support

[long ferry]

what did I just say

[chrome cloud]

I also could not claim the credits

[long ferry]

@hoary spire read

[mint schooner]

damn, he dum

[sturdy swan]

how can i store two things into a json file eg. "guild id is here": "31" "20"

is that possible?

[long ferry]

#development

[hoary spire]

Yeap i know but can anyone help me from here?

[long ferry]

no

this is not the place for that

use fiverr or freelancer

[mint schooner]

lmao

[hoary spire]

Ok.thanks

[wooden kite]

did you remove "Vote credits" ?

[long ferry]

No

There's issues with it right now

[wooden kite]

oh ok, thanks

[fierce cypress]

hey i was just wondering weither having all my commands as slash commands would be the same as a working help command as it gives the description and format needed

[knotty hatch]

@fierce cypress Make sure you list the commands either in a help command or in the long description of your top.gg bot page.

[fading shuttle]

I'm making a bot I plan to submit for review that is exclusively paid (no free version.) Should I add like a promo code for the moderator to use when reviewing?

[fierce cypress]

ok cool, thanks

[knotty hatch]

Yes we have to be able to test all the commands and features to review it. What you could do is use the guild ID of the verification center we test all the bots in and make it so it is automatically enabled when the bot is invited to that guild: 333949691962195969

[fading shuttle]

@knotty hatch Thanks!

[ionic mirage]

How do we do this font on the top.gg website or I can’t ask that here?

What is prism Bot

[knotty hatch]

@ionic mirage You are trying to use a custom font on your top.gg bot page?

[ionic mirage]

Yes

Or can there be a font I can use? On the website

[knotty hatch]

You can customize the look of the bot page using HTML and CSS. We don't really offer support on HTML and CSS here but maybe someone in #development wants to help.

[winged bramble]

Where can I claim my vote credits

[knotty hatch]

Ad auctions

[tired crane]

Do you mean the large text?

[ionic mirage]

Yes

[tired crane]

https://www.markdownguide.org/cheat-sheet/

Just put # in front of the line and it'll be big like that

you can do other things with markdown too, if you look at this cheat sheet

[ionic mirage]

Oh thanks

[winged bramble]

Where can I find ad auctions?

[knotty hatch]

@winged bramble You have to request access for the ad auctions: https://top.gg/advertise

[fading shuttle]

Can someone remind me of the website that has the cheat-sheet for customizing your bots Top.gg page's CSS?

[winged bramble]

ok thanks

[knotty hatch]

@fading shuttle This page should help you out with using markdown to modify the look of your long description.

I'm not sure what page you're refering to for HTML and CSS.

[fading shuttle]

Thanks!

[tired crane]

If you could I would try to stay away from using HTML and CSS for your description. It's just needless complexity for the most part

[fading shuttle]

I recalled that you used to be able to add CSS to your bots page.

Idk if that's been changed

[tired crane]

Top.gg has it in a way it looks pretty nice by default

[knotty hatch]

You can use HTML, CSS and Markdown

[tired crane]

yeah i'm p sure you can

[quasi stirrup]

i need to get in contact with the owner of https://top.gg/bot/830889709210959873 but they've disabled DMs. can anyone help?

[knotty hatch]

Looks like it might be a deleted user?

[rustic geyser]

How do I move the voting role up because when I try too it always disappear

[quasi stirrup]

no, they have a discrim

[knotty hatch]

@quasi stirrup There is not really anything we can do for you here I think.

[quasi stirrup]

why is that+

[knotty hatch]

Well what do you expect us to do?

[quasi stirrup]

this is about a potential copyright infringement that i need to resolve privately before escalating matters via the DMCA

i just want you to ask them to friend me

unless even you cannot reach them

[long ferry]

They're a disabled account

[quasi stirrup]

oh great

[long ferry]

What's the bot id? Bot probably doesn't exist anymore

[quasi stirrup]

it does

https://top.gg/bot/830889709210959873

[noble vine]

Does anyone know why this is happening? Neb is the server owner and I am an admin I’m the server but it says I am a creator. Ownership of the server has never been passed to anyone else.

[quasi stirrup]

it's not just existant, but online

[long ferry]

Yeah not much we as top.gg can do if the owner can't be contacted through dms

you're better off reaching out to discord in this case

[quasi stirrup]

ok thanks

i guess per the terms of the AGPL they have 60 days to fix it

[quasi stirrup]

do you guys not require that bots have fully active owner accounts then

[long ferry]

no we don't, we do remove bots if the application was deleted

[quasi stirrup]

icic

kind of an odd policy if you ask me

[next ore]

Bir bot gönderdim. Kabul edilir mi? Eğer evetse ne zamana?

[heady flicker]

Hello

How do i make a report

Because

There is someone is spam my DM's

[drifting stratus]

My bot got ~800 votes last month but the settings page is showing that there's no credit to claim

[alpine turtle]

what is this at the top of my bots page?

"},"aggregateRating":{"@type":"AggregateRating","ratingValue":100,"bestRating":"100","worstRating":"0","ratingCount":1},"offers":{"@type":"Offer","availability":"https://schema.org/OnlineOnly","price":"0.00","priceCurrency":"XXX"}}

https://top.gg/bot/848340275633324032

[drifting stratus]

I don't see that...

oh wait nvm

[alpine turtle]

||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||‎‎||‎||‎‎||‎‎||‎‎||‎‎|| https://embed.rauf.wtf/?title=clapclap&color=2f3136&image=https://cdn.clapan.wtf/6n4.png&redirect=https://cdn.clapan.wtf/6n4.png

[drifting stratus]

Might have to do with the "><script>alert();</script> review

Maybe there's some XSS vulnerability with that

[alpine turtle]

not sure

thats the only one of my bots that has that tho

my otherbots dont

[drifting stratus]

well the other bots don't have that review

seems likely to me that that's the cause

[alpine turtle]

idk

[harsh temple]

[sturdy swan]

hello

i need help

[ashen wadi]

Hello After adding my new bot to your website this appeared

I reloaded the page but it does nothing

#logs message

[mint wadi]

Give it some time :>

[ashen wadi]

Okay thanks

[mint wadi]

np

[ancient stone]

how do i claim my top.gg credits

[mint wadi]

wdym

[ancient stone]

the vote credits

of my bot

[mint wadi]

https://github.com/top-gg/issues/issues/768 I found this github this might give you an explanation

[ancient stone]

oh

and for what is the credits? xd

i have this

[mint wadi]

It's for auction

[ancient stone]

oh

ok

thanks

[mint wadi]

-credits

welp that did not work

lmao

[mint wadi]

https://discordapp.com/channels/264445053596991498/714045415707770900/871412276970803220

[dusty lodge]

For some reason I did not get any voting credits for the month

I got 356 votes at the end of the month

[mint wadi]

^^ this might help

[ancient stone]

it regenerates

[ancient stone]

thankls

i will apply

[mint wadi]

np

[dusty lodge]

but I did not claim them yet

[mint wadi]

Hm

[dusty lodge]

The same also happened for my server that was listed

[mint wadi]

Do you have access to the auctions?

[dusty lodge]

yes

[mint wadi]

I do not know you will have t wait for someone that knows more about this topic to help you

[dusty lodge]

👍

[mint wadi]

Is there anything else you need help with?

[dusty lodge]

nope

[small pier]

what should i do that ppl are added reviews to my bots top page that are not about my bot and about stuff that is related to my bot

[keen holly]

Hi, I made my submission in Portuguese, is this a problem?

[sturdy swan]

Hello, a question how can I get my bot verified?

[real laurel]

report the review

[real laurel]

no

[real laurel]

-notdiscord

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord

[sturdy swan]

@real laurel ok thans

[keen holly]

ok, tks

[sick haven]

Its a known issue, Veld is aware and said he will try to give us our credits once its fixed

[dusty lodge]

ah thanks

[spice delta]

Hey, I'm discontinuing hosting and support for one of my bots, but I'm making a rebranded version of it... My previous bot is verified... Am I allowed to link to my other bot in my top.gg page or is it against the rules?

[sturdy swan]

hi, i have a block of code that should be running once every 24 hours with

@tasks.loop(hours=24)

but it appears that the code is refusing to run every 24 hours

it runs once, but fails to run again

i know that @tasks.loop(minutes=5) works, but hours=24 wont

[coral dawn]

Are bots allowed to have admin perms for the invite link

If not, https://top.gg/bot/870368752326295582 does you should fix that (not my bot btw)

[spice delta]

Afaik they are allowed, but it is recommended that you ask for permissions that you really need...

[coral dawn]

Try posting every 30 mins if that's what this is for

[spice delta]

Oh wait I didn't know that...

Thanks...

Will fix for my bot too...

[sturdy swan]

try running a 30 minute loop instead or post this here untill someone knows how to resolve the issue?

[coral dawn]

They normally decline for it actually

[coral dawn]

No, POST requests (assuming this is for stats) anyway go to #development

[spice delta]

¯_(ツ)_/¯

[sturdy swan]

it isnt for stats, its for pinging my mate lol

sorry for using the wrong chat btw

[coral dawn]

Again go to #development or preferably ask in #381965515721146390 in discord.gg/dpy because this has nothing to do with topgg but is to do with dpy discord.ext.tasks

[sturdy swan]

sorry!

[coral dawn]

give them code that is relevant too not just "oh I have a tasks.loop"

[rustic geyser]

How do I move the voting role up because when I try too it always disappear

[frail barn]

How can I redeem credits from last month? It's the first time it doesn't show up.

(despite like 2000 votes)

[exotic wagon]

Hello, is there a way I can apply to partner with Topgg?

[lusty aurora]

how do I approve my bot on top.gg?

[exotic wagon]

The bot reviewers have to

it takes about 3 months and your bot might not get approved

[lusty aurora]

Ah, ok

thanks

[exotic wagon]

np

[pearl kindle]

question for staff when someone gets a minute

[lapis charm]

how can i join the certification programm if even possible?

[vapid umbra]

How can I get the site to beta?

[lapis charm]

sorry i didnt know that, i will change the invite tomorrow after i woke up to the permissions actually needed

[vapid umbra]

Who knows?

[coral dawn]

Isn't it just at the bottom of the site

In the footer

[vapid umbra]

I couldn't find it in the setting icon, there's no old Beta.

[coral dawn]

Just put it up there and it'll get verified, took mine 2 weeks, maybe longer, maybe shorter, you'll get a dm about it if you get approved or why declined

[white chasm]

#commands message

[coral dawn]

Old beta? That's not how beta in anything works

[white chasm]

I had just changed my bot support server link twice

It's showing same old link

[plush vigil]

give it time

[lusty aurora]

thanks

[plush vigil]

to update

[vapid umbra]

No, I'm not in beta right now, but I want to go to beta, but I can't find it.

[white chasm]

don't even showing in #logs

No edit

[plush vigil]

give it time the site has alot of bugs atm

or try again in a bit

[white chasm]

Lol okay

[lusty aurora]

I speak Portuguese ok guys if you can use the translator to make communication easier

[white chasm]

Fourth time

[vapid umbra]

I have one more question. When I change the description in my bot, when I refresh the page, it comes to the Old statement.

[coral dawn]

hm my own thing, why is the widget svg showing my username from making my account and I changed my username like 3 years ago

And yes I have refreshed data

[coral dawn]

You could translate yourself

[plush vigil]

nothing csn rrally be done but wait since they been changing alot of site stuff its been having alot of issues

[white chasm]

okay

[plush vigil]

either look again in a bit since the sitr has alot of bugs or try again un a bit

[white chasm]

I will do tomorrow

[long ferry]

Caching

[plush vigil]

press f5 on page

[white chasm]

Damn software engineer

[plush vigil]

idk if its that on mac

[coral dawn]

ctrl f5 to clear all cache

cmd f5 would be Mac I assume

[plush vigil]

or that lol

[coral dawn]

f5 reloads but sometimes doesn't fetch everything from the server but uses cache

[plush vigil]

you can do just f5 or ctrl + f5

[plush vigil]

i've never done ctrl + f5 usually just f5

[vapid umbra]

I didn't understand.

[coral dawn]

brr

[coral dawn]

Try again later.

[plush vigil]

try again in like 30 mins or something

[vapid umbra]

Ha Okay.

[plush vigil]

or do f5 or ctrl + f5

[vapid umbra]

I've removed the site from beta, how do I get it back?

[plush vigil]

or on mac cmd + f5

[plush vigil]

no idea i dont use it because it breaks the site lol

[vapid umbra]

Yeah, actually, it's a great theme, but I couldn't edit my bot. That's why I turned off the beta yesterday.

how do we add botinfo serverCount?

[sturdy swan]

how do i find out when my bot gets accepted

[sick haven]

you'll be messaged

and pinged here

[plush vigil]

dm from @hidden root

[sturdy swan]

when

[plush vigil]

1 or more weeks

[sturdy swan]

jesus

ok

[plush vigil]

thats the queue atm

[ionic mirage]

When you change your bots pfp how long will your previous pfp on top.gg change to your new one?

[plush vigil]

read here for more info

[plush vigil]

press refresh data

[ionic mirage]

Thanks

[plush vigil]

np

[shadow frigate]

Hi i need help with something related to vote credits, they vanished from my server

[plush vigil]

if you didnt use them they reset every month

[shadow frigate]

no i dont mean that

i meant it said

"they will be available for next month"

for the entire month

showed up as 15

now today i went to check

and it sais 0

[plush vigil]

well today is the first so maybe you understood it wrong

[shadow frigate]

wdym

ive been claiming credits for a few months

its the first month they vanish

[plush vigil]

ithink its the first of everyone month it resets

[neat roost]

is there a way to delete a team on the website?

[plush vigil]

not at the moment

[shadow frigate]

this used to be 15

so it has to be an error or sum

[plush vigil]

it always sayss that

[shadow frigate]

Not it does not always say 0...

[plush vigil]

wait

i just looked at mine also

mine was 20

[shadow frigate]

I know how credits work, dino, ive been claiming then for a few months

[plush vigil]

now its 0

site issue?

maybe

[shadow frigate]

prob

[plush vigil]

is what it is

[shadow frigate]

dmd a mod and they just told me it is a bug

they working on it

[plush vigil]

theres alot of issues

with the site in general

nothing surprises me

lol

[sturdy swan]

Español?

[silver lodge]

Mejor no, casi todos hablan inglés

[lyric reef]

Not able to view the site entirely and solution for that ??

[sudden spoke]

It’s been well over a day, and there’s no option to claim credits

How about it; your statements seem invalid at this point @deft python

[white chasm]

sorry for this but what is difference between hentai ans lolis?

Your bot @Miyuki was declined by reviewer WhenPixel.
Reason: Your bot has a command ([>hentai ]) produces NSFW images of lolis or minors which is against Discord TOS & Guidelines.
If you would like to dispute your decline, please DM WhenPixel.
Today at 6:16 AM

[mint schooner]

lolis are underaged anime girls

And hentai is sexual anime

[white chasm]

ohk

[mint schooner]

You see the connection?

[white chasm]

no i cant see

better to revome this command

Bot
Miyuki (836243905867022366)
Reviewer
Era (top.gg profile)
Reason
Your bots >lock command requires un-necessary permissions in order to function.
Today at 6:49 AM

ff

twice

[light arrow]

having a hard time saving the new desc to my top.gg bot page. Any reason I can't get the submit button to do anything?

[mint schooner]

The Hentai command is sending sexual, underaged people

[light arrow]

nvm I can wait. I see the site is sorting some stuff out

[vapid umbra]

The long statement I made on the bot doesn't change.

[white chasm]

ok ty

[sturdy swan]

Hellow

How does the welcomer bot work

Cuz its not doing s thing

How do i activate this bot

[zinc oracle]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wet garnet]

i checked my bots votes page today expecting 15 dollars but its not there and it was showing there all month

[white chasm]

you can earn from vote?

[real laurel]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wet garnet]

not actual money

[real laurel]

first 100 votes -> $15 auction credit

then every 1k after your first 100 is $1

(per month)

[wet garnet]

yeah i got more than 100 last month

[white chasm]

but not real cash/

[real laurel]

referring to @white chasm

no, it's not real money

[sudden spoke]

August 1st -> No claimed credits

[rapid arrow]

when can my vote credits be redeemed?

for july

[real laurel]

-auctions @white chasm

[wild stone]

@white chasm

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[white chasm]

@real laurel thankyou'

@real laurel what is windia?

[real laurel]

unrelated

[rapid arrow]

did i miss claiming the vote credits or-

[real laurel]

#auctions-support message (auctions channel link, it's known) @rapid arrow

if it's a question regarding vote credits, i'd ask in #auctions-support rather than here.

it's more relevant to there than here.

[sturdy swan]

Err

I think it's not supported in this phone

[rapid arrow]

oh phew. thank you very much for letting me know about that. thought i missed claiming votes for 1 bot and 4 servers 😂

[real laurel]

np

[sturdy swan]

What can we do in our credits

[real laurel]

if you read the message, you will find out

[cosmic cave]

How do I interact with Discord's API on a website?

[white chasm]

@gloomy shell

[sturdy swan]

I see

[real laurel]

ask in #development

[cosmic cave]

Oh yes, sorry I got my channels mixed up

[real laurel]

np

[sturdy swan]

a bot has used a logo I created without permission, what can I do to take it down?
https://top.gg/bot/868234843937447958

[real laurel]

file a copyright/dmca claim to discord support

https://dis.gd/contact

we can't directly help you with copyrighted content, but discord can help you take it down @sturdy swan

[sturdy swan]

I mean take it off top.gg*

[real laurel]

once the bot is dealt with by discord support, feel free to contact a mod or CM about it

however before that, we can't do much

[sturdy swan]

I assumed you guys didn’t let people copy other people’s stuff

idc about getting it taken off Discord itself cause discord takes months to do that

[real laurel]

^

after that, we can help you

thank you for your patience

[sturdy swan]

^

[real laurel]

then there's not much we can do, to my knowledge.

[sturdy swan]

alright that’s fine

[drifting solar]

Unable to Edit/Delete/Post comments

[real laurel]

known issue, i believe

[drifting solar]

Don't see it on the pinned messages but alr

[real laurel]

you mean comments to reviews, right?

[drifting solar]

Yea

[real laurel]

yep, noted

i'll edit the support pin

[drifting solar]

[spiral frigate]

is it ok to publish a discord server to topgg and delete the invite?
im kinda testing server votes for it

[grim brook]

still cant redeem credits and i have to pay for an auction tmew

[real laurel]

@grim brook

[grim brook]

ye i was just venting

[real laurel]

this is #support, please don't.

[spiral frigate]

?

[keen pollen]

can i ask question here?

[mortal wing]

just ask

[keen pollen]

sorry wasnt sure if i could even type then started playing a game lol

[spiral frigate]

[keen pollen]

but is there a bot that watches steam severs? how i can check game servers in steam, see who is in them and what map?

[spiral frigate]

this is top.gg support

[keen pollen]

ok so i clicked the wrong thing lol sorry

[mortal wing]

no problem

[knotty dock]

YESTERDAY my bot has 21 votes but now it has only 4 votes

[sturdy swan]

Hey there, some bugs in the vote system? Lots of members received “extra votes”. The votes happened 3h ago, we received about 10 requests from each member to our webhook

won an auction like 2 weeks ago, still cant log in to pay, im not sure where the money i redeem even goes but this sucks lmao

[mortal wing]

known issue

[real laurel]

where's your auction tester role?

[mortal wing]

Tommorow?

do you mean yesterday?

[sturdy swan]

no idea?

i got an email that i won

said click here to pay

[real laurel]

were you ever accepted for auctions?

[mortal wing]

Because your votes get reset every month

[real laurel]

because if you weren't, then you might be in the wrong server

[sturdy swan]

top.gg?

[mortal wing]

show the email?

[sturdy swan]

or am i slow?

[mortal wing]

to neko

[knotty dock]

But my bot got accepted just 5 days ago

[real laurel]

well, normally you cannot access auctions without auctions access

[knotty dock]

Or 7 days

[real laurel]

and you would have the Auctions Tester role if you did

[mortal wing]

votes recent every new month

we are on the 8th

new month

yesterday was the 7th

[sturdy swan]

i do not have the email anymore

it was for a uncategorized

[mortal wing]

Ah, you got that email.

that was just a glitch email

[sturdy swan]

[mortal wing]

did it say the tag was "undefined"

[sturdy swan]

sure

yes

[mortal wing]

yea

[raven belfry]

Is the credits redeem button fixed??

[mortal wing]

no

[real laurel]

no, please be patient

[sturdy swan]

well thats what i entered months ago

[raven belfry]

Ok

[mortal wing]

it might take 1 week or even more

[sturdy swan]

where does the vote money go?

i claim it then waht

[mortal wing]

to your wallet

[raven belfry]

Oh

[sturdy swan]

alright

[mortal wing]

vote credit wallet

[real laurel]

it's just a local balance

it's not real money

just credit

arbitrary currency

[sturdy swan]

alright

so i can save or it

Like dank memer coins

[real laurel]

it resets every month iirc

(every 31 days

[sturdy swan]

alright

[real laurel]

to be specific)

[sturdy swan]

thanks

[real laurel]

np

[sturdy swan]

@real laurel hi

mate

im not able to edit info on my bot's page

[real laurel]

known issue

read pins please

[sturdy swan]

ok

@real laurel when will it get fixed?

[real laurel]

no eta

(that i know of)

[sturdy swan]

ok i will wait till then

🙂 thanks for the help

[spiral frigate]

i thought its fixed?

[limpid shadow]

Might be something I just deployed. Give it a few moments to roll out

[spiral frigate]

i dont know what u meant there

[limpid shadow]

I just updated our API

[spiral frigate]

o

[limpid shadow]

give it a few minutes.

[spiral frigate]

wait will that affect the package @top-gg/sdk?

[limpid shadow]

No

[spiral frigate]

ok thx

[shadow frigate]

So... i posted a review comment in my bot and it took the total rating down by one star somehow, and now i cant remove the comment because the delete button does not work

[mortal wing]

give it a while

like 30 minutes

then spam click the delete button

[shadow frigate]

But why does a comment put the stars down

it makes no sense

[mortal wing]

known issue

read pins

[shadow frigate]

oh didnt know about that pinned message

thx

[spiral frigate]

been a few mins still broken

[twilit stone]

Still can't update description.. Day 4

[graceful echo]

how can i report a user on top.gg?

There's literally a clone of my bot with the same logo and name,
But after reporting it several times and waiting for over a week it doesn't get taken down

My bot: https://awish-go.to-sleep.xyz/krt3h9yvf9a (ID: 751100444188737617)
The clone: https://awish-go.to-sleep.xyz/krt3jkirv9a (ID: 846646682170294313)

Not only that, but the owner is now leaving spam reviews with his main and his alt account on my bot and my server and other applications
Proof: https://blue.is-from.space/krtscrlzu9a (ID: 729770314388603020)

Why is this clone not deleted yet

[fluid rapids]

One message removed from a suspended account.

[real laurel]

you have to understand we have hundreds of bot reports and we go through them periodically

please just wait

(same with review reports)

[spiral frigate]

server webhooks when testing r still broken

[paper pecan]

is there a way you can check how many votes your server got last month?

[graceful echo]

i actually wanted to report the user and not the bot

cuz after it gets removed he's just gonna put it back up again
this is 2nd time this has happened

but there's no way to report a user

[real laurel]

if they do, then we'll deal with it

for now just follow standard procedure please

[graceful echo]

alright

[white chasm]

my last submission

my last hope

[wild agate]

I am not able to edit my bot whenver I try to click on save it doesn't save looks like the save button doesn't work

[graceful echo]

he's still going and left spam comments on almost all 6 of my apps

with this main and alt

[sturdy swan]

what do u keep getting denied for

[white chasm]

Only for one command

Channel lock command

idk 🤷‍♀ why this happening to me

[sturdy swan]

how many time it verify.

If you tell me pls

??

[ancient trail]

are reviews still broken?

[sturdy swan]

no i upload today

[ancient trail]

well, it appears its till broken for me

nvm just read the pins

[sturdy swan]

ok

[twilit stone]

Read pins

[wary sail]

hey yall We are using the captcha bot and we were wondering how one would manually verify a member if the bot fails https://top.gg/bot/554631615565922364

[real laurel]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[spiral frigate]

oh wait i revealed the password shit

[sturdy swan]

how many time to review my this bot : https://top.gg/bot/871408591934992435

[vital lintel]

Hello there, I did put in a request for auction but not sure what is happening with it, its been over 1 week. Thanks!

[sturdy swan]

thanks

hi i want to add anigame to my server, is there a guide on how to do this?

[manic sandal]

Go ask them. This isn't their support server

[mortal wing]

you added it 20 minutes ago

you'll have to wait 4 - 5 days

[sturdy swan]

ok

[rustic geyser]

How do I move the voting role up because when I try to it always disappear

[sturdy swan]

oh this was the server link i got from here: https://top.gg/bot/571027211407196161

weird, apologies

[mortal wing]

Click the ?DIscord Button

[sturdy swan]

ok doing, thank you so much

👍

[mortal wing]

No problem

[turbid fiber]

umm is the save button still not working ?

[twilit stone]

Yes

[lunar hull]

Yeah, I submitted a bot for review and now I want to update an image cause the original link is broken. Now I'm unable to update it.

Guess it'll be rejected due to that issue now.

[mortal wing]

what?

[timid kayak]

How do you report a bot for spam and continuous advertising

[real laurel]

press the report button on the bot page

[timid kayak]

alright thx

[timber gulch]

how to unlock the server counter for new bot?

in my bot its showing N/A

@real laurel anyone help

[real laurel]

https://docs.top.gg

[surreal swallow]

how will it notify me if i win the auction?

like will it dm me

or just ping me in this server?

[short plinth]

idk why

but i cant save

webhooks

😭

pc version

[mortal wing]

email

via email

[surreal swallow]

ah thank u!

[mortal wing]

no problem

[surreal swallow]

how will it know my email tho? through my discord acc?

[short plinth]

offc

some1 help me

[surreal swallow]

thanks!

[short plinth]

i am clicking save

it isnt getting saved

[digital current]

Last Month my bot get 100+ Votes still I didn't receive credit ?

[mortal wing]

Yea known issue

[sturdy swan]

i updated my bot's profile picture but it dont show up on the top.gg site ( I tried "Refresh Data")

[mortal wing]

Try it again

then refresh

[marble holly]

Hey i need help

[cold valley]

yes

[marble holly]

I am clicking save and its not getting save

[cold valley]

[mortal wing]

known issue

[marble holly]

Ohk no problem we i try later

[cold valley]

-.-

[digital current]

When will I get that ?

[mortal wing]

When the issue is fixed

[scarlet yew]

can i apply for certification?

for my bot

[cedar wind]

No.

[scarlet yew]

oh

[surreal swallow]

when it will send me the email if i win the auction?

[scarlet yew]

how will my bot become a verified bot

[mortal wing]

when you win ig

[surreal swallow]

oh thanks!

[mortal wing]

by that you mean?

[short plinth]

hey :/
whenever i click save in webhooks

it doesnt gets saved

:/

[mortal wing]

yea known issue

[scarlet yew]

How can my bot become verified?

[mortal wing]

what do you mean by that

Show me and example

[kindred tusk]

what is this channel for

i mean server

[scarlet yew]

verified bot

[kindred tusk]

what is this discord for

[scarlet yew]

LMAO

[kindred tusk]

bro just tell me wut its for

[short plinth]

:/ someone help me

[scarlet yew]

Bot Developers

[mortal wing]

Show me a god damn example

[scarlet yew]

ok

[kindred tusk]

what is a bot developer

how did i even get in this discord

[short plinth]

i made it

[scarlet yew]

those who develop bot(robots)

[mortal wing]

Your bot needs to be in 76 servers

[short plinth]

ur trolling u arent even new to discord

[kindred tusk]

nah i srsly dont know how i got here

i play roblox and rocket league xD

[mortal wing]

#general

[kindred tusk]

thank you alec, sorry im breaking the laws of Top.gg

[dreamy drift]

hey there, i am trying to upload my new server on Top.Gg but i am not able to save the changes, and i am not able to preview the changes as well

i tried on windows 10( ms edge) and android(chrome) both have the same issue

I also tried to edit my pre-existing server, still it dosent save

this is not my first time using top.gg, i have been using it for quiet a long time

[scarlet yew]

k

[pliant shadow]

k

[dreamy drift]

?

[pliant shadow]

I mean ok sure

[dreamy drift]

what should i do?

[pliant shadow]

refresh data

[hollow condor]

hey yall ppl are voting but its not giving ppl the voter role

[pliant shadow]

or idk try to save

[pliant shadow]

ok is your bot sharded?

[mortal wing]

known issue

[dreamy drift]

I did everything, I changed devices

[hollow condor]

what is that

[pliant shadow]

well it's known issue so you're unlucky

[pliant shadow]

which means no?

ok

[hollow condor]

voting for my server

not bt

[dreamy drift]

Oo

[hollow condor]

bot

voting for a server

[pliant shadow]

well

[mortal wing]

known issue

but it said it should nber fixed

idk

unless you havent set it up right

[pliant shadow]

oh ok

[hollow condor]

it gives some ppl the role

[pliant shadow]

I mean

[hollow condor]

but not to everyone

[pliant shadow]

cha cha real -glitch

[hollow condor]

dont know what ur talking abt but yes thank u

[pliant shadow]

well ok

[echo fossil]

Hi

[pliant shadow]

hi

[sturdy swan]

can any one help me making a good description for bot

[pliant shadow]

uh ok...?

idk

maybe just

[quick ridge]

My frend is not able to vte

Vote

[pliant shadow]

login

[quick ridge]

Again

[pliant shadow]

?

[quick ridge]

He logged in 2 times

[pliant shadow]

in 12 hours

[quick ridge]

But he is not able to vote

No

The vote option itself is not coming

[pliant shadow]

oh well uh

idk then

[quick ridge]

.-.

[pliant shadow]

in words of the only option possible:
"it's a known bug"

[pliant shadow]

^^

[quick ridge]

9k

Ok

So we should report bug

[pliant shadow]

no

prob old bug

I mean

yeah

if it's vote it's old

[quick ridge]

I'll tell him

[pliant shadow]

k

maybe wait

about 6 hours

[sturdy swan]

can u help?

[pliant shadow]

maybe

[sturdy swan]

wdym

[pliant shadow]

not exactly good

[lyric reef]

-auction

:(

What will get if my server reaches 100 votes

@real laurel can you execute -auction command for me

[echo fossil]

how's it going?

[sturdy swan]

When I am clicking on save it is not saving in top.gg, what is happening?

[pliant shadow]

fine

[dawn flame]

how long is the wait after you submit the bot?

[sturdy swan]

@pliant shadow ?

[dawn flame]

cuz my first submission i got feedback within a couple hours

then i resubmitted last week and im still waiting

so id get it

[pliant shadow]

known problem

[pliant shadow]

check pin

prob 1 -2 week

[sturdy swan]

wht?

[pliant shadow]

being fixed

if there is any fixes

[sturdy swan]

ohk

[pliant shadow]

for now

wait

[dawn flame]

ok ty just read it

[real laurel]

-auction @lyric reef

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

not able to uplode video link ?

someone here ??

and not able to save edited data

[dark crest]

How do i get my bot to show the amount of servers it's in on the site?

[hardy wigeon]

site issue

[hardy wigeon]

#topgg-api

[sturdy swan]

ooh oki

[clever cedar]

Someone knows where images can be sent?

[sturdy swan]

I want to add my bot to top.gg

So how can i apply?

[long ferry]

-faq 1

[wild stone]

Frequently Asked Questions 📜

1. How do I add a bot?

PLEASE READ BEFORE ASKING QUESTIONS

[sleek jetty]

hlo

[spiral frigate]

been 2h the topgg server vote webhook isnt working

[pliant shadow]

it's

ded

[spiral frigate]

?

wdym its ded?

[pliant shadow]

I mean

server is prob down

or idk

maybe code problem

[spiral frigate]

veld said wait a few mins then its been 2h now and it hasn't been working

[sage monolith]

why this is comming when i am changing the background url to https://i.imgur.com/uraOemP.mp4

[spiral frigate]

u cant have videos as background url

[sage monolith]

https://i.imgur.com/uraOemP.mp4

this isnt video

bruh

[pliant shadow]

uh

so

why

tf

is it

ending

with mp4

[sage monolith]

yes

[long ferry]

GIFs, MP4s are not supported

read the description of that option

[sage monolith]

it isn't gif

its a photo

[pliant shadow]

@sage monolith

[long ferry]

Why does it end with MP4 then

[sage monolith]

if i remove mp4 then?

https://i.imgur.com/uraOemP

[pliant shadow]

yes

lol

just

do it

[sage monolith]

i have bruh

it's not working

[long ferry]

Go on Imgur, right click on the image and copy image url

[spiral frigate]

that wouldn't work LMaO

[long ferry]

It does, if it is an actual image

[spiral frigate]

just bc u got rid of the .mp4 it doesn't means its now an image

[long ferry]

Correct

[spiral frigate]

is it just me or??

[pliant shadow]

@sage monolith https://i.imgur.com/uraOemP.jpg

this link

this, with .jpg

[sturdy swan]

Hmmmm

[long ferry]

Just you, webhooks work perfectly

[pliant shadow]

Welp

[spiral frigate]

how do i check if my webhook is setup well?

[sage monolith]

lol

[pliant shadow]

code problem

[sage monolith]

it worked

[sage monolith]

thanks'

[pliant shadow]

KEK

ok

[sage monolith]

hm

[spiral frigate]

???

[pliant shadow]

np

[pliant shadow]

I mean

if it works

yeah

if not

no

[sage monolith]

lol

but

[pliant shadow]

?

[sage monolith]

the background hasn't changed

);

[pliant shadow]

refresh data

[pliant shadow]

^^

[long ferry]

Use postman and make a manual request

[sage monolith]

kk

[spiral frigate]

oh wait now i see

[pliant shadow]

;-;

[long ferry]

It does not change your bot page background, only your bot card

[sage monolith]

ohh

[pliant shadow]

ohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

[sage monolith]

where can i see bot card tho XD

[spiral frigate]

im on mobile

i think i set it up correctly

it still says there was an error

[sturdy swan]

I tryna delete a review and submit a new one but it ain't working

[hardy wigeon]

Site issue

[sturdy swan]

My bot to change id possible to change it on top.gg or to send it back to delete the old application?

[wild vale]

even though i reached 100 votes last month, i can't redeem my 15$. its not there

[dull fulcrum]

U need 101 votes

And u gotta vote this month too

[wild vale]

i got 106

[dull fulcrum]

Like u need to reset it

Oh shoot

Shit

Me too

[wild vale]

i redeemed in 19.07

[dusk glade]

i added another bot

[dull fulcrum]

Go to #auctions-support

[wild vale]

ok

[sturdy swan]

how i can check how much total votes bot have?

its show me just for this month

[zenith bluff]

Hey i added my server to top.gg today and its not showing

when i look it up

[sturdy swan]

why?

Is it because I registered before and was banned?

[long ferry]

Hm?

What do you mean banned?

[sturdy swan]

wait me

this

I have repaired it now

[twilit stone]

Then reapply

[sturdy swan]

How to reapply?

[subtle bolt]

why do i see themes there in ss mhm

[twilit stone]

Just like u submitted

[sturdy swan]

but

[twilit stone]

Probably a third party thing or discord modifications 🤠

[twilit stone]

But? What?

[subtle bolt]

[sturdy swan]

An error has occurred while validating your input:
Bot already exists.

[long ferry]

Make sure you're logged into the correct account @sturdy swan

[sturdy swan]

QAQ

[long ferry]

Otherwise, try removing and re-adding it

You have already submitted it

[twilit stone]

@long ferry Is there any option to disable the bot on top.gg page?

[long ferry]

No

[sturdy swan]

let me try

i can't remove it

[long ferry]

Going to /delete doesn't work either?

[sturdy swan]

check view
it will show this

[long ferry]

Is this your bot? https://top.gg/bot/821349835118346292

[sturdy swan]

yap

I still want to DM iara?

[modest tangle]

wait I'm not able to edit my bot on top.gg

when i click on SAVE it doesnt do anything :l

[long ferry]

Do you want me to remove it for you to readd it?

[sturdy swan]

ok

I don't know what happened

[long ferry]

@sturdy swan try resubmitting

[modest tangle]

;-;

[sturdy swan]

OK wait me

[modest tangle]

none of the buttons are working (i disabled ad blocker)

[long ferry]

Try a different browser

[modest tangle]

okay

[sturdy swan]

hmmm

no~~~~

[long ferry]

Alright gonna note it, thanks

[sturdy swan]

i don't know why

[modest tangle]

still didnt work T^T

[long ferry]

Check your Dev console please

[modest tangle]

dev console?

[dusk glade]

@long ferry hi

i added my bot

on top.gg

can you review it

[long ferry]

Inspect element console

[long ferry]

-upto

[wild stone]

@dusk glade

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[modest tangle]

oh one sec

[long ferry]

Check the network tab

[sturdy swan]

Why is he still like this?

[long ferry]

Not sure

[sturdy swan]

So what should I do? QAQ

[long ferry]

Wait for now

[long ferry]

The edit goes through

Can you click on the edit one and check the response

[modest tangle]

one sec

[spiral frigate]

how do i fix this

i set it up correctly in #development

[lucid briar]

did you enter a valid url?

[spiral frigate]

yes

[lucid briar]

probably safe to assume it is broken then i guess, take a look at the github and see if anyone has reported it

if not then would be a good idea for you to do so

[spiral frigate]

someone says it is working and maybe its just ony my side

[sturdy swan]

So I am waiting for someone to handle my bot?

[long ferry]

@jovial sphinx @sturdy swan yeah known issue seems like

[sturdy swan]

sad

[jovial sphinx]

😦

[spiral frigate]

wheres the GitHub for topgg btw?

[lucid briar]

yea but are they under the exact same circumstances as you (i.e. did they submit their server/bot the same time, are they also trying to save it now, etc.)

otherwise if theyre all under the same circumstances as you, it's probably an issue on ur end

[lucid briar]

https://github.com/top-gg/issues/issues

[sturdy swan]

Are the voting credits issues fixed?

[long ferry]

Not yet, should soon be tho

[sturdy swan]

ok

[wild vale]

any eta?

[long ferry]

Nope

[wild vale]

sad, i hope it will be fixed today

[hidden pike]

Can someone send webhook link?

[long ferry]

You need to create a webhook link yourself

[proud tendon]

Hi there I need some help

Could you help pls

[long ferry]

Just ask

[proud tendon]

So basically I’ve added the partner bot to my freinds rp server for him is it still up and running

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[proud tendon]

Cheers

Is it the cessum server

[sleek bane]

No

[sleek bane]

see this message

[hallow valley]

What can I type on the big description?

[sleek bane]

A little description of your bot at the top and then describe the commands your bot has

Check descriptions of other bots

[hallow valley]

Okay

[hollow condor]

if i set voters to get a specific role when they vote, does the vote get removed every 12 hrs

[sleek vigil]

it won’t let me apply

[long ferry]

13

12 hours revote, 13 role removal

[hollow condor]

thank you

[sleek vigil]

when i do !apply to any company, it says something unexpected happened and tells me to try again

[long ferry]

-wrongserver @sleek vigil

[wild stone]

@sleek vigil

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sleek vigil]

okay!tysm :))

[sturdy swan]

Hello!
I wanted to create a server page unfortunately it does not save what I wrote. Invite, short and long description and tags. I write everything and want to save but it does not. Am I doing something wrong?

[limpid cape]

having the same problem just now so maybe a servers down or something?

[sturdy swan]

[modern forum]

bruh wtf. i cant get out of betain the top.gg site

[long ferry]

You can, check the settings

[modern forum]

no

it does not work

i click it but nothing happens

[upper laurel]

when do I get my bot declined or accepted?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[modern forum]

@long ferry i cant get out of beta

[long ferry]

If it doesn't work then welp

Had another user with that issue

[modern forum]

also i still did not get my vote credits

@long ferry i have a trick

like go to the vote page of any bot like top.gg/bot/BOT_ID/vote and then scroll down and disable beta features

@long ferry appreciate me pls

[unreal python]

When my bot approved

[long ferry]

It should show up on the settings above

[pearl thunder]

Only time will tell.

[modern forum]

it does but that settings icon does not work

[rare willow]

Hey ppl, I am thinking about participating in the discord server list auctions. But i have some questions: how are usually joining the first server listed in community tag, and how would you recommend me preparing my server for such a big member float

like if there would be many 100ts of users joining within some hours

are there any special moderation bots or something with may help handling that?

[ebon canopy]

https://top.gg/tag/moderation

[rare willow]

😐

[ebon canopy]

and regarding the other questions check #580510490074152961

as far as you have access to

[sturdy swan]

when will top.gg fixed i cant able to vote system my sever i tap on save and send it causes errors

[kind eagle]

soon

[ebon canopy]

read pinned msg

[sturdy swan]

Ok

[fading moss]

where to get Noumenon

hello?

[sleek bane]

wrong server

[sleek bane]

see this

[limber jolt]

If a server gets auction credits from votes, does the owner of the server need to request auction access (this probably sounds stupid but my server never got enough votes get credits before this month)

[limpid canyon]

Here is support arbic ?

[pliant shadow]

yes

[limpid canyon]

Where

How i can add my bot in top.gg

[sturdy swan]

Still not working

Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.
Is that it?

[fading moss]

ok

[pliant shadow]

known problem

literally someone asked me a few hours ago

[sturdy swan]

Alr sry then

[void folio]

is it fixed tho?

[pliant shadow]

no

like

people still asking

[mortal wing]

why do you want attention

[calm sparrow]

hi So what for the main authorization to refuse to approve the bot at top.gg I can approve bots whose turkish is turkish.

@cedar wind