#support

1 messages · Page 380 of 1

long ferry
#

that is our site

sturdy swan
#

yep

sturdy swan
abstract rock
#

merhaba

cyan palm
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

abstract rock
#

yardım edermisiniz

cyan palm
#

Sorun nedir?

abstract rock
#

botunuzu sunucuma getirdim

#

yalnız botun sunucumda türkçe olmasını istiyorum

#

komutu bulamadım

#

komut nedir türkçe dili için

#

@cyan palm

cyan palm
#

hangi bottan bahsediyorsun? DSL?

abstract rock
#

trivia

cyan palm
#

yanlış sunucudasın

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

abstract rock
#

ok

sudden shore
# long ferry top.gg

Is there a way to contact the creator/ support team of a specific bot? Specifically “Gamebot”.

long ferry
#

yes, see the screenshot above

sturdy swan
#

Look the screenshot above 7_Facepalm

sudden shore
long ferry
#

then we cannot help you

sturdy swan
#

There is

#

Scroll down

long ferry
#

they don't have a support server then

#

but yeah scroll down if you see any

sturdy swan
# wild stone

And take a look at this also:

If there isn't a button that says Support Server, then we can't help you.

boreal mica
#

@cyan palm yazdım anlamadı

sturdy swan
#

Refresh Data

boreal mica
#

Web sayfası ekledim hata verdi sonra tekrar ekledim bu kez eklememişim gibi gösterdi

#

top.gg bot düzenleme yeri burası

fluid oxide
#

@cyan palm u able to assist him

sudden shore
#

I am an idiot, I found it.

boreal mica
#

sebebi nedir önceki günler de denediğimde hata aldım hiç ne resim ne de botun sayfasını ekleyemiyorum.

cyan palm
#

yeah

fluid oxide
#

Luv u

long ferry
#

@boreal mica as i said before, that is a site issue

boreal mica
#

is good ty

cyan palm
# boreal mica is good ty

Şöyle bir ekleme yapayım, bu kanalın sabitlenmiş mesajlarında güncel sorunlar mecvut, eğer bunun dışında bir sorun bulursan bize bildirebilirsin aksi taktirde sorunun düzelmesini beklemekten başka bir şey yapmaya gerek yok.

boreal mica
#

Desinler yani onaylanmazsa onaylanmıyacak

#

6 7 Ay oldu tam olarak

#

Şaşırıyorum yani ben.

cyan palm
#

Onun hakkında bir bilgi veremeyiz, direkt olarak discord ile iletişime geçmen daha sağlıklı olur

boreal mica
#

Tamam aktif support eposta var mı yoksa araştırayım mı ben ?

indigo pecan
#

Wait what, I just got approved. Wasn't the average time for the verification process like 2 weeks?

zinc ore
#

It varies.

#

It's also that Xiuh did like 1500 bots in the last week so... yeah that's over half the queue, just herself.

indigo pecan
#

Wow, that's some dedication lol

marsh socket
#

how do i get my api token with the new interface

zinc ore
#

I beleive you go to the "Webhooks" section

marsh socket
#

thanks

terse iron
#

why cant i edit my account

#

oh

long ferry
#

Go to your profile, then press edit there

terse iron
#

lol

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i did but it gives someone elses id for somereason

long ferry
sturdy swan
#

why time not definded >

#

?

terse iron
zinc ore
terse iron
winged moat
#

is a website needed for votes?

zinc ore
#

hmm

sturdy swan
#

Hello

sturdy swan
#

pls?

zinc ore
zinc ore
winged moat
#

how?

#

it says i need a url

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usually that goes with a website

zinc ore
zinc ore
winged moat
zinc ore
#

Yes, you can use that, but you can also use the #topgg-api to receive them directly, without using the webhook.

long ferry
#

@winged moat that's webhook, not website

winged moat
#

yes, i know

terse iron
winged moat
#

it says url for it

terse iron
#

1sec il send vid

long ferry
#

go to your invitations through your profile

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not by using your discord id

winged moat
#
dbl_token = 'token'
bot.dblpy = dbl.DBLClient(bot, dbl_token, webhook_path='/dblwebhook', webhook_auth='password', webhook_port=5000)

@bot.event
async def on_dbl_vote(data):
    """An event that is called whenever someone votes for the bot on top.gg."""
    print(f"Received an upvote:\n{data}")

@bot.event
async def on_dbl_test(data):
    """An event that is called whenever someone tests the webhook system for your bot on top.gg."""
    print(f"Received a test upvote:\n{data}")

this doesn't work though

fair bobcat
#

I change to bot prefix of the site and it is not changing?

zinc ore
wild stoneBOT
#

@fair bobcat

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
winged moat
zinc ore
#

I don't use python or the API but the #topgg-api channel can most definitely help you with figuring out what's wrong.

winged moat
#

okay

zinc ore
#

Oh, actually you know what - it won't work until your bot's approved anyway

terse iron
zinc ore
#

The API is only available whenever you have an active bot that's been approved - you can't get the token before that anyway. I keep forgetting.

umbral kayak
#

Hello

long ferry
#

Don't go to your invites using your discord ID

#

go to your top.gg profile by clicking the top-right

#

then click edit profile

#

then invitations

umbral kayak
#

Will I get dm msg from @.Luca#1375 even if the bot approval is rejected?

terse iron
#

I dont use my discord id just watch the vid and u see @long ferry

umbral kayak
long ferry
#

yes

umbral kayak
#

Max and min time?

long ferry
#

min 2-3 weeks

#

max infinity

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@terse iron aight thanks

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taken a note

sturdy swan
#

who are Safe Here PLS

long ferry
#

@tranquil island

sturdy swan
#

What is auction ?

hybrid apex
#

@long ferry

long ferry
#

what

long ferry
wild stoneBOT
hybrid apex
#

@long ferry add me back

long ferry
#

there's no reason to

sturdy swan
#

oop i have a question
since i changed my bot permissions (removed the administrator perm) i had an issue bc most of my commands needs to get (fetch) a private channel to send notifications in it
which i can't rn !! well obviously bc the bot can't see the private channels (private channel made by the bot itself)

hybrid apex
#

@long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry @long ferry

long ferry
#

can you not?

zinc ore
#

Well you should give permissions for the bot to those channels

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as in make them not private to the bot (or rather include the bot in the private channel)

#

that way you do'nt need special perms...

sturdy swan
#

the user need to do that manually then ! right ?

zinc ore
#

private channel made by the bot itself
Why wouldn't the bot do it?

sturdy swan
#

i'll try to fix it , and i'll see

grim brook
#

Wait

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so for voting, they said to do this

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nvm

brazen needle
#

English : How can I post the number of servers on my bot's home page. I am encoding from BDFD.
Türkçe : Botumun ana sayfasında sunucu sayısını nasıl gösterebilirim? BDFD'den kodluyorum.

sturdy swan
#

BDFD den koyamazsın

#

botunu cidden kodlaman lazım ve bdfd kullanmaman lazım

brazen needle
#

ok

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koyamazsın diyip geçmen yeterli olurdu

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Yorumunu sormadım sana

#

sağ ol yine de

scarlet narwhal
#

Hi, so my discord server just got raided by an administrator who deleted every channels from it.
and i found this, dont know how it works, but i made a backup server which has everything the old one had, is it possible to repost all of the lost contents that was uploaded from one to another server?

long ferry
#

we are not discord, we cannot help

sturdy swan
long ferry
#

neither can discord probably

sturdy swan
#

h

long ferry
#

learn from that mistake and don't trust everyone with Administrator

scarlet narwhal
#

yeah well that mistake wont happen again for sure, just read about some bot, xenon that might be able to do the trick, but not sure how that works

cyan summit
#

Idk if u guys can help me with this

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But if someone can pls help me

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I just brought my ps4 plus card yesterday night and rn I tried putting the code

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And I did everything but I don’t have the ps4 plus in my accurate

twin river
#

This is Top.gg, not PlayStation

cyan summit
#

Ik

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Well I guess u guys can’t help me

sturdy swan
#

this channel is for only top.gg support

long ferry
fluid rapids
#

One message removed from a suspended account.

brazen needle
#

Neyse weirdsip

pliant torrent
#

Top.gg users voting to my bot, it works but when i refresh the page like 1 hour later, the votes going down to 0

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Why is it happening

long ferry
#

caching

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ID of your bot?

sturdy swan
#

@pliant torrent bot name ?

sturdy swan
brazen needle
#

oke

pliant torrent
#

its back rn
ID: 808368665690636298

long ferry
#

then it's caching

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2 votes right?

sturdy swan
#

glitch

long ferry
#

not a glitch

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caching

pliant torrent
#

and its back to 0 rn

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i am confused lol

long ferry
#

again

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caching

#

per api you have 2 votes on your bot at the moment

dusk patrol
#

what does this option do?

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in edit bot

twin river
#

Like it says, shows off some servers that your bot is in

dusk patrol
#

but where is it shown? I didn't find it on the bot page

sullen zealot
#

Hello, I have a bot discord under team (I am alone in the team) but because of bugs, I can't modify the weebhooks for the votes, moreover my bot has changed its name but the information is not updated (and not the button to update them) and finally I can't delete the bot

long ferry
#

known issue with teams, you'll have to be patient

sullen zealot
#

no way to make sure that my bot is not in the team anymore ? (because it's annoying)

long ferry
#

not as of now, you'll have to wait till that bug is fixed

sullen zealot
#

having a bot with erroneous information, without total control with no means of deletion lol

#

Okay

long ferry
#

again, site issues, we can't do much on our end

#

the dev team is aware of it already

sullen zealot
#

yes I understand

snow iris
#

if I mention the name of my country in the info command will my bot get approved ??

twin river
#

Why wouldn't it?

snow iris
twin river
snow iris
#

.....

twin river
#

I mean if it causes fights, just don't have it. But it's not against our rules

snow iris
marsh socket
#

i wanted to do receive the webhook data with express: js app.post("/simon-topgg", (req, res) => { console.log("req went through") console.log(req.body) }) i created something like this and made topgg access the token. I then pressed test and it didnt fire, is there anything visible i did wrong/

long ferry
marsh socket
#

got it

snow iris
# twin river Why wouldn't it?

like this py embed.add_field(name="Developer", value='Soham P Phansalkar ( @lost solstice )') embed.add_field(name="From", value='INDIA :flag_in:', inline=False)

#

10s

twin river
#

once every 5 seconds

snow iris
twin river
long ferry
#

this is totally fine with our rules

snow iris
twin river
snow iris
twin river
#

once every 5 seconds, like I said

long ferry
#

5 times every 20 seconds

hard gorge
#

Hi From where will my friend accept the Team Request?

long ferry
#

profile -> edit profile -> invitations

#

if the invitation doesn't show up on your team as pending, then that's a known issue

hard gorge
#

thx

long ferry
#

5 times every 20 seconds

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approximately every 4 seconds

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yes

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that's fine

hard gorge
#

hi

#

How to Make Two Manufacturers

coral reef
#

Manufacturers of...?

hard gorge
#

Owner

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Creator

#

s

coral reef
#

Of your bot?

hard gorge
#

Yes, we did it with my friend. He has a lot of effort.

coral reef
#

Teams

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You have to make a team

hard gorge
#

Doesn't appear in the team, I'm again

coral reef
#

Have you transferred the bot to a team already

hard gorge
#

yes

#

I clicked 2 times

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Does not appear in the creator section

coral reef
#

I don't understand the bot is right there...?

#

What doesn't appear in the creator section

sturdy swan
#

yo

coral reef
#

Hello

sturdy swan
#

Where can I ask for another dev to help with a project

coral reef
#

Not in this server

sturdy swan
#

ok

coral reef
#

There are sites for that

hard gorge
#

How will my problem be solved

long ferry
#

we don't understand your problem

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are you referring to the "Creators" section in the bot?

coral reef
#

banned what

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@long ferry

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Something called message logs

long ferry
#

wtf

coral reef
#

bruh

minor anvil
#

wtf

hard gorge
long ferry
#

that isn't shown at the moment

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it still shows the main owner only, not your team members

hard gorge
#

How Do I

long ferry
#

you can't as of now

hard gorge
#

why?

long ferry
#

Read above

hard gorge
long ferry
#

again read above

#

what i said

hard gorge
#

I do not understand where to study

long ferry
#

Aurel — Today at 21:24
that isn't shown at the moment
it still shows the main owner only, not your team members

sturdy swan
#

Hi me new

hard gorge
#

I read

long ferry
#

wrong nom

#

@cyan flint

night temple
#

Ohhhh

hard gorge
#

So how is a team formed?

long ferry
#

you created one already what do you mean

hard gorge
#

My friend will create

long ferry
#

you are

#

already in a team

#

as i can tell from your screenshot

hard gorge
#

So how do I do

sturdy swan
#

where do you buy the ads etc for #bids

long ferry
#

-auctions

wild stoneBOT
hard gorge
#

Do you have a suggestion

#

About the team

#

how will i do

prisma nova
#

how long does it take in general to get your bot reviewed?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lapis venture
#

I'm trying to edit my bot, but I'm getting this error.

long ferry
#

login

lapis venture
#

already logged on

zinc ore
#

try to logout and back in

lapis venture
#

Ok

#

it didn't work

long ferry
#

send the url in here

#

what exactly are you trying to access

lapis venture
#

transfer

long ferry
#

do you own the bot?

lapis venture
#

yes

long ferry
#

you have to fully own it

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the main owner

lapis venture
#

yes, I'm the main owner.

long ferry
#

then probably another issue with perms on bots

#

try it later or so

lapis venture
#

😭

royal badger
#

hi

winged moat
#

will they just decline or actually PM me? (hoping it won't crash either way)

zinc ore
#

No, they won't DM you for that

#

Unless you have a planned downtime that's written as announcement, specifically during some defined hours, they will test the bot and if it crashes or is offline, it'll be denied.

winged moat
#

😡

zinc ore
#

They have no time to DM everyone with an offline bot that would make testing 10x slower than it is now

long ferry
#

just make sure your bot is online

zinc ore
#

Do you want it to take 2 months to approve or deny a bot? No? Then make sure you aren't breaking the rules 😛

long ferry
winter perch
winged moat
#

if my bot is in-progress can i still get it verified here? (it kind of is)

long ferry
#

yes

winter perch
#

If it's something someone would use in it's current state

zinc ore
#

You really should wait until it's finished though lol

winged moat
#

it has the main functions, just more formatting to do

winter perch
#

You can't verify a boilerplate bot but I got mine verified when it was a wip

zinc ore
#

ah that's fine then

winter perch
#

Heck it still is

winged moat
#

can you get un-verified

winter perch
#

You can take your bot off the site?

light scroll
winged moat
winter perch
#

And probably yeah if you do something stupid

zinc ore
#

if your bot breaks any of the top.gg rules or discord's ToS it can be deleted, yes. Like if you're sending NSFW stuff and someone reports the bot it can be removed.

winter perch
indigo pecan
#

Make sure of having a different token for testing so new features that you're trying in your code don't actually create any inconveniences while testing (that happened to me)

winter perch
#

Oh that's a good idea too

winged moat
#

me and someone else are making the bot, and the other person kept putting the token on github 🤦

zinc ore
winged moat
light scroll
#

Yeah make sure that you don't reveal ur token in anyway

winged moat
#

yep

#

we've reset it 10+ times

winter perch
#

Hey Out of curiosity has anyone here ever done a paid bot commission

winter perch
winged moat
winter perch
#

I thought I typed the whole thing I'm silly

zinc ore
winter perch
#

Oh my bad

zinc ore
#

You can find devs in fiverr or whatever

winter perch
#

I'm not looking for devs

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I was just curious

gloomy shell
#

You can ask in another channel then pls

sturdy swan
#

Is the role assignment upon voting down for the bot?

long ferry
#

there's an issue with voting afaik, it might not work

sturdy swan
#

we cant update co owners of bots anymore on the website ?

long ferry
#

will possibly be moved over to teams

spark adder
#

How can I apply for the vertificaiton program?

gloomy shell
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

spark adder
#

I meant the top.gg certfication sorry

gloomy shell
#

It's not a thing anymore

spark adder
#

Oh

gloomy shell
#

It's being deleted/removed

stoic solstice
#

ı have a problem

sturdy swan
stoic solstice
#

look at log

limpid fractal
#

what about it

stoic solstice
#

my "katil kedi bot" web page not running

limpid fractal
#

says forbidden cause it isnt approved

sturdy swan
#

only verified bots appear on websites

gloomy shell
#

Only approved bots

sturdy swan
#

if not verified the page only appear to the owner

gloomy shell
#

Not verified bots

stoic solstice
#

why not work?

zinc ore
#

What's not working about it?

stoic solstice
#

ııııı

#

isn't that what it should be

cyan palm
#

You mean why it says Forbidden?

stoic solstice
#

yes

cyan palm
#

it's because your bot isn't approved yet

limpid fractal
zinc ore
#

That's because Discord (the cache) isn't allowed to see it, once it's approved, it'll be shown correctly.

stoic solstice
#

@cyan palm oh i'm a fool....

#

When does it get approval?

#

1 day 1 hours

#

1 week

high forge
#

When you search for a bot on the website, eg. type in 'test',
It show all the bots that match the search term, and ranks them from most to least votes. But once I go to the second page, there are other bots at the top with more votes then those at the bottom of the first page. Is this intentional?

cyan palm
stoic solstice
#

okey thanks

gloomy shell
#

Then the pages after are sorted in terms of votes

high forge
#

Oh, I see. Thanks for the info

swift viper
#

can someone help me with the custom css and html thing

limpid fractal
long ferry
#

caps moment

limpid fractal
#

show?

long ferry
#

known issue

limpid fractal
#

o

static rain
#

Which bot do you recommend to use to notify about Instagram posts?

sturdy swan
#

Italy?

sturdy swan
static rain
sturdy swan
#

Yes

static rain
#

No. 🇵🇱

sturdy swan
#

Support discord please

static rain
#

huh?

mint schooner
long ferry
sturdy swan
#

Oh ok sorry me

dusk patrol
#

I don’t follow the other channels so I don’t know ... but is there a problem with the website? I change the description of the bot, but it does not update

zinc ore
#

Known issue, check pins.

fleet junco
#

Se puede poner un bot que se aya creado en bdfd? En la pagina

dusk patrol
#

sometimes appears and disappears in the next refresh... thanks

smoky root
#

Como eu adiciono o bot no meu servidor?

dusk patrol
#

@smoky root um bot qualquer do site ou bot que você fez?

fleet junco
#

Se pueden poner Bots de bdfd?

harsh venture
#

Some members are telling me they are unable to leave a review on my server's page, is it a known issue?

autumn ferry
#

does the webhook retry even if it gets a 200 status code?

long ferry
#

no

winged moat
#

is it a bug?

long ferry
#

changing the background image is kinda broken at the moment

frail harbor
#

Where will I find out if my bot got Approval from top.gg?

sturdy swan
#

I heard that u will get a dm from luca

zinc ore
#

Actually a DM from @hidden root as well as aping in #logs or #mod-logs depending on deny or approval.

last blade
#

If there anyone who has power over the discord

#

With reporting something

zinc ore
#

That wholly depends on what your interpretation of "the discord" is and what you want to report.

last blade
#

Is there a someone I can PM please

frail harbor
#

@sturdy swan thanks

zinc ore
lone anvil
#

-atmods

wild stoneBOT
#

@last blade

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
zinc ore
#

I said DM, not ping the whole damn team MarioFP

long ferry
lone anvil
sturdy swan
last blade
#

Why are you cursing

#

Damn isn’t very nice

#

But anyway

zinc ore
#

This server doesn't fucking care we're not 12 years old, but please, go ahead and DM one of them with your report now ^_^

#

before we have more drama iara_hug

sturdy swan
#

Anyways i have a question , soooo like the reviewers test my bot , will they set the bot role position higher , or i need to give them a note for that ;-; bc i cant change that position myself nor using code

long ferry
last blade
zinc ore
#

Does your bot create or assign roles?

frail harbor
#

So does this affect the verification of the bot?

sturdy swan
#

Assign role and create also

long ferry
#

we will do what your bot asks, if it is out of the comfort zone in our test server, we will test it on a private server

zinc ore
long ferry
wild stoneBOT
#

@frail harbor

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

I mean my bot role need to be higher than the roles that need to be assigned ,
Like a command that give roles for instance

#

Everyday i get a new thing to concern about TwT

long ferry
#

yes that's fine

#

we will do that if your bot asks for that

sturdy swan
#

But my bot doesnt ask for that ;-; thats the issue

long ferry
#

or have it mention it on your bot page

#

explain the feature

sturdy swan
frail harbor
#

Well, in top.gg, how many days the approval will come

long ferry
#

just some way to inform us that your bot requires x requirement to do y feature

wild stoneBOT
#

@frail harbor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Ok thankx , i'll try

#

I write the id of my server, I say save, it doesn't work when I refresh the page

#

@long ferry

#

@livid glacier

#

help pls

long ferry
#

no need to ping every mod

#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

which pin

long ferry
#

the last one

#

the issues one

zinc ore
#

this is what you need to read

frail harbor
#

Well, when my bot doesn't get approval from top.gg, is there a situation like not exceeding 100 server limit?

sturdy swan
#

Did I mean that pin?

zinc ore
#

top.gg is a bot list and not affiliated with discord.

thorn basin
#

@thorn basin

wild zenith
sturdy swan
#

what is the solution

#

what is the solution

sturdy swan
zinc ore
#

The solution is "wait for them to fix it"

sturdy swan
#

how will i let them know

dire dragon
#

Are nsfw bots allowed?

sturdy swan
#

help pls

wild zenith
#

nsfw features are NOT allowed to be mentioned on your top.gg bot page,
however, your bot may include it as long as those commands are locked to nsfw channels

long ferry
sturdy swan
long ferry
#

multipurpose bots with nsfw features are fine

sturdy swan
long ferry
#

@sturdy swan just being patient

zinc ore
#

@sturdy swan can you stop ghost pinging me

#

it's annoying

sturdy swan
wild zenith
sturdy swan
#

:c

dire dragon
#

uhh i made a bot to specifically get nsfw images from e621 and save them. you can use it to get SFW but thats not its main use. i added a page for it but if its not allowed ill remove it

sturdy swan
#

I have to let them know first, right?,

long ferry
sturdy swan
#

How will they know you have a problem

zinc ore
dire dragon
#

Ok ill just remove the listing than lol

sturdy swan
#

Well

tidal pendant
#

hey i just looked at my bot on top.gg and apparently its pfp is broken or something? does anyone know what may cause this?

#

the bot itself is fine

exotic wyvern
#

Yo, does someone know why some bots have "N/A servers" and others have an exact amount of servers count?

long ferry
#

press refresh data on your bot page

wild stoneBOT
#

@exotic wyvern

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

exotic wyvern
tidal pendant
long ferry
#

yes

tidal pendant
#

it didnt change anything

#

lemme try with no cookies

long ferry
#

updated for me

tidal pendant
#

yep its fixed now

#

thank you!

long ferry
#

aight good

thorn basin
#

Does anybody speak Turkish

ashen shard
#

Can I get the link to add this to my server

#

?

long ferry
#

add what?

ashen talon
#

the vote button is glitched

long ferry
#

use a different browser

ashen shard
long ferry
#

which one? DSL?

ashen shard
#

yes

long ferry
ashen shard
#

thx

rugged mauve
#

How do I approve my bot?

long ferry
#

you cannot approve your bot yourself

#

reviewers do that

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

rugged mauve
#

-upto?

rugged mauve
long ferry
#

read the message

winged moat
#

can you apply to be a reviewer?

long ferry
#

Yes!

winged moat
#

i won't try if there's a requirement

long ferry
#

discord's age requirement

winged moat
#

okay

#

good

winged moat
sturdy swan
#

they're open infinitely

winged moat
#

i know, but are there too few, too many, or enough?

sturdy swan
#

don't really know, community managers will decide that

#

since they manage the brs and mods

long ferry
#

we always need reviewers

sturdy swan
#

@wild zenith

sturdy swan
sturdy swan
sturdy swan
#

pog

#

My bot is online, you can review it again @wild zenith

#

you have to wait in queue again

long ferry
#

@sturdy swan resubmit and wait again

sturdy swan
#

i can type

#

Wtf

#

not really their fault
AAA I CANNOT SPELL

#

Dude this place sucks

long ferry
#

this isn't the reviewers fault

#

it is yours

sturdy swan
#

Nope

long ferry
#

yes, your bot was offline

sturdy swan
#

I didnt know how long until it was going offline

#

@sturdy swan it was yours because your bot was offline

wild zenith
#

your bot is expected to be online as long as possible to accommodate users

sturdy swan
#

only time they re-review instantly is if they make an incorrect decline

#

which in this case wasn't incorrect

sturdy swan
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

wild zenith
sturdy swan
#

^ you can read that (what luca said not derpy)

long ferry
#

you have to keep it online until we review it

sturdy swan
#

Tf

#

But idk when yall are going to review it so how would i know

long ferry
#

you were told 3 days ago

sturdy swan
wild zenith
long ferry
#

i mean

#

you agreed to it

sturdy swan
#

yeah you can

#

then its kind of pointless

#

I have to watch it to keep it online

#

no you don't

#

you can get a vps

#

get a vps or run it on a pi

#

and not have to worry about it

#

Whats a vps

#

look it up

#

I made the bot on mobile, btw

#

ok

#

Just so yall know

wild zenith
sturdy swan
#

How long will it take to review my bot again

sturdy swan
#

Mm

winged moat
#

application submitted;
i feel like i put the wrong email... i can't view my response
😢

sturdy swan
#

if your username was on it then I wouldn't worry about it

winged moat
#

good

long ferry
#

if we consider your application, cms will reach out to your through DMs

#

not email

winged moat
#

good

#

email is just because form

#

is the form a final decision or you get a chance to tell a mod more about wanting to?

long ferry
#

you will be reached out to from a Community-Manager if your first impression seems fine

#

if it doesn't seem enough, you won't be contacted

winged moat
#

okay, so if you get no PM, then it's declined?

sturdy swan
#

yes

winged moat
#

that is an interesting system

sturdy swan
#

also states that you need a working mic and able to speak in vc

winged moat
#

i really do not like VC chats, but okay

lavish latch
#

i wonder who reviewed my bot

long ferry
winged moat
lavish latch
#

i have to scroll 76hours just to find it

winged moat
#

search

lavish latch
#

boi thx

winged moat
#

no camera?

#

i hope not

lavish latch
#

and boi thx for the reviewer it took like 1 week or smt

twin river
#

Only mic, yes

#

No need for a camera

civic palm
#

How would I remove one of the creators of a bot I own? (we redid the bot and is now not using any of that user's code)

winged moat
#

good, it's weird to see myself

lavish latch
#

am i allowed to advertise bots cuz somebody is advertising bots in my dms

twin river
#

That's not allowed, no

#

Report them to a mod if it's unsolicited

lavish latch
#

oki

#

where do i report tho

twin river
#

You can send it here

lavish latch
#

which channel

twin river
#

this one

lavish latch
#

okay

twin river
#

Post a screenshot and the ID of the user

lavish latch
#

but i accidentally close dm

twin river
#

Well, if you don't have any proof there's not much we can do about it

winged moat
lavish latch
#

it is font

winged moat
#

search them, the right-click then message, then you'll see

#

oh

#

remember what it is?

lavish latch
#

spiky thingy

winged moat
#

no, the name

#

in font

#

did you block them?

civic palm
#

How would I remove one of the creators of a bot I own? (we redid the bot and is now not using any of that user's code)

long ferry
lavish latch
winged moat
#

not good

civic palm
winged moat
#

maybe they advertised somewhere else

long ferry
#

unless you invite them to it

winged moat
#

can't add members either 😢

civic palm
lavish latch
#

i son’t have perms to invite too

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
civic palm
#

A discord development team or a top.gg team

#

What does creating a team actually do?

lavish latch
#

isn’t giving nitro for invite illegal

winged moat
#

well... against TOS

civic palm
#

how do you move a bot to a diffrent team?

lavish latch
#

i got proofy

long ferry
#

there it should show up

winged moat
#

what's 767392998157451265 instead of 767389896133443625?

lavish latch
#

oh yea it already got reported bc i reported it on the thingy

civic palm
#

So Where would the transfer button show up?

#

I honestly cant find it

winged moat
civic palm
#

im on the edit

#

still no

winged moat
long ferry
#

exactly

civic palm
#

Ya There is no transfer ownership

long ferry
#

you have to actually own the bot

#

be the main owner

#

lulw

lavish latch
#

no

long ferry
#

aw

lavish latch
#

pokétwo is monox thing too

#

so idk what is monox

lavish latch
winged moat
long ferry
#

checklist image? wdym

winged moat
#

like a chart

long ferry
#

what permissions you could have on a team?

winged moat
#

with top-bottom is level of ownership and right-left if permissions

winged moat
long ferry
#
  • Owner
  • Admin
  • Moderator
  • Viewer

Owner has full access
Admin has partial access to the bot
Moderator has access to reviews
Viewer is just a member of the team

winged moat
#

okay

#

i can't find that

long ferry
#

-auctions

wild stoneBOT
winged moat
#

thanks

winged moat
long ferry
#

Because there's none yet and will possibly never be a thing

winged moat
#

slash commands won't? i've made them

untold musk
#

The commands are moderator only anyway

sturdy swan
#

Hot much time i have to wait as i have applied for my bot.

twin river
#

Around a week, see pinned messages

sturdy swan
#

Ok thanks

twin river
#

1k btc, that's a good deal eyes

lavish latch
#

2785232 peso

#

what

#

1 bitcoin = 2785232 Peso

#

wat

wheat phoenix
#

noderequire("./env").config();//Loading .env ^

#

i got this error

long ferry
proven quartz
#

hi

sturdy swan
winged moat
#

if they accept me as a reviewer, will they allow me to use my other account because it has a better mic and speaker on the computer it's set up for? (i really don't see why not)

untold musk
#

Imagine if discord had a feature that let you log in/out on other devices

twin river
winged moat
twin river
#

Well, I'm sure they wouldn't mind you using another account. It just seems a little odd

winged moat
#

okay, good

#

how long would the call be?

twin river
#

It's different for every person, you'll find out if you get there

celest oasis
#

Is there any way of cancelling a report ? I missclicked the button to reply 😦

sturdy swan
#

is there going to be a fix to mobile voting

#

it was perfectly fine before the video ad was added

twin river
unreal arrow
#

i accidentally leave a server and cant join back

#

ahhh

#

what do i do

#

help

#

plz

#

plz help

twin river
unreal arrow
#

i guess

sturdy swan
winged socket
sturdy swan
twin river
# unreal arrow i guess

Top.gg is not Discord. So unless your problem is directly related to our website there isn't anything we can do to help you

winged socket
#

Well its been on there for a while since the account got deleted

sturdy swan
#

It takes 1 month to account get deleted

winged socket
#

Its been almost 2

#

Well the account was deleted on 11/16/2020

twin river
#

Your best bet is to ask a moderator, but I can't guarantee they'll do anything. I'm not sure what happens in a situation like that

winged socket
#

Ive tried they respond once but then never again

#

But ill try again

spare field
#

Hi. Is there a way to reverse a transaction if you transfered coins from mainnet wallet to Ethereum wallet?

sturdy swan
#

when will my bot will be approved?

winged moat
sturdy swan
#

tf

sturdy swan
#

how to get api key

#

from my server on dbl

#

servers dont have api key

delicate parrot
#

I want to use the aunctions system... But nobody solves my problem 🤦🏻

#

One that only the superiors of this place can solve.

slim zephyr
#

is it allowed if bot give react to every owner messages when they say?
like it will have on / off option

flint reef
#

When Will My Bot Get Approved?

#

OK Bro

radiant isle
#

Hey my bot was added but

#

The page isn't working sad_barmen

warm crypt
radiant isle
warm crypt
#

Check pins

sturdy swan
radiant isle
#

@sturdy swan ^

radiant isle
sturdy swan
#

luca will Dm you

warm crypt
#

It has already been reviewed, and accepted, and it is on Top.gg, they just can't find it in the search because of the ongoing site issues.

radiant isle
#

Hmk

warm crypt
# radiant isle Hmk

The pinned message regarding the issue does provide a suggestion for a fix, so you could try that.

spare field
#

Hi. Is there a way to reverse a transaction if you transfered coins from mainnet wallet to Ethereum wallet?

warm crypt
spare field
#

Nope. Normal transaction. Is this the wrong suppory

warm crypt
#

Yes, sorry

#

We're a bot and server listing site

spare field
#

Ok. Can you direct me to FTM support group

warm crypt
#

I'm sorry, I cannot

#

From what I can tell though, a simple Google search may find you what you're looking for.

shadow bone
#

hey

#

whats the problem of my bot?

warm crypt
#

Are you having a code issue?

#

Because if that's the case then I advise asking in #development; this channel is for help with Top.gg

subtle solar
#

Good morning, when our users create tickets, they can't see the message history in any of the new channels that is created by the bot. How can I fix this?

real laurel
#

Hey, you might be in the wrong server

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

subtle solar
#

Ah balls.. thanks and sorry

real laurel
#

No problem

outer hazel
radiant isle
#

Why doesn't my bot top.gg has a avatar

#

Wdym GC_Hmmmm

#

Nvm

#

Okay it worked

outer hazel
#

thank you!

shy egret
snow lantern
#

@small lantern What does this bot do

real laurel
sturdy swan
#

how long do bid advertisements stay up

real laurel
#

i believe one week?

elfin dragon
#

Is invite manger down?

strong matrix
#

Is it normal for a bot to still be in review when its added onto the queue on 24th of February?

sturdy swan
#

you need to readd it

strong matrix
#

where?

humble stratus
#

Hello...

swift viper
#

how do i preview my page

humble stratus
#

So top.gg gives us voting credits (first 100 votes = $15)

swift viper
#

yeah

humble stratus
#

Where and how can we use the credits?

humble stratus
swift viper
#

@humble stratus they're auction credits you use them to bid

rose mortar
#

How Many Time Take To Approve My Bot 🙂

humble stratus
#

Like?

humble stratus
sturdy swan
rose mortar
#

uhhh

humble stratus
#

and whats the use of bids too

iron carbon
#

top.gg won’t save any changes to my page i tried saving my new website link and i added the server count like 10 times and it won’t save

#

i have no idea why

radiant salmon
#

Anybody have an idea on any fun command I could add to my bot :D

light scroll
iron carbon
light scroll
#

Just wait ig

raw totem
#

Kay horaha he 😭

light scroll
#

For a stable release

light scroll
raw totem
light scroll
#

Purchased?

raw totem
light scroll
#

You said you purchased a bot?

raw totem
#

I Mack the bot

light scroll
#

Alright, so what is your question?

iron carbon
#

i just want my new website i spent all day working on to show on my stuff ZE_SadgeCry

raw totem
raw totem
light scroll
#

Check pins for approval times 😄

raw totem
light scroll
raw totem
#

Ok

swift viper
#

how do i preview the bots page after editing it

#

before updating it

real laurel
#

@swift viper

swift viper
#

thanks

#

i forgot where it was

gilded holly
#

hello all 👋

#

@tacit zodiac I had send to you a DM with a question with should not been spoken here

radiant isle
#

So basically I cant find my bot on top.gg search list

#

sad_barmen but it's approved

grand veldt
#

My message has been deleted ?

sturdy swan
radiant isle
#

Imma switch phones and then try

tawny gulch
#

btw i want to ask about vote credit

#

is that real money or no?

#

idk about this

grand veldt
#

hello, on a server my bot was no longer working the commands were not detected would it be possible to invite my bot again? (if its not working) (modified)

hard lava
tawny gulch
#

ok

crimson monolith
#

How can i get all the server my bot is in displayed on the website?

#

ok thanks!

hard lava
#

Np!

sturdy swan
#

@sturdy swan

sturdy swan
sturdy swan
#

btw when u @sturdy swan me in #development i thought my bot was approved so rushed in.

#

this channel aint for general chat boi

#

imma go code

#

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

dense prairie
#

How long does it take to hve your bot verified?

cobalt sleet
sturdy swan
#

1 to 2 weeks

cobalt sleet
#

1 week or more

sturdy swan
#

168 hours or more

#

just use weeks

hard lava
#

Can we have a guilded emoji?

sturdy swan
hard lava
#

Guilded logo as emoji

sturdy swan
#

i dont get it

cobalt sleet
#

@hard lava

hard lava
limber veldt
#

I need to talk to a senior member of staff about my bot submission

#

My bot has been in the queue since 26/02/2021

#

I would understand if it was a long queue but there have been many bots that have been added and approved/denied since then

#

I just wish to know what is going on

#

even if my bot isn't looked at

dapper plaza
#

^ which means your submission probably didn't actually go through

limber veldt
#

this is the only message I got in relation to my bot

#

ahhh I see

#

ah ok, thats a bit frustrating

dapper plaza
#

I resubmitted a few days ago and I managed to see my submission on top.gg (even though it hasn't been approved)

limber veldt
#

fair enough though, thanks for responding

dapper plaza
#

account page, dw nothing's broken haha

#

sorry, was responding to Inanis

limber veldt
#

just re-added, lets hope it actually went through this time! 🤞

#

knowing me ive probably forgotten something really important in the bot. Some permissions or something and it gets declined anyway

dapper plaza
limber veldt
#

yeah ik, thanks

lost dagger
#

hii

#

how do I change my name?

#

I was reporting on those who ran the ads privately, but my name changed 😄

mint schooner
#

U can't. Only Mods and Nitro Boosters can

earnest topaz
sturdy swan
timid valley
#

46y]\ert

#

gh]ert]

#

g

#

sdf

#

gdsf

#

g

#

dsfg

#

sdfg

#

['

#

'

#

'

#

'

winged wave
#

Mods

sturdy swan
#

Stop spam pls

timid valley
#

sry

sturdy swan
#

Warn this guy

winged wave
#

Mute this guy xd

timid valley
#

@timid valley has been warned: reason : spamming

#

sry

#

that was my firend

sturdy swan
#

Yeah hum u are still in charge of your account

timid valley
#

i know

#

sry

winged wave
#

He is sus

sturdy swan
#

Say sorry to the mods it’s useless saying sorry to me

#

He is sus
Pog

winged wave
#

🤣

timid valley
#

/msg mod hey i am ssorry pls forgive me

sturdy swan
#

Gtg anyway this is for support in relation to top.gg guys. Go to #general

timid valley
#

why not work,

full fiber
#

Hello, my bot got 2, 1 star reviews. The guy that did it is the friend or alt from a guy that i reported on some servers because he copied my ad word for word so i asked if he could change his ad. He blocked me. So i reported him on the server and now he or is friend (i have proof of this) are putting 1 star reviews on my bot. Can i send the screenshots here or do i have to send it to a mod in pm?

raw vortex
#

Is there a video to explain the notice when voting in a specific room?

#

How can I make a notice when voting

elder cradle
#

why wont dblpy work

long ferry
arctic whale
#

Almost feels like half the community that uses dblpy doesn't know how to use it

last ember
#

aren't bot providing links to cracked version of softwares against Discord ToS?

earnest topaz
long ferry
#

even illegal in countries considered piracy

#

so dont nao_happy

last ember
warm spear
#

Lol

sturdy swan
#

how does top.gg know if votes are botted? i know a server which uses bots or pays strangers for sure

placid salmon
#

To give roles to voters is that all done through the webhook or will I need to add a bot? :o