#support

1 messages · Page 521 of 1

fierce swallow
#

Can I like report reviews of people who are salty because I warned them in my support server for breaking the rules

hollow trellis
#

yeah

#

theres a report button

sturdy swan
#

My bot was recently verified, but when i search for it, it does not come up. Does it take some time to process or does it not show up in searchs until it has more upvotes?

fierce swallow
#

Uh can i like report this?

#

The report button doesn't work

wild vale
#

nothing works really

fierce swallow
#

It didn't work tho

wild vale
#

yeah

#

reviews are extremely broken

sturdy swan
#

Hi

fierce swallow
#

This lower guy left a "bad" review because I warned him for breaking the rules, also i didn't change anything on my bot feature wise (in terms of removing stuff) in the last 6 months, also a website is a great way of showing commands instead of squeezing all of them in a small embed also slash commands all have descriptions so you don't even need a help command, just type / and all the commands come up WITH DESCRIPTIONS
Also the bot has literally no "member features" because it's not designed for that, it's a PURE role bot like wtf

#

He just wanted to hurt my rep

sturdy swan
#

Yo

fierce swallow
#

Also the fact that he has a self hosted bot with the exact same name as mine and him leaving this bad review is just riduculous

sage monolith
#

bot avatar isnt showing

pliant mauve
sage monolith
fierce swallow
#

Can I talk to a mod somehow

pliant mauve
#

yes, feel free to dm a mod

fierce swallow
#

Okay

keen pumice
#

Anything I can do?

void lagoon
#

Im Looking for a Point system bot, something where only Mods can effect Points and has a custom shop n stuff. Any Suggestions???

onyx condor
#

What does this error mean, and why does it keep telling me that I’ve already voted and to wait 12 hours when it’s been 24 hours ago that I last voted?!?:

cloud star
#

is there a known issue where the analytics page won't load?

pliant mauve
#

yes its a known issue

cloud star
#

oh, alright then

#

can someone confirm if this person is legit?

lone anvil
#

no lol

cloud star
#

their account is cojax#0051

#

if theyre fake, do I ping mods?

#

ill just post screenshots of the whole chat, and then ping them ig

pliant mauve
#

no need to ping all the mods

cloud star
#

alright, so who do I ping?

pliant mauve
#

any online mod

cloud star
#

@real laurel

#

also, new update: they changed their name
their ID is 877314415022706739

pliant mauve
#

@cyan flint nvm neko go it

cloud star
#

sorry @sturdy swan I was wrong you were just trying to help me

pliant mauve
#

your issue has nothing to do with wallet for trading. Kinda weird

cloud star
#

it was sarcasm lol

minor crow
#

its either a kid with too much time on their hands or a whatsapp indian scammer has moved to discord

minor crow
#

insert phineas and ferb meme

cloud star
#

they wanna give me unlimited access, and idk access to what

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ill just post more screenshots of chat now

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the convo is not worth continuing

minor crow
#

I tried to bait one of them but they change accounts quite quickly

cloud star
minor crow
#

save the kids coin

cloud star
#

time to shitpost in his dms so that little shit either blocks me for good or runs away to his mama

cobalt sleet
#

-b 877314415022706739 Impersonating Top.gg staff

wild stoneBOT
#

dblMod Banned Aarahnn#0051 (@rough torrent)

#

dblMod Banned Aarahnn#0051 (@rough torrent)

cobalt sleet
#

Thanks for reporting

kind eagle
undone bear
#

Is it possible to take my server off top .gg

winter walrus
cobalt sleet
undone bear
keen pumice
#

Is this officially from this server or a scammer?

minor crow
cobalt sleet
#

User ID just in case?

keen pumice
#

Lemme check

#

877314415022706739

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@rough torrent

quiet belfry
#

I can't found my server by searching in top.gg how to fix this?

cobalt sleet
keen pumice
#

Okay thanks

cobalt sleet
sturdy swan
#

Is the problem fixed?

#

The adding servers one

keen pumice
#

Can anyone help me about this

sturdy swan
#

Same

cobalt sleet
#

Were you testing a server webhook? @keen pumice

sturdy swan
#

On a channel

cobalt sleet
sturdy swan
#

afaik?

cobalt sleet
#

As far as I know

sturdy swan
#

Ooh

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Okey

quiet belfry
cobalt sleet
#

You need to make it public in your Discord Developer dashboard.

quiet belfry
cobalt sleet
#

Yes. But you need to make it public.

versed smelt
#

my old account got hacked, can you please somehow lock my public bot so it can't be invited anymore?

quiet belfry
versed smelt
#

I have noticed that they only took it offline

quiet belfry
hidden rootBOT
versed smelt
#

nah I just want to take the bot down off the site somehow to not get in trouble

cobalt sleet
#

Bot ID?

versed smelt
#

I can send all the proof needed

quiet belfry
#

Top.gg always saying your application is not public how to fix this?

dull moat
#

How do I add a server

cobalt sleet
delicate lichen
#

Jesus

#

i am finally unmuted

#

i got unmuted and the review is still there @cobalt sleet

plucky hornet
#

why can't i add a server on top.gg

#

anyone? help :()

cobalt sleet
cobalt sleet
#

Are you sure you're putting the correct ID in? Are you sure it's the bot ID?

cobalt sleet
quiet belfry
plucky hornet
#

ok ty

quiet belfry
#

Where my bot available

#

Is I need the bot online too ?

cobalt sleet
quiet belfry
cobalt sleet
quiet belfry
cobalt sleet
#

What's your bot ID?

#

That works

quiet belfry
#

Let me check again

cobalt sleet
#

(deleted the ID so no one steals the listing)

quiet belfry
cobalt sleet
#

What's your issue?

quiet belfry
cobalt sleet
harsh bear
#

Yes it's been months

potent rapids
#

Guys how do i show member count on page? And is it meaby possibile to put that data in description so it will update itself

potent rapids
potent rapids
long ferry
#

you need to continuously post it yourself

potent rapids
#

Okay so ima just put it in loop

cobalt sleet
#

You can see some examples in the pins in #topgg-api or ask for help there.

potent rapids
#

I will put const ap = AutoPoster("top gg token", client)

long ferry
vivid kettle
#

I opened more than one team, how can I delete it? can someone answer?

long ferry
#

You cannot delete a team as of now

vivid kettle
#

So why

long ferry
#

Because there's no way to delete a team at the moment

sturdy swan
#

@long ferry

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they are botted

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some kid took a dislike to me

vivid kettle
#

ok thanks

sturdy swan
#

and spammed shit reviews

long ferry
#

Are you able to prove they are?

#

simply saying "They're botted" doesn't prove anything, aswell as these accounts being older than usual spam accounts

#

because this one looks reasonable to me and doesn't look botted

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the one from MoneyMan does violate our review guidelines, but the other 2 dont

rigid viper
#

I can't see my reviews

urban nymph
#

@nimble yew how to see that bot is approved or not

wind crypt
#

and would be pinged in logs as well

urban nymph
wintry knoll
urban nymph
sturdy swan
wintry knoll
#

nah i waited my bot to get accepted in 3+ weeks soo yea

urban nymph
wintry knoll
wintry knoll
urban nymph
wintry knoll
sharp saffron
#

hey how do i add my server to/top.gg

sharp saffron
#

@rustic needle

wind crypt
#

o

sharp saffron
#

how can i add

cobalt sleet
#

Also please don't ping the team

wintry knoll
wintry knoll
cobalt sleet
#

It'll walk you through the process

sharp saffron
#

wait

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brb

sharp saffron
cobalt sleet
#

That's a known site issue. Try again in a couple of days.

sharp saffron
#

;/

sharp saffron
opaque musk
#

You know how long it takes to debug fix and post the fix right?

#

So just wait..

wintry knoll
rain depot
#

@ruby bolt I'm sorry you're being banded.😂🔫

long ferry
#

?

rain depot
#

@long ferry hello bro😎🖤

vague monolith
rain depot
worn crescent
#

Just I posted my bot in top.gg site when I get dm ?

vague monolith
rain depot
sharp saffron
#

@wintry knoll i got the bot in the server

#

now wht

wintry knoll
sharp saffron
#

oh

#

this rt

jovial terrace
#

May I ask if my bot is close to being reviewed? ID: 875041809909301288

soft berry
#

How do you rerill giveaway

#

@nimble yew

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@quartz willow

long ferry
#

no need to ping staff

#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hidden rootBOT
#

@jovial terrace

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jovial terrace
#

ok thanks

lime viper
#

Hello, can my friend get unbanned? He was banned 2019 for trolling in a Voice Chat.

long ferry
#

What's their User ID?

lime viper
#

simpo#5577

long ferry
#

user id, not discord tag

lime viper
#

How can I learn it?

lime viper
#

605454573162987532

long ferry
#

they were banned for being underage in 2019

#

they can appeal if they wish

#

dblappeal

hidden rootBOT
lime viper
#

He says thet he was trying to make kid voice

#

It was a joke he says

long ferry
#

They can state that in their appeal

faint goblet
#

When topgg back? I have 504 again...

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@tacit zodiac !!!

tacit zodiac
#

On which page?

quiet belfry
#

How top.gg upvote currency works?

faint goblet
#

Generally all server have this =p

tacit zodiac
#

All server pages?

#

Or analytic pages?

faint goblet
#

All

tacit zodiac
#

Can you link me?

faint goblet
#

Site is generally down =p\

tacit zodiac
#

Works fine for me

faint goblet
#

idk

tacit zodiac
#

So every server page you go to returns a 504?

faint goblet
#

Ya. Only in ios safari btw =p

quiet belfry
#

What happened if I submitted this?

rigid viper
#

Hello
I can't see my bot's reviews, when will they be fixed?

quiet belfry
opaque root
#

how do i check net wroth

sturdy swan
quiet belfry
sturdy swan
quiet belfry
sturdy swan
#

Advertising your server/bot

quiet belfry
sturdy swan
#

paid

quiet belfry
heavy sequoia
#

Why can't i edit my "Server information" in Top.gg and why did the website take a user as another creator? I'm confused...

sturdy swan
#

Well if you get 101 votes in a month u get $15 credits. You can advertise with that

quiet belfry
sturdy swan
#

Yes

#

You can either pay with real money or vote credits

quiet belfry
sturdy swan
#

Read this

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Also they are not real money

quiet belfry
heavy sequoia
fierce swallow
#

which is against the guidelines

vestal jasper
#

I don't think this should be under support, but the user should be reported instead.

celest river
#

I turned off the beta mode for the website, is there a way to activate it again?

quiet belfry
sturdy swan
quiet belfry
heavy sequoia
#

Welp seems like no one can help x-x

vestal jasper
quiet belfry
#

If I register my bot how much time takes to verify the bot?

sturdy swan
#

about a week or more

vestal jasper
quiet belfry
quiet belfry
vestal jasper
celest river
fierce swallow
#

also how to delete review

vestal jasper
fierce swallow
vestal jasper
fierce swallow
#

srsly?

#

why is there a delete button then

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that doesnt work

vestal jasper
#

:/

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Its a bug then.

solar kite
#

Hey, how can I edit my Bot when I am in the Beta mode?

long ferry
#

the 3 dots on your bot page, then edit

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if it doesn't show up, add /edit to your url

solar kite
#

okay

#

thaks

#

Why I cant go to the analytics site? (the site dosent load)

cobalt sleet
#

Analytics isn't working at the moment.

solar kite
#

oh okay

potent rapids
#

Guys can i somehow put server count and meaby member count in description of bot?

long ferry
#

you're allowed to do that, yeah

potent rapids
#

Bcz idk

long ferry
#

just type it in

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or are you referring to the sidebar count thing?

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then only the servercount, read the docs

potent rapids
#

I mean like so it will update

long ferry
#

dblservercount

hidden rootBOT
#

servercount To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

long ferry
#

That's not possible

potent rapids
#

I already have that bar

potent rapids
cobalt sleet
potent rapids
#

I guess that shards post with server count

#

Ah no i think

#

Wait no it does

quiet belfry
#

Can I apply for my bot verification if it have premium commands?

long ferry
#

sure, if you would give the reviewer access to these commands if requested

quiet belfry
long ferry
#

dblfaq 1

hidden rootBOT
long ferry
#

and you will be contacted if access is required

quiet belfry
brisk creek
#

Question, how do I get the vote link for my server on mobile?

quiet belfry
#

How to apply for bot reviewer?

random spruce
#

When I am entering bot client id and click on find bot top.gg dont show anything

long ferry
random spruce
long ferry
random spruce
long ferry
#

the url you're on is your vote url

long ferry
brisk creek
long ferry
#

click on it

random spruce
brisk creek
#

ok

long ferry
inland lava
quiet belfry
long ferry
#

for the interview, talking is required

quiet belfry
fleet sonnet
#

Please help me

#

@long ferry

long ferry
#

Known issue

fleet sonnet
#

?

#

@long ferry I added my server and after some days i had change my server name and now its showing like this

long ferry
#

Again it's a known issue

#

You'll have to wait for now

fleet sonnet
#

K

inland lava
calm star
#

how do i edit my server on top.gg? i don't seem to have an option to do so

sturdy swan
#

Hello there I put my bot in top.gg this morning can anyone tell me how much time it will take to get it in top.gg

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

calm star
fleet sonnet
#

I mean view server

#

In that u can go and edit

calm star
fleet sonnet
#

Lol

sturdy swan
#

kk

fervent cloak
#

I need help

#

From a bot reviewer

long ferry
#

sure thing, what do you need?

fervent cloak
#

@long ferry can u check dms

worldly lava
#

Hey,
i have a bot called "Vega" and he got timeout :(
so i created new bot and i changed the bot's picture but in the site its says "Vega (timeout" and the picture didn't changed.
how can i fix it?

#

The page:

#

The bot:

long ferry
#

use the refresh data button on your bot page

#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

bronze compass
#

Any ETA for the 500 on servers/new?

long ferry
#

nope

bronze compass
#

dang

#

any workarounds?

worldly lava
long ferry
#

Yeah that is not possible

#

you need to submit a new bot

cunning swallow
#

If a bot gets declined, after fixing the issue, how much time do i need to wait before resubmitting it?

grand ravine
#

you can resubmit right away

cunning swallow
#

Neat

grand ravine
#

just make sure the issue is fixed

cunning swallow
#

Yeah

honest vector
#

What bots do I need to add to make a good server-? I'm so confused because my server just doesn't seem done, and I don't know what bots to add to make it better.

bronze compass
#

That would depend on what your server is about tbh

cobalt sleet
#

You can find ideas by searching the site or on Google. This is top.gg support and isn't the place to ask.

tulip jewel
brittle palm
#

e

bitter scarab
#

why this not works

bronze compass
#

Are we allowed to use top.gg's logo as a thumbnail in our vote embeds?

bitter scarab
cobalt sleet
jovial terrace
#

I had a look in #mod-logs and #logs, and most of the recent reviews were bots added after mine. Is this a concern I should have or is it not done in order?

charred crown
#

Are there any music bots (preferably anime ones) that can join a stage and play music 24/7? I attempted it with several verified music bots already and I get errors saying "Cannot find channel"

cyan flint
jovial terrace
cyan flint
#

ohh yes please BunNod

jovial terrace
#

ID: 875041809909301288

reef merlin
#

hi. could i have some help? i am unable to add my server to the server list on the website

jovial terrace
#

I had an issue with my old bot so I had to delete it, the new one has that ID and it says pending on the website

cyan flint
reef merlin
#

awww

cyan flint
#

@jovial terrace your bot should be reviewed soon, it might just be a case of accidental skips and such BunNod so i wouldnt worry

reef merlin
#

is it known when it will be fixed

jovial terrace
#

oh ok thank you for letting me know! Hopefully soon 🤞

cyan flint
reef merlin
#

oki.

frosty pond
#

Hey uh
Does anyone else have a problem when visiting top.gg's analytics page?
It just keeps loading

long ferry
#

known issue

frosty pond
undone remnant
#

this shows when I try to go to the "add your server" page

long ferry
#

logout and back in

#

see if that works

undone remnant
#

tried, nothing changed

fleet sonnet
#

@long ferry hey when my problen get solved

jade ridge
rigid pasture
#

Hello
I have a problem
I have one bot, I can't look at my bot analytics, I wonder what the reason is

bitter scarab
#

button not works

cobalt sleet
long ferry
#

scroll all the way up

#

and check for errors

jade ridge
#

Yeah

pale halo
#

Hello, I would like to ask why my bot is not available when searching for the name?

cobalt sleet
#

Hi! It takes a few days for new bots to get indexed in search. Please be patient and try again in a few days.

sour island
#

Why is it that every time I enter a page in top.gg it shows me a blank page that does not contain anything?

tacit trail
#

Hi

#

Hi

#

Hi

long ferry
#

can you stop

tacit trail
#

Someone notice me

long ferry
#

You have been noticed

tacit trail
#

Ok

long ferry
#

do you need anything? Otherwise stop spamming please

tacit trail
#

How do u post memes

long ferry
long ferry
#

site issues possibly

smoky oriole
#

how i can become bot reviewer?

long ferry
sour island
long ferry
#

dont think there is any at the moment

sour island
#

But i want add my bot howw from my mobile pp761 pp761 pp761 pp761

long ferry
#

wait until the issues are fixed

#

maybe try a different browser

sour island
#

Ok i'll try

sour island
shut glacier
#

Hello, how can I change my nickname in the server?

long ferry
#

boost the server to gain nickname perms

shut glacier
#

thanx

sour island
cedar wind
long ferry
#

not an actual id

#

that's the issue

#

that's not a bot id

sour island
#

@cedar wind

cedar wind
#

That Id is different from the one in your video.

#

Unless it just isn't showing the full tihng.

#

Might be worth trying it on browser if possible.

cedar wind
#

Hmm

sour island
bitter scarab
raw lichen
#

i cant submit a review, when i click submit, the page reloads, but i do not see my review

long ferry
#

Known issue

broken brook
#

the "edit" button is hidden for me and I have to explicitly type in /edit to edit my bot

long ferry
#

Known issue

sturdy swan
#

hi hi so i can not login into top.gg its just stuck on the discord authorize screen but without the auth page example:

visual adder
#

Hey! Can someone from top.gg staffs who can delete server or transfer ownership can dm me?

sturdy swan
#

hello

#

who can help me

sturdy swan
#

How i design Long Description

warm fog
#

keymash try describing what your bot is about, what it does, and plans that you have for it.

sturdy swan
#

i know but i want to design it

warm fog
#

I just copy-pasted my README from GitHub, removed self-hosting parts and it worked

sturdy swan
#

example
Test

warm fog
#

That should help

sturdy swan
#

I'm going to try

plucky shale
#

why its look like this?

sturdy swan
#

how i do if user vote for the bot get bot coins

long ferry
hidden rootBOT
#

@plucky shale

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

plucky shale
sturdy swan
#

how i do if user vote for the bot get bot coins

long ferry
sturdy swan
#

okay ty

#

Hello I have an issue with viewing my Discord server I have added recently to top.gg. Everytime I try to view it I get this page

long ferry
#

Known issue

tough harness
#

Why i don’t have server Count ?

sturdy swan
#

well how can I fix it? My whole server basically isnt listed anywhere

long ferry
#

You cannot fix it as of now, you'll have to wait

long ferry
#

dblservercount

hidden rootBOT
#

servercount To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

long ferry
#

Read pins

#

It tells you exactly what the issue is

#

Temporary issue

rigid pasture
#

dblservercount

#

no

long ferry
#

There's no eta

rigid pasture
#

@long ferryHello
I have a problem
I have one bot, I can't look at my bot analytics, I wonder what the reason is

long ferry
#

Known issue

rigid pasture
#

What is the cause of this Problem

hardy trench
#

i just submited mine how long is it go to take

jade ridge
#

dblhelp

rigid pasture
#

dblhelp

long ferry
#

These commands are only usable for staff

long ferry
long ferry
hidden rootBOT
#

@hardy trench

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pale halo
#

Why are replies to reviews just not working?

#

Tried multiple times, but it just never works.
After waiting roughly one minute, the call to the API has status 504 aka timeout.

long ferry
#

Still known issue aswell

pale halo
#

Does report eventually even work?

#

There is one person creating multiple accounts and leaving 1 star nonsense reviews, just to harm the bot.
If report isn't working, maybe someone could have manual look at it.
Thank you.

long ferry
#

If these reviews don't seem false at all nor violate our review guidelines, there's no need to take them down. I can't seem to find a review on your bot that violates our review guidelines or looks like nonesense

sour island
#

Why if i try to submit the bot he say supportUrl must be a vaild uri
What's the problem @long ferry

long ferry
#

Provide a valid support url

#

Submit it first, then edit it

sour island
long ferry
#

Why not

sour island
#

Wait

#

See @long ferry

long ferry
#

Remove that, submit your bot, then edit it

sour island
#

Ok

#

It work thank you so much

proven glade
#

Guys

#

I updated my logo bot but in top.gg not change

mint schooner
#

Click 'refresh data'

proven glade
#

Ok thank you bro

craggy yoke
#

Hello! I need some help 😅

#

How can i manage a seever that i have already published

cobalt sleet
craggy yoke
#

I ll try ut

crimson falcon
#

anyone know how i edit description on bot that i already published?

craggy yoke
#

It worked...

celest chasm
crimson falcon
#

my page is like that

#

new page

celest chasm
#

yeah go to your bots page

craggy yoke
#

I need help with another thing... I ve voted for my server but i didn t receive any credits in "votes". Ig that the votes from myself does not count...

crimson falcon
#

then?

celest chasm
#

Then click edit

crimson falcon
celest chasm
#

Whats your bots ID?

crimson falcon
#

i dont see any edit button

crimson falcon
craggy yoke
#

@crimson falcon try to add /edit at the url

crimson falcon
#

ok worked

craggy yoke
#

Good!

craggy yoke
celest chasm
craggy yoke
#

Auction? Idk what does that mean

#

I meant this

celest chasm
#

Yeah those are auction credits

#

dbls credits

#

dbl credit

#

dbl credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

celest chasm
#

^

craggy yoke
#

Ty

royal ether
#

hello! I'm looking for the link to invite the top.gg bot to my server in order to add it into the server list in the top.gg page... Where can I do that? And thanks beforehand

#

Wait, think I found it, it was called DSL for discord server list (I'm dumb sometimes lmao) Thanks though!

urban swallow
#

Hello! My bot's profile picture is not Updating but I think my bot wasn't kicked in this server... please help me 😦

long ferry
#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

urban swallow
oak iron
#

Unable to add server to the server list

long ferry
#

logout and back in

#

then try again

oak iron
#

didn't work

sturdy swan
#

Why can't i reply to a review? I press the button and it does nothing

cobalt sleet
#

Replies to reviews are currently bugged. Please check the pins for more information.

oak iron
thorny shoal
#

tried accessing analytics and got this...

sturdy swan
long ferry
#

There's multiple other site issues that are more important in regards of site functionality. The team is fairly aware of these issues and will eventually be fixed. There is still no ETA regarding when these issues will be fixed.

sturdy swan
#

Okay, will at least the bugged 0 star reviews be deleted (eventually ofc..)?

cobalt sleet
#

You should be able to delete the 0 star yourself?

#

Since it's your message

#

If not they'll get removed when reviews get fixed.

sturdy swan
unique trail
#

did the analytics page broke?

sturdy swan
#

it did for me as well

cobalt sleet
#

Analytics isn't working right now.

sturdy swan
#

504 Timeout

unique trail
#

ah ok ty

unique trail
cobalt sleet
#

You're better off doing your own analytics using Google Analytics anyway. That will track actual invite conversions and not clicks.

karmic wedge
#

For some reason my preview for my bot in settings looks way different from what it looks like after i published it

#

before: looking at preview

#

after publishing

#

why?

long ferry
#

Use <br> to break lines

karmic wedge
#

alr

#

thanks

karmic wedge
long ferry
#

?

#

Because you never added one?

fickle bison
#

when i click the view button to edit my server it gives me this

long ferry
#

Known issue

fickle bison
#

ok what can i do to fix it

long ferry
#

Wait for now

karmic wedge
fickle bison
#

ooook 😕

cobalt sleet
fickle bison
#

it lets me view one server bit not another is that a known issue as well?

fickle bison
#

ope never mind now cant view either

frigid flame
pliant mauve
#

It's currently not accessible

cobalt sleet
sturdy swan
#

I added a bot on to top.gg and 2 days later I got disabled. Is it possible to transfer ownership from my bot to this account

frigid flame
#

Oh.

cobalt sleet
sturdy swan
#

yes

cobalt sleet
#

Do you still have access to the bot application?

sturdy swan
#

no

#

I have the token tho

cobalt sleet
#

You're probably going to have to figure that out with Discord then re-apply.

frigid flame
sturdy swan
#

Can u transfer ownership on top.gg

#

To my new acc

#

This one

cobalt sleet
cobalt sleet
sturdy swan
#

Ok

#

Done

#

Waiting for responce

cobalt sleet
#

Just be patient

cobalt sleet
sturdy swan
cobalt sleet
#

If we delete and you re-submit you don't lose reviews etc. But you will have to re-do your long description.

#

Votes get reset in about a week anyway.

sturdy swan
#

Is it ok if I copy the same description and stuff I had in my current listing

cobalt sleet
#

Yes as long as it still conforms to our bot guidelines.

#

dbl zendesk bot guidelines

hidden rootBOT
sturdy swan
#

Ok let me copy the description I’ll give U the bot name and u delete

#

Well there might be 2 bots

cobalt sleet
#

I'll need the bot ID.

sturdy swan
#

ok

#

wait client id or id?

cobalt sleet
#

Client ID

sturdy swan
#

Frick ok then 1 will stay 1 will get deleted ok

#

Let me copy the stuff

cobalt sleet
#

The ID is in your bot page URL

sturdy swan
#

Ok so I’ll give u both if I get them

cobalt sleet
#

Sure

#

As long as you have access to both (token and code)

#

Please DM me with the bot IDs

sturdy swan
#

Ok so I’m going to keep 1 bot and delete another

#

I’ll reset in a bit since my friend has to give me the client id and he has it and I don’t since this is a new account

#

Or tomorrow I’ll reset

cobalt sleet
#

Just send me a link to the bot page

#

Or the user ID of your old account.

sturdy swan
#

Ok

#

Do i send here or dms

cobalt sleet
#

DM me please

sturdy swan
#

Ok

silver bison
#

Bro i can't find my sever on top.Gg every time I want to view it it gives me this

silver bison
#

@cobalt sleet

silver bison
#

how can it be approve

wet berry
#

I don't know why, but how do I add my bot to top.gg? @sturdy swan

sturdy swan
wet berry
#

What this ?

sturdy swan
silver bison
sturdy swan
wet berry
#

Okay waitting

sturdy swan
#

that the website for bots

wet berry
#

Why, there's an error on the website ?

#

@sturdy swan

sturdy swan
#

idk a bug

wet berry
#

This speak to me that the page is 403

#

This speak to me that the page is not found.

wet berry
sturdy swan
#

Hello

surreal blaze
#

not a moderator here but i looked up in chat and they said it was a known site error and as far as i know they cant fix it

silver bison
#

@wet berry I'm having the same problem

lucid pebble
#

Can I hide reviews from my bot page? They're quite useless because people are misusing it, I can't reply to those. And nothing happens after reporting.

sturdy swan
#

Hi, I'm having a problem in axie infinity discord. It says the user is banned in this guild. But i don't do anything wrong. I tried to make a new account and it doesn't work either

sturdy swan
#

I have problem in put prism on my discord, someone can help me?

sturdy swan
#

What server is?

#

what even is prism

#

Bot count invites for discord

#

click support server button on the bots page

#

Thanks for help

winged kite
#

I cannot reply to review

#

I press submit nothing happens

#

I cant do anything

#

I keep pressing submit but nothing

clear urchin
#

i added my server on top.gg, but when i click the join button, it redirects me to discord.com

winged kite
#

ok

clear urchin
#

do they verify servers first

#

?

#

before making the join button working for all

kind eagle
#

No servers don't need to be verified
Bots do (If I remember correctly)

sturdy swan
wintry knoll
#

are u sure there is nothing in pins

#

u need to read them too

zealous violet
#

Btw what's the new review time

patent quartz
#

S/setup

wintry knoll
#

@zealous violet

zealous violet
wintry knoll
#

well the time differs on the queue size

#

my bot got approved in a month so

midnight knoll
#

I have 15$ vote credit so can I advertise my bot?

#

Btw change my name to CRUΣL ĐΣV ☣

sturdy swan
#

hi guys i want to ask somthing 🙂

#

how to add another one ?

jovial current
sturdy swan
#

i made in my profile

thorn veldt
#

Hi question, how do i transfer the bot ownership? Previously it was someone else, but I have taken full ownership of the bot (and the other owner is offline)

ember gust
#

nope--

#

nope-

dawn stump
#

Its been 4 days...i don't got any update for verification

ember gust
#

fixed my issue nvm lol

limber barn
#

Pls give link for owo bot

hidden rootBOT
#

@dawn stump

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cobalt sleet
#

Also you submitted 3 days ago on the 17th

cobalt sleet
hidden rootBOT
#

@limber barn

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

cobalt sleet
limber barn
#

Pls give link to add owo bot

cobalt sleet
sturdy swan
#

i taped save and then send test and it shows this

cobalt sleet
sturdy swan
ember gust
#

yea it does that for me too

cobalt sleet
#

Is the server published?

sturdy swan
#

what do u mean?

cobalt sleet
#

Does it show as published on your top.gg profile?

shell marlin
#

hey, does anyone know how search & tagging works ? I have a bot tagged 'Kpop' but it isn't showing when searching this tag

vestal jasper
#

check pins

shell marlin
#

oh okay thanks

cobalt sleet
#

It takes a few days for changes to appear in search after editing. The site needs to index your page again.

zenith temple
#

Hi, I want ban appeal of karuta server... Can anyone help me please

cobalt sleet
hidden rootBOT
#

@zenith temple

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

zenith temple
cobalt sleet
#

No idea. That depends on that server's rules and ban appeal policy. We can't help you.

cobalt sleet
#

Ok sounds like the site issue in the pins.

zenith temple
cobalt sleet
#

I told you we can't help you. Sorry. You're in the wrong server.

zenith temple
#

Ok

lofty salmon
#

Helo

#

Anyone here

#

I want help

agile meadow
#

with

lofty salmon
#

?

agile meadow
#

help with what

lofty salmon
#

My friend got hacked

sturdy swan
#

what's the purpose of vote credits? what is it for?

lofty salmon
#

He cant login back

agile meadow
# lofty salmon

A. Wrong thing
B. He got flagged as a self bot he just needs to verify

lofty salmon
#

He has pass number email everything

agile meadow
#

If he cant he needs to contact discord support

sturdy swan
lofty salmon
#

He submited a request

#

And

#

I have his id who hacked him

agile meadow
#

Im pretty sure thats what it was

agile meadow
lofty salmon
#

So can u provide the main server of discord

agile meadow
#

They do not have one, the best way is to contact them via their support

lofty salmon
#

okhe

#

Noice

agile meadow
waxen crane
#

why cant i edit my server page? it only shows the view button and the votes.

waxen crane
#

i clicked the view button but it doesnt have the edit button

agile meadow
#

it should be there, but i suggest wiping your cookies

waxen crane
sturdy swan
#

auction channel

waxen crane
#

@agile meadow actually i got it to work! i typed /edit at the end and it brought me to it

night abyss
#

I've just added my server and it brings me to 403 forbidden when I try to see it without logging in though voting works fine?

leaden kindle
#

my widget wont work

cobalt sleet
#

Is this for a bot or a server?

leaden kindle
#

bot

#

all i get is:

cobalt sleet
#

Your bot hasn't been approved yet?

leaden kindle
#

oh

#

how do i approve

cobalt sleet
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

leaden kindle
#

oh

cobalt sleet
#

You've already submitted it. Just be patient and it'll be reviewed by a staff member.

leaden kindle
#

ok

plucky raven
#

hello

jovial current
#

Can anyone tell me what this means?

raise HTTPException(r, data) discord.errors.HTTPException: 429 Too Many Requests (error code: 0): You are being blocked from accessing our API temporarily due to exceeding our rate limits frequently. Please read our docs at https://discord.com/developers/docs/topics/rate-limits to prevent this moving forward.

sturdy swan
#

hi, how long is the approval time?

jovial current
fallen sparrow
#

It just stopped working?

jovial current
jovial current
fallen sparrow
#

I have never come across such an error.

cobalt sleet
fallen sparrow
# jovial current yes

It shows that your is making too many requests from the api, which led to the ratelimit

sturdy swan
#

any news on that ?

fallen sparrow
late minnow
#

chonn

tacit turtle
#

Hello.

#

I need help

long ferry
#

Just ask

tacit turtle
#

I am not able to add my server on top.gg

#

@long ferry

#

Its showing this

long ferry
#

Known issue

#

Try logging out and back in

tacit turtle
#

I tried.

tacit turtle
#

@long ferry

olive lodge
#

Help

long ferry
#

Then it won't work, wait until the issues get fixed

long ferry
olive lodge
#

Ah I fixed it thanks

winged pivot
#

hello im chatting in here because no one cares about my predicament when i type my question in general, so i have a 1.2k server and have 123 roles, i would like to give the upvoter a reward role however on the dashboard i cant scroll much and thus can't get to my desired role, is there another way to give an upvoter a reward role without using the dashboard?

cobalt sleet
sturdy swan
#

why this is coming mann

cobalt sleet
#

Are you submitting a new bot?

sturdy swan
#

yes

cobalt sleet
#

Leave that empty then update it when it's approved. Known issue.

solar quiver
#

Guys help me

#

5 day on waiting

cobalt sleet
#

Try editing and saving your page again. Then try looking at search in a day or two.

#

Check the pins for more information.

solar quiver
#

@cobalt sleet

cobalt sleet
#

Yep

#

Il faut modifier votre page de bot et cliquer sur enregistrer. Puis attendre quelques jours pour voir s'il apparaît. C'est un bug sur le site qui empêche certains bots d'apparaître dans les résultats de recherche.

cobalt sleet
#

I already told you to edit your bot page, save, then try again in a couple of days.

#

In two languages...

solar quiver
cobalt sleet
#

Yes

buoyant whale
#

how can i add my friend here we both created together

cobalt sleet
#

Make a new team and transfer it to that

buoyant whale
#

huh k

cobalt sleet
#

Please check the pins for issues related to teams right now.

sturdy swan
#

where to see auction channel

buoyant whale
#

k

cobalt sleet
hidden rootBOT
sturdy swan
cobalt sleet
sturdy swan
#

thanks

solar quiver
cobalt sleet
#

Paid me? dog_Think

#

I don't understand

#

Tu parles français ?

solar quiver
#

Oui

cobalt sleet
#

Quel est le problème ?

sturdy swan
#

Guys how can i be a mod ? Is there any questions?

cobalt sleet
sturdy swan
#

Ok
Is there support for arabic people ?

cobalt sleet
#

You can use #support for top.gg-related questions in any language. For other discussions in any other language there's #general-int. English everywhere else.

solar quiver
sturdy swan
#

Ok thx

cobalt sleet
fallow heath
#

can i know the use of votes

solar quiver
cobalt sleet
#

dbl auctions

hidden rootBOT
cobalt sleet
#

dbl credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

cobalt sleet
sturdy swan
# hidden root

@cobalt sleet can i use them as PayPal payment to buy from internet ? Or like this?

cobalt sleet
#

No they're credits not real money. Read above.

sturdy swan
#

Ok

buoyant whale
#

u r the best mod @cobalt sleet NOICE

solar quiver
cobalt sleet
#

Mais ton bot a été accepté, non ? Il y a une file d'attente d'approbation et parfois cette file d'attente est plus ou moins longue. Parfois ça peut prendre moins de 24h, parfois plus d'une semaine. Mais je ne vois pas le rapport avec ton problème...

#

Si on rejete un bot par erreur on essaie de le refaire passer rapidement. C'est peut-être pour ça.

solar quiver
craggy thistle
#

there are so many site issues damn

cobalt sleet
#

Je sais. Je t'ai donné la même solution 3 fois ce matin en 2 langues différentes. Si tu ne veux pas suivre mes conseils je n'y peux rien !

misty rivet
#

how do i get my bots website on my bots main page

cobalt sleet
#

Using an iframe and HTML comment to bulk out the 300 character minimum requirement.

minor crow
#

these websites are usually very high quality

#

boilerplate css

misty rivet
cobalt sleet
#

Just Google it. Finding an iframe tutorial is very easy.

misty rivet
#

ok

brave mesa
#

why has analytics not been working for the past week?

cobalt sleet
#

Site issue

dapper elk
#

can somebody tell me the damn command for tog bot to play youtube vids

hidden rootBOT
#

@dapper elk

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

dapper elk
dapper holly
misty rivet
#

can someone help me in #auctions-support

sturdy swan
#

I can't add my bot to the website. I get this error:

#

Oh nervermind, I had to enter https://discord.gg/ lol, weird bug

distant wigeon
#

@quartz willow

#

Bakar mısın?

plush bane
#

How do I add server count?

cobalt sleet
brazen fjord
#

hey

#

i have a problem

#

im trying to setup a vote tracker bot

#

but i cant add my server on topp gg

long ferry
#

Known issue right now

brazen fjord
#

oh

#

ok

#

it will take long?

long ferry
#

There's no eta

brazen fjord
#

ok

lethal valley
#

Hey there!

#

This is the third time me applying for the bot in top.gg i applied yesterday when wil it be tested?

sturdy swan
#

Yo I can't add my Discord server to the top.gg discord servers thingy

#

It gives me an internal server error lmao

sturdy swan
#

oop sorry didn't notice

#

thx

lethal valley
mint wadi
#

Hello?

earnest imp
#

Hi I saw that you refused my bot I believe it is the other site if I remove my bot from it is to remove the command and put the top.gg would I like to revisalo again?

torpid field
#

Guys how do I transfer ownership

#

to someone else?

kind eagle
torpid field
#

Do I put the persons id here?

#

I put it and pressed transfer to user like 5 times but it hasn't worked sad

kind eagle
#

I thought that didn't work

#

As in pins

torpid field
#

so what do I do? because the user id doesn't work

torpid field
kind eagle
#

yes
it says "Transfer" button on teams page might not work

torpid field
#

so I cant transfer anymore

#

coz this account is going to be deleted

sturdy swan
#

well i maked .gg

kind eagle
#

It's made not maked