#support
1 messages · Page 510 of 1
I viewed #logs It shows Added my bot
But it doesn't show on the website
Why?
How long I need to wait?
a day
let me check
resolved
well for me
yea
What ratio the bot background image should be?
But still Can I edit something in my bot like description?
yea
didit like 3 4 times
and now i cant even access my bot's page
im logged in but still
Lemme go look
Yes mr veld it’s fixed
hi good day - how to add our server in top.gg? it seems like its not saving when i go to edit and fill all the details - thank you
without beta i can
Yea it’s still in beta so there will be many glitches.
And that is one of the current ones!
with/without beta im unable to save changes
my bots pfp isnt showing on the top.gg page, refreshing data doesnt do anything either. no page refreshes like before
Hello
I upload background url, but it doesn't accepting
please help
I used both imgur and normal link
doesn't working

https://imgur.com/kNLFjdz

Hi, I have registered a robot on your site
But this robot does not have my symbol
What should I do
Link: https://top.gg/bot/846778284943736853
press refresh data
it is not working
hi good day - how to add our server in top.gg? it seems like its not saving when i go to edit and fill all the details - thank you
Yea, its a known issue atm 
I am facing problems in editing my server.
i am facing problem in registering password after entering the smp for first time
please someone help me
i have trouble transferring owner ship :/
expected time to fix?
there are many problems with the site atm because they are still trying to switch over to the new version so they are basically hosting 2 sites so if there are problems they will get delt with
ok
whats the current waiting time to get your bot reviewed?
1 week to 1 month
depend on how many bots are in queue
They say 1 week
but actually takes around 48 hours (and less)
hi so I made a discord bot and then i deleted it, I cant add the project of the bot now
Your bot is in the queue
@cobalt sleet What's the point of this dirty update?! You don't see any more reviews, no bot description the page was and is constantly offline!
ok but it shows I dont have any projects
Your bot hasn't been approved yet
ok so it wont show in projects?
@cobalt sleet ignore my message?
Do you sleep? Just like the developers of this dirty site?
There's currently a new design being worked on. This is causing some errors since the team has to maintain both the old and new sites right now. They're working hard to fix all the issues with the bot pages and they should be fixed soon. In the meantime, please check Github for the errors you encounter and report them there if there's no issue yet. Please be patient and respectful.
Then develop on a test server, it is essential for me that you see my bot reviews. My bot is only on 64 servers and on the reviews.
Please check the pins for more information.
@sturdy swan Hey please try to keep conversations here constructive. Issues with the site will be fixed as soon as the team can get to them, you will just need to be patient
You can try clearing cache, using a different browser, disabling any browser extensions. If those don't work then there's nothing more I can suggest right now unfortunately.
Constructive? So what you can't do, I should be able to do now.
Tried 5 browsers. In addition, I get a cloudflare error every 10 minutes.
For about 5 minutes
@vagrant wigeon One question! Why don't you first work the website on a test server? Then you just pull the data over?
how do i add a role which is given to the voted members
You could check out the Github repo for similar issues or report your problem there including all your info like OS and browser version. https://github.com/top-gg/issues
And the website devs do use a staging environment before pushing live but I explained the problems earlier.
I am allowed to leave the server if my issue is dealt with?
Please just be patient for a fix.
Cant give you exact details on this as I am not apart of the development team. However, they are working extremely hard to fix all of the site issues and I believe what you mentioned is a known issue.
Just got to be patient and bare with us 
You won't get notified if your bot gets approved or denied if you leave.
it got approved
waiting for 3-4 months still can't remove bot owners
It didn't get approved @nocturne robin it's in the queue
How to get vote credit?
hi, topgg will accept offline bot?
You added it less than an hour ago. It's still in the queue.
Your name would be green here if it was approved.
but
dbl zendesk bot guidelines
Guidelines
Bot Guidelines
dbl zendesk auctions
I couldn't find any articles with those arguments
Damn I was sure there was 😅
-auctions @granite lance
@granite lance
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
Your bot appears publicly on the website once it's been reviewed and approved.
-credits @granite lance that's better
@granite lance
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
aight.
ok?
@sturdy swan What?
Everything is working fine right now, what are you talking about?
im confused now, is there a problem with the site or there isnt?
When I click on refresh data
https://top.gg/bot/846778284943736853#/
brings
No @nocturne robin what you described is normal. Don't worry 😉 You're all good.
Hi, I have registered a robot on your site
But this robot does not have my symbol
What should I do
Link: https://top.gg/bot/846778284943736853
When I click on refresh data
https://top.gg/bot/846778284943736853#/
brings
?
This is a known issue. Here are a few things you can try that have been known to work for some people :
- Clear browser cache and reload.
- Try using a different browser.
- Disable browser extensions or use incognito mode.
- Try with the beta version of the site on/off.
If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
can anyone explain me what are vote credits and how they work?
872170622808100885
why i cannot buy nitro with that money?
i tried to add rn but it throws some error
Your bot hasn't been approved yet and it's in the queue. Please be patient for the review process. It can take up to 48 - 72h currently.
2-3 Days
Top.gg isn't affiliated with Discord.
Ok Fine
oh thats why
hey will that promotion always be on top.gg?
how do I become a bot reviewer?
#announcements , but they wont be checking it anytime soon
What promotion?
no
after a week or month it will be gone
Oh if you run an ad.
oh okay
Hi, I have registered a robot on your site
But this robot does not have my symbol
What should I do
Link: https://top.gg/bot/846778284943736853
When I click on refresh data
https://top.gg/bot/846778284943736853#/
brings
show me a gif of you clicking refresh data
I replied to you earlier.
This is a known issue. Here are a few things you can try that have been known to work for some people :
- Clear browser cache and reload.
- Try using a different browser.
- Disable browser extensions or use incognito mode.
- Try with the beta version of the site on/off.
If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
Please add like a wuoque number or how many bots need to be reviewed until our bot reviewd
That's not possible right now but it's planned for the future afaik.
ok
@cobalt sleet How long usually a bot reviewed on this week standard
It's about 24 - 48h right now.
Ok
this optional?
@sturdy swan yes
okay, ty
@kind pasture
Yes?
The refresh button doesn't work for everyone depending on your setup. If you tried what I suggested earlier and it didn't work there's nothing you can do except wait for a fix to be released.
You can not refresh data
?
how can I contact reviewer woo?
@zinc oracle
thanks 🙂
@cobalt sleet
That's what I said
@mortal wing
please look over the save button issue, it doesn't work for my bots and servers.
I told her because she said send the film
It's a known site issue and will be fixed soon.
In the meantime make sure you don't have any browser extensions blocking the request.
I have 0 extensions. and also fix the issue that we can't remove bot owners.
yes
its being fixed
?
Stop pinging me please. For the 10th time, it's a site issue and there's nothing you or I can do except wait for it to be fixed. There's no ETA on that.
Tell the site builder maybe can fix it
They know already.
okay thanks
On mobile Looks all really Bad
youc ant
Hello
@cobalt sleet I need to report a user
can the bot be uploaded on discord bot list?
like top.ggs competition?
@sturdy swan You can report the user to me if needed
you can add your bot to other botlists, just dont mention other botlists within your top.gg bot description
no worries!
@vagrant wigeon dms
What are vote credits?
-credits @sly prism
@sly prism
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
My robot has a problem because webhocks and votes do not work for me
What happens if I delete the bot and re-register?
@limpid shadow
@acoustic wren
@quartz willow
can you help me
My robot is not correct and its image is not visible
https://top.gg/bot/846778284943736853
stop being impatient
you were just told to stop pinging staff, come on
@sturdy swan not necessary to delete it, it wont fix the problem
please dont ping team members either though, you have been answered multiple times
I asked you to stop pinging staff already. You've asked and I've replied many times already.
My boy keeps getting declined because ”the bot does not have a functioning command” . Meanwhile while they are testing it in their testing server , the bot didnt have the permission
and the bot should say that it needs that permission
The help cmd works , the bot didnt have perms to generate inv links
top.gg always saying that there was an error processing request
when testing server webhook

Best to message the person who reviewed your bot, if the permission is necessary for the function of the command
how can i make it show the servers? instead of N/A?
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
ty
can anyone help on why this is occuring?
I believe its a known issue
pins says its fix then its not 
Hey there, having an issue saving info about my server, i.e. Invite Link, Tags, and Server Description
And cannot publish without doing so
Pins was a different issue, i believe this is a new issue
check pins, editing doesnt work for some people at the moment
where not servers showing?
try
Hey, could someone help me?
How do I find out if someone has voted for my bot?
Im new to webhooks/apis, could someone describe to me how to use it?
Also, I am using djs
js
Sorry can'tsnt help
Hm ok
You could ask for help in #topgg-api though :)
anyone ?
Thank you, I didn’t know that channel existed
^^
..
It's only available for certified bots and certification is currently closed
hey, im tryna edit my server on top.gg but nothing is saving when i click the save button.
Hi everyone, where can I report someone trying to scam people?
A person Had Posted a review For My Bot. Today I replied them saying Thanks. And Then To A sudden from 5 stars my bot star went down to 2.5 Stars.
Nvm Got Fixed
pfft
@zealous belfry try refresh¿
@tranquil yacht
Do you have any plugin 🤔
wdym?
Extension
Sorry i think i cant help
also how do i remove the server from top.gg like delete it?
it says "are you sure you want to delete" and then what do i have to type
server name iirc
Why do the name so looooooooooong
what can it do
that should work 
how to invite
idk lol even when i try to edit it nothing works. if i give you perms server do you think you can edit it?
you can redeem credits for this month, next month if you have auctions access
I can delete it regardless of having perms so thats fine
damn
yes
Can I withdraw for real money?
wait
nope
if you can edit it then no point of deleting
im deleting it coz its not editing 💀
oh
can you tho? like ill dm you the desc i want
sure
ight
Hm
nope they arnt
Theres literally a nuke bot in topgg
GET https://top.gg/_next/static/chunks/351-352c4ddbe17232cc2462.js net::ERR_ABORTED 404 I get this when trying to edit my bot (this website's buttons arent responsive)
try reload data button and then try edit
doesnt work 😦
known issue
oh ok, how long has it been a thing
about a week
ok thanks
Ho
worked welp
@limpid shadow changes cannot be saved when editing the bot.
merhabalar yardımcı olabilir misiniz?
help me, this bot goes offline on my server, and in others it is on, someone helps me!help me, this bot goes offline on my server, and in others it is on, someone helps me!!!!
contact the bot owners
Ok
website VERY slow
hey uhm theres this dude dm advertising
Vps 😂😂
is there any staff online
Just post a screenshot and their user ID and a mod will see it when they are online.
how do I get bot developer role
get ur bot approved on top.gg ig
ok
its in queue
Why I'm unable to save changes on my bot's page
I have seen #logs many users are doing it
But I can't
😕
Glitch only for me?
no
thats one of the issues with the server
Should I use vpn then?
Na it's not
How can I give a role in my support server for boosting the bot?
Boosting or voting?
@quartz willow changes cannot be saved when editing the bot.
I'd like to report someone for sending me malware disguised as a game
@cedar cliff DM a mod
@cedar cliff just send the username,id, message and a screen shot here
For faster response
This works too
Also u can do what I have done, I have disable direct messages for this server
👀
I'm on a streak, this's happened like 3 days in a row now
ID: 239224527559589890
Tria.ge: https://tria.ge/210807-3863219y8x
voting
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Same😕
Yeah some chunks don't load properly it's been reported
well 80% of site is not working for me rn
when I see someone using request in 2021
They will only say Known issue
Then nothing
Im saying it like from 5 hours
cuz weekends
Well, they can't say "unknown issue", and it's not like they can fix just by pressing a button
loads for me
make sure the description isnt like just filled with spam make sure ur bot cmds arent api abusive either
if u read some of the declined bots
its showing error in saving webhook url and webhook authentication
How do I make my server searchable? 
It may be searchable with my exact server name but is there a way for it to be listed when people type "genshin impact"? Since that's what my server is mainly about. I just don't know how to get it there
i think the best that you can do is pick the "Anime" tag
And have "Genshin Impact" in the server description
Ya same
website down
it just went down, because i voted 2 mins before
and that time it worked
Yea
Yea
I see
why is this
Timeout
It this just for me?
Still down for me 🥲
What do u mean. The bot in the denied section isn’t mine
The buttons still not clickable
im confused myself rn lol
@lone anvil any ETA on fix?
for what exactly 
bot edit
Hello @lone anvil can you ban this user ? he is currently scamming accounts on dm please
dont ping users you're reporting
nope, got it
I add my bot what the time to accept ?
Up to 1 WEEK OR MORE.
for my first bot i wait 1 month x)
hi
send download via dms
nop.
How do I delete a server that I cannot edit. The server was deleted already.
Hi
I can't edit my bot (it's already been approved)
🙏
@lapis oracle fake account?
known issue
I'm not fake account
that makes me doubt it
@dim garnet I'm not fake account
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
do have a forecast of when it will be fixed?
nope
right...
Hey topgg site is crashing on my device
I tried clearing the cache and incognito mode still not working
The site loads for like 2 seconds and a blank screen appears
Why is the site blank and unresponsive?
Same problem with me
I tried from my phone and pc both not working
Uhmmmmmmm idk
I don't know how to go back to regular version
Beta is broken
As in the image above
Go to that settings icon and then there will be a option to disable beta
The button doesn't do anything
Entire site doesn't work
Is there another way?
Idk then
Let me try
Site is always down
heya! im having an issue with the advertising option
Your bot was submitted less than 2 hours ago. Please check the pins for more information.
If I already have an approved bot and apply for a new one, will I get any advantage?
Like I’m sort of trusted or something
no
Ok
its asking for me too add my phone number and i do but it says invaild
litterally bot approval takes 1 day its not bad
I'm not able to create an invite
I’m not talking about time at all, and no it does not take only 1 day. I’m saying there will there be less chance for my bot to get denied
i just copied my discord code to that and it made one
like the server code
no, you just need to follow the rules
Yeah and you need 100 servers for ur bot (or alot) to get ur bot verified (did i do it right?)
Obv I am
and you have 100% chance of approval
Otherwise my first bot wouldn’t have been approved
Ok fine
youre good its just arguing about a summation
ok yeah i do not arguing about the probelem of verified aprove
Oh wait
it dosent make sense
@formal slate
What are you trying to do? Create an invite to this server?
I'm trying to create an invitation to my server but it always fails
@honest kraken so say you discord code for your server is like "juOshF' or something you put that in the "discordgg/dbl' area and itll make one
You have to create your invite in your server
server down
same
.k
why?
things happen?
cloudflare, wait for a while or let devs fix
ok
sad
.-.

i have it down too, do i have to wait till another day or what?
yes please answer
?
yall just wait for devs to fix it
why the serverare down
yes
did you heard the word "issues"
yes
but what's going on
we dont know
ok
it can be:
the hosting or the server yeeting itself
ok ok
sad
I can't open the website
Yes
._.
and its known
ok nice
all my bots in both my servers are down so thats y im in here to wait and make sure that when they are done i can fix my own bots bc i cant get to the system either
sad
ikr
AND both my servers are popular
btw if you guys want to chat, #general
yea ik what they are gonna say talk in the- yup knew it
Website Lagging?
yup
icic , thanks !
The devs are working on it right now
oof the server is down for the website 😢
How I can add the proprotection bot?
@vestal anvil
wdym
-invitebot
@sturdy swan
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
@sturdy swan
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
is the discord site not working
We're currently aware of ongoing site issues. The Team is very likely on it already
ok thanks
Truly does
thats what i get too
Hello, good afternoon, I would like to know how I can use the Vote Credits
anyone else has the problem that the server is not showing but it has the most votes for the keyword?
you need to post the count using the api #topgg-api and https://docs.top.gg/
users count isnt in the docs
OH we dont track user count
only server count
alr
what about the status of the bot?
this is everything we track with the api
https://docs.top.gg/api/bot/#post-body
he did the same to me
seems to be fine the past few hours
Hi.
I just added my bot to top.gg.
So, how much time will it take to approve into the website?
1 week, no?
@sour path.
Hello staff
I just added my bot to top.gg.
So, how much time will it take to approve into the website too?
It takes too long?
@sour path
is there api for reviews?
well actually it tooks 2 weeks but they gone so mad and rip the queue
so my answer is 3 days
@vocal tiger @copper comet please check the pins
nope
Checked them already, just wanted to confirm.
I've planned to release it tomorrow globally.
All the info is in the pins. No need to ping any staff.
also team please fix ur ratings and reviews.
Can you please explain to me what the pins are you talking about?
oh
Thanks bro, I'll take a look
Guys save button not working
@deft python
Wtf no any moderators answer my problem
@long ferry
known issue
Save button not working
again known issue
What do you mean ?
@long ferryis the ability to transfer the bot owner from a disabled account here now?
or is it still pending
last time I asked a few months ago, I got an answer of deleting the entire page after confirming ownership, which is unacceptable to me
@copper monolith Hey, how's it going? My bot doesn't show up in the search list, I saw what was written on the pin and saw that it's having problems, could this be what's causing a problem with my bot?
This is still the only way. If you do that it won't be offline for long if you re-apply quickly. The review queue is about 48h max right now. You also won't lose any reviews etc.
Your bot hasn't been approved yet which is why it doesn't appear.
wait
I can keep reviews and votes?
Yes
then sure
let's do that then
can you dm me and ask for what I need to do to prove I own my bot
You'll have to contact a mod to do it for you.
last time, I was told that all votes and reviews
why it take so long to check my bot?
Contact @long ferry. Best to check with them.
hank you very much for the information, It's helping me a lot
why can't i edit my bot?
^
Because there is a queue
such big queue?
We review bots in the order they're added
oh
Check the pins for more information
ok
Hi
There's a link to the docs
You can ask for help in #topgg-api
ok i sent
I'm giving the save button and nothing is saved or the button reacts, I have the same thing happens to my partner
Known issue.
That depends on if someone is willing and able to help you.
That channel is community based assistance, so its other devs taking the time to help.
how do I solve it
are u able to help
Groovy isn’t playing music, how do I fix???
Wrong server.
This is top.gg support.
Why can't I switch the theme to "Dark Mode?"
I press the button and it does nothing?
- But when I go to the main page, I'm able to switch to "Dark Mode" while I'm not able to switch on a Bot Page.
Are nekotina's nekos considered a pet?
Hello, I have been waiting for 2 days
Also my stuff is not saving when editing my bot....
You will need to wait 7 or more days.
Known issue, check the pins.
okay
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
read above
ok
What should I do to remove ownership of the bottom person
is that a bot or a server?
bot
Still not able to save changes, it's been like this for days!
yup we're still aware and it has not been fixed yet
there's still no eta on a fix, please be patient
move your bot to a team and add the remaining users to your team
Can I kick that bottom user from bot owners when I move it to the team?
they will lose permissions, but you cannot remove them visually from that list
Do I have to delete and reinstall to remove it?
yes, but if that's why you want to remove it, don't do so
just move it to a team to remove that users permissions to edit your bot page
I want to remove it directly, I added it there just because he wanted it because he didn't do anything about the bot and I want to remove it because our friendship with him broke down
then you'll have to wait until teams are fully introduced
Anyway, I've seen that we can't take it, but thank you anyway
How long do you think it will take
no eta
oh okay
Would you be able to provide an error or something of the sort?
i am not recieving a error, however with webhooks i am, webhooks are saying
Something went wrong
An error has occurred while processing your request
i am unable to save, preview and change the dark mode and usage when trying to upload my server
Have you cleared your browser cache?
no
You should most likely try that initially
how would that do anything, i have had bad experience with support previously so could i potentially get a explanation on what it would do to fix it?
The website is requesting information from your browser and it is sending an older cached incorrect version. It is usually the first thing I try when debugging. The way to clear your cache differs depending on the browser you are using.
ok, i will try that
Oh shit! #mod-logs message I just took it offline for a quick edit like a minute
You will want to DM Eri in regards to it
Eri#0050?
it doesn't seem to have worked
No, @tranquil yacht (Eri#1000)
@hearty mortar What webhook are you using
vote tracker webhook.
Your webhook is most likely invalid
ok
same problem here, has it been solved?
what do i do with vote credits?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
worst listing ever.
Can't use help command and no desc?
srly... no desc..
no "desc"
and help command
Your website is buggy its fetching 4 data when you refresh it
which is no ctent, very old one, minor changes and final
@past seal Instead of spamming our support channel with images, DM the person who reviewed the bot.
Only the person who reviewed it can tell you specifics as to why they denied it.
Doing this in support does not gain you anything.
im telling that do something about fetching data to the website
since the reviewer dont know that this bug is happening to
that's why on his end the bot dont have desc
that's the point of posting it here
if you ignore that content o course you wont know what is happening
Does your bot use iframes?
Was the site potentially down for a bit when reviewing?
Common reason not to see a description, which is still not on us.
👀 what?
That decline reason means the help command did not respond when used.
Our other solution to no help command is having it in the description. Which your bot either doesn't have which is why that's there.
Contact @cyan flint
Potentially just failed to respond in vc to the help command
ill just relist the bot.
Webhook URL Correct?
Yes, but not a discord webhook. The one to your webhook receiver in code
Eg. https://discord.com/api/webhooks/id/token
wait 
uh
I'll figure it out, thanks
how can my bot become verified and have that checkmark?
That's discord verification
your bot needs to be in 76 servers
76 servers
ok
in the Auctions Access Request website i wanted to apply a server and under the place where u select the server theres like a field to type only numbers are u supposed to type the member count?
About how long does it take for advertising apps to come back?
If you highlight the screen the letters pop up. They blend in to the page.
ah ok
@livid glacier hey bro, are u fine? do u hep me?
i have a problem editing my server information on the site, return 404 forbidden
Do you have enabled beta?
Scroll to the bottom of the home page and click the Beta Features button
I'm not asking how to enable beta
I'm just telling him that beta hai glitches
i dnt know, how do i do?
So when he disable beta it may work
Did you logged in?
yea
Lol okay then tell me when the buttons will start working
@sturdy swan do u know how to fix my bug?
Which buttons are you referring to?
How do I remove one team from my profile?
i have a problem so im trying to put my voted role but it doesn't appear like i have to minimize my whole screen to zoom out all my roles to try and find it but it doesn't appear is this a common problem? sorry if you dont know what im talking about

If I create a code that changes the state of my bot every 5 seconds, could discord sanction my bot?
reload
That would be considered API abuse
oh ok
Listing all my bots command in detailed description counted as spam??
no
Then why my bot got rejected?? @gloomy shell
Contact Mac
Its rejected or not just tell me
because you readded it
I didn't
So how much time expected??
it can take around a week for bots to be checked
actually a day or two lol
2 days over
When will the save button start working
you code it
Lol
Did you got any errors in the console?
My bot will get reviewed after 13-14 more bots
ooh reviewing status is finally here?
what?
x
no.....................
U guyzzz busy or wot
Not checking bots
Last bot checked at 6:41
brs are volunteers so they can review bots any time they want
I am wondering how do I get a privacy policy for my bot?
can anyone tell me how much time it could take to review my bot
1-2days
I recently uploaded a bot called LovableBot, I would love to know if it will get reviewed soon
Your welcome
i dont see anything about LovableBot, so it might take 24 hours
i'm new to this server
Yes everything takes time
Just be patient and i think the log bot is going to ping you
i have deleted a bot that was on top.gg so can you guys remove it? the link is https://top.gg/bot/828508072854028288
Hi. I wanna edit my bot's description a bit, and I can't edit it, instead when I go to the top.gg page, it says ''404 error''.
Your bot hasn't been approved yet.
Check the pins here for more information.
That means I can't edit anything till it's approved by you guys?
You can just click delete on the bot page in the sidebar
Okay, I'm waiting. I'm sorry I'ma bit noob LOL, I thought when you put your bot to the top.gg website, it approves straight at just 2 minutes, I was planning that I would release my bot tomorrow, I should've registered my bot a week before. Okay no worries.
Queue is currently more realistically like 48 - 72h
Hmm I see, anyway it's releasing on other servers though, so I don't need to worry.
Like BDFD and so on.
?????????????
how to use this
and what is it,s use
It used for auctions
@cobalt sleet i need your help
We got a declined about copy-paste but i didn't
My bf helps on that and i just copy him text to my bot and done
Hi can someone help with the markdown?
Hey my server has 80 votes and has the tag science , but when i search on topgg for science , my server doesnt show up ( the ones which are showing up just have 2-3 votes on average)
What can be the issue and how should i solve it?
When sorted with votes - https://top.gg/servers/search?q=science&sort=votes
My servers link - https://top.gg/servers/790486836979433492
when auction
@cedar wind can you pls help me
Yo.
can you look into the issue im having
Thanks
Dylan one question, can u talk with Eric about my copy-paste is fake?
the pins
Just dm eri
Did Erik decline your bot?
Eri*
i dont get an answer in the pins
I did copy paste when is fake, just my bf helps on that
Hmm.
or you can't read
DM Eri then. @tranquil yacht
(didn't mean to be rude)
ok but for me the results shown are different
I can't help as I'm not the one that reviewed your bot. Only Eri can.
But eri doesn't accept friend request to talk
i was talking about server and not a bot
they have their dm opened
your the one who has their dm closed
ok
How to open it?
But I'm in phone, that i close directly
In pc i have open
hey but sometimes this makes me worry , we feel like what is the use of getting votes if our server wont be properly advertised
how many tags can we add for a server at max?
How to do auction thing?
idk yet as my server only has 81 votes as of now
Yeah I saw that but what should i wrote in the second box?
Why wont any of my updated bot info on the editor page save?
Nah, Eric have closed because my bf can't send messages of u r in the same server
He isn't online now or yes?
Well i sent him the message
I have a bot and i went to apply and it says ''you dont have any bots):''
your bot needs to be approved
yeah
@cyan flint
I used ghostbot
if my bot declined for nsfw purposes, can i re apply after fixing the issue
yes
how do u put a website on ur page
Where?



