#support

1 messages · Page 130 of 1

supple crest
digital beacon
#

i can however, just delete the page. and start over, would that be simpler?

supple crest
#

you’d lose your position in the queue, meaning your bot would take more time to be reviewed

digital beacon
#

well, what can i do? unless im not seeing it, i dont have creator control access under pending. so how would i go on about changing the bots name? i can show proof of change in discord portal

cyan sable
#

for some reason the vote webhooks arent working for me

digital beacon
#

ok i found the creator tools, i was under pending, not profile, my bad. but hitting the refresh did nothing

supple crest
#

maybe give it a few more minutes. If it’s still not updated you can come back here and wait for a moderator to help you further

digital beacon
#

thx bud

wraith rose
dim beacon
#

My guess would be background queue processing congestion. Its the weekend, their overall activity usually increases on days like this. Probably a bottleneck somewhere

dim beacon
#

Webhooks have to be responded with a 2xx status code within 5 seconds or its automatically classified as a failure and retried. They will retry up to 10 times with an exponential backoff maxing out at about 17 minutes for the final attempt.

Also I do know of a recent bug with discord itself where bots maintained their outbound connection but completely dropped inbound message listeners. I haven't ran into this issue myself, but doing some looking around, that might have something to do with it. Idk keeping options open ASwow

slender falcon
vestal estuary
fierce crowBOT
#

@vestal estuary

Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

upper goblet
#

I have been trying to upvote a server for the last four days whenever I am able to, but it never goes through. I have tried logging out and signing back in again, using a different device/browser, using a VPN, and just waiting and I never get the rewards associated with that server for doing so, and it still says I have never voted. Can anyone help me with this please?

limpid shadow
#

What error are you seeing?

upper goblet
#

It says invalid auth.

limpid shadow
#

We don't send an error named "invalid auth"

#

Are you sure you're using top.gg and not a different website?

#

Can you otherwise send a video with the issues?

upper goblet
#

Invalid authorization. I get it on this and on the discord upvoting bots.

limpid shadow
#

Please make a video

upper goblet
#

I dont have Nitro so discord doesnt let me send videos.

limpid shadow
#

you can upload it to google drive hah

upper goblet
#

I dont know how to do that. Im not very tech savvy. I also dont know how to video my screen as I am using it.

#

I can take a screenshot.

limpid shadow
#

ok

upper goblet
#

I just tried voting again before asking so I am in my 12 hour cooldown. But this is the screenshot for the server I am upvoting saying I didnt vote on the website for TOP.gg saying I did.

limpid shadow
strong wren
# limpid shadow

my pfp doesnt load on top.gg even when on the right account btw so it may not neccesarily be that

upper goblet
#

I only use one discord account.

limpid shadow
#

so likely this is not the same account

keen shard
#

i want my project creator role

limpid shadow
keen shard
limpid shadow
#

done

keen shard
upper goblet
humble echo
#

does advertising a discord server have real user conversion?

small mural
#

it seems my bot page is having some issues the server count is 536 even though im alrdy doing it from my server to update it, it never happened before used to work perfectly fine it will sometimes show 570 but then go back to 536 again for some reason

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is it possible that somewhere else is doing it too? i reseted the token i used from top gg still its the same its either the page is bugged or something else

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now i refreshed its back at 570.. ;-;

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no clue whats happening

scenic patrol
#

Hi — I submitted Joyeuse (a Marathon Discord bot) for review about a week ago and wanted to check on the status. She's on 500+ servers with a full feature set, website (joyeuse.bot), privacy policy, and ToS. Built by the team behind Charlemagne. Bot ID: 1478451717623386256. Let me know if anything is needed from my end.

marble cedar
#

hello, note for reviewer often gets deleted despite saving it many times

leaden mirage
wraith rose
marble cedar
#

im using chrome

wraith rose
marble cedar
#

will do, thanks

digital beacon
#

i edited my submission (page under review), buut it still shows up as the old text, i clicked on refresh data in control dashboard thingy, typically how long does that take to update?

wraith rose
digital beacon
whole rock
#

When saving my modification (bot dash) and saving, then refreshing modifications doesn't get saved.

#

Ofc I get the green message saying it is saved

grand prism
#

You have to wait a little bit

whole rock
#

okie

round willow
#

so im not sure if anythings been said yet but i never got the vote rewards this morning

#

but after 12 hours it worked

round willow
plush glade
#

hi, my bots page says 2 servers, but is in 100. does this automaticaly update or do i need to utalise the APi to update it

wraith rose
soft star
plush glade
#

thank you both :)

toxic topaz
#

i got approved my second bot first won deleted due to offline so the new one is completly different will i get my credit for promo

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on 100 votes for this month?

wraith rose
toxic topaz
#

and my new bot just approved in this month

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so will i get that topgg promo 100$

gloomy shell
#

we dont do vote credits any longer

#

doesnt matter what number bot it is

wraith rose
gloomy shell
#

it also was 15 dollars, not 100

#

no worries thank you for helping starr

toxic topaz
#

MegaThonk ok but you know i want to share this that topgg and discord was best in 2020 era's now days both ah missing them

wraith rose
dim beacon
#

Capi wapi

#

Oh wrong channel

toxic topaz
#

Can i use HTML in bot info in new topgg!

wraith rose
toxic topaz
#

like earlier we have to provide somthing to shift from markdown to html as far as i can recall

remote solar
#

alr ima just not vote until all my votes are gone cuz apparently voting just doesn't work and the devs wont fix it, votes don't last 28 days at all.

hybrid dome
stoic hornet
#

is this bot broken? I'm not getting all votes sent on a discord channel since last day

leaden mirage
toxic topaz
#

check is it ok?

idle relic
remote crystal
coral siren
remote crystal
#

it's my own implementation

teal acorn
stoic hornet
grand prism
teal acorn
grand prism
wraith rose
digital beacon
#

I just want to say to all the support staff and admins - Ya'll are an awesome bunch, thank you so much for helping me out in the process of getting my game bot accurately submitted, reviewed, and processed! Much love! ❤️‍🔥

fathom ingot
#

Can someone please check my ticket? The person who answered is offline!

wraith rose
quartz solstice
#

i had added my server for verification a while ago, but it seems i'm still waiting for verification. i hope i didnt make a mistake and it's just not being added to the queue? i dont wanna make it seem like i'm trying to y'all to rush it haha, just making sure i didnt mess something up

edgy jolt
midnight nest
#

Hey @shell inlet I resubmitted and added a note, if you need anything else from me let me know

sand rock
soft star
sand rock
#

crazy docs

grand prism
#

Did you click the link it gives you?

lucid arrow
#

Heyy! Just a question. How long does it take for the bot submitted to be verified? Just out of curiosity 🙂

marble cedar
obtuse bramble
#

@gray tartan My bot has been running for months without any downtime, in the last 24 hours, the power in our neighborhood (and our internet) has gone offline 3 times lol...i waited for over 2 weeks for a review and the day you actually try, our power company has managed to sabotage it lol. Can you please retry again? It's the Phoenix Discord Bot

wraith rose
wheat skiff
#

Anyone else having issues updating their bot description? Clicking save and it says it has saved, but when coming out of the edit page, it still has the old content.
Tried a hard refresh and clearing browser history but wont update.

#

Chrome, Windows 11

wraith rose
deft crane
#

Normally takes 2 hours to update up to 48 hours

wheat skiff
wheat skiff
deft crane
#

I belive its due to approval

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Proccess

wheat skiff
#

Yeah fair point, Ill wait till the morning and see how it goes. Appreciate it

quartz solstice
soft star
#

i dont know how long it is because every single day people adding servers to the queue

oak nymph
#

Hello!

I submitted my bot YTuneBot for review about 4 days ago, and its status is still showing "Your project is currently in review".

I just wanted to confirm — did you receive my submission correctly, and is everything okay with it?

If there’s anything I need to fix or provide, please let me know.

oak nymph
placid locust
#

hm

wary copper
#

Quick question. Am I allowed for my bot to have the administrator permission?

teal acorn
wary copper
robust blaze
#

Any moderators online?

#

What is this ?

teal acorn
#

dont click it

#

scam/ip logger

teal acorn
twilit gazelle
#

Whats with the Top.gg vote system?

Its now 67, but i voted it 8* times. And its still 67. Is it like a monopoly shit or? Im really confused

#

Sometimes it goes 1 up after 3 votes

spice cave
#

I can’t see discord server only bot

vagrant hinge
#

do bot related websites get accepted on top.gg ?
cause i saw some sites on top.gg and was thinking how to get them there or what the requirements are ?

idle relic
vagrant hinge
#

that are sites not bots

grand prism
#

This website doesn't even work but afaik you can also advertise websites using the auctions

soft star
#

but it’s not required

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for invite

#

i seen wick and etc bots has admin permission on invite not on commands

#

plus make things easier people can change bot permissions on role itself

vagrant hinge
formal zephyr
#

hi

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is there ticket or modmail or anything can i use to talk to mods ?

grand prism
formal zephyr
#

thx

#

i want to appeal ban of my friend where should i go ?

formal zephyr
grand prism
formal zephyr
grand prism
#

I'm not a mod so I don't help like that

formal zephyr
#

ok thx

shell inlet
latent jay
teal acorn
#

xd

toxic zephyr
#

Wrong chat

teal acorn
vagrant hinge
#

so anyone knows the answer for website criteria ?

vagrant hinge
#

as well as some other promoted site (forgot the name one sec)

#

medal tv

gloomy shell
#

We dont list websites inherently but you can promote them via auctions

#

They show up at the top of lists in #promoted spots

vagrant hinge
gloomy shell
#

Correct

vagrant hinge
gloomy shell
#

Yw!

vagrant hinge
#

would listing a bot only used for oath work ?

sweet grove
vagrant hinge
fringe vapor
#

Hello i need help

sweet grove
#

How can we help?

topaz mesa
sweet grove
topaz mesa
sweet grove
topaz mesa
fringe vapor
# sweet grove How can we help?

I bid from auction but it seems top gg didnt support my Payment method which is gcash so i would like to request a Bid removal because it might get affect my account if i didnt have manage to pay

coral siren
#

auctions are fully managed by the employee team, so you probably won't get a response until tomorrow DoggThumbsUp

sage berry
thick night
#

Sir @idle relic

idle relic
thick night
#

see

idle relic
# thick night

i tried multiple times but your bot didn't responded to &help

thick night
#

sir please try to mention it fast

#

please sir

idle relic
#

mention the bot first before the command?

thick night
#

yess sir...

idle relic
#

if you are online for a while please re-submit it i will go for it's review and if i face any issue i would contact you

thick night
#

okk sir thank you

idle relic
#

no problem

thick night
#

sir re-submit done

idle relic
slow solstice
#

@idle relic bot is taking much time to review

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what can i do

grand prism
#

Nothing

slow solstice
#

😭

#

woww

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what a publicity

#

any moderator kindly give a treat to him

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😄

idle relic
slow solstice
#

are you indian by the way

idle relic
#

No

safe rapids
#

@edgy jolt Mera bot ka review kab hoga

edgy jolt
idle relic
velvet anchor
#

when i link a support server in the bot's settings, topgg forgets about it at some point, and i need to select it again. is this a known issue?

tardy flower
#

Hi there! I have a question, to build and use my own private bot, do I have to spend money?

#

Can't I in-build a free bot?

grand prism
#

That doesn't sound like a top.gg related question

grand prism
#

Don't click that

stone cradle
#

if anyone want to improve my bot dm me

#

i need to improve description and all

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idk what t oput

idle relic
stone cradle
fierce crowBOT
#

@stone cradle

<:DoggSmile:1400113348074536970> What are Auctions?

Auctions is an advertising feature on the Top.gg website which allows you to promote your product (or any product directly listed on Top.gg like Discord bots) on our platform.

Basic Information

Every week, you can use auctions to bid on promoted slots across Top.gg. Those who have won auctions for specific tag advertisements, will have their advertisements shown in featured spots across Top.gg. Please note that you will have to pay with money or legal tender for any auctions that you win. If you have auctions credits, these credits can be applied to your payment.

More Information

For a detailed view on how auctions work, please read this article.

sweet grove
#

You can read all about Auctions here

peak zephyr
#

Hello! My bot was approved yesterday and I'm very excited. As a new creator, what specific tips would you recommend for better organic growth on Top.gg?

sweet grove
stone cradle
velvet anchor
stone cradle
#

it this good?

#

how to do tags

gloomy shell
wraith rose
peak zephyr
#

Hi, I am receiving this error while trying to add credits: 'We are sorry that your order could not be accepted. We value your business and want to help you complete this order. Please contact us for assistance.' Can you please help me fix this?

gloomy shell
brisk dagger
#

Why can't I edit my bot anymore even tho I'm in the team

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On my profile page it doesn't show the team anymore

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I'm stupid I was logged in with my alt

wraith rose
#

I was about to ping

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But didn’t see William online

peak zephyr
gloomy shell
#

you wont be able to just wait it out - you'll need to file a ticket with fastspring to get your account looked at and whitelisted

fickle bison
#

how long does it take to review a bot for listing

sweet grove
#

Currently, it can take 1-2 weeks.

fickle bison
#

oh dangany way to speed it up in trying to get my bot to send our membes coins when they vote for us

#

but i need an api link

wraith rose
fickle bison
wraith rose
fickle bison
#

ty

#

will i get a ping if it wasnt approved?

wraith rose
fickle bison
#

ok ty for your time

summer anvil
#

Okay I'm trying to submit my bot but I keep getting "Unknown execution error", can someone help me??

wraith rose
bold spoke
#

I have this project from ~5 years ago & picking it back up now, at some point it seems some of the data was lost/corrupted for the bot, what can we do to fix the pfp/auction?

wraith rose
bold spoke
wraith rose
remote solar
#

is the voting fixed yet, my votes only last for like 14 days instead of 28

patent roost
#

Hey my bot got denied because of the mostly command not working but the checker just checked only 5 commands

grand prism
astral fable
leaden mirage
astral fable
#

it should be cleared after you save your changes but it doesnt

#

even your edited changes are cached so you see what it was before

gloomy shell
strong pulsar
#

anyone know what the visibility threshold is?

#

@sweet grove

shell inlet
strong pulsar
#

hm, ok

shell inlet
strong pulsar
honest sail
#

Should I wait now ot I have to do something?

edgy jolt
raw drum
#

hey, may I have the ID of the testing center server ?
I am about to send another bot for top.gg verification, I would like to make sure premium features of my bot are tested as well

raw drum
digital beacon
#

Good afternnon all, When i try to edit my profile in top.gg, the submit button disables, all i am doing is changing my discord name from what on there, to my current discord name, here. Any suggestions?

gloomy shell
#

you can't edit your discord name via the profile, as it just pulls what it is from discord. if you force log out you can log back in and re-integrate and it should update. it just depends what discord sends us when you authorize

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oh do you mean the display name?

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hmm that is weird. i'll report it internally as a bug. thank you for reporting!

digital beacon
robust birch
#

hey Noah or luke is there anyway to tell where my bot submission is at currently in regard to queue position? I know yall are volunteers and appreciate your work just asking out of curiosity

leaden mirage
robust birch
#

ok not a problem 🙂 thanks Noah

old geyser
#

How promoted my bot?

wraith rose
desert bloom
#

Does top.gg make email reply if we add a reply to a review? Since some people ask for how to do things in the review instead of support server

sweet grove
hybrid dome
#

@sweet grove Is there normally a delay with new ads on auctions?

sweet grove
hybrid dome
#

Front Page Top Voted Slot #2

sweet grove
#

By slot I don't mean 1 or 2, I mean the position number of the auction slot

hybrid dome
#

So it goes down the list?

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Do you mind explaining how that works?

sweet grove
#

The person who offered the most CPM (Cost Per Thousand) goes first, and when there budget runs out, it goes to the second place and so on,.

hybrid dome
#

Ah, I see. That clears things up then

#

Thank you

river sundial
#

Hello,

I am contacting you regarding an issue with my server's vote count. Despite having a very active community voting daily, our total has been stuck at 275.

Furthermore, instead of increasing, the count recently dropped from 275 to 272. Based on our internal tracking, we should have reached approximately 350 votes by now. Could you please clarify how the voting system works and why we might be seeing a decrease despite consistent activity?

Thank you for your help.

sweet grove
river sundial
sweet grove
#

We no longer reset votes monthly, instead moved to a rolling 28 days to better serve the users who voted near the end of the month, to support that entity for the entire duration of the month.

river sundial
#

Okay Thanks for answers

bright juniper
#

Hello everyone, is it possible to change the bot profile picture after the post already reviewed on top site

grand prism
#

Change it on discord dev portal and click "refresh data" button on top.gg

bright juniper
#

ty

mystic pecan
#

My bot got "Anti-Nuke" in it's systems and some systems needs (you) to be an adminstrator in the server to work. So, will it gets declined for permission problem or smth?

idle relic
slender falcon
#

@heady obsidian please don't post things like that, thank you

carmine marsh
#

Hello. 👋🏻 Is there a way to report a spam review on Top.gg website? I have seen a user sent a review with an invite link and I do not see any option to report it.

grand prism
carmine marsh
#

Thank you, said spam review got deleted. DoggThumbsUp
By the way, I am writing a draft for a review in my Spanish language for a bot on Top.gg website.
Is it allowed? Or should I translate it to English language before posting it?

gloomy shell
#

we allow all languages

digital beacon
#

Any update on as to why when trying to update display name in settings, the submit button becomes disabled? I tried signing out and relogging in and still nothing. But display name still shows old discord name no longer in use for a long time now.

coral siren
#

i believe the issue has something to do with the banner url, if you put something there it may work

digital beacon
digital beacon
coral siren
lucid arrow
#

hi! will it be flagged as ai generated if i did my description with the help of ai? im doing it because im really am not satisfied with my writing skills DoggPlead . it’s just that i want something clear and easy to understand for people. and something that’s not too long.

if it’ll be flagged as ai generated and will my cause for my bot to get denied, i’ll keep my bad writing DoggPlead

coral siren
lucid arrow
#

yea. that’s what i’m doing. i wrote what i currently have in the website and paste it in gpt to emhance it. it’s just that, im really bad at writing lol

coral siren
#

best of luck DoggSip

shell lion
shell lion
# soft star wdym

My bot has been approved by Top.gg. I wanted to ask how I can get the Project Creator permission."

#

I just wanted to ask that, I don't speak many languages.

grand prism
#

Some mod will give it to you after reading your message (hopefulyy)

shell lion
deft crane
#

lol

mystic pecan
#

If my bot only supports Arabic. May the reviewers decline it?

grand prism
#

I don't think so, top.gg supports most of the languages if not all of them iirc

gloomy shell
#

we support and test in all languages. if we don't have someone that natively speaks it, we will use translate tools to test. we will not decline just for the language

slow solstice
#

if anyone is banned from top gg and he applies on top gg reviewer what will happen

sweet grove
slow solstice
silver hamlet
#

Hey

#

How can I know when my bot will be reviewed?

coral siren
silver hamlet
#

Bc im in a bet thst i get 100 vote before a bot the bot is already added to it

coral siren
#

you will unfortunately need to wait until your bot reaches the front of the queue prayge

silver hamlet
#

Is therr any way by any way that it will be added sooner

#

Thats the bot id 1234177252535701574

lone anvil
#

the only way to get it approved sooner would have been to list it sooner

gentle apex
#

is it possible to know who voted for my server on top.gg?
i want to reward them a role.

coral siren
# gentle apex is it possible to know who voted for my server on top.gg? i want to reward them ...

there are a few ways to do that, you could use one of the 3rd party integrations that were recently added
you can configure integrations for tracking votes on this page: https://top.gg/discord/servers/YOUR_SERVER_ID/dashboard/integrations
you could also implement your own custom logic if you're familiar with coding at all
if you decide to implement your own custom logic, you will find this page helpful: https://docs.top.gg/docs/API/v1/webhooks

cyan halo
#

why is editing not working?

#

it shows succesfully updated but does nothing

grand prism
#

You have to wait a little bit

#

Descriptions are cached

cyan halo
#

ok

gleaming peak
#

How long does it take for top.gg to sync my bots new name and profile

fierce crowBOT
#

@gleaming peak

Refresh Bot Data
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

coral siren
#

it can take some time to propagate after changing in the dev portal, up to an hour or so

gleaming peak
#

Alr lemme try

#

Alr I refreshed it

#

Hasn’t changed yet but thx for the help

mystic pecan
#

Is the /servers to send to bot's owner the names of servers that it is in is forbidden?

coral siren
mystic pecan
coral siren
mystic pecan
#

Is the reviewers application still open since 3/18?
I found the application still open so I applied

gloomy shell
#

yes it is still open! its open until april 1st 🙂

mystic pecan
gloomy shell
#

ohh i think we forgot to update that ayaka_haha thanks for pointing it out!

wraith rose
lucid arrow
#

Can i ask y'all a question? What is the vote^ in the site for? I've been doing it yet im not sure what it is for lol

wraith rose
lucid arrow
#

Oh, thank you!

halcyon rover
#

Bot page isnt displaying the changes made despite saying its been updated...? states Project was successfully updated but doesnt display the changes

grand prism
#

You have to wait

halcyon rover
#

Ah ok.

mystic pecan
#

How can I know when did I make my bot in queue for review?

soft star
gleaming peak
#

Does the web link image but update, I’ve changed the top.gg description for my bot, as well as my bot name and icon, but the image when sent the link is still the old stuff

#

I’ve re freshed the data but it doesn’t update the image

coral siren
#

those are heavily cached and i’m not sure if there’s a way to fix that

#

the good news is that it’s cached per-user so other people who see it will see the more up to date version

idle relic
#

Hi

vagrant hinge
open wren
#

Hello, I’m not sure whether this is an issue on my side or an error on yours, but my bot is currently in around 90 servers while it’s showing a much lower count I’ve already tried refreshing the data, but it’s still the same Is there any solution or something I might be missing?

grand prism
#

You have to send the server count via top.gg api

strong wren
open wren
#

oops sorry for the ping i forgot to off the mention

strong wren
mystic pecan
#

How can I generate an API token for my bot?

coral siren
midnight tiger
#

how long does it take to get approved/reviewed

wraith rose
midnight tiger
#

true

honest sail
#

Is there any api for server so we can see who have voted server

soft star
honest sail
coral siren
worldly sedge
#

Why, I don't have premium badge when I buyed premium, is there any delay?

wraith rose
wraith rose
worldly sedge
#

But thank you!

edgy jolt
worldly sedge
leaden mirage
worldly sedge
leaden mirage
worldly sedge
#

Oh, Got it!

#

Thank you!

leaden mirage
#

youre welcome!

cyan sable
#

so i and a few ppl are working on a trading bot but with fake money but i have been seeing the mod logs and seeing that alot of trading bots get rejected. is there anything i need to do to get it approved I have clear warnings saying not real money but what else

coral siren
# cyan sable so i and a few ppl are working on a trading bot but with fake money but i have b...

as long as there are no real-world transactions, there should be no problem with that - it may be a good idea to mention that explicitly in your bot's description
i personally find stock and trading simulation bots fascinating DoggThumbsUp
if you'd like any other information about our review process, you may find this article helpful: https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works

sleek yarrow
#

Hi! I recently got my bot SwitchBooth reviewed and it was rejected because of the c.lb command.

I’ve updated my bot’s description to clearly mention that it may publicly show the servers it’s in, but the changes don’t seem to be updating on the site.

Could someone help me check if it updated properly, or let me know if I need to do anything else before resubmitting? Thanks!

grand prism
#

Don't click that

sleek yarrow
#

what

#

was that link

grand prism
#

Scam

sleek yarrow
#

it had like 3k mems 💀

grand prism
#

For description you have to wait a little bit for it to update because of the cache

sleek yarrow
#

nooo

#

wait

#

it got updated 😭

grand prism
#

Yea, it takes around 5-10 minutes for update

sleek yarrow
#

yeah but

#

i waited and it didn't now it did

sleek yarrow
grand prism
#

Project creator is for having an approved project (bot or server) on top.gg and experienced role is pretty much for helping and all of that

sleek yarrow
grand prism
#

It should be given automatically but if it wasn't then wait for some mod to give it to you after reading your message

sharp linden
#

guys i recently changed my bots pfp and name but it doesn't get reflected in the website... do I have to create a ticket? or does it get changed automatically

grand prism
#

Click "refresh data" button

safe rapids
#

@edgy jolt

#

Mera bot ka review kab hoga

twin summit
safe rapids
#

Ok

twin summit
safe rapids
#

Ook

steady vigil
#

I cant edit the long description of the bot. when i edit it and save it, it get reverted bceThinkPonder

grand prism
#

You have to wait a little bit

steady vigil
#

Ah thanks

frozen hinge
#

@idle relic

#

Buddy

long ferry
idle relic
frozen hinge
#

Hii buddy

#

Did you reviewed my bot

#

Secure

idle relic
sleek yarrow
#

@coral siren Hello, i want to talk about my bot switchbooth which got declined due to c.lb command

edgy jolt
sleek yarrow
edgy jolt
sleek yarrow
#

noo

#

@gray tartan I mentioned in bot's description

#

it's alr there 😭

gray tartan
gray tartan
#

You will have to wait for it to get reviewed now

sleek yarrow
gray tartan
#

I can't guarantee a time on when your bot will be reviewed again

sleek yarrow
#

oh

sharp linden
wraith rose
sharp linden
#

waitt it changed!

#

but the server count is still the same

grand prism
#

You have to send the server count via top.gg api

sharp linden
#

oh?

grand prism
#

There is no way for top.gg to fetch it without your bot's token and giving someone your token is a no no from discord

sharp linden
#

lemme check

grand prism
sharp linden
#

will figure it out

sleek yarrow
#

thanks @gray tartan

gray tartan
#

no worries

sleek yarrow
crisp fulcrum
#

i cant get past the first step of adding a new server

worldly sedge
#

Hello, I’d like to ask if the second icon represents the number of servers the bot is in? Because it doesn’t seem to be working for me and I’m not sure why.

sleek yarrow
#

topgg api

#

and also the

#

lib

worldly sedge
#

Inside code?

sleek yarrow
sleek yarrow
worldly sedge
crisp fulcrum
sleek yarrow
#

topggpy @worldly sedge

sleek yarrow
sleek yarrow
#

of the lib

#

and 1 sec

worldly sedge
#

Thank you!

sleek yarrow
#

read this

#

it Guides abt it

dense kelp
#

Yo why does my bot say under review even tho it just got approved?

sleek yarrow
dense kelp
worldly sedge
sleek yarrow
dense kelp
#

Nvm now its approved on site

sleek yarrow
dense kelp
sleek yarrow
sweet grove
crisp fulcrum
#

Its not a bot; its a server

sweet grove
#

And did you invite the bot or what step did you get that on

coral siren
#

please no bot ads here prayge

crisp fulcrum
sage oak
#

@coral siren hi

coral siren
sage oak
coral siren
sage oak
#

?

coral siren
sweet grove
crisp fulcrum
oblique forum
sweet grove
crisp fulcrum
oblique forum
#

help in my ticket

#

please

#

@sweet grove

sweet grove
#

You need to wait please

oblique forum
#

i got studying

quick charm
#

how to stop this

limpid shadow
oblique forum
#

WHO IS THE ETA

#

@tawdry orchid ARE U THE ETA

nocturne shard
#

i looked at the docs and theres nothing that mentions the custom css.

strong wren
#

you can use <style> tags in the description

#

and other html elements

nocturne shard
#

hm thanks

strong wren
#

this is what I use to make some line spacing more even, as an example of how it works

tawdry orchid
# quick charm how to stop this

Hey, you can remove the legacy endpoint. top.gg introduced a new vote webhook system which Vote Tracker makes use of now.
Head over to https://top.gg/bot/994111697738551357/dashboard/integrations and remove the url + authorization from the old votetracker endpoint in there & save (first screenshot).

If you wanna continue using Vote Tracker just press install (2nd screenshot) on the 3rd party Integrations and configure on the dashboard you get redirected to 😊

nocturne shard
#

hey, anyone get a clue why when i add my custom description it doesnt update?
i added it saved and then i open an incognito tab to see changes it doesnt update. and after a while its still the same, i checked by changin g the tags of the page. any fixes?

i can provide the html i added.

coral siren
#

as long as you see the success message when pressing save, you should be good to go

nocturne shard
#

to see if it did update

coral siren
oak kindle
#

Hey, any idea why I cannot submit the bot?

{
    "errors": [
        {
            "message": "Unexpected Execution Error",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "createEntity"
            ],
            "extensions": {
                "code": "INTERNAL_ERROR"
            }
        }
    ],
    "data": null
}
coral siren
sweet grove
oak kindle
strong wren
#

uh

#

@sweet grove

fossil crypt
#

bro

#

bud deleted it

#

but I have a ss

strong wren
#

nah he got muted

sweet grove
#

no i did

#

not sure how he sent that, will check our system

strong wren
#

unicoode

#

inbetween characters

#

arrow lookin things

fossil crypt
#

huh

strong wren
#

invisible in discord but if you copy it and paste it anywhere else you can see it

#

like the zero width space

fossil crypt
#

oh

strong wren
#

wouldnt send that if i was ya

fossil crypt
whole rock
#

I just updated my bot and topgg is not updating total server, is taking long or I have a problem?

strong wren
whole rock
#

Ow it changed??

strong wren
whole rock
#

The autoposter doesn't work anymore?

strong wren
oak kindle
sweet grove
#

it isn't effecting all entities

#

has the bot ever been listed on top.gg before?

lucid arrow
#

Hi! Under "Information > Long Description", is it possible to add images on there and have it displayed?

I did mine with the setup like this, but it don't seem to display anything. ![Image](imgurLink). Not sure if upon updating is instantaneous, but yea hihi

coral siren
lucid arrow
#

Hi, it's me again. The image don't load properly. Is imgur an acceptable link?

wraith rose
#

Yes Imgur is accepted to my knowledge

lucid arrow
coral siren
wraith rose
lucid arrow
#

Thank youuu!

slow solstice
#

@idle relic hey sir

idle relic
slow solstice
# idle relic Hi

my bot was chekced today after 2 week of waiting time it was declined just for description i changed that in night only can you re check it now please

idle relic
slow solstice
idle relic
#

Yeah it will be in the queue, you will have to wait sorry for that. We are trying our best to clear the queue asap.

slow solstice
#

it is already 2 week uploading

#

😭

slow solstice
#

@idle relic are you checking now sir

oak kindle
slow solstice
#

any bots

leaden mirage
slow solstice
#

😭 ok

silver tide
#

Hello, I have updated my bot description and fixed the issues.
Could you please recheck it when possible?
Thank you for your time 🙏

lucid arrow
#

finally it worked lol. i kept refreshing it hahaha

#

thank you 🙂

idle relic
stone cradle
#

i need help my bot is in more than 17 servers why it is showing 8

grand prism
#

To update the server count you have to send it via top.gg api

fierce crowBOT
#

@stone cradle

Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

stone cradle
grand prism
stone cradle
coral siren
# stone cradle

that’s an api route, it’s not to be visited in your browser

coral siren
stone cradle
#

i nothing understanding can show example?

coral siren
limpid shadow
oak kindle
limpid shadow
#

Thanks, it helps me understand the issue faster :)

oak kindle
limpid shadow
oak kindle
limpid shadow
#

awesome! cc @lone anvil

oblique forum
#

CAN SOMEONE HELP WHAT DO I DO

grand prism
#

Enter just the code for the invite

#

Remove the https discord part

oblique forum
#

ya @sweet grove there smt wrong agian

sweet grove
#

It added them

oblique forum
#

ok

#

thanks

frozen hinge
#

@sweet grove

#

added for review

#

when can be ecxpected the reviwe

sweet grove
#

1-2 weeks at the moment

frozen hinge
#

ok

#

@sweet grove

#

@fiery lagoon why it does not have a transcript featuers

sweet grove
#

It doesn’t need them

#

We’ve already answered this for you

frozen hinge
#

no after threads closed how do even to get access ??

sweet grove
#

You go to the channel and click threads

frozen hinge
#

what about old once ?

#

plz consider as a req to provide an transcript after tic closed

sweet grove
#

You can view them as explained above

frozen hinge
#

there is no options

#

only current once are avalibe aft clsing it then we lost the access for itt

sweet grove
frozen hinge
#

yes

#

i saw it

#

tq

oak kindle
# oak kindle I checked on test domain and it went through to another step 🎉

Confirmed. I successfully submitted both my server and the bot. It was a bit wonky, just so you know.
The edit descriptions for the pending bot are not being updated, and I encountered the same error as before several more times while trying to resume the server submission draft, but I was able to sent it in the end
FYI @limpid shadow

Thanks for the quick help!

limpid shadow
#

Ofcourse! :)

sleek yarrow
#

@sweet grove Can you take off the auction role from me please

sweet grove
#

Done

deft rapids
#

Q: How to make an commands?

#

@sweet grove

coral siren
# deft rapids

you need to upload a json payload like this, not just raw text

[
  { "name": "your-command", "description": "really cool description" },
  { "name": "next-command", "description": "another cool description" }
]
worldly sedge
#

Can I ask how to make something like a small webpage inside a description? Like instead of images, it looks like a mini website layout.

fierce crowBOT
#

@worldly sedge

Project Page CSS

You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.

Failure to follow these guidelines will result in your page being unlisted from our site.

coral siren
#

you can use <style> tags and other html/css DoggThumbsUp

worldly sedge
coral siren
worldly sedge
coral siren
#

let me know if you need any help with that DoggSunglasses

coral siren
worldly sedge
mint citrus
#

Im not really familiar with this server or in general with top.gg etc, but wouldnt be it cool to see some creations of the community, as some bot can be very imaginative, like with what they can do etc, having a server to present different bots, and the owner could explain how it works and help other with a setup, I mean they could take the top monthly voted new/small bot but what would make a bot "small", and it can help to find bugs as well !

mint citrus
coral siren
mint citrus
#

But when I compare it to some other personal bot, I'm far away of this level lol

coral siren
mint citrus
coral siren
mint citrus
coral siren
#

let me know if you're still running into that issue or if you need any help finding it DoggThumbsUp

bold spoke
#

lowk used wabbit as inspo last night doing my html/css

silver tide
#

Hello, I submitted my bot (ZeaMusic) for review about 4–5 days ago, but I haven’t received any update yet. I just wanted to check if there is any progress or if anything is required from my side. Thank you!

coral siren
silver tide
violet ibex
#

Bbbbbbbbbaallllzzzzzzzz

deft rapids
coral siren
deft rapids
#

Oh okay.

deft rapids
coral siren
# deft rapids Only one I can create?

just add more objects for each command

[
  { "name": "mute", "description": "Mutes a user" },
  { "name": "warn", "description": "Warns a user" }
]

etc

deft rapids
#

Oh.

coral siren
#

yes, the same format for each command

deft rapids
coral siren
#

it needs to be [{},{},{},{}]

deft rapids
deft rapids
#

Oh I get it!

coral siren
# deft rapids Could you give me example of it?
[
  { "name": "mute", "description": "Mutes a user" },
  { "name": "warn", "description": "Warns a user" },
  { "name": "ban", "description": "Bans a user" },
  { "name": "kick", "description": "Kicks a user" }
]
deft rapids
coral siren
deft rapids
coral siren
deft rapids
#

What is the best should I add in commands?

kindred eagle
#

adding a discord server on top.gg is free?

grand prism
#

Yes

slow solstice
#

@idle relicSir can i please get your 2 mins

slow solstice
# idle relic yes?

Yesterday my bot was added to verification center but not declined or accepted it will be considreed as decline or not yet

idle relic
slow solstice
idle relic
#

yeah just wait till you get any notification in #mod-logs

slow solstice
#

okie

#

you are checking now right

idle relic
slow solstice
#

ok ok

lucid arrow
#

hey yall, is the 📊 in topgg means the server count?

#

if it is, im not sure if it’s a bug, but mine dont go up in count. sorry in advanced if that’s not what’s it meant.

grand prism
#

Yes and you have to send the server count via top.gg api

lucid arrow
#

ah ok. i thought it auto update. thank you

sleek yarrow
#

read this docs

#

it will help you

honest sail
#

Does any of the Third-party Integrations that send the dm message on voting when Setup?

honest sail
wraith rose
dusky grove
#

When applications ending emoji23

gloomy shell
#

In about 27 ish hours

#

(If you mean reviewer applications)

frozen hinge
#

😂👌

silver tide
#

bro guckt mal bitte auf mein bot Ich warte schon seit 5 6 tagen manno 🙁

strong wren
noble echo
#

hi question, why does my bots image not fetchable on ur guys site??

#

had to refresh data, all good

midnight tiger
#

possible to get my bot accept quicker or no

#

:/

grand prism
#

Nope

#

You can't speed up the process in any way, just be patient

worldly sedge
#

Patience you must learn

dawn oasis
#

Anyone else having issues with brumble bee not pinging roles for next rumble

wraith rose
wraith rose
# dawn oasis Ty

I apologize onionpray
Their support server should definitely help you out. Good luck SPP_yDanceowo

coral siren
#

@slender falcon wanna try it?

wraith rose
#

@slender falcon

sour jackal
#

how can bi do anti raid in my server

#

i

coral siren
wraith rose
sour jackal
#

idk how to nuse it

coral siren
fierce crowBOT
#
Wrong Server

Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

mint citrus
#

I have a question, the number of "monthly" vote reset each month ? at what timezone ?

coral siren
mint citrus
#

okay, invidual vote,

#

but to get the current total vote, I need v1 ? Because I tried and it returned None or 400 because of the old token (I think)

fickle bison
#

Make this make sense I listed the prefix as / from the get go

#

Says to dm @coral siren but apparently you can't

#

Yall need a new volunteer of the month

grand prism
coral siren
fickle bison
#

It's had slash commands sine I made it and works my members use it everyday

fickle bison
#

Like I'm confused where did you try it and when

coral siren
fickle bison
#

Just made one

mystic pecan
#

How can I update the server count in the bot's page?

grand prism
marble cedar
#

hi, does editing my bot will remove it from listing and put it back into verification queue?

grand prism
#

Nope

marble cedar
#

good, i dont want a 2 week delay over a background img url haha

pearl gulch
#

How do I change my bot’s name on Top.gg?

gloomy shell
#

Once you've changed the bot name on the discord application developer portal, you will need to wait a bit (maybe a few hours) then go to your bot's top.gg page and click the "refresh data" button

gloomy shell
#

youre welcome!

carmine marsh
#

Hello. 👋🏻 I have submitted a review to a bot on Top.gg website. But, **bold** text and line jumps are not working there.
Is there a way to fix it?

coral siren
blissful harbor
#

when do votes reset?

coral siren
blissful harbor
#

ohh i see

#

thanks

lime bridge
#

hello please check my ticket

#

I Listed My Problem

#

in channel

coral siren
restive lake
#

Hi @leaden mirage ,

I'm reaching out to let you know that the code for the Global Ranking (Top Governments) has been fully restructured.

I have implemented an opt-in/privacy system where servers are only displayed if they explicitly choose to participate, ensuring we are in line with the necessary privacy guidelines. Additionally, the UI logic for the "My Server" button has been refined to be more intuitive.

Please feel free to report any new issues or concerns. I am committed to following as many guidelines as possible to ensure everything is running correctly and remains compliant.

Best regards,
@restive lake

lime bridge
#

please check my ticket sir

wraith rose
#

Hey! 👋
They will get to your ticket when available onionpray

random vale
#

Hey, does "Long description" support HTML or only MD?

idle relic
grand prism
#

Should support both but looks like markdown is bugged

marble cedar
#

hii, is reviewer shortlist began

#

:>

marble cedar
#

I have another question but this one i need objective answers for

#

i have a bot and planning to make it a project and wana invest in ads

#

is this "bidding" worth it? do people find good results out of it

#

despite frequently getting out-bidded

edgy jolt
marble cedar
#

thank you (again 🙏 )

haughty anchor
#

Hello everyone

cyan sable
#

I made a bot on polymarket included a bunch of warnings and followed discord tos hope I get approved

fickle bison
#

Did my ticket get closed

coral siren
pearl sun
coral siren
cyan crypt
#

I have made an apply for a review for my bot and they said that the major of my commands do not work and the /help command does not work however I tested all the commands and I don’t have a /help command it’s /guide.

torpid rune
cyan crypt
#

alright thank you for your time.

worthy fern
#

i have a bot on Top.gg and dont have project Creater role

marble cedar
#

$9.00 @ $300

#

hi, what does this mean exactly

#

in bidding

steep bronze
#

Not sure how long it’s been since I submitted. Is it possible to find out?

strong wren
marble cedar
#

so to outbid them i have to pay more than 300?

steep bronze
wraith rose
strong wren
strong wren
steep bronze
steep bronze
strong wren
#

Shrug0 just tryna help

steep bronze
#

Didn’t need it

wraith rose
#

Let’s try to be respectful please onionpray

marble cedar
#

they said they are not sure

#

but patience is virtue ig, the average is 2 weeks

hidden oak
#

The 'Refresh Data' button does absolutely nothing.

grand prism
#

It's for fetching bot's name and profile picture

marble cedar
#

i saw somewhere that partnerships are closed. but can I still email regardless to get a glimpse about prices, ROIs?

gloomy shell
#

The email is currently unmonitored with an autoresponse that we are not accepting new partnerships at this time

marble cedar
#

fair enough

honest sail
#

I updated my bot pfp but it is not updated at top.gg what I have to do now?

gloomy shell
#

wait a little bit (like 45m-1h) then go to your bots page and click the refresh data button

lime bridge
fickle bison
#

Can you have a bot vote track like the vote when it send the embed when a user votes for bot

silver tide
#

Hallo Ich warte schon seit 1.5 woche für mein music bot die ich bei euch gelistet habe Er Heist ZeaMusic Ich sehe aber bei modlog da war einer sein bot wurde nicht akzeptiert der hat nochmal warscheinlich gemacht und wurde akzeptiert wie kann das denn sein das er in so kurze zeit alles klären kann und das ich so lange warte

strong wren
leaden mirage
strong wren
# silver tide Hallo Ich warte schon seit 1.5 woche für mein music bot die ich bei euch geliste...

Die durchschnittliche Wartezeit für die Überprüfung beträgt 1–2 Wochen – wenn ein Bot erneut eingereicht wird, behält er seinen Platz in der Warteschlange; wird er jedoch gelöscht und erneut eingereicht, wird er ans Ende der Warteschlange verschoben. Manche Bots werden jedoch auch außerhalb der Reihenfolge bearbeitet … du musst dich einfach gedulden. Du erhältst eine Direktnachricht von @wild stone und wirst im Kanal #mod-logs benachrichtigt, sobald der Bot genehmigt oder abgelehnt wurde.

leaden mirage
strong wren
#

Oh

#

Didnt know that

leaden mirage
#

If they deleted their submission and then resubmitted however, then yes end of the queue it would go

strong wren
#

Edited, never knew that tbh

unkempt hollow
#

Hello everyone, I need help with this, they haven't verified my bot yet, about 8 or 9 hours ago I sent it for review with everything, and they still haven't let me know if they have verified it or not...

strong wren
#

You will be DMed by @wild stone and pung in #mod-logs when it approved / denied

unkempt hollow
# strong wren The average review time is 1-2 weeks

Thank you, I will take that into account, but there was one time when I sent my bot for verification and it was reviewed in as little as 1 to 6, 7 days, and the "En cola para Revisión" status was removed.

strong wren
unkempt hollow
fickle bison
#

What's the link look like to review a bot It it wont let me copy it like it does for the server review

leaden mirage
fickle bison
#

I didn't but I figured it out with playing with the link lol thanks

digital beacon
#

Hi, was curious how long does it take for reviews to update?

#

A users review comment and 5 star rating on my bot, I mean. I seen it stuck for a day or two now

wraith rose
digital beacon
wraith rose
deft rapids
#

How to make my bot online?

grand prism
#

Run the code

sleek yarrow
deft rapids
sleek yarrow
deft rapids
sleek yarrow
deft rapids
sleek yarrow
pale ermine
#

Hi guys, I have a problem: I'm not receiving a confirmation email when I try to log in to the auction system. It's not in spam or anywhere else. Could a mod verify me in an other way?

deft rapids
sleek yarrow
deft rapids
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Wait, where do I do it that, or where doni find that?

sturdy swan
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How to know that my bot got accepted after review or even denied?

grand prism
sturdy swan
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Oh, okay!

grand prism
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You can also just search up your bot's id on this channel

grand prism
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On mod logs

sturdy swan
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Oh okay, sorry

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Thanks as well!

upper tangle
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I dont really understand this, I'm the ownership of both bot and the server and still give me this error

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and why my nickname in server is A

sweet grove
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and your nickname was fixed

upper tangle
upper tangle
sweet grove
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that link should go to this page, you should see all these bots

sweet grove
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Okay, I will open a dev ticket about this and have a developer look into it. You will be contacted when it's fixed.

upper tangle
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Should I try to add both in a team?

sweet grove
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You can try that yes.

upper tangle
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@sweet grove Still

sweet grove
worthy fern
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is my ticket going to be looked at? it was opened and then i replyed to the message and now nothing for a full day?

wraith rose
worthy fern
wraith rose
karmic jackal
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Hello, Why I can't save the 12 Tags while other bots can use up to 12 tags?

wraith rose
karmic jackal
wraith rose
brazen sandal
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should i mention the privacy policy like this or do something else

grand prism
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Isn't it already provided by discord on the invite screen?

brazen sandal
grand prism
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I mean, it's up to you

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It's not required on top.gg afaik

leaden mirage
brazen sandal
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hmm fair

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ill just do all 3

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in top.gg, in bot invite and in command as c.privacy