long ferry
#

You can't, it gets fetched from your server

hard haven
#

C

#

#credits

sturdy swan
#

Current count on website = 5k
Current size = 15k+

#

Do I have to invite a discord bot?

long ferry
#

Is DSL on the server?

sturdy swan
#

Nope.

long ferry
#

Well DSL is required to be on the server

vernal mango
#

What's the vote credits ? and for which thing it can be used?

long ferry
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

opaque warren
#

people leaving 1 star reviews just saying bad bot w/o them even using the bot, is there any way to get rid of them

pliant mauve
#

you can report them and a moderator will review it

sturdy swan
#

why dont they add a feature where only people who have clicked the invite bot button can leave a review

#

also, im making a music bot, will top.gg allow it?

zinc oracle
sturdy swan
#

ok

zinc oracle
sturdy swan
#

oh

#

right

#

makes sense

#

kinda

upbeat pasture
#

Hello, how can I have my website embeded in my bot's top.gg page? I have tried using iframe tag but that only works on the preview and just shows nothing on the bots page

royal coral
#

check pins

#

site has issues

#

many of them are known

upbeat pasture
royal coral
#

m8, html, css, js, and embedding things, server hosting and server maintenece not to include they moderate this server, provide support and have other personal lives makes it quite hard to make a website that prolly doesnt make em enough money for a ham sandwich

#

answer: really hard

upbeat pasture
stoic socket
#

the mods are all volunteers and its not a priority to fix ALL the site issues rn lmao

#

they have the redesign which is gradually getting better

sturdy swan
royal coral
upbeat pasture
royal coral
#

site cache

upbeat pasture
royal coral
#

thats amazing, maybe they thought of their users and their personal experience on the site and said "too many ads, people wont like it"

misty rivet
#

where tf the PFP go

royal coral
#

idk, just dont accuse people doing things you have no proof of

upbeat pasture
royal coral
upbeat pasture
#

howcome this bot has the thing I want

royal coral
upbeat pasture
misty rivet
#

ill just refresh data

royal coral
misty rivet
#

ye it does

#

ggs

royal coral
#

ive been looking for a way to do it without having to change yhe description of tge bot lol

misty rivet
#

u dont have to change the description if u rlly wanted to just add a space or a full stop somewhere

#

thats how i cheated the system for iframe

royal coral
#

lol

misty rivet
#

because i only wanted i frame but i was some letters behind so i just spammed space

royal coral
#

same ngl

upbeat pasture
stoic socket
coarse oak
#

my server is on top.gg but the membercount isnt moving up its stuck on 971 my server has now 1.1k now..

stoic socket
upbeat pasture
stoic socket
#

bots are decloined for spam

coarse oak
upbeat pasture
#

but I will have content thats why i'm trying to get my website embeded

coarse oak
hushed basin
#

I have an error on the Top.gg page, when I see my bot I get this: You don't have any projects! What I can do ?

upbeat pasture
hushed basin
#

I published it, but I want to edit one thing, should I wait until they verify it?

upbeat pasture
hushed basin
#

My God, I'm very nervous, I don't know if I put the description of 300 characters

wispy walrus
#

Can a mod look at the logs and lmk when my bot was submitted for review? (id: 873934253468024852)

zinc oracle
#

the last submission from you was on September 28th

wispy walrus
#

ty

slate vector
#

Heya, I’ve had repeated trouble voting since everything had changed on the website. (Voting through discord never worked anyway) I find that when I try and vote on safari it’s incredibly difficult and will keep refreshing or give me an error. Sometimes it will just freeze on the ad or not even play the ad- causing it to reload again.

zinc oracle
slate vector
#

Alright, I’ll go try out google I’ll let you know how that goes (:

#

It worked wooo wop

olive wolf
#

Maximum how much time can it take for a bot to be approved or declined? Its been like 3 weeks :/

rare parcel
olive wolf
#

Oh ok thnx

balmy harbor
#

how do i add the css file in the description field?

long ferry
#

you can use <style> tags

balmy harbor
#

inline isn't a good option for me 😭

long ferry
#

it isn't inline, it's just style tags ontop of the description

balmy harbor
#

i have already made everything and have 200+ lines of css

long ferry
#

Shouldn't be an issue on your description, you cant link stylesheets

sturdy swan
balmy harbor
#

when i add all my html code to the long description it doesnt save and it reverts ti the original

sturdy swan
#

try to vote lmao

last vine
#

When is announcement issue gonna solve?

low sparrow
#

No clue

sturdy swan
#

safari has actually issues with top.gg

weak elbow
#

guys

sturdy swan
#

its not because top.gg is broken, its because of safari

weak elbow
#

whos mod

sturdy swan
#

just tell your issue

weak elbow
sturdy swan
#

Just tell your issue

#

^

weak elbow
#

no

sturdy swan
#

bruh

#

you know that non mod people still can help you

#

Mods are not meant to be tagged just because you have a small problem we can help you too with some things

weak elbow
#

shut

last vine
#

👍

#

Okay bro

#

Take help from mods

sturdy swan
#

@long ferry sorry for ping but this guy really needs a mod for a reason

#

Plus he’s rude for no reason okayyy

last vine
#

Leave it

long ferry
#

hi

#

what's up

weak elbow
sturdy swan
long ferry
#

who

sturdy swan
#

The one who just sent the screenshots

weak elbow
#

@sturdy swanwanna say anything?

sturdy swan
#

So @sturdy swan broke rule no.5 okayyy

weak elbow
#

yes

low sparrow
#

892133094402973726

#

somehow its also in dtesters as well

sturdy swan
low sparrow
#

no

sturdy swan
#

Can i get an invite

low sparrow
#

why would a verified server be private AA_Sus

sturdy swan
#

?

weak elbow
sturdy swan
#

By self advertising in dms

#

I didn't know the rules, sorry

low sparrow
#

then why did you join the server

weak elbow
sturdy swan
#

to enter?

sturdy swan
#

Welp don’t dm users that you sell things without their permission okayyy

#

And now read the rules

onyx tundra
#

whats the reason for that?

last vine
#

Known issue

#

@balmy harbor u mean the code is not getting saved in long description?

low sparrow
last vine
low sparrow
#

well thats different for you

#

for him its mainly first his bot isn't even approved

onyx tundra
sage cloak
#

Hello, I have this code, and I want to make it so takes the username of the user who executed the command. Anyone can help me?

last vine
#

Mods will respond to you

stoic socket
zinc oracle
#

@quasi lynx hey, this isnt the server to ask for finding developers.
If you are looking to hire developers try fiverr or freelancer

quasi lynx
#

xD

novel imp
#

Is it possible to make announcements while the bot is offline?

sturdy swan
#

...yes?

balmy harbor
novel imp
balmy harbor
olive wolf
sturdy swan
last vine
#

@sturdy swan congratulations

balmy harbor
last vine
#

Clear cache@balmy harbor

#

Which browser u are using?

#

Or your code maybe wrong

#

Once check

sturdy swan
low sparrow
#

my guy leaves the server KEKW

vivid osprey
#

Heya.I cant answer reviews for my server anymore,and apparantly,its also no longer possible for other people to leave reviews.

#

Voting and editing the server still works though

#

Nevermind,was a temporary issue,it works now.

low sparrow
#

and another one leaves

stoic socket
#

yes

stark solar
#

Hi I have a question

#

When I search for my bot on site

#

It doesn't appear that bot is on site

#

Why?

zinc oracle
hidden rootBOT
#

@stark solar

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

stark solar
sturdy swan
stoic socket
#

its not top.gg support question

teal meteor
#

i have sumbit for my bot 15 + days ago can you check what status @zinc oracle @cyan palm

hidden rootBOT
#

@teal meteor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

teal meteor
#

Ok thx @cyan palm

winged turret
#

hi 895565771500032001

alpine garnet
mint wadi
winged turret
#

I'll try to remember for the next time

grave iron
#

i just got one of those

#

i dm a mod?

stoic socket
#

yeah

tall hawk
#

is there anyone that can tell me when i submitted my bot? it's called Blobber

stoic socket
#

same bot as submitted in September?

median wharf
#

Who do I go to about spam and a major SCAM in my dms from one of the members here?

#

Or do you guys do that in this servers

stoic socket
#

DM a mod

carmine hare
#

As i think i got the same thing

bleak oracle
#

I got one from ID: 895608554394902569

fringe relic
#

users already banned

bleak oracle
#

Yummy

harsh temple
#

hmmmmmm 895620919857393704

zenith island
#

895626996028153888

sturdy swan
#

891571629166063637 I will upload it more than 2-4 week ago please review it

mint wadi
#

Who pinged me?

sturdy swan
mint wadi
#

ALr

sturdy swan
#

i realized please review my bot anyone

mint wadi
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

stoic socket
sturdy swan
#

-b 895626996028153888 dm raids (cat on skateboard be pogging)

wild stoneBOT
#

dblMod Banned Amauxei#0542 (@merry hemlock)

#

dblMod Banned Amauxei#0542 (@merry hemlock)

stoic socket
mortal pivot
#

what is this for in the webhook part?

short gazelle
#

Why is it that when i search my bot name in the site it doesnt show up? It already has been approved

sturdy swan
#

895620919857393704

#

this person is dm advertising

mint wadi
sturdy swan
#

okies

tall hawk
#

how long does the verification process usually take

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

rotund stream
#

is bug?

#

@somber parcel

#

sorry for ping hehe

balmy harbor
coral reef
coral reef
rotund stream
#

Recently

coral reef
#

That isn't done through Luca

#

It's done through @hidden root

rotund stream
#

I don't know if you understand me, my English is bad.

rotund stream
coral reef
#

There is nothing wrong in the screenshot you showed and it will not affect you're approval time.

rotund stream
#

the screenshot shows that it shows the same bans that were given

coral reef
#

That won't affect you

#

There is a double instance on Luca right now, it's not a accident.

rotund stream
coral reef
#

We are well aware of that it's been going on for some time on purpose

#

Thanks though

rotund stream
#

I hope they solve it soon and thanks to you for the good attendance

coral reef
#

Yup np

pliant mauve
#

dm any online mod

idle root
#

oh okay

slow crystal
#

where do i report someone for dm advertising

jade portal
#

He was banned

slow crystal
#

nevermind they left this discord

#

oh ok

#

thanks

mint wadi
slow crystal
gritty heath
#

just me

#

or did i get a dm

#

from someone adverting carding

#

and instantly leaving this server

sly geyser
#

895634129230651442

#

@sturdy swan

#

sent 4 messages in half a second + new account

#

ig there are more of these accounts

limpid axle
#

@cyan flint

sly geyser
#

by this time ig the whole server alr received similar message of some sort

limpid axle
#

haizzz i turned off dm

limpid axle
sly geyser
limpid axle
#

he will reply soon

limpid axle
limpid axle
split delta
#

hii i want to remove my bot from topgg how i can do it

pliant mauve
split delta
#

wheere

orchid axle
split delta
#

@pliant mauve

last vine
#

@split delta in bot page

split delta
#

i found

last vine
#

Not in edit page

split delta
#

ty

last vine
#

👍

limpid axle
limpid axle
# sly geyser

@real laurel @cyan flint @deft python @cobalt sleet

real laurel
#

-b 895634129230651442 dm ads

wild stoneBOT
#

dblMod Banned zzp#5156 (@timid ember)

#

dblMod Banned zzp#5156 (@timid ember)

modest ingot
#

👀

limpid axle
#

@real laurel he still in this server

real laurel
#

can you actually look if they are instead of pinging first

#

thank you

pliant mauve
#

it was cached

#

the user was already banned

limpid axle
#

@real laurel i was still able to ping them

real laurel
limpid axle
#

oh if i reload i wasnt be able to ping them anymore

#

sorry

shy carbon
#

is it some known issue or is it, not enough text provided?

pliant mauve
#

Yes, it’s currently an issue

merry latch
#

When i click on invite the bot , it shows error 404

#

how to fix it?

#

does it have to be aproved?

pliant mauve
#

yep

tardy loom
#

I've been getting this error for the last couple days when I try to vote for the epic rpg bot. Thought it'd clear up by itself but it has not yet PES_SadCat

supple mural
cobalt sleet
bold saffron
#

I have invited my friend in a team.... he is telling he didn't recive the invite, where will he get the invite to my Team?

sturdy swan
#

Aahh...

#

Its 3 week

#

But still no result

long ferry
#

Submitted on the 24th

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

balmy harbor
#

if i add my html to the long description it shows as ext

median wharf
#

@long ferryI got a spam/scam DM from this user...user ID is 895596432751472660

long ferry
#

Screenshot and unmentioned id

#

Banned already

median wharf
#

thank you

limpid venture
#

How do I delete my bot from top.gg?

long ferry
#

Elaborate

pallid elk
#

How would I report a discord bot's owner being hacked, and the bot being non-functional

limpid axle
#

pls rich

#

pls help me

chilly elbow
last vine
limpid axle
last vine
#

use them in commands channel

limpid axle
#

i need support

last vine
#

what suport?

#

issue?

limpid axle
last vine
#

anc?

sturdy swan
#

what's the minimum requirement to get vote credits ?

stoic socket
#

100 votes

long ferry
#

dblcredits @sturdy swan

hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

rapid arrow
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hope someone could give me an answer, ive asked this multiple times but nobody gave me an answer 😅

sturdy swan
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<img src="https://media.discordapp.net/attachments/813079425029242910/895965248727691264/unknown.png%22width=%22256%22/%3E" width="256"/>``` why this can't working
long ferry
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That's not a valid html tag

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Remove the / at the end

sturdy swan
broken pulsar
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Where can I find the link that shows all the bot queue stats and everything

sacred pond
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Your project has bot been approved yet

how to get approved my bot sir?

fringe relic
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A bot reviewer has to review your bot

misty sparrow
long ferry
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That's fine yeah

hidden rootBOT
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@sacred pond

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

last vine
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@long ferry once can u check how many days passed since this bot got submitted 891625784635162655

dense crystal
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Hi, sorry to disturb the devs (didn't know where else to ask) but DSL randomly decided to leave my server (Tamed Dust) 3 days ago, since we have invited the bot back nobody has been able to vote, could somebody please assist us with this issue? Thanks in advance!

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I can provide a quick screenshot of the error. The votes were reset to 0 (previously in the hundreds) and if the vote button is pressed, the following 404 message appears

stoic socket
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latest trial bot reviewers waited around 3 months ish

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what

zinc oracle
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we wont skip queue for you, you need to wait like everyone else.

rapid arrow
zinc oracle
deep garden
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Hello, how do i edit the bots on a server that I added on the site? For me it just shows 1 but i have others, thanks