support

[meager osprey]

;-;

[blissful sonnet]

#commands

[meager osprey]

i want that info

[blissful sonnet]

@cobalt sleet

[meager osprey]

...

[blissful sonnet]

help :))

[cobalt sleet]

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cobalt sleet]

Don't use that link

Go to the homepage and click the link in the menu

[blissful sonnet]

due to massban cmd my bot decline so need to fill form again

and before also i go from there but today this happen

[cobalt sleet]

Dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

For the login solution

[blissful sonnet]

150 cookies in use lol

[cobalt sleet]

Clear your cache and cookies

[blissful sonnet]

dn

but same thing happing

:((

in main site also

[cobalt sleet]

Refresh after logging in

[blissful sonnet]

dn

closed the browser and restarted also

[cobalt sleet]

Are you using the homepage?

[blissful sonnet]

dn now idk how but fixed

thx for helping

[sharp pelican]

hi guys, i have a question, i have some commands in my (waiting for a response from top.gg moderators) bot, but some of this commands are in beta and i dont' added they in the commandlist... is this a problem for the moderators? i wanna be accepted

[cobalt sleet]

The majority of the commands need to work

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[cobalt sleet]

@sharp pelican please change your avatar to something more sfw

[sharp pelican]

ok

[sharp pelican]

did

[cobalt sleet]

Thank you!

[sharp pelican]

Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work

[sharp pelican]

i have a question about this

my bot require the administrator permission because it have some commands who need some permissions and for some reasons i opted for take the adminstrator permission and not the others but just one

[cobalt sleet]

No bot needs administrator permissions to work

We don't allow bots that require administrator permissions

[sharp pelican]

ok

[sharp pelican]

i will change it istantly

[balmy adder]

Hello why I see this?

[cobalt sleet]

Your bot hasn't been approved yet

[sharp pelican]

because the bot is in approval status

[balmy adder]

It’s approved, that’s why I have the rol Bot developer

[cobalt sleet]

What's the bot ID?

[sturdy swan]

is somi approved?

[sharp pelican]

watch in #mod-logs

[cobalt sleet]

Try clearing your browser cache

[balmy adder]

877310756960501790

[sturdy swan]

if it able to be voted

is it approved

[cobalt sleet]

Apparently you deleted it about 10h ago

[sturdy swan]

Last month I claimed the vote credits and claimed them this month also. How do I actually use them?

[balmy adder]

Delete?

[cobalt sleet]

Yep

[sturdy swan]

can u check mine

[balmy adder]

I don’t delete the bot ._.

I only edit it

[sturdy swan]

omg

[cobalt sleet]

Looks like you did. You'll have to re-apply.

[sturdy swan]

give that girl a promotion

[balmy adder]

Oh ._.

[cobalt sleet]

Dbl credits

[hidden root]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sharp pelican]

ok i changed it

[balmy adder]

So I need to upload again?

[cobalt sleet]

Yes

[balmy adder]

Oh

Okey

[sturdy swan]

when you reply to a review, it posts behalf my account instead of the bot and it does not reply, just sends it as a normal comment | also this increases review count and counts as 0 stars which makes my star rating go down

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

I'm just telling the issue so you fix

[cobalt sleet]

We know already

[sturdy swan]

OK

[cobalt sleet]

You can see all the known site issues on our GitHub issues

[sturdy swan]

cba tbh

I can’t add my server why

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Why’s that

[cobalt sleet]

The team is working on a new design which is causing some compatibility issues between the old design and the new one.

[sturdy swan]

Ok

hello

how can i get my bots invite url

@cobalt sleet

[cobalt sleet]

Use the Discord Developers dashboard

[sturdy swan]

i went there

now where do i go

@cobalt sleet

[cobalt sleet]

That's not related to top.gg support. Look online for help.

[sturdy swan]

is it this

https://discord.com/oauth2/authorize?client_id=881524636267991100&redirect_uri=https://discord.events.stdlib.com/discord/auth/&response_type=code&scope=identify bot applications.commands&permissions=2146958591

[violet tapir]

How did you test your both without knowing how to create an invite URL?

[violet tapir]

Yeah but.. why do you have the identify scope?

[sturdy swan]

idk

[spiral frigate]

why do u need scopes that u wont need

[sturdy swan]

how do i remove scopes

[spiral frigate]

just disable them in the dev dashboard, anyways not related to topgg

[sturdy swan]

ok

@spiral frigate they are all off

[spiral frigate]

pls dont ping me

[sturdy swan]

sorry

ok what do i do now

i turned them all of

which ones do i need

[cobalt sleet]

Go to #development this isn't related to top.gg support

[stray verge]

hello

[acoustic coyote]

hello my bot that i submitted that was awaiting approval just disappeared off my profile, what do i do? do i resubmit or did it just get rejected?

[stray verge]

i have applied for top.gg

for bot

but i didnt recive any notification

[sturdy swan]

just wait

[stray verge]

ohk

[stray verge]

how much time it take to get approved

[acoustic coyote]

thank you!

[sturdy swan]

a week

[drifting tinsel]

Under 2 weeks I think

[stray verge]

ohk

thx

[sturdy swan]

what time was this?

[cobalt sleet]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[drifting tinsel]

Yea 1 week

[stray verge]

yes

[cobalt sleet]

6h ago

[stray verge]

yes this is mine

i just joined

[cobalt sleet]

^

[stray verge]

this server

[stray verge]

ohk

[stray verge]

ok

thx for helping

[cobalt sleet]

No problem!

[stray verge]

[cobalt hare]

Is the replying to reviews on top.gg servers broken?

[stray verge]

idk

[pliant mauve]

yes

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

what is the support server section for when im submitting my bot

[cobalt hare]

Alright thank you

[last hinge]

I can't seem to redeem vote credits. It just keeps loading and nothing happens

[amber sage]

Hello

[reef pulsar]

Claiming credits stuck on the wheel of death

[last hinge]

yepppp

same issue here

[amber sage]

I'm currently having a problem trying to add a discord server

[sturdy swan]

Help me my bot got approuved but i dont find in top.gg

[stray verge]

maybe they are adding it

[pliant mauve]

It may take a while

[fleet kernel]

I like to delete my bot.

[sturdy swan]

Ok

[amber sage]

Umm does anyone know why it's doing this?

[sturdy swan]

my bot is approved but when I search it, it shows no bots found

wait a few hours

k

[pliant mauve]

dbl issues

[hidden root]

@amber sage

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

how much time plz ?

[pliant mauve]

few days

[amber sage]

Oh ok thanks

[ruby swift]

Same

[sturdy swan]

ok have a good day

i have same problem 🙂

[pliant mauve]

no worries

Please refer to the pins if you're have these issues

[amber sage]

Ok sorry I'm kinda new to this

[bold dew]

How do I transfer my voting credit to my PayPal? Already have $15 + it’s the start of the month

[unkempt solstice]

How do I get out of the beta mode?
The button disappeared a few days ago but I'd like to go back.

[pliant mauve]

you should be able to see it in the footer

[unkempt solstice]

I might be blind https://uwu.rip/PhoI.png

[pliant mauve]

is that the main page?

[unkempt solstice]

the landing page has no footer due to the infinite scrolling thing

https://uwu.rip/WE3i.gif

[pliant mauve]

Go to https://top.gg/me. Is there the option in the footer there?

[unkempt solstice]

nope

[pliant mauve]

hm

[unkempt solstice]

I'll just edit the cookie

maybe report this to veld

[solemn basalt]

Who is cosmic?

[pliant mauve]

me

dbl credits @bold dew

[hidden root]

@bold dew

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[winged fern]

Please help

I cant log in to top.gg

[solemn basalt]

Reload

[sturdy swan]

@winged fern

Just refresh it

[sturdy swan]

Yeah!

[winged fern]

I keep doing it

what????

[placid trail]

They’re predefined tags, you can’t make your own custom tags

[winged fern]

ohhh

[placid trail]

Just select the ones that best fit your bot

[winged fern]

oof

lol

but this is valid :/

[pliant mauve]

dbl issues

[hidden root]

@winged fern

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[winged fern]

thnx for the help!

[pliant mauve]

no worries

[winged fern]

Oh lol

so its not possible

sad

[pliant mauve]

》》Potential Fix: This can be avoided by submitting the bot first without adding the Support URL, then editing it in afterwards.

[torn frost]

Hey

I applied for auction

Can I get accepted

I got a server called crypto roads

And I don't know where to go to get applied I send a form and everything

Even messaged email

[pliant mauve]

It may take a while

[winged fern]

OO

thnx

[pliant mauve]

goodluck :)

[winged fern]

thnx

[late girder]

I don't appear to be able to login, after authorising nothing happens

[jade elbow]

@late girder click on advertise and than it should fix

[late girder]

perfect thanks 👍

[jade elbow]

Yw :)

[ionic mural]

I can't log in

the website

[sturdy swan]

what is showing

@ionic mural

[ionic mural]

I try to log in but nothing

wait let me send a video

[cobalt sleet]

Dbl pins

[hidden root]

@ionic mural

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

Dbl pings

check the pins

[neat mango]

Hello why i cant edit my bot?

[cobalt sleet]

Dbl issues

[hidden root]

@neat mango

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Dbl issues

dbl issues

Dbl issues

lel

[cobalt sleet]

They only work for staff

[neat mango]

When it will be fix?

[cobalt sleet]

^

[neat mango]

I read the pin message it says not working fot everyone something like that

[winged fern]

How do you add custom tags

statusroles doesnt seems to be in the tags selection

sad

[cobalt sleet]

You can't right now. Site issue.

[winged fern]

oof

[zenith cosmos]

I have encountered this suspiciois message

[torn pier]

its a scam brother

[zenith cosmos]

It seems like a scam. What can i do to help take it down/report it?

[torn pier]

hold the message and click report

and block the user

[torn pier]

report for scamming

[sturdy swan]

I have a doubt, it's bugged? I can't login for the part of discord bots to add my bot there

Nothing nvm

How long does it takes to get access to actions these days?

[torn pier]

dblupto

check the pins

[past quest]

help, the vots of my bots are very buggy

must be about 47 I think

[sturdy swan]

no

[sturdy swan]

they reset* every month

it resets every month

[carmine minnow]

Hey , I was tryig to add My server in Discord Servers nd it keeps redirecting me To bot authorisation ....

[sturdy swan]

Can someone explain how money just get's taken by Unknown users after all the hard work?

[sturdy swan]

how to get money

what?

how does that work

[lethal flax]

heya! can I please get help with transferring my server to a team?

[sturdy swan]

@cobalt sleet Hey, Do you know why?

[little owl]

what's voting credits plz ?

[odd ridge]

I assume the fact that you cant login has already been pointed out by someone?

https://i.imgur.com/uE5FBbB.gif

ah yes

pins

[cobalt sleet]

Lol that's just a bug on the site. The unknown user is you.

Dbl auctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[halcyon canopy]

same happened to me

we need help!

@limpid shadow

[sturdy swan]

I have applied never got accepted.

[halcyon canopy]

@sturdy swan

[cobalt sleet]

@halcyon canopy don't ping the team

[halcyon canopy]

where is the money now?

[cobalt sleet]

It's a known site issue

It's on your auctions account

[halcyon canopy]

so i wont get it?

[cobalt sleet]

Dbl auctions

[hidden root]

@halcyon canopy

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

What is the wait time?

[cobalt sleet]

Also, it's not money

It's credits.

[halcyon canopy]

that meens?

[cobalt sleet]

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[unkempt prairie]

Hey !

How can I create a tag ? The form is sending me an error

[cobalt sleet]

Not possible to create custom tags right now

[viscid zephyr]

just wonding if my bot is in the pending list?

[sturdy swan]

Mac, How long does it take to get in actions?

[unkempt prairie]

Will it be supported again soon ? It's quite important to have custom tags with the new search system

[cobalt sleet]

No ETA

[sturdy swan]

Oh.

[cobalt sleet]

(for everyone who just asked)

[sturdy swan]

This for actions no eta?

Or for custom tags?

[unkempt prairie]

both

[cobalt sleet]

Your bot is in the queue

[sturdy swan]

Does actions have a queue?

[cobalt sleet]

Moderators don't have access to the auctions approval process. You'll just have to wait.

It does take a few weeks.

[sturdy swan]

Okay, thanks for help! weeks.... wth

@sturdy swan my became in 2 days

[warm marten]

Hiii

[cobalt sleet]

You don't have auctions access @sturdy swan that's not what they're talking about

[warm marten]

My server is not published on top.gg help

[sturdy swan]

My came in 3 hours on my old account

[sturdy swan]

Oo

[cyan niche]

Sorry, just a question, is login kinda broke?

[warm marten]

When i search on my server it not come

[cobalt sleet]

Dblpins

[hidden root]

@cyan niche

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Dbl issues

[hidden root]

@warm marten

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

I was here in the early stages on my old account

[sturdy swan]

now for new account it gonna takes weeks

[sturdy swan]

[warm marten]

Why this website have too many problems

;-;

[cobalt sleet]

The team is working on a new design which is causing some compatibility issues between the old design and the new one.

[solemn cypress]

Hey, it's been 2 weeks since I applied for auction acess. I applied at Aug 18. I wasn't in this server when I applied. I don't have auction access, what should I do?

[cobalt sleet]

Wait longer.

It can take twice as long to get approved.

[kind ridge]

What is Invaild CSRF?

[cobalt sleet]

Just refresh the page

[kind ridge]

Ok

[wooden linden]

İ am not able to login to top.gg website

[cobalt sleet]

Or clear your cache if that doesn't work

[cobalt sleet]

Dbl pins

[hidden root]

@wooden linden

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[kind ridge]

I am not able to find bot when I enter id of bot and and click on find bot button there happens nothing

[wooden linden]

Of which channel

[cobalt sleet]

This one

[cobalt sleet]

Check the pins

[kind ridge]

Ok

[next orchid]

@nimble yew

question

[cobalt sleet]

No don't ping team members please

Just ask your question

[next orchid]

ok

can i add a review in my own bot

?

[cobalt sleet]

Dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[cobalt sleet]

That's kinda like liking your own Instagram photos. Kinda cringe.

[oak ginkgo]

this bug i also faced

[sturdy swan]

hi

anyone can explain me why when i execute the command "cambiar" it change the nickname to "Apodo Moderadoundefined"?

#development

sorry

it says invalid csrf when i try to find my bot can someone help

[cobalt sleet]

Refresh the page

[cobalt sleet]

Refresh the page

[sturdy swan]

I did

Same thing

[cobalt sleet]

Clear your cache

[sturdy swan]

Will I loose my streak?

[cobalt sleet]

No

Clearing your cache won't make you lose your streak

[hasty kernel]

hey there my bot get approved and when i tried to search it on top.gg No bots found 😦
?

[sturdy swan]

wait a few hours

For some reason when I clicked the poketwo blue text it worked

[cobalt sleet]

It can take a while to get indexed in search. Try editing your page, saving, then wait 24h.

[cobalt sleet]

Because that's similar to refreshing the page

[cobalt sleet]

Clear your cache

[hasty kernel]

cool

still not there i will wait few hours maybe it well take while

[next orchid]

Why my bot is not visible

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[next orchid]

help!

i cant

turn off my beta version of website

MANAGED

[cursive elk]

how do i claim/withdraw/use/whatever you call it my credits?

[upbeat swan]

Why I'm not able to log in?

It is refreshing the page over and over again

[cyan palm]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[hidden juniper]

How can I contact the Founders?

[regal blaze]

my bots approved still cant change anything

[open perch]

@regal blaze it's takes time to show

Site has just too many issues

It will show on top.gg new bot page

Dw

[regal blaze]

why this site full of issue

like

aah leave it

[open perch]

Check pins

[regal blaze]

i m happy it got approved

[open perch]

Good luck with your bot

[regal blaze]

ty

[hidden juniper]

My friend's account has been banned from here, how can I open it?

[zinc oracle]

they can contact the appeals email

dbl appeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[sturdy swan]

Votes are not getting showed correctly

[cursive elk]

so..i want to make my discord bot open source, should i put a license on the github repository? and if yes what license do u think fits well?

[open perch]

Depends

[cobalt sleet]

Refresh the page

It's just server side caching

Cloudflare

[cursive elk]

explain more pls?

[zinc oracle]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

On tags page,bot page is correct

[cobalt sleet]

Yeah that's just server caching

[sturdy swan]

Yep,it got highered ig

[pine bay]

Oh wrong channel sorry.

[sturdy swan]

One question why i can't submit my bot?

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tardy harbor]

theres like page with css and etc for top.gg and example of the top.gg possibility

[cobalt sleet]

You can use custom CSS in your bot's description. There is no guide for customising the page because you just do it using basic CSS and inspect element.

If you need help learn CSS online or ask in #development.

[tardy harbor]

oh ok thanks

[flat goblet]

hey I changed the name of my bot like yesterday, but on top.gg it still shows the old name. How do I change it?

[cursive elk]

i want to make my bot open source, what license do i choose so that anyone viewing the repositry can copy it or something like this

[cyan palm]

Could you try to use refresh data button on your bot page & refreshing the cache

[cyan palm]

this seems like #development question I guess

[flat goblet]

oh thanks man

[cursive elk]

oh ok

[open perch]

You need to check which license more suit you. Every license has has its own perk

Just search open source license

[cursive elk]

ok thanks for the help

[vale patio]

@pliant mauve could you help guide me with fixing my bot...idk whats wrong....it works perfectly for me but it keeps getting declined after being reviewed and apparently the problem is that none of the listed commands work for the bot reviewers so idk whats gg on...help!!!

[zinc oracle]

dm the reviewer that denied it

[dense ginkgo]

trying to redeem ,whats wrong with it

[cobalt sleet]

Refresh?

[mossy gust]

how o u get the bot developer role?

[zinc oracle]

have an approved bot on topgg

[mossy gust]

how long does it take to get the bot approved

[zinc oracle]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[dense ginkgo]

doing that for a hour

[sturdy swan]

Question. Could I release a somewhat unfinished bot and add features along the line (some of which might require more permissions than when first applied)

yes

as long as your bot works, you can add it

also if it doesnt break the rules

What about changing the permissions integer?

[long ferry]

Fine too

[sturdy swan]

Thank you!

[hot oyster]

?

[sturdy swan]

did u login?

[hot oyster]

yea

[sturdy swan]

refresh

and try

[hot oyster]

same ...

[sturdy swan]

ummmm

[hot oyster]

Oh don't worry problem fixed

[sturdy swan]

ok

[bright badger]

Wht to do

[dense ginkgo]

uff its buffering for more than an hour now

[sturdy swan]

refresh

question. how to add my server on top.gg?

[bright badger]

@sturdy swan

Still not

[sturdy swan]

oh did u login?

[bright badger]

Yeah

Wht to do

@sturdy swan

[tawny ingot]

Is there a place where I could check the lifetime votes for the bot or is it just monthly?

[bright badger]

Bro can someone reply

<@&695153281105920070>

[sturdy swan]

u should not ping them

[bright badger]

Why

I want help

That's why I pinged them

[zinc oracle]

please dont tag roles

[bright badger]

Hlo

U a mod

Can u help me

[quaint sand]

Are approvals taking too long? Waiting for 1 day?

[zinc oracle]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[zinc oracle]

read pins

[bright badger]

But I don't have login iasue

I have this

[zinc oracle]

ok, did you read pins?

[tacit idol]

your list of issues is way too long to expect people to parse through it

you could just paste them the relevant part

[tacit idol]

this one presumably

[sturdy swan]

/servers/me

Spanish?

[cursive elk]

what are things that i can use vote credits for?

[sturdy swan]

Plss

Spanish

[lone anvil]

Ads and thats about it

[cursive elk]

is there like a guide or something that can help me?

[sturdy swan]

:(

[cursive elk]

or somethin that has more info

[sturdy swan]

Helppp0

[cursive elk]

what

is your problem

[sturdy swan]

Help spanish

Á

[tepid plank]

Hello ! When i try to modify bot info in my page top.gg , the changements are not saved. A solution ?

[cyan palm]

Check pins

[cyan palm]

hola! como puedo ayudar?

[tepid plank]

Where ?

[cyan palm]

dbl issues

[hidden root]

@tepid plank

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[copper sluice]

How do you use the weather bot

[cyan palm]

@random perch Please don't advertise

[nocturne ledge]

Hey hello peoples

Top gg not logging in. Help me

[tepid plank]

thanks you

[cyan palm]

Try to refresh the page after you log in

[cyan palm]

dbl wrongserver

[hidden root]

@copper sluice

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[nocturne ledge]

I try but it doesn't work

[sturdy swan]

Aproximadamente en cuanto tiempo se tardan en reponder lo de el bot?

[cyan palm]

1 semana o más. Puedes consultar aquí
<#support message>

[sturdy swan]

Thankss

[cyan palm]

Could you try to refreshing cache by pressing ctrl + f5

[sturdy swan]

mem are going to ping right?

[cyan palm]

Yes, also you'll get a DM from @hidden root

[nocturne ledge]

Oh, soo thanks. :)

[sturdy swan]

Okay

[misty musk]

My vote is ready and I tried to vote many times now but it always says that i already voted and have to vote in 12h again I also tried to vote on different devices and with a vpn nothing changes... (i only have 1 acc)

[valid root]

where does the support server option show up on the beta because I cant see it

[long ferry]

"your vote is ready" is stated by the bot I assume?

Could you try again in a few hours

[misty musk]

i tried it many times since like 5h

[sturdy swan]

The add your bot section it still have issues?

[cyan palm]

Right below invite url input
https://i.imgur.com/sVebfhp.png

[valid root]

no

where it shows on the page itself

I have one set it just doesnt show for me

[misty musk]

holy shit it worked

[long ferry]

I'd always suggest giving it 1-2 initial hours after the bot claims your vote is ready

dblupto

[hidden root]

@neat bough

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[neat bough]

What

[static tapir]

Hello! My server won't show up in top.gg's page

[sharp narwhal]

dbl pins

[hidden root]

@static tapir

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[static tapir]

Alright

[neat bough]

Hey everyone bots verifry 1 2 3 day ??

[sharp narwhal]

dbl upto

[hidden root]

@neat bough

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[neat bough]

Whatt

??

[sharp narwhal]

Read the bot's response.

[neat bough]

Ok

[exotic dock]

I need help with something, if it is in Spanish better

[static tapir]

Hey I read the response from pins, didn't really get the fix. Would you mind to elaborate a bit or mention me the appropriate section where

[desert prism]

Hey, I can't add a new server

[mint shoal]

Yeah same here.

Any ideas when the site will be fixed?

[hidden pike]

How to off top.gg beta website?

[stoic socket]

clear cookies

[hidden pike]

How to do in mobile?

[hidden pike]

Which one?

[stoic socket]

no clue

lemme search on ✨googl✨

[hidden pike]

Okk

[static tapir]

I already cleared cookies and restarted browser, no luck

[hidden pike]

Same problem?

[stoic socket]

or

scroll to bottom

disable beta features

[hidden pike]

No option there

[static tapir]

Already disabled

[hidden pike]

How?

After disable after refreshing data it fixed

[static tapir]

I'll try once again

[hidden pike]

Just tell me how you did?

[mint shoal]

Bro when is adding a server going to work again?

[mint shoal]

The issues pin was made in May

[hidden pike]

Here no option aaaa

[mint shoal]

This issue has been happening for several months?

Pretty dumb.

3 months and the developers can't fix a simple issue for authentication? Lmao.

Jeez, Facebook wasn't even this slow with my issue yet they took 2 months. And they had NO CONTACT METHODS. Just a shake to report feature.

[long ferry]

@mint shoal you have to know that the issue you're facing is not the only one currently present. Our development team is already doing their best to fix these issues to allow the best experience on top.gg. This might take time though thus we have no ETA on that.

Facebook and co has more than 20-30 devs working on the site, not a small development team of iirc 5-6

[mint shoal]

I'd prioritize major issues first. But I mean since may 2021 you've only fixed two issues?

[long ferry]

Again there's issues that have priorities, others not so much, but will eventually be fixed

[mint shoal]

Okay, thanks. I understand.

[long ferry]

You cannot simply compare a big company with several Dev teams with a site with 5-6 devs. Thank you for your understanding

[sturdy swan]

How to get a widget?

[static tapir]

https://top.gg/servers/`serverid`/vote works
But https://top.gg/servers/`serverid` doesn't

Page won't show up even after suggested methods

[feral pawn]

I read the announcement for the beta as it says Vote Button Unlocked After 10s. Is it unlocked after 10 seconds even if im a top.gg pro member or is there no wait?

[visual delta]

Anyone know whats up with the voicemaster bot

[sturdy swan]

i made a reverse image searh bot for moderation to help fight the catfish! when can it be approved? 🙂

[cobalt sleet]

Dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

If you're a Top.gg premium member you shouldn't have to wait afaik.

[feral pawn]

Ok

[tribal pasture]

@cobalt sleet now err are still did you know hen it fixed?

[cobalt sleet]

What do you mean?

[tribal pasture]

My err

[tawny crag]

So

There is a big issue I have

I login

Then go to my bot's page

And then it shows I am not logged in

[tribal pasture]

Clear cache

@tawny crag

dbl cache

[tawny crag]

I did not long ago

[cedar tree]

Hey ive got a question, my bot got approved but it doesn't show up in top.gg

[tribal pasture]

@cobalt sleet

[tawny crag]

Alright thank you

[tribal pasture]

Wellcome

[cobalt sleet]

Clearly hasn't been resolved yet.

[tribal pasture]

I know what is the reason

[cobalt sleet]

Site issues

[tribal pasture]

Because i sumit bot with my old nick name

[cobalt sleet]

No

[tribal pasture]

Which has an ornate letter, and maybe that's the Airror.

If i delete bot and resummit i think it will work

[cobalt sleet]

No please do not do that

We never recommend deleting bots in an attempt to solve site issues. That won't make any difference and will only spam the queue.

Just be patient and it'll get fixed eventually. In the meantime, you can get your vote count and server count from the #topgg-api if you really want to show it on your site.

You don't need the widget.

[tribal pasture]

@cobalt sleet this err from i add bot

[cobalt sleet]

I am aware

[cedar tree]

@cobalt sleet is there a reason why my bot doesnt show ln top.gg

[cobalt sleet]

Clear your browser's cache and reload

[tribal pasture]

I mean, when I put the bot on the site,

[surreal pike]

how can I reapply my bot, it was declined but the webpage is still there

[cobalt sleet]

Yes. Use #topgg-api to get your vote and server count. You don't need the widget.

[cobalt sleet]

https://top.gg/bot/new the old webpage is still showing because it's in your cache. Clear your cache.

[surreal pike]

Oh, okay, thank you.

[calm silo]

how can i make my description look like this too?

[sturdy swan]

markdown i think?

Or am I wrong on that one

[calm silo]

how do you do that?

[humble eagle]

https://markdownguide.org

[cosmic basalt]

I introduced the bot on the platform three days ago and haven't received any news yet

[long ferry]

dblupto

[hidden root]

@cosmic basalt

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[calm silo]

what do i need to do`?

[coral reef]

dblissues @calm silo

[hidden root]

@calm silo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[calm silo]

what do i need to do @coral reef

[coral reef]

Read the pin please

[white badger]

Just received a spam DM, I suspect it might also be a virus because there's some fishy business going on with the exe when I checked it
@undone pelican 882380716485271643

[calm silo]

so it's the website problem? @coral reef

[coral reef]

yes

[calm silo]

ok

so there is nothing i can do to update it?

[coral reef]

No not at the moment no

[calm silo]

when then

[coral reef]

You can wait and try again later but other than that you can't

No ETA

[rose tapir]

When I enter my profile, 5 votes appear. When I enter the bot's profile, 1 vote appears.

[coral reef]

cache issue

[long ferry]

Check the other fields if you have filled out everything

Make sure you met the requirements on the fields

[calm silo]

it's filled.

it says its updated

but its not

[coral reef]

Try refreshing your cache

[calm silo]

uhm?

dosen't work

😐

[viral steppe]

Is replying to reviews currently broken?

[orchid axle]

Currently known - Pinned messages 🙂

[viral steppe]

oh my bad

[white badger]

Just confirmed that this is definitely a virus, dm for proof. Please remove this person asap

[cobalt sleet]

DMs please

[viral horizon]

Can you save vote credits over multiple months?

Like do they carry over?

[zinc oracle]

yes and no, you can technically stack twice.

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[unkempt verge]

When I want to add my server on the 'Add your Server' it says this (below)

500
Something went wrong...

Go back

Return home
If you believe something should be here, contact us through our discord or at [e-mail].

that is what it says ^^

Isn't there @ modmail

[formal nimbus]

Yes

[unkempt verge]

so where do i type my question

in modmail

I cant find it

[formal nimbus]

Oh no not in server sorry! You didn't specify

[violet tapir]

dblwrongserver

[unkempt verge]

oh ok

[violet tapir]

@cobalt sleet

[unkempt verge]

but what about that msg

[cobalt sleet]

Check the pins @unkempt verge

[unkempt verge]

ok

[formal nimbus]

Pins

[unkempt verge]

kk
thx

[formal nimbus]

NoProblem

:)

[cobalt sleet]

No they appear in logs but that channel is hidden right now due to a ping vulnerability.

Your name will go green and you'll get a DM from @hidden root

[sharp pelican]

oh ok thank you

[cobalt sleet]

If it's declined you'll get a DM from @hidden root and a ping in #mod-logs

[flat goblet]

Hey even when I clicked on "Refresh Data" after changing my bot's username, it still shows up as the old name

[cobalt sleet]

Clear your cache

[sharp pelican]

lol

Mac

how much bots are in approval waiting phase right now?

[cobalt sleet]

We don't disclose information about queue length

[sharp pelican]

ok sorry

[cobalt sleet]

Or your position in it

[sturdy swan]

with wich bot we can setup vote counter plz tell me

[cobalt sleet]

Dbl wrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cobalt sleet]

Otherwise you can code it yourself with https://docs.top.gg and #topgg-api

[sturdy swan]

what is the prefix of @small lantern

[cobalt sleet]

It doesn't have any commands except -ping

[high lily]

My main account is compromised, I have a report into discord and I have shut down my bot. Do I need to do anything further? (And Removed it from all servers for security)

[cobalt sleet]

If your bots are listed on top.gg you can request their removal if you can prove ownership through an eval command or changing the bot's status. Please DM a moderator if you want to do this.

[heady briar]

hey uhh dms?

dont wanna share stuff here

@cobalt sleet can you check ur dms pls

[coral reef]

Patience please

[lofty gyro]

what is the command to check uptime of a bot

[sturdy swan]

How can i redeem my top.gg 15$ cash

[dusky ice]

So I recently clicked on an option that changed the theme of my top.gg website page. Is there anyway that I can change the theme back ?

[cyan palm]

I guess you just turned on beta features. Go to your profile page and scroll down to footer section, there should be a switch that toggles beta mode feature

[cyan palm]

dbl credits

[hidden root]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

What is invalid csrf?

I cannot add bot

[thorn coral]

Hello, I have read what is on the top.gg page and I just wanted to see when they will verify the button nl is trouble I just want to know

[cyan palm]

Invalid CSRF on bot submission.
》》Potential Fix: Refresh the site and/or relog.

[sturdy swan]

Thx

[modern forum]

How do I check my vote credits which I redeem3d

[cyan palm]

Are you asking when your bot is gonna be reviewed? if not could you ask it again in different way please

[modern forum]

How do I get impressions in my bid

[sturdy swan]

How to make like this in description?

[rain wedge]

[thorn coral]

Yes, sorry, I'm not very good at English, I'm sorry for not being able to explain myself well.

[cyan palm]

Go to auctions page then pay section, there should be your wallet

[sturdy swan]

Like this

[cyan palm]

You can ask it in your native language, I can translate it

[modern forum]

How do I get impressions on my bot? And also 9 accidently big 20$ but I only have 15$ in my credits

[cyan palm]

Long description supports markdown, css & html. You can use css design your bot page/description

[cyan palm]

You can ask this in #auctions-support

[modern forum]

@cyan palm I asked but no reply from 12 hours

[whole spade]

It's nice viewing the beta site.....but how do I turn it off, the toggle is gone from the nav

[cyan palm]

Go to your profile page first, it should be in footer

[whole spade]

it is not

[cyan palm]

let me check again

[thorn coral]

si queria saber como cuanto tiempo se tardaria esto de la revisión soy nuevo en esto

[cyan palm]

1 semana o más en este momento. Puede consultar el mensaje a continuación

dbl upto @thorn coral

[hidden root]

@thorn coral

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[heady briar]

@cyan palm uhm can i send u a report bc i didnt get a response from mac

[sturdy swan]

cannot log out

[sturdy swan]

from my side the option is completely gone

[thorn coral]

Muchas gracias

[cyan palm]

could you try to refresh cache? cause it should be in the footer

[sturdy swan]

**plz help **

[sturdy swan]

http://img.nebulalist.cf/8slpqk10

yeah its not there

[cyan palm]

Check pins

[cyan palm]

just to be sure, this is on profile page right?

[sturdy swan]

yup

[cyan palm]

Thanks, I'll be checking on that

[modern forum]

Why can't I buy extra credits?

@cyan palm

[pliant mauve]

could be because you're not using your real information on paypal

[modern forum]

Also is there a way to delete a bid amount?

@pliant mauve no I am

[pliant mauve]

hm, I can see "jelly dev" in there

[modern forum]

Yes my email is jellydev

Oh u mean Name

Lol

[pliant mauve]

mhm

[modern forum]

Okay I will try my real name

I tried my real name still no

I need to use my email account's first name and last name?

[pliant mauve]

it should be your paypal's first name and last name

as well as the email on your pp account

[modern forum]

Ok

I tried that too

Still its same

[cyan palm]

@modern forum Also please use #auctions-support for auction questions. You just have to be patient to get answers.

[modern forum]

Yea okay but why I can't get my checkout. If I don't get it I won't be able to pay for bids

Help @cyan palm

[cyan palm]

You can try different payment method, please read the message I just sent

[modern forum]

Yea but u don't help me there

[rapid quiver]

Anyone know of a vote listener event for java

[cyan palm]

as I said, you just have to be patient. You can even check the message history to see if anybody else had this issue before.

[cyan palm]

https://docs.top.gg/libraries/java/ this might help

[rapid quiver]

Ah so i need to make my own listener

[sturdy swan]

where can i see if my bot is accept_

?

[pliant mauve]

You will get a dm from @hidden root

#mod-logs if its declined

[mighty idol]

What is top.gg credits

[cyan palm]

dbl credits

[hidden root]

@mighty idol

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sand flower]

it was redeemed . now what will happen

[hollow moat]

i cant add my server to top.gg

[winged fern]

what does it say?

[hollow moat]

add to top.gg

[winged fern]

and?

[hollow moat]

nothing

[winged fern]

kay give screenshot

[hollow moat]

k

[placid bay]

hey, i'd like to report 2 users who have applied for top.gg with my bot without my approval or request

[winged fern]

ping or dm to a mod

[hollow moat]

i forgot to click on servers

btw thx

😅

[placid bay]

both of these submissions weren't approved by me #mod-logs message
#mod-logs message

[winged fern]

@real laurel sorry for the ping but this seems serious

[placid bay]

this is also the third time it's happened lol

[winged fern]

Most moderators are friendly

other than a certain

nvm

[long warren]

i need help

[quaint escarp]

What

[winged fern]

with what

[long warren]

ahmm my final setuping of vote tracker

[winged fern]

wait

I have vote tracker code though

for discord.js

[maiden herald]

B E L U G A

[winged fern]

const Topgg = require('@top-gg/sdk')
const webhook = new Topgg.Webhook(process.env.webhookPW)

app.post('/vote', webhook.middleware(), (req, res) => {
  console.log(req.vote)
 

  client.channels.cache.get('channel id here').send('I am Voted by <@' + req.vote.user + "> ( " + req.vote.user + " ) ")
})```

[long warren]

no i mean setuping vote tracker bot in my server

[winged fern]

just paste it in main file of your verfied bot

[long warren]

im in a final step which has 4 steps

[winged fern]

uhhh

[long warren]

im only using cp

[long warren]

the vote tracker bot is not mine lol

[winged fern]

oh that

yiu have seperate bot

then ping whoever made it cause idk who lol

[dusky ice]

oh ok

Thank you so much

I dont seem to find that option

[cyan palm]

Yes, I have noticed some users can't see the option. So it's not really possible to turn that off atm

[sturdy swan]

How can i add this plz ?

Where i can find the overview think ?

plz a mod

??????

[pliant mauve]

dbl servercount

[hidden root]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

huh i don't understund what inside of this web can u tell me or explain

[pliant mauve]

You can display your server count using the top.gg API

kindly read the documentation linked in the message

[sturdy swan]

i didnt understund nothing i readed the whole

[pliant mauve]

here read this part https://docs.top.gg/libraries/javascript/#posting-bot-stats

[full nebula]

@pliant mauve friend

[pliant mauve]

hm?

[sturdy swan]

im not with js

[pliant mauve]

with what language then

[sturdy swan]

bdfd

[pliant mauve]

I dont think that's supported by the API

[sturdy swan]

oh my bad

[pliant mauve]

these are the only supported ones

https://i.imgur.com/r1YQEFG.png

[wide spade]

👀

[full nebula]

hiye, hru

[pliant mauve]

#general brotha

[sturdy swan]

bdfd isnt a lang also #topgg-api

[full nebula]

o forgot i clicked support

[proud sluice]

im trying to add a server

[pliant mauve]

dbl issues

[hidden root]

@proud sluice

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[proud sluice]

ok, thank you

[winged fern]

dbl help

[dusky ice]

ok then

[orchid spindle]

How come when I try to add my server to this, it direct me to a 500 error message. Does anyone have that same issue too?

[uneven heath]

hey

i am unable to add my own server to server list

can anyone help

[next orchid]

Glitch

?

In preview mode i can even write a review of my own bot

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[limpid ledge]

I cant redeem my credits, it says its already been redeemed (I'm a server owner and I dont have a team on top.gg)

[sturdy swan]

@limpid ledge read the pins

[limpid ledge]

I did

[sturdy swan]

this is probably what the mods will say

[limpid ledge]

I mightve missed something

[sturdy swan]

topgg is facing multiple site issues
probably because they use php

[winged fern]

How long does it take to process ban appeals

[sturdy swan]

takes months

[wanton fossil]

how do i know when will my bot be approved?

[sturdy swan]

no one can

[pliant mauve]

dbl upto

[hidden root]

@wanton fossil

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

that ^

[wanton fossil]

Alright thanks

[pliant mauve]

no worries :)

[sturdy swan]

when i try to login it just redirects me to home page

[languid mauve]

How do u see my servers invite leaderboard

[cobalt sleet]

Dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Dbl wrongserver

[hidden root]

@languid mauve

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[tiny igloo]

How many days it takes to approve a bot

[winged fern]

2 weeks

😦

[tiny igloo]

Really?

[sturdy swan]

1 week*

[winged fern]

yeah...

Make sure it doesnt have github codes

I had to wait 1 month just tog et my bot in

and then

and then

then

[cobalt sleet]

Dblupto

[hidden root]

@tiny igloo

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

You only applied yesterday? 🤔

[winged fern]

thats my 2nd bot

yawn

[cobalt sleet]

But I only see one bot submitted for you? Are you sure the other bot was submitted?

[winged fern]

Damn pixie is cool

perhaps removed

[cobalt sleet]

What was the ID? Lemme check for you

[winged fern]

No need

That bot is a waste

[alpine zephyr]

me too

[plush herald]

Sometimes when i try voting for a specific bot, the page just entirely crashes and the page reloads for some reason, anything that could help?

I tried clearing cache

[winged fern]

web error

or pc error

[sturdy swan]

[crimson bolt]

The problem of redeeming credits i think is for everyone

[alpine zephyr]

sir

[cobalt sleet]

You need auctions access to use credits

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[spare snow]

UMM want support

I CANT see my server in top.gg

EVEN when I ADD it

[tulip flicker]

Hey i want my bot to get approved in top.gg

Can anyone tester can test my bot and approve it

The bot is - Yorunja

[sturdy swan]

I can't add my bot in the bot list, are with issues still?

[sturdy swan]

you need to wait

Reis, are still DBL problems?

[tulip flicker]

Ah more how much time

[sturdy swan]

1 week or longer

[sturdy swan]

see pins for known issues

[sturdy swan]

But the pins i want doesn't appear there

[stoic socket]

Is there a way to get bad bot feedback removed? I had someone leave a 1 star rating saying my bot doesn’t work (when It 100% does) all because they didn’t read how the bot works!

[cobalt sleet]

Click report and a moderator will investigate

[vital lintel]

Hello there, I applied for auction maybe 3 months ago and have still heard nothing, any advice on what to do next? I keep messaging but unfortunately nobody responds.

[cobalt sleet]

Just be patient

It takes a while

[vital lintel]

Yes I've heard this

Do you know how long roughly? 6 months?

[tulip flicker]

@cobalt sleet can you test my now

[cobalt sleet]

No ETA. Mods don't manage auctions access. If you sent your application it will be reviewed. Just need to wait.

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed