#support

1 messages · Page 473 of 1

sturdy swan
#

i need help

daring birch
#

With?

sturdy swan
#

i can delete my server from top.gg

minor pier
#

hey my old account was disabled, can i request a transfer ?

daring birch
#

Yes you can

sturdy swan
#

it say i need contact support

daring birch
#

You can just kick @small lantern

#

To remove it

sturdy swan
#

and i will remove server ?

daring birch
minor pier
#

what infomation do i need

#

can i dm neko ?

daring birch
#

Not sure tbh, yes you can DM neko

minor pier
#

thanks

daring birch
#

Np

jaunty root
#

Check CuteCerberus bot

sturdy swan
#

Is it alowed to advertise here

daring birch
#

no.

silk summit
#

hi everyone!
i'm 13 and i'm new!
just warnning yall i swear
XD

daring birch
#

(:

daring birch
#

This is only for top,gg support

#

Wrong server bud CS_Nod

loud nova
daring birch
#

?

loud nova
#

anyone know how i change this so it doesnt say tweetshift afterwards

daring birch
#

This is only for top.gg support

sharp narwhal
#

Ask TweetShift support

daring birch
#

Wrong place to ask mate

loud nova
#

oh

#

the discord inv sent me here

daring birch
#

Click the ?Discord button

sharp narwhal
#

Grinder you got the SS 😅

daring birch
#

Eek lemme find

daring birch
loud nova
#

legends

#

thanks

daring birch
#

np

sharp narwhal
#

np

daring birch
#

I got the whole embed flexL

sturdy swan
#

Hello
When someone vote, I’ll get credits?

honest seal
#

how do server ads work

icy musk
honest seal
#

and they are not redeemable for irl money

#

they can only be used for top.gg ads

icy musk
#

Yes, 100 votes within that month

#

wait...i think

mortal wing
#

Chicken is correct

daring birch
#

Sorry read wrong lmfao; I am a noob

daring birch
honest seal
#

ic

clear dust
#

Your

sturdy swan
clear dust
#

You c

#

Oh sorrrryyy

daring birch
#

For auctions

#

@clear dust if you don’t need help; please talk in #general

sturdy swan
#

Ok ty

clear dust
#

Yes yes sorry now i noticed

daring birch
#

It’s $1/thousand after

sturdy swan
#

👍.

daring birch
#

(:

lethal dew
#

man top.gg always has host problems nowadays

daring birch
#

It’s bugs

#

Plus this channel is only for top.gg support (:

rapid arrow
daring birch
#

Can i have a ss

#

@rapid arrow ?

rapid arrow
#

@daring birch

#

/bot/ is interesting too, since it's a comment on a server page, not a bot page

daring birch
#

Hmm, did you try again

rapid arrow
#

multiple times

daring birch
#

Hmm let me get a mod here

#

@cedar wind

cedar wind
#

Yo.

#

What's up?

mortal wing
#

woah Dylan showed up

#

was about to say he wont

plush vigil
#

whoah

cedar wind
#

:/

plush vigil
#

dylan

#

me?

cedar wind
#

99% of the time people ping me at 3am when I'm asleep

daring birch
#

Dylan above

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And sorry

#

Haha

cedar wind
daring birch
#

He said it’s a server

#

He tried to comment on

rapid arrow
cedar wind
#

Oh my bad.

daring birch
#

Np

cedar wind
#

So which server then? 😄

rapid arrow
cedar wind
#

I assume this was the reply you sent? So it sent correctly but redirected INCORRECTLY?

rapid arrow
#

there were multiple issues on the page too, ie no vote button yesterday, vote page gets 403 etc

cedar wind
#

Hmm

cedar wind
#

Lemmie let the team know. Thanks. If it happens again or consistently let us know.

rapid arrow
#

np @cedar wind, thank you. also the replied message is another issue i've encountered on the page

daring birch
#

It’s a known bug

rapid arrow
#

ah

daring birch
#

Patience

clever relic
#

Discord just told me that my bot has suspicious activity because it grew to fast lmao, they increased the limit to 250 and i should try in a week again

#

that's some bs

daring birch
#

This is only for top.gg support

clever relic
#

i know sorry

daring birch
#

There’s no use complaining here; we aren’t discord

#

It’s okay!

plush vigil
#

ask there

daring birch
#

^^

clever relic
#

Thanks 🙏

daring birch
#

np

plush vigil
#

no problem

modern forum
#

@cedar wind hey

#

If a server invite in the top.gg page in invalid or expired

#

Then u have the right to remove the server from the site right?

daring birch
#

Yes that’s correct I believe

cedar wind
#

Like, your server?

sturdy swan
daring birch
#

When they refresh applications

#

And look at the results

#

No exact eta

sturdy swan
daring birch
#

No exact eta

sturdy swan
#

ohhh thanks

minor pier
#

my old account was disabled, can i request a transfer ?

sturdy swan
minor pier
#

i dmed Neko 5 hours ago

mortal wing
minor pier
modern forum
#

There is a server named Jelly Bot Support

#

And it is like my bot Jelly

#

So I tried to join it and it said invalid invitw

#

So pls remove it

daring birch
modern forum
#

@cedar wind remove that server pls

daring birch
#

Patience

#

Wait

sturdy swan
#

@modern forum why would topgg remove a server if it has a name similar to yours

daring birch
#

Also; there may be other servers that have bots called Jelly Bot

sturdy swan
#

there are a lot of servers with the same name

daring birch
#

Yea, code913’s point

cedar wind
#

We can't delete servers at the moment due to site issues. Sorry.

#

I assume you mean bot on top.gg?

#

And not discord bot?

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Ah.

#

You need to prove you own the bot, so running some owner commands is the easiest way.

#

Hmm

#

DM me for more.

limpid fossil
#

hey

#

how long does it take for a bot to get accepted?

cedar wind
#

Around 2-3 weeks.

eternal temple
#

Hi

old parrot
#

did my bot join

eternal temple
#

How can I publish my bot to top.gg

limpid fossil
#

how to use custom css

eternal temple
#

And I have published it but it says it will be accepted soon

eternal temple
daring birch
smoky reef
daring birch
#

Correct

cedar wind
#

Right.

eternal temple
smoky reef
#

Alright, thanks.

eternal temple
#

I see

limpid solstice
#

-botinfo 834083844729995285

wild stoneBOT
#
Bot info
ID

834083844729995285

Username

KrisP_OP

Discriminator

7615

Short Description

KrisP bot is a musical bot designed for listening to your favourite music or song ad-free.

Library

undefined

Prefix

K!

Total Upvotes

1

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@limpid solstice

daring birch
eternal temple
daring birch
#

Do your thing dylan deletethis

daring birch
#

Sorry

eternal temple
#

What

#

I haven't talk like this

#

Proof

cedar wind
#

We don't need to delete everything 😳

daring birch
#

facepalm anyways wdym?

eternal temple
daring birch
#

???

eternal temple
#

Wht

smoky reef
#

xD

daring birch
#

You have to wait for your bot to be reviewed

eternal temple
#

Lol

#

🤣 🤣

daring birch
#

it takes 2 - 3 weeks, as Dylan said

eternal temple
#

I got scared

old parrot
#

-botinfo 861838208420413460

wild stoneBOT
#
Bot info
ID

861838208420413460

Username

MyuZIKA

Discriminator

0390

Short Description

A Simple music bot which can play all type of music without any lag and its kinda 24/7 too

Library

undefined

Prefix

@mention

Total Upvotes

1

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@old parrot

eternal temple
#

Sir

daring birch
#

ok

#

@old parrot can you run commands in #commands please?

daring birch
#

this is a support channel (:

modern forum
sturdy swan
#

Hmm

#

@cedar wind maybe dsl messed up

daring birch
#

Maybe

sturdy swan
#

can ye check the server

limpid fossil
#

does it take 2-3 weeks?

daring birch
#

Yes

#

To get your bot reviewed

limpid fossil
#

why so long

daring birch
#

Queue so long

#

It’s about 3000 bots in the queue

limpid fossil
#

discord bot list has a lesser thing

daring birch
#

and it has to be manually reviewed; the bot reviewers are human

limpid fossil
#

bruh

daring birch
sturdy swan
limpid fossil
daring birch
#

yea

sturdy swan
#

thats why their queue is smaller

#

But were definitely better mmulu

limpid fossil
#

can we add only one bot or what

#

can't we add two

daring birch
#

You can add 9999

sharp cobalt
#

Is there anywhere to report issues with the website proper?

limpid fossil
#

then

#

why is my bot

#

not showing up

daring birch
#

a) in search because it’s not approved

sturdy swan
#

@limpid fossil it will only show up on your profile until it is approved

daring birch
#

yea

sturdy swan
#

After it's approved anyone can find it

limpid fossil
#

all for just 1 bot?

daring birch
#

I mean yea

#

you can add multiple bots

limpid fossil
#

but

#

no one will use my bot

#

and i have to wait 3 weeks for that

daring birch
#

That’s not top.gg’s problem

#

Now we are going offtopic; this channel is for top.gg support, not dissing the queue and saying it’s useless

limpid fossil
#

i quit

sharp cobalt
daring birch
#

Very well, good luck

daring birch
#

Then they’d give it up to a team

sharp cobalt
#

Can do! Thank you so much birdsmile

daring birch
#

np

sturdy swan
#

dblapi.js is steel Woking ?

daring birch
sturdy swan
#

no we are not topgg steel works

daring birch
#

What is the topgg steel?

plush vigil
minor pier
#

@cedar wind can i dm you? Sorry for pinging you

cedar wind
#

Sure.

mortal wing
cedar wind
#

???

minor pier
#

I think i dmed you before

#

Just dmed again

alpine scroll
#

Hello!
Im using the Raid-Helper Bot, and im having some issues.
Is this the right place to ask for help? 🙂
Thanks in advance

knotty hatch
#

You are in the top.gg support server.

alpine scroll
#

Ohh god. Sorry for the disturbance! Carry on 🙂

daring birch
#

It’s alright

#

No worries

elfin zephyr
#

Raid-Helper Bot?? lol?

daring birch
#

You need help?

bright crystal
#

So whem my bot will be approved i will be @mentioned here or just get dm from reviewers?

plush vigil
plush vigil
bright crystal
#

Oh, ok thx

daring birch
#

Np

plush vigil
#

np

severe quiver
#

Is The Webhook Category Is Broke I Cant View It!

daring birch
#

Yea, it’s a known bug

severe quiver
#

ohh

daring birch
#

mhm

wary matrix
#

Hey I've requested auctions access a few days ago, and I got no answer, and credits to spend, should I requested again?

daring birch
#

No - be patient

#

It takes a while

#

After 2 months you should re-apply, most of the time you get accepted

mortal wing
severe quiver
#

ohh ty!

wary matrix
daring birch
#

There’s always next time (:

tame panther
#

I changed my bot's username some 2 months ago and top.gg still show the old name

mortal wing
#

on your bots page

tame panther
#

k

modern forum
#

Uh guys I see that in top.gg my bot is invited to a lot of servers

#

But I also see that the servers it's invited have very less members and probably more bots than users

mortal wing
#

cool?

daring birch
#

If you don’t need support go to general

tame panther
#

I want to add an owner to my bot

#

How

crystal marlin
#

U can edit ur bot

tame panther
#

I tried

mortal wing
crystal marlin
crystal marlin
mortal wing
#

I am saying teams

tame panther
#

I see

crystal marlin
sturdy swan
#

Publishing a new server bug is fixed?

crystal marlin
#

I thought u meant discord teams

#

Developer ones

mortal wing
mortal wing
tame panther
#

I invited the users to my team

#

How do they accept

#

they’re asking me

sturdy swan
tame panther
#

oof

daring birch
#

I’m the teams tab

#

User profile

daring birch
tame panther
#

what

sturdy swan
daring birch
mortal wing
daring birch
#

You’ll see invitations

#

^^

tame panther
#

k

#

done

#

but they still can't edit the bot

daring birch
#

You can add them as a owner

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Of the bot

tame panther
#

i figured

#

yes

#

Transfer to team

daring birch
#

yep

severe quest
#

Is there any known downtime for the bot at the moment? It's become unresponsive on our server this morning.

daring birch
#

It’s not supposed to respond really

still junco
#

anyone having issues with captcha bot being down?

severe quest
#

Unresponsive as in it's just not working.

tame panther
daring birch
#

Nothing else

daring birch
tame panther
#

nope

#

no work

daring birch
#

you can always add them as owners

#

Of the bot

tame panther
#

ok

#

out of that topic

hollow crypt
#

hm i cant seem to figure it out how can i access if someone voted for my bot and get their id from it?

tame panther
#

how can I do this in bot description

daring birch
#

Yes sure

tame panther
knotty hatch
#

So what do you mean by "this"

daring birch
#

^^

knotty hatch
#

Are you literally talking about how do you put text in this box thingy in the bot description?

#

You could achieve that by using HTML and CSS.

hollow crypt
tame panther
knotty hatch
#

Using HTML, CSS or markdown is currently the only way to achieve such customization in the description of your bot.

tame panther
#

sed

knotty hatch
#

But maybe I can give you a small snippet. A you really only trying to get that little box thingy?

tame panther
#

yess

#

but i wouldnt know where to put it

knotty hatch
#
This is a text and <span class="box">this is inside a box</span>

<style>
  .box {
    background-color: rgba(0,0,0,.3);
    padding: 3px;
  }
</style>
#

This might work for ya

#

Didn't test it

#

You can just paste it in the long description field.

tame panther
#

where do I type in my text

#

found it

knotty hatch
#

You only need to <style> part and then everything that needs to be inside a box you put it inside the <span class="box">...</span> tag

tame panther
#

you do remember I told you I don't know css / html
cuz I didn't understand

knotty hatch
#

I gave you everything you needed.

#

I can't do more than that.

tame panther
#

k

marsh wave
#

how can you delete with one command all the messages in a chat?

daring birch
#

This is only for top.gg support

knotty hatch
#

@marsh wave You are in the wrong server I'm afraid.

marsh wave
#

bruh

#

sorry

daring birch
#

No worries

green forum
#

Heyy i can't understand how i can add my server in top.gg

daring birch
#

you invite @small lantern

#

Then go to the website

#

To update ur server

green forum
#

Oh

#

I wanna add not update

daring birch
#

yea add

green forum
#

Yeah

#

I havee added already that bot

#

@daring birch

hollow crypt
#

webhook section down?

#

im logged in and its my bot

#

like half the stuff at the edit button doesnt work

#

ow okay

mortal wing
hollow crypt
#

so no vote rewards for me then

mortal wing
#

just refresh

hollow crypt
#

ow wow that actually worked haha

#

ty

mortal wing
#

np

hollow crypt
#

tyvm.

knotty hatch
#

lol thanks Alec.

mortal wing
hollow crypt
#

can i simulate votes?

#

to test if my code works

tired dirge
#

Hello I Shared My Bot to Top Gg Site I Didn't Fill In The Picture And A Few Things Below They Said It's Not Important Since I Watched It In The Video I Shared The Bot But I Can't Find My Bot In The Search Section My Bot Name Fire - Dead Can You Help Me Find It I'm Searching It Is Not Found

#

Pls Help Me

mortal wing
tired dirge
#

Oket Thax

broken aspen
#

Recently I changed my bot's profile picture, but it hasn't changed on top.gg yet.
How long does it take for the picture to update on the website?

mortal wing
broken aspen
#

Oh, thank you!

polar kiln
#

It's still.. doing it.

tired dirge
#

Why My Bot Was Disapproved

polar kiln
#

check the reason

mortal wing
#

Its still in the queue

tired dirge
#

Reason Not Written I said before, you said it was not approved

mortal wing
#

Read this for more info

tired dirge
#

Okey Thax

#

But My Bot Turkish

daring birch
mortal wing
#

Doesn't matter which language it is

daring birch
#

You have to wait a while

#

If you submitting your bot

polar kiln
mortal wing
#

?

tired dirge
#

I even sent

mortal wing
#

refresh when you get the 404 error

polar kiln
# mortal wing ?

I cannot edit my bot's description because when I click on edit it just throws a 500 error (internal error)

daring birch
tired dirge
#

When My Bot Is Approved When It Is Placed On The Site, Will I Get A Private Message If It Is Approved?

daring birch
#

Yes

daring birch
tired dirge
#

Oke Thax

daring birch
#

Np

mortal wing
#

if you are pinged in #mod-logs your bot is declined

tired dirge
#

If I deal with the boat right now, will it be a problem for you?

daring birch
#

Wdym by boat

tired dirge
#

Can I Add a Command to the Bot Right Now?

daring birch
#

Yes ofc

tired dirge
#

Oke İ add afk commands

daring birch
#

Cmds are perfectly fine to add

strong notch
#

how do i fix this? this happened when trying to send test of webhook.

daring birch
#

^^ Your question belongs there

modern forum
#

Bruhh

#

I know what u mean

daring birch
#

Do you need help?

#

This channel is not for discussion; #general is for that

slow plaza
modern forum
#

@slow plaza if I am right u mean that this thing can be used to bypass no everyone mention pig right?
Means any user who has perms to do gaws can also ping everyone

#

Even my bot once got declined on a site for this

daring birch
slow plaza
#

but ig top.gg don't care about bots that are in 100k servers and more

tired dirge
#

When is My Bot Approved?

daring birch
#

When you get a DM

#

Saying your bot got approved

#

Or denied

tired dirge
#

Oke thax

daring birch
#

Np

delicate sun
#

How much time does it approximately take for bot to get verified??

daring birch
#

3 - 5 weeks

delicate sun
#

Are you sure??

daring birch
#

Yep

delicate sun
#

Ok if

native geyser
#

Hey! May I know when my bot will be approved. His name is STEAM BOT.

daring birch
#

It will be reviewed 3 - 5 weeks of you submitting it

#

Patience (:

marble mulch
#

Hey guys!
I have just installed ZT - Looking to assign roles to an existing channel based on the time users have been part of the channel...
Does anyone know how to do this?
Forgive the shameless leaching

daring birch
#

This is only for top.gg support; wrong server bud

polar kiln
marble mulch
#

XD

daring birch
#

mhm (:

modern forum
#

60 servers in one day pog

polar kiln
polar kiln
#

Had it for 2 months now

daring birch
modern forum
#

Oh sorry bro I promise I thought it is general

#

Sorry

daring birch
#

They are trying to fix the bug; patience

daring birch
indigo spoke
#

I added my bot on 21 June 2021 in top.gg, does I need to wait more to get approved or I'm doing something wrong

mortal wing
#

You did nothing wrong

#

Takes time

indigo spoke
#

Hm ok

#

Btw will I get dm if my bot get approved?

sturdy swan
indigo spoke
#

Ok I will wait more

mortal wing
#

@long ferry

azure lotus
#

hallo
i am trying to add a bot to my server but it fails to show the autarisation screen

sturdy swan
#

I keep getting this when trying to go to my analytics

mortal wing
sturdy swan
#

help

dry ingot
#

What

#

I did wrong

#

??

sturdy swan
#

can we add discord server for vote?

dry ingot
#

👀

dry ingot
# dry ingot

@limpid shadow Sorry for ping But what did I do the wrong thing?

vagrant wigeon
#

Could you show what you entered in the "servers your bot is in" section?

vagrant wigeon
#

Oh no, i mean on the form to submit a bot, there should be a section titled that, could you show me what you entered.

#

"servers this bot is in"

dry ingot
vagrant wigeon
#

Just take a screenshot or copy/paste what you entered

misty rivet
#

this page dont work anymore

#

because when i click on its account it says deleted user

dry ingot
vagrant wigeon
dry ingot
vagrant wigeon
#

You need to add spaces after the commas

#

so ID1, ID2, ID3

dry ingot
#

👀 Okie it's work

#

Thx

old lagoon
#

I’m trying to promote my server but when I try it says I don’t have a server

#

Could anyone help me out?

long ferry
#

read pins

jolly salmon
#

uhh, if you vote for a bot since yesterday night the ad videos dont show anymore

tacit haven
#

Uh so um how do you get bots

tropic prairie
#

...

tacit haven
#

?

mortal wing
tacit haven
#

Nvm

tropic prairie
#

Like how to add bots to a server?

old lagoon
#

I was trying to promote my discord channel and it asked how much my marketing was so I just put 5

#

I’m still confused on why they ask that

mortal wing
#

To see how much you are willing to spend? avg

old lagoon
#

Oh

#

I don’t make any money

#

I just put it because it said it had to be 5 or up

modern forum
#

why does it show 2 reviews tho its 3?

#

?

#

@long ferry what da fuck is this
i got 3 reviews all are 5 stars still its shwoing average is 3 stars

pearl latch
#

what is the most common used language in top gg community

#

besides english

#

i want to add my bot translations

#

but idk which translatetion should i add

#

i mean which language

modern forum
ornate mural
#

الو

blazing scarab
#

Guys

#

I have added my bot but the bot page dhows 404 not found for others

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

it needs to be approved first

pearl latch
gentle sand
#

it says im able to vote rn, yet the vote timer is not yet up. asked on poketwo server but advised to go here. :] ty in advance

narrow mortar
#

Hello, I got the second slot in an auction tomorrow, and also made payment for it, but today I don't see it on the tag which I had won for.

pliant glade
#

Any help?

soft dirge
#

Hello, I submitted a bot a few minutes ago but now I want to change its desc but the problem is that is not appearing anywhere and i dont know how to access its config

zinc oracle
narrow mortar
pliant glade
sharp narwhal
narrow mortar
sharp narwhal
#

You don't have access to auctions via role, which explains why you can't access it.

narrow mortar
#

Yep, hence asking here.

sharp narwhal
#

Which leads me to wonder how you are accessing auctions in general hmm

narrow mortar
#

Because I am the owner of the bot?

sharp narwhal
#

But in order to get auctions access, you have to apply

#

Which includes being given the role

narrow mortar
#

I had applied and I got access, but I don't have the role here. I remember I had it earlier.

But I think it was removed, because I made a bid and wasn't able to pay because never got the email that I had actually won the auction.

#

This time I paid instantly

sharp narwhal
#

cc @long ferry

silent vine
#

discord.gift/EEmCQu3X55BdtrvZ

sharp narwhal
thorn gazelle
#

LOL was it real?

sturdy swan
#

@silent vine don't bother posting nitro gifts in support channels (not related to support and will get sniped)

silent vine
#

Ok

sturdy swan
#

when will be my bot accepted?

grand ravine
#

2+ weeks

sturdy swan
#

okay

sharp narwhal
exotic turret
#

Does anyone know how to show on the page how many servers my bot is on?

sharp narwhal
delicate parrot
narrow mortar
sharp narwhal
#

Scroll up

#

They can't access it

narrow mortar
#

Yeah, I don't have the permissions to access it

sharp narwhal
#

I kinda meant DM him cause he probably won't notice the ping here

inner ledge
#

I cannot use Css on my page anymore for my server, what happened?

mortal wing
inner ledge
#

o o f

quartz cradle
#

when i try and go to my bots announcements this page is shown

sturdy swan
#

ERA

#

2+ weeks

mortal wing
quartz cradle
#

thanks it worked

uneven schooner
#

Hey

#

Who changed my nickname
Like what's even hoister ad

#

:(

mortal wing
#

your user has an ad;

uneven schooner
#

Oh

soft chasm
#

When I want to see the analytics of my bot, it just appears this

thorn pelican
#

Guys i want to edit my bot when i edit it do i have to wait two other weeks?

sturdy swan
#

@lone anvil User ID 780079091172900884 Selling bots and bot lists in dms

#

I'll deal with this blobthumbsup

thorn pelican
#

Hi

#

I also sent a request like

#

10 days ago

#

And im still waiting for the DM

burnt flume
#

When will my bot be accepted

sturdy swan
#

2 weeks> 10 days

sturdy swan
mortal wing
sturdy swan
#

Um My votes got all reseted

#

I use to have 10 votes

lethal kite
#

Votes get reset at the start of the month

#

but are only visually updated once there's a new vote

sturdy swan
round heron
#

if my bot accept i will got message from bot

round heron
mortal wing
vernal sable
#

will this affect ranking and stuff since people wont be able to add it to their server for a week

#

?

#

and i am almost at 250 servers in 36h

long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

upbeat stream
#

-help

zinc oracle
#

luca doesnt have a help command

vernal sable
#

Also how can this bot be on top.gg and ask for admin? I want that too please

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

hollow summit
#

oh sry

sturdy swan
#

Do you know how to view all reviews is there any special method like api fetch or something like that

long ferry
#

change to beta to get the new pagination

sturdy swan
#

okay uhm how? add /beta ?

long ferry
sturdy swan
#

thx ,found it

#

huh is already on :C

long ferry
#

make sure you're logged in

sturdy swan
#

Do you accept bots randomly or walk on history? @long ferry

long ferry
#

read pins

raw drum
#

why isnt the invite button working in my bot web?

#

I mean topgg profile

long ferry
#

your bot needs to be approved first

raw drum
#

ohhh

#

ookay

#

how many days or weeks could this take?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

raw drum
#

ty

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

ashen sail
#

My bad... Wrong channel

summer tusk
#

If you win the certified tag/page, does your bot become certified?

sick haven
#

No

grand ravine
merry dock
#

When trying to vote for a bot it doesn't show any vote button?

grand ravine
grand ravine
vernal sable
summer tusk
grand ravine
#

"You cannot use that command if I don't have admin permission" = requiring

vernal sable
#

good to know, would have saved me some sweat and tears

grand ravine
#

still not good to have an admin-only invite, that's bad for your bot's image

#

but anyway

thorn pelican
lusty flame
#

hello, i sometime ago submitted a bot, and its top.gg page doesn't appear anymore, does it mean it got denied?

long ferry
#

make sure you're logged in

lusty flame
#

ah, thank you

grave tangle
#

How do I get the money?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

just saying if anyone wants to join my friends discord server just dm me im trying to get more active people in it so it would be great if you did but you dont have too 😄

cursive basin
#

Uh hi, I am here about the donate bot? It brought me here for support

wild stoneBOT
#

@cursive basin

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

cursive basin
#

ohhh thanks!

#

wait heh

knotty talon
#

botumu top.gg ekledim gerekli bütün bilgileri de yazdım ama invite bot diyince bu hatayı veriyor ne yapmalıyım ?

grave tangle
daring birch
hollow igloo
#

How many bugs does top.gg have?

knotty talon
#

Translation Translate Den to Error If I have the mistake I apologize in advance 😅

hard matrix
#

this 😔

#

it doesn't let me search or even scroll through the list

daring birch
hollow igloo
#

Lol

daring birch
late tusk
#

How can I transfer a server to a new team if the teams owner's account is disabled/deleted

sour scaffold
#

Does anyone know how I can get the number of servers that my bot has on the page?

scarlet ledge
#

Does anyone know if any bot needs admin to perform properly?

daring birch
#

No; a bot never needs admin permission to run properly

#

Your bot would be denied

sharp narwhal
#

Requesting admin on an invite is only a convenience and not a requirement as no bot needs specifically admin to function. (As Grinder said, requesting it to function will get the bot denied. Using permission 8 on your invite however will not)

grand ravine
#

using 8 on invite is, however, discouraged since it's a bad practice and althogether a lazy solution

daring birch
#

It’s not bad; it’s just for convenience

grand ravine
#

it is bad, it means you didn't care enough to properly require perms

sharp narwhal
#

Most users don't understand how to properly give a bot permissions in private channels, hence its a convenience.

daring birch
#

Now we can have a debate in #general; this is for support (:

sharp narwhal
#

^

abstract sail
#

Hello, so every time I try to vote for the reactionroles bot. The ad comes up and it either freezes, or wont load, or when I watch the full ad it would reload my page

daring birch
#

Try refreshing the page

abstract sail
#

I have. It still freezes.

#

And my page get reloaded when i can actually watch the whole video

daring birch
#

Hm, it should only take you to watch around 5 seconds

abstract sail
#

It makes me watch a 1:30 ad

#

Every time I try

daring birch
#

I’ll pass that onto a mod

#

Thanks

abstract sail
#

Mhm

wild stoneBOT
#

@abstract sail

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

daring birch
#

It’s talking about the ad

#

When trying to vote

#

not about the bot Hope

abstract sail
#

I was sent here from the reactionroles server

#

I already talked to them

sturdy swan
#

еп

daring birch
#

Hello, do you need help?

sturdy swan
daring birch
#

Do you need help? (:

sturdy swan
#

Yeah, but not on the website(:

daring birch
#

oh, this channel is only for top.gg support

sturdy swan
#

: )

daring birch
#

If you want to talk, please move on over to #general please

daring birch
#

Try on google

#

Or PC

abstract sail
#

My pc broke

daring birch
#

those seem to work better

abstract sail
#

I don’t got a pc until I get my parts I’m

#

In*

daring birch
#

You tried on google?

abstract sail
#

Let me try

sturdy swan
#

whats the time for verif my bot

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

autumn heron
#

When do I know that my bot is accepted?

#

<@&304313580025544704>

zinc oracle
wild stoneBOT
#

@autumn heron

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
autumn heron
#

Sorry for mentioning

regal niche
#

Idk if I’m dumb but it says Charmander is evolving do you want him to evolve but if I say yes it doesn’t do it

regal niche
#

My bad I didn’t know I’m new

daring birch
#

It’s ok

regal niche
#

Where do I go?

daring birch
regal niche
#

Ok thanks

daring birch
#

Np

subtle obsidian
#

Did the bot approval time get decreased? I swear it was 3 weeks + like a few weeks ago

zinc oracle
#

it changes over time, it decreased recently

abstract sail
#

@daring birch

#

That’s google

daring birch
#

It said you voted

#

means you voted for the bot before

wet berry
#

-botinfo 739208885897920614

daring birch
wet berry
#

Ok

daring birch
#

(:

abstract sail
long ferry
wet berry
long ferry
wild stoneBOT
#

@abstract sail

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

daring birch
wet berry
daring birch
#

Yea it’s a bug

wet berry
#

Ok

daring birch
#

Try refreshing

wet berry
#

Look

#

@daring birch

daring birch
#

Yea it’s a bug

#

Well first are you logged in?

wet berry
#

Yes i'm connected to me

wet berry
daring birch
#

Yea it’s a bug

#

You have to wait

wet berry
#

normally it's 6 days

daring birch
#

???

pliant mauve
#

normally it's 2 weeks+

daring birch
#

Yea it’s normally 2+ weeks

wet berry
#

the verification

daring birch
#

As cosmic said

wet berry
#

Okzy

daring birch
#

Patience

wet berry
#

Ok

#

Tu parle français

pliant mauve
#

nope

wet berry
#

Not you

#

@daring birch

daring birch
#

Oui

wet berry
#

Viens en mp

daring birch
wet berry
#

Okay

sturdy swan
#

Ta vue je t'avais dis sa @wet berry

willow cosmos
#

hi

#

I want to transfer my bot to another account.

#

ID New account : 381680339489128448

zinc oracle
#

-atmods @willow cosmos

wild stoneBOT
#

@willow cosmos

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
zinc oracle
#

especially ghost pinging mods wth angeryBOYE

somber parcel
zinc oracle
willow cosmos
#

no

willow cosmos
willow cosmos
zinc oracle
#

whats the id of the bot you're trying to transfer?

willow cosmos
#

844972454790955020

#

SuperBot#6228

zinc oracle
#

ah yeah, since you have access to the account that submitted it youll need to delete it and reapply, you cannot transfer it.

willow cosmos
#

ok thank you 💗

sturdy swan
#

my bots avatar is still non existent on the webpage, will this ever be fixed

#

this

zinc oracle
sturdy swan
#

ty

sturdy swan
#

just saying if anyone wants to join my discord server just dm me im trying to get more active people in it so it would be great if you did but you dont have too 😄

naive gazelle
#

i dont know if my bot got approved or not

#

i havent gotten a dm

eternal temple
#

When we want to show in our server that if anyone votes our server the bot will automatically send message

grand ravine
naive gazelle
#

how do u know

grand ravine
#

Your name is still white

naive gazelle
#

but i didnt get a dm

grand ravine
#

And you get pinged here when it's done

#

Also you added the bot like, today

#

It takes at least 2 weeks

naive gazelle
#

oh

#

damn

#

i was watching a vid and it said i would get a dm instantly

grand ravine
#

Idk what video it was, but it's never instant

naive gazelle
#

ok thx

solemn egret
#

I can't add my bot to a server I own

limpid fractal
naive gazelle
#

i can

naive gazelle
solemn egret
#

yes

#

i made the bot

naive gazelle
#

copy the id of the bot

solemn egret
#

i just made the bot today and i was just wondring why i could not add it to one of my servers i made

naive gazelle
#

just listen to me

#

copy the id on the portal of the bot

#

then search invite bot on the internet

#

click on invite bot

#

then delete the number here in the url and replace it with your bots url and u wil get a invite for your bot

solemn egret
#

it doesn't show server

naive gazelle
#

what

#

how did it do that

#

it worked for mw

#

me

solemn egret
#

wait i am stupid

#

i need to scroolface_palm

naive gazelle
#

omg

#

lmao

solemn egret
#

thx for letting me waste your time lol

naive gazelle
#

thats fine

#

i wasnt doing anything

covert kernel
#

when i try to delete a review it wont work

#

ping me when you reply MilkFingerGuns

daring birch
#

Yea

daring birch
covert kernel
#

the review?

daring birch
#

The delete review

remote stag
#

can you still flag it tho?

daring birch
#

Yes yes ofc

covert kernel
#

oh

#

so u cant delete now

remote stag
#

ok bec i remember that was broken for a bit and i couldnt flag some false reviews'

daring birch
#

Yea, flagging is not a problem

covert kernel
#

will it ever come back

daring birch
grave plaza
#

Plzz post link of official poketwo server

daring birch
#

who knows? shrug

grave plaza
#

I need to join it

daring birch
#

Not support related

covert kernel
#

is it possible to get a staff to delete a review?

grave plaza
#

U can dm me

daring birch
remote stag
daring birch
#

You can go to their bot

#

And see there

covert kernel
remote stag
#

flagging doesnt do much actually

daring birch
#

It does; a moderator will review it

remote stag
#

i just checked and reviews ive flagged months ago are still there

#

oh does it take a bit then

daring birch
severe mauve
#

My bot just got deleted from my user page, is there a way I can see why?

daring birch
#

Probably because it’s not verified

grand ravine
dusky wolf
#

My bot is in waiting for approval since last 1 week how much time it will take to approve it

grand ravine
#

2

dusky wolf
grand ravine
#

Average time is 2 weeks

dusky wolf
#

woah!

daring birch
#

Congrats

grand ravine
#

Modify the code to do something only the owner could do

#

Get a pc

#

Modify the code with whatever you're using to text

limpid flame
#

How do i see how much time i have till i cant vote for a server again?

#

ik but how can i see how much time i have left to vote again

dusky wolf
#

yes and no both

#

I have 2 bots

soft basin
#

No one here for sure

grand ravine
#

Your bot's probably not verified yet, just remove it from the queue and add it with another account

#

Dm a mod then ig

sturdy swan
#

need help

severe mauve
#

When I first submitted it, it brought me to a page with my bot's info where it said to check the #support channel to see when it'll be verified. But a little bit ago when I refreshed the bot's page, it gave me a 404 error, and my user page doesn't show my bot.

sturdy swan
#

go development i need help.

daring birch
severe mauve
#

thanks

alpine folio
#

hello do you know when my bot be approved or how long does it take or how will i know its been approved

grand ravine
#

2 weeks
You'll get pinged on #logs or #mod-log and receive a dm

alpine folio
#

and what happens if it dont get approved

#

what happens

#

oh ok ty for you help guys i really hope my bot is worthy of being approved

grand ravine
#

If it is rule-compliant it'll be approved

alpine folio
#

what are the rules complant

#

scompliant*

icy musk
#

does it take some time for server count to update? Does it cache?

daring birch
#

Yea

#

it cache’s

icy musk
#

I just manually posted, probs like an hour or so till it displays?

grand ravine
daring birch
icy musk
#

oh shii yeah forgot abt that

daring birch
#

Np

icy musk
#

sigh don't think manual post even worked

alpine folio
#

ok i think its good but wish me luck guys of my awesome bot being approved

icy heron
#

When the certification program will open back?

grand ravine
#

Never

daring birch
#

No

#

not never

daring birch
grand ravine
#

No, certification is dead for good

#

They'll make a whole new system

icy musk
alpine folio
daring birch
#

@grand ravine it’s not gone, they are making it better

alpine folio
#

oh im srry

daring birch
#

no worries

icy musk
daring birch
grand ravine
#

A new system will replace it

daring birch