#support
1 messages ยท Page 543 of 1
**please approved My bot **
https://top.gg/bot/877477859491479573
please
@cobalt sleet
@lone anvil
@somber parcel
Approved My bot
AR BOT
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
@cobalt sleet I still have vote issues
Amd I have it like since 10days
I cant vote with my phone
@cobalt sleet When will my bot be approved?
Clear your cache and cookies
Read above
can somebody help me?
You cant do that actually
I think it's another glitch
Is it possible to request ownership of a listed bot?
Not unless you actually own it and the account it belongs to is an old account of yours
@cobalt sleet can you talk me private please
The former owner will have to delete it from the site then. You can then re-apply using your account and that will give you ownership.
Can it be directly transfered to maintain the page and stuff?
You can use this channel unless you have something that includes private details to report.
Not related to top.gg. Use my DMs.
Can you help me with a little programming code
@cobalt sleet if old owner delete and I relist it, would it be possible to keep/maintain current vanity url?
You can ask people for help in #development.
Oh it's a certified bot?
Let me check for you. I'll DM you @acoustic fractal.
How do i give someone a bot if they dont have 2fa?
Can someone help me?
What do you mean "give someone a bot"? On the Discord Developer dash?
I dont want my bot anymore, so i am giving it to my friend. She dont have 2FA on her account, and trying to give her the full thing (ID, Client, Code, etc).
dbl notdiscord
@cosmic tapir
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
It is on top.gg
But u have your bot in team anyway
No, as i dont have 2FA either.
what this?
No, i dont have 2FA
is not worrking
If u use safari try use Chrome should be fine
If its not working u have to wait
I dont mean 2FA
You cannot get a team without 2FA
@cosmic tapir ofc
If you're having trouble transferring a bot to someone else in the Discord Developer portal this is not the place to ask. This is top.gg support. We're not related to Discord in any way. We merely use their service the same way you do.
@cobalt sleet what's worng help him?
hello
Hi
Up to a week or more
bruh
It used to be 2 months. You're lucky queue is shorter now 
dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Some light reading in the meantime for you โ๏ธ
Someone said ask here, how i accept a Team? I dont see it.
dblissues
@cosmic tapir
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
It is on the Dev Portal. Someone said to ASK HERE.
Well they were wrong
@strange kettle said here...
How do i do stuff on here?
The only thing we can help with is transferring your bot's page on Top.gg but that has no effect on who owns the actual bot itself on Discord. @cosmic tapir
Well teach me plz
What are you trying to do? Add a bot? Add a server?
- Add the @small lantern bot to your server.
- Go to https://top.gg/servers/user/me and click "Edit" on the server you want to publish.
- Fill out the information and click "Save".
- Clear your cache and reload your Top.gg profile. Your server should appear and have an upvote button on the card. That means it's public.
English Russian Deutsch
but you were born where?
are these your origins?
does the /bot/:id/stats endpoint need an authorization?
the docs do not explain how to authenticate
They do
Through the Authorization header
Also mentioned on the getting started page

i get the entire page as a response

curl --request POST -H "Authorization: My topgg token" --data '{"server_count":79498}' https://top.gg/bot/736888501026422855/stats
what else would you get
Fully read the docs please
you forgot the /api
Hello, I added my server to top.gg a few days ago and have had some of the people vote for the server too, but it doesnt show up in the search results even if they search by name
dblissues
@cunning quail
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
I see, thank you. Hope this stuff is fixed soon ๐
i seem to be misunderstanding curl
With
curl --request POST -H "Authorization: Bearer topgg token" -d '{"server_count":79498}' https://top.gg/api/bots/736888501026422855/stats
I get back "missing required parameter server_count or shards"
or have an error with my json
Might be missing the content type header(application/json)
You'd expect it to give a proper error code for it, but I dont think its implemented
hey is there a way for me to know if my bot is even in the verification queue? and how much time it might take for my bot to get verified?
dblupto
@jovial gulch
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
oh nice thnx
well atleast i wont be confused now if i added my bot or not lol
dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
@jovial gulch for more information on the review process โ๏ธ
oh yea dw i read that already
@long ferry
Sry for ping can you tell me
when I submitted my bot my bot name is Cater
I am really sorry for the ping
4 days ago
I have added DSL to my server how can i put my server on top.gg
If i click on my server it shows error
What error do you get?
Add /edit to the page url?
Dbl issues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
why cant i see edit option in my bot page
How do I get the link to my bots preview site, which I have put up for approval, it isn't appearing on my dashboard
ah the problem is I dont know or forgot my appid
how do I retrieve that
oh u mean that id
alr, thanks
isn't forcing / keeping "vote bot" as mandatory requirement to participate in giveaways against rule?
hi guys
Auctions is temporarily off limits?
Dbl zendesk bot guidelines
Guidelines
Bot Guidelines
The main feature / majority of commands shouldn't be behind a voting wall.
ok and about mandatory requirement to vote bot to participate in giveaway is alr?
Not the main feature of the bot. That's fine.
๐
It's against the rules to request reviews in exchange for rewards though.
That's about it
alr , thenks 
Dbl pins
@sturdy swan
Dbl upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
same error when i cleared cache
It doesn't say to clear your cache in the pins
browser cache
sir problem happen i see my bot is upload after sum time bot cant showing in my profile
dn
i mean error fixed ty
hello
That's normal
problem ?
No
why i cant see my bot
It hasn't been approved yet
I submitted a request to publish my potty on the site. How long time of review
reason
Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Dbl upto
@potent tusk
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read this @potent tusk
ok
hello js This has already been submitted to Top.gg but i cant see my bot
see only my first bot
here
It's a risk if your bot isn't verified yet and you submit it. There's nothing to stop you from adding it to the site if you want. However, if your bot grows quickly after getting added to the site, this may delay or prevent your bot from getting verified by Discord as they may flag it for unnatural growth.
oh
Dbl verifybot
@hasty seal
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
but i cant see log?
Logs are hidden right now due to an issue
okay is my bot summited so
also why i cant see it in page
@cobalt sleet thx bro
You can edit it at the link in the screenshot by adding /edit on the end
? so sorry can you give me link of my bot which in log
Probably just cache being stinky
It's https://top.gg/bot/BOT_ID
did my auction request got declined?
Dbl pins
@sturdy swan
oh i see login problem
well thx for help
i was wantend to add my bot with webiste
Ik I create webiste
does bot tester and reviewers kick bots after the test/review finished ?
ho to set image be like
The background image?
Edit your bot page and add the background image using an imgur link
It is showing not supported
๐ฅฒ
That's a known issue
yeah thats not an image
https://img.marcorennmaus.de/_43YfLkj this isnt an image
https://i.imgur.com/1c2Mxx8.png this is
You need to copy the image address
^
from?
right click
Otherwise you're trying to tell top.gg that you want to put an HTML website as your background
saved but showing
probably caching
Clear your cache
https://img.marcorennmaus.de/Ka0nMEXS its showing up for me at least
anyone can tell correct ratio for image?
you can ?
Not sure actually
I need self promotion channal
no
Any person Search me
Something like 16:9 aspect ratio should fit pretty well
No ads allowed on this server
Oky bro ๐
Do people even test the bots? Can you see the progress?
Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Queue is about a week
Okay, but why so long?
Because there are a lot of bots to review
Then why not more moderators or reviewers?
You understand that if a review to a bot takes like an hour there are two option onw either they are a really good reviewer or two they didn't even look at the bot
We regularly recruit more bot reviewers. We're volunteers who do this in our spare time.
did you know that its nothing compared to 2 months and litterally people have classes
It will be clear in how many days my bot will be approved
About a week after submitting.
Okey
Hi ๐ I'm report bot @rain sonnet and @zenith minnow bot using to scam
Click report on their bot pages and include as much information as possible.
bot is no verify
If they're not listed on our website there's nothing we can do. Report them to Discord.
How much time will it take to give results for my bot
ummm what is that?
Do what the error says
dblupto
@quaint escarp
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
it keeps come to me everytime and i cant vote
doesn't do anything btw
Ctrl f5
Clear cookies then
how
i have a question:
I've submitted my bot on friday and it was declined cuz some commands (4 of 17) didn't work, but when I tested it, it worked. So I just put it in the WIP section: is that enough so it can get approved?
what browseer do you have?
chrome
As long as that majority of the supposed working ones do work
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
In the Chrome
well, i am not the best in math, but are 4 the majority of 17?
Example: you have 20 commands, 16 are wip
If 2 of these 4 remaining commands don't work, your bot gets declined
Are you referring to a decline now or asking before submitting
Lemme check
ฤฐf ฤฑ am boost the server , ฤฑ take reward ore role?
You'll get the Nitro Boosters role and it unlocks a chat channel.
And you get to set your own nickname
Can I know why was my bot declined.
Hello, I want to add my own bot top.gg, but when I enter the bot's job, it gives me an error.
What error message do you get?
can anyone say when i try to edit my invite link on top.gg
it doesnt save the changes
Have you tried clearing your cache?
i did it like 5 times i even pressed the save button
cache?
Dbl cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
The old link might be cached on the page
oh
@sand roost Did iara possibly reach out to you? Your bot was approved at first but then deleted again, which might've been a false approve
But it just had only 1 command that was not needed. Because of that it was declined by Odin
Or did iara tell you the decline reason
Did he check other commands or not before declining that also I don't know
It was a false approval. I asked a few things like why it was deleted again and what commands didn't worked and then iara blocked me
You should DM @cyan palm for more information if you need it.
But his dms are private
Dbl dms
@quaint escarp
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
it still doesnt work @cobalt sleet
Possibly related to the current site issues with saving
Check the pins
hm
We do not block people regarding top.gg stuff, unless you did something that made iara uncomfortable
My bot's widget is showing invalid server count. It shows ~1500, but it actually should show ~3100
Well, either way I can't really do much about it, if the questions that I asked made iara uncomfortable then yeah it's iara's opinion either way
See this
message them
I didn't ask you to send him a friend request. I said to DM him.
What shows on your bot's page? Correct count or not? Is it different to your widget?
If they never responded do your initial question, please wait for an answer as top.gg is volunteer work. I highly doubt you were blocked
It shows the invalid count after I clicked "Refresh data"
Unless you had a block message, but I doubt iara would block you
Dbl servercount
@sleek bane
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
Please make sure you're posting stats correctly
looks like he is
or at least was
yeah he was
but recently halved their server count
Unauthorized
Widgets might show something different depending on where you use it
Make sure you're logged in
For example discord caches the image
check what your bot is posting, looks like you're posting the server count per shard or something
You can get further help in #topgg-api and check the pins there for the docs and packages.
When I say authorize it throws me on the same page again
yup, i got blocked, welp i guess i cant do anything about it
Dblpins
@hazy pecan
No, wouldn't say that, not really sure what happened, already asked iara what happened
I know very little English so I don't understand some messages
it's fine.
Log in and then refresh the page
Thank you
and yeah, i รขccept it that iara blocked me and yeah, idc atm
How do I get my bot vertifed
Discord verified or approved on top.gg?
ok so my server completed 100 votes but it doesnt show up on analytics or vote credits
https://i.imgur.com/0VM2oeo.png
https://i.imgur.com/njTiDFe.png
https://i.imgur.com/c2ofpRW.png
no vertified on top.gg
Analytics aren't functional as of now
Yes I filled this out
Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
How do I see my bot after I created it
https://top.gg/bot/BOT_ID
and wut abt vote credits if i may ask
Dbl credits
@tame meadow
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Last thing I think how do I invite it too the Verification center
oh ty โจ๐๏ธ
wait do I have to join the verification server and how do I invite the bot after I join
Can i know what is shard for and how to get it?
How will i know that my bot is got verify or not
Good morning ! I would like to know the deadline for the request to verify a bot? Because it's been more than 1 week and find out if it's normal. Thank you for your support.
@cobalt sleet
You'll get a DM from @hidden root
Okk ty
dblupto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
dblwrongserver
@stray verge
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
do I need to do anything or will it be vertified automatically
Also, nice error code, 200 means OK
Your bot will be reviewed without you requiring to do anything, just make sure it's functional and online
Ok thanks How long will it take?
Scroll up a bit where I used dblupto
Okay thank you so much !
Ask in #development
where do i ask for rom downloads
Scroll up
Are new premium subscriptions disabled? As I dont see the subscribe button when registering paypal as a payment method.
3-4 weeks or more
if you're lucky 2 weeks
my bot got reviewed in 5 weeks.
it is a small team here
so yeah
Hey, I'm trying to buy a discord server advertisement on the Top.gg webite. I'm clicking the button but it's not working, can someone help me? Ping me when you have an answer
Thank you
5 weeks?? Mine got reviewed in like 3 days
5 weeks?? Mine got reviewed in like 8 weeks
Queue length varies depending on the number of submissions, the amount of reviewers etc.
The datadog graph seems fun tho
Please anyone here who would like to support my server growth?
Dbl auctions
@radiant salmon
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
No self promotion in this server
Ok
Hello, bot work but look https://gyazo.com/0152679c1027ee1e01c85e5992ec25cf
help me plez
please i can talk with a moderator?
Been trying to add my server to the site and every time I authorize it, it just acts like I didn't do it.
When my ad will go live?
#auctions-support
Can you please describe your problem here?
okay
hmm... I am Goldy, the owner of the bot "Zelden" (you can find it on top.gg) but with another account. Is possible to have the tag "Bot Developer"?
The role gets automatically attributed to the owner's account
because I can't log into the account
If you want to regain control of your bot page you'll have to request deletion of the page and prove ownership of the bot through an eval command or changing the bot's status.
so i can't have it if i don't put the bot on the site?
That's correct
so i have to re-verify the bot?
You don't have any approved bots associated with this account so you don't get the role.
Yes. We can delete it for you and you can re-apply using this account.
okay, thank you very much, very kind and really helpful!
No problem! 
getting this error constantly There was a problem saving the webhook
: D
If you do want to request deletion please DM me.
is there any solution?
oh my god, there is a problem
if i can't log in to the account, i don't even have access to the discord developer portal
Yes that's ok. If the bot is online and you have access to the code we can still verify ownership of the bot for top.gg.
Ok DM me whenever you want to request deletion of the page.
okay
Yes you can activate it in the footer of the homepage if you're logged in
okay thanks
Refresh and try again
Refresh
Log in and then refresh the page on the site.
Go to that page again
my name of the bot is World music bot
dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
@sturdy swan โ๏ธ
Ok
User token?
Yes authorisation
Nahh for 24/7 status
You haven't submitted it yet.
but how to do it?
Not related to top.gg support.
Check mine
Dbl upto
@twin stone
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Oh
What are you seeing? Send a screenshot
here
Go to https://top.gg and refresh the page
okey
Are you logged in now?
hey, can I get the certified bot page link?
Hello Bro, Should I Open My Private Or No Because I'm Waiting Bot Aproving
im logen into
but
nothing
happens when i click
wdym by "my private"?
@cobalt sleet
Show a screenshot of https://top.gg
Direct Message :"
there
Click "add bot" in the menu
Go to https://top.gg/bot/new
okey
Can I Help You Bro !
nothing can i try in phone
how?
What do you mean nothing happens?
i click and nothing happens
Click what?
You Want To Add Bot .. right ?
authorize
yeS
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
No cache and cookies.
No.
Click Add Bot Or Go To https://top.gg/bot/new And Finish App Information
And Click Submit ..
Clear your cache and cookies. Not refresh.
nothing
Show me a screenshot of you clearing your cache and cookies.
Dbl cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Click the link for your browser
Go to https://top.gg and click login
You have to add it. Click "add bot" in the menu
Literally the answer to every problem
True
You still haven't submitted it
Omg go to the add bot page and add your bot ๐คฆโโ๏ธ
i do
What's the bot ID?
884881558899675186
Ok. Now you need to wait for us to review your bot. This takes about a week.
How do I know if the bot has been approved?
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
Yep
Ok bro thanks 
If it's offline at the time of review it'll be declined.
ok and i will just reupload?
You can yes
Ok thx
You'll start from the back of the queue
why ?
Usually about a week. Please only submit it when it's working.

Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
where can i define my library ? i dont see any option to define it in the edit page
ah i see
Hey, saving the vote webhooks for a server are not saving on the beta interface.
any ideas why that might be?
how do i add the bot to my server
yours or others?
Press the invite button on the bots page
Hello
hi
Does any one have a suggestion for a bot name?
Ik
you can ask in general
Dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Hello why won't let me upload my bot to top.gg?
I get this when I click on find bot Your form contained some validation errors
Check all the fields for missing things or errors
it doesn't said id bot you have to go to discord developer portal the you have to coopy your client id after that paste at top.gg@pastel vortex
ยฟ?
go to OAuth2 Page Then There Is Client Id Done !
and delete this photo its not good @pastel vortex
Acual photo?
ยฟ?
Hello, is my bot allowed to show like this?
what ?
dont have any clue
yeapp
But I get the same mistake
try
can someone reset my nick? thanks ๐
your bot is already have been submitted you have to wait
you will be notify in dm
thank
๐ค
What does the premium version of the bot do
Hii can anyone give me the invite link of kano bot
dblwrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
@coral reef
Your email
In Gmail ?
Whatever your email connected to discord is
Okay thx
Ok
allways getting this error There was a problem saving the webhook 
when i search for my server on https://top.gg/servers, it doesnt show up, but when i go to "add your server" i see it at the bottom under "manage your existing servers"
How long does the review process take?
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
how long does it take for the boy to pass or fail?
how long does it take for top.gg server votes to cycle on the tick counter? i had someone test vote and it worked with the vote tracker via webhook, but the second person who tried it hasnt cycled yet? or is it hit and miss?? the site seems to have issues refressing or showing current data...
ok so it seems it took a previous webhook and key and loaded up that previous save, getting rid of my current data???
what is going on with the website exactly?
Iโm using threepio bot trying to figure out how to get it to show my alt it just shows main
I'm trying to reply to a user review but the Reply button is doing nothing
Any ideas?
the website needs some new developers lol
so many little bugs that make using the site an interesting experience
my rythm is offline and i dont know how to turn it back on
@cinder hamlet you can subscribe to their alerts by assigning it to a page on your discord. it will prompt you to what the issue is in real time.
At least someone got a reply
How do you start the youtube bot ?
Hiii I'm Akshit Chaudhari , using your discord but banned from top.gg server and site and also my bot MUSICALLY got removed from there . It is my humble request to unban me and my bot as soon as possible and the link was automatically sent (nsfw website) in all all my servers and channels without knowing me for that I'm really really sorry. I have deleted it from all servers and dms.
please help me
you can appeal a ban by emailing appeals@top.gg
Hi, I'm trying to find the creator controls section on my bot's page but cannot seem to find it anywhere. I'm pretty sure it's supposed to be above the Details section
I can send my bot's id if needed
Nvm managed to get it fixed by going to the /edit url
what is this ๐
server id of famous servers your bot is in
oh ok
When I attempt to edit my bot info, it doesn't save the new information
dbl upto
@lost spindle
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
okey thanks
Hey can i have guilds.join scope in my bot it's in unverified state..
I'm using this for my support server redirect link..
Hi,can you tell me when my bot will approved??
we have no rules against this
but keep in mind it's very much not recommended since you will annoy everyone
nop it'll show accept invite page if you add bot in to your sever but doesn't joins automatically
so it's on them they want to join or not
then why would you need guilds.join
you can just redirect people to your server invite after oauth2
dbl credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
If I have submitted a bot today do I have to wait 1week for my bot to be approved?
pls tell
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Maybe it's a issue
Of top.gg
It says success, but doesn't actually update anything
Refresh the site multiple times
I'ma try relog first
K
Nvm, it won't let me log out...
hey i added my server on top.gg but its showing my ex-admin as a creator
so i deleted it and re-added but its still showing him as one of the creators tho he's banned frm the server now
the person named Squishy was an admin but he's banned now therefore his name shouldnt be in creators
You'd have to transfer it to a team where they're not a member. Check the pins for more information about current issues with teams.
Ok now my bot page is just broken
can u tell me about the teams system? ive heard this for the first time
Dbl team
@junior arrow
I saw that also it's broken
It doesn't give me the creator control buttons either
Ask any mod
About that issue
@dense jolt Make sure you're logged into the correct account
Otherwise, add /edit for editing, /delete for deleting to the url
pls help An error has occurred while processing your request
If you really want to edit your bot, add /edit at the url of your bot
More info
when testing webhook for server
I am, in fact, logged in to the right account, and it appears to have fixed itself
Now the issue I am having is it won't allow me to use scripts in the long description?
Is it a bot or a server?
server
Known issue, try again later
oh
His website looks like this
how do i add my server to a team?
You cannot use JavaScript in your bot page to avoid malicious use
It looks correct for me now, the only problem is it won't run my script
K
Consider iframing a website instead
It won't let me, as it says the description isn't long enough
hello
i was editing my site and i added iframe to it but i updated the edit code last 45 mins ago still its not showing
Is it closed correctly? Is the site you're trying to iframe valid?
it would be great help
yes
it is
would anyone help with it
(that comma doesnt belong there)
o yea
Your CSS style tag is not closed @oak ginkgo
Thus considering that iframe tag as part of the stylesheet
ooook
let me re
fresh the site within some minutes
Yes thankyou so much
Again thanks very much
Can someone explain me perks of 100 votes
Like we 15$ redeem code and what do we do of redeemed code ?
Buy nitro ?
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
webhook send test is not working help
I dint understand what is Auction
pls help anyone
I tired iframing a website as you said, and it told me it had to be 300 characters long at least
Include more information
webhook send test button is not working help
it is showing error
how to fix it?
What is the error?
It is a known issue, try refreshing the page and/or reloging
This webiste is so buggy
Agreed, i cannot change anything on my bots panel, it says "saved" but doesn't save lol
I keep having that issue, and it's really starting to urk my nerves smh
while clicking send test on server webhook its showing something went wrong error anyone help how to fix it?
Known issue
?
So if I open an incognito tab after editing my bot(and it not saving/applying those changes), then go into edit mode it shows those changed. So I closed all normal top.gg tabs I had to go into edit mode out of incognito and it shows me the edit panel before the changes... Something is very weird here...
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
The link is broken on the other page
Okay, thank you ๐
If I try to apply I get in the Server Field " I have no Server " but if see that my server is connected
Does your server appear on your profile? If not you haven't added it
Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
Then edit the server page and fill out the information
@sturdy swan
Okay, it worked.
Now Ill wait for the Feedback ^^
Hey, I've added my server on topgg and it opens with the link but i still can't find it when i search for it in "discord servers"
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Can I delete my bot and upload it after a month?
It's because discord isn't verifying it because of growth issues and bot is stuck on 250 servers(noone can add it)
So my bot is basically on top.gg for nothing
Can I?
Why can't I see my bots analytics page
Noone can
Why
Site issues
Can someone that has perms to see logs can u check when I added the user id 883773803585474590 to the website
4th September
Can u do dblupto for me plz
Read pins
How do i remove a person from bot owner list on my bot's page?
I donโt think u can
But you cannot remove these from the owner list
Iโm classed as the only owner but I have people in the team that own the bot also
See above
Where can I report people??
Feel free to direct-message a available moderator
Ok, i guess il dm u ๐
i'm having issues with the website
it does not let me stay signed in
i think there are some issues with the way that the cookies are being used
after removing the previous cookies, everything is workig
this is something that the devs should look into
how to add other creator on bot page
i can make an issue on github as well if the code is open-source
hello i fixed issues with emma and resubmitted her and now shes gone missing does anyone know what happened?
help
also what does a message bot approved message look like
the code isn't, but issues can be reported to https://github.com/top-gg/issues/issues
When i open my profile in top.gg its said i dont have any project i was add my bots and i dont even get dm my bot got deny or accept
add the bot to a team, invite the other creator to a team
it doesnt display the other user on the bot page just yet
Bc itโs still in review queue
but it is something i believe the team intend to do
i have done
Why its showing I dont have any project i added my bot
Huh
i dont get any message my bot got deny
Bc itโs still in review queue
How can i get my bot info?
bots are manually reviewed by humans, just be patient and we'll get to it when we get to it
if its in review its show "Your bot is waiting for approval"
@edgy lava
what bot info
My bot is approved
Your bot is still waiting in queue, you need to be patient for it to be reviewed
@edgy lava just wait
okay
Iโm still waiting for one of my bots to get reviewed but Iโm waiting
all that information is displayed on the site, so if you need access to the info it should all be there
if youre just bringing up the fact that the command doesnt work... i'm honestly not sure what is happening with it, whether the team intended to remove it or it has just been broken etc.
Hmm
if it hasn't been reported on the github, report it there i think
K
Hello! So Iโm just getting going here, and have gone through the army server process. It says it hasnโt been published yet, about how long does it take to get a server on top.gg?
you should be able to get a server on the site instantly
did you invite @small lantern to your server?
dbl zendesk how your bot
How to use Top.gg
How your bot gets reviewed
This means that my project has not been approved yet or is it rejected? @long ferry
Read the article above
I don't know English well
Can bot set animated pfp's?
If it has nitro yes
I think no. I look other bot but i donโt see that.
kk
lol
I think it should work if u clear cache from your browser
hey could i know why when i edit the webhook, it shows invaild CSRF token since I was setting up using Vote Tracker
Can someone help me out?
I want to trigger some code when someone votes
this is the currently code:
and this is the values in top.gg
(and dbltoken is just the token here)
I got a bug when I goto play snake on top.gg https://top.gg/search?q=fish shell
Is there issue with the website? Doesn't let me log in.. it keeps refreshing
i try but doesn't work
Click on advertise tab once you verified through discord
๐
Did you really enter 0.0.0.0 as target? #topgg-api btw.
so what should it be?
my public ip?
and lets move to #topgg-api
I tried that too
O I need to open it?
lets move to #topgg-api pls
anyone could help me?
how much time for approval???
when will by bot get verified
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Interesting wonder what happened
I submitted all the info and when I go to May management services page it says waiting to be published anybody understands what that means but I definitely canโt find it in the search yet
dblissues for the not search part
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
how much max time does it take to verify a bot?
I uploaded my server to top gg and put alot of work into the server info but after I saved and checked some other things and went back to server info it was all gone why is that?
..
update it in the discord developer portal, if the changes haven't been reflected on top.gg then youll need to click the "refresh data" button on your bot page
did you add @small lantern to your server?
and you definitely clicked the "save" button?
Yes
I did it a couple of times after it got deleted and after I left the page and came back it got deleted
Hi i want a invite good bot for my server . can you help me? @lucid briar
https://top.gg there are a ton of bots on the site, shouldnt be too hard to find the one you want by searching



