#support
1 messages · Page 398 of 1
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-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Hi guys how do i change the amount of points the bot gives for a right answer and how to set it were if 5 ppl answer only the first one is accepted
misuse referring to what
using the bot to hide nsfw content
without permission
it's my bot
and it doesn't have that specific feature
but that's what they use it for
that's something you're responsible to handle, to handle what your bot does and what content it has
ok, fair enough
have your bot leave that server or blacklist them
Your bot's page can not advertise any NSFW features
no, bots mainly focused on nsfw are not allowed
hello i have a question
sure thing just ask
how many time users must to wait to verify bots
im first time on this server and i dont know
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
ok thanks
Does it OK if on top.gg in my bot list i see No bots found but Luca show it with -botinfo?
Your bot has not yet been approved, so it will not show up in search results.
I mean in my profile
try logging out and back in
Well, i wasn't login xd
Hello My Own Account What Is The Reason Ban Eaten
i want to remove second creator of bot how to ?
398862873469779968
you can't, only way is to move your bot to a team
banned for dm ads to multiple members
how ?
-team
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
How do I appeal?
For more information about how to appeal you can view this article.
read this
can i disable bot and add again ?
-b 817786842241040385 ban evasion from @night bridge banned in case #39352, asked about ban reason
Banned Güzel Günler#9641 (@dusk fiber)
No, as there's the alternative to just move it to a team
as teams are going to be enforced later on anyways and co-owners become obsolete
ok
Hello, I made a bot, I added it to top.gg. My height is currently under review. How many days does the take
now how to shift bot to team
through going to your bot, then going to the transfer ownership section
5-15
the servers also go through some verification process? I added my server, but it still doesn't appear when I try to search ... or is it just the time it takes for the website to update?
ok
your height takes about 2 weeks to be reviewed
-pins
@dusk patrol
okey thanks
Hi, i just redeemed votes from Mudae to get temporary premium but idk where i have to put the key received in mp
ty
-wrongserver
@warped rose
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
ow k
its not working
what isn't working exactly
i clicked there but not transferred ownership
did you select the team?
hi there. i am using the voicemaster bot and it seems like the bot isnt reacting like he should. when entering the join to create channel he is creating one but after about a minute and he dont move the member into this channel. Even after the member left the join to create the channel stays and dont get auto deleted. Does anyone know whats going on? 🙂
this is not there bot support group

-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
only one
as other ones are considered clones
oki
thank you 🙂
did you click refresh data
np 
Does anyone know of a great (ideally free) cloud hosting service that can maintain discord bots? I can't leave my computer running 24/7 and Replit is practically killing my bot? Please ping me if you have a good solution.
Can I change my invite link after bot gets approved?
there are no free hosting services apart from stuff like heroku. If you want more details you can ask in #development
yes
Every time I try to set an image as my background on top.gg for my bot page, when I try to save it says "an unexpected error has occured"
ok thanks
yeah just use uptime robot to host it 24/7 for free and your pc being on won't matter. Or just upgrade to premium replit, it's like $9/month and you can turn your bot to "always on"
not the channel to talk about it in
@limpid fractal can you give me insight on this?
well whats the link you are using?
I have done that but my problem is that my bot works on a daily loop and Replit is effectively killing it by restarting my bot periodically
@kind folio What do you mean
again not the channel to talk about hosts, go to #development
I've used an actual link for an img from google, as well as uploaded the image to imgur and used that link. Neither work
whats the imgur link
try this https://i.imgur.com/2F77ZEG.jpg
Yeah, now it saved but background is not showing
still just the default gray theme background
Also, any way I can edit my widget html? Seems like it's locked from editing
is it for your profile or bot?
bot
one moment then
alrighty
try it as jpeg https://i.imgur.com/2F77ZEG.jpeg
How are you.
its showing up on my bot, maybe try when its approved?
Hm alright
Is this a hint

@long ferry would that be an issue? the background url not showing up on a non approved bot or somethin
hint to?
I'm just jking, I was saying is this a hint that my bot will be approved
nah
it should work
depends where it shows up
Oop yeah I see it now haha thanks
I was thinking it would show as the background of the desc and all that
I see
css/html
might be cause bot isnt approved
no problem
by edit do you mean the widget type and embed code language ?
yeah only works with approved bots
cool
Alr
🤞 just a waiting game now I guess
good luck
i have 10 upvotes on my bot but in the credit tab it says i have no credit
it should say that i have 1 cent of credit right?
that i can redeem at the end of the month
Hey I could use a little assistance
just ask
In regards to making the bot give the reward role
Like I don’t understand the problem. I gave the bot the required roles, and I moved it above the reward role
But it still won’t allow the user to receive it
Anyone?
known issue
Ah so there is no fix for this issue currently?
nope
Ok thank you
how long do we have to wait for approval or whats the average
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
alright thank you
yes
^
i mean, not a button to click when it is in the bot page, but a direct redirect when it click on the bot on top.gg
You can use HTML code inside your description. You could do it that way.
Something like this will work: <p><a href="website_link">bot website!</a></p>
hey so, if my bot has a "clear" command (which can clear/delete messages), as well as a "changeprefix" command. For the clear command, I restricted it to people with the "manage_messages" flag, and for the changeprefix I restricted it to the "kick_members" flag so that people with no permissions couldn't constantly clear or constantly change the prefix, is that alright? I noticed in the #mod-logs that some bots were declined for having permissions like that. And if so, what would be a acceptable flag that would allow my bot to be accepted, without allowing people without flags to constantly change prefix and/or clear messages
My bot is a auto moderator bot btw
that is referring to the bot requiring these permissions
not the user
that is what these declines are
It's fine to require users to have a specific permission, it's just that the bot can't ask for unnecessary permissions
Yeah, my bot only asks for the perms it needs, ie: kick_members for kicking members
Then it's fine, yes
awesome, thanks!
oh like a form of redirect...
I believe that's only possible through auctions
Not sure that's possible
oh, so if i win an auctions, probs i can do it?
quick question, putting administrator in the bot link invite isnt allowed right? ill change it if so. thx
I can't remember exactly how it works, but you don't pay for a bot, or a server page. You pay for an actual website to appear as an ad
it is allowed, but the bot commands can't be with admin perms
We invite the bot without any extra permissions anyways when we test it
my bot doesnt really need administrator but ill just keep it for now i guess
its p hard to explain
you invite with no permissions to test right?
it does and it doesnt at the same time
oh oke fine
We have the default ones like send messages etc.
yeah just like the @ everyone permissions?
Mhm
you can set the invite link with perms 8, but the bot can't have commands that require administrator permission
VIEW_CHANNEL, SEND_MESSAGES, ADD_REACTIONS, EMBED_LINKS, CONNECT are the basic ones
so, when you do that, my bot will say like I requre blah blah blah permission to do this, thats okay right?
ohhh alright, ill change it in the code so one of the commands just requires manage channel perms
As long as it's not the admin perm, yes
as long as these permissions are actually required, yes that's fine
ie: for kicking members, I need kick_members permissions
And that
yes that's fine
Okay, also 1 more question
Lets say my bot has it's permissions and you have perms as a moderator on a discord

something like this should be more ideal im guessing?
When you type like -mute for example, it will say "please mention a user to mute"
yes?
ye it is fine
I need help
But when you type -ub (unban command) it will NOT say please type a user to unban (mainly bc you can't mention a user if they are not in the discord). Is that okay? is that something I should put in my help menu to make ppl aware?
aka. that's your stuff that, top.gg checks only for dangerous commands, nsfw stuff or epilepsy
yes that's fine
as long as your help command for example tells you the usage
but if not, still fine
It does 
Thanks for the help Aurel
I am trying to add my server in the top gg site
In the second step it says please add bot in your profile and i clicked on it and it opened a discord gg site
And i clicked on authorize and the page reloads
I have clicked multiple time authorize but doesnt work
Does it take time to authorize?
known issue
so; one of my commands makes a channel and the default permissions for the channel are administrator only, is that fine?
also we're not disboard
no, commands can't have administrator=True perm
that's what mods tell to me

well yeah i know that, but liek it will make a channel, but the permissions of the channel will be admin only
I know but the site was top gg and i clicked on add bot on profile it opened discord gg site
set ban_members instead administrator
normally only mods have ban_members perm, so it's the same thing
alright
noted thanks
And now it is opening a discord site and i clicked on authorize but it isnt working
known issue
What should i do?
be patient for now, there's no eta
It wil get authorize right?
Can't see your role? Make sure it's below the bot's highest role
There are no roles in this server that can be managed by Discord Server List.
Make sure Discord Server List has permission to Manage Roles and is above any roles you want to reward.
uh
idk what to do
DSL is at the very top of the role list
what are vote credits ???
credit for each vote u give to other bots
for auctions probs (idk)
i got some credits , how can i redeem them ??
^
didn't get that
You can apply for auctions via the website 😀
No
^
ooo thanks !!!
there's issues with reward roles anyways atm
oh
723472531788660757 id li botun sayfasında baya küfür var türk yetkili bakabilir mi
i have 10 upvotes on my bot but in the credit tab it says i have no credit it should say that i have 1 cent of credit right? that i can redeem at the end of the month
hemen bakıyorum
teşekkür ederim 🙂
yorum kısmından mı bahsediyorsunuz?
evet
evet bunun farkındayız, ilgileniliyor
raporladığınız için teşekkürler
kalabilir sorun değil
Randomly advertised some app in my DMs
322457923966074881
Thanks for the report
np
Click "Refresh Data" on your bot's page
thx
wait u get $15 for ur first 100 votes???
page 3 of verified bots appears this
known issue
yes, $15 for the first 100 votes, $1 per 1000 votes after - useable only as auction credits.
wow
#support message
for details. (since we plebs can't use luca commands)
this answers my question, ty.
ah "Spamming his bot" is open to interpretation. How are they spamming
If their bot is spamming a lot of people in DMs, let everyone know to report them. You can do the same with the "Report" button on the bot page on top.gg
Good idea to concentrate your efforts on Discord though (https://dis.gd/report) so the bot doesn't last
I don't understand "alt accounts"
how do you know 100% the person doing this is the bot owner?
do you have any way to prove an alt belongs to another user?
cuz why would someone spam other peoples bot and promote it. it must be the owner
I'm just saying this specifically because it could be a 3rd party trying to cause trouble to the bot owner. It's happened before. To me.
But either way, using the Report feature is the way to go.
If you dont have any practical proof of it being the owner, then there's no need to assume that they're doing it
oh okay 👍
Apply as reviewer in #announcements, but if you just want to apply for the role, I definitely would suggest you not to apply
So only works with some servers? Or the ones that pay $$$
it works for some and some not
We don't monetize that feature, everyone can use it
just some having issues with using that feature due to site issues
Ex-Owneri of the bot has left the partnership how can I remove it from the site
from Creators side
you can't remove them from creators atm, as long as you've transferred the bot to a team, they shouldn't be able to edit it
What is the average waiting time before your bot gets reviewed?
@stark flower
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Thank you!
ok
so when someone votes in my server they dont get the role i set as a reward, any help?
known issue
hey. can anyone please tell me what is the price of advertisement on top.gg/servers?
you can try alternative bot for that. i had same issue so i invited bot for that
okay thanks for letting me. it seems very pricey for small server owners ig
what/which bot?
How long can the confirmation time of the bot we send?
Is there any good tutorial on that?
Check pins 😄
Up to 2 weeks or more
best ones are the docs: https://docs.top.gg
@mighty pecan if you want to track votes you can use that bot
No but I want to create a store system
So you get a point for every vote you vote then you can buy stuff with that
woah thats really cool idea. tbh if you make that bot i will add it to my server
It's a Roblox bot, with the points you get from voting you can buy premium through my bot which gives you sum cool features
sadly i am not roblox player
Will be some other fun commands lol ¯_(ツ)_/¯
okay. if i will like it i will definitely add ^^
whats the website to add Impostor Bot
-invitebot
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
whats the webiste for it
wouldn't it be the site you were in to get here? the top.gg site?
that's where the invite button is
=/
Is there any bot that can read a players status so when they have a specific status they are given a role?
Can someone help me here please, I checked the box to make DSL create an invite to the server but I get this message: "Failed to create a new invite. Please try again or contact website administrators."
The bot has creat invite permission. I had the bot create and invite before but I revoked it and now it can't make a new one
I’m having the same problem
create your own invite and add it to the bot page
I did but this invite I'm already using it for something else (I think it's impossible to create more than one invite with unlimited uses per channel?) , I wanted a separate invite for the bot
I think it's impossible to create more than one invite with unlimited uses per channel?
you can create multiple invites for a channel
but not with the same number of uses, I can't have 2 with unlimited uses for the same channel
So this can't be fixed?
Is this for the YouTube bot ?
webhooks once not working
Not sure if this is the right place >>
you want youtube bot
for what
like when you stream
notifciation
come
Just for general server fun
idk
about
this
google it

it is not, this is top.gg support. If you want help with the youtube bot, you'd have to join their support server instead.
i use duckduckgo
let's gooo
but thats not important
Thanks. Do you have a link to that ? Can’t find it
kinda is imo
but that's another topic
ill send you a link
Thanks
Hey i have a question
Merhaba bu simple poll botunun prefixi nedir acaba ?
How i will transfer this amount in on Account
whoah how do you get credits?
yes?

In my bot page, I am not getting the Edit button
When i am writing the /edit in url it's coming like this
Pls do answer it this time
known issue, read pins
K thnx
you click redeem credits to redeem the credits
but you can only use them if you have auctions access, you can apply here
What do you mean another admin account?
Like it says, those are "co-owners or team members that previously redeemed credits"
How to add my name
just... redeem the credits that are there
i don't have 511$
Do you have any co-owners or team members attached to your bot?
only me
nvm, i'm safe, someone outbidded me

But how i can add my name can anyone tell
Maybe just change your Discord password jsut to be extra safe
ye rn
😔
I dont think you need to worry about that, its just the redemption history
I now but how can i do that in bid if it's gone another person Account
I was just confused
that other user claimed it
Where i see who claim that
I was try to search that name in my server but i can't find that name
4
Hi, I have a question. I put my bot on the website and only then did I join in here. Does it affect something or is there no problem with that?
I noticed there is a voting credit feature? How does that work?
the vote credits are usable into auctions, right?
yes
you can apply for auctions access using this link. After that, you can learn more about it.
Oh it’s when you vote for other things
No, if you bot gets voted for 100 times in one month, you get 100 credits.
ohhhh
oh cool
aight thanks
Does it work with servers too?
but its only for the first 100 votes
after you claim that 100 credits for the 100 votes, you get a different amount of credits per 1000 votes
and yes, it does work with servers
im not exactly sure. like i said, if you apply and are accepted, you can learn more, but I have a fairly limited amount of knowledge on it
can someone delate my profile inn bot ? pliss
if you want to remove your bot from the website, you can do it yourself from the bot's page. However, if you need someone else to do it because you can't access your profile on the website or at all, you can dm a moderator
Ok the application it says budget, is that the money that you have to pay ?
yeah, you would enter how many credits you would have each month to use for auctions
Hello,
My bot submission has just been rejected (because of a bug I now fixed)
Is there a way to submit it again ?
When I go to top.gg/new, I completely lost the infos I entered for my bot... Like its really anoying to write them again
but i need to delate my profile no bot
you have to write it again, sorry
you cant delete a profile
eh

not good
haa
That's stupid :/
yea
But your profile is your discord account
thx though
well, if you want it on the website, you'll rewrite everything
did you need help?
Can i want it somewhere else ?
hold my coffee
what do you mean by "want it somewhere else"
no
why can't delete profil no sens
On no ok i missunderstood your message
I thought there was an other way to apply for a new bot
how much do they enforce rule 6? like do I seriously need to go through each command and make sure Im not using a permission I dont need to be
its pretty simple, just dont have a bot that requires administrator
sounds good to me
and yes, if you want a good bot, all of your commands will have to check to make sure that they have the proper permissions
if you don't, then chances are it won't be accepted
Yessirr my bot ked is trending!@
a lot of em have 'uses external emojis' for example, just because I may edit in outside emojis later
Waiting for verification that's it!
well, if you think that will be an issue, just use the default emojis, they work pretty well
thats asking a lot mate
not really
One message removed from a suspended account.
just swap out some emojis
One message removed from a suspended account.
I use external emojis in maybe 50% of my commands
ok
One message removed from a suspended account.
One message removed from a suspended account.
"just swap" is a bigger deal than youre making it
then unless you have like 100 commands, it shouldnt be that hard
well, if you are worried about it, then you can put in the effort to change it. If you aren't, then you'll leave it
i have a problem i add my server on the webpage but it did not show on the search
i do what the description say
anyone can help me?
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
how is whether or not we use an nsfw filter judged?
if it literally returns nsfw or not
any music bot theoretically could do that with enough effort
so Im asking how its judged, what anti-nsfw standard does my bot need to meet
tits, nude and general sexual content = NSFW
audio and text = not NSFW
Literally
just... dont let it send nsfw in a non-nsfw channel.
if it is nsfw
we just use nsfw terms and see if it returns anything
if you really are not sure if it filters correctly, limit it to nsfw channels than risking it
unless you literally hardcode "gemidão do zap" in the bot, you're pretty safe
your question was answered already, not top.gg related, it is a community server related thing
read the discord support articles about community servers
you can't be held liable for audios the users play
guys my bot is approved what can i do?
appreciate it i guess
you wanna make me have one of your top bots send nsfw?
how long will it take to review my bot?
i didnt get dmed by @wild stone
2+ weeks currently
ok
if you mean that top channel, it's a rules channel, google a bit how to setup it
i got dmed by @hidden root
there are a plenty of tutos online for that
anyone wants to test my bot?
you'll get dmed by @hidden root
oh
i didnt get dmed by any
also is there a way to check which servers my bot is in?
are your dms open?
yes
"how to setup discord rules channel"
you know quite well thats not possible if the bot plays music and shows a thumbnail, there are always exceptions to filters and such
literally
you'll have to code that yourself
one sec
ah ok
don't youtube automatically flag nsfw thumbnails?
@lone anvil Hi ! Sorry to mention you, but my World Trigger bot was refused for the following reason: The bot is offline. But I don't understand, it's online so I re-applied, but does this impact anything?
they still let plenty through
yes
what am I looking at
If you're unsure, just limit commands to nsfw channels
you could also ask Link if his api is public
Im confused as to what youre saying
according to him it detects pretty consistently nsfw images
is this automatically done?
Link, a dude here that has an anti-nsfw filter api
?????
ok i read
but now i have another problem
error 403 when i want delete and setup the server new
why did you post the image
My bot go wired post help messing twice
logout then login again
to answer your question
and clear cache
can you clarify what the image means
I seriously dont understand what youre telling me
nothing happen
403
Forbidden
If you believe something should be here contact us through our discord or at support@top.gg
Return Home
ignore it then, can't help you
yeah known issue with deleting servers
you clearly can youre just refusing to
so i should setup a new server than?
@rare plover tldr: block what you can, if you think it's getting out of hand just limit music thumbnails to nsfw channels
ok so going back to what you said, is relying on youtube to filter it out themselves enough?
Your main question was: #support message>
I responded with #support message
you said #support message
i sent the proof that it is possible
no, they're probably working on a solution, just wait some time
if you're not able to follow what I mean, then just ignore it and move on
read the second part of the last link
link the bot, ill make it send nsfw
ok allright
i will wait till tomorrow
maybe than the server shows up
thanks for help
31
sure, it'll probably be addressed quickly given it's a considerable issue
i just new to discord so i did not understand what it means with the pinned messages
but now i figure it out
Im simply asking what the standard is, is youtubes built-in filter against it enough on its own?
they mean this button
yes that i found out now thanks
Lemme guess turk?
I seriously dont understand whats up with this mod team, the entire criteria is extremely unclear and then when asked about it, still no direct answer is given
are you still referring to the NSFW thing?
yes
Definition of NSFW from Dictionary.com, the world’s leading online source for English definitions, pronunciations, word origins, idioms, Word of the Day, and more.
this is what Im asking
yes YouTube's filter would work
Well no unless its strict
wait so how many servers does my bot need to be on before it gets a checkmark?
next to its name
When your bot reaches 75+ guilds you can apply for verification
@cyan palm botlar kaç gün içinde onaylanıyor?
so do they have to have a minimum amount of members?
no
wow
@cyan palm botumu save yapsam bile değişiklik kaydedilmiyor
Refresh data yapıyorum
Gene olmuyor
How do you learn that your bot got accepted?
a checkmark appears next to the word bot
@pure juniper No, that appears when bot is in more than 100 server right?
after 75+ you can apply for verification
idk
*how
you get a dm from @hidden root
Oh okay
@cyan palm etiket için özür dilerim dm kapalı idi Merhaba odin bey umarım rahatsız etmiyorumdur botum afk'ya düşmüş öncelikle sizden özür diliyorum botumda çalışma yaparken değişikliklerin uygulanması için yeniden başlattım tekrardan özür diliyorum bidaha test etmenizi rica ediyorum iyi günler
I need help
with?
Oh
As
Bakarmısın ?
Editleme sıkıntısı bilinen bir sorun ve yakın zamanda düzeltilecek
Maalesef tekrar inceleme yapmıyoruz, botunuzu tekrar ekleyip tekrardan sıraya almanız gerekiyor
@cyan palm ne zaman düzeltilebilir
Watcher bana dmden öyle yazdı eklerim yarın
Kesin olarak bir süreç yok
Acayip tilt etti beni
yaklaşık olarak 2 hafta
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
eyw
olabildiğince kısaltmaya çalışıyoruz
Şuan sorunum o değil, şu edit beni delirtti. Tüm herşeyi değiştirmiştim bir baktım hiçbirşey değişmemiş
@cyan palm birşey daha soracağım
Benim top.gg hesabımda 2 ay önce aldığım 15 dolar var onu kullanabiliyormuyum
What's up?
Deleting your bot's page should remove it from the queue
Ok
I cant speek english very will so i need some Arabic mod
@twin river I got $15 in my top.gg account 2 months ago, can I use it?
Advertise or premium
It's used for actions
https://top.gg/advertise
Premium?
No, auctions
K
Click "Refresh Data" on your page
now i have loginloop
You get it once you have an approved bot on the website
Keep sent messages twice
I am not seeing this on the page to edit the bot
i did not come to the edit page
when i click view profile to see my servers
than before comes the login loop
wierd
i try several times
i think they block me i dont know why
ok looks like i could fix the login loop

does anyone know a bot that can track people who invite certain people
I just added the DSL bot to my server and I'm having issues assigning a role users receive when they vote. The bot has all perms, even administrator and is above the role I am trying to assign, yet it wont work. Sometimes I'll see the option to add an assignable role but after I assign the role and update the site it then goes on to say the bot doesn't have perms once again.
That's a known issue, see pins
Hello
Thank you.
how do i fix this?
you need to upload an image to the bot on the discord developer dashboard
no
click reload data?
anyone know the reason that when someone votes using top.gg they dont get the reward role i set?
Check pins
ooop my bad
Hi, I want to object (sorry, i know little English 😄 )
Bana DM atabilirsin
DM the reviewer if you think it's false
If you would like to dispute your decline, please DM Odin.
I'm not able to add the bot shine why? does anyone know how to inform me?
what error are you getting?
Oh well it’s been a week still
the wait times 2+ weeks
I can't get past this Part at all
you cant describe your bot?
How would I describe it if I still don't know what it really is, and yes, I added a description, even so it worked
You don't know what your own bot is?
What do you mean my own bot? I'm lost, this is not to add the shine? It has been updated?
You're on the webpage to add a new bot to our site, meaning you're trying to upload your own bot right?
No, I am trying to add the Shine bot to my server
Well you're on the completely wrong page then, go to the Shine bot's page and click the invite button
I'm Brazilian Donkey, sorry, I was clicking '' Add bot '', thinking I would add it to my servdiro
when I type the command (s! register config)
the following message appears
'' owner user was not found.
Requested by: Júlio - OFF ''
could you tell me what to do?
@twin river
-wrongserver
@wild wasp
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
Does anybody know if the activityrank bot can send bye messages?
-wrongserver
@dense cobalt
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
whoops
thank u stranger
Have they contacted the people who got accepted for trial bot reviewer?
some of them
I applied last Feb. Is there a chance I could still be accepted?
Or will I have to re apply?
You cant reapply for the time being. youll have to keep waiting to see if you get accepted.
Ok thank you.
Hi, my bot was not approved because of "lolis" if I remove it, can it be approved again?
youll have to resubmit and wait in queue again.
Hello, I'm having a problem with my bot... I have an approved bot, but it is not registered in my profile and on the bot page I have no option to edit it, how can I solve it?
I don't remember it but, the team does not appear in the profile either
how do I see that if my bot was approved?
You will get a DM from @hidden root
Vote button is not responding
Do you have a role
yes
Does other ppl have a role
Well then you cant have a crown just put a crown emoji in your nickname
Its true though
Ya
Well idk what to tell you in my servers they dont appear either

Hum wait
in your server
it must be because we are the ones looking
hmm
imma try with my second account
Make sure other member doesn't have admin perms@sturdy swan
I have a problem with the webhook after vote, no send post
I just realised that lol
ooooh
Website?
if thay just have role
Xd
Yeah
ok
Before I had http but I added ssl & changed to https and now the top.gg webhook do not arrive
But if I test it on postman it works correctly
just give all the permissions but the administrator one
to your admins
it works
yup
not work
🤔
Any official helper here?
I just tried and it works
What's wrong?
This @twin river
The webhook url should still be http
But my site no longer works under HTTP if not HTTPS
Mine works with https, but it's hard to know what could be the issue with only that info
My website is inaccessible under http, it only allows https
Port 3000, that if I have it configured.
If I make a post through postman to the same url that I put in top.gg it works
How do I delete or edit a review I wrote
How long does it take to get a bot approved on average
About 2 weeks right now
hello good night, at the moment i am having trouble voting for some bots, the ad does not appear, and does not give the option to vote, what could i be doing?
Just ask
First of all, the reason for banning my account is changing autotatic status
my account information
username : ⇴ Ákuma#4416
account id : 420177947652128769
Unfortunately, we all make mistakes, I know how sensitive you are in these situations.
I learned a lesson from this mistake I made, please remove my ban
unfortunately it takes a long time to come back, but I am aware of my mistake and after 5 months, I want another chance from you.
I promise you will not encounter this situation again.
please help me i really regret it 😦
send email to appeals@top.gg
I wonder how long they can look ?
If you're blocked from a part of our platform you can follow this appeal process to get your access back. Please note that all appeals are reviewed with a group of our Moderators to ensure that the...
I cant put a background image for my bot when I save the page turns white and tells me theres an error
Are you using an imgur link?
yes
And you have .png at the end of the url?
Yeah it's a bit unclear, but you need to put a file extension at the end or it won't work
oooh
hey, do you understand how to appeal now?
idk if this is the right place to ask this but could this high server and shard count be removed and all other weird highs and lows? my bot's id is 726560538145849374 this is on dblstatistics.com
Even though i authorised with the discord bot list and i go to add my server in discord server list it keeps on redirectibg me to the same authorise page
Pls ping me when you answer me
-b @sturdy swan ban evasion of @radiant trout case #32187, asked about appeals
Banned ⇴máscara#0001 (@plain matrix)
login loop? I think we had a report of that earlier. lemme see if its a known issue
Ok
is it ok to have a dynamic status when applying on top.gg? my bot's status changes every 5 seconds.
your cutting it very close to being ratelimited. probably better to have it closer to 60 seconds.
as long as your not getting ratelimited its fine though.
alright, thank you.
what is the rate limit for changing the status?
10,000 per 10 minutes
is every 20 sec ok?
It's like 4 per 20 seconds?
So 1 per 5 seconds leaves potential to hit the ratelimit
Yep
ok
Are you logged in?
Error coming
Yes
i thought it was a lot looser than that
good thing my status does not change
I just removed my dynamic status.
So did anyone check this
So, it seems to be a known issue.
Try a diffrent browser or clearing cache.
sa
Ok
2 weeks or more
If I update my bot is it going to wait for approval again? I am talking about its description etc.
this is top.gg, can't help
sure thing
@long ferry
Can I do anything for you?
I activated the boat again
I did not review your bot, if your bot was declined for being offline, resubmit and wait again
Ok
Not yet, actually, still been working.
Yes, as before some problems I found..
Feel free to try applying again once you've fixed your bots issues, resubmitted it and approved it
Ok!
My 12 year old sister deleted my bot on top.gg now I had to resubmit the application ...
online education
jumpscare your sister
delete her fav game from whatever device she plays
Format her Device
just wanted to check the queue
why?
API Issues
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
umm so, my other bot was in queue for a month, i contacted a staff, he said to resumbit and then the bot was accepted instantly (NOT INSTANT, like 1 to 2 days)
I think the same is happening rn
Help
How can I help?
I want to put bots in my server but I’m new to this so how I do it
-invitebot
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
Why?
Idk this is my first time doing this
then I'd read over this
ew Skype
Hmm ok
why vote button is not responding
Ok I got it







