#support
1 messages · Page 488 of 1
even if you did have edit perms, you wouldnt even be able to remove other creators or add it to a team
@lucid briar How do i make my server searchable with tags and by its name
Check pinned
Okay thx, gj
I don't know how editing stops a raid
How do i make my server searchable with tags and by its name
Check pinned.
which
vague response

@sturdy swan
it's yet another site issue, youll just have to wait for it to be fixed
give me a possible solution
:neutral: Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).
other than what it says
???
If there was another solution it'd be listed there
We don't keep bug fixes secret?
bruh
if you're unhappy about auctions, that is something to contact veld about
and as nom said, these issues are out of our control
The invite link works what?
if we were able to fix them all, we would, but we cannot: it isn't our responsibility
._.
not really for anyone here to say why
Half the problems you're talking about don't make sense though?
728449641590554684 has a valid invite link
When I add my bot, it appears in my profile, but when I click it, it gives a "403 Error". Is there anyone to help?
are u logged in?
not working @sturdy swan
so do i sit there
hopeless
no server on topgg
im crying
you wait patiently for it to be fixed :D
I’m trying to advertise my server but it said I do t have one


as i said, auctions issues should be brought up with veld
PlEaSE halp me
do you not trust squish? 
😂
Lol

The problem is noted by top.gg and has a possible fix
If that doesn't work we don't have secret fixes, so you gotta wait for it to be fixed
Why can’t I ad my server?
and issues with the site, you should report on the github
but otherwise all any of us can do is ask you to wait
why ping someone
when 2 mods are in front of you

@sturdy swan i know what you're going to say now "support isnt for talking, go to #general " yeah i get it
sheesh chill
What you said was on topic and true so , no, not going to say that
-wrongserver this might help
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Why can’t I ad my server it said I don’t have one BUT I CLEARLY DO
actually could you DM me a link to your server page
Why can’t I ad my server it said I don’t have one BUT I CLEARLY DO
Hello support team
The bot told me to message derpy
But there is no one here called derpy
Who do I message about my bot being declined?
are users still unable to delete their reviews in server listings? A couple of my members wanted to delete their review but said that they actually couldn't which is weird cos i thought they could always do that
I’m invisible
Don’t think you can do it anymore
hello support, how can I get my bot approved by you? do I have to have something? or should I just wait?
You just have to wait for a bot reviewer to review your bot
Ok, thanks a lot!
No worries
Is there a limit on how many bots you can have on Topgg?
no
okay ty 
a question, my bot is in spanish there is no problem?
No there wouldn’t be a problem
ok, thanks
No worries
does updating your bots info on the top gg site, delay when it is reviewed?
No it doesn’t
ok thanks
Np
nice help command, but whats this achieve? sending it here
really dude
No need to diss the reviewer
hello, no
They refused my bot bc dont know how discord js works
If you want to dispute your decline, dm them
that's not
well what did u get declined for?
i declined your bot because the help menu didn't work
oop
because it didn't have manage messages and i guarantee you your code doesn't handle that
Bc he didnt wait until bot react all emojis
i doubt its that simple
Gimme him discord
i'm in chat right here
lmao
If you want to dispute the decline DM @livid glacier
Watch this
i did
if its really slow reacting, i can understand the decline
DM me please let's take it out of here
And you declined bc help menu doesnt work
hi, is it not weird if a 12k members server has 11k upvotes?
Not really, people can vote every 12 hours
on a 12k members server that hardly manages to reach 1.9 online count?
I’ve tried that and next I’m going to have to rewrite it /:
You’ll have to wait 2+ weeks for a reviewer to review your bot
How can I reload the bot image?
“Refresh Data” button
sounds reasonable for me to be honest, considering how smaller servers with less online count get more votes
Ty
np
But it doesn’t tell me where
2+ weeks
There are lots of bots in the queue right now
Is the description under 300 chars? That's the most common issue
yea but i checked the server and it has no marks on voting on the site. thats what makes it a bit suspicious tbh
How can I become a bot approver
#announcements feel free to apply there :)
Yep, your bot can edit it's own messages without extra permissions
Does the /check endpoint for votes only count for one day?
or is it the entire month
Past 12 hours
Damn what a shame
If your looking for longer you can always use a database and keep track on your end
yeah thats what im doing now
The endpoint for last 1000 votes is not showing them anymore so it kinda got me twisted
Ah, you'll probably want to use webhooks once you are past 1000 votes.
yeah doing that right now but im not even past 1000 votes which is why its frustrating
There where issues with voting yesterday, but they should be fixed
I seem to be still having issues
about 240 entries in the last 1000 votes endpoint
And when i had a buddy vote just now, it never showed up
but did when doing the singular check
Also had a host of ppl using my bot complain to me about it very fun
If you don't mind submitting a GitHub issue for it.
https://github.com/top-gg/issues
I've not seen this issue before
Why is it when someone clicks on my servers link it says 403
It seems like a current site issue
2+ weeks from you submitting it
thx
Np
how long does it take to get my ad request responded to and how will they respond to me?
You mean in auctions?
It takes a while, be patient
hey, can bots be updated whilst theyre waiting to be reviewed because i forgot to add a help comand to mine and was wondering if i could add one now or if i'd have to resubmit an updated version
you can update as much as you need. just be careful with being offline as we need the bot to be online while testing.
ok, thank you so much :)
Hi can you tell me when top.gg will approve my bot :/
2+ weeks from submission
hi! how can i promote my bot like mee6 or mantaro?
-auctions using auctions.
@faint forge
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
if you’re using beta, add a /edit in the link
oh
No problem
How can I report someone's review? When I click the report button, it doesn't change to reported.
You can flag the review
The report button doesn't change to reported. So I am not sure if the report went through
Did the review change
Doesn't look like it. Also I can't edit my server page
help
What error are you getting?
For server or review?
Server
hello on the page I have given you to publish bot and I get this bot is not approved it cannot be invited but on the left I get your bot is waiting for approval and I do not know if it has been rejected a not yet tested
I don't see a edit button even though I own the server and am logged in on the right account
The review now has been reported.
I’m trying to advertise a server but it isn’t pulling up in the list of advertising, none of my current servers are besides one that has been deleted for a long time?
Check the pins, maybe you will find an answer
Alright, now you will have to wait
Nothing there that helps
Thanks for your help
No worries
You mean advertise on top.gg?
Why this always happens?
and you can see at the end that the Site turns black it is German and means: Site had multiple failures to load
The site sometimes freeze, sometimes doesn‘t play the add
so I can’t vote
what's vote credit?
Vote credits can be used in auctions
My bots profile-picture isn't showing up on the website.
Idk if it's only for me
so i cant use that credit unless when joining an auction
try pressing the “refresh data” button
you can use them
Alr worked ty 
No worries 
use them where?
In auctions
ok ty
also have a question there are a lot of creators on my server's page and i need to remove them where can i do that?
Remove the admin or manage server or other similar permissions from them in the server
they're not even in the server @hollow igloo
Wow, my bot just Got declined for 'requiring Administrator permission'
When It dont need It to work...
If you would like to dispute the decline, dm the reviewer
admin just means "all other permissions" it isnt required to function.
however, a bot shouldn’t need admin perms
@loud musk hi
It should only need the perms it requires e.g. for a lock command only needed manage roles
Hello, is it possible to change the background color of the profile picture (bot) to grey (like discord background color)? Because my profile picture is transparent and white on white... mh 😅
If you would like to dispute a decline, dm the reviewer straight up :)
He could be pinging me for smth else
oh
I wouldn't assume that he's trying to dispute a decline 😅
@loud musk
You rejected Putti now because of the prefix I changed the prefix and forgot to edit it in Top.gg
Ahh I'm sorry to hear my guy
We can help out but you will have to resubmit the bot in Top.gg unfortunately and wait 2 or so weeks
Will he answer me? I guess he already have much stuff to do
As long as you keep down the correct prefix you'll probably be good
Of course, the reviewer will answer you
Okay I'll try thanks
@loud musk You have applied now and you can now check the bot
No worries
You will have to wait for the bot to be reviewed in our queue I'm afraid
We cannot skip bots for users
But I applied two weeks ago and I had a simple reason to start and told you why it was not accepted @loud musk
Bot went offline for an hour due to database issue while i was sleeping, after resubmitting do I need to wait for 2 weeks?
Unfortunately yes

Sorry mate, but you’ll have to wait in queue
ohy guys
All right, thank you, but you didn't help me 🙄
Still getting a 403 error when trying to access my servers topgg page
Can someone answer or is it impossible?
انت تتكلم عربي @loud musk
we do not re-review bots early unless the reviewer made a mistake. as the reviewer didnt make a mistake theres nothing they can do for you.
I mean the white background :x
you can modify page colors with css, #development
Oh you can do that on beta mode
The profile picture is white on white because the background color is also white and the logo is transparent
Sorry, you mean on your bot page?
Okay thx. I try.. :)
Np
Your form contained some validation errors lol
Hello.
I cant save
Does the edit page say that only when you tell it to use a theme?
Yes only the theme
Can you send the bot.
You need to use this link instead. https://i.imgur.com/L6qkT3L.png
ohh
where can i find it
yeah, Top.gg does not read OpenGraph protocol from Imgur links
You can find it by copying the image address from the /a/ path
Oh
Then it must be a bug
Since I don’t work for top.gg I can’t help you
i am using png
and i tried jpeg both gave the sma error
screenshot
@cyan flint
If you want to dispute a decline, feel free to dm her straight up :)
If you want to dispute this, dm them
dm who ?
Basically it’s a flashy emote in a command that could make people have seizures
Dm @cyan flint
my bot doesn't have flashing emojies
@daring birch these are the only emojies my bot uses and they dont flash
these are the commands commands ~mine
~hunt
and
~fish
I think your music emoji is
As I said, ask nom
yes.
Yea it’s that emote probably
but why did he decline my bot because of 1 emoji
why'
i have wait 2 months to get my bot approved
Because it may cause seizure to other users.
r reply to review decrease your stars on something
@sturdy swan
It’s a known bug that reply’s give 0 star ratings
If you want to dispute a decline, feel free to DM them straight up :)
i will
yep better.
ok
when i am sending a server test it is showing this
Right so where the hell did the edit button go in my server list
ok
what to do there
Feel free to submit an issue on our GitHub: https://github.com/top-gg/issues
its not a bug, just a typo
please someone help me
What do you need help with?
You can't vote for a server?
he cant test the webhook i assume to send to the server.
If you mean the bot vote tracker, I would suggest going to their server.
k
@worldly viper and why 3 creators are showing
how to remove them
Check my bot?
it is not approved yet
it takes 3-4 weeks
for approving
Wow
hello
my bot was offline during testing
it says I have to re apply
do I have to wait again for 2-4 weeks again?
Yep
smh
hey how can i do a test vote?
how much time it will take top approve a bot?
around a week
from experience
lol
oh okay lol
its worth it tho
Yea, it’s about 2+ weeks
am i allowed to change font colors of website's elements in my bot's page?
yes
alright thanks
Yes that was my main account
you are the one who got banned?
whats your main accs id
But the mods don't trust that id anymore
!NF!N!TY#8699
-b 837221984856834048
Banned ASHUTOSH#6400 (@shadow void)
guys, my bot was denied for a reason for having a >dm command, it can only be used admins
lol
Hi
support here
what is the estimated time duration i placed my bot 2 days ago and still 0 progress?
ill probably guess its not allowed cuz of privacy for users 
doesn't matter, follow the guidelines.
@real laurel
,
Thank you :)

하늘봇 doesn't seem to be visible in the command channel
don't have permission?
ok
do we earn money from vote credits?
You can’t cash it out for real money, no
yes there is
its used for https://top.gg/advertise
what can u do in that
For featured spots on the page
ohhhh
No
anyone else ready to
You have to be patient in queue like everyone else
oh
verififcation
Then you have to be patient there also
no i mean anyone ready to verify themselves
for my bot
Not the place to ask, this is for support
bruh ikt
i am asking help for discord verification
not top.gg!
Not the place to ask
Feel free to ask in discord.gg/discord-developers
DSL not working
For my server
;-;
What happens?
:-:
huh?
Not publishing my server
What error are you getting?
Invite DSL

any blessing person here?
Can you publish my server
.^.
how do I edit my bot? I can't seem to find the button
Are you on beta
probably, how do I switch
oh bet ty
np
How many time to wait?
Yes
Report a comment?
Server or Bot
anyone knows any free bot hosting ?
No worries
Feel free to apply
It’s not a speedrun
When will it be announced?
When it gets refreshed
You can re-apply
When they get refreshed
Huh?
You want to apply for..?
Bot Reviewer
yep
Then apply in #announcements
As long as you don’t mention it in the description and only make it work in nsfw marked channels, it’s fine
ok can I sell egirl addresses on my bot
egirl*
yeh thats will be declined
DSL ?ban when
They are still people
?whois 422087909634736160
?ban dsl
noob DSL
This is only for support
👀
Not for chatting/commands
help me anyone here
Hey their can anyone tell me that how am i supposed to contact my bot reviewer if his/her dm is closed? And also not accepting friend request
is the "client id" referring to the application id of the bot? or the bot user id (like someones user id)
edit: nvm theyre the same LMAO
Required
Known typo

Hmm
can someone explain how vote credits work?
They are used in auctions
so like each vote is how much :D
so bsically if you get voted, you can advertise ur self :
is this known bug? its redirect me to /bot instead of server
*when i click the server name
$15 for the first 100 votes
Then $1/1000 votes after
hmm
so basically this money is only used for advertisement?
to get your bot/server/product features
not per monthly, but like in total since the start?
Every month
:o
wait, so what are examples of bot features that i can buy
@cyan flint pls help i dont know what this means when i have a help command
If you would like to dispute the decline, dm them straight up
so dm them ok
Yep
ok will do
Can you tell me what I have to put here ?
Your webhook URL that should receive post requests
Refer to the docs: https://docs.top.gg
@calm rivet don't advertise
No?
And no one would partner with you especially after you just tried to advertise in their server

Hii
No worries, sorry for the confusion
Can someone help me set up ticket bot-? 
Uhmm yeahh how do I advert my bot in the website?
i have.
i can send you code for him
You can use auctions
Apply there
if you mean by adding it to the site, if you log in there should be a "add bot" button in the nav bar
Yeah so I added it...now what..?
wait for it to be approved ig
is a changing status for your bot against tos?
-wrongserver
@calm rivet
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
we are not zira bot support
wrong server

See above
Hope MIKAELSON
.....
any bussiness bot for giving roles
aslong as it isnt too fast (like one change every 4 seconds) every 120 seconds is a good amount
-how2search
@meager nexus
To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.
alright thanks
How to get top.gg/bot/bot_name instead of top.gg/bot/bot_id
Tf
you can't
use search link
oh wait
thats for certified (certification got removed) bots
Oh
Now I can't : (
@loud musk can i ask how it was copied ?
Feel free to dm them straight up
says smthing
about a ad
ig
Isnt Charon the ferry man in greek myths
sussy
Hi am new here looking for some help
Yep, with?
I have your Queue Bot and have setup in channels
-wrongserver
Probably meant to click the ?Discord bot
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
timing is pog
I wanted to add my server to top.gg but if want to install that you earn a role it says none or everyone and i cant see other things. What can i do?
Read pins
can someone help me with it?
Read what I said
Why my bot was verified but it doesn't have the tick?
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
I don't know what to put in
Where? @daring birch
Read the message
In verification-help channel
hi
Hello, need help?
what is an unclaimed discord account?
i had one but now it's lost what can i do to get it back?
i just tapped mistakely on top.gg login that "not you" and that account disappeared
Feel free to dm them
Nothing we can do
his dm is closed
they'll check the ping
ok
that account tag was i'm back#66#
can i provide full tag?
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
some server where i can talk about this?
See above
ok
my dms arent closed, it's probably urs that are closed
Hey, I got ownership of a bot (385824713819029504) a couple months back which is on top.gg under someone else's ownership still, is it possible to be transferred to me? I have relevant proof of ownership
Is that user still active?
afaik they've gone off discord for education reasons, which is why they originally transferred it to me
I've sent a couple messages w/o response
You apply in #announcements
And get past the first stage, get an interview, pass that then you get roled in
Is review replies still broken or has it been fixed recently?
Still partially broken
Ok :) any eta on when a fix might be deployed or is it on the backlog
no eta
where do i find the token
fount it
also why isnt my vote update
will my bot get declined if i have a secret-dm command that has a 12 hour cooldown?
yes
oh ok
how do i disable the "Use new design" option
click the gear icon on the top left
@zelectric
if is spam ping reviewers will they verify my bot faster
no
ok if i dm them
ok blackmail?
if you irritate people why would they want to help you?
thats illegal
what if i kidnap their family
if you wanna joke around #general
you dont need a verified bot if youre in prison anyway
ok
my bot got approved but
but?
:(
Read pins
ohok
sir i want to know my dispute but no reply fom rewaiver
ok got it thank you
Be patient and wait for a response
k
https://forms.gle/dN7rqJLWQMSmUfZH9
this link is for moderator or bot reviewer
In this form, you can fill in to become a Bot Reviewer on top.gg.
Please READ BELOW ENTIRELY before you fill in the application.
YOUR ROLE / EXPECTATIONS:
• To help bot developers get listed on the site as quickly as possible, via doing queue, and guiding them to be able to get listed.
PROCESS:
1 - Fill in this application entirely
2 - If sel...
?
Yep
which one?
Read the description
ok
for the support server, can i put my own server link (general stuff) or do i need to make a seperate server for support?
@minor halo you never asked anything
You never asked, just said "need help"
Just ask your question and wait for someone who can help
--__-- see for help
Just ask it now
See
ask the question, else nobody can help
-_- I dmed not one came
If you do not state the question there's no way to help you
Errror coming when saving server form
Which error
Mean wait I say after I am busy now
My Bot hasn't approved after 1 month.
whats the problem here?
@desert talon whats your bots ID
856195125876228096
?
I am mad.
I am confused between the bots.
Sorry
Hi, I applied for auction access a month or two ago now and have still not heard anything back. Who can I contact about this ?
I changed the photo of the bot, but that's how it happened on the site.
@pliant mauve mind telling me why https://top.gg/bot/775591169626865665 is allowed the be on the site without being declined even tho it has a mass mention and has abused the api multiple times by mass mentioning and nuking.
Use the report button on the site
shut the fuck up ur poor
-m 846050845945757758
🤐 Muted Faith#1000 (@full crown)
is woo doing a little trolling
They probably added the features after getting approved.
Deserved it lmao
Woo is sussy amogus cool
wait this is support
what must i do?
My bad
welp?
ok gud now it came in search results
I tried to add bot
One day later my bot isn‘t on yet! Does anyone know what to to?
Try logging in first
Ok
Your bot is in the queue and waiting for approval.
can i edit it jetzt?
yes
it wont affect queue position so you’re fine to edit it
what browser are you using
chrome
try using a different one, sometimes that fixes it
How Long does ist take to approve my bot?
what do you using?
i use edge and it’s fine for me
what’s the status code (should be seen on the top)
this
is it banned?
does it say Error xxx or anything like that
in edge it is
here look
it’s just a time out, try again in a few minutes
not the first time I got this so many time
haven’t had that happen to me before, weird
wouldn’t that be a 403
404
stinky site then
403 is a permissions error
so it’s already added?
no
yeah i haven’t had that happen before, weird, how long has this been happening
ok
this
ok it’s probably a site issue, you can try again later, don’t know when it’ll be fixed though
i try it in one hour
ok
@cedar wind Hey it said in pins to ping 1 or 2 mods if i have any questions, ive uploaded my bot and im unsure if when it gets approved whether i can upload more than 1 bot if they in different categories
you can add more bots now.
oh tysm
And how do i fix it?
how to remove some creator
he alr left the server and deleted Discord Bot List from his Authorized Apps
anyone?
Currently that list isn't updating
what about servers as some servers i left a year agi are showing up
nooo
i put my application id in the thing
not client
how do i fix
How does the bot/website detects the creators
If you're talking about the top.gg page, you list them
im going to work on my moderation code
unable to add my server on top.gg showing tht your form contains some validation errors
hello, i added my server now on top.gg, but when i serch on home page, its not visible
maybe there's a verification system?
if you just added it theres a review time span
ohh
2 people reveiwed it
this
its probably cause of the font
Hi I'm Daniel I was hoping if anyone can gameshare cod cold war with on ps4
Known issue read pins
ok ty
Sorry must ask in general?
hey, is there anyway i can edit my bot application for top.gg as i changed the website domain.
Simply navigate to your bot, select Edit and you will be able to edit your inputted fields.
alright, thanks!
done
thanks!
Hi my top.gg, widget just stopped working
Any ideas?
worked fine till like 4 days ago
After submitting.a bot how much days need to be reviewed ?
i think its about 1 week waiting time rn
could be more or less
Thanks
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Its a site issue.
Could be a mobile issue.
what is imagur?
Image hosting service
bro how to do this on imagur
Not topgg related.
ok
i did this
where i can see the background
@pliant mauve
in your profile
help
top right corner. Click your username
Site issues.
On Top.gg site
so what should i do
Try clearing your cache or wait until it resolves.
how do i do it
Id?
You should be able to see the background from there
from where?





