#support

1 messages · Page 555 of 1

vale karma
#

I know that we can add some like that but currently there is a problem

midnight forum
#

Where

#

Adding more collaborators page

sturdy swan
sturdy swan
midnight forum
#

I can't too

midnight forum
vale karma
sturdy swan
cobalt sleet
untold ridge
#

Hello, how long does it take to approve my application on top.gg website? I'm waiting around 6 days, is it normal, because of huge list of bots waiting to be aproved?

sturdy swan
#

hi guys, is there any website where you can code and host your bots?

#

i wanna do it for fun

#

replit

hidden rootBOT
#

@untold ridge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

vast lynx
#

I can't add my bot to top.gg because it can't find mine.

cobalt sleet
cobalt sleet
#

Dbl cacheclear

hidden rootBOT
tough terrace
#

how would i know if my bot is accepted

untold ridge
#

@long ferry thanks mate.

cobalt sleet
fierce swallow
#

why cant i report reviews any more

#

and why cant i edit my bot any more

cobalt sleet
#

You're probably not logged in? Try refreshing the page?

fierce swallow
#

i am logged in

long ferry
#

Clear cache

fierce swallow
#

and refreshed page and cleared cache

tough terrace
cobalt sleet
tough terrace
steady locust
#

how do i get my bot verified? its called “VoiceBot” a music bot.

fierce swallow
#

why tf do people leave 1 star reviews just because they cant get help and dont get help

#

like just ask for help instead of leaving a bad review wtf

steady locust
tough terrace
#

@cobalt sleet in my bot i have invite event of pcs from pokemon bot which i use in my server should i remove it ?

novel imp
#

How is that possible?

hidden rootBOT
#

@steady locust

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

cobalt sleet
#

I don't know what you mean

tough terrace
#

of stuff from specific bot

steady locust
cobalt sleet
#

Your bot advertises another bot or does join4join?

teal thunder
#

My bot Hasnt Been Reviewed for 3 weeks

tough terrace
cobalt sleet
novel imp
teal thunder
tough terrace
#

@cobalt sleet

#

this

cobalt sleet
tough terrace
#

is this allowed

cobalt sleet
teal thunder
#

Wait what?

tough terrace
#

as i use it in my server

teal thunder
tough terrace
#

pls answer

steady locust
#

@cobalt sleet How can I make my servers from 100 max to more?

cobalt sleet
# tough terrace

Is that giving rewards to people who invite other people to your server?

winter walrus
teal thunder
#

@mac my Bot ID:
881520489690959922

cobalt sleet
cobalt sleet
tough terrace
#

@cobalt sleet can u asnwer

teal thunder
#

O ok

cobalt sleet
#

Declined on sept 5th

teal thunder
#

I Will turn it on

#

So i need to Reapply?

steady locust
novel imp
cobalt sleet
cobalt sleet
teal thunder
tough terrace
steady locust
cobalt sleet
tough terrace
cobalt sleet
#

No

tough terrace
#

oh so do i remove it

cobalt sleet
#

Yes

tough terrace
#

kk thxx

sturdy swan
#

my bot has only 4 commands…. Is it okay? I will release new version with 10+ commands next week 😬 @cobalt sleet

cobalt sleet
sturdy swan
cobalt sleet
tough terrace
#

@cobalt sleet

#

this allowed tho right

#

as it is for voteing my bot

cobalt sleet
#

Yes

tough terrace
#

kk thx

sturdy swan
#

@cobalt sleet

#

heyy

#

can anyone help me

long ferry
#

Just ask

sturdy swan
#

website

#

i am waiting since

#

1 week

#

for aprooval

long ferry
#

dbl Zendesk add bot

hidden rootBOT
#

cross I couldn't find any articles with those arguments

long ferry
#

Sec

sturdy swan
#

ok

long ferry
#

dbl Zendesk submit bot

hidden rootBOT
#

cross I couldn't find any articles with those arguments

long ferry
#

Ffs

#

dblupto @sturdy swan

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

ok

#

@long ferrywhat can i do for fast

#

i can pay?

long ferry
#

No

sturdy swan
#

You cant

long ferry
#

Just be patient

sturdy swan
#

My bot was approved in less than 9 days very fast

sturdy swan
cobalt sleet
#

Queue length varies depending on a lot of different variables like the amount of staff, the number of bots submitted, time of year etc.

sturdy swan
#

@halcyon holly

cobalt sleet
#

Thanks

strong hornet
#

any issues known about webhooks which stopped working?
My bot just stopped receiving the webhook after publishing the new design yesterday, there wasn't a change from my side, so pretty weird 🤔
I'm using java/jda and for the webhook the library topggwebhooks4j

full root
#

Hello everyone, and if users can already leave reviews on my bot, does this mean that it has already been checked ?

cobalt sleet
full root
#

Wow, thank you very much!

cobalt sleet
strong hornet
#

I assume you know nothing about my issue since u didn't respond to it

full root
#

There are simply no comments there, but the stars themselves are there

sturdy swan
#

how come i cant delete a team

#

@cobalt sleet a scammer here

#

sorry for ping

#

thanks

cobalt sleet
#

ty

sturdy swan
#

thank you as well

#

so i cant find the button to delete a team

cobalt sleet
#

You can't delete teams

sturdy swan
#

oh

#

and when i also try to transfer my bot to a team it doesnt work

#

its still on my profile

cobalt sleet
cobalt sleet
strong hornet
#

yeah, I noticed it that there are no other reports, that's what actually confused me

sturdy swan
strong hornet
#

the code just didn't changed at all and as I already said, it's not my library which I use

#

but since there are no other reports it must be the library ig

cobalt sleet
#

How long has this been going on for?

strong hornet
#

it stopped like 18/19h ago

#

so I guess that's like 40-60 missing votes

#

it's just weird, because the library hadn't any change tho

valid escarp
#

any way to fix it?

long ferry
#

Nope

cobalt sleet
strong hornet
#

735274365813522534

cobalt sleet
#

Mind if I try voting?

strong hornet
#

sure u can

#

but since not even the test webhook went through I doubt that it'll work

cobalt sleet
#

I voted just now

strong hornet
#

and it worked

#

huh

cobalt sleet
#

Probably just a glitch with the analytics page

strong hornet
#

nah, they analytics seems fine

#

but none of the webhooks went through

#

it seemed like it wouldn't post at all

graceful ivy
#

Join my server

#

Please

cobalt sleet
graceful ivy
#

Ok

cobalt sleet
strong hornet
#

hmm, not sure about it

#

the test webhook button seems not firing

#

I'll vote myself, brb

cobalt sleet
#

The test webhook seems to be working for me

strong hornet
#

yeah my vote went through tho

#

only the test webhook doesn't trigger anything

cobalt sleet
#

Did you check your lib? Maybe it filters out the test webhooks?

onyx merlin
strong hornet
#

it shouldn't, I'm pretty sure that they worked in the past

#

however, thanks for your help, seems currently working

eager rock
#

I can’t vote on ios

cobalt sleet
#

Maybe an update?

strong hornet
#

there wasn't an update as I said

cobalt sleet
#

Odd

strong hornet
#

the last update is like 8 months ago from the lib

#

anyway, ty :)

onyx merlin
#

my bot rejected because of $play cmd doubt

eager rock
#

I can’t vote, It either doesn’t let me play an ad or it plays ad and just before I can vote it closed the page and reloads it so I just continuesly watch Ads and can’t vote

cobalt sleet
cobalt sleet
eager rock
#

I have but nothin works

cobalt sleet
#

Try a different browser

eager rock
#

alr

#

Nope just get this

#

It either reloads page before advert completes or does that

#

So I can’t vote

cobalt sleet
#

Is that Safari?

eager rock
#

Yeh, I tried google first

#

Then safari

cobalt sleet
#

Try a private tab

eager rock
#

alr

cobalt sleet
#

I'd recommend using Chrome though

eager rock
#

Nope same error as before

eager rock
placid fog
#

Hello

#

I'm have a probleme

hidden rootBOT
#

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

placid fog
#

Hello

#

Im have a problem

#

@cobalt sleet

sturdy swan
#

yg

golden sluice
#

when will my bot approve

cyan palm
hidden rootBOT
#

@golden sluice

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

ripe anvil
#

I just voted 2-3 times

#

Then why?

cobalt sleet
#

Refresh the page

ripe anvil
#

Same

cobalt sleet
#

Oh sorry I didn't see the message. Your IP is banned.

ripe anvil
#

Yea

cobalt sleet
#

Are you using a VPN?

ripe anvil
#

But why

ripe anvil
ripe anvil
cobalt sleet
#

Have you voted for a lot of other bots? Or are you on a public network?

ripe anvil
#

A lot of public bots

#

I voted 5-6

#

Bots

cobalt sleet
#

Is that a public WiFi network?

ripe anvil
#

Like this one then hydra the all

ripe anvil
cobalt sleet
#

Yes

ripe anvil
#

Yea

#

It is

cobalt sleet
#

That's probably why it got flagged

#

Try using your data or change network

ripe anvil
#

When it will be fixed

cobalt sleet
#

There's no fix for it

ripe anvil
#

Do e

#

Done*

cobalt sleet
#

It's an anti-spam feature

#

Yeah it's probably the network getting flagged

stark viper
#

Hello, how do I make it so that the number of servers is visible on the monitoring? Where can I get the API? And how to write code in python?

ripe anvil
hidden rootBOT
#

@stark viper

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

cobalt sleet
#

You shouldn't have any issues on mobile data

vast lynx
#

I can't add my bot to top.gg because it can't find mine.emoji_55

@cobalt sleet

cobalt sleet
#

dbl cacheclear

hidden rootBOT
dense blaze
#

where do we bid for auctions

worldly oxide
#

Hello when my bot get confirm ? i am waiting about week

cobalt sleet
hidden rootBOT
cobalt sleet
#

You need to get approved first

cobalt sleet
hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

worldly oxide
cobalt sleet
#

Yup

worldly oxide
#

its like 1long weeeek

cobalt sleet
#

Queue is between 1 week to 2 weeks right now. Please be patient.

worldly oxide
#

Hey and 1 more question

cobalt sleet
#

Sure

worldly oxide
#

when i try upvote my bot it says 404 forbidden ? bc i need put in some commands the link to upvote my bot but i cant bc the chrome say 404 forbidden

cobalt sleet
#

Voting doesn't work until it's approved

worldly oxide
#

Oh okkk

vast lynx
cobalt sleet
#

Try a different browser

worldly oxide
#

Oh but now im gonna disable some commands so the guys(who gonna test my bot) they gonna think my bot broken :(

cobalt sleet
#

As long as the majority of the commands work and it doesn't break any other guidelines that's ok

vast lynx
cobalt sleet
#

dbl zendesk bot guidelines

hidden rootBOT
worldly oxide
#

My bot its gamble/fun

valid escarp
#

Invalid CSRF token. Please refresh the page and try again

how to fix it?

cobalt sleet
#

Refresh the page

valid escarp
#

ty

worldly oxide
#

May not include any seizure-inducing content (gifs, emojis)

#

What the rule mean?

cobalt sleet
#

No flashing gifs or emoji

worldly oxide
#

Oh okkk

cobalt sleet
#

Or ones that rapidly change color for example

worldly oxide
#

Nah my bot good

#

I even make nsfw command cant be run in channel who dont have nsfw role
So my bot will be good i think ?

cobalt sleet
#

That's up to your reviewer to decide

worldly oxide
#

Yeah if my bot get approved i can flex to my classmates :) hehe

potent mesa
#

uhh what happened to my bot's logo

cobalt sleet
hidden rootBOT
#

@potent mesa

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

potent mesa
#

oh thanks

#

it worked

sturdy swan
#

Hi, I changed my bot name on top.gg, and it didn't update, 2 3 days ago I changed it

hidden rootBOT
#

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

sturdy swan
#

nothing happened, it's the same

cobalt sleet
#

Clear your cache

sturdy swan
#

ok

#

now,thanks

rough parrot
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

misty sparrow
#

The channel is hidden

cobalt sleet
#

Your bot is in the queue

rough parrot
#

One message removed from a suspended account.

cobalt otter
#

Hello so my bot was declined because
"Your bot doesn't have any actual (functioning) features/commands.
Your bot claims it its role position is under the role given in setup but it is above it."

and this is completely false because I tested it today without making any changes to the code and a friend did too and it works fine.

lone anvil
cobalt otter
#

Alright

surreal moth
#

Does anyone play roblox

long ferry
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

honest crypt
long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

honest crypt
#

no i can vote my bot

cobalt sleet
#

Dbl notified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

honest crypt
#

i can review it but i am just seeing this message

#

Your project has not been approved yet

cobalt sleet
#

Then there you go

dusk atlas
#

@cobalt sleet

#

May I ask something

cobalt sleet
#

Sure

dusk atlas
#

When will the bot named Kayz Global be approved?

cobalt sleet
#

Dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

dusk atlas
#

I don't understand much english sorry

flat owl
#

how can i make my page display the server count of my bot

#

do i need to individually add the ids?

hidden rootBOT
#

@flat owl

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

flat owl
#

o ok

sturdy swan
dusk atlas
sturdy swan
dusk atlas
#

keske surda bir turk olsa

sturdy swan
#

Sorry but I don’t understand Turk I’m Greek 😅

cobalt sleet
#

Dbl wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

I feel ur pain, 24/7 here + owning a bot @cobalt sleet

analog orchid
#

umm where can i go to talk to a mod?

cobalt sleet
#

You can ask here or DM a mod

analog orchid
#

k thanks

autumn crater
#

I need help w g bot . Lol

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

flat owl
#

with the top.gg api I get the error NameError: name 'bot' is not defined, is this because im using client with discord.py?, but it is defined above :p

long ferry
autumn crater
#

Do u have its discord link? Im struggling

long ferry
#

See the screenshot above

cobalt sleet
#

Dbl credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

cobalt sleet
#

@steel oak

steel oak
#

ok ty

cobalt sleet
#

They get added to your auctions account

#

Dbl auctions

hidden rootBOT
steel oak
#

ok

vast lynx
#

how long does it take until it is accepted? @cobalt sleet

cobalt sleet
#

Dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

placid fog
#

Where i see there aprobbade me the bot?

long ferry
#

the what?

cobalt sleet
hidden rootBOT
#

@placid fog

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

cobalt sleet
#

It takes 1 to 2 weeks

sturdy swan
#

@long ferry when I try to vote for cricket guru bot, it glitches with the advert, it just reloads and doesn’t respond or anything

#

This only started happening today

long ferry
#

try a different browser

sturdy swan
sly prism
hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

sly prism
#

i did it

long ferry
#

read the whole message

sly prism
frail cave
#

can i know when my bot will be verified?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

frail cave
#

but can I have a date ?

long ferry
#

there is no date, only an estimate time

frail cave
#

and how i can know if my bot is verified i'm french so i don't speak english very well sorry

long ferry
#

see above

frail cave
#

?

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

frail cave
#

ok ty

last lotus
#

Cant make announcements 🤷‍♂️

long ferry
#

known issue

flat spruce
cobalt sleet
#

Click delete in the sidebar

flat spruce
#

where?

cobalt sleet
#

under the edit button

long ferry
#

make sure you're logged in

cobalt sleet
#

Or add /delete to the page URL

flat spruce
sturdy swan
#

hi

hollow python
#

YouTuber

#

Oh sorry for ping

cobalt sleet
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

maiden vault
#

how long does verification generally take?

cobalt sleet
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

maiden vault
#

oh alright thx

misty rivet
#

When

gusty wolf
#

When I enter client id it says Invalid CSRF

cobalt sleet
#

Refresh the page

tough oxide
cobalt sleet
#

What do you mean "download"?

tough oxide
cobalt sleet
#

We don't have an app

tough oxide
#

and it save my accout then me no hav to login everyday anymore

cobalt sleet
tough oxide
#

me want to leave discord but still voting

#

hm

#

disable discord cookies and enable topgg cookies is not a good idea cuz i need discord to login topgg

#

anyone know how to vote without loggin everyday?

#

i wish i would be able to vote without loggin everyday....

gusty wolf
#

I pressed on submit, what does it have to say after?

long ferry
#

it should redirect you to the bot page

tough oxide
#

hehehehe block discord cookie

#

:<

#

i blocked discord cowokie

#

:<

#

that is super sad

long ferry
#

not sure why you would want to block discords cookie

gusty wolf
#

Does it work on mobile?

molten sonnet
#

Hey, is there any issue with Top.gg's vote system?

zinc oracle
long ferry
gusty wolf
tough oxide
#

may be top.gg a part of discord

#

i used many thing to block discord but when discord blocked can't vote in top.gg :<

#

ask another people to vote for me and my computer block all discord and topgg is good idea

hot kiln
#

hi

#

where will I accept a team invitation

tough oxide
hot kiln
tough oxide
#

it is here

hot kiln
#

I found. thank you

nocturne robin
tough oxide
sturdy swan
#

What if i forget to click on application command in discord developer portal and my bot is added in 80 + server and i added slash commands does it works??

#

How much maximum times it takes to verify the bot?

#

In the server list rules, what does it mean by "4. Must not be in competition with Top.gg"

stoic socket
#

like a bot or server list

sturdy swan
#

Oh, Thank you. I'm trying to follow the rules, I won't be showing on the server list.

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

midnight forum
#

Is top.gg voting webhook transfer system dead

cyan palm
#

There's no such thing as max time

cyan palm
sturdy swan
#

What if i forget to click on application command in discord developer portal and my bot is added in 80 + server and i added slash commands does it works??

midnight forum
#

Oh k lemme see

midnight forum
#

But make sure all servers invited bot with a permission named
application.commands

sturdy swan
#

@cyan palm can u tell me a thing how many bots are in queue and on which number ny bot is

midnight forum
hidden rootBOT
#

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

midnight forum
#

Top.gg watcher's avatar is too cute

#

😄😄

#

Bye

cyan palm
midnight forum
#

Sleep time

sturdy swan
#

Ok np it can take up to 1week

gusty wolf
#

he

zinc flume
#

Hey, my bot was approved today and is showing approved on the website. However upvotes, which I know I have gotten, are not showing and you can’t search for the bot in top gg. Is this an issue or am I being impatient?

#

Wait. Hoisting?

gusty wolf
#

When i enter clients id it dont work on pc

#

and on mobile oto

#

too

#

why

cyan palm
cyan palm
zinc flume
#

Ah ok that’s understandable

#

Thanks

#

Better

faint cradle
#

why iam keep stuck in a loop when login to top.gg?

cyan palm
#

try to refresh the page after login

golden sluice
#

@toxic topaz

faint cradle
nocturne robin
meager cape
kind halo
#

what is this??

#

:v

meager cape
#

dblissues

lethal cedar
#

User with ID 96708172240125952 tried to scam me. He wrote me using a second account with ID 742848955246837902

meager cape
stoic socket
#

But @lethal cedar shoot them a DM

lethal cedar
stoic socket
#

Alr

flat owl
#

i noticed something interesting with the new search mechanism.. so my bots name is unscramble but when i search unscr it doesnt pop up, now it only pops up with the full term

ionic night
#

what's the problem?

meager cape
ionic night
#

ok

#

it doesn't works

ocean ice
#

Is this real

meager cape
#

I don't know, maybe something to do with the website rework

meager cape
ocean ice
#

K

meager cape
#

Don't ever click any of the links like that @ocean ice

ocean ice
#

Yea I am not that dum

#

Bot had a verified mark so I thought why not ask someone

toxic quail
#

verification means absolutely nothing

zinc oracle
#

verified does not mean trustable, anyway this isnt topgg related #general

prime cloud
#

can this bot automatically create a thread when a member starts streaming? can it detect the stream and make a thread automatically

long ferry
#

dblwrongserver @prime cloud

hidden rootBOT
#

@prime cloud

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

prime cloud
#

odd, the channel is named support.. whatever. I'll find a different bot.

long ferry
#

This is the wrong server, not the wrong channel

blissful monolith
long ferry
#

left anyways

fallen gale
#

where do i go to add a image to the overview of my bot?

long ferry
#

elaborate

#

what do you mean with that

grand ravine
ionic night
#

it's a image

grand ravine
#

It isn't, I guarantee

ionic night
#

bruh

grand ravine
#

You copied the site url

#

Not the image's

ionic night
#

are you kidding me

fallen gale
ionic night
#

wait until i show you

grand ravine
#

Imgur image urls start with i.imgur

long ferry
#

you can do that with html and markdown

ionic night
#

so yea

#

and whatever

fallen gale
long ferry
#

type in the html

worldly oxide
#

How i know my bot was approved?

ionic night
#

see? am not laying

fallen gale
#

And you would get a dm

worldly oxide
ionic night
#

but whatever if the image have i.

#

it's doesn't works

fallen gale
#

@ionic night I had that problem and it can’t have the I. Before or something

grand ravine
#

Wrong image url

#

Open it in a new tab

#

It'll open imgur

ionic night
ionic night
long ferry
ionic night
#

it's the image link

#

so, it's not the problem of the image

pseudo raven
#

whats wrong

grand ravine
#

This is the one u want https://i.imgur.com/ywkGeW6_d.webp?maxwidth=640&shape=thumb&fidelity=medium

ionic night
#

and when i try to REMOVE i. it doesn't works

grand ravine
#

I acessed the url

#

It's actually a webp image

sturdy swan
#

How would I get my bot on top.gg?

long ferry
#

dbl zendesk submit

hidden rootBOT
ionic night
grand ravine
#

Try the url I sent

ionic night
#

ok

#

yep it doesn't works

grand ravine
#

Change webp to jpg

ionic night
#

ok

grand ravine
#

If it doesn't work then try another generic image to see whether it's a site issue

ionic night
#

as i said it's not the link or the image problem

long ferry
#

tested on my own bot

#

worked

#

clear cache and try again

ionic night
#

no, it's not the bot image

#

it's the profile image

#

my profile image

#

but still

long ferry
#

https://i.imgur.com/ywkGeW6.jpg

zinc oracle
#

and just to double check, are you pressing submit when you change the url?
its not rechecking when you retype it.

grand ravine
#

Try this one https://i.imgur.com/aEYHWTO.jpg, I've tested this image and it works

long ferry
#

well

ionic night
#

if the problem still

long ferry
#

refresh and try again

ionic night
#

yep, nothing changed

long ferry
#

not sure what it is then

#

works perfectly fine on my end

ionic night
#

then, why it doesn't works on mine?

long ferry
#

whats the bot id

ionic night
#

but it's not the problem of the image on the bot

#

it works

#

but it doesn't works on my PROFILE

#

humm, i had to be a premium user to use it?

fallen gale
#

You don’t need premium

#

My bot has the image working and I’m not premium

ionic night
#

no, i mean my PROFILE image

#

not my BOT

#
  • my bot image cursed
long ferry
#

it's a known issue, I thought you were referring to your bot page not your profile

ionic night
long ferry
#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

ionic night
#

nice

potent sinew
#

hey guys, i received this, but i added my bot to only 2 servers

#

i am confused

long ferry
#

dblverifybot

hidden rootBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

half peak
#

Hi, This bot on the platform is doing fake free nitro spam https://top.gg/bot/525540064923615243

#

Who did you pass the images to?

cobalt sleet
zinc flume
#

How do you become a bot reviewer?

long ferry
half peak
#

Thanks

unkempt helm
#

@livid glacier

pure galleon
#

If my bot uses slash commands will it still be able to be reviewed or?

long ferry
#

yup, as long as these do work ofc

#

and make sure to note towards that on your bot page

pure galleon
sturdy swan
#

How long it takes for response for bot reviewer?

#

And I will take email or dm?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

dblnotified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

stoic socket
#

a DM if approved, a DM and ping in #mod-logs if denied, its currently longer than 2 weeks

lone anvil
sturdy swan
#

okay thanks

long ferry
#

oop understood it wrong

#

sorry

sturdy swan
#

dblnotified

sturdy swan
#

hehe

#

Dw

tough terrace
#

Can someone tell it has been 3 days i have been waiting can someone tell howmuch more time will it taoe for my bot to get checked

stoic socket
#

wait ignore that

hidden rootBOT
#

@tough terrace

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

stoic socket
#

i misunderstood the previous question so i sent wrong response lmao

sly prism
#

Will we sometime be able again to see the bot position in queue

long ferry
#

possibly

sly prism
long ferry
#

correct

sly prism
#

okay thank you

rigid flint
#

I just got dmed a scam from a user in this server and honestly I'm pissed i nearly fell for it. Are you gonna ban this user for the server if I send a ss of what they sent?

ionic night
#

humm

long ferry
#

If we receive multiple reports, sure

ionic night
#

nice one

rigid flint
dense idol
#

same question, some guy is trying to get me to playtest their itch.io malware

stoic socket
rigid flint
#

Ok

sturdy swan
#

So I've waited for 2 to vote for Pokemeow and it still won't work

#

It just redirects me to the discord site still

stoic socket
#

^^

sturdy swan
#

I've also tried that

#

It doesn't work

long ferry
#

then you possibly didn't do it correctly

#

clear your cache then

sturdy swan
#

Hm

long ferry
#

dblcachelear

#

dblcacheclear

hidden rootBOT
sturdy swan
#

Oh god the hype squad scammers

ocean junco
#

cant add a bot always redirect me to oauth2 discord link

sturdy swan
#

Still didn't work

#

Clearing the thing didn't work

#

And i didn't clear the cookies this time

hidden rootBOT
#

@ocean junco

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

long ferry
#

@sturdy swan try a different browser then

#

what does it say when you login?

sturdy swan
#

-upto

long ferry
#

@rigid flint if you wish to report that scammer, feel free to dm me the proof

sturdy swan
long ferry
#

what happens after it redirects you to the site?

#

dblupto @sturdy swan

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

Then the sign up disappears

ocean junco
sturdy swan
#

And shows download from Google play when i have i press it and it doesn't work

#

And i waited 48 hours

long ferry
#

top.gg does not have any application to interact with the site

#

you're possibly on a 3rd party site not from top.gg

sturdy swan
#

???

#

Hm

#

Interesting

long ferry
#

what bot are you talking about again?

kindred sleet
sturdy swan
#

Pokemeow

long ferry
long ferry
kindred sleet
#

k

long ferry
#

aka impersonation

kindred sleet
#

then i wont add it

#

also love the pefix lol

ocean junco
long ferry
# sturdy swan Pokemeow

yeah not sure on which site you're trying to vote through, but I can assure you top.gg does not have any app on the play store or app store to interact with our site. Please try to vote through your browser instead of the application

long ferry
#

and where does it tell you to download an app?

sturdy swan
#

From Google play store

long ferry
#

which app?

sturdy swan
#

Discord

#

When i have

long ferry
#

It possibly wants you to redirect to the server invite of something

sturdy swan
#

Hm

#

How so?

long ferry
#

not sure

#

otherwise I'd suggest trying a different browser

rigid flint
hollow edge
#

where i can find a discord staff?

sturdy swan
#

Hm

long ferry
hidden rootBOT
sturdy swan
long ferry
#

refer to the resources below

long ferry
#

or brave

sturdy swan
#

Okay

hollow edge
sturdy swan
long ferry
# hollow edge huh

This server isn't populated with discord-related staff. You're better off reaching out to their support than contacting a staff member personally

long ferry
sturdy swan
long ferry
#

but not here

hollow edge
#

or on which servers i can find

long ferry
#

you will very likely not find discord staff to personally conact

#

best is to reach out to their support

hollow edge
#

i remember i used to see some discord staff in these type of severs

sturdy swan
#

Just email discord

hollow edge
#

yeah i kinda reported the guy but i need a fast answer since this guy is stealing IPs and he got mine tho

#

and idfk how he got it

#

i didnt clicked on any random links.

sturdy swan
#

wait what

hollow edge
#

yep

#

he shared it in a chat

#

and someone got it tho and its still there

sturdy swan
#

change your ip fast and report him + to discord

hollow edge
#

already

#

but this kid deleted his message

sturdy swan
hollow edge
#

...

sturdy swan
#

Discord can see deleted messages

long ferry
#

dblnotdiscord

hidden rootBOT
long ferry
#

we again cannot help you here

hollow edge
hollow edge
#

in which servers do u think i can find official discord staffs?

sturdy swan
zinc oracle
#

Probably your best bet, but they probably won't respond or will tell you to submit to the support team

ionic lintel
ionic lintel
#

it's not their area of job

sturdy swan
#

hello

#

when i put my bot id it says invaild

zinc oracle
sturdy swan
#

and it didnt work

zinc oracle
#

try again later like it says

novel agate
#

hey, its been more than a week

#

how long do i have to wait for my bot approval decision

#

🥺

stoic socket
quartz sparrow
#

Hello, it’s been 2 days I can’t vote. Its this the right place to seach for help/ report an error?

quartz sparrow
long ferry
#

Use Chrome instead, copy the link and paste it in chrome

fervent shale
#

Well, I made a command to reward my bot users who voted for it but when they vote and will try to claim the rewards it says the user didn't vote

#

how can i fix this?

quartz sparrow
long ferry
#

Safari is causing alot of issues

quartz sparrow
#

Or what is exact the problem here?

#

I see

#

Thank you @long ferry ♥️

grand ravine
#

for that very reason, safari is incompatible with 90% commonly supported features

woven karma
#

Are announcements currently broken? Am getting a 403 when publishing an announcement.

viscid zephyr
#

how can someone accept a team invite on top.gg

woven karma
#

Aight E_FeelsWeirdTilt

stoic socket
#

change bot name

#

and then refresh data

#

same 😦

sturdy swan
#

same

#

i cant even get them on top gg

#

bc website broken xD

river smelt
#

Trying to pick the Voting reward role
but its just showing colorful dots and no names of the roles
is that supposed to be normal ? 😄

surreal swift
#

The new layout is absolutely fantastic, the auction system, amazing, amazing job guys!

Just please fix take another look at the minor errors that for us users/creators and for the website itself make a huge difference in visual aspects:

  • Being able to delete Teams
    Mostly created by mistake or joined with error message and suddenly shows up spamming profiles with multiple teams.
  • Being able to delete, edit sub-creators showing at the bot webpage
    My sub-creator is not in my project since 3 versions ago, there's not a single line written by the user anymore.
sturdy swan
worn moth
#

(cant edit the bot nor the button doesnt show)

sudden dune
#

is there a filter function? like i want to search genshin bots but filter bots that has a certain tag

plush talon
#

guys one question

#

what is going on with page announcements?

zinc oracle
#

known issue.

plush talon
#

oh alright

umbral solar
#

i think i was banned from top.gg

#

it is possible?

stoic socket
#

If you were banned from top.gg you wouldn’t be here

#

Are you on an alt or something?

green basin
#

Hello there I'm having trouble ! the voice chat bot doesnt want to Join my communities discord! please help

pliant mauve
#

dbl wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

green basin
#

@pliant mauve has the Bot changed ?

pliant mauve
#

not sure

#

join the bot's support server

green basin
unkempt lotus
#

@azure ingot

umbral solar
unkempt lotus
#

@sturdy swan

pliant mauve
umbral solar
#

and when I log into another account, the login happens normally

pliant mauve
#

or clear your cache

umbral solar
#

Thanks 😁

unkempt lotus
#

hiu

#

support bot

pliant mauve
unkempt lotus
pliant mauve
#

hm?

umbral solar
pliant mauve
#

still not logged in?

umbral solar
#

Not

#

But only my main account that has this problem

pliant mauve
#

kindly refer to the pins

wintry crescent
#

you can

frank aspen
#

Why can't I login?

sturdy swan
#

How long does it take to be verified on topgg?

gusty shell
#

wait why was my bot kicked from this server?

pliant mauve
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

pliant mauve
gusty shell
drifting stratus
#

Late reply but search is working again 👍

sturdy swan
#

@rich steppe
Alguien le puede ayudar a como poner a mas personas como propietario del bot al registrar un bot en top.gg?
@rich steppe
Can someone help you how to put more people as the bot owner by registering a bot on top.gg?

#

Asi de simple @rich steppe xD

simple zodiac
#

hey do i resubmit my bot after it gets declined and i fixed the issue?

simple zodiac
#

Thanks~

#

!*

sturdy swan
#

hi uh

#

my bot got accepted

#

but

#

the pfp of the bot

#

isnt showing

#

on the site

wraith dove
#

@somber parcel

winter walrus
hidden rootBOT
#

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

sturdy swan
#

ty

#

lemme try

#

worked

#

ty

atomic shore
#

Sir How to see my bot accepted or not @winter walrus

winter walrus
#

You will get a dm from @hidden root and also you will receive the bot developer role here

atomic shore
#

@winter walrus K

runic gyro
#

yo

glacial shard
#

Unfortunately I forgot to leave the bot open while checking the bot.

spiral snow
#

Does this mean the bot can’t have an administrator invite link? Or just that I can’t block features behind administrator perms?

#

It seems like it doesn’t say anything against requesting administrator, just that it should still work without

jaunty tundra
#

its been like 1 month since my bot got verified on top.gg and it still doesnt show up when it is searched

#

smh

jaunty tundra
spiral snow
#

That didn’t really answer my question though

#

I’m asking if having it ask for administrator permissions in my invite link will make it fail verification for top.gg

#

Theres ways to make a bot not function unless it has admin, that’s different than asking for admin perms

rare gulch
#

Hi! i am trying to subscribe to top.gg premium and it keeps asking me to log into discord, which i am logged in... this is on desktop. on mobile it gives me an option to pay with paypal or card but won't let me submit it!

clear crow
#

I think administrator's decline is a misunderstand, and I DM-ed moderator like what @hidden root said. WIll they reply my message or I should send my messages here?

young iris
#

how to approve my bot?

hasty zenith
spiral snow
hasty zenith
#

However my link does request admin it hasn't been denied for it

spiral snow
#

I was asking for clarification on the rules

#

Ah ok

#

Good to know

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Thank you

humble pulsar
#

Guys
Is there any method to format long des
Like put some image, table or something blah blah blah

sturdy swan
#

Is there a way to fix top.gg crashing whenever you try to watch an ad to upvote a bot. Idk if its me being on mobile or me using safari or some other problem but I cant upvote a bot because the ad keeps crashing the website

spring cedar
#

How can I report someone?

sturdy swan
#

Can I resubmit my bot? Because I don’t think I put the bots invite link

drifting tinsel
#

It won’t let you submit if you didn’t put the invite link

sturdy swan
#

……

drifting tinsel
#

Oh

sturdy swan
#

I screwed up

drifting tinsel
#

Is your bot approved?

sturdy swan
drifting tinsel
#

Oh

sturdy swan
#

I submitted it a few hours ago

#

Will I get an email or something if they don’t except ?

drifting tinsel
#

Oh then resubmit

sturdy swan
#

How

tough oxide
drifting tinsel
#

Because it takes 1 week to check

drifting tinsel
tough oxide
#

:< seems like there is no way to vote without logging in discord

#

i will have to leave both if i want to study

sturdy swan
#

Guess we gonna find our

#

Out*

novel agate
#

is openly asking ppl to vote for a bot on top.gg against the TOS?

winter walrus
#

But if you are dm-ing random members and asking them to vote, it might come under unsolicited DM advertising

naive sapphire
winter walrus
naive sapphire
sturdy swan
#

its dm ads lol

winter walrus
#

asking people to vote in the bot's command is not the same as asking to subscribe to yt. Please read what i said before. Also for move to #general for offtopics

mossy fox
#

my bot was added to top.gg verification center but I did not find it not in the search, not in my projects .... Where is he?

winter walrus
drifting tinsel
#

Does anyone know how does the reminder work for top.gg

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?

pliant mauve
winter walrus
trail crown
#

my server boosts had gone so i went to change the vanity url to a another invite code

#

but i got an error

covert halo
#

I have an issue where I have added the top.gg bot to my server but it isn't being registered by the website so I can't edit it. It just says add to top.gg

crystal marlin
#

find bot does nothing, and I cant seem to type in the 2 boxes below

#

ok was just a temp bug

celest wave
vernal mesa
#

help me, pls

tough terrace
#

litterly every bot is getting declined i feel like when they will see mine it will also get declined idk why

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lol

winter walrus
tough terrace
#

@winter walrus in my bot u can change the prefix but in help command it shows the preix which was before should i remove the change prefix

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only that thing wrong ig in my bot

winter walrus
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If the bot works with the updated prefix then its all good

tough terrace
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but that wont work the new prefix which u change works only

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so is it fine?

winter walrus
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Yes, just make sure the default prefix is the one which you list in the website

tough terrace
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but if u change the prefix it will show use + but it wont work u have to use the prefix u changed to

#

and for Must not reward users for voting for a different bot
it gives rewards if u vote for my server like offical server for the bot

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pls answer these and thats it @winter walrus

winter walrus
#

I dont think that is allowed, vote rewards for the same bot only is allowed. To be more specific, u can give voting rewards in your bot for voting for that bot only

tough terrace
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and the rewards of it is using other bots

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liike owo or poketwo bots currency

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should i remove that

winter walrus
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Yes

tough terrace
cobalt sleet
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We don't test custom prefix commands

potent basalt
#

Alguien sabe cuanto tardan mas o menos en verificar tu bot y colocarlo en topgg?

cobalt sleet
#

But you should probably fix that for your user experience

hidden rootBOT
#

@potent basalt

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.