support

[coral reef]

@sturdy swan @bold shale You can conversate about discord verification in another channel like #general or in the discord developer server, support is not the place for this though.

Discord Developer Server
https://discord.gg/discord-developers

[sturdy swan]

i know everything dont ping me

[tropic kelp]

Guys, its been like 4 or 5 days and my server still hasn't been published.

[dusky ice]

It does take sometime, reviewers are humans as well.

[grand ravine]

Server

[grand ravine]

Check whether cache didn't get in the way

Or maybe it was blocked for some reason

Or you kicked @small lantern

[coral reef]

Servers aren’t reviewed ^-^

[coral reef]

Make sure all required fields are filled out

[sturdy swan]

my bot info only not showing

#commands

[coral reef]

Use dbl prefix not -, Luca broken

[sturdy swan]

ok thx

[coral reef]

Np

[jade grove]

Do approved bots show up in mod-log?

[rough bane]

i add the dsl bot to my server but when it redirect to top.gg website, 403 forbidden appeared

[dusky ice]

oh ok lol

My friends are so misleading-

[autumn flame]

how many days will it take to get verified by top.gg

[dusky ice]

about 1 week, there is no actual time tho, it ranges

[grizzled chasm]

[jade grove]

Do bots need to be verified (by discord) to get approved on top.gg? Otherwise they will hit 100 servers and the invite link will stop working right?

[sudden portal]

Why do I see 2 different websites in different browsers?

[pliant mauve]

the old and the new one

[pliant mauve]

verified or not, bots are eligible at top.gg

#general

[rough bane]

i add the dsl bot to my server but when it redirect to top.gg website, 403 forbidden appeared

[pliant mauve]

try clearing your cache

[rough bane]

ok i will try. thanks in advance

[versed silo]

I was trying to upload my bots website into the page , but it didn't display the text box

This is on the new version page

[last vine]

alright

now html tags are working

in top.gg

[livid panther]

hi i need some help
i'm trying to setup a reminder
$natural 6pm send KVM @ 9:30pm manila time every monday to #main-chat

[rustic ravine]

[livid panther]

howevery it shows "Reminder for 💬main-chat set for in 13 hours"
why in 13 hours? and it is wednesday right now so it's supposed to be longer than 13 hours. Even days ahead in terms of hours.

[cobalt sleet]

dblwrongserver

[hidden root]

@livid panther

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[livid panther]

oh i see thanks for redirecting me

[last vine]

html tags are working but style tags aren't

[cobalt sleet]

Style tags are working fine. Make sure your code is correct. You can ask in #development for help.

[last vine]

okay

[pale lynx]

Can we ad image in BG for servers

[last vine]

yeah working now my code was wrong

[rough bane]

its still 403 forbidden, i have clear my cache but noting happened

[raw river]

That issue also happened to me but I managed to fix it and it will not work by clearing cache or cookies

[rough bane]

and how the solution ?

[raw river]

@rough bane give me your server link In dm

[rough bane]

the invite link ?

[raw river]

Ya

[mystic timber]

How do i let the Bot Auto Assign a Role after A Person Votes?

[frail locust]

How can i remove "Creators" from my page?

[amber orbit]

Hi guys

Someone register a bot Lyo bot with my code and my messages

How i can remove their not from the website

[last vine]

idk it helps or not but try removing teams

[frail locust]

It's not in a team.

[last vine]

u said creators right

okay

I thought your bot team

[sturdy swan]

@minor coraleCounter blox is crashing right? I just created a new account and when I play counter blox I don't see the mouse. I have tried on many different computer, laptop and different accounts but it doesn't work.

[sturdy swan]

Is this a new scam?

@cyan flint

[long ferry]

dblwrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

@sturdy swan nah just someone confused

[chrome nest]

Ammmm

Hi

I Submit My Bot In Top.gg Bot After 11 Days My Bot Not Your bot Not reviewed By Top.gg :/

Please Answer Me In Dm :/

[last vine]

nah

It takes time

more than 11 days

[stoic socket]

Check the data dog stats

https://topgg.dbot.cc

That’s just a short url btw so I can easily send the link ^^

[kind rover]

dbot

[sturdy swan]

ok 👍

[foggy plume]

I am Admin In A Server But I Cant Change Or Edit Server info in top.gg

Only 3 people has admin perms 2 people are not active now only me is there i want to Claim the Vote Credits Bruh... no one can claim it now

[sturdy swan]

When will I get to the 1st queue for my bot to be checked?@cyan flint 891685449800777739

bot id: When will I get to the 1st queue for my bot to be checked?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

hey so its been a week from when i submitted my bot i was wondering when it would get tested

[pliant mauve]

it may take longer than 1 week

[sturdy swan]

oh ok

ty

[pliant mauve]

np :)

[dense snow]

Why can't you put my bot on top.gg

And I want to repeat the presentation of Maybee

[long ferry]

Known issue

Clear cache

[long ferry]

Elaborate

[twilit arch]

any fix?

[long ferry]

No

Wait until the issue gets fixed

[twilit arch]

[long ferry]

There's no eta

[stone juniper]

can i use html markdown in long description?

[mystic timber]

Is there a way to auto add a role once someone has voted?

[stone juniper]

yes by there bot

or by the api

[mystic timber]

Which bot is it ?

[long ferry]

Then you did not edit your server correctly, what's the server id

Restarting your pc won't make a difference

[dense snow]

What!!!!!!!!!!!

[stone juniper]

there are a lot of bots just type vote tracker

[long ferry]

Explain what you mean with it

[stone juniper]

can i use html markdown in long description?

[long ferry]

There's an ongoing issue with it right now

[mystic timber]

Yea but how do i set it up is there like a way?

[stone juniper]

yes

[stone juniper]

okey

[long ferry]

Was never added to top.gg, add DSL and go to your edit page

Fill out all the fields etc, then submit

Should show up then

[dense snow]

How do I delete a new submission and do a new bot submission?
@long ferry

[mystic timber]

Can u show me of something?

[long ferry]

Use the delete button on your bot page

Is DSL in your server

[dense snow]

does not want
@long ferry

[long ferry]

Be more precise, what does not want

Explain it

Does dsl have create invite perms?

Aka is it on the server now?

[dense snow]

At least you don't want to delete a new submission

@long ferry

[long ferry]

I am not able to understand you

What tells you you cannot delete your bot

[dense snow]

Wait ..

@long ferry

[stone juniper]

what

[long ferry]

Also no need to ping me each time

[mystic timber]

Can u show me a way to do it ?

[stone juniper]

send me ur server

[long ferry]

https://top.gg/servers/invite

@compact lynx clear cache and cookies, then try again

Then you do not have access on that server

[last vine]

lol

don't worry

try clearing cache

or refreshing

I am getting laugh beacause u are the owner and server not letting u to control

okay

hope it will work

[long ferry]

@compact lynx wrong account maybe?

Otherwise no clue

[amber orbit]

Hi can you help me?

[cinder bobcat]

what's ur opinion on, Which language is better for Bot developing, Js or Python

i am so confused with this

[placid salmon]

When will listing actually be listed in vote order. It's been broken now for like 2 or 3 weeks. What's the point in encouraging people to vote if it's not even in order?

[last vine]

its your wish

If u find js easier than go for js

if u find pythin easier than go for python

[versed silo]

Website Text Box not displaying

[upbeat pasture]

this person left a review on their own bot to boost stats

https://top.gg/bot/536991182035746816

[spring root]

:lmfao:

[mint schooner]

[sturdy swan]

So what am I in the queue to check the bot?

@cyan flint

[cyan flint]

you cant see where in the queue where you are, but wait time is around 1 week

[long ferry]

Known issue

[solemn wharf]

how can someone use top.gg credits

[cinder scroll]

Any reason why I can't login to Top.GG?

[spring root]

[spring root]

Idk

[long ferry]

dblpins

[hidden root]

@cinder scroll

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[long ferry]

dblcredits

[hidden root]

@solemn wharf

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cinder scroll]

mkay

[solemn wharf]

k

[spring root]

dblinvite

dblhelp

dblcredits

Only mods

😦

[last vine]

@long ferry actually I have a small problem from my bot it actually goes offline for 2 to 3 min everyday and come backs online itself so please don't decline my for this it will be back online on itself after 2 mins

[spring root]

Are you using repl.it?

[last vine]

Yeah

[zinc oracle]

they are just text responses, if you know the command then you know the response.

[last vine]

Yes only mods

[zinc oracle]

when we invite the bot if its offline for more than 15-20 seconds it will be denied, we cannot wait 2 minutes for every bot, so we cant wait 2 minutes for yours.

[last vine]

But If I dm the reviewer who reviewed can he continue review without queue?

[zinc oracle]

nope

if its offline, its a proper decline. we dont re review for things that are not our mistake

[last vine]

But what if I re submitted?

[zinc oracle]

youll wait in queue again

[last vine]

Uh

[long ferry]

It will get declined if it is offline during reviewing

Get a reliable host before adding your bot to top.gg if you do not wish to get declined

[last vine]

But

Hmm

Okay I will try

[pale lynx]

@long ferry can staff edit page for server

[hybrid crystal]

_p https://youtu.be/pRsEaIrsd_A

[analog cape]

Well needed information, thank you.

[long ferry]

Users with either manage servers or them being part of a team that owns the product

If not, refer to

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

Dblbotcommands @hybrid crystal

[hidden root]

@hybrid crystal

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[wide spade]

use railway.app

its same as heroku but it doesn't restart after 24h

[spring root]

But why can’t normal people use ?

[stoic socket]

prevents minimodding

[spring root]

Oh

Is it a mod bot?

[stoic socket]

yeah

[spring root]

I wanna invite it to my servers

Tho

Lol

I didn’t finish making help commands 😭

[zinc oracle]

its a private bot

[spring root]

Oh 😦

But one

Doubt

Why does @small lantern have only one command ?

-ping

[small lantern]

Pong!

[fringe relic]

It’s meant for helping list servers

[spring root]

What’s my role

?

[fringe relic]

Whitename

[wide spade]

will my bot get removed if i leave this server
it only got removed when the owner will be banned right?

[spring root]

Oh kk

[fringe relic]

Meaning no role

[spring root]

😦

[onyx merlin]

i would like to know that when my bot will get approved as lot's of days have past and i dont know what happened about my application.

[spring root]

If it reaches 100 servers

Then it will get verified

[sturdy swan]

wrong and they meant top.gg verification

[spring root]

Um ok

[sturdy swan]

it takes 1 week or longer

[spring root]

Wht

[onyx merlin]

Around 10 days

Before

[spring root]

WHT

noooo

Me ded

Then

Wait

It’s not applicable yet

Lol

My bot is in testin mode

[onyx merlin]

Like i apply 10 days before for top.gg

[last vine]

Okay

[wide spade]

@zinc oracle

[fringe relic]

No, unless the owner gets banned

[spring root]

I can’t nick myseld

Oof

[zinc oracle]

it wont get removed for leaving

[fringe relic]

It will be here if you leave

[wide spade]

k thanks

[zinc oracle]

nickname perms are locked to nitroboosters+

[spring root]

😦

@sturdy swan!

Oops

I did accidentally

Sry

I was seeing whether my bot is here

[zinc oracle]

bots are not added here

[spring root]

It’s name is also Echo!

[zinc oracle]

anyway #general if you dont need support

[spring root]

Wht

K sry

[brittle orbit]

uhm... Maybe add a comment automod or something-

[fierce kiln]

LMFAO

[brittle orbit]

yup...

[sturdy swan]

what should I put

you dont need to put anything to that

ok

only things that has *

so what to do now?

[zinc oracle]

read this article for more information

[sturdy swan]

ok

[wind anvil]

watafak XD

scammer!

[brittle orbit]

lmao

[wind anvil]

@zinc oracle sorry for ping but we got scammers here

[zinc oracle]

Proof and id?

[ruby hull]

there is still a scam post in #commands

[sturdy swan]

how we can have credit ?

[reef sigil]

hey i changed bot page but doesn't work

why

and i try refresh data

[long ferry]

dblcredits

[hidden root]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[long ferry]

dblissues

[hidden root]

@reef sigil

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

i have 100votes but i didnt get credits

[stoic socket]

I have a suggestion:

Create a subomain called something like queue.top.gg which redirects to the datadog

i use the shortdomain i created (https://topgg.dbot.cc) but i feel like people don't wanna use the random domain i send

[long ferry]

Fully read it

[sturdy swan]

help me

[long ferry]

Known issue

[sturdy swan]

help me

[stoic socket]

@sturdy swan

[sturdy swan]

what that mean bruh -_-*

[stoic socket]

a mod responded

its a known issue

[sturdy swan]

i fuly read it but i didnt find why i didnt receive credit

[sturdy swan]

You need 101 votes

[zinc oracle]

You can reapply whenever you want

Obviously you'll need to fix the issue though

Rejected for?

You need to wait in queue yea

[flat pulsar]

I don't get any notifications from top.gg anymore whenever I try to set up reminders. I looked up in site issues but didn't see it so im assuming its just happening to me. Anyway to solve it?

[long ferry]

Notifications may not work anywhere

[flat pulsar]

So its an issue with the website?

[long ferry]

Possibly with your browser

[flat pulsar]

I deleted the browser and tried different browsers

as well as tried a whole different device

Nothing works

This shit has been annoying me since I've been missing a ton of vote opportunities simply because I was not reminded

[fallen vortex]

have you checked notifications aint blocked on your browsers or your anti malware aint blocking the notifications?

[flat pulsar]

I've checked. I've went to the settings and allowed notifications for top.gg multiple times (literally turned it off and on just to be sure).

[fallen vortex]

what browser do you use?

[flat pulsar]

Chrome.

Mainly.

But I also tested it on firefox

[fallen vortex]

have you got an anti malware?

[flat pulsar]

both dont work

Ah yeah I have avast

[fallen vortex]

go onto your anti malware and make sure the abilty to send notifications on chrome itself is turned on

[fallen vortex]

^

[flat pulsar]

I just checked it doesn't seem to have blocked chrome from notifications whatsoever.

I've been using it for a year and this notification shenanigans just started around a week ago.

dunno what caused it

[fallen vortex]

try signing up to notifications on your phone

[flat pulsar]

Yeah my phone is actually what I meant by other device.

Didn't work there either

[fallen vortex]

hm not sure sorry

[flat pulsar]

oof pain....

Well I at least made sure that it's not from your end so this convo wasn't useless

I'll try to keep at it. Thanks for trying to help me out

[fallen vortex]

this comes up everytime i try to apply. i dont think ive appiled before but im not 100% sure

[stoic socket]

It obviously means you’ve applied before

[sturdy swan]

Is there some weird issues regarding the Teams? , yesterday (like over 12 hrs ago) I tried to create a team, when I press the submit button it disappears for a while then comes back, without me refreshing the page or anything, it just doesn't seem to recognise my changes, I did wait for the cache to update too, incase it is on my end, however that didn't help and i still don't see a team created as I should, + yesterday I saw an invitation to a team for me, I did press accept or whatever that button is called, waited for half a day, and still do not see any teams. Is there an ongoing issues regarding these and can I expect a fix for those or some assistance on what to do anytime soon? It frustrates me a bit having people in my creator page who doesn't work for my team anymore and I'm willing to add some other devs

[obsidian locust]

What happened to my css ?

Wtf

[last vine]

Just adjust the boxes with correct measurements

[proven plover]

How can i remove a creator from a server

[ancient plank]

I'm trying to edit my bot's page but the settings are not saved! There is the same error in the announcement part.

https://top.gg/bot/770180002443952178

this

[sturdy swan]

announcementda problem var bilinen

şuan çalışmıyor

[last vine]

after you edit your page refresh the page

in creator's control

announcement is a known problem
said by mods here

[ancient plank]

tm

[crude ocean]

harooo just wanted to ask why I can't post announcements?

[obsidian locust]

How can i accept an invite to a team ?

[sturdy swan]

When I submitted a request to check the bot, tell me id bot: 891685449800777739

@cyan flint@sturdy swan

Please don’t ping me for support reasons, wait patiently.

ok

[zinc oracle]

you submitted 3 days ago, wait time is 10+ days

[sturdy swan]

And what was that number)

[zinc oracle]

3?

[sturdy swan]

Tell me the exact date when I sent the bot for verification

[zinc oracle]

September 26th 2021

[crude ocean]

haroo is it okay to send pictures of errors here?

[last vine]

announcement is a known issues
said by mods here

[sturdy swan]

How can I see for myself when I sent the bot for verification?

[zinc oracle]

currently that channel is closed.

[crude ocean]

ahh I see

[sturdy swan]

ok

[last vine]

Idk If I am sure you can send pics here but only top.gg issues will be solved here

[crude ocean]

yeah I was gonna send a picture of the error i'm getting in announcements HAHA

[last vine]

yeah u can send

[crude ocean]

this keeps popping up for me since sept 12 I think XD

I can't update the people about what's going on with the bot XD

[zinc oracle]

announcements are broken currently.

[spare ibex]

Same thing is happening with me

[vague mango]

whats happening with announcements?

[vague mango]

can you dm me what you tried to set as your announcement infos?

[crude ocean]

okay give me a sec

[fallen oak]

Hello, I was wondering if someone could help me out? I’m trying to list my discord server on top.gg and I get just past the invite for DSL and then it gives me a 403 error…

[onyx merlin]

Anyone here?

[cobalt sleet]

Dbl addserver

[hidden root]

@fallen oak

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[wraith dove]

@cobalt sleet sir when my bot in checking

[cobalt sleet]

Dblupto

[hidden root]

@wraith dove

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[compact comet]

Hello Anyone can help me? Yesterday Nekotina was working very week, but now She isn't working I don't know why, I can't do any command ):

very well*

[gleaming void]

its been 5 to 6 days happened after submitting my bot and still not approved, idk why they took soo long

😕

😫

[cobalt sleet]

dblwrongserver

[hidden root]

@compact comet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[zinc jackal]

When we get Our bot verified by discord what do they look for if anybody knows

[last vine]

It takes 1 week or more to get approved and for verification bot should be in 75+ server then apply for verification

[zinc jackal]

Yeah but what do they look for when approving or denying

Like the commands ?

[last vine]

U mean ur asking how do they approve bots?

[zinc jackal]

Yeah

[last vine]

Like every command that your bot has

[zinc jackal]

Ok

Thanks

[last vine]

U will get dm from watcher if approved and if denied u will get a ping from #mod-logs with declined reason and reviewer of your bot

@zinc jackal

[zinc jackal]

Thanks

[drifting tinsel]

how do I set a prefix for discord.js?

[last vine]

Idk js

I can tell u if it is python

@drifting tinsel ask in #development

They will help

[drifting tinsel]

No I’m good with python easy

[last vine]

@drifting tinsel lol okay but ask in development there people will very fast regarding .js

[drifting tinsel]

I did

[last vine]

Okay

[nova mountain]

i recently had a bot approved (5 days ago) but when i search for it on top.gg i'm getting "no results found", is there something i need to do on my end or does it just take some time to show up in search?

[last vine]

I am not sure

Maybe site issue

[nova mountain]

i've cleared my cache and tried in a different browser, all that good stuff, but it still not showing

[last vine]

Hmm

Maybe takes time to show up

Wait for mod to come

[indigo ingot]

When I try to add a role when someone votes I can't see the role's name

[sturdy swan]

known issue

[indigo ingot]

is it possible to do it through the bot or something?

[short ether]

is my discord bugged or is the logs channel gone?
been seeing this for weeks now, but I cannot see the logs channel?

[sturdy swan]

no

[indigo ingot]

so i wont be able to add a vote role?

[sturdy swan]

logs channel is currently hidden due to a exploit

[last vine]

Yeah

[indigo ingot]

wdym yeah

you will or you wont not yeah

[last vine]

U won't able to add a vote role

[sturdy swan]

Is Top,ggs markdown the same as Githubs markdown?

yes

[long ferry]

Markdown is markdown, there's no difference

[sturdy swan]

Just wanted to be sure...

[solar turret]

Stop logging me out of the site and I wouldn't have to log in every damn time

[ornate junco]

just shift + esc

[marsh ruin]

the new theme is really bad, every theme before was better
it like just hurts in the eyes
please change it back

[sturdy swan]

yea they are gonna change something that they worked on for months

[ornate junco]

right lets just revert because 1 user hates it

[sturdy swan]

yes

[sly prism]

:D

Why is @wild stone running twice?

#development

[hardy ore]

Thx

[long ferry]

We're aware of it

[sturdy swan]

Hi just submitted this bot for approval https://top.gg/bot/884610368897421313
I prefer to keep myself anonymous, but happy to privately share the related github link if needed for review 🙂

youll only need to fill the infos that has *

[frosty python]

I see that some bots get declined for the reason Some of your bot's features require the bot itself to have the ADMINISTRATOR permission. NO bot requires administrator permissions to function. Please only require the permissions your bot truly needs..

Is this referring to the bot requesting "Administrator" permissions upon invite, or features within the bot that only work if you haver the ADMINISTRATOR permission?

[sturdy swan]

no

the bot requesting the admin perm

for itself

not the user

[sturdy swan]

yeah figured it wouldn't be an issue - it only requires the application.commands permission anyways so is pretty limited in what it can do

[deep scarab]

Hey.

I just added my server to top.gg, may somebody assist me with it?

[old zenith]

h elp

why the roles are invisible

?¿

[sturdy swan]

how long does the review process usually take?

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[zinc oracle]

Bug with the site currently

[clear junco]

when i try to log into the website, i press login, and when i press authorize and i go to the website, im not logged in

[cobalt sleet]

Dblpins

[hidden root]

@clear junco

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[clear junco]

thx

[umbral kindle]

why has my bot been unverified for more than 1 month?

[sturdy swan]

woof average approve time 245 hours

[old zenith]

oh

[zinc oracle]

You added your bot 10 days ago

[umbral kindle]

yes right, I added more than a month ago

[cobalt sleet]

1 month = 10 days 👀

[zinc oracle]

Must be new

[sturdy swan]

perhaps not on the metric system this one?

[umbral kindle]

oh okay, it's not been more than 1 month, but 10 days.

[mint schooner]

metric / american units are different in length measurements

Not time

[cobalt sleet]

Freedom units is the preferred terminology iirc

[sturdy swan]

I don't think you caught my sarcasm

[robust oasis]

im logging in on top.gg for bots and its not logging me in, i press login and its doing nothing

[cobalt sleet]

Dblpins

[hidden root]

@robust oasis

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[mint schooner]

idc if i did or not tbrh

[robust oasis]

thanks

[sturdy swan]

... I'm just being cheeky mate

[sacred pond]

Why my bot page is forbidden?

https://top.gg/bot/892796343792336986

[long ferry]

are you logged in?

[sacred pond]

No

[sturdy swan]

not approved yet

[long ferry]

login then

your bot is not approved

thus cannot be accessed yet

[sturdy swan]

but you should be able to access it if logged in under the same user you submitted it as

[long ferry]

yup

[sacred pond]

Can i request approved? or this is will be auto approved?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

hey @long ferry have you seen this?

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

and yes

[sturdy swan]

lol sorry

[sacred pond]

Thank you @long ferry

[native wigeon]

My bot was already approved a month ago. when I search for the bot name at top.gg, I can't find it...

[sacred pond]

Can i test my bot in here?

[ornate junco]

you cant

[brazen marten]

I need help with application bot

[hidden root]

@brazen marten

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[stark furnace]

can you donate credits

[cobalt sleet]

Nope

[stark furnace]

ok thanks

[fiery oriole]

Why does spam come vote? What's the problem?

[grand ravine]

what?

[grand ravine]

is that your own bot or...?

[fiery oriole]

yes my bot

[grand ravine]

are you sending status 200 back to top.gg?

[zinc oracle]

https://docs.top.gg/resources/webhooks/#acknowledgement

[fiery oriole]

must send status 200 to Topgg?

[zinc oracle]

yep, otherwise it retries as it doesnt know your server got the request

[fiery oriole]

how do that in python ? Is there an example?

[zinc oracle]

I dont know python, but might be able to help.
#topgg-api

[fiery oriole]

oky thanks

[rustic briar]

Hi, why do I see "This server has not been published yet." after submitting a server?
Also the reward role options are not showing. I have given mange role permission to the bot.

It seems there is some substantial wait time, but now it is published

[stoic socket]

Can we get a bot/Luca feature where we can link verified services which will help other devs?

Kinda like dblgithub would link Github Student pack
dbldo would like DigitalOcean free credit for those who want to get started
dbldatadog or dbldd would link the datadog

[lucid briar]

i think it's unlikely that you'll ever see tags for non-staff tbh

[compact smelt]

I got some trouble with voting for the soccer guru bot on top.gg.
My last vote (~1h ago) did not reach through so I didn't get the supposed reward. However, I can't vote again as the top.gg site says I already voted within the last 12h.
Is there anything I can do in this case so I won't lose my streak? Am I even in the right place here? Sorry if I'm not 😩

[lucid briar]

not sure if webhooks are broken or not, might be a good idea to check with that bot's support server

[stoic socket]

thats fair, it was just an idea as people always recommend services like github student pack and finding the link everytime is a pain

I do understand why there won't be lmao

[lucid briar]

true

[prime cliff]

Hello guys i have a problem when i click on Create Invite bottom i get this warning:

Make sure your Discord widget is turned on in your server settings. To enable widgets, go to your discord server settings and enable it under Server Widgets```
But my Widgets is Enabled by default cuz i use it in my web site anyone can explain me why i get this warning message ?

[lucid briar]

i guess the entire existence of tags is an admittance that it is pain to keep typing/linking the same thing

[stoic socket]

but like when someone asks for datadog, instead of me scrolling to find the link is it fine me sending https://topgg.dbot.cc which redirects there? just wanna make sure instead of sending it and getting in trouble

[lucid briar]

personally i dont see any issue with that

as long as ur not doing dodgy stuff and logging peoples ips or some shit

[stoic socket]

alr just don't wanna break any rules

[stoic socket]

nah its a .htaccess redirect lmao

[rustic briar]

Why is the font huge in the long description? I am using Chinese though.

[stoic socket]

https://bens-files.xyz/shot_210929_220757.png proof its not a dodgy link

[lucid briar]

you can change the size of the font using css

[rustic briar]

Please delete it if I can't post it here. But https://top.gg/servers/814981454353399869 for your information.

[lucid briar]

ah hang on, i see why

pretty sure all the ========================================= are actually titles in markdown

just put a \ at the beginning of each line with the =====

[rustic briar]

They are presented as dividers which is fine and expected.
what about the font size?

[lucid briar]

that will fix the font size

============= will make the text above it a title, but adding a \ to the beginning of this will escape this and ignore any markdown rules

[rustic briar]

Alright, thanks! Been using markdown all the time but didn't know this

And should I wait more if I don't see a role appearing in the reward role option list?

The role I want to choose is below the bot role and manage role permission is given to the bot

[long ferry]

thats a known issue right now

it doesnt display any role names

[rustic briar]

That's right, but I don't see that color

That dot I mean

[long ferry]

best is to just wait until the role names are visible again

[rustic briar]

Thanks!

[long ferry]

make sure dsl is in your server, has create invite permissions

[prime cliff]

Umm... I need to invite @small lantern ?

[long ferry]

yes

[prime cliff]

🤔

[long ferry]

for being able to get the member count, emojis etc

[prime cliff]

okay thx

[rustic briar]

With inspect element I was able to find the role I want to use for reward role, so after some time the bot will assign the role to voted member?

[prime cliff]

how to invite the bot maybe is stuped question but i can't see Help menu when ping the bot or invite link at the about section

👀

[long ferry]

https://top.gg/servers/invite

[prime cliff]

thx again

[upbeat igloo]

hi i have a problem

[harsh garden]

excuse me

[upbeat igloo]

I voted for the epic rpg and the site didn't go to the bot, now I have to wait 12 hours to vote again, but in the bot my vote is open

[harsh garden]

may I ask for a question about my discord bot?

[harsh garden]

huh

weird

[ornate junco]

something to do with the bot then

when your bot gets approved, you get the bot developer role and a dm from @hidden root

[harsh garden]

ok thank you!

how long does it generally take to get approved?

[stoic socket]

contact the devs and send proof

[upbeat igloo]

the epic rpg bot staff couldn't help me, nothing they suggested worked. I've already left top.gg and logged in again, I've used anonymous guide and nothing works. top.gg shows that I voted, but this information didn't reach the epic rpg bot and it's been over 1 hour

[ornate junco]

around a week

[harsh garden]

ok

thank you!

[ornate junco]

i guess just wait

[upbeat igloo]

Will I have to wait at 12:00 to vote again and run out of benefits from a vote I made, but didn't get information in the bot? 🥺😢

[ornate junco]

could be a site issue but who knows

[zinc oracle]

hey, if you already voted you cannot vote again.
nothing you can really do about it, we retry sending vote data up to 17 times if they dont respond.

could try asking them to extend your vote streak I guess.

[upbeat igloo]

alright, thanks for helping

[upbeat igloo]

leave it alone, I'll wait at 12:00, I don't want to bother anyone 🥺 ty

[clever rivet]

how do i change this like add more ppl to it

[surreal swift]

stuck here :/

[sturdy swan]

When is my bot abroved to top.gg?

[sturdy swan]

U will get a DM

[sturdy swan]

It takes 1weak

[sturdy swan]

Sometimes it takes more than one week

Or less

Ok

[sturdy swan]

Is it your first time adding a Bot to Topgg?

[sturdy swan]

No

Okay

I add one frist but it takes 4days

[zinc oracle]

Queue time changes over time.
It's 10+ days right now

[sturdy swan]

Ok

[sturdy swan]

At my first time I had to wait more than 2 weeks and at the second only 1 day

[silk mesa]

hello good can someone help me ... I want to know how I can add my server to top.gg

[stoic socket]

https://top.gg/servers/new @silk mesa

[rustic briar]

Can I confirm if the reward role is assigned automatically and will not be removed automatically. The latter feature would be nice.

[leaden basin]

this server is for topgg support, not bot support

[stoic socket]

thats for top.gg tho

its a feature for when someone joins their server, DSL can give the role

[leaden basin]

oh

ok fair enough

forgot about dsl

[rustic briar]

Is there support for the bot though? Would love to have an answer.

[warm crypt]

Nobody knows what bot you're talking about.

And this isn't the place to ask. If you want to know, look at its page on Top.gg and there should be a link there. If not, and the bot itself doesn't provide one, you're probably out of luck.

[clever rivet]

anyone?

[rustic briar]

Thank you for your input. I guess as a bot developer oneself, one may tend to assume I am asking about someone's own bot.
But this is the official top.gg server why would I not be asking about the DSL bot instead of a random one?

[zinc oracle]

Currently that list is not something you can change after submission

[zinc oracle]

It should remove after 13 hours

[rustic briar]

Awesome, thanks!

[crude ocean]

Haro!!! Just wanted a heads up with the announcements bug, I just checked the console and it's apparently returning a POST error 403. Hope this helps! :>

[snow cosmos]

Hi

Error de aplicación: se ha producido una excepción del lado del cliente ( guía para desarrolladores ) .

Me dice eso

Application error: a client-side exception has occurred (developer guide) it tells me that and my client id is fine

[stiff snow]

Um.. im unable to update my bots information its just giving me this error Your form contained some validation errors

[onyx merlin]

When I submitted a request to check the bot, tell me ..

[astral iris]

DM advertiser:

793102319796355082

[dense forge]

It came to me too

Now

Itself

[stark lagoon]

DM Ads

793102319796355082

[abstract narwhal]

DM Ads
793102319796355082

[real laurel]

-b 793102319796355082 dm ads

[wild stone]

Banned 9҉0҉9҉#6189 (@tawny widget)

Banned 9҉0҉9҉#6189 (@tawny widget)

[sturdy swan]

Mans got banned twice

[autumn flame]

I submitted my bot 5 days ago.. Will it take more time for verification?

[sturdy swan]

Took mine like 8 days

Normally takes one or two weeks

[last vine]

it may take more tha 5 days

I have submitted 8 days ago like that

there are people who submitted 10 days ago or two weeks ago

[quick ridge]

I voted anigame bot but it is not giving any message that u have voted if I try again it says u have voted how can I clear this

[nimble frost]

i couldn't update my announcement

[wintry knoll]

please if u want to chat go to #general >:D ||(this was a joke)||

[sturdy swan]

@real laurel Another nitro scam

[long ferry]

Known issue

[nimble frost]

so i need to wait for the fixes then

[long ferry]

Yes

[onyx merlin]

When I submitted a request to check the bot, tell me ..

[placid bay]

getting DM ads
https://rickroll.click-if-you-da.re/5bodFSCUq.png

821219776197951508

[grave hatch]

HELLO I NEED A HELP, I UPLOADED MY BOT ON TOP.GG BUT WHEN I CLCIK ON INVITE THIS BOT BUTTON IT SHOWS 403, FORBIDDEN ?

see

[last vine]

should be approved first

[grave hatch]

so what should i do now?

[last vine]

hmm You should wait for 1 week or more to get your bot approved

[grave hatch]

ok

[cobalt sleet]

If you're submitting today, it realistically takes about 2 weeks or more to get reviewed at the moment. Please be patient.

[jovial gate]

I can't vote for any bot or server in top.gg

[long ferry]

Elaborate

What doesn't allow you to?

[jovial gate]

After I logged in its just goes white

If I reload same problem

Tried it in different browser I can't even see the vote option

[long ferry]

Where are you voting on

[jovial gate]

Top.gg

[long ferry]

But what device

[jovial gate]

Mobile

[long ferry]

And?

[jovial gate]

I can't vote

Wait can I screen share

I can't really explain

[long ferry]

Just tell me what device, mobile and what mobile?

[jovial gate]

redmi 5

[mental marlin]

Can I replace my bot with another one ? I ask because Discord did not want to verify my bot, so I have to use a new token for my bot. So do I have to open a new bot page now ?

[violet tapir]

Wdym Discord did not want to verify it? Did you try applying again?

[mental marlin]

Inorganic behavior detected was the reason for my rejection. Which is an insult to me, because I have done nothing wrong. Now I have to make a new bot and repeat everything... -.-

[violet tapir]

Who said you have to restart?

[mental marlin]

Discord has revoked all bot rights for various intents because of this reasoning. Thus, my Discord game is no longer functional. And a second review on the part of Discord was rejected.
So now I have to use a new bot with new token, otherwise I can not implement my game.

[violet tapir]

Ah

That's really unfortunate, I think you can DM a mod to help you switch your bot's ID maybe?

[mental marlin]

Yes, that is extremely unfortunate and also very frustrating for me.
Hmm,....I'll give it a try. 🙂

[grave hatch]

ok

[last vine]

people are getting banned two times

[unreal patio]

Uh guys so uh my bestie's account got disabled. Does that mean he got banned? He didn't do anything tho ;-; How to appeal?

[onyx merlin]

When I submitted a request to check the bot, tell me id bot: 879684763143786558

[pliant mauve]

you submitted it 11 days ago

[onyx merlin]

Uff that a long time

🥲

[strange dove]

Can I know when will my get reviewed Its been more than a week . ID:- 890543525614215169

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Cam someone help me, they are raiding a server but l am not the owner, the owner was scammed. I just reported with discord but they take time :/

[naive aspen]

het approved

[cobalt sleet]

If you're reporting a server listed on top.gg you can click "report" on the server page.

[long ferry]

If not, then we cannot help, as we aren't discord

[cobalt sleet]

^

We do be capybaras tho

[naive aspen]

When will my bot get approved can i know the que

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[dull yarrow]

I am waiting since 2 weeks to get my bot approved, i have dms only for friends because i am in the NFT space and get spammed a lot.. if it says it has not been approved yet, is it the same as if it is declined? checked the Queue & amount of bots getting verified.. so mine should be through atleast through the process if the data provided is correct.
Thanks for your help in advance.

[long ferry]

10 days

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

Not approved or declined yet

[dull yarrow]

regarding my bot & 10 times ago i submitted?

[long ferry]

10 days ago

[sturdy swan]

I had not read that l need to change my name, okay now how do l have it?

[dull yarrow]

is there a channel for bug reports?

regarding the website

[long ferry]

https://github.com/top-gg/issues

[naive aspen]

dblupto

[plush talon]

Hey guys i have one question. Is it ok if i add to my bot a "DM" command?

like to send private msges via my bot to people

[fervent garden]

is there any way to make a suggestion for the site

[blissful monolith]

https://github.com/top-gg/issues

[fervent garden]

thank you

[last vine]

only mods and managers can do

[fervent garden]

i wouldn't recommend it as it can be used to harass people which would have a negative impact upon ur application.

[plush talon]

oh i see

thanks for ur response

[bold saffron]

how to add a team as creator in Servers??

Hello??

any one??

[main plinth]

Hello

I am unable to invite anyone to my top.gg team

[cyan flint]

@bold saffron why did you ping me

[bold saffron]

??

[cyan flint]

dont play dumb

[bold saffron]

🤷‍♂️

btw

help me pls

[cyan flint]

bit busy rn

[bold saffron]

ok

[dense moon]

i added my bot on top.gg rn and saved and closed the site

[lone anvil]

@bold saffron dont ghost ping, thanks

[dense moon]

now when i reopen the site

where can i see my bot?

[sturdy swan]

Dunno what actually happened but when I command dbl av [a user id] its not showing the pic

[last vine]

in ur profile

[dense moon]

its showing

YOU HAVE NO PROJECTS

but m sure

i surely added my bot and server

[last vine]

did u login?

[dense moon]

yeah

[last vine]

reload

or clear cache

[dense moon]

still same

[last vine]

but

for me it's showing

wait

[dense moon]

;-;

[last vine]

https://top.gg/bot/your bot id here

[dense moon]

i worked hard in the description thing

[last vine]

don't worry

[dense moon]

and its too hard to write again

[last vine]

it is saved

[last vine]

@dense moonuse this

[dense moon]

yea

it showed

tysmm dude

[last vine]

np

[dense moon]

but why isnt it showing in my profile?

[last vine]

maybe some issue

now try again in ur profile

[dense moon]

kk

still

[last vine]

are u in laptop?

[dense moon]

yea

[last vine]

okay

incognito tab

[dense moon]

yea lol

[ember silo]

How do I make it display my bot’s guild count. It won’t do it.

Does anyone know?

[sturdy swan]

#topgg-api https://docs.top.gg

[ember silo]

How tho?

Is there like code I need to put into my code?

[sturdy swan]

yes

[ember silo]

What is it? May I ask

Like may I have a sample?

[zinc oracle]

Refer to this @ember silo

[ember silo]

I know, I just don’t know what to put in my code.

[zinc oracle]

I'm not sure either. depends on your programming language, what library you want to use.

#topgg-api

[ember silo]

So like this?

int serverCount = ...; // the total amount of servers across all shards

api.setStats(serverCount);

[white brook]

Does top.gg allows like "Command not found" or something my friend told me like some lists dont allow replying to invaild commands

[mint schooner]

@zinc oracle

O

[upper nova]

For the long description can I use html

[mint schooner]

Yes

[upper nova]

Ok ty

[mint schooner]

Np

[brave sparrow]

Hi!

Can you help me?

I can't edit my bot on top.gg

[last vine]

Yes u can

[brave sparrow]

No

[last vine]

Make sure u logged in with correct account

[sturdy swan]

FIX ANNOUNCEMENTS AAA

[brave sparrow]

I have an account.

[last vine]

wdym?

[brave sparrow]

What?

[last vine]

What do you mean?

[brisk quartz]

Hello! I was looking for some help with an issue! So when voting for a bot top gg wants me to watch an ad but it’s always this medal ad and the ad is broken like it’ll restart after playing like halfway and then it wouldn’t play at all. So I was told to use incognito mode to avoid the issue and well that worked for awhile but no longer does but I feel like there is a better fix than using incognito mode. I’d appreciate any help I can get! Thank y’all and have an amazing day/night and take care!

[last vine]

What's the issue?

@sturdy swan

[last vine]

@brave sparrow clear cache or refresh

[sturdy swan]

Do you work for top.gg or have any sort of authority?

[last vine]

@sturdy swan nope but here mods have

[sturdy swan]

I don't want to be shouting out my support number etc

[sturdy swan]

Fantastic, what's Xignotic's handle on here?

[brave sparrow]

Nothing

[last vine]

@sturdy swan ask any mod here they have knowledge in top.gg

@brave sparrow nothing worked?

[brave sparrow]

Nothing worked.

[last vine]

Hmm

[sturdy swan]

Thats who my original comment was towards and you've piped up so now my question is lost

[last vine]

@sturdy swan sorry

@brave sparrow u should wait for mod to come

[brave sparrow]

Okay

Thanks

[sturdy swan]

Hello! I sent an email off and was told to come here to discuss my issue in DM's 🙂 Spoke to Xignotic?

Whats the best way to proceed

Thanks

[zinc oracle]

dm @tacit zodiac

[sturdy swan]

Spot on, thanks!

[brave sparrow]

Can you help me?

[zinc oracle]

whats the issue?

[brave sparrow]

I can't edit my bot.

[zinc oracle]

go to your bots page, add /edit to the end of the url

[brisk quartz]

Could I get some help too, if it’s not too much trouble?

[brave sparrow]

Forbidden

[hidden root]

@brave sparrow

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[zinc oracle]

if that fails to work then youll need to wait till the fix

[zinc oracle]

sure whats up?

[brave sparrow]

Nothing work.

I have tried.

[brisk quartz]

This was the issue I was having I’m not sure if it’s like a mobile issue or if it’s an issue with my phone

[last vine]

Did u transferred your ownership to someone in ur team?

[brave sparrow]

No

[last vine]

Hmm

Try in different browser

[brave sparrow]

Okay

[zinc oracle]

hmm, the skip button should appear after 5 seconds. which is much less than half on medal ads.
have you tried using skip?

iirc, we used to skip the ad automatically after a minute. try waiting a minute.

if both those fail, try using a different browser.

[brisk quartz]

Alrighty thank you so much I’ll try it right now!

[brave sparrow]

Nothing worked.

[hidden root]

@brave sparrow

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[zinc oracle]

if youve tried all the troubleshooting steps then you need to wait for a fix.

[last vine]

In #development

[brave sparrow]

But I can edit my other bot.

[last vine]

They will help u

@brave sparrow uh this issue was faced by another user some days ago

[zinc oracle]

yep, typically based on the specific bot or server.

its been happening to quite a few users yeah

[brisk quartz]

OMG YOU ARE AMAZING!!! IT WORKED!!! @zinc oracle

TYTY!!!!

[brave sparrow]

Should I write an email?

[last vine]

Upto you

[brave sparrow]

Okay

[fringe relic]

[]''

oops

[blissful monolith]

bruh

[last vine]

Lol

[ember silo]

Does anyone have a layout on how I can implement guild counts for my bot?

Like that

[stoic socket]

#topgg-api

[zinc oracle]

sorry, whats the question?

[whole jackal]

My bot got accepted but whenever I look it up on top.gg, I can't find it. Why?

[zinc oracle]

dblissues

[hidden root]

@whole jackal

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[whole jackal]

Sorry, thank you!

[wind anvil]

ive changed the name of my bot but its still with the old name in topgg. how long will the name change take?

[blissful monolith]

You need to refresh data.

(on your bot page, logged in)

[sturdy swan]

@cyan flint

[stark furnace]

i know this isn’t related to this bot but can you create welcome messages using webhooks

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pearl needle]

How to change the bot name and profile pic on your top.gg bot page?

[grand ravine]

change on discord dashboard then press refresh data on top.gg

[pearl needle]

where is the refresh data butto

[grand ravine]

on your bot page

below edit

[zinc oracle]

if you cannot find the refresh data button, you can edit your bot/server and submit the edit to refresh the data too.

[undone basin]

hey guys how to add more than 1 creator in top.gg? @somber parcel

[pliant glade]

The long description can be a mix of (mostly) html and some markdown right?

[undone basin]

like for this server, these are creators

Creators
Xetera
Xetera
Veld
Veld
Xignotic
Xignotic
marco_rennmaus | Rennmoose2
marco_rennmaus | Rennmoose2
Yukine
Yukine
poggers
poggers
UnknownUser
UnknownUser

how to add more

[zinc oracle]

the creator list currently doesnt update once submitted iirc.

[grand ravine]

iirc creators are users who have admin perms in the server

[undone basin]

any idea when it will be updated

[zinc oracle]

no eta on a fix for that

[flat fossil]

What does this mean?

[zinc oracle]

it means the bot developer requires a code grant for you to invite the bot

[flat fossil]

Can you translate it to human language please

What does it mean a code grant

[grand ravine]

means either the owner messed up or he locked the bot to prevent further invites

[flat fossil]

Okay ty

[broken glade]

Hi there, I'm doing a bot listing right now and looking at the preview and my HTML is staggered, even though the way I've formatted should work fine

It works on other sites

[grand ravine]

F12 -> inspect element, check if any of top.gg css is overriding yours

[broken glade]

Sure sure

[grand ravine]

if it is, use !important

[broken glade]

Would it show up in the Console tab?

[zinc oracle]

no, it shows in elements, under css viewer

[broken glade]

Okay thank you

[zinc oracle]

if you need more help #development as this is dev related

[broken glade]

Cool!

[nocturne robin]

cache

[broken glade]

If it wasn't this, what else would you have to suggest?

[cobalt sleet]

It's most definitely that

[broken glade]

Okay got it, so it's not actually looking how it appears to look.

[cobalt sleet]

It's probably top.gg css overriding whatever is inside your style tags.

[broken glade]

Sure, thank you for your help!

[slim siren]

hello uh, i was trying to log in to my account like the bot to access my account & it gave me this error. not sure why.

[blissful monolith]

Read pins known issue

[obsidian locust]

The transfer app to team button is broken ?

[slim siren]

one more question, is it normal that the bot every time i log in to check my server reviews it tells me the bot has to get access to my accounts again?

[blissful monolith]

probably a site issue but could be your browser/extension that is blocking top.gg to create cookies

[blissful monolith]

Yea, known issue.

[obsidian locust]

... Any idea of when it will be fixed ?

[sturdy swan]

no eta

[blissful monolith]

^^^

[obsidian locust]

ok ty

[wet idol]

why cant i login to top.gg

[long ferry]

read pins

[sturdy swan]

Is there any way we can track joins from top.gg advertisement? They are not on the top.gg dashboard

[slim siren]

looked up how to clean cookies, started it again & it works! thanks chief! legend.

[last vine]

👍

[ionic pond]

Same problem. I have over a 100 votes, but nowhere on the top of a #list + zero joins.

[last vine]

Top.gg is drunk

I voted my bot for one time and it shows 3 votes

[wet idol]

....

No

[long ferry]

caching issue

[wet idol]

top.gg is best discord bot list platform on internet tho

[ionic pond]

how come my discord server is not on any #list while having a 100 votes actually?

[wet idol]

tff

[last vine]

I am not saying that it's waste platform

I mean it has some issues currently

[wet idol]

ohk

[wet idol]

wait! , its true

i just voted my bo

[last vine]

Lol what happened?

[wet idol]

my bot had 3 votes and when i voted once , it got 6 votes tho

[last vine]

Lol

[midnight knoll]

Hi how to get my bot in certified bots?

[stoic socket]

i've been wanting to know for ages too

[long ferry]

certification is still deprecated and wont come back

[undone basin]

@somber parcel sorry guys i wanted to reply to an review for our server and i accidently clicked report and now i cant take it back any ideas?

[long ferry]

if it doesnt violate our review guidelines, it will just be unflagged

nothing to worry about

[undone basin]

ok thanks

[sturdy swan]

can bot long description be html only ? im trying to change it to html only and it says there was validation errors (i didnt changed anything else than the description)

[stoic socket]

oof

ok

[long ferry]

check your fields if they meet the requirements

for example your long description being more than 300 chars excluding spaces

[sturdy swan]

does html count ? just checked and its 1221 chars

[long ferry]

html should work, again check all your fields

are you for example forcing a theme?

[last vine]

It will work

[sturdy swan]

yeah it should probably work but it doesnt (and yeah im forcing light theme)