support

[coral laurel]

anyway you can use that $15 only inside topgg

thats genuinely sad

[long warren]

Im still stuck in final step 😭 in setuping vote tracker bot in top gg 😢

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[fierce swallow]

Yo wtf

Why are there ads for other bots on my bots page

Can I disable this

Or buy this away

[modern forum]

sorry but then what if i am unable to payfor the bids?

[modern forum]

@real laurel

[real laurel]

@modern forum #auctions-support

[urban relic]

hello how long does it take for my bot to be approved

its just a personal bot for me and my friends server

pls approve :')

[last vine]

It may take weeks

[urban relic]

oh

[last vine]

Just keep ur bot online

[sturdy swan]

if its a bot for only your friends server then why add it

[last vine]

Once aproved u will get a dm and ping

[urban relic]

cause i want others to use it also

i meant i made it for me and my friends in the start

english isnt my native sorry

[last vine]

You submitted in top.gg site right?

[urban relic]

yes

[last vine]

Ok so wait for some weeks It will be approved

[cyan palm]

dbl upto

[hidden root]

@urban relic

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[past moat]

I hv published my server

But when i search it

Says no server found

I searched with the exact same name

This is what it is showing rn in the list of my servers

This means it is published bcuz it shows on top right if its not published

[mighty idol]

How to get own bot vote kink

[modern forum]

https://top.gg/bot/BOT_ID/vote

[cyan palm]

Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).

[modern forum]

@cyan palm #auctions-support

[sturdy swan]

hey is it known that you can vote and give a review to a bot thats unapproved and also you own?

because i can

[cyan palm]

Yes, it is known but thanks

[sturdy swan]

ah

[cyan palm]

Please be patient

[lapis tree]

Hello, help me please Impossible to connect

[modern forum]

how bro if i dont oay i will be banned

[cyan palm]

Your bot should be approved first to get votes

[mighty idol]

My bot approved I can vote

But I don't know how to get vote link

[cyan palm]

Could you send the bot id please

[sturdy swan]

also odin i wont will get in trouble for giving a review to my bot right

[mighty idol]

881854568294658088

[cyan palm]

This bot is not reviewed by top.gg yet, review takes 1 week or more at the moment

[mighty idol]

Oo

Sorry

[modern forum]

bruh change ur bot id to ur actual bot ID

[cyan palm]

No, I don't think you will get in trouble. It might get deleted or it can adversely affect the rating though

[sturdy swan]

ah i will delete when the review shows up lol

[lapis tree]

Hi, how do I get my discord bot list token?

[errant stag]

how do i view my bots on website

[cyan palm]

Go to your bot's edit page, then click the webhook section. You'll see it there

[errant stag]

how

[cyan palm]

You can see all your bots in your profile page

[errant stag]

its not showing

its only showing servers

[lapis tree]

Thanks

And here I but what please

[errant stag]

its now showing

i want to get its link

[cyan palm]

could you press ctrl f5 to clear cache while on your profile page

[cyan palm]

https://top.gg/bot/YOUR_BOT_ID you can simply do this

[errant stag]

ok

ty

[cyan palm]

There's a documentation about webhooks, just click the blue "webhooks here" text

[lapis tree]

Webhook URL =

?

[sturdy swan]

no

they are not discord webhooks

[lapis tree]

[cyan palm]

No, this is discord webhook, it's better to read this documentation first https://docs.top.gg/. If you have any further questions feel free to ask in #topgg-api

[long warren]

bro same issues here how to fix

that's step 1 right? at final steps

[upbeat sequoia]

When my bot will be added to top.gg website?

[cyan palm]

dblupto

[hidden root]

@upbeat sequoia

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[errant stag]

what if my bot is offline when they are checking it in their server?

[sturdy swan]

it will get declined

[errant stag]

:((

they wont wait?

[hardy wigeon]

No

[errant stag]

ok

[sturdy swan]

your bot needs to be online 24/7

Can i edit my bot's description or prefix after adding to top.gg?

yes

How?

@sturdy swan

[cyan palm]

Just go to your bot page, then click edit

[sturdy swan]

Where can i find it? 😅

[cyan palm]

are you using beta mode?

[sturdy swan]

Not the beta

[cyan palm]

then it should be on the right side of the page, under the creator controls

[sturdy swan]

Okay then

[autumn flame]

my bot got declined, now i have fixed that issue... but i cant submit again....

it says invaild csfr

[mighty idol]

https://top.gg/bot/YourBotId

[cobalt sleet]

Refresh the page

[mighty idol]

My work this time

[lunar depot]

Hello ^^
Is it possible to delete a bid?

[autumn flame]

👍

[long warren]

it work now

[mighty idol]

Yeah

[long warren]

im referring server not bot

[untold kettle]

Does anyone know why it doesn’t display every role for role recompense after voting? Bc I would like to chose another role but it’s completely outdated and only displays like half of the role?

[cyan palm]

No, it's not possible. Also please use auctions channels if your question is related with auctions

[cyan palm]

Kicking DSL and adding it again might fix the issue

[devout vessel]

Hello, I have the bot Sazuly offline, what is the problem?

[cyan palm]

Try to logout and login again to see if that fixes the issue

[sturdy swan]

wrong server

[devout vessel]

Hmmmmm ok

[lethal hemlock]

still the same

[elder yoke]

i think instead of replying i commented by mistake, is there any way to fix this?

[sturdy swan]

thats a known issue

[elder yoke]

oh ok, is there a way to fix it?

its spoiling my raiting aswell

[sturdy swan]

no sadly

[elder yoke]

oh

and is the top.gg team also not gonna fix it?

[cyan palm]

Team is working on known issues so it will be fixed

[devout vessel]

..

[sturdy swan]

i litterally answered you

this is the wrong server

[cyan palm]

dbl wrongserver

[hidden root]

@devout vessel

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wary hatch]

support serber invite link expired what to do

[sturdy swan]

Hey I wanna host a giveaway

whom do I have to contact??

you cant

[winged fern]

Susupport

[cobalt sleet]

We don't do giveaways

[sturdy swan]

ohh okay!!

[cobalt sleet]

Nothing you can do, nothing we can do. It's up to the bot developer to have a valid link on their bot page.

[sharp pelican]

hey moderators how much is the percentage of bot decline?

[cyan palm]

https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942?from_ts=1602246578019&live=true&to_ts=1602851378019&tv_mode=false&tpl_var_moderator=*

here

[fervent garden]

why do they all say unknown

[long warren]

yeah it work for me

I give DSL admin perms is it okay?

[sharp pelican]

thanks

[cobalt sleet]

DSL doesn't require admin perms

[long warren]

what are perms needed i want to turn off admin perms

I'll wait

[cobalt sleet]

https://top.gg/bot/422087909634736160

[sly coral]

what do i type in prefix area in new bot thing

if its slash cmds

[fallen kite]

/ ?

[sly coral]

kk

[vital junco]

how to know my bot is added and is waiting for verification..

[lucid briar]

once youve submitted on the site, it is added to the queue

[sly coral]

umm for some reason im puttting a valid url here https://i.imgur.com/mG0Y3sy.png but it says its not valid

[lucid briar]

i believe you should also get a dm from @hidden root

[lucid briar]

check the very long message full of site issues in the pins for this channel

it mentions that is an issue

you'll just have to wait for it to be fixed

[sly coral]

sad

[sharp pelican]

you need to write the entire link like discord .gg / urInviteID

[urban slate]

hi

[sharp pelican]

hi

[urban slate]

oops wrong channel lol

[tight sable]

how do i use advertise thing

[cyan palm]

dbl auctions

[hidden root]

@tight sable

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[tight sable]

how many days will it take to get approved

[sharp pelican]

is this for day growth or no?

[sharp pelican]

it starts from 2 days but rn the review time is 1 week

but can grow to 1 month

[vital junco]

i am not getting responds #commands here from luca bot

[tight sable]

oh okay thanks

[lucid briar]

yeah luca appears to be a little broken right now

[vital junco]

okok

[sharp pelican]

like me

[frosty marlin]

Have any of you been getting friend reaquests from people that you don't even know form this server?

[lucid briar]

it's kinda to be expected from a server of this size

i wouldnt worry too much unless they start dm'ing you in an attempt to scam etc.

[sturdy swan]

umm i owned a bot that is on top.gg but umm my old account got deleted

and idk how to prove that i'm the real owner and get it off the site

anything that i could do to prove me being the real owner

perhaps i could provide my dbl token that was used to post the server count?

if your account is deleted then your bot is deleted on discord too

nope

my account got deleted like 2 weeks ago

and shows as "deleted user" whereas the bot

was still online

try to invite it

and was working

until yesterday when i made it go offline

and it is still on top.gg

[sturdy swan]

i just did

and it worked

i used the invite link from top.gg website and it worked

the bot joined

[sharp pelican]

ok but

the bot works^?

[sturdy swan]

it worked till yesterday and i deleted its code

but my old account that owned it is being shown as "deleted user"

[sharp pelican]

do you lost the token?

[sturdy swan]

idk if this is some discord glitch or what

[sturdy swan]

yup

i lost the bot token

but i still have the dbl token

idk how to prove that i'm the real owner so i could get it taken off the top.gg website

[sharp pelican]

ok , you cant recover the bot from topgg

[sturdy swan]

mhm

https://top.gg/bot/803229562468827158 this is the link

u can see that the invite still works

[sharp pelican]

yes but just the invite

[sturdy swan]

btw the server count is wrong cus i accidently used the same dbl token in another bot

[sturdy swan]

hmmm

isnt their any way that it can get deleted

i would be happy to provide my dbl token to OFFICIAL TOP.GG STAFF

hello how add bot in auction

[pliant mauve]

dbl auctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[pliant mauve]

you will have to bid

[past mountain]

السلام عليكم

يوجد عرب

[cyan palm]

مرحبًا ، كيف يمكنني المساعدة

[past mountain]

كل ما اسوي تسجيل دخول ما اشوف حسابي

[cyan palm]

فقط قم بتحديث الصفحة بعد تسجيل الدخول

[past mountain]

قم بتحديثها 3 مرات

هل من المممكنان تكون هذه هي المشكله ؟

[past mountain]

احسسنت

[sturdy swan]

remove 300 character requirement on server description when?? thats bs

[cyan palm]

هذه مزحة ، الخلاف مضحك

[ionic thicket]

why tho

[past mountain]

اريد ان تعطيني ما اكتب هنا

شيء عباره عن اكواد @cyan palm

[cyan palm]

فقط صِف روبوتك بدون بريد مزعج

[past mountain]

لا لا لا اريد وصف *

[sturdy swan]

I have nothing to describe that long, its not a bot you describe commands and stuff now I'm gonna put a fun fact in there

[cyan palm]

It should be related with your server/bot

[past mountain]

?

؟

[cyan palm]

300 characters not that long, I'm sure you'll find something to put there about your server

[sturdy swan]

it is long, I already describe what it is in two sentences

if it was a bot I would put in more info but not for the server...

[ionic thicket]

take a look at other servers

[cyan palm]

يجب أن يكون لديك وصف ، ما عليك سوى وصف برنامج الروبوت الخاص بك أو سرد أمر الروبوت الخاص بك هناك

[sturdy swan]

mines just a simple server, it was not that long before

[ionic thicket]

¯_(ツ)_/¯

[past mountain]

حسناً

@cyan palm ما هذا ؟

[cyan palm]

يجب ألا يقل وصفك عن 300 حرف

[past mountain]

ليس لدي اي وصف

انا البوت الخاص بي Moderathion

prefix #

احضر لي وصف .

[cyan palm]

لا يوجد شيء يمكنني القيام به حيال ذلك ، يجب أن يكون طوله 300 حرف

[past mountain]

ليس لدي .

هل انت تستطيع ان تعطيني وصف .

[cyan palm]

فكر في الأمر على أنه بيع منتج لشخص ما وهذا المنتج هو روبوتك. فقط اكتب هناك لماذا يجب على المستخدمين إضافة الروبوت الخاص بك إلى خادمهم.

[ionic thicket]

Top.gg لا يمكن أن يوفر لك وصفا

[past mountain]

هل يمكنني ان اخد وصف من اي بوت في الموقع انا أخذه واعدل عليه ؟ .

[cyan palm]

يجب أن يكون الوصف ملكًا لك ولروبوتك فقط

[foggy cradle]

clear cache

clear dblcache

[ionic thicket]

[past mountain]

حسناً صديقي

[cyan palm]

dblcacheclear

[hidden root]

@foggy cradle

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[foggy cradle]

thanks

did the steeps but it still doesnt work.. xd

[cyan palm]

what's the issue?

[foggy cradle]

servercounts are not updating

[cyan palm]

can I get the bot id?

[foggy cradle]

all bots

[cyan palm]

what do you mean by saying servercounts exactly?

[foggy cradle]

This below the bot

[pliant mauve]

dbl servercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[pliant mauve]

you will have to implement that to your bot manually

[foggy cradle]

olk

[calm silo]

how can he accpt it

[cyan palm]

Profile, edit, invitations

[calm silo]

oh thanks

[sturdy swan]

what does this mean please help me

[cyan palm]

dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

it means u need to be patient and ur bot will get reviewed

to prevent bad things the top.gg people check every bot themselves so as soon as ur turn comes someone will invite it to a server and check if the stuff u wrote is true and is not a lie or contains something harmful

as of rn ur bot's page isnt available to the public

[sturdy swan]

Ok, thank you

[sturdy swan]

this process could take more than a week

[coral reef]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coral reef]

Oh Odin already sent it

Stinky mobile not showing many messages

[calm silo]

i can't transfer it to my friend

what am i supposed to do

[coral reef]

Dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[calm silo]

stil a website issue?

it's opened

thanku

[coral reef]

Np

[sturdy swan]

if my bot is often offline, will it take a long time to review and if my bot description has 2 languages, will it be rejected, for example, I use Indonesian, below with English?

[ionic thicket]

1. If your bot is offline during the review it will be declined.
2. no

[compact needle]

how do I add formatting to my server's description?

[floral cape]

how do I get rid of the ping in #log?? :(

[sturdy swan]

1. if my bot is offline due to a bug fix or error yesterday my bot is offline for about 1-2 days
2. How to add server support, how do you need to copy the server id first?
   3.if my bot is rejected can i make another request

sorry i have too many questions

[fallen kite]

1: Your bot gets rejected for being offline
2: I didnt get the question
3: Yes , you can make infinite number of requests. (do not spam reqs)

[sturdy swan]

OK

[coarse raft]

Yo

[tranquil belfry]

Is the site under maintenance?

I can't post my bot...

[vocal tiger]

How do I put my bot's support server link in the website?

And also, I was trying to submit a review to an user, but it wasn't submitting.

[tranquil belfry]

mine doesn't even search the bot's id.

[reef oyster]

I'm cant login top.gg

I'm clicking authorise

sending to home page

but not logging in

[tranquil belfry]

f5

[reef oyster]

th

x

[winged kite]

what?
3 reviews?
3.3 rating? wtf

why is top.gg messing up my bot's reviews
There are 2 five-star reviews and it says 3 reviews and 3.3/5.0 rating
I even checked in Tor it's still the same

[cobalt sleet]

Did you reply to any reviews?

[winged kite]

yes I did sir

[cobalt sleet]

Please check the pins

[winged kite]

But How to undo it?
I don't want new users to see 3.3 rating

[cobalt sleet]

There's no way to undo it right now. It's a known site issue and will be fixed soon.

Just fyi deleting your bot page and re-applying will NOT solve the issue. Old reviews will still appear on your listing. There's really no solution.

[winged kite]

this is bruh moment

Can't moderators manually delete reviews as well?
like when we report a review

they review it and it gets deleted if it breaks the rule

so by any chance you can do the same?

[cobalt sleet]

0 star reviews will automatically be removed when the reviews section is fixed.

[winged kite]

and that's gonna take ages.
I guess my new users are gonna have a bad impression now

Thanks for your help.

[cobalt sleet]

There are far too many out there for us to do that and there are already lots of reports to get through. Please just be patient and maybe ask your top users for more reviews.

That's the only solution we have to offer right now.

[winged kite]

Alright

[sick haven]

Did you put a comment on someones review? If so, go back to your bot in a few hours and remove your comment and it will fix your rating

[sturdy swan]

My Bot was approved today. But I can't find it on top.gg?

[cobalt sleet]

It takes a while to get indexed in search. Please be patient.

[digital dawn]

Hello, my bot has benn aproved but ive been waiting for a cuple of day's, but when i go to my profile and edit the description of my and i saved it it dosnt really save because i see the same description as before.

[cobalt sleet]

Clear your cache

[normal slate]

My bot's profile picture doesn't show up on the site

[coral reef]

dblrefreshdata

[cobalt sleet]

Dblrefreshdata

[hidden root]

@normal slate

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

@normal slate

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[coral reef]

[cobalt sleet]

[normal slate]

Thank you

[cobalt sleet]

What information? @sturdy swan

Are you using an adblocker?

That's where the ads go

Then refresh the page

It's where the ads go. That's the answer to your question. If you're not seeing the ads then idk.

[haughty rose]

is this true

??

[lucid briar]

the bit about the ratelimits?

[haughty rose]

@cobalt sleetcan you help me

[cobalt sleet]

Yes it's true

Well not every hour

[haughty rose]

oo

[cobalt sleet]

I post mine every 30 minutes

The autoposter package does it every 30 minutes

[haughty rose]

if i forgot to post it so what happen ?/

[cobalt sleet]

Nothing

It just won't update

[haughty rose]

which what is name ??

i want this

[cobalt sleet]

Check the pins in #topgg-api

And ask for help there

[haughty rose]

@cobalt sleet bro i have to but this code in my bot event or a command file ?/

[cobalt sleet]

Ask for help in #topgg-api. Also I can't help you right now.

[haughty rose]

ok

thx

[sharp heart]

how do i turn off this new page look as its messing up me saving the new prifix and description im adding to my bot page

[cobalt sleet]

Turn off beta mode in the site footer or clear your cookies and log back in

[sturdy swan]

@cobalt sleet hii if my bot verify i will get dev badge

[cobalt sleet]

No. We're not Discord and the dev badge is deprecated anyway.

[sturdy swan]

Means if my bot is verified i will not get the dev badges

[cobalt sleet]

dblverifybot

[hidden root]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[errant stag]

@Mac#8888

[wide spade]

[errant stag]

I have to report a hacked user

@ CookieNotFound#9999

this guy

he was my friend

He got hacked

@cobalt sleet

[steep lantern]

Hey, the website is bugging for me!
I am logged in, but everytime, I click my bot, I get logged out, or I am not logged in anymore

[zinc oracle]

refresh the page

[steep lantern]

Ufff, thats works

Lmao

[fallen kite]

proof ?

[errant stag]

Man shut up

[fallen kite]

um..what ?

[errant stag]

Oh wait mb

Wrong server

I thought this was the server he advertised me

Sorry sorry

Pls

[fallen kite]

No problems.

[errant stag]

He couldn't even speak English

And now he's saying "ur mom server"

And he's advertising

Aaaaand he blocked me

[fallen kite]

Give his ID

[errant stag]

@sand ocean

This

[fallen kite]

also what do you mean by "he was a kid"

[errant stag]

Cus he didn't speak English and didn't know meaning of much stuff

So I think he might be small

Or maybe from somewhere else

[fallen kite]

Then report him to discord. If you think hes under the age of 13

[errant stag]

Idk

[viscid zephyr]

if you dont have support qustions please move to dms or general

[fallen kite]

If you think he just doesnt speak english then its fine

[errant stag]

I'm reporting him for hacked account

[fallen kite]

Oh wait i didnt realise this was support

[errant stag]

To discord

[fallen kite]

I thought this was general

Come to general

[errant stag]

This is support

Ok

[viscid zephyr]

@cobalt sleet this has an invite link in it

[fallen kite]

@deft python

[deft python]

Just report them to discord

[strange girder]

Who do I reach out to for support for Top.GG?

[deft python]

you can just ask here

[viscid zephyr]

this channel

[strange girder]

Ok

[errant stag]

Doing

[viscid zephyr]

this is not a qustion

please move out of the support channel if u do not have a question

[twilit arch]

I submitted my bot at 31 august , now i can't see my bot in the top.gg profile

[charred gorge]

its need to be approved first

[viscid zephyr]

has your bot been reviewed?

[twilit arch]

no not reviewed

[charred gorge]

then it wont work

[twilit arch]

but it stil appears on profile i know that

[viscid zephyr]

u should be able to go to top.gg/urbotid

[twilit arch]

for me

[charred gorge]

whats ur bot id

[twilit arch]

i have to edit the bot desc

[viscid zephyr]

top.gg/urbotid/edit

[charred gorge]

it doesnt work likke that

[viscid zephyr]

yes it does

[twilit arch]

875861419801862165

[viscid zephyr]

https://top.gg/bot/875861419801862165/edit

wait its bot/

[twilit arch]

https://top.gg/bot/875861419801862165
this link works

but it doesn't appear in my profile

[charred gorge]

ok now edit it

[charred gorge]

are u loggined in?

[twilit arch]

yea

@cobalt sleet can you kindly check if my bot is in the queue, it is not appearing in my profile!

[charred gorge]

then its needs to be approved first

[charred gorge]

dont ping reviewers to review ur bot

[twilit arch]

bro read first

[charred gorge]

it will make chances of it being approved less

[twilit arch]

and kindly don't answer without knowing properly

[charred gorge]

and dont ping reviewers

they will check it

[twilit arch]

yes pls stop now

[sturdy swan]

can you check if my bot is in the queue

[twilit arch]

^^

[sturdy swan]

not even asking for approval

[charred gorge]

theres alot of bots that need to be approved

[twilit arch]

ffs, the bot is not appearing in my profile so i asked to check

[charred gorge]

you might need to wait

[sturdy swan]

im quoting what did he said...

[twilit arch]

what's the problem with you?

you ain't a br or mod

[charred gorge]

im trying to help

[charred gorge]

u dont need to act like a karen

[floral pagoda]

The log is currently not visible, check the pins in #general

[pliant mauve]

unapproved bots will not appear in your profile. Your bot is currently in queue, so please be patient.

if you wish to go to your bot's page just go to https://top.gg/bot/YOUR_BOT_ID/

[twilit arch]

I asked because i saw my bot in the profile before so i thought if there was any glitch or smth
sorry for the ping

[dusk forge]

?

[strange girder]

Hi I need help!

So my past account was disabled that I was the owner of
Was trying to collaborate with other server owners and apparently I was spamming
I'm trying to transfer ownership of my top.gg server to this one

To this account *

I made that much more confusing than it needed to be

[dusk forge]

I just clicked redeem

[zinc oracle]

then they are redeemed

and in auctions

[dusk forge]

For who ?

[zinc oracle]

you

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[dusk forge]

How to see my credits ?

[zinc oracle]

you need access to auctions

[dusk forge]

So i didn't get the access before i press it so the credits will come to me or it's a bug what is going on ?

[zinc oracle]

no bug, you just redeemed them into auctions. you need auctions access to use it

[zinc oracle]

covers all of it

[coarse raft]

@zinc oracle did u get Thunder Queen named bot

[zinc oracle]

like for reviewing?

[coarse raft]

Yes

Approving

[zinc oracle]

Ive not reviewed any bots in the past week. if it was submitted after that ive not reviewed it.

im not the only reviewer though

[coarse raft]

Oh pls if u can check it

[zinc oracle]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coarse raft]

I know

[zinc oracle]

There is a queue and you're not first, nor are you last.

[dusk forge]

How to add server count to my bot overview list ?

[zinc oracle]

https://docs.top.gg/ #topgg-api

[celest fossil]

how much long is the bot review queue
hmph 😂

[manic pendant]

@celest fossil

[quiet narwhal]

How do I get my bot added here?

[celest fossil]

hmmh

[celest fossil]

they stop adding bots na?

check pins

[quiet narwhal]

alr

[zinc oracle]

dblupto

[hidden root]

@celest fossil

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[celest fossil]

oof oof

i see

busy lads 😄

[random plume]

What a smol world we live in

[celest fossil]

Ey 👀

[random plume]

[celest fossil]

:shy:

[random plume]

:Flooshed:

[cobalt sleet]

It's written in English and doesn't stand for the French equivalent of "blc".
Dbl is Discord Bot List.
Certified is our deprecated certification program.

This is a non-issue.

||Autrement dit, on s'en...||

Please move to #general if you don't have any top.gg related questions

[strange girder]

Can I get some help with this?

[viscid zephyr]

this is not tog.gg related

please email [e-mail] for that

also that is called bypassing a discord disable witch is breaking tos

[sturdy swan]

it is

[upper chasm]

How do I get my server published on the top.gg thing for discord servers?

[viscid zephyr]

there account was disabled

[sturdy swan]

they are litterally asking help for their bot thats on top.gg

[zinc oracle]

https://top.gg/servers/new

[viscid zephyr]

didnt see that

[upper chasm]

I've edited all the server info and pressed 'Save' but then it says it wasn't published and I tried searching for it and it wouldn't show up.

[steady mantle]

I've tried adding the bot to my server but it didn't work. I'm not sure why that is.

[zinc oracle]

what bot?

[zinc oracle]

is it "the gallery"?
that ones published

[steady mantle]

The Discord Bots List one ?

[zinc oracle]

dsl?

[steady mantle]

Wait I'll take an ss

[cobalt sleet]

You can't publish servers right now with the current site issues. The team is aware and it will be fixed eventually. There is no ETA for a fix. Please be patient and try again some other time.

[steady mantle]

This one

Is it DSL the main bot?

[upper chasm]

Ah, alright, thanks.

[steady mantle]

I'm confused I'm sorry

[cobalt sleet]

Yes

But it probably won't help you right now

[steady mantle]

Why not

[sturdy swan]

It wont let me help vote Dank Memer😕

[cobalt sleet]

Clear your cache and refresh the page

[sturdy swan]

Ok

Wait like my browsing data?

[cobalt sleet]

Yes

[sturdy swan]

Ok

Ok I did it

It worked thx @cobalt sleet

umm i added a bot but ummmmmm i cant edit its info

i tried editing the invite link but um

right after clicking on save

i refreshed it

and the invite link didnt change and was still the old one

its because of cache

hmm so umm how do i clear cache?

try ctrl + f5 or shift + f5

[cobalt sleet]

dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

if it doesnt work then its prob server side cache too, which you cant do anything about it

well ctrl + f5 worked

thanks

[grizzled patio]

Does top.gg sends user agent as header when someone votes for the server?

[sturdy swan]

Nope only user info

dude

is this a bug

[cobalt sleet]

Refresh the page before clicking profile

[river coyote]

I cant find my server on the website

[cobalt sleet]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[river coyote]

kk

[sturdy swan]

i did 5 times dude

still nothing

i just wanted to see if my bot got verified

[cobalt sleet]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

dude

tell me how i can view my profile

and i did not ask if my bot verified

i just said i wanted to check

cuz some of my old bots already verified

[cobalt sleet]

https://top.gg/user/846064957368172594

[sturdy swan]

ok

[viscid zephyr]

@cobalt sleet stealing help :<

[cobalt sleet]

Hmm?

[sturdy swan]

I cant save any options for some reason

[sharp shoal]

@cobalt sleet It's been more than 2 days since I applied my bot. When does it get approved?

[proud sluice]

#support message

[sturdy swan]

I cant save any options for some reason for my server

[proud sluice]

clear your cache, ctrl-f5 works sometimes

[sharp shoal]

Ups sorry

[proud sluice]

no problem

[sharp shoal]

Thanks

[sturdy swan]

ok

[sand roost]

hi so i have a question: when submitting a bot you see the page and it says, that the bot is pending, however i clicked off that page and closed it, and now i cant find it on my profile, is there a way to find it or not?

[proud sluice]

https://top.gg/bot/<id> replace id with the bots id

[sand roost]

the user id, like mine would be 743494121104343105

?

[proud sluice]

yes, except the bot's user id

[sand roost]

ok thanks

in the most common decline reasons: what is meant with

[sturdy swan]

it means that its a custom reason

[sand roost]

ok

[cobalt sleet]

Dbl upto

[hidden root]

@sharp shoal

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sharp shoal]

Thank you sir 🤗

[autumn agate]

??

[long ferry]

Check your fields

[autumn agate]

yea already did

[long ferry]

Show me the tag field

[autumn agate]

@long ferry

[long ferry]

Are there any red-marked fields?

[autumn agate]

also tried removing a tag but doesn't seem to fix the issue

[autumn agate]

nope

[long ferry]

Have you set a forced background by any chance?

Forced theme*

[autumn agate]

ah yes

[long ferry]

And are you using CSS aswell in your description then?

[autumn agate]

exactly, **like this**.

[long ferry]

That's markdown, not CSS, though you could simply bypass it by adding a <style></style> tag ontop of the description

[autumn agate]

ah mh, will try, thank you

[long ferry]

As a stylesheet is required for the use of forced themes

[sand roost]

how are these clickable links named?

and how to make them

[autumn agate]

Thank you

[sand roost]

i forgit

[autumn agate]

Hyperlinks

[sand roost]

thanks, and how to make them

[autumn agate]

text

for example

[sand roost]

ok thank you

[autumn agate]

click me!

[sand roost]

yes

thanks

[quaint escarp]

Why is this showing this

Wdym

[long ferry]

Hyperlinks are these called fyi

Though Link safe gave you the solution already

[sand roost]

ok

[viscid zephyr]

check pins

[sand roost]

yes

thanks

[fickle radish]

will it take time for the bot to be verified?

[leaden basin]

the current wait time is 1 week or more

[long warren]

what bot is needed to upvote servers in discord.com/servers not in top,gg

coz top gg is DSL right

and vote tracker bot

[leaden basin]

discord.com/servers does not exist?

[sturdy swan]

.play notti in bianco

[coral reef]

#commands

[coral reef]

That is not a valid site

[fierce swallow]

Why can't I vote for my own bot any more?

[upbeat seal]

Help-me

[coral reef]

dblissues

[hidden root]

@upbeat seal

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[upbeat seal]

@coral reef what's written there I've done about 18 times all the options and nothing and today is not the first time I've tried to add I'm three days in a row

[coral reef]

Then there is nothing you can do to fix it

Your going to have to wait for the team to implement a fix

[strange girder]

Hi I need help!
So my past account was disabled and that controlled my server on Top.GG
Was trying to collaborate with other server owners and apparently I was spamming
I'm trying to transfer ownership of my top.gg server to this one

[cloud heart]

selam eski botumdaki hesabımı kaybettiğim için eski botumu kapattım sistemden silebilir misiniz? yeni botumla başvuracağımda.

[sturdy swan]

botunun sahibi olduğunu kanıtlayabilir isen (örn. eval komutuyla) silebilirler (bunu bir modun dminde ingilizce olarak söyle)

[cloud heart]

Eval ile tüm sunuculardan çıkardım bu yeterli bir kanıt olur mu?

ya da daha önce kullandığım bir eval kodunu atsam?

[sturdy swan]

hayır eval kullanabildiğini göstermen lazım bu hesapla

[cloud heart]

botu her yerden çıkardım ama?

yeniden mi eklemem lazım

hi I closed my old bot because I lost my account on my old bot Can you delete it from the system? When I apply with my new bot.​

[wanton anchor]

wassup bro

[opal jacinth]

olá tenho uma pergunta porque eu não consigo adicionar meu servidor no top.gg sempre que eu vou autorizar, as permissões ele volta tudo de novo.

[floral cape]

Okay, seriously

mods

please make the ping go away

can I ping mods?

[grand ravine]

problema conhecido

e n pingue o pessoal do Team por coisas q os mods conseguem responder

[opal jacinth]

Tendi é pq eu sou novo aqui ent né. Tudo inglês não entendo mnt

[floral cape]

please help me :(

[grand ravine]

with?

you didn't ask anything

[floral cape]

I did

I want the ping in logs to go away

[grand ravine]

you cant

[floral cape]

bruh

why not?

[grand ravine]

just click "Mark channel as read" and move on

[floral cape]

I can't

[sturdy swan]

try doing shift + esc

[floral cape]

doesn't work

been like that for a week at least

[grand ravine]

right click on guild -> mark as read

[floral cape]

that's what reis suggested

[grand ravine]

he suggested shift + esc

[sturdy swan]

then welp you need to wait for logs to come back

see general pins why are you pinged

[floral cape]

ah

omg

can I just rejoin the server?

I won't lose anything?

[opal jacinth]

Oq eu posso fazer para resolver o meu problema?

[grand ravine]

esperar

eles tão tentando resolver isso

[opal jacinth]

Ok

[lapis charm]

where did the bot logs go?

like approved this, edited that

[zinc oracle]

currently hidden

[lapis charm]

why

[zinc oracle]

a bug

[sturdy swan]

read general pins

[lapis charm]

oki

[rain niche]

How can i fix this error?

[tepid prism]

How long it'll took top.gg to change the bot's avatar which has been changed in the developer portal?

[sturdy swan]

click Refresh Data button on your bots page

[tepid prism]

...

that's it?

[quiet narwhal]

Is it allowed to add the backup bot of my main bot on top.gg?

[tepid prism]

that actually worked lol

[grand ravine]

same code? no

also why would you do it? as long you have the source code you can always just create a new bot on discord dashboard

[quiet narwhal]

Okay, thank you.

[quiet narwhal]

my brain is dead rn tbh xd

[carmine arrow]

how do you vote on dsl?

[misty rivet]

do u get a special role if u buy top.gg premium

[cobalt sleet]

Not currently. The team has said premium will have other perks in the future. No details on whether a special role is part of those plans.

[carmine arrow]

i found out how to vote but is there a command do get the link in chat

like for dank memer u do pls vote

can i set a syntax to get the link to the vote page?

[gloomy shell]

top.gg/servers/:ID/vote

replace :ID with your servers id

[cobalt sleet]

You want to command to vote for a server?

[carmine arrow]

my g my g sfe

[carmine arrow]

ye

[cobalt sleet]

You'll have to make a custom command with a third party bot which posts that link plump posted above

[carmine arrow]

ohhhhh ite ite

ik how to do that

sfe my g

[sturdy swan]

it’s been almost 2 weeks

my bot isn’t on the website

you can’t find the page by searching it

the only way i get people to it is giving them the direct url

[sturdy swan]

y e s

[cobalt sleet]

^

[sturdy swan]

can you answer this

[sturdy swan]

^

[tardy nimbus]

Are we allowed to add nsfw bots to the site?

[cobalt sleet]

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[cobalt sleet]

Try editing your server page and saving it.

[sturdy swan]

i did

still nothing

the only place it shows up on is

the top.gg app

which is actually stolen

[cobalt sleet]

Is your server even public? It doesn't show on your profile

[sturdy swan]

they stole your api and pasted it in to a app

[sturdy swan]

yes

[cobalt sleet]

What's the ID?

[sturdy swan]

people are voting for it

[sturdy swan]

to my discord server or bot?

[cobalt sleet]

Server

[sturdy swan]

here

[upper aurora]

When is the bot data updated on the site? (I changed the nick of the bot but still looking for it does not find it. I can still find it with the old nick)

[sturdy swan]

863139063774183434

[cobalt sleet]

Doesn't look published to me

Are you sure that's the right ID?

[cobalt sleet]

Dblrefreshdata

[hidden root]

@upper aurora

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

yes

does that mean my page isn’t public?

[cobalt sleet]

Yes

You haven't published it

[sturdy swan]

cause in the app that stole your ui

it appears

[cobalt sleet]

What is this?

[sturdy swan]

app that has over 1.2k ratings that stole your website

[cobalt sleet]

That's a bot page

[sturdy swan]

that is making thousands of dollars

[sturdy swan]

yes, my bot

when i search it it doesn’t show

[cobalt sleet]

Are you enquiring about a server or a bot?

[sturdy swan]

i have to go to my profile

[zinc oracle]

didnt you report this yesterday?

[sturdy swan]

bot

[cobalt sleet]

Just edit and save your bot page then. It takes a while to get indexed in search.

[carmine arrow]

how do i publish my server?

sos for all the questions but mans just confused

[high obsidian]

@blissful harbor this is for support

👍

[blissful harbor]

Ok 👍

[sturdy swan]

i have

multiple times within the span of 2 weeks

[carmine arrow]

also me and my friends voted for my server but it says no votes this month

[cobalt sleet]

Add the DSL bot with create invite permissions. Then edit your server page to fill out all the necessary information (short and long descriptions, tags etc). https://top.gg/bot/422087909634736160

[sturdy swan]

is this public to you?

https://top.gg/bot/877373188135329832

[carmine arrow]

done and done

[cobalt sleet]

Yes

[carmine arrow]

it says server not published yet

[cobalt sleet]

Yes

[carmine arrow]

how do i publish it

[sturdy swan]

then idk why it’s not appearing

[cobalt sleet]

I literally just told you

[carmine arrow]

and i did both of those it says its not published

[cobalt sleet]

It takes a while to get indexed in search.

[cobalt sleet]

What's the server ID?

[sturdy swan]

how long tho

[carmine arrow]

862051140806639656 i think

[sturdy swan]

cause i’ve been waiting for 2 weeks

plus

idk

[cobalt sleet]

Clear your cache

[sturdy swan]

my friend said my bot was trending

it got like 30+ servers

i’m so confused

[zinc oracle]

probably a few weeks ago

[carmine arrow]

who r u talkin to

[sturdy swan]

can you search “divinity” in dsl

[carmine arrow]

oh not me

[cobalt sleet]

Clear your cache it's published

[carmine arrow]

how do i do that

[cobalt sleet]

DSL is the server list. Not the bot list.

[sturdy swan]

ohh

[zinc oracle]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

can you search in the bots list

divinity

[cobalt sleet]

Thanks woo i was distracted

[sturdy swan]

and if you see a cat pfp

with a. yellow hat

then something is wrong with my safari

(yes safari i’m a ipad dev)

[carmine arrow]

im back

was i pinged?

[zinc oracle]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[carmine arrow]

i was but i cant see the message

[sturdy swan]

nono

it’s not that

my bot got lots of servers

pretty sure from top.gg

[zinc oracle]

and your 100% sure its not the issue that bots may not show in search

[sturdy swan]

i can’t find my bot on it

[sturdy swan]

sorta

[zinc oracle]

because thats an issue right now

[cobalt sleet]

Yeah it doesn't show in search when you search for its name

It's a site issue

[sturdy swan]

oh

wait lemme ask smth

[carmine arrow]

how do i claer cache

[zinc oracle]

and it sounds like your reporting that issue, that we talked about yesterday

[zinc oracle]

dblcacheclear

[hidden root]

@carmine arrow

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[carmine arrow]

THANKS SO MUCH

@zinc oracle @cobalt sleet thanks u very much ur all my gs i will remember u u a real one frl frl

[sturdy swan]

lol

it could be a possibility my bot was never in the search for top.gg

[zinc oracle]

thats a site issue yes

[sturdy swan]

and all my servers came from dsc.gg

wait lemme check

[zinc oracle]

its also possible your bot was on search, then you edited it and failed to get reindexed

[sturdy swan]

oh

[cobalt sleet]

Have you tried editing it recently?

[sturdy swan]

yeah no only 17, i have 33

[sturdy swan]

3 times

20 minutes ago

5 days ago

1 week 4 days ago

[cobalt sleet]

Maybe click "refresh data" for good measure. Not sure if that would have an impact on the backend. Just a test.

[sturdy swan]

okay

ok done

[cobalt sleet]

Give it 24h and see if that helps.

[sturdy swan]

okay

i hope it does

wait lemme try smh

[cobalt sleet]

Whatever you do don't delete and re-apply. That won't fix it.

[sturdy swan]

okay

[sturdy swan]

my bot shows on the stolen website app

[quartz radish]

my server added one of my admins as the creator

can that be removed to just me?

[cobalt sleet]

You need to transfer the server to a team where that person isn't a member.

Dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[carmine arrow]

the top.gg/me link doesnt work

i wanna make a team now lol

nvm i found a way to get teams

[cobalt sleet]

Go to your profile

[quartz radish]

how do i add the server to my project

i also created a team and i cant locate it

[burnt kite]

Anything new on the website? Can’t edit my bot. 😄

[carmine arrow]

when i press submit nothing happens and when i press create team i get a 404 error

[zinc oracle]

try clearing cache/turning off beta

[burnt kite]

How do you turn off beta?

[burnt kite]

Already off tho

[cobalt sleet]

This is a known issue. Just go to your profile after making the team and refresh the page (clear cache).

[carmine arrow]

ite

[zinc oracle]

did you clear cache?

[hidden root]

@burnt kite

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[carmine arrow]

nabro it no workey

nvm g i dont wanna stress u forget it

i wont make a team today

[sturdy swan]

ok thanks

[sturdy swan]

ok thanks

[quartz radish]

how do i add my server to my team?

and everytime i create a team

it is no longer found on my profiel

[sturdy swan]

hold up

[burnt kite]

Ty

[quartz radish]

i still cant see my team

[cobalt sleet]

Not currently possible. Site issues. Check the pins for more information.

[quartz radish]

oh

so i cant fix my two creators issue for my server?

[cobalt sleet]

Not at the moment

[quartz radish]

alright

thanks

[burnt kite]

Something wrong with redeeming votes?

Can’t redeem my last month $ votes

[cobalt sleet]

You should ask in #auctions-support

[burnt kite]

Nvm it shows 0 redeemed, but in auction it is showing.

[cobalt sleet]

Probably just cache

[sturdy swan]

777?

[cobalt sleet]

Please move to #general if you don't have any top.gg support related questions

[sturdy swan]

i only have 33

[sturdy swan]

ok

look

[cobalt sleet]

What's wrong?

[sturdy swan]

it got invited and viewed

so people saw it

[cobalt sleet]

Yes

[sturdy swan]

so why isn’t it on the website now

like search wise

[cobalt sleet]

We told you. It's a site issue. People might find the top.gg page through Google or through links used in your bot's commands. Not necessarily top.gg search.

[sturdy swan]

ok

My Bot doesnt get approved... :/

[cobalt sleet]

Dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

You re-submitted on the 31st of August

5 days ago

It'll be reviewed soon

[sturdy swan]

thank you

[spiral frigate]

if my bot isnt verified and hit at 100 servers itll get removed from topgg unless i verified my bot

right?

[zinc oracle]

nope

only if your bot is in queue and at 100 servers and isnt verified(we cannot test it then)

[spiral frigate]

oh so it can be still in topgg?

[zinc oracle]

yep

[spiral frigate]

ah

[sturdy swan]

i got this message. what should i do?

[spiral frigate]

i have to not worry about time then

[zinc oracle]

site issues, should be fixed soon

[sturdy swan]

thank you 😄

[ripe crest]

The discord bot I submitted in in maintenance mode

I set up the help command and stuff

[ripe crest]

bc djsv13 fyi

[zinc oracle]

probably best to not submit a bot until its ready to be public. We are a public listing after all

[tardy nimbus]

For some reason, when im on top.gg and try to login into my account, it does not work?

[zinc oracle]

refresh

[tardy nimbus]

k thanks

[sturdy swan]

im signed in, tryed to resync and refresh, reinvited the bot, and nothing seems to work. is it possible for a dev to reset the server? it has been like this for about 3 months