#support

1 messages · Page 565 of 1

long ferry
#

mine are open

sturdy swan
#

@long ferryok

pine condor
#

Still hapend

coral reef
#

Then you are going to have to wait until it is fully fixed

solid spruce
#

Now that I've redeemed my credits, what now?

long ferry
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

solid spruce
#

Basically, you bid and then if your bot wins, you have to pay?

long ferry
#

yes

vestal basin
#

How do I know if someone has invited my bot from top gg ?

long ferry
#

you could use a custom invite to track where the invite is coming from

vestal basin
#

Umm ok

sturdy swan
#

How to quickly advertise your server on your website

coral reef
#

dblauctions

hidden rootBOT
timid vessel
#

someone help me?

coral reef
#

What's up

timid vessel
#

I went to add my bot and said it was not approved yet what things do you have to do?

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

coral reef
#

We review it

cobalt sleet
#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
timid vessel
coral reef
#

Nothing else, just make sure you're not breaking any rules ^-^

timid vessel
#

What?

#

Os tempos médios de aprovação atualizados são indicados aqui. Isso não significa que levará o mesmo tempo que o bot de outra pessoa levou para ser revisado e não significa que seu bot terá garantia de revisão dentro desse período. Não há tempo exato para a aprovação do bot. Há uma fila e você não é o primeiro, nem é o último. Leia mais sobre nosso processo de revisão aqui.

wraith steppe
#

dblhelp

long ferry
#

it doesn't have a help command

wraith steppe
#

ok

#

how to check botinfo

#

of my bot

coral reef
timid vessel
wraith steppe
#

ok thnaks

timid vessel
#

A ok

#

Thanks

timid vessel
coral reef
#

If not then your going to have to fix what it was declined for then re-apply

timid vessel
#

Ok thanks

fervent garden
#

is giving patrons a higher vote reward fine?

cobalt sleet
#

Yep

fervent garden
#

oki thx ThumbsUp

ember silo
#

What does vote credits mean?

#

it says $15 for me now

coral reef
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

ember silo
#

will i receive $15 at the end of the month?

coral reef
#

No

tight zenith
#

Hi, how can you accept an invite to a bot team?

coral reef
#

email

tight zenith
#

And where should I get that email?

coral reef
#

The email associated with your discord account

tight zenith
#

Hm I didn't received it in half an hour

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

It is a known issue being worked on

long ferry
#

you dont receive team invites per email

coral reef
#

Oh wait

long ferry
#

you have to accept them in your profile -> edit profile -> invitations

coral reef
#

I thought you did

#

Oops

#

Well there ya go sorry @tight zenith

tight zenith
#

Oh ok

#

Thanks!

coral reef
#

Np

tight zenith
#

Now I accepted it but it didn't showed up 😅

coral reef
#

Refresh your cache

long ferry
#

caching issue

tight zenith
#

dblcache

#

dbclresetcache

mighty temple
#

heya my votes got removed they are like 200+ before

#

but now its only 8

#

how-

long ferry
#

votes reset monthly

tight zenith
mighty temple
#

ouch

distant nebula
#

Im unable to reply to a comment any help?

sturdy swan
#

?

coral reef
distant nebula
narrow gale
#

Got a question

coral reef
hidden rootBOT
#

@distant nebula

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

I don't even know wtf I typed there LOL

coral reef
mint schooner
#

yep

stuck marlin
#

why does this keep showing up

#

i’m trying to vote for karuta

stark sun
#

how to advertise my bot on top.gg I filled the form and sender but not heard back from top.gg

#

Thanks

stoic socket
sturdy swan
#

How do i get verified on top.gg?

wide wasp
#

wdym

sturdy swan
#

Im making a bot.

stoic socket
sturdy swan
#

Yes.

stoic socket
sturdy swan
#

Ok.

#

404

stoic socket
#

try again

sturdy swan
#

nvm

#

thanks

stoic socket
#

no problemo

sturdy swan
#

I can't put a description.

#

nvm

stoic socket
#

have you inputted the bot ID

#

then clicked find bot

sturdy swan
#

yea it worked

misty turtle
#

@dire crest nezuko likes u

near wedge
#

Hi, how can I accept an invitation to a team?

#

hello?...

sweet orchid
#

i am brazilian

grand ravine
#

provavelmente ta na fila

gloomy horizon
#

i got this error after submiting announcement

sweet orchid
sweet orchid
grand ravine
#

na pagina dele n vai ter a msg de "aguarde"

sturdy swan
#

My bot literally just had 6 votes a few minutes ago

#

What happened?

stoic socket
sturdy swan
#

Oh okay

stoic socket
#

And it resets when it gets a new upvote in a new month

sturdy swan
#

Ah

frosty flare
#

im trying to add a server so i click

#

to add the bot

#

but once i authorize

#

it says ^^

sharp inlet
#

im getting that too

frosty flare
#

😦

fast locust
#

It's 3 weeks since I added my bot on top.gg. I can't find it! please help!

acoustic comet
#

@cyan flint

sturdy swan
#

how add gif in top.gg description?

bronze bobcat
plush sonnet
#

I am the only owner of the bot.
There's no team! how can any body redeem! Please help

onyx merlin
plush sonnet
#

?

blissful sonnet
#

anyone to help with slash cmds in cogs

sturdy swan
#

@onyx merlin nice bio 👀

onyx merlin
soft flower
#

Haven’t got my bot approved Been 21 days

coral reef
coral reef
soft flower
#

5 days

coral reef
#

It has been 5 days

#

Not 21

soft flower
#

Ooh lmaoo

#

Thought it’s been 22

#

21

#

😂😂😂😂

#

@coral reef can you read mine

coral reef
#

Not even close lol

#

No, there is a queue.

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

soft flower
#

I’ll pay money

#

@coral reef

#

Like 200

coral reef
#

Can't bribe us sorry

soft flower
#

Or is There like a thing to pay for to get your bot infront of the line @coral reef

#

That should be a thing

coral reef
#

No

soft flower
#

Oooof

coral reef
#

It shouldn't

soft flower
#

Yes it should

#

@coral reef

#

You wanna fight

coral reef
#

Please stop talking about this though, it is no longer related to support and has been rejected

soft flower
#

😡

coral reef
#

No

#

I do not

soft flower
#

Yes it

coral reef
#

Stop please

soft flower
#

Ya

grand ravine
#

it is unfair for other users in queue, stop asking for it

soft flower
#

You do mate let’s go

#

@coral reef Im joking all goods lmaoo

coral reef
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

What is up with this website being so slow/buggy?

coral reef
#

It's being worked on

#

performance issues are being addressed actively

plush sonnet
coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

Also known issue :)

plush sonnet
tribal pasture
#

wht i cant transfer my bot ?

coral reef
#

You can

tribal pasture
#

i press transfer and not work

coral reef
#

what does it say

tribal pasture
#

nothing

coral reef
#

is the bot approved?

tribal pasture
tribal pasture
coral reef
#

yeah there should be another button

tribal pasture
#

h press

#

yp can zoom out pic

#

you will fount i pressed

turbid condor
#

?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

tribal pasture
frigid chasm
#

meaning?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

steep lantern
#

Why are the votes for my bot not reseted?

sturdy swan
#

vote for your bot and itll reset

oak ginkgo
cobalt sleet
#

Votes reset to 0 on the 1st of each month. If you're still seeing the old vote count it may be cache. Try clearing your browser cache.

oak ginkgo
#

And even went incigngito

sturdy swan
oak ginkgo
#

It's still the same

cobalt sleet
#

Probably lol

oak ginkgo
#

I cleared my cache

cobalt sleet
#

Try voting

oak ginkgo
#

Yes

#

If some one votes

#

It get reseted

sudden socket
#

hello, I usually have some problems while trying to vote with my cellphone (l’m playing Soccer Guru) even when I use private navigation, anyone would have a tip which is 100% accurate ?

sturdy swan
#

m trying to add my server

#

@cobalt sleet

#

@deft pythonhelp

oak ginkgo
#

dblissue

sturdy swan
#

ohk

oak ginkgo
sturdy swan
#

@cobalt sleethi why 2 message of ban in modlog?

cobalt sleet
#

Because Luca is stinky

sturdy swan
#

LOL

quasi yoke
#

Ye breach of tos always is stinky

sturdy swan
#

lol

#

i am french

#

:))

cobalt sleet
#

Please go to chat in #general this channel is for top.gg support only :)

sturdy swan
#

when can my bot be verified?

cobalt sleet
#

Queue is about 2 weeks or more right now.

sturdy swan
#

oko

cobalt sleet
#

Refresh the page

sturdy swan
cobalt sleet
#

You're not logged in

sturdy swan
sturdy swan
cobalt sleet
#

Clear your cache

#

And make sure you're logged in

sturdy swan
young tusk
#

How long does it take to accept the bot?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

tidal silo
#

hmm

#

dbhelp

#

dblupto

#

hm

long ferry
#

read

sturdy swan
#

Hello

zenith viper
#

Hello,

#

aight

#

I make an bot called ErixBot alright? then there is ppl scammed me and steal it from me and i want now to remove it from the page can u guys tell me what the proofs I need?.

modern lichen
#

How much time it takes for bot approval?

cobalt sleet
modern lichen
cobalt sleet
zenith viper
#

hm

#

i have old pic

#

it's work?

#

i have pic of the teams...

cobalt plaza
long ferry
cobalt sleet
#

@sturdy swan

#

dbl appeal

hidden rootBOT
sturdy swan
upper acorn
long ferry
#

read above

sturdy swan
#

one question
Doesn't Discord have a dedicated server for support?

kindred mesa
#

Is thsre a specific server i go to for the top.gg advertisement to be apart of bidding or+

hidden rootBOT
glass elk
cobalt sleet
sturdy swan
golden sky
#

since new top.gg update my bot doesnt get any invite anymore

long ferry
#

Maybe your bot isn't that interesting to users anymore

golden sky
#

dont thinko so

#

kinda weird that since your release of the new restyle my bot page views went from 300 a day to 50

stoic socket
sturdy swan
golden sky
sturdy swan
#

Not really

#

Kady is really active there

#

There is other devs that can help you too

golden sky
#

i am talking about the tickets

sturdy swan
#

Tickets take a weeks

#

Depends on what day/season

hardy vector
#

help pls

golden sky
#

just do return home

stone juniper
#

there is a cloned bot in your website

#

@cobalt sleet@long ferry sorry for ping..

long ferry
#

Use the report button

stone juniper
long ferry
dusty agate
#

is the reviewed bot is auto after submitting?

long ferry
#

No

#

dbl zendesk how your bot

hidden rootBOT
dusty agate
#

i already read it

#

i mean, after submit, it's will in queue to get review by reviewer, right?

last vine
#

Yes

dusty agate
#

my english... sorry

#

thanks btw

dark kraken
#

its been 10-12 days since i applied with my bot, havent got any responce

pliant mauve
#

it may take longer than that.

dark kraken
#

bruh moment

dark kraken
gleaming void
#

It's been 8 days and it's still not

#

😡

shell gale
#

8 💀

shell gale
pliant mauve
#

dbl upto @dark kraken @gleaming void

hidden rootBOT
#

@dark kraken @gleaming void

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

wicked wyvern
#

how can i add custom css to my bots page?
i tried using <script> tag inside description its not working thou

gleaming void
#

But why they are taking too long

long ferry
#

because we're voluneers

gleaming void
#

Volunteers?

long ferry
#

bot reviewers are volunteers

gleaming void
long ferry
#

they do queue, but reallife goes before that

gleaming void
#

😒

azure tusk
#

That's pretty insensitive of you mate to react like that

#

You need to learn to wait if you can't wait for a bot to be reviewed then good luck with adult life you'll need it

naive sapphire
#

My bot has been Accept, but the bot Name has changed recently & the image has changed too.

The bot appears in topgg With old Name & no image.

You can fix It, i think that I need to send the new Name & new image of the bot no?

hidden rootBOT
#

@naive sapphire

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

dreamy onyx
#

what can i do with the credits i get from server voting?

azure tusk
#

Use them for auctions

naive sapphire
dreamy onyx
long ferry
#

dblauctions

hidden rootBOT
sturdy swan
#

Someone know why users can t post reviews on my top.gg bot page?

dreamy onyx
long ferry
sturdy swan
#

Thx a lot

slow jacinth
#

where do i suggest something on topgg?

long ferry
dusk atlas
#

sa

proper laurel
#

how to see how many peoples are in the server

#

as a normal guest

#

and without using basic maths

sturdy swan
#

wym?

fervent olive
#

hi, how do i change the link to a bot website?

#

i cant seem to find it on the edit page

long ferry
#

You cannot change the vanity of a bot page

it was a thing for certification but certification is deprecated

#

which means you cannot do that anymore

fervent olive
#

i meant the link to a bot website

long ferry
#

Oh that's related to your support server, website url and github repository

fervent olive
#

the website url box isnt there

long ferry
#

yup known issue right now

fervent olive
#

ah ok

#

is there something i can sign up to to be pinged when its fixed?

long ferry
#

unfortunately not no

fervent olive
#

ah ok, is there an ETA on when itll be fixed then?

long ferry
#

there's none either

fervent olive
#

ok

#

no worries

#

thanks for the help :)

obsidian sparrow
#

:(

#

Why is this happening?

long ferry
#

We're aware of that issue with announcements

north rock
#

Can we earn real money through making bots??

long ferry
#

you could implement premium features onto your bot in order to have people pay for them

north rock
#

oh okk

sturdy swan
#

Is this error fixed now?

long ferry
#

It is not fixed yet

trim vine
#

So whenever i try to add my server to top.gg because im trying to be able to vote for it it keeps popping up with a 403 error page

#

im not sure why though

sturdy swan
#

hey
when top.gg will test my bot

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

okey

cobalt plaza
#

Where i get notification my bot get approved or denied

desert blade
#

you'll get a dm

cobalt plaza
#

My dm is off

#

:(

#

Maybe from official bot

long ferry
#

dblnotified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

cobalt plaza
#

Ok

#

My dm is off can watcher able to dm me?

long ferry
#

no

cobalt plaza
#

Oo

#

So

sturdy swan
cobalt plaza
#

Ok

steel kraken
#

Its been a week but my bot isn't showing in the search results

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

steel kraken
#

(Tried editing before posting the message)

long ferry
#

It's a possible fix, it might or might not work

steel kraken
#

ok

frail barn
#

it seems i don't have permissions to vote? o-o

long ferry
#

wait what KEKW

#

try voting again later

sturdy swan
coral reef
#

Thonk This is new to my eyes

coral reef
sturdy swan
#

id: 533156497853775873

coral reef
#

@long ferry bean time pogT

sturdy swan
#

lmao

long ferry
#

sure

stoic socket
#

they've been reported before smh

coral reef
#

pog Thankies

sturdy swan
#

there's been a lot of people

#

trying to buy accounts

#

it stopped for a bit

#

but then it started again

long ferry
#

feel free to always report them to us

sturdy swan
#

always

sturdy swan
sturdy swan
long ferry
sturdy swan
#

Where is the report channel

coral reef
#

There isn't one

#

You can just dm a moderator

sturdy swan
#

Which

#

#WeWantAReportChannel

coral reef
stoic socket
coral reef
#

Would be spammed

#

And not as helpful as you think

#

Just dm a moderator with proof and the users ID and it'll be handled the same way as it would in a "report channel"

coral reef
#

Not really no

sturdy swan
#

when can i get to know if my bot has been approved

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

daring hill
#

Do I need to keep DSL bot in my server

coral reef
#

Yes

stoic socket
#

Still here @sturdy swan

autumn flame
#

i submitted my bot last week will it take more time for verification??

coral reef
sudden socket
#

hello, I usually have some problems while trying to vote with my cellphone (l’m playing Soccer Guru) even when I use private navigation, anyone would have a tip which is 100% accurate ?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

surreal swift
#

It's not possible to subscribe to top.gg's Premium Membership.

long ferry
#

what does it respond with?

fallen oxide
#

Could I get mine back please?

long ferry
#

you have an active bot on the server and the role

surreal swift
long ferry
#

refresh, it should then automatically charge you after a bit

fallen oxide
#

The auctions role

surreal swift
surreal swift
long ferry
#

it should automatically charge you then

#

not sure what happened

#

Yeah I'd suggest waiting then, adding to site issues

#

can reproduce

coral reef
#

Same

grave tangle
#

What does this icon mean?

coral reef
#

hover over it, it should say

grave tangle
#

It's not showing anything

coral reef
#

Are you on a bot or server page

long ferry
coral reef
#

Can't help ya if I don't know where that is from

grave tangle
long ferry
#

where do you see that? that could help

grave tangle
long ferry
#

server count

#

and for servers, member count

modest acorn
#

is there a fix for error when posting new announcement?

long ferry
#

there's not no

coral reef
#

not atm

modest acorn
#

sad

grave tangle
long ferry
#

through your bots code

coral reef
modest acorn
#

the issue has been there for months tho...

coral reef
#

The team is working on a lot of issues right now

#

It's being worked on don't worry

modest acorn
#

I see, gl with fixing bugs 😄

coral reef
#

<3

long ferry
vale minnow
#

hello

#

I waited 8 days and nothing happened

#

to my bot

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

coral reef
#

Can take longer than 8

modest acorn
last vine
#

15 people are working to review bots

coral reef
#

That's how many people are online on the staff team

last vine
#

If I am not wrong*

coral reef
#

We aren't constantly reviewing, we have lives too

#

We are just volunteers

last vine
#

Ik

#

But just saying

coral reef
#

We know dw

smoky geyser
#

Is there a way to get all reviews for an old server reset / start a new page?

coral reef
#

If you delete a page and re-add it all data that was on it before is gone

rare willow
#

when i press save after editing it says saved changes successfully but the actual page hasnt changed

smoky geyser
coral reef
#

That shouldn't happen i don't think

smoky geyser
coral reef
#

You can flag those

sly prism
#

My friend isnt recieving a teams invite
even after clearing cache and all

smoky geyser
#

Well, I'm trying to get all of the reviews removed

long ferry
#

not possible

smoky geyser
#

would I flag all of them? They aren't all a violation

long ferry
#

reviews are bound to a server, doesn't matter if deleted or not

#

We only remove reviews that violate our review guidelines

smoky geyser
rare willow
robust anvil
#

I had to resubmit my bot cause I wanted to remove someone of the list (its still in approval), but when I just submitted it and the user is still on the list. why is that?

robust anvil
#

I did, and it's still showing

sly prism
#

My friend isnt recieving a teams invite
even after clearing cache and all

sturdy swan
#

hi

coral reef
#

hi

sturdy swan
#

What are the requirements of being a certified bot?

#

100k guilds?

stoic socket
#

they stopped doign it

sturdy swan
#

Ohh 👀

stoic socket
#

and its going to stop being on the site soon

sturdy swan
#

Now bugs bugs lol

stoic socket
#

welp its constantly growing and its gradually improving again

sturdy swan
#

Hmm now

#

Hey bro I need a help

coral reef
#

how can I help[

robust anvil
robust anvil
#

Does that fully works already or not?

coral reef
#

For the most part yes

robust anvil
#

I'll try it then, thanks

analog hinge
#

Can’t find my bot. Got the message tho saying it was accepted.

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

feral frost
#

hello

#

could you change my nickname to Bob

#

pls

coral reef
#

Nicks can only be changed by boosters

glass elk
feral frost
#

oh

real gulch
#

Hi, I had a question: How do I accept a team invite?

coral reef
real gulch
#

Alr, thanks!

#

Got it

coral reef
#

Np

gleaming void
#

9 days

coral reef
#

Can take longer

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

karmic junco
#

fake discord link

dusk atlas
#

botum ne zaman onaylancak yha 😦

#

ve turk kimse yok

#

.d

fossil prairie
dusk atlas
#

@fossil prairiesunucunu oraya ekle 15 gun içinde onaylanır

#

@fossil prairieadd your server there Approved in 15 days

fossil prairie
sturdy swan
fossil prairie
#

There was no link

sturdy swan
#

yanlış bilgi verme

fossil prairie
#

To vote

dusk atlas
#

ciddimi

#

ekliyim bende

fossil prairie
#

English ?

sturdy swan
analog hinge
#

What’s the link to my bot?

sturdy swan
fossil prairie
#

But I dint understood how to vote server @sturdy swan

sturdy swan
#

youll first have to add it then go to your servers page and click vote

fossil prairie
#

@sturdy swan explait clearly bro once

sturdy swan
#

i did? waitWhat

coral reef
#

you press the vote button

fossil prairie
#

First what I have to do ?

coral reef
#

Add your server to the site

fossil prairie
#

Ha I did bro

#

Next

#

@coral reef

coral reef
#

You go to the page of the server and then press vote?

fossil prairie
#

That's not coming bro -_-

coral reef
#

Is your bot published?

#

go to top.gg/servers/me

foggy flame
#

what does it stand for

coral reef
#

api?

foggy flame
#

i mean what can i get with it

coral reef
#

Application Programming Interface

foggy flame
sturdy swan
#

look at the docs

coral reef
foggy flame
#

ok ok

#

got it

#

ty

fossil prairie
#

How to copy that link bro but @coral reef

coral reef
#

What link

fossil prairie
#

Vote link

coral reef
#

Go to that page and find your server

#

Then click view

#

And press vote

sudden socket
fossil prairie
#

Kk

#

O got bro

#

Thx

trim vine
#

🙁

sudden socket
long ferry
#

Safari is bad

coral reef
#

kek

sturdy swan
#

Hello I have submitted my bot 2 weeks ago and it has yet to be reviewed.

coral reef
#

13 days

sturdy swan
sudden socket
misty sparrow
#

cringe game scam

#

843942037689991200

long ferry
#

yup thanks

misty sparrow
#

np 🙂

sturdy swan
#

can you remove this bot becuz at top.gg the ownership was having at my another account so it has been disabled few months ago i already gave the developer portal ownership to my friend so he gave me back but i want to add again at top.gg

long ferry
#

Login and delete it

sturdy swan
#

breh

#

read properly

#

that account got disabled few month ago

mental gate
#

ping ?

sturdy swan
#

yea one guy pinged you

#

and deleted

#

cheak the logs

#

@fossil prairie this

fossil prairie
#

Yeh bro @sturdy swan

#

Just I wanted his tag

dusk atlas
#

@cyan palm iyi günler

#

ben şimdi bi 10 gun daha beklicem değil mi ?

little pumice
#

@cobalt sleet

#

How I use karuta

#

@sturdy swan buddy how I play karuta here.

long ferry
#

@little pumice we do not have Karuta here

tight kernel
#

I'm having trouble listing my server on Topgg

#

Once I add the bot to my server, it shows 403 forbidden (error) and has me go back

cyan palm
still plume
#

sorry

cyan palm
dusk atlas
shadow frigate
#

Im very confused, im sure some recent update prob broke my bot's page but now it looks very bad and weird on phones:
https://top.gg/bot/623481583411658753 the background is just half, the rest is black
When using beta features

#

this wasnt happening before, its prob been there for 1/2 weeks

long ferry
#

There were CSS changes

#

It's the owners responsibility to keep them updated

tight kernel
long ferry
#

Clear cache

stoic socket
#

ah fixed

#

i just refreshed

sturdy swan
#

report button for reviews reports an other review

tight kernel
long ferry
#

what exactly are you accessing? the edit page?

#

or just the server page

#

access the edit page first if possible

tight kernel
long ferry
#

go to https://top.gg/servers/yourserverid

golden bramble
#

Is it possible to have some html code in the long description? Because it is not described on the website anymore

tardy cradle
#

Im struggling to locate things within the site like its really buggy for me, when i go to my profile it loads my other accounts profile everytime, when i accept an invite from a team it won’t work or show the team, when i created a team it dosent display it. any fixes..?

long ferry
spring iris
#

how to you update your user page

#

some of the servers on mine i havent been in in months

spring iris
#

you dont put your server id

#

you put the actual id

tight kernel
#

ooooh i got you

#

THANKS!

spring iris
#

yup

misty rivet
#

lol

sturdy swan
#

is there any how i could like get lot of bots invites to pop up

#

cause i wanna add multiple bots and its taking me long to right click and click new tab on every bots

zinc sonnet
boreal stream
#

hello

#

Your form contained some validation errors

sturdy swan
zinc sonnet
stoic socket
#

@unreal gull

sturdy swan
#

is there any way i could see bots list by their members count and not vote counts

boreal stream
#

I am Turkish
My English is weak
i am getting an error like this
Your project is not yet approved
Read this article for more information.

sturdy swan
#

cause usually highest vote goes to the economy bots because vote 4 rewards

cyan palm
#

Onay işlemleri yaklaşık olarak 1 hafta veya daha fazla sürüyor.

boreal stream
#

merhaba nasıl onayladım

#

siz türkmüsünüz

sturdy swan
#

merhaba nasil sin

#

ben turkish ogrenmek

boreal stream
#

iyiyim teşekkür ederim siz

boreal stream
long ferry
cyan palm
#

Eğer botunuz kurallarımıza ve Discord ToS'una uyuyorsa tek yapmanız gereken beklemek. Botunuzun sırası geldiğinde botunuzu inceleyeceğiz ve herhangi bir sorun bulamazsak botunuzu onaylayacağız.

sturdy swan
#

uzgunum ben no understand

long ferry
#

otherwise nothing much I can do

#

Feel free to report that bot though

boreal stream
golden bramble
#

I can't submit my bot, is there any way to fix that?

cyan palm
golden bramble
#

Its just a button that loads and then does nothing

long ferry
#

@zinc sonnet are you possibly able to get that owner in contact with me? I again otherwise cannot do anything about it

zinc sonnet
#

Their email and password have been changed, they've completely lost control of the account

boreal stream
snow ravine
#

my bot contact with botghost

#

Is this a violation of the rules

long ferry
#

If your bot does not have more than 5 custom commands, it will be declined

golden bramble
#

Uhh, I need help, I have to edit my bot page before its getting reviewed

#

Ahh got it

sudden socket
coral reef
#

pog

sudden socket
#

gracias

brittle marten
#

can / commands accepted?

spring burrow
#

There is a problem in the website

#

when i prase profile

#

it redirect me to login

#

i login then re parse profile

#

it redirect me to login again

sweet orchid
#

alguem me manda um exemplo de eventu votes do top gg
pfv n to conseguindo etender a api

long ferry
stoic socket
#

you don't even have any bots

#

ah i getchu

#

wait until a mod can assist further

wet mauve
#

How'll get that my bot is approved?

coral reef
#

Does it just have the same name or?

coral reef
hidden rootBOT
#

@wet mauve

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

wet mauve
# coral reef dblupto

I mean last time here was one channel which shows approval bots and and also data update but now it's hidden or I'm not able to see those channels

wet mauve
#

Ohh Okay thank you for reply

coral reef
#

np

main ingot
#

can someone help me? this always shows up whenever i tried to login with mobile (it works well with pc though) i tried to clear the browser cache (not working) and clear data the whole browser (still not working) please help me miku_confused

snow ravine
#

Can I speak arabic here?

pliant mauve
#

sure

snow ravine
#

Do you understand arabic

pliant mauve
#

no but I can use google translate

main ingot
snow ravine
main ingot
#

anyways this doesnt work on opera gx but works on chrome

#

(a few days ago it works with opera gx)

sturdy swan
#

Hii got a question

main ingot
sturdy swan
#

Can I change the id of a bot approved ? Like to replace it by another bot

#

If its possible

snow ravine
#

هل تعتبر مخالفة استخدام موقع botghost @pliant mauve

pliant mauve
sturdy swan
#

it’s the same code bro

#

just i migrated to another bot, with a ancien creation date

pliant mauve
#

You can't change the bot client

sturdy swan
#

Oh bad

pliant mauve
#

you will have to submit a new one

sturdy swan
#

so I have to resubmit again

#

its sucks

#

I have to waittt again

pliant mauve
snow ravine
pliant mauve
#

أعتقد أنه يجب عليك إضافة واحدة أخرى حتى يتم اعتبارها معدلة

snow ravine
#

Okay

#

لدي سؤال ثاني

pliant mauve
#

yea?

snow ravine
#

هل يمكن إضافة البوت bdfd الى top.gg

snow ravine
#

شكراً
Thank's for help me

pliant mauve
#

np :)

heady copper
#

guys

#

help

cobalt sleet
#

Could you DM me more information? Have you reported the bot through the report button on the bot page?

heady copper
#

My Discord account has been hacked How can I bring it back my bot account to me on top.gg

#

I can prove

cobalt sleet
zinc jackal
#

is it tos to do bot giveaways to inv the bot?

latent creek
#

why is top.gg api giving me "401 Unauthorized" when i pass the correct token

sudden owl
#

is paypal the only way to do this how can i use anouther way beside paypal

hidden rootBOT
#

@sudden owl

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sudden owl
#

ty sry

bleak dragon
#

Eu não consigo votar em nenhum bot

lyric tendon
#

Why does my bot not show up in search results? I'm searching keywords that show up in the name, description, and tags and it doesn't show up

lyric tendon
#

Fairly new but it is verified

opaque wing
lyric tendon
#

It's newish yeah

opaque wing
#

It takes about an hour for it appear. Sometimes, a day.

lyric tendon
#

Ok

hoary rivet
#

This the channel I ask for help with a bot?

fluid nest
hoary rivet
#

I added servant of niris to my discord but I cannot get it to come online. What can I do?

hoary rivet
#

No I added it from the top.gg website

#

It’s a destiny 2 bot

fluid nest
hoary rivet
#

👍

jade osprey
#

Not being impatient but it's around 9 days since I submitted my bot I just wanted to know whether it was declined or something

sturdy swan
#

nope

#

youll get a dm from watcher and a ping from #logs (currently hidden) if its approved and if its not then a dm from watcher and a ping from #mod-logs

jade osprey
#

And my bot is already declined or something

sturdy swan
#

no

#

its not

idle bone
#

My bot got approved yesterday but it's not shown on the website

#

What should I do?

#

Someone please tell me

bleak dragon
#

Why can't I vote for a bot? Every time I press the vote button, this message appears:

steep lantern
#

@idle bone check this message
It's a known error that some bots or servers are not appearing in search

vocal tiger
#

Hi, may I know why my bot's support server isn't showing up in the website?

#

And also, do I need to put only it's ID?

sturdy swan
#

no

sweet fjord
#

how do i setup vote rewards? Like when they vote for my server they get a role?

cobalt plaza
near pike
long ferry
#

Clear cache and cookies and try again

sturdy swan
#

Luca bot has problem

crystal tree
#

Why does deleting a server not delete its comments hmmthonk

#

and reviews

bleak dragon
long ferry
#

I meant @near pike

bleak dragon
#

Clear cache?

#

How

honest crypt
#

2weeks but no reviews about bot

bleak dragon
long ferry
#

dblcacheclear

hidden rootBOT
woven pier
long ferry
#

go to /edit first

woven pier
#

cant add a server

long ferry
#

after adding dsl to your server

finite steppe
#

orrrrrrrrrr

long ferry
#

top.gg/servers/yourserverid/edit

finite steppe
#

DSL is in the server

long ferry
#

are you sure its in the server and has create invite perms?

finite steppe
#

Yep

long ferry
#

and that exact bot?

finite steppe
#

Must be an older version

#

1 sec

long ferry
#

yeah that's definitely not our bot

#

the name dsl does confuse, I agree

finite steppe
#

Welp

#

Same issue now

#

T.T

long ferry
#

clear cache

finite steppe
#

how do that

long ferry
#

dblcacheclear

hidden rootBOT
finite steppe
#

Same thing

stark solar
#

Hi one question

#

Is there any command or way I can see in what servers r my bots

#

Without me being in that servers

long ferry
#

no

long ferry
#

yeah should be

last vine
#

@stark solar come in dm

stark solar
#

Sure

finite steppe
#

I'm completely locked out

#

Cant edit it

#

Cant do anything with it

long ferry
#

but are you able to access that page

finite steppe
#

Yes

long ferry
#

and edit does not work at all?

finite steppe
#

There's no edit button

long ferry
#

logout and back in?

finite steppe
#

Did that twice

#

:\

nocturne robin
#

announcement in top.gg still not working :(

cobalt sleet
long ferry
#

do a relog now though

nocturne robin
#

ik that

#

but when will it be fixed

brittle marten
cobalt sleet
nocturne robin
#

:(

finite steppe
tepid glacier
#

Been voting through gg for like a year and now all I get is this had all week ads won’t play and the page just refreshes twice then says this

long ferry
ancient tinsel
#

I am waiting more than 1 week and 6 days to verify my bot

#

Whats Happening

long ferry
#

Dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

cunning owl
long ferry
#

At least not really compatible with top.gg

misty rivet
#

nah chrome mobile is ass

last vine
#

Best is brave , opera and IE

misty rivet
#

opera

#

go brrr

idle bone
#

Are DiscordBotList and top.gg same?
Coz I have seend mny bots have vote links to both top.gg n dbl

idle bone
#

?

sturdy swan
#

hey i am little uncertain but do topgg mods test slash commands that are not listed on the help command list?

idle bone
#

and it also shows discord bot list on the website

sturdy swan
#

Because its their support server.

long ferry
sturdy swan
#

DSL = discord server list

long ferry
#

Top.gg was previously called Discord Bot List, but is top.gg now

idle bone
#

How many days does it take for my bot to appear on search results after its approved!?

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

ashen wraith
#

When my bot went for bug fixing, the reviewer got time to review. i was waiting for 11 days then i got this result . At that time I am so angry 😡

sturdy swan
#

1-2 weeks

ashen wraith
#

@vivid turret

ripe anvil
#

This glitch sucks

sturdy swan
#

English flag us not 🏴󠁧󠁢󠁥󠁮󠁧󠁿

ripe anvil
#

See server count

sturdy swan
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Its 🇺🇸

ripe anvil
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It added 4 lakh servers lol and then deleted them

sturdy swan
#

Okay

long ferry
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dblupto

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

See above

#

You'll have to resubmit and wait again

ashen wraith
#

I have submitted 2 times it's 3rd time

long ferry
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Then make sure your bot is mainly done before resubmitting to avoid such thing again

ashen wraith
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😡

#

Ok

hexed fern
#

Hi sir can you help with my problem our server 2ndpage or nextpages are errors what we will do? https://top.gg/servers/789106549251244032 check it to yourself please

outer socket
#

i need help

long ferry
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Known issue

outer socket
#

i can't vote

long ferry
#

Elaborate

bleak dragon
long ferry
#

Yeah no clue then

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Try a different browser maybe

outer socket
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sorry for bother you

bleak dragon
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It doesn't work on google chrome, I tried it in another browser and it worked

long ferry
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then you didn't clear your cache/cookies correctly

sturdy swan
#

why i cant regenerate token?

ripe orbit
#

selamun aleyküm

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Destek Ekibi Burdamı aceba

snow ravine
#

Hi

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@long ferry can you speak arabic

long ferry
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no I cannot

snow ravine
#

Does anyone support here speak arabic

sturdy swan
#

How would one accept an invite to a team?

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How can i advertise my bot on top.gg?

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Is already

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Then done?