#support

1 messages · Page 407 of 1

pure flower
#

But i have doubt in easy application bot

karmic slate
#

There's a typo in the bot description, is there any way I can correct it?

plush vigil
karmic slate
#

OK Thank you.

plush vigil
#

no problem

rose remnant
#

why is pokecord offline any one has any idea pls

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

atomic vault
#

I added my bot to top.gg but Luca didn't send me a message

#

can anyone help?

plush vigil
#

sometimes it takes a bit for it to send

twin river
#

Luca doesn't DM you when you add bots anymore

#

the information is just a little outdated on the website

plush vigil
#

wow its been that long

#

since i added my bot

karmic slate
#

So approval or rejection will be dm?

long ferry
#

Yes

sturdy swan
#

Alguien me enseña a codificar un Webhook?

sturdy swan
#

Its 2 weeks to approved bot?

twin river
#

Yes

sturdy swan
#

Can anyone teach me how to code a webhook?

sturdy swan
#

Do you know when I gave my bot to your top.gg site it will be rejected or accepted?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

flint reef
#

It has been 2 weeks, does anyone know why my boat has not received approval?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

2 weeks or longer

flint reef
#

ok

hollow belfry
#

why is my robot still not accepted :(

warm solstice
#

-upto

long ferry
#

read the message above

junior solar
hollow belfry
#

accept

junior solar
#

My bot requires verification but I don't have my license yet :((

#

It's in 76 servers

#

And discord is asking me to verify it

long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

long ferry
junior solar
#

I know how to get it verifed but it requires my license but I didn't get it yet

#

So I'm basically stuck

twin river
#

We can't help you with that here

hollow belfry
#

how many weeks i have been waiting hashflushed

twin river
#

You added your bot 8 days ago

nova geyser
long ferry
#

This discussion should be kept outside of top.gg related support channels though, feel free to use #general ThumbsUp

covert shale
#

Can u set reminder for voting the server?

long ferry
#

to be reminded through browser notifications

covert shale
#

Uh like m asking , can u set reminder for whole of the server?

#

Like there is a role named vote reminder

long ferry
#

no

#

you need a bot for that, dsl doesn't do that

#

-how2search

wild stoneBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

covert shale
echo beacon
#

I want to delete my server from top.gg but it is sawing me an err

long ferry
#

kick dsl, it should not be accessible anymore then

echo beacon
#

after that if i invite the bot again it will be seen as new listing?

long ferry
#

no, it will just have your server show up again

echo beacon
#

okk

clear copper
#

What is voting credit ?

echo beacon
clear copper
soft coyote
#

Hello, dm can come if discord botlist is authorized

long ferry
#

?

long ferry
wild stoneBOT
#

@clear copper

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

soft coyote
long ferry
#

Just DM me if you wish to

soft coyote
#

ok

clear copper
echo beacon
#

"- Each month, bot monthly votes reset"
is is same for server also

echo beacon
#

okk thank you

chrome flint
#

some bot is sending me msg like for nitro
its basically a ad
can i report it?

long ferry
#

If it happened through this server, dm a mod

sturdy swan
#

Hi, I am waiting for the approval of my Bottum for 1 month, I wonder when the answer will be approved

chrome flint
#

i have never used the bot and i get daily dm bout that ad
and its a verified bot

long ferry
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

misty sparrow
#

Bonjour, j'ai un ami qui travaille avec moi sur mon bot et je l'avais ajouté dans la liste des créateurs du bot sauf qu'il a changé de compte discord et je n'arrive pas à ajouter son nouveau compte en tant que développeur

chrome flint
sturdy swan
#

no, bottum also turned off the problem, waiting when I turn it on again is there a Surah confirmation

long ferry
#

then we cannot help you

chrome flint
#

alr ty

long ferry
chrome flint
#

how did it get verified lol

chrome flint
sturdy swan
#

okay, here's a Surah.

long ferry
echo beacon
#

-help

long ferry
#

creators will be moved to teams nonetheless

chrome flint
#

wasn't my question but ty lol

long ferry
#

@misty sparrow see above

misty sparrow
#

Oh

#

But i have create a team and nothing works

echo beacon
#

how does it work user will get role automatically or server mod/admin has to give them manually

long ferry
#

reward roles are not working at the moment

chrome flint
#

use vote tracker bot

echo beacon
long ferry
#

there's no eta

snow iris
#

after creating a team how to invite members coz i am not able to

#

pls help

long ferry
#

through the team under "members"

#

though read pins, as there's a few issues with it

hearty trout
#

pls ban him

long ferry
#

ID?

hearty trout
#

820789362005901341

long ferry
#

Danke

hearty trout
#

Bitte

#

xD

sturdy swan
gentle obsidian
#

@sturdy swan hi

sturdy swan
long ferry
sturdy swan
#

Sorry 😢, nice place yes sorry for asking in the wrong channel

#

Nice

thorny ruin
#

@limpid shadow dm

zinc ore
#

If you've already sent them a DM, pinging them in public in an attempt to shame them into responding in private won't really work 😉

white brook
#

uhh

#

will my bot get approve?

zinc ore
#

The current queue times for bot review is up to 2 weeks or more.

velvet sail
#

the queue is really big, is top.gg growing so much?

zinc ore
#

It's constantly growing, I've never seen the queue go below 1000 bots

velvet sail
#

I understand

zinc ore
#

the queue is currently 2.57k bots.

velvet sail
#

wow

hybrid flicker
#

and 1 is mine :)))

pliant depot
#

hello guys

grim dock
#

Hmm

long ferry
stone grove
feral frost
#

is it possible for u guys to remove a review from my top.gg page

#

becuz one of my friends was trolling and left a one star as a joke

zinc ore
#

And your friend can't delete it?

feral frost
#

oh

#

lmao ill ask him

#

thx

sturdy swan
#

guys my bot is approved what can i do now?

zinc ore
#

Nothing. Your bot is now on the site. That's it.

#

I mean... actually now you can use the #topgg-api because you got a token, I guess. If you needed that.

sturdy swan
#

now that your bots approved, continue to make it epic and unique, best way to grow

loud lagoon
#

What happenes in #bids can someone explain

gloomy shell
#

-auctions

wild stoneBOT
loud lagoon
gloomy shell
#

Yw

sturdy swan
#

@small lantern

hybrid flicker
#

Good afternoon,
Sorry for just bargaining in, but I have experienced a little problem. I don't know if this is the right server but this is the only one I found. I was on the Karuta main server where I have been kicked out from. I have written an email to one of the links that was on the Karuta site, but it said that they can't do anything with this issues.
I'm sorry if it's not the right server for this but I hope I can get some help. @long ferry

long ferry
#

we cannot help with other bot related things

hybrid flicker
#

Oh, alright, then sorry for writing here 🙂

smoky tartan
#

i need team, is anyone recruiting a

gloomy shell
#

-needdev

wild stoneBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

smoky tartan
#

nah i need team to work together

gloomy shell
#

Not here.

#

Ask in other servers

smoky tartan
#

Alright..

wicked talon
#

Hey, i have a question about users info on a discord bot, if a bot give information to the public about the commands used in what server and the user that is against the ToS?

humble eagle
#

yes

#

server list commands are against to ToS

wicked talon
#

👀

gloomy shell
#

Breach of privacy.

humble eagle
#

discord tos btw

wicked talon
#

but in what section

gloomy shell
#

@sturdy swan servers not appearing in search is a known issue

#

It's a site bug

humble eagle
gloomy shell
#

It's in the privacy section

wicked talon
#

here?

humble eagle
#

no

wicked talon
humble eagle
#

it is just "privacy breach"

#

search it in tos

#

server data is not public thats why

gentle crescent
#

hey, quick question, i recently put my bot on top.gg, but i just changed the name and pfp of it, how do i update this on the website or does this happen automatically?

long ferry
#

press refresh data on your bot page

wicked talon
gentle crescent
#

it still shows the old name and pfp

long ferry
#

one sec

gentle crescent
#

ok

long ferry
#

have you pressed refresh data, then reloaded the page yourself?

#

this button

gentle crescent
#

ohhh i only reloaded the page

#

sorry i was super dumb there aha

#

thanks for your help

long ferry
meager hedge
#

hello

#

after voted, i dont have role reward my server ?

mental dust
#

i cant add hacker bot

rare canyon
#

When I am searching my server in the server list why isn’t it coming until I go using link

long ferry
#

Role rewards are having issues at the moment

long ferry
wild stoneBOT
#

@mental dust

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

wild stoneBOT
#

@rare canyon

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

humble eagle
rare canyon
#

Ok

mental dust
long ferry
#

We can't help with other bots

meager hedge
meager hedge
long ferry
#

see pins

livid silo
livid silo
#

Hmm

meager hedge
#

𝐇𝐨𝐚̀𝐧𝐠 𝐓𝐡𝐚𝐧𝐡 𝐂𝐮𝐧𝐠 cũng not found

livid silo
#

Hmm

zinc ore
#

That is not a question related to top.gg, you can ask in #general (deleted message)

gentle tartan
#

Thanks

misty granite
#

@spare timber

spare timber
misty granite
#

hello

spare timber
#

?

#

Can I help you with anything?

misty granite
#

I want to appeal the rejection of the application

hidden sky
#

Hello my bot is not there in my account??

#

Pls help

spare timber
mighty pecan
#

I need help with the webhooks?

#

What the fu** is top.gg sending me

long ferry
#

bad request lol

broken shale
#

Hi I’d like to resubmit my bot. It got declined because it had the kick_members permission for the -warn command, when I meant for the MEMBER to have that permission, not the bot

twin river
rugged sable
#

Hello How I can Add Like The

mint schooner
rugged sable
mint schooner
#

Ask there, this is a channel for recieving support towards bots

sturdy swan
#

Hello. Can someone help me saying how many time it takes to a bot get accepted/declined?

mint schooner
#

2 weeks+

sturdy swan
#

Okay thank you.

rugged sable
long ferry
#

I already answered you

rugged sable
#

i see it

mint schooner
#

Then ask there

#

And wait

rugged sable
#

okay

slender sparrow
#

hi, can anyone help me? in my command help it say name of undefined

mint schooner
meager hedge
#

i dont Create an invite with dsl

round furnace
#

Hey i have problems with the Sokobot

mint schooner
round furnace
#

ok sorry

long ferry
#

-wrongserver @round furnace

wild stoneBOT
#

@round furnace

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

round furnace
#

Thx

meager hedge
#

i dont Create an invite with dsl

long ferry
#

create a custom invite and use that one

ancient fern
#

Is there anything we need to do once the watcher says that our bot is verified?

meager hedge
long ferry
#

role rewards not working is known

long ferry
#

if your bot is not in search, then read pins

mighty pecan
#

if you vote on weekends do the bot get 2 votes?

heady echo
#

how many days does your bot get approved?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

mighty pecan
long ferry
#

That is intentional

mighty pecan
#

I am asking if it is like that?

long ferry
#

It is

mighty pecan
#

Not that it's abug

#

Alright.

broken shale
sturdy swan
#

Small question,
Can i make it so when someone votes for my server, my bot gives the voted role? because DSL won't do that anymore.

long ferry
#

dsl's reward roles are broken at the moment

#

you can use webhooks for now, but that requires programming or a bot that does it for you

sturdy swan
#

I need an Api token to apply it my own bot, correct?

long ferry
#

?

#

what is your plan

sturdy swan
#

Programming it to my own bot?

long ferry
#

You don't need a token for webhooks

elfin sphinx
#

can i know how can i create a !ping command??

long ferry
sturdy swan
#

can i add an programmer to the bot ?

#

Like that the bot is by me and a friend of mine

ivory cloak
#

Where can I get the plugins i forgot

bold violet
#

bonjour
je n arrive pas a integrer ouistiti bot ds mon serv
qq pourrait il m aider
merci

ivory cloak
#

Er

spare timber
zinc ore
ivory cloak
wary rose
#

how can i write in multiple lines, cause it really formated it like shit

zinc ore
wary rose
long ferry
#

-team @sturdy swan

wild stoneBOT
#

@sturdy swan

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
wary rose
#

for what are voting credit?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

flat tusk
#

how can I make my bot 7/24 online or online for 6 or 5 days

long ferry
#

-faq 3

wild stoneBOT
long ferry
#

read that

swift orbit
#

what

#

how the hell doesn't my bot have a help command

long ferry
#

your bot didn't had a point of entry

#

dm the reviewer

#

@worldly viper

swift orbit
#

how

#

what

long ferry
#

see above

swift orbit
#

27.04 17:59:14 [Bot] discord.errors.Forbidden: 403 Forbidden (error code: 50013): Missing Permissions
shows in the console

long ferry
#

dm the reviewer, your bot very likely required permissions for the help command which it shouldn't

#

such as manage_messages

#

But once again, dm the reviewer

swift orbit
#

ok

wary rose
#

so is it now ok or not, to give the exact same reward if a user votes for my bot a and an other for bot b?
so ez example:
I own 2 bots: bot1 and bot2.
And if s.B. votes for my bots, he gets the role 'voted'

Is it now ok, to give a user the role' voted' if they voted for bot1
but an other user voted for bot2 and also gets the role 'voted'

long ferry
#

If you're referring to a voted role on your support server and these bots are both yours (and both giving voted roles), it's fine

tropic lynx
#

My bot got approved but the icon isn't loading

zinc ore
#

what icon

long ferry
#

press refresh data on your bot page

dim oyster
#

is the website messed up?

zinc ore
#

define "messed up", specifically?

#

there's still some issues (see pins), but maybe that's not about any of those, if you want to be more precise.

dim oyster
sturdy swan
zinc ore
#

indeed, wrong server. see graphic below:

sturdy swan
hallow grove
#

help

zinc ore
sleek wyvern
#

i accidentally clicked report on a review for my bot (id:797279656595947531) and there is no undo button

hallow grove
dim elm
#

Hey, I just saw there´s an option to get credit with top.gg? How is that credit calculated? Is it based on votes?

zinc ore
hallow grove
granite fjord
#

Hey! How can you add top.gg in your server so you server can vote for the server?

zinc ore
zinc ore
zinc ore
granite fjord
zinc ore
#

just... link it? y'know, the URL itself

#

Oh hold up, did you add your server already or not?

hallow grove
#

he changed main and pass

zinc ore
#

Ah well we cannot help you then

#

this is top.gg, not discord. we have nothing to do with discord, inc.

hallow grove
#

now discord is not giving batches na bro ?

zinc ore
#

They no longer give the badge, no.

hallow grove
#

o ooo

#

kk

hallow grove
dim elm
zinc ore
zinc ore
sleek wyvern
#

When I try to reply to user reviews on my bot I "Submit Reply" and then if I reload the page the reply is gone

dim elm
wary rose
#

btw,. don't i get dmed if my bot successfully have been added to top.gg (and is waiting for aprovall)

dim elm
#

Thx ;)

zinc ore
wary rose
sleek wyvern
zinc ore
#

well clearly not, or else you would also have the bot develpper role

tame star
#

So I've this little reaction based help cmd

zinc ore
#

this won't happen until your bot is approved by a reviewer. The current wait time for approval is up to 2 weeks, or more.

wary rose
#

i mean my bot is here

zinc ore
#

is it approved though or just waiting for review?

long ferry
#

Your bot isn't approved

tame star
wary rose
long ferry
#

No it isn't

wary rose
#

my bot isn't approved, that is correct

#

BUT

zinc ore
#

Ok so you need to wait.

#

Up to 2 weeks, or more.

wary rose
#

but normally you should get a dm, if you first time when you created it on top.gg

#

not?

zinc ore
#

If you didn't get the first DM, check that your DMs are actually turned on for this server.

long ferry
#

It was fixed, it should dm you now

twin river
long ferry
#

After the next submission

zinc ore
#

Make sure this is on.

wary rose
long ferry
#

see what I just said

wary rose
#

so:

1. i add my bot to top.gg
2. watcher dms me with sth like 'you bot is now waiting for approval'
3. I'm waiting...
4. they are telling me if approved or not
#

but the second step didn't happen

#

lul

long ferry
zinc ore
#

Aurel seems to be implying there was a problem with DMs and it's now resolved

#

you're at step 3 now.

tame star
long ferry
#

@hidden root did not dm you, this was due to issues with the bot, it will dm you next time

wary rose
obsidian fog
#

Hello! An error occured and your moderator considered the description of my bot to be spam. It is not, there is no spam in the description. I ask you to return the bot, as there was an error.

long ferry
#

DM the reviewer

obsidian fog
#

ок

tame star
#

@twin river Sorry for pinging againpandasad
I just checked by removing the manage messages perms and it works but u need to remove the reaction by yourself and then add the reaction to see the next page

#

In short u have to react 2 times for pagination to work.

twin river
#

that's fine

tame star
#

Oke thanks for responding😀

gritty sand
#

I added more than one owner to my bot, but I entered someone's id wrong. How can I change it?

long ferry
#

you can't

#

move your bot to a team

radiant isle
#

How do you add creators of the bot after your bot has been published

mossy island
#

@lone anvil Hi! You reviewed my "UserStats" bot a few days ago. You declined it because the commands were not functioning. According to my Bot logs it's because the bot was never given the "Manage Roles" permission. Is there a way that you can give the bot the permissions it needs or is there a work around on my end?

gloomy shell
radiant isle
gloomy shell
gloomy shell
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
lone anvil
mossy island
#

Ok, thank you, I will change that @lone anvil

radiant isle
# gloomy shell -team

How do you add the team on bot for them to edit or they will have access to all my bots GC_xd

gloomy shell
#

you have to add a bot, so users can only edit bots that are on the team. if you go into the edit page of your bot there should be a transfer to team button

sturdy swan
gloomy shell
#

Only if you have manage messages permission

gloomy shell
#

which we do not give for help commands @sturdy swan

tame star
zinc ore
#

But if you just ignore the error of missing permissions, the menu works anyway

sturdy swan
#

Yes

zinc ore
#

as long as users remove and re-add the reactions.

tame star
gloomy shell
#

yes

#

just make sure your bot doesnt stop working and break if it doesnt have the perm

zinc ore
#

So yeah just don't crash, and don't require manage messages on help commands, and you're golden ^_^

sturdy swan
tame star
sturdy swan
#

Hmmm, i see

#

Man but they can’t reject the bot for that right?

tame star
#

And.... @gloomy shell which perms to give for warn cmd

gloomy shell
#

we dont give development advice

zinc ore
gloomy shell
#

just know your bot cant require more perms than it needs

sturdy swan
zinc ore
#

why would it not change the page though? changing the page does not require any perms.

sturdy swan
#

U need reaction perms

zinc ore
#

No you don't

sturdy swan
#

U sure?

zinc ore
#

listening to reactions does not require manage message perms.

sturdy swan
#

Alr let me go check

#

For my bots sake

zinc ore
#

Oh you mean adding the reactions in the first place, sorry

sturdy swan
#

Yes

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Lol 😂

#

That’s the one

#

If that’s the case wil it get rejected?

#

I mean it’s not our fault , but there for not giving perms and it’s work see?

#

So rejected or not?

zinc ore
#

your bot will have permissions to react, actually, but if it did not, the proper response would be to add a note at the bottom of the help, saying something like "Hey this is the first page but I can't show the whole thing, give me reaction permissions please"

sturdy swan
#

Ye my bot does that

zinc ore
#

Reviewers (and, usually, actual users) will give permissions if they are asked to.

sturdy swan
#

So am I ok in that case?

tame star
sturdy swan
#

Ye fr

zinc ore
sturdy swan
zinc ore
#

Then you're good.

sturdy swan
#

Oki

#

ok can someone tell me now how i could make ```py
global trophy
with open('trophy.json') as f:
trophy = json.load(f)

zinc ore
gloomy shell
sturdy swan
#

But if they need it

gloomy shell
#

what permission the person running the command is up to you

#

they dont

sturdy swan
#

Then u won’t decline right?

gloomy shell
#

a warn command doesnt need any permission

sturdy swan
#

It does tho

gloomy shell
#

all it does is warn

#

no

#

lmao

sturdy swan
#

Ye

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Look at dyno bot

gloomy shell
#

what permission do you think it needs then

#

ive never used any big bot

sturdy swan
#

Warn only works mange messages

#

See that’s the problem

zinc ore
#

"warning" just requires sending a message to a channel, it does not require anything else.

gloomy shell
#

the bot needs manage messages? or the person?

sturdy swan
#

Ye

gloomy shell
#

requiring the person to have a perm is fine

sturdy swan
#

The person

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Ohhhh

#

Lol 😂

gloomy shell
#

requiring the bot to have a perm is not fine

sturdy swan
#

Makes sense

gloomy shell
tame star
thorn lily
#

How i can remove a creator from my bot?

gloomy shell
#

You can't, you can only move your bot to a team

zinc ore
thorn lily
zinc ore
#

Bot perms !== user perms

sturdy swan
#

Yes lol I understand

gloomy shell
#

no, its a bug that youre even able to add creators when submitting the bot

zinc ore
#

As long as we're all on the same page it's all good thumbs_up

thorn lily
#

I need help to remove a creator from my bot

tame star
#

Currently u can't

sturdy swan
#

Wait , so wat exact perms goes the reviewer give the bot?

thorn lily
#

Fuck

sturdy swan
#

Language m8

gloomy shell
#

us reviewers have everything but admin

thorn lily
#

When we will be able to remove creators?

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Soon?

#

@gloomy shell

gloomy shell
#

no

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its not a feature

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it was, and its been removed

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you have to use teams now

thorn lily
#

Bruh

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Does i can resubmit the bot?

gloomy shell
#

all you have to do is make a team and add the bot to the team

#

then only you can edit it

#

it removes the other creators

gloomy shell
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
thorn lily
#

I will yr

#

K

#

Ty

gloomy shell
#

then to move your bot to the team, you have to edit your bot and click the transfer to team button

thorn lily
#

Kk

thorn lily
#

Help

gloomy shell
#

edit your bot and go to the "transfer ownership" section

thorn lily
#

Ok

gloomy shell
thorn lily
#

Done

#

@gloomy shell i transferred to team now what?

gloomy shell
#

now only you can edit

#

you removed the other creators like you wanted

thorn lily
#

Kk

stiff leaf
#

A min 300 character description of what your bot does. HTML, CSS and Markdown allowed. Javascript will be removed. what can i type here?

gloomy shell
#

a description of what your bot does

stiff leaf
#

in html?

gloomy shell
#

you can use html if you want

thorn lily
#

@gloomy shell its still show him

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Hello?

long ferry
#

you cannot remove them

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you can only remove their permissions

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through creating a team

thorn lily
#

Pfft

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I want to remove them

long ferry
#

well you can't for now

stiff leaf
#

An error has occurred while validating your input:

Brief description is too long.

#

what is

#

this

long ferry
thorn lily
#

Can i resubmit?

long ferry
#

no

#

no reason to

thorn lily
#

I meant it is allowed?

long ferry
#

With no actual reason, no

stiff leaf
long ferry
thorn lily
#

Bruh why

long ferry
#

not the long one

thorn lily
#

I have a reason

long ferry
#

that's not a reason

#

Just wait till the new design gets released

thorn lily
#

Ok

#

POG

stiff leaf
#

andd

#

when my bot will be aproved

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

stiff leaf
#

oh

sturdy swan
#

Hi!
I have a question about commands which are only for the bot developers.
Am I allowed to add commands like "eval" just for me as developer from this bot (It shows not up in help section)?

long ferry
#

yes that's fine

sturdy swan
#

Okay thanks! :)

grand herald
#

It is about the description?

golden jetty
#

hello i'm here to tell you that i published my bot and i'm doing how to see the results

grand herald
#

You don't have dev role, so it wasn't accepted yet.

wild stoneBOT
#

@golden jetty

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

golden jetty
#

ok thanks

open jetty
#

Hi, can someone help me? My bot's server count is 109 but it's 56 in the bot's site page, it's the number of when bot added to the site. How can I fix it?

long ferry
#

-servercount

wild stoneBOT
golden jetty
#

so how long does it take

long ferry
#

read the message above

grand ravine
golden jetty
#

ok thanks

sturdy swan
#

I want to delete my server off top.gg but every time I try to it doesn’t let me

grand ravine
#

logout then login again, also try clearing cache (ctrl + f5)

#

also make sure not to use safari

long ferry
#

ID

swift orbit
#

835313452998066186

long ferry
#

Thanks

sturdy swan
long ferry
#

Deleting servers doesn't work

#

just kick dsl

sturdy swan
#

oh ok

#

But like can’t I delete it from the website

long ferry
#

It will disappear

#

users can't visit it after you kicked it

tender lava
#

I understand the wait time for bots to be approved is sometimes 2 weeks, but is there a way to check how long ago you added the bot to be reveiwed?

sturdy swan
long ferry
#

yes

tender lava
sturdy swan
#

damn.

#

I’m trying to get rid of it

long ferry
#

You can get rid of it, by kicking dsl

zinc oracle
long ferry
#

Or what's the reason you want to delete it, then re-add it?

rare plover
#

the spikes weekends or?

quiet epoch
wild stoneBOT
#

@quiet epoch

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

quiet epoch
#

-upto

long ferry
#

read it

#

not try to use it

sturdy swan
#

I want to delete my server on website because I want to start from the beginning and it also crashes a lot + I can’t delete comments

long ferry
#

you aren't supposed to be able to delete reviews

#

Nor does it crash

sturdy swan
tender lava
#

Do you guys have an estimate on when the queue position might be fixed for the website?

tender lava
#

Ok, thank you anyway

dusty aspen
#

-upto

long ferry
#

You cannot use it

dusty aspen
#

@long ferry

long ferry
#

just read the message above

dusty aspen
#

WAIT I WAS JUST ABOUT TO PING H

#

wHIW

#

HACKER

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

Why can’t I delete reviews when the delete button is there

zinc ore
#

It's a bug that it's there, you should not be able to delete reviews.

covert plaza
#

Hello Team,
Hope you all are doing well.

My Friend, is trying to invite me to his Bot Creator/Dev/Support Role on top.gg, but I am not gettign invitations, if I click on Invitations option edit profile, its giving 403 not found error.
Could you please let me know, if there is any known issue going on.

Thanks & Regards

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

covert plaza
wheat zinc
#

How do you know if your bot gets verified?

long ferry
#

you get a dm from @hidden root

wheat zinc
#

Ok thx

gleaming lintel
#

can i edit bot id?

#

i don;t kno

#

w

#

like bot id

grand ravine
#

give an example of bot id

long ferry
#

You cannot edit your bot ID (or change the bot) once submitted

gleaming lintel
#

i sayed wrong

#

idk

#

so i have to delete bot and do it once again?

grand ravine
#

we don't even know what you're trying to edit

gleaming lintel
#

ok

#

i deleted it

#

and i will add again

#

Where i can find this?

long ferry
#

That's your bots user ID

gleaming lintel
#

and

#

where it will be?

long ferry
#

if you don't know what it is, you should probably read how to make a bot

gleaming lintel
#

is this token?

long ferry
#

No

#

bot ID

#

-faq 3

wild stoneBOT
long ferry
#

please read that

gleaming lintel
long ferry
#

No

gleaming lintel
#

oh ok

long ferry
#

that's your application

#

you need your bots ID

#

also it says where you can find it

gleaming lintel
long ferry
#

yes

#

client id

gleaming lintel
#

oh

#

cool

grand ravine
long ferry
#

afaik

gleaming lintel
#

And what time is for waitting

grand ravine
#

on the chat box is the bot's id

gleaming lintel
#

How muuch time i have wait?

zinc oracle
wild stoneBOT
#

@gleaming lintel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

grand ravine
tired lynx
#

in our bot description , how do we make text like this ( this is just a random example from a random bot )

long ferry
#

codeblocks

#

read a markdown cheatsheet

tired lynx
#

like where

long ferry
white fossil
#

Hello

#

When is my bot will be verified

#

sorry for my english

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

silent spire
#

How to add your bot on top.gg ?

#

@long ferry

long ferry
#

-faq 1

wild stoneBOT
silent spire
#

It's loading still loading

long ferry
#

click on "How do I add a bot?"

silent spire
long ferry
silent spire
#

I'm waiting for it 5 min then i asked you

silent spire
long ferry
silent spire
long ferry
silent spire
#

That's why I'm saying

silent spire
sturdy swan
#

Is it possible a bot getting accepted before 2 weeks?

zinc oracle
pliant depot
#

Hii

tired lynx
#

hi

pliant depot
#

How long does it take for my bot to be added to their site?

tired lynx
#

2 or more weeks

#

because of current queue

pliant depot
#

Ah shit here we go again

rare plover
opal flare
#

T

valid root
#

Do you guys delete bots that have this error on the website?

gloomy shell
#

yes

#

if you report it, it will be removed

valid root
#

well I have reported several bots in past for being dead and offline for very very long periods of time and no valid away to get support but they are still on the site and still are as dead as ever

dense edge
#

Can I remove the "optional" background image url of my bot?

valid root
#

put no link?

dense edge
#

does not work, I checked that

valid root
long ferry
#

report it for other

gloomy shell
#

mods go through bot reports when we can, so its not as quick as bot queue for example

#

we do them when we can and try to keep it as quick as possible

valid root
#

I mean that was months and months ago that I reported a few dead bots

gloomy shell
#

then they should be taken care of

valid root
#

they are still listed

gloomy shell
#

then report them again please BunNod

#

maybe they didnt go through properly

valid root
#

would giving their bot IDs be helpful or naw

long ferry
#

Just feel free to dm me

valid root
#

👌

long ferry
#

as I go through them occasionally and I doubt I missed reports of dead bots

gentle crescent
#

Is there a way to check where in the queue my bot is?

zinc ore
#

That's not possible, no.

gentle crescent
#

Ok

zinc ore
#

The queue wait times are currently up to 2 weeks, or more.

gentle crescent
#

Cool thanks

sturdy swan
#

please help i dont see where it says "Token"

hidden drum
sturdy swan
#

doesnt show

#

@hidden drum

dense edge
#

refresh I think

hidden drum
#

no

#

I mean

#

what page

#

what were you trying to do

#

etc

stuck flicker
#

everytime I try to add the protection bot it says this

hidden drum
#

and this chat is for top.gg support

sturdy swan
hidden drum
#

this is a discord support

hidden drum
stuck flicker
#

ill try that

sturdy swan
#

but luca bot didnt dm me

#

about the bot

hidden drum
#

what bot?

sturdy swan
twin river
#

Luca doesn't DM you when you add things anymore

sturdy swan
#

Excuse me, if I add a bot how can I understand if it's approved?

#

how long does it usually take to get a message if my bot got approved

sturdy swan
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

twin river
sturdy swan
#

Ok

#

Ty

hidden drum
sturdy swan
#

used to

#

hello can i ask something? Does the botify bot play spotify songs? and how it does?

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

twin river
#

The information on the site just hasn't been updated yet

royal falcon
#

Anyone can help?

long ferry
#

just ask

royal falcon
#

I'm waiting for approval with my bot since february

#

Still nothing

lethal iris
#

Is the voting for role fixed

long ferry
#

ok not a selfbot lol

long ferry
#

resubmit and it should work

long ferry
royal falcon
#

Okay, thank you!

lethal iris
#

oh

sturdy swan
#

i-

#

Hey! how can I check if my server is enlisted on top.gg? There's a bit of an moderation problem on my server rn and that info would be very helpful. Thanks in advance

long ferry
#

it should show your servers and the ones added to top.gg

sturdy swan
long ferry
#

you can also do https://top.gg/servers/yourserverid to verify

sturdy swan
#

Will do

#

„This server does not have the DSL bot added and cannot be viewed. If you are an administrator of this server, you can make it visible by inviting DSL bot through your profile page.“

long ferry
#

yup doesn't show up on top.gg then

sturdy swan
#

Thanks!

#

Hmm, do you have any idea why people say they've found the server via top.gg then?

rare plover
zinc oracle
rare plover
#

Nvm I read it

sturdy swan
#

The logs contain pretty much everyone and everything that ever joined and your bot is not a part of that list

#

It's a thing that unfolded in the last 1-2 h anyway

#

So the probability that I miss it being there is quite low

#

Oh wait

#

._. my bad

zinc oracle
misty lotus
#

Hello support

covert osprey
#

Hello

golden jetty
#

Hello

covert osprey
misty lotus
#

how can i nikloomo el server

covert osprey
covert osprey
sturdy swan
covert osprey
#

Anytime sir

covert osprey
#

Cv

#

Winkom

#

@support

#

Help

#

I need to add my bot to the list

#

Its very useful bot

zinc oracle
#

stop tagging team @misty lotus

misty lotus
#

fo9t bzebi

#

woo

covert osprey
#

Wooo

zinc oracle
#

this is a support channel, if your not typing a support question #general.

covert osprey
#

Yeah help

misty lotus
#

that s a question tho

covert osprey
#

I need to add my bot

#

Wooooo

zinc oracle
covert osprey
#

Thanks wooooo

misty lotus
#

Woo

#

how can i check

#

my bot here

covert osprey
#

Woooo

#

How can he check

zinc oracle
#

leave now brooka, no more warnings.

misty lotus
#

ok he will

#

now tell me, woo

zinc oracle
#

what do you mean check your bot here?

misty lotus
#

like if there is a command or something, woo

zinc oracle
#

stop trolling finn, thanks.

misty lotus
#

ty

covert osprey
#

Wooooo

#

How can i add my bot in this server?

zinc oracle
#

you cant. only bots voted by users get added here.

misty lotus
#

how many votes

zinc oracle
#

more than the others.

sturdy swan
#

If my bot is accepted how will I know it was

zinc oracle
sturdy swan
#

Oh ok thank you

#

Well I haven’t received anything and my bot hasn’t been declined

#

Ik I have to wait 2 or more weeks

zinc oracle
#

youve been waiting 7 days, so 7 to go minimum.

sturdy swan
#

Oki thanks for helping me

#

Wait u can see how long I have been waiting

zinc oracle
#

yeah

sturdy swan
#

Do u know the name of my bot

#

Nvm the name of my bot is is in my profile bruh

idle burrow
#

i renamed my bot, is there a way to update that on top.gg

#

(bot is still under review btw)

lime lance
#

Hello, can I report a bot that is stealing my bot's profile picture.
Also an approved bot

atomic vault
#

Hello i added my bot but Luca didn't send me a message? Am i in trouble?

wise elbow
#

no

atomic vault
wraith talon
#

he dont loves u

long ferry
#

He

#

but @hidden root should send you the dm

humble eagle
#

Luca doesn't send DM on bot add

#

nor watcher

wraith talon
#

i think

jaunty panther
#

Heyo, I noticed that in the votes section of my offer there is this message, I wanted to ask if anyone would be willing to explain me a bit how it works or if there is a guide on top.gg

zinc oracle
zinc oracle
lime lance
hard marsh
gloomy shell
#

-auctions

wild stoneBOT
hard marsh
#

Am I able to edit my past bot while it's still pending?

long ferry
#

Yes

hard marsh
#

Ok thanks

sturdy swan
#

After your bot get accepted, you get bot developer role?

wise elbow
#

yes

#

at least i think so

sturdy swan
#

Ok thank you

hard marsh
#

Everytime I try to change / edit the bot information while it's still being pinged, it won't let me update. @cedar wind

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

hasty zenith
#

How long does it take before auction apps are reviewed

long ferry
#

3-4 weeks

wild stoneBOT
#

@jaunty panther @rare plover

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

remote kestrel
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how do i use game stats bot on my server

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what are his commands

gloomy shell
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-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

hidden ridge
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how do we know when our bid thing has been accepted

gloomy shell
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you'll get pinged in the auctions channels

delicate parrot
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Almost 20,000 votes and I won't be able to use my Voting Credits...

fluid rapids
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One message removed from a suspended account.

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One message removed from a suspended account.

fossil kite
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#########

wraith coyote
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How can I add a member to the bot "Creators"?

gloomy shell
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you cant, if you want other users to be able to control your bot page/edit you need to put your bot on a team

rare plover
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will my bot be rejected asking for manage messages perms for .embed?

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it needs it in order to clean up the reponses to prompts so the user doesnt have to delete 15 messages after creating the embed

gloomy shell
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it shouldnt be required but it can be optional

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your command should still work without the perm, leaving the messages there

green token
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is the bot working for anyone here?

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its working in one of my servers

gloomy shell
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what bot

green token
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mudae

gloomy shell
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-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

green token
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oops mb

serene oar
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I need help can anyone help me just dm reach out to me I reply soon when I get online I need help

thank you
Clix

rare plover
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what about for reaction menus?

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am I not allowed to require manage messages permissions

zinc oracle
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Not for reaction menus. Just don't remove the reaction if you don't have the perm.

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Simple if statement on the line you remove reactions.

rare plover
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not when I have a ton of commands to update

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and if I miss one, suddenly im back in queue

zinc oracle
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You can test your own bot without the permission.

rare plover
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?

gloomy shell
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invite your bot to a test server without giving it manage messages and run every command

rare plover
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yes, it asks for them for these menus

gloomy shell
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you said if you miss one, you're back in the queue
woo said that you can test it yourself to make sure you dont miss one

rare plover
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what about for commands that yall dont even know the function of?

zinc oracle
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then how will users know the function of these commands?

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for commands users have access to, you should be explaining how to use them somewhere. in your help command, description, somewhere.

rare plover
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its explained but its not like its that simple

zinc oracle
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if its too complex for us, its probably too complex for users.

rare plover
zinc oracle
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if we cant figure it out we may dm you

rare plover
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how are you meant to know that it needs certain perms or not to function

zinc oracle
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your bot should inform us if it doesnt have the right permissions. what you show in the screenshot is enough.

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if we have access to that. if not, then just send an error message.

rare plover
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but you determine whether or not those permissions are vital

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and reject if they arent

zinc oracle
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bot reviewers are experienced enough to know in 99% of cases. we also can look at logs and look at what your bot did.

rare plover
#

do you guys like play through entire economies?

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kek obviously not

zinc oracle
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no, but we will run every command

rare plover
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alr

buoyant sand
buoyant sand
zinc oracle
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yep