support

[long ferry]

can you login, enable beta and try again @sturdy swan ?

[shadow frigate]

in my phone it works, so weird

[long ferry]

nah still cant reproduce

[shadow frigate]

this seems like your issue

[sturdy swan]

[sturdy swan]

It doesn't let me click the button

pls help me

[shadow frigate]

go to the play store

search "chrome"

[sturdy swan]

Hello, why i can't log in ?

[shadow frigate]

and there will be a green update button

press it and wait

when it turns into a different green button saying open, press it

and try the website again

[sturdy swan]

@shadow frigate I know, I'm not that dumb 😂

[shadow frigate]

oh i though u meant the chrome update button lmao

[long ferry]

dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[shadow frigate]

how is this possible tho

[sturdy swan]

Idk

I also tried opera and it still doesn't work

[forest briar]

Hello I sent my bot yesterday but why it still not reviewed?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[shadow frigate]

Try doing the solution mentioned above

[shadow frigate]

It could be caused for stuff like this

and it seems like a very old bug

Which isnt Top.gg's fault

Its a chromium/phone thing

[sturdy swan]

same problem

[shadow frigate]

(Opera also uses chromium)

[sturdy swan]

same problem

[long ferry]

send a mp4 instead of a mkv

[sturdy swan]

Ok!

[shadow frigate]

Btwn

^

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[winter field]

how do i make it force dark mode

[shadow frigate]

i get the cache thing

but not only has it been an hour

but also, how do i know now if the report is on or not

[long ferry]

it should show "flagged"

[shadow frigate]

ive been told that because i pressed a few times (since it kept showing up as unreported) it could be reported or not

[long ferry]

if it doesn't, known issue

[shadow frigate]

yah thats the cache thing i said

isnt it

[sturdy swan]

@long ferry

[shadow frigate]

and if it is cache, then is there any way for me to know if i need to press again or not? Because if not that comment gonna stay there unreported forever

[long ferry]

now refresh after pressing authorize

[sturdy swan]

ok

[long ferry]

as the pins described

[sturdy swan]

oh ok thx

[shadow frigate]

So yeah, any help to know if it shows up as reported or not for the mods? So i know if i need to click report again or something

[torpid sun]

I changed my bot avatar so it disappeared on top.gg how can I get it back ?

[long ferry]

whats your bot id

[shadow frigate]

its for a server

624217127540359188

[long ferry]

can confirm being flagged

[shadow frigate]

Thanks!!

Have a great day!!

[torpid sun]

👆

[shadow frigate]

i belive u cant, just wait until it appears

atleast thats how mine fixed itself

[charred hazel]

Help : how do i add the roles? i am not able to see them

[long ferry]

dblrefreshdata

[hidden root]

@torpid sun

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[shadow frigate]

oh then i was lucky

[long ferry]

can you tell me your server id?

[charred hazel]

yes! 884061760821297192

[torpid sun]

Will it reset votes ?

[long ferry]

nope

just re-fetches your data about your bot, such as avatar or name

[torpid sun]

Thanks

[long ferry]

@charred hazel are these normal name roles or somewhat unicode-ish?

like This instead of 𝔑𝔬𝔱 𝔱𝔥𝔦𝔰

[shadow frigate]

Mines are normal and i just notice they also dont show up

[long ferry]

yup seeing it

will add to issues, cheers

[charred hazel]

i only have like 3 unicode ones
which have invisible characters
but the rest of them are normal

[long ferry]

all good, can reproduce

[charred hazel]

Sorry but did you look into the issue?

[long ferry]

yes, added it to our site issues

[charred hazel]

thanks!

[sturdy swan]

um what to do?

I didn’t get dm from the bot tho

Can we delete team in top.gg coz i accidentally made 2 teams

[brisk star]

i think i need help

[umbral gyro]

Hello! I just invited Botify to my server and would like to change the dollar prefix since the dollar isn't really used here. I checked the website but it only says you can change it without any info on how to. Could anyone help me?

[vestal cedar]

how to know the place of my bot ?

in the queue

[cobalt sleet]

Dblwrongserver

[hidden root]

@umbral gyro

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cobalt sleet]

Not possible

[vestal cedar]

thx

and to know if the bot is submit beceause i don't have a message from lucas

[cobalt sleet]

Yes. 10 minutes ago.

[umbral gyro]

Oh my bad! Thanks for the help!

[sturdy swan]

Guys, the bot didn’t send message to me

maybe I didn’t click the button?

Or it’s not sending

Hi there, a user named Critic-crypto(John)#1679
Came to my server and told the correct information that how much growth we have done in the last some days and told every proper thing, and is telling that he is from top.gg and have came for server verification at top.gg but I didn't applied our server at top.gg, so when I am asking him for proof then he is giving some those kinda things which I don't have any idea properly, so I would be eagerly thanks if any of the mod from this server will help me out if it is a scam or something or he is real.

[cobalt sleet]

I don't see any bot for your account in the queue

[sturdy swan]

Okay…thanks

[cobalt sleet]

There is no staff member by that name.

Your growth stats are public information if you're listed on the site using sites like dblstatistics.com

[sturdy swan]

He is telling he came from another account for security reasons.
His real account or something name is I think Jhon Carter

[brisk star]

how do i confirm my account when trying to get mee6?

[sturdy swan]

Nope

[cobalt sleet]

Totally fake. We'll never join servers to contact you. You'll get a DM from a staff member.

[sturdy swan]

Can you check out the full conversation? Please @cobalt sleet

[sturdy swan]

Oo ohk

[cobalt sleet]

No need @sturdy swan it's a scam

[cobalt sleet]

Can you please send me their user ID

[sturdy swan]

Ok thanks

[sturdy swan]

Ya sure

[cobalt sleet]

Dbl wrongserver

[hidden root]

@brisk star

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

@cobalt sleet

[cobalt sleet]

Thanks. DM me a screenshot of the conversation please @sturdy swan

[sturdy swan]

Ok

Hello I would like to report a bug although it is gratifying to me it did not make you profitable at all and it has made you lose money for 2 months I no longer paid the premium for your site But I will point it out to you anyway and excuse my late payments

[long ferry]

yup we're aware of the late payment issues, no worries

[sturdy swan]

Ok no worries I still wanted to let you know I don't like to take advantage of bugs especially when it makes you lose a lot of money

[tacit fern]

Hello

[long ferry]

Thank you very much for your concern, we appreciate your report

[sturdy swan]

It's completely normal in the time I wanted to be staff here but I'm afraid of failing because I'm French

[long ferry]

Give it a try if you wish 👍

[sturdy swan]

Ok I try my luck where in this case?

That's a very long conservation will you read all? Check dm sir @cobalt sleet

[cobalt sleet]

I didn't get any DM from you

[sturdy swan]

@long ferry

[long ferry]

feel free to check #announcements

[lone anvil]

#announcements message 👀

[royal coral]

we dont loose our published bots (on top.gg) if we leave this server do we?

I dont plan on uploading anymore so...

[cobalt sleet]

Nope

But we won't be able to contact you if we need to.

[royal coral]

ok, thx Tea

[vestal cedar]

hi if after 10 minutes i don't have a confirmation of my bot from lucas is on the queue is normal ?

[naive sapphire]

My bot hasn't got any NSFW command

[zinc oracle]

dm me

[lone anvil]

Luca no longer sends queue updates - @hidden root does now

https://img.marcorennmaus.de/cKMohLFU Your bot did get added to the queue

[cobalt sleet]

You might have your DMs turned off which would explain why. But I already confirmed it's in the queue.

Plus yeah it's @hidden root now

[vestal cedar]

thx for your answer

so i have activate this

[valid laurel]

i really couldn't find the edit button in the new UI. I'll check tom if it's updated!

[long ferry]

there should be 3 dots on your bot page, opening it should show "edit" and "report"

otherwise add /edit to your url

[arctic olive]

My acc disabled can i Transfer bot with my new bot in the new account?

[vestal cedar]

waiting time is about how long ?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[bronze vessel]

how do i use the DSL bot?

[soft parcel]

Idk

[bronze vessel]

gg

[soft parcel]

Gg

[grand ravine]

you don't, it just needs to be in the server

[bronze vessel]

i mean how can i get the invite link in my discord server with the DSL bot

[rustic sparrow]

7 users accidentally bought top.gg premium instead of the premium of my bot.

The top.gg vote page is so confusing. New users thought they need to purchase top.gg premium.

so top.gg literally stole my customers 😡

[long ferry]

top.gg never states it is related to your bot

[rustic sparrow]

ikr

the users are kinda dumb

you should rework voting page in the beta version

and imagine buying top.gg premium 😂

jk lol

only devs will buy it because top.gg made their bot awesome

[cobalt sleet]

I think it's pretty clear the premium on the voting page is for top.gg. It literally says so. I don't think it needs to be changed.

Thanks for reporting

[sturdy swan]

np lol

How long it takes for approve/decline? Cuz if u guys approve it I want to add rewards in the next version(1/2 weeks)….

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

um

like it can take up to 1 month?

[cobalt sleet]

It's about 1 to 2 weeks

[sturdy swan]

oh okay… thanks

[long ferry]

refresh

[opaque sparrow]

How can I publish my server?

At top.gg

[zinc oracle]

https://top.gg/servers/new

[opaque sparrow]

I tried that

I edited my server

[long ferry]

dblcacheclear and try again

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[opaque sparrow]

Then I clicked on ‘save’

But it doesn’t publish

[long ferry]

whats the id

[opaque sparrow]

Of the server?

[long ferry]

yes

[opaque sparrow]

Ehm

861190537607643136

[long ferry]

your server is published

[opaque sparrow]

Ty

I still see this, even when I refresh the page

[long ferry]

clear cache

logout and back in

[hallow cliff]

Game fan Gaming

[long ferry]

gratz

[pastel vortex]

A question the bot is already in top.gg?

[hybrid quiver]

How much time it takes to put Your bot on Top.gg

[brittle marten]

see this

[hybrid quiver]

172hrs ?

@brittle martenHow can i see my bot here with client id

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[hybrid quiver]

Thnx But i Got that (if it was for me)

[left mason]

scam 887333845190443068

[long ferry]

ID?

[hybrid quiver]

See u Tommorow

[long ferry]

oh aight

[opaque sparrow]

I still can’t see it

I checked on my IPad, the laptop, my phone and pc

I wan’t even logged in before at phone and pc

☹️

So what do I have to do now?

[long ferry]

I am able to view it, it is published

[opaque sparrow]

But why I can’t see it?

[opaque sparrow]

I see this

[atomic garnet]

hello, i have an account that has a bot on it, and the account disabled today.Can i transfer the bot to another account?

[opaque sparrow]

Hmm

I can see it when I am not logged in…

Bruh

I voted for the bot, but I still see 0 votes

Even when I load the whole website again

[long ferry]

Caching

[opaque sparrow]

How do I fix that?

[long ferry]

You can't, it's site related caching

[atomic garnet]

any response?

[opaque sparrow]

So it will never be fixed?

For me

[long ferry]

It's just caching, it will eventually update

[modern hazel]

It may just be me but the widgets tab on the site even if I select a option the code doesn't change? It's probably just because of the new update being rolled out but is there any doc link that explains the different widgets so I can just change the code?

Examples:

[feral axle]

I want Sport

@modern hazel @long ferry

[long ferry]

Sport? Go outside

[long ferry]

Replace the url from the status widget ontop on the src url

[modern hazel]

I know how to replace it I just don't know what to change it to lol

I'm trying change it from the large widget to the status widget

[long ferry]

to the url from the widget above

the widget above should change accordingly

[modern hazel]

It's not

I copied it and it's still showing the large widget

[long ferry]

right click copy the url, then replace it with the src url from the code

[modern hazel]

It's not working on my end

And I'm on mobile

Alright got it working, weird it didn't change the code itself though

Unless it's not supposed to?

[feral axle]

Anthony Sport

@modern hazel @long ferry

[long ferry]

Just ask

[modern hazel]

What?

[long ferry]

what you need

[modern hazel]

Anyways thanks Aurel

[willow mountain]

hi, how can I use css on the top.gg page of my bot?

[long ferry]

through using style tags

[latent light]

hmm where is the edit button on top.gg

i cannot find it on the new site

and somehow I can review my bot?

[long ferry]

review meaning what? Add your own review?

[latent light]

yea

[quartz willow]

@small mica can you check to see if the hindi translations are working for you?

[latent light]

wheres the edit button goes

[long ferry]

add /edit to your url

[latent light]

thanks

I havent try to click the review button yet so idk if it work

[long ferry]

oi

[sturdy swan]

hi I wanted help because I don't know how to use the shine to register someone can mw teach?

[long ferry]

dblwrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rain kestrel]

he just video called me and and i did not know who that was so i joined after some time and he looked so underage and i immediately left

isnt it against the rules or something?

[zinc oracle]

calling random people is not, being underage is

[sturdy swan]

please someone help me

[long ferry]

Though if they just seem underage, nothing we can do

[long ferry]

already answered you

[rain kestrel]

oki, or better one

oi

[sturdy swan]

already?

[long ferry]

scroll up

[sturdy swan]

I just saw thank you

[small mica]

Yes, it's fixed now

[kind aurora]

Hi, One question, can you see if my boot is on the list because with my previous bot they answered me after 2 days but now they have already been 1 week...

[austere meadow]

im having a problem over at soccer guru , my vote is not working

[long ferry]

dblwrongserver @austere meadow

[hidden root]

@austere meadow

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[maiden olive]

@stuck oyster

Sorry wrong mace

Mac *

@weary niche

Omg

How many macs are there

@cobalt sleet

There we go

[pastel vortex]

scam ID 864110685830381578

[kind aurora]

If I have :v

My bot does not appear :(

[pastel vortex]

Scam

!!

[tawdry zodiac]

can my bot will add in top.gg with out verify

??

[winter perch]

Is adding servers not working? I click "Add to Top.gg" click authorise, the bot joins the server but I get redirected to top.gg/servers/new?error=oauth-error. Am I doing something wrong? EDIT: nvm old site was cached

[long ferry]

user is already banned

[pastel vortex]

Ok

[naive sapphire]

No, more

My old revisión was taken 1 year.
& hasn't got added!
Because: Contains flag emogis.
F

[long ferry]

nope

[brittle marten]

🤦‍♂️

[naive sapphire]

Yes, this is the new

[naive sapphire]

My old bot

[kind aurora]

CTRL + F5

[slim lynx]

Hi

[sturdy swan]

hi!
I just applied for the bot reviewer
do you still accept reviewers?
and what is the time to get back to me?
,thanks

[long ferry]

We still accept reviewers, yes, but there's no eta for when you get a response

if you were accepted, you will be contacted by a community manager

[naive sapphire]

Solved! Anything else?

[long ferry]

resubmit and wait again

[indigo spindle]

Bruh

No way

So real

@long ferry

[long ferry]

thanks

[indigo spindle]

No worries

[cedar tree]

yo i got a question

i changed my bots logo today but now there isnt a logo on top.gg

also the search issue isnt resolved

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[cedar tree]

thank uuu

[low matrix]

@fair vortex ban this for dm

[long ferry]

Dming people is not a ban reason

They stated having dmed the wrong person

nothing bad on that

[low matrix]

is not bad reason?

i get like 10 dm from this server delay

[jade portal]

Hey Aurel, I'm not able to edit my bot. It appears as if I had not created it. I'm looking for a way to be able to remove it from the site and be able to upload it again.

[long ferry]

Then disable your dms in this server if you do not wish to receive Direct-Messages

[long ferry]

ID?

[jade portal]

735195433915383809

[long ferry]

Yeah that non creator bot

Do you want a backup of your description?

[jade portal]

yes, pls

[long ferry]

Enable your direct-messages

dbldms

[hidden root]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[meager cape]

Probably asking a stupid question right now, but is there any update on my bot being further on the list?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[jade portal]

sorry, enabled

[restive nimbus]

Hey, the bot has suddenly made all lobbies that get created default to pushtotalk, how would I change this?

to not be push to talk

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[bronze vessel]

Hi, can someone explain to me why when in the screen of publishing a bot on top.gg when I click "send" it doesn't work for me. Someone explain to me why?

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[grim stream]

ive added the bot gave perms like it said and it still wont update to let me edit and post?

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Hello, Im trying to add my bot, and when I press "add bot" it brings me this https://crackhead.tech/SyTvY9kQ

and it infinitley loops

https://crackhead.tech/6Wc3p5jh

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

hm

Also, is it possible to recover a top.gg account from an old discord account?

I lost my phone and therefore lost 2fa awhile ago

[coral reef]

No it is not

[sturdy swan]

that sucks

[coral reef]

Unfortunate

[quaint jewel]

I might just be silly since it's been a long time since I actually visited the top.gg site to update my bot, but for whatever reason, I cannot edit my bot despite being logged in to my main account. There are no buttons to edit the bot anywhere, and when I try to go to "top.gg/<botid>/dashboard", then it just throws me a 404. Can someone help me with this?

[coral reef]

its /edit not /dashboard

[quaint jewel]

oh wait

🤦‍♂️

thank you so much lol

[coral reef]

np

[arctic olive]

@Extreme#١٠٠٠ bro

@Extreme#١٠٠٠

@coral reef

Can i transfer bot from acc to acc ?
And change the bot to another bot?

With same functions?

Bec my acc disabled

@sturdy swan

612404692713996298

[grand ravine]

Bruh

Can you wait a fckin minute at least?

[arctic olive]

And my bot gone but it works

[arctic olive]

I mentioned one time :/

[grand ravine]

But is spamming the channel

[arctic olive]

I was typing my problems ._.

Sorry

[coral reef]

Please be patient

You don't need to ping me

I will read the messages as soon as I can and help you

[coral reef]

If you want to transfer a bot from a disabled account you can't.

From a active account you can.

[arctic olive]

There is no any solution?

[jovial current]

webhook testing is not working :((

[zinc oracle]

does the actual webhook when a real vote happens work?

[jovial current]

no it doesnt

ive been voting but its not sending webhooks

[zinc oracle]

then its probably just a config issue, not the webhook not working

[jovial current]

o>o

[zinc oracle]

#topgg-api

[hard axle]

When I press account on settings discord freezes why?

[jovial current]

probably from ur device its not happening to us

[hard axle]

BUT HWO DO I FIX

I wanna crete business

[jovial current]

FIX UR DEVICE THEN

[hard axle]

NOT MY DEVICE

[sturdy swan]

hey i changed the pfp of my bot, so how do i sync it to topgg page?

[zinc oracle]

contact discord support, not topgg

[jovial current]

top.gg is gonna do its thing

[hard axle]

show showlink

[jovial current]

just give it a time

[sturdy swan]

i changed it months ago

[jovial current]

o.O

[sturdy swan]

https://top.gg/bot/826158226478989342

it shows no pfp

any ideas?

[zinc oracle]

click "refresh data" on your bots page

[sturdy swan]

okay

thanks

[hard axle]

send

link

[zinc oracle]

im not discord support, i dont have the link to it?

[neon flare]

I am trying to add an announcement to my bot page, but it keeps giving me this message. I refreshed the page, logged back in and still happens. Is this a bug?

[sturdy swan]

where to reressh

refresh bot data

im on edit page

[neon flare]

refresh bot data?

[sturdy swan]

yeah

[neon flare]

idk what u mean by that

[sturdy swan]

the pfp doesn't show

i changed it motnhs oag

ago

now it shows no pfp

[neon flare]

¯_(ツ)_/¯

[zinc oracle]

for bot mayy?

[sturdy swan]

yes

[zinc oracle]

​https://i.woo.pics/fe9e76be2d.webp

clear cache

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

okay

thanks

so it works right

for you

[neon flare]

they just showed a pic of it working

[zinc oracle]

i just refreshed it for you

[sturdy swan]

okay thanks

[neon flare]

so with making an announcement for my bot, is it bugged or something?

[coral reef]

Yes

[neon flare]

thanks for telling me because my bot reached 100 servers so it cant be invited until i can verify it

wanted to tell ppl about it in an announcement, but thanks for letting me know

[coral reef]

Np

[jagged fox]

dblwrongserver

[coral reef]

Commands are locked to staff

[jagged fox]

Ol

[misty rivet]

Wrd wrd wrd

[coral reef]

Extra comments aren't needed

[neon flare]

[last sphinx]

Hey i'd liked to report a problem, whenever i'm logged into top.gg website its always logging me out after a few seconds

[upbeat swan]

Pls read site news section

They are looking into it

[last sphinx]

alr

[coral reef]

dblpins

[hidden root]

@last sphinx

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[jagged fox]

Hey

Bot

Checker

Pls check my bot lol

[modest dragon]

The new design why my server is not at the top anymore?

It used to be the top always

Top servers now are like 50 members and 4 votes

Mine is 1100 votes and growing and not even the first as it used to be

So what happened exactly an active server is put to the back with its high votes rate and reviews

Ping me please, this is so important and I am kinda upset by the new design.

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[zinc oracle]

the first page is sorted by relevance, the second is sorted by votes/relevance.
this is how it worked on the old and new design

[jagged fox]

@cobalt sleet done 👍🏻

[sturdy swan]

nsfw commands all of a sudden stopped working on my discord bot.

[cobalt sleet]

#development

[scarlet harness]

i cant vote

wait

yea this pops up each time

nvm

[compact nebula]

Someone forgot to hide the button border.

[scarlet harness]

👀

[gray flax]

can I use my server bid to support my bot
I have 2 servers which always have 100+ votes / month
and I want to use that all credits for my only bot

[nocturne pulsar]

my server was deleted from top.gg. is it not possible to add it again?

[cobalt sleet]

Dbl addserver

[hidden root]

@nocturne pulsar

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[nocturne pulsar]

I did all this a million times. i dont get an "edit server"

it's stuck on "add to top.gg"

[cobalt sleet]

You can try logging out and back in again. Otherwise it's a known site issue.

[nocturne pulsar]

yes I've done that

it's been weeks of this

[cobalt sleet]

Sorry to hear that. Hopefully this issue will be resolved soon as the new site rollout moves ahead.

[gray flax]

can I use my server bid to support my bot
I have 2 servers which always have 100+ votes / month
and I want to use that all credits for my only bot

lol fourth times typing this

[hybrid quiver]

  <img src="https://top.gg/api/widget/888045287774486528.svg" alt="DU Music" />
  </a>```

[coral reef]

?

[hybrid quiver]

What is this?

[coral reef]

A widget?

[hybrid quiver]

Yes

but it says something went wrong

[coral reef]

Your bot must be approved first before it will work

[hybrid quiver]

OK

[still grove]

@zinc oracle

[coral reef]

Why ping?

[still grove]

I want to talk to him

Ping so I am able to message him

[coral reef]

👍

[still grove]

I am frustrated

[coral reef]

Is this about your bot being a unmodified instance of dyno-clone? @still grove

[still grove]

Yes

Last time I also recieved that

I completely modified my bot

[coral reef]

I just looked at the reviewal of your bot, and it is indeed a clone of dyno-clone.

[still grove]

But still after so many days I receive the same thing

[still grove]

Please check the help menu

[gray flax]

can I use my server bid to support my bot
I have 2 servers which always have 100+ votes / month
and I want to use that all credits for my only bot

[still grove]

Just tell what to do

@zinc oracle

Woo is not replying despite being online

[coral reef]

Ask auctions questions in auctions channels

Because he is probably doing something

Be patient

[still grove]

Uhmmmm ok

[still grove]

I am being patient for the past 2 months and soon about to become a patient at the hospital

Woo's status shows that he is idle

Now afk

[sturdy swan]

hes offline lol

[still grove]

Yeah I saw

[zinc oracle]

Hmm?

[still grove]

Woo

Please read my dm

[coral reef]

What page is that on

[onyx ridge]

'Add a Community'

[visual adder]

idk where to put this but the same bot is shown twice

[balmy garden]

how long it take for a bot to get approved?

im setting upvote rewards for top.gg

[sturdy swan]

Got it thanks!

[balmy garden]

in my bot

[shadow rock]

hey im using servent of niris bot and i cant figure out how to make it post destiny weekly reset infographics

[coral reef]

dblwrongserver

[hidden root]

@shadow rock

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

dblupto

[hidden root]

@balmy garden

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coral reef]

It's a known issue

[coral reef]

dblissues

[hidden root]

@onyx ridge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cloud star]

is this a known issue where theres no button to edit the bot info?

i am signed in, of course

[west raft]

i too faced it once, i could see it after refreshing

[cloud star]

oh

yeet

[coral reef]

Refreshing fixes it :)

[dull frigate]

Gello

[coral reef]

Hello

[sturdy swan]

is a raspberry pi good for hosting a python bot?

[coral reef]

Not the place to ask

#development

[sturdy swan]

ok

[mild zephyr]

is there a staff i can dm here?

[coral reef]

Yes

[modest dragon]

what do you mean by relevance?

[coral reef]

most clicks iirc

[midnight bolt]

my just approve on top.gg but I dont have my top.gg profile

[coral reef]

Refresh cache

[midnight bolt]

Ok

How can I edit my bot description ??

No option got confuse

[coral reef]

https://top.gg/bot/YOUR BOT ID/edit

[midnight bolt]

Ok

Thanx

[coral reef]

np

[charred hazel]

Help : How do i set up a channel which displayes the votes
I dont see an option on the site

[coral reef]

You have to use webhooks. #topgg-api

[charred hazel]

how do i set it up?

[pliant mauve]

https://docs.top.gg

[coral reef]

https://docs.top.gg use #topgg-api for questions

[midnight bolt]

I cant able find my bot by searching

[cobalt sleet]

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[jovial bridge]

[cobalt sleet]

That bot's not in this server

[jovial bridge]

Its on the listing tho. Should I report it via the report button? Couldnt find a suitable reason in the dropdown

[cobalt sleet]

Yep it looks like a mass DM upon joining. You could report it for that and we can investigate.

[jovial bridge]

Alrighto

[midnight bolt]

Please help me
I cant able to find my bot on top.gg but it's approved

[cobalt sleet]

Go to https://top.gg/bot/BOT_ID

Or you can find it on your profile

[cobalt sleet]

Refresh the page

[midnight bolt]

Ok

[sturdy swan]

where can i edit in top.gg

[sturdy swan]

continue like this even and I already refreshed it

[plush breach]

How to create bots @sturdy swan

[cobalt sleet]

Clear your cache

[sturdy swan]

No

[cobalt sleet]

#development

[sturdy swan]

Ok

[sturdy swan]

yo

where can i edit it

[cobalt sleet]

Make sure you're logged in and click edit on your bot page

[sturdy swan]

there is no option

bruh

[cobalt sleet]

Refresh the page

[sturdy swan]

i did

[cobalt sleet]

Clear your cache

[sturdy swan]

bruh i did all

[cobalt sleet]

Are you logged in?

[sturdy swan]

yes

[cobalt sleet]

Your profile shows in the top corner?

[sturdy swan]

🔝 yes

[cobalt sleet]

Log out and back in again

[sturdy swan]

ok

[plush breach]

How to get token @cobalt sleet

[sturdy swan]

dn i did

[cobalt sleet]

Dbl support

[hidden root]

@plush breach

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

but where

[plush breach]

Wow

[sturdy swan]

[ruby mist]

i can't see roles

[sturdy swan]

hmm

[cobalt sleet]

Are you using "fancy text" for your role names?

[sturdy swan]

dn

@cobalt sleetdn thanks

[cobalt sleet]

No problem!

[sturdy swan]

which bot did u make

[ruby mist]

i think so no

[sturdy swan]

I already cleared the cache and it remains the same

[placid salmon]

again, does anyone know when server listing will be fixed? there's servers with 0 votes above servers that have hundreds

[ruby mist]

@cobalt sleet

[cobalt sleet]

This is actually a known issue right now. The team will fix it soon.

[pseudo raven]

There is a bot verified by top.gg that randomly mass DMs users

[cobalt sleet]

I think there are a few issues with search right now but the team is aware.

[cobalt sleet]

You can click report on their bot page and provide evidence of mass DMs. A moderator will investigate.

[ruby mist]

and bot gives role to people that vote but did not remove after 12 hours

[plush breach]

How to get Token

[ruby mist]

issue from more that 15 days

[pseudo raven]

mac

[plush breach]

how to get token bot

[pseudo raven]

Btw I can't find the remove an owner or add owner feature for a server in beta

[cobalt sleet]

#development

[long ferry]

It removes it after 13 hours, grace period of 1 hour

[pseudo raven]

https://discord.com/developers

[cobalt sleet]

You have to transfer it to a team. Teams aren't working right now. Please check the pins for more information.

Dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[ruby mist]

it is 15 days it is still with us

[long ferry]

Then remove the role and try again

[pseudo raven]

Thank u

[ruby mist]

How many votes are required for credits @long ferry @cobalt sleet

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[ruby mist]

can't we get money from servers?

[cobalt sleet]

It's not money

[long ferry]

You can only use it for auctions

[ruby mist]

ya credits

[plush breach]

How to add command @cobalt sleet

[glad forum]

how can i report a bot?

[cobalt sleet]

Last warning. Use #development and don't ping users.

[cobalt sleet]

Make sure you're logged in, then click report on the bot's page.

[glad forum]

ok thanks!

[ruby mist]

What u guys think of this?

[ruby mist]

@cobalt sleet

[cobalt sleet]

I answered you already

It's a known site issue

[cobalt sleet]

^

[ruby mist]

@cobalt sleet

[cobalt sleet]

^

You were already answered about that too

[ruby mist]

MEANS delet the role

then recreate

right?

[cobalt sleet]

No, remove on the server page

Also make sure the bot is above the people it's trying to unrole

[ruby mist]

how?

[ruby mist]

it is

@cobalt sleet

u there?

[cobalt sleet]

Just save with another role then change it back

[ruby mist]

it is not showing roles @cobalt sleet

so how will i recognize vote role

[cobalt sleet]

Well that's a site issue, there's nothing I can do about that unfortunately.

[sturdy swan]

when will my bot get verified

[cobalt sleet]

Dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

thanks

@cobalt sleet Hello again, tell me what's wrong with my bot and when will it be checked?

[cobalt sleet]

Your bot was submitted recently. Queue is about 1 - 2 weeks.

[rapid sedge]

Btw is my bot working just want to makw sure

[cobalt sleet]

We don't provide help or advice for any bot.

[rapid sedge]

I mean like is it online

[cobalt sleet]

Again

It's up to you to make sure it's online at the time of review

[zinc sleet]

is top.gg also included in the role of bot advertisement? (i think ye)

i didnt even share my bot to anyone, my bot was in 80 servers after 5 hrs of approval on top.gg

[cobalt sleet]

Yes this is a common issue with people who submit their bots to the site before getting verified by Discord. It's usually best to get verified first.

[rapid sedge]

How do u get verify

[cobalt sleet]

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[zinc sleet]

i got a message from discord that

i need to verify as it reached 75+ servers

[keen sand]

what does this show?

[zinc sleet]

server count ig

[keen sand]

Server Count

OK

[zinc sleet]

ye

[keen sand]

Thnx

everyone gave 5 star but its still 4 stars

[cobalt sleet]

You probably replied to a review? That counts as 0 star. This is a known site issue and will be fixed soon.

[rapid sedge]

Do i need a website for my bot because I dont want that for mines

[vagrant wigeon]

Nope, its not required

[rapid sedge]

Alright

[hazy pecan]

Will I receive a badge when my bot is approved?

@cobalt sleet

[vagrant wigeon]

Nope

[hazy pecan]

Ok

[sturdy swan]

I'm having a problem w adding my bot to the top.gg site, when I click the Find Bot button it doesn't do anything

[faint cradle]

its taking forever to verify my bot uh

[hollow trench]

@cobalt sleet Hi can you show me when my bot will be checked last time i submitted i where declined because my bot reach the cap

[cobalt sleet]

Queue is about a week or two

[hollow trench]

i know i mean the log thingi

[cobalt sleet]

You submitted 11h ago

Logs are hidden right now

I can look it up for you if you send me the ID

[sturdy swan]

I am trying to add a Vote Reward role from the top.gg/servers/id/edit, but all the roles are blank

[cobalt sleet]

It's a known site issue

[sturdy swan]

Oh ok

[hollow trench]

previews i have applied for approval but my bot reached the cap and topgg weren't able to join my bot to their test server and i haven't applied my bot 11H ago its like 3 days i am waiting for approval they told me its 1 week ok i wait more and no answer if you got an answer for that i appreciate

[cobalt sleet]

Sorry. My bad. You submitted 35h ago.

[hollow trench]

ah ok man thanks waiting for approval

[cobalt sleet]

You'll still need to wait for a week or two.

[hollow trench]

no problem but my bot will reach the cap again maybe

[cobalt sleet]

Probably

[sturdy swan]

@cobalt sleeti need help

@cobalt sleeti need help

[cobalt sleet]

Dbl notdiscord

[hidden root]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

what

[sturdy swan]

where i go then

[undone epoch]

how to submit my bot so you can test it?

[sturdy swan]

dbl help

[cobalt sleet]

https://top.gg/bot/new

[hollow trench]

and i would love to applied for verification but it gave me the red sentence @cobalt sleet

[cobalt sleet]

Not our problem. We're not related to Discord in any way.

[ionic lintel]

@sturdy swan just fill out the form about your bot

[hollow trench]

thanks

[sturdy swan]

i not understand it at all

[cobalt sleet]

Ask for help in https://discord.gg/discord-developers

[ionic lintel]

in "application details" write about what your bot does, like a small description
in the rest fill out stuff accordingly to how your bot works

[sturdy swan]

i did

[cobalt sleet]

We don't provide verification help here

This is Top.gg support, not Discord.

[undone epoch]

where whould i test the bot

[cobalt sleet]

We test the bot. Not you. You need to apply at https://top.gg/bot/new.

[undone epoch]

yes my bot is already in top.gg

[cobalt sleet]

Then you need to wait for review

It takes a week or more

[undone epoch]

ok!

[cobalt sleet]

Fyi you submitted 4 days ago. So expect to wait at least another week.

[sturdy swan]

@ionic lintelwhat i fill in this WHAT DISCORD DATA DO YOU STORE?

[sturdy swan]

@cobalt sleet

[cobalt sleet]

For the last time. We do not provide any help for Discord verification. We are not affiliated with Discord. We can't help you! This is support for https://top.gg

[sturdy swan]

did you know about

[cobalt sleet]

Ask for help in https://discord.gg/discord-developers

[wintry crescent]

will guarded owner command fail the test cause i guarded multiple owner command that can dangerously destroy bot if used by user but i have also lots of command for the user

like start flask server on my vps

and stop it

and shutdown the bot

[honest crypt]

how to know that my project is verified or not? i joined this server now but i applied for that bot day before yesterday

means on top.gg

[wintry crescent]

they will dm you

[honest crypt]

my bot is showing on top.gg but saying

Your project has not been approved yet

[sturdy swan]

It is uploaded to top.gg but not approved yet

when you're logged in you'll see it, within a few weeks it should be approved/declined, then people may be able to see it

[cobalt sleet]

Owner commands must be locked so only your bot's developers can use them. If we're able to use eval commands or restart, shutdown etc then your bot will be declined.

[long ferry]

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[wintry crescent]

so its ok to lock command that can unload and reload module and shutdown bot and flask server?

[cobalt sleet]

It's more than ok. It's required.

[sturdy swan]

That command is ok to have, but it HAS to be locked to you

[honest crypt]

according to this i have to give u my bot invite link and that all?

[cobalt sleet]

https://top.gg/bot/new

If you filled that out you just need to wait for us to review your bot.

That takes a week or more

[honest crypt]

ok

thanks for helping

[cedar tree]

hey i got a question , how can i show in how many servers my bot is in ??

[stoic socket]

What coding language?

I’ll send you the link for the docs

[cedar tree]

discord.js but i wanna show it in the site

[stoic socket]

https://www.npmjs.com/package/@top-gg/sdk

[cedar tree]

thank you

[stoic socket]

Use that - it will automatically send the server count to top.gg

[cedar tree]

thank youu i've been trying to figure it out for so long

[drifting tinsel]

I wanna see how many I use python

[drifting tinsel]

Can I have docs

[pearl anvil]

how much time will it take to verify a bot ? (on top gg)

[flat fossil]

1 to 2 weeks

[pearl anvil]

k tynx

[stoic socket]

https://github.com/top-gg/python-sdk

[frail cave]

hi

Why my bot say Your project has not been approved yet

[stoic socket]

It takes 1-2 weeks for Top.gg to review the bot

There is a long queue

[frail cave]

oh ok

[fresh saffron]

how to report member?

[flat fossil]

Mods

[stoic socket]

DM a mod

[dusk chasm]

by the way how long the bot will take reviews?

[meager cape]

dblreview

Damn

[dusk chasm]

whats that? command?

[meager cape]

Umm, basically no specific time

Just wait patiently

[dusk chasm]

kay

[ruby swift]

Why is it that when I check my bot invite it takes me to the 404 page not found screen is it because the bots is not verified

[honest crypt]

same issue

[flat fossil]

Check pins

[honest crypt]

i have updated my discord bot link will it be bad?

bot inviting link

[cobalt sleet]

As long as it's the same bot ID that's fine. If your bot ID has changed you need to re-submit.

[honest crypt]

u mean by client id?

or token

[mint wadi]

Never post your bot's token to the public

[compact lagoon]

my bot not is in the botlist

[mint wadi]

Give it time

[compact lagoon]

ok

[wintry crescent]

yes as long discord still accept it

but beware for youtube cease and desist letter

spotify does not have a audio stream like youtube

[mint wadi]

This is not support related can we move this conversation to #general

[vagrant lava]

Hi. Why when I using

bot.users.fetch()

it returning

DiscordAPIError: 404: Not Found

How to fix it?

[mint wadi]

dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mint wadi]

Or use #development for development issues

[vagrant lava]

sorry

I haven't been there for a long time

[dusk chasm]

@mint wadi can u check my bot? i submited from yesterday.

[mint wadi]

dbl upto

[hidden root]

@dusk chasm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[dusk chasm]

k

[surreal monolith]

hi how to set role reward on top.gg?

[long ferry]

by using dsl and going to your server page settings

[cinder quartz]

New DM scam bot joined

[long ferry]

id?

[short orbit]

Pls owo bot discord server

[cinder quartz]

Banned already lmao

[long ferry]

dblwrongserver

[hidden root]

@short orbit

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[modest tangle]

how do i fix this?

[long ferry]

check all of your fields for missing things

[modest tangle]

nope I filled all required and skipped some "Optional" fields

[long ferry]

Which ones

should be red marked

[modest tangle]

red marked?

[flint cargo]

I can't add a Server to edit him. It still says "Add to Top.gg" but the bot is already added to the Server, I would like to edit there

[long ferry]

go to the server page and press edit

[flint cargo]

The Button dont show up

[long ferry]

then add /edit to your url

[modest tangle]

um nvm, I scrolled down and changed the Theme Preference: to No preference and that solved the problem

i guess its a bug

[flint cargo]

?

[long ferry]

you cannot force themes when not using css

as the field says

[long ferry]

go to your server page and add /edit to your url

[modest tangle]

oh

alright thanks for the help!

[flint cargo]

I can't even edit it.

[long ferry]

make sure you're logged in

[flint cargo]

Im

*I'm already logged in

[naive goblet]

uptimer bot khana pe mileg

[flat fossil]

How do I remove my server from top gg?

[long ferry]

@flint cargo whats the id

[flint cargo]

Of the Server?

[naive goblet]

@long ferry
uptimer bot kahan se milega @long ferry

[long ferry]

yes

[long ferry]

?

[flint cargo]

Here or in DMs?

[naive goblet]

uptimer owo farm bot

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

just send it in here

[flint cargo]

878909424310288424

[long ferry]

go to https://top.gg/servers/878909424310288424/edit

[long ferry]

press the delete button

[flat fossil]

Where is it located?

[long ferry]

or just add /delete to your url

[charred hazel]

HELP : So i created a channel to post the votes, and stuff. I made a webhook (from the integration menyu of the channel)
pasted the webhook url in the top.gg webhook section
but it is still not working(as in it is not posting anything in the channel)
votes for the server*
sending this question here cause noone is responding in the other channel

[long ferry]

you cannot use discord webhooks

[naive goblet]

do u know @long ferry

[charred hazel]

which one should i use

[long ferry]

dblwrongserver

[hidden root]

@naive goblet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

you need to code your own one or use a bot for that

[charred hazel]

ohh okie

[rigid flint]

If someone creates a troll review on my bot, is there any way I could remove/hide it?

[long ferry]

If it does not violate our review guidelines, no reason to remove it

[rigid flint]

Okay

Could I have a link to your guidelines

[cobalt sleet]

dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[flint cargo]

403 Forbidden it says

[sturdy swan]

why am I getting this https://images-ext-1.discordapp.net/external/kKXqTKBhaipFj7vIa9TgqNeWMkMtO9Tqsq4Xw57VN8w/https/cdn.upload.systems/uploads/69wVqExV.png?width=869&height=262

[long ferry]

refresh and try again

[long ferry]

do you have manage server on the server?

[sturdy swan]

yo

[flint cargo]

Lemme look

[sturdy swan]

tried, not working

im a bot dev

and no role

wht

[long ferry]

dblrefreshdata

[hidden root]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

yes

that

[long ferry]

oh wait wrong one

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

submit a bot and get it approved

[sturdy swan]

lemme check that

[cobalt sleet]

Your bot hasn't been approved yet

[sturdy swan]

apporeved

already

[sturdy swan]

no its

[cobalt sleet]

What's the ID?

[long ferry]

there's no bots approved from you according to our logs

[sturdy swan]

https://top.gg/bot/842304960996573204

[long ferry]

not owned by you

[flint cargo]

Yes

[sturdy swan]

its my alt

i did add my this acc too

[cobalt sleet]

Not your account then

[sturdy swan]

wait

[long ferry]

You cannot get the dev role for a bot you do not own initially

[sturdy swan]

lemme text u

from it

[long ferry]

You can only receive the bot dev role from approvals where you're marked as a creator

which in this case it isn't

[sturdy swan]

its my

[long ferry]

See what I said

[cobalt sleet]

Yeah that's the owner account

So it gets the role

[sturdy swan]

i cant add my alt to bot

in dbl

[long ferry]

You cannot get a dev role on your alt account if it isn't related to your bot at all

you need to be added as a creator when submitting it

[sturdy swan]

ohh

got it

but im saying

i cant add in website

[long ferry]

Yup intentional

[flint cargo]

Yes I have

[sturdy swan]

that worked for me thank you

[long ferry]

@flint cargo logout and back in, aswell as clear cache

then try editing the server page

[flint cargo]

Ok

[wicked galleon]

hello, how long does it take for BOT approval?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt hamlet]

Where i can download this bot?

[cobalt sleet]

dblwrongserver