#support

1 messages · Page 544 of 1

lucid briar
#

could you give me your server id

flat fossil
#

Yes

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Dm'd

sturdy swan
#

I explain

runic grail
#

@lucid briar whats the wait time for auction access??

nocturne bridge
#

Thank you

lucid briar
#

not a clue, i believe the applications are checked every week or so though

sturdy swan
#

@lucid briar I explain

raw harness
#

Um I get this while trying to scroll through the pages of review in beta. Any reason?

lucid briar
raw harness
strange kettle
sturdy swan
raw harness
#

Go to that link -> Applications -> Change name

sturdy swan
raw harness
#

What is your bot's name on discord?

sturdy swan
#

heal

#

I want to change top.gg like discord

raw harness
#

It's Astro Bot in both places?

sturdy swan
long ferry
#

Are you talking about the banner?

sturdy swan
foggy lichen
#

hey could i know why when i edit the webhook, it shows invaild CSRF token since I was setting up using Vote Tracker

normal copper
#

I try to add my server to the list, but when top.gg wants my authorisation to discord, it doesn't go any further

random spruce
#

@long ferry when I want to add new bot on top.gg when I am pasting client I'd of bot and clicking on findbot it's doesn't responding

random spruce
#

Client I'd user I'd of bot

long ferry
#

Try it a bit later again

dark bison
#

3rd time posting this error here There was a problem saving the webhook ![Thonk](https://cdn.discordapp.com/emojis/356771720863940608.webp?size=128 "Thonk")

random spruce
dark bison
long ferry
#

You can only use webhooks once your bot is approved

dark bison
#

I gave the permissions to the team

long ferry
#

Please ask the owner to try to set a webhook, could be permission related

dark bison
#

i am the team owner

#

i gave the ownership of the bot to the team

random spruce
long ferry
#

According to the logs, you do not own a bot, nor are the owner of any

#

So you were probably added as a team member

random spruce
#

Noob

long ferry
#

@random spruce seems to fetch fine from my end, please clear your cache, aswell as trying a different browser

dark bison
#

any of those can change that

#

the webhook

random spruce
#

What the hack

#

@long ferry what is csrf

long ferry
#

Refresh the page and try again

#

@dark bison are you able to open the developer console? If so, open the network tab and try submitting a webhook url

#

If it says 403, you have no perms to edit the webhook, which might be related to permissions

dark bison
long ferry
#

I meant Dayyan with the Refresh

dark bison
long ferry
#

Ctrl shift I

dark bison
dark bison
#

but im the team owner and the only one that can change thinks on the bot

long ferry
#

Yup permission related issue, not sure if team members should be able to edit that

#

You're the team owner, correct, but I'm not sure how the bot page permissions handle that if you're the team owner and not the "bot creator"

#

Because you're technically an admin on the team, thus have admin access on the bot

#

Again I'm not sure how that's being handled

dark bison
#

i think ill give the ownership back to my other account then and try

random spruce
#

@limpid shadow website have to many Glicths

merry blade
long ferry
long ferry
random spruce
long ferry
#

Have you tried what I told you?

random spruce
#

yes

long ferry
#

Does the csrf error still show?

random spruce
#

No now web is not responding

merry blade
long ferry
#

Yes

#

Is technically the span 2x votes are applied, correct

sturdy swan
#

aurel why is topgg trying to do cross site request forgery

long ferry
#

Because security sparkles

rain bluff
#

Hi, i just wanted to know when my bot request will be verified, its been a week and i dont know for sure if its accepted or rejected, and i heard from some other people that it didnt take that long for their bots to be added... is there any ETA? how do i know if its been rejected or something? should i make another request?

sturdy swan
#

@rain bluff there should be an ETA on your bot page

#

or maybe it got declined and your dms are off so you didn't get the message

rain bluff
sturdy swan
#

wat

#

i meant the page where you edit your bot info on topgg

rain bluff
#

oh ok

sturdy swan
#

If it throws a 404 error your bot got declined

drifting tinsel
#

It’s been a week and my bot hasn’t been approved or disapproved

rain bluff
#

sedge

#

why though

#

i didnt get any reason for the decline

#

:/

sturdy swan
rain bluff
#

it isnt even there

sturdy swan
#

what is your bot id

#

how long should i wait for approval for my bot ?

rain bluff
#

my id is @onyx rivet

sturdy swan
#

Ok thanks

sturdy swan
rain bluff
#

881862674051391499 its this

sturdy swan
#

huh

#

you sure the bot page didn't exist?

rain bluff
#

when i google search it, it shows up the description in quick view but when i go through the link it throws a 404

rain bluff
sturdy swan
#

google will never give you the correct bot page you have to go through your topgg profile

rain bluff
#

:/

rain bluff
#

should i apply again

sturdy swan
#

go to the bot page from your topgg profile not google

long ferry
#

Top.gg does not have any effect on what Google indexes

sturdy swan
#

google and everyone is blocked from seeing your bot page until it is approved

sturdy swan
long ferry
#

KEKW I mean we ourselves can't tell Google "hi index this, put at front page"

rain bluff
#

oof

sturdy swan
#

how did google even get the info

#

you sure there is no bot info in meta tags

rain bluff
#

now it wont let me log innnnnnnn

#

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

#

i think i should just apply again

sturdy swan
#

lmfao

#

no you don't need to apply gain

#

you're just seeing the bot without being logged in

rain bluff
#

what do i do next

sturdy swan
#

go to your profile

rain bluff
#

ok

#

now?

#

you dont have any projects

#

bruh

long ferry
#

What's your bot id?

sturdy swan
#

uh

long ferry
#

You never submitted anything

rain bluff
#

ohh do i have to log in with the bot account

sturdy swan
rain bluff
long ferry
rain bluff
#

i did submit it

sturdy swan
#

this is why you don't keep too much stuff on your clipboard

rain bluff
long ferry
#

Have you previously submitted it then?

sturdy swan
rain bluff
long ferry
#

Because there's literally no bot id submitted to top.gg

rain bluff
sturdy swan
#

when in doubt run -bots in #commands

tawdry vault
#

Hey, I keep getting mentioned in a channel called 'Logs' in this server. When I come to check the ping, the channel doesn't exist. This has been happening for quite some time and I'm really confused.

jovial gulch
#

yo can i see where is my bot in the queue of getting approved?

long ferry
rain bluff
#

oof why

sturdy swan
#

if it doesn't show your bot, it got declined or was never submitted

sturdy swan
#

But you can see the percentage

long ferry
jovial gulch
#

well where?

rain bluff
long ferry
sturdy swan
jovial gulch
#

well can i see anything then? XD

sturdy swan
#

not really

jovial gulch
#

great

sturdy swan
#

you just have to keep your fingers crossed and hope it doesn't get declined

jovial gulch
#

yeaaa

sturdy swan
#

especially if it gets declined by a guy named Hope

long ferry
#

Smh imagine having a pc rn

sturdy swan
#

:^)

#

hope can i get a 1 hour mute
i wanna study but this server too distracting

jovial gulch
tawdry vault
sturdy swan
#

I suppose you are using pc

jovial gulch
#

what

long ferry
#

You'll have to wait for now unfortunately

jovial gulch
#

yo i will get notified if my bot gets approved or declined right?

long ferry
#

We have hidden that channel to avoid further abuse while the team is figuring out what to do

sturdy swan
#

why can't y'all just temporarily delete the channel and stop luca from posting things there

jovial gulch
#

ight nice

foggy lichen
#

Is anyone able to help me

long ferry
tawdry vault
long ferry
#

It will eventually be shown again once it's figured out

long ferry
jovial gulch
sturdy swan
#

i never thought id see an xss attack in a discord message and here we are

long ferry
#

Can't go further into detail though

sturdy swan
#

anyways gtg study, hope i don't get pinged

long ferry
#

Yup see ya

tawdry vault
jovial gulch
long ferry
#

Nah wasn't slash commands, just an exploit with how logs were sent

foggy lichen
#

hey could i know why when i edit the webhook, it shows invaild CSRF token?

slow pewter
#

e

long ferry
#

Bot webhooks?

foggy lichen
#

Server

long ferry
#

Yup try refreshing

rain bluff
#

ok, ive submitted the bot, can you check it out now?

#

the submit button didnt do anything :/

#

plsss check

#

the id is 881862674051391499

long ferry
#

Check for any validation errors

rain bluff
#

has someone checked?

long ferry
#

It is very likely an issue shown on your page

#

There was nothing submitted

#

Refresh and try adding it again

rain bluff
#

ok///

reef sigil
#

but light mod why?

foggy lichen
#

Now I can save but I can't send test

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For the webhook

long ferry
#

Known issue right now

foggy lichen
#

But will it still work?

rain bluff
#

can you guys check now 💀

#

881862674051391499

long ferry
#

@rain bluff submitted, but with an entirely different account

rain bluff
#

yeah i did

rain bluff
reef wind
#

Hello, may I ask which link will redirect me to which website for bidding on advertising slots? I tried clicking on the website but did not work

long ferry
#

Yeah that button seems to be faulty right now

reef wind
#

So which link is that?

#

Where can I get access?

long ferry
reef wind
#

it says request auction access and I message them

sturdy swan
#

ping??

long ferry
reef wind
#

I did

grizzled pasture
#

Why am I getting such an error

#

@limpid shadow

wintry knoll
wintry knoll
twilit sapphire
#

how do I remove someone from the creator of my server

limpid shadow
#

let me check

twilit sapphire
#

also, idk how, this user sen became a creator WITHOUT me doing it. and only I am the creator

limpid shadow
#

@grizzled pasture is it fixed now?

limpid shadow
twilit sapphire
limpid shadow
#

Manage Server iirc

twilit sapphire
#

I have many who have manage server, but only this guy is creator?

#

huh?

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also, this sen user does not have manage server perms

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he has manage roles tho

limpid shadow
#

yea im not 100% sure which role

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don't quote me on this

twilit sapphire
#

...

tall dragon
#

Un bot que anuncie tik tok?

wintry knoll
rain bluff
#

hi my bot hasnt been approved yet?

strange kettle
grizzled pasture
long ferry
hidden rootBOT
#

@rain bluff

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

limpid shadow
rain bluff
#

nice nice

grizzled pasture
candid bone
#

Es ist 6 Tage her, immer noch keine Antwort

lone anvil
sturdy swan
#

@lone anvil when my bot will be approved?

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I sent request

lone anvil
#

a week-ish i believe

sturdy swan
lone anvil
#

^

sturdy swan
#

It takes an average of 4 weeks

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O.O ok

grizzled pasture
potent sinew
#

i got this, now what?

fickle radish
#

When will the bot be checked?

#

Izumi Ayumi

cobalt sleet
hidden rootBOT
#

@fickle radish

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

fickle radish
#

okay

mortal flint
#

@somber sorrel plz check my bot plz

lone anvil
zenith pumice
#

One question, is it possible to apply to be a reviewer? Is there a forlumlar or how does it work?

zenith pumice
#

Thanks

lunar depot
#

Good evening
I would like to know why the number of servers in my bot is lower than the one I really have. This problem appeared when I had a second shard

long ferry
#

You need to actively podt

#

Post

#

We do not update the server count ourselves

cobalt sleet
dark bison
#

i want to remove my bot from the topgg but I cant, what should I do?

cobalt sleet
dark bison
polar jewel
#

hello

polar jewel
#

how do I remove it?

stuck marlin
#

i need help i can’t vote karuta when i try it says i already voted or there was an error but i’m not getting any rewards

cobalt sleet
cobalt sleet
#

What's the issue?

polar jewel
#

but I have given access the ownership for my team where just me and my other account are added

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and in any of my accounts I can access the bot

cobalt sleet
#

What's the issue exactly? Why can't you delete it?

polar jewel
#

i cant edit, have access, delete, nothing

cobalt sleet
#

Have you tried logging out and back in?

polar jewel
#

no ill try

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i press logout and it refreshes my page

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keep loged in

cobalt sleet
#

Click logout then refresh the page

polar jewel
#

i logout on both accounts

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and logged in

polar jewel
cobalt sleet
#

Try clearing your cache

polar jewel
#

i can edit but cant delete

cobalt sleet
#

No delete button?

polar jewel
#

it is there

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i click and it gives me error 403

cobalt sleet
#

Does your account have administrator permissions on your team?

cobalt sleet
#

So you can edit but can't delete? Why do you want to delete it?

polar jewel
#

cuz it is a mess now

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i cant edit webhooks

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i dont even know what account is the owner anymore

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can u guys remove it manually? for then I reassubmit?

cobalt sleet
#

I'd say hold off a week or two. The new site is going live and some of these issues may be resolved. It would be pointless in deleting now and going through queue again (over a week) if the issue just gets fixed in the same time frame.

#

Not doing anything may actually be the quickest fix

polar jewel
#

i mean im trying this over probably 4/5 days counting

slim shale
#

Hey why does the reward roles only have these ones instead of all my other roles

cobalt sleet
cobalt sleet
#

If not, definitely get in touch again and we can remove it for you.

lunar depot
cobalt sleet
polar jewel
wise tangle
#

hello, it's the first time i use top.gg and i was wondering, how can i add a server to the webpage?
i've added DSL bot but it shows "This server has not been published yet" in top.gg, and when i click on edit it shows "error 404" page
do i have to wait or something?

polar jewel
#

np ty

slim shale
wise tangle
#

guess i'll wait puro_wiggle

sturdy swan
#

Hey guys

#

Is it normal for the bot to be offline every once in a while?

cobalt sleet
#

Which bot?

sturdy swan
#

My bot

cobalt sleet
sturdy swan
#

OK thanks

solemn mirage
#

God day sir

tender bronze
#

I am so confused with the algorithm of topgg. So a few days ago my server was first place on the genshin list, on the old and new website layout. Then today when I checked, its on the third page for the old layout and its not even on the list on the new layout. It has the highest votes and has been growing constantly. I dont know why its not appearing on the list on the new layout too.

#

This be stressin my shit out lmao.

long ferry
#

It's sorted by relevance

tender bronze
#

Relevance like?

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Cause from what I'm seeing, these servers are there with votes.

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For the old layout its relevance or algorithm stuff, but in the new layout it seems like votes are the thing.

#

Me trying to figure out how this works. Also with relevance, I've been looking at the other server numbers and we're growing faster than some of them, but we are still behind.

compact lagoon
#

where is the logs?

sturdy swan
#

hi can someone please tell me how to add/remove a creator on the top.gg page?

sturdy swan
#

why does it happen

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idk

#

because someone who is not a creator

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is showing as a creator of my server

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ye bc they have administrator perms

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but they don't

long ferry
#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
#

Oki I made a team but that did nothing

vocal lodge
#

is it api key?

sturdy swan
#

guys

#

my bot ignored ?

wise tangle
#

light theme eyesRED

sturdy swan
cobalt sleet
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
cobalt sleet
#

You submitted yesterday, so yes.

tranquil belfry
#

Does it take a long time to approve a bot?

cobalt sleet
#

Read above ☝️

open badge
#

@cobalt sleet

cobalt sleet
#

How can I help you?

open badge
#

is my bot

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done

#

?

cobalt sleet
#

No. Please don't ping staff. Read above too.

open badge
#

oh

cobalt sleet
#

You'll get a DM from @hidden root

open badge
#

sorry

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but i sumbit right?

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scam

#

capp

cobalt sleet
#

Yes. You submitted yesterday.

open badge
#

okay

cobalt sleet
#

Dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

open badge
#

and yes how to get early developer bot badge?

cobalt sleet
hidden rootBOT
#

@open badge

open badge
#

but can we ge it or nope?

cobalt sleet
#

Read

open badge
#

k

cerulean pendant
#

Does anyone know probots command thingy

open badge
#

idk

cobalt sleet
hidden rootBOT
#

@cerulean pendant

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

tranquil belfry
open badge
#

?

sturdy swan
#

Can anyone help so I I made setting like if someone voted my server on top gg he gets support role but its not working

tranquil belfry
cobalt sleet
#

Check the pins then

tranquil belfry
open badge
#

i said you want to have bot on top.gg

tranquil belfry
open badge
#

me to how much do u wait to sumbit

#

?

cobalt sleet
hidden rootBOT
#

@open badge

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

tranquil belfry
open badge
#

ohh

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i wait 1 day

tranquil belfry
open badge
tranquil belfry
open badge
#

Pl4yer_x20:I don't know, it's been over a week since I enlisted my bot
Mac | Clear your cache please:no its been 3 days my guy

cobalt sleet
#

Well it's only been submitted for 3 days. It takes a week or more to get reviewed.

#

As explained in the pins.

open badge
#

i can wait 1 week to get review

tranquil belfry
#

Thanks for the attention, and sorry for my English. I am Brazilian!

open badge
#

and yea sorry for my english.I am Serbian-Russia!

open badge
cobalt sleet
open badge
#

oh

#

sorry

#

please

tranquil belfry
#

Yes, send invitati on dm

open badge
#

ok

tranquil belfry
#

invite*

sturdy swan
#

where is the bot registration channel?

cobalt sleet
#

The logs channel is hidden right now due to a bug

sturdy swan
#

hu, ok

reef sigil
#

but light mode why?

neon sundial
#

if i do change something of the bot i my position into the queue resest or is the same?

cobalt sleet
#

No you can edit. No problem.

long ferry
#

It only shows roles it has perms to assign

coral reef
#

dblzendesk how to setup role rewards

long ferry
#

So any role above the role of dsl in the hierarchy will not be shown

hidden rootBOT
ornate junco
reef sigil
coral reef
#

It's a known issue

ornate junco
coral reef
#

For now you can just use css styling if you want to fix it

long ferry
#

@exotic finch no ads

exotic finch
ornate junco
reef sigil
ornate junco
reef sigil
#

oh, i found

reef sigil
sturdy swan
#

question how do i get a top.gg token?

coral reef
#

https://top.gg/bot/YOUR_BOT_ID/edit/webhooks

sturdy swan
#

thanks

coral reef
#

np

sturdy swan
#

who here knows JS very well

coral reef
sturdy swan
coral reef
#

Go to your bots page normally and then use your creator controls to edit it

#

navigate to the webhooks tab

sturdy swan
#

thanks

sturdy swan
#

Hi

#

I am a programmer and about 3 weeks ago I started my bot and I was wondering what it takes for my bot to be on the top.gg page

#

And what were the requirements

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Anyone can help me, idk if it's my net or still is with issues

sturdy swan
#

300 on long one

#

And client thing of numbers for recognize it's your bot

#

Ohhhh, thanks :3

sturdy swan
#

When im trying to login for add my bot

#

The website doesn't detected it

#

And it reloads

ornate junco
balmy finch
#

for servers listed on the site is there a way to edit who is listed as a creator?

long ferry
#

No

rigid olive
#

Hey hey

#

any way i can speak to a mod?

long ferry
#

Sure thing

rigid olive
#

oo yes

#

Soo

#

i have a bot on top.gg but the bot isen't Switching on even tho the VPS host is working and everything

#

And ive had this Issue a few times

#

is there any way you can Accept my new bot with the same src and everything, but with a dif Token

stoic socket
#

bot token is unrelated to top.gg

rigid olive
#

and delete the old bot?

stoic socket
#

thats just the authantication for discord

#

oh different bot?

rigid olive
#

ye

#

cuz the old 1 ain't switching on

stoic socket
#

I'd recommend asking in #development as its more of a development thing instead of top.gg support

storm lake
#

Hey I just sent the request to add my bot on top.gg, when will I get a reply? and how will i be contacted? Thank you

rigid olive
#

its because i want the old bot to be deleted from Top.gg and if they can just accept the new 1, Straigth away, if thats not a problem

storm lake
#

oh okay, thank you bro

rigid olive
#

Around 2 to 3 weeks max

storm lake
#

okay thank you

#

and how Will i be contacted?

rigid olive
storm lake
#

oh okay thank you bro ^^

stoic socket
rigid olive
#

or dm

stoic socket
#

DM from Watcher if approved, Ping in #mod-logs if denied

rigid olive
#

Okay, well my bot is now online

#

what a hasell

modest dragon
#

I have my server every months with over +1K votes and it was number 1 on the page when I search the name of my server, but after I changed the profile picture of my server or the icon it's now in the second page every month, why?

#

also feel free to ping me, and here is my server ID: 512369682636865556

rigid olive
#

is the command "hentai" really against discord ToS?

stoic socket
#

not against tos, only allowed in NSFW channels

rigid olive
#

bc my bot got denied for the command "hentai"

long ferry
#

one sec

shadow plaza
#

how can i use this?

long ferry
hidden rootBOT
#

@shadow plaza

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

long ferry
#

@rigid olive could you provide the bot id?

rigid olive
rigid olive
long ferry
#

See above

#

That bot id

#

Though can already tell, we allow nsfw commands

#

Yours though in particular generated nsfw of minors, which is definitely not fine per discord tos

rigid olive
#

but it only sents in channels that support nsfw

long ferry
#

Yup, we would consider that fine if it isn't nsfw of minors

rigid olive
#

ye, but when is Dm'ed "Nemaki" he never got back to me

long ferry
#

Have you direct-messaged them stating your request or just said "hello" and waited for a response

rigid olive
#

I sent him "Hey, How is the command "hentai" against the ToS and he Replied Saying "Dm me on my main" i didn't know i dm'ed him on his alt so i dm'ed him on his main, saying "Hey" then he never got back to me

long ferry
#

Probably too late nonetheless to contact them now, lemme clarify for you:

A nsfw command in general is entirely fine, as long as it is locked behind a nsfw channel, aswell as doesn't send images of stuff that might be against tos

This includes:

  • any sort of sexualized children (drawn, imaginary etc, real being obviously against laws), definition being loli, drawn characters of underaged children, mostly associated with the anime art style

Your Hentai command returned said content above, which is against discord terms of services. Thus your bot was declined because of that.

#

This can mostly happen if you use APIs such as nekos.life, which are known to produce such content. If you're unaware of what content a API returns, consider not using it.

rigid olive
#

I don't use that API

crisp frost
#

Hi, I can't login when I go to report a bot, where should I report it?

long ferry
long ferry
crisp frost
long ferry
#

Clear cache?

rigid olive
#

check*

#

Current API'S

export.new

export.giphy

export.AME

crisp frost
long ferry
#

@rigid olive can confirm it did send nsfw of lolis/minors in your Hentai command, what API are you using for it?

rigid olive
#

it could be giphy, cuz its giphy stuff

#

giphy is animated and it sents animated nswf

long ferry
#

it was borderline nsfw, giphy doesn't send (borderline) nsfw content as far as I'm aware

rigid olive
#

May i sent you the code in dms?

#

it supports akaneko

#

thats all im aware of

long ferry
#

I'd suggest re-evaluating the APIs you're using

clear junco
#

i cant sign into the website

#

i press login and then authorize and i just get put back at the home page signed out

rigid olive
long ferry
#

No clue, that's why I suggest re-evaluating all

rigid olive
#

c'mon man, this is aswell a old storie, this bot cancel happend a few months ago

#

And i don't want to Restart the hole code again

long ferry
#

It isn't your code, it is the API you're using

rigid olive
#

the nsfw isen't my code but the rest is

long ferry
#

If you do not want your bot to be declined again or do not wish to deal with re-evaluating your nsfw commands, remove your nsfw commands entirely

rigid olive
long ferry
#

If you eventually decide to, you're required to change what your bot was declined for

rigid olive
#

but if the API, isen't against the ToS?

long ferry
#

If the API generates content that is against the TOS, it is

rigid olive
#

okey

hearty fulcrum
#

I waited two days

#

._.

viscid zephyr
#

dbl upto

#

.-.

manic pendant
#

Logs is still closed?

sturdy swan
#

One question, how long should I wait for them to send the answer as to whether or not they will accept my bot?

jovial mauve
#

what command is used to show stats for xbox users on bf4?

#

it says to put xbl in front of the command but either nothing happens or it says to include my orgin accaount

#

for the game stats bot

zealous hare
#

can someone help me pls

shy eagle
#

It says that my server isn't published yet?

#

When I add discription and invite and all that and If I refresh it is all gone..

#

It always says 'Your changes have been saved'

grand ravine
#

See pins

grand ravine
#

It's a known issue regarding servers

shy eagle
#

tr

zealous hare
#

oh ok

drifting sundial
#

[Symbol(code)]: 'CLIENT_MISSING_INTENTS'

Help. I keep getting this error

atomic knot
#

I have submitted my bot to the top.gg server its name is Eftron

frigid ember
#

Hello. just wanted to ask about the queue process for Sensory

atomic knot
jade ridge
#

2 weeks or less

#

Nah but call them qts

frigid ember
#

Friend sent me a token logger apparently

boreal bramble
#

when to responce on the bot testers apllications ?

slow fjord
#

Why cant i delete my servers from top.gg

#

ok i got it deleted and tried editing the details all over again, but then it glitches out again and says not published or whatever. What do i do?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

spark widget
#

i just submitted my bot, it says to check support to find out when it will be accepted/declined, where should i check?

hidden rootBOT
#

@spark widget

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pliant mauve
#

you'll get a dm from @hidden root

#

whether its declined or approved

wintry knoll
#

no

coral reef
#

?

spark widget
wet mulch
#

Hello, I want to add an image of the page https://i.imgur.com for the info of my server but it is not saved. When entering again the link disappears

Imgur: The magic of the Internet

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

blissful sonnet
#

how to check that how many bots are in queue of mine

plush cradle
#

How can I put html + css code in the description of my bot? like this

pliant mauve
tribal marlin
#

Hello I am unable to add my server to top.gg

bright gust
#

i changed my bot avatar and it is not changing in top.gg ?

pastel vortex
cobalt sleet
hidden rootBOT
#

@pastel vortex

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pastel vortex
#

sorry

pastel vortex
#

ok

sturdy swan
#

How many more days to wait

#

Waiting since 4 days

#

For my bot

#

To be

#

Verified

#

'-'

#

Hello,
I want to promote my bot. But it’s writing this. You don’t have bot.

#

@sturdy swan

#

Reaload the page

#

Or

#

Check the account

#

Ur using.

sturdy swan
#

@pliant mauve

#

Hey

#

Can u check

pliant mauve
#

hey

sturdy swan
#

When my bot

#

Will be

#

Reviewd

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

calm solar
#

hey does auctions take a long time to be approved?

sturdy swan
#

-/- k

calm solar
verbal hatch
#

dbl upto

calm solar
#

whats the average time tho

#

its been like a long time since ive applied

sturdy swan
#

@calm solar 1 week

#

Almost

pliant mauve
sturdy swan
#

dbl upto

calm solar
sturdy swan
#

Mhm

pliant mauve
calm solar
sturdy swan
sturdy swan
pliant mauve
sturdy swan
#

Hmm okay I will wait approval. I hope it will be approved soon and I can advertise. What is the average budget to start with? Is there a limit? For example minimum advertising limit etc.?

sturdy swan
pliant mauve
hidden rootBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

I read all

#

But doesn't appear there

pliant mauve
# sturdy swan But doesn't appear there

Clear your browser cache. Login as usual. When it redirects you back to the top.gg website, if the site prompts you to log in again, just refresh the page instead. You should now be logged in.

sturdy swan
#

Is there a feature to add more than one language on the Top.gg bot addition page? Our bot supports multiple languages. If top.gg supports multiple languages, we can translate bot descriptions for all languages.

wary patio
#

my bots avatar isnt loading i faced this issue since i updated it , is there anything i should do to update my bots avatar

hidden rootBOT
#

@wary patio

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

wary patio
pliant mauve
#

no worries :)

wary patio
sturdy swan
#

Hello again.
We are trying to add our support server on mobile. We selecting server and trying to add but after adding DBL bot top.gg not adding our server. Is it can be bug ?

pliant mauve
#

dbl issues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

cobalt sleet
craggy wind
#

Bot music

cobalt sleet
hidden rootBOT
#

@craggy wind

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

wary patio
#

i just asked for support related to my bot and someone has rated 0 star without even testing it and causing my bots average rating to drop to half of it how cruel is this

cobalt sleet
wary patio
cobalt sleet
#

If you are able to delete it then yes!

wary patio
cobalt sleet
#

Then unfortunately you'll have to wait for it to be fixed

#

There's no solution right now

wary patio
#

ok thanks for the support

sturdy swan
#

i applied twice and it took about 2 weeks each

cobalt sleet
#

A week or more

#

There are a lot of bots in the queue

#

Between 700 and 1,000

sturdy swan
#

damn

jovial rivet
#

I can’t vote for bots

tight sable
#

++++++++

cyan flint
#

@cobalt sleet nerd

dusky ice
#

Is there a way to disable beta features in top.gg ?

tight sable
#

how can i add new member into team and remove a member

spiral frigate
#

@cyan flint

unborn ether
#

hey i can edit my topgg bots page

drifting tinsel
#

@cobalt sleet

storm lake
drifting tinsel
#

@cyan flint

#

@cyan flint

static vale
#

giveawey

sturdy swan
#

Are we allowed to change the invite link to our bot?

#

Because of slash commands

wary matrix
#

Yes

sturdy swan
#

i want my bots removed from top.gg

#

i took both offline

fiery spruce
#

how to setup a welcome message from bot?

cobalt sleet
fossil torrent
#

I just added a bot it says it needs to be approved

#

How long does it take

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Hello can anyone check my bot on top.gg

kind eagle
#

no

agile meadow
#

Just wanted to ask if the bot applications are still open

#

*bot reviewers

limpid venture
#

Hey!

#

How do i know if my bot is apporved? Recently an person had joined my bot support server from this server. And he left.

#

He also used my bot

oblique arrow
#

How do i get my bot approved?

dawn charm
#

did you straight up impersonate groovy? LULW

sturdy swan
#

Sorry to disturb so when will my bot be approved My bot Milky Ways??

oblique arrow
#

Better then the old groovy bot

#

Since groovy owner and developer stopped developing groovy bot i decided to make my own version with my own source code written i java using lavaplayer for better quality in music

#

So please do not assume anything again

#

Learn to have common sense, values for everyone

#

Have a nice day ❤️

pliant mauve
hidden rootBOT
#

@oblique arrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

oblique arrow
#

Thanks @pliant mauve

pliant mauve
#

but your bot is likely gonna get declined.

oblique arrow
#

It wont

#

Ive talked with higher up staff

pliant mauve
#

alright then

oblique arrow
#

Ive also gave credit to the old owners and developers

dawn charm
#

Nah man you just hope others will invite it because they liked groovy and dont know its shutted down, you should be creative and do your own thing, anyways this is #support im leaving it like that

oblique arrow
#

Im basically just taking over and remaking groovy for those to enjoy good quality music

jovial gulch
#

Yea really creative mate great idea

#

💯

hasty seal
#

Can you help me document my Bot??

#

@pliant mauve

cobalt sleet
hidden rootBOT
hasty seal
#

Thank you brother, do you have any idea? @cobalt sleet

#

please

hidden rootBOT
#

@hasty seal

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

hasty seal
#

thx bro

cobalt sleet
#

Dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

mortal flint
#

@cobalt sleet can you please tell me how much time it will take to verify my bot

cobalt sleet
#

Read above

mortal flint
#

Ok

long ferry
lone anvil
#

and being a clone on top of it

agile meadow
#

Just wanted to ask if the bot reviewer applications are still open.

humble eagle
unique goblet
#

Hello

#

When will the login error be fixed?

#

Top gg

sturdy swan
teal meteor
#

i need help for something #commands When I type -botinfo Id it doesn't show me any info i need help with that

jovial gulch
fossil torrent
#

How do i know if my bot is approved

nocturne sequoia
#

reviews/comments still brokey 😔
(will be fixed soon ™️ )

unique goblet
#

Why does not there are technical support

worthy parrot
#

remove brain so it dont hurt

vague karma
north haven
#

Can Somewone Approved My Bot?

sturdy swan
halcyon osprey
#

Can Someone Approved My Bot?

north haven
#

Can Someone Approved My Bot?

weak elbow
#

anyone know how to host a bot 24/7 for free?

frigid ember
weak elbow
weak elbow
frigid ember
#

I use js

weak elbow
#

o

#

ok

#

thx

halcyon osprey
hexed fjord
#

Hello, why do i have a ping in #log #logs which i don't have access but i can see it from the CTRL + K selector

hexed fjord
#

Oh alright ! Thanks for the help

frail raven
#

Hello I have questions about vote credit

coral reef
#

What’s up

celest fossil
#

hey

#

can i get update on my bots review

#

i submitted the bot on 2nd sept

#

@cobalt sleet sorry for ping
but i m now impatient

cobalt sleet
#

Well that's too bad. You need to be patient.

celest fossil
#

bruhment :frykek:
my frnds bot got approved in less than two days

sturdy swan
#

Hello! Who should I contact about promoting discord server?

coral reef
#

Fuck

#

<@&868548511279480893>

modern maple
meager nacelle
#

<@&868548511279480893>

crude ocean
#

instaban

#

ez

coral reef
#

Don’t double ping the role

unreal lily
#

Fuck off

tranquil yacht
#

seriously

coral reef
#

One time is enough

kind knoll
#

@wide acorn no one gives a fuck about ur dog channel

cyan flint
#

me when i raid

quartz willow
#

oh probably shouldn't have removed the message my bad

sturdy swan
#

bro

coral reef
#

LMAO

#

@wide acorn

#

Ofc in support too

frosty marlin
#

?

#

ping

toxic zephyr
#

First time ive seen a raid lol

modern maple
#

0.0001s ban

sturdy swan
#

Was judt listening to anime music

cyan flint
#

im gonna sub to his yt channel

sturdy swan
#

what happened

celest fossil
#

EEEHHH

sturdy swan
#

2 pings

celest fossil
#

ghost pings

cyan flint
#

bro im just waiting for my bus

frosty marlin
#

4 ghost pings?

cyan flint
#

yeaa

celest fossil
#

i got 2

sturdy swan
#

what it is

#

😦

#

bruh

cyan flint
#

person came and mass ping cause haha xd

coral reef
#

There was a raid

sturdy swan
celest fossil
#

nice

sturdy swan
#

eaz

#

bye

cyan flint
#

just ignore it, nothing importantBunNod

sturdy swan
#

need to code

coral reef
#

Slow mode time?

sturdy swan
#

coool

cyan flint
#

nah no need

sturdy swan
#

back to power

frosty marlin
#

dude who the heck pinged

sturdy swan
#

go go guys

#

Pomg!!

coral reef
#

Kay

rigid olive
#

WHO TF @uneven ravine me 4 times???

cyan flint
#

poor ed

frosty marlin
#

ikr

#

poor ed man

rigid olive
#

Like @ ed

coral reef
#

There was a raid, therefore you were pinged a couple times

rigid olive
#

owh

frosty marlin
#

....

fluid rapids
#

One message removed from a suspended account.

rigid olive
#

lol

#

can't even prevent Raids

#

LOL

sturdy swan
#

ah yes, I forgot DSL was an anti-raid bot :)

#
if raid == True:
  bot developers will be mad

#

:||

#

Lol

rigid olive
#

:/

sturdy swan
#

Please move general conversation over to #general now, this channel is for #support
If you're here to complain about the pings, it was a poor effort at a raid and was dealt with

#

can i buy premium top.gg with credit of vote ?

tranquil yacht
#

No

#

Would be an interesting feature though

coral reef
weak elbow
#

i get pingged lol

sturdy swan
#

ok and

worthy parrot
#

how do i fix this, already tried installing visual redist c++ didnt work

civic sparrow
#

I am unable to login to the top.gg page

#

A reported instability?

viscid zephyr
#

please check the pins

viscid zephyr
worthy parrot
#

i thought this was a tech support server?

viscid zephyr
#

no this is a discord bot and server related server

worthy parrot
#

oh shi wrong server

civic sparrow
#

😢

#

help me

viscid zephyr
civic sparrow
#

fail 😢

viscid zephyr
#

@civic sparrow try

tropic dove
#

why does it say error when saving a webhook for my server

#

i have tried everything even getting a new webhook

tranquil yacht
#

ah yes

sturdy swan
#

oof

muted elbow
#

who pinged me 4 times -_-

lone anvil
#

raid

karmic yew
#

@everyone

north haven
#

Yes?

karmic yew
#

@everyone ban me already

spring prawn
#

is there an issue with reviews not showing up or submitting properly right now?

stark robin
#

where is the top.gg auction server

#

i can't see the auction channel

umbral kindle
#

how long does it take for my bot to pass or fail? (estimated time)

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

how will i know my bot has been accepted?

toxic zephyr
toxic zephyr
umbral kindle
#

OK

sturdy swan
dry lintel
#

hello, can i get fired?

sour rampart
#

@crude siren HADARAM#9204 pub mp :/

#

Sorry for the ping i cant mention mod

earnest fable
#

can see the status of bots approval queue ??

cosmic owl
#

E

long portal
#

Is this type of serverinfo command fit for a public bot on top.gg or is it privacy evading command which shouldn't be there?

viscid zephyr
rain wedge
cosmic owl
#

Oh sry didn't see the name lm@o

long portal
#

Hmm okay topggThink! Thank you

lone anvil
#

or where does it pull the data from

long portal
#

It pulls the data from the invite link, using the guild id which it gets from the invite link argument, it get's data from the widget api, if the widget api is enabled then it gets the alternative invite link otherwise it doesn't get that one

lone anvil
#

oh

long portal
#

https://canary.discord.com/api/guilds/guild id here/widget.json

lone anvil
#

yeah that should be fine

long portal
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Alright thank you topggThumbsUp!

ionic night
viscid zephyr
ionic night
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i mean my top.gg TOKEN not the API

stark robin
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do the <style> </style> work and why is going red on the page

stark robin
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like is video css