#support

1 messages Β· Page 548 of 1

hidden rootBOT
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This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

tall hawk
#

Should I just go to development then

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Or nowhere

long ferry
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Yes

tall hawk
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Ok

unreal tide
#

okay, thank you!

opaque wing
#

Didn't work for me.

long ferry
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Clear your cache then and try again

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dblcacheclear

hidden rootBOT
tame stag
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Why when I go and view my server it says this...

cobalt sleet
# tame stag Why when I go and view my server it says this...
  1. Clear your cache.
  2. Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
  3. Go to https://top.gg/servers/me and click "edit" on the server.
  4. Fill out the information. Once you've done that, click save.
  5. Clear your cache again and reload your profile. Your server should be published.
    πŸ’‘ If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

sturdy swan
#

How long does it take before my bot is checked because it's been a week since it's been marked Your bot is waiting for approval!

cobalt sleet
sturdy swan
#

ok : D

#

ty

cobalt sleet
#

No problem! dog_Happy

tame stag
valid root
#

is the site still having issues?

cobalt sleet
#

Dbl zendesk bot guidelines

hidden rootBOT
valid root
#

brave

novel agate
#

thanks!

cobalt sleet
# valid root brave

Yeah that's a known issue. @limpid shadow is looking into it afaik. You could try shooting him a DM with your browser version and OS version.

valid root
#

sigh...

cobalt sleet
#

Chrome should be ok

valid root
#

brave is crome based

cobalt sleet
#

Idk man I just mod here dog_Joy

valid root
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according to your roles no

cobalt sleet
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Huh? Only team members work on the site. Mods don't.

west barn
#

what part of the site doesn't work for you

valid root
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anything

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im talking with veld now

cobalt sleet
#

Note to others: I do not recommend DMing Veld. I did in this case because I knew he was trying to understand this particular problem.

fluid rapids
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One message removed from a suspended account.

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One message removed from a suspended account.

wary elk
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I see now why this was completely ignored, since the reply function is a known issue with absolutely no ETA of when it will be resolved, but what about getting a moderator to remove a false review that I've reported and has been on my server page for months now?

cobalt sleet
#

Dbl zendesk review guidelines

hidden rootBOT
wary elk
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Right, the review against my server is breaking multiple of those rules, but like I said, I reported it months ago. I don't truly believe it's ever going to be handled at this point.

cobalt sleet
#

Whether it gets removed or not is for a moderator to decide. Please keep being patient and it'll get reviewed soon.

wary elk
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Will I be notified of when it's reviewed regardless of the decision to remove it or not? Because I have screenshots that literally prove the reviewer is lying.

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My rating has been severely impacted for months now by what I can prove was a troll. I can't be patient much longer. The trolls still winning

long ferry
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You won't be notified, no. If it doesn't violate our review guidelines, it won't be removed and just unflagged

long ferry
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Not sure what's ridiculous about it, your review is unfortunately not the only one to be moderated.

Please be patient and wait for your review report to be reviewed.

stray coyote
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Is this guild one of many being targeted with the steam/discord scam links?

long ferry
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Yup, almost every bigger guild is targeted with that

next orchid
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FINALLY

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how to add Server Count

long ferry
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dblservercount

hidden rootBOT
stray coyote
# long ferry Yup, almost every bigger guild is targeted with that

I assumed so - unfortunately I see a lot of users being banned for said reason within the #mod-logs. 😦

I grew tired of deleting multiple messages from every single channel daily within the few guilds I ran -

Made a bot that deletes the malicious messages, and only the malicious messages - and then optionally logs the user information/message to a channel.
(So the moderators can then decide how to handle the user.)

If it continues, this may be a viable solution for your guild so you don't have to delete the messages by hand.
Extremely modular, so can grow to combat the messages as they evolve.

https://top.gg/bot/804118603397726260

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Just thought I'd throw it out there in an attempt to help, as I know first hand how annoying and dangerous to the community they are. πŸ™‚

long ferry
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Nah we do not use external bots to moderate our chat, we either moderate chat ourselves or ask someone internal to add that to an existing server bot of here, thanks for your recommendation though

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We're pretty much able to mostly handle these scams by just deleting and removing the user 3sLove

real holly
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as it can do all bot list services

real holly
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i hate those steam scams

sturdy swan
#

Where would I go to ask a question about what bot maker to use?

sturdy swan
#

A guy made an appeal from Alexander for his bot but he has fixed it now

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Someone had dmed@meager cape requesting an appeal for his bot but he cannot dm Alexander and he cannot verify his phone number

long ferry
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cc @toxic zephyr

toxic zephyr
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My dm's are open

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Let me try dming them

dense jolt
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On my bot's long description, the iframe shows up in the preview but not on the actual bot page

sturdy swan
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Hello I submitted my bot and have not heard about it

dense jolt
sturdy swan
#

I think

dense jolt
sturdy swan
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if the deny the bot will I also hear?

dense jolt
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Yes

sturdy swan
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and a reason why

dense jolt
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Yes

knotty hound
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Help me

dense jolt
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That is the way to get the help you need

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You cannot blankly ask for help, without describing your issues🀦

knotty hound
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How can i get users when they vote my bot

dense jolt
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You have to set up a vote webhook

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What language are you using?

knotty hound
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Js

knotty hound
dense jolt
sturdy swan
#

Is there a way to see a update of my submission to see if someone has even seen my bot

zinc oracle
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generally speaking your denied or approved when just after someone sees your bot, unless your bot needs additional review

sturdy swan
#

why would I submit it if it was

zinc oracle
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most bots are not malicious, we still check them

dense jolt
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Honestly, the more you ask the more annoyed people get, plus asking does not change the wait times etc.

rare nimbus
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Can you see if you guys can approve my bot again I fix the problem what happened last time I was here

rapid sedge
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Can u make a webhook on your phone

zinc oracle
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phones typically wont work with webhooks(especially cellular networks)

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youll need a remote server, vps, or other provider to do it from a phone

rapid sedge
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Okay

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What does votes do anyway

zinc oracle
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increase your search position and earning vote credits for ad spots

timber galleon
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My bot just got accepted why can’t I find it on the website

timber galleon
dense jolt
dense jolt
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Then it shows up

tired arch
#

So it seems auctions and the ability to put your discord server on the site has been bugged for over a month now. Will it ever be fixed at all or is it actively being worked on? Seems like a pretty major thing to not have working on your site for so long.

brisk jetty
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My bot was accepted! Thank you top.gg!

hasty zenith
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am i allowed to list nsfw features in my description?

sturdy swan
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Dont think so

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last time i checked

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it wasnt allowed

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Be pacient

stray coyote
# real holly what a good idea!

Much appreciated!

Like I said, we got tired of deleting multiple messages from every channel daily. πŸ˜…

Unlike most filters, which operate solely off of a filter list (which is exactly what the scam takes advantage of to thrive - slight changes in spelling, domain changes, etc), aSoc Chat will dissect the message and determine if it has found enough flags/trends to be deemed as malicious - resulting in only the unwanted messages being removed, and can combat the scam as it evolves! πŸ™‚

long ferry
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dblupto @sturdy swan

hidden rootBOT
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@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
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See above

tepid plank
#

Hello ! I'm on python and i try to use topggpy .
I did this :

    @commands.Cog.listener()
    async def on_dbl_test(self,data):
        print(data)

but the event is not called

long ferry
timber galleon
#

Why isn’t my bot picture not showing on my bot page?

long ferry
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dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

timber galleon
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Thanks!

stray coyote
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Their caching is kinda weird.

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Ctrl + F5 will also do the trick.

timber galleon
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Got it

mint wadi
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Anyone need any help?

modest sparrow
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when youre so desperate to help people

dawn sedge
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Can anyone help me that has expirence making bots

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Dm me if u can

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Need a bot made

long ferry
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dblneeddev @dawn sedge

hidden rootBOT
#

@dawn sedge

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

jagged slate
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how can i edit my bot page

sturdy swan
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Hello how can I know when send my bots to approve ?

long ferry
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6th September

long ferry
jagged slate
fluid rapids
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One message removed from a suspended account.

pseudo nest
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What happened to trending new bots?

unique elm
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how do i delete a team

dense root
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Hi " /graph pvuusd " Doesnt work in my channel

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with the hodl bot

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/graph pvuusd

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@long ferry Hi, can help me?

golden latch
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m! Invite

orchid topaz
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@real laurel check your dms

hasty zenith
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why am i not able to add an announcement?

trail juniper
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How do i add a project into teams?

steady night
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I would like to delete my bot, because I have changed accounts and I am not in possession of it on this account
how do i do it?

spice belfry
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My bot got approved a few hours ago but I don't think it was added to the server (I assume bots still get added to the server, unless thats changed)

grand ravine
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They aren't

spice belfry
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Ah fair enough

fast sparrow
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Hi

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Can I be moderator

winter walrus
tranquil belfry
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@cobalt sleet, I fixed the bot's permissions!

gleaming bobcat
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why when I look up my bot's name on top.gg it doesn't show up?

sturdy swan
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Can you pls approve my bot

cobalt sleet
hidden rootBOT
sturdy swan
#

oh

gleaming bobcat
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oh.....

dusk forge
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What is the event should i use when someone vote the bot even should i add it to event ?

rain wedge
vapid olive
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Sometimes when I to go vote on top.gg, it shows the complete ad and then shows that something went wrong and then I close the website and open it again, It says I have to login and when I do it shows the ad again then I have to watch it again and then I will be able to vote, so you guys get twice the ad revenue from me, so please take action on fixing this.

quaint escarp
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My bot is approved but isn't there on that site

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Why is it like that

vapid olive
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You got an answer in easy language?

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You mean 3rd party?

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I'm not talking about making bots, I'm talking about the tatsu bot

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I dont have a bot πŸ˜‘πŸ˜‘

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I'm talking about top.gg website, it logs me out for no reason

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Yep

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I never accept them

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They're scary

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@sturdy swan you there or you gone?

grizzled kernel
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i just submitted my first bot! how long should i wait for approval?

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ahh

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sounds good xD

gloomy karma
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Hello! So, I need help, I guess, so, whenever I voting, it’s freezing and restarting the vote website, so, can anyone help me?

cobalt sleet
vapid olive
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Ok I'll try

grizzled kernel
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yup i will wait

cobalt sleet
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That's because queue was shorter then

storm musk
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How much time it will take

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to approve my bot

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?

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bcz it's been 2 weeks

cobalt sleet
storm musk
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hmm

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ty for conmmunication

south trellis
south trellis
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not logo

fading ginkgo
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whenever i try to edit my bot controls in topgg it brings me to a something went wrong page

cobalt sleet
#

Clear your cache

fading ginkgo
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how

cobalt sleet
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Dbl cacheclear

hidden rootBOT
cobalt sleet
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Make sure you're logged in

fading ginkgo
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k

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i did and logged in, then it takes me to another page that says something went wrong

south trellis
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For html!!!!!!

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Someone!

sturdy swan
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i want help

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i gave creatership of my bot to someone

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how can i remove em from creatorship

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i dont want sathvik and sumit in my bot creatorship

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i want others

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but how can i change this?

sturdy swan
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I am also Indian by the way πŸ˜…

daring rock
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Hello

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Question has anyone ever removed the discord apps for like bots and now they won't dm you?
I am talking about the one where you go in settings to see what Bots have access to your username profile etc.

quaint escarp
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Please reply my bot not available on top.gg site

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Why

sturdy swan
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if not approved then it will take time πŸ˜…

quaint escarp
sturdy swan
quaint escarp
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When I woke up I saw dm

sturdy swan
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they adding so many bots

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just ask one mod about that

quaint escarp
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Ok

sturdy swan
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well really we don't have old options in top.gg

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how will i remove other owner of bot in topgg?

jovial gulch
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hey can i see where my bot is in the queue?

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its been like a week since i applied

timber galleon
jovial gulch
#

where

jovial gulch
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thnx

edgy lava
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help

long ferry
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Just ask

sturdy swan
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Heyyy I want to transfer my server ownership to my new account could someone help with that

sturdy swan
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both

cobalt sleet
sturdy swan
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34

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u cant transfer then

cobalt sleet
# sturdy swan yaap

I closed our DMs. Would you mind shooting me a quick DM so I can see where we left off?

sturdy swan
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it need at least 100

sturdy swan
sturdy swan
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yea

sturdy swan
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i got that problem tho

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but i transfered it

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cuz my server had 100 members

cobalt sleet
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We can't help you transfer bots or servers on Discord but we can transfer bot pages on Top.gg for you. We can't transfer server pages. I thought you were talking about the bot we spoke about yesterday. My bad.

edgy lava
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Help I can vote my bot and invite but when i type my bot name in search option "Not Found" Come

hidden rootBOT
#

@edgy lava

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

cobalt sleet
edgy lava
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How can i transfer my owner ship to anyone?

cobalt sleet
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And go through queue again

edgy lava
cobalt sleet
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Yes but as I explained above it doesn't work right now

daring rock
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So then where do I ask

sturdy swan
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@cobalt sleeti gave creatorship to my friend but i want to remove him from creatorship and add other friend so how can i do it?

ashen whale
long ferry
#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
glacial shale
#

Hello, i want to ask, how to advertise my server on Top.gg ?

long ferry
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dblauctions

hidden rootBOT
nimble acorn
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hi i having a bit prob with the bot he not seem to save the cmd?

long ferry
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dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

open roost
#

Iam trying to authrize webbooks

long ferry
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Can you elaborate

open roost
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And i want to test the webbook

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It is showing erro

pliant mauve
#

dbl upto

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

why doesnt the vote reminder work

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me and some people vote for my bot but then it doesnt remind me the next day

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even tho i set it to do that ;-;

gloomy shell
#

dbl auctions

hidden rootBOT
gloomy shell
#

Try another browser

sturdy swan
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well thing is

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the old version of top.gg iit was working eevryday

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but idk whats wrong now

gloomy shell
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Try redoing the reminder then

coral portal
#

Do i have to apply on topgg again with another bot if my first bot got declined in discord verification process ? or is there a way i can still use my topgg bot page for the new bot ?

dusky viper
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@gloomy shell hey can you check a ban appeal?

gloomy shell
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No I cannot

dusky viper
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Sad ;-;

sturdy swan
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My bot is in test guild for more than a day?

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Being tested or what lmao

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My bot has just been verified, and I got the DM confirmation but I can't actually see the bot on the website, nor on my dashboard. Does it take a while to come up or am I missing something?

edgy lava
#

Do my bot will get invite in this server?

cobalt sleet
cobalt sleet
cobalt sleet
sturdy swan
edgy lava
cobalt sleet
#

Dbl verification

hidden rootBOT
#

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

cobalt sleet
bitter lodge
reef wind
#

Hello, I request access for my server for auction but it still didnt let me access to that website

#

I request it 4 days ago

cobalt sleet
edgy lava
cobalt sleet
hidden rootBOT
#

@edgy lava

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

cobalt sleet
bitter lodge
edgy lava
#

its fake money

cobalt sleet
# bitter lodge 882875336109461584

You should reach out to @coral reef if they haven't DMed or pinged you already. It shows as being held for review. There must have been a problem during testing.

edgy lava
#

bid

#

@cobalt sleet Do my bot is still in testing server?

sturdy swan
edgy lava
sturdy swan
#

hecc wrong msg but same person

cobalt sleet
#

Bots get kicked after testing

edgy lava
#

search

cobalt sleet
#

Yes it's a known site issue

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And it can take a while to get indexed in search

edgy lava
#

okay

rain wedge
rigid bay
#

Does the long description still need a minimum of 300 words?

lone anvil
#

yes, but the requirement is 300 characters

rigid bay
#

Okay thx

tardy harbor
earnest estuary
#

For me announcement tab keeps loading

sacred basin
#

Help. I have enabled widgets but still it gives this message. Am i doing something wrong?

sturdy swan
sacred basin
#

to list my server on top.gg does it need to be nitro boosted/discord partnered?

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i mean does it require to have custom invite link?

sturdy swan
#

Hello. I need some help. Do you know where can I change the link of the invitation.
Because I would like to change the salon (welcome/goodbye) but the bot doesn't want to change

stark robin
#

Hi

cobalt sleet
cobalt sleet
#

We don't test here.

sturdy swan
#

kk

thorny ruin
#

@cobalt sleet

cobalt sleet
#

Refresh

slim sapphire
#

how do i refill my info of my bot

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ik somethigns

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somethings

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what is that

sturdy swan
#

cls

cobalt sleet
slim sapphire
#

no i dont

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whats

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becz i was tryin to fill it

cobalt sleet
#

The link to your support server's page on top.gg if it's listed

slim sapphire
#

u mean my discord server

cobalt sleet
#

The bot's support server if you have one

slim sapphire
#

of community

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no

#

but

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i have a server for anyone who need help in my bot

cobalt sleet
#

Yes

slim sapphire
#

does that mean i should use copy id

cobalt sleet
#

If it's published on top.gg you can paste the ID there.

slim sapphire
#

then i put it their

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ok

#

should i put the id of the server that my bot is in

cobalt sleet
#

That only works for servers that are published on Top.gg

slim sapphire
#

wdym

cobalt sleet
#

Same as the support server. If it's not published on top.gg it won't work.

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Just leave it blank.

random flint
slim sapphire
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ok

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i mean

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i have 2 server rn have my bot lol

cobalt sleet
#

Yes. Leave it blank.

slim sapphire
#

ok

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i just edited the

random flint
slim sapphire
#

this

cobalt sleet
#

Yeah looks ok

slim sapphire
#

why it says that

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when i press save or submitt

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i mean save

cobalt sleet
#

Then you've done something wrong

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Is your long description over 300 characters and is your short description under 140?

slim sapphire
#

i just putted the link of the singdorm community

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see this

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yes see

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before

cobalt sleet
#

I'm not going to count those.

slim sapphire
#

i did him yesterday

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but

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the inv of the server was on my friends server

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untill i made my server

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the sup url

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sec

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ik why

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becz i didnt fill the same things like the last time

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yes

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i putted my community id in the servers ur bot is in and it saved it lol

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ty @cobalt sleet for help

ornate gate
#

~~Hello there!

For some strange reason I can't claim last month's credits, it starts to load and gives a 504 error in the browser console.~~

I claimed it from mobile and it worked.

slim sapphire
#

nice

#

my bot is working good than the first day

long ferry
#

Dm them and wait for a response

bitter lodge
dawn kraken
#

I'm not able to reply reviews.

#

why?

#

Or, the bot owner can't reply to the reviews?

long ferry
#

Known issue

dawn kraken
#

:(_ _

edgy lava
pliant mauve
gleaming shore
#

Hello - I can't edit my bot on the website

#

Also the avatar doesn't load?

edgy lava
#

My load

#

wait its Vote

pliant mauve
hidden rootBOT
#

@gleaming shore

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

gleaming shore
#

oop. now they show up, spooky. Thanks

#

looks like the image is broken

primal plinth
#

Did my bot get declined? I can't tell since there are so many Bot Declined forms in #mod-logs

pliant mauve
primal plinth
#

My bot's id where?

#

Where do I search it?

pliant mauve
wraith fog
#

how do I get certified on topGG

pliant mauve
primal plinth
#

alright thanks

pliant mauve
zinc sleet
#

Hey, I got to know that music bots which play music from YouTube are illegal

#

will those music bots get rejected on top.gg?

bitter lodge
#

huh

lone anvil
#

In theory they were always against Discord ToS, although they were ignored for a long time

#

So we'll have to see how the situation evolves

heady temple
#

who serch news commnd?

unique goblet
#

What's wrong with logging in that he does not enter the account, the problem is not solved?

#

Although there are solutions, it does not work

#

It's only temporary? <@&695153281105920070>

sturdy swan
#

Well...I tried..I remplaced the end with my like for the salon welcome/goodbye of my server...and got this.

still grove
#

i am waiting for many days for my bot approval

sturdy swan
#

Hello how many bot on list

sturdy swan
zinc sleet
sturdy swan
#

Some of your bot's features require the bot itself to have the ADMINISTRATOR permission. NO bot requires administrator permissions to function. Please only require the permissions your bot truly needs.

#

what does it mean

cobalt sleet
#

Means your bot has commands that won't work without admin permissions

#

@sturdy swan @still grove the queue is currently a week or more

sturdy swan
#

Can anyone give Tips for growing our bot's servers and users

faint mango
#

Can I know why my server didn't show up in your site? Before this everything is okay, but today I just change my server icon and add verification system on my server then when I want to vote my server, it says page not found :(

cobalt sleet
hidden rootBOT
cobalt sleet
# faint mango Can I know why my server didn't show up in your site? Before this everything is ...

Your server hasn't been published then.

  1. Clear your cache.
  2. Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
  3. Go to https://top.gg/servers/me and click "edit" on the server.
  4. Fill out the information. Once you've done that, click save.
  5. Clear your cache again and reload your profile. Your server should be published.
    πŸ’‘ If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

sturdy swan
#

Money 121_babycry

cobalt sleet
#

Make a good product people will want in all their servers πŸ€·β€β™‚οΈ

sturdy swan
#

But first it need to be verify na

cobalt sleet
#

Yeah

sturdy swan
#

For that I need 60k more users

cobalt sleet
#

Bad idea to try and grow before getting verified.

sturdy swan
#

Ya

cobalt sleet
faint mango
sturdy swan
#

If my bot have 40k users and 100 server will it be verified ?

cobalt sleet
sturdy swan
#

Hn hn

cobalt sleet
hidden rootBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

cobalt sleet
#

We don't know any more than what's stated on Discord's documentation.

sturdy swan
#

Thanx biro @cobalt sleet waah_bhisi

ruby plover
#

@tiny vine can you please review my bot no one has yet

cobalt sleet
#

At least a week

#

?

sturdy swan
#

Previously they were public

cobalt sleet
#

I'm too much of a boomer for tiktok

cobalt sleet
#

Mhmm

lavish wedge
#

Hello i'm new 🐧

cobalt sleet
sly prism
cobalt sleet
#

Ah it got removed... πŸ‘€

sly prism
fringe berry
#

Does anyone know if I have a limit order open on an account octobot is connected to if the bot will break or will it use AVAILABLE funds?

hidden rootBOT
#

@fringe berry

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

hey hello

#

i cant know why

cobalt sleet
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

tidal wren
#

How do I get access to the bot page if my partner with whom I made the bot suddenly no longer responds and stays offline (probably lost account access)?

sturdy swan
cobalt sleet
cobalt sleet
sturdy swan
#

but still it show login

tidal wren
cobalt sleet
# sturdy swan but still it show login

Clear your browser cache. Go to https://top.gg/ and login as usual. When it redirects you back to the top.gg website, if the site shows you're still not logged in, just refresh the page instead. You should now be logged in. You can now clear your cache again for good measure (do not clear cookies).

tidal wren
#

Alright, who do I need to contact?

cobalt sleet
west barn
#

are you forced to verify even if you don't use intents

#

refresh the page

cobalt sleet
#

Refresh the page then

#

lol

coral portal
#

i m not able to add my bot on topgg for some reason . Its not letting me add information about the bot

west barn
#

and do you still need to enter your id card

cobalt sleet
coral portal
#

no

cobalt sleet
coral portal
#

its saying invalid CSRF

cobalt sleet
sturdy swan
#

How can I see which bots are being checked?

cobalt sleet
hidden rootBOT
coral portal
#

its not sending this invalid CSRF error anymore but still not letting me type

cobalt sleet
cobalt sleet
coral portal
#

no

cobalt sleet
#

What's the ID?

coral portal
#

760760407798448138

gaunt wave
#

Hi, why do my replies to the comments under my bot don't post as replies to other people with my bot name but instead they post as my comment as my personal discord?

sturdy swan
#

Why did I send the bot for verification and there is no topgg in my personal account?

cobalt sleet
#

Bot not approved yet

#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
cobalt sleet
coral portal
#

hmm what shall i try ?

#

diffrent browser ?

cobalt sleet
#

Another browser maybe?

#

Yeah

coral portal
#

alright

cobalt sleet
#

What were you using?

coral portal
#

chrome

sturdy swan
#

@cobalt sleetmod can you check my bot for verification went or not?

cobalt sleet
#

It's in the queue. Wait for a week or longer.

sturdy swan
cobalt sleet
gaunt wave
sturdy swan
#

@cobalt sleet And by the way, what role should I ping if I have questions?

cobalt sleet
grand ravine
#

it's a low priority issue, so it'll be one of the last things fixed probably

cobalt sleet
#

Should be pretty easy to just nuke every 0 star review I imagine

sturdy swan
cobalt sleet
#

dbl zendesk how your bot gets reviewed

hidden rootBOT
coral portal
#

thank you Mac its working on firefox

gaunt wave
grand ravine
#

yw

cobalt sleet
#

Anyone else (green or white) is not staff but may be able to help you too.

sturdy swan
grand ravine
#

around a week

cobalt sleet
cobalt sleet
#

Over a week

woven pier
#

hey

#

I'm wondering how long it takes to get a server listed on the top.gg website

#

it used to be there few days / 1-2 weeks ago

#

but now I cant see it anymore

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

feral egret
#

pls meme

coral reef
tacit elm
#

How can i add this bot to my server?

tacit elm
#

Or maybe Riythm

cobalt sleet
hidden rootBOT
#

@tacit elm

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

tacit elm
#

Thx

sturdy swan
#

hey why i can't login ._.

#

hmmmm

#

nvm it's old theme so i couldn't login

#

fix your broken reviews when?

#

lemme guess, dblissues

eternal temple
sturdy swan
eternal temple
#

Oh

sturdy swan
#

hey someone pls tell me

#

that like if we copy someone codbut he himself gave
and if i add 6-7 more commands will top.gg approve or now?

#

not*

#

pls tell someone?

#

@cobalt sleet

#

@cedar wind can u tell mate?

tropic heart
#

does top.gg support webhooks from discord ? I want to know who voted my bot

pliant mauve
raven vale
#

Hmm, why is it give giving me this error on the website?

tender wadi
raven vale
#

Hmm..

#

Well, I’m setting up a discord server

lone anvil
#

403 can also occur if you're trying to view a unpublished server

sly prism
#

Whats the reason for the logs to be hidden?

dusky viper
#

@sly prism hey can you help me?

dusty tundra
#

how long does it normally take until a bot is accepted or rejected? because i submitted my offer about a week ago but have not yet received an acceptance.

By the way, sorry for the spelling, because I'm German and use a translator

sturdy swan
#

@lone anvil Hello, tell me what's wrong with my bot?

pliant mauve
hidden rootBOT
#

@dusty tundra

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sly prism
dusty tundra
pliant mauve
wooden current
#

How long does it take for search result keywords to be updated? I edited the description of my bot listing about a week ago to include some new keywords and the search results still haven't changed. Previously it would change within a few hours.

sturdy swan
#

Hello I have a problem: when I want to authorize, I press it and it returns me to the same authorization place. I've been like this for a long time, please help!

#

error when transferring a bot to other account
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.amplitude.com/. (Reason: CORS request did not succeed).

acoustic turret
#

Hi

#

So I was looking for music bot and when i pressed the "next page" button this page showed up!

#

Is that normal?

shadow frigate
#

When i see the website through Edge it appears in the beta version, and in chrome it appears as the old version, while in chrome i can enable/disable it, in edge i cant disable it

#

Is that how it should work like?

sturdy swan
#

I am currently adding my server to top.gg and I am trying to add a auto role for members who vote for the server, but it won't show the full list of roles any idea why?

stoic socket
#

how do bots become "certified featured"

hasty zenith
#

why is my server returning a 404

topaz lodge
#

How come I cannot log in?

#

I attempt to login and nada

zinc oracle
#

refresh once logged in

potent basalt
#

Buenas

sturdy swan
#

any other way to transfer bot?

potent basalt
#

Como se si mi bot se aprovo?

grand ravine
twilit arch
#

How does auction works and how can i be a auction tester?

potent basalt
twilit arch
#

I applied for it a week ago and i doubt that it was not submitted because of the site having some issues

frosty marlin
#

bruh

#

can someone change my name to
Don't DM For help in making a bot

#

pwease

#

I'm getting so many dms

cobalt sleet
cobalt sleet
glacial shard
#

If my bot is approved, will there be a message?

sly prism
#

a Dm from @hidden root

glacial shard
#

okay thank you

winged kite
#

Can I delete my bot and upload it after a month?
It's because discord isn't verifying it because of growth issues and bot is stuck on 250 servers(noone can add it)
So my bot is basically on top.gg for nothing
Can I?

#

or will that be against any kind of rules

#

Also happy birthday @sly prism

sly prism
winged kite
#

yep

#

for like 3 weeks

sly prism
#

of course you could do it

winged kite
#

but will that be counted against tos

#

or no

sly prism
#

you would just have to wait to get approved again

sly prism
winged kite
#

That's fine actually

sly prism
#

afaik no

winged kite
#

Alr thanks

#

my reviews wont go poof right?

sly prism
#

they will go away if you remove it i guess

#

i would just suggest you to do an announcement on top.gg that your bot will be offline

#

and yeah

#

no wait not offline it just cant join more servers

winged kite
#

ohh

#

anyway, how can I actually delete my bot

winged kite
sly prism
#

wait for a team member

winged kite
#

Done deleted it

sly prism
kind rover
#

i keep authorizing

#

and it doesn't go through

#

it just keep saying to authorize it

flat fossil
#

Go to anonymous mode and authorise

kind rover
#

how i do that

flat fossil
#

Are you in mobile?

kind rover
#

no

#

pc

flat fossil
#

Okay than right click chrome if it's in your list below and click open incognito tab

kind rover
#

okay

sturdy swan
#

Could someone explain the Vote Credit system? I did some research but I'm still quite confused

kind rover
#

it helps your bot get popular

#

basically that's what it does everytime someone votes it

#

and lets people know that your bot is good and it isn't a bad bot

sturdy swan
#

Thanks, so that's what votes do, act like likes/follows basically?

kind rover
#

yeah

sturdy swan
#

What about the Vote Credits?

#

That's like an incentive for hosting on Top gg I belive. Just a little confused on how they're given, what they're used for etc

kind rover
#

i have never heard of that one

hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

kind rover
#

so you have to pay when your bot reaches 100 votes

sturdy swan
grand ravine
#

ah wait, you said votes

#

no, you don't need to pay for anything regarding top.gg

jovial gulch
#

@gloomy shell bro my bot is online right now

#

i am watching the console log

#

it didnt even go offline for a bit

sturdy swan
jovial gulch
#

i can show you a screenshot of the console log if u want

gloomy shell
#

it maybe didnt go offline but it stopped responding

#

for at least 5 minutes

jovial gulch
#

i literally responded to all the commands

#

it did according to console.log

jovial gulch
#

maybe the ping was just too high

gloomy shell
grand ravine
#

tsk tsk xiuh you perv mmLol

sturdy swan
#

hello good, I was wrong to put my prefix is m / and told me the bot that is a copy but I do not understand because my bot is mys not from another

gloomy shell
#

if your ping is too high then you should fix that before trying to get it listed

jovial gulch
#

its like 483 right now

#

its responding to all of my commands too

#

i am not even lying

#

do i need to reapply now?

tacit robin
#

How can I change the name of my bots header?

jovial gulch
gloomy shell
#

it stopped responding to me, idk why, but it wasnt an issue on my end so you'll have to reapply and fix the issue or hope it doesnt happen again i guess

grand ravine
kind rover
jovial gulch
#

well guess i will just reapply cause i really dont see any issue here

grand ravine
#

the possibilities are many

jovial gulch
#

if it doesnt have perms

grand ravine
#

internal error then maybe?

jovial gulch
#

and then the whole bot stops and it gets console logged

jovial gulch
grand ravine
#

the whole bot stops if it doesn't get required perms?

jovial gulch
jovial gulch
#

which it didnt in this case so i guess it was just some bad luck

grand ravine
#

by chance, does the "missing permissions" message happens to be inside an embed?

gloomy shell
#

no

jovial gulch
#

ohh

#

noo noo

#

its just a plain message

#

that the bot is missing perms

languid hamlet
#

is there a way to add owners to your bot

sturdy swan
#

how can I put the id of my bot on the website without me getting an error?

grand ravine
#

well, try testing like they do, in a server without any perm except read/write message

jovial gulch
jovial gulch
#

it got verified in like 4 other bot lists too

sturdy swan
#

how can I put the id of my bot on the website without me getting an error? @gloomy shell

jovial gulch
jovial gulch
flat fossil
limpid knoll
#

Question/help: On the top.gg website, how are creators listed? are you just looking at admins?

grand ravine
#

yes

jovial gulch
#

well guess i will have to wait for another week now 😭

novel agate
#

will i be notified if my bot is unapproved?

flat fossil
#

Yes

jovial gulch
#

is the site down?

flat fossil
novel agate
#

oh alright

#

thank you

flat fossil
#

Np

grand ravine
jovial gulch
#

really

#

stress tested it too with multiple commands

novel agate
#

πŸ€”

kind aurora
#

Approximately how long does it take to tell you if your bot was rejected or accepted?

grand ravine
#

by "profile banner" you mean profile card?

kind aurora
grand ravine
#

also, ye you don't need any innovative feature to be approved

#

yes I guess so

cyan sail
#

bots can't have that as of yet XDDDDDD

languid hamlet
#

hey i have a quick question abt top.gg, if you have a bot on the website with 1 owner and you wanna add someone else as owner aswell (so 2 owners) how could u do that

grand ravine
limpid knoll
grand ravine
#

yes

grand ravine
#

server creators are supposed to be members with admin perms

limpid knoll
# grand ravine yes

thanks, and is there a way to remove people of that list, or do you have to change them off roles?

flat fossil
#

You don't get approved for being creative you get approved for having a working bot

grand ravine
#

remove roles

limpid knoll
#

thanks

languid hamlet
grand ravine
#

although I'm not sure whether it's working currently

languid hamlet
#

wym

grand ravine
languid hamlet
novel agate
#

okay

#

thanks!

languid hamlet
#

i just learnt that lmao

languid hamlet
novel agate
#

😁

jovial gulch
#

well i have applied again time to wait another week

flat fossil
sturdy swan
#

someone knows how do i authorize when i want to add bot?

#

when i click the button its reloding the page

long ferry
#

Read pins

sturdy swan
#

yes but i dont want to login

#

i want to add my bot

cyan sail
sturdy swan
#

its reloding the page

cyan sail
#

have you linked your discord account with the site

long ferry
#

@sturdy swan it is logging in what you're doing

cyan sail
#

cus that's next step after you click said link

sturdy swan
#

but its reloagind the page

cyan sail
#

Clear your browser cache

#

and history

#

then try again

sturdy swan
#

ok

#

its worked thx

cyan sail
sturdy swan
long ferry
#

Clear cache and try again

dusky coral
#

hello

#

i would ask for my bot approval in top.gg

grand ravine
#

it isn't approved yet, be patient

dusky coral
#

ok

fluid delta
#

hey is it allowed if i make a counter for myself which shows how much times my bots commands were issued

languid hamlet
#

hey i have a quick question abt top.gg, if you have a bot on the website with 1 owner and you wanna add someone else as owner aswell (so 2 owners) how could u do that

gray arrow
#

good evening everyone, I can't use the bot vote tracker, that tells me that

grand ravine
#

that's also a protection against scam or stuff

#

(only if you keep the actual command line used)

sturdy swan
stoic socket
sturdy swan
#

Γ¬ got a problem that i want to add my bot but when i authorize this it send me to this page again and again and i cant go to the add bot page

scarlet snow
#

Is there a bot that when you hit 200 members it post "Congrats on 200 Members" and post the 200th member person? 200 is just an exmaple

cobalt sleet
stoic socket
#

i'm not meaning to self promo

sturdy swan
#

@cobalt sleet help

fluid delta
sturdy swan
fluid delta
scarlet snow
sturdy swan
fluid delta
sturdy swan
#

Can anyone help me so that I can advertise

cobalt sleet
#

I don't understand what that screenshot is

sturdy swan
cobalt sleet
#

Or is it premium?

sturdy swan
#

ads

cobalt sleet
sturdy swan
languid hamlet
cobalt sleet
sturdy swan
sturdy swan
cobalt sleet
#

Reload Discord

slim sapphire
#

Um anyone

#

Here

#

My not is like spical

#

Bot

#

It can get like 4 songs

#

I mean is

#

It switch between 4 songs

#

First song then put the three when it start talking or singing

cobalt sleet
#

What does this have to do with top.gg support?

languid hamlet
#

btw how do i add the bot as a proyect

#

so we can both edit it

stoic socket
#

you can't atm

#

as far as i'm aware

#

unless its been fixed within the past week

languid hamlet
#

oh so how do i make it so the person i invited is an owner of the bot aswell

sturdy swan
#

i cant add a bot, is buggy

#

when i click this it send me to authorize and i authorize it but when i do it it send me to the same page over and over again

sturdy swan
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refresh what?

zinc oracle
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the page after you login

sturdy swan
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i did it like 100 times

halcyon yarrow
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How long would it take to review my bot? Just asking. (NatBot)

hidden rootBOT
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@halcyon yarrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

languid hamlet
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is there a way to link the team link with the bot (proyect)

earnest gazelle
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@cyan palm Merhaba Ben Botunu Ekledim Ama Offline dedi tekrar başvur dedi itiraz ediyorum ben başvurdum bakar mısınız ? Acaba

Botumun ismi WilgaX Δ°d si 872388522504511510

cyan palm
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Dm ΓΌzerinden yazΔ±yorum

sturdy swan
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dm me

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dm @sturdy swan

sharp vault
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Is there any way to remove creators from the server page?

lone sleet
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dn me

open badge
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Wheres my bot mac

lone sleet
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dm join6

lone sleet
open badge
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Bruh

sharp vault
lone sleet
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what

sharp vault
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._.

sharp vault
open badge
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I wait 5 or 6 days

sharp vault
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Read that

dusky coral
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hello can i get an estimated time for my bot approval?

open badge
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And yeah when I type node . Nothing happens

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In visual studio code

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😫 😫 😫 😩

sharp vault
lone sleet
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@cedar wind @long ferry can you accept me bot to top.gg

open badge
long ferry
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dblupto @lone sleet

hidden rootBOT
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@lone sleet

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lone sleet
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so i wait for a week

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dblupto @lone sleet

sharp vault
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When your bot is reviewed you will receive a dm from @wild stone telling if it had been approved or denied and with a reason.

dusky coral
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should i make my dms open

lone sleet
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ok

open badge
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How to fix in visual studio code when I type node . it's not yellow and it's not working for discord bot how to fix and yeah i have installed node.js

lone sleet
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i will ake

sharp vault
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Yes, just reapply

long ferry
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You can resubmit and wait again

sharp vault
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Someone?

lone sleet
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do i need to wait a week

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oh

long ferry
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Read the message above

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@sharp vault not really, but you can remove their perms to edit your server

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dblteam

hidden rootBOT
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How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sharp vault
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The links gives me a 404 error xD

long ferry
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Oh welp, go to your profile on top.gg instead

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Gotta fix the link then

drifting pecan
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website is giving me this error when I try to enter my profile after logging in:

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I already tried from 2 different PCs and 3 different browsers

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anyone knows what's up?

sharp vault
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Have you tried deleting the browser cookies?

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Maybe it fixes your issue

drifting pecan
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yeah that also happens to me, you login through oauth, then go back and it says "Login" again, but if you refresh with F5 your username appears

sharp vault
drifting pecan
naive mantle
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Hi