support

[brave lava]

it show the edit button

[cobalt sleet]

Then they're all private. Only you can see them. Anyone else visiting your profile won't see anything.

[brave lava]

but if I search for my nick in an anonymous tab, the servers keep showing

[iron osprey]

how can my bot get accepted in top.gg? its my first time

[winter walrus]

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[iron osprey]

alr

[acoustic orchid]

who ping

????

[sturdy swan]

did you get pinged in logs

[acoustic orchid]

no, this channel

[sturdy swan]

¯\_(ツ)_/¯

[vernal fog]

Error when I try to set up the webhook

[half peak]

Why don't you let me put it as a banner?

[misty rivet]

take the i. out

from the start

[unkempt flicker]

I'm trying to make an invite code for my server but everytime i click create invite i get Something went wrong Make sure your Discord widget is turned on in your server settings. To enable widgets, go to your discord server settings and enable it under Server Widgets I have had the widget thing turned on for over a week now still can't create a invite....

Is this possibly a website side error i didn't see anything about the invites in the pins

[cobalt sleet]

Just make a permanent invite on your end in your server and paste the invite code in there instead. Don't use the "Create Invite" button.

[unkempt flicker]

Ahh okay

[placid sable]

Hi I just wanna confirm that is my bot submitted for review or not how can I check?

[reef sigil]

i can't login why?

[worldly viper]

is the bot named "DJ BRAVO"?

[placid sable]

Yes

[cobalt sleet]

dblpins

[worldly viper]

it has been submitted 😄

[hidden root]

@reef sigil

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[reef sigil]

sorry thanks

[sand roost]

if it's accepted does it still says it in #mod-logs cuz the past days i've seen no accepts

[worldly viper]

accepts do not go in #mod-logs

[placid sable]

Ohhh! Thx a lot

One more question will the website give impressions of my bot?

[placid sable]

Then where do accepts go?

[worldly viper]

Are you asking if there is a way to view how many impressions your bot gets?

[placid sable]

Yea

[worldly viper]

They are listed in our logs channel, which is currently staff-only but may be made public in the future

[placid sable]

Okie message will come na from bot

If its accepted

[worldly viper]

https://top.gg/bot/YOURBOTID/analytics

[worldly viper]

yes, watcher will dm you if it is accepted

[placid sable]

👍 thx a lot for your help

@worldly viper and is there anyway I can see the que until chance of my bot comes?

[crude ocean]

hey uhmmm I've updated the perms in my invite link but I can't seem to update it in the site, is this a bug? or it really just takes a while to apply?

[cobalt sleet]

Clear your cache

[placid sable]

@cobalt sleet

[cobalt sleet]

No

[crude ocean]

Ahh okay noted thanks haha

[placid sable]

Okie

[brave lava]

how do i remove my nick from servers i'm not even on anymore? I already tried refresh the servers

[crude ocean]

wait sorry I just realized which cache do you clear? like the browser cache?

[spice cypress]

Ку

[cobalt sleet]

Yes

[spice cypress]

how to add a bot to the server?

[cobalt sleet]

Click "Edit" then "Delete" and fill out the server name and click Delete

[cobalt sleet]

We don't add bots here anymore.

[spice cypress]

no how to enable this bot of yours to my server?

[brave lava]

but if i click delete won't it delete the server from topgg?

[sturdy swan]

why cant i log into my acc

[spice cypress]

how to enable your bot to my server ???

[cobalt sleet]

Yes

[cobalt sleet]

dbl pins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

DSL: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[brave lava]

but I'm no longer involved with these servers, it would be bad to exclude their work

[cobalt sleet]

Ok. There's nothing you can do then. The owners will have to transfer the servers to a team you're not a part of. That's the only way for them to remove you right now, but it doesn't work at the moment (check the pins for issues with teams).

When it works again, they need to do this...

dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[brave lava]

ok, so i have to wait for them to fix this to remove my nick from these servers?

[sturdy swan]

still dont work

[cobalt sleet]

Yes

[cobalt sleet]

After logging in, refresh the page.

[brave lava]

hm ok, after they fix this I can remove my nick?

[cobalt sleet]

Yes

[spice cypress]

I connected the bot thanks, what commands are there?

[cobalt sleet]

It doesn't have any. It only gets the data for the server listing.

[spice cypress]

Moderation spoke!

Eh

no moderation?

in the bot

[cobalt sleet]

dbl wrongserver

[hidden root]

@spice cypress

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cobalt sleet]

You're probably looking for a different bot

This is Top.gg support

dbl how2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[spice cypress]

and what does this bot give?

[elder thistle]

Why can't I login?

[cobalt sleet]

DSL helps you post your server on our site

[cobalt sleet]

dbl pins

[hidden root]

@elder thistle

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[elder thistle]

thanks

[sturdy swan]

[cobalt sleet]

@sturdy swan no spam please. Move to #general if you don't have any top.gg support-related questions.

Can I help you?

[warm nexus]

1 minutes @cobalt sleet

[dapper onyx]

I am doing send but not send

[warm nexus]

Hi, brother. Get me an ADD TOP. GG has done, how long do you need to get it?
@cobalt sleet

[cobalt sleet]

Check the form for errors

[cobalt sleet]

dblupto

[hidden root]

@warm nexus

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[warm nexus]

@cobalt sleet

What?

[dapper onyx]

I understood the mistake I understand the mistake but thanks

[cobalt sleet]

It takes about a week to get approved on the site.

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[cobalt sleet]

More info there ☝️

[warm nexus]

Can you help me get it sooner? @cobalt sleet

[cobalt sleet]

No

Read the article please

[warm nexus]

OK thanks bro@cobalt sleet

[dapper onyx]

ok i sent my bot i hope it's accepted

[rancid quiver]

can anyone help me, when you do the command lets say -ping how do I make it so the -ping is deleted? Could anyone send me the code for it or where I can learn how to do it please

[sturdy swan]

issue with logging in on the website ?

[cobalt sleet]

#development

[cobalt sleet]

dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

ty

[warm nexus]

dblupto

[pearl blaze]

Hey everyone

[nova jetty]

Do you need to have an Public bot to verify it on Top.gg?

[pearl blaze]

Hey the simple poll bot is not well functioning in my server

[long ferry]

What's the point submitting a bot when it isn't public @nova jetty

dblwrongserver @pearl blaze

[nova jetty]

ture. ngl.

[hidden root]

@pearl blaze

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pearl blaze]

This discord is for which bot exactly

[sturdy swan]

i can't login to top.gg by bots?

[fervent stump]

i want edit bot and i getting this

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Ive tried following the pins.. my bot just won't list itself on the site when you search for reverse image search, it showd a bot, one, but not mine. :(

[fervent stump]

? :(

[coral reef]

nothing you can do atm then

[coral reef]

Read the message watcher sent you :)

[coral reef]

^

[fervent stump]

ok tnx :)

[modern forum]

Hey 1 impression means 1 people viewing it every day or once a month?

Also when is the auction gonna end

[coral reef]

Auctions questions should go in auctions channels

[modern forum]

Sorry but pls answer 9t

[coral reef]

Ask in auctions channels :)

[sturdy swan]

wotks

[modern forum]

@coral reef I did

[coral reef]

Ok

[oak pine]

how do i make an account on top.gg?

[coral reef]

You use your discord account

With oauth2

Press the login button and it will redirect you to login with discord.

[oak pine]

i did that but it still says "login" at the top right

[coral reef]

refresh

after logging in

[oak pine]

still didnt work

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[oak pine]

ill try that

somehow it still says "login"

[jovial dove]

I'm just waiting for my bot to be approved x_x

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coral reef]

try ctrl +f5

[oak pine]

still not working

thanks for your help though

[coral reef]

What browser are you on?

[oak pine]

opera gx

ill try google

[coral reef]

Ok

[oak pine]

ah, there we go

[coral reef]

Nice

[oak pine]

thank you!

[coral reef]

Np

[jovial dove]

can I ask u smth

[coral reef]

Yes

[sturdy swan]

hello

can i ask something?

[cobalt sleet]

Stop asking to ask and just ask guys

[hidden root]

Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[sturdy swan]

sorry. i wanna ask if there's a timeframe for the discord server to be available in public

[cobalt sleet]

No. Servers publish immediately once you publish them.

[coral reef]

You publicize it by filling out all the required fields

[modern forum]

@cobalt sleet help me in #auctions-support

[coral reef]

Patience

[sturdy swan]

thanks. ill check maybe something's wrong on my end

[cobalt sleet]

We've already asked you, I'm asking again (usually we mute people instead) please stop pinging staff members.

[jovial dove]

did u review my bot yet

[coral reef]

No

You submitted it 24 minutes ago

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[jovial dove]

ooo

okay

[sullen galleon]

I can't login to top.gg

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

Sall putin ajutor va rog

[sturdy swan]

my server doesn't show up on search. i tried the tip on pin but still the same

do i need to wait 24 hours?

[violet tapir]

[sturdy swan]

okay thank you

[rugged knoll]

can i use markdown in bot description?

(this)
https://i.imgur.com/HkO8ybh.png

[sturdy swan]

yes

[rugged knoll]

ok

[dim elm]

I have this problem

I just redeemed the 15 dollars but they aren't there and it says an unknown user redeemed them

[cobalt sleet]

Dbl auctions

[hidden root]

@dim elm

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[cobalt sleet]

You need auctions access to use them.

The "Unknown User" is you. It's just a glitch.

[dim elm]

Ooh ok

Uuh and other question, my server says it has 2 creators

But the other one left and was never a creator

How do I take them out of there?

[cobalt sleet]

You'd need to transfer it to a team. Please check the pins for more information about current issues with teams.

[sturdy swan]

what is the current wait time

?

[dim elm]

Okie! Ty sm and sorry for the bother, I'm just trying to learn about top.gg

[cobalt sleet]

About a week

[dim elm]

And I can't click on the request auction access

I click it and it's just not working

[cobalt sleet]

https://auctions.top.gg what do you see here?

[dim elm]

Oh nice it worked now :)

[dim elm]

And it says what's my monthly budget, that means I need to put money there or does that means the vote credits here?

[cobalt sleet]

Your monthly budget including credits.

[dim elm]

Ooh ok

Ty sm

[cobalt sleet]

No problem!

[tranquil belfry]

dbl help

dbl

[sturdy swan]

Commands are staff only

[tranquil belfry]

hmmm

I wanted to know when my bot will be approved

[cobalt sleet]

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[amber maple]

When trying to select a role reward, not all the roles show up :(

DSL role is above the role I want to select

[rare rune]

How do you get access to the new website design?

[dim elm]

The page https://top.gg/me/subscriptions is giving me problems, I want to subscribe but I can't

It gives me the error 404

[cobalt sleet]

Go to https://top.gg/user/555433529631178763/subscriptions

[rare rune]

answer?

[lone anvil]

a) Activated beta before the roll-out
b) Wait for it to arrive
c) Cookies™️

[dim elm]

Thx!

[rare rune]

how would I activate it?

[amber maple]

Is anyone able to help me out with this please? <3

[haughty abyss]

Hello, I would like to ask where I can get my dbl-api key

[hot terrace]

is there no way to see all the reviews for a server? it only shows like 20 of them when there are 145 total

also i tried to submit a review and nothing happened

[cobalt sleet]

Use the beta version of the site

[long ferry]

Make sure the role you wish to set is below dsl

Try kicking and reinviting dsl

[hot terrace]

dont see an option for beta

[amber maple]

It is, as I said
Will try kicking and re inviting

[nocturne crater]

My bot's new name isn't refreshing? Please help

@long ferry help, please

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[proper pawn]

hi,

added a bot to top.gg,but i cannot see its reviewing status. Where i can see?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

If you wish to know more about how your bot gets reviewed, read over

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[proper pawn]

i meant,in the old version of the top.gg i was able to see my bot in my account but now,i cannot.

[haughty abyss]

Hello, I would like to ask where I can get my dbl-api key

Ping me if response

[long ferry]

You require an approved bot to get it

[haughty abyss]

Oh, ok thx 🙂

[proper pawn]

...

[ionic lintel]

im curious, is there any particular reason why top.gg's oauth needs your email?

[ionic lintel]

i see

[lusty basin]

Why was my nickname changed?

[long ferry]

Because your name was unmentionable and hoisting

[lusty basin]

what ?

[sturdy swan]

i need help

[lusty basin]

I do not understand

[sturdy swan]

with the vote tracker, i went to vote tracker support but they say its top.gg issue

i can access other servers using vote tracker but not my one

[long ferry]

Can you elaborate

[sturdy swan]

the pink one works

but the blue one says 404

i dont get why

[lusty basin]

remove nickname .. bro

[long ferry]

Make your discord username normal

[long ferry]

Yeah known issue iirc

[sturdy swan]

?

[long ferry]

Known issue, try editing it

You have to fill out all the fields

[ionic lintel]

he's saying clicking "Edit" takes him to the 404 page, how's he supposed to fill out the fields lol

[hot terrace]

ok tried leaving a review using the beta site but still didn't go through and still can't view more than one page of reviews

[fiery smelt]

I got a ping from the log channel but now I cant see the channel?"

I have no clue what happened

[hollow cargo]

How many days till my bot get approved?

[long ferry]

Read pins in #general

[long ferry]

dblupto

[hidden root]

@hollow cargo

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

dblissues

[hidden root]

@hot terrace

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

yeah 🙂

so what do i do

[fiery smelt]

ty

[sturdy swan]

Guys

My bot accepted

And i want to add some devs with me

[sturdy swan]

i cant

;-;

Anyone can help me?

[lethal kite]

#development, or ideally, a different server

[ionic lintel]

he means to the creators list

[sturdy swan]

I mean in bot page

[lethal kite]

use teams

[sturdy swan]

I have make a team

What should i do then?

[lethal kite]

Add the user to the team

[sturdy swan]

And if i made another team this all of teams will add to bot ?

Or can i selecte the team?

@lethal kite

[lethal kite]

no clue, never used teams

[long ferry]

You can't

You can only give them permissions, but not have them show up on that list

[sturdy swan]

Ok thx

[timber galleon]

how do I become a bot reviewer?

[sturdy swan]

#announcements message

[sturdy swan]

ok its deffinetly top.gg problem

i click edit and it come up with 404

[sudden spoke]

Requesting actions access is currently disabled?

[sturdy swan]

How do I get my bot in the website

[proper pawn]

how to get top.gg token of my bot its verified

[spiral frigate]

go to webhooks in the bot's edit page

[violet tapir]

https://top.gg/bot/new

[rare rune]

How would I get access to it?

[sudden charm]

For some reason it won't let me publish my server

[sturdy swan]

When will my bot be reviewed?

[sturdy swan]

When they get your bot

Obviously

Ok

On top.gg/servers is there a way to edit out servers description? My was Minecraft related now it's completely different

Also when my bot got rejected i didn't get a dm

[sturdy swan]

I see it got rejected but i was wondering why didn't i get notified

[coral reef]

Yes, add /edit to the end of the url

[coral reef]

Your dms may have been off

[sturdy swan]

how to add server

[sturdy swan]

Hey thank you for answering my first answer, but how do i turn my dm on, on mobile

[coral reef]

https://top.gg/servers/new

[coral reef]

Settings > Privacy & Safety > dms

[sturdy swan]

thenk

also question

do bot testers ever have fun when test bot

[eager breach]

hey, when bot will dm me abt my action request

[sand glade]

whats the bot we need to add to advertise server on top.gg again?

[zenith nimbus]

Hi ahm, theres no vote button no matter how long i wait

My device is samsung s7 edge

[trail juniper]

I am forbidden to access my bot editing, why am i forbidden?

[sudden dune]

login using the account u submitted ur bot with

top.gg's caching is acting weird

[thorn coral]

Hello, sorry for the inconvenience but my bot has already been accepted in top.gg but when I look for it it does not appear on the page

[high obsidian]

is like that, u have to get upvotes to get it higher up

[winter walrus]

dbl issues

[hidden root]

@thorn coral

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[thorn coral]

thanks but I already knew that although when I look for it in the search engine it tells me that there are no results

[high obsidian]

if the bot just got accepted is gonna be like that.

[thorn coral]

Thank you very much that I did not know, forgive the inconvenience

[high obsidian]

np

[silent torrent]

who is here the bot reviewer odin

[sturdy swan]

My bot is not approved yet 😫

[zinc oracle]

@cyan palm

[ashen niche]

uh

2 of my bots got verified

on top.gg

but I can't see them on the site

for one of the bots, anyone can access via direct link

but for my other bot

tho top.gg watcher dmed me that my bot is approved, it isn't public rn

[zinc oracle]

Bot id?

[dusky ice]

881081254555029515

This

I am his co dev

[ashen niche]

ye

[zinc oracle]

I dont see that bot being submitted

[trail juniper]

does the team projects work?

[zinc oracle]

Nvm discord being silly.
I see it approved

[ashen niche]

i do see it being submitted and approved.

[ashen niche]

lol k

then why isnt it on the site

if I search "Swayde" (on of my bots) or "Bolt" nothign comes up

[ashen niche]

yeah that

[zinc oracle]

Ah, search is broken still, but its listed publicly

[ashen niche]

ok

[dusky ice]

oof ok

Thank you 😄

[ashen niche]

yeah

[sturdy swan]

i got dm from watcher bot where can i dispute?

[zinc oracle]

Dm the reviewer that denied it.

[distant dome]

How can i remove one of my bots

From the website

[quaint escarp]

I am unable to apply for my bot and not getting any errors too

[magic fractal]

Can u explain a bit more ? Like what’s happening when u try to submit it for review ?

[quaint escarp]

Can I share screen in dms I am unable to explain

[magic fractal]

Sure

[coarse raft]

Yo

[sturdy swan]

So my bot was declined because it has a certain command with an issue I fixed the issue now how can I resubmit

[cobalt sleet]

https://top.gg/bot/new

[sturdy swan]

But in top.gg it says it wasnt approved yet or declined

should i just delete the old one?

@cobalt sleet

[cobalt sleet]

What do you mean? Can you send a screenshot?

[sturdy swan]

ok

it shows my bot wasnt accepted or declined yet

[modern forum]

how do i view the certified tag page?

[cobalt sleet]

Clear your cache

[sturdy swan]

i did

its clear

[modern forum]

help

[sturdy swan]

it says error 404

[cobalt sleet]

Just submit again using the link I sent

[sturdy swan]

ok

[cobalt sleet]

That's because it's been deleted

[sturdy swan]

ty

[sand roost]

Is there a reason why i can see my bot on my profile only on German and when I click on show, it says page doesn't exist

[modern forum]

hellppp me

[cobalt sleet]

If you're on the new design I don't think you can. Certification is deprecated.

[sand roost]

and i can't access it over the link

[modern forum]

no i want to view the certified bots

[cobalt sleet]

There are some bugs with languages right now. The team is aware and it will be fixed. Try clearing your cache.

[cobalt sleet]

If you're on the old design they're on the homepage

[sand roost]

k, I'll try

oh well, i just try in a few hours again

[last karma]

hi how do I check my bot that I added on the top.gg website?

[cobalt sleet]

It's on your profile

[sturdy swan]

I have a question regarding adding my server

[coral reef]

How can I help

[sturdy swan]

Theres a section for donation bot

but how can I make it work

can someone help me

[coral reef]

dblask2ask

[hidden root]

Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[tribal garden]

Hi, is this normal after voting for a server?

[coral reef]

No

[coral reef]

Lookup how to use donationbot, we aren't support for them. We merely support a link from them

[sturdy swan]

ok

i need help with setting up vote tracker on top.gg

i click edit

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

and it comes up with 404

[coral reef]

It's a known issue

It's being worked on

[sturdy swan]

oh so i wait

[tribal garden]

So, is this an issue from my side, or Top.gg side?

[coral reef]

Top.gg I think

[tribal garden]

Ok, thank you!

[coral reef]

np

[balmy adder]

A

[languid solar]

I made a team on the site but I couldn't find it why

يا اخوان سويت تيم لكن طلعت اجيب ايدي شخص ورجعت ما حصلته

ليه

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[orchid topaz]

Hey

Anyone here?

[coral reef]

Hi

Yes

[orchid topaz]

I deleted my bot from top.gg to upload it agian

But

It's still there

[coral reef]

Refresh cache

[languid solar]

For me?

[cobalt sleet]

Clear your cache

[coral reef]

Yes

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[orchid topaz]

ok

[orchid topaz]

doesn't work.

oh wait it does

[coral reef]

:)

[orchid topaz]

also

[coral reef]

Yes?

[orchid topaz]

Will @wild stone dm me when I finish making the bot?

[coral reef]

@hidden root will

[orchid topaz]

oh

ok

thx

[coral reef]

np

[languid solar]

You mean, is there a problem in creating a team?

[coral reef]

Yes

[languid solar]

Oh ok

[orchid topaz]

Still

@hidden root did not dm me

[coral reef]

http://img.extreme-is.me/ycAkamtq5pGAb0qB

Your bot is submitted

[orchid topaz]

Oh. I did not get a ping tho

[coral reef]

Locked channel

[orchid topaz]

And also My name is not frostysilver

[coral reef]

Only staff can see

In this server your nickname is FrostySilver

[orchid topaz]

oh.

[cobalt sleet]

You must have had a fancy text name in the past or have been hoisting. I reset it.

[orchid topaz]

ok thx

yea i remember

that fancy text

how can I get a notification when my bot is approved?

[cobalt sleet]

We already told you. Watcher will DM you.

[orchid topaz]

oh

k

[orchid topaz]

hmm

[vocal tiger]

I'm not able to save my support server link in the website.

What should I do?

[small kettle]

im trying to redeem my $15 vote credits

but when i click, its just stuck on loading

also, the analytics on the edit page isnt working

im on the new design

of the webpage

[jagged widget]

Yeah, analytics page hasn't been working for a while now

[modern forum]

How do I turn of beta

[languid solar]

When i sends someone an invitation, Team, how can he accept it?

[small kettle]

same even i wanna do that

[modern forum]

Yes

[strange kettle]

Is my bot submitted his name is Cater?

[pliant mauve]

yes

https://i.imgur.com/kAAbSgN.png

[strange kettle]

Thank you neko

For telling

[pliant mauve]

no worries :)

[pliant mauve]

go to your profile, then you'll see the invitations tab

[crude ocean]

Hey, HTML and CSS are supported in the long description of the bot right? What are it's limitations? Can I put bootstrap in it? Can I put an iframe?

[long ferry]

Basic html and CSS, iframes are supported

[languid solar]

I did not find anything

[pliant mauve]

go to "edit profile"

[sturdy swan]

my bot profile pic not showing 😅

how to add server to top.gg? I added the bot but now what?

[sturdy swan]

https://top.gg/servers/

[pliant mauve]

dbl refreshdata

[hidden root]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[pliant mauve]

You will have to wait till it gets reviewed

[sturdy swan]

oh

widget showing my old username from so long refresh data also not working 😅

https://top.gg/api/widget/707098046164631553.png

[modern forum]

How do I turn off beta?

@pliant mauve

[pliant mauve]

Try clearing your cookies

and relogin

[modern forum]

How do I get coupon codes for auction credits fastspirng

[cobalt sleet]

You have to click "edit" on the server page and fill out the information.

[cobalt sleet]

There aren't any coupon codes. Credits get added to your auctions account automatically.

[modern forum]

Not that

[random crescent]

its my first time trying to redeem credits so maybe i am doing something wrong. 5 days ago a tried to redeem the credits but it wasnt working so i thought it was a bug with the site, but now re checking i cant redeem them and i did not get the 15$

[modern forum]

@cobalt sleet ^

I forgot to reply

[cobalt sleet]

You need to request auctions access https://auctions.top.gg

[random crescent]

and i can spent the money that i redeem there?

[cobalt sleet]

Yes. It's not money it's credits.

[cobalt sleet]

Dbl credits

[hidden root]

@random crescent

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[random crescent]

ok ty

[dusky ice]

How can I show the number of guilds that have added my bot in my bot's top.gg page?

[cobalt sleet]

Dbl servercount

[hidden root]

@dusky ice

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[dusky ice]

Oh ok , Thank you 😄

[warm moth]

Why in TopGG , dont allow me to reply a review? I login in with my acount but dont reply reviews. Anyone know why?

[dusky ice]

Hi so one of my friend is not able to join the server as the welcome screen with the rules(not sure what that is exactly called as) Requires him to enter enter his phone number which he does, but according to him he isnt able to get access to the server.

[pliant mauve]

yea, your friend need to verify his phone number

[pliant mauve]

dbl issues

[hidden root]

@warm moth

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dusky ice]

He did that, but when he enters his number, he doesnt get access to the server

According to him*

[pliant mauve]

he needs to verify it

[dusky ice]

Aight lemme get back to him, Thank you so much 😄

[pliant mauve]

okiies

[wooden linden]

My bot got verified yesterday but i can not view it search results of website

By verified i mean Approved on top.gg*

[pliant mauve]

dbl issues

[hidden root]

@wooden linden

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Thanks for reporting

[misty sparrow]

Np 🙃

[strange kettle]

How to get box dev role?

[cobalt sleet]

Have a box approved on top.gg

[strange kettle]

K

[sturdy swan]

Umm

[strange kettle]

Do we need docs for verification of the bots?

[cobalt sleet]

Nope

[strange kettle]

K

[cobalt sleet]

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[strange kettle]

K

[sturdy swan]

Where are the bots being tested.

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[sturdy swan]

Thanks ^~^

[cobalt sleet]

No problem!

[strange kettle]

I was asking that if our bot reaches 100 servers do we need any legal docs to verify the bot?

[sturdy swan]

How to be a bot reviver.

[cobalt sleet]

Dblverifybot

[hidden root]

@strange kettle

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[strange kettle]

K

Ty

[strange kettle]

https://forms.gle/dN7rqJLWQMSmUfZH9

[cobalt sleet]

See #announcements for the application form.

[sturdy swan]

When beluga put it here u be like

[cobalt sleet]

There are recruitments every 2 or 3 months

[sturdy swan]

Ohh nice.

[cold heron]

#server

[strange kettle]

Is there any way to add vote rewards in bdfd?

[long ferry]

No official one

[merry mauve]

Hello, my bot is in queue but i realized i did some mistakes in its description. I tried to edit it and save but for some reason the changes wouldn't save. Is this a feature or just a temporarily glitch?

[strange kettle]

Temporarily gitch

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[kind eagle]

It's a temporary glitch that has been here for like half a year

[merry mauve]

Oh and then should i delete my bot and resubmit?

[fervent stump]

my bot isnt in search list but i can use this for see my bot => top.gg/bot/<ClientID>

[fervent stump]

verifyed

[buoyant tinsel]

Hey, is there a top.gg widget, like the ones for discords.com?

[fervent stump]

Please Help me :(

[fervent stump]

yes

[fervent stump]

what i can to do?

[buoyant tinsel]

how do u getit

[fervent stump]

i dont know

my bot name is electric bot but i need search mee7

[bronze leaf]

breh

[dry hull]

How can I add discord webhook to send message when server is voted

[primal anchor]

Hi, how the server count is done on the website ?

[sleek bane]

#topgg-api

[plush pollen]

Please

I request to all please support my bot please

[ornate junco]

@orchid axle stinky

[long ferry]

@plush pollen no ads

[stray verge]

ok

lol

my name

[hearty fulcrum]

When I click authorize it takes me back

[stray verge]

yes same happened to me

[hearty fulcrum]

The solution?

[stray verge]

idk

[edgy lava]

same that happened with me reload page easy

[stray verge]

i tried and and it did nt work

[wild zenith]

if clicking authorize just reloads the page, that is not a top.gg issue, that is a discord issue,
top.gg does not handle inviting bots

[hearty fulcrum]

I did a re-download but still

reloead*

[edgy lava]

how you reload

are you reopen website?

[proven glade]

H

[edgy lava]

@hearty fulcrum Reload page again or See pins

[hearty fulcrum]

i will open for you steam

come #609604489900589066

[edgy lava]

Open Website of top.gg

[stray verge]

how

[hearty fulcrum]

how?

it will delete everything?

ok

I will try it

@junior path

how

like that?

[celest sequoia]

Hlo help

[hearty fulcrum]

@junior path

[celest sequoia]

Help

Ahhh

It's shows updated here

Sky

See that

Issue

[orchid axle]

So you are trying to submit your bot?

[celest sequoia]

I updated link but It is opening old link

Not server

[orchid axle]

ah server ^

[celest sequoia]

I join link is not updating

😭

[orchid axle]

As arslan has mentioned, it is known and in future it is best to check this channels pinned messages

[hearty fulcrum]

I mean, leave everything but the last?

[celest sequoia]

Not here see up top right the link

[hearty fulcrum]

ok

[celest sequoia]

I changed link after hour

But not changing

Ok

I will hold

[orchid axle]

@celest sequoiaThe current link does go to your server from your servers page

[celest sequoia]

If it's still I can't wait

[hearty fulcrum]

done i will try to login @junior path

[celest sequoia]

I updated the link it's show as updated but it is opening another invite link which revoked

[orchid axle]

So what overall is wrong with the current invite link being used? If it invites to your server?

[hearty fulcrum]

it's The same problem @junior path

[celest sequoia]

Ppl who wanna join it shows the old Invite I had set

[hearty fulcrum]

[celest sequoia]

But I updated but link is not updating in join server

[lone anvil]

caching

[orchid axle]

That is caching then yeah, the link works fine

[lone anvil]

both servers you have listed give a valid invite, i just tried

[celest sequoia]

It is updated in edit

[orchid axle]

+1

[celest sequoia]

But not on join button

[celest sequoia]

On invite is expired

[lone anvil]

nope it isnt

you're probably seeing a cached version of the server page

[celest sequoia]

Wait

[celest sequoia]

No waut

I give you linK

On my server page

[lone anvil]

no i literally just tried

[hearty fulcrum]

choose everything?

[celest sequoia]

I cleared history also

[lone anvil]

https://img.marcorennmaus.de/NFbin1R4 both of these servers are going to valid links

[orchid axle]

https://i.imgur.com/UDDIo9F.gif

[celest sequoia]

https://discord.com/invite/xRmrk7YhNF

This link is show

In my tab

[hearty fulcrum]

ok

[orchid axle]

Thats due to your cache @celest sequoia

[celest sequoia]

Hmm

I cleared everything

In my browser

[orchid axle]

As seen in this @celest sequoia invite works fine

[hearty fulcrum]

yay it worked @junior path

thx

[celest sequoia]

Then my not mine

My browser

Sus

My browser

I relogin two times

Same issue came upto now

[orchid axle]

Relogging does not fix your caching, there is no issue of which you are having apart from on your direct end. Try again in an hour or so and it should be fulled fixed on your end

[celest sequoia]

Hmm

[orchid axle]

Myself and Marco both checked and invite links for both servers are valid. Just sit back and be patient

[celest sequoia]

Ok sry for trouble

[celest sequoia]

Thx for help :)

[celest sequoia]

Now it is fixed :D

[orchid axle]

Patience works wonders 🙂

[celest sequoia]

Bye

Leaving this server

[placid sable]

Hi

Can you guys check whether my bot DJ BRAVO is in que or not

[orchid axle]

You submitted your bot yesterday, so yes it would still be in queue

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[proven glade]

Q

[wary zealot]

ok, so i have a problem to put tags in the server, its like loading forever, is there a problem to fix it?

[proven glade]

I can't understand can you screenshot it and send to me please?

[orchid axle]

This may directly fall under this current issue:
Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.

[wary zealot]

yea that one, is it currently working for a fix for it?

[orchid axle]

Sadly there is no direct fix as of yet, so simply just sit patiently for our team to push a fix

[wary zealot]

ok thanks for the support

[sturdy swan]

can i reapply?

What does it mean?

[misty sparrow]

Your bot is a copy of evobot

[tribal wedge]

How do I delete my bot ?

[sturdy swan]

How come I just cloding through the source code that someone gave me? Is it wrong?

[misty sparrow]

Rules are rules

[sturdy swan]

It is wrong and cringe

You are getting credit for work someone else did

[undone apex]

Hiiii

I need help

I need help in this

@deft python

[wooden raft]

Hey, quick question. When a bot starts the verification process, how much does it usually take?

[undone apex]

@pliant mauve@mint wadi Please help

[minor wagon]

what do you need help for tho?

[undone apex]

when the bot will approved

[minor wagon]

it takes around 3 weeks

[undone apex]

Ohk

[modern forum]

When are the auctions gonna 3nd

[sturdy swan]

hello guys

i invited my friend and idk the invite sent where to him to accept
can anyone tell me ?

[crude ocean]

ohhh thank you!!!!

[modern forum]

When are the auctions gonna end

[storm bluff]

Hello

I have a problem

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Bot approval takes about a week currently (also don't ping staff please)

[sturdy swan]

so invite people is from issues

?

[cobalt sleet]

Read the pins

[undone apex]

Ohk

[modern forum]

Done

[sturdy swan]

Sall

Ma poate ajuta cineva

Nu pot sa trec de og-guard nu m-ai stiu parola

Se poate face ceva sa nu pierd contu

[modern forum]

@kind pawn is saying he can't verify his phone bcs he used the number on his last acc

[cobalt sleet]

Nothing we can do about that. They need to contact Discord.

[modern forum]

Edited

[sturdy swan]

A week to a month may be more or less

[cobalt sleet]

Logging into top.gg uses your Discord account. If you don't know your Discord login details, contact Discord.

[mint schooner]

What

[sturdy swan]

Daca poti sa ma ajuti sa trec de og guard

Nu stiu parola si nu pot sa generez codu din 4 cifre

[lone anvil]

@sturdy swan Not sure what you want, but this is Top.gg support only

This doesn't seem to be related to us in any way possible

[cobalt sleet]

Nu știm ce este asta. Nu te putem ajuta.

[sturdy swan]

Nu se poate unbla in baza de date sau cv sa șteargă og guard

[cobalt sleet]

^

[cobalt sleet]

Nu suntem OG-Guard. Suntem Top.gg.

[vital junco]

Where do we get approval message when we add someone inthe team

[sturdy swan]

Ok ms

[vital junco]

Yes

[celest mulch]

how to add a server

[cobalt sleet]

Dbl issues

[hidden root]

@vital junco

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Click edit on the server page, fill out the info and click save.

[celest mulch]

but why it's showing the old name/icon of the server

[cobalt sleet]

Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[celest mulch]

alright

[cobalt sleet]

You can also click "refresh servers" on your profile

[celest mulch]

yeah it's working now, ty

[storm bluff]

Hello

[coarse raft]

@cobalt sleet did my bot revive Thunder Queen named

[stray verge]

cn anyone help me fix this

[strange kettle]

Anyone tell me What is the queue time
Now?

[storm bluff]

Hello

I have a problem

[coarse raft]

@storm bluff what

[zinc oracle]

Whatever you are logging into isn't top.gg

[zinc oracle]

Dblupto

[hidden root]

@strange kettle

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[strange kettle]

K

Ty

[storm bluff]

Why can't I find my bot on top.gg

[zinc oracle]

Dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coarse raft]

@storm bluff it has not been approved yet

Did u got by bot approve Thunder Queen

@zinc oracle

[sturdy swan]

hi

I am getting 504 errors

from the website

[storm bluff]

What does the message mean then?

[stray verge]

i am making my own

[zinc oracle]

#development

[coarse raft]

@storm bluff ur bot has been approved

Now anyone can see ur bot in top gg

[acoustic panther]

Help, how do I know when my bot will be accepted?

???

[coarse raft]

@acoustic panther

[zinc oracle]

Your bots in queue still

[coarse raft]

U will get a messgae from watcher @acoustic panther

[sturdy swan]

i tried viewing analaytics in my bot i got 504 error, is that normal?

[coarse raft]

@zinc oracle how many queues left be9fre me

[storm bluff]

But I did not find him

[coarse raft]

Before me

Any idea

@storm bluff then idk

[storm bluff]

This is my bot but I can't find it

[coarse raft]

See it's approved

It will not come in search

[storm bluff]

Why it will not come in search

[coarse raft]

Beacuse it's not famous

[storm bluff]

aha ok

[cobalt sleet]

It takes a while to get indexed in search. Please be patient and try again soon.

[jovial current]

[mossy cliff]

where can I create a ticket regarding website errors?

[cobalt sleet]

You can see a list of known issues in the pins. If it's not there you can post it to our GitHub.

[mossy cliff]

well its more an issue that i have but not others

and that i need help

[cobalt sleet]

What's the problem?

[sturdy swan]

ok

[mossy cliff]

so basically she gave me discord server ownership, she created the discord server page in top.gg but after the ownership change, the page doesnt work anymore

[cobalt sleet]

She hasn't transferred the server page to you?

[mossy cliff]

she has

because she left the server

[cobalt sleet]

How?

[mossy cliff]

and its in audit logs

[cobalt sleet]

No the server page on top.gg

[mossy cliff]

ohh

well she cant do it because she left the server right

so its basically not hers anymore

[cobalt sleet]

No she can't do it because you can't transfer pages to teams or invite members to teams right now.

[mossy cliff]

can someone else do it for me?

[cobalt sleet]

Please read the pins. We can't transfer it for you and teams are bugged right now.

[mossy cliff]

well thats a shame, hopefully they will fix it

i just wanna edit the page

[wind niche]

What is votes credit ? How can I use it ? Can I advertise my bot with that credit ?

[cobalt sleet]

Dbl credits

[hidden root]

@wind niche

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wind niche]

OwO thx

[umbral kindle]

where does it show up when my bot approved or disapproved

?

[lone anvil]

1. DM from @hidden root
2. #mod-logs if denied, #logs (hidden rn) if approved

[umbral kindle]

Thanks

I can't edit the description and long description of my bot

Can someone help me?

Note: it is still under verification

[sturdy swan]

How can i dm goseale?

[wintry knoll]

@toxic zephyr

there you go >:D

[toxic zephyr]

Ive been pinged

[wintry knoll]

@sturdy swan

[umbral kindle]

Help me please

[sturdy swan]

Yeah I dmed him

[wintry knoll]

this is a known issue just wait till gets fixed

[umbral kindle]

Seriously? OK then

My god... This problem is over 3 months ago...

[worthy marlin]

They already approved the bot, but it still does not appear on the page, what can I do?

[toxic zephyr]

Clear ya chache (Ctrl + F5)

[worthy marlin]

No

[toxic zephyr]

?

[worthy marlin]

still does not appear, in bot it is called security guard

[toxic zephyr]

Then wait, but strange that cache doesnt fix it

[worthy marlin]

Ok thanks

[umbral kindle]

If I delete my bot, can I add it again?

[toxic zephyr]

Yeah

[jovial gulch]

I just added my bot on top.gg but its not visible on my profile is that normal?

or will it be visible after it gets approved?

[sturdy swan]

it needs to get approved

[jovial gulch]

okk

[plain cedar]

am i allowed to fill the long description with stuff to reach the 300 character minimum if im embedding an iframe

[wintry knoll]

there should be 300+ words/characters not including iframes/ symbol's

[plain cedar]

what am i supposed to put if the iframe takes up 100% of the page

????

[wintry knoll]

idk

to talk or have dev discussions in #general or #development

[plain cedar]

i tried just putting the html in there and it fucks up the styling so bad

[feral pawn]

I cant delete one of my servers on topgg even though the server is long deleted

[sturdy swan]

when will my bot get verified

[cobalt sleet]

Click "refresh servers", try edit > delete > delete. Otherwise clear your cache.

[cobalt sleet]

Dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[feral pawn]

Thx! And me not being able to edit one of my servers is a bug right?

[cobalt sleet]

Try clearing your cache after saving. Otherwise yes maybe.

[feral pawn]

How do I clear my cache?

[cobalt sleet]

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[feral pawn]

Ok

[cobalt sleet]

#development

[strange kettle]

K

[strange kettle]

See the pins

[lone anvil]

thats the wrong pin

[sturdy swan]

Mozzarella sticks

[strange kettle]

#support message

Lol

[elfin sand]

Hey it's been over a month I applied for auctions access but u didn't get till now..

[sturdy swan]

Who?

THANKS

I NEED NITRO

TOO LATE I NEED NITRO

cap

all it does is steal ur steam/discord acc is not an ip grabber

[sand roost]

ok, so i have now been trying to view my bot's page after it's been approved today :) 🥳 and i just 1st. cant find it in my profile and 2nd if i try to acces it through link like top.gg/bot/id i think it was, it says 404, page not found. can someone help me?

[sturdy swan]

When will my bot be verified

[short glen]

I look up the name of my bot on top.gg website but my boot doesn't go out. My Bot Top.gg has been approved yesterday

[sand roost]

same for me

[sand roost]

#support message

[short glen]

@cyan flint Can you help

[sand roost]

i think that should help #support message

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sand roost]

that didnt help me

now its not even more ein my profile

[meager cape]

m

[sturdy swan]

how can change the bot in top.gg?

[long ferry]

Change meaning what

[sturdy swan]

now i have a bot in top.gg

But I will almost remove the bot from Discord

How can I change the bot instead of the old bot?

@long ferry

[long ferry]

You cant

Resubmit a new bot

[sturdy swan]

why my bot vote required command is not working is any changed in const @top-gg/sdk

[sturdy swan]

OK, how do I transfer the ownership of the old bot to someone else?

[wooden raft]

How much does a single verification take more or less?

The actual verification I refer to

[long ferry]

By deleting it for the new person to resubmit

[long ferry]

Discord verification or top.gg bot queen

[sturdy swan]

Ok, thx

[long ferry]

Queue*

[wooden raft]

Discord verification

[long ferry]

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[wooden raft]

Not that

How much does the reviewer to check on a bot to approve it or denied it

On top.gg

[mint schooner]

Everything

[long ferry]

You said discord verification

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Hmm

[sturdy swan]

Hi I am so confused, is this the right place to get help with the top.gg platform in regards to discord guilds listing portion too? Cause I have am confused about some things.

[ionic mural]

e

[coral reef]

do you mean DSL?

[ionic mural]

e