#support
1 messages · Page 476 of 1
but if it is not what happens?
if they decline then you fix whatever reason they give you and resubmit
in which case you'd have to wait through queue again
uh thanks!
yw
Np
??
i did
Then you can’t do anything; sorry
yikes
Yea you can’t; it’s a site bug, sorry
Did the progress bar on waiting-approval-bot broke? Because it didn't even appear, before this my other bot only took 4 days to be approved.
It’s removed
Just wondering though. 😂
The queue percentage rate
Oh...
yea
So the bar will remain empty?
There is no bar
But it have on my page-
You mean the one between the unverified message and description?
Yea that’s not the queue bar
Oh-
ill try in a different browser to see if it works

Yea good luck on the different browser!
Weird, beforethisthat usedto be progress bar-
Maybe the update change it.
Or maybe it’s just empty, but the queue percentage has been removed
I see.
Alrighty thanks.
no worries
Damn rip; guess you’ll have to wait until they patch it
i wonder if theres a "manual" way to test the vote
prolly not bc of idk security ig
I don’t think so
do u know how long they will patch it?
No eta
ok
Alright; guess you’ll have to wait
...
Do you need help?
the only thing i can do is vote like a regular use right?
user*
Yea
the only downside is i have to wait 12h 
You have to wait for a bot reviewer to review your bot
name :- Dream 1.0 bot
Asking people to approve your bot doesn’t work
bot coding compleeed
it worked
Nice, you have to wait like everyone else in the queue
Queue is 2 - 4 weeks

ok
For your bot to be reviewed
Is the webhook "send Test" button currently unavailable? I keep getting the error "Something went wrong
An error has occurred while processing your request".
Can someone help me? 😄
It’s a known bug
ok thanks
Np
if i edit my bot, it restarts the waiting queue or nothing happens?
it stays in the same place
ok
Can anyone help me to do this?
Hey! I can't see the webhooks and widgets of my bot
Says this
Also, some people say that they have written a review for my bot, but it isn't visible
Is the site down?
no
Then any reason for that to not show?
Try refreshing the page
It's a site issue. We can't do anything about it
#topgg-api <— ask there
chat is dead..
Asking here doesn’t change anything
do you have any idea about it? Or can you help me?
Ask in api
ok sir
I added a custom tag and...
where can we see the bids
ive added server ids of servers with my bot, where will it be featured?
In the sidebar
do you mind linking me to bot pages with those so i could see how it would look?
How do i remove ppl from the info page
Just go to the owner IDs section in edit bot and remove their IDs
Sorry; I stand corrected. I think it doesn’t show
well do you know what's the point adding it 😅
Not sure
also another question: is there a limit on tags? what will adding tags benifit your bot's listings?
When people search tags, it will show your server/bot
Yea
where is owner Ids
Oh nvm they removed it
then how do i remove ???????
It’s Probably a site bug if it’s displaying people
no i added the persone but he wants to leave
Or they added them before
You can transfer the bot to a team
Yeah. just reporting the bug. I still can't see webhooks and widgets. Where do I report these?
It’s a known bug
so there are a few new comments on my bot page (based on x reviews) but i couldn't view them, what could I do?
WHATS THE PREFIX FOR MUSHROOM BOT
IT TOLD ME THIS ONE
Try refreshing the page
yup, countless times 😂
Its been a week my bot didn't selected
It takes 2 - 4 weeks
i do, there are around 30 comments so would that affect me from seeing every single comment?
like this but i dont see all 30 of em
enable beta
if you wish to see all through pagination
@long ferry thank you so much, that worked.
also, liking and replying reviews tend to last minutes (and fails)
known issue
and it sent a review on behalf of me? not the bot?
also known issue
ok
What are the known bugs? Any list anywhere?
Check pins
Okay
All issues are listed here: https://github.com/top-gg/issues/issues
Hi can I report 860076798347444244 for sending DM ads
So I can't edit my announcements ?
Yea
IG for now no
Try refreshing the page. It sometimes work
I know I'm a bit late but from the sound of it for every small server you dmd the owner all at once and made the bot leave. If you're doing that many dms it counts as api abuse, so top.gg isn't responsible for that in any way. If you had done an action like sending a message while following ratelimits your bot wouldn't of been flagged
@sturdy swan its the spammer 
Dealing with it
hey guys 
two of my members have been trying to remove their review from our listing but was unable to do so? Is this a current bug/issue?
Yea, the delete button is gone
I got it but ty!
Sup
Do you need any help?
How exactly? I see nothing in beta now
You get to see reviews if you have that error etc.
Beta mode can see all of them
Yeah
Caching maybe, try refreshing
@raw harness https://top.gg/bot/BOTID?reviewPage=2
I have 6 :|
The website is super bugged/not synced
You won’t notice small changes, but you’ll notice big changes, like +3-4 votes
840483273226321920
And it takes time
It shows 6 for me 🤨
welp
Like Ev1dentSnow said
Okay then
But the pagination doesn't work either? Also because small changes?
Not working
^^
Font
HI i made, two bot vote handler in one file
and when i vote 1st bot , the first bot sends me thank you for voting message but if i vote the second bot, first bot sends me the message
any fix
Ask in #development
how can i format my description like this?
You can use html, ccs and markdown
thnx
No worries
and how does that work?
Ask in #development
nice, thank you
no problem
How much time will this bug be after verification of my bot
I can't access the analytics
This bug
refresh the page when you get the not found
Np
oh wait is it actually an issue currently?
I’m pretty sure in the new update it got removed
Sorry for the wrong reply before; on beta mode you can see the servers it’s in
ahh sad 
Yea it’s removed
was there a reason why?
#development , and please use codeblocks
no worries
```js
Code here
```
Will look like
Code here
if i apply in auctions after how many days i will get access?
ohk
Hi. If I click on webhooks when editing my bot, it returns not found 404.
how to fix this?
reload the page
sorry but I've been trying to access my bot's announcements and also the analytics page for 2 days but it gives me page not found error
P.S. my bot id is 818182692452958259
I have a problem that I cannot access my bot's page at all. Do you mind if I open one and show it?
Although I am the producer, I can not enter in any way
What do you mean?
help me please
Send a screenshot that shows the problem if it hasn't already been listed in pins
I have a similar problem
I can access to the bot page but I don’t have any access at the analylitics and announcements page
ok
i have added my bot in the top.gg website but it is not showing in my profille can any one tel mee why this happen
thats
it says 403
when i try to delte
same
but
there's a server in my profile which 2 years old
and that server doesn't exist anymore
Someone invited me to a Server and gave me Admin. He said, that Server was where the Bots are being tested. I Thought I'd ask if it was legit
Nope not legit
i have added my bot in the top.gg website but it is not showing in my profille can any one tel mee why this happen
any mod help
Are you logged in
yaa
Is your bot approved?
Okay, ima leave that Server
Bots will be shown in profile if they are not approved as well.
I know
So, our bots are tested with permissions=0, but bot rules states 6. Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work. so I'm a little confused. My bot requires some permissions to work as intended.
yes ım logged
@crisp cedar I can't access my bot's page, is yours the same problem?
@sturdy swan does the problem go away?
Its being tested with permissions=0 so that they would know if your bot will respond that it's missing a permission and not crash the bot. Basically, your bot should still work even with a missing permission.
hmm ok. My bot won't crash, but it also won't tell them the required perms. I'll make the adjustment. Cheers

does the test webhook completely broken or works for others?
oops mb
Its g
hey i am facing problem in dsl bot i invited it to my server but its not creating any role for itself and thats why not working
Is webiste down? beacuse i edit my bot and is not updating..
pinned messages state the problem, try readding the bot to your server. If it doesn't work, wait until the bot is fixed
try logging out and logging back in
it's because of the cache. Wait up to an hour and it should be updated
i did 8 times

I try it .. 2times 
got an unsolicited crypto scam DM from someone in this server
user ID is 862423886682652702
Im trying to set up my long description for my server and im putting spaces between each so it shows row by row for stuff like "events" etc but when i do it it just comes out has a straight line instead, is there a way to make it appear row by row
yeah
2 spaces at the end of each line should make newlines work.
or <br>
I uploaded a bot 2 days ago, but I can't find it on top gg. When will it be online on top.gg?
wdym the bot
Was it approved yet?
Yeah I guess
"I guess" ?
it works when i preview it however when i go onto the actual website it shows up as this
alright
i need help 😕
Guys sorry for bad explanation I just wonder How much time I wait for confirmation?
of?
Go ahead, ask
the tickets in my server is shown to everyone and im not sure why
This is top.gg support.
OH
Click the ? Discord button on the bots page
ok wait nvm wrong server 😒
You haven't submitted a bot, what do you have a question about
I asked for my friend actually. I can't see his bot.
Bot approval takes 2 - 4 weeks
thx
No problem
This is for Top.gg support. Please ask in #development or heroku support server
ok
br!help
I boosted this server
youll need to use webhooks
Ok.
Ok, thanks.
Question
And how come the link https://top.gg/bot/:your-bot-id/webhooks doesn't work?
Oh wait-
Anyone know how to setup a bot?
I'm so stupid..
user
You want to create a bot and you ask here?
You want me to create a bot for you???
The answer is no
I'm trying to setup a phone verification with the bot
Server Captcha Bot
And that's off-topic for this channel.
I want to setup a phone verification for the server.
Where and how can I add bots top gg
Is this not where support is
-faq 1
@glacial cove
Thanks
iwoo question
It's super easy. You are also being off-topic. You can google it or ask someone else.
This is for support for the WEBSITE. Not your server.
@teal scroll
ah alright
Hey idk what’s going on but I been casting with a pokelure and catching the mon but my quest progression isn’t doing anything?
My apologies
How can i open teams
I wanna add a member
I can't open team i am tried of this changed system of top.gg old system was better and more understandable
discord servers are added inmediately?
Yeh
how toresolve
Did they add back the bot que option?
hi
Wait
i'm new<3
waitin 
Top gg I applied to approve the bot on his site but I want to edit the changes but it gives an error why is that
They will fix that when they want
ty, oh okey<3
If my Bot got Verified from discord will i have any problems when editing the bot name / icon ?
but the icon is ok right?
how can I track my bot's review status
no like usually hw much time is taken?
Is it possible to change Ratings & Reviews text color?
how?
maybe, inspect it
ok
Did they add back the bot que option?
i got the h2 class tag, and i changed the color attribute to my color didn't work :/ can i share the code here or?
can i change these stars? below ratings and that, i'm asking bc it doesn't look changeable
@long ferry sorry for ping but it's important.
My bot has been flagged by discord for something which is not my fault rather top.gg has mostly done this(not blaming) so will my bot be eligible to stay on the site? And 99.99% it will be unflagged as I I have proper proof and reason for why I Dm the owners of those 80 servers with less than 10 members and left them.
We don't mind flagged bots
.svg-star? appears like svg.star
.base__StyledText-sc-1f9zlm1-4 exeCqm {
color: #c7dffc;
}
doesn't change the color of Ratings & Reviews, why?
Oh really. But in the bot Rules it said no flagged bots
We don't moderate that after approval, that rule is referring to testing
Oh thanks btw my bot has 67 votes in 4 days 
Lool
is it allowed to pay voters? 
Lol no
They even said no for even owo
Grey zone, doubt that's allowed
I got denied for giving users owo and he is allowed to give money? Does not sound right
doubt that's allowed
Where can I add a logo/picture for my waiting for approval bot? Can't seem to find anywhere
it should just be whatever you set the pfp for it on discord as
@jovial terrace top.gg uses the same image as your bot has in the Discord developer console. To re-synchronize click "refresh data" on your bot page.
Oh ok thanks for letting me know. I guess it hasn't updated due to being waiting for approval
That has nothing to do with it
You have to resynchronize it manually
By clicking the "refresh data" button like I said.
how do I get the bot developer role
oh
I have it
lol
is there any way to open a support ticket? We have gotten some fake reviews that bring down the rating
you can report it under the review they left
it was one of the developers friend who commented it, and they can't remove it since it was done from a school computer
you can try messaging a mod and see if they can do anything about it
And this review is just out of this world. He stole our src code and are using it himself without crediting us, breaking our license and then giving a review like this to us https://I.didnt-ask.lol/
where do you get the api key i cant find it on the internet
Who can I contact @opaque warren
any mods online
ok thanks
once your bot get's accepted you will have access to the api
The mods all have dms off
hmm, maybe ping one i guess not sure
Don't wanna disturb them if they don't want messages
So
read pins
Just wait
Oh oki
you can ping one or two of them
okay
Idk why whenever I see DaBaby i feel like punching him
@cyan flint Hi, um we got some fake reviews on our bot. We reported it over 3 months ago but to no avail. Can I get some help?
Turn on your dms
i have dms on, feel free to message me
Turn on your dms so you can dm a mod
(quite sure all mods, or atleast most, have their dms on aswell)
Yep
I can't dm u, but all my settings are on
Are you sure you enabled direct messages in server settings?
yep
do you have dms set to friends only?
nope
no for a server
the api key
when someone votes
do i need to apply for a server vertification?
i don't think there is a api for servers. but you can use @small lantern to give users roles and have it send a message when user's vote
When will my bot get verified
read pinned messages
Okay
i tried to reply to him, which didnt work and i guess the reply now counts somehow as a 0 star rating, since it says im having 2 ratings now :/
Cant edit my bot
Known issue, check the pins
As far as I know, the team is aware of the issue.
hm oke 
Been an issue for a bit now 😅
Yeah there are some issues
There Was Something About Bot Status that Abuse Discord APi and Terms
Can i know since i cant really remember it
They say 1 or 2 weeks but it may take longer.
yes
-servercount
@vivid kettle
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
thanks
In how many hours or days are the bots approved?
They say 1 or 2 weeks but it may take longer.
aga 1 veya 2 haftada
daha uzunda sürebilir
Eyw
Have you already tried to touch it?
use a different browser
Please check the pins of the #support channel to learn when your bot will be approved.
?
where are the pins?

kanka site güncelleniyor
normal bişey
yeni dil sistemi falan geliyor
değişik bi sayfada var
kimsede yardım etmiyor :d
neyse çözdüm
is it allowed to say BDFD/Bot designed for discord in the bot desciption?
i guess so yeah
okay thanks
webhook not working on donatebot.io
Hey
why arent reward roles working?
5/12...
what do i do now then
so no reward roles?
im crying
lmao
my webhooks arent working
wait what do you put as address
just the id?
like
here
do i put the full webhook or just the webhook id?
ohh i have to create a whole server?
like i did for top.gg?
oh nvm
so say i have this link when i create a webhook
yes
So when i create a webhook
worth a try
on discord channel settings
i get soemthing like this
oops
what parts of that do i put
oh
then what
ohh ok
so with new DBL()?
cuz i need the pass as well
so can make it so if @small lantern send a message , my bot will detect it and give the user a reward 🙂
there is vote webhooks for servers
hello when will my bot be approved?
read pinned messages
There Was Something About Bot Status that Abuse Discord APi and Terms
Can i know what was it since i cant really remember it
only if you don't finish by the time it's your turn to be reviewed
it can be used malicously
You have time to add it
Hey guys! How long does it take for a bot to be approved? 🙂
Oh no soo long 👀
how to disable beta when the homepage is endless?
I don't have much option
@long ferry I can't change the description if the bot is online I think it wouldn't be so smart to apply again because of this
yes I know that is but not my bot code because it is a completely different prefix I thought I only have to enter a bot code as I said I would change that when it is online but because of that because rejecting the bot is not an option
At the bottom of the home page
anyways thanks for the help vol, i owe you one
Hey so me and my friends set up a skyblock server and we want to implement the Bazcal Bot into it, How could I do so?
I have invited Bazcal into the server yet whenever I use the commands the bot doesn't respond
Plus in the user list to the right it shows Bazcal as being offline
Is this not the Bazcal server?
oh ok ty
No worries
nope
Then you’ve got to wait until they patch it; sorry
well
Hail, my mee6 bot is not working well with the economy feature
Are there any known issues with the webhooks page? It shows me a 404 Not Found error when trying to access it
Yea it’s a known issue
Alright ty
Try refreshing the page
Nice
Tyvm 👍
Np
hey hello a question, discord no longer the bot developer badge right?
thank you!
No worries!
Be patient
ughh it’s been a day lol
DM an online moderator
When will my bot be approved?
In 2 - 4 weeks of you submitting it
How can I vote for my bot?
once it is approved and it will be at https://top.gg/bot/your_bot_id/vote
thanks for helping
how long to i gotta wait for @wild stone dm?
2 - 4
alr
i edited it yesterday
but uploaded it a while ago
832447553517256746
bot id
You haven’t waited 5 weeks
Just know your going to be reviewed soon
Queue times sometimes change
how long?
hope so
No exact date/time
i ve been waiting for a while tho
Not a long time
Are we allowed to put URLs to our bot's website in our bot description?
Oh there is?
Yea
Oh nvm just found it

How to remove another developer from access to the bot?
Anyone knows if i need to be 18+ or not to get my bot verified
no
Are you sure?
yes
Alright thanks
you have to be 13+
@sturdy swan
Right now Stripe only accepts people over 16
So you’d need another ID
😂
“An Update on Verifications for Users Under 16
Recently, users under 16 began receiving errors during the Stripe verification step of verifying their bots. We promptly contacted our partners at Stripe to learn more about the error, and learned that Stripe will be unable to verify the identities of any further individuals under 16 years old due to legal concerns.”
Stripe: can I see your ID
Me: Pulls out the simp card
@long ferry 
I have 3 reviews on my bot that I have reported many weeks ago, but still show as "are being reviewed by moderation team" 
They take time to review them
how long? a year?
No
because its been a couple months now
seems its been roughly 4,5 months ago that I flagged the reviews....
not even the bot queue is that long
thats why I asked a while back if I can add context to them, because I already suspected the request would be denied if I cant give any feedback as to why I reported them
Then DM a Moderator
alright
#mod
I asked my friend about why it won’t let me verify my bot and he said i need to make a new application because my other grew fast and alot
Is this true?
Dm them or ping someone for help
Feel free to ask it here —> discord.gg/discord-developers
Hii I cant seem to get to my announcement page. Everytime I click on it, this appears!
When my bot will get verified??
On 2 - 4 weeks of you submitting your bot
It is above tha 5 weeks
No responds
No sir let me checked
What’s the bot ID?
I am checking sir
Ok nw
853830507326472242
ñ
Bot ID
Yes it’s been 18 days
So wait a little while
Your bots going to be reviewed soon, patience
Hello, do you need help?
It is more tha 2 weeks and near to 3
Okk sir i am waiting
No, thanks
A, ok
Yes?
More
2 - 4 weeks
Of you applying
No exact date/time
No exact date and time that your bot would be approved
I meant
(:
no worries. thanks!
Np
beep
Hello, do you need help?
I have a bug to report?
Ok, most likely it’s known, but what is it?
Hello
Hello, do you need help?
if u do not login and try to vote, then u login (because it says "u need to login to vote") then it gives the bot 2 votes
oki
No thanks
#general if you wanna talk
can u send link pls
Sure
thx
I didnt mean to talk, I just came to say hello
w o t
incorrect link
^^ I gave them the wrong link at first then deleted, my fault ):
oh I see. It's alright
lol it is ok :D
welp imma go now cya
Bye
Bot - Edit bot - Webhooks
url i have
thats the webhook secret
CAn someone help me how do i remove a persone from a bot he is trolling me pls help
person from a bot?
creator?
i am the creator and i added one of my friend now he is editing my bot and is trolling
Help pls
editing what exactly?
description and spamming
topgg page or something else?
I am fixing it everytime
Go to the page setting where you added the user
yes
then there is no remove person though
take a screenshot
not there.
@daring birch any Idea?
I think they removed it
In the new update
So right now, I’d say add your bot to a team
i tried that
Still didn’t work?
Then try posting your issue onto https://github.com/top-gg/issues
How do i do it on github idk alot about it'
Just do a bug report
Expected Behavior I expected to find my bot MySuperBot Observed Behavior Instead I found this cat Applicable Links or Attachments Link to MySuperBot Steps to Reproduce Open top.gg ... Web Browser a...
done
the page does not let me save any changes because it says "the description is too long" even though it is not
It says too short
ah
Must be at least 300 characters long

sorry i dons speak englis XD
No worries!
ty!
nw
so how long does it take to get the server up in display on your website exactly?
like i have the link for it just not showing up in search i mean
in pins? hmmm what do you mean exactly? (also sorry brand new here hahaha)
Yes
alright
And waiting to see if it would appear later







h