#support
1 messages · Page 492 of 1
696788118703177769
site issues
when will it be fixed?
I have a question - is it possible to be accepted in top.gg when having other command for help than 'help' ? I use 'man' command instead...
there's no eta
that's fine, as long as you mention that in your bot description
Ah, its mentioned only in bot status...
as we need some sort of point of entry to your commands, just make sure to mention it there 
either status or bot page, both is fine
So bot status is correct? Or just only description?
Like that correct or denied immediately?
? Incorrect ?
;-;
;;;-;;;
😭
Bot denied.
after 12 hours the gift role for those who voted will be removed automatically?(for servers)
So now I can disconnect it as much I want and add some features (then push to twitter and FB) . yay! Smth good in this...
Yea
🥲
at what time do the top.gg votes reset
is it per user or at a certain time each month
Alr. Shutted down. As it won't pass - it won't be for pass
what is this?😳
when people vote you can make money from it
*not real money, credits towards top.gg/advertise
Isn't the confirmation time of the bot in .gg long? 1 month :/
1 week or more currently, theres around 1000 bots in the queue
which is less?
;-;
Hello! I have a user to report. Should I do that here or in the dms of an online moderator?
Me?
hm..and how much per vote?
Dm a moderator with proof and their ID
No, someone else
Ok
Okay, thanks for the information!
Nw
How long will it take for my bot to get added to the site
Around one and a half weeks
damn
idk
-credits
@shadow plaza
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
If you’re talking about the 520 errors, give it a bit
yes
Wait like 2-3 mins
kk ty
Should be back up then 
👍
Known, wait a bit
Ok ^_^
Most likely updates
So I already asked this once but didn't received an answer.
Sometimes the top.gg API returns in a HTML page instead of an json page, so my decoder fails.
But I really don't know why it sometimes doesn't return a json. Is it a known bug rn? @long ferry @cyan flint
known issue right now, bit of site issues
How can I deny adding bot? I just realised that it won't pass here and I'll try with another site like "discord boats" or smth...
..
..
..
You can delete the bot from the site
Well you can change your bot’s code if you want if you feel it breaks the rules
And you press the delete bot button
imagine choosing another botlist instead of the "officially supported" botlist
Better sometimes
you added the bot yesterday, you have almost a whole week to finish editing it
I heard bout people having it accepted after 5 days
just rumor
So...
it used to be faster, but average now it's 1 week
I'm looking at the API and the only post request I see is one to change the server count and shard data of the bot. Just to confirm, is there no endpoint to change for example (or actually mainly) the short description of the bot, for automatic A/B testing? If not, is any planned?
Nvm. Now finding another list
nope
Is it approved? If so, known issue.
Its laggy af
Yes
Known issue.
Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).
That isn't a guaranteed fix but it is worth a shot to try.
One of my bots that is awaiting approval is not showing up - i assume related?
^ read here
Is if it don't work ?
I see that but I also see:
Is it approved? If so, known issue.
since mine isn't approved I want to know if it's related
If it doesn't work then you would need to wait for it to be fixed by the team
As in it doesn't show up on your profile?
ah it's showing up now
Should I ask or should I just wait and how long does it take?
There isn't a set time that it takes to fix.
'-'
The team has several site related things they are working on, so issues are fixed in order of priority.
And I have to edit how many times and after I edit I wait how long?
Couldn't tell you that. It depends if the cache fixes it or not. I wouldn't rely on the edit to fix it however.
Hey, how can i put link to another opensource hosting provider (not github)
Pretty sure you can go like “hosted by…”
but you can’t promote competitors with top.gg
ik but there is in tab about opensource default link to gihub. Can i put there link to repl.it ?
Should be fine
I wont get error or smth like “not able to put link here” ?
try it and see
ok
Yeah - tried and worked - link redirects correctly but smh i got that replit is gitlab... tf what?!
?!
#development <— development questions should be there
It was related
was just an example, but yep moving on
ik but it wasnt yet a big discussion 😉
hi i need help need a custom bot if someone could make for me
its just a scoreboard bot for a scim discord 5v5s
with a queueing system
-needdev
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
I still don't understand... is it a way to promote your bot or something else?
It’s a way to promote your bot/server/product
oh i think
and need how many credits for this?
Both
page not found
is?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
but how many credits are needed for this?
what do you mean
how many credits do i need to pay to make an auction
well its an auction, it depends how much the bid is
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
read that
My question - how big is chance to fail approval if i’ll do a few updates somewhen now?
- turnoffs for seconds
0 ig
Unless you hit the sweet spot and leave it offline long enough during review to get denied
Should be fine
They do wait some time to see if it's just an update or it's indeed off
For a few seconds
really? I can update bot While its in waiting state?
yea ofc
i just thought that 0 updates or fail... (cause of 1ms downtime), today i dont even sleep for that...
Nonono lul
Ok
Is there a queue for bot approval
if so is there a way to check where our bot is
in the queue
You can’t check where your bot is
No
Help command, types of commands inside (more moderation or anime...), etc..
Describe the bot but less than 300 characters
More than
Refresh 2 times and done
Don't work
shouldn't this say server not bot?
It's a known issue.
What's the dsl bots prefix
there shouldn't be as dsl job is to show ur server 
It’s -, the only command is -ping
Reload
Will my bot be approved if some features dont work yet?
Did-not-work
Idk
If the majority don’t work, it will be declined
got it thank you
Np
I did it
did you get approved?
if you didnt get approved it probs wont get shown
Change your bot name in the discord devloper site and click the "Refresh Data" in top.gg bot page
ty
Depends on tags too. For example: my bot had the word "clash of clans" in the brief and long descriptions but didn't appear in search for that keyword until i added it in my tags.
me waiting for a week now
My bot got approved today
wow you bloody lucky
Hi
My bot doesn't show in the search of the website will it take sometime to show?
Could be caching
Ok ,Thank You
@daring birch
The site says this to me
An error has occurred while validating your input:
Forced themes are only enabled for creators who use custom CSS in their detailed description.
The "Other owners of this bot" section is formatted incorrectly.
..
How ?
ok you did it
Now he tells me
An error has occurred while validating your input:
The "Other owners of this bot" section is formatted incorrectly.
@init#0001
ID not mention
Try it and see
What did you put in creators field?
Is this?
What should i do now ?
...try submitting again
remove comma?
my bot just got approved :)
No, ids must be separated by comma
Just remove the space before it and try again
And make sure that's a comma and not some other character
my bot lib/package doesn't matter right?
tell me
An error has occurred while validating your input:
Unable to fetch application. Make sure you've provided the correct Client ID and that the application has a bot account.
Did you get the right bot ID?
@real laurel
@grand ravine
@sturdy swan cc
How can I get a picture from here?
@real laurel
Requires a picture from here imgur.com how can I get it ?
is there a reason why a role isnt showing up on the role list for the auto role? and the role list seems to be out of order.
another question i have is, is there a way to edit who the "creators" are for a server
HELLO I found a huge bug
Where do i submit it?
marco, xignotic or iara
hey @mortal wing would u be able to help me possibly?
what is what
Why does this appear to me?
WHERE
because your bot hasn't been approved
Why ?
because there is a verification system?
Can I apply again?
Go to your profile and you can see them
When is approval or rejection?
takes about 1.5 weeks
After his stance, what happens?
Ok thanks for the help.
do we get money for votes? vote credits they real?
no you don't
you get vote credit
not real money
what is that
what are vote credits
use another browser
which
idk
if its not fixed then?@mortal wing
@somber parcel
@cedar wind how do i fix
don't use a phone
don't havw pc @mortal wing
Nothing happened
then you can't vote for now
when i can?
when the issue is fixed
Can You Pls talk with the Team members
@lone anvil pls fix it pls
they have multiple translators and bot reviewers who know other languages
how long does it take to approve my bot
then when they'll fix
1.3 weeks
when the issue is fixed
😔 😭
enable desktop site in chrome
didn't fixed
@fickle dome works fine on chrome
https://top.gg/bot/571027211407196161/vote
copy paste this in chrome
then probably try updating ur chrome
it's on your side
then wait for them to fix it
Its top.gg issue for mine acc
not fixed
did you switch to a different browser
because sometimes that can be an issue
I told em 5 times
yes
show me
@sturdy swan i used default browser but same problem
.
ok
do you have an ad blocker
no
something's blocking the vote button, i had to disable adblock for it to appear
so i'd recommend checking your settings to see if there's anything blocking stuff
do you have that?
i didn't say to download it but ok
is something wrong
with website
i can't reply to people
log in
then i wont download
ok
yes did
but
i submite
and it doesn't apper
submit a reply?
yes
i deleted my own comment
but it still didn;t
how do i fix now
yeah replies seem bugged at the moment
check to see if they'res anything blocking the vote button
its completly broken the comment section
like
can't like
reply
or even delete own comment
replies work for me http://amog.us||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||https://dluxe.is-a-egirl.club/0HyoOSXH
how doni
how do i?
depends on what you're using
Im using chrome
but i'd recommend using a pc to vote if you're having issues on mobile
@sturdy swan what do i write so that can be fixed
if you're using the support email i'd recommend describing the problem you're facing and what browser, device, etc you're using,
but another way is by using the github
You can submit a issue on github from https://github.com/top-gg/issues
https://github.com/top-gg/issues if that
grinder 
Too slow >:)
lemme contact in Email@sturdy swan
should i also submit mine
I sumimit my thing for my bot but how do I know when they view it
Hi
Clyde
Is this a innovation Inc. server
What how
It takes around one week and a bit over
You’ll be notified if it’s accepted/declined from a dm by @hidden root
Oh Alr
Is this a Innovation Inc. sever
How do I check the money I make for votes and stuff
Hm
Didn't work
It's a server btw
Is there any voting problem
anyone please tell me
because my users are not getting rewards after they vote also i am getting in log that User Not Found
I added my bot how to get it verified
Whats up with the CSS on top.gg , I guess everything is correct but it just doesn't work
You have to be patient
do teams work?
i am trying to add someone to my team
but they dont receive an invite
HOW to join a team??????
One message removed from a suspended account.
One message removed from a suspended account.
@real laurel
so what’s up with this? i can’t vote i join my server, like stop saying they are gonna fix it. it’s been a month
How do I know if I have been accepted and if I have been rejected?
Your bot?
Yeah
they are gonna fix it
the team members have lives
that’s what i kept hearing
well let me work for the owner
i’ll do alll of them in a week
they have more important stuff to do than the server list
i understand that
but that shit doesn’t take a month
to review
have you tried owning the largest bot platform?
and even having a secondary server platform
exactly its hard
they have way more important bugs, and important thing to do in their lives
Do not rush, patience is the key to relief
u mean largest promoting website
well i have been patient for a month
Your bot will climb to the top, but be patient
it’s not a bot
it’s a discord server
i quit coding long time ago
i got sick of it
so you are saying that you are gonna rewrite legacy code, fix bugs at the serverlist and botlist in just a week?
no i’m saying i’ll review all servers that requested to be published. so i’ll read they’re server and if it’s not against this server policy i’ll accept it
bruh thats not how server adding works
server reviewing doesnt exist
you just add dsl to your server and add your server on top.gg
then why is my thing not working
I can't get into my bot's settings
worked
Great
I am changing my bot because I am not able to enable the intents! so only changing the invite link would work right?
or I have to add a NEW one???
..
@daring birch
If we can’t invite it, it would be declined
unfortunately as far as I’m aware, you’ll have to resubmit a new one
Bot Declined
Bot
Youtube Together (772831987240271903)
Reviewer
SnowyJaguar (top.gg profile)
Reason
Your bot doesn't have any actual (functioning) features/commands. Your bots /activity command replies with some sort of invite link which retruns a 50013 Invalid Invite Error as seen by the screenshot: https://imgur.com/onb10iO
Today at 2:38 AM
my bot works perfectly..
;-;
i tested in 10 servers
DM the reviewer
Well you’ll have to wait
They didn't work because they entered the wrong prefix of my bot and they rejected it. Can you try again?
you need to wait again
Is it okay if I write to the refusing authority?
Yes
- Go out of beta
- Make sure you're logged in
There is a report button
it sends fake nitro code that turns into server invite
You can click
I think the connections might be slightly wrong 
Yep
kinda wrong
Then wh6 are you asking
but no comon servers with it
bcs it send me thing
IDK
shearch Celestial
look what send
but insteax
that link is server invite
try that after /
discord.gift/
LOL
emblemed link
lmao
worst bot ever lmao
yes
wait lemme make a fake acc and spam her
the link not a gift its a server invite and how df coud he dm me
code is not working
i have no comon servers
more than 3 weeks
1-2-3 weeks
huh
yea
thanks
np
but make sure to your bot is perfect
mine yes
mine too
not coded LOL
hm okay then
u good to go
but how i report bots
only top.gg
?
That was an example
Hello I wanted to see the page of my bot and I saw that there were 3 comments but it was just written "3 Rewiews" I look at the comments and it tells me that there is no comment I do a refresh data and it puts 0 Rewiews
Yes it is
And how do even bots send this kind of nitro gift stuff?

Ohh ok
does this mean you cant link the bots website?
A bot cannot be used to promote or sponsor other services, as the declination description entails
For example, you cannot have a command in your bot which primary purpose is to advertise your OnlyMinecraft account, that would not be allowed
oh, okay
ohhhhh
hello, my bot's intents are closed by themselves, I can't open it, I sent the bot to discord for approval, could it be because of that?
@cyan flint ^
ty
@glacial cipher are you sure thats the right id? doesn’t return any messages or joins
Hello, can anyone help me ? I can't edit my bot
#mod-logs is where you will see a copy of your decline if your bot is declined (on top of the DM from Watcher)
Error 500
Where is the acceptance?
How would the message look?
in private?
Sorry what?
Send in private .
Done 🙃
Thank .
No problem 😅
Hey guys! I just wanted to know one thing, is there a way to withdraw my bot submission? because I just found a bug in my help command and I dont wanna waste the time of the person testing all the bots 😅
I'll fix it then resubmit
You can delete your bot from the site.
ahh right thanks!
No problem.
🤒
Hi
I wanted to enter the site to refresh data. But I have this on my screen ( refresh didnt work )
Are you logged in?
yep
Try logging out and logging back in
Could be related to a known issue
You can see if a different browser works. I use Firefox and am able to edit
👌
Oh, that was actually the wrong ID. I'm sorry.
This should be the right one: 825336008383004682
ty
oh
Anyone pls send the zoom classes link
What is the monthly marketing budget
Hi, I applied for auction access a month or two ago now and have still not heard anything back. Who can I contact about this ? @daring birch
How many time are moderators looking to the reports, someone is copying my bot.
Known issue
just wait till a moderator reaches out to you
okay.
Don't click the link or something, steal's your steam account
why can't you make new private links on large servers?
What should I do ?
Alright thanks
hello?
when bots are added?
The current wait time is 1 or more weeks for bot approvals
K
Hey there, is there an eta or general idea on when liking comments will work again?
Add DESCRIPTION about your bot
its a server
theres alot of visual bugs atm
since there redoing alot of the website
those are required overall tho
Yeah
ah ic
Cuz bots also need so
but how will i make a discription of 300 words?
U can make lower of it
Just max 300 words
oh?
Really?
Wasn't it 300 chars?
What
thats why i say its not hard
Numbers 😂
yea
lol
im just gona copy paste smth
You can look at the descriptions of other servers similar to yours for inspiration
ayy rickroll worked
I am lazy and just embeded my site in an iframe for my bot page 
I had put my bot on the site but it didn't, what do I have to do?
Can i ping 1 bot review that can review my bot?
Wait 1 week and a half
No, you’re bot is in the queue and you have to be patient
ok cute!
lol
lmso
ok
Ninja'd 


U guys won't add dank memer right?
This server has bots voted in, to my belief if the members want it it can be added
Nvm it appears its here. Go try it out in #commands 
If u ever add it disable rob and bankrob tbh it will destroy ur server if u don't
I'm still getting this stupid error every time I try to edit my bot. I made a ticket, and nobody did anything about it, not as much as responded to it
Will approved bots no longer be added in this server?
check pins
Try to reload the page
dank memer is added
nah, deleted from discord
I think you can't ...try contacting discord maybe they can help you
bots are untransferrable
you CAN transfer it to a team tho
but that's as far as you can go
or just give them the token tho, or the account
that's not transferring at all
giving token doesn't transfer ownership
bot saying 403 Forbidden smh
Reload the page
then wait for some time and try again
k
disable beta
toggle the switch on the bottom
alright
Hey can i do something if people copy my name?
And also why i cant reply to reviews (it keep think)
I have 2 reviews and i only see 1
idk
We do not moderate that here
as there's alot of people with same names
unless their intent is to impersonate staff here
Oh okay
yes
no worries, was the correct channel
I think i will just wait meaby the review will show up
oh ok
Press delete on your bot page
im signed in but i cant edit my server, its letting me edit my bot tho
Known issue
Are the bot reviews ever going to get fixed? My bot has 3 reviews I would like to be able to thumbs-up and reply to each of them but neither of those actions works, infact trying to write a reply to a review adds some sort of invisible 1* review that I can't get rid of. It has been like this for months
There's still no eta when that gets fixed, there's other site issues that are more important than review issues.
Alright, well thanks for the swift reply anyway
How many servers to get bot verified on discord
75
Bot page didn't opening
Because bot not confirmed yet
Make sure you're logged in
Oh thanks
Kookie
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Hey @long ferry really sorry for ping but i think i know why review didnt show up. It got moderated, now i have only 1 review
@lone anvil ^
How to delete a Deleted User from the Creators section under a top.gg server ???
i don’t know if i made that make sense enough sorry
Basically i want to know how to remove creators from my server post
They’re not even in it anymore
the bot is not answering me
i'm always asking for rr!help but it doesn't do anything
-wrongserver
@thorn creek
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
ty :]
hello
Hi
WHy do I get this error: ```
An error has occurred while validating your input:
Invalid token. Please try again.
Invalid token
Yea. Invalid
Of my bot? Or what token
Yes the bot token is invalid
Btw how can I get developer role
Wait I'm not sure
By submitting a bot and when the bot gets approved, you get the role
Ah ok
(Previous)To check if u made bot
But there is no field for token
Bro...
WHat?
hm, ok
BUG
🐛
How do i report a review for violating topgg guidelines
There should be a button below the review that says "Report"
.. I read it, but I know what's causing it.
Unless I actually didn't read the announcement properly.
Anyways.. when you create a new ad and use the ad you created to bid.. alright, congratulations you bidded, now suppose you delete the ad and you won.. it will return undefined.
🤷♂️
Read what xig said
Guys
When bot is approved, will all the owners be tagged and sent dm or just the one who added the bot?
@hidden root sends you a dm
How to make a webhook when someone voted it sends a message in a channel?
How do i get an API Key?
but I don't use adblocker:)
Why do i have here 6 votes:
https://top.gg/bot/855372526875574273
But as an api response i only get 3:
Im using
https://top.gg/api/bots/855372526875574273/votes
You're using something that blocks ads
@long ferry do you now?
know*
Does anyone know the expected budget you would need for advertising a bot/server?
@zinc oracle Is there anyway I can know when or how long it will take for my bot to be approved?
1+ week
oh wow
more than 0
it's an auction system, so more money = more chances to be the last bet
Yep
do we know the other peoples bids?
Thank you :)
Nw
When you get auctions access yes
sweet, thanks!
Np
Hey my bot have 2 reviews and i only see 1, why?
Oh its like my reply is counted as 1 star?
When will be fixed?
@daring birch Could my bot take over 2 weeks to be reviewed?
If it'll take that long, I'll be willing to join your team and help you guys review bots.
For maybe 1-2 months because of school.
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Hi, it's been a couple of months that when I reply to a review of the bot, it loads for a few minutes and then my answer is not saved
Known issue
@long ferry but fr, will I actually be able to help review bots?
I actually don't mind
#announcements though if you're only doing it for 2 months, meh
I bought Premium!
On my card statement it shows the transaction! (3 of them)
But on my profile i have no badge.. and the ads are still there
Yikes
Thank you and I've just applied.
Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).








